#DJ - Funds Source Followup

1 messages · Page 1 of 1 (latest)

solid raven
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Hello! Let me have a look at your previous thread...

sterile briar
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Hi Rubeus. Thank you 🙂

solid raven
sterile briar
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I had a few other questions related to multibanco. Which I'll include here as opposed to putting them in the main channel:

  1. The entity number and reference number - Is this entity & reference number generated from Stripe and does it change every time a transaction multibanco charge occurs. My team is curious to understand how the entity / reference numbers are generated.
  2. When a customer makes a payment Stripe receives confirmation from multibanco and then sends a webhook to the consumers. Do we happen to know how long this takes?
  3. What happens if a customer transfers less than what is requested?
  4. Is there any other potential considerations on why a multibanco payment would fail? The only thing I can think of is if the customer doesn't have the funds then we'd receive a charge.failure with a insuffcient_funds decline_code.
  5. On the topic of the customer entering a different amount in an ATM via their app. What would the customer see? Would the request go through and does Stripe later on mark the charge as failed ?
  6. What is the behaviour for when the account has pending funds. For example if a connect account has a balance less than 5000 EUR will the refund request still go through?
  7. We're aware that Stripe can handle the refund email. We would like to know if the email supplied from Stripe is localised?
sterile briar
solid raven
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For #1: The entity and reference numbers are generated by Stripe.

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For #2: Not sure I understand what "consumers" refers to here, can you clarify?

sterile briar
sterile briar
solid raven
sterile briar
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Will do thanks.