SimonDFFOO

[burnt egret]

Is there an API to auto-refund in case of a cancellation? Or we have to make the refund manual ?
What is 'cancellation' in this context?

The pre-authorized payment how long can it stay in this mode? And after that time what happens? Rejected or Captured?
'It depends'. Generally ~7 days. We will automatically release/refund the authorisation if not captured within that timespan.

[bronze dagger]

Cancelling the customer payment

[bronze dagger]

do you have documentation for this?

[burnt egret]

If your customer explicitly cancels the booking before the authorisation lapses, you just need to cancel the PI (not create a refund): https://stripe.com/docs/payments/place-a-hold-on-a-payment-method#cancel-authorization

[burnt egret]

Which part?

[bronze dagger]

the 'auto-refund' part

[burnt egret]

https://stripe.com/docs/payments/place-a-hold-on-a-payment-method#:~:text=Failure to capture the payment by this time cancels the authorization and releases the funds. When this happens%2C the PaymentIntent status transitions to canceled.

[bronze dagger]

Alright, thanks for the help!