#ccc.21 - 3DS

1 messages · Page 1 of 1 (latest)

trim bramble
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Hello, is this for a subscription renewal payment or is this on your own custom page?

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Or are they having an issue with the code/password on their bank's website?

heady ether
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own custom of my web site.
they don't received a code/password on app of their bank.

trim bramble
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If they aren't receiving the code on their bank's app, they will need to reach out to their bank. Stripe didn't write the code for their bank's page so we don't have much insight in to how to fix that unfortunately