#Wanna Leave You?-payments

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misty elk
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๐Ÿ‘‹ happy to help

silver leaf
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hi, nice to meet to you

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i have on my company's account 2 payments which require additional action (because of the 3DS)

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my first question is how do i proceed to validate those payments, because the customers are off session

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and also, in the first setup of the method we set every pm to off-sesison, but now it requires the users to authorize even the initial setting

misty elk
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is the payment intent's off_session set to true?

silver leaf
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"setup_future_usage": "off_session",

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this is the only parameter regarding off session

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i dont see any off_session true

misty elk
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not in first intent

silver leaf
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i can share with you the payment intents if it can be useful

misty elk
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I mean in the subsequent Payment Intents you should pass off_session: true

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this will tell the issuing bank that the payment is happening off-session and then depending on what the issuing bank sees as illegible for exemption of 3DS they decide whether to accept the payment request or demand 3DS

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in the case of the latter you don't have a choice but to get your client back on session to validate the 3DS authentication

silver leaf
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mmh

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This payment successfully set up pm_1LGg7hIwEQ1cVQGWx4zoGoni for future off-session payments

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this is the message for the first intent set by the customer

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so besides this, i have to pass the off_session param in the creation of the pi?

misty elk
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not the first one

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the subsequent ones yes

silver leaf
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okay

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ill do it

misty elk
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but again this doesn't mean the 3DS issue you're having now won't come back

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this will reduce (maybe) the number of 3DS you're receiving

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but you will have to handle the 3DS flow as well

silver leaf
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but for this payments, is it good to send the next action url of the payment intent to the customer via email?

silver leaf
uneven marsh
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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

silver leaf
uneven marsh
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No, you shouldn't do that. You'd bring your customer back on-session to your website and re-confirm the Payment Intent

silver leaf
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i know, but our problem is that we cant bring him back to the session, and otherwise this payment would be gone

uneven marsh
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If you can send them an email containing the next action URL, then surely they can be back on-session to click that?

silver leaf
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ywah in that case yes

uneven marsh
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Then surely you can bring them back on-session to your site to confirm the PI and handle 3DS ๐Ÿ˜„

silver leaf
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ok thank you for your support

uneven marsh
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np!