#Everest-applepay-react
smoky kelp
What device are you using?
Do you have any request IDs attached to the flow you're coding through?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
summer kayak
What device are you using?
I'm using an iPhone XR.
The react native stripe SDK generates any request ID?
smoky kelp
It would for certain actions. Let me circle back again here in a couple minutes.
nocturne quest
👋 Hopping in - is "Device not supported" the exact error you're getting from our react native sdk? Do you have a real card added to your device?
summer kayak
I'm getting "Apple pay is not supported on this device"
Yes I have a real card added
nocturne quest
And you've followed all the steps at https://stripe.com/docs/payments/accept-a-payment?platform=react-native&ui=payment-sheet#react-native-apple-pay to enable apple pay?
summer kayak
Yes
In dev mode it works
In the simulator it works
But in the real device i doesnt
nocturne quest
What do you mean by "in dev mode"?
summer kayak
In the iphone simulator
nocturne quest
gotcha
summer kayak
By using test keys
nocturne quest
Can you also share the following:
- the version of our stripe-react-native sdk you're using
- what kind of card brand you have added to your phone
- confirmation that the merchant ID you added in
StripeProvidermatches the one specified in your Xcode apple pay capability
summer kayak
I'm using the version 0.2.3
I have VISA Card on my wallet
The merchant id matches
nocturne quest
You've confirmed that Apple Pay works on this device outside of your test app, right?
nocturne quest
Yes, but what matters here is whether your device does support apple pay outside of your app - I'm trying to narrow down whether this is an issue with your app, or with your device
If your device is able to use apple pay in other apps, that's a strong indicator that the issue with your app. If your device is not able to use apple pay in other apps, then it's likely something specific to that device
summer kayak
Yes, I already used Apple Pay on others apps
And it works fine
I have a suggestion
Maybe is the Domains?
I don't have configured
Should I?
nocturne quest
The domains are only needed if you're trying to integration apple pay for the web - they're not needed for a mobile app
summer kayak
A ok
nocturne quest
Can you show me your StripeProvider code and where you initialize the Payment Sheet (making sure to redact your publishable key)
summer kayak
Here is the provider: <StripeProvider publishableKey={Constants.manifest?.extra?.strapiKey} merchantIdentifier={Constants.manifest?.extra?.merchantId}>
Here is the Payment sheet: const { error } = await presentApplePay({
cartItems: [{ label: Constants.manifest?.extra?.appName, amount: getTotalPrice().toString() }],
country: 'ES',
currency: 'EUR'
});
nocturne quest
Can you log out Constants.manifest?.extra?.merchantId for me?
nocturne quest
Hmm... nothing is sticking out to me as being wrong. I assume you're calling isApplePaySupported before you call presentApplePay and the call to isApplePaySupported is what's failing? In other words when testing on the real device does your code even get to presentApplePay?
summer kayak
isApplePaySupported is only to show the Apple Pay option
When I call presentApplePay is when I get the error
Anyways isApplePaySupported gives false
The problem also is that i cant get much info about the error
nocturne quest
If you're only showing the Apple Pay option depending on isApplePaySupported then how are you even calling presentApplePay?
nocturne quest
I see - yeah that won't really do much because presentApplePay checks isApplePaySupported before continuing on
nocturne quest
I'm running out of possibilities for what it could be - just to be extra sure, can you show me a screenshot of the xcode capability so I can check?
And when you go to https://stripe.com/docs/stripe-js/elements/payment-request-button on your device, can you share a screenshot of what you see?
summer kayak
I'm not using xcode
nocturne quest
What do you mean you're not using xcode? How are you adding the capability then (this step from the docs I linked earlier: https://stripe.com/docs/payments/accept-a-payment?platform=react-native&ui=payment-sheet#integrate-with-xcode)
nocturne quest
Yup - that context would've been helpful earlier
nocturne quest
ah actually nevermind about the entitlements - I see we have things in our sdk that configure those automatically. Do you have this (https://docs.expo.dev/versions/latest/sdk/stripe/#config-plugin-setup-optional) setup?
and asking this question again:
when you go to https://stripe.com/docs/stripe-js/elements/payment-request-button on your device, can you share a screenshot of what you see?
summer kayak
ah actually nevermind about the entitlements - I see we have things in our sdk t...
Yes I did. But I'm not sure if I have to rebuild
I'm gonna make a rebuild and then see if it makes any change
I see this
nocturne quest
So is that working for you now?
summer kayak
No
When I click on Pay
I get the "Apple pay is not supported on this device" error
nocturne quest
Ah, so you still that piece of code that enables the button even if isApplePaySupported: false
Can you answer that question I asked earlier about going to https://stripe.com/docs/stripe-js/elements/payment-request-button
summer kayak
summer kayak
Ah, so you still that piece of code that enables the button even if `isApplePayS...
No, forget about isApplePaySupported. I have deleted it just to test the button directly
nocturne quest
Yeah at this point I don't know what this could be - the only other thing I'd ask you to try is to run expo config --type introspect to confirm the entitlements look correct
@violet gorge is also going to step in and take a look
violet gorge
👋 give me a few to catch up and I'll respond as soon as I can