#shinta26-connect
1 messages · Page 1 of 1 (latest)
👋 Happy to help
The connected account should have been connected to the platform. Is there any issue that you're facing?
for now, i can connect both test account, but i'm wondering if a test platform account can connect to an activated connected account and then perform a payment method clone
stepping in on behalf of river
can you share more on what you mean by if a test platform account can connect to an activated connected account - do you mean that the connected account is activated in livemode?
yes
it's theoretically possible but there are some caveats e.g. if i remember correctly, if the connected account is already connected to another platform, then no, your platform wouldn't be able to connect. Is there ar reason why you can't create a new test connected account instead?
i was able to connect a test connect account and test connect without a problem, i was able to perform payment method clone, and able to perform charge on connected account. my boss wants to know if it is possible to connect a test platform account to a livemode connected account. and also, can perform normal operation even though the platform account is only on test mode.
hello?
Hi @neon spear I'm taking over this thread
What do you mean by a test platform account? as far as I know there's no test mode platform account.
thanks @fresh mural, I have already cloned payment method from test account to test connected account. my boss wants to know, if this is possible if the connect account is in livemode? and also is it possible to connect the livemode connected account to a test account?
You mean you want to make test mode charges on accounts connected in live mode?
make a charge from livemode connect account
live mode charge or test mode charge?
livemode charge
No I don't think you can make a live mode charge on accounts connected in test mode.
got it! thanks for this clarification. one more thing
regarding customer clone
i'm using this https://stripe.com/docs/payments/payment-methods/connect#cloning-payment-methods, to clone payment method to connect account
i noticed that it doesn't clone customer, why? and how can i clone customer if i'm using payment method
Yes it doesn't clone the customer
You need to create a customer object on the connected account, so that you can attach the cloned payment method to it.
is there any other way to clone customer from main to connect account?
with payment method attached
There's no API to clone a customer, what you can do is to create a new customer object on the connected account with the same properties, and then attache the cloned payment method to it.
ok. thanks a lot @fresh mural