idhruv

[ornate cove]

all I want to achieve is if I am attaching iterations to subscription schedule then based on that it should charge me every month until subscription runs e.g. if iterations is set for 2 then it should charge me twice in the beginning of each phase

this was not the case when i was using end_behaviour as 'release', just when i changed it to 'cancel' this stopped working

[cinder lodge]

Hi, gimme sometimes to catch up on that thread

[ornate cove]

ok

There is a particular thing mentioned in the last thread regarding a bug associated with backdated date + proration behavior this might be a problem as well, let me know if you are able to fix that too. thanks.

[ornate cove]

1st question

[ornate cove]

2nd question

[cinder lodge]

Hey there, I looked and it's a pretty deep investigation already. We are talking with the Subscription team on the root cause.

Could you please initialize an email thread (by writing into Support) and we can follow-up better there? Instead of opening another thread here

When you are done, please inform me the email used and I will make an internal note to connect things up

[ornate cove]

okay

just last question

why does it shows cancelled at and that too with subscription schedule start date?

sub_1LsHcaGdNldKu1zmtzfGpzu5

[cinder lodge]

Could you also add it into details in the email thread?