#LINH
remote hawk
ashen vector
hello! what do you mean by preauth? Are you referring to auth and capture i.e. https://stripe.com/docs/payments/place-a-hold-on-a-payment-method?
thin mantle
yes, correct
ashen vector
you'd want to look into https://stripe.com/docs/connect/charges-transfers then
thin mantle
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Our solution may not same as other players, we do pre-auth to check Passenger Credit Card if they need to create a booking, if pax doesn’t have enough credit, then will NOT accept the booking, rather assign a driver then pre-auth, else Driver may see we cancel that booking for them.
So in our model, we do pre-auth for fleet, then after the journey finished, we will attempt to capture the fund from previous pre-auth. -
Now we are using STRIPE "Creating separate charges and transfers" https://stripe.com/docs/connect/charges-transfers , kindly let us know if this is the right way to handle our case, or you have any better recommendation.
ashen vector
to clarify, if you mention transfer_data.destination - this parameter only applies for a destination charge - https://stripe.com/docs/connect/destination-charges
Separate charges and transfers do feel like the best fit for your use case. After you capture the funds, you would then create a Transfer to the connected account (Driver)
stiff trellis
Hi, I am colleague with @thin mantle, we are working on this task
stiff trellis
Separate charges and transfers do feel like the best fit for your use case. Afte...
We want to ask if there is a solution to add/update transfer_data.destination after request pre-auth transaction?
In case we have to implement Separate charges and transfers - so there is no transaction fee for the transfer transaction, right?
ashen vector
no you can't add/update transfer_data.destination after authorizing the transaction
yes, there's no Stripe fee for a Transfer
stiff trellis
I have another question: After we made a Transfer to the Connect Account, Stripe will create a Payment transaction to send the fund to the bank account. May I ask there is a way to custom the description for each Payment transaction?
ashen vector
what type of connected accounts are you using? Standard, Custom, Express?
stiff trellis
We are using Express Connect
ashen vector
you can set the default payout descriptor here : https://stripe.com/docs/api/accounts/object#account_object-settings-payouts-statement_descriptor
but keep in mind that what the bank does with this information, and what will actually get displayed on the statement with the payouts will be up to the bank.
stiff trellis
I had tried but it not fit for our business, we want to custom the description for EACH payment transaction
stiff trellis
but keep in mind that what the bank does with this information, and what will ac...
Yes, we want to display the custome message on the statement
ashen vector
ah, you're referring to the payment object created on the Express account after the transfer is made?
stiff trellis
Yes, correct!
ashen vector
https://stripe.com/docs/connect/customize-express-dashboard#separate-charges-and-transfers - you need to write in to support to enable this feature first
is this what you're looking for ^?
for context, what that does is to show the custom description of the payment on the Express Dashboard
stiff trellis
We have implemented separate charges and transfers, it is working fine for us. Now we want to custom the description for referring the payment from the transfer
ashen vector
maybe you can illustrate your requirement with an example, i'm a bit confused as to what you're trying to do
stiff trellis
Ok. This is the detault description. Now we want to change to the message like "Payment for booking #abcd"
ashen vector
this document is exactly what you're looking for then - https://stripe.com/docs/connect/customize-express-dashboard#separate-charges-and-transfers
first, you need to write in to support to enable this feature. Then you can implement what's mentioned in that document
stiff trellis
I had tried, but it just changed on the Stripe dashboard of the platform account only. It still showed the default description on the Express Connect dashboard likt the above screenshot
ashen vector
like i mentioned, have you reached out to support to enable the feature for customized descriptions?
stiff trellis
Oh I see
ashen vector
if the feature is not enabled, nothing will change on the express dashboard
stiff trellis
So we need the special setting to enable the feature for customized descriptions
ashen vector
yep, that's right!
stiff trellis
Understood!
Thanks for your patience!
Do we need to have any action/update once this feature is enabled?
ashen vector
you would only need to update the description on the payment object on the connected account. If it's already done, then nothing else you need to do
if you're still having trouble getting it to work after the feature is enabled, feel free to reach out with an example object id and we'll take a look 😄
stiff trellis
Please note that we only submit Transfer request to transfer fund to the Express Connect. The Payment transaction was created by Stripe.
bright siren
Hey, taking over here. Let me know if there's any follow-up Qs I can answer!
stiff trellis
Hi @bright siren we are talking about customize the description for the Payment transaction to display on Express Connect dashboad and the statement as well
bright siren
Do you have a follow-up Q? Looks like my colleague answered your previous question
stiff trellis
We will contact your support to enable this feature then make some test. Will let you know if we have any other issue
silent loom
👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!