3xd_tango | Stripe Developers | Page 1

crude cloudBOT Oct 20, 2022, 9:15 AM

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placid agate Oct 20, 2022, 9:15 AM

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Can you clarify the exact issue? Is there an error?

clever mica Oct 20, 2022, 9:16 AM

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the webhook didnt trigger account creation at all i cant seem to get it

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i even enable all events

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its working on test mode

placid agate Oct 20, 2022, 9:17 AM

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Can you share an evt_xxx ID

clever mica Oct 20, 2022, 9:19 AM

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there was no event at all is it normal ?

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is there way to delete connect to create new one?

placid agate Oct 20, 2022, 9:26 AM

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Can you share the ID of the webhook? we_xxx

clever mica Oct 20, 2022, 9:27 AM

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we_1LkYE1FI26qymWQ1tpUrny34

placid agate Oct 20, 2022, 9:32 AM

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You're expecting to receive account.updated events, yes?

clever mica Oct 20, 2022, 9:33 AM

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yes

placid agate Oct 20, 2022, 9:34 AM

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Problem: that webhook is not a Connect webhook (and therefore doesn't listen for events from connected accounts)

https://stripe.com/docs/connect/webhooks

Connect webhooks

Learn how to use webhooks with Connect to be notified of Stripe activity.

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You do have a different live webhook that is Connect enabled: https://dashboard.stripe.com/webhooks/we_1LuuH7FI26qymWQ1GA5fVB3u

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clever mica Oct 20, 2022, 9:35 AM

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placid agate You do have a different live webhook that is Connect enabled: https://dashboard....

well yeah i was testing it but, is there a way to get event on creation and update on normal because the test mode was working with it

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it will be hard to handle 2 hooks with different hook secrets

placid agate Oct 20, 2022, 9:38 AM

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On creation of what? There's no account.created event

clever mica Oct 20, 2022, 9:39 AM

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sorry when account.updated triggred

placid agate Oct 20, 2022, 9:40 AM

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Well the issue is https://dashboard.stripe.com/webhooks/we_1LuuH7FI26qymWQ1GA5fVB3u is disabled

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As your Connect webhook, it won't listen and send any events from connected accounts

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we_1LkYE1FI26qymWQ1tpUrny34 is an account webhook. It only listens for events on your platform account

clever mica Oct 20, 2022, 9:45 AM

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dont know why i think the test mode and live mode are different i guess in test mode it was account webhook but i was getting that account event somehow but in live mode things change

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we_1LkWGNFI26qymWQ1JF4lTyO6 the test mode

placid agate Oct 20, 2022, 9:47 AM

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Yeah it can work like that depending on how the accounts were connected to your platform. Generally though if you're processing live API requests, use live webhooks

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Does enabling that live Connect webhook solve your issue?

clever mica Oct 20, 2022, 9:53 AM

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have to change lots of code thanks to live mode have 2 webhooks and all anyways thanks for your time

#3xd_tango