#mattwoberts
narrow bloom
manic needle
Hiya
torpid veldt
Both the HIP of portal can facilitate payments for invoices, so either is an option!
HIP has a little less development overhead I guess (just send them to the URL)
manic needle
Hmm OK thanks. We're currently using the customer portal, but it's causing some confusion - you have an option to "Update payment method" - to fix the outstanding invoice. If customers do that then stripe takes payment as soon as the user has done it. But some users are clicking "add payment method" instead, and that only adds the card to the customer, stripe doesnt' attempt payment immediately when the user does it that way...
torpid veldt
Yeah, the portal is a little less 'on rails' as it offers multi functionality where your users may not actually fulfil the action you require them to
manic needle
Indeed...
torpid veldt
You can configure portal on a per session basis to limit functionality, that might be an option
manic needle
Interesting, that's certainly one option. The hosted invoice page was also causing issues, since it has no "back to app" option for users, so it's effectively a dead end...
I suppose we need to pick the lesser of 2 evils 🙂
torpid veldt
Interesting, that's certainly one option. The hosted invoice page was also causi...
You could just open it in a new tab/window