#jonathan_needs_help
mystic drift
tribal saddle
Do you have an example request ID or Event ID that had a delayed webhook?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
slim pine
Sorry -- the requests haven't been logged in Stripe. These are normally delivered for us in a batch every morning, but it's been delayed today. https://dashboard.stripe.com/events?type=issuing_transaction.created
tribal saddle
Ah, I see. Unfortunately I'm flying blind here then. There haven't been any reported incidents of delays for these webhooks on our end
slim pine
Do you know what the root cause was for #dev-help message or #1019694070861410374 message ?
thorn arrow
Hi there. Unfortunately there's not much I can share beyond there was an incident there. They've since been remediated
heavy thorn
We are missing issuing_transaction.created webhooks for authorization over 24hrs. Why is this?
thorn arrow
Can you share some event ID's where this is happening?
heavy thorn
Event IDs of authorizations?
lunar beacon
The evt_123 IDs of the issuing_transaction.created events you are talking about here
heavy thorn
There is not transactions created since last 24hrs. So no events
lunar beacon
As in there were no transactions that would create those events? Or there were transactions and you didn't get the events for them?
heavy thorn
There were no transactions