凯文-GooglePay | Stripe Developers | Page 1

ashen nimbus Aug 17, 2022, 6:06 AM

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It depends on the Google Account on the android if it has a card setup properly

grizzled vine Aug 17, 2022, 6:07 AM

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Every google pay account have a card setup properly.

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I try on the phone A 2 different google pay, and it works

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I try on the phone B 2 different google pay (same as before) and it doesn't work

ashen nimbus Aug 17, 2022, 6:30 AM

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Is it Chome version 61+?

grizzled vine Aug 17, 2022, 6:30 AM

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it is on our APP, using Stripe as google pay gateway

ashen nimbus Aug 17, 2022, 6:31 AM

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I see. So it must the Google supportability of the devices

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If your app worked on some device then there is definitely no issue with the integration

grizzled vine Aug 17, 2022, 6:33 AM

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it cannot be a stripe compatibility with some devices ?

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because it create a payment_intent on Stripe dashboard

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but after there is not a GooglePay window appear

ashen nimbus Aug 17, 2022, 6:34 AM

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No I don't think so. Are you following this guide? https://stripe.com/docs/google-pay?platform=android#instantiate

Google Pay

Learn how to accept payments using Google Pay.

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If you have a device that you can reproduce, you can check if this function is invoked

private fun onGooglePayReady(isReady: Boolean) {
}

grizzled vine Aug 17, 2022, 6:36 AM

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okay I'm checking that right away

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Yes and the value returned by isReady is false

ashen nimbus Aug 17, 2022, 6:41 AM

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Okie. So it means GooglePay is not available for that device. Which country are you testing from?

grizzled vine Aug 17, 2022, 6:41 AM

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France

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we use it in france

ashen nimbus Aug 17, 2022, 6:42 AM

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I see. In example which device is not working?

grizzled vine Aug 17, 2022, 6:43 AM

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Samsung S10 and Vivo X60Pro

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but both can use google pay on shop or other APP,

ashen nimbus Aug 17, 2022, 6:45 AM

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and they have Google Pay app?

grizzled vine Aug 17, 2022, 6:45 AM

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yes with credit car registered

ashen nimbus Aug 17, 2022, 6:46 AM

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Weird, one moment

grizzled vine Aug 17, 2022, 6:47 AM

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yes that's very weird, it's been one week we try to fix this

flat mauve Aug 17, 2022, 6:49 AM

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Hi @grizzled vine I'm also an engineer from Stripe.

grizzled vine Aug 17, 2022, 6:49 AM

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Hello Jack

ashen nimbus Aug 17, 2022, 6:50 AM

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qq, did it work before and stopped working recently?

flat mauve Aug 17, 2022, 6:50 AM

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When you say it's not working, do you see any error message?

grizzled vine Aug 17, 2022, 6:50 AM

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yes it says google pay is not available

grizzled vine Aug 17, 2022, 6:51 AM

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ashen nimbus qq, did it work before and stopped working recently?

no we just developed the APP and before we used it on phone which is working and never notice it doesn't work on other phone.

flat mauve Aug 17, 2022, 6:56 AM

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In what condition do you prompt the Google Pay not available dialog?

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And are you testing from a country where Google Pay is supported?

grizzled vine Aug 17, 2022, 6:58 AM

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flat mauve And are you testing from a country where Google Pay is supported?

Yes this phone is in France.

grizzled vine Aug 17, 2022, 6:59 AM

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flat mauve In what condition do you prompt the `Google Pay not available` dialog?

The "google pay not available" dialog prompt after I choose google pay on the App and click on "lease". After that there is a payment_intent.created on Stripe Dashboard

flat mauve Aug 17, 2022, 7:00 AM

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I mean this dialog is coming from your application right. So in your application, what API do you call to determine if Google Pay is available?

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For example, are you using this ReadyCallback (https://stripe.dev/stripe-android/payments-core/com.stripe.android.googlepaylauncher/-google-pay-launcher/-ready-callback/index.html) ?

grizzled vine Aug 17, 2022, 7:05 AM

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yes, this is the call back

flat mauve Aug 17, 2022, 7:10 AM

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Can you show me the code you wrote to config the GooglePayLauncher?

grizzled vine Aug 17, 2022, 7:11 AM

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📎 GooglePayActivity.java

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According to the SDK documentation, initialize these two lines of code, and then pass it to the Stripe sdk to initialize the transaction configuration. After the Stripe sdk processes the result, it will call this onGooglePayReady to tell me whether the initialization is successful or not. If the initialization is unsuccessful, forcing a call to Google Pay will report an error. I can't capture the logs of Stripe sdk during this process, so I can't locate where the problem is

flat mauve Aug 17, 2022, 7:19 AM

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Did you add

    android:name="com.google.android.gms.wallet.api.enabled"
    android:value="true" />``` in the Android manifest?

grizzled vine Aug 17, 2022, 7:27 AM

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yes

flat mauve Aug 17, 2022, 7:40 AM

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That's very strange. Was Google Pay working in your app previously?

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And can you send me one PaymentIntent ID so that I can take a look?

grizzled vine Aug 17, 2022, 7:45 AM

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flat mauve That's very strange. Was Google Pay working in your app previously?

it's still work with some devices, and not on other devices

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payment_intent.created
View event detail
Event data
{
"id": "pi_3LXgnqCvCCWpIUkq1njEsFxW",
"object": "payment_intent",
"last_payment_error": null,
"livemode": true,
"next_action": null,
"status": "requires_payment_method",
"amount": 2500,
"amount_capturable": 0,
"amount_details": {
"tip": {
}
},

ashen nimbus Aug 17, 2022, 7:48 AM

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qq: Are Samsung S10 and Vivo X60Pro using France SIM card?

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what if you replace their SIM cards with SIM card from a working device?

grizzled vine Aug 17, 2022, 7:49 AM

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ashen nimbus qq: Are Samsung S10 and Vivo X60Pro using France SIM card?

yes it does use french SIM card

grizzled vine Aug 17, 2022, 7:50 AM

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ashen nimbus what if you replace their SIM cards with SIM card from a working device?

we can try, but then it wouldn't explain why it doesn't work with this APP particularly, because as I mentioned before we already use Googlepay with those devices on multiple platform

flat mauve Aug 17, 2022, 7:53 AM

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When you say you can use Google Pay with those devices, are you referring to the contactless payment with Google Pay? or online payment with Google Pay?

grizzled vine Aug 17, 2022, 7:54 AM

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everything, and also the payment on other APP

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we never faced issue using google pay with those devices

ashen nimbus Aug 17, 2022, 7:54 AM

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When you initialize GooglePayLauncher, can you try passing existingPaymentMethodRequired = false?

grizzled vine Aug 17, 2022, 7:55 AM

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Like the electric scooter in Paris, the APP is Lime, I don't know if they use Stripe gateway but googlePay works perfectly

flat mauve Aug 17, 2022, 8:03 AM

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Let me confirm one more thing. Have you have logged in a Google account in the test device, and you have also added an active card to this Google Pay account?

#凯文-GooglePay