#Artem3265

1 messages · Page 1 of 1 (latest)

shadow bridgeBOT
gaunt frigate
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Hi there

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Payments below 30 Euros may be exempt from 3ds

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However, it's ultimately up to the bank

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3DS may be requested so your flow should be ready for that

static bone
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Hello @gaunt frigate thanks you for your response, the 30€ its for both transactions ? first payment intent + subscription ? or its just for first payment ? after first payment i have off session setup

gaunt frigate
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It's for first payment in that scenario. However, even in off-session payments 3ds may be requested (it's not as likely though). 3ds is always up to the discretion of the bank

static bone
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so my product meets that exemption, but all my transctions are triggered by 3d authentification and i think its not normal, maybe is there another problem that i am missing ?

gaunt frigate
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In test mode or live mode?

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Can you send an example Payment Intent ID?

static bone
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its in livemode

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you need activity logs for event ?

gaunt frigate
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No just a sample Payment Intent ID

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Where you see this happneing

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pi_123

static bone
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of the live mode right ? because on test mode, i am using cards that always requered 3d authentification so the 3d always trigger

gaunt frigate
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Yeah livemode

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You said it's always happening in livemode?

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No matter what?

static bone
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yea correct, can i sent to your mensage ?

gaunt frigate
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You can paste that ID here

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It's not sensitive info

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That amount is greater than 30 Euros (50)

static bone
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how its happened?

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its for first payment intent of 0.50

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its count 50€?

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i have on payment intent 0.5€ but and when costumer pass 3d it chares 0.50€

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charges*

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@gaunt frigate pleaes could you explain where is the problem ?

gaunt frigate
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Ah it's because you are setting up future usage "off_session"

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Likely the bank just wants authentication for that

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Because you're telling them you want to use it for future payments. They will want a 3ds auth prompt up front to reduce likelihood of you needing to auth again for off session charges in the future

static bone
gaunt frigate
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Yes

static bone
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so its nothing can i do about it

gaunt frigate
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If you need to set up the payment method for future usage then the bank will probably require it

static bone
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because its brings alot of incomplete transactions

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if i setup just subscription witouth first payment intent of 0.50€ it still count as off season right ? and trigger 3d?

gaunt frigate
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If you just create the subscription, then you will likely be required to authenticate with 3ds (assuming the card is 3ds supported) since you are telling the bank there will be future charges. Are you creating future one-time payments (PaymentIntents) with the cards? If not, then no need to set future_usage to off_session when creating the one-time payment intent like you did here: https://dashboard.stripe.com/logs/req_IGE6ZI9c5Ujm7T. If the only future charges are a part of the subscription, then creating the subscription is enough for future subscription charges.

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static bone
gaunt frigate
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Ah so you're doing the right thing now then

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That's probably the best way to handle it

static bone
gaunt frigate
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Yeah the bank will most likely need that authentication

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But 3ds is always up to the bank. I can't confirm either way

static bone