#DeputyCheese

1 messages · Page 1 of 1 (latest)

clever hawkBOT
pastel berry
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I can see that it's scheduled to be repeatet on 26th november but this confuses me as I was told it will be retried max 2 days after the failed attempt

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The above case is a daily paid subscription, so the 26th would not be ideal. Is there a setting to just try it once and then report it directly?

sturdy sage
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👋 happy to help

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will be there with you shortly

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would you mind sharing the subscription id?

pastel berry
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Yes of course

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sub_1M6sOLClDK2O5WMjHi7dc7pM

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This is a test case where I initially added a valid credit card number and then changed it to one that gets also validated but that will fail afterwards when it gets charged

sturdy sage
pastel berry
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So, is there a way?

deft cloak
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Hey! Taking over for my colleague. Let me catch up.

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Not sure I'm understanding well your issue, could you please clarify like what you want to achieve and what do you expect by using sample dates?

pastel berry
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Hi

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I've got a subscription that ended on nov 23rd

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the renewal payment failed and is rescheduled for nov 26th

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but it's a daily subscription