#dev-help
1 messages · Page 173 of 1
Hi! I recently changed my preferred bank account for payments to be debited. There has been a few recent payments which have not went into my bank, how do i find out where it has been deposited?
Hi, can you send me an svg file of apple pay?
Hi there, I have refunded a customer twice and only one was recieved this has been more than 6 weeks ago
on the dashboard it shows that refunds are completed but customer did only receive one refund
how do I escalate/follow up on this?
Hi,
We use option "Allow connected accounts to customize their own payment methods from the Dashboard" for our connected accounts.
Our merchant disables some payment methods, but disabled payment methods still exists in response from https://stripe.com/docs/api/accounts/retrieve.
My question is: why? 🙂
Hi Team,
I am trying to make stripe confirm call from javascript through fetch api
In the stripe.confirmCardPayment method I am not able to send _stripe_account attribute
Can you please help me with this
Hey Stripe, how do i get personal help from you guys? got some problems with my stripe account and i really need some help. would appreciate ❤️ ❤️
Can we transfer the amount to standard connect account through stripe when balance is 0 ?
will the main account will transfer and be in -ve in this case ?
Hello all 🙂
We are trying to have more visibility on our stripe requests. It seems the request_id (req_..) does not come included in the endpoint call response and I was wondering if there is a way we can get this id (any settings we need to change for example or headers we need to add)
api_version: '2014-09-08'
thank you all in advance 🙂
Hello Team, I am using subscription API where i enabled automatic_tax: true
i want to display the user on the tax type & percentage and amount split up
like
Subtotal. -12.55
GST (5%) - 6.55
PST (1%) - 1.25
Total - 20.35
where i can get these details in the subscription object..
actually i could get the tax amount in subscription.latest_invoice.tax
but not getting the tax type (PST, GST) and percentage
so i need to know what tax & percentage applied to this subscription...
Should we be storing Payment Intent ids in case customers are disrupted at some point in the checkout flow
How comes my token expires so quickly in my CLI.
@waxen spindle it's not stable webhook is send or no mdr
⣷ Getting ready... [Wed, 08 Jun 2022 03:47:13 PDT] FATAL Error while authenticating with Stripe: Authorization failed, status=401, body={
"error": {
"code": "api_key_expired",
"doc_url": "https://stripe.com/docs/error-codes/api-key-expired",
"message": "Expired API Key provided: rk_test_*********************************************************************************************2x4xLt",
"type": "invalid_request_error"
}
}
I'll reopen the thread
Hi Stripe Team,
I am trying to test a flow for a stripe connect express account. What I want to do is update the payment method using the express dashboard and then have a webhook listen to the account.updated event. However I am not getting any events for this on my webhook. Is this something that just does not work in test mode or does this not work in general?
Any help would be very appreciated. Thanks!
Hey, I am looking for a solution to allow customers to add their VAT ID on the stripe hosted checkout page. I am using Stripe Tax and want to allow business customers to add their VAT ID, in order for Stripe Tax to automatically check that ID and set tax to zero. In the Stripe tax prreview on the product site it shows exactly that flow, however I am unsure of how to enable it in my own integration.
Thanks in advance for your help!
How do i manually set the CLI api keys
Let's chat in our existing thread: https://discord.com/channels/841573134531821608/984046333218414642
I am looking for all refunds for one customer. Is there any API?
error:
message: "The client_secret provided does not match any associated PaymentIntent on this account."
param: "client_secret"
type: "invalid_request_error"
just switched to live keys and I get this
Hello! I have trouble integrating Google Pay and Apple Pay as payment methods.
I have two accounts in stripe for two different entities of the company (UK and Germany). All worked well while setting it up for UK. Now i tried the same for Germany and the payment buttons simple do not show. The domain is added and verified in stripe and also the payment methods are activated. We're actually using the same codebase, just passing in different account ids to stripe, depending on the location of the user.
can someone point me to the documentation for the following, despite several times in asking my developer to add this, they seem incapable of understanding what data I need
$transaction = Transactions::Create([
'payment_id' => $payment_intent->id, //Payment ID to Main Stripe Account
'amount' => $payment_intent->amount,
'status' => $payment_intent->status,
'partner_amount' => $payment_intent->transfer_data->amount,
'partner_destination' => $payment_intent->transfer_data->destination, // Connect Account ID
'transfer_group' => $payment_intent->transfer_group, //? No Idea what this relates to
'partner_payment_id => 'py_1L8NnpB6QJ7XSkpleivNnRUa' // I require this info passing back to the site, but can't find in docs...
]);
```
Hello Team,
Does stripe support ACH API for payments in canada?
Another tax question: with Stripe Tax enabled, B2B DE->GB invoice has "reverse" tax exempt. But I'm expecting "none" with zero tax amount before adding UK registration and "none" / 20% after. Can you please help to understand this case.
Sample request (before adding registration): req_7gtWy8WV7TeUXe
Response:
{
"total_tax_amounts.tax_rate": "txr_1L8MZgA6wEpHESySVBmY0c50",
"total_tax_amounts.amount": 0,
"customer_tax_exempt": "reverse",
"account_country": "DE",
"automatic_tax.enabled": true,
"automatic_tax.status": "complete"
}
Hi! I would like to know the API call rate limit, thank you.
Can somebody tell me why we received a notification charge.failed req_XyLYonAWf0NEVE on our webhook endpoint for our custom accounts? Specifically why there's no on_behalf_of property in the payload
What's the maximum amount of time that Stripe allows a webhook to run for before dropping the connection?
Hi everyone!
Could someone please help me create subscriptions in the incomplete status (not in active)?
The issue: (Test mode = on)
I'm getting already active subscription from the call to stripe.subscriptions.create(), and it's unexpected for me.
The scenario:
- Create a Customer, add his address and attach a payment method (card)
- Create a subscription:
const subscriptionParams = {
customer: customer.customer_id,
metadata: [...],
items: ...,
**pay_immediately: false**
};
const sub = await stripe.subscriptions.create(subscriptionParams);
And the subscription status I get back from this method is already active.
What's funny is that the invoice is not paid yet (it's in the draft status for at least one more hour) so active status does not seem to be valid.
Hello everyone! For legal reasons my clients need an invoice (not a receipt, many of the legal info is missing from a receipt) after one-time charges on my app using stripe. I am using the stripe checkout system and had no luck on finding a way to generate invoices for PAID orders after the payment is successfully collected.
Issues with Stripe Klarna integration, stripe not sending payment succeeded webhook call
pi_3L8AB2I3vmos4cA71TmY71aD
pm_1L8AC3I3vmos4cA7L1QqKcit
Is there a feature request form somewhere? I don't know if it's too niche, but I feel like having a cancel_at_period_end option for SubscriptionItems would be a good move.
Hello. When we were deciding to move from PayPal to Stripe the sales team here at Stripe mentioned there was a migration tool to get existing subscribers from paypal into stripe seamlessly. Do you guys have documentation on that process?
ironbeard - feature request
Hello
Does Stripe support IBAN for AE?
Hi, have a question.
How can i give money from the platform to a connected account (stripe express)
Can we retrieve an already open payment intent if we know the ID on it
Is there an easy way to sandbox Stripe Issuing without having to go through the Required verification information for Connect accounts? I created a custom Connect account as per https://stripe.com/docs/issuing/funding/connect but I still cannot generate virtual cards on the dashboard. The custom Connect account I created (in test mode) is restricted.
Where can I read up to find the difference between the subscription_schedule.completed and subscription_schedule.released hooks?
Hi team good day, is it possible to use Stripe Elements for Subscription?
Hi there I'm wondering if anyone knows how I can create a recurring payment plan that is only 12 months and they can't cancel until the 12 months is up. thanks! having trouble finding that on the page
Hello, good morning to y'all.
Is it possible to delete all the test information in connected accounts in test mode? like reset the mode?
Hi folks, I was looking at withdrawing funds from the Issuing balance of a Connect account and moving it back to the Platform account
I found the Charge API https://stripe.com/docs/connect/account-debits from a conversation here yesterday, but this seems to only enable pulling from the Platform balance, as opposed to the Issuing balance.
Wondering what is the best way to do the same for the Issuing balance??
Hi everyone. I am looking for an example of stripe Payment element integration in angular + spring boot?
😦
Ok.
I found some related to Card
when "onboarding" an express account, which webhook endpoint gets fired after the "account.id" gets created?
Hi There, we upgraded the plan to Billing Scale but still we can't use the quotes and we are getting an error that says to upgrade to billing Scale, does anyone know what is wrong ?
GM team! I have a question about reporting on the Stripe dashboard.
We have created a few subscriptions with our live API keys, which show up in the subscriptions section of the dashboard: https://dashboard.stripe.com/subscriptions
However, I do not see these subscriptions reflected in the many graphs on the dashboard homescreen. I’m confused by this, since I’d expect to see them there. I am selecting “past 7 days” in the date range.
Screenshot attached.
Could you help me understand why I’m not seeing the data in the graphs? Is it possible to get the data displayed?
when creating a subscription using destination charges, does the connected account have the ability (through the stripe dashboard) to make changes to the subscription or cancel it?
Hello, how would I go about collecting card information to save onto stripe?
Hello I accidentally send money to Stripe... How can I get it back?
Hi! Is it possible to use Stripe in Kazakhstan?
Hi, Yes,, possible
Hi @spare grotto you've already got a subscription related thread open. Could you ask this question there?
Hey guys. Any explanation for why Stripe does not have liability shift for Apple Pay for VISA (https://support.stripe.com/questions/liability-shift-for-apple-pay-charges) when VISA themselves say it's supported (https://www.visa.co.uk/run-your-business/small-business-tools/payment-technology/apple-pay.html) from October 2015.
hi, I need help please. Why does my migrated subscription data start receiving payments immediately?
hello?
My flow involves creating a Subscription (Customer + Prices) and then getting latest PaymentIntent from Stripe and passing the client_secret to the card element in the front end.
If the first card they input when trying to purchase the subscription is declined for insufficient funds, will this prompt the invoice.payment_failed webhook?
Hi, is it not possible to implement subscription payments on mobile (React Native) using Stripe? Or is this only a limitation with the Stripe Firebase extension?
hello, can you unarchive my previous convo.?
Hi, Im looking for some help regarding the Accept Payment Custom Flow (https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements)
Specifically on the step to confirm the Payment.
Before we confirm the payment, I want to make a validation check for a resource against our own server, basically i want to check the status of an "order"(a resource specific to our code domain) before completing the purchase.
We originally made this request by doing something like
async submitPayment(event) {
event.preventDefault();
const orderUid = this.formTarget.dataset.orderUid;
const orderPlaceable = await this.isOrderPlaceable(orderUid);
if (!orderPlaceable) {
console.error(new OrderExpiredError("The order has expired.", orderUid));
alert(
"Sorry, this order has expired. Click OK to reload the page and try again"
);
return window.location.reload();
}
...
await this.stripe.confirmPayment({
elements: this.elements,
confirmParams: {
return_url: confirmationUrl,
payment_method_data: { billing_details: { email } }
}
});
if (result.error) {
throw result.error;
}
}
However, we hit an issue with Apple Pay, and found this thread:
https://github.com/stripe/stripe-js/issues/289, which when when we removed the originaly async call worked fine, as the thread in that issue suggests?
My question is, how can we make a request to our server to perform so validation checks before confirm the payment?
Hello all. I want to send clients a link to a payment page but only have ACH payments visible on the page. Do I have to create a custom page with the API or can I disable card payments? The option to disable cards is not available when I go to my payment options.
https://stripe.com/docs/payments/bacs-debit/email-customization#confirmation-of-signup-incorporating-an-advanced-notice mentions that you need to include the due date which is 2 business days after the payment intent was created. Does Stripe expose this date in any API? If not, does the date need to account for holidays or just weekends?
Hi! We need advice/guidance on migrating Stripe Custom Connect accounts. We are sunsetting our old product and moving all our users to a new product. Can someone point me to docs/guides on how to accomplish this?
EDIT: Our company stripe account is going to remain the same.
Hello! I've run into an issue while testing connected account registration. The registration process completes successfully, but the created accounts don't appear in the dashboard, even though an account ID is generated.
Also noticed that the redirection for creating an account link takes the user to a brand titled 'Plane', which is incorrect. A look at the Stripe logs shows no activity for account creation, either. I have verified that the test publishable and secret keys used in the app match what's provided in the Stripe dashboard. Has anyone run into this before?
Hi, we are integrating our application with stripe's customer portoal for user to manage their subscription. Now, suppose a user cancel any subscription through portal. I want to update my database accordingly. How can I obtain that information using webhook?
hey, how would able to setup stripe issuing?
Hi 👋 I wonder if it's possible to get Customer's country from Stripe? I don't see a country field on customer object in the docs (https://stripe.com/docs/api/customers/object), only address. Our team needs to get country info in Hubspot and apparantly there is a country field on Stripe through Zapier but I don't see it in the docs.
Hi. I got disconnected from my chat earlier (#984068344237928539 message). Would be great if someone could pick it up again and unarchive.
GM team! I have a question about reporting on the Stripe dashboard.
We have created a few subscriptions with our live API keys, which show up in the subscriptions section of the dashboard: https://dashboard.stripe.com/subscriptions
However, I do not see these subscriptions reflected in the many graphs on the dashboard homescreen. I’m confused by this, since I’d expect to see them there. I am selecting “past 7 days” in the date range.
Screenshot attached.
Could you help me understand why I’m not seeing the data in the graphs? Is it possible to get the data displayed?
Couple of hopefully quick questions! Using the Stripe Checkout (https://stripe.com/docs/payments/checkout) how does Stripe know whether to do an authorization only, or a simultaneous authorization+capture?
Additionally, is there a way to make the payment conditional upon the shopper returning to the cart to complete their order? I'm trying to avoid a situation where the payment completes, but some failure happens in the shopping cart and the cart never gets converted to an order...leaving an orphaned payment
Hello, does anyone know if we can make mandates for bacs and sepa inactive ourselves? So if a customer cancelled a subscription with us how would i properly cancel the direct debit mandates so they move to the inacitve status (https://stripe.com/docs/api/mandates/object#mandate_object-status)
Hi! Working on a Stripe Connect integration using oauth. I'm getting "oauth_not_supported: This application does not have the required permissions for this endpoint on account..." when hitting the webhook_endpoint. Anyone that can provide an alternative? Should I use the platform API KEY instead of the Connected Account's access token?
SusanP-checkout
Kien - Mandates
this isn't strictly a developer related issue but does anyone know where to enable/disable postal code verification or AVS in the dashboard? does that require a separate subscription to Radar to use?
Hi, my team needs to integrate stripe with a flutter-based app. Does stripe support flutter integration? Is sdk available??
Hi. I was wondering if it was possible to update the amount in a Payment Intent for the Payment Element without having to refetch a new Payment Intent.
Hi, I am trying to understand the values for cancellation_reason on PaymentIntent - I see this doc https://stripe.com/docs/api/payment_intents/cancel#cancel_payment_intent-cancellation_reason but I don't think it outlines when each reason could be triggered. Are there docs that explain what the difference between the values are (i..e what's the difference between abandoned and requested_by_customer
hi there, for adding a domain to https://dashboard.stripe.com/settings/payments/apple_pay, is it possible to only add a top level domain and have it apply to every subdomain? or do i need to explicitly add subdomains. the reason i ask is because our test urls have dynamic subdomains (eg. for my-domain -> https://test-branch.mydomain.com) and we want to be able to test the apple pay functionality
What is the current version of stripe (what should I see issuing the terminal command stripe --version)?
I know that webhook order can't be guaranteed, but generally speaking an invoice is finalized, then payment happens, and then the invoice is updated, correct?
Hey Team, quick question when do the ACH charges appear in the dashboard? T+2?
Why cant i use the real time support?
When updating a Subscription it's really nice to rely on payment_behavior: 'pending_if_incomplete' to prorate subscription changes. We got an error When 'payment_behavior' is set to 'pending_if_incomplete', you can only pass supported params. 'items[1][deleted]' is not supported.. Is there a way to allow both removal of Subscription Items with the deleted: true param so they are prorated as well?
Trying to figure out if there's a way to do in-line recurring subscription amounts. Basically I'd like for a person to be able to select how much they subscribe for. Is this possible or do I have to manually create a price object for each value requested?
fizzi - inline subscription items
Hello,
In my website, Google pay is working properly.
But Apple pay button is not working
It's not being visible
Is it generally acceptable to use your own card to test transactions in live mode? I know I should be using a non-live key but I just can't (As in I don't want to).
Hi! Is there a way to retrieve company.taxid filled by a custom connected account - issuing cards product?
Hello, hoping someone here may be able to help with this issue I’m running into with connect accounts:
Currently we create checkout sessions as the connect account. When the user fills out the form, it creates a new stripe customer on the connect account.
We want the customers to live on the platform account, so that they can manage payment methods etc from there. Essentially we want to be able to use the saved credit cards on the platform stripe accounts to pay for the checkout sessions created on the connect accounts.
A potential Idea
- Create a custom checkout flow, and use payment intents instead of checkout sessions. That way we could clone the payment method over to the connect account and use it to pay for the payment intent. The only concern here is that we will be missing the tax calculation. (We could potentially get that through stripe tax if we join the beta).
I’m curious if anyone else has run into a similar situation, or has any alternative ideas?
Hi stripe team,
We are calling the transfer API and also sending the metadata info
but the data is not sorted in a order
it keeps moving the keys in any order.
is there a way to gaurantee that?
Just to clarify, test mode would not actually process my payment, right?
Is there a pdf_receipt_url similar to the pdf_invoice_urls on Invoices?
Hi team, i kindly need guidance to integrate the payment element into my angular project
If I accidentally sent an email support request via https://support.stripe.com/?contact=true too early, there isn't any way for me to add additional information before someone sees it, right? I just need to wait for a support team member reply back to me first then I can add additional details.
Hi, good afternoon to y'all.
Is it possible to connect an existing account to make transfers?
Why our ideal API setup does not redirect customers directly into their mobile app for authentication instead it takes them to a website auth and asks them to input their login details from scratch?
I have a question or perhaps a suggestion for the /sessions/create payment_method_types parameter. For instance, right now Stripe states the following: If multiple payment methods are passed, Checkout will dynamically reorder them to prioritize the most relevant payment methods based on the customer’s location and other characteristics. but let's say I have a customer who selects the payment method 'iDeal' on the front-end of the application. I would want to have the 'iDeal' option selected as the default payment method on page load. (even if stripe things a different method would be better). Of course if this method isn't available for this user then it's ok to select a different one by default. But my point is that right now I don't think there is any way to do this other than just passing two options ['ideal', 'card'] am I correct?
Stripe web hook returns 400 error...
Why?
Hi all. Let's say I am viewing an incomplete payment intent in test mode via the Stripe dashboard. Is there any way to change it to succeeded using the dashboard only?
Would it be considered bad practice to store a userId in metadata when creating a customer? I'd like to use this userId to later retrieve it in a webhook endpoint upon successful checkout to update a field in the user stored in a database
Hello, all! I've noticed in testing that creating a trial subscription with a coupon doesn't immediately register a redemption of the coupon. Is the redemption not applied until the trial ends and the charge for the subscription actually goes through? CC: @bleak wasp , @finite portal
I have a customer with a recurring subscription and a payment method associated with their account. Why would a monthly billed subscription not use that payment method for the next month's service?
hey team, I'm seeing payment element not loading in test mode. wasn't ever seeing this issue before and not seeing it on our prod environment. Any idea why this might be the case?
it loads maybe 1/8 times
Hey everybody! I am using Stripe Elements to embed a payment form in React (Nextjs). My form is showing up fine but the iframe has a set height of about 380px on mobile devices.
This is in Chrome and during development. When I go to laptop or above the form displays correctly. I did test in an iOS simulator and the form showed okay... maybe this is just a Chrome dev thing??
Also I wanted to ask about views that load stripe.
Right above the body tag, I get some iframes being added to the DOM. The first is has name of "__privateStripeMetricsController6460" and when I show the actual form other iframes with names like... "__privateStripeController6461" and more each time the Stripe form is rendered.
What are these iframes?
Hi I'm trying to setup Apple Pay for direct charges in a Custom Account but its not working.
I found the documentation above that may explain, but I couldnt understand the issue. Could someone please shed some light about the above?
Hello team, can someone please help me setting this up Back4App? I went through all the documentation......
func applePayContext(_ context: STPApplePayContext, didCreatePaymentMethod paymentMethod: StripeAPI.PaymentMethod, paymentInformation: PKPayment, completion: @escaping STPIntentClientSecretCompletionBlock) {
let clientSecret = ... // Retrieve the PaymentIntent client secret from your backend (see Server-side step above)
// Call the completion block with the client secret or an error
completion(clientSecret, error);
}
Hello, I am using a Stripe hosted checkout for my users and am redirecting them there using
Anyone familiar with adding billing details to a charge/payment intent? Can't find it in the Docs. (currently working in test mode)
Hello, is there a way to automatically set the newly collected card (future payments) as the default payment (when collecting)? doc: https://stripe.com/docs/payments/save-and-reuse?platform=web
hello,
we need help, when I create the old sub in new account, it will charging my customer immediatel. what 's wrong?
why not start the BillingCycleAnchor time?
pls
hello?
Hi, I am currently trying to test onboarding an Ireland connected account. For some reason there is no option to add a test document for the required documents, it is asking for a real document to be uploaded which then fails. Is this a known issue for IE connected accounts?
hi, could you tell me where I can look to see if that invoice event is the first invoice?
Hi dev, last time i was asked about the different between preview fro this tuttorial https://stripe.com/docs/payments/quickstart between my integration on my local. i attach the different. i got information that i need to install VPN app to able display the options. because i want to use PayNow payment method and PayNow is use based in singapore. so i set my VPN to use singapore IP. but when i open my stripe code. PayNow option still not display.
Hello 👋, please I have some asks about connect, for example , Can I use elements in connect ?
Hello,
So, we build a mobile application with stripe. And there are test credit cards available as well. When sending to review, we send applications with production mode stripe keys.
How should the payment process be managed to allow testing during review and production mode after review is passed?
Greetings, webhook: balance.available show me an object with this info {
"object": "balance",
"available": [
{
"amount": 97013982,
"currency": "sek",
"source_types": {
"card": 97013982
}
}
],
"connect_reserved": [
{
"amount": 0,
"currency": "sek"
}
],
"livemode": false,
"pending": [
{
"amount": 0,
"currency": "sek",
"source_types": {
"card": 0
}
}
]
}
"source_types": shows one option which is "card".
https://stripe.com/docs/api/balance_transactions shows an object with an source, the example shows an charge_id and I suppose it would show an payment_intent ID aswell?
Which webhook should I use to be able to track the transaction with source id? Can't find one that suits me.
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Malf-Webhook
is product id required in Checkout Session ? do we have to create a product manually in stripe dashboard?
Anyone know which of stripe's hardware terminals integrates with WooCommerce POS?
Instructions refer to Verifone P400
it's not available in my country though, so I'm guessing it's BBPOS WisePOS™ E
Hi there!
Im using wordpress woocommerce. May I ask how to add wechatpay to stripe? I can only see Stripe Alipay on Woocommerce Payment settings but not Wechatpay. Do I need another plugin called China Payments Plugin (i think this is an extention of stripe?)
I have applied for both wechat and alipay on stripe and both have been accepted.
Hi there! I am trying to add metadata to a subscription schedule phases' line item. Does anyone know if this is possible? According to this -- https://stripe.com/docs/api/subscription_schedules/create there is not metadata on a phase item.. But I was hoping someone knew a work around or something.
Because in a normal create/update stripe subscription you CAN set the metadata on an individual item (which I currently do) And I need to mirror that behavior in the subscription schedules now too
So I accidentally put my Stripe account into manual payment mode and Stripe Support is zero help. I think my only recourse is to figure out how to manually initiate a payout. Would love some help with this if anyone is feeling generous with their time
I am thinking since the radio button for putting my account back to automatic payments is now disabled that the only way to get my $ out is to setup a manual transfer but I am on a PC with no Linux access. So just trying to wrap my head around my options
Hola alguien habla espanol necesito soporte de mi cuenta
@golden cosmos sabes a que hora puedo hablar con los de stripe, dice que mi cuenta no esta para aceptar pagos
Hi! i'm only able to help in English. If you prefer to speak to someone in Spanish, you can reach out to Stripe Support at https://support.stripe.com/contact
https://stripe.com/docs/payments/payment-element
There is no button to make payment for Payment Element
Hey, it is of my understanding that an payment_intent do have a pi_*** and a ch_***.
When $stripe->balanceTransactions->all I do get an ch_*** as source, is there a way to access the pi_*** within that object?
Hello! I'm very new to this and am trying to set up stripe payments. I accidentally selected that it was for a business (it isn't) but now it's asking for my ABN and other business details, which I don't have for this. It won't take me back to the start, and I'm unable to access stripe support on the website. Can someone please help?
Hello, i tried to create a Subscription with Prices that are charged at the end of the billing cycle and not at the start. Is that possible? I tried to use the billing_cycle_anchor to achieve this, but without success
Hi guys,.. I am wonder if someone can tell me how I programmatically insert an ABN into a receipt/invoice in Stripe?
In Australia sole traders (thus not a company) have an ABN (tax number) and it is required by law that this is on an invoice/receipt. But Stripe doesn't collect this during the on-boarding flow, so I need to programatically add this somehow.
Does anyone know anything about doing this?
Hi, is it possible to use AfterPay in Stripe Checkout to accept payments for services (not physical goods)? I get this error when processing payment without a shipping address: The payment method afterpay_clearpay requires collecting shipping information. Either set shipping_address_collection or provide shipping information via payment_intent_data[shipping].
Hello, How does flutter SDK use paymentSheet to display billing Address field?
Hello everyone, I have a question about "Error Codes" and "Language"
So, I want to show error messages to my customer by error codes but Is there any way to show this messages by localization?
I support 11 different languages on my system. My Front-end team shows messagges through to response code but we cant localize it.
Hi!
I'm using the https://stripe.com/docs/js/checkout/redirect_to_checkout functionality to sell products/subscriptions without the requirement of my own backend server. I got a request to include a voucher-code inputfield. Is there any way to do that via the JS function redirect_to_checkout?
Thanks!
When we receive a failed payment intent event from the webhook, how can we view the id of that intent
JonathanC-checkout
Hi, please URGENT : all transactions is refused on our account : acct_17ELk4Bqbw3cFsC8
all our transactions have been refused for 3 hours acct_17ELk4Bqbw3cFsC8
Hi, please urgent. I have applied for stripe issuing 5 weeks ago and haven;t heard back at all, however I need it as soon as possible. Please Help!!
Hi all, we have issue on 3DS2 transactions, all payments are incomplete
Chrome keep ask if it should block the redirection on hook.stripe.com and if the user accept the redirection it keep loop redirecting on hoop.stripe.com.
Any ideas please ?
Me too, we have the same problem of redirection loop !
i loose 6/7 customers
We call support twice and no one understands my request!
Me too
Hello folks. I have a question. I want to build a checkout hosted page for a digital product with a subscription. Is it possible to use Stripe Tax on Stripe Checkout without having to ask the full address to the customer. Or using Stripe Tax on Checkout means that it will always ask for the full address of the customer?
Does anyone know if it's possible for a customer to top up their customer balance somehow?
And will new invoices for subscriptions for recurring payments use the customer balance to pay for themselves?
Hello everyone, what is the best way to collect fees using stripe checkout?
How can I calculate the fee? Should I loop over the line_items and accumulate their amount or is there a property that I can tell Stripe how much to charge based on percentage fee?
Hi! It's possible to hide the Google Pay and Apple Pay options in the PaymentElment (https://stripe.com/docs/stripe-js/react) ? I only want to allow to pay with a card, not with Google Pay or Apple Pay. Thank you.
Israel-upe-wallets
Hi, if the card of the payment method was invalid, when try to invoke the refund api, what will happen? Thanks.
Hi, a question about Stripe Connect/Issuing here. Is there a way to programmatically add funds to a connect account (but not make these funds available to issued cards), then, after some validation, pass these funds to their issuing card balance?
Hi, what's the best way to apply a credit that can only be applied to a specific subscription or credit card ( where the user has many subscriptions that are paid using different cards?)
sarupu-connect-issuing
Can you paste your question in our already open thread? https://discord.com/channels/841573134531821608/984393188141838418
Hey Team, Hope your well,
I want to issue a partial refund for an invoice using the API. I am using the following script and getting the error response mentioned. Can you please help? I am not sure where I can find the payment intent being mentioned here. Can I retrieve it using Invoice details?
Thanks in advance for your help
Request:
url = "https://api.stripe.com/v1/refunds"
data={'amount':int(input_data['Lead Price'])*100,"payment_intent":input_data["Invoice ID"],"reason":"requested_by_customer"}
resp = requests.post(url, headers=headers,data=data)
Response:
{
"error": {
"code": "resource_missing",
"doc_url": "https://stripe.com/docs/error-codes/resource-missing",
"message": "No such payment_intent: '<<Invoice ID>>'",
"param": "id",
"type": "invalid_request_error"
}
}
He, there is payment_method_id for test create payment intent? (working with server only)
Bom dia Pessoal, Sou novo no Stripe e na verdade passei a semana destrinchando a documentação antes de qualquer implementação e me surgiu umas duvidas que acredito serem rotineiras por aqui:
Na criação de um SaaS, onde meus assinantes teriam de abrir uma conta stripe-white label tipo conta custom ou mesmo c0-label tipo conta express, li que posso adicionar taxas a cada tipo de transação. Da forma como li e entendi, digamos que a taxa do stripe para cartoes de credito seja de 3,50% - Eu poderei acrescentar 1% à esta taxa na conta de meus assinates? Ou seja: Quando eles me pagam, o stripe desconta de mim 3,50% pela transação da assinatura. Mas quando alguem paga ao meu assinante por catão, o stripe cobra dele 4,50% e me repassa 1% de cada transação? Se sim, onde configuro essas cobranças extras? No stripe ou na criação de cada conta?
ok sorry for this
Good morning Guys, I'm new to Stripe and I actually spent the week breaking down the documentation before any implementation and I had some doubts that I believe are routine around here:
When creating a SaaS, where my subscribers would have to open a stripe-white label account type custom account or even c0-label type express account, I read that I can add fees to each type of transaction. As I have read and understood, let's say the stripe fee for credit cards is 3.50% - Can I add 1% to this fee on my subscribers account? In other words: When they pay me, the stripe deducts 3.50% from me for the subscription transaction. But when someone pays my subscriber by card, does the stripe charge him 4.50% and give me 1% of each transaction? If so, where do I set up these extra charges? In the stripe or in the creation of each account?
Let's chat in our thread: https://discord.com/channels/841573134531821608/984417467340304454
Hi there everyone, I have a question regarding stripe, if I use stripe API would I be able to accept payments from different currencies?
Hi Guys,
We're offering our service through Stripe Connect. Currently when a charge is disputed, Stripe will apply a fee. This is expected behaviour. However we want to be able to cover these dispute fee's for our clients. Is there a way for us to receive the dispute fee on our platform account, instead of the Stripe Connect Account receiving the fee charge?
Thanks,
Leroy
https://stripe.com/docs/api/issuing/verifications
how do I validate otp code .. after sending verification request
can anybody help?
preamdebs-issuing
Hello folks,
How the customer's make their withdrawal to their respective individual bank account using stripe?
We are trying to use Stripe connect onboarding for custom accounts (https://stripe.com/docs/connect/connect-onboarding#info-to-collect). We were able to successfully create the custom account and create the onboarding link using the Account Links API. During the onboarding process, Stripe does not require any bank account information from the user. Is there any way to add this as a requirement during onboarding?
Can discount be applied to an invoice through coupon code, if so is there a documentation that point to how this can be implemented?
Hi guys,
What are the best practices for incorporating deposit collection? I work on a platform where we offer a car rental service. The idea is that the deposit is held at the time of payment for the rental. It is automatically lifted 5 days after the end of the reservation if no damage is reported or if the rental is cancelled. In the event that a claim is reported, the deposit is obviously deducted. How can we best manage this?
hii there, I am trying to create orders on connected Accounts. What I search: orders created on the connected account. Also the products are in the connected account. Which public and secret key do I need and where do I apply the payment fees for the platform? Also I want to get fee's from the order after it's paid. The stripe fee's should be collected from the connected account. The order creation and proceed is fine and works perfectly.
Tried: https://paste.gg/p/anonymous/b70d7f6673084fa9befca7b9dde63c80
Hi Team, Is it possible to create paymentMethod (from JS) using the details entered in paymentElements by user in UI.. as similar to the below one (this is when user enter the details in the card element type)
stripe,
.createPaymentMethod({
type: 'card',
card: cardElement,
billing_details: {
name: 'Jenny Rosen',
},
})
.then(function(result) {
// Handle result.error or result.paymentMethod
});
Hi, I'm trying to place a LIVE transaction against our new ClearPay integration but I am getting a 400 error;
https://dashboard.stripe.com/logs/req_KaWP1Q15GBwAjt
The problem is, that we activated ClearPay this morning for that account.
Can you help me unravel what the hell is occurring here please?
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Hi guys,
I am working on an advanced pricing model where I need to create a flat rate price and then add on top of it a per-seat fee.
I set this up through the api and then created the payment link in the dashboard but I have a limit I am not able to pass. I want to set the per-seat price to 0 by default but I have this error message: "Quantity must be between 1 and 999.". I understand, but if I set it to 1 the total due will be the flat rate + 1 seat and that's incorrect because a client can decide to buy 0 additional seats and only pay the flat rate.
Any other way to do this?
M3ntalist - pricing model
Hi,
Im currently integrating a manual payment option for subscriptions, so the user gets a invoice via mail rather than charging his credit card.
- Invoices seem to be delayed by 1h, can I sent the invoice immediately?
- If the customer creates a subscription and hasnt paid the invoice yet the subscription still shows as active, can I mark it as unpaid until he paid the invoice?
Hi, I am working on integrating with the stripe Payment Element specifically in a react application. Does anyone know of a way to customize or just hide the credit card icons that get displayed in the credit card input of the Payment Element?
Hello Guys, I'm using a custom PHP integration with Stripe API. Actually, when one of my customer want to upgrade/downgrade a plan, I want to show a preview of the pricing will be charged. I'm using upcoming, something like this:
$upcoming = \Stripe\Invoice::upcoming(
[
'customer' => 'cus_xxxx'
],
['invoice_items' =>
[
'price' => price_xxxx,
'quantity' => 1
],
]
);
Problem is that from the response, Inside the "plan" parameter I still get the current plan and not the plan I will have after the payment.
What I'm expect is to show to user what will pay during/after the switch of the plan.
So I got a wrong total.
What I'm wrong?
Thank you
Hey guys! I'm trying to use Stripe on my React Native Expo app, but when I try to submit payment with specific card test number, I get this error on my emulator android screen:
Tried to fix it, but unsuccessfully.
Anyone who can help me integrate iDEAL in Shopify with Stripe?
Hey all, how can I create a PaymentMethod as I'm ask to do in https://stripe.com/docs/testing#sepa-direct-debit step 1 working on server only?
Hello, I need some help with https://stripe.com/docs/tax/zero-tax#excluded-territories. We are testing for Canary Islands, the Vatican and such places, and we see that Stripe Tax returns correctly a 0% vat (well, the value is null not 0 but nevermind). The problems is that we dont find anywhere in the documentation, what to do with such a value.
Can we just put in our monthly finances reports, those purchases with a VAT 0%. Or this excluded territories from Stripe Tax mean that we have to find other ways to know for example which VAT do we have to shown to the Canary Islands customers?
Another way to formulate the question. Is it correct to show VAT 0% "excluded vat" in our tickets to the customer? Is Stripe Tax managing correctly this "excluded territories?"
Quick question on RBI e-mandates: does Subscriptions has full support for RBI e-mandates, or additional steps would be needed to implement it?
Hello there!
Have a couple of questions regarding stripe-mock lib (https://github.com/stripe/stripe-mock)
- Are you still supporting it?
- Is there any plans / estimates on providing "statefulness"?
- Is there any way to mock the responses from it? E.g. mock specific object to be returned from the call
Hey guys I don't know if this is the right place for this but can you get personal accounts with Stripe or is it businesses only? I don't have an account yet, if so are you allowed to get one if your a freelancer?
hi there! We're having an issue with some payments via direct link getting stuck in "pending" when the bank declines the payment with transaction_not_allowed. How can we work past this? Shouldn't that payment transition to failed and not stay in pending? thanks!
Hi I have an issue with stripe 3d secure on android (but on react-native). When I try to save a card for later, it open the 3d secure check but after a short time it close and show me an error. I have no hand on what happen when 3d secure open so I don't know how to debug this.
Hello there, I'd like to ask a question about webhook integration. If let's say my server is down for mantainance, and during this time there is a webhook call, what will happen? Will Stripe automatically retry the webhook if it fails? And if so, how long is the interval? And how many retries it will attempt?
Is there a way to track stripe feature requests?
Yes... You can use stripe dashboard developer logs... Also you can create log file based on webhook requests
DMFist-feature-request
Hello! I have a question regarding collected fees and transfer. I'm calculating the application fee and passing it in the api. The dashboard shows the value of the collected fees, but lets say the charge is 100$ and the collected fee is 1$, I'm still seeing the transfer as the full 100$. Should this amount be 99$ or is this correct?
Hello, I am trying to get stripe product I made using firebase stripe extension. I am doing this in next js so to get the product I do it inside getServerSideProps
const products = await getProducts(payments, {
includePrices: true,
activeOnly: true,
})
.then((res) => res)
.catch((error) => console.log(error.message));
return {
props: {
products,
},
};
this is how I get the payments
const payments = getStripePayments(app, {
productsCollection: "products",
customersCollection: "customers",
});
I get back a empty array when I print products eventhough it successfully shows up in firebase firestore as products.
hi - how can you store a users card details for future use without tieing it to a specific amount/paymentIntent?
Hi, can a user update their payment method including the card number?
Is it possible to update the tax rate of an invoice line item when type = subscription (and not = InvoiceItem)?
Hi, do you have any way to automatically stringify object so it is compliant with Search API query ?
Example: stringify("myField", [1, 2]) => "myField:1 OR myField:2"
Or should I create the function manually ?
JR24-update-tax-rate
Hi guys not sure if I am in the right place, but I need to whitelist all URL's and IP's of Stripe in my walled garden for the payment processor to work, how can I obtain the chase list?
Hello! I hope everyone is doing well.
I have a question related to Sigma. Which table can show me the payouts for the connected accounts? 🤔 I can see the endpoint for it is still called payouts, but can't find table named like that.
Thanks a lot!
Hello, we have en French account, creating Custom Connect accounts, receiving euros. We know what's required in those cases for the company, attached to the Account. We may have a new account, a Japan company, selling most of its products in the US, and with USD. Is there an API to check what's required in this case, to correctly onboard this customer ?
Hi all, is there any way to get the URL for the receipt PDF directly from a charge or invoice object, instead of just the URL to the hosted receipt page on pay.stripe.com?
Kind of an odd question, but could updating a Subscription before it's paid ever result in prorations? Will outline my hypothetical situation once the thread has been made
Hello !
I have a question,
Is there a way to create an invoice or receipt for a payment made outside of Stripe? For example a cash payment. All with Stripe Connect.
I need to send an invoice to my users' customers when they pay in cash.
Thank you!
wondering if someone can help me with a fail: req_unla8239DkfpV2
seems like a regular card and no reason it should fail
Hi! I have had the same bank account with stripe for the past few years, and now it’s saying it’s holding my payment and I need to update my bank information
It’s a paycheck from Medium.
hello team quick quetion : is there a good way to mass-delete data from a test Stripe account? Maybe not everything, but everything subject to some kind of filter?
Hi all. After i use transfer API to transfer money to stripe account but the money still in pending ( cannot payout ) . How can i bring the transferred money directly to available to payout ? Thanks all
Hi everyone - if my company is based in the US and our bank will be accepting USD but we have customers we do business with internationally. From my understanding, I would create a PaymentIntent with their currency + accepted payment method types. For instance, our EU customers, I would specify a currency of EUR and a payment method like SEPA Debit.
My question is - do I need to then handle currency conversions for the cost of my products? Or is there a way in Stripe that I can create a PaymentIntent with a USD value that Stripe will convert for me to display to my customers in their native currency based on the payment method types selected?
Hey Stripes and Stripe users 🙋♂️ - I'm testing the server-side integration for Checkout (have been using redirectToCheckout until now but getting a cors error (locally). I'm also using custom domains - any advice on this? I'm not sure how to proceed here and couldn't find this for troubleshooting in the docs
Hi, I'm setting up a payment method on a website using booknetic and it seems that the stripe payment option is not working. I already input the publishable and secret key but there's still no option on my website to put stripe account payments. What steps should be done for this.
Hello, I'm trying to find out more about invoices. Specifically I want to let customers be able to download the invoice PDF for a payment later. Can I integrate this functionality with the Orders API (beta)?
We need to have shipping on our quotes which we programmatically generate. Do we just create a new product for it and add it as a line item to the quote? If so there doesn't seem to be a good fit for tax category, is it a General - Service perhaps? I see there's a shipping rate object which can be created, but it doesn't seem to be possible to associate it with the quote object?
Are there any payment, charge or payout APIs that provide the Stripe processing fees (ACH/CC processing charge and ACH Connections charge) for corresponding payment & charge processing fees?
I need to set inventory levels for certain payment links. Like a number of times i can recieve a payment through that link. How do I do this?
Hello, I am currently using the AccountLink to sign up our customers as outlined in the Issuing with Connect guide. When I go to the link in test mode, it is only allowing me to provide a US EIN and US addresses. How do I allow customers to input tax IDs and business/personal addresses from other countries?
Hello All, I'm in need of some guidance for a client request.
I have a SAAS product that we're offering for FREE but still need to send the basic customer info to Stripe
Hi
I'm having problem accepting payments on my store
When the customer fills in his card information, it appears to him ( There was an issue processing your payment. Try again or use a different payment method)
Please solve this problem
Hii, I trying to add a field, where the customer can tip a specific amount. How I can add the amount to my order?
Hi! I'm trying to find information on the pending_webhooks field that is sometimes sent in the webhook payload by Stripe. The key seems self explanatory, but it's not in every request, so wondering in what circumstances its passed
Hi, I'm trying to access the product ids a customer ordered from the checkout_session.completed event (by expanding line_items. The product referenced in a line_item, or example "prod_LqRFo2OEvQLA6F" has a different id than the product I created in my Stripe Dashboard. It's like it's a one-time, immediately archived product or something referenced in the line_item. Curious on the best way to reference a product I see in my dashboard, from the checkout_session.completed object? Thanks to anyone who could help me understand.
Hi. I run a service allowing merchants to take telephone payments on Stripe without customers reading out their card details on the call. We want to extend the service so the Stripe Terminal device is the client interface so POS payments for customer not present transactions are also secure with no card data exposed to the Terminal user.
Does anyone know if you can build apps on the Stripe Terminals? We would want all payments to go to our servers then from us onto Stripe as a Connect platform product.
Good afternoon. Does Stripe offer any type of import feature from a service such as BluePay?
i have $18.59 in test account... i am trying to payout 10$ to connected account.... but it is showing error....
Fatal error: Uncaught (Status 400) You have insufficient funds in your Stripe account for this transfer. Your card balance is too low. You can use the /v1/balance endpoint to view your Stripe balance (for more details, see stripe.com/docs/api#balance).
Hi Team, We are in process of automating the payments reconciliation from Stripe to PeopleSoft. Can you walk through few examples of subscription products from our Developer mode and show us what API’s we need to use to read the Subscription payment data when amount comes into our bank account?
Hi, hopefully a quick one. Is there a different endpoint for updating a card and if a card has reached expiry date?
Ok, I see expiry is optional so i'll check I am sending it. ta
Heya quick question for the stripe folks. When we view an event there is a section that says "Source" here it can either say "API / Dashboard / Automatic". What does it mean when the event it automatic?
I am currently using Stripe Checkout and it is creating a new customer for every order that is made. Is it possible to setup stripe checkout to put orders under an existing email address if the customer email already exists. I do see that you can set the customer id, but we do not have this prior to going to stripe checkout. Thanks!
Hello! Any idea how I could get the user's credit card expiration, check if the expiration date is in the next 30 days, and notify them on my WordPress website? Thanks
Hello I want to use the aws lambda functions to launch payouts. Do you have any practical example and recommendations on github please ? Thanks
Is there a way to retrieve a customer and extend to get all their saved payment methods?
Hello Other questions please there is a test environment to make calls to the api. in the doc we only have: https://api.stripe.com/v1/payouts
Let's keep this in the same thread
Can one of the mods re-open my #ironbeard-subscription thread?
Hello! we are trying to perform an auth on the brazil test card and keep getting this error. Any information on how this occurs?
Hello.
I need some help with my account.
I setup my page with stripe but a popup message say "We require that you list a completed and operational website or other online presence for your business so that we can verify what you’re selling. To avoid having payouts to your bank account paused, please update your website by Jun 16, 2022." .
My page is active.
:question: @queen delta Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hi, I recive this message when doing a transaction, we have an usa stripe account vinculated and for fees is a mex stripe account
We are a utility billing company that is writing an integration with Stripe. We are programmatically creating customers, invoice items, and electronic invoices via the Stripe API without issue for customers to pay. I can't figure out how to tell if a Stripe invoice failed to be sent to a customer for whatever reason (e.g. bounced email). How can we verify that an electronic invoice was delivered (or not delivered)?
I can't find anything in the API, dashboard, or Sigma product that would indicate this? This seems like something that should be a fairly basic function of electronic invoices. Am I just missing where this is in the documentation or is this not supported at this time?
I'm having issues with automatic payouts for connect accounts in testmode.
I mentioned this issue a month or so ago but chatting with support didn't really resolve anything and they weren't very helpful.
Basically i create custom connect accounts via the API and i specify that payouts are automatic with a 2 day delay (the lowest possible)
So i expect at some point that my payouts are created automatically by stripe 2 days after the funds have settled. Problem is this never happens.
Previously i was using test mode in my main stripe account and thought data was being weird. So i made a separate stripe account JUST for testing and it has no legacy data from my original stripe account. Any help/guidance as to why automatic payouts aren't being issued would be appreciated.
aborremans-invoice-delivery-status
Hi how can I collect payment for unpaid subscription, using stripe payment element ui
Hi @rose otter, our website got hit hard by attacks originating from a URL we can provide you with and there are thousands of fraudulent charges on our account. We want to prevent this moving forward, is there a way to connect with the Stripe team and get advice? We have rolled the API keys but want to make sure it doesn't happen again and take steps to prevent this from ever happening again.
We also went ahead and added the Radar services to our account.
Hi Team, For reconciliation purposes I’m looking for specific attributes on the charge object to see if a charge has been cleared by bank and when the charge was made etc. Is there any document explaining what each attribute/element in the API response for Charge object represent?
hey - does anyone know -- I was using Stripe in dev trying to create my new site and I got an error on my stripe page that says I don't meet the terms of service to use stripe - anyone know what I have to do to clear that error?
I'm Ali, co-founder of www.typesheet.net which helps people to create smart, highly attractive, and fully customizable forms & surveys.
And recently we want to add a payment feature that allows our customers to receive payments from their users using TypeSheet surveys.
We want to take a small percentage of each transaction between the two users.
Unfortunately, Stripe does not support my country, which is Algeria, but I want to know if it is possible to create such a feature, even if we had to give up our percentage. 🙂
Thanks
Hello! I know in the docs it says to try and reuse payment intent. Should we try and reuse setupintents as well? @bleak wasp @frosty sierra @finite portal
Hey!
I'm using the checkout session flow and passing in metadata, but when I go to my stripe dashboard and look at the payment, the metadata doesn't add.
However, the metadata is visible in my webhook. Any reason?
I have multiple accounts setup in Stripe. Using the stripe API, I need to make invoices and payments on each account separately and link each invoice/payment to the same customer. Is it possible to share the customer data between multiple Stripe accounts?
Hi Team, I’m trying to find something which will give me when the bank clears the payment for ACH.Is there any document explaining what each attribute/element in the API response for Charge object represent?
I'm in development/test mode. I'm all of a sudden getting this error API key does not start with "SG.". Can't figure out where that's happening. Any suggestions?
Can I pass different tax rates as a line item to a hosted Stripe checkout? If my items will be purchased at locations in different states I’d like to automatically pass tax info without user input
Good afternoon!
Let's say our multi-vendor e-commerce platform is currently using Stripe as a payment processor and payment gateway. We are currently using separate charge and transfer to our express connect accounts. But we want to add one more payment method that Stripe does not support which is PayPal. If our business really want to integrate PayPal to our platform, we have to use 2 separate payment gateway? which will lead our sellers to onboard on to PayPal business account?
Okay... Sorry amateur question. I am setting up my webhooks for payment and subscription events. My endpoint has to return a 200 to Stripe.
But what if while I'm adding a new user to my database that fails and I need to throw and error... how do I handle that in my webhook?
I guess the question is... how do you handle errors in webhooks?
When creating a subscription with a trial period what is the recommend way of putting a card on file once the trial period is over? Since the subscription is not returning a payment intent since the invoice is set to $0.
Hi Team, I got this problem with WisePOS E Terminal using Physical Stripe Test Card. Is there a config on the Terminal to using Physical Stripe Test Card?
Hi! I'm trying to issue a 100% discount code on my store to our business partner, but stripe won't process orders under $0.50. is there a workaround that we could use to process this order without rebuilding the order flow which would skip stripe processing for $0 value orders?
Hi! I recently got a new cell phone number and can’t get into my stripe account to change it or turn off the SSO.
Hey guys, I'm trying to use oauth to connect 2 accounts... it's working... I can access other accounts using my account once they are connected... the problem is... I need to be able to manage their webhooks so when some kind of events happen they trigger my server/url
does anyone know how to make it work?
Hello, I'd like to report a pedophile using your guy's payment processor so he can make money. His name is EDP445 on the site edp445.com . If you do not know EDP445 tried to meet up with a minor under the age of 13. I don't know if you can take any action against this and remove the payment processors from the site or if there is a palce to report this to remove the payment processors. Help would be greatly appreciated.
-Kind Regards
djgreg
Heya folks. Is there any way to retrieve "Radar Insights" data using the API?
Allo - is there a way to send a receipt for a charge or a subscription via an api but not as part of the original charge or sub request? LIke if I want to be able to send receipts at any time a user requests one even if i've already sent one?
Is it fine to expose the payment method (Id) to the client?
Is it possible to get a card fingerprint before attempting a charge? The idea is to get the fingerprint, do in-app logic, and if it passes, perform the actual charge.
Could someone please help me delete a promotion code?
Context:
- Created a coupon with a promotion code that had a
max_redemptionsof9999...(MAX_INT) size - Deleted the coupon
- Promo code still remains and now is causing an overflow error in one of our downstream services.
Could you please tell me how I could update that number to be less, or perhaps delete the promotion code altogether?
I know the id of that promo code, if that helps.
Hello, I'm having a CORS issue when connecting the reader
I'm having an issue for jackRabbitService Cors issue
Hi! I'm having issues with MOTO card payments, specifically with sending card numbers directly to my API.
How to change phone number on stripe
Hi, Im working with setup intents (specifically credit cards atm) and I was wondering if the Checks property on a payment method are populated automatically? E.g. if a CVC is entered when setting up the card, the CVC check will be populated without me having to set this up in radar or something?
Hi @low scarab your thread is still open, shall we discuss there?
Hello! Any help with this? This certificate is invalid. Make sure you created certificate with the CSR provided by stripe.
i need help with payment..
i had a old debit card added to my swimply account..i just need help with repayment
Hi there - does anyone know if it's possible to add an outline style to the :focus state of a Stripe Element? the docs seem to imply that this is not possible https://stripe.com/docs/js/appendix/style
I'm wondering if its possible to set the quantity to a decimal amount on either the Stripe Link or Stripe Invoice?
Hey! Trying to transfer money from my main account to a connect account and the amounts are pending.
This is on a test account.
How long do I have to wait before these funds are NOT pending?
I'm using the https://api.stripe.com/v1/transfers endpoint
Hello, there. I have a question about the Stripe publishable key.
Is it ok if it's public in my code base or is is recommended to hide it?
How can you add a company logo to apple pay transaction receipts?
Example: AutoZone has a logo here, Bask.health has no logo
Apple told me to reach out to Stripe
Dear Stripe Dev Team, I have a qn regarding Stripe + Flutter + Firebase + Taxes. I'm building an app with Flutter, for mobile, using the 'flutter_stripe' pubdev package on the client, and the 'Run payments with Stripe' Firebase extension for the server side. It's working great, I can take one-time payments and send email receipts - very happy! My question is just in regards to Tax. Is there any way to enable 'Stripe Tax' in this setup? Or use manual Tax Rates instead? I run one-time payments without products/prices setup in Stripe because every product has a unique price. Thanks!
Hi, when doing
const card = await stripe.paymentMethods.create({
type: 'card',
card: cardInfo,
})
const setupIntent = await stripe.setupIntents.create({
payment_method_types: ['card'],
customer: customerId,
})
const confirmIntent = await stripe.setupIntents.confirm(setupIntent.id, {
return_url: RETURN_URL_PM,
payment_method: card.id,
});
How can I configure to have confirmIntent.next_action.redirect_to_url instead of confirmIntent.next_action.use_stripe_sdk ?
Hey, I'm having trouble accessing what product someone paid for from the webhook data
Hi, has anyone seen the Sources API returning insufficient_funds when trying to attach a Card to a Customer? Seems like a card should be able to be attached - for future use - regardless of the current funding level of the account.
@misty hornet here you can find all you need
Hi There. When did available soon balance will become available to payout?
Hi, how do you set up PDF attachment with a receipt? so say a customer buys a product and they get an email with a receipt and a PDF attached to en email with all the tax info.
Hello guys! I have been sending an email to stripe and not getting any reply despite saying you'll get a reply in 24hours... Anyone got the same problem?
Could you add the pix payment method for Brazil? It greatly increases conversion rates as they do not need to add personal information.
And the payment is approved instantly
@misty hornet I got everything figured out. Thank you so much for your help!
Hi Stripe Dev Team, we recently planned to use PaymentElement + Subscription to rebuild our payment flow. As per documentation https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#collect-payment Our use case (PaymentElement + Subscription) now only supports 4 payment methods: Credit Card, Link, SEPA and BECS, no ApplePay, no GooglePay, right?
Hello. 🙂
I would like to ask for your help.
I subscribed to a starter pack on QR Code Generator (https://createqrcode.com/) yesterday, and I paid the first monthly fee (7,14 euro), which was also deducted from my card.
The problem is that my account says my subscription has expired and I have to subscribe again, which I've already done.
I've already written to QR Code Generator too, but they don't respond, and I need this qr-code as soon as possible.
I would like to ask for your help in this.
Hello.
I would like to ask for your help.
I using a sfra cartridge link and I have a problem in the promise of :
stripe.createPaymentMethod('card', stripeCardEl, {
billing_details: {
name: owner.name,
address: owner.address,
email: owner.email,
phone: owner.phone
}
}).then(function (result) {
if (result.error) {
alert(result.error.message);
} else {
copyNewCardDetails(result.paymentMethod);
document.getElementById('dwfrm_billing').submit();
}
});
but the service don't give me any response.
What could be the problem?
I'm in test mode
hi there! I'd like to continue discussing this thread if that's possible? we didn't reach a solution yesterday and the thread is archived now #dev-help message
Hello. When I use Ruby SDK to send API request, how can I set API key for a specific request, instead of setting key for global Stripe object like this
require 'stripe'
Stripe.api_key = 'sk_test_xxx'
Hello. In the session create api, I can pass the line_items child parameters amount, name, currency, description, and it works fine, but should I not use them?
I'm asking because the api docs don't list those parameters.
Stripe::Checkout::Session.create({
success_url: 'https://example.com/success',
cancel_url: 'https://example.com/cancel',
line_items: [{
amount: 1000,
quantity: 1,
name: "product name",
currency: 'jpy',
description: "description"
}],
mode: 'payment'
})
Hello,
I have create subscription with my Laravel application. Now I want to add add-ons with the subscription which will be one time fee.
Ex. Plan 1 ($100) + add-ons ($20 Fast Track)
I need to implement in one transaction, right now I used checkout session for subscription.
Kindly guide me with this
Hey, I want to create a coupon with $3.5 off but in the API, we have Amount_off as long type because of that I am not able to create a coupon with an amount having decimal value.
Hello Everyone,
This bank transfer method is for a worldwide bank or for any specific region?
can someone confirm me if we successfuly migrated our checkout method to the new one with the 3d authentication?
In the subscription mode, how to update the invoice Custom Fields?
Is it via the webhook?
Hi everyone
I learned Stripe documentation and I didn't see there how I can hide the Country field from the Stripe payment form (iframe)
Is it possible?
Faradey-Payment Element
@waxen quail can you unarchive my thread as I said I want to keep track on discord as email is not working
Hello. In .NET library, CustomerUpdateOptions there is a Validate property. I can't find a description for that property in the documentation. What is it used for?
can we unarchive this conversation? I don't think we finished it and I feel like I was ditched without a chance to respond #dev-help message
Hi guys I am attempting to test 3D Secure Payment Authentication, however the "3D SecureTest Payment Page" keeps displaying this message to me "Source was canceled, This pending source timed out after 1 hour and was canceled.". Would you be able to help as to why I am getting this message?
Hi Dev, i want to deploy my ReactJS project to AWS EC2 with platform Linux Bitnami. when i google, most of article need to set :3000 on behind the domain link like <domain_name>.com:3000. is there any possibility to me to set the AWS EC2 without :3000?
Hello! When I add to an user their postalCode:
Address address = Address.builder()
.setCountry(country)
.setPostalCode(postalCode)
.build();
CustomerCreateParams params =
CustomerCreateParams.builder()
.setEmail(user.getEmail())
.setAddress(address)
.setMetadata(Map.of("userId", Integer.toString(user.getId())))
.addExpand("tax")
.build();
Does Stripe tell me in the return or something, if the zipcode was valid for a country? I use this inormation for Tax automatic detection with Stripe Tax. And for example, if i put country = spain and postalcode = 123 (not valid). Stripe tax accepts it because it fallback to checking only the country. But i prefer to throw an error if the zipcode is not valid and ask the user to correct it. Our tax reportes requires that all zipcodes are valid.
Hello guys
"The payment method type provided: sepa_debit is invalid. Please ensure the provided type is activated in your dashboard (https://dashboard.stripe.com/account/payments/settings) and your account is enabled for any preview features that you are trying to use. See https://stripe.com/docs/payments/payment-methods/integration-options for supported payment method, currency, and country combinations."
I'm getting this error while using sepa_debit methods. does it work in a test account?
#dev-help Hi, I got the error "message": "An error prevented the PIN from being updated.", when trying to update the PIN with the encrypted number as in the documentation mentioned https://stripe.com/docs/issuing/cards/pin-management#update-card-with-changed-pin. Will you please take a look and let me know why it is not updating Issuing PIN?
Is there a way to add more than 4 custom_fields in invoice?
Morning,
have a question regarding stripe connected accounts balance ( express ).
So i need to now what is the best ways to move money from a connected account balance to the platform
Hi, I'm having a strange error with stripe invoices (using the node client). I am adding a 20% VAT tax rate to an invoice, but for some reason, on a couple of my invoices, the stripe calculation is rounding DOWN to the nearest penny, rather than just rounding to the nearest (up or down) i.e £29.668 is rounding to £29.66 rather than £29.67. Is there a known reason for this? Thanks!
Hello Everyone, i actually want to send money from my stripe account to any bank account (after connecting through stripe.paymentMethods.create) and now creating paymentIntent with attaching paymentmethod.id. Is this right way to payout to any bank account. Initially i was creating connected account but my boss said you don't need to create connected account
Can anyone guide me how to payout from my stripe account to any bank account (external account) without creating connected account? in node stripe api
Hello! Is there any way to get support here? @meager hawk @cedar thicket @hollow prairie ?
Hi, how do I change a payment method for a customer via the API?
I want to transfer 1,00,000 in INR to my ConnectAccount1 via my parent account with default currency in USD.
Stripe connect allows me to do this transaction from "Transfer Funds" section of Connection account details page, where it fetches the currency from the endpoint https://dashboard.stripe.com/ajax/exchange_rates?currencies[]=usd (which is not available via API)
How can I initiate that 1,00,000 in INR transactions directly via API?
I could have used a currency conversion API, but the currency conversion that stripe follows is having a difference with the actual currency conversion. (as compared with Google search results)
is there a test payment method for incorrect_zip or to reproduce in test mode the "block if postal code does not match" rule? i can't find one in the docs
Is there a way to show a 'handling fee' in a transaction?
Hello ! Do someone know how can I have the list of all invoices of one customer ?
currently building my project on an ubuntu aws server and am wondering, if it´s fine to redirect stripe on the localhast address?
if MOTO via the API is enabled, is it possible to specify which transactions are MOTO related ?
@meager hawk Can you review my code, it's saying you aren't adding currency for token?
//create token first
const token = await stripe.tokens.create({
card: {
number: '4242424242424242',
exp_month: 6,
exp_year: 2023,
cvc: '314',
},
});
console.log("token ",token)
//Creating connected account against user email
const account = await stripe.accounts.create({
type: 'custom',
country: 'IN',
email: req.body.providerEmail,
capabilities: {
card_payments: {requested: true},
transfers: {requested: true},
},
business_type:'individual',
default_currency:"INR"
});
console.log("account ",account)
//create external bank account
console.log("Creating bank account")
const bankAccount = await stripe.accounts.createExternalAccount(
account.id,
{
external_account: token.id,
}
);
console.log("bankAccount ",bankAccount)
//Making connected account agree to terms and conditions
const account2 = await stripe.accounts.update(
account.id,
{tos_acceptance: {date: 1609798905, ip: '8.8.8.8'},business_type:'individual'},
);
console.log("account2 ",account2)
//initiating transfer
const transfer = await stripe.transfers.create({
amount: 10,
currency: 'USD',
destination: account.id,
transfer_group: 'ORDER_95',
});
console.log("transfer: ",transfer)
@meager hawk just letting you know that doing the process using only nodejs api and a webview when getting return_url work. The 3ds shows and complete.
Hi, I'm having trouble creating a reliable Klarna experience. My understanding is that sometimes after a user is redirected back from Klarna their payment status is in "processing" (is this correct or is it another status?).
I know the guidance is to rely on webhooks #961678392342745128 message but I'd like to get a sense of
- how long are payments in processing state when payments are through Klarna (anecdotal estimations are helpful too)
- how likely is it that the payment moves from processing to failed? Does it happen often with Klarna? (again, anecdotal estimations are super helpful too)
Using PaymentElement, Payment Intent, React Stripe frontend
Hi i have a litte problem i have activate apple pay to stripe but in some devices doent appear
am i doing somethig wrong ?
at iphones
What I'm trying to do is account for a transaction fee. We are a neobank that is charging a fee to cover the cost of using a debit card. So, I'd like to be able to split the amount between the amount to load on the balance, vs the fee to do so.
hi, I'm wondering how to turn off a certain payment method from the Dashboard? I've accidentally enabled one that I don't want, but I don't see the option to turn it off?
I believe you don't have to disable it, you've enabled it so you can "accept" it, but I believe there is integration for it you need to implement if you want to use it. (I may be wrong).
can someone help me with the webhooks, i'm allways getting webhook error:
Webhook error while validating signature
Hi, Im trying to trigger a payout.created event using the Stripe CLI. On the video it said that it builds everything it needs to trigger the event on the fly but when I try I get an error to say the balance is '0'. Do I need to manually make orders & pay before I can trigger from the CLI?
With regards to** Stripe Apps ** does any one know how to install the same app on multiple accounts in test mode ( ie. without publishing the app to Stripes market place ).
On stripe portal when we open one customer ... under "Payment methods" we can se our default, verified payment method (with correct account) ... but (on same screen) if we open one draft invoice we cannot see that payment method available under "Automatically charge a payment method on file" ... (we want to enable that method on portal via code) ... What we should do to get that method available ?
Hey everybody. I am just setting up the productive system, and I can not find any option to set the "lookupKey" of a price other than the API. Is there no way to set it within the ui like in the tutorial? (I also searched the discord but there were only other problems with the lookupKey) 😄
I need to make some payments with my new Stripe account, but my payment link is in "Suspended" status and the "Credit Card" option is "Pending". I would like to know, how long does it take Stripe to approve the account review?
Didn't see this in the docs: is there a max_length for Invoice LineItem's description? Thanks 🙂
Hello Stripe Devs 👋
I was wondering if I could get some clarification on Invoices marked as paid out of band and payment intents.
In one example, I created a test subscription with a tax rate attached to it (not Stripe Tax), collection method set to send_invoice and marked the latest invoice on this subscription as paid out of band. Request ID - req_SQCZsbu5Is2FWN
In another example, I created a test subscription with automatic_tax enabled, collection method set to send_invoice and marked the latest invoice on this subscription as paid out of band; Stripe then automatically creates a payment intent and then cancels it. Is this expected behavior? Stripe Event - evt_3L8nmjELRGuFUMs61uyCX1Jl
Hello Stripe Devs! We are receiving a generic card decline error when creating a setup intent with a particular user's card payment method. The user inquired with their issuing bank, which said the card is fine and shouldn't have any issues. We don't see anything problematic on our end either. The user attempted adding the card multiple times so while it can't be completely discounted, user error (typos) seems less likely. Is there any additional information that can be gleaned, or do you have any thoughts on what might be causing the decline?
The Request ID from the logs is req_Choptg1BveX4CO
Any help/thoughts would be appreciated. Thanks!
If using Stripe Financial Connections to verify a bank account for ACH debits via a SetUpIntent, do you need to use Payment Elements, or is the Financial Connections UI separate?
Hi there, Stripe Devs, I got a question regarding onboarding for express accounts I'll do my best to provide the whole picture:
When using a conected custom account, i was using connect for custom Account and generate the accountlink . Once redirected to this account link the user could fill all necessary identity verification data. No login was asked.
As I can see express accountlink seems to work differently and a login to stripe scren is shown after the initial steps. In the rocketrides.io demo they use OAuth to authorize the user before they send to the account link. But this example has more than 2 years and I'm concerned about this may not be the best way of handling this. Should I use OAuth to properly send the user to the connect wizard?
Hi all,
I got a question regarding localization settings for invoices.
In the docs it says I can set the preferred_locale for a customer and invoices will be translated as long as the language is supported. I set the locale to de-DE and most of the invoice is translated correctly however the text for trial periods is somehow still in English. Am I missing something?
Hi! Trying to have ApplePay/GooglePay PM showing in our connected account's stripe checkout integration. Seems to be enabled in our platform settings but not showing in stripe checkout. Anyone can point us to why are they not showing?
Hi everybody. Is there an API endpoint that outputs the processing fees per payment type? For example, an endpoint where I can request the current processing fees for credit card transactions for my account. Thank you.
Did the stripe test API go down?
It's imposible to work
Any suggestions?
Hi
I have implemented stripe onboarding in my website. After onboarding it redirects back to our website but not recognizing logged user
so it again asking for completing onboard for that particular user. How i canfix the issue?
Hello. Is it possible to only accept ACH payments and not CC. So when I send someone a payment link they do not see the option to pay with card
Or even maybe just disable CC for a specific product
Hi guys.
I'm looking into applying a promo code when creating a stripe session
I want to apply a promo code as a "default", AND allow a user to remove it during checkout, if they want to. For example to apply a different one.
I'm getting this error: You may only specify one of these parameters: allow_promotion_codes, discounts.
Is there a way to achieve this functionality?
This is through the nodeJS SDK. Thanks!
Hey is having a stipe app for teenagers an option yet?
Hey folks and thank you in advance for any help! Have a question related to archiving price_id's. We recently created some new prices and archived the old ones. The intent is that existing subscribers would be able to maintain the old pricing. However, when those users attempt to let's say add additional units to their subscription or renew their existing one, receiving a response with { "error": { "message": "The price specified is inactive. This field only accepts active prices.", "param": "items[0][price]", "type": "invalid_request_error" } }
Hello, I'm wondering, do the restrictions of Separate Charges and Transfers apply to destination charges? e.g. in an invoice or order, setting the transfer_data.destination account
When I say restrictions, I mean like this note
Stripe supports separate charges and transfers in the following regions: Australia, Brazil, Canada, Europe, Japan, Malaysia, New Zealand, Singapore, and the U.S. Separate charges and transfers are supported if both your platform and the connected account are in the same region (for example, both in Australia).
Hi friends, I have a question about the account balance displayed in the Payment Element modal for ACH. More details in thread.
Hi all, I'm working with the stripe payment request button and wondering if a payment_request event gets fired when a user clicks the payment request button for the first time? https://stripe.com/docs/js/payment_request/events
Hello, i want to save IBAN bank number of my express connected acounts. The problem is creating SetupIntent, it needs a customer id, but connected accounts have account id (not customerId). Have i create a customer to can do it? how is the correct way to do it?
Hi, I'm trying to use the installments features in an invoice, is this possible? I didn't find info about this in the integration guide, but on the docs it seems like you can pass the installments option to the invoice creation https://stripe.com/docs/api/invoices/create?lang=node#create_invoice-payment_settings-payment_method_options-card-installments
I know it's a different topic but could you move this question to your existing thread? It helps us keep the main channel tidy 🙂
Hi, How do I setup a customer payment method as default method with Stripe integration to our credit card sign up process? What setup methods do I need to use?
Hi. I fetch PIs. What is the best way to check is the payment intent is for a subscription or a simple PI for a connected account?
Hello to y'all, I have a question.
Is it possible to make a charge to an account and then, transfer to another different account even if it's not connected?
Hello @all! Is it possible to have a Payment Link assigned to a specific customer (using the customer_id)?
I am asking this because when a user log in my website, the backend automatically assigns the user a Stripe customer_id. After that, when the user access the product payment link, by default, the link creates another customer_id, and I'd like the payment to be assigned to the customer_id which was previously created by me... any thoughts?
Hey! I noticed when creating stripe subscriptions and then using the stripe payment element to pay for it that the default_payment_method property gets set automatically rendering this step(https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#default-payment-method) useless. Can anyone confirm that?
Is there a way to verify that a payment will be successful with payment intents utilizing the payment element prior to making the payment. Or do we not know that information until the payment is attempted or only if we utilize setup intents.
Hi Devs! What's the most efficient way to change the language of the "Pay" button on a Stripe Payment Link. I want it to have customized language.
Hello Devs! How i can do transfer or payout to customer payment method in US?
Hi Devs, How are customer sources and cards updated in the customer object? If a customer were to select a new default source or card would an update occur to the customer object immediately or does a charge/invoice need to be processed against the customer to prompt an update?
Hi! I'm having some problems with trying to update company information for a connected account so that it can facilitate both transfers and card payments.
Hello, I'm having trouble with payouts. how do I fund the balance from my account?
Hey folks - Stripe Sigma question here:
I want to see all my active subscriptions by month broken down by plan id. Basically exactly this chart on the stripe dashboard but showing which ones were monthly vs annual subscriptions.
I feel like there should be a very easy out-of-the-box Sigma query for this that someone has sitting around - anyone have an example I can use?
What does the "status" of the accounts capabilities represent? If the status is 'active', does that indicate all the verification requirements for that capability that are currently due have been met?
I am wanting to use Stripe Checkout on my website for people to buy subscriptions to my mobile app. I was reading about client-only integration vs client-server integration and would love to better understand the pros/cons of each and in what types of scenarios each would be most appropriate. TIA!
Is it possible to update the users attached payment_method with the payment element without making a purchase.
Hello, testing .confirmSepaDebitSetup() appear an error. "Name is invalid" but if i send it with "Jenny Rosen" works fine. Has the billing name be a specific name like Iban bank owner? Has test mode billing name be named "Jenny Rosen" or it will be broke?
Looking for documentation on supporting recurring subscriptions for multiple "locations" for one customer. Essentially it is the same subscription product but tied to a location while the same customer is responsible for the recurring payment.
im testing our Oauth process and getting the following error: { "error": { "message": "Please use the `read_write` scope, or contact support at https://support.stripe.com/contact/ in order to use read-only connections." } }
when did read_write become a hard requirement?
in the past we've been able to successfully auth with read_only in our request scope and we still don't have a use case where we need to write data. Has anyone else run into this recently?
Looking for some help on how to connect Stripe Connect account (parent account) to other “sub accounts” which are Standard Accounts currently for the sole purpose of transferring funds from the parent account to sub accounts.
Hello, Looking to talk with someone about stripe holding money in the reserve and how terrible it is to try to contact someone to help.
Is it possible to do a credit card refund via the stripe api without a payment_id or link to a previous order?
What's the best way to test a webhook triggered on payment_intent.processing? My stripe CLI doesn't have that trigger option and I haven't found docs on how to create a payment that is in "processing" status. My current enabled payment methods on PaymentElement (Stripe React) is "card" and "klarna"
Hi all,
Currently integrating Salesforce with Stripe, wondering what's the best practice in storing Stripe secret keys?
Hi there - I was wondering if we receive Stripe webhook events if a customer adds a payment method at another merchant using Stripe Link? Or are those events sandboxed so we only receive a webhook if someone adds a payment method on our site?
Hello! Quick hardware question; I see the docs say that the Stripe M2 Reader turns off after 10 hours of inactivity; is this only when on battery? I have a three readers plugged in to power and they all seem to stay on and show up when I call discoverReaders(). Just wondering if this is expected. Thanks!
I dont understand how to pass products and price of products in a Next.js application, i want to do subscriptions, can anybody tell me the steps to implement stripe in Next.js ?
On my swimply Account. I had a debit card that was expired. I no longer have access to the card. It’s been over a year. I contacted the bank to see if they can give me the full digits so I can update my information to the new card on the website. The bank is unable and do not have record of an old card from a year ago. So I seen that there’s another option on the website to authenticate. Upload my ID went through successful. Did a live photo failed. In my photo ID I do not have a long beard as I do now. Please how do I update my banking info so I can get this money forward to my bank account please and thank you . I attached a photo of the money should be associated. I apologize I do not know my account number or know where to find it. Thank you for your time
I am trying to do a refund for a customer that does not have their receipt. Is there any way to find the payment_intent_id (needed for the refund) from the customer's credit card? Asking for my boss
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hello, I am currently using the Stripe Elements custom implementation, but its a fairly old version that is still on the Sources API (not PaymentIntents). I noticed that even though I am supplying the "owner.address.postal_code" field, the payment method data in the stripe dashboard has a blank address field. This is in test mode.
Does Stripe use the provided data when charging the source?
after reviewing the event data in stripe events and logs, the source object also has "address_zip_check": null, which makes me think its not being used
Any insights on this would be very appreciated 🙏
Hi together! I have some questions about my account. I can't find the right informations for the issue
I have a business address but I have to connect with my european bank but its not working
Hey guys! Trying to integrate the create-customer-portal-session with the API, passing along the client ID with user & pass (getting a token), and then calling another fn to get the customer ID which is correct (when hard coding, it works). Does anybody have experience with this endpoint? Having a CORS issue
Does anyone know if there is a way in a webhook for checkout to determine if the payment was from a card or ACH?
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
I HAD RESOLVED A CUSTOMER DISPUTE WITH THE STRIPE TEAM AND NOW I HAVE A CHARGEBACK ????? I NEED HELP TO DISPUTE THIS! PLEASE HELP ME
Hi @golden gyro , you'll want to reach out directly to Stripe support for support—we're a discord for devs. But you might find this article on responding to disputes helpful: https://stripe.com/docs/disputes/responding
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi Stripe team, How can I activate my account with my correct information? because my country isn't on the website yet
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
how to build a orders page using cli
and how can we connect firebase with stripe cli
Hi, new to the discord server. I'm looking for help with webhooks. I'm building an app with subscriptions so I need to finalize created invoices. I tested my webhook endpoint locally using the CLI and it worked fine, but once I deployed the same code to my test environment, all the webhook requests fail. From my stripe dashboard, it looks like stripe is receiving a 504 FUNCTION_INVOCATION_TIMEOUT error from my server. I deploy using vercel and checked the function logs and it shows the request body from stripe, a timestamp, uuid, then says Task timed out after 10.02 seconds
Hello, I am new to Stripe and Discord. I'm hoping someone can point me in the right direction or get me started on creating a donation page similar to this: https://www.lwvdanecounty.org/general-donation
Hello community !!! On this example of subscriptions, they use ProductDisplay to display different subscriptions, if i want 5 of them i only add 5 divs? https://stripe.com/docs/billing/quickstart
Where do I go to get help with stripe express? I have a problem with my personal account and there doesn’t seem to be a chat or a phone number to resolve my problem?
[PHP/Laravel ] Hello 👋 is there any way we can amend any information that we store with the Stripe transaction - e.g., we have special text fields that get captured during the stripe transaction and stored with the associated transaction, such as date of a course, etc.. Can we reach that info and have it updated.
Can someone help me with this?
payment_intent.payment_failed
my test connection is working well but still not able to make test payments
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I created an account with Stripe Atlas and now we have a company in Delaware, but we cannot move forward because in order to activate our account we need a social numbre, but we are not from the US, ¿What can we do?
Hey guys quick question how can i cancel a payment in stripe terminal? because the payment would need to be cancelled before the method is created
Also, how would i reset the WISEPOS E screen
Hello, i have a question. If i have stored sepa number of customers in SetupIntents, can i retrieve it and make PaymentIntents with sepa numbers inside this SetupIntents? I need to get sepa numbers before payment transactions
Which is the corret way to store sepa number and then, in the future make charges to this sepa number collected?
From #help :
❓ Not a developer?
We wish we could help, but this community is focused on developers and technical discussions. Our documentation and the Stripe Support team can help you better than we can:🧩 No-Code Options: https://stripe.com/docs/payments/no-code
🔌 Apps, Extensions & Plugins: https://stripe.com/partners/apps-and-extensions
📞 Contact Stripe Support: https://support.stripe.com/contact
You don't store the SEPA number, as such - you create a paymentMethod (using the SetupIntents flow) attached to a customer. You can later use that paymentMethod for paymentIntents flow for that customer. You, as a platform, do NOT have access directly to those SEPA numbers in the normal course of business - that is your customer's private data.
Can someone help me please?
I keep getting billed from this subscription even though I already canceled it. How do I make these payments stop?
Does anyone know how I can delete test connected accounts?
I cant seem to find an option to delete...
Do webhooks not include the metadata field of the request that initiated it?
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
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Hello! I was wondering if anyone could help me determine what populates the description column in the Itemized payout reconciliation report? We are in the process of switching to use the Checkout, but have noticed that the description field is now blank when creating checkout sessions and using Products.
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Hey. I've got a product and an existing customer. I'm wondering if it's possible to add the product to that customer, as if they'd purchased it, without having to charge them?
Hey to use Test Mode we don't need to fill this out right? I don't have the business bank stuff account setup yet.
Hello, I'm trying to understand when's appropriate to use reverse_transfer option set to true when creating a refund. Is this one of those things to always set to true if just wanting to refund as fast as possible, and would still work if it's too late to actually reverse the transfer (it would just be a normal refund in that case?)? Applies to charge status "succeeded"? "pending"?
Please help me how to payout my Money I don't have business @cedar thicket @dry hatch
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Hello guys, can anyone help on this? [Error]: Stripe: Argument "paymentMethod" must be a string, but got: undefined (on API request to GET /payment_methods/{paymentMethod}) (Code: 141, Version: 1.19.0) Swift side
Hi, I am profiling my Stripe calls at the moment to see if I can speed them up. My calls to \Stripe\Subscription::create() are coming in at an average of 1.16 seconds per request
Is this a reasonable number?
These are PHP calls within the Laravel framework
My calls to create a customer on stripe takes average 0.35 seconds
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hello, how can I confiture stripe cli to use listen and pass on connected account's id?
I want to test the account field when sending events, so how can I do it using the listen command of the CLI?
https://stripe.com/docs/api/webhook_endpoints/create#create_webhook_endpoint-connect
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hello
Stripe Staff
I just logged in to my account and I see -50 GBP on my balances
WHY?
@cedar thicket
@stray oxide
@foggy dawn
@meager hawk
Hi there. Im implementing for my customer Stripe https://stripe.com/docs/payments/quickstart When I initialize stripe lement in order to display checkout form => it displays it fine but there is nowhere Price visible
Can I make some setting so Total price is displayed?
elements = stripe.elements({ clientSecret });
const paymentElement = elements.create("payment");
paymentElement.mount("#payment-element");
Is there any way to get the receipt number in the checkout.session.completed webhook? I'm using the receipt number as the main value to keep track of everything, but it's missing
contact live chat, this is developer help
ok
maybe with the metadata value
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
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Hi, I want to create subscription service on the web, with subscription api, not checkout api. In this case, Does paymentIntent and invoices automatically create when I call subscription api montly or anualy?
Is it possible to use on_behalf_of for subscriptions?
hello im trying to make a purchase using stripe but every time it asks for my old phone number to verify, how do i change it to my new number as i dont have access to the old one.
Hey friends. Is it possible to transfer a subscription from one customer to another within the same Stripe account?
Hi. If we capture a users cc using your card capture flow … is that captured card tied just to our site? Or can they go to another site that uses stripe and have access to the same saved card.
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
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Hi all, Rod's here (french)
I got a problem using the api (php)
i can't use the products->search method 😦
whats the delay from a purchase to sending a webhook?
I beleive it is reasonable to expect less than 1 minute
i havent really checked before, but none of my payments today have had their webhook sent yet, no idea why
Have you checked the webhook tab on the dashboard ?
Maybe stripe can't reach your endpoint
Or you script errors out for a reason or another
i got a bit confused, 2/3 of todays purchases are there, but not the last one which was 30 minutes ago, nowhere to be found in the dashboard/webhooks (all/success/failed)
I posted the same question I had on the site (per the bots recommendation). This is what happened.
@glossy eagle If you use stripe checkout they (the client) will be able to use it on every stripe checkout's page (if the client enables stripe one click pay), if you use stripe.js, then no !
Tried again. Connected with Allan. 👌
We're using bubble and their stripe plugin. It redirects us to a card capture UI. Not sure what that is. Is there a way to tell?
Yes, check the url
If it is checkout.stripe.com
Then it is hosted by stripe
And if you want, you can disable the feature allowing the use of cards accros different stripe client by disabling "link": https://dashboard.stripe.com/settings/checkout
The URL is this. https://checkout.stripe.com/pay/cs_test_LOTS_OF_EXTRA_CHARACTERS.
Then it is stripe hosted
interesting!
it came up now, roughly 50 minutes after purchase time
Ooof
Well that doesn't seem normal
Although, i'm not part of stripe, as far as my experience goes, it's generally not that long
that settings seems to be it! Wow! Thanks a lot. Are you a striper or just very knowledgeable?
Is it a retry or the first trigger of the webhook ?
first trigger, successful
I'm not part an employee of stripe if that's your question, i just happen to use it a lot
Well that's a new one for me, maybe ask the stripe staff tomorrow for more insightful help, i'm afraid i won't be of much use to you on this one
no worries, thank you 🙂
Happy to help
😄
hi everyone . I'm a bit confused by the express on-boarding flow. when i generate a account link (like https://connect.stripe.com/express/onboarding/NrkmCPmOn33X") for an express account ask for phone number and email and then ask for login to stripe . why login?
Hey guys, I'm trying to retrieve the product that was purchased and I can't. It looks like I have to "expand" the response but I can't find the hook or property to be able to retrieve either the product or the product id. In other words, I don't know what my customers are buying.
When the transaction goest through I get the customer id, value, address but nothing product related.
What kind of stripe connect are you using, standard, express or custom ?
And why login, because (i beleive), the user's stripe account will then be used for all the transactions
Do you get the payment intent id ?
(or better: the whole payment intent object)
express , I was expecting the same behaviour of custom accounts. Im sending the user to fill the Identity verification of a connected express account that i just created. ask for password doesn't have any sense.
Ok, well unfortunately i don't know stripe connect very much, i'll try to look into it a bit, but you may need to wait for stripe official staff tomorrow, the will probably be more useful
thank for your help!!, please dont hesitate to reach me if you find out something.
@misty thorn How do you create the account ?
Also, what kind of language do you use
Im using javascript with official stripe node library. also get the same result sending the request trough postman directly to the API. Can we chat in private?
Sure
Hey @crimson viper I do get the payment intent id.
checking..
This is what I get: payment_intent: 'pi_3L9u0SBFmPjLabqy0wGQElBh'
charge.succeeded webhook event
ok, let me lookup one of these and i'll come back to you
thanks brother
Hey there! First off, the new payment-element drop in is awesome and a breeze to implement, good job!
I have a question regarding connected accounts and passing payments on to connected accounts.
- Account is successfully connected, however not all the info is filled out because this is still just 100% with test data. Shows the error that payouts are not enabled, dont need that yet anyway.
- Payment intent is created with the on_behalf parameter set as the connected account id.
- Payment is successfully processed and paid for.
Now the issue is that there is no trace of the payment being passed to the connected account. Maybe im misunderstanding how to pass the payment to the connected account. I originally tried setting the stripe_account param to the connected account id. But this did not work either. Or do I need to fully verify and set up the connected account? Again, everything is in test mode. LMK if you have any pointers, thanks!
Ok, so, you have two methods, from the webhook, you get an invoice id and a payment intent id, from there, you can either get the payment intent and on it you will find the lines property which itself has a data property, which is a list of objects (the items of the payments), each item will have a "price" element corresponding to your stripe price if a price was used !
Gotcha.. I'll try it now. Thanks bud.
Happy to help 🙂
When in the dashboard, does the payment appear ?
Also, maybe for debugging id you have a payment id try to get it from the api to gather infos on it's status
Yes the payment shows in the dashboard, but not under the connected account.
ID: 'pi_3L9ubfCEan7XvaaG1HDg9E3X'
And the connected account id even shows in payment_intent.succeeded payload
Well, unfortunatly, i don't know what is happening, you may want to wait for official stripe staff tomorow
Hey @crimson viper sorry to bother you again... still doesn't work 😦 I'm using the stripe.paymentIntents.retrieve(chargeID, {expand: ["charges", "line_items"]}); and nothing. I also don't see the lines property. What am I doing wrong 😩
Hello, is findom allowed in stripe? Like, there are a lot of girls who have financial submissives and donations. (It’s not nudity/pornography, and isnt sexual services)
Oh, you don't need to "expand" i beleive
Try dumping the intent in console and see if you find what you need
(should start with price_)
Hey all, can the customer associated with a subscription be changed?
I don't think so no, as far as i am aware you need to stop the subscription and then create a new one for the new customer
Hello, I want to do a payout, but i'm getting "No such external account: 'ba_....'" even though the external account exist. Does anyone had this kind of issue?
Cannot log into my stripe account
I’m starting to feel like stripe is a scam it’s no real customer service number there are no real live chat agents I’m confused
??
Hello
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Is there a way to transfer some amount of the balance to one of the connected account?
when i'm using transfers API, i'm getting this You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts by going to https://dashboard.stripe.com/account/payouts. which is normal because my account doesn't have any funds
but I want to take funds from the balance of the project
Hi there , you can create a charge for that account . https://stripe.com/docs/connect/destination-charges
Hope it helps
Hi Brittney , I'm not working for Stripe but just trying to help. I strongly recommend to contact to Stripe support. (This channel is for developers and is not very active in weekends) https://support.stripe.com/
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi, have you tried Doble check you are using the right API keys, if you create an account in test mode , won't be accessible in live node and vice versa.
Hope it helps.
Hi, have you tried Doble check you are using the right API keys, if you create an account in test mode , won't be accessible in live node and vice versa.
Hope it helps.
Hello! I have a question about connect accounts and updating subscriptions to include an transfer destionation object containing a express account id and a percentage. when I update a subscription i see the new transfer destination property on the subscription object in my test account. will a destination charge be created on the next subscription invoice payment? and should the subscription appear in the connect dashboard on my account under subscriptions because it does not. any clarification would be appreciated thanks!
want to make sure you're not going to be waiting around: there's no one from stripe monitoring this channel right now, but stripe does have 24/7 live chat on their website: https://support.stripe.com. they'll be able to help you with this
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi there, Google Pay doesn't show up in samsung browser on android.
Hello, as far as i am aware, Google Pay only works on google chrome
Ahh that's not good.
The same apple pay only works on Safari
Hi, I use a domain name to access my target website content through a reverse proxy. So when I configured stripe apple pay, I encountered a problem. Do I need to add the proxy domain name to apple pay or the target website domain name
xiaxiao-applepay
Hi... Do stripe support multi-currency payment ?
suherman7390-multicurrency
StripeInvalidRequestError: Your destination account needs to have at least one of the following capabilities enabled: transfers, legacy_payments... Does anyone know how to solve this?
hello,
invoice.paid webhook is not working for connect - separate charges and transfer.
is that expected?
Hii, I have multiple questions:
-
How to remove discounts from an order.
-
Why do I not get the line_items from and updated Order response?
-
When do I get a orderid and odersecret when I am processing the order and when a paymentintent with a paymentintent secret (req_7CkKKZ97N4J3JR or this order I got an orderid with ordersecret: order_1L8lLRIl8nICmzHdHoZM1VKc or this order I got a paymentintentid and a paymentintentclientsecret order_1L9q16Il8nICmzHd4NUL4xMd)?
Thanks in adavance
It's the same keys. Everything works fine with creating a connected account in test mode.
Hello everyone.
I have a question.
How i can retrieve whole payment intent object from payment intent client secret?
Thanks in advance.
I use .NET btw
Hi,
i found this event called after i apply discount "customer.discount.deleted"
Is there any way to payout any person without creating connected account?
Hi @lyric lake your thread is still open, shall we continue the discussion there?
Okay
Hello, is there any helpful way to quickly end the Stripe::Subscription , i don't want to cancel it. I just want to make it like past it date..
to simulate the flow for our monthly recurring subscription
Hi, I am using Stripe for payment of monthly subscriptions of my customers. Now I want to implement an affiliate system, allowing my customers to receive money of any amount (e.g. higher then their subscription amount). What's the best way to implement that? In a nutshell, https://linkmink.com/features does just that for their customers... I am just looking for a simpler, more pragmatic way to send money to my customers.. there must be a simple quick way?
https://stripe.com/docs/connect/accounts
I am currently comparing the different types of connected accounts.
It seems standard and "express" over the most simply integration,
where express customer dashboard ui is somewhat limited, but I assume they are both very much alike.
"Custom" seems to offer more possibilities to customize the customer experience of the stripe payout dashboard -
but general payout seems is 99% the same. To start out with "something", I feel like a good start is just using the
"standard" account. Is it possible to change this - at a later time e.g. in 1-3 years - to the "custom" account, when I want to implement a nice customer
dashboard with my own look and feel - without having to re-impement and or migrate everything?
Hello, I set up a webhook which listens to invoice.paid events. The final goal is to get the price_id, which ultimately allows me to figure out which product has been paid. When I try to retrieve information about the invoice using the /v1/invoices/:id (https://stripe.com/docs/api/invoices/retrieve) I get an error saying I need to use another API. Can anyone help me please?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
hello, i would like to request reverify my account ... because i respect all rules and still my stripe account doesn't approved .thanks
Hi, I am profiling my Stripe calls at the moment to see if I can speed them up. My calls to \Stripe\Subscription::create() are coming in at an average of 1.16 seconds per request
Is this a reasonable number? These are PHP calls within the Laravel framework. My calls to create a customer on stripe takes average 0.35 seconds
Hi, we're building an integration with your API using the .NET SDK. We want to load test our app and have been advised to use Stripe Mock as you don't recommend load testing against your test API. Looking at your SDK, there is no way to set the BaseUrl of the API that we call. This means we are not able to point our app at the Stripe Mock endpoint. Can you let me know what you recommend to allow us to load test our app please, without having to hard code logic to set the endpoint? Thanks
Hello, when I create a Stripe object, add the parameter stripeAccount and the apple pay button will not appear.
The following code does not appear apple pay button
var stripe = Stripe('pk_test_', {
apiVersion: "2020-08-27",
stripeAccount: "acct_1Kh5vwHcQvyD0l9d"
});
The following code appears apple pay button
var stripe = Stripe('pk_test_', {
apiVersion: "2020-08-27"
});
help me
Hello, if a customer has multiple SetupIntent and i have to charge a payment, How can i create a PaymentIntent and select the SetupIntent that i want?
Hi, need a bit of help understanding Cartes Bancaires.
From what I see here https://stripe.com/docs/card-brand-choice, I must implement a feature that would allow Cartes Bancaires holders to choose the payment scheme (Cartes Bancaires or Visa/Mastercard).
First question: Is this required or optional?
Because on this page https://stripe.com/docs/payments/cartes-bancaires#integration it says that "If you can already accept card payments, you can accept Cartes Bancaires!"
Second question question is regarding the implementation itself.
From the documentation, I only see that we can only get Available Networks when creating a Payment Method.
Issue is that I have a rather simple set up, where I create a Subscription object, then an invoice for it, then I get client_secret from Subscription.LatestInvoice.PaymentIntent, and use that client_secret to initiate Stripe Element. Then payment is handled entirely by Stripe.
Unfortunately, in this flow II can't seem to receive any "available networks", and don't see any other options documented anywhere.
Adding a dropdown with all possibly available options will make things a lot more complicated and not as user friendly.
So, do I really have to do this, and if so, how can I do it with Stripe Elements and the flow I described above?
Thank you!
Hi, can I get subscription from a metadata I set on it?
Hi! is there any limitation on using Issuing Elements (beta) in a production environment? https://stripe.com/docs/issuing/elements
(Basically I want to understand what "beta" means for Stripe)
Accepting payments for connected accounts in india:
Can we pass the https://stripe.com/docs/api/payment_intents/create shipping array instead of passing a customer at the moment of checkout when creating the payment intent? As it's required https://stripe.com/docs/payments/payment-intents
PedMor-element
how can I use stripe cli to trigger custom events?
I have captured the events I want to trigger and I don't want to run the checkout everytime, how can I emulate it using stripe trigger?
hey guys, a question regarding Apple pay - I saw there needs to be an additional configuration step done to enable it, but do you know who needs to do this step? is it us (the platform) or each connected account individually? thanks!
Hello there
Does the invoice.created & invoice.finalize create at the same time?
Hi there ! Can you guys help me on how i could get the usage records for a specific subscription Item ? The documentation shows only how to create one
Hi there 👋 As a company we currently have two Stripe accounts - one for USD and one for AUD. We want to merge them into one account. Currently, I'm looking how such a merge can be done, what's needed/what risks we have to take into consideration etc. Unfortunately, I can only find Stripe's guidelines on how to create multiple accounts for different currencies but non for how to consolidate multiple accounts into one. Where can I find information about such a process?
Hi there! I want to learn how to create a stripe payment link to provide service to a user who logged in my website to send/receive his/her money through the link generated by my website. example website: https://movefunds.co/
Just activating payments on Stripe and hit the above .... maybe not the best place to post but hopefully helpful? I'm in FF fyi
Looks like the svgs have width and height set to 40 but missing the px on the end
hello guys,
just want to asking,
if we create payment intent with create = true, its will finalize the payment intent right, as in we call the confirm payment intent in one go with create payment intent
And my question is:
- it's mean the payment if finalized, we can't edit it anymore right?
- but how about we send
confirm payment intentxx times after we docreate payment intent? how long is the time limit? and what happened if we already surpass the time limit? the payment never captured?
I am asking this since I remember its supposed to have around 14days/2weeks time limit. And the purpose if because of my app new flow want to update the description of payment intent, but we need to wait for user action, which is can't be decided when is the exact time they will do it.
Already try to read the document, but I feel lost 😦
Hii, I want to reopen my Last thread 🙂
Hi everyone, can someone please share the link with me for new business who wants to get the stripe payment method. What would be the requirements to get the stripe account
No dice 😦 I don't have anything with that.
Hello guys,
how to upload bank_account_ownership_verification document in stripe connect custom account creation API ?
Hi there! I hope I did not miss something obvious, but I create a simple checkout session (oauth external accounts b2b). And I am not passing payment methods. Shouldnt the checkout page show all the supported payment methods that the external account has configured? Thank you.
Hey 👋 how should I able to send an invoice of a paid subscription to the customer email? I'm using node SDK but when using "stripe.invoices.sendInvoice(invoiceId)" got the error telling me that the "You can only manually send an invoice if its collection method is 'send_invoice'."
Hello everyone. I have problems with mode in checkout session. On the back-end I have mode "subscription", and when I testing on the local machine, all is ok. But when I try to create checkout session on the server with refreshed code, checkout session mode creating like "payment". Keys are correct, price_id is correct, SessionCreateOptions are correct. Thank you for help.
I tried from UI and I was able to send it using "Send receipt" option, but from code got this error. I believe this should be supported for all types of subscription invoices, not only "send_invoice" type.
A few questions on ACH payments. {any-prefix}+test_email@{any_domain} I could not get to work. And does ACH support subscriptions? In checkout, I was able to pay for a monthly subscription. But will it actually perform a recurring charge every month?
Hello.
Our company is providing kicksharing service and we use stripe to receive payments from our users. At the moment we have potential franchisee, who want's to provide service in his city under our brand using our software and mobile application.
The question is how can we set up his Stripe account, so our account will be main (where users bind their payment cards) and franchisee account will be secondary but it will be possible to use cards that already linked to our account to pay for his services?
Hi there,
I'm facing a condition in my application where the users already subscribed will be charged an extra fee for using a specific service in the app (precisely, an electronic signature that will be charged by price multiplied by how many signature he consume ) .
Is it possible to add these extra payments to an ongoing subscription, or there is another way to do it ?
Any idea how can i do it ?
Thank you ! 🙂
Hello! I was wondering if anyone could help me determine what populates the description column in the Itemized payout reconciliation report? We are in the process of switching to use the Checkout, but have noticed that the description field is now blank when creating checkout sessions and using Products.
Hi, when a subscription has past_due or canceled status? If I have a completed subscription (with 3 installments paid) what is the status?
Hi dev-help: we're working on a webhook endpoint for our application. It seems to be erroring when we enable it for production. We're not sure why yet, but I'm wondering:
- Is there a way for us to tell stripe to ignore errors on a particular webhook endpoint in the production environment until we are ready? Every time we enable it for testing, we end up with a bunch of invoices in draft status because of the failure response from the endpoint. Is there a better way for
- The invoices that end up in draft mode due to a failure response from the offending endpoint will be finalized / charged after 72 hours even if the endpoint continues to fail or doesn't respond, correct?
- Is there a way for us to charge the invoices before we reach the end of the 72 hour retry period?
I had a quick question about retrieving balance transactions. I see there is a limit parameter for the list function with a max of 100. Does this mean if there is a list longer than 100 there is no way to get the entire list in one call? The use case is looking for all balance transactions in a payout for a particular account. Thanks!
Hi, good morning to y'all.
I have a question, is it possible to connect two differents accounts in test mode?
Hello everyone, I am stuck at a very basic question. How can I create a payment method using card_id?
#dev-help message
@hollow prairie I'm integrating with stripe checkout
API not returning "company" object field on https://stripe.com/docs/api/accounts/retrieve
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hi, our application received a webhook event this morning for the creation of a dispute. However, when we attempt to handle the webhook, Stripe returns a 404 for the dispute ID. It also does not appear in the dashboard. Is there a reason we would receive a webhook for a nonexistent dispute?
Hello, I am facing following problem in iOS.
The following build commands failed:
CompileSwiftSources normal x86_64 com.apple.xcode.tools.swift.compiler (in target 'StripeCore' from project 'Pods')
CompileSwift normal x86_64 /ios/Pods/StripeCore/StripeCore/StripeCore/Source/API\ Bindings/StripeAPI.swift (in target 'StripeCore' from project 'Pods')
(2 failures)
I have followed all steps for iOS as guided in react native SDK - https://github.com/stripe/stripe-react-native, but still having the issue.
Hello! I have a question about connect accounts and updating subscriptions to include an transfer destionation object containing a express account id and a percentage. when I update a subscription i see the new transfer destination property on the subscription object in my test account. will a destination charge be created on the next subscription invoice payment? and should the subscription appear in the connect dashboard on my account under subscriptions because it does not. any clarification would be appreciated thanks!
Morning. Our business sells on-site services as well as subscriptions for our service discounts. We've been using Quotes to handle a single charge for customers who purchase both at the same time but one hiccup we've run into is for customers who buy multiples of the same subscription price.
For example, they purchase Service price A, Subscription price B, and 3 Subscription price C. The process works well, but it only creates 2 subscriptions (B and C) vs 4 (B and one for each of C).
Is there any way to accomplish creating a single invoice with multiple distinct subscriptions without creating them all separately, thus generating multiple charges?
Hi! I had a customer try to checkout from my Elements checkout page and the confirmPayment call was just never returning. Is this something that can happen?
hotmeteor-subcription-quotes
Hello, I would like to use order in the future but I have a question:
Can the orders/:id/submit action perform an automatic payment? Because currently I have payment.status at requires_payment_method state in my API response. Yet my client does have a default card.
Then I must to use payment_intents/:intent/confirm to validate the payment
Hello All Im trying to figure out is there a way to utilize the stripe api to set up auto funding between 2 accounts through my app? So payment would be sent user to user
Hello All, Please I want to know how stripe can make future payments and how it can manage the blocking of an amount in a payer's account and finally what happens if the requested funds are not available
Hello, is it possible to get subscriptions by product id?
Hey! Regarding subscription schedules...when created, they immediately go into 'active'...is there a way to set them to be 'not_started' until payment is made? Currently I'm (1) creating a schedule, (2) creating a payment intent, (3) showing the payment element. If the user closes the payment box a few times and comes back they now have multiple subscriptions that are active.
Hey Jeremy, I believe this answers your question: https://stripe.com/docs/billing/subscriptions/overview#how-payments-work-subscriptions
Hello. Please I need some help.
I'm trying to call Stripe services and use Very Good Security (VGS) services to encrypt messages. But I just got the message from the service:
"SSL connection could not be established, see internal exception->Client and server cannot communicate because they do not have a common algorithm."
VGS service: https://www.verygoodsecurity.com/
Could you help me?
Yes, default_incomplete is definitely being used for standard subscriptions for us and does the trick...the issue I have is that I can't find a similar attribute when creating subscription schedules.
I would like to transfer money to my customers based on certain
conditions (affiliate program).
Based on my simple requirements, it seems I should use express account types.
My platform creates montly subcriptions over stripe for my customers, so each customer
already has a stripe customer id - couldn't I just re-use that, or will I still on top have
to additionally create an express account for each of my customers?
Hmm ye, I'm not sure about it. Depending on your business flow, you might use different implementation flow. Hopefully Stripe staff will manage to resolve your issue!
Can someone help me understand why the PaymentIntent 'pi_3LAEB2CoTIfwbn280GpjGwXd' has a null value for payment_method (when fetched using Python's stripe.PaymentIntent.retrieve().
Can I force setting billing_cycle_anchor=now to create an invoice, regardless of if the credit card fails payment? When the subscription period ends, this is the behaviour (ie, Stripe creates the invoice, but the payment fails). But trying to adjust the billing_cycle_anchor will not work unless the payment succeeds
Bug report - when the URL to redirect to after a payment contains an anchor, the query parameter with the PayerID should come before the anchor in order to remain a valid URL.
E.g. if the redirect URL is https://example.org/app#purchase then the redirect should be https://example.org/app?PayerID=xxxxx#purchase but currently it's merely an append so it's https://example.org/app#purchase?PayerID=xxxxx
@random meteor if you use a GET param instead of an anchor in your URL, they'll add them all together correctly. (workaround to your issue)
Hi guys, I have a specific question. I integrated my platform with the Stripe API, but I noticed that payments are not being billed on a recurring basis from these customers' card. Does anyone know how to enable recurrence and make the API work that way?
phonicuk-bug-report
hello, need help on transaction statement
Oh I know, it was a workaround to try and deal with something less flexible xD
X-Code Version 13.3 (13E113)
Hey Stripe team! I had a question about application fee amounts with connect accounts. Currently we use on-reader tipping for our Canadian businesses and over-capture for our US businesses, and the application fee amount is passed in when creating the payment intent but because of that it doesn't include the tip, is there a way we could charge the application fee amount to include the tip?
Hello, I am currently using the Stripe Elements custom implementation, but its a fairly old version that is still on the Sources API (not PaymentIntents). I noticed that even though I am supplying the "owner.address.postal_code" field, the payment method data in the stripe dashboard has a blank address field. This is in test mode.
Does Stripe use the provided data when charging the source?
after reviewing the event data in stripe events and logs, the source object also has "address_zip_check": null, which makes me think its not being used, any insights on this would be very appreciated 🙏
guys, i have a question regarding the API intergration
Hey guys, I'm trying to add google & apple pay to my Payment Link (Subscription).
Both methods are activated, however, they won't show on checkout page.
greetings all, dev over at DroneBase here testing out multi-currency topups - having issue with UAH
from stripe gem (Rail API) ''Top-up creation is not supported for country US and currency UAH.''
Well, when i include code bellow, worked:
C#
handler.ServerCertificateCustomValidationCallback = (httpRequestMessage, x509Certificate2, x509Chain, sslPolicyErrors) => true;
but it don't send the digital certificate.
Dear All, We are working on Stripe implementation and would like to include Customer portal as in iframe on html page.
Please guide me some references & examples.
Thank you.
Hello, in the past our company has used Standard and Custom accounts and we are aware that there are differences in fees charged and refund behavior between the two account types. We are looking to support Express accounts as well. From what I have seen online there is no difference between Express and Custom accounts in terms of fees and refund. Can one of the devs confirm?
Hello everyone !!! Im trying to implement subscriptions, i have followed this link https://stripe.com/docs/billing/quickstart , but all server code doesnt work in my end, im using Next.js
I have a setupintent in status requires_action which was declined because authentication_required.. all good so far .. when the card holder tried to authenticate nothing appeared to happen for them however when I look at the setupintent i see it's in status requires_payment_method and the last_setup_error is {"code"=>"authentication_required", "decline_code"=>"authentication_required", "doc_url"=>"https://stripe.com/docs/error-codes/authentication-required", "message"=>"Your card was declined. This transaction requires authentication.", .... }
Hi - we are trying to folow the guidlines for profit sharing and using Stripe Elements. We saw the flow outlined in this link https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstripe.com%2Fdocs%2Fbilling%2Fsubscriptions%2Fbuild-subscriptions%3Fui%3Delements&data=05|01|MAllain%40insiten.com|900b5ad38ac34cd8b7d408da42a6ab6d|7b816fa64ec34d2492882d513a396eb7|0|0|637895580880780426|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D|3000|||&sdata=895GOZUB8bw2LBmXsqJyu0zSt1%2BKqnIJ%2BvglZ5ksAJQ%3D&reserved=0 however, this does not fit exactly how are app functions. Normally, a user signs into the app and can make in app purchases before they set up a subscription. In addition, they can have multiple subscriptions. Generally - the user will already have a payment method attached to their customer before creating a subscription. Can we leverage the payment methods attached to the customer and set the subscription to active / confirm the payment right away?
Hello
Hi team,
I'm trying to work with the Stripe Identity API using stripe-identity-react-native npm package. I keep getting this error when calling useStripeIdentity().present():
Invalid Stripe API version: 2020-08-27; identity_client_api=v1. You do not have permission to pass this beta header: identity_client_api. If you have any questions, we can help at https://support.stripe.com/."
ANy idea what version I should use and where to update this?
Hello, I am trying to get the user's credit card info (expiration date) so I can check if it's about to expire and show them a modal, but I am not sure how I can do that. Is there a way to save the users credit card expiration date?
hello, how i can create a one time payment
Hello, I'm having a CORS issue when using terminal
I'm following this tutorial https://stripe.com/docs/billing/quickstart and says to use the lookup_key created when I created the product. However, I can't find a lookup key through the web app, so I tried using the "List all prices" GET request (https://stripe.com/docs/api/prices/list) and got back the prices I had created (below) but none of them have lookup_keys. So what am I supposed to do?
{
"object": "list",
"data": [
{
"id": "price_1LAHFfANX7SRTyI1CAVCDmNl",
"object": "price",
"active": true,
"billing_scheme": "tiered",
"created": 1655142035,
"currency": "usd",
"livemode": true,
"lookup_key": null,
"metadata": {
},
"nickname": null,
"product": "prod_Ls1I02PbYO2dOH",
"recurring": {
"aggregate_usage": "sum",
"interval": "month",
"interval_count": 1,
"trial_period_days": null,
"usage_type": "metered"
},
"tax_behavior": "unspecified",
"tiers_mode": "volume",
"transform_quantity": null,
"type": "recurring",
"unit_amount": null,
"unit_amount_decimal": null
},
{
"id": "price_1L9M7bANX7SRTyI1g43OA2wK",
"object": "price",
"active": true,
"billing_scheme": "tiered",
"created": 1654922427,
"currency": "usd",
"livemode": true,
"lookup_key": null,
"metadata": {
},
"nickname": null,
"product": "prod_Lr4GrZiYh9eN3r",
"recurring": {
"aggregate_usage": "sum",
"interval": "month",
"interval_count": 1,
"trial_period_days": null,
"usage_type": "metered"
},
"tax_behavior": "unspecified",
"tiers_mode": "volume",
"transform_quantity": null,
"type": "recurring",
"unit_amount": null,
"unit_amount_decimal": null
}
],
"has_more": false,
"url": "/v1/prices"
}
hello - I'm creating reports via Sigma. I am trying to pull a report of connected account payouts and the individual charges associated with each payout (connected account is on auto payout) is this possible outside of payout recon report?
I don't see a table for payout objects, but I experimented with connected_account_balance_transactions and connected_account_sources tables to no avail
Hello - we have been using a stripe pretty successfully for a number of years. We today have spotted an odd issue where 3d secure is not allowing text to be entered. The test cards all work fine. But in a live scenario where the input is a little more complex, it does not. Has anyone seen this before and if so how was it resolved. Any advice much appreciated. I have reached out to support, but any suggestions much appreciated...
hi dear i need any master of laravel to do an transfer in back end
Hello, when upgrading my subscription, I noticed that the amount of the plan I upgraded is charged on the next invoice. Is there any way to be billed on time?
Takem from: https://stripe.com/docs/api/subscriptions/update
I use the PHP sdk
Rylan-lookup-key
"message": "This account is not currently able to refund charges. Please contact us via https://support.stripe.com/contact/ for further information."
"type": "invalid_request_error"
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
How do I tell if an ACH payment needs microdeposit verification after an ACH payment from checkout? I need to separate automatic verification ones from ones that need pins to be entered
If an invoice is refunded, is that indicated anywhere on the invoice object?
Hi, I've just gone live with Connect using Express accounts and I noticed that it sends a "Welcome to Stripe" email when you get accepted. I didn't see those during testing. Anyway to turn off or customise the content? Thanks
Hi
we are using Stripe API on our subscription based websites but we have recently problems with people updating their credit card info for subscription automatic renewal. The system asks for a 3DS validation while it is not activated in our settings and we're dealing with Canadian credit card that have not implmented SCA. Any help is welcome.
I'm using Stripe React, with PaymentElement and PaymentIntent API. Is it possible to pre-populate email field on the PaymentElement when paying with Klarna? I assume I'd set this on the PaymentIntent but I'm not sure where I'd do that
Greetings! a question about initializing refunds. Account holder receives invoices from other Stripe account holders ( she sells products for drop shipping, and those vendors invoice her for actual cost of product ) When customer requests refund, we'd like to use api to trigger/request/get? refund from the vendor. Is this possible?
A question about Connect accounts: we have a platform account where we have been onboarding customers, but we have some customers who are still on our old payments integration through Spreedly. It appears that the accounts using Spreedly are showing up as Connected accounts, and we are receiving webhook events for transactions related to these accounts. Is there any way to prevent this from happening? Will this cause problems when we want to transition these accounts to using Connect?
is possible to make a Price object with a fixed price ? ive searched the docs but i don't find if that is possible
the connected accounts (express) api - is that only working for US customers? I just did a test mode sign up.. and only United States as country was allowed.
Hi, my m2 reader has 2 solid green dots and wont take orders
i am not
i hit the reset but got the solid green dots after
@lofty wagon Please use the thread that I created for you
Is there any way for customers to cancel a subscription that they started through a payment link?
What is the best way to preview an invoice for a non-subscription payment. If a user is making an in app purchase, how should I display the invoice? Do I need to create a draft invoice. If so - do I have to manually delete it if the user backs out of the transaction. Additionally, I need to finalize the invoice to pass payment intent to stripe element. When I create the invoice - if I finalize right away - it will auto apply users stripe credits to invoice. However, user has the chance to back out of transaction and will lose their credits. Do I need to make a second call to finalize the invoice and THEN use stripe element to make payment -- seems like alot of additional steps. What is the best flow here?
i need a non-voip usa number for google voice
what is unit_amount ?
Is there a way to set up Subscription Plans without Fixed Amount? For example, Donation Amount monthly and depending on User
Hello,
My name is Joseph, my compy has an application whose current payment integration system is stripe, but we want to accept payment across Africa, and Paystack seems to be the best solution. Is there a way to integrate paystack with my current stripe set up to receive payments? since stripe acquired paystack
@dim hearth are you here buh ?
Hello! Is there any known issues happening with refunds right now? I process a refund and I'm getting back an error saying: No such payment_intent: 'pi_3LANmmKUmdZXjT7A1XL2HqWr'. But Stripe logs show a successful refund with no errors. I can see the refund went through successfully too on the stripe dashboard
Hi I tried to use apple pay and register my domain name, but my apple 6 doesn't show the pay button.
How do I get phone support for my stripe account?
my hardware order got cancelled for some reason and it says to contact them, but no way to do so.
Hi, I can see the payment response received as "insufficient_funds" in production. But the client says it's not the case. I am using an old API SDK for Stripe
Please let me know what's wrong here
Hello!
We noticed that the account link URLs (Custom connect) are now navigating to the stripe login page
rather than the account setup page
Hi, Is there anyway to know user base currency when user access payment page first time?
Hi, is there any api to validate taxids based on its type? and any api for the listing of "Tax Id types"
Is there a way to view the results of this form? I looked around but I can’t find it anywhere.
Lalit
Hello guys,
If someone add fake address in stripe connect custom create account API then how to validate in APIs?
hiru99-address
Hey, how would I get the price of something using the price id and the python stripe library?
Attached is what the docs show stripe.Price.retrieve(price_id) will return, but nowhere in there does it show the price of the object? Thanks
Hi Guys,
I'm currently implementing the 'Accept In-Person Payment' work flow for the BBPOS WisePOS E https://stripe.com/docs/terminal/payments/setup-reader. I have a question on the DiscoverReaders( ) function that is part of the sdk, this should return a list of Reader Objects. Now I would like to pre-emptively check if these readers are currently in use but I can't see any property on the reader object that may contain this information. My hunch is that it can be found within 'action' https://stripe.com/docs/api/terminal/readers/object#terminal_reader_object-action. This property should behave similar to the property 'fail_if_in_use' that is part of ConnectReader(). My goal is to display all discovered readers and also any that are currently in use
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hi Team, In the express account can we get a report of what all transactions are included in a payout.
Let me know all the possibilities via dashboard or API call.
HI there
I'm using the official Stripe extension in Magento and it's working well when users place an order on the Magento site. The orders are successful and the webhooks respond and update Magento correctly when orders are placed. However, there is an issue with some recurring subscription payments: When the subscription payments recur the webhooks for the invoice.payment_succeeded event sometimes fail with a 500 error response from the Magento website and Magento does not create the new order. Sometimes the invoice.payment_succeeded event is processed correctly and a new order is created. However, I have been unable to find a consistent difference between the requests that are successful and those that fail.
Hi @tulip marlin let's discuss in the thread that I created just now
DEV Team, we are facing issue where while we use the link from Get-account-link API, and it redirecting to the default STRIPE login page instead of completing onboarding for the Connect account
hello , I am creating a stripe connect account and now i want to know the status of my account is verified or not through the API. tell me the solution for how can i check it through api
Hi, We wanted to create a feature that creates a shareable link that can be pass to anyone(boss/manager) and it will collect the payments on behalf of our user. Is there any other way to achieve this without using PaymentLink? I don't like to use payment link as line_items.price is an object and setup is very tedious. Can this be achieve in any other way?
Hello 👋 I'm using Connect to create accounts for my customers (using the customer API) and creating setupIntents and payments in my platform account using the on_behalf_of API field. Then using transfers to move funds between my platform account and my connected accounts. I'm unsure how to make use of the on_behalf_of field though as although it's passed through to stripe successfully when i called /v1/setup_intents it's not used when i confirm the setup intent and in a live mode my customers receive my platform account on their creditcard statement for a $0 fee. Is there an additional field i have to pass when calling /v1/setup_intents/seti_xxxx/confirm when storing a credit card for future payment?
hi i m using stripe extension in magento 2.4.3 its working fine in local currency but can't get payment in doller. there is also No webhook events have been received for: English (Live Mode) - Please ensure that your webhooks URL is externally accessible and your cron jobs are running. msg showing
yes
Hey,
I'd like to know what would be the best way to change a customer's default currency.
The customer I want to change the currency for, currently has his address information and payment method added. The customer also is on a subscription with 2 recurring prices on it.
I would like to retain all the payment method information, billing address, past invoices and also the subscription for that customer when changing the currency.
Hello Stripe
I have 2 products, one for old users, that uses an old direct pay button and we syncronously apply the changes in our database.
And a new subscription system, so they got through our platform to the stripe site and when paid we receive the info from webhooks.
It is basically the same product, so we would like to migrate them to subscriptions system, what is the best approach with lower customer friction?
Thanks!
Hi stripe when someone tries to make a payment it says "account cannot make live charges" I dont know how to fix this
Is there a programmatical way to ask the api if a given country is supported by Stripe Connect (express accounts)?
hello guys, I should schedule an update to a specific subscription with API (php), I've seen SubscriptionSchedule but can't let it work. I want to schedule ad update without creating a new subscription, so for example if my customer want to downgrade his plan, I want to schedule the downgrade on that subscription (like the Stripe dashboard does). What is happening right now is that a new subscription will be created that will start :/
Hello all! We've just started using Stripe Connect and we are scoping out what it can do. One thing I have not found a lot of information on is how to "offboard" accounts. We would like to do this when a service provider stops using our platform. How would we go about this? 🙂
Hello, I have a question regarding the order of events when using checkout sessions.
Specifically, if I receieve checkout.session.completed does it mean that the funds have been added to my account and the whole process completed (i.e, payment_intent.succeeded fired before)?
Or does it just mean that the checkout has been completed?
And generally, where can I see the hierarchy / order of execution of the events?
Hey everyone, I am actually implementing the one-time-payment feature in my project & following the office-hours tutorial here: https://youtu.be/UjcSWxPNo18
Had created a sample app from the template: checkout-one-time-payments trying to add things on top of this!
I am actually stuck at the point where we are testing our create-checkout-session end-point using CURL, which should return a unique session id (as shown in the tutorial), but its not happening in my case! (screenshot)
Not sure whats the issue here 🤔
Attaching the screenshot of the code as well here!!
Thank you!
When i make transfer... It works fine but return empty objects... I want transaction id
Morning, I'm using stripe express,
And when attempting to charge a pending value that the user owes the platform if the number of attempt is greater than x i would like to disable the account.
How can i accomplish this?
I saw that stripe provide the delete and the restrict methods, but I'm not sure what is the correct one to do it. Also noticed when reading the docs that both require the connected account to have 0 on the balance.
Morning - so we're creating a customer object on our own stripe account but wanting to take payment using a separate connected account. we're seeing the error that the customer we're passing through doesn't exist on the connected account which makes sense, but is there a way to pass through our customer id to be used or will a new customer object be required to be made against the connected account as well?
Hello, say we have this scenario:
Subscription billing cycle invoice payment failed (charge automatically) and Stripe is going to retry the payment in X hours/days.
Is it possible to fetch the date of the next retry, if there is any?
@bleak breach Please DM me, thats urgent I sent email to stripe support also but I need help very quickly because thats too serious.
Good Day, I am trying to create a coupon and product but the error is saying my coupon is invalid yet it works for other products. Does anyone know why?
Hey, we are using Subscription Schedule, is it possible to fetch the Subscription ID when the Schedule Subscription is converted into the final Subscription?
Thank you
Hey everyone, I am not a developer, only a customer of a service provider who rents his mobile application linked to Stripe. Apart from payment by credit card already activated, I have activated SEPA direct debit so that customers can pay with an IBAN.
I would only like to create payment links with IBAN
I can't find how to do
Hello, I am facing following problem in iOS.
The following build commands failed:
CompileSwiftSources normal x86_64 com.apple.xcode.tools.swift.compiler (in target 'StripeCore' from project 'Pods')
CompileSwift normal x86_64 /ios/Pods/StripeCore/StripeCore/StripeCore/Source/API\ Bindings/StripeAPI.swift (in target 'StripeCore' from project 'Pods')
(2 failures)
I have followed all steps for iOS as guided in react native SDK - https://github.com/stripe/stripe-react-native, but still having the issue.
Hi, we are implementing Stripe for our SaaS platform. Our customers can choose from a monthly or annual subscription and pay per seat. Both a month and a year subscription are a commitment for that period.
question; how can we configure that if seats are reduced, this will only be settled per next billing period (and therefore no settlement)? And that if seats are added, this is immediately implemented and prorated until the new billing period?
In test mode is there a way I can add transactions & have them show straight away as available balance?
Hi, In local stripe implementation working fine. but after deploying on a server, it's through an error
"(Network error: ConnectTimeout: HTTPSConnectionPool(host='api.stripe.com', port=443): Max retries exceeded with url: /v1/customers?limit=1&email=kumarpesty%40gmail.com (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fe9ede40640>, 'Connection to api.stripe.com timed out. (connect timeout=80)')))"
I'm getting the following message when attempting to take payment via a connected account - "Can only apply an application_fee_amount when the PaymentIntent is attempting a direct payment".
The code being called is:
\Stripe\PaymentIntent::create($data,['stripe_account' => 'acct_xxx');
And i'm initializing stripe on the same page using
stripe = Stripe("pk_test_xxx", {stripeAccount: "acct_xxx"});
Hi Team, How to fetch this report https://stripe.com/docs/reports/payout-reconciliation from Stripe express account via Dashboard?
Hello! I hope everyone is okay.
Wanted to ask a question about Sigma.. I was wondering where I can find records with the cbtxn_ prefix? This is the id prefix. I am trying to build a view that shows our customers balance transactions on their balance, but I can't figure it out where this data is stored.
Any hints? From the API I can fetch this data using /v1/customers/cus_123456/balance_transactions endpoint, but can't connect the dots with Sigma.
Thanks!
Hi All, #dev-help
I wish to start a new subscription(lets say A) for a future date, so im using Subcription Scheduler.
I also want to cancel the ongoing subscription (lets say B) on that future date.
I am able to do the first part (for A) , but im confused about the second part. Please let me know any solutions.
is there a way (in the api, or otherwise) to convert "guest" customers to "real" customers?
Hi everyone, We are retrieving some Stripe data everynight, but we redownload everything from scratch which takes a long time. We wanted to "list charges" using the starting_after parameter, to start downloading data, after the last one downloaded the day before, but it sends us a list of 0, as it seems that we can only use starting after from a previous call to list api?
What is the recommended solution to:
- download some charges,
- on the day after continue the download after the last charge downloaded on the day before
We are trying to do this in Python
Hello, everyone. I am new here.
I need to iterate through payouts by a determined period in order get statistic about those payouts, then get balance transactions from them.
Question: Is it possible to get only those balance transactions which contains any of field: "source_transfer", "transfer_reversal" or "source_transfer_reversal"?
I need an "transfer_group" value from them.
There are a lot of requests to Stripe 😦
We are doing this using .NET, C#
Hey, I found this (#984148859003473940 message) message regarding the customer.subscription.deleted webhook. Does that mean, that this is fired at the time, the subscription really ended, so depending on my settings after the current billing period?
When using BalanceTransaction::all whats the best way to get the re_ number from the pyr_ id on a refund transaction
Hello, Somebody can help me I didn't received a payment from credit card Shopify, from June 8th it was €59,80
Hello again. We use field "transfer_reversal" from balance transactions in order get refunds. But some days ago this field gave null, we have to use another field "source_transfer_reversal". It is interesting why it happened?
Whats the fastest way to speak to stripe sales
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
:question: @jaunty wind Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hi, does anyone know how to use payment_intent_data (with setup_future_usage) while creating a new stripe session for card only, but also have Klarna as a supported payment method? I saw that creating orders have something like:
payment: { settings: { payment_method_types: ['card', 'klarna'], payment_method_options: {card: {setup_future_usage: 'off_session'}}, }, },
Is something similar possible for creating a sessions? Thank you!
Hi, I want to integrate stripe in the react-native app. I am using @leaden zodiac/stripe-react-native. I want to generate a token when I enter card details. Then I want to send that token to the backend.
Is it possible to palce a hold on a card during checkout session creation in subscription mode?
https://stripe.com/docs/payments/capture-later
It's not allowed to pass payment_intent_data (where I could set capture_method to manual) in subscription mode. So is there a way to bypass that?
Hi, we are using the test cards here https://stripe.com/docs/testing#available-balance so the funds are available straight away but when we try to trigger a payout.created from the CLI it says that balance is '0' are we missing something?
Can someone check the following subscription? sub_1LAYw2Ha5WPIKK5I9VpTErxD It is created with a coupon as you can see on this event evt_1LAYw4Ha5WPIKK5Im10bVQXh
When I call the stripe api for the upcoming invoice I don't get the discount property? Do I miss something?
HI Team, If Stripe subscription objects get paused on ~6/20/22, what happens to the accounts in the middle of their recycle schedule?
a. a) What happens to a customer that comes over during this recycle?
Hi,i wanted to know is it possible to payout money to paypal account using stripe API?
Hi Team, just wanted to know if you guys released something within the past days related to stripe customer portal branding. It seems there are css issues (cf screen)
Hello , i have a question , i have question , is there any API that could provide stripe fees when the user put his card number ?
Hey, stripe was blocking a subscription sepa invoice because of high risk. Is it possible to check this in checkout before we create a subscription? We are using setupIntents
I have a problem on some stripe bank returns an error: do_not_honor
Hi, I have question about SEPA debits: Does setting up my creditor identifier could interfere with the existing mandates and subscriptions which are already active ?
Hello, I have a feature request - I would like to be able to provide subscription status(es) parameter when fetching upcoming invoice:
https://stripe.com/docs/api/invoices/upcoming
It would be really helpful since currently, I get an upcoming invoice for incomplete subscriptions, which is irrelevant in most cases.
Currently, if I want to get the upcoming invoice for only active or past_due subscriptions, I need to first fetch those subscriptions and then ping the endpoint for upcoming invoice X times, which is really bad in terms of performance.
Hi there, I'm using Stripe Elements in my React App for creating a setup Intent to collect money from the user for ongoing service. I've managed to configure everything and it is working but I want to get some data from the user - like email, name & phone number, I've found that <PaymentElement /> has options property, where I can specify fields prop, so I was following the type definitions and I end up with something like this: <PaymentElement options={{fields: {billingDetails: {name: 'auto', email: 'auto', phone: 'auto'}}}} />
But the card fields are not showing these fields, do I need to set anything else? The only possible values for name, email, and phone are:
export type FieldOption = 'auto' | 'never';
And last but not least - I want apple pay to require the same data, where can I specify that?
Hi I was wondering how can I detect via webhook when a certain checkout session money passes from pending balance to available balance
I've seen that Stripe does trigger a webhook event "balance.available", but there isn't a notation that indicates what was the checkout session where the money are coming from
How can I know?
I need to trigger a transfer to my connected account only after the that specific balance becomes available
Am I missing something?
Thank you for your time
Hi! Is there a way to disable 3d secure auth for payments? I tried to disable it in the dashboard but when creating the payment intent it's status is still requires_action, I would expect it to be success
Hi! I would like to know if is possibile to make a payment_intent with amount = 0.
when receiving a payment_intent.created event, how can I tell if it's from a subscription or a payment?
Hi, since we operate mainly in Europe, I was wondering whether we should activate something regarding the Stripe SCA compatibility within the Stripe account? we use a plugin on our Wordpress for which the developers state: "We have updated our plugin and added Stripe SCA compatibility. Therefore, our solution completely supports the authentication systems as per the guidelines provided." I was wondering whether we should also activate/setup something on our Stripe account or that's it
Hi there, I am trying to understand which one is the right product/feature to achieve the setup in this picture. Stripe Connect/Express does not fit the use case as these are all independent organisations. Could you help me?
Hi, I want to create subscription service on the web, with subscription api, not checkout api. In this case, Does paymentIntent and invoices automatically create when I call subscription api montly or anualy?
Hi Team. For sigma how do i connect standard accounts using CBSP?
Hi - just had a question regarding products and prices. I've implemented a process where users can pay for a subscription (3 different products set up susbscriptions with different prices). I want to extend this where the user can top up an amount of their choosing. Is it possible to create a checkout session not related to a product - ie just specify an amount that the user wants to pay ? Many thanks
Hi there! we have a marketplace using Stripe, and we often have customers having a card authorization with amount "0€", which causes a lot of frictions; Attached is an example of a booking where the customer had 2 authorizations for same booking confirmation : first authorization for 0 eu, and then a second authorization for the right amount of the booking. We need to get rid of the first authorization; can you give us some advices please?
RubenAedo - sigma CBSP
Hi I want to wait for a checkout session to be successful and the funds from the checkout session to become available,
To make transfers to the connected accounts
So I put payment_intent of the session in the field "source_transaction" of the various transfers, but it returns me the error:
StripeInvalidRequestError: No such charge: 'pi_3LAb...."
What am I doing wrong?
@karmic yacht I just re-opened your old thread, can you copy your new message in to there?
done
Hello, I am trying to retain metadata on the connected account once a payment is transferred to a connected account. I am able to acquire metadata in the main account, but not pass it over to the connected account. Is there anyway that I can achieve this? (see screenshot)
Hi there, I want to test hosted invoicing on Prod without being debited immediately from amount of money, is there a recommendation from your side ? I can't add a coupon to test with hosted invoice ...
Hi, good moorning to y'all.
I'm trying to make a charge to a customer but I get this error
When I create a customer I attach a paymentMethod
Any ideas?
Hi there!
Is there any option to display current user's payment methods to list in standard checkout iframe (from here https://stripe.com/docs/payments/quickstart)
Hi, I have a customer that did a payment with a 3D Secure card. The 3D Secure attempt failed but product was unlocked, how is it possible? I think I received a successfull status from Stripe
Is there a way to get the connected account id in the transaction object when calling balance transaction API with a payout id?
is it possible for me to send friends money with stripe?
Hello Team
I am working on API Subscription Schedule https://stripe.com/docs/api/subscription_schedules/create.
I want to create a schedule for customer. But in my case, My price is dynamic also product is dynamic from website.
I have used price_data=>unit_amount . for dynamic price but i am getting error Missing required param: phases[0][items][0][price_data][product]. How can i achieve it.
Hi team!! Im researching this Charge ID .... can you please let me know who provided this description details for this charge ch_3KyOb9BliYWrfhuT0xcdzos8
@stark aurora Please use the thread I made for you
Hi! We're using the Test Mode to create a number of connected Express accounts for use in our integration environment. Is it possible to programatically accept the TOS for these express accounts in Test Mode? Thanks!
good afternoon any there called me with a private call from stripe?!
Hello, is it possible to advance test clock by 1 year? It is disabled and I'm wondering if it is something related to my setup.
no, i receive a call with a private number and i dont know it is from stripe
@sharp coral Please use the thread I made for you
so im doing this right? https://stripe.com/docs/payments/checkout/custom-domains#test-your-domain
i got too here and it dont use my own domain
Hi, I'm new with Stripe. I'm integrating stripe with a Phyton app. I've configured the checkout by using stripe.checkout.Session.create().
Hi, the company I work for is beginning operations in India and we were curious if Stripe would be able to accept electronic payments from a payment platform called Paytm?
Hey Stripe, last Friday we ran into an API issue without any changes from our end. We've since resolved the issue but want to discuss what may have happened on the Stripe side. I can post the error in thread
Hey there, if I create a second webhook endpoint in Stripe's dash for my account and leave both active with the same events selected for both endpoints, will all events be sent to each webhook endpoint?
@dim hearth I will try what you recommended
Do you need to pass a specifc param to expand source?
Hey, how can i authorize a payment and capture it after +31 days?
Hi there, im trying to submit evidence for a dispute and every picture i try to upload fails
Nevermind, answered my own question
Hello! We are building a point-of-sale web application using Stripe's terminals (the BBPos WisePOS E model). Let's say we have 3 terminals in one store all connected to same wi-fi network, how do you recommend we make sure the web application connects to the reader that is closest to it and not the other 2?
Hii, I want to add a second promotioncode to my order. If I look at the order object I need to pass both codes to an update order, but in the order object I just get, in the dicounts array, an different id like "di_estimated_1LAeJbI...". How do I get the promotion codes or can I pass this ID somehow?
Hi - is there anyway to create a subscription with the first month at a fixed price using a coupon (say 1$ for first month)? I know there is a suggestion to add an invoice item and then have the invoice item be pulled into the subscription invoice - but then would I have to apply a 100 percent coupon? Or how would this work https://support.stripe.com/questions/add-a-one-time-fee-or-discount-with-a-new-subscription-plan
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hey There. I am trying to do a test from squarespace to stripe. It worked in the Squarespace end but I cannot see it on the Stripe end. Does anyone know why?
Hi, good afternoon to y'all.
I'm trying to make a paymentIntent to a customer but I get this error.
Any ideas?
Question about doing pre-pay per-seat (quantity) based subscriptions. I've set this up so that when you add a seat it increases the quantity of the subscription immediately and works well. When you cancel a seat it reduces the quantity by 1 but does not apply prorating since you still have access till your month is up. Where things go wrong is if you cancel a seat then add a seat. It looks like it is using the lower seat count to calculate to proration. For example:
Start with 3 seats, cancel 1. The upcoming invoice now has 2 for the quantity and no prorations.
Add a new seat. The upcoming invoice now has 3 for the quantity, 4 for the remaining time (3 original + 1), but only two for the unused time. This should be 3 for the unused to credit you for the seat that was cancelled.
I assume there is something I am doing wrong here.
In regards to Connect, any functional differences between cloning payments vs destination charges? We've always been cloning payments so trying to understand what may change if we move to destination charges. Thanks.
Anybody knows if there's a delay between the onboarding of a connected account using the redirect link and the moment it's displayed in the main stripe account "connect" tab? Is there an expiration to these links?
I have an issue with the payment element -- if a customer has account credits and the invoice is finalized, the credits get applied to that invoice (and could pay out the invoice completely) -- the issue is that the customer has not actually clicked purchase on the payment element and could back out of the flow. How can I credit the customers account credits (I know I can void the invoice) -- but what if this is due to bad connection, phone dies, user exits app...
I have a payment problem issue. I recently came to stripe through my Spectora app. It keeps telling me that my payments are paused because I don't have certain IRS form matching I tried to upload the form sent to me by the IRS but it keeps saying something is wrong and I can talk to a real human on the phone to help me out what can I do?
So I have a woocommerce site. I created a clone of it for testing and it created a duplicate account in Stripe. I am now informed that my business is somehow fraudulent and they closed our account. I am so confused. All of my emails get an auto reply stating we are in violation of stuff we clearly are not. Any information that is needed to resolve this I am willing to provide. Can anyone help or is this a lost cause?
Hi I'm trying to see the best way to automatically creates an invoice for everytime a payment is succesfull comming from Stripe Checkout
hi, I am developing on a project using stripe-react-native. We are experiencing an issue while calling presentPaymentSheet from the useStripe hook. On Android devices only, if the device goes to sleep while the payment sheet is still open, when the devices wakes presentPaymentSheet will either return that it was canceled but stay open or return a successful response but the invoice was not actually paid. In the first case the payment sheet stays open and an error occurs if the user attempts to confirm payment. Any idea what could be happening there?
Hi, I'm working as a platform and I control standards connected accounts. Our connected accounts are using sepa_debit for their subscriptions, and some litigious banks asks their customers to provide a mandate document, is there any way to generate one from stripe ? for example given the url which can be found under the mandate > payment_method_details > sepa_debit object ? Or if not, how can I find the creditor identifier with address and all required info in order to generate a document myself ?
Hello, we are currently using a per seat subscription model in stripe for our SaaS product. We are releasing a Teams version of the product and we have customers asking for monthly invoicing. What we are noticing is that every time a team admin adds a new seat, that it generates a new invoice. Our customers would like to only get a single invoice at the end of the month. Is this something that stripe subscriptions can handle?
Hello, one of you strife staff told me i can use this example https://github.com/tmarek-stripe/demo-react-stripe-js with Next.js, but i want to know how to add more payment methods and ¿Does it also works with Subscriptions?
Hey guys, I want to build a payment gateway and stripe has something called "PayFac"? What exactly does it do? Will it allow me to create and launch a payment gateway?
Could really use some guidance ☺️
Hello! I had a discussion yesterday about the payment reconciliation report and the description column not getting populated when using Checkout. I was directed to the paymentIntentData.description parameter to use when creating a Checkout Session. I'm unable to confirm that this is working as of yet because it takes a few days for those transactions to show in that report, however I tried the "balance change from activity report" and was able to see transactions that should have that description column populated from that same parameter (maybe) and it is not showing. Can someone confirm that the paymentIntentData.description parameter in a Checkout Session does inded populate the payment reconciliation report's description column?
selby14-payment-reconciliation-report
Hi! We're using Stripe to conduct Canadian direct debits (ACSS debits) and have a couple CAD accounts we want the payouts to go to. How do we have payouts to more than one account in the same currency? We're not offering a marketplace product so Connect doesn't fit for our use case.
Sorry, had to jump off @copper reef .. In regards to this #986342716348710982 message. Yes, are there any differences between cloning payments from our Platform account and doing doing a direct charge vs doing a destination charge?
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Hello, I have a error using the stripe Api, when I want to delete a user card return false
This is my code, I check the docs and for what I know, everything is ok
Hello! When receiving setup_intent.created Event, I was wondering if there a way to tell if the card require 3D secure or not directly from the event data. Thank you.
Hello! good afternoon!
Is it possible to refund an application fee?
How To Activate IDEAL Or Bancontact Through Stripe? To Shopify
As a Belgian company, we have many customers from Belgium and Netherlands. This means we definitely need to offer iDEAL and Bancontact as payment methods.
So far I created a Stripe account because I believe Stripe is a direct payment provider, which means my customers wouldn't need to leave the shop during the payment process. See diff here:
https://help.shopify.com/en/manual/payments/third-party-providers/direct-and-external-providers
Shopify Payments is not yet available for Belgian companies. Therefore, using Stripe seems like a no-brainer because Stripe is also what Shopify Payments is built on. I love working with the most used options.
However, after activating Stripe and connecting it to my Shopify account, in the Shopify settings panel I only see VISA, MasterCard, Amex and Apply Pay. Even after activating Bancontact and iDEAL in the Stripe settings panel, I'm not able to add them in the Shopify settings panel.
I found some Stripe tutorials about how to add these options using "sources", but I can't believe this would require actual coding to activate.
https://stripe.com/docs/sources/ideal
https://stripe.com/docs/sources/bancontact
My only remaining solution would be to activate Mollie as well, but that would leave me with two different payment providers, which I'd rather avoid... Any help?
Hello. I am using Connect Accounts to issue virtual cards. We create the connect account for our customer's company and then issue virtual cards to their employees. When the cards are issued in test mode it says that it is successfully created but is not showing up in my dashboard. Where do I view these cards?
Hi guys, I am doing this in python, where LIMIT=100, but my auto-paging iterator seems to return results by 10 by 10
`charges = stripe.Charge.list(
created= {'gt': start_after_date}, limit=LIMIT, expand=["data.customer", "data.disp
for charge in charges.auto_paging_iter():`
Any idea why?
hi all,
we are trying to add support for "Payment Links" with Klarna and Affirm so our customers can apply for financing via Affirm or Klarna.
I did enable both options in the Pay Later section and now I can see the Klarna button on checkout.
Now, we have 2 issues:
- Issue - Klarna option is added to the Payment Link I created but when I select Klarna it shows an error and I expect to see financing options
- The payment link checkout does not show Affirm option at all.
Note: before making any updates in API I would first want to make sure that I don't see the issues for Payment Links.
Anyone can help me with the issue?
hello everyone, I'm trying to integrate stripe in nodejs, to be able to process payments with credit cards but I check the API documentation, and I'm not very clear about the order that I should follow in the use of the API that they expose. please help me
Hi All. I am trying to add Affirm as a payment option for my products. I went to payment methods and it states that affirm is enabled and on. Yet when I click on a payment link for one of my products, affirm does not show up as an option. I have spoke to support and they said that I need to follow the steps here https://stripe.com/docs/payments/affirm/accept-a-payment that require code. I have been trying to figure out how to follow these steps for the last days and I am thoroughly confused. I cannot seem to get Stripe CLI to download for some reason. I am guessing I cannot do anything without having that downloaded. Please if I can have some help to be walked through this that would be great.
Hi, thank you in advance for your help.
I am using the firabase and Stripe extension in my React and firebase app, and now trying the extension work locally, on the Firebase Emulator.
I manually imported deploy the source into Firebase cloud function.
But I learned that we can't set the local endpoint (http://localhost:5001/...) as the webhook endpoint.
Then I also learned I can use stripe-cli to test things out.
But you think it's the best way to do it or is there any other way/tool you would recommend?
https://firebase.google.com/products/extensions/stripe-firestore-stripe-payments
https://github.com/stripe/stripe-firebase-extensions/tree/master/firestore-stripe-payments
Hello all!
I’m having some issues with stripe. 3/5 of my orders have been successful but the two failed have been due to zip code and street code being denied. Has anyone had experience with this?
Is Radar working correctly? How was this charge allowed to go through? "17% of payments on Stripe had a value within this range." That seems like non-sense to me.
Hi! I'm a little confused as to how I should be using the collectPaymentMethod function in my client when I'm trying to collect a payment from a user via a card reader.
Hi, I'm currently building an application for a 3rd party and the app is injected into an iframe. Is it possible to redirect to Stripe Checkout within the iframe?
Hi! I've been using Stripe APIs and Stripe.js for a bit and am curious if there's a recommended approach for collecting bank account payment info for off session payment. Essentially I'm trying to determine if there's a "Stripe Native" alternative to Plaid. I see how you can e.g. allow someone to select "ACH Direct Debit" at checkout, but wasn't sure about an offline payment flow. Appreciate any tips 🙂.
Hi, I'm creating a system to allow a nonprofit to take recurring donations online. I'd like to model that as a Subscription, but… is there a way to have a Subscription with a user-chosen dollar amount? (e.g. someone might donate $5 a month, or maybe something random like $42.50 a month).
Hey all! I'm bringing up an issue i think i've brought up before.
Basically this seems to be "a test mode quirk".
When i initiate i payout whether it be instant or not, the webhook event payout.created has a status of paid immediately. And 2 more webhook events get fired payout.updated and payout.paid.
payout.created has the status of paid BUT payout.updated has in its previous_attributes a status of pending which it didn't? this makes it difficult to test scenarios. can anyone shed some light on this?
For reference here are some ids to help
payout.created event id - evt_1L72GYQqeU0NUCEM1vCVUc1x
payout.updated event id - evt_1L72GYQqeU0NUCEMRfJjBZV5 (this is the weird one that makes me scratch my head)
payout.paid event id - evt_1L72GYQqeU0NUCEM2N3cH0dN
Hello devs, I am currently implementing a PaymentElement into my react app. I was previously using a CardElement with no issues but when I use the PaymentElement there is this error. The error is attached as an image along with the submit function
Hello,
How do you change from Monthly to yearly subscription?
Hi there, I can see the customer is attached to stripe transaction when the customer pay via either google pay or apple pay, but not the card payments. Aren't the stripe getting the customer from the card provider? Is it possible to attache the customer when customer use debit/credit cards for payments?
Hi Devs, is there any plan to reinstate the "Send a Test Webhook" button on the Stripe Dashboard? It's absence is a bit of a pain for me when it comes to initializing the webhook.
@sacred crest please use the thread that I created for you earlier 🙂
Hello. Neither Prices api nor Plan api does not return UnitAmount property value. It used to work 2 years ago. Any idea why? Here is the request id req_UQCtj8XUGbhW5m
is stripe a shared or a hosted payment gateway?
Hello. How do I set a statement description on a setup_intent request? When I add a new credit card via setup_intent I see a $0 fee on my bank statement and because I use a platform account to store my customers and on_behalf_of to attribute to the correct merchant in a connected account I need to make sure the right value is set for the customers credit card.
Hi, I'd like to know if Stripe will generate an automatic invoice after a payment intent. thanks
Hi all, I'm using Stripe checkout and in my dashboard I see that the wallets are turned on (both apple pay and google play).
Trying everything in test mode for now, I don't see the option to pay with the wallets.
From reading the docs it doesn't say that I have to do some integration and it should work out-of-the-box.
What am I missing? Is it possible to pay using wallets in test mode?
Hello Team
I am using \Stripe\Checkout\Session::create . Where user will enter their email address along with CC info on checkout page. I think based on their email address , it creates a customer with customer Id.
But why it is creating two new customer for same email address ?
Here is the example I have user with email "cindi@jackbinder.com" who has done multiple payment. Every time new customer id is created
cus_LEnBWEQRj2QdIk => for payment of $500 on Feb-28
cus_LJYrJvL4GSAzz3 => For payment of $500 on March-13
cus_LRu17OL37QT9gC => Payment on April 4
Hi all, we are a platform that uses the Destination charging model. We use the react native SDK in the mobile app. What's the best way to incorporate stripe coupons in the payment process ? Thanks
Hey
Is it possible to change connect account type from Standard to Express without affecting existing user, products and active subscription?
My platform have some users who can receive money. I see in the documentation that I can use transfer api to send money to them, but I need to know destination as user's account id. Do I need to create a connected account for each user or use oauth and let the user create their own account?
Hello. Is it possible to list all customer's payment methods regardless of type? Both https://stripe.com/docs/api/payment_methods/list and https://stripe.com/docs/api/payment_methods/customer_list require type as a filter, so I could only list 'card' PaymentMethods for example. Is there a way to fetch all of them?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hi there - I am using Stripe Express accounts and having trouble setting up cross-border payments. My company is based in the US. Based on the documentation, I am attempting to start Express onboarding with tos_acceptance.service_agreement === "recipient".
However, even when users based outside of the US try and onboard, we receive the error "The recipient ToS agreement is not supported for platforms in US creating accounts in US." This has been frustrating since I do not know how to get around this error, even for users who are explicitly international. Are there any resolutions here?
Hello, I am planning to integrate Rewardful with Stripe. I have successfully integrated Rewardful into the site and getting the referral ID, same ID, I am passing to checkout session as client_reference_id but I don't see any data related to it in Stripe.
I am using test mode to create the subscription.
Google pay and Apple pay isn't showing up in my customer portal even though I have it enabled
Hey there
Can I know somehow, do we pay a fee for the canceled captures? E.g. not an actual charge, just holding the costs, and cancelling the hold
And if yes - the amount we pay?
Hi guys, yesterday night I posted a question related to auto pagination. Even if I set the limit to 100, and the first API call returns the first 100 items on first page, then auto-paging returns the results 10 by 10 in python.
Here is the piece of code:
`LIMIT = 100
charges = stripe.Charge.list(
limit=LIMIT, created= {'gt': start_after_date}, expand=["data.customer", "data.dispute", "data.invoice", "data.transfer", "data.balance_transaction"])
for charge in charges.auto_paging_iter():
#do something with charge
`
We could not find yesterday with your devs what the issue was, as it was working on your side.
Just found out...
It works ok if you just make the Charge.list call with limit and filter, but the expand, makes the iterator return the results 10 by 10.
So expanding the properties seems to be the reason why I am back to the default limit in auto-pagination.
Is that expected?
Hello, I'm trying to update a subscription by passing multiple items, but getting error
Cannot add multiple subscription items with the same plan: price_1KyHqhE9n8wrXE2ivZDYZpC7
Here the body request, how can I pass multiple price while upgrading a subscription? (I'm using php)
{
"cancel_at_period_end": "false",
"proration_behavior": "create_prorations",
"billing_cycle_anchor": "now",
"items": {
"0": {
"price": "price_1Kw2DsE9n8wrXE2i0PBKcQZY"
},
"1": {
"price": "price_1KyHqhE9n8wrXE2ivZDYZpC7"
}
}
}
Hi, I was wondering
it is a good practice to make a payout to the connected sellers (express) everytime some user buys something from them?
Or it is a better to make one payout, let's say, at the end of the month, to make them pay less fixed commission?
Having a question for discount when upgrading a tier. Please have a look into the invoice in_1LAff8Ha5WPIKK5IBUrXTT18.
If a customer upgrades his tier and use a coupon he gets a minus total amount. That shouln't be the case. Should I use noProrate here to skip prorate calculations or better cancel the subscription and create a new one with the same end date?
Welcome, coders-stripe
I'm new to Custom Payment Flow and I found the live preview code available but it is nodejs and my code is vuejs.
// Create a PaymentIntent with the order amount and currency const paymentIntent = await stripe.value.paymentIntents.create({ amount: calculateOrderAmount(items), currency: "usd", automatic_payment_methods: { enabled: true, }, });
I got the following error:
Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'create')
at PaymentIntent
Good morning. With Stripe->products->create I tried to put a description with carriage return (I tried with PHP_EOL and \r\n) but on the checkout form, the line breaks are off. When I tried to update via the Dashboard, I see the line breaks, but as soon as I edit the content, they disappear and I cannot add line break ([Enter] key)
Hello 👋 , can I cancel a subscription marked as expired?
Hi, is it possible to set an automatic mail when SEPA payments fails after the business days wait?
I can see how many active subscribers I have, but how do I see who those subscribers are?
Morning, when creating a reversal transfer im getting an error
No such transfer
My question is what is the transfer id i should look into on the charge
charge["transfer"] or charge["balance_transaction]["id]
hello, is it possible to translate the warning debit card details messages? to different languages?
i tried to stripe install bad gateway
👋 - QQ do we know what happens when we make a charge whose value is lower than the application_fee?
Can someone please tell me how to get payments sooner than 1 week?
Do we have a chance to start the page with the subscription ID to pay a subscription in a stream that we start without a payment method with a free trial? We are using the Stripe checkout product.
In order to get the payment method during the free trial period in the customer portal, when we open the page, the card information is displayed. After the Add payment method, card information can be entered. This is a method that will force the user as UX, is there a better way you can recommend? (using checkout and customer portal products)
hi guys
Let's chat here: https://discord.com/channels/841573134531821608/986588573283266570
Hello! Are you having a good day today?
I have a question.
Can't I use a Japanese brand credit card called "JCB" for payment through Stripe?
If we delete test data on stripe, does that affect the production produkts, too?
We have a bunch of test data and I would like to copy the products, coupons and settings first to the prod and then delete all test data to have a clean state for the staging.
On a regular basis while developing my cart, I keep seeing this happen where the inputs have no padding. I am using the floating labels and limited variables and rules. It does not happen every time, but enough to make me not have faith putting Payment Elements into production.
Hi, I'm looking to test our custom Stripe Connect integration for the future_requirements use case. I've looked at the documentation, but there doesn't seem to be a way to change the state of an existing compliant test account to have future_requirements (with no requirements).
I've been on a live chat to stripe support for an hour but I don't think they even understood my question. So frustrating.
Hey, Hi I transfer the amount to connect account 6 days ago. I can't be able to do payouts by using API
{
"error": {
"code": "balance_insufficient",
"doc_url": "https://stripe.com/docs/error-codes/balance-insufficient",
"message": "You have insufficient funds in your Stripe account for this transfer. Your card balance is too low. You can use the /v1/balance endpoint to view your Stripe balance (for more details, see stripe.com/docs/api#balance).",
"type": "invalid_request_error"
}
}
I am getting this error
WRT future_requirements on custom Stripe Connect accounts, I assume I can just redirect the user to the Stripe Connect Onboarding wizard and it will deal with the collection of that future info?
(I can't test this on the Stripe test system, so just verifying this is how it would work)
Hi Devs,
We are implementing customers to redirect to Stripe Customer Portal view on Manage Billing button click on our product. Once customer redirected to Stripe Portal can we provide him sign out option or can we make portal session expire once he clicks on browser back or Return link.
The reason for this question is, if customer redirected to portal and left the system. Some one can see the browser history and open the URL they can able to see the portal view an can modify the details. which is complaint issue.
Please suggest any suggestions
Hi! Where can i find the webhook secret?
Developers-->Webhook--Open the Webhook URL-->Signing secret
can I hire someone to intergrate ideal and bancontact with stripe to shopify?
Hello! What is the api to get the Setup Attempt in JS.
I just received a very surprising answer from Stripe support, can someone confirm that there is no Test Mode version of this settings page ? https://dashboard.stripe.com/settings/billing/automatic
As shown in the screenshot I am able to toggle on Test Mode on this page and [Test] gets added to the page title, but the URL does not change and every change I make gets applied to the live production settings as well.
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Hi, I picked 2 different succeeded payment intents one with card method, the other with SEPA method. Going to events generated for these payment intents I noticed that with card payment there is the invoice.payment_succeeded event, but with SEPA there isn't this event, there is only a payment_intent.succeeded, why?
How can I remove all production data?
Hi there do you have something to simulate a customer subscription renew from admin dashboard ? My concern is about testing subscription renew in prod (like test o clock you have in test environment)
Hi, good morning!
I have a question about the application fee.
When a paymentIntent is refund, the application fee is automatically refunded?
Hi there!
I have a questions regarding saving payment methods. The application defaults to saving payment information, so payment intents are always created with the setup_future_usage = 'off_session'. But this is resulting in duplicate payment methods being saved in stripe for the same customer/account. Is there a simple way to prevent this from happening?
Hi dev team! I'd need some advice concerning payments intents being updated while already in the payment process and redirected to EPS or Klarna for instance.
Good morning all! I'm trying to find a way to download/export the logs from dashboard.stripe.com/logs in order to scan them programmatically, is that feature available somewhere in the dashboard or through the API? I haven't been able to find it yet.
Is there a way from checkout.session.async_payment_failed webhook to get the reason for the failure?
Is there any way to add VAT to reciepts created through stripe terminal?
/the payment intents api
When I do a Capture by sdk, what status does it return when it is not captured synchronously, and will the webhook return success or error, sdk will return Pending, Processing?
is there a way to set setup_future_usage to true for a subscription's first payment_intent when creating the subscription via the API? the goal is to auto-attach a new credit card to the customer when the customer is paying for a brand-new subscription.
hello
please help me how get my money in stripe ?
and how create stripe payment example
hello everyone, i am trying to se a custom link that contains the order number (or invoice number doesnt matter) after the checkout is completed i would like to show it on the checkout completed page to redirect users to a my site module (i am using the stripe checkout link) so its external from my website
Hello everyone im getting an error when trying to create a payment of “No such PaymentMethod: 'pm_xxxxxxxxxxxxxxxxxxxxxxxx” only when using the live api keys, whit the test api keys is working fine
Howdy! We have a bunch of refunds/transfer reversal that were initiated both via the Stripe dashboard and API.
Is there a way (via API) to list all refunds/reversals that were made through the dashboard?
Hi, is there a SEPA test IBAN that generates payment_intent.payment_failed event?
Hello everyone, I am trying to relate a payment to a client, successfully created and received the id, but it does not work for me when relating it to the payment, what can I be doing wrong? In the images I share the functions that I use, thanks
Hey there. I have a question regarding to server side checkout. I have a running ionic/angular app, from where I open the checkout page in a browser. I want to know, if its possible to retrieve the payment-success info (of course if the payment was successful). Because this is happening in a separate browser window, how can i listen in my app, if the payment was successful? Thanks.
Hey. Can we open back the thread II0071-setupattempt pls. I got more question.
e have recently switched to using the payment element
I noticed this comes with GooglePay out the box
We are looking to implement apple pay. Does this also come out the box or is this the payment request button we need?
I'm planning out how I'll be implementing ACH Debit on my web application using the <PaymentElement> and have some questions around emails.
I understand that by supplying Stripe with the user email when the user opts to use ACH debit as the payment method of choice, Stripe will send the user a confirmation email that includes the mandate and the collected bank account details. If the user needs to go through a process that includes verification via micro deposits, Stripe will also take the reign on that and send the user an email with the micro deposit information.
My question is whether or not Stripe also sends emails in these scenarios:
-
Micro deposits are only valid for 10 days. Does Stripe email the user automatically to let them know after 10 days have passed or is it up to my BE to listen to an event and send that email.
-
ACH debits can take up for 4-5 days to determine whether or not it is successful, if it is not successful, does Stripe send an email to the user? I know in this scenario, Stripe does send a webhook event for us to handle.
Hey! 🖐️ I am creating synchronization between Stripe API and Google BigQuery. The plan is to connect the API daily and pull the differences made since the previous day. I started by analyzing **Charges **object and I see that the only timestamp provided is in the field created, which is in seconds. It is difficult to rely on that field...
But I am sure many people did something like this. Can anyone point me to the documentation, article etc. about best practice?
No such token: 'tok_1LAwzfEbIq7ejsWWjWdLmubq';
Hey, I got a question about payouts on connected accounts. Can I get Instant Payouts on a connected account ?
HOW to solve the issue?
Hello !! Im trying to implement the Stripe subscriptions example but still i get a not found error when the forms action calls /create-checkout-session, could someone tell me why this dont work in Next.js?
plz hlep me..
See the thread above
guys i have a question regarding my ios application and i don't understand why but curl requests are working on my terminal but as soon as i open up my iOS app and run the code which i wrote following stripe's youtube channel it just doesn't work , can someone help me out with this please ? there's the error which am getting plus here's the code, the app would only execute the else condition as if paymentIntent is empty but why i have no ideaa, the server is running on "http://127.0.0.1:4242/". NEED HELP IN SWIFT.
resource_missing - source
No such token: 'tok_1LAwzfEbIq7ejsWWjWdLmubq'; a similar object exists in test mode, but a live mode key was used to make this request.
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{
"name": "DEVELOPER B",
"description": "Hello",
"email": "biswajit.das801@gmail.com",
"source": "tok_1LAwzfEbIq7ejsWWjWdLmubq",
"address": {
"city": "Sunnydale",
"country": "AU",
"line1": "79 Meyer Road",
"line2": "",
"postal_code": "5354",
"state": "South Australia"
}
}
Please respond in the thread! We use threads to keep everything organized
I'm getting a decline-code of "pin_try_exceeded" when I try using the terminal (pi_3LAyZvBPn4NCpQKR1szb1AbZ)
plz send example...
Please look above and look at the first message you posted. There is a thread there you can click on and respond in.