#dev-help
1 messages · Page 171 of 1
Hi there. Trying to verify our non-profit organisation. The steps say to change the organisation info but it doesnt give me an option to do that. Could anyone help?
Hi, looking on this example for custom connect onboarding https://github.com/stripe-archive/developer-office-hours/blob/master/2019-10-30-connect-onboarding/server/node/server.js#L33 the type is : custom_account_verification, but in the documentation for account link https://stripe.com/docs/api/account_links/create#create_account_link-type the only possible values are account_onboarding or account_update . Is custom_account_verification still valid or has been deprecated.
they are a way using the "connect onbaording" hosted solution for custom account https://stripe.com/docs/connect/connect-onboarding to capture the information needed for payout (like debit card, or bank account)?
@bleak breach about what we were talking about it #841573134531821615, is there any way I can actually test?
I will never be sure if my code works if I don't see some sort of sample invoices
Is there any way to push funds to a card? Meaning, either through debit or by a credit?
If I have set up a user, and store the payment method.
Can someone clarify for me what exactly https://stripe.com/docs/api/subscriptions/create#create_subscription-payment_settings-save_default_payment_method does vs. just updating https://stripe.com/docs/api/subscriptions/create#create_subscription-default_payment_method
Hey, can stripe-react-native do klarna?
As a user of Stripe's services: the $2/"active" account fee is charged monthly, to the Platform Account, as are the 0.25% + $0.25/payout fees. This fees are NOT simulated in Test Mode.
Hi,
Where can I check the fee applied to my plateform when I do account-debits https://stripe.com/docs/connect/account-debits ?
Ok I have just found it at the very bottom of connect/pricing page
Hello! Question about sepa_debit: how often does a payment not clear after its status goes to processing? I've had a few customers use this method and it's taken about 4 days to receive the payment_intent.succeeded event. I only fulfill the order then, but I don't like that they have to wait... is this still the safest way to proceed, or could I fulfill when I receive the processing event?
Hi 😄 For the Orders API, are there any disadvantages of declaring the line_items product prices inline using price_data? I set the product ID to reference an empty "dummy" product with no prices attached, and instead declare them on the fly on the server when creating the order. Any gotchas to this method or is it intended to be used this way?
Hello. I am working on trying to "catch" the api response so that i can store it in my database. I would like to do this after sending a refund, and also after someone pays
Hi there, I am migrating to us the new React Elements following this guide: https://stripe.com/docs/payments/payment-element/migration
I have enabled the us_bank_account payment method, and when it show up I see there is an "Enter bank account details manually"
If my customer selects that, and enters their routing number and account number -- will I have to verify micro-deposits? It used to be that way, but Stripe has come out with a bunch of new ACH stuff so I want to know if I need to build that or if Stripe will just manage the verification of that bank account for me.
Thanks!
Hi. I have a subscription set up using a BACS direct debit payment method. However, the payment is showing as "incomplete" in the dashboard with the message "The customer hasn’t attempted to pay this invoice yet.". Also, the PaymentIntent status is requires_confirmation. Do anyone know what might be the cause of this?
In test mode, can I create a fake Tax registration ID to begin testing in a region?
Step 3 in the docs - https://stripe.com/docs/tax/set-up
Say I wanted to begin work on implementing Tax in California. Do I need an actual tax collection ID in test mode?
Test mode + Taxes are unclear in the docs.
Heyy, have a question regarding onboarding
When onboarding an account from Portugal Stripe specifies that the agreement type should be recipient, but for some reason i was able to set the agreement type to full
The Invoice object contains the account_country and account_name. Is it possible to get other account details for the company such as the state, and line1/line2? EU VAT regulations require that we provide those and would be nice to have that match the existing stripe data for the account.
Hi. I am having an issue finalizing a migration and I feel pretty awful submitting yet another support ticket to check in. Any tips on what we can do to get the process moving again?
Hi guys. Is there a way to integrate stripe to my react marketplace as C2C rather then C2B
Hi, I marked a payment method as blocked in stripe, but the user is appearing to still be able to set up multiple payment intents with this card. Is there something else I need to be doing to prevent this behavior?
Hi,
I can debit an account using https://stripe.com/docs/connect/account-debits.
How can I credit an account from the plateform?
Hi!
I am using Stripe Connect Service for marketplace. I need total earned for the specific connected account how would I do that?
Also, I need an analytics for an year filter by month to get the earnings.
Best Regards,
Mohsin
Which stripe documentation would inform me on creating a custom checkout form instead of the prebuilt stripe checkout form? I can't seem to locate it
Hi team, I was wondering which api objects I should be querying for in sigma to find all Connect accounts on my platform that currently have negative balances. Thanks in advance.
Hi! I'm playing around with saving a customer's card details for future payments. I created a new customer and I attached the customer ID when creating the order and returning the client secret back to the frontend.
So if I re-use this customer ID in a second order, does this mean the Payment Element will show the existing card (like a card wallet), or is this only for "off-session" flows? I'm looking to initialise the Stripe Elements as normal, but pre-fill the form/show the card wallet
Hi, it is available the example of rentwell maketplace https://sessions.stripe.com/sessions/dem-03 ?
hi, I am looking to fetch Future refunds or disputes data of a connected account. is this possible?
Hello, we are looking to get rid of our custom payment UI and start using the Payment Element (payment sheet) we are having some problems with presenting the choose payment option UI, help will be highly appreciated. Thanks in advance
I'm getting a 400 error back from stripe API when using the .NET SDK to list payment methods for a customer using auto-paging, can you assist?
hello team after a express account is created but the link is expired I try using dashboard link and I get stripe.error.InvalidRequestError: Request req_0xLSC5RQvuBENn: Cannot create a login link for an account that has not completed onboarding. what is the way to recover the account ?
can you open the thread again @crimson needle
Is there a way to only query one-time charges through the API?
Also, when expanding subscriptions for a customer, do I only get active subscriptions or do I get cancelled subscriptions as well? If it's the former, is there a way to get all subscriptions in the expanded field?
About currencies. If my customer pays in USD to my MXN subscription, will there be any problem to process the payment? My account in MXN.
Hey Team - I have a question about Google Pay support for iphone devices. I noticed that the Google Pay button does not show up on Google Chrome when using an iphone. Is it possible to make the Google Pay button show up on iPhones if the user is checking out through Google Chrome?
Hey just went through the payment intents doc. Good thing is it allows me create a custom checkout, unlike stripe checkout method. But payment intent does not accept line_items to notify stripe that a specific product was paid for like Stripe Checkout does. How can I achieve this with Payment Intent?
@crimson needle Would you say I should always add an Apple Pay card, even if the same (fingerprint + exp) card as Apple Pay already exists on the customer object? I mean; is there some underlying mechanism that would cause one copy of the Apple Pay card to fail and another to succeed? Just with regards to the recommended approach for using Apple Pay we talked about earlier.
Hi, I'm working through some issues on subscriptions/invoicing. On invoices auto-created by Stripe, we need to step out to our tax provider and get a tax rate which we import into Stripe taxrates. We have been updating each line item with invoiceItem.setTaxRates and in debug it shows the line item updating correctly, however this data does not appear correctly when viewed in the Dashboard. Do we also need to update the invoice object too or is there something else that we need to do? Thanks!
Hi, just wondering if anyone knows of plans for Stripe to implement gift cards in the next while. We're working on building out a gift card implementation (setting up printing drop shipping, etc) and don't want to finish work on it and then find Stripe just launched the same thing 🙂
Hi, Does anybody use Stripe with Pitchero? I'm getting told "Pitchero only supports bank accounts created in . Please update your default currency in your stripe account settings" but i see no way to do this in stripe?
We have a a client that is having customers reporting being unable to pay when SCA is enabled on our platform. Without SCA the payments do not work in Britain, but with SCA US customers are unable to complete transactions
Hey,
when I have a subscription, it will be created in the status incompleted. After some time when no payment was successful, it will switch to incomplete_expired. But what if I use a payment method that takes longer than 1 day to process, like e.g. SEPA? How do I handle this case?
Does any one know how can I this ?
Hi! I don't know where else to post this, but I think I found an error in the docs - this second snippet should show an array of payment_method_types, but it's just a duplicate of the snippet above - https://stripe.com/docs/payments/save-during-payment?html-or-react=react#save-payment-details-for-future-use
Hello guys, does anyone used before the Search for PaymentIntents? I'm stuck on it and I'm wondering if someone can help me 
Any suggestions for how to add a Multi-year subscription in stripe... eg get a discount of you sign up for 2 years? Thanks,
Yes - we have an annual plan for $20/year but we also want to offer a 2 year term for $35
Hey, is it possible to convert usd balance to eur balance? I got money on usd balance but need to convert it to euro, is it possible to do?
Why doesn't /v1/payment_methods/:id/detach take a CustomerID to verify the owner of the PaymentMethod?
As it is, when a customer asks to remove a PaymentMethod, I first iterate through the Customer's PaymentMethods before detaching the PaymentMethod, in order to avoid an attack where a customer spoofs a request with some other customer's PaymentMethod ID.
New to stripe - any insights on solutions to access customer location data (namely states, since we're in the US)?
Hey! New guy here! I'm trying to reach an account using the procedure described here https://stripe.com/docs/api/accounts/retrieve and according to the postman I get the account data, but the status is 500. Any hint on how to overcome this?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Okay @crimson needle, it seems that neither default_payment_method or save_default_payment_method work when you use payment_behavior => pending_if_incomplete - so how would I specify a payment method when updating a sub using pending updates? Can this not be done then?
When payment_behavior is set to pending_if_incomplete, you can only pass supported params.
Testing webhooks for charges made to connected Standard Connect accounts - can you clarify the difference between connect accounts created with "test mode" on as opposed to real connected accounts that are sent charges in test mode? We can't seem to get webhooks sent to our endpoint from either even though the test transactions are going through and showing up in the transactiosn section of the connected account.
Quick question. Update default payment method (card) for the subscription have to follow this approach, right?
- create a new payment method
- attach it to the customer
- attach it to the subscription
- remove previous payment method
Hi guys, I'm having a hard time here in order to Clone customers across connected accounts and update a payment intent using a paymentMethod. I'm lost in this doc https://stripe.com/docs/connect/cloning-customers-across-accounts that tells me if I use Payment Methods API I should instead of use source to use payment_method , but if I do I get an error like this but I can't get how to do it, anyone can give me an example?
A token may not be passed in as a PaymentMethod. Instead, create a PaymentMethod or convert your token to a PaymentMethod by setting the card[token] parameter to tok_1L34uVBO61X86dOSdRfa7LI5.
Hey guys, I have a question about Connect and split payments.
Sorry if I'm in the wrong place, but I'm getting nowhere with the research.
I have an online store with several partners and would like to automate that fixed percentages are split to their Stripe accounts. This should be possible with Stripe Connect.
Could someone give me a tip? A ready-made solution would also be ok.
I'm looking for help with the stripe.paymentRequest. canMakePayment keeps returning null. I have setup https locally (I do see an invalid cert warning but it is a self assigned cert). I am using google chrome and added payment methods. When I go to https://stripe.com/docs/stripe-js/elements/payment-request-button I see google pay as an option.
Hey folks, support told us our account is in review because we need to update the account's MCC. But I can't find where to do that. Am I crazy or is it not possible?
Hi,
Can i pass custom taxrates for each subscription item
or do i have to create a taxrate object
hello,
I need help with a refund, my stripe account has been closed.
canceled a transfer to my account and there is no way for stripe to refund the client, I've been waiting for 1 month and it won't let me do it because the account is "closed"
Can somebody help me?
is there an api or dashboard option to add a team member under all my connect accounts so i don't have to make them dozens of invites and go 1 by 1?
Question about stripe checkout and taxes:
there's a checkbox for "I'm purchasing as a business" that will show up when I am using automatic_tax but I can't seem to get it to show up if I'm using tax_rates or dynamic_tax_rates. Am I missing something?
Hi I am getting the following error. Any ideas what this means?
"error": {
"message": "Source sharing for type ach_debit is not supported.",
"param": "type",
"type": "invalid_request_error"
}
@shell grotto Please put that in the thread I created for you
Hi Stripe,The credit card payment screen of our Stripe looks very flat. No colors, no depth like shown in Stripe website and documents. What are we missing? How can we make it look more trusthworthy so more customers would pay
Again (as always) im trying to verify my account (i have money) and then my account is simply CLOSED withhout reason. I tried to verify a LOT of times with A LOT of id documents. Fun fact: i cant refund my client and no one reply my emails/support.
I hope you can help me to remove the high-risk problem in my account, so that I can collect and withdraw money normally, thank you!
The new account I created was blocked just after receiving the payment
Very anxious. Is there a template filled in for review!
When using the pre-built checkout and relying on webhooks to return the confirmation, can I assume that the pre-built chekcout interface "pay" button showing green (success) means that the charge went through? In other words, we don;t need to rely on the response from the redirect URL via web to know that the charge succeeded. Is this correct? When the paument "succeeds" on the UI form , what is the status of the transaction?
Hi, I am using stripe elements and have theme: night and it works fine on browsers but when its inside an iOS app, it still has a white background. Any ideas on how to fix this?
Hi there, I have been trying to apply a Coupon to a Subscription with no luck - I am able to apply the coupon to an upcoming invoice (through stripe.invoices.retrieveUpcoming), and have it reflected in the response, but when I attempt to apply it through the subscription.create, the discount is not reflected. I am wondering if I'm passing the coupon wrongly to the subscription.create function
What is the object type send with the checkout.session.completed event webhook? Is it a session object? charge object? develpoing in .net and it looks like a Session object but can't really tell. Using the code on this page as a guide, https://stripe.com/docs/webhooks/quickstart but it is not clear what is being returned with the checkout.session.completed payload
BrianC-webhooks
Hii need urgent help
Howdy,
Need some help wondering if I can solve this without Sigma or if I should just wait till our accounts are provisioned for Sigma.
Effectively, trying to marry up Stripe Connect with multiple connected accounts with their transaction-level data against our business model data (db). We store against transactions metadata for FKs against our domain models, so I can cross-reference them.
However, obtaining this data is a pain in the butt.
At the moment I'm picking a singular connected account, exporting (all fields, so it contains metadata too) all transactions for a given date rate (e.g. last month).
Is there a way I can get this data via the Stripe Connect API? it doesn't really tell me if it's possible.
Hey Stripe-Team, for our new business we implemented a subscription according to your tutorial: https://stripe.com/docs/billing/subscriptions/build-subscriptions
This works fine so far, but I would have some questions.
1.) Assuming the payment worked fine. How can I send a receipt to the customer? Or is this only disabled in test mode?
2.) Assuming the payment did not work. How can I send an invoice via E-Mail to the customer? And how can I listen to changes since I would need to have a proper way to activate the customer on my server, if this customer pays the subscription via the E-Mail link and not during the payment process on the application. I read something about webhooks?
3.) Assuming the customer agreed to buy the product, a "subscription" and "customer" is created succesfully on Stripe, but closes the app accidentally. I** would like to give the oppurtinity to continue the payment**. I tried to store the subscription.id on my server. If this customer has a subscription.id on my server, I retrieve this one with await stripe.subscriptions.retrieve(). However, the <PaymentElement /> on the Frontend just stays "empty" in this case, with no error messages provided.
Thank you in advance for your help! 🙂
Hi guys, we are just implementing the possibility to save cards with Stripe. Is it possible to somehow disable gPay/applePay to show? its quite confusing.
Hey guys, how can I set MOTO to true using the Stripe Payment Element (React) I cannot seem to find documentation on it
Hello there, I had question on payment receipt
what's the difference between the invoice.paid and the invoice.payment_succeeded events?
Hello, is there a way to use stripe listen cli and specify an api version ?
Hello Stripe Devs! Jogui here. Our Stripe implementation is working flawlessly, but now we want to improve the tax detection (we are already using Stripe Tax) but we only provide the IP. To improve tax detection, https://stripe.com/docs/tax/customer-locations#supported-formats, it appears would be useful to ask the user for their country and postal_code.
Question: the correct way to add this information when creating a customer, is:
Address address = Address.builder().setCountry(country).setPostalCode(postalCode).build();
CustomerCreateParams params =
CustomerCreateParams.builder()
.setEmail(user.getEmail())
.setAddress(address)
.setTax(Tax.builder().setIpAddress(ipAddress).build())
.addExpand("tax")
.build();
Our should we remove the setTax param, as the Tax.builder() only allows to set an IpAddress, but not the country/postal_code.
Thank you!
Hii Need help
Hi - I had a chat yesterday about an issue with BACS direct debits https://discord.com/channels/841573134531821608/978699966803497011. The issue is that payments are failing for one of the subscriptions we've created. The suggestion (in the linked to thread) was to make the payment method the default payment method for the customer. I've done this now - but when I retry the payment I get this error:
"This PaymentIntent requires a mandate, but no existing mandate was found. Collect mandate acceptance from the customer and try again, providing acceptance data in the mandate data parameter."
I can't understand how they got into a state where the mandate is not found - I thought it would have been created automatically via the Stripe Checkout flow? Worth noting we have several other Stripe accounts (via Stripe Connect) where BACS direct debit seems to be working fine. There just seems to be an issue with this particular Stripe account.
Hello, macau can setup stripe on shopify?
hi #dev-help Need help quickly.
I'm getting this issue PFA below:
It was working fine 8 months before but suddenly getting this error from the past 3 days on the Production and Staging environmentr. Although it was still working on the Local environment. I am using React as the front end and Java as the backend.
Hi, I'm having an issue with Connect External Account (bank account) on test mode. Previously I can create it in test mode, I've done many times before, I use it to test the features on our test site. However I can't get it work any more, it always returns { "error": { "message": "Only live keys can access this method.", "type": "invalid_request_error" } }. Here is the request ID: req_jVV1OpukTkIvy1. Is there any way to get it work?
Hi guys , we are having an issue on production where apple pay is not working
I have this #dev-help message thread here.
I did expect this gonna work on production as we are using live token and all good.
https://pay-payzone.easypaymentsplus.com/fundraising/campaign/204/donate/ <== Production link ( not working )
https://dev-payzone.easypaymentsplus.com/fundraising/campaign/1172 <== Dev link ( working perfect )
@meager hawk you did mention it to me once that what we have is a legacy way and we should pass the connected account on front end but I still can't understand why the production is working and none production is not working , we already implemented the new recommended way but that not gonna go live for 2 weeks 😬
any help here please ?
Hello there, query here regarding the payments element - can we adjust the UI text highlighted above? Terms such as "check out" and "order" don't make sense for our use case (one-time payment for services). I can see a request containing a dictionary-like JSON object being sent to the client upon rendering the payment element, but can't see any documentation regarding adjusting UI text.
Hi Team, We are getting the below issue while updating the metadata onto charge/payment record
"Error while talking to one of our backends. We have been notified of the problem. Please contact support@stripe.com with any questions you may have"
any idea?
Hey guys, any way to check the payout.paid in webhook?
I'm having this kind of error.
Hi @waxen spindle ,We are getting the below issue while updating the metadata onto the charge/payment record
"Error while talking to one of our backends. We have been notified of the problem. Please contact support@stripe.com with any questions you may have"
any idea?
Hi. We have a Stripe API integration that's worked fine for years, but recently we got a situation where the API told us about a payout (po_...) with 2 associated charges (binvp_...) where we didn't recognise the charge codes. What does binvp_... mean? We also can't find these codes from the Stripe search box, which seems unusual.
Hello, im having the
problem that in our Vue app, we only load stripe and stripe-elements once in an initializer. So when we want to do an experiment where we layout the stripe elements differently we run into the issue that we will also update our current /checkout page because they use the same stripe-elements. Basically my question is, how do
you handle different /order /buy pages with different stripe elements?
Can anyone tell me what happens to Pending Updates in a Subscription once the renewal invoice is generated? Are they included in the renewal or excluded?
Hello, how can I get the number of days a subscription is past due?
where would I set up my Stripe endpoint for actions on the payment status?
I´m using MongoDB, Node/ express in the backend and react in frontend.
Would I have to set up the endpoint on another server than my backend
Hello, I need some help investigating an issue with a customer who initially having a subscription status of unpaid then had their draft and open invoices marked as void/uncollectible but their subscription didn't cancel automatically unlike other customers in similar situations
hello all
need help with connected accounts cross border transfers
for a standard connected account
Hello, I need some help regarding a feature I am trying to implement while making an ecommerce platform. I am collecting charges on behalf of my customer. and payout using the destination_charges But I want to schedule their payouts weekly instead of instantly. Here are the details
- My Platform
- My customer (A)
- My customer's customer (B)
Now B directly to me, and I ship the orders for A. I pay to A with the destination_charges from the charges I collected from B. But in case the order is cancelled or something I don't want to pay to A in that process. And also want to clear the payments for A weekly or biweekly. Can you guide on how I can implement that functionality? Thank you
Hi im making some test with custom accounts . created a custom account for a individual and country US. card payments and transfers as capabilities, then generate de connect for custom accounts link and pass the identity verification. no credit card or bank account info was asked, only the identity verfication.If i use account.retrieve i get eventually due , past due requirements in order to simulate payments from and to this accountwith . how do i set up the external account field or enable payments?
I am having trouble conceiving of a way to use stripe client libraries to collect payment information (either for immediate charge or later off-session charging, or both) in a situation where I can't know who the related Stripe customer is yet; do I have any options?
Hey guys, the marketing team is annoying me with the question of what are the payment methods accepted by Stripe in Brazil. I honestly can't tell them because I've seen at least 3 different answers in the stripe's website and the sales representative said a 4th answer over the phone. Maybe you guys could tell me a definitive answer?
Hello, Is Stripe-node package missing issuing funding Instruction method?? I need to topup my issuing balance from api
k3davis-payments
:question: @indigo crane Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
how do I find a setupIntent for a specific customer? I have a setupintent for a us_bank_account with a next action to verify_with_microdeposits and it shows a hosted_verification_url. right now the customer needs to check their email to get to that page. I want to show the link in their their payment methods page on my site.
Hello, I am having issues opening the hosted_invoice_url from test mode. When clicked I just see a spinner and in the logs the following: UnexpectedError: Expired API Key provided: ek_test_YW*********************************************************************_******TOJh. Platform access may have been revoked.. Does anyone have a fix for this?
Hi guys, I'm having some issues here on getting the webhooks from standard connected accounts. How can I receive the connected account webhooks?
Hey Guys, ihave question. i have 2 pages on woocommerce site with different products and wanted to use different stripe accounts for each page, so what will be the best way to do that ?
should i change the stripe keys on run time for products or is there some best way ?
Hi , We have signed up several connect accounts (express) for NON us residents.. What we noticed is that many of them have Full agreement type and very few got the recipient type(like MXN).. how is that possible . i am using below link
?
ArjunB - connect agreement
hey @crimson needle could you unarchive the thread?
sorry not sure what happened
Hello is there a contact number for stripe please?
@meager hawk in this case, what happens to the previous invoice?
Sorry the thread is closed
Hi, our team is developing a marketplace and already requested (and approved ) issuing card capabilities. Our wishes where to use express accounts for that . Because the possibility of relying on connect hosted wizard for identity verification AND bank account/credit card data verification.
As far as I know issuing is only available for custom accounts. In our test , Custom account can use connect but , only for identity verification.
Can you please confirm that we cannot use issuing in a express account? We really wanted to go through the express in first place.
Hi! Is there a way we can update tax rate of line items of an invoice in a single API call?
Hello I my project I am using Stripe 3DS payment once payment authentic I want to close payment screen immediately then want to show success screen but I will take 1,3 second to show that success screen within that 1,3 second my pay button is clickable and it's risky ..
Is it possible to prevent stripe from sending the payment intend in the url at redirect?
Hi! I'm developing a website with Symfony and i need to connect the Stripe API. Can you help me please ?
Hi all, we are currently working on a project where we implemented stripe. We create a payment intent with a specific amount. Is it possible to update the amount without the confirmation of the user. Use-Case is the following: User get a reservation from e.g. 50€ and we want to capture 70€.
Hi, I'm from Brazil 🇧🇷,
I've been watching this video https://www.youtube.com/watch?v=0kng70cwW4E&list=LL&index=1&ab_channel=StripeDevelopers
which enables the payment method via boleto (a local payment method), and we also have a **PIX **form, which is via QR Code (has api, etc), I would like to know if integrating this is possible also
thank you
Hello form Tushar
according to my requirement, whenever i am creating a customer account through api i want to pass currency parameter while creating customer account.
so throws error kind of passed unknown parameter. need help
thanks in advance.
link for reference :- https://stripe.com/docs/api/customers/create?lang=node
Hello, I am working with the integration of payments in person, using the wisepos e reader, I have downloaded the sample version, for php/javascript an example of the full app that is downloaded from the page, the problem is that I have not been able to connect specifically to the reader can someone guide me please, thanks
Hello from France,
I am developing a new payment option on my website, I am using Stripe CLI to test it but I am getting a timeout error. Can I have some help please? Thank you in advance.
Hey, I have a payment that is in a pending state. It was created on May 20th. It is a ach payment. It should have cleared by now. What is the issue ?
Hi, is there a limit to products and prices created via API?
Hi, I am testing out crediting amount into customers balance. When forwarding the test-clock I see that credit from customers balance is not added in the invoice that has been generated (due to time advancement). The credit is applied to the upcoming invoice. Is this issue with test-clocks?
This is the subscription id - sub_1L3KdIBuQq6cUmE7mccKDRSY and the test-clock was forwarded to June 1st. The in_1L3KfKBuQq6cUmE7GheeSa8k invoice does not show credit balance applied.
Hey guys, hope y'all doing great! Just a quick question about subscriptionSchedules(), how do I apply a timestamp to trigger the hook event fired from stripe faster than waiting the end of the month (for test purpose) thanks a lot!
I would like to integrate iDeal to Shopify. But I couldn't find any files about that on internet. And your web support have a very little techn. Could you help me?
Hi i need help
I get this issue An error occurred while processing the payment!
The payment could not be processed, because the following error occurred: Payment failed: You have exceeded the maximum number of declines on this card in the last 24 hour period. Please contact us via https://support.stripe.com/contact if you need further assistance.
Hi, need help with getting details about error during call to POST v1/payment_intents , getting error with code card_declined and decline_code: generic_decline, message is "Your card was declined", although Card Brand is listed as supported(China UnionPay) in the doc. Ready to provide more details (BIN of card, currency, time and date of payment, amount, card_exp date). Will appreciate any help.
hi devs, i have a question about the client secret. The client secret that i get in the SubscriptionSchedule response, i will get the same one in the event reconstructed by the webhook later? Im able to extract this secret from this response?
Hi, I need help setting up the Element for saving bank accounts while using microdeposits as the verification method. I'm following this guide here: https://stripe.com/docs/payments/ach-debit/set-up-payment?platform=web#microdeposit-only-verification. The documentation is not entirely clear whether I am able to use Element for this use case or if I have to create a custom form specifically for microdeposits. Do I have to use instant verification in order to use Elements? We are trying to avoid the $1.50 fee for instant verification.
Hi, some time ago the only way to use issuing cord for connected account was using custom-connect, at that moment not was possible with connect-express. I good like to know if Is this is still the case? will be great if we can use connect-express + card issuing for connected account
When we retrieve a PaymentLink, we are not getting the :name, or :list_items. Is it possible to expand the object and get the :name and :list_items (we are trying to get the price_id and sync the name). Seems that you are just stubbing a name off the Price/Product name and we cannot define the name?
Hello! I need to know how to get all transactions for one account via API. From here https://stripe.com/docs/api/balance_transactions/list I have that the transactions list has a hasmore property and a limit, but I wonder how to know the total transactions number.
Bonjour, one of our customers was not able to add their card. The flow requested to go through 3ds but it did not work. They contacted their bank. The bank says it is a problem on Stripe's side. Could you review this setupintent and tell me if my org is doing something wrong? seti_1L1z6TGTsLVnzqGEi6j3IOGS
Hello (again 😆)! I'm looking after this example https://github.com/stripe/stripe-connect-custom-rocketdeliveries/blob/master/routes/pilots/pilots.js#L149-L175 in order to verify an account. In there I see these conditions: if (!stripeAccount.details_submitted) {
return {verified: false};
}
if (stripeAccount.requirements.disabled_reason) {
return {verified: false, reason: stripeAccount.requirements.disabled_reason};
} is that good enough to be sure the account is verified?
Hello! I have a question about manual payouts for connect accounts, is there a way to specify the "settlement" period? i.e. the holding period in which the funds from any transactions in that period are held and not available to payout? So after 14 days for example, the funds would be released and accrue with the existing available funds, which could be paid out at any time (since it's manual)
Hi, signed express accounts
for NON us accounts. but some have full agreement type and some Recipient
how is that possible
Hello! is that possible to get the id from a transfer when it's done?
If we manually retry a failed webhook... we see that the previous attempts still show a Next Retry time and when that time comes we see a new succeeded webhook attempt. Is stripe actually resending the webhook again even though we processed it manually with success using the Retry button? Example event: evt_1L3JzOGhx9M4dYTOOf6qqNEC
Can you tell us which webhook endpoint the checkout.session.competed webhook event was posted to for this transaction using pre-built checkout? the session id is cs_test_a1mlbw9hwQmmgX8gd9in4LNiJq84SPMq4801w5T2A9GAVsLHRmyPw0elpK It is a direct charge OBO acct____________6B (test account)? We have been trying to get webhooks tested for more than a week now and things keep failing but no error messages. We only have one endpoint configured that will accept this event and it is not hitting that endpoint.
I am getting an error 400, and from the docs it says this error is caused often due to missing a required parameter. The required parameter that i am missing is "amount:", but i provided the amount from my Android site code.I am not sure how to go about handling this can someone help.
Hi !
We integrated stripe API on a react native app few months ago for clients connected on connect express.
We did not change anything in our code but since few days, when customers are paying, there is a popup showing "Authentication complete
You may now close this window" for each payment.
Do anyone have any idea why this is happening ?
Thanks for the help 🙂
Hi guys! Not sure if this is the right place for bug reports, but I just noticed that whenever a Stripe Connect account is in the 'Restricted' state the platform account UI always seems to display the entities in test mode even though the test mode toggle is off.
Hello guys, we are integrating Stripe on our telemedicine platform, we are using Flutter for the mobile apps. Currently we want to allow providers to log into their stripe dashboard, but we do not see a way to create a login link for Standard connect accounts... is there any workaround?
Is it possible to allow customers to deposit amount in different accounts.
Could one potential way of achieving this feature is allow a customer to have multiple connected accounts? Customer wants to deposit 91% in one Bank account for expenses and 9% for taxes in another.
My app would divide the payments.
Hello! I am working with Connect Accounts in rails trying to create a payment Source to Top Up accounts using a Bank Account Token.
I create the Bank Account Token on the front end using stripe.js:
```stripe.createToken('bank_account', {
country: "<%= @company.address.country %>",
currency: 'usd',
routing_number: routingNumber.value,
account_number: accountNumber.value,
account_holder_name: "<%= @company.name %>",
account_holder_type: "company",
}, {
stripe_account: "<%= @company.payment_provider_id %>",
}).then(function(result) {
console.log(result)
createSource(result.token.id)
});```
And then pass the result.token.id to the back end where it is used to create the Source:
source = Stripe::Source.create({
type: 'ach_debit',
currency: 'usd',
usage: 'reusable',
token: bank_account_token,
owner: {
name: @company.name,
email: @company.representative_email,
},
mandate: {
currency: 'usd',
interval: 'variable',
acceptance: {
status: 'accepted',
type: 'online',
online: {
date: Time.current.to_i,
ip: ip_address,
user_agent: user_agent,
},
},
notification_method: 'stripe_email',
},
}, {
stripe_account: @company.payment_provider_id,
})
@company.payment_source_id = source["id"]
@company.save!
end```
When I create the source though I am getting the following error:
`When creating a source with a bank account, the source and the bank account must belong to the same merchant.`
I include the stripe_account (company.payment_provider_id) when creating both the Token and the Source and have verified that the connect account ID used in both is the same.
Hello does anyone know how to get payment intent object to return price_id?
hey team, I just noticed that when I create an "account" and send the customer through the onboarding flow using the returning url, they have to login (or signup) with stripe.
I don't see why the customer needs to have a stripe account in order to submit their information. is there a way to avoid this?
this is the tut for reference: https://stripe.com/docs/connect/express-accounts
Hello in subscription creation i want to pass "cancel_at""
how should i format this?
Hi,
in the checkout params,
I would like to configure dynamic images + the price of my subscription.`
{
price:'price_id',
images: ['imageUrl']
}```
How shall I do that ?
It seems forbidden:
`"You may only specify one of these parameters: images, price."`
Hi Stripe team, I need help! My webhooks are failing, could someone from dev support pls, reply to we can troubleshoot ?
Hi there, we are currently a Stripe partner, and I see there has been an update for Stripe Apps. I would like to know who to speak to about this new program?
Hi all. Is there a way to query for Payment Intents based on metadata?
Hi all, I'm trying to confirm an payment using Ideal but i'm retrieving the error "You must provide paymentMethodType". Can anyone take a look with me and help me out?
React:
try {
const {paymentIntent, error} = await confirmPayment(response, {
paymentMethodType: 'Ideal',
paymentMethodData: {
bankName,
billingDetails: {
name,
},
},
})
Error:
Object {
"code": "Failed",
"declineCode": null,
"localizedMessage": "You must provide paymentMethodType",
"message": "You must provide paymentMethodType",
"stripeErrorCode": null,
"type": null,
}
Hi all!
We experience a growing number of failed payments caused by insufficient funds issue. Does anyone face the same issue over the last few days?
Hello guys, as we are moving towards using the PaymentSheet i updated Stripe Pod from 'version 21.7.0' to 'version 22.4.0' i cleaned all the folders and even went as far as removing the stripe pod to have a clean install, im seeing dozens of errors within 'StripeUICore' mostly onces complaining about 'Type 'String' has no member "Localized"', does anyone know whats going on? Thanks in advance
Hi. I use Stripe Connect. When I do a PI with on_behalf, I see that in the PI, I have the 'Statement descriptor'. What is the default value? How can I do to update it to add a prefix on it?
Hey guys!
We ran in to an issue. We're using Woocommerce Stripe plugin with Credit card turned on. Now in the Checkout page card details are mushed together (https://www.webpagescreenshot.info/#v2=VnhiNZyLw). We've already tried adding additional CSS:
.stripe-card-group,
.woocommerce-account .StripeElement,
.woocommerce-checkout .StripeElement {
width: 100% !important;
}
But it does not work. Do you have any suggestions how could we resolve this issue?
Hello, I'm presently implementing the ability to confirm ACH direct debit setup passing the us_bank_account object (https://stripe.com/docs/js/setup_intents/confirm_us_bank_account_setup). How are we to ascertain the Financial Institution for the microdeposit mandate e-mail? I do not see a way to pass that information in the object. Thanks!
Looking for an example of integrating Stripe graduated recurring pricing into Nextjs. Vercel has a nice starter but I can't seem to configure it properly for graduated pricing. Preferring Stripe Elements so we can capture specific account details during checkout.
Hello, my debit card is listed under several Stripe Connect Express accounts that I do not have access to. I want to remove it from those accounts / replace the card on file for those accounts for a different one.
Hello, is it possible to restrict a developer to only having access to test data?
Hello! I'm having trouble getting Afterpay working for the same reason in this thread: #971774008871776316 message
I think the resolution was to create an additional form to track shipping information besides what PaymentElement automatically does (Billing address I believe is included). Is that right?
Hi everyone, I have totally completed our marketplace code with stripe connect, using connected accounts
I have a question, is it possible to bypass the stripe-provided onboarding flow to verify connected accounts and provide this in-app
I'm using this code currently:
const { url } = await stripe.accountLinks.create({
account,
refresh_url: 'https://xxxxx.app/dashboard',
return_url: 'https://xxxxx.app/cardconnect',
type: 'account_onboarding',
collect: 'eventually_due',
});
also, is it possible to delete large amounts of test accounts
👋 With Stripe CLI, does anybody know how to trigger the charge.dispute.created event with a specific charge? I can't quite figure out the right fixture override, I've tried various things like:
stripe trigger charge.dispute.created --override charge:id=ch_1234bacd
We are getting an error for a user during checkout (pre-built) when sending email address along when creating checkout session - Stripe.StripeException: Invalid email address: evxxxxxxxxxxxes@gmail.com . It's a valid email but obfuscated for posting here. All letters.. Any ideas? It's on our production server so other transactions are processing without issue
Hi, I'm trying to remove an unverified payment method (ACH) from a customer. I see that payment methods are only attached to a customer once they are verified. Do unverified ACH accounts just fall off the customer account after a period of time if they remain unverified? Thanks
Hello,
Does Stripe Terminal have any suggestions on how to handle offline mode.
Hey all. I am having trouble getting my stripe <button> disabled after submit. I have tried some stack overflow solutions but none of them are working as intended. My implementation is using PHP/HTML. Is anyone familiar with how to do this?
Hi there, our leading reasons for a failed charge is due to insufficient funds. one idea we've had is to check the payment method for sufficient funds a few days before the charge, and then notify the customer before it's an issue. It's important to us that we don't hold any funds unnecessarily before the actual charge. we thought we could create a payment intent to preauthorize a hold and then immediately void the payment intent. I understand that this doesn't guarantee that funds will be there at a later time, but we believe that if the hold were to fail, it would be a good signal that we should notify the customer of the upcoming charge.
If we do the preauth and then immediately void, will the funds still be held for a period?
@languid tulip Hey had some follow up questions regarding the locationId in the terminal SDK
Hi all, I'm trying to build a custom subscription flow (not using Checkout) but I'm confused about the second part of this step that is suggested in the docs https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#complete-payment. The second paragraph in that section of the article links to this section https://stripe.com/docs/payments/payment-intents/verifying-status which covers verifying a payment status. I'm confused as to why this is necessary, if I'm using stripe elements wouldn't clicking submit already confirm the card payment? Like can't I already "verify" whether the payment worked or not simply by the fact that submitting the card form will only redirect if it's successful? Why should I then need to reconfirm the payment? Or am I just thinking about this the wrong way?
Hi guys. We are struggling of weird bug, on stripe checkout. We are using next and @stripe/stripe-js. It works fine then then the page loaded or refreshed, but its not working then client use go back and client side link. Promise on loadStripe never throw any error and never been initialised. Any help on this?
Hi, I have some questions about treasury, specifically transfers between payments balances and financial accounts, if anyone has a moment to help me answer them.
Specifically: what is the API method for moving funds between a payments balance and the financial account, on the platform account? This is possible on the dashboard, but the docs are not clear on what call accomplishes this.
hi ! i was wondering if there is any way to transfers X amount to an X standard account while my balance isnt enough ? (payment tooks 7 days to be available on my wallet)
When using pre-built checkout with return success URL appended with session ID in combination with a webhook backup notification in case of failure, is is possible that the webhook could process faster than the session url return? I think I may have just answered by own question but anyone ever run into this?
Help! I thought I was connecting with Owner Rez so that I could see what Stripe had to offer, but I think I ended up making an account and now I don't know a thing about what I've signed up for?!? Help...
hi guys. I'm struggling to test Apple Pay in non-prod env for connected accounts. I've verified that everything's setup properly but the button won't show up in Safari. The URL is https://order-staging.tryotter.com/s/adrien's-asian-fusion/a/f79a3cdc-b34a-4253-9c76-e4532a3f908d/checkout in case u need to debug
can it only be tested w/ live keys?
Hi team, is there a way to add line items to payment intents? Thanks!
As of now my understand is that for Stripe Connect accounts, Afterpay is enabled by default but Klarna is not. Meaning if I setup my PaymentElement to accept both payment types, only Afterpay will be available until the Stripe Connect account owner requests access to Klarna. Is this correct?
Onboarding custom connect accounts: Does Stripe have a hosted form with which to capture bank account information for connected account external accounts. Pointer to docs please.
Hey Support! Our company is wanting to use Stripe for multiple platforms and I was curious if we could use the same stripe account - for example in both Recharge and Loop or do we need two different stripe accounts? Thanks!
Hi guys! How can I check if an ach bank account created from plaid is verified or pending verification? Thanks in advance
I am on the final part of implementing stripe and i am stuck on the testing, i am getting an error that reads "Stripe invalid request error", "Invalid Integer "2569.9999999999"
Hi, I have a BBPOS WisePOS™️ E and want to set up a Stripe Terminal integration to accpet in person payments, but I've had to give up - it's beyond my capabilities. Is there anyone on here that I can hire to do it for me?
Perfect - thank you.
Hi, It is Opal different to Treasury?
Hello, Im using this api called navio and I am trying to create a authorization header with a bearer token, could anyone help me to sort it out please. here is the documentation
https://docs.navio.app/api-getting-started/
Hello 👋 Hope you are doing well. I have a question regarding subscriptions, invoices and coupons.
I have a subscription plan that costs $99/month. It also has a billing anchor set to the 15th of the month. On top of that we add a signup fee via an invoice line item (in this case $5). While performing the purchase we also apply a $50 one-time coupon.
I would expect the invoice to have both line items (that's working fine), one of them being the signup fee of $5 and the other the Time for the subscription until next 15th of month with the $50 off already included (that also seems to be alright). The subtotal shows fine, but there's an applied discount of $5 (with a reference to the applied coupon) as an extra discount before computing the total value. Where is that coming from?
Here is the invoice ID for reference in_1L3S7AJRUGyRSoWC8UogKEB9
Thanks in advance!
This is new. any idea? I got this while replying to a support email.
Hello hello! Is there a way to create new charts on stripe dashboard? Based on metadata?
Hi! When processing an charge.refunded event, if I want to get the net amount that has been deducted from my account, am I correct in thinking I should be looking at $charge->refunds->data[0]->balance_transaction->net ?
Is there any way to remove the Financial Connections service? I accidentally enabled it.
Hello Team, does IN TRANSIT TO BANK triggers the payout.paid? thanks..
Hey Team, Is it possible to receive Balance transactions via the webhook interface? I'm trying to build a statement / recon of transactions as they happen to update the customer's available balance as events happen (using custom connect). I don't see an event I can listen on which is marked as related to balance transactions... is there an event for it, or am i going at it the wrong way? (Should listen for charges, payouts, etc)
Hi Team, I have an issue with Google Pay. Google Pay showed a wrong amount after I updated payment intent
Hey all! Having some trouble getting set up with StripeTerminal and where to import it from
Hi all, when we try to create a connected account from Stripe dashboard we get following error
Error
{
"error": {
"message": "Unrecognized request URL (GET: /ajax/unified_accounts/retrieve_platform_configurations). Please see https://stripe.com/docs or we can help at https://support.stripe.com/.",
"message_code": "unrecognized_request_url"
}
}
Hello team. I'm currently working in a feature that require to collect payment from users who were prompted to set up a card to their stripe account before using our site. We want to collect the payments under the hood without them filling any information. Any idea how to do it?
hi guys my stripe account is keep closing when someone buy anything 2 3 times and its unsuccessful my account is closing instantly why?
:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Aar
Gm! Is there anyone here who can help me to integrate iDEAL with Stripe running through Shopify?
Hello, just to clarify, both custom and express accounts require verification with a valid form of ID
and this is to enable transfer and destination payments for these account types
also, if accounts have been created in stripe, it is still possible to re-send them through the verification onboarding flow at a later time?
Hello I am getting this error, I'm using laravel as my backend..
We have a question about sending test purchases in live mode. The procedures for testing in test mode are pretty clear however it's still not 100% clear how to set up test purchases in live mode. Is there documentation for it? We are specifically looking for a guide for sending a test purchase in live mode using direct charge OBO connect account.
Hello all, just wondering if anyone has any information on changing a Stripe Connect account that was created as an Express Account to a Custom Account at a later date? I've submitted a support request, any they mentioned that I might need to create a duplicate account for this, but suggested I also ask within here?
Hello all,
Which event should i listen to for recurring payment?
Hey guys, has something changed regarding max number of customer subscriptions (error code https://stripe.com/docs/error-codes#customer-max-subscriptions). I remember not being able to create more than 3 active per customer, and now I've managed to create 5 subscriptions, all active.
Hello guys, Actually I have one doubt I want to cancel checkout session if user didn't complete the payment within 10 minutes but stripe offer minimum 1hr expire time for expire a session but I want to check if user completed the payment or not within 10 minutes
turtle-checkoutsession
Hi all,
I am facing one issue,
Some days before I have received mail from stripe support team asking about upcoming change to the payment element loading experience. And yesterday my checkout page is stopped working. I dont know what happened, I have gone through the mail, checked all the settings, modified the code and checked again but still I am not able to get the checkout page, I am able to generate the clientSecret successfully but when code is trying to mount the payment-element it is throwing an error that "stripe is not defined".
Hello all, if i use stripe.js for a React app, do i have to create a webhook manually? or it would not be necessary
Hi, if you create a Checkout Session object with phone_number_collection{enabled:true}, should the Charge object in the charge.succeeded webhook contain collected billing_phone and shipping_phone numbers? Both of those phone numbers have a value of NULL in the Charge object. Thanks for your help
Hello all,
I have trouble while integrating request pay with stripe.
when I tried to pay with google, It shows error like "The selected payment method is not usable. Please select another and try again."
What are the possible issue here?
Thank you
can you open this thread please?
@feral sierra i've reopened the thread!
im following the connect-onboarding-for-express codebase.. is there a way to get the created user ID to show on success page?
Hi, If the customer input the wrong credit card info, and then we use this information to create a payment intent, what will happen?
hello everyone, I'm building a campaign webpage, and would like to allow payment from MasterCard + ONE specific card issuer only. So I would like to check whether using the Radar Rule setting can achieve this? The card number of that particular issuer always starts with the same 6-digit, which do not overlap with any other issuer. thank you so much for reading
this will appears as an online store for that specific MasterCard issuer
Hi everyone!, I am using the stripe integration one of our website, We faced stripe input field issues on mobile device the input fields it's not showing properly can you please help me to solve it.
Yes
Let's chat in the thread: https://discord.com/channels/841573134531821608/979308468685127710
Thank you so much @golden cosmos & @hollow prairie For your prompt replies and excellent support!!
Hi. We are using the api integration for apple pay and one of the requirements
is adding the web domain as verification
i did this using the file on /.well-known/... now when i try to test the payment
i keep getting:
URL: https://api.stripe.com/v1/apple_pay/sessions
Status: 400
Source: Network
{
"error": {
"message": "Before you can start using Apple Pay on the Web, you need to first register your domain. For more information, see https://stripe.com/docs/stripe-js/elements/payment-request-button#verifying-your-domain-with-apple-pay.",
"type": "invalid_request_error"
}
} - is there something that I'm missing?
Hi team good day. With regards to Checkout session, is it possible to changed this text here?
hello! is it possible to get previous invoice details from current invoice? (may be from any expandable object)
Hey all!
Is there any way I can copy a connected account from test mode to live mode?
Hi folks. Quick question; a merchant migrated his customers from his Standard Account to an Express Account linked to ours. However, he was supposed to migrate the customer data to our account, not his Express one. Can I move Customers from an Express Account to the main one through the API?
Or do we have to do a new migration?
Hello. I was wondering if there's any way to use/render the invoice preview inside my webapp.
Hi,
is stripe support partial payment and allow EMI on rest amount?
Ex. Pay 6 months membership fee while subscribe and then remaining amount pay monthly
Hello. Is there Stripe API that lists all country/state codes that Stripe uses in Charge.shipping object? I need to map this value to another one that is required by 3rd party service, and it's hard to do without knowing all available codes.
Hi, how can I use a PaymentIntent to update/replace my customer's subscription's payment method instead of purchase a new subscription?
Hi, I'm implementing stripe elements. I'm using a payment element or a card element and I'm trying to apply some styles to make it look like my other forms fields. But there is no material theme. I want it to look like this but can't find the correct options to do so:
https://material.angular.io/components/input/examples
hello all 👋 quick question... is this answer up-to-date/accurate? I am also using a Payment Element and everything is perfect except that the customer has to fill out their card information each and every time: https://stackoverflow.com/questions/71153507/stripe-card-details-auto-fill-not-wokring
hello, need help with php error 500 on stripe create session
I can confirm the code is working correctly
but fetching PHP file gets error 500, I can see many users uploud similar examples on GitHub
Ignore "/" in front of $checkout_session
Hello, we are getting error while adding bank. We already set the connected account to Custom. But now getting this error..
"The amounts provided do not match the amounts that were sent to the bank account. You have 1 verification attempts remaining.",
"type": "invalid_request_error"
We followed guideline given and passing values as...
Request POST body
{
"amounts": {
"0": "32",
"1": "45"
}
}
its... "payment_method_microdeposit_verification_amounts_mismatch"
pls guide...
Hey, Nelson Gomes here from Pipedrive, have a few questions about integration:
- when a new account is setup are the taxes already setup?
- different countries have different invoicing setups, how can we get an account setup?
Hello Need urgent help i am using 3DS payment in stripe but in live environment it is not asking any OTP authentication
Hello! I would like to clarify a use case for our business model and whether Stripe has the functionality needed to cover our use case. We're also interested in the pricing structure which would happen in our setup etc.
Not sure if this is the correct channel to clarify this - but if anyone would be willing to help out, I would be very greatful!
Hi,
Is there any way to mark a payment intent as settled directly from stripe dashboard.
Actually a participant paid to business offline & we wanted to register that participant in our system. And this is posible if we get the webhook event of payment_intent.succeded.
Currently one payment intent is in pending state(of that participant).
Hi guys,
how can I refund a draft using sdk?
I'm using node js sdk
Good Afternoon, need help with boarding a Custom Connect Account via API.
hello! can someone help me with this error? webhook error No signatures found matching the expected signature for payload
Hey everyone, I hope you can help me because I`ve pretty much exhausted all my ideas and I we still have issues with Stripe payments
the full info on the issue is rather large, how can I submit it in the chat so its easy to read?
Morning all!. I keep getting Your platform needs approval for accounts to have requested the transferscapability without thecard_payments capability. When creating custom connect account. From my understanding i don't need card_payments since my platform is the only one making charges and transferring to connect accounts. Do i really need to have that extra capability for custom connect accounts?
hi all... I have everything working with my Payment Element and it looks amazing. 🤩 the only issue is that I have enabled Link App for my payments and this does not appear to be displayed in the Payment Element. is there anything special I have to do to display this?
Hello everyone.
Today i changed the prices associated to my products. The thing is: i already have paying customers that pay based on the previous price of the product, which is higher than the actual.
What will happen to these customers billing? Will the pay the new price from the next billing period on? Will they be reimbursed of the difference in prices? Does Stripe handles these kind of things automatically?
I've checked with US card also. since it shows the same error ""the selected payment method is not usable. please select another and try again"".
Can anyone help?
Hi. Is there any way to download an invoice in draft via api? (from dashboard it's possible).
Hello, what's the name of variable for customer name in php checkout session?
hi guys, anyone have problem with issuing authorizations webhook?
hello form tushar
i created payment-intent with this parameter
const paymentIntent = await stripe.paymentIntents.create({
customer: customerId
amount: 11110,
currency: 'usd',
payment_method_types: ['us_bank_account'],
});
so what should i pass value for confirm payment_intent
const paymentIntent = await stripe.paymentIntents.confirm(
'pi_1Dr1tx2eZvKYlo2CEp1pZC0A',
{payment_method: ???????????????}
);
need help
thanks in advance.
Hey all
Hi guys! I need some help with stripe connects implementation. Basically what I need to do is to transfer money from one connected account (PROMOTER) to another account (PARTICIPANT).
Here is my code for doing it, but I am always getting a "insufficient funds" error. The status of the charge is successful.
Do you guys have any idea what I am doing wrong?
how i can do to switch off the guest in payment? Is it better send in a first time the customer data and in the second time alla data payment? ( marketplace mode)
Hii in my application I am using 3DS screen but it is showing half screen
is it possible to add test clock details on an already created subscription?
Is there any way to download an invoice in draft via api? (this is possible to do from dashboard).
Hello everyone, No such payment_intent: 'pi_3L3haQHJAVOEr1Vy0c4rJuk8'; code: resource_missing; request-id: req_de6pnfBHSrNJtt I got this error in my method
public Boolean updatePaymentIntent(String paymentIntentId, String accountId, String vehicleId) throws StripeException {
Stripe.apiKey = stripeConfig.getSTRIPE_ACCOUNT_SECRET_KEY();
RequestOptions requestOptionsPaymentIntent = RequestOptions.builder().setStripeAccount(accountId).build();
PaymentIntent paymentIntent = PaymentIntent.retrieve(paymentIntentId, requestOptionsPaymentIntent);
if (paymentIntent.getStatus().equals("succeeded")) {
List<String> sessions = stripeRepository.getSessions(vehicleId);
for (String session : sessions) {
Session sessionObject = Session.retrieve(session);
sessionObject.expire();
}
return true;
}
return false;
}
Hi, question about implementation of a Stripe flow in Node.js
We have subscriptions, and I want to charge the amount_remaining of the retrieveUpcoming invoice immediately, just before I actually call the subscription cancel API, which doesn't seem to charge amounts accrued during the current cycle even with invoice_now set to true.
How can I achieve this?
Hello !
I'm looking for some documentation about Stripe Connect. The use case I want to implement is the following.
The customer orders a service to a pro. The customer pays us. Once the service is provided, we transfer the money to the pro.
In every docs I have found, the transfer is immediate...
Hi everyone! 🙋♂️
We are using Stripe Connect. Right now, we are creating Customers and Payment Methods on the Connected Account and then we pass some money 💸 to the Platform account through the application_fee
We have been working with this setup for quite a while and we are happy with it 😃
We are making some changes that will require us to move some money from the Connected Account to the Platform Account.
I have been looking at the documentation and I have seen these two alternatives:
a) To use Transfers, however, after playing with it (and looking at the documentation) it looks like it only works from Platform to Connected (not the other way around), so we couldn't use it.
b) To use Charges , this works, however it has some fees associated to the action (as it's totally understandable)
So I have two questions for you ✌️ 😄
- Am I missing any other alternative to move the money?
- When using charges, is there a way to configure it and the stripe fees are taken from the Connected Account?
Many thanks 😃
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hello there, need a quick help
Hi i am having an issue where i had duplication of data for pricing. I am wondering is there an idempotent key that we can use for a price request to prevent duplication
I connected the stripe account with plaid.
I onboarded a stripe account with connect app. Now I have a different api keys than the main account.
Does it impact stripe + plaid payment?
I am getting No such token: 'btok_1L3iVyFiakRwvTTgsVh61dkp
Good morning! Can someone point me in the direction of documentation for placing a hold on a credit card for standard connected accounts? We are using it to place a hold for free trials without charging the card until the free trial is over
Hello, I need to display an error message for the user when his/her card fails. I have the list of all possible errors https://stripe.com/docs/declines/codes. I saw that for this message The card has expired. , the user gets Your card has expired. What would my user see for this error restricted_card: The customer can’t use this card to make this payment?
👋
We're relying on Stripe balance transactions for tax reporting. If an invoice gets marked as paid_out_of_band, will this show up as a Stripe balance transaction?
Hello, we're getting a lot of logs in Sentry with the exception "InvalidAccessError: Page already has an active payment session." solely from customers using the Apple Pay stripe integration. Is this something anyone's come across before?
Hello, I am working with issuing using connect accounts. In the guide (https://stripe.com/docs/issuing/funding/connect) it shows the source being created and the mandate is provided. What is the purpose of the url parameter in the mandate?
type: 'ach_debit',
currency: 'usd',
token: token.id,
owner: {
address: {
line1: '510 Townsend Street',
city: 'San Francisco',
state: 'California',
country: 'US',
},
email: 'jenny@example.com',
name: 'Jenny Rosen',
phone: '5554443333',
},
mandate: {
reference: 'PBX765TU8945Z',
url: 'https://acme.foo.bar/mandates/ach_debit/PBX765TU8945Z',
amount: 1000,
currency: 'usd',
interval: 'variable',
acceptance: {
status: 'accepted',
type: 'online',
online: {
date: 1516716818,
ip: '91.121.146.224',
user_agent: 'Mozilla/5.0 (Macintosh%3B Intel Mac OS X 10_13_2) AppleWebKit/537.36',
},
},
notification_method: 'stripe_email',
},
}, {
stripe_account: '{{CONNECTED_ACCOUNT_ID}}'
,
})```
Referencing https://stripe.com/docs/api/customers/retrieve?lang=node, when I retrieve the customer with the Node library and the customer in question doesn't exist I cannot catch the exception. I've wrapped the function call in a try-catch block, no luck, and using .catch doesn't work either. Any suggestions?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hello, I am new to this community. I am Mahesh from India. I would like to know how can I get certified in Stripe and how to prepare for the exams. Sorry if my question is so vague and lame and out of scope for this channel
Please use the thread above!
scanning the stripe gh org for a protobuf schema registry for all the stripe entities. I didn't find anything and just want to validate that no such lib/registry exists with official support, correct?
How to identify that the webhook is from the stripe?
Hello, I'm looking at https://stripe.com/docs/payments/checkout/shipping, and says that I have to define the list of countries in the shipping_address_collection property. Is there a way for the Stripe user to set countries available via the Stripe dashboard, and just get that list of countries instead via a /product or /product or some other endpoint API call?
How can I get an instant payout, someone paid me with a US card and I have a Canadian bank account?
Hello, did anyone here face an issue with the limit of subscriptions per a single customer. I'm facing this issue and found on SO https://stackoverflow.com/questions/58972626/is-there-any-way-to-fix-the-error-customer-cus-xxx-already-has-the-maximum-25-c that we cannot create more than 25 subscriptions. In my case I create a customer who can have a thousand of active subscriptions. Is there a way to solve it?
Hi guys, is there a way to use the Stripe::Charge.retrieve to get information about a transaction made by a direct charge on a connected account?
hello, I need a little help, it's a simple question: does stripe automatically send agains webhooks if it happened that the webhook is not received by my server endpoint?
How does one change (or remove completely) the background image pattern on the invoice receipts when setting up branding. We're not seeing where this is editable on the branding setup page.
Hi, I tried to embed my Payment Link to my Wix website but it just keeps loading forever. Any solution ? Thanks
Hi
I am using node js Library to capture a payment
Amount is round 16.56 there I am getting error as below attached screenshot
Please respond in the thread I created
When creating a new customer in a connected account with the intent of cloning a payment method from the platform to it, is there an easier way than:
- Create customer
- Clone payment method
- Attach cloned payment method to connect customer
- that is; can this be condensed into fewer API calls?
I am able to successfully create an invoice to capture a card against a customer using zapier, I want the ability to go back to that customer later and charge their "card on file". I sort of understand the charge object, but do I need to return and save the card ID from the original payment that is processed to pass it back to the charge object later, or is the customer ID enough? What happens if there are multiple payment methods? That would require me to pass through the exact card string, right?
Sorry for disturbing you again. I wanted to send a stripe event to my webhook with "stripe trigger ..." but I don't know how to change the data in my event as I want to change data.object.customer. the document is unclear for me
Regarding webhooks and testing - I just want to confirm when transactions are made in test mode (with the test API keys) , the webhooks will be sent to both the live webhook endpoint and the test webhook endpoint. Is this correct? Thanks!
Hi! Is there any way to change the status of a "paid" or "void" invoice back to something else when it was manually changed (paid outside Stripe)? We inadvertently voided an invoice that shoulnd't have.
leahcim-void-invoice
Hello! I am in the process of architecting out how I want to have my Platform handle balances.
I have a use case where users will be able to add and remove funds directly from my platform's stripe balance. I believe I read on the online documentation https://stripe.com/docs/connect/account-balances#holding-funds That stripe accounts can only hold a balance for a maximum of two years in the United States? Do I understand this correctly? or is this "hold limit" on a per transaction basis and a single stripe account can carry a balance indefinitely?
Hi! With stripe elements is there a way to ONLY allow Mastercard and Visa (exclude American Express). The UI implies that it accepts any card.
When a webhook is fired and sends data to my endpoint, is there a way for me to determine that the charge was made on the Stripe Dashboard, or not? Trying to resolve a race condition.
say I have stripe listen --forward-to <localhost-url> running on two seperate developers' devboxes; when one initiates stripe actions, do both receive the associated webhooks? If so, can they be filtered such that each machine only receives webhooks for requests it initiated?
I am sending metadata while creating the subscription but it's not returned back with subscription
req_3AhnshDphaeMWM
anybody?
We want to add a VAT id to the customer, but this only seems possible on creation of the customer and not possible when updating an existing entry, am I missing something? It's seems to be possible to do from the dashboard so it doesn't seem immutable
Hi! I want to track my MRR for my membership! I have about 25 new members (and probably 50 total) this month but for some reason the MRR isnt showing me an accurate read at what the MRR should look like, thoughts? It shows a reading that would make sense if I had 3 members!
Hello, I have a question re: subscription schedules and coupons. The use case: We have an existing subscription that is tied to a recurring price with a monthly billing interval. The sub also has an existing discount with a repeating duration. We want to create a schedule (based off of sub) that adds a new phase. The new phase will change the price of the sub. What is the best way to preserve the discount and remaining duration end date. Do we add the coupon associated with the discount to the new phase? Or do we need to create two new phases -- one with the coupon and a second one that starts when the duration of the discount was scheduled to end prior to making the schedule?
Hi, I am new to using Stripe. Are there any limitations to using Stripe in different regions? Specifically, our SaaS application is in the GCP cloud. If a US user logs in via the UK, will they still be able to use the Checkout Session service? Beyond this example, are there any limitations to how to use the API based on regions?
Why would I get a CheckoutSessionCompleted that had no payment intent associated with it?
I am implementing the stripe express account on my website to do payment split, I noticed that there are situations where the express account gets restricted, which endpoint do I use to "monitor" the status of the account, that in case the status is restricted, I can inform the user to revalidate the information.
How many tiers deep can expands go?
hi! I'm using stripe from nodejs & would like to catch stripe error exception using instanceof, but I'm receiving this error TypeError: Right-hand side of 'instanceof' is not an object
ta
Say a user onboards with Connect Standard. Can they 'unlink' your platform within Stripe, and continue processing to bypass platform fees?
hello please could you help me with stripe elements + create subscription + php , concrete I ask about if I need subscription id like a clientSecret to create and render stripe element elements = stripe.elements({ clientSecret });
I can't give the "official" answer... but, well, yeah, but if they were up to setting up all the front end and webhook stuff themselves, they could have done it anyway. They won't be able to use yours though
ermagherd-connect-standard
Is it possible to reset the M2 Reader rolling back to the firmware version it came with?
How can I add my credit card to Stripe?
Hi @foggy dawn , thank you for the reply to my question earlier (https://discord.com/channels/841573134531821608/979477548683632670). I got delayed and couldn't respond til just now. That is the info I needed. I would like to follow-up and find out about a subtlety re: the discount duration and a price change to one that has a longer billing cycle (such as every 3 months).
Scenario
A subscription has the following:
- a discount with a coupon that has duration of 3 months (2 months remaining).
*a price that is a monthly billing cycle.
schedule adds a future phase to:
- update price to one with a billing cycle of 3 months that starts at the end of the current billing cycle.
- coupon added to the future phase
What happens to the discount? I assume that the discount will only apply to the first billing cycle. The second one (which will happen 3 months later), the discount will not apply because the coupon is using months and not billing cycles for it's application count.
@sterile hatch I re-opened your thread, let's chat in there
Helllo, i have a question in regards to the price on the subscription item. If a coupon/discount has been applied to that specific subscription, will the price reflect that or not?
Hi, it is possible made available the source code of this demo https://stripe-demo-rentwell.onrender.com/ ?
for customers to accept destination payments and transfers, they must provide a valid form of identification?
its not as simple as entering credit card info?
Hey folks - How can I tell what a given customer's default payment method is? In the UI - when I click a customer - I can see a payment method with a "default" label like the picture. But in the API I'm not able to figure out how to find what this default payment method is. Any help would be welcome!
A client can't complete signup. After hit Continue on our Connected integration nothing happens
has anyone successfully used stripe in a delayed charge situation? IE customers can charge items all month and pay a combined invoice/statement at the end of the month with those charges?
I have one question.. I am going to use payment link function of stripe in react js.
For ex, if user click button, shows the payment link that I made..
In this case, if user purchase, my web app needs to get the callback(success or failed)..
How to get the callback after user purchase or cancel on payment link
Yes
hello
<CardElementContainer required>
<CardElement className="form-group"
options={cardElementOpts}
onChange={handleCardDetailsChange}
/>
</CardElementContainer>
I want put required, but not working. pls
Hello, I have a question regarding how Stripe Tax handles refunds and disputes. I know there is this FAQ (https://stripe.com/docs/tax/faq), however I wanted to make sure. Basically, refunds and disputes are refunded with the tax calculated by Stripe Tax? Is there anything I'm missing
Hey Stripe! I’m currently trying to access the network_decline_code and network_advice_code fields on a payment_intent response / event. I can see the data on the Web portal when viewing the event JSON, but the Java SDK doesn't support this field, so I can’t access it. I noticed it on the API docs earlier in the week, but I can't seem to find it anymore. Is this a field you plan on supporting in the near future?
Hi All, I'm wanting to just clarify my understanding for Stripe Connect Express accounts. When a new Connect express account is created, our platform needs to generate a new AccountLink with a URL which redirects the user to Stripe to complete the customers onboarding. For express accounts, the customer must then either login with an existing stripe account, or create a new account on Stripe. And this Stripe login account is required because the customer users the Stripe UI to manage bank accounts. There's no way to pass any authentication token to Stripe so that the user does not need to manage two logins (one for our platform and one for Stripe)?
Hii need urgent help i my application i am using 3DS screen but it showing half screen
Hello! I changed my phone number and now I can't access it. I want to recover my Stripe account.
how to prefill card details on stripe checkout session ???
Hi - webhooks, when we receive a checkout session webhook, we use the PaymentIntent to call the ChargeService to get the Stripe fee that was taken, how do i do this for a subscription update webhook as there is no PaymentIntent
hello
I have question regarding stripe terminal
i am using BBPOS WisePOS E with web and mobile app
But there is no option of timeout or reset in mobile app
Can you help me out with this?
Hello guys~
I am trying to implement a web with two features:
- users can buy NFT with fiat currency
- users can buy NFT with crypto
What I found on github is https://github.com/stripe/stripe-connect-rocketrides#web-onboarding-for-pilots
But it seems the above code only shows the payouts, not the purchase part.
Is there any example code as a reference for above feature implementation?
Hi, is it possible to add Stripe RADAR on a server to server (not inline) integration where we as a market place account can manage chargebacks, alerts, refunds etc on behalf of my connected account in case they are not managing it properly on their own?
inho-crypto
Hi everyone! 🙋♂️
We are working with Subscriptions and we are seeing a weird behaviour that we are not able to identify why is happening 😅
If we configure the Subscription to start today, it works, it creates the draft inoice and one hour later is charged.
However, if we configure the Subscription to start tomorrow, the next day at 00:00 creates the draft invoice, however, that invoice never gets charged (it keeps changing the scheduled time)
Do you know what are we doing wrong 😅
Many thanks 🙏 and have a great day! 😎
Hi, few days ago I asked a question about different discounts to one product, how to make this work? Thanks.
Hello, for one of our customers, we manually added a discount of 40% which will be redeemable once in their subscription. We can see in the Stripe dashboard that it has been successfully added and the amounts payable are properly shown.
However, when we generate the customer portal session for the same customer, we don't see the discount.
What would be the cause for the difference?
Eranga-customer-portal
Hello, I have a question about connect payment intents and application fee. We want to setup a certain percentage of the amount as application fee of the payment intent for connect customers. Let's say we would take 10% application fee. The problem is the stripe fee, that comes in addition to the payment intent by default. So basically we want to say to the customer, we take 10% as application fee and hide the stripe fee in this 10% of application fee. Is there anyway to do it? I would do this manually by subtracting the Stripe fee from the application fee, when creating the payment intent, but the stripe fee depends on the payment method, which one we don't now in advance. Is there any setup to attach the stripe fee on the application fee?
I have a question for the app I'm building. Basically we have a form that allows the user to input some bank details and the last 4 digits of their SSN. While it works for the most part, sometimes the stripe account is blocked because it requires the full SSN of the user. Is this something that is out of our control and only with stripe or is it possible I'm doing something wrong?
HI! I would like to know how to test an insufficient fund card during a payment intent. thanks
Hey everyone, how would I go on about using Stripe Checkout to add a One time fee along-side my usual subscription plan, let's take a simple example:
Monthly Subscription: 39.99/mo
One time fee: 24.99/mo
How would I go on about implementing this in Stripe Checkout?
I want something similar to this: https://support.stripe.com/questions/add-a-one-time-fee-or-discount-with-a-new-subscription-plan
But I would need it to be automated, we can't create manual invoices, we need the user to pay both the first month and a one time fee at checkout
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hey everyone, I have a question about the Stripe Terminal. We build an app with support for smart readers and Bluetooth readers. Just wondering, is there any way to discover Bluetooth readers and smart readers at the same time? Our app is developed with React Native.
Hey Everyone , I have question about stripe terminal
Is there any way o reset reader from Mobile App SDK
Our app is in flutter and using terminal sdk from Native android & Native iOS
we are using server driven meethod
hello all... I have been able to setup my PaymentIntent without issue and everything works except one minor issue. The SetupFutureUsage property does not appear to update after creation. That is, I cannot remove this setting if I specify "on_session" and I have to create a new PaymentIntent that has this disabled via a checkbox/flag. This clears the form and is a bad user experience. I would appreciate any guidance/suggestions here. 🙏 
Hi,
Is it possible to transfer the amount directly to a bank account from stripe admin account ?
Hi there!
I'm looking to use Stripe Payment Links with the possibility to make avaliable to the user choose to do Installment Payment and have an limit like 6 payments max.
My account is from Brazil. Its that possible?
Hi,
Please help to figure approach to Stripe Connect.
I'm building a platform for individual proffessionals, i.e. photographers. I want to help them with gettings payments/creating invoices/ etc.
There could be two types of photographers:
- Who already have stripe account (I assume its of standard type, and this stripe account already have some customers and products).
- Who does not have stripe account yet.
So in terms of sign up flow: During sign up I want user to connect their stripe account to mine platform account, so I can make a calls on behalf of their accounts.
I provide two buttons:
- 'I have stripe account' - For this I show OAuth dialog where it asks for email of stripe account and it connect it to my stripe account. [https://connect.stripe.com/oauth/v2/authorize?client_id=...&scope=read_write&..... ]
- 'I dont have stripe yet' - For this I create standard account and present a dialog for onboarding (provided by Stripe api)
On my platform I keep the relation between the user and it's stripeAccountId. Using this information I want to provide such features:
- Customers (list,create,read,update,delete)
- Products and its prices (list,CRUD)
- Based on customers and products - Create stripe invoices (invoice require customer and product).
Recap:
For the users who already have stripe account - I'm using OAuth to connect it. But I know that it's possible to create an account based on existing one. So the user will have his stripe account not touched and will have one new specific for Stripe Connect with my platform.
- Is above assumption is correct , is it described anywhere in docs ? That user with existing account can smoothly create new account for stripe connect.
- Since I operate with customers/products/proces - Will this new account have/sync all this data from the base account ?
- From Stripe perspective - what is the best way to organize such kind of Platform-User relation, am I missing something?
hi,
my question is
Do stripe provide add-ons to a subscription like many other websites provide, for example, there is a primary subscriptions and when you click on it, it provides add-on options to the same subscription with additional charges...
So do stripe support this kind of model?
If not, how can we stimulate such kind of model with stripe?
if I wanted to sync my application's knowledge of subscriptions to make sure nothing was missed when processing webhooks, is there an endpoint I can call to get a list of subscriptions? I can't seem to find one.
hi all, I am updating a PaymentIntent's future usage, and while the API model has been updated, when I call the Payment Element's update method, it does not seem to reflect the new API model value. is there another method to use here? I do not want to re-mount the element as it clears all values https://stripe.com/docs/js/elements_object/update_payment_element?type=card
Hello,
I cant use google pay with stripe. Payment not usable error showing. Please help
I can't able to even create payment intent
Still I cant able to solve. Please help
Hi, like while adding credit card, if credit cars has insufficient funds stripe elements shows message and doesnt allow to add, same thing happens in case of becs direct debit?
hello, need help regarding apple pay
Hey - is it possible to setup a subscription-payment model on a machine on Shopify?
The user would pay nominal amounts like $1 till the machine is shipped, and then 2 months payment upfront, and then monthly payments for 3 years till they cover the price of the machine?
Can Stripe support this method on Shopify? Pls answer - thanks.
What's the Q?
Hi, I asked a question here 2 days ago and got some really good answers from @meager hawk However, I think my thread may have been deleted? I need to access that thread so that I can implement his feedback.
We don't delete any threads, they just get locked/archived. I've unarchived it so if you have any follow-up Qs feel free to ask in there!
Hello ! is there any reason why we can't create invoices for single payments (non subscriptions) ?
Curious_Entrepreneur-shopify-sub
Dear devs our stripe payment link shows "Hmmm… can't reach this page"
Please help
using PaymentRequestButtonElement to load apple pay
domain is also verified but not showing apple pay button
Hey,
We are trying to use the following steps to update a customer's subscription items.
https://stripe.com/docs/billing/subscriptions/prorations#preview-proration
When using this, the process is automatically enabling 3D Authentication for the user which was disabled earlier.
Why is this happening? How do I keep the 3D authentication off when a customer updates his subscription items.
Hey guys. I have an issue with express checkouts (apple and Google pay), have used a few plugins for woocommerce, card payments all ok but express checkouts and payments not going through as expected. domain verified, live keys added. anyone able to help? thank you.
hi all... quick question: does SetupFutureUsage work with bank accounts and/or google/apple pay? or only "card"? when i select bank account or google pay in Payment Element the message about future payments goes away
In order to add an external bank account to a custom connected account I need a token. Is it possible to use Stripe Payment Element entry form to capture banking information and be given a token I can use in Stripe::Account.create_external_account? I know Stripe Payment Element is normally used for getting information pertaining to an account (credit card, bank, etc.) to be used to CHARGE a customer, but I am hoping that I can use the UI to capture bank account information to be used for an external account?
thank you for providing that. it does appear ACH/Banks are supported, but that message goes away when selecting it in the Payment Element, so it's a bit confusing and makes it seem that Bank Accounts are not supported. additionally, I do not see Google/Apple Pay listed in that matrix.
There's a way to allow customer to update their card information via our website ? StripeElements or something ?
Hi, there. I am collecting payment info with my own custom form using js.stripe.com/v2/ . This works fine. However, when I use js.stripe.com /v3/ (and no other code changes), I receive a JS error: 'uncaught typeerror: Stripe.setPublishableKey is not a function'. How can I get past this error? Do you have any docs or pointers that may help me resolve this issue? Thanks.
How can I set customer preferred_locales in stripe checkout creation?
Customer receive the receipt email in english despite on locale that I set in Checkout session is French.
Hey stripe team -> I have a question about Apple pay support. When a user does not have any payment methods in the Apple wallet and/or does not have a default payment method set up in their wallet, are we still able to display the Apple Pay button?
Hello! Can a stripe session be pre completed? 🙂
Hi, anyone can help me setting up Affirm payment?
Hi! I got this error
Hello! I'd like to dynamically surface payment methods on my PaymentElement (using stripe React). Specifically, I'd like to choose when to show card payment as a method and when to show a different payment method (i.e. Afterpay). From what I've been able to tell, hiding payment methods is not possible on the PaymentElement itself. Is that right?
hello there, we are using "Creating separate charges and transfers" so the money received is being transfered to differents accounts, so here my question.
Is it possible to make a refund with different transfers?
Hello! Is it possible to start a payment period for a subscription in the future while using the Checkout Session? I don't see the start_period parameter available in the session object, that is described in the Subscription Schedules
Hi there, I am creating onlineshops for my customers and they pay me a charge For each transfer. Hows the better way to collect These?
Example: I get 10% of each transaction in the online Shop.
Solution one: I will handle the transaction with my business Stripe Account and payout my customer with 90% OR
Solution 2: The customer creates an own Stripe Account, give me the secret key and he will pay me out 10%?
hey folks!
i created a client-only (Vue/Nuxt) application with stripe and auth0.
Customers without any subscriptions are created during the registration process via auth0. they are connected threw the auth0/stripe ID. It works like a charm 🙂
My Question:
how to subscribe for products with existing customers without using a session (because of no backend)? is that even possible?
Hi there,
Our Instant Payouts has stopped working after 1 month ago, we are receiving this error message:
Your Stripe account accepts `bank_account` payments, but does not have separate balances for each payment type, so instant payouts are not available for your account. Please contact us via https://support.stripe.com/contact for information about how to add separate balances to your account.
For both Transfer and Payout API we are sending source_type: card, and it was working properly before.
Any updates in your side may have affected this ?
Hi! good morning to y'all.
I have a question, is there a way to get the ammount after fee/tax)
Example, we did a payment of 167,02 US$ and the net worth is 161,88 US$ (cause the 2.9% + c)
but we want to make a transfer with the amount after tax/fee (161,88 US$)
Is that possible? thanks!
hi devs, im trying to add a custom field to my invoice, but i keep getting the value error, saying that this must be a string. Im sending a dictionary with the name and value of my custom field, im doing it in the wrong way?
Does anyone know whether it's possible to create invoices for application fees in a Connect setup with destination charges? As far as I can tell, I'd only be able to mark the invoices out of band, it'd be nice to create an invoice based on an existing charge in order to have an invoice document for accounting purposes.
Hi ! I'm trying to create a com.stripe.param.checkout.SessionCreateParams.LineItem with a double amount. How should I do ?
Good Afternoon, when uploading verification Files for a Person on a Connect Account i can add purpose of identity_document but how do add the document type, passport, drivers licence, etc
hello, can i get a quick confirmation if Google/Apple Pay are supported for SetupFutureUsage? i do not see them in this matrix: https://stripe.com/docs/payments/payment-methods/integration-options#additional-api-supportability
Hi, I'm trying to get the products applied to a specific coupon. Is this possible in the dashboard or do we have to expand the API? In the screenshot I know there are 52 redemptions but looking to get the associated product applied to this coupon
Hello, we are currently using Avalara for our tax calculations and are exploring using Stripe quotes. I have been reading through the API documentation, but haven't been able to find a way to apply the calculated AvaTax tax rate to the quote. Once the quote has been accepted it will apply the tax rate against our base rate in the invoice, but management wants the tax included on the quote. I tried applying the tax on the creation of the quote, but when accepted, the AvaTax rate will apply to the invoice, along with the tax rate set on the quote. I tried setting a trigger on the webhook for AvaTax, with the hopes it would apply the tax to the quote, but that does not appear to do anything. Is there anything that we can do to apply the AvaTax rate to the quote without doubling the tax on acceptance of the quote?
Hello, had a quick question regarding the changes that will come in effect for users in india as stated in this post
https://support.stripe.com/questions/guide-for-saving-cards-in-india
Is it required for us to store which users give consent for us to save their card information?
Stripe with React.js
Hello, please tell me how best to create multiple instances of stripe in stripe.js using react. Because we have multiple stripe accounts. We choose a stripe account depending on our user's country.
hello there, need help on apple pay
Hello! I have a question.
Is there a way to retain the transaction of a payment?
For example, someone makes a purchase but will be charged until they come to pick up the purchase.
Is there a function to complete a pending purchase? do you have any documentation?
Thanks for reading me! 😄
@daring lodge I don't have permission to respond to the thread and now it's also archived by the bot 😦
FWIW, I'd like to create an invoice for the application fee between platform and connected account so that the company behind the connected account can receive an invoice listing the application fee for their accounting
hey team, is there a limit to 10 accounts in test mode for connected accounts (Stripe Connect)?
Hello, I'm having this problem when trying to attach a payment method to a customer:
- Tokenize the card with the iOS SDK
- Send the token to the server
- Use the payment method to create a PM based in the token
- Use the PM API to attach this new PM to the existing customer
But I'm receiving an invalid_pin error
Hello, I wanted to test Stripe Connect custom account payouts, however, it won't let the account verified. I followed test verification step by step and I don't see any requirements due. Disabled reason is "other". Can anyone find what is wrong?
Hello. We are looking to create a StripeConnect integration for a well known e-commerce platform in the form of a plugin. Reading the documentation, it seems that StripeConnect is designed to be used (onboarding and paymentIntents) from your own hosted server (since it requires your own API key for these requests) and not from a merchant/vendor server.
Is there a way to request payment intents without your own API key and maybe using only the connected account credentials
Let's take this discussion to the thread I created for us
hello all, is there is by chance a way to get all payment methods for a customer? if i am interested in a customer's card, bank account, and link payment methods, then from what i understand it's 3 separate calls to the API, is that correct? i would like to streamline that if possible. https://stripe.com/docs/api/payment_methods/customer_list
Will the first refund in the list of refunds that are given with the "charge.refunded" event always be the refund that caused the event ?
Can I ask you guys some questions about payment flow that I want to make sure? First, I am trying to build an e-commerce platform where sellers can upload their products and customers buy from our platform. We do not want sellers to signup Stripe, which means we have to create custom account I guess.
When customer found the product they wanted, and paid with their card, we create paymentIntent. When the payment is confirmed, money comes into our Stripe platform account. The question is after we collect the money from buyer, do we make transfers or payout to sellers? and how do we collect platform fee?
I see you already have a thread. Let's chat in there and you can ask any new questions in that thread as well
Hello !
Can anyone tell me what is the parameter for adding a phone number field to the checkout session?
Hello! where can I get the entire list of available currencies supported by stripe? Is there any endpoint for that?
The docs here https://stripe.com/docs/webhooks/best-practices#event-ordering mention webhook events could arrive out of order. Does that mean for example a checkout.session.completed event could come after a charge.refunded event ? So our system can't assume we already have the payment data ?
Hi Stripe! easy one for you: We have a bunch of Connect (standard) accounts and we don't necessarily know what their statement_descriptor is on the account level. We know there's a 22 char limit for that + statement_descriptor_suffix on any given paymentIntent. If the combined value exceeds 22 chars, will Stripe reject the paymentIntent, or will it just truncate the field?
hi team! We are wondering if there is a limit to number of unique discount codes that can be generated. We would need to supply them with 2.5 million unique offer codes on a spreadsheet. Can we do that with Stripe?
Hi guys,
I need to refund customer account balance
I'm using nodeJs SDK
hello everyone, I am implementing stripe payments through the WISEPOS e card reader, what I would like you to help me or guide me, is how I can put on the screen of the card reader, so that you can enter the credit card number of the person, is this possible, I appreciate your help, thank you very much
I am interested in configuring to meet reconciliation requirements by accounting. They want us to post gross and be charged all the fees separately on a regular basis instead of taking the 2.99% out of each individual transaction.
Getting payment not completed on live Apple Pay app. Have valid certificate in Stripe dashboard.
Hi, is there any way I can schedule transfers to be paid on a certain day?
Hello everyone! To migrate a Stripe Connect Standard to a Stripe Connect Express I have seen the docs abt cloning the customer data. It says *"We only copy the raw customer objects and associated payment data objects (for example, card, source, payment method, bank account objects). We can’t copy single euro payments area (SEPA) details at this time.
We can’t copy individual charges, payment history, invoices, plans, subscriptions, coupons, events, logs, or any other Stripe objects." *However our finance department depends on the payment history, invoices, etc. Is there a way to get migrate this data as well? Or do you have other recommendations?
We are testing webhooks for ACH transactions and are getting an payment intent status of "succeeded" on the returning session object. It is slightly confusing as reading the documentation these payments are usually delayed up to 4 days and from what we understand we would receive a second webhook at a later time with the payment intent succeeded status. We do not see an option to force the test transaction to send a different status (I'm guessing something like "processing") so that we can properly test the two phase payment status. Any help would be appreciated.
I have incomplete subscription.
What do i need to do to pay it's invoice?
Hello Stripe team, I'm fixing a broken line in my Rails app. Does Stripe::Product#price no longer exist? Was it replaced by the expandable default_price method?
johnpitchko - ruby product price
Hi there Stripe! I'm trying to filter the balance transactions list by "created" using nodejs, according to this https://stripe.com/docs/api/balance_transactions/list?lang=node#balance_transaction_list-created. I'm sending this body: const balanceTransactions = await stripe.balanceTransactions.list({
limit: 10, created: { gte: "1653264000"}
}); but Stripe ignores completely the "created" parameter. The only example I can see in the docs is straigthforward to the limit. Can anybody tell me what am I missing here?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
So once i enable automatic payment from my stripe dashboard, and i am collecting the users email, from my payment intent the email will be sent automatically once i am using my real key ? as opposed to the test key?
Hello, if i wanted to display a price to the customer with a coupon code (original price and discounted price) for a subscription before they signed up, how would i go about doing this with your api's? Would i have to manually fetch product price and coupon and then calculate the new prices based on the two?
DeadlyData - automatic payment
Hello, I have a subscription pricing modeling question. We have a standard good/better/best product we are trying to model. So far I have modeled this as a product with 3 prices. What we want to do is create additional products who's prices are then set by the subscription products price tier. So, since subscription TV is a model that is used frequently I'll use and example. If I sell cable TV at g/b/b price tiers of $10/20/30 (month) I want the price of an add-on to the subscription for a specialty channel to be $4/5/6 (month) depending on price of the core subscription and I also want the price of an ad-hoc/on-demand product like a pay per view movie to be $2/3/4. I'm struggling to figure out how to model this (if it is even possible). Anyone have any suggestions? I ask here because it seems I can mode a bit deeper with the API than the console but I could also be incorrect on that as well.
When receiving a session object back from a charge, where does it specify which payment method was actually chosen/used for the charge (ie. card, ACH, etc.). We can see the list of payment methods the customer was offered but where does it specify which one was actually used? Thanks!
hi devs, im trying to reconstruct my event coming from the webhook and i keep getting error, what am i doing wrong?
Hi, we just subscribed to new data pipeline from stripe to snowflake and found out that 'Discount' is not included. Has anyone experience the same thing?
Hi there, is it possible to get the Stripe fee amount through the API given a payment method? Currently I'm getting the fee through the balance transaction API. I was wondering if I can set it directly on my order. I need it for invoice reasons. So I'm looking for something like: Stripe::getFee('IDEAL'). I rather not hardcode fees. Thanks!
I need to have some help on best way to listen webhooks via stripe cli in production mode. I am using django backend and vue frontend with gunicorn and supervisor. What would be the best way to listen signals from stripe? stripe cli worked perfect in dev mode.
Still having issues with Dashboard not showing pages
is there a way to modify a subscription through the web interface, specifically the "trial_end" and "proration_behavior" attributes? I know I can do this via the API...I want to manually adjust some
hey is there anything in the Stripe API that i can use like
async def on_charge(): etc
so i can be notified when a charge happens on my account
gecko-subscription-dashboard
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Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
thank you koopajah, it does
Hey, so I’m a VR developer who wants to set up GitHub sponsors, but as part of the setup I am asked an SSN which I do not have, what do I do?
Hello guys, can I provide stripe the user's full SSN instead of just the last 4 digits in the API to create an account?
That way I avoid the issue of having my user verify their account if Stripe cannot identify a person just from their SSN
It’s Memorial Day weekend,
Will that slow down my getting verified about my payout?
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How come when I upgrade the expo @silent rune/stripe-react-native to what is recommended I get this error. I also can't seem to role back to a point where the package version was working. What should I do so I can keep doing my project
Hello there, sometimes when creating a recurring product price on a connected account, the same product is created on our Stripe account as well. Is there a reason why this happens?
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Hey,
I have a question about how a subscription with multiple price items works.
If I have three items. Two with monthly intervals and one which should charge every 6 months.
Will the monthly ones be bundled into one charge every month? And will the 6-month interval one be bundled with the monthly ones when it's time for it to be charged?
Also, if I were to add another subscription items that also have a monthly interval(subscription now contains 3 monthly interval items and one 6-month interval one), will the new item automatically be added to the bundled total amount of the three items with the monthly interval?
What is the default charge date for a subscription? The last of the month? The first of the next month? Can it be configured?
Dear Community! Sorry if this is offtopic but I am desparate. Stripe is holding my payouts for over a months and support ignoring me. Maybe some of you could help. How do I resolve this warning on my stripe account to be able to receive payouts?
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what is the propper way to create a subscription model, i see so many option in the docs. frontend is react backend node
in addition i want to use a custom form, is this possible
I'm no Stripe staffer, but basically you just
on the server
- create a Subscription
- create a SetupIntent
on the client
- collect payment details and confirm the SetupIntent to create a PaymentMethod
on the server
- attach the created PaymentMethod to your Subscription
.....and then implement a ton of Subscription management code, handle all the relevant webhook events etc... It's a lot of work 😄
(or use the new Stripe-hosted subscription management feature and skip a lot of work)
@dark totem yes i think i just do this,
Payments are different from subscriptions, which have transactions when the client is not online/on-site.
PaymentIntent vs SetupIntent, I think.
i understand that the price_lookup_key is one of the subscription options i defined in the stripe ui, correct?
but how the user will pay, where he adds the credit card. jesus why this need to be so bloated?
You have it so good with Stripe, you have no idea...
ah really, in paypal i just redirect to their page and i get a json back. here every dev needs to type the same handlers over and over. also there is no documentatipo for subscription with react
Hello everyone.
In short my problem is: i fetch the prices(with products associated via expand [data.product]) via api call and it retrieves me 6 out of 7 prices. In the Stripe dashboard the price is present, associated to a product and active, everything seems to be as it should.
This thing happened after i changed the price associated to two of my products. But the strange thing is, the price missing is the one untouched.
Specifically i have 4 products:
Basic with 1 price of 0 euro
Lite with 2 prices: monthly and yearly
Pro same as Lite
Enterprise with a monthly
Enterprise year (another product but with yearly price)
After changing both the monthly and yearly prices of Pro and Lite, when i fetch via API call, all of the prices are returned except the monthly enterprise
there is a older approach with interval and the new one and the api docs are not updated
Well it's a slightly different thing altogether, isn't it? With Stripe you're implementing the flow inside your app, with PayPal you just toss the user to PayPal's page and wait.
the github repo with examples is 2 years old
sorry sir, can i dm you in private for a question about paypal?
I think this is for you @worldly burrow : https://stripe.com/docs/billing/subscriptions/build-subscriptions
i was reading this, i understand that this renders a page similiar like at paypal and the user types in his credit card there
yes, if you want to redirect to stripe hosted page what you are looking for is a checkout session
i got it done for my app, and i am trying to do the same with paypal but i am actually struggling ahahah
With Stripe i found it easier to obtain what you are looking for
@worldly burrow if u need help with that, hit me up
thanks i check this approach first
https://stripe.com/docs/stripe-js/react
but thx for the help
with this one you put the Stripe Components inside your app and collect payment
with checkout you just create the checkout session with success and cancel urls, and user gets redirected accordingly to his actions
what is the client secret? what the server needs to return?
this?
but here i want to add the subscription
client secret you get that from Stripe
just go to the developer section of the dashbaord
you also have 2 environments, live and test mode
its the sk kesy
yes
no, sorry the client secret
is the string
that it's returned
from the created paymentintent
instead of passing everytime the full object, Stripe uses the client secret
yes
i never used that, but it's used for fetching prices dynamically
ok so instead i can just add a custom key like 'standard'
i guess so
How come stripe support made me wire their corporate account money and then stop responding when I am trying to get my customer their refund? this issue has been aging at 2 months with no movement on the customer's money. Stripe instantly locked my account the second I got my first payment, then refused to unlock it so I could refund the customer.
Yes, similar to what you liked about PayPal.
Aka, very simple and easy integration.
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Does anyone know an easy way of generating a large amount of test data in an account (like a script they've used)? I'm building a Stripe App for querying data and it would be great to use something like this without having to generate all the test data myself.
would you mind pointing me a resource for such thing? i am struggling in obtaining in PayPal the same as the Stripe checkout page
which method should i call on the backend to create a subscription and pass the client sectet to the ELements wrapper?
const session = await stripe.checkout.sessions.create({
billing_address_collection: 'auto',
line_items: [
{
price: prices.id,
// For metered billing, do not pass quantity
quantity: 1,
},
],
mode: 'subscription',
success_url: `/ok`,
cancel_url: `/not-ok?canceled=true`,
});
I need some help with my Stripe account as stripe is mixing two different stores I have
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Hello Stripe my apologies but I been having issue getting paid from the app, gopuff had sent me their pay from their end but stripe is having issue to send me the payment, is there any staffs from here that is willing to help me? Thank you :)
Hi my cart is getting declined everytime i want to pay on a dashboard. Thanks you
Hey all,
Had a quick question today.
I have a workflow right now to collect payments on a new lead coming in
- lead comes in
- new product created with lead id stored in meta data
- new price created with product id
- new payment_link created from price
When i pay at the payment link I am catching the charge.success event.
is there a way to link the charge to the product that was posted in the payment link?
Any help would be greatly appreciated. Thanks!
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:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
we are getting this error message
after integration complete
we already activated the account, but keep on showing this error message
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Any Developer who can setup our stripe account and configure & customize - must be based out in UAE
any stripe developer - pls contct
Hi I want to change the trial message
Hello There, How can I calculate stripe transaction fees.
Currently, the Formulae I am using only calculate correct fees for American origin cards.
Hello
Hello everyone 🙂
I need to realised Escrow Integration
○ Buyer pays to escrow account.
○ When it is delivered it starts a two day count down for the buyer to approve or reject the purchase
○ If buyer rejects purchase then funds are refunded.
○ If buyer doesnt approve or reject in two days after delivery funds are automatically released
Is it possible to do?
Where exactly I can reading info about this?
Thanks a lot:)
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Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hello
How i can access the metadata setted in stripe session
$checkout_session = \Stripe\Checkout\Session::create([
'success_url' => $domain_url . '/success?session_id={CHECKOUT_SESSION_ID}',
'cancel_url' => $domain_url . '/cancel?session_id={CHECKOUT_SESSION_ID}',
'payment_method_types' => ['card'],
'mode' => 'payment',
'allow_promotion_codes' => false,
'customer_email' => $email,
//'customer' => $name,
'line_items' => [[
'price_data' => [
'currency' => 'gbp',
'product_data' => [
'name' => 'vladii',
'images' => ['https://picsum.photos/280/320?random=4'],
],
'unit_amount' => $price,
],
'quantity' => 1,
]],
'metadata' => [
'name' => $name,
'email' => $email,
'phone' => $phone,
'selected_color' => $selected_color,
'measurment' => $measurment,
'walls' => $walls,
'address' => $address,
//'order' => $order,
],
]);
for examplew walls?
mean i want to get the values on success page
Hi team i have a small query can we implement apple pay without stripe checkout or stripe elements i mean if i implement a button over my website while clicking is it possible to make a payment using apple pay ie more specific using some api calls
What's your use case for this? For a website you'd be limiting your audience to only Apple users so 90% of visitors wouldn't be able to checkout
@sonic sail ^
Our senario our system is using multiple payment gateways so for making a common way to handle apple pay so if stripe supports apple pay by calling a api so we can use a that same button to handle apple pay on multiple gateways
Hi, I am just setting up a stripe payment on WooCommerce. I have a question about "Customer support phone number" on the Add public details for customers. What should I do if I dont have a phone number for my business? I dont want my personal phone number expose to customer. Thanks
Hello again colleagues,
weve been having real issues with stripe payments, frontend implementation and the support answers dont really help Im writting here for the second time, please lend us a hand.
In a nutshell, on certain devices, not all, the payment form for stripe doesnt load, and the payment confirm button just loads endlessly
The cases are confirmed on:
Xiaomi Mi note 10 lite
Google Chrome and Mi browser
I have full logs of payment intents, paymentElements after ready events, but yet the form doesnt appear, and our clients cant pay, so we lose them most of the time.
👋 Hey
Currently I have an issue (same as here: https://github.com/stripe/stripe-react-native/issues/508) but I cannot find any workaround. 😦
Who could help? 😅
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Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi, I'm a nonprofit organization and I would like to ask if it is possible to have a donor enter the amount that I would like to donate instead of a fixed amount?
Sir i'm not able to login into my account
Please help some one
Hello
Is any one here
hey guys, whats up 🙂
May I ask questions that I can't really find on the docs here?
Hello guys. I have registered a webhook for these events. But i am not receiving any (with multiple real transactions going through). It worked in testmode with the CLI, but not live.
Shouldn't events at least try to be sent as soon as you register a webhook? They might fail, but at least they should be sent?
Log the endpoints on your side to verify the webhooks actually are coming to your application
Does anyone know why a default subscription won't get applied with the automated tax even the product is defined with exclusive tax?
"No webhook attempts in the past 15 days."
can you trigger some test webhooks?
I did with the CLI and it was working at that point, but not with live
I would assume that as soon as you register a new webhook, stripe should send any event there - if my server fails to respond, whatever. Stripe should still send it? And i should be able to see them in the logs on the stripe site as failed
that's what i assume, but i might have missed something
nah that makes no sense
webhooks only accour when the event is fired
what does your webhooks logs on stripe says?
Yes, and im listening for completed payments, which are happening
Which backend are you using?
Connect
I mean there
im not sure if i understand your question. if i click "view logs" i see a post request to /v1/webhook_endpoints if that helps
Yea thats what I guess. But does they say something like http 200 or failed with 400 or 402 or 500 maybe?
maybe your backend have another option to be set to work on live mode
200 OK
but my question above, shouldnt stripe try to send events to me right now? have i not got that right?
when it says 200 OK then it should
strange
can you check your server logs if you get any requests to your server by the stripe servers itself? Not in your application but on your server logs
Is anyone around?
just to verify that you really get the webhooks
To verify if i perhaps receive the webhooks but they aint visible in the stripe dashboard?
I need help with a problem I am getting while trying to catch error on my server on a specific website, and instead of showing the Stripe API error, I get a 500 internal server error as response
i would assume that if the webhooks does not get a OK response within some time they should show on the logs as failed
looks for me like an missing configuration on applications side maybe. Just a thing I would check in your case
yeah i'll have to read the docs again i guess
True. But are you sure your application does recieve them? If no try to figure out why. Because if it works on dev but not on production, means the application have something wrong
Check your logs? 500 is application error
@exotic mulch It would be a dream if dev enviroment does work on production when you deploy it.
I have not set up a tool to check the server logs currently, im running serverless on vercel. And id have to wait for a real live transaction and inspect it haha
i'll have to figure that out
I can see the logs, it is an error returned by the API, but I am not getting that error, instead i get a 500 error
try to mail stripe support, too
I always do try catch to catch any stripe error and display what happened
Check your server logs or application logs. Which backend are you using?
nginx?
sometimes it is in the php error logs, sometimes in the nginx logs (when you are using nginx as server)
check nginx logs, too
Thanks for the help though
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Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
usually the error gets printed on Stripe webhook logs
but right now only 500 server error
I know what is the error, it is an error which usually is catched and displayed, but somehow for some reason, it is not doing it
like try catch not working
so the error is actually an error, instead of just an error message...
sometimes try catch doesn't propaginate
Hey - There's a tutorial by Stripe here https://www.youtube.com/watch?v=X2SmLzQ5kfY
Basically if you're using stripe checkout, on the call to your API where you're creating a session you add a Amount Parameter as seen at 12:45
There's a support article on accepting donations at https://support.stripe.com/questions/how-to-accept-donations-through-stripe
And Stripe offer discounts for non-profits which you can read about at https://support.stripe.com/questions/fee-discount-for-nonprofit-organizations
I am the treasurer for my church, and our office manager recently left. I have questions about Stripe but do not have the login info for our account. How can I get that information?
You'd probably have to contact stripe support. https://support.stripe.com/contact/email
is there no way for you to contact the office manager? If you know the email used and have access to it you can click Forgot Password to reset.
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
I may know the email, but I don't think anyone has access to it anymore. I'm trying to work that out with our Microsoft guy. The office manager says she doesn't know the information. It may have left with our previous pastor who I cannot reach out to.
How can I instruct stripe to send me the product description in the language I want? When I use the invoices api it just gives me the description in english
You don't. It's up to you to create products in other languages.
Hello guys, can I provide stripe the user's full SSN instead of just the last 4 digits in the API to create an account?
That way I avoid the issue of having my user verify their account if Stripe cannot identify a person just from their SSN
When you sign up for Stripe, you'll need to provide the last four digits of you and your investor’s SSNs (applicable if you chose to setup as a company); if the verification cannot be completed, you'll either be asked for a government ID or the whole SSN. Learn more: https://support.stripe.com/questions/date-of-birth-and-social-security-number-(ssn)-requirement-for-us-stripe-accounts, https://support.stripe.com/questions/tax-id-verification-guidelines-by-business-type-in-the-us, https://support.stripe.com/questions/signing-up-for-a-us-stripe-account-without-a-tax-id-or-employer-id-number
If you use Connect to onboard, it should take care of this for you.
The problem is that I don't want to encounter the issue of asking our users in failing their verification and I'd have to ask their Full SSN. Is there a way I can just provide that from the get-go instead of asking for their 4 digit SSN and have the verification fail and end-up asking them for their full SSN anyway?
Stripe (from my experience) has excellent verification systems. There is high accuracy in providing the last four digits. For example, if you were to activate Apple Pay Cash, you'd be asked for those last four digits; from my knowledge, those last four digits are unique to you. If it fails, that person can resolve it with Stripe support, or, they're able to submit government documents if they have access to the Stripe Dashboard on a Connected Account.
Alright, thanks
Hi I have a customer saying that I charged an invoice without her consent. Is there a way that I can check if an invoice has been charged from Stripe Dashboard or from user-end? pi_3KvBRfJr3N20QNXk1V0g8nj3
Or is there a setting that Stripe charges an overdue invoice automatically when their is available payment method ?
actually it says "capture_method": "automatic" in activity log 🤔
hello
This customer had recurring subscription then wanted to pay the plan in advance so we created a invoices with balance covering 8 months payments. Then the customer hasn't taken any actions (she said) but still got charged. Due was 4th and charged 26th.
Reading through the stripe document it might be charged automatcially as we have available payment method attached to this customer via subscription?
Yes if it is an ongoing subscription stripe will automatically charge the customer
Unless the subscription is configured to do otherwise
But the invoice has been created outside the subscription (under customer) ... will stripe still try to charge automatically? If so why there was a gap between the due date and the actual charge date?
Ummm
If it hasn't been created under the subscription then it can be charger either on creation or anytime after that if the customer has a chargeable payment method
If it has been created and charged on two different date then it's either that the client paid via a payment link or that someone (via api or dashboard) requested that the invoice be paid using an already known payment method of the customer
so if neither client paid nor api/dashboard requested to charge, it shouldn't be automatcially charged, right ?
Not out of the blue no
You can see all the details of an invoice (what happened when) at the bottom of it on the stripe page
Maybe this can help you figure the timeline of events
(just FYI i'm not with stripe juste helping !)
yeh I figured but thanks.
I've checked event logs but saw {"capture_method": "automatic"} on the charge event so wanted to make sure...
The client said didn't pay
The team said didn't charge
Then maybe my team is creating an invoice wrong and Stripe is charging it automatcially ... 🤔
I beleive capture_method automatic means that when the payment intent is "authorized" it is captured immediatly
You may be able to look at https://dashboard.stripe.com/logs for more details, but you might be better of to reimburse the customer anyway
Hello,
I am having one issue
for last many days
i migrated from tipsi stripe
but now it is giving strange issue
it is giving resource not found for stripe bundle
is there some way to solve this
Oh thanks, I think I found that one of the team might requested to collect from the dashboard 🤦♂️ . Will check bit further... Thanks for your help.
is there someone who can help on this please ?
halo guys,, I am using payment intent search, and in the QUery why is it that it says AND and OR.. I am having problem with the logic, because I cant use both AND and OR,,, here is a php sample error.
This looks like an SQL issue try to develop "trace" and see the callstack
i mean thats the stripe query
Hi, since prices are immutable on stripe, is there a way to easily create a new recurring price on stripe and migrate all subscriptions having the old recurring price to the new one? We basically have a system where users can subscribe to our service, and we now wish to change prices for our plans. However, since we have a lot of subscriptions with the old price, it seems a bit difficult to easily migrate all users to the new price. Any help?
Hi 👋 I hope you all had a marvelous weekend. I have a question about invoice.payment_succeeded event. How can I detect if the invoice payment was made with user's money or if prorata credits were used?
e.g. a user has $500 product, cancels and we do it pro-rata, so they receive some credits, let's say it's $400. Then they buy a $300 product. Is there any field in this event that tells us their credits were used for the purchase?
Apologies, one more question. Let's say I have a subscribed user and I charge them every month for their subscription using Stripe. How will Stripe handle the following two situations:
- their CC is invalid (e.g. expired)
- they changed their limits and now they're too low to pay for their subscription
Will Stripe handle both cases (invalid and too low limit) the same, e.g. by retiring X times depending on my settings, or will it handle it differently?
Hi @vocal wagon no problem. BTW can we continue the discussion in your thread?
Hi guys. I'm getting an unknown parameter: idempotency_key error message. Could you please check what could have gone wrong?
hi sir , I need help in Stripe payment gateway integration in iOS , some error occured
Anyone ?
Invalid API key and Empheral key
Hello, i need help regarding my webhooks failing to send to my hosted endpoints
Alok-iOS
Hello. When I retrieve subscription https://dashboard.stripe.com/test/logs/req_Z6M9RVexFgsVOB default_payment_method is always null. How do I get this property to display default payment method attached to this subscriptionsubscriptiopn?
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Hi, Is there any way to calculate transaction fees prior payment?
Hello! I have my platform in Sweden and connected account in US. I make destination charge and get error "Cannot create a destination charge for connected accounts in US because funds would be settled on the platform and the connected account is outside the platform's region.". I would like to know where I can find the list of countries that outside of my platform region.
Hi! I need help with stripe-react-native v0.11.0. I'm using the useApplePay hook and then the isApplePaySupported value. On an iOS simulator this value returns true every time, but when I use a real device, even on debug mode, it always returns false. This real device is an iPhone 12 pro max and it has apple pay enabled with 4 real credit cards enabled. Since isApplePaySupported returns false, when I try to call presentApplePay, the call also fails. Is there something I'm missing regarding real devices?
Hi
I am facing some issue with the stripe implement.
I am having my application with react + node js
its working with the recat js only
but while i am runing it with the react and node js its not working
so do i need to add any setting on server level ?
@fair kettle shall we discuss in your thread?
Sure
Hi guys,
how to create an unlinked refund from customer balance?
Dear devs our stripe payment link shows "Hmmm… can't reach this page"
Hi Devs, I need help to check if a payment method requires three d secure or not. As to check if 3d secure is supported or not we can check in the property "card.three_d_secure_usage.supported", similarly do we have any property by which we can check if 3D is required for a card, and if not then how to proceed for that check?
Hello, is there a way to allow only French Cards please ?
Hi Devs, We use Stripe Connect in Standard mode to create sub-business accounts. When I create a PaymentIntent, I assign it to a Stripe connected business account that I previously created. However, how do I create a customer account that can be used with a PaymentIntent for any connected sub-business account? How do I create a global customer account for Connect? CC @cinder mauve
hello, need help regarding apple pay
Hi, I need to intercept the webhook event on a site when the stripe checkout payment is successfully completed - in order to update the order on the site with the billing info and mart it as completed.
Is payment_intent.succeeded the correct event to listen to?
Hi there
I've updated the invoice footer on a specific customer, and it does show this custom footer on subscription invoices. But when I create a manual invoice through the dashboard, it uses the default from the stripe settings. Is this intended?
Customer::update($stripeId, [ 'invoice_settings' => [ 'footer' => $this->getInvoiceFooter() ] ]);
That doesn't seem to work as the invoice description item is defined by stripe itself. You can see that here. I get thoose text messages on the description like the one for trial and the other for the summary of quantitty times the product.
So I guess there is somewhere a language setting for the invoice API but can't seem to find it on the docs.
Hi
I have a problem with the registration form. When entering a bank account, I choose that we want the payout in USD and the routing number is not correct. It has too few digits, even though we have it from our bank's support.
hi friends, I need you help.
Account migration, how to migrate the product data of the old account? There are customers who have subscribed to this product in our old account. How to migrate this business?
Hi,
Is Stripe collecting any VAT on its fees (Switzerland)?
Hi, I have users who are complaining to me because they say they can't pay for subscriptions, at the moment it only happened with 2 users. Were there any inefficiencies on your part?
Hi there,
I wanted to ask if there's some configuration available on stripe to prevent multiple customers with the same email being created? We're using pre-built checkout flow for recurring subscriptions. Thanks!
Hello, i am receiving a http 400 Response when webhook tries to send to my hosted endpoint. The webhook works locally. I have checked and am using the correct webhook secret in my endpoint
Hello, we have continues issues with stripe confirmPayments
I have full logs, and there are errors coming from the stripe remote script
Support so far has not been helpful and I cannot debug anything on my side
Can I get into direct contact with a developer to provide everything we have?
Hi! I would like to ask for ruby gem stripe error handling. thanks!
What is the correct way of stopping a subscription and create a subscription on another tier (e.g. upgrading tiers) and charge the customer for the last subscription?
I currently use to cancel the subscription if a user upgrades a tier, but this completely removes the invoice and replaces it with the ordered item.
Is there an "stop /end subscription" method without overriding the existing state?
Hi Everybody, i started with the integration for stripe. Thanks for the extensive documentation, this helps a lot. But i miss a bit of documentation. There is a example for stripe subscriptions with go backend and stripe elements, but not for react:
https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements
Is there a example using subscriptions with payments element instead of card using react and some backend?
Guys, can some one help me with this understanding, are we not allowed to choose a non checking (e.g savings account) to be set as a payout account, Thanks
abhishek_sharma-payout-account
HI guys, i'm having issues receiving certain webhook events even after registering for those events when creating the webhook url on my stripe dashboard. Any ideas on how to come about this?
Hi guys, I'm currently developing React App that uses setupIntents to charge the user for ongoing service. I need to attach the payment method to setupIntent's customer through Apple or Google Pay wallet. I did that on the React Native App but I'm trying to reproduce this on React Web App and it's different in many ways. Does stripe provides an example of how to do that or do you guys are having experience with that? Docs show only paymentIntents example for Apple or Google Pay. Also, is this possible to do this like in React Native - use my own button instead of <PaymentRequestButtonElement /> and connect it to Apple/Google Pay methods like presentApplePay or confirmApplePayPayment?
Hi there
i have some questions related to laravel cashier ..
i want to swap price id in a subscription but it gives an error when i want to swap monthly_price_id froma a yearly_price_id
it says "Currency and interval fields must match across all plans on this subscription. Found mismatch in interval field."
here is my php code:
$store_subscription->findItemOrFail($monthly_price_id)->swap($new_yearly_id);
do you guys can help me out in that
how can i overcome this using laravel cashier
Hello, i could not find or mb i search with wrong keywords so there is my explanation what i want to do:
i have web page and there are users , they have stripe accs so can this users connect their stripe accounts to my web page ? i want get (with read permission) information about their sold items
Hi,
I want to create a subscription model where admin/superuser buy a subscription in an organization for n number of users and those users will be able to use the product. If the subscription end, the admin needs to re-new that if not auto-subscribed.
In pricing also, it is like per-seat basis structure + depends on uses too. I need to understand if this is possible with stripe. I want to know is it possible with stripe and how can we acheive this with Stripe? Or do we manually need to track this in our server about admin and the users that admin invites..
Hi! Which webhook events do you suggest to handle?
Hello Team i need your help,
My Question is one of my application / web site auto renew feature in that time 3D secure card is compulsory confirm payment with frontend side how can solve the problem. normal card is working perfect but 3D secure card is create issue. Thanks in advance.
There's a lot of subscription services which lets you subscribe, give you a free trial, but still needs you to enter payment details for that subscription. If you cancel before the trial is up it won't charge you, otherwise it's understood that the service will charge you once the trial ends. Is this possible to do with Stripe? It seems the trial functionality instead starts the trial immediately & doesn't collect payment information, instead requiring the user to enter it once the trial is over.
hello, i am a client and i have a problem with a payment. it says"You have exceeded the maximum number of declines on this card in the last 24 hour period." what shall i do?
Hello
Is there any way / webhook event to determine first subscription payment (which lead to trial -> active conversion)?
I was looking to customer.subscription.updated but subscription changes it's status to active before going to past_due state, if customers card haven't enough costs
Hello I was wondering if it’s possible to give customers lower rates.
I have some potential customers who want to use my SAAS but are getting lower rates with their current processor.
Hey all, someone can tell me why this evt_1L4SbFKqSkWKDAjfv6icy66n webhook event is getting 404?
Hi, refer to link https://stripe.com/docs/payments/payment-methods/connect#cloning-payment-methods
Python Code Snippet:
payment_method = stripe.PaymentMethod.create(
customer='{{CUSTOMER_ID}}',
payment_method='{{PAYMENT_METHOD_ID}}',
stripe_account='{{CONNECTED_ACCOUNT_ID}}',
)
The customer is created at the platform level but while creating the clone, PaymentMethod at the connected account level, the customer is blank in the response. What is going wrong here?
Hello,
In reference to cloning customers, it says we clone payment methods.
https://stripe.com/docs/connect/cloning-customers-across-accounts
If we switch to the classic stripe to stripe connect, and a refund is requested, will there be any conflict handling the refund request due to the migrated account?
Hi devs! I need some advice for the flow of payment intents when the cart changes and the customer has multiple tabs open in his browser.
This is strange. When I update my subscriptions and swap tiers and cancel it later I loose my old invoices
Hi there,
If I register a seller on stripe through standard connect so later if I want to transfer the money into his account as admin so the amount will goes into the seller stripe account or into his bank account?
Hej everyone! I have a PaymentIntent which I have to cancel, but after run the command stripe.PaymentIntent.cancel('pi_3L58Bb2Qfg01EWQK1EbmlbAE') I'm getting response: Request req_RpDhUjEwhvzviW: No such payment_intent: 'pi_3L58Bb2Qfg01EWQK1EbmlbAE'
why does this issue rises?
Your account’s ability to make charges is currently paused.
In order to restore your account’s ability to make charges, please check your email for next steps or reach out to our support team.
How do i fix it
Hi all - just a quick general question. I submitted a test payment through my squarespace website yesterday but the payment has not been received to my stripe account yet. Do you know how long it takes a payment transactions to show up on my stripe
account?
hi there,
I had quick question about getting object relationships with payout. On the UI i can see that my payment intent has this connection to payout (and same info shows up on the payout page) but i can't find any api reference to getting that.
hi there ! i was planning to hold fund on express account in case of we (the platform) have to refund the customer and our partner already paid out the money on his bank account. But i just discovered that the delay_days param is bind to account and not to each payment intent. Anyone already face this situation ? (maybe we can refund the customer and the partner will have a negative balance)
Hey. Whats the minimum age for Stripe devs? Specially for issuing. I am 17, and i looked it up, what told me the stripe register min age must be 13+ (with parents) or 18 (without parents). But how is that in terms of issuing vcc's or as stripe dev in general? Thanks in advance.
Hi All! I'm new on stripe and wanna know if it's possible to pay and add a caution in the same transaction with stripe? Thanks in advance!
Hi, is possible to customize Stripe Checkout to add other\custom fields? Namely, I'd need the Customer Surname
hey everyone
i got No such payment_intent: ‘PIIIII-----xxxxxxxxxxxxx’ error from stripe , nothing changed from app and server , so what can be the issue ?
Custom connect account creation -> how do we configure the default payout schedule? Is this done on the API? We want it so new Custom accounts are automatically set to 14 days delay
Hi all,
Based on Stripe docs, it's suggested but not mandatory to send data for Custom Onboarding through stripe inputs, tokenize them and create account with tokens.
What if I send thoose data without using stripe inputs? Can I save thoose data in my database? am I still compliant?
Hi there,
We have started to setup a custom stripe checkout domain.
Server Side Redirects to stripe checkout seem to be a requirement to get the custom domain working.
Is there any way to get server side redirects working with axios post requests?
Hi, is it possible to display the button to pay only after the arrival of the card insertion fields? I have customers that click on the button before fields are displayed
are you using stripe elements?
I am using this. the elements object have an event listener. You can attach your callback function on it and make the button clickable
this.elements = this.stripe.elements({
clientSecret: this.intent,
appearance: this.getElementStyle(),
})
this.element = this.elements.create('payment')
this.element.mount(this.$refs.stripe)
this.element.on('ready', () => {
this.inPaymentMode = true
this.loaded = true
})
👋 Hey all - Stripe Elements Question Here
Currently I am rendering a pretty basic Stripe elements implementation.
It shows the following fields;
- Card No
- Expiry
- CVC
- Country
- Postal Code
I can see in the docs you can set address to auto/never.
Any way to force it to always ask for address and Name on Card?
Hi , I'm using stripe-js and react elements to get debit card number and other details from UI in order to tokenize that card and attach to the external account field of a custom connected account.
My understanding of docs is : I must provide a currency field in data on createToken (this is a custom account)
There's any way of knowing what currency is using nthe client card or I must ask the user to enter the value in a input or a select?
For custom accounts is required to pass a currency
Dear why i am geting the following msg when trying to activite the production mode of strip
The Connect application's platform profile has not been reviewed. Live mode accounts may not be connected until the review has been completed.
Can we use payment intent api for subscription? If yes, then how?
I am making a backend of making subscription in iOS app. I don’t wanna use checkout for it.
Waliy - platform profile
Hello everyone 🙂
I need to realised Escrow Integration
○ Buyer pays to escrow account.
○ When it is delivered it starts a two day count down for the buyer to approve or reject the purchase
○ If buyer rejects purchase then funds are refunded.
○ If buyer doesnt approve or reject in two days after delivery funds are automatically released
Is it possible to do?
Where exactly I can reading info about this?
Thanks a lot:)
i want to directly answer ou but i dont have permission @daring lodge
this is my payment intent pi_3L592RGf7RlXBcyN0lzqGXei
Hello, Stripe doesn't accept credit card installments?
no such payment intent error is being thrown
Hi there!
I have a question regarding Stripe connect payout charges.
Right now I'm developing a custom system using Stripe japan account.
So the fee to refer is
https://stripe.com/jp/pricing
https://stripe.com/jp/connect/pricing
Hi! Is there a way to list all SEPA DD mandates? Or alternatively a way to make a static one time export of them? There seems to be only retrieve https://stripe.com/docs/api/mandates/retrieve endpoint available but how do I get the list of mandates to retrieve?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
when is an accepted payment transferred to the payout page?
Thx
hi again ! can anyone give me the step calculation detail on this picture plz ?
i cant get the same result XD
Hi there, I've a somewhat special question regarding stripes API concerning authorization and capture of payments. Is a developer from stripe available to check on this quickly?
Hi Stripe! from here https://stripe.com/docs/api/payouts/create I see how to create a payout. But from this example https://github.com/stripe/stripe-connect-custom-rocketdeliveries/blob/master/routes/pilots/stripe.js#L88-L113 I can see that first of all I should load the balance and then take the very first item from the available funds. I can't see in the docs if this is the desired behaviour or if I have to do some workaround on this. Any help would on this be appreciated.
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Sample on-demand platform built on Stripe Connect: Custom Accounts and Connect Onboarding for deliveries. https://rocketdeliveries.io - stripe-connect-custom-rocketdeliveries/stripe.js at master · ...
Algum dev BR 🇧🇷 para fazer alguns trabalhos?
#brasil #brazil
We are trying to process a webhook event checkout.session.async_payment_succeeded (for direct charge made OBO connect account) and there does not seem to be a way to determine the type of payment that was used (ie. us_bank_account) from the payload being received without having make another call back to Stripe with the payment intent ID. There must be an easier/more efficient way to process the success of a delayed payment with webhooks. Are we listening to the correct event to do so? Basically we need to know what type of charge was actually used when processing the return of the checkout.session.async_payment_succeeded or checkout.session.async_payment_failed events. Thanks in advance.
hello i need help
Hi.. am trying to implement multi currency support for payment. I see some documentation regarding multicurrency.
I want to know whether any api to show converted amount from one currency to another ?(Amount need to pay in their currency)
for example 1000 AED as 272.25 USD . Thanks in advance
gj - currency
Is it possible to create a discount coupon in stripe and use it in the payment intent?
Hello,
Can I accelerate the webhook payout.paid in testmode?
@daring lodge sorry I had to step out and run
thanks for the help
NP - happy to help!
quick question:
I need to have import stripe from "stripe"; instead of: const stripe = require('stripe')("pk_test_**********")
What should I do with pk_test_********** to make it work?
Anyway to check via stripe's dashboard if an email was sent to a customer for a subscription renewal invoice payment that required the customer to authenticate their card?
When will I receive the transfer.paid webhook
I am transfering amount from Admin to Connect Account. In Test mode
@daring lodge
can I use this code successfully, or is the customer source required?
$stripe->charges->create([ 'amount' => $amount * $percentage_fee, 'currency' => $currency, 'customer' => $external_customer, 'description' => 'description', 'metadata' => array( 'API'=> $api, 'Test'=> $test_mode, 'Link'=> get_bloginfo('url'), ) ]);
Hey. I am searching for any way to verify the Stripe Webhook Events as I am supposed to keep the endpoint in my backend public.
The only way I thought of was to double-check the events content by re-fetching the objects from Stripe API but is there a better way to authenticate the Stripe Events?
Edit: Using Java 17
you should look into webhook signatures, they are for this very purpose i think: https://stripe.com/docs/webhooks/signatures
Hello, Question, My client is using a MMG Payment provider. Can they pay me through that directly to my stripe?
anton - webhook events
The customer cus_LmpyaUbcd8OkWt's location isn't recognized by the tax engine. Set an address on the customer object and verify with the tax[automatic_tax] status.
Can I disable that on customer creation?
Heading out for the evening folks -- please contact our support team for help until others are online later: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Question: I have a B2B SaaS app. I want to bill for total number of active users with a single payment. Can I do that?
gk - tax location
can this be opened again please, went to dinner, im reading now but got an extra question
staff will be back inaround 9 hours maybe
😦
I can't open the thread (NOT with Stripe), but those are my suggestions - can I help?
solved, than for your help
Good night, I'm trying to check the document but the failure, I would like to know the reason for the failure because everything is ok.
Hello i need help
👋 Hello!
I was directed here by our Service Account Associate, Hannah, as part of the Elevated Support Pilot.
I'm interested in future developments and the technical implementation of multi-transfer transactions as a platform, as part of the Stripe Connect product.
In our platform, we offer merchants the ability to be set up as a "franchisee", and thus require each transaction to not only take the application fee for the platform (us), but also send a percentage to the franchisor's stripe account, and the rest to the merchant's stripe account. All of these accounts are created as part of our Connect Platform.
We've ran into a few problems with wanting to not refund application fee, or partial refunds not partially reversing transfers and have worked around these with the webhooks but really want a better solution.
In our "revised" solution, we don't actually use stripe's payment intent transfer_data due to the following reasons:
- If an amount is passed into the transfer data, the application fee cannot be refunded
- Charges and Transfers created by using this transfer_data field do not propagate metadata at all, and there is no option to (bad because we would like to surface this in reports for our merchants via updating
transfer.destination_paymentmetadata (already do this but requires update of transfer, charge, and "payment" charge, which is a bit annoying) - Cannot supply multiple transfers in a single pamentintent creation with
transfer_data, have to create a manual transfer anyway
Instead we do the following:
- Create a transfer for the franchisor's percentage to the franchisor's account
- Create a transfer for the remaining amount including platform fee to the merchant account
- Create a transfer from the merchant account to the platform account for the platform fee (to prevent the reversal of the fee when the previous transfer is reversed and payment refunded)
This allows us to direct money to where we would like it, create with metadata and descriptions, and be in full control of the flow of funds within the transaction, however we feel this could be better handled by stripe internally with few changes to how stripe's solution is implemented.
I'll likely reach out to the assigned TSE's via email at some point, but an informal chat like this is better to hash out smaller details / point out potential problems in the way we'd like to do things. So far the main problem is fee columns in report runs will no longer actually show the fee, and will have to be replaced with a metadata column, which is a long column name that the end merchant may not understand fully.
I'm trying to get a list of payment methods from the Stripe CLI and I'm not getting anything back. stripe payment_methods list --live --type=card gives an empty list. Not sure what I'm doing wrong here...
Oh hm, I probably found what's wrong... though it's still confusing. API docs for the listing payment methods says this about the optional customer parameter: "The ID of the customer whose PaymentMethods will be retrieved. If not provided, the response list will be empty."
So I guess my question is: how do I get a list of payment methods?
hello please is possible disable or hide this messague in stripe element By providing us with your card details, you allow .... to charge future payments to your card in accordance with the stipulated conditions. ?
how do i download my transactions from my online wallet?
I'm using Stripe Link to take one-time payments for an online product. I do not want to deal with web hooks (I have my reasons). I want to batch process all new payments that have been made after a certain amount of time has passed. So far, I'm able to get the Charges against my account, but I'm completely unable to discover what the customer bought.
How do I retrieve the items the customer paid for? The Charge object does not seem to continue this information; the PaymentIntent does not seem to contain this information.
Can someone help me how I retrieve the details of a charge and the item(s) bought?
It looks like a Session might, but I cannot retrieve that neither... without a session? I need a session, to get a session: ```stripe.Key = "sk_test_"
params := &stripe.CheckoutSessionListParams{}
params.Filters.AddFilter("limit", "", "3")
i := session.List(params)
for i.Next() {
s := i.CheckoutSession()
}```
I'm probably missing something obvious here, so I apologise if this is really simple.
I actually attached meta data to the Product in the portal, but that doesn't come through into the charge or anything like that. I was hoping it might.
michaelcrilly-paymentlink
I need help. With my payments it keeps increasing the dates when I can accept them. Is it possible if I can get them sooner without the dates extending when people buy things?
Also I need help verifying my account.
How do i receive payouts manually using API?
Hi All. Yesterday we noticed a change in the stripe PaymentIntents receipt_url. Previously it ends with "/acct_xxxxxxxxxxxxxxxxx/ch_xxxxxxxxxxxxxxxxxxxx/rcpt_xxxxxxxxxxxxxxxxxxx". But now it is been changed into the "/payment/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx". We noticed this on out test accounts. In prod, we still getting the previous format. Is this something you guys going to put into prod envs as well ? BTW, we using stripe-java(20.41.0) version
chanaka
Hi, while doing some testing, i charged AUD 1000 from direct debit account and its in pending state, how can i cancel that transaction and refund the amount if it got deducted.
any idea?
Hello, i am receiving a http400 response when webhook tries to send to my hosted endpoint. The webhook works locally. I have checked and am using the correct webhook secret in my endpoint
lalit-directdebit
Does stripe have a webhook that let's us know if an account has been rejected due to its verification or is that returned on the create.account Api?
Hi, Is it possible that a product contains different price?
hello please maybe is possible show customer portal in spanish ?
Hmmmm is it not possible to specify a transfer destination when capturing a payment intent?
Hello, I would like to make a subscription active again. Currently is on unpaid status, but we charged the customer with another invoice.
Is it possible to put the subscription as active?
No reason to stop my Stripe account...
"Withdrawals to your bank account are now suspended and we will issue refunds for affected card payments within 5 business days from the date of account closure, but it may take longer for them to appear on the cardholder's statement. If you do not have enough funds in your account to cover these refunds, they will not be processed and these unprocessed refunds will remain in your account. Please check the list of refunds in your management platform."
@rich sluice let's continue in the thread
Hello Everyone,
I want to transfer money (which I collected through payment intent) to connect account. So How can I achieve this functionality?
Hello, Is there a way to determine whether the device supports Apple Pay or Google Pay on the web?
Hi, is it possible to create a custom checkout form with the Stripe API?
Can I use a .Filter to search for CheckoutSessions that were created after a certain date?
How can I get the Stripe Fees via API from a Payment Intend? I cant find it in the Docs.
params.Filters.AddFilter("created", "gt", notAfter) isn't valid.
Hey all.
does stripe account id change from backend. ?
our platform is creating account for different users , and so payment intent is created according to that account id , and while initializing the Stripe i am passing accountId , so if the backend will send payment intent which is created for a different account id , so what should be the approach ?
Hi, I'm trying to find a way to delete payment methods. I have found how to detach the paymentMethod from a customer. But due to GDPR I need to be able to delete it permanently. I also came across that you can retrieve deleted customer info aswell? This is strictly against GDPR regulations, am i missing something? Thx for any feedback 🙂
Hi i am trying to use PushProvisioningActivityStarter for android app but i get "error 'Tap and pay' API unavailable within Google services. Check that your app ID has been whitelisted by Google." even though my apppackage was approved by google, what can i do?
hello, I have a problem that I haven't been able to solve for several days. when I want to create a payment intent and confirm it directly, it tells me that the next step is 3d secure. While when I create a payment intent and confirm it via the dashboard stripe it works
Hello,
I am facing an issue while using confirmPayment method, Getting an error “No such payment_intent: ”.
Here is the scenario,
-
We create payment method at platform level (Frontend)
-
We send payment method id to the backend
-
We attach customer (PaymentMethodID generated in point 1 and customer created at platform level).
payment_method = stripe.PaymentMethod.attach( payment_method_id, customer=customer_account_id, ) -
We clone the payment method from point 3 to stripe account level (PaymentMethodID generated in point 1 and customer created at platform level).
payment_method = stripe.PaymentMethod.create( customer=customer_account_id, payment_method=payment_method_id, stripe_account=business_account_id, ) -
We clone customer from platform level to stripe account level
-
We create payment intent at stripe account level with the payment method and the customer cloned at the stripe account level.
intent = stripe.PaymentIntent.create( amount=amount, currency=currency, payment_method=payment_method_id, payment_method_types=payment_method_types, application_fee_amount=application_fee_amount, stripe_account=business_account_id, customer=connected_customer_account_id, metadata={ 'cart_id': cart_id, 'user_id': user_id, 'business_id': business_id, } )
Continued..
-
We return the payment intent object in frontend.
-
For confirmPayment method we use payment method from the intent object (secret_key is the client_secret from the intent object and payment_method_id is payment_method from the intent object ).
confirmPayment(secret_key, { paymentMethodType: 'Card', paymentMethodData: { paymentMethodId: payment_method_id, billingDetails: { name: ‘XYZ’, email: ‘XYZ@gmail.com, }, } -
Following is the error we get.
{ "error": { "stripeErrorCode": null, "declineCode": null, "localizedMessage": "No such payment_intent: 'pi_…’”, "message": "No such payment_intent: 'pi_…’”, "type": null, "code": "Failed" } }
Is there a way to force the use of 3DS?
Hello.
While handling invoice.payment_failed events have recently received one for a open invoice but with the invoice number null. Is that an expected behavior (to have an open invoice that does not have a number)?
Hi there. Just a quick one here, can I assume that a payment method will only ever have one Mandate created against it? Or can there be multiple mandates for one payment method at any given time?
mm.augustosilva-invoice
Good Morning guys.
Wakeuphate-mandate
hello form Tushar
how can i do instant payout using api,i set connected to manual payout and trying to create instant payout but i got error like this
i want to transfer money stripe account to connected account but i am unable to do it required help also i am working on testing environment.
through dashboard i already did it but not with api.
waiting for help and thank you in advance.
Yesterday I got a strange bug that resolved in a customer_tax_location_invalid. Apperently I was using all kind of addresses and they worked. I reworked my code to create first the Customer on registration process with Stripe and use a 0 euro subscription on registration.
Since then It throw me the customer_tax_location_invalid and couldn't locate the tax country automatically.
Even real addresses where rejected. Now I have changed my create stripe customer parameter with country => 'DE' to enforce that.
Is this a bug or what is fully here? As I said, I used any kind of addresses before and they worked. This confuses me why it is not working partially now.
Hi there,
how can I remove a stripe connect > account in test mode in order to re-check the connect workflow ?
looking at the docs, it does not seem possible to do it from the main account...
hi i would like to ask a question regarding the payment status
hello
hope you're doing well
is there a way to add a discount to the next invoice from the dasboard please ?
Hi, we need to implement a payment towards 2 different accounts (one is always the same directly managed by our client, another is variable, of different people).
I've read the [https://stripe.com/docs/connect/charges-transfers](this documentation) but I've some doubts:
1 . We're using a session instead of paymentIntents because we redirect \use stripe checkout
const session = await stripe.checkout.sessions.create({
line_items: items,
mode: 'payment',
metadata: { order_id: fetchedOrder.id },
billing_address_collection: 'required',
success_url: `${NEXT_PUBLIC_NEXT_BASE_URL}/order/success`,
cancel_url: `${NEXT_PUBLIC_NEXT_BASE_URL}/order/error`,
});
if (session && session.url)
res.status(200).json({ data: session.url, errorMessage: undefined });
}
Is possible to use the sessions instead the paymentintent?
-
About "CONNECTED_STRIPE_ACCOUNT_ID": is that the stripe account id? Or another one?
-
The user of the "CONNECTED_STRIPE_ACCOUNT_ID" have to do some actions, or any id can be used?
Hello Team, need help in understanding, whether savings account can be chosen as external account for payouts in connected accounts or not. Referring this api - https://stripe.com/docs/api/external_account_bank_accounts/create#account_create_bank_account-external_account-account_number, it states that the account must be checking. But when we refer this in the documentation it states that even savings are allowed to be added as external account -https://stripe.com/docs/payouts#adding-bank-account-information. So the question is will the payouts fail if savings account is chosen as bank account for payouts in our connected accounts. As it can failure in our production, and we need to advise our users accordingly, thanks.
Hi, i have a question on payout reports. So, i'm trying to distinguish the exact eur country for each payout made. Is there any way that i can do this?
Hi guys, I have recently integrated with the Stripe Customer Portal. I have a strange issue whereby my account can see the "Update plan" button in the portal, but one of my users cannot. We are on the same plan (free tier) and can't see any differences between our customer records! Any help understanding why this might be happening would be appreciated as i'd love for him to be able to upgrade but he can't!
Hi I have an issue with Zaraz, not sure if I should ask in this channel or #974592073229549638 ?
[Subscription] can we turn off the auto charge for next subscription?
Hello ?
are there people who speak french ?
Hello all. Has anyone tried making their marketplace the merchant of record via Stripe connect and destination charges?
Hi, I am building a sale system, which generates an invoice with a discord command. my question is, can I store customer ids and match them to discord ids in my db without caring about the email or will that generate any issue?
Hi, is it possible to set statement_descriptor_suffix for checkout session in subscription mode https://stripe.com/docs/statement-descriptors#dynamic?
How does the checkout flow work, once you generate the link and redirect the user, are there any POST parameters passed after the redirect or should you manually retrieve if the payment succeeded?
Can someone explain me the following upcomming invoice items? (rendering of the api endpoint response)
I upgraded the subscription with proration by upgrading the quantity to 2. Now it should be actually 2 * 17,90 EUR = 35,80.
But why is the ìnvoice.subtotal` is 53,70 and not 35,80 as expected?
Why does it show also the month 05 + 06 and 07? shouldn't it show only the chanegs on current month 05 + upcomming month 06?
Unused time on Premium after 31 May 2022
prod_Lmog0aTRw8etff
1(qt) 17,90 € monatlich
31.05.2022 bis 30.06.2022 17,90 €
Remaining time on 2 × Premium after 31 May 2022
prod_Lmog0aTRw8etff
2(qt) 17,90 € monatlich
31.05.2022 bis 30.06.2022 35,80 €
2 × Premium (at €17.90 / month)
prod_Lmog0aTRw8etff
2(qt) 17,90 € monatlich
30.06.2022 bis 31.07.2022 35,80 €
Netto 53,70 € (subtotal)
MwSt. 10,20 € (tax)
Gesamt Summe 63,90 € (total)
I got problem with stripe listSource, In order to show to my customers they cards list, i call 'stripe.customers.listSources(CUSTOMERID)' but i got 0 cards result while my customer have 2 cards. (Stripe API Doc: https://stripe.com/docs/api/cards/list) (CustomerID : cus_Ln1EX6m8gvpAdM )
is Stripe element get updated , do I have to change on server side too? help needed please
In stripe connect, if I create an account type=standard, does it mean that the owner of this account cannot use his existing stripe account ?
basically, I can use the email+password+2FA to authenticate during onboarding, but then it goes through "identity check"
Hello guys ! Is there a way to estimated subscription amount when using the invoices/upcoming api but for batch estimating ?
For some context, we want to had statistic in our backend for future payment.
So is there for example an api to get the incoming amount of one product at a specific month in the future ?
Hey, I've been trying to implement Stripe using the Firebase extension in a Kotlin application using the example found at https://github.com/stripe-samples/firebase-mobile-payments
I've ran into an issue with this function https://github.com/stripe-samples/firebase-mobile-payments/blob/b14d2b7c10faf30580be65ec414d5876ff0a7180/android/app/src/main/java/com/example/firebasemobilepayments/MainActivity.kt#L150
When setting up the payment session, everything works as far as being able to open the menu to choose/add a payment method. However when a payment method is added and/or selected and the window closes the issue arises. The code within if (data.isPaymentReadyToCharge) isn't executed because it seems to be stuck on false. No errors or warnings are being thrown in the logcat. The only strange thing I've been able to find is that 2 Ephemeral Keys are being created within 1-2 milliseconds of each other, but I can't figure out why its doing that either.
If anyone can give a helping hand that'd be very appreciated!
(I can provide screenshots/code snippets if required)
Hello, a client reported this issue while trying to add a payment method
They reported that they're using a MasterCard which should be working fine
Good Afternoon, are you able to delete Files uploaded via the API?
Hello !
I'm trying to add some funds (in test mode) to my Stripe account in order to transfer money to a connected account but it's say that my platform profil is not approved. But it is... Can anyone help me ? 🙂
When a Stripe Checkout succeeds for a one-time purchase, it creates a PaymentIntent but it does not create an Invoice. I see that a PaymentIntent contains a set of Charges that provides a little more details. For example, the charges has a receipt_url property that provides more data about the purchase.
My question is now the following: I am trying to know which product/price was paid through the PaymentIntent. I am looking to have the same kind of information (product, quantity, price) as it is displayed in a charge receipt. Could you please tell me which API I should use to get that information? Thanks.
Hello! Is there a way to accept dynamic priced recurring donations on stripe?
So basically we want to allow our users to decide on the price they want to pay for a recurring donation instead of having it predefined
what if we use the cancel subscription with cancel_at_period_end = true (we don't want to auto charge the user. If the subscription expired, user can subscribe the new packages again)?
Hi, when using stripe checkout, and enabling the automatic tax by setting it to true, why does the Google Pay option disappear?
Yes. If you cancel a subscription only it is cancled but the period is still running. Have had the same problem. You should not allow the customer to create a new subscription until the period is ended.
but in my case, some users want to pre-subscribe before the expire
You can handle that on your backend however you wish. What is your use case?
Good Morning
Could you please confirm that the checkout.session.completed webhook only fires when a stripe session successfully complete and the user has purchased the product/subscription?
Good Morning. Are you migrating to the Stripe platform, how do I take customer payment history?
I mean that, the users makes the subscribe at the first time, but they don't want us to auto charge their card for next payment. So I think we can use the cancel_at_period_end option for this case.
Another case is they want to subscribe more before the package expire by themselves. So I think I need them to do the new subscription. But I am not sure if it is possible or not. As you mentioned above that "we should not allow the customer to create a new subscription..."
Hi everyone! When Stripe extensions (https://stripe.com/docs/building-extensions) stop working in 2024 in favor of Stripe Apps, will integrations built using Stripe Connect need to change how users authenticate with Stripe or will using an access_token in place of a secret key on clients' websites still be accepted?
Edit: I see now that there is a separate channel specifically for Stripe Apps questions. Should I ask this there instead?
JCrags-automatic-tax-wallets
#dev-help Hi All, I am getting null when im running customer.getSubscriptions(), where this customer is subscribed to a product.
dparker1005-extension-authentication
Good morning Stripe! According to this https://stripe.com/docs/api/payouts/create "To send funds to your own bank account, you create a new payout object. Your Stripe balance must be able to cover the payout amount, or you’ll receive an “Insufficient Funds” error.". I'm guessing where to take the funds from? From the balance.availablle or the balance.instant_available? The question is because I'm in test mode, and my balance.available is 0, but my balance.instant_available is not. I created a payout and it returned no error. I can't find in the doc how to be sure of where are the funds taken from. Anybody can provide some light here?
hello!
question/feedback/feature request:
when creating a payment intent with bancontact, I put setup_future_usage=off_session in order to get a "generated_sepa_debit"
however, for each payment I will get a new "generated_sepa_debit" (and quickly reach the stripe "100 pm max per customer" limit) even though they have the same "fingerprint"
is there anyway to generate the sepa debit (or at least attach it to the customer) only if the pm is really different (i.e. fingerprint different)?
example: https://dashboard.stripe.com/acct_1JAB41GTsLVnzqGE/test/customers/cus_Ln51pgU67JPnsY
thank you
I'm trying to check the document but the failure, I would like to know the reason for the failure because everything is ok.
Hello, I need help with handling unpaid subscriptions after Stripe exhausted all the attempts of charging customer and sending invoices via email. I've checked this part of the docs: https://stripe.com/docs/billing/subscriptions/overview#unpaid-subscriptions but I'm not sure I found my answer.
E.g. there is one open invoice left unpaid and 2 invoices created after that one that are in draft status. Subscription status is moved from past_due to unpaid.
Is there a way to charge user all of the invoices that were supposed to be charged by that moment at once?
@bleak breach help😫
Hi there,
With https://stripe.com/docs/connect/oauth-reference, is there a way to indicate the NAME of the connected account
At the moment, after I've followed the process, the account is correctly listed in Connect > Connected accounts but I only see its ID and not its name, which is kind of hard to work with when I'll have multiple connected accounts ...
hi, I'm trying to create a discord bot that will generate a invoice based on a product I have created within the stripe dashboard I would just like to pass product ID and quantity. is this possible? thanks
Good moorning to y'all.
I have a question, Is it possible to make a charge after a payment? For example, the customer is charged a rental of a product, but the product arrives damaged so it's necessary to charge his card another charge, is it possible to save the data to make the charge?
Or another scenario, the payment is made but it remains pending until the product is returned, but if it's necessary to add more quantity, can it be modified to pending payment?
Can I request one help? How to check if subscription is renewed in stripe through api? For example, user bought the subscription product with credit card, but credit card is expired. In this case, the subscription cannot be renewed.. How do I check the renewal status of subscription?
Hi guys! Can you please tell me if I can change the Full service agreement to the Recipient service agreement? I can't transfer my funds from my account to the stripe( Help please.
Hi Stripe! Since I've started charging in my customer's local currency, I've noticed that some foreign banks actually do not accept these charges, but they do accept them if I switch back to USD. The decline code is always transaction_not_allowed. Would there be a way for the banks to communicate this case to you, and you adding a new invalid_currency code, so that I could detect this adn switch my customer's payment currency back to USD?
Using Connect, can I initiate charges to buyers who have previously opted-in to receiving arbitrary charges from the sellers? (e.g., our system determines buyer owes $10 to a seller based on their activity on our system, can we process that transaction without further buyer intervention? this could happen daily with the same buyer/seller)
i cant create an account
it keeps loading when i press sign up but never confirms my sign up
Hi guys! I'm developing an App with shared code for AppClip in React Native - I need payments in both app versions. Unfortunately size of stripe-react-native Pod Dependencies exceeds 6MB. Apple AppClip's size limit is 10MB, my app current size is around 12MB with stripe-react-native package added. Is there's any way with a current package version to reduce size of the Pods? I'm using stripe for adding a card as a payment method for setupIntent through Apple/Google Pay or Stripe Elements.
Hello!
Trying to figure out a tricky design issue when it comes to paying of items. Some background and constraints below.
Using the async webhook model. An item should ever only be paid for once. Multiple users can attempt to pay for the same item at any point. Users can be anonymous or logged in. Right now, an item is tied one-to-one to a paymentIntent. Once a paymentIntent is created, it is saved and any further attempts will always reuse this same paymentIntent. This works great, and prevents double payments from multiple users. If two users attempt to pay for the same item, only one will succeed since both will be interacting with the same paymentIntent.
I’d like to add support to where an item can also be paid as part of a bundle of multiple items. For this, the idea was to again, create one paymentIntent, and use the metadata field to tie the multiple items. Side question, is there a better way of doing this? This is where the problem lies. Essentially, an item can now be tied to > 1 paymentIntents. One, if you were to pay for it individually, and then any number where it’s part of a bundle.
I’m thinking of solving this case by using manual capture. Essentially letting people pay for the same item, and then only capturing on the very first webhook.
Is there a better way of accomplishing this? Also, the same item attempted to be paid twice, from a singular payment attempt and as a bundle type, should be a rare event. It just has to be handled in some fashion.
Any help is much appreciated!
Hello !
I'm trying to top up an account but it gave me the following error :
com.stripe.exception.InvalidRequestException: There is no default eur source in testmode. Please provide a source instead.; request-id: req_iPV7jFXyrU264f
Any help plz 🙂
I have an interesting situation that happened with a subscription_cycle invoice
Hoping to get some help with it
Here's the event: "evt_1L1iPqALivADE4JrUIPqLOS2"
Hey team, not necessarily "dev" help, but I'm looking into https://stripe.com/en-ca/data-pipeline and am wondering if this is like Stripe Sigma where it only works for production data? Our use case is we'd like to test some of our data flows/models before they hit production, and Stripe data from our test account would be very helpful
Hi there,
What is best practice to get a payment_method of a checkout_session?
Atm I do sth like this:
session = Stripe::Checkout::Session.retrieve(session_id)
payment_intent = Stripe::PaymentIntent.retrieve(session[:payment_intent])
payment_method = Stripe::PaymentMethod.retrieve(payment_intent[:payment_method])
Hi, i have an issue with this sub sub_1L4DhDH9YdMmPsAXGriEPfHG
it says that it is billing.. 2 hours ago, and it is still a preview? what would be the cause for this ?
Hey y'all would love to get an opinion on the following. I'm creating a stripe express account on behalf of the users and using a webhook to send the event for account.updated when the account has been verified for payouts. Once the account is verified i need to update my db with the Name (first and last) that was added to the account during onboarding. Would the best way be to just lookup the person by account ID and then pull it in this way? Is there any way to include the Person name in the event to avoid extra API calls? Thanks!!
Hi Stripe! I've been looking into the documentation a way to determine the payout method used and I can't find any but consulting the balance for determinated currency and check is balance.available has funds or if balance.instant_available has funds. My question is what if they both (available and instant_available) has funds? Or if one have funds the other won't have? I'm stucked here. Excellent would be to have a direct way to know what method to use when creating a payout. Any light?
Hi , Apart from these listed country stipe does not support payment in all countries like Qatar
Hi Team!
Today I need to run a script to cancel all subscriptions for our users (Don't worry were just transferring our subscription model over to organizations). I want to know What if anything I need to consider here before I go ahead and cancel them. I'd like to IMMEDIATELY cancel the subscription, NOT wait until end of period. I'd also like to be able to refund if possible any prorated amount for time unused. What else should I be considering here? Thanks!
Hello, I just joined this group and would appreciate little initial guidance: I am looking for a good Stripe tutorial that is current Stripe dashboard (and likely everything else related to stripe)
Hi Stripe team, I am implementing stripe on our app to allow our users to accept payments for their rental properties. I would like the money to be available to the host on check-in day, which might be up to a few months out from the actual booking date. I was wondering if i should accept the money into my account, then use the payout API to pay the host, or if there is a way to pass a delay flag to a paymentIntent?
what is the difference between available to payout vs Available soon
Which status should I check to see if a checkout payment succeeded, the PaymentIntent's or the Session's? Also, what ID should I keep in my database to verify against received events, again, PaymentIntent's or Session's?
Hi, is it possible to increase the price of a product that I’m selling by x $ every time it is bought by a client? all this automatically through api
Good morning!!
I have few questions about Separate Charges & Transfers.
Let me assume that our platform is an e-commerce where there are many sellers, and buyers can buy from many sellers in one transaction, and buyers bought products from 3 sellers. My questions in this cases are:
- How can I create a refund for a one specific product?
- When creating refund, I believe I have to manually create reverse transfer. Is there any way to take funds away from sellers(connected users) automatically?
- When platform issued reverse transfer to a seller, and if seller's connected account does not have stripe balance, do we take the funds from their bank?
Hello - considering Stripe Connect for Payout Method in order to provide direct deposits to my app users and verify bank account information prior to executing the direct deposits. Is there a way to customize de UI so it looks like my app and it doesn't look like a complete separate template (Stripe template) integrated in the app? If so, will appreciate a link where I can learn more how to do so.
we provide a way for "customers" to update the expiration date of their saved payment methods, which are used in future off-session charges. can we just update the payment method expiration date itself directly or is a new setup intent a better practice in this situation
Hello, I have a question around the Order API and saved payment methods. So in the regular flow, you create the order on the server then initialise PaymentElements on the frontend, and call processOrder() there. But if I already have the order ID and payment method ID, can I still submit the order on the frontend without Elements ("off_session")? Or should this happen on the server
Is my understanding correct for this property on subscriptsions? pending_invoice_item_intervalI can define an interval for a subscription how often they will bill the customer? Example: For a yearly interval product, charge the customer for each month based on the % like on protating items.
Do I as a merchant have to pay a fee if we authorize a charge which we then cancel, without capturing it I mean? Asking as I'm not really sure, can't see anything anywhere.
As described in https://stripe.com/docs/stripe-cli/trigger#checkout-events, we should use stripe trigger checkout.session.completed to test a stripe checkout session that successfully complete. This triggers all the following webhooks:
- payment_intent.created
- customer.created
- payment_intent.succeeded
- charge.succeeded
- checkout.session.completed
- customer.updated
- charge.updated
This is a little different from what happens when one of my customers clicks on the "Pay" button of a Stripe Checkout page previously initiated by the "Create a Session" API (https://stripe.com/docs/api/checkout/sessions/create). When this happens, I get these events: - payment_intent.succeeded
- charge.succeeded
- checkout.session.completed
- charge.updated
There are therefore fewer events because my customer and payment_intent already exist.
If I wanted to trigger the "checkout.session.completed" foran existing Stripe Checkout Session (thus with an existing PaymentIntent and an existing Customer), what would be the CLI parameters that I need to use?
Hello there, need help to update PIN for issued Cards
How to encrypt PIn using Stripe Public Key
Am I correct if I say that this struct in Golang library is missing the "metadata" option? https://github.com/stripe/stripe-go/blob/master/checkout_session.go#L662
As per the documentation when creating a session you can parse "metadata" to store some additional info