zahidch

[lyric oar]

Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

[long basin]

acct_1M4ML0RZkh9pDveF

[long basin]

acct_1M4ML0RZkh9pDveF

[lyric oar]

This is actually the account Id, the request Id is something that start with req_

[long basin]

req_G1dmjB4KeEK8HP

[lyric oar]

thanks for sharing. let me check

The error message looks explicit enough

Your platform needs approval for accounts to have requested the transfers capability without the card_payments capability. If you would like to request transfers without card_payments, please contact us via https://support.stripe.com/contact.
You need to reach out to support at https://support.stripe.com/contact

[long basin]

we contact many time with support but did not get any response till

they said inform with email but still in respond email

[narrow crescent]

We can't facilitate those requests here, they need to be actioned by support as per the message

[long basin]

yes i followed instruction they created tickets for solve this problem

but we want quick as so as possible

because we have client pressure

[narrow crescent]

The quickest route is to contact via https://support.stripe.com/contact as I stated. We can't do anything here

[long basin]

i said contacted many time through contact

[narrow crescent]

For this account acct_1M4ML0RZkh9pDveF? I don't see any support conversations, and your account was only created yesterday

[long basin]

acct_1M4IRYRbA43q11bk i think i sent this accunt

[narrow crescent]

Well, acct_1LwWh1DFgP3sMWtu actually made the failing API request (https://dashboard.stripe.com/test/logs/req_G1dmjB4KeEK8HP)

You need to reach out to support, authenticated as that account (acct_1LwWh1DFgP3sMWtu) as that's the platform the functionality would be enabled on

Unfortunately there's nothing else I can do here

[long basin]

ok thanks