#Bukaj - checkout
1 messages · Page 1 of 1 (latest)
Hey! Can you share the ID (req_xxx) of the failing request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
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req_GeqylfzOEgVpUd
sorry this will came after we change onepage to normal mode
when we have onepage checkout and try to clicl on order, see only error that must fill the adress. in stripe dashboard cant see any logs from these payments
i can share with y the website if you want to check
for the request you've shared, it's related to a source cancelation
Do you have like a screenshot on the error that you are seeing ?
this
Hello os4m37 had to step out but I can help. That looks like a custom error on your page, can you tell where your code is getting that message?
we find that we use worng opc at prestashop, can you tell me which opc is working ?
we find that we use worng opc at prestashop, can you tell me which opc is working ?
Unfortunately I am not sure what an opc is. Are you making a Stripe API call here or is this something with Pretashop
one page checkout
And apologies for the delay, the server is extremely busy right now. We are trying to help everyone as quickly as possible but there will be delays
its ok, i understand
Unfortunately I don't know what that means in Stripe terms. Is this a Prestashop setting or something you are doing with our API?
one page checkout is prestashop setting, it means the payment checkout and customer info is in one page
Unfortunately I don't have insight in to how to configure prestashop, if you reach out to Prestashop's support they should be able to help you here though