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tribal turtleBOT Sep 12, 2022, 11:02 AM

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nimble warren Sep 12, 2022, 11:02 AM

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How can I help

weary prawn Sep 12, 2022, 11:02 AM

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Hi!

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I'm having issues with some preauthorizations, because the issuers are requesting 3DS but the customers are off_session

nimble warren Sep 12, 2022, 11:06 AM

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Sure, that can happen

weary prawn Sep 12, 2022, 11:06 AM

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I guess this might be because the customer is inserting the payment method without being set for future usage and off_session, but how could i do to perform the 3DS authentication when the payment method is inserted?

nimble warren Sep 12, 2022, 11:13 AM

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You'd pass setup_future_usage

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Can you share an example Payment Intent

weary prawn Sep 12, 2022, 11:16 AM

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nimble warren You'd pass `setup_future_usage`

This should perform an authentication step without being forced to do a payment?

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pi_3LgX4EIwEQ1cVQGW1rAHbLRQ

nimble warren Sep 12, 2022, 11:18 AM

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Well, it depends. You said you're doing preauths

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What's the actual use case

nimble warren Sep 12, 2022, 11:18 AM

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weary prawn pi_3LgX4EIwEQ1cVQGW1rAHbLRQ

Looks like you're passing s_f_u there?

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And then the bank requested 3DS

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Nothing out of the ordinary

weary prawn Sep 12, 2022, 11:19 AM

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Yes but we can't actually authenticate the use because he his off session

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So I'm trying to find the best way in order to reduce the number of 3ds requests

nimble warren Sep 12, 2022, 11:20 AM

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That won't work then. By passing s_f_u the bank will want 3DS in the majority of instances as you're trying to set up the payment method for future MIT

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Also, if there's no customer present you should be passing off_session: true

weary prawn Sep 12, 2022, 11:23 AM

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Okay, so I should add the off session, and when the payment method is inserted, set up the future usage

nimble warren Sep 12, 2022, 11:25 AM

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I'm not sure I understand

weary prawn Sep 12, 2022, 11:29 AM

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When the payment method is inserted by the customer, I should add the s_f_u so it is correctly set up and authenticated
Then, when trying to preauthorize customers funds, I should add the off_session true

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Those steps should be enough to ensure the payment goes well, as i understand

nimble warren Sep 12, 2022, 11:31 AM

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If there's no initial payment when they 'insert' the payment method, then you'd use Setup Intents instead of a PI with s_f_u

weary prawn Sep 12, 2022, 11:33 AM

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Ah okay, I understood this could be done with payment intents

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I'll try with the setup intents

nimble warren Sep 12, 2022, 11:35 AM

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Well, not if your customer if off-session when you're attempting to both save the card and do an auth

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Use a Setup Intent to do 3DS on the card for future off-session payments when the customer if on-session.
Use the generated pm_xxx in any subsequent PIs (capture_method: 'manual') and pass off_session: true

weary prawn Sep 12, 2022, 11:37 AM

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Yeah yeah the flow is clear

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Thank you, ill try

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