#Bukaj - checkout

1 messages · Page 1 of 1 (latest)

turbid sluice
potent kayak
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req_GeqylfzOEgVpUd

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sorry this will came after we change onepage to normal mode

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when we have onepage checkout and try to clicl on order, see only error that must fill the adress. in stripe dashboard cant see any logs from these payments

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i can share with y the website if you want to check

turbid sluice
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for the request you've shared, it's related to a source cancelation

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Do you have like a screenshot on the error that you are seeing ?

potent kayak
raw jackal
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Hello os4m37 had to step out but I can help. That looks like a custom error on your page, can you tell where your code is getting that message?

potent kayak
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we find that we use worng opc at prestashop, can you tell me which opc is working ?

potent kayak
raw jackal
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Unfortunately I am not sure what an opc is. Are you making a Stripe API call here or is this something with Pretashop

potent kayak
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one page checkout

raw jackal
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And apologies for the delay, the server is extremely busy right now. We are trying to help everyone as quickly as possible but there will be delays

potent kayak
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its ok, i understand

raw jackal
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Unfortunately I don't know what that means in Stripe terms. Is this a Prestashop setting or something you are doing with our API?

potent kayak
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one page checkout is prestashop setting, it means the payment checkout and customer info is in one page

raw jackal
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Unfortunately I don't have insight in to how to configure prestashop, if you reach out to Prestashop's support they should be able to help you here though