#Shelby-invoice-email

1 messages · Page 1 of 1 (latest)

pure salmon
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Hello 👋
Are these for subscriptions? Do you have any examples that I can take a look at?

winter ore
pure salmon
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yeah subscription ID would help

winter ore
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i think

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subscription id start with sub_... ?

pure salmon
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yes it should start with sub_xxx

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I was able to pull the subscription ID from that though
sub_1LHl5gJscRpAwV731S9Zt4Wk

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So the subscription is created with collection_method: charge_automatically
when you say your customers don't receive invoices by email, do you mean after the payment is completed?

winter ore
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but i think i found my problem

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it was there

pure salmon
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yup 🙂 I was going to suggest looking there

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glad you figured it out

winter ore
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i didn't choose the completed payment there

pure salmon
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Gotcha! yeah enabling that should do it 👍

winter ore
pure salmon
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Happy to help 🙂