Logan - Customer Portal 404

[tawny violet]

HI 👋

[feral axle]

Hi Snufkin

How are you

[tawny violet]

Hmmm... can you share the request ID from the request where you tried to create this customer portal session?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[feral axle]

requestId: 'req_RQYP3lIW67al6V'

[tawny violet]

Thanks, looking

Oh,

error: {
    message: "Invalid checkout.session id: cus_MAl6rV6WEAn0Q5",
    type: "invalid_request_error"
  }

You tried to use the Customer ID for the Session ID in the URL

[feral axle]

Oh. Whoops.

What I am doing is,

Frontend -> userId -> Database lookup -> create portal from subscription object in my db

Thus I do not believe there is a session ID in the subscriptionData

Is there a way to create a portal without an active session?

[tawny violet]

const portalSession = await stripe.billingPortal.sessions.create({
    customer: checkoutSession.customer,
    return_url: returnUrl,
  });

You are creating the portal session here. It should return a correctly configured URL

[feral axle]

I'm sure I am going to feel really dumb when I understand. How can I pass the session ID into the URL?

Having trouble pinpointing exactly what is going wrong here - my return URL is just localhost

[tawny violet]

You shouldn't need to

The portalSession.url should include it.

[feral axle]

I am trying to send the portalSession.url to my frontend, but this 404 seems to be blocking me from doing that

[tawny violet]

You're basically returning this: https://stripe.com/docs/api/customer_portal/sessions/create?lang=node

Can you try logging out the entire portalSession object? Make sure it matches what the API ref doc shows here?

[feral axle]

Sure, one moment

[feral axle]

Using your method there, it logs everything just fine

[tawny violet]

Okay. So if you follow the link in the url property for the portalSession object you logged, do you get to an actual customer portal interface?

[feral axle]

I cannot generate a portalSession object

With my code

There is no doubt that the URL in your example would work

Problem is, I'm passing my own cus_id from my database, and the API is kicking back a 404

saying invalid ID

But when I plugged my ID manually into your example, it worked fine. I dont get it

[tawny violet]

I'm confused. The code you shared is clearly designed to generate a portal session.

[feral axle]

I will post a quick video

[tawny violet]

Don't, I won't view it

Security issues

[feral axle]

Ok. Basically, I am sending a customer ID to your API, and the API is responding with "Nah fam"

Trying to generate that portal URL

but cant

[tawny violet]

The request you sent me is not something that would work. You made a GET request to /checkout/sessions with a customer ID on the end. The only API that accepts a Customer ID is the Customer API

The error it returns is that there isn't a checkout session using that ID, which makes sense because it's a Customer ID

[feral axle]

That makes sense.

[tawny violet]

To create a customer portal you would be making a POST request to /v1/billing_portal/sessions with both the Customer ID and the Return URL in the body of the request

[feral axle]

WOW

What am I doing?!?!

Putting the checkout session there -___-

That worked LOL

[tawny violet]

Okay so the slimmed down, simplified approach got you a working customer portal?

[feral axle]

Yup!

app.get("/api2/create-portal-session", async (req, res) => {
  const userId = req.query.userId;
  const userData = await User.findOne({ username: userId });

  const { customer } = userData.subscriptionData.data.object

  const portalSession = await stripe.billingPortal.sessions.create({
    customer: customer,
    return_url: "http://localhost:3000/",
  });

  res.send(portalSession.url);
});

I have no idea what I was doing trying to make a checkout session

[tawny violet]

🎉
Great, I'm glad it's working 🙂

Hey, we are calling a lot of things "sessions" so I get it

[feral axle]

Thank you very much for your help 😄