#ScreamZ-discord

1 messages · Page 1 of 1 (latest)

jaunty talon
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why do you ask?

verbal flower
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Because I chatted with your mate yesterday, and i wanted to know if i have to take some screenshot of our discussion

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It depends on how your server is configured, that's why I asked

jaunty talon
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if you really want to keep it, seems sensible to copy/paste/screenshot sure

verbal flower
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Alright, thanks

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You can close this one too

jaunty talon
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as far as I know Discord doesn't delete archived threads. For my team we just treat this as ephemeral one-off support interactions

verbal flower
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My other thread is to be continued because your colleague couldn't made it 😅 (Not his fault)

jaunty talon
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we won't be replying to that one here

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it's nothing to do with this team(anonymous developer support), you should work with support for questions about trends on your account and declines in livemode and such

verbal flower
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I know, i'll reoped a new one later

jaunty talon
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no you won't

verbal flower
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ok

jaunty talon
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if it's about the same thing we'll just say what I said, nothing to do with this team as it's not a coding/development questions about the API/SDKs

verbal flower
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I get it, i was finishing writing my sentence when you pushed your

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It's okay 🙂

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But just to be sure, you're certain that it's nothing related to bad parameter propagation to Apple Pay API ? From your SDK

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I already experienced strange error message from Stripe, and it was related to bad error handling on your side

jaunty talon
verbal flower
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Alright

jaunty talon
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I mean you keep opening random questions on channels that are the wrong place

verbal flower
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Won't annoy you more here for that then

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yeah but the "live chat support"

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Isn't able to bring more answer about things

jaunty talon
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ok ley me clarify

verbal flower
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It looks like standard operator with procedural question/answer scenario

jaunty talon
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"I had your mate at stripe support also telling me the following" from your GH issue

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that mate is a colleague of mine, on my team

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that sometimes answer questions on this server

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we also do email support all day

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if you write in you will get escalated to the right people

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the process is not perfect unfortunately but there are people who can help and you contact us via our support channels

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anonymous Discord is not the right place really for indepth questions

verbal flower
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Thanks for clarification

fervent bridge
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@verbal flower there is offical discord developer support server you should ask there

verbal flower
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I understand better now

verbal flower