#Cojy-connect-onboarding
haughty leaf
Hey!
Indeed, Account Links are short lived by nature and do expire. You'll need to create a new link for the same account
brisk lantern
Yes it expires in 5minutes, but all the ones I create redirect to the reauth page
immediately
brisk lantern
I created one yesterday evening successfully, which expired. So I redid it today and it does not work anymore
I tried with a new account as well
the reauth is the refresh url
haughty leaf
You'll need to provide some more context other than 'does not work' – is there an error? Can you share a video/screenshot of the behaviour?
brisk lantern
if the account is partially onboarded, how can I finish the onboarding ?
haughty leaf
if the account is partially onboarded, how can I finish the onboarding ?
You'd still use a account_onboarding link
brisk lantern
I type in the example:
curl https://api.stripe.com/v1/account_links
-u sk_test_Sb7qeQ6LxOkmb5f5XlR4pDyB00PrRuXEyZ:
-d account=acct_1EP9vWHARaH5gQNZ
-d refresh_url="https://example.com/reauth"
-d return_url="https://example.com/return"
-d type=account_onboarding
I just replace the sk_test with my sk_live and the account= with the account I want to onboard
haughty leaf
Which account ID are you using?
brisk lantern
This gives me
something like
{
"object": "account_link",
"created": 1662624039,
"expires_at": 1662624339,
"url": "https://connect.stripe.com/setup/s/acct_1LdcbAQVSMmoFrjg/gj5YAgaJ7uG9"
}
if you click the link it directly goes to the reauth example page
haughty leaf
Is this the account? acct_1LdcbAQVSMmoFrjg?
brisk lantern
I tried two accounts, this one is my test account
haughty leaf
This gives me
something like
{
"object": "account_link",
"created": 16626...
Well this expired~7 minutes ago so isn't a great example
brisk lantern
I can generate a new one
{
"object": "account_link",
"created": 1662624823,
"expires_at": 1662625123,
"url": "https://connect.stripe.com/setup/s/acct_1LdcbAQVSMmoFrjg/8wpPzefD6SBp"
}
haughty leaf
Ok, checking the account
brisk lantern
thank you
haughty leaf
Hmm, could it be that the URL has already been clicked once? They're only accessible once and then they expire: https://stripe.com/docs/connect/standard-accounts#create-link:~:text=You can only,holder’s personal information
brisk lantern
I did not use it, gave it straight to you
{
"object": "account_link",
"created": 1662625188,
"expires_at": 1662625488,
"url": "https://connect.stripe.com/setup/s/acct_1LdcbAQVSMmoFrjg/10lkfivmTvJm"
}
Here is a new one
haughty leaf
Bear with me
brisk lantern
Sorry I did not get what you meant with your last sentence
haughty leaf
I'm checking on something
brisk lantern
ok thank you for your help !
haughty leaf
of course!
We're unable to reproduce this issue so its not a larger problem. Trying to dive into the logs to see why your links are redirecting
brisk lantern
my live account is acct_1LfORn2cuGMAHh6e, this is the one I am most interested in
if the test one does not work, that won't be a problem
{
"object": "account_link",
"created": 1662626524,
"expires_at": 1662626824,
"url": "https://connect.stripe.com/setup/s/acct_1LfORn2cuGMAHh6e/jwjNRSn9UdYi"
}
haughty leaf
Can you try and create an Account Link and access it without pasting it here?
brisk lantern
yes
haughty leaf
I think Discord is technically using them (as they'll open it for open graph stuff)
brisk lantern
when I click the link I get a 301 and it redirects to https://example.com/reauth
haughty leaf
Right, but can you create a new one and then click it without posting it here? When you post it to Discord, it'll be marked as used
haughty leaf
Can you create a new one now, don't click it or share it here (I'll find it in your account logs)
haughty leaf
Hmm, not seeing that URL for acct_1EP9vWHARaH5gQNZ
brisk lantern
acct_1LfORn2cuGMAHh6e
haughty leaf
Yeah but the creation is done on the platform
brisk lantern
I used the live one for you to look into. But I can reuse the test one if you prefer
haughty leaf
Please use the test keys for your platform: acct_1EP9vWHARaH5gQNZ
brisk lantern
I do not have this account
Live is acct_1LfORn2cuGMAHh6e
and test is acct_1LdcbAQVSMmoFrjge
haughty leaf
{
"object": "account_link",
"created": 1662625188,
"expires_at": 166262548...
That's the account that created this Account Link
brisk lantern
ok !
haughty leaf
Live is acct_1LfORn2cuGMAHh6e
and test is acct_1LdcbAQVSMmoFrjge
Those are the connected accounts
The platform account creates the Account Link
brisk lantern
I do not have the sk_test for this platform
haughty leaf
I'm so confused. You were literally using those keys less than an hour ago to create some of the Account Links you've shared here
acct_1EP9vWHARaH5gQNZ is the platform account that created your test account (acct_1LdcbAQVSMmoFrjg)
brisk lantern
I misunderstood, I thought you said you created a new test connect account on one of the "parent" accounts
I did not know about the acct_1EP9vWHARaH5gQNZ
So do you want me to create a new link for acct_1LdcbAQVSMmoFrjg ?
haughty leaf
Yes please. Don't click it or share the full URL here, just the last (unique) portion
I can find it there
brisk lantern
I just created 6PBVvsFhqzf1
haughty leaf
Ok, https://connect.stripe.com/setup/s/acct_1LdcbAQVSMmoFrjg/6PBVvsFhqzf1 just worked for me
So something at your end is accessing the URL initially
And then the subsequent requests are 301 redirects (confirmed from our logs)
brisk lantern
Ok, if I click on the link it does not work, if I copy/paste it works
I can't share it in gmail
it's a problem to share with my client
haughty leaf
Yup, has to be
brisk lantern
thank you for your help, but it's really not convenient
I can't even send it through the post office it will expire
haughty leaf
So I'm looking at ueJq1VkY3QH8 which was a a link URL you shared earlier. This was the first user agent to access that URL:
Mozilla/5.0 (X11; Linux x86_64) KHTML/5.68.0 (like Gecko) Konqueror/5 KIO/5.68
Well you should just implement a refresh_url and this won't be an issue
brisk lantern
No I need to implement multiple pages that will create the links, redirect, handle refresh
And my goal is not to create a platform to enroll anybody, I just need to split payments into two accounts 😦
I'll give my client a phone call and share the link by voice...
And I can't verify what I give him
thanks anyway, have a good day