千ㄥㄖ尺丨丂 | Stripe Developers | Page 1

oak minnowBOT Nov 23, 2022, 1:05 PM

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sharp nebula Nov 23, 2022, 1:06 PM

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Can you share the plink_xxx ID?

feral field Nov 23, 2022, 1:06 PM

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plink_1LxWPZJeCMycWCBHpegV8r38

sharp nebula Nov 23, 2022, 1:08 PM

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Taking a look! Can you confirm the behaviour you're experiencing?

feral field Nov 23, 2022, 1:08 PM

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I use the payment link to check out and i get redirected to stripe.com instead of https://app-release.aanbouwconfigurator.com/ which i've supplied

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Could this have anything to do with the fact that https://app-release.aanbouwconfigurator.com/ is not publicly reachable? As its a staging enviroment only accesible from our local ip

sharp nebula Nov 23, 2022, 1:09 PM

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At what point are you redirected? After payment?

feral field Nov 23, 2022, 1:10 PM

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Yes after successful payment intent setup, should i make a video or send the payment link?

sharp nebula Nov 23, 2022, 1:17 PM

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feral field Could this have anything to do with the fact that https://app-release.aanbouwcon...

Yes, I imagine that is the issue

feral field Nov 23, 2022, 1:19 PM

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Okay, i'll try changing it to our production instance instead and see if then it'll redirect

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I'll get back to you

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No dice

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I've changed to https://app.aanbouwconfigurator.com/ but it still redirects to https://stripe.com/en-gb-nl

hec_admin_application

Administration for home-extension-configurator

Stripe | Payment Processing Platform for the Internet

Stripe is a suite of APIs powering online payment processing and commerce solutions for internet businesses of all sizes. Accept payments and scale faster.

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And that one is publicly reachable

sharp nebula Nov 23, 2022, 1:27 PM

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This PL: plink_1LxWPZJeCMycWCBHpegV8r38 ?

feral field Nov 23, 2022, 1:27 PM

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Yes

sharp nebula Nov 23, 2022, 1:27 PM

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Let me test it

feral field Nov 23, 2022, 1:27 PM

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https://buy.stripe.com/test_8wM3ct3gDauD0ikcNj

Ignaz Software BV

[TEST] Aanbouw Configurator

Voorkom onzin aanvragen en bespaar tijd met opvolging. Plaats de aanbouw configurator op uw eigen website zodat klanten zelf hun droom aanbouw kunnen samenstellen.

sharp nebula Nov 23, 2022, 1:28 PM

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Worked for me, sent me to https://app.aanbouwconfigurator.com/#/

hec_admin_application

Administration for home-extension-configurator

feral field Nov 23, 2022, 1:29 PM

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Okay let me retry with a non cached browser maybe that did the trick but i still have cache

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Completely switched browsers and did it in an incognito tab, and i still get the same thing.
Got my coworker to try it, he also gets redirected to stripe.com
Tried it on my phone with a VPN tunnel to another country and it also still gets redirected to stripe.com

sharp nebula Nov 23, 2022, 1:41 PM

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Checking with a colleague

calm fulcrum Nov 23, 2022, 1:41 PM

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that seems hard just reading it, hope you find an solution asap bro

sharp nebula Nov 23, 2022, 1:43 PM

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We're unable to reproduce the issue you're seeing here – a colleague was also redirected to the URL specified on the Payment Link

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Can you do some logging in the browser console/network and see if you can determine whether this is a browser redirect?

feral field Nov 23, 2022, 1:53 PM

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Found it:

sharp nebula Nov 23, 2022, 1:53 PM

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Can you paste that cs_xxx ID

feral field Nov 23, 2022, 1:54 PM

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cs_test_a1JwR2dLaTqWWKMLDLBOTF2kZbC8gumaM4eN7mK3P92I20szxOIhNs0kmK

sharp nebula Nov 23, 2022, 1:54 PM

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LEt's see

feral field Nov 23, 2022, 1:54 PM

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Here a curl for you https://pastebin.com/R2nS7vXi

Pastebin

Pastebin.com - Burn After Read paste

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

sharp nebula Nov 23, 2022, 1:55 PM

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Yeah, something is going on here. Let me raise this internally

feral field Nov 23, 2022, 1:56 PM

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😨

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Thanks you for your help thus far. And getting to the bottom of this

sharp nebula Nov 23, 2022, 2:04 PM

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Of course!

feral field Nov 23, 2022, 2:07 PM

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How do we move forward on this? Because this quite a impediment on our release.
Should i keep this chat open and expect this to be solved later today. Or is it maybe better to continue via email.

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Since this is a bug I don't suppose you would have a ETA for a fix.

sharp nebula Nov 23, 2022, 2:08 PM

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Let's keep this chat open for now. I've raise this internally with the team and will coordinate any updates here

feral field Nov 23, 2022, 2:10 PM

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okay thank you again, if you are not able to reach me here please email me on floris@ignaz.nl and i'll open up discord. As i don't usually have it open for work

sharp nebula Nov 23, 2022, 4:00 PM

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@feral field Hey, checking in here. You around?

feral field Nov 23, 2022, 4:00 PM

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Yep

sharp nebula Nov 23, 2022, 4:01 PM

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We've been able to reproduce this consistently, and it seems the critical path is the iDEAL + free trial pairing

feral field Nov 23, 2022, 4:01 PM

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Okay

sharp nebula Nov 23, 2022, 4:02 PM

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Can you try a non-iDEAL payment via the same PL and confirm?

feral field Nov 23, 2022, 4:02 PM

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sure 1 sec

sharp nebula Nov 23, 2022, 4:02 PM

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I used card earlier which I guess is why it worked

feral field Nov 23, 2022, 4:02 PM

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42 repeeated is a usable cc number right

sharp nebula Nov 23, 2022, 4:03 PM

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Correct

feral field Nov 23, 2022, 4:03 PM

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Yea it works that way

sharp nebula Nov 23, 2022, 4:05 PM

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Ok, great. Whilst we're going to resolve the issue, we're currently unable to deploy the fix until early December. If this is time critical, our recommendation is to disable iDEAL for the time being (that is the only impacted PM)

feral field Nov 23, 2022, 4:05 PM

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Indeed with the ideal i just get forwarded to stripe

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Okay, i'll have to discuss with my product manager and see what we'll want to do. We expect most of our customers to use ideal (its the defacto standard here in the netherlands) not many companies/people have credit cards.
We'll probably opt to just redirect to the stripe home page instead of refusing sign ups using ideal.

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Could i be kept in the loop on this and be notified when this is fixed?

sharp nebula Nov 23, 2022, 4:09 PM

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We'll probably opt to just redirect to the stripe home page instead of refusing sign ups using ideal.
You could instead opt out of a redirect entirely and host a custom message on the payment page: https://stripe.com/docs/api/payment_links/payment_links/create#create_payment_link-after_completion-hosted_confirmation

Stripe API reference – Create a payment link – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

feral field Nov 23, 2022, 4:10 PM

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Thats sounds like good option, thank you

sharp nebula Nov 23, 2022, 4:10 PM

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Please try that and let me know

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Is the email you shared earlier best to reach you on?

feral field Nov 23, 2022, 4:11 PM

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Yes

sharp nebula Nov 23, 2022, 4:12 PM

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I'll personally keep you updated when there's progress

feral field Nov 23, 2022, 4:12 PM

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Thanks alot, you've been very helpful

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Have a good day

sharp nebula Nov 23, 2022, 4:12 PM

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Of course, np. Let me know if I can help with anything else

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