#WpgJetsFan13-pause-sub-behavior
hallow ivy
No worries. Thanks!
hollow pendant
Just so that I'm on the same page, you don't want to collect payment on the invoices that have been generated after you've paused? (Assuming that you're not providing your services while the subscription is paused, correct?)
It seems that it will keep generating invoices during the 2 months pause?
Yes that's correct. You're only pausing the collection. It will still generate invoices.
We call that out in our docs.
Based on how you handle it on your application's side, you can choose the behavior.
Like if you're not providing services for those months, I'd mark it as void
hallow ivy
Just so that I'm on the same page, you don't want to collect payment on the invo...
It's if the user just want to pause for a month or two, then we don't provide them services, but they can resume after the pause for the remainder of the subscription schedule
hollow pendant
Gotcha. I'd just mark them as void then
hallow ivy
but if I mark it as void, for 2 months, will it still generate 10 more invoices?
I thought if I voided them, then it might only do 8 more
if it still generates all the remaining invoice for the schedule after the pause ends, then that's what I want. I'm basically just delaying the invoices
or at least that's what I'd like to accomplish
hollow pendant
Are you using subscription schedules?
hallow ivy
Yup
I have it set for 12 months. So if the user is 2 months into the 12 months, and pauses for 2 months, then after 2 months, I'd like to collect for the remaining 10 months as if nothing happened
just delaying the plan basically
hollow pendant
If you pause a subscription on a subscription schedule, the scheduled updates still take effect.
I don't think there's a way to pause the schedule itself unfortunately.
You'd likely want to update the subscription schedule phases in order to handle this
hallow ivy
hm
I can't update the current phase though, can I?
so if I could cancel the current phase and add a 10 month phase, then have that phase activate when I unpause it
I think I tried updating the current phase yesterday and it got angry with me 😄
hollow pendant
yeah you can do both. either update the current phase or end the current phase and move on to the new/next one 🙂
https://stripe.com/docs/billing/subscriptions/subscription-schedules#updating
hallow ivy
that might be what I need. Thanks hanzo