#Whip-subscriptions
woeful echo
do you have a screenshot of your payment page? Also, there are two different places in the Stripe dashboard that have independent settings for which payment methods to show so that's probably the issue if you're really sure you're not using the API to specify the type.
also our support team should really just help since you're already in touch instead of duplicating effort here 😅
balmy crown
I'll share the screenshot. Can you tell me which 2 places? I'm looking at Settings > Payment Methods
The support ticket is closed. They concluded that its coming from api
woeful echo
there's https://dashboard.stripe.com/settings/billing/invoice which control what appears on the Hosted Invoice Page
woeful echo
The support ticket is closed. They concluded that its coming from api
yeah but you can reply and it will be re-opened
balmy crown
I want to talk with the devs directly, if that's alright 🙂
woeful echo
do you have the screenshot?
balmy crown
I'm getting it from the client. Since I'm in a different country, it doesn't load it for me
woeful echo
ok so that is the PaymentElement so it uses the settings from https://dashboard.stripe.com/test/settings/payment_methods .
do you have the PaymentIntent ID pi_xxx that relates to that instance of the page?
balmy crown
Here's a recent subscription created with direct debit. You can see the request that was made from the server: sub_1LP9OBJyuisDiUplCiBQgP3G
I'm creating subscription from the server, the payment intent is being created automatically. Look at this req_cu5MR6ZEZte8aJ
woeful echo
ah right yeah. It's because if the PaymentIntent you're using is from a subscription, it uses the settings from https://dashboard.stripe.com/settings/billing/invoice to determine what payment methods the Invoice can be paid with.
so if BECS is enabled there then it will be set on the PaymentIntent and the PaymentElement in the frontend will use those as far as I know. If you don't want that you have to change the invoice template settings.