arturs.nikiforovs-apple-pay-rejection | Stripe Developers | Page 1

indigo mantleBOT Nov 8, 2022, 4:00 PM

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remote seal Nov 8, 2022, 4:02 PM

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Apple mentioned this link: https://developer.apple.com/design/human-interface-guidelines/technologies/apple-pay/buttons-and-marks

iron parrot Nov 8, 2022, 4:02 PM

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Hi, this is continue of #dev-help message

Yes, this is the first time we see that Apple rejects with such reason... But they send us this screenshot and saying that this Apple Pay logo is not according to their branding rules. We have been using Stripe for quite long time and today we got 2 rejections with same reason. This is apparently a new issue that Apple forces now.

tiny arch Nov 8, 2022, 4:03 PM

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Hi there 👋 oh, so you two are working together, gotcha.

remote seal Nov 8, 2022, 4:04 PM

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We used this Stripe SDK ui for 3 years

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today Apple started to decline

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and also you receive decline from another client

tiny arch Nov 8, 2022, 4:05 PM

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Just to clarify, you're saying that Apple provided you with that explicit screenshot saying that screen is the problem?

iron parrot Nov 8, 2022, 4:06 PM

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Yes, I will send you full Apple's message in few seconds

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As you can see, there is rejection attachments at the bottom and it is this screenshot... As we stated before, this is Stripe's prebuilt ui. That apple pay icon is used by Stripe and apparently it is no longer approved by Apple.

PS: Just to confirm, we do not have any other apple pay icon or logo within the project. I can guarantee you that the issue is about this screen of Stripe's library.

tawdry ridge Nov 8, 2022, 4:13 PM

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arturs.nikiforovs-apple-pay-rejection

tiny arch Nov 8, 2022, 4:15 PM

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Thank you for that clarification, I'm reaching out to our teams to see if they're aware of this. Have you already filed this as an issue against the repo that I can point them to?

remote seal Nov 8, 2022, 4:15 PM

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I only answered this to Apple: We are using https://stripe.com native UI view and we are not able to change any design there. We didn't put that icon there.

But Apple still answered the same and rejected update.

tiny arch Nov 8, 2022, 4:21 PM

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I'm gathering information on this, can you both please let me know which version of our SDK you're including in your apps?

iron parrot Nov 8, 2022, 4:22 PM

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tiny arch Thank you for that clarification, I'm reaching out to our teams to see if they'r...

No, we haven't filed an issue in github repo.
We are currently using stripe-ios library v22.8.3

remote seal Nov 8, 2022, 4:28 PM

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We are using latest Stripe version v22.8.3

tiny arch Nov 8, 2022, 4:29 PM

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remote seal We are using latest Stripe version v22.8.3

To clarify, are using 22.8.3 or our latest version (23.1.1)?

iron parrot Nov 8, 2022, 4:33 PM

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Correct. Stripe cut support for iOS 12 in version 23.0.0

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Therefore we can't update to version 23.

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Stripe v23.0.0 supports minimum version of iOS 13 now.
Is the logo somehow changed according to Apple's logo in v23.1.1 ?

tiny arch Nov 8, 2022, 4:35 PM

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I don't know, right now I'm trying to collect the specific details of your occurrence so I can provide that information to the teams that are more familiar with these flows.

#arturs.nikiforovs-apple-pay-rejection