#Wik-subscriptions

1 messages · Page 1 of 1 (latest)

junior veldt
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if the subscription right now has status:canceled that's terminal, you can't uncancel it.

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you can only uncancel it before the end of the period, if it's after that then it's over and gone

ivory orbit
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No, it has status:active, cancel_at_period_end: true

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And when it's in this state, we want to allow users to uncancell

junior veldt
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then you'd update cancel_at_period_end:false

ivory orbit
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Yes, but then I have cancel_at_period_end=false and canceled_at=some_date. Is it possible to update canceled_at as well?

junior veldt
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you mean cancel_at right?

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not cancelled_at

ivory orbit
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No, I mean cancelled_at

junior veldt
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to unset cancel_at it's cancel_at:""

junior veldt
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are you sure that's the case? can you share a sub_xxx ID?

ivory orbit
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Sure, give me a sec

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sub_1LSyFdJA8pMPzFjlPUXzVaOJ

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sub_1LSyFdJA8pMPzFjlPUXzVaOJ

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Oh, I see now, it's empty

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For some reason it's not updating on our end, I'll take a look at that