pollux

[hearty bough]

Can you share a screenshot highlighting the issue? What's your account ID?

[distant cove]

sure

acct_1FnUL6GuTUZZ6Si6

[hearty bough]

And your account ID acct_xxx

There's likely some indication of an error in the browser console, let's see!

[distant cove]

i dont see any error, only font loading errors

I get this while trying to create a billing portal session
StripeInvalidRequestError: No such product: 'price_1LqBK9GuTUZZ6Si6tdqLZD7x'

[hearty bough]

So you're trying to change the eligible products, and the save button does nothing?

[distant cove]

yup

[hearty bough]

Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request

[distant cove]

but this should'nt happen even though I have added it in tmy config list. The default settings should be ignored, if I have updated it with code.

subscription_update: {
          enabled: true,
          default_allowed_updates: ['quantity', 'price', 'promotion_code'],
          proration_behavior: 'always_invoice',
          products: [
            {
              prices: [],
              product: stripe_bespoke_email_price_id,
            },
          ],
        },

[distant cove]

sure

[hearty bough]

nm, I found it

[distant cove]

okay

[hearty bough]

So this error is because you're passing a price_xxx when it expects a prod_xxx ID

[distant cove]

ohh

okay sorry

Thanks @hearty bough

[hearty bough]

prod_MZJytX5C1Fr1u6 is the ID you need to pass

[distant cove]

yup

[hearty bough]

But that doesn't explain the Dashboard UI issue

[distant cove]

ohh yeah true

[hearty bough]

It does a weird scroll when you click save as if its prompting you to fix an issue but there's no issues highlighted

Ok, I think I know the issue. Your legal policy URL fields are set to invalid values:

[distant cove]

yes

true

[distant cove]

ohh okay, I havnt created the tos, pp yet, fixing it

All working great! just fixed it

[hearty bough]

The UI is broken in that it doesn't expose those errors when you click save. I'll raise that issue with the team

[distant cove]

sure, it does scroll down to business info

it just need to open that accrodion to fix the issue

[hearty bough]

Yeah but the accordion doesn't expand and you can't click it (for me anyway). Very broken

[distant cove]

yup same, just allow the business info accordion to open, and all fixed!

[hearty bough]

Like if I open the Subscriptions accordion, click save, then try and click Business Information nothing happens

[distant cove]

ohh really

[hearty bough]

Anyway, I'll file this as a bug with the team. Glad you're unblocked for now

[distant cove]

🙂 sure, happy to find bugs! Go Stripe!!