marcusklaas - balance webhook

[patent osprey]

Hi there,
Could you please provide your accountId? and/or the webhook id listening ?

marcusklaas - balance webhook

[cobalt cape]

Yep: here's the webhook id: we_1LShE2Adc46PWJU1Wy5XEsBD

[patent osprey]

Thanks, let me check for you this

Are you creating the report from dashboard or using APIs ?

[cobalt cape]

I created the report schedule from the dashboard

[patent osprey]

Meanwhile, this webhook is a live mode webhook and I see no recent live mode event that matches :
https://dashboard.stripe.com/events?type=reporting.report_run.succeeded
Are you creating the reports in live or test mode for this webhook ?

[cobalt cape]

Live mode

Yep, I'm also not seeing any events, strange

(It's also not possible to schedule reports in test mode)

[cobalt cape]

Anything I can do here?

[patent osprey]

Sorry for my late reply, actually when you run scheduled reports from the Dashboard, You'll receive an email to {{email}} when reports have been processed for the selected frequency—usually a few days after the end of the period.
it doesn't trigger the event unless calling the API
https://stripe.com/docs/reports/api

[cobalt cape]

Aaah, understood. So I have to schedule the report using the API?

[patent osprey]

Yes exactly

[cobalt cape]

Makes sense. Thanks!