#Aleksandr | KAN | Backend
golden widget
hidden idol
👋 How can I help?
storm dagger
How can I find out why there is no response? timeout, error or something else? we do not have an error in our service, we do not understand why the webhook is not processed with an error
hidden idol
Could you share the event ID (evt_xxx)?
storm dagger
"evt_1LzYEQPnL5kRP5M05gP6QrtT"
in some cases there is a message
{ "detail": "Request req_6Ey1mBnWdeQz3n: There is currently another in-progress request using this Stripe token (that probably means you clicked twice, and the other charge is still going through): src_1LvaRqPYdU06OEsxLJNW1GIP. This token can not be used again if that charge is successful.'" }
evt_1LwebcBDRsqaC52f89hrKlsp
hidden idol
Based on the event delivery history: https://dashboard.stripe.com/events/evt_1LzYEQPnL5kRP5M05gP6QrtT
Some were returned with 400 bad request, and some with timeout from your server.
Use this as an example, you server returned following to Stripe:
"Request req_Zs3R6qcH2nHCSU: The source you provided is not in a chargeable state."
storm dagger
do you have a response time limit for this webhook?
storm dagger
Based on the event delivery history: https://dashboard.stripe.com/events/evt_1Lz...
i can not open link, i see that - no such notification
storm dagger
i can not open link, i see that - no such notification
found how to watch it
storm dagger
do you have a response time limit for this webhook?
?
hidden idol
We do not have provide response time limit for webhook.
It's recommended to respond to Stripe immediately after you receive the event, and process your custom logic.
storm dagger
thanks, i'll try to figure it out
hidden idol
No problem! Happy to help 😄