#shinta26-connect

1 messages · Page 1 of 1 (latest)

lunar cloak
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👋 Happy to help

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The connected account should have been connected to the platform. Is there any issue that you're facing?

neon spear
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for now, i can connect both test account, but i'm wondering if a test platform account can connect to an activated connected account and then perform a payment method clone

rugged wolf
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stepping in on behalf of river

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can you share more on what you mean by if a test platform account can connect to an activated connected account - do you mean that the connected account is activated in livemode?

neon spear
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yes

rugged wolf
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it's theoretically possible but there are some caveats e.g. if i remember correctly, if the connected account is already connected to another platform, then no, your platform wouldn't be able to connect. Is there ar reason why you can't create a new test connected account instead?

neon spear
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i was able to connect a test connect account and test connect without a problem, i was able to perform payment method clone, and able to perform charge on connected account. my boss wants to know if it is possible to connect a test platform account to a livemode connected account. and also, can perform normal operation even though the platform account is only on test mode.

neon spear
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hello?

fresh mural
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Hi @neon spear I'm taking over this thread

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What do you mean by a test platform account? as far as I know there's no test mode platform account.

neon spear
fresh mural
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You mean you want to make test mode charges on accounts connected in live mode?

neon spear
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make a charge from livemode connect account

fresh mural
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live mode charge or test mode charge?

neon spear
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livemode charge

fresh mural
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No I don't think you can make a live mode charge on accounts connected in test mode.

neon spear
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got it! thanks for this clarification. one more thing

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regarding customer clone

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i noticed that it doesn't clone customer, why? and how can i clone customer if i'm using payment method

fresh mural
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Yes it doesn't clone the customer

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You need to create a customer object on the connected account, so that you can attach the cloned payment method to it.

neon spear
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is there any other way to clone customer from main to connect account?

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with payment method attached

fresh mural
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There's no API to clone a customer, what you can do is to create a new customer object on the connected account with the same properties, and then attache the cloned payment method to it.

neon spear
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ok. thanks a lot @fresh mural