#dev-help

1 messages · Page 164 of 1

vocal wagon
#

Hi, I'm trying to add my bank account to my daughter's school application and it says she can't because it's You cannot use this bank account because of previous suspicious activity connected to the bank account

cerulean pineBOT
#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

vocal wagon
#

thank you

slate elbow
#

is it possible to delay a stripe connect transfer for a payment to an express/custom account not using on_behalf_of, only transfer_data.destination, by lets say, 7 days?

#

settings.payouts.schedule.delay_days doesnt seem to do anything

tender fossil
#

Is there any solution to entities not being able to be correctly verified because the criteria for their entity type is incorrect?

cerulean pineBOT
#

:question: @tender fossil Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

sweet void
#

Hello all,

I am currently trying to add a feature to a method, such that rather than taking in a user's debit card information to transfer funds to their account, I would like to give users the option to provide a bank routing/account number.

Is this possible? I haven't seen anything with the Bank Account API object that has account number capabilities, only the routing number, and I don't think I can wire funds with just a routing number on file

hazy coyote
#

Hi Stripe Team,

We have a reservation app build using ruby. When a customer makes a reservation, we charge the customer reservation cost and then we transfer the money to the owner. We do take our percentage before the transfer.

When we charge the customer, we call this api
POST /v1/payment_intents

When we transfer the money to the owner we call this api
POST /v1/transfers

We are getting an error with transfer api saying:
Insufficient funds in Stripe account. You can use the /v1/balance endpoint to view your Stripe balance

I’m assuming this error coming up cause the money is not available on the stripe balance account yet.

Is there is way that supports our business logic?

red lagoon
#

Hey all, i am having a weird issue where it still creates a customer and subscription even though their card was declined. How do I get it to report the error back instead

#

const addNewCustomer = async (email) => {
const customer = await stripe.customers.create({
email,
description: 'New Customer',
},
function(err, result) {
console.error(err);
}
);

return customer;
};

#

That is my customer function

#

const createSubscription = async ({ customer, quantity, price }) => {
const selectedPrice = price[0].id;

const now = new Date();
let nextMonth;
if (now.getMonth() === 11) {
nextMonth = Date.UTC(now.getFullYear() + 1, 0, 1);
} else {
nextMonth = Date.UTC(now.getFullYear(), now.getMonth() + 1, 1);
}

const subscription = await stripe.subscriptions.create({
customer,
items: [{ price: selectedPrice, quantity }],
billing_cycle_anchor: Math.ceil(nextMonth / 1000),
});

return subscription;
};

golden oriole
#

Hi Stripe team,
may I know what is the difference between "connect" and "direct" webhook?

fallen nexus
#

Team, we have used checkout session api. I want to know what the default session timeout time and how we can change that?

novel prairie
#

Hello, when using the webhook to create and remove customer subscriptions, will Stripe send the customer email in the request to our webhook? Also, is there any way I can add fields for the customer to fill out that will also be sent to our web hook? Such as Company name and their own name?

woven crag
#

hi, how can I enable BECS Direct Debit in stripe customer portal?

vocal wagon
#

How can I extend the items of a subscription and charge the customer the difference at that time?

sweet spire
#

Hi, can we remove default_tax_rates from a subscription, if yes please guide me!

vocal wagon
steep raptor
#

Hello, We had a issue in stripe invoice email.. Actually we disabled all email from stripe side to the customers.. but still our customers recived stirpe invoices for their subscription invioce.. exace after one hour from our application email..

vestal zenith
#

Hello, is there a way to see the secret key (the production one, not testing) from the Stripe account Dashboard once it's being used? I created it 2 years ago and I see that the "retrieve secret key" button available for testing keys it's not visible on the not demo keys

vocal wagon
#

Hi, is there a way I can make the user insert a payment method using a form with my site graphics but with stripe form field validation?

fair rover
#

Hello , i have add apple verfication file, but i still cant see any apple pay button

vocal wagon
#

Hi, I've a problem with the Payment Request Button on production. Apple pay is working fine on both desktop and mobile devices. G pay button is working fine on mobile devices. On desktop devices Gpay button doesn't work and I had met this issues:

  1. Sometimes I click the Gpay button and no event is fired (modal doesn't appear)
  2. Sometimes the modal appears but show this message ("Si è verificato un errore imprevisto dello sviluppatore. Riprova più tardi.")
    In the Chrome console I see this messages:
    Uncaught SyntaxError: Unexpected identifier in libraries.js
    lib_detect.js:21 Uncaught (in promise) ReferenceError: d41d8cd98f00b204e9800998ecf8427e_LibraryDetectorTests is not defined
    at detectLibraries (lib_detect.js:21:25)
    at wait (lib_detect.js:39:30)
    at lib_detect.js:47:15
#

Hey guys, how long does it take for money to available in a test connect account. Or are there more things todo ? I try to test the payout via api but it is hard to test with no money....

sweet spire
vocal wagon
#

Hello, I've implemented transfer feature inside my application. How can I test in sandbox mode? Is there a test account to put inside "destination" field?

vestal zenith
#

Hello, I have created a new secret key in my account (I didn't deleted the previous one) and now when I test one app with it I get this error: No such payment_intent: 'pi_3KlTxoBB7EvQXeOc14k81205'; a similar object exists in live mode, but a test mode key was used to make this request.

narrow swift
#

I've seen this expand in many places and I'd love to continue exploring this expand and can provide a link to the documentation

woven crag
#

Hi, can we made some fields mandatory in strip customer portal like "tax_id"

storm knoll
#

Hello everyone, I don't know if this is where I should ask. I use stripe with wordpress. I am using Stripe subscription module, but when the person finishes paying, the payment is well received in the account, but on the wordpress side there is no trace.

coral torrent
#

Webhooks: does a 'connect' webhook also receive events from the platform (the direct events)?

raven brook
#

Hi team, Can you let us what else needs to be done for pci compliance other than what we have now for our account settings?

strong quail
#

Hey! I'm currently adding a product package price. When putting the fee amount for the package do I have to add the VAT into the fee or just add the fee and stripe will + 20%VAT when customer checksout?

narrow swift
#

I encountered a problem. I have paid successfully when I purchased a one-time product, but I have not found any results.

raw folio
#

Hey friends 👋 does anyone know how to edit the "Return to..." bit on Customer Portal? I know it's the name of the company which is editable on the Settings page, but was wondering how to override it via the API. Couldn't find much on the docs.

velvet bridge
#

Hey all, I getting 500 error: The payment method type provided: bacs_debit is invalid. Please ensure the provided type is activated in your dashboard (https://dashboard.stripe.com/account/payments/settings) and your account is enabled for any preview features that you are trying to use. See https://stripe.com/docs/payments/payment-methods/integration-options for supported payment method, currency, and country combinations. but in my settings I have an active ACH Direct Dibit what I'm missing?

obsidian yacht
#

Hey, are there limits on how much a Connected account can charge for their product?

tame ore
#

Hi, I have a few questions about payment method.

  1. After set default payment method, why on checkout page still use latest payment method? or is there anyway to use default payment method with single-payment on checkout page?
  2. Is there anyway to set payment method id when create checkout session to use it on checkout page?
limpid widget
#

Hi, I am trying to revoke account's access using the API. where do I locate the client_id ?

hearty maple
#

Hello guys,

We are facing a strange bug on production. We are using Connect with Express accounts.
When our partner connect his account we receive the event account_updated on the connect webhook endpoint, so we can update the infos about our partner and his ability to receive payments. However, when receiving a payment for this account, the webhook is send to the other endpoint (not connect but direct). I don't understand why ? Shouldn’t we receive all the events ont the same webhook endpoint type (connect) ?

Thanks for your help !

lofty sandal
#

Hello guys i have a problem regarding 3DS.
I am using a nexi master card as a payment method and when i pay it prompts me 3ds popup but it says "3dsecure.nexi.it refused to connect."
the doubt is: is it a problme on my side or is it Nexi side?
Thanks for support

deft wasp
#

Does Stripe sends automatic invoice in email when users pays via Stripe Checkout form ?

dapper osprey
#

Guten Tag, auch Deutscher Support unterstützt?

hollow prairie
restive crescent
#

Hi guys ! I'm stucked with a problem, i tried to play with expands props but unsuccessful...I want to get a list of payment_intent included in a payout. I have the payout ID. How can I get it by the API ? thanks a lot 🙂

ionic jacinth
#

Hi! I would like to know how does it mean that a Setup Intent is in the 'requires_actions' or 'requires_payment_method' status. Thanks

hybrid ermine
#

Hi, I'm currently having trouble finding Community West Bank as one of the options to connect my bank account. Please help. Thank you

hollow prairie
hybrid ermine
hollow prairie
vocal wagon
#

Hi!

I'm using React Native with @stripe/stripe-react-native v0.2.3 and after updte EXPO sdk to 44 when I try to build iOS with bare workflow the next error appears:
Cycle inside StripeCore; building could produce unreliable results. This usually can be resolved by moving the target's Headers build phase before Compile Sources.

Has anyone encountered the same issue?

nimble moon
#

For testing purposes, how can i force a user to have a pending setup intent on their subscription?

vocal wagon
#

Hello, how can I enable "connect" on my account?

hollow prairie
vocal wagon
hollow prairie
vocal wagon
#

Ok thanks

neat imp
#

Hello.
We have a online product hosted on coachy and checkout on stripe and want to connect it with zapier, that once payment is successful a new user is added to coachy.

We have a problem to get data for zapier to only execute trigger for this specific product and not for all payments. No product ID or anything available. Any suggestions?

south token
#

Hi There,

We wanna develop ACH Debit transactions into our system.
Are the new Stripe ACH APIs live with new documentation?

Can you please let me know what would be a correct steps/flow to integrate ACH Debit?

Thanks

silent tree
#

How do I change the email address for receiving payment notifications?

cerulean pineBOT
#

:question: @silent tree Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

maiden bison
#

Hi there, my stripe payouts are currently frozen.

cerulean pineBOT
#

:question: @maiden bison Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

tiny estuary
#

Hello! Finally we have released today our integration with Stripe to the public! We have checked and some Setup Intents of credit cards added to Stripe Elements purchase form, are failing. It seems the 3d secure should kick in after several seconds waiting, but does not appear. Other setup intents of customers are working. This is the event of a customer with error in setup_intent, but we don't know the reason: /evt_1KlXVSHFmluYEPgfvgjEzgTT . It's a credit card of one of our Dev team in production, that has tried to start the free trial of the subscirption product (hence, using Setup Intent).

drifting cargo
#

Hi!
Is there a way to create promo code which will give 30-day trial before the customer is actually charged?
One solution i have is to create subscription with 30 day trial and offer them that, but i have multiple subscriptions (monthly, annual) what in that case?

vocal wagon
#

Hi, when i'm getting all payment_methods of a customer (look image), is there a parameter that returns me cards ordered by creation date?

worn pivot
#

Good Afternoon. I am using StripeJS to confirm a card payment. I have a mix of a stripe card element and a standard form fields with a Store Card Details checkbox. When this is checked setup_future_usage is set to off_session is there anyway to create a new customer at the same time?

inland warren
#

Hello, our app processes payments using Charges API, and we want to change to Payments Intent API for SCA regulation. Does the change require only backend development or frontend as well?

fiery shard
#

Hi All, i seem to be having an issue with a web hook i have created thats not being called. I have checked the secret several times and made sure the URL is correct but just fails to display eveny events. Is this the right place for dev suppport?

restive crescent
#

Hi, I have been able to retrieve payment_intents linked to a Payout with this curl : curl --request GET
--url https://api.stripe.com/v1/balance_transactions
--header 'Authorization: Bearer sk_test_1JXXXXXXXX'
--header 'Content-Type: application/x-www-form-urlencoded'
--header 'Stripe-Account: acct_1JXXXXXXX'
--data payout=po_1KlNfM2ElmJlZXXXXXXXX
--data 'expand[]=data.source.source_transfer.source_transaction'
Now I would like to obtain the opposite, get a Payout with a given payment_intent_id. How can I handle it ? thanks !

cerulean portal
#

Ask about STPPaymentContext on iOS SDK

fair rover
#

can i set paymentMethodOrder when creating paymentIntents?

plush ferry
#

Hello! I have a question about keeping customers in sync with connected accounts. We are using Express accounts, and the connected accounts are just businesses/people that we use to outsource some of our tasks to them. But there is no certain relation between them, it can be any customer to any connected account. Now we want to start making direct charges with this approach, so the connected accounts take more ownership, and that brought me to the question on what is the best possible way to keep the customer records in sync on our platform with the customers created for each individual connected account? Like if the customer decides they need to update payment method, or we need to adjust their credit balance, will it do something to the customer records created for the connected account?
Thanks in advance!

vocal wagon
#

hello, do you know if it is possible in magento to offer the automatic renewal of the subscription for the two payment methods credit card and direct debit ? Thanks

woeful latch
#

hello in https://api.stripe.com/v1/payment_intents this api i got this response. "next_action": {
"type": "use_stripe_sdk",
"use_stripe_sdk": {
"type": "three_d_secure_redirect",
"stripe_js": "",
"source": ""
}
}, can any one know how can i solve this ? how can i verify 3d secure card? because this issue i unable to call capture api.

woeful grove
#

Good morning team: I executed the ‘Stripe Payment Intent’ API with different setup’s of 3DS test cards

To Summarize: For every 3DS enabled card, we either get a 3D Secure Redirect or 3DS fingerprint. (PFA the json response payload)

Questions:

3D Secure Redirect URL:
When do we get 3DS fingerprint vs 3DS Redirect URL in response?
We need to discuss the end to end flow

3DS fingerprint:
Need to understand the parameters shared as part of 3DS finger print response.
Need to understand more about ‘client secret’ and can we expect it in all the responses.

velvet bridge
#

Hey all, Stripe::Checkout::Session.create({ payment_method_types: ['bacs_debit'] not open the checkout, give me 404, someone can help?

polar hedge
#

Hello, regarding the Price api, there is a field called transfer_lookup_key and the description isn't clear to me: If set to true, will atomically remove the lookup key from the existing price, and assign it to this price. My question is- When? And what happens if I have multiple prices on a product, say a Monthly and a Yearly. What existing price?

mental prairie
#

Hello!
So i've been hitting my head all day about this and just cant make it work.. can someone please help me how can i include tax in my 1 time payments? I got it on my products, but need it on my 1 time payments as well..

#

is there a way i can talk to someone who can guide be through the process really quick?

oak coral
#

Hi there,
I am looking to transfer some active customers from our old payment provider to Stripe. They have valid SEPA Direct Debit Mandates through the old payment provider and I would like to transfer them to Stripe so we don't have to collect them a second time. How can I make this transfer?

gleaming urchin
#

Can I have multiple developer test accounts in Stripe?

vocal wagon
#

Hi, if I have a customer with duplicated payment methods (same card used more times) is there a way to remove duplicates when i list all user cards?

tall saffron
#

Hi team!

I have express accounts connected to my Stripe Accounts. Each time I want to transfer funds to them I use Transfer Object(https://stripe.com/docs/api/transfers) to send money to their Stripe account. But also, users are able to make a payout and I am using Payout Object(https://stripe.com/docs/api/payouts). My questions are:

  • Is there any fees applied when creating a transfer? (I want my customer to receive 100$ if I send them 100$, not 97$ for example. That's why I am asking)
  • Is there any fees applied when creating a payout? (As a customer - express account, I have 1000$ on Stripe and I want to transfer that to my Bank Account? Am I going to have a 1000$, or some fees will be applied. )
    (This second question is very important for me, so I will know how much should I transfer to them. I don't want customers to be paying any fees.)

Thanks

vocal wagon
#

Hello, can you please tell me which is the pricing to enable connect api and add express account?

limpid widget
#

first i am creating a session to get a url and the user can pay the first time for a subscription and we are getting the json with a url and we are redirecting the user.
2- after the user make a successfully payment i receive an event in webhook created [Events.CustomerSubscriptionCreated] with a json for the subscription
but how can i know that the event fired is for the session created in the step 1?

wide stump
#

Hello, good morning.
I've got a question regarding the implementation of .setReceiptEmail in the subscription creation.
According to the documentation, the receiptEmail can be set while building the paymentIntent.
In our implementation, we create the subscription and sent the clientSecret to the front-end to finish the payment via stripe-elements. How can I add the customers receipt email in the subscription creation?

vocal wagon
#

Hello there, I would like to have some customers (let's call them sponsors) pay for someone else's subscription. I'd like the subscription to carry the sponsor's billing info. What do you think would be the smartest way to go about that ?
I've tried to dabble with one-off 100% coupons but it doesn't trigger payment, and vouchers seem too specific.

copper reef
#

Vladi-sponsor-payments

vocal wagon
#

Hi, when i list all customer payment methods, is there a way to return more types with one call? I want to get "card" and "sepa_debit" methods and for example passing an array with this two arguments in the type field, it doesn't work

nimble moon
#

During checkout, if the SCA modal doesn't appear when calling confirmCardSetup, where would the problem lie? Could something block it from appearing?

ruby quartz
#

Hi there.👋 I'm trying to make subscription ACH payments using the Plaid integration that Stripe supports. However, I'm having some difficulty when creating a new PaymentMethod. After I pass through all of the Plaid banking auth, eventually I end up with a stripe_bank_account_token that is used to create a new bank account by calling stripe.customers.createSource and passing in the token. The bank account does not have a bank account number property (only a last4). How do I create a PaymentMethod without the bank account number?

woven crag
#

Hi, in stripe while adding billing address, if we select county it change fields based on country and show states of that country, does provide any api to do same in our website?

daring lodge
#

🎗️ Reminder: self-promotion and selling services is against our server rules. Such messages will be deleted and repeat offenders may be removed from the server.
Link to #📖rules: #📖rules message

drifting hollow
#

Please reopen my chat

reef gazelle
#

Is there a quick way to tell how long a subscription has been in a certain state for? Specifically wondering how long a subscription has been past_due through the API

remote copper
#

Hey, I have the Germany and a Canada business entities, 2 stripe accounts. Client wants to have the "one" reporting for the both accounts. I have seen a suggestion to use Stripe Connect, but I don't see any options to "consolidate" the data from both ones. Any guidance/suggestions?

covert dome
#

Hello, im new to this discord. I integrated Stripe to my Shop which is based on wordpress. Im using Credit Card and Klarna as payment through Stripe. Credit Card seem to work, but i have problems with klarna. The payment is listed in Stripe, but wordpress is telling that there is a problem with the payment and something went wrong. I activated klarna in the Stripe settings. Can someone help?

vestal trellis
#

Hi there hope you’re doing well. My Stripe account is saying there unable to access the website that I have listed on my Stripe account (linkedin.com/mynetwork. Do I have an option to leave this blank or utilize Google My Business account or are they asking for a website specifically and just delete the account there saying that needs to be verified? Thank so so much for your time and help in this matter. Make It A Great Day, Derek

swift wing
#

When asked to wrap part of my app in the <Element> Provider, at what level should I be wrapping it? At root? or directly a level above my payment elements?

slate elbow
#

i remember a while back when stripe identity wasnt public and was invite only that you could collect information like the user's name, address and dob, then have stripe verify it. i cant seem to find any guidance on it anymore and its not in the dashboard. was it removed?

rocky hollow
#

Hi Everyone. I need a help. I am a part of an australian company. We do business in USD. Is there any way we can have an ISO Currency code in Stripe Invoice to avoid confusion amongst our clients here? We want $1,100 USD in Invoice. Would appreciate your help. Thanks

woeful grove
#

Hello team: if stripe can send emails with link to their invoice. From what I gathered, Stripe sends email on charge recevied (receipt) and charge failed. For the receipt email, it looks like it doesnt have link to the invoice or hosted url. Is there any option where the stripe sent email has invoice or hosted url in its content?

hallow ingot
#

Why stripe payment are paid 7 days ?

fervent current
#

Hey! I'm excited to use Stripe in production soon
I'm using Stripe's pre-made checkout, and I'd like to start the subscription with backdated payment like in https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#backdating-subscription

I'm not great at the API, can I do that with the Checkout, or do I need to for example to listen to some event or on success send that? I'd be really thankful for any tip

Learn how to use subscription schedules.

sly quiver
#

hi.. need help here..

iron musk
#

I need help some reason my cell phones are not reciving the SMS txt code to start my woocommerce platform in wordpress and can not start sellilng

signal tinsel
#

How can I get the subscription_id using the subscription_schedule ?

I am creating a scheduled, that can start either now or in the future. So at this point I dont have any subscription, so I save the subscription_scheduled ID instead.

But when the subscription_scheduled is released and the subscription starts, I dont seem to have a way to find the subscription_id associated with the scheduled.

The field "Subscription" is null in the schedule and in the subscription, the "Schedule" field is null too.

I tried with webhooks, but I dont see any way to connect the two in the webhook data I receive

undone torrent
#

Hi, I am trying to create a subscription schedule for the future lets say 2023-01-01 through 2023-12-31. But this subscription would require payment on 2022-11-15. Is it possible to use the subscription schedule to do this?

plush ferry
#

Hello! I hope everyone is doing well.
Is it possible somehow the application_fee value to be shown on an invoice, if the invoice is created with this value? Since creating invoice with application_fee and destination charge, I can see the full amount on the invoice (which makes sense, since this is an invoice for the customer), but the application fee on the actual payment.
Or to create some sort of invoice towards the connected account with the same values, just to include the application_fee?
Thanks!

plucky fjord
#

my phone number is associated with business i used to work for. they can no longer access account and no idea what log in is - how do I get my phone number removed or changed?

cloud yarrow
#

Hi, this is my first time using stripe. I've just had an order on facebook market place and it says the payment is uncaptured and there is no way to confirm the delivery, and there is no address on the order details. Should i be worried?

limpid widget
#

Can I use Stripe repositories in github to create a node npm package?

faint oyster
#

Hi Guys! Do you know how can I calculate previous MRR of a Customer (or Subscription) before an event of Subscription Update?
In my case there are customer.subscription.update events and I use to calculate its current MRR without an issue, but I can't find Previous MRR info, since my product's prices are tiered...

bitter ivy
#

I'm using Stripe Checkout to setup subscriptions. I was hoping to use us_bank_account as a payment type but getting an error stating that The payment method us_bank_account cannot be used in subscription mode.

However, the chart attached (and found at https://stripe.com/docs/payments/payment-methods/integration-options) seems to indicate to me that it can be used for Stripe Checkout and subscriptions. Am I missing something to be able to make this work or can I not use Stripe Checkout to collect bank account info for recurring subscriptions?

clear mountain
#

Hi there - I'm having difficulty with CORS and passing custom fonts to a PaymentElement, but only in Chrome and Safari, not via Firefox or curl.

My font is being served through cloudfront CDN and, when using curl, I'm getting proper CORS headers back:

curl -H "Access-Control-Request-Method: GET" -H "Origin: https://js.stripe.com" --head https://d31oidqdy7xxp.cloudfront.net/assets/open-sans/opensans-light-1e2ca939c8ea6e474d75968c821c6b0e9a7d326dab593bb97478012372b20617.woff2

>> access-control-allow-origin: https://js.stripe.com

However, when I load the same URL as part of the PaymentElement in Chrome I get:

Access to font at 'https://d31oidqdy7xxp.cloudfront.net/assets/open-sans/opensans-light-1e2ca939c8ea6e474d75968c821c6b0e9a7d326dab593bb97478012372b20617.woff2' from origin 'https://js.stripe.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

It also fails in Safari.

However part two... it works perfectly in Firefox. Firefox is sending the CORS headers and getting the proper responses.

It's like Chrome and Safari are not sending CORS requests headers.

Has anyone encountered this before?

acoustic solar
#

Hi stripe team! I'm trying to validate PO Boxes on shipping address change event for the PaymentRequestButtonElement (apple/google pay), but I'm noticing that I don't get back any values in the addressLine key, just an empty array. EX:
onShippingAddressChange: async (ev) => {
console.log(ev.shippingAddress.addressLine) // logs: []
}
Is there something extra I need to do to expose the shipping address lines here?

thick frost
#

Hello. I have problems with stripe stript.

 If this problem persists, you should check Stripe's service status at https://twitter.com/stripestatus, or let us know at support@stripe.com.
 (Network error [errno 28]: Failed to connect to api.stripe.com port 443: Connection timed out)```
Why it is, when stripe status is online?
surreal temple
#

Even though it's a new question, let's keep everything in the same thread

frigid oracle
#

Hi, I have with photo verification with a stripe. The sister permit me apload a passport ID but after tottaly refuse to make the fito with a camera. I tryed to switch it on phone, there is the same story. The sister asks to close the popping windows, but there was no any opened windows.... So.... I cannot complete my verification

#

Я могу на русском написать)))

#

Hello)))

worn ginkgo
#

Hello everyone. I have a question. I have my online store with Wix Premium connected to Stripe, but I don't have Apple Pay as a payment method, is it possible that I can manually configure it with Wix?

#

Thank you!

quick lotus
#

Hi everyone, I have encountered an issue of "identified charges that appear to be unauthorized by the customer", but I am sure and re-confirm to the customer these transaction are authorized by them. I cannot do transaction at the moment, I have already sent a verification for stripe to revise my account, what else can I do now, am I not be able to use stripe again?

sleek falcon
#

Howdy, is there a way to see what a "trial ending soon" email will look like when live?

More specifically will test clocks for subscriptions actually send emails? I recall seeing somewhere that in test/developer mode no emails are ever sent.

calm haven
#

Helllo! Noticing here that AmEx is not a payment method in our acount! Any insights on how to add it? Thank you!

trail quarry
#

Is there a curated list of apps using stripe connect custom?

#

I can't seem to convince my PM to go with express

signal tinsel
#

Does the webhook customer.subscription.deleted is also triggered when the subscription is being canceled because of delinquency and not just because is ended ? I dont see any webhook for "subscription canceled"

polar isle
#

Hi! We're seeing this error frequently while issuing virtual cards, but we haven't changed anything on our end. Any idea what could be going on with this? ..."Only one of the following features can be used for this card design: second_line or logo. Please remove either second_line or logo."

bright lichen
#

Hi,

We use the payment method Stripe direct debits via SEPA. We wanted to write an invoice number in the intended use, unfortunately this did not work via the intended use.

What do we have to provide for this to work?

uncut sail
#

Hi, we've noticed that for some card accounts on the stripe customer dashboard there is a section with "Issuer" info (ie. Bank of America - Commercial Credit) But we don't see this info available when we call the payment methods or card api. is this info readily available on an endpoint? If it matters, our api version is 2019-05-16

covert yoke
#

Hi Devs,

I need yours help. I'm planning to sell my software as white label.
I have monthly subscription with Stripe on my app.
Let say I have my url myapp.mydomain.com
and my client have my url myclient.mydomain.com

My question is - is it possible if someone from my client site purchase monthly subsription of 100$
send to my stripe account 20$ and to client 80$? Is it possible to achive it?

Thanks for your help inadvance

spark falcon
#

Hi there, getting this weird error with Stripe Issuing API on this endpoint call POST /v1/issuing/cards

invalid_request_error
Only one of the following features can be used for this card design: second_line or logo. Please remove either second_line or logo.

We haven't changed anything with our card creation call request so it's odd. Is something broken with this API? see this request example: req_vbdERWBaqrdR8m

vocal wagon
#

Hi, Integration status is "Accept a live payment", account is verified, dashboard says "Your account is now active" however when i try a live payment it gives back "testmode_charges_only
Your account cannot currently make live charges." why?

hidden shell
#

HOLA

#

Me equivoque al colocar mi número y ahora no puedo cambiarlo

lament kettle
#

we are seeing cases where response.error does not have response.error.payment_intent

#

what does "PaymentIntent is nil" mean?

twin tulip
#

Hi. trying to add stripe express checkout on my wocommerce. It is enabled and my account live and active

#

it is not working. Can you please guide me?

daring lodge
#

moneyceo - test mode

lament kettle
#

all our test cases are working perfectly in Test mode but in our production environments, we are often not seeing any response.error.payment_intent we don't know how to handle that error

daring lodge
#

monove - Terminal payment error

marsh sorrel
#

Hi All, I'm attempting to use the Invoice API to generate an invoice that the recipient can use to pay for a membership. Memberships can be one time payments or recurring. For the recurring items, we were attempting to use subscriptions in the Invoice but when finalizing the invoice its requiring a payment source for the customer which we don't have (and is why we are sending an invoice in the first place). Is there any way around this? I see that some people suggest using a trial period but in our case its not really a trial, more a bill in advance, and I rather not pollute the domain with trials. On the recurring side, we want to support the ability to send invoices each month for the user to pay as well as the option to auto charge each month after the initial payment. I see that there a collection_method=send_invoice on Subscription but it's unclear if this would work in the above scenarios. I was hoping for some guidance on how to approach this. Thanks.

fading granite
#

Hello, I was wondering if it is possible to implement a 30 day cancellation policy for memberships through stripe billing?

sleek fox
#

I know this is not the area for support, but unfortunately I cannot sign into Stripe from overseas, and I tried emailing support, but they need me to sign in to confirm the support request 🤨

worn magnet
#

what webhook events should I be listening for when someone subscribes/unsubscribes to my "inline" product? And also when a recurring subscription has been paid?

covert steeple
#

Is there a way to create a link via the api for a connected account to login to their stripe account? I know there is one for onboarding

worn magnet
idle iris
daring lodge
#

judemolloy - cancellation policy

undone torrent
#

@surreal temple thanks for the help

daring lodge
#

hairylozenge - account access

#

mikeybelike - subscription events

daring lodge
#

davidl - login links

hallow wadi
#

How do I add custom fields to invoices that are managed by stripe?

When I create a subscription for automatically charged recurring bills invoices will be managed by stripe. I do not use the API to interact with the right now.

I would like to add custom fields to the invoices however.

How do I do that?

blazing inlet
#

I created a stripe account to do a quick first time mobile transaction and now the 200 is stuck in my stripe saying my business doesnt meet terms and conditions? how do i get my money now?

harsh rapids
#

Hi hi. For connect payouts, if you’re on automatic payouts can you also do ad hoc manual payouts?

undone torrent
#

How would i create a subscription schedule with a charge date other than the subscription start date?

hexed scarab
#

I am sending out invoices straight from Stripe.com with ACH bank transfers as an option to pay. But, when I email the invoice it won't let my client pay using their bank account. How do I fix that?

grave harbor
#

I'm looking at creating a two-sided marketplace where every user can pay another for a subscription to their service, but only some of the users are actually creators. How do I set up the accounts? Are they all express accounts?

reef gazelle
#

Is there any way to do this programmatically? ie, API endpoint?

near trench
#

hello, I wonder if Turkish citizens with Turkish bank accounts make payments to any service which uses stripe as payment gateway?

reef gazelle
#

My stripe CLI is returning no results for a stripe products list --active true --limit 100

Here's a specific Request ID that returned nothing: req_iRVWUxrAOmwLpI

and the terminal output:

stripe products list --active true --limit 100 --live
{
  "object": "list",
  "data": [

  ],
  "has_more": false,
  "url": "/v1/products"
}

Am I doing something wrong?

steel prawn
#

Hi someone has touble with the verification proces?, i was good for 4 or 3 months, my web star to grow up and then stripe closed my account

dapper matrix
#

I need to speak to someone asap what’s the customer service number

turbid light
#

hey guys, real quick, can we not get access to an secret key after the first time?

small ginkgo
#

I haven't switched to automatic payment methods yet. I understand cards can't be disabled?

vocal wagon
#

Hi, I'm using stripe checkout to build subsciption managment for SaaS. I have the following problem

  1. User buys 5 seats, billed monthly via the stripe dashboard
  2. The user downgrades to 4 seats the next day via the stripe dashboard, no refund is issued
  3. Stripe subscription shows that 4 seats are actvie but all 5 seats are stil valid and paid for the next 29 days
  4. How do I record the correct number of paid for and active seats? I've tried customer.subscription.updated and invoice.paid but neither seem to give the correct data. I have also tried to parse invoice.paid and extract the correct quantity from a line item but this seems buggy with lots of edge cases. It is not always clear what is occuring or what line item corrosponds to what.
candid shell
#

hello , i got question i change my bank account information today because i got new debit card last week . I work for wag so i totally forgot i had to change my bank account . so t=all the money has been going to my old debit credit card which lead to the payment to fail . Now that change my bank account information.

#

how do you get the money to be in your new debit crad account

#

card.*

#

all the money i had made got sent back to stripe express because i forgot to change my debit card info .

idle iris
#

Hokay, question charges payments & refunds in test mode...

pale belfry
#

Hello, im trying to get confirmation emails running. I see the email in the PaymentIntent JSON, but not in the Charge JSON response. What is the mechanism for the confirmation email?

covert steeple
idle iris
covert steeple
charred brook
#

getting this error when integrating apple pay
the paymentrequest button element is not available in the current environment

narrow swift
#

I initiated a transaction of 0.1 yuan, but I don't see it in the transaction record

burnt raptor
#

Can I help my customers connect to the stripe using my stripe account, and then I can earn rewards ?

covert steeple
#

Is there a way to switch from an express account to a custom connect account after the connect account has been onboarded?

#

Express account seems like a great way to get started but I'm concerned it will be limiting in the future

marble ore
#

or is that not possible

manic ridge
#

Hey I'm having issues using the charge lookup tool as I don't think it's configured for the country I'm in. would anyone have any suggestions on how to fix this

dry hatch
#

Blue Potion -Checkout

#

Real4XoR-Charge

cerulean pineBOT
#

:question: @upper prism Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

ember agate
#

Hi there, sorry. New to this.
I've set up a stripe account on a Wordpress site using Learndash and are trying to test the payment gateway but I get this error:
"Your card was declined. Your request was in live mode, but used a known test card."

Hopefully I'm just doing something obvious, but I can't figure it out.

#

I see I might be in the wrong forum also. I'll as it over on /contact

south token
#

Hi There,

Can I schedule a Payment in Stripe ACH Debit?
Like after 5days or 10 days from the present day?

woven crag
#

Hi, i am, trying to view stipe invoice directly in my website getting cord issue.

rapid heath
#

Hello there, i am having Stripe Connect integrated on my website, i created a connect account using connect API and uploaded the ID documents as well, account status is active, but I don't know why the payouts are still disabled, can anyone help me with this issue?

golden cosmos
#

lalit-cors

arctic thunder
#

Hi there, I am trying to implement a business model in which I can transfer money between connected accounts and prevent scheduled payout, is this model applicable in stripe? I will create express connected accounts to avoid account onboarding implementation complexity, and I want the end user to be unable to control the payouts outside my system (It will be released in certain process after calculating additional application fees where we have to transfer the fee amount from the connected account to another connected account)

vocal wagon
#

Hi, I have questions about Customer Portal

narrow swift
#

my email no logo

#

how do i set it up

fallen nexus
#

Team, I am in test mode using Stripe Checkout. I am unable to delete payment details from link with stripe? The one where we clicked one-time checkout.

violet moss
#

Hi, I am integrating Stripe with Shopify. In the Stripe payment methods settings on the dashboard I have set up credit-cards and Klarna as payment methods. In shopify I can select the credit-cards as payment method, but Klarna is not there as an option. Could you help me getting Klarna activated as well in Shopify? According to the docs it should be feasible.

wintry ledge
#

Hi, how to handle a 3DS that pops on a direct charge between a customer and a Standard Connected Account ?

olive cosmos
#

No Mainland China option in Stripe?

#

@bleak breach @meager hawk

vocal wagon
#

Hi! I need a developer to help me with something. Please let me know if you are willing to help.

#

Anyone?

#

I am trying to build a training center and i dont know where to start.

waxen quail
vocal wagon
#

Ok thanks @waxen quail

left ivy
#

Hi, i have a question regarding multiparty payments:
When i am transfering money to a connected account, are they visible in the connected account balance but they can't do anything with them until the payout or they can manually pay them out to an external account? And are transfer to connected strype account and payout two separate steps or it is just the payout? And if it just the payout - is the payout always to an external account (credit card, bank account) or it can be just to the connected strype account

upper carbon
#

Hey,

we just had our first failed refund on a connected account. pi_3Kj4EIFQFr5kixFf0IrBtUzX acct_1GzgqzFQFr5kixFf
There is no error reason or anything like that. Can we find out what happened? Is it safe to just restart the refund process?

livid dew
#

Hello there,
I've got a question regarding ACH payments: is there possibility to cancel (not refund) an initiated ACH charge? Currently the charge in the pending status and it usually takes 5-6 days to settled such ACH charges and after that it's possible to refund those. I'm interested if it's possible to cancel it before the charge is settled.
Thanks in advance

atomic trellis
#

Hey Guys, We are looking for how to payout to the seller's bank accounts from stripe? Can someone please help?

rare trellis
#

how can i receive money though international without any business

cerulean pineBOT
#

:question: @rare trellis Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

small ginkgo
#

Does using the frontend samples from github in production infringe IP?

small ginkgo
hollow prairie
left ivy
#

Is there an option for me (as a platform) to directly charge a connected account? Use case is the following - an user has their strype account connected to our platform. They make an order for a service but don't do anything to pay directly but the platform charges them? if this is possible is there some kind of an approval process by the end-user?

vocal wagon
#

Hello to all,

I need assistance with the activation stripe account. Can anybody assist me here?

cerulean pineBOT
#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

pseudo aspen
#

Hi everyone!
I'm new in the community and I don't know if this topic was discussed in the past.

I'm programming a payment method using PaymentLinks but I have to store some information only after the payment succeded.
From API seems that redirect is the only possible action, but in this way I'll lost the information that I have to store.

There are others functions to do that? I think that PaymentLinks is not the right way. (I have to use 3D secure option for Europe credit cards)

Many thanks!

vocal wagon
#

Hi, is a problem if I print a SetupIntent client_secret in html source code? What a malicius can do with the client_secret?

smoky pasture
#

Hello all,
How can I apply a coupon to a payment link? I have the coupon code, but payment link only accepts "promotion code"

limpid widget
#

Hi, the iFrame element is being rendered with height: 2px as the style attribute. This is because the iFrame element is dynamic and auto adapts to the user's system is that right? So, I would have to set the property myself to let's say 20px if I wanted it to appear as such, right?

heavy temple
#

Hi there, i am trying to figure out generating payment links for an existing subscription (that is pending for renewal). how can i achieve this ?

vocal wagon
#

Hello, When updating a subscription schedule via the stripe dashboard you can specify end of current period can you do the same via the API? I can only see how to set a start_date and end_date

tall saffron
#

Hey team!

Can someone explain the difference between events charge.succeeded and charge.captured ?

elder siren
#

Hey Team,
Wallet buttons not showing in stripe payment method in magento 2 checkout page

sly quiver
#

need help with payment intents

worn pivot
#

Good Afternoon. Can we install our own Android App on the WisePOE E to initiate the payment?

sly quiver
#

how to accept payment intent?

soft tide
#

hi

#

how can we add other currencies on shopify account

vocal wagon
#

Hi. I have a question about integration Stripe into our own coded website. We are using Stripe elements on our one-step checkout. At the beggining i call Create PaymentIntent with amount and currency, but i would also like to include Customers data and Order number, which i don't have in current step, because it's a one step checkout. At the top of the page there are input fields for customers billing data and at the bottom there are stripe elements filed already rendered (payment intent called). Later on a submit button i confirm payment intent and then save order into a database. And that is when i get order number. Any advice?

brave stag
#

Hey all - we're experiencing some recent issues regarding SCA within Stripe, causing payments to fail from credit cards. We seemingly need to update our Billing implementation to support the new Strong Customer Authentication (SCA) requirements. Anyone have experience with this and what changes specifically were required?

hollow prairie
dull stirrup
#

Greetings, I want to refund payments of connected accounts via refund api. But I want to filter charges so that only the charges of subscriptions created via main account on connected account are refunded. Is there any possible way to achieve it?

wintry ledge
hollow prairie
covert yoke
#

Hi Devs - I'm creating checkoutSession on connected account ("subscription"). How can I monthly transfer founds to my platform account? let say connected account every month will earn 100$ and everymonth I want to send my self 10$

brazen shuttle
#

Hello All

#

Hope you are doing great

#

Could you guys please help me on how we can make mutliple subscription at a time in stripe ?

trail quarry
#

Hi! we want to use Stripe connect custom for our flutter app (android, ios and web platforms), I was wondering if their's any open source project that has implemented Stripe connect custom and I can resuse it and can just change the styling of the componenets so it matches our ui

wintry furnace
#

Hi Devs,
I use a stripe laptop (macos) and I need to install stripe CLI but I can't.
I tried to install it with homebrew but I have this issue:

`brew install stripe/stripe-cli/stripe
==> Tapping stripe/stripe-cli
Cloning into '/usr/local/Homebrew/Library/Taps/stripe/homebrew-stripe-cli'...
git@github.com: Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.
Error: Failure while executing; git clone https://github.com/stripe/homebrew-stripe-cli /usr/local/Homebrew/Library/Taps/stripe/homebrew-stripe-cli --origin=origin --template= exited with 128.`

Could someone help me, please ?

GitHub

Contribute to stripe/homebrew-stripe-cli development by creating an account on GitHub.

south token
vocal wagon
#

Hi there,
we use "destination_charges" for chargin customers. Because of the charge type we request the stripe checkout link from plattform account.
This means that currently the branding from the platform account is used.
My question is: Is there a possibility to use icon, primary color, secondary color (branding settings) from the connected account when requesting stripe checkout link from plattform account?
Thanks in advance!

grand stone
#

I'm having trouble integrating Stripe to create a Setup Intent with a Bank Account in our app (FE using stripejs v3 and BE using stripe node package v8.215.0):

  • step 1: initializing in the BE
  apiVersion: API_VERSION,
});```

- step 2: creating intent in the BE
const setupIntent = await stripe.setupIntents.create(
  {
    payment_method_types: ["us_bank_account"],
    flow_directions: ["inbound", "outbound"],
    attach_to_self: true,
    payment_method_options: {
      us_bank_account: {
        verification_method: "instant"
      }
    }
  },
  { stripeAccount: STRIPE_ACCOUNT_ID }
);

- step 3: initializing FE

Stripe(STRIPE_PUBLIC_KEY, {
stripeAccount: connectedAccountId,
apiVersion: API_VERSION
}));


- step 4: opening the modal in the FE
 const response = await this.stripe.collectBankAccountForSetup({
    clientSecret: clientSecret,
    params: {
      payment_method_type: "us_bank_account",
      payment_method_data: {
        billing_details: {
          name: userName
        }
      }
    },
    expand: ["payment_method"]
  });

On the last step the browser throws an exception and I can see in the devtools that Stripejs made a call that errored:
https://api.stripe.com/v1/link_account_sessions/manifest?client_secret=REDACTED&key=REDACTED&_stripe_account=REDACTED&_stripe_version=2020-08-27%3Btreasury_beta%3Dv1%3Bfinancial_accounts_beta%3Dv3%3Bmoney_flows_beta%3Dv2%3Btransactions_beta%3Dv3%3Bus_bank_account_beta%3Dv2

When trying to access that page I see this error: `This is not a valid LinkAccountSession client_secret.`
crisp lotus
#

Hi all. Can i still use Stripe Checkout page if im creating a payment with Payment Intent API? I would like to avoid creating front-end part of application if i can use Stripe Checkout page.

covert yoke
#

Hi Devs - Where I can update missing informations for connected account?? I'm asked do do that after anabled card_payments capability. I can't see anywhere this option to update this info

stray oxide
#

prycellek1992 - update connect account

velvet bridge
#

Hey all, there is other alternative of checkout debit? instead of open new page of checkout and redirect to our side?

split musk
#

Hi - we have integrated into the Checkout feature which is great. It currently takes Apple Pay and Credit Cards. Do we know how we can enable BACS direct debit in Checkout?

molten granite
#

Hey ive been playing around with disputes in the dev environment.
What does it mean if there is a dispute chargeback before the balance transaction for the charge is available?
Lets say a charge is made on Monday, and on Tuesday it is disputed with a chargeback.

How would we chargeback if the funds are not in the balance yet?

Thanks

vocal wagon
#

How do I apply for a refund

static hamlet
#

Hi everyone, i'm working on an app tha needed subscriptions, i got all the setup working with the creation of the customer on stripe, the creation of the product and all of that, we realized that for now we don't need to use subscriptions, but looking on the custom payment flow documentation i don't see a way to have a similar flow as the subscription one, on having a stripe customer and a stripe product and create the payment intent, is this possible?

hardy spindle
#

Hello! I'd need some help with handling connected webhooks for EPS correctly. Can someone give me a hand? Thanks in advance

remote vector
#

Hello. Why is it saying thatmy account is not eligible ?

cerulean pineBOT
#

:question: @remote vector Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

remote vector
#

Is there someone I can SPEAK to?????
THIS ONLINE STUFF IS ANNOYING

nimble moon
#

if a setup intent has been cancelled but on their subscription, it's still listed under 'pending_setup_intent does that mean it still needs to be confirmed?

gleaming kestrel
#

Can someone explain why gigpro isn’t working at all and its the only app not working? I really need to know.

random meteor
#

Hi - for the automatic VAT calculation it asks what the product tax category is. Can I change this on a per-product basis? I sell software both for personal and business use as different SKUs

#

And is there a way to automatically use the EU VAT rates so I don't have to add each EU member state individually?

#

And is the price I set for a product then the pre-VAT price, or it it VAT inclusive?

silk zephyr
#

Hello,
One of our customers is experiencing issues when creating an invoice in Stripe. Sometimes the payment link gets send automatically, sometimes it doesn't. We also experienced this issue when a passwort reset link is sent. Is there a general issue with sending mails currently? Our SMTP Settings worked for a long time, we didn't change them and the issues only apperead for a short period of time. Thanks for any further help.

wary isle
#

Yes I am having an issue verifying website

spare ermine
#

hello, i can't understand why in my checkout session i can't see google pay and apple pay payment methods. i have activated them in my stripe backoffice

stray oxide
#

Anazhir - emails

lime linden
#

Hello,
Is there a way to prevent an immediate charge when updating a subscription, contain free price items to a subscription containing billable price items? Essentially when updating a subscription from free to a billable subscription I want the invoice to still only be paid at the original billing cycle anchor and not create a charge automatically at the point of updating the subscription

patent raven
#

Anyone know how Stripe predicts Subscription lifetime value? Mine swings wildly, but my product is $20/mo

clear bough
#

how can i verify my personal information with upload photos? cause my camera are broken

balmy yacht
#

For first recurring subscription charge (monthly subscription), is there a way to know if the "invoice.payment_succeeded" was for the first month?

dense hill
#

Hello I want to know about the new account creation using stripe api as old api that I am using not working

random meteor
#

For the payment links - is there a set of nice Stripe branded buttons I can use?

woven crag
#

Hi, i am trying to open invoice in browser , but its getting downloaded, how can i open in browser without download using link:
ttps://pay.stripe.com/invoice/acct_1KOc8EAKzMkAGEK5/test_YWNjdF8xS09jOEVBS3pNa0FHRUs1LF9MUm9uZEhST1FUd1pYOEMwd0pPSzhuNW1TN2NrcmtYLDM5ODg1NzA30200XYLCYNxf/pdf

brave stag
#

We currently use SaaSOptics and have a link within that for people to then pay by credit card through Stripe. We have to update our Billing implementation to support new Strong Customer Authentication (SCA) requirements as payments are failing at the moment. The above is the error we are seeing in the logs. In order to support this change, can anyone assist with what we specifically need to implement?

flat bobcat
#

team - if i have a subscription which generates an invoice which fails with "payment_method_required", is it enough to collect a new payment method with a setup intent and attach it to the subscription or should i also attach it to the failed invoice?

limber slate
cosmic tide
#

When viewing the PaymentIntent page in the docs it says 'Depending on which properties you update, you may need to confirm the PaymentIntent again.'.

Is there a list of which properties would cause this confirmation to be required?

#

We have customers who can make a booking, we want them to be able to edit the booking up until 2 days before the date of the booking. This would cause the price to change

limpid widget
#

I deleted a customer in the DB but this customer continues to show up in Sigma when i query the customers table. Is this expected? Nevermind, i see this is indeed expected

lyric ocean
#

I use the element (React) hook in my web app to collect payment and create subscription. I want to allow my customers to change their billing information. I read this article (https://stripe.com/docs/payments/checkout/subscriptions/update-payment-details) which sends the customer to the checkout portal for them to change their card. Is this the only option or can I use the same method that I use during the subscription process to create a payment method and associate it to the client subscription?

fair basin
#

Hello Team, Built a Rest Endpoint in Salesforce to listen to Stripe webhook events. I do not see anyway to call authenticated salesforce endpoint. Wondering what's the bestway to do this wityhout creating a public site on the salesforce. Looking for ways to call SF endpoint securely. Thanks !! #dev-help #help

loud rain
#

Hi Team,

We have a situation where our system records a negative balance invoice. In order to "delete" these invoices, we attempt to zero out the balance, finalize, and void the invoice. However, as we have found out (and after another member of our team asked the Stripe team), you must create a positive balance so that Stripe doesn't automatically pay the invoice and mark it as paid. However, I just attempted to add a line item to make the invoice total 0.01 and the invoice was still marked as paid. I checked it on Stripe, and it showed there was an applied balance of 0.01, it was offset to 0.00, and automatically paid.

I noticed the 3rd step of the Invoice Lifecycle in your documentation states: "The status is set to open and Stripe automatically attempts to pay the invoice using your customer’s default payment method." Is that what is happening here? And if so, is there any way we can prevent Stripe from applying a balance to offset the invoice to 0.00, so that we can properly void it instead of having it marked as paid? Perhaps a larger invoice total (e.g. $10.00)? Thanks!

bold basalt
#

@normal fern self promotion is not allowed in the channel

elfin swift
#

I am having issues using stripe payment it is declining my transaction

#

Can I have som assistance?

#

@mighty hill

#

@meager hawk

obtuse oar
#

Hello - I just read some previous threads about business website requirements for Connected Accounts and still have some questions. Our connected accounts don't have Business Websites. They are individuals. We use Customer Connected Accounts. Do you know if we can pre-populate a Product Description for all connected accounts?

limpid widget
#

Hi, there. I have a handful of customers whose payments are stuck in incomplete (the cardholder began 3ds auth but has not completed it). The customers insist they are not being redirected to complete the 3ds process. Do you have any guidance on how I should proceed with this?

amber topaz
#

I found an issue with your API, can someone DM me? The only example I have is using live customer data and bank accounts

snow marsh
#

Good afternoon guys, I need your help to clear up a doubt about the refund process, I saw in the documentation that a charge is needed that I have to say a (source), which can be a connected account, when passing this account in the parameter I get the following error response: { "message": "Account debits are not supported from BR to BR." }, can someone help me on how I do the refund process in Brazil

digital night
#

Hello. How do you know if a card is subject to 1% fee for international cards

bold basalt
#

Angelo-refunds

#

mcbrent-international-cardfee

random meteor
#

If someone pays using a Payment link, in my webhook how do I know which link was used? Or the product that the link is associated with?

opal carbon
#

Please redirect to the right channel if this isn't the place. I am trying to create a digital wallet where customers can store their credits in a specific currency. A customer can have multiple digital wallets. Wondering if Stripe has a solution that I can adapt to my needs?

cinder linden
#

Hi, having issues with when trying to perform a customer search as a url.
Doing /v1/customers/search?query='key:value' doesn't work for me - I'm getting a 'we're unable to parse your search query ' error.
Any suggestions 🤔

random meteor
surreal temple
#

dhanas. - Digital wallet

unreal pilot
#

Hi, I am using Connect express on our website to setup the connected account with the flow in stripe like the scenario described here https://stripe.com/docs/connect/express-accounts Once on the flow it is possible for the user to select the language he wants. But since the site is for France, I would like to set french as the default language for the onboarding link. Is there an option or parameter to set the default language for the connected account? I can't seem to find anything in the documentation.

Express enables your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe will handle onboarding, account management, and identity verification for your platform.

surreal temple
#

sidilleth - Customer Search

dawn bay
#

Hi I just entered the immediate transfer function for $250, said it would be about a half hour to enter in the bank side and 2 hours later I have nothing in the bank and no balance showing on stripe? Givesendgo dashboard says I have $1,875

vocal wagon
#

Hey guys,

do you have any information on the payment intent statuses with Klarna Sofort?

I'm getting payment intents in unexpected states when they are authorized through Klarna Sofort. Not an issue as they succeed a couple of days later, but I'd like to cross check and couldn't find much on it in the docs.

strange vortex
#

Hello! Got a potentially noob-ish Stripe Connect question. How do I get the country to show up in the onboarding flow?

I see the dropdown in the Rocket Rides demo but my app seems to be locked to US

hidden shell
#

Hola!
Los datos tienen que ser de la misma persona dueña de la cuenta banria?
Yo qusiiera colocar mi cuenta bancaria y mi compañero que coloque su inormación, es posible eso?

woeful grove
#

Hello team : Having issues integrating Stripe to create a Setup Intent with a Bank Account in our app (FE using stripejs v3 and BE using stripe node package v8.215.0):

  • step 1: initializing in the BE
    const stripe = require("stripe")(STRIPE_TEST_KEY, {
    apiVersion: API_VERSION,
    });
  • step 2: creating intent in the BE
    const setupIntent = await stripe.setupIntents.create(
    {
    payment_method_types: ["us_bank_account"],
    flow_directions: ["inbound", "outbound"],
    attach_to_self: true,
    payment_method_options: {
    us_bank_account: {
    verification_method: "instant"
    }
    }
    },
    { stripeAccount: STRIPE_ACCOUNT_ID }
    );
  • step 3: initializing FE
    Stripe(STRIPE_PUBLIC_KEY, {
    stripeAccount: connectedAccountId,
    apiVersion: API_VERSION
    }));
  • step 4: opening the modal in the FE
    const response = await this.stripe.collectBankAccountForSetup({
    clientSecret: clientSecret,
    params: {
    payment_method_type: "us_bank_account",
    payment_method_data: {
    billing_details: {
    name: userName
    }
    }
    },
    expand: ["payment_method"]
    });
    On the last step the browser throws an exception and I can see in the devtools that Stripejs made a call that errored:
    https://api.stripe.com/v1/link_account_sessions/manifest?client_secret=REDACTED&key=REDACTED&_stripe_account=REDACTED&_stripe_version=2020-08-27%3Btreasury_beta%3Dv1%3Bfinancial_accounts_beta%3Dv3%3Bmoney_flows_beta%3Dv2%3Btransactions_beta%3Dv3%3Bus_bank_account_beta%3Dv2
    When trying to access that page I see this error: This is not a valid LinkAccountSession client_secret. am I missing something please advise thank you
molten mortar
#

Hello,
We are recent user of Sigma, and I'm having trouble to write a query to be able to see all refund "reasons", it looks like some are credit notes, some are refunds.reason, some are connected_account_refunds.reason, ....is there a simple to list all the refunds and their associated reason even in the case of connected account ?
Any clarification would be greatly appreciated, I'm struggling a lot with the docs to find any answers...

sturdy patio
#

hey guys!

need help with stripe.paymentIntents.capture API

full gust
#

Hi, having issues with Unfortunately, your business isn’t eligible to use Stripe because it doesn't meet our Terms of Service. If you think this may be a mistake, please contact us.

why this? how to resolved

misty stream
#

If I have some customers paying $10 per month then can I give some specific user discount or charge him 5-10% less in next billing cycle? Is this possible through dashboard??

paper prism
#

Hello Stripe team
I have problem with website i can't cancel the subscription , the owner using payment through Stripe I do contact him and he is never replay on me , and i see him online on discord .

  1. https://www.juproxy.com/
    2 The owner (JuProxy#5025)
  2. My email subscription (alishnj@gmail.com)
verbal hull
#

Hey folks,
My client already have an existing stripe account. Is it possible to connect their existing account to my account? Customer's account is not being used for anything else its just that they created it themselves and not from an account link that I sent.

lyric ocean
worldly knoll
#

Is there any way to resend a Stripe webhook event for a local environment? I'm forwarding events to a local copy of the app, I have the event but don't see a way to re-trigger it. I've tried using stripe event resent evt_xx.... but it always says no such webhook endpoint?

humble harness
#

👋 Hey all - question regarding server side payment/intent capturing. Is there an override somewhere that would allow us to pass the customer's IP address along instead of defaulting to our server IP? We operate in a niche industry where our partner integrations dictate that we can't use Elements or process the payment completely on the frontend per the normal way of doing things.

carmine girder
#

When creating a billing_portal configuration and I specify that features.subscription_update.enabled = false, is it normal for the API to return a parameter_missing error code saying that features.subscription_update.products is missing?

calm geyser
#

Is there any reason that payment intent only accepts application fee amount and not application fee percent

It looks like percent is only accepted on checkout session, subscription, or payment link

simple wind
#

Hi, I'm trying to figure out which of the enum values for the type param to use for the list payment methods API at https://stripe.com/docs/api/payment_methods/list when trying to get an ACH bank account. Also, is there a way to pull all payment methods regardless of type, or multiple specified types?

cold gale
#

Hi, we are trying to get anymore information on a few transactions through our commerece site. Times of transaction would be helpful. And to quote the commerece site "how the transaction was requested. A log of the request for this transaction would help the investigation". Could I have a hand getting this information?

onyx idol
#

Hi, I am occasionally getting the error below using a test stripe credit card. Do you have any ideas what could be going wrong?
"Allowable number of PIN tries exceeded"

sudden pollen
#

Hey, im trying to create an ideal subscription but i receiving following error

The payment method type `ideal` cannot be used with subscriptions that have the `collection_method` set to `charge_automatically`.
    const subscription = await stripe.subscriptions.create({
      customer: customerId,
      items: [{
        price: priceId,
      }],
      payment_behavior: 'default_incomplete',
      expand: ['latest_invoice.payment_intent'],
      payment_settings: {
        payment_method_types: ['ideal'],
      },
    });

Here is my previous thread
#dev-help message

haughty sundial
#

I have a bit of a quesiton reguarding migrating from Sources to the new intents api. We are in the united states exclusivily and use cards and ACH Debit and all charges come from payment methods (sources) which are saved to the customer object. Mostly recurring autopay stuff. To migrate to the new intenets would be be using the SetupIntents to capture and store on the customer and then grabbing a payment method from the customer object monthly when we want to charge them (auto pay)?

steep tide
#

Hello, I am trying to save credit cards of users, so I read in the docs about SetupIntent but I did create one, but I don't know how to pass the card info without creating a payment_method,, i want to save the card for future payment without actually paying :


// Save users cards'
const createSetupIntent = async (user) => {

    try {
        // check if the customer doesn't exists
        if (! user?.customer_token) {

            const customer = await stripe.customers.create({
                email: user.email,
                name: user.name
            })

            const session = await stripe.setupIntents.create({
                payment_method_types: ["card"],
                customer : customer.id
            })

            // saving to the db
            user.customer_token = customer.id

            await user.save()
        }
    } catch (e) {
       throw new Error(e.message) 
    }
}
winged mortar
#

Currently have two API keys exploited to test cards using the /charges/ route. Originally we were told by stripe it was through our checkout and as it turns out we had 2 keys that both are running ~15 commands/s Obviously these need rolled but I was wondering how does this happen. Both keys are in completely isolated environments.

random meteor
#

I'm still having a hard time getting the information about which product was purchased with a payment link in my webhook. I can look up the checkout sessions line items but that doesn't contain the product ID or the product metadata, same applies if I get the payment link line items. It just contains the product name as a string which I'd rather not use.

ornate beacon
#

I have just enabled automatic tax, I added an address to my customer and it also says add the tax status = automatic_tax but there is no option, what am I missing as no tax information is on the invoice

random meteor
#

Is the "Payment Intent ID" the closest equivalent to a "Transaction ID" ? Something that I could then search against from within Stripe itself

surreal temple
random meteor
lime kraken
#

Hi! Is it possible to see (or somehow do it) all the charges/authentications I make in my Stripe mobile app? With cards generated in Card Issuing ofc. Thank you.

left lily
#

hi. getting an odd 'invalid token id' error but the token looks valid? hoping someone might take a look at the req_ and shine a a bit more light on why?

mental shoal
#

Hey I successfully configured the payment and subscription in an flutter app using a webhook and node.js endpoints working with stripe, but when I am in production I have lots of problems having the subscriptions payed because payments fails and the user have to pay manually. Any solution with automatic payment and cards?

glad mirage
#

Hey guys. If someone from the staff could look into a req_ for me please. Customer is having troubles purchasing via our integration because prepaid cards are not enabled in the settings BUT Stripe told her that the card is not prepaid. We can see it in the Request (Connect) that is prepaid

serene viper
#

Hi, after creating a coupon and promotional code I keep getting the error "the code is invalid."

unkempt storm
#

Can't search PaymentIntents?

tame cipher
#

Hi im trying to file my taxes and each time i try to verify my account to make sure im a human it then doesnt give me a captcha or anything to prove im a human. I need to file my taxes

bright lion
#

I need help connecting my stripe account to my DoorDash account. They have the same email but stripe support says there is no email account on DD for it

#

No email for my DD account*

polar hedge
#

How come invoices don't support application_fee_percent 😦 . Second question- Out of all the amount fields on the entity which logistically makes the most sense to calculate the application_fee_amount on ? (consider taxes, balances etc)

civic gale
#

need help getting my account reviewed

lament sorrel
#

Question about using stripe for a team or company

misty hornet
#

Iconate-application-fee

#

Cash-Account

#

bk256-Team

vestal palm
#

Products that cannot be billed using Stripe

narrow swift
#

我想查询关于订阅下面所有的支付记录

#

I would like to inquire about all the payment records below the subscription

#

sub_1KjgvNJkTsrU4XpcvrIIMrac

fickle dust
#

i need stripe customer service consumer hotline, or live chat

#

我需要stripe客服电话,或者在线客服

fresh hinge
#

hi Stripe gurus....need help with understanding the payment components

white sorrel
#

Your account is ineligible
We are sorry that your company cannot use Stripe because it does not meet our terms of service. If you think this is wrong, please contact us.

#

How to solve

ebon gull
#

Hi guys, is there a way to create a debit card token directly with the iOS SDK such that I can add it as an external account (a payout target) for a Stripe Connect account? I don't want to have card data going to my backend to do the API call. If there's an example of this in the docs, I apologize, but I'm just not seeing it.

fickle dust
#

有人遇过这种情况吗? 并没有reply,却说问题已经解决

final dust
#

Hi
I don't know why I keep getting this in my email even though I have completed my integration. Can somebody help us with this?

fluid stream
#

Since SKUs are deprecated, how would you model product variants with the Products API? Let’s say I was selling T-Shirts and wanted to use Stripe Checkout. Would I create a new product for each size and color?

fluid stream
misty hornet
#

catepelts-Products

nova quail
#

Hi, How to add apple pay/Google pay button with Stripe card element?

wide stump
#

Good evening, I've got a question regarding a payment flow. I'm testing on my localhost using the Stripe CLI to receive webhooks.
The CLI shows that the server returned a POST 200, but checking the log on the Dashboard it shows that the webhook is still pending.

lime linden
#

Hello, is it possible to bill non metered products in arrears like with metered prices. Having a product with a mix of fixed and metered prices makes for confusing invoice when the flat fees are prorated

neat thistle
#

Hello, Sir I am facing some problem on integeration of stripe in php, actually when i am testing payment on test mode then it is working fine but when i am testing payment on live mode then it is not working fine and gave me error of "no such token: some token". It seems payment is declined or not working on live mode, i have updated test key with secret key of live mode as well on server side php code. please help me in this regaurd.

tall temple
#

Hey

minor canopy
#

Hey everyone, I'm getting null values for the billing_details in a charge object. Is there something I'm missing? Thanks for any help

tall temple
#

Hello Sir My account has been blocked but stripe had not refund to my customer of his payment yet please help how i refund payment to my customer when I select Refund option it said Please contact stripe But Stripe did not refund back to my customer yet.

unique parrot
#

Hi everybody, I'm trying to connect my stripe account to my new website (woocommerce). It says 'Payments/payouts may be disabled for this account until missing business information is updated. Update now,' but there is nothing to update. How can I solve this problem?

narrow swift
#

A user has paid for a 10-month subscription with me. If I want to refund the 10-month subscription money to the user, what should I do?

fickle dust
#

帮助

fickle dust
#

I need help

proper ridge
#

Hi Stripers! I'm a developer integrating with stripe subscriptions. I'm currently evaluating whether to implement custom customer email notifications, or use stripe's emails.
I have questions about Settings > Subscriptions and emails page, section Manage invoices sent to customers.

  • Is option "Customer emails" applicable to recurring/subscription invoices? If I turn this on, then every finalized subscription invoice will be mailed to customers? (This is confusing because the section subtitle mentions "...handle invoices sent to your customer to pay manually.")
  • How does option "Subscription status" from Manage invoices sent to customers relate to the "Subscription status" from Manage failed payments? Is one of them taking a precedence? Or the first rule that evaluates "true" gets applied?

Thank you for the help!

late yoke
#

Question. For subscription initiated payment intents, how do I see what statement_descriptor was used? Logs just show null

limpid current
#

Hey guys! I'm having some issues sending invoices. I am creating an invoice via the api using the PHP library. The invoice creates just fine and I am able to finalize it. When creating the invoice I have "collection_method" set to "send_invoice". However... when I go to send it (using $stripe->invoices->sendInvoice($invoice->id);) it does not send. It shows in the dashboard that it was "sent", but I don't get the email. If I manually go and press the "send invoice" button in the dashboard it will send me an email, but calling it from the API isn't working.

golden cosmos
#

Bob-statement_descriptor

sudden pawn
#

Hi Team

#

i want test rejected user scenarios with connected account in stripe test environment

#

how can i test that

golden cosmos
#

DuckHunter-invoice

heavy temple
#

I have some queries regarding subscription status. Let's say a subscription gets renewed and the invoice is not paid even after the due date, will the subscription status be active or past due ?

heavy temple
limpid current
#

Secondary question about invoices:
I am working with auto_advance set to true on my invoices via the PHP library. When I create it, I see the dashboard says "Invoice will be finalized and sent in 1 hour". Is there anyway to make auto_advance finalize/send instantly?

keen jungle
#

My paypouts are being refunded and expired. It says my business info is missing but everything seems to be in place

cerulean pineBOT
#

:question: @keen jungle Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

atomic trellis
#

Urgent: Add funds to your Stripe balance
We are trying to add the funds to the connected account i.e connect for that we are adding the stripe balance and getting this error, Please help?

cerulean pineBOT
#

:question: @atomic trellis Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

clever swallow
#

app.post('/create-checkout-session', async (req, res) => {
const session = await stripe.checkout.sessions.create({
line_items: [
{
// Provide the exact Price ID (for example, pr_1234) of the product you want to sell
price: '{{PRICE_ID}}',
quantity: 1,
},
],
mode: 'payment',
success_url: ${YOUR_DOMAIN}?success=true,
cancel_url: ${YOUR_DOMAIN}?canceled=true,
});

Do I need to hardcode the PRICE_ID , what if I have more PRICE_ID's in my dashboard?

plush pawn
#

The custom email domain is not sending mail. When someone buys a subscription, but it's sending test mail

atomic trellis
#

Hey Guys, Can I add funds to my connect account ID? If I am in AUS? through API?

steep summit
#

Hey guys, I am having trouble getting a connected account to to send subscription.deleted webhook events when a subscription is deleted
account_id: acct_1KkO5vPVjMlLacJb
customer_id: cus_LRlsjYxf4PcUjW
webhook_id: we_1Km2ErBRghsiakRaSJaRrbWt

When a subscription is deleted Im expecting the above webhook to send a subscription.deleted event but no events seem to be being sent, am I missing something?

thank you!

vocal wagon
#

Hello there. I'm using one off products (connected to one interval pricing) to bill some customers directly by creating invoices. Is there a way to keep track of the number of times a product has been used/billed that way ?

heavy temple
#

hi guys, is it possible to set a billing cycle anchor for subscriptions created via a checkout session ?

sudden pawn
#

Hi Team

#

i want see webhook event of specific connect account

foggy cloak
#

HI , i would like to know strip can accept Alipay HK payment ?

foggy cloak
#

strip only generate alipay china QR code. not for Hong Kong

waxen quail
#

@foggy cloak please use the thread I created above to chat

foggy cloak
#

OK sorry

rapid heath
#

Hello Stripe Support,

#

I am working with webhooks,

#

on account.update event, Why am i receiving 3 webhook triggers?

#

It should be one, isn't it?

#

Any idea?

atomic trellis
#

Hey Guys, Is there any Stripe premium support I can opt for, willing to pay?

hollow prairie
atomic trellis
#

Thank you:)

marsh canopy
#

Hello guys,
We need your help can we talk ?

golden oriole
serene parrot
#

hello, have a question regarding card security for custom payment flow. will i be storing and sending the credit card info to stripe? (ie. will i have access to the credit card info?)

hollow prairie
#

andrelum-card-data

vocal wagon
#

Hello from paris ! first sorry for my english . I need help

hollow prairie
untold flume
#

Hi stripe team - is it possible to retrieve the fee that Stripe charges for each payment intent from the api?

vocal wagon
hollow prairie
limpid widget
#

Hi, there. if a customer selects 'save my info for 1 click info', is there an event that gets triggered in stripe for this, or is an attribute in some object updated/given a value?

meager dawn
#

Hey everyone. Quick q: since I can create products with my own IDs, is there an upsert functionality? I cannot find it in the documentation. It seems that I need to attempt to retrieve before deciding to call create or update.

vocal wagon
#

Is there a property in a paymentIntent that indicates an authorization by 3DS is required?

random meteor
#

What events do a mid-term payment on a subscription fire? I'm guessing I'll eventually get a charge.succeeded but how do I then tie that to the original subscription ID?

willow yoke
#

Hello,
Is there test card (payment method) which fails only during payment intent confirmation?

hybrid sky
#

Hello, I am getting "StripeInvalidRequestError: Insufficient funds in your Stripe balance to refund this amount." when issuing refunds, so I topped up my account 2 days ago. The top is marked as available on the Stripe UI but we still have the same errors. I am desperate and not sure what to do. Our customers are frustrated that we are not refunding them.

random meteor
oak dove
#

Hi
Is it possible to send the monthly subscription amount dynamically? if so how?

ionic radish
#

I need to store information about the purchase from a checkout session in my database for customers to be able to see what they have purchased from me. but I cannot see how to get the name of a line-item from the retrieved checkout session. Is there a way to take product/price ID and retrieve the name from the stripe API that way?

vocal wagon
#

Hello is there any other way to contact to developers support?

tranquil bison
#

#dev-help Seems like the live keys we've saved for you are no longer valid. If you recently updated them, enter the new live keys from your Stripe Account(opens in a new tab).

tranquil bison
vocal wagon
#

Hello I have a question about card declined everytime I try to purchase I'm getting this error "your card has been declined try another card"

wintry ledge
glacial flame
#

How to get the coupon applied to subscription (when listen to invoice.paid) ?

subtle tendon
#

Hey I have a need, I want to handle payment with credit card through NFC on android mobile

#

is it possible to do it with stripe API ?

polar kindle
#

If I create another account in the dashboard, will that account have a separate API key?

blissful epoch
#

Trying out the new server driven Terminal implementation. I create the Payment Intent on a connected account, but when calling [ProcessPaymentIntent] on the ReaderService I am getting an error: "This endpoint does not allow impersonation as a Connected Account". Works fine with the JS implementation.

vocal wagon
#

Hello, I have a question. We are own a shopify store www.liberalityfashion.com and our refund is going true stripe. one of our refunds is nog received by our customer. We had contact with his bank and they also let us know that he really didnt received it. What is going one? can we trust stripe ?

#

@meager hawk @bleak breach @mighty hill

cerulean pineBOT
#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

vocal wagon
#

this is going on for days now! is there a phone number we can call?

daring lodge
#

cas - shopify

tiny kestrel
#

Hey, I try to charge a user with HUF by giving the amount as 15480, but for some reason Stripe's API return an error saying the amount is too small

woeful grove
#

Helo team: In case if the user does not provide any input for 3DS authentication on the UI screen, we assume that the transaction will timeout. Please confirm this. Also in this case what is the timeout period?

split mirage
#

hi! is there a way to update a Subscription through Checkout? i'd like to show a Pricing grid and then pass current customers off to Checkout to finish up the subscription update process

fluid parrot
#

Hey all. If I create a paymentIntent in my backend and I set the receipt_email, Will stripe send me a mail when using the test key?

#

if I look in the dashboard I see thing key set, and my email is there

#

I did approve the payment (ideal, clicked approve on the stripe ideal test page, and the webhook fired) and all, but no email with the receipt is sent (or at least it's not arriving in my google hosted email box

weak jackal
#

Hi...
I have integrated stripe payment to my website and also enabled G-Pay option in payment method, but I am not able to see option to select G-Pay on payment popup.
Please refer to marked area in Image.

tiny kestrel
#

From our experience - Google Pay only shows when a wallet is configured and only for Chrome browser.

buoyant skiff
#

Is there a way for my nonprofit to lower transaction fees on dontations?

soft notch
#

Hi guys, I'm setting up deferred payments using your API, and it seems like there's two ways of doing the same thing, I'd love to know the difference.
I can create a session as a 'setup' session, or I can indicate in a 'payment' session's payment_intent object that it's to be charged "off_session", can anyone explain the difference to me?

shrewd sluice
#

Higuys. Recently set up a server driver for the WISE POS E in the UK. It worked roughly 48 hours ago, i was wondering if theres any information on the new country ban?

shrewd sluice
slender vault
#

Hi

#

I just wanted to know that is my account ready to accept the payments?

wicked glade
#

Hey team, are working on the refunds system of our connected accounts. We have seen that Negative payouts are possible to get money from the connected bank account. Are we charged for this? What are the fees?

steep tide
#

Hello, I am trying to add payment to my app, since I am the backend guy, I want to hold user's payment and save his card's info ( the frontend is going to be flutter, so i read about it here : https://stripe.com/docs/payments/place-a-hold-on-a-payment-method ), payment amount should be locked and when the job is done money should be release to the other user.

so I created a route in the backend to create a session and create a customer for that user, the customer id, is saved to the db.
how can I achieve this ?

  • hold the money
  • waits till the job is done...
  • release/transfer the money to the other user (with discount)

Separate authorization and capture to create a charge now, but capture funds later.

hazy coyote
#

Hi Stripe team,

using Stripe::Balance api as below it give me the available to payout total but i need the total balance
balance = Stripe::Balance.retrieve(
{stripe_account: current_user.stripe_account_id}
)

how i get the total balance?

polar hedge
#

Is the Search API live and stable for use?

feral sinew
#

What's the recommend flow for using a Promo Code with Payment Elements? I have to create an incomplete subscription in order to render Payment Elements, but I was confused on how we can have the customer apply a Promo Code on the same page (like Stripe Checkout does). Applying a promo code to the incomplete subscription doesn't update the draft Invoice / PaymentIntent for the new amount.

worthy gust
#

I'm a UX designer and want to figure out how Stripe subscription and payment works with multiple billing admins. My company has four products and we want to decide to create one account for each of our customers (companies) that includes all four product subscriptions. I looked at Stripe Docs and found that each customer only has one default payment method for the subscriptions. I'm wondering if multiple users from a company can access their Stripe customer portal to manage payment methods. If the primary billing admins from the company set up a default payment method, can other billing admins from the company add a new payment method for a one-time purchase without replacing the default payment method?

delicate flicker
#

I need help setting up my account. It keeps saying my account is paused until I update my account information, but it's not taking my social security number for whatever reason

limpid widget
#

Is there a report or way to filter my payments for only those made with google or apple pay?

kindred silo
#

My payouts aren’t sending

surreal urchin
#

Need help to create invoice by php api. When I try to create invoice, Its saying "Nothing to invoice for customer"

dapper jetty
#

Hello Everyone, I'm creating a session with some metadata and stripe api returns to me a sessions with this information, but when I receive a webhook from event of this session (charge.succeeded) metadata is empty. My questions is, how can I pass metadata from session to webhook event?

thick kindle
#

Hi! Got a question regarding events, that after reading through the Docs and StackOverflow I got a bit confused.
I set up a subscription system for my users to subscribe either monthly or yearly to my site. When a new user subscribes, I see a customer.subscription.created and customer.subscription.updated events getting triggered.
1- Is it safe to grant the user access to the website at this point? Or should I wait for the billing successful events?
2- When the subscription period ends, and the user deactivated the renwal is a customer.subscription.deleted triggered? In that case, is it always safe to remove access to the website for the user when the deleted event is received?

signal tinsel
#

How to get the price of a subscription_schedule using the body returned when creating one ?

fresh hinge
#

webhook for payment intents...quick q's

covert solstice
#

I'm testing out the Stripe Connect onboarding process for standard accounts. In my test runs Stripe sends me to the return url at some point even though the account is not fully setup to receive charges and payouts. I always have to resume the process via new account link, usually two more times. Is there any way to complete the entire onboarding in one shot?

gritty sonnet
#

Hi guys, I have an issue with the name of my business on the cart page. I don't why it's not the good one. It's cheap question I know but really annoying. If you could help, you'll be the best

finite elk
#

Given a trial subscription that expired without the customer entering a payment method, and given a new payment method entered with the customer intending to start the paid subscription, what call(s) need to be made to Stripe's API to accomplish this? (Does adding a default payment method to the customer auto-restart the subscription or are different steps needed?) Ideally we can do this while also updating billing_cycle_anchor=now. Appreciate any suggestions.

storm crypt
#

Is there a limit to the amount of connected accounts we can have on our Stripe account?

#

Another question. Can we delete a connected account from our account?

languid tulip
#

@storm crypt let's use the same thread above for all questions!

vocal wagon
#

Hello devs,
I am facing some issue when i am going to call Webhook.constructEvent it throws No signatures found matching the expected signature for payload although signature is valid and request payload is also in proper json format

acoustic solar
#

Hi! When rendering the CheckoutForm (Payment element with payment options) is there a way to add an onChange listener to see when/if the form is complete? My on change handler only fires on mount. I'd like to add analytics events for when the form is completely filled out and disable/enable the submit button only if the form is completely filled out.

gleaming pelican
#

When a user connects to my Extension via OAuth, not all of their Stripe accounts show up in the list of selectable accounts. Why do some accounts not show up?

vital remnant
#

Hi I'm trying to log into my account and it keeps saying my email isn't valid and doesn't exist

haughty sundial
#

Is there not a way to store a default payment method on a customer which does not use the invoice_settings (we don't use stripe for invoicing).

haughty sundial
rancid crest
#

is there a way to create a payment_link with just passing in an amount instead of creating a price object?

storm crypt
#

The past 4 standard accounts that were connected to our account are in a blue pending status. The details say that it's pending verification of Business Tax ID. We've had 6 others go through without issues today and they verified relatively fast. My question is, does the verification sometimes take longer for this than other times? Or does the blue pending (as opposed to the gray pending) mean that there is an issue?

worthy gust
#

@languid tulip I have reviewed Stripe price model doc. I have a question, when creating subscription price model, can I combine pre-seat and meter-based price model together?

#

@languid tulip since our product need to charge customer based on the number of developer seats and usage together.

stray oxide
#

bismarck had to step away but I am happy to help in a new thread

worthy gust
#

Sure

old marlin
#

where do find documents for taxes?

woeful grove
#

quick questio : do you know if there is a webhook that corresponds to upcoming renewal or expiring cards ?

copper stone
#

Hello Stripes is possible in Bosnia?

rugged stirrup
#

what version of php is best to use?

fluid parrot
#

php ... not one

covert mason
#

If we know a users account has been hacked and they can't get into their account because of it, does anyone know what's the best course of action?

sweet void
#

Hi guys, we are transferring money into our connected accounts' balances, via the createTransfer api. Is there a way to set a delay on these transfers in the api call?

sturdy patio
#

Hey guys!

I want to know how do I implement AfterPay with stripe payment sheet (react-native)

near trench
#

is there any service out there, which gets payments to its own account and send me the payment from different services? Since Stripe is not available in my country

calm sable
#

Hey guys
Is there a way to create a subscription + shipping using the Stripe Dashboard? I couldn't find where to add the shipping when I create the subscription

cerulean portal
#

Hi, I have one question on iOS SDK about getting error on add card flow

tepid crow
#

Hey guys, hope your well! Quick question, working on getting the candidates success page customised, as demo'd here:
https://stripe.com/docs/payments/checkout/custom-success-page

The question - is there a way to do this without loosing slim? Having issues with the setup of it.

Essentially what im trying to do is get the users session id, and then get the details via an API call, so the site user signs up, goes to a stripe hosted page to perform the payment, they are redirected back to our site with the checkoutsession appended to the URL.

At this point, we want to use an API call to convert that checkoutsession into the users actual stripe details, so we can store them in the DB.

Thanks in advance!

crisp helm
#

What I currently have
const cardElement = elements.getElement(CardElement);

if (cardElement) {
  const { paymentMethod: payment, error } =
    await stripe.createPaymentMethod({
      type: 'card',
      card: cardElement,
    });

Hey everyone
I'm in React needing to update the form type for Stripe. Currently using this component import CardElement and would like to have seperate fields

steel geyser
#

I've just reported this to Stripe support. Did anyone of you ever decode, what kind of math is being used by Stripe? Our accountant is getting crazy because of this: https://bpa.st/F45A

worn lintel
#

Hello, guys. Is it possible that your project will work in Ukraine in the future?

worthy gust
#

I have a question about yearly subscription. As a customer has already paid an annual subscription when they subscribed. If the customer want to add more per seat and usage, can I generate a invoice and auto charge the payment instead of waiting for next year bill date?

#

I also want to know if an new invoice is gernerated in a subscription, will the payment be automatically paid by using default payment method?

storm sigil
#

Hello, I am seeing some issues with the React Native SDK 0.5.0. Currently not seeing 3DS styling get picked up on android

#

Can someone sanity check that or help troubleshoot?

undone torrent
#

I found a ui bug in the stripe dashboard

echo mulch
#

Is it possible to customise the modal presented in Identify by removing some options? I'd like to remove the option to 'Complete on mobile'

visual rock
#

My client is having issues with the Android implementation of the PaymentMethod.BillingDetails.Builder not properly handling the zip code. They state that the callback registered on line 210 in CardFieldView.kt is not being called for changes to zip code and causing the zip to not be copied over to the card Address property. They are currently using v0.5.0 but they claim this is also an issue for v0.6.0. Can you confirm if this is a legitimate issue please?

azure wren
#

hello I am a new user of stripe, is this chat available for this or only for developers?

#

I need to chat with somone of stripe

crimson needle
#

account-help

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

idle iris
#

@crimson needle Filling in data-point from yesterday re: negative balances and "future refunds" reserve in Test Mode (https://stripe.com/docs/add-funds) - I can confirm that the shift of funds from "reserve" to balance to cover negative balance at end-of-day does occur in Test Mode

winged mortar
#

Is there a way to use a static tax from a State. We currently use automated billing, but want every customer to be invoiced with NY taxes even in their billing address is in another State

narrow swift
#

为什么我的button的css 不存在么 是哪里出了问题么 我需要帮助

#

Why doesn't the css for my button exist? What's wrong? I need help

woeful grove
#

Hello team : let me know an appropriate way to test out “finalized invoice sent to customer” feature without using live mode.

ripe smelt
#

Hey Stripe team! I've noticed the 429 Error 'rate_limit' doesn't have a 'retry-after' header in Test Mode. Does this exist in live mode? If not, what should the expected sleep time be between an API that has hit the rate limit? 1000 ms?

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

brisk lynx
#

Hello

#

I need a slight bit of help

#

Is it possible for stripe to convert currencies while depositing in an unintegrated account/

pearl otter
#

Hey Everyone,

Does stripe one time payment (checkout) provides more payment modes (options) than recurring payments (subscription) ? If yes, is it documented as to how many users we loose on if we opt for a subscription model.

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

sly quiver
#

Hi need help! when I import "stripe/react-stripe-js" to my react site. all the CSS changes. PLEASE HELP!!!!!!

quasi plover
#

Hello!
I just create my account and a link to pay and the platform suspend it ... Why?

random meteor
#

Is there a way to wipe all the test mode transactions?

tropic meteor
#

Hi
I'm using .Net Framework 4.7 (Umbraco 8)
I have created my shopping cart and payment page (all good)
Before I load the payment page I create a payment intent and pass the PaymentIntent.ClientSecret to the frontend form

On the form it uses this to create a payment element and confirmsPayment

This redirects to my redirect page

But has the payment been taken at this stage?

Do I just POST the form back to my own controller at the same time to do my other 'stuff', ie send confirmation emails and progress the order
That's fine but couldn't someone just falsefy the form POST as we already have the PaymentIntent ClientSecret and Id on the client's browser?

Doesn't seem safe, most other payment providers have a seperate 'Notify' back to my API.

random meteor
tropic meteor
random meteor
tropic meteor
covert yoke
#

Hi Devs - I'm stuck on updating subscription quantity in .net do you have some examples?

random meteor
covert yoke
#

done! thank you @random meteor

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

dreamy loom
#

Hi, is there a way to download all invoices Stripe created for subscriptions under an account using the API?

tropic meteor
random meteor
#

So you can try it all out in your IDE

random meteor
#

Or the invoice search

dreamy loom
#

But I want to download the file, is that possible?

#

Doesn't look like @random meteor

random meteor
#

@dreamy loom ooh you want the actual file, you'd have to ask the stripe guys on Monday then

#

@dreamy loom wait - yes you can

#

I think? hosted_invoice_url

vocal wagon
#

Hi, does anyone know about Stripe custom integrations of payment methods in Shopify. I need iDeal as a payment method, but Stripe does not offer this payment by default on Shopify.

junior frost
#

Hi, I'm new here. but I'm looking to get a gateway API for my users

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

mint vale
#

Hi,
I hope Stripe is available to other countries soon!
Lots of people are wanting to utilize it here in Peru 😄

glass otter
#

Hello everyone!

#

I'm integrating Stripe into a Drupal application. Using the payment element, I would think billing detail fields would be shown by default, however this doesn't seem to be the case. Just want to make sure I'm not missing anything. Thanks!

empty sinew
#

I'm getting this error message when I press the checkout button Uncaught Error: Class "Slim\App" not found in does anybody know how to fix this

bleak fractal
#

For a technical support question; am I at the right address here? I'm currently setting up the storage of a payment method without charging, for later use (https://stripe.com/docs/payments/save-and-reuse?platform=web#web-test-the-integration) and I don't really understand the thing with the "redirect" : "if_required" flag of the confirmSetup call according to https://stripe.com/docs/js/setup_intents/confirm_setup. Can you maybe help me out with this? Because the firstly mentioned page unfortunately does not provide any CC test data to test the integration for CC which REQUIRE a redirect for authentication; so I can't even test my integration..

Learn how to save card details and charge your customers later.

random meteor
#

and any CCV and any future expiry date

bleak fractal
#

This does not trigger a redirect when you set the redirect: "if_required" flag in your confirmSetup call; what I need is a cc test data set where a redirect is triggered for authentication. You see what I mean?

random meteor
#

oooh you mean the 3dsecure stuff

#

no idea then, I'm just another user xD

#

there is a section on that page about the 3d secure authentication but I don't think that works the same way

bleak fractal
#

yes exactly; because imh the redirect is totally unnecessary if it's not needed. So I'm looking for a way to test this redirect stuff, but there's no test data for that...

idle iris
random meteor
#

the section there on testing with 3DS

quiet ginkgo
#

Question- I will make sure I write again later- Maybe someone knows how to solve this though. I have two specific products that I want payouts to go to a different bank account. Is there a way I can do that through stripe?

idle iris
bleak fractal
random meteor
bleak fractal
random meteor
#

I thought that 3DS being popup v.s. redirect was something the gateway handled for you

idle iris
bleak fractal
idle iris
bleak fractal
idle iris
bleak fractal
bleak fractal
idle iris
bleak fractal
sly quiver
#

how to prevent customers adding same card more than once?

gusty spire
#

is it possible to have a referral system with payments so say like the string "Thnks_CJ" gives a 10% discount

vocal wagon
#

Is there any way to list subscriptions with a specific metadata value?

idle iris
random meteor
idle iris
# sly quiver how to prevent customers adding same card more than once?

(NOT with Stripe) Stripe really doesn't care if a customer uses more than one card, and generally most applications don't either. IF you actually need to prevent it (I have yet to find a situation where I do), there is a "fingerprint" in Stripe's paymentMethod data you could us to compare. You'll have to scan through the customer's existing payment method's to compare - there isn't an actual API. You could also just let them add cards as they want, but only use the first paymentMethod returned when you list paymentMethods - it's always the latest.

gusty spire
fresh hinge
#

// A delayed notification payment will have an `unpaid` status, as // you're still waiting for funds to be transferred from the customer's // account. if (session.payment_status === 'paid') { fulfillOrder(session); } Does this require a message to user about delayed funding? if not, how is it addressed?

random meteor
idle iris
bleak fractal
# idle iris (**NOT** with Stripe) I believe stripe.js handles all card related "redirects" a...

Both actually. For example, let's say you submit credit card data to stripe's API via confirmSetup (https://stripe.com/docs/payments/save-and-reuse?platform=web#web-test-the-integration). In the call, you set the redirect: "if_required" flag, so that a redirect is only triggered if required by the related bank. So far so good. You submit the setup call, and get back your setup intent call. The problem is that, how do you know to which URL you have to redirect (in js I suppose) after all of this? Is it via this: https://stripe.com/docs/api/setup_intents/object#setup_intent_object-next_action-redirect_to_url-url? Or what? Also, let's say that you trigger a redirect mechanism with authentication tokens, because clients that are redirected to another (the bank's domain) will lose your platform session. Stripe's logic however needs you to provide the "return_url" to confirmSetup BEFORE YOU EVEN KNOW if a redirect is actually required or not. For all these reasons, I'm looking for a test case. You see?

Learn how to save card details and charge your customers later.

idle iris
bleak fractal
# idle iris (**NOT** with Stripe) I'm not going to read it (It's not something I need), but ...

I'm talking to Stripe Support in parallel, and they just said this:

"I have actually confirmed with a team member that storage of payment data on your platform will not trigger a full page redirect.

Consequently, if you set the redirect: "if_required" flag, full page redirects will never occur for the card details storage according to https://stripe.com/docs/payments/save-and-reuse?platform=web#web-test-the-integration"

Learn how to save card details and charge your customers later.

idle iris
bleak fractal
bleak fractal
idle iris
bleak fractal
bleak fractal
idle iris
# bleak fractal You got the links to the docs for that?

(NOT with Stripe) you'll note "NOT with Stripe" - trying hard to not just say LMGTFY - You're gonna have to search. And yes, JS can do all that - you'll need some listeners to get responses from your servers handling the webhook endpoints.

bleak fractal
idle iris
bleak fractal
vocal wagon
#

oh I see there is indexing delay

idle iris
bleak fractal
idle iris
minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

shy olive
idle iris
shy olive
shy olive
tough obsidian
#

my stripe acc isn’t eligible for business showing so what i do now and how can i solve that ?

random meteor
median turtle
#

How can I get an "uncaptured" paymentintent with "PaymentElement" UI? I always get it the paymentintent to be "completed" or successful instead of the "uncaptured" state.

snow swan
#

Can someone please share documentation or a video to learn on implementing Webhooks after the creditcard payment is posted in Stripe.

pine terrace
#

I would like the phone number to contact someone please

idle iris
# pine terrace I would like the phone number to contact someone please

(NOT with Stripe) There literally isn't a public # - and this channel doesn't (can't, actually) handle account issues. You can reach out to support@stripe.com, or possible request a callback at https://support.stripe.com/contact

pine terrace
#

But I can't sign in due to phone change and I can get nowhere with the online crap a payment processing app with no phone co tact for customer support is ridiculous

idle iris
minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

fair niche
#

hi there

#

I am having some issues with customer payments being processed by Stripe

#

and I want to know what might be the issue

snow swan
idle iris
steady igloo
#

Hi I am not able to turn off the text mode on stripe, hope I can get contact with cs team🙏🏻

#

It says that "You've provided all of the required business information to use Stripe right now. We might later reach out to collect additional details." But this has happened more than a week

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

oak dove
#

Hi I want to pass the amount of the subscription through code without setting fixed price,
Here's my backend code
subscriptions.create({
customer: cus,
items: plan,
proration_behavior: "none"
})

Frontend code
let plan = [];
let data = {
price: {
"unit_amount": 25000,
},
quantity: 1
};
await plan.push(data);
createSubscription(cus, plan)

But I get this error as attached, what am I doing wrong here?

hexed frost
#

Is it possible to upload a product image through the API? I don't see why we aren't able to seeing as it can be done through the dashboard which then gets uploaded to the links api, however, this is documented without the possibility of uploading a product image.

glass kelp
#

hi. im not a dev. just trying to implement woocommerce stripe plugin with Apple pay. It said that i need to pay fee to in the developer program if i want to install an ios certificate in order for apple pay to function. is that right???

static compass
#

hi i cant seem to be getting dispute.created webhook for connected accounts

ruby quartz
# glass kelp hi. im not a dev. just trying to implement woocommerce stripe plugin with Apple ...

You should contact Stripe support with questions like that. They should definitely be able to help you. https://support.stripe.com/contact

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

ruby quartz
#

From those docs, it looks like you need to target the price_data object. That allows you to create a new price inline.

wind laurel
#

I am not sure if this is the right channel. I just noticed that Stripe's About Us is failing to load response data

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

open rapids
#

Anyone using stripe elements with payment intent in angular. when we have try to use but we couldn't acheive that.if any suggestion please share

tepid crow
#

Good afternoon all!

Firstly, thanks for your help so far.

Got one final hurdle then I think im set...

Currently, a customer visits the site we are building, they pay by being routed back to a stripe.com page, and are then returned to us with the session ID

We can use the API call $stripe->checkout->sessions->retrieve to get all the session details fine - can I ask, how can we get the customers Stripe ID (so we can use functionality detailed here: https://stripe.com/docs/api/subscriptions)

Apologies if its obvious, is it contained within "client_reference_id" in the session retrieve call?

Thanks!

stark tide
#

martyn-checkout

frail brook
#

hello, i'd like to ask you how can i use local storage to save a previously added email and use it on checkout, without having the user to rewrite it. PS: I am using reactjs, but i just want to know if it's possible

stable terrace
#

Hi, My account still isn’t eligible. I contacted, but Stripe sent me this email. I am still confused. What they want me to do.. How can I solve it.. please help. my site leadstal.com

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

mental shoal
#

Hey i am using webhook to manage subscription how can i manage secure 3Ds card that need triage when billed? am working on mobile app so i can send push notificatons but don't know what shuld send to the user

bright leaf
#

Hi,
I have a ticketing website, users can signup and connect their own stripe account and their ticket sale money is directly sent to their account after some application fee is cut in between. All of this works great, but now I am having problem with INR Payments- Scenario:

  1. User signs up on my platform and while connecting his/her stripe account they declare themselves as an Individual in India

  2. Now someone from US purchases a ticket of this indian client, while creating the checkout session i declare currency as usd .

  3. Checkout creation fails, because individual from india cannot accept international payments.

The Question:

  1. How do i charge the customer in usd?

  2. If there is no way how do i convert the usd amount directly to INR based on the connected accounts local currency using stripe?

severe depot
#

Hi im not a dev but chat support told me that i have to reach out to a dev as it needs coding, i want to add the shipping method in my checkout so customers can choose which method they want.. also i dont have a third party application and just want to use the payment link and invoices sent directly to customers. can someone help me ?? thanks https://stripe.com/docs/payments/checkout/shipping#shipping-rate-with-tax-code

Learn to use shipping rates and collect shipping addresses with Checkout.

fickle vessel
#

hi

muted smelt
#

hi

fickle vessel
#

i have problem in my account stripe

vocal wagon
#

Hey there, hope you're good.
I'm trying to add 3D secure method on my payment right now.

When I create my paymentIntent, like this :

$paymentIntents = $stripe->paymentIntents->create([
"amount" => formate_prix_stripe($price_total_facture),
"application_fee_amount" => formate_prix_stripe($price_total_commission),
"currency" => "eur",
'customer' => $IdCustomerStripe,
'payment_method_types' => ['card'],
"transfer_data" => [
"destination" => $info_annonceur_conducteur['customer_id_stripe'],
],
"capture_method" => 'automatic',
"confirm" => true,
"description" => '[ADS ID : '.$ads_id.'] '.$match_team.' le '.$match_date_facture.' - Trajet au départ de '.$city_start,
"receipt_email" => $users_session['email'],
"metadata" => [
"users_id" => $users['id'],
]
]);

I always have the same error following here :

You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method.

fickle vessel
#

i cant get my card

muted smelt
#

if you need any help

#

talk to support

fickle vessel
#

@vocal wagon yo

vocal wagon
muted smelt
#

no

#

is for developers

fickle vessel
vocal wagon
#

The problem I mention is a developer problem to integrate 3D secure haha, but ok I'll speak with the support then no problem mates! 🙂

muted smelt
#

contact @fickle vessel for help

vocal wagon
#

ok

fickle vessel
idle iris
clever tendon
#

hey folks, I'm using Stripe Connect Standard with my SaaS product. A customer is complaining that when they have onboarded and selected one of their existing accounts, the Stripe dashboard account switcher/dropdown shows a new account. Is this the correct behaviour?

minor cipherBOT
#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

idle iris
clever tendon
#

Something I did notice, and I have to agree with them on this, when going through onboarding, Stripe asks to select an identity. It's the name/company of the Stripe account, but it doesn't show the name of the Stripe account itself.

#

I.e. if you have a parent LTD company and you have several Stripe accounts under the same details, it's impossible to tell which is which...

wooden solstice
#

anyone on to help me with sometihng?

muted smelt
fickle vessel
#

@wooden solstice

lofty willow
#

Hey Stripers,

Wanted to ask a fairly easy question that i cant seem to figure out by reading Stripe APIs. In our SaaS application we have clients and end customers. I was wondering if it is possible to initiate a payment that goes from end customers credit card directly to clients bank account without going through us first.

We have a stripe account but our clients dont, and its to bulky to ask them to create stripe account during onboarding. Is this even achievable and if not is there any possible close alternatives?

Thank you

random meteor
#

In your use case the person receiving the payment would need their own stipe account

#

Money laundering and KYC laws would make it almost impossible to do otherwise

lofty willow
#

I see.. The other option is to receive the funds and then make a payout but the laws regarding that here in Sweden is a pain also

#

Come to think about it even in wordpress in woocommerce one has to create a stripe account and then register the key in the wordpress. So i guess thats the only option actually

idle iris
# lofty willow I see.. The other option is to receive the funds and then make a payout but the ...

(NOT with Stripe) Precisely because Stripe is organized around AML and KYC, you can protect yourself and your company very well by using their systems, to a large degree off-loading the responsibilities to Stripe. In my case, I barely have to think about GDPR or compliance at all as I use Stripe to collect most of the information - I can robustly identify and verify a client without having to hold the more sensitive information in my own database

idle iris
lofty willow
idle iris
# lofty willow That sounds interesting & something for us. Care to develop a bit further or poi...

(NOT with Stripe) well, you can start here: https://stripe.com/docs/connect My summary of the various experiences are: With Standard accounts, the connected account is a full-fledged, independent account which you form effectively a temporary, white-label relationship with for specifically handling payments. The Standard Connect Account is fully financially responsible for the money flows. With the Express accounts your platform is generally (but not always) ultimately responsible for the flows (so you accept refund & chargeback responsibilities), the client has a limited view into Stripe's existance as the payment processor (Uber, DoorDash and such tend to use this). With Custom accounts, the connected accounts are completely isolated from Stripe, but you become much more responsible for AML and KYC issues. Both Express and Custom have paths to split payments from one customer to multiple clients/vendors.

Learn how to route payments between multiple parties.

idle iris
idle iris
lofty willow
#

Ive spent most my time trying to understand why you write Not with stripe everytime, but yeah no i got it 😅

#

now*

wooden solstice
#

Can someone walk me through the process of adding the option to add quantity during checkout

idle iris
lofty willow
#

Yeah it was clear i shouldve known..

lofty willow
raven stone
#

Hey! Had a quick question: When modifying a user's subscription to downgrade from a usage based plan to a flat subscription plan, I'm calling delete with a clear_usage flag being set to true. What is actually happening there? What happens if a customer had used a bunch of their metered usage beforehand on the old subscription, would that be reflected in the updated invoice?

#

let me know if my question didn't make sense lol

brazen tinsel
#

Hi there, I need your assistance, I was granted for MOTO API, but when trying to use it, an error is encountered in test mode.
Relevant objects: Platform ID: acct_1F0ExBDplt1gidMZ
Log ID: req_1yUjqsYcc3OsoC
Error: parameter_unknown - payment_method_options[card][moto] (please see the attached)

neat hemlock
#

Good day team.
We are implementing the google pay/apple pay payment button in a React app.
The payment options show up when Google Pay is available (in chrome browser).
We are wondering if they can be hidden?
Code related to the paymentRequest is attached also.

golden cosmos
#

andromache-moto

molten jewel
#

Hello I am using Stripe customer portal for managing subscriptions and I am having a issue with Upgrades. I have multiple Products setup in Stripe, but on my Customer Portal page, I am not having an option to upgrade to another Product. Any help?

woven crag
#

Hi, in my website, i want to create add payments methods screen like stripe dashboard have, is it possible using stripe ui elements, like this :

raw parrot
#

Hi there, I am currently in the process of FINALLY migrating our application off of the Orders API to the new Checkouts API. The new hosted checkout is really cool, but I am encountering a bit of a challenge.

I want to make use of the shipping_address_collection option in the hosted checkout, but I also want to be able to show shipping options based on the address of the user. The challenge is that you must provide the shipping_options object when you create the checkout session and if you're also collecting the user address in the hosted checkout session, then there is no way to update the shipping options based on the user's address.

This seems like a pretty typical use case. For example, we're shipping our product from Canada around the world. The available shipping options for shipping domestically are very different than those we would use to ship overseas.

Any help is super appreciated.

unborn ridge
#

Hello, I want to hold payment of customer for more than 30 days but as per document it is showing 7 days. Is there any way to extend this holding days?

ruby quartz
#

I've just added the ACH direct debit payments to my app. I did this by simply adding payment_settings: { payment_method_types: ["us_bank_account"] } as a field when creating a new subscription server-side. It appears to make a payment in test mode. Is this all that is required? Also, do all the events get triggered at once in test mode that would normally occur over the 2-5 day settlement period?

slate stirrup
#

Hi, how can I get settlement date via API? I can't see anything on this in API docs.

trail quarry
#

Can I ask about the approach (architecture) Stripe's team had taken for 5he development of connect express onboarding?

#

Looks like we are going to be integrating stripe connect custom

#

The PM and stake holder wants to initially only support one country (netherlands) to make it easy but I am wondering how's stripe able to support every country?

#

I want to create sepearte components for all of the firlds of all the coutries and then create separate forms for each country and present the relevant form to each country's resident

#

Or the second approach

misty hornet
#

juicy-Webhook

trail quarry
#

Every field component will have an array of strings attached to it, the ids will be the required fields keys returned by stripe

misty hornet
#

Neat-Connect

trail quarry
#

All these fields will be placed in a single giant form and based on the required fields some of them will be hidden/visible

kindred pine
#

Hi everyone!

I'm in test mode trying in a custom connected account to test a payout in a non-US account. The schedule is set to manual, but I don't know how to get fake money to be available to payout. Any help would be appreciated. Thanks!

trail quarry
trail quarry
#

Are you supporting all the countries or just one?

kindred pine
#

I'm a new dev in the project, Where Can I find that info?

trail quarry
#

In the source code, or try the ui of your platform

heavy temple
misty hornet
#

jose-topup

static hamlet
#

Hi, i'm looking to implement invoicing but have some questions

kindred pine
final pasture
#

Hello Guys,
Getting below error while creating the new subscription:

This customer has no attached payment source or default payment method.

heavy temple
golden oriole
#

Hi Stripe team,
is possible to resend the payout.paid webhook event if it was sent successfully and there was no error?
I have tried pressing the resend button but it shows a pop up "resend failed"

trail quarry
kindred pine
final pasture
#

Hello Guys,
Getting below error while creating the new subscription:

This customer has no attached payment source or default payment method.

late yoke
#

Question: When a payment intent succeeds with statement_descriptor=null, is there any way to retrieve the actual statement that was used?

misty hornet
#

@final pasture let's discuss in your thread, thanks.

wintry ledge
#

Hi, I need help analysing paymentIntents logs please

misty hornet
#

noe-Webhook

sudden pollen
slender tree
#

Hey, we have yearly subscriptions and we want to achieve the following:
Create a subscription, the invoice should be created immediately, but the first subscription period should "get extended".
Like when a customer subscribes today, we want to have the period from 05/22 to 05/23 but the customer should be billed immediately and the subscription should be active. From my understanding we cannot use trial periods or custom billing cycle anchor with these requirements, is there another way to achieve what we want? Thanks!

hearty garnet
#

Hi~ When a customer subscribe a monthly plan, when's the exactly time that the stripe to auto renew the subscription? Before plan expire or after expire? Thank you.

final pasture
#

Hello guys,

Can we get the receipt url after creating the new subscrpition?

#

I would like to know we have to run the seperate api for this or we can get it in same api.

misty hornet
#

Hi @final pasture your thread is still open, shall we discuss there?

worthy violet
#

Good morning, I'm simply curious if changing the subscription price on the Stripe subscription dashboard is doable. For example, we have these client subscriptions, but we need to include shipping because the shipping charge is only received once, not on a recurrent basis.

primal drift
#

Hi guys, I am having some trouble with webhooks signature. Did you ever met some issues about signatures ?

I have followed the documentation but I have this error message No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe?

My Code looks like this:

StripeWebhooksRouter.post(
  '/',
  express.raw({ type: 'application/json' }),
  safeOperation(async (req, res) => {
    const signature = req.headers['stripe-signature'];
    let event;

    if (stripeWebhooksApiKey) {
      try {
        event = await StripeClient.webhooks.constructEvent(JSON.stringify(req.body), signature, stripeWebhooksApiKey);
      } catch (error) {
        console.log(`❌ Error message: ${error.message}`);
        return res.status(400).send(`Webhook Error: ${error.message}`);
      }
    } else {
      event = req.body;
    }

    console.log('✅ Success:', event.id);
open rapids
#

I have some doubts in the stripe payment_intent.
I have tried below workflow.

  1. initailly create a payment_intent
  2. then using stripe js with client_secret i have call the confirm payment method.

its request return url. i have tried in the test account actually the its not redirected to any page its simpley confirmed the payment and return to our return_url. what is the purpose of asking return url.
Note: we have try to migrate stripe charges to payment_intent for SCA.

#

in production it will be redirect to any page? because based on that we will decide our workflow

severe depot
#

Hi im not a dev but chat support told me that i have to reach out to a dev as it needs coding, i want to add the shipping method in my checkout so customers can choose which method they want.. also i dont have a third party application and just want to use the payment link and invoices sent directly to customers. can someone help me ?? thanks https://stripe.com/docs/payments/checkout/shipping#shipping-rate-with-tax-code

Learn to use shipping rates and collect shipping addresses with Checkout.

tough fog
#

I have a question anyone here to help me

leaden flume
#

hello ,which card I can use to test the registration payment( the first temptive success, the second failed ) => I wanna simulate webhook failure !!

vocal wagon
#

Hi! I have a customer who is trying to connect his account to our system but it says "phonenumber already use under other email" but customer doesnt have any other email connected to Stripe? Any help?

cerulean pineBOT
#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

sand fiber
#

Hi! I have a question about the refund charge. What event will be triggered if the refund was successful due to the bank? I see you have charge.refunded event, but it's sent pending status

floral harbor
#

Hi All! I have created a subscription on stripe in which users can choose multiple products and quantities for the products.
I am able to create the subscription with multiple items. ( I am using PHP)
I need the functionality of updating the subscription items in my application. But I am not able to update the quantities of multiple items in a single request.

I am able to update quantity of items in different requests one by one . But it will create multiple payments and invoices.

But I want to update multiple items quantities in a single request and it should come under a single payment.

Please help

Thanks in advance

uneven helm
#

Hi! We're currently moving from timed-license keys to a subscription model with Stripe. My use case is that I want users who purcahse a subscription early but still have x amount of months left on their current license key to have their renewal date extended by x amont of months. E.g., a customer has 2 months left on their expiry date, but purchases a one year subscription with us - I want that customer's subscription to be extended by 2 months. I think this is possible using Subscription Schedules. However, I haven't been able to figure out whether Schedules are something that can be setup whilst creating a Checkout Session or whether they have to be added after the Subscription has been created. Any advice would be grately appreciated. Thanks.

vocal wagon
#

Hi, is it possible to know how many installments have been paid for a subscription?

turbid timber
#

Hi, I've received alot of email about received payment but it seems like fraud as I checked my dashboard all the transaction is failed or blocked.. is there anything I should be worried?

cerulean pineBOT
#

:question: @turbid timber Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

full forge
#

Hi, when I try to save my test keys for my woocomerce website it's giving me an erorr. Can anyone help me?

vocal wagon
#

Hi everyone! I need some support to see if I can make what I need. I have a SAAS in which, every month, a user needs to be charged an amount which depends on how much he used the SAAS. I would like my clients to add their credit card on Stripe and allow me to charge an amount every month. This is currently valid for most of the clients, but recently 3D Secure is requiring an action by some of the clients (i.e. enter a code) which is somehow stopping the transaction. Would it be possible to make a 3D secure authentication just once when the user saves his card in stripe?

turbid timber
ornate spear
#

Hi, everyone, Is there a way to get translated error message for a given locale? thanks

remote hatch
#

Hello. does anyone know how to translate or force locale for error messages on checkout? For example : "Your card number is incomplete.". I'm using "Payment Plugins for Stripe WooCommerce" but it seems those messages are coming directly from stipe.

drifting cargo
#

Hello everyone!
Question about promo codes and coupons.
Is it possible to create coupon which can be redeemed only once by each user.? Not redeemed once for all customers.

open rapids
acoustic aurora
#

Hi everyone,
I am working on debiting express and custom accounts, so i can debit a connected account’s Stripe balance to credit to our platform account’s Stripe balance. The problem here is that i cannot debit an account in a different country or different currency .How can i debit these accounts ?

south token
#

Hi There,
I want to integrate ACH Debit payments for specially future transactions(after 5-30 days) for our product.

But the problem is this, that I'm not understanding what should be the right flow/steps for it.
Can you please help me for this.

Our Backend is on: Node.Js
Front End is on: Angular

quick surge
#

Hello, I want to know how much I received from Apply pay over the last 30 days. I can't find the info anywhere.

random meteor
#

When using payment links, is there any way I can append extra information in that link to be sent back to me from its query string in a subsequent webhook?

cinder linden
#

Not particularly technical question but I need to upgrade the app version we're on (2017 lol) before I can deploy an integration. However we've got big commerce connected up to the live environment too.
Would it affect bigcommerce if I upgrade to latest? Just don't want to axe our entire ecommerce site 😫
Might be more a q for bc support idk?

echo mulch
#

Is there a way to log and access the IP address from which a verification was done. Due to the nature of my app I would like to ascertain that the verification was done from the same location as the 'trigger' to make sure that the person who is using the app within the same locality as the verifier and they are most probably the same.

marble dove
#

Hi, we are setting up our marketplace with Stripe custom connect accounts and in order to deal with the potential for negative balances in the connect accounts we require our connect accounts to buy 'listing credits' from the platform. The credits can be used to list products on the marketplace.

Part of the listing credits purchase there will be a small amount that we use as security deposit. This security deposit then can be used to cover potential negative balance when a refund occurrs. Unused deposit will be transfered back to the connect account for payout. Do you think this is a good idea? Or are there other technical solutions that might work better? We can't use auto debit for custom accounts since we are based in Europe. Thanks!

shy olive
#

Hi, do we have any limits for attaching prices to the product?

Requirement:
I want to create a checkout session from the order checkout page, and rather than syncing all line items as products, I want to create a product named 'Order Total' and then attach a new price for every order which I'll pass in a checkout stripe session.

Let me know if there is any other better way than this?

Thanks

velvet bridge
lime linden
#

Hi,

Where does Stripe store additional Billing information email addresses, on the dashboard when updating a customer there is an option to add multiple recipient email addresses... where in the api are these manages? The Customer object only has a single email string field

lyric iris
#

Hi

#

How can we debit funds from the bank account linked to an Express account in the USA. Our account is based in the UK. If this is not possible can you please advise by what other mechanism we can debit funds from an Express accountholder in the USA. @acoustic aurora for visibility.

velvet bridge
#

Hey all, I call to session = Stripe::Checkout::Session.retrieve({ id: params[:session_id], stripe_account: @direct_debit.entity.stripe_uid, }) and I getting error: <Stripe::InvalidRequestError: (Status 400) (Request req_IY8QtJhltRy8mz) Received unknown parameter: stripe_account> why is that?

obsidian yacht
#

Hey folks,

For our Connected accounts we just noticed that we get all the webhooks in production. So even if the payment is not related to our service but stems from a different purchase on our clients' own sites for example, we get that succeeded or whatever webhook. We noticed that because our app raises an exception as it could not process the data given by the webhook.

  1. We assume that there's no way for Stripe to know which webhook is relevant to our platform so Stripe sends everything our way by default and we need to filter the webhooks on our end, right?

  2. Is there an easy way to filter webhooks in order to know if they belong to a purchase on our platform? (other than start fiddling with metadata)

  3. This might add significant load onto our servers in the future, how do bigger companies deal with that?

wintry ledge
#

Hi, I have questions on Session creation pls

hollow prairie
wintry ledge
vocal wagon
#

How to change MITT.: Stripe Technology Europe Ltd BENEF.: "----Name HERE----" BIC. ORD.: SXPYDEHH

vale patio
#

Hi there, How do I retrieve payment intent on ios sdk 11.4.0?

bright leaf
vocal wagon
#

How can I integrate stripe local payments getaways on Wordpress. Creditcard seem fine but local payments doesn't work for me

exotic trail
#

My site was bombarded with spam orders, like thousands. Is there a way I can prevent this? Of all my clients I've never had this happen before

rose otter
#

monishb-limitations

crisp lotus
#

Hi devs, will stripe retry failed ach_debit payments? If so, how will that process look like?

bronze cedar
#

Hey devs, we're a B2B SaaS company where our platform pricing is negotiated with our customers. Once agreed, they sign a contract and we invoice at the beginning of each month. Pricing is the same each month. Some customers have agreed to recurring billing. They want to pay either by credit or ACH. Is the best way to handle this to create a new product for each customer and bill for that product through the Subscriptions or Invoicing service? Is it possible to do one product where we set a different price based on customers? We anticipate customers may also add on additional services to their subscription in the future.

unique mirage
#

Just a quick question. Stripe does not allow ngrok as a url anymore? Must use the stripe webhook ?

vocal wagon
#

Hello, Stripe does not link to the customer's bank verification. Unfortunately, the payments do not finalize. What can I do?

rose otter
#

MikeD-ngrok

white slate
#

Hi
what is the saudi arabia support email ?
I want to contact them for linking an account

white slate
storm stag
#

Hello, is there an option to reduce the usage record's quantity for metered billing? I'm asking because it requires a positive integer - is there an option to reduce the quantity because we have this case - in month A, user makes 300 items and pays for them, then makes an edit and the items become 290 but in Stripe the quantity would be 0 (because it's a new billing cycle)?

full sapphire
# white slate I'm support agent form https://innoshop.co/ store dev and want to contact thwm...

You'll need to contact Stripe Support through https://support.stripe.com or, if your questions are related to integration development using Stripe, ask for help here in English.

white slate
#

yes
need for integration live data

full sapphire
#

@white slate can you describe your problem ? It would be faster to help you.

white slate
unkempt knot
#

Hi devs. We're experiencing an issue where our CC form is not appearing while using Woocommerce Payments. While testing, the form shows, but not when live.
The error returned is: The client_secret provided does not match any associated PaymentIntent on this account.
Here's the Store URL: https://www.bigbillsdiecast.com
Please advise. Thanks!

Big Bill's Die Cast
full sapphire
winged mortar
#

Is there a way to use a static tax from a State. We currently use automated billing, but want every customer to be invoiced with NY taxes even in their billing address is in another State

undone torrent
#

Hi, i am trying to use the api to remove a price from a subscription and add a new price. When i run my code it just adds another price. Is there a way from the api to remove the old price before adding the new one?

unkempt knot
full sapphire
#

➡️ https://support.stripe.com will be able to help you better than us. 😄

shy olive
#

Hi Guys,

On stripe session payment mode, I want user cards to get stored by default at the Payment method level after payment is authorized for the order. I tried a couple of configs but it's not working.

Can anyone please share how I can achieve it?

snow knot
#

Hello and thank you for even having this resource. My company is launching a beta run tomorrow morning and part of the process requires beta users to connect stripe with our existing demo account. This account has 2FA.

Is there a way to allow beta users to bypass 2FA on the test account?

daring lodge
#

talker - subscription price

undone torrent
daring lodge
#

Hey @undone torrent -- I just started a thread with you - give me a minute

unkempt knot
full sapphire
daring lodge
#

@full sapphire appreciate the backup and guidance, but please give us a chance to help users here first. The extra messages and main channel chatter is making it difficult to track folks here.

placid tinsel
#

thx

full sapphire
snow knot
#

Kacy you can help me if you want we just need to bypass 2FA in test mode to make the beta process smooth tomorrow. I can't imagine manually sending text codes to all beta users.

This is specifically for Connect Onboarding in test mode.

daring lodge
#

rahulraval - checkout payments

full sapphire
#

I'll wait for threads so I don't end up making a mess 😅

unkempt knot
#

Can an official support staff help with our issue? We're not sure how to update our API keys since we signed up through the Woocommerce Payments setup method. Any attempt to go to the API creds page lead us back to the Stripe Express config pages.

whole scaffold
daring lodge
haughty sundial
#

We currently use Cards, ACH Debits and ACH Credits for our payments with the sources API. I'm in the process of converting cards and ACH Debits to the Payment Intents api and I'm unclear if there is a beta for the ACH credits with PaymentIntents.

Additionally, it would appear if I wanted to load all of the payment methods attached for a customer I need to query https://stripe.com/docs/api/payment_methods/customer_list for each of the type's since sype is a require paramater. So if we supported 5 payment methods types we would have to execute 5 seperate queries (once for each type). Is that correct?

vocal wagon
#

We're having trouble with our SetupIntent it gives status error code "setup_intent_authentication_failure" - "The latest attempt to set up the payment method has failed because authentication failed." - however the payment method was sent and the setup intent status is: "requires_payment_method" - can someone at Stripe take a look at our SetupIntent please? evt_1Kn1eBAjACWJ3eD99MgnTJ66

serene plover
#

Hey Team,

We add metadata to payment methods created with stripe.createPaymentMethod() and it is working great.

Is it possible to do the same with the request button when using paymentRequest()? I tried to add metadata to the provided options but it did not work.

Thanks!

fervent sparrow
#

Hi,
With Stripe JS, can I handle local payments like bancontact, giropay, eps and so on, without redirecting the user using an IFrame inside my payment page? like 3ds for card payment?

daring lodge
#

matthias bon - payment link

#

garreh - setup intent error

#

patrik - metadata

#

manu_occhia - authentication

sweet fjord
#

Hi, when creating a subscription with metered pricing, can we set backdate_start_date? If set, can we report usage for the past?

molten granite
#

Hey,

when a cc refund is made but the status is 'pending', is there still a balance transaction created for that refund, or is it only made when the refund goes to success?

sturdy zodiac
#

Hello i really need help abount my account and my money ! who can i talk too 😦

dusty wagon
#

hello i need help in the payment showing error

vocal wagon
#

Hello, Stripe doesn't link to the customer's bank verification. The payments don't finalize. What can i do ?

#

Hello, if a payment of a subscription invoice fails due to needed 3Ds authentication of the stored payment method, are both invoice.payment_action_required and invoice.payment_failed events triggered?

undone torrent
#

I am having some issues with the subscriptions endpoint. I am passing in the SubscriptionListOptions with the Customer Identifier but getting 0 results. This customer has a subscription that starts April 12th.

prisma sigil
#

having trouble posting a customer update. Getting this error

{
error: {
message: "Invalid array",
param: "tax_id_data",
type: "invalid_request_error"
}
}

I am posting tax values like this
loHttp.AddPostKey("tax_exempt",'exempt')
loHttp.AddPostKey("tax_id_data[type]",[us_ein])
loHttp.AddPostKey("tax_id_data[value]","12-34567890")

I am able to add a customer using arrays like this, it is only the tax array that fails

loHttp.AddPostKey("address[city]","New York")
loHttp.AddPostKey("address[state]","NY")
loHttp.AddPostKey("address[postal_code]","10001")

dire stream
#

Hey all, have a question regarding failed transactions/updating payment information and charging automatically

Desired outcome:
When there is a failed invoice, the user receives an email to update payment information, what we want if possible, is instead of the user going to the screen to just add a new payment method, we want a form so the user can provide a new card, when the user submits the hosted form with a new payment method, payment charge attempt will be automatically made.

Essentially, in this email, where there is the "update payment method" button, we want the second attached screenshot to be the url the button directs to

bold basalt
#

nftboys-tax

rugged stirrup
#

any suggestions for how to go about hiring someone to create a hold transaction for me and then give me a boost over some of the hurdles I am encountering? Anyone here know of people up for that?

dawn sun
#

I am having some trouble integrating the customer portal in my next.js application. I have followed the steps in the documentation but I am having a hard time figuring out how to get the customer ID passed to the api call after the user has logged in. I have it set up so that each customers meta data has an auth0 user id associated with it. So my initial though was to pass the user meta data to a stripe query which would then return the customers ID but I am unable to call auth0's useUser function in an API route. Has anyone here implemented the customer portal in next.js and can help?

cunning kraken
#

I apologize, I am not a developer but need confirmation/redirecting because I am dealing with a time sensitive matter. On the 'Contact Stripe Support' page, all three options (Email, Chat, Request a Phone Call) seem to lead to the same page to email, and email has not sufficiently been responding. Can someone briefly direct me on how to reach either the chat function or the phone for support? Or is this how it is currently intended & email is the only available contact option?

(In case it matters, the issue I have pertains to my dashboard not having any tab/selection whatsoever to access a 1099, but I know this is not the place to ask for actual support.)

full cloak
#

Trying to model a product on Stripe and wondering what y'all do in this scenario.

I've got standard-ish recurrent subscriptions with flat-rate pricing, terms, renewals, etc - no issues there. Then there's a one-time use product that expires (use it or lose it). Analogy: movie theater ticket - buy quantity of 1-N, must use by certain date/time. Question/challenge: how to deal with expiration aspect.

To keep track of the expiration outside of Stripe would be very unfortunate because a number of workflows in Stripe that (otherwise work out of the box) would have to be impacted.

Am I missing an option to do this in Stripe?

crisp helm
#

<CardNumberElement id="cardNumber" />

In react using this component, how do I bring back the card detect icon?
Love the stripe built-in icons, but they are not appearing on these imports from react-stripe-js

The screenshot labeled 'Credit Card' is mine, the other 2 are from stripe docs

CardNumberElement,
CardExpiryElement,
CardCvcElement,

woeful talon
#

I have implemented AliPay with no problem but now I want to implement credit-cards and I wonder if I can just redirect to Stripe saying the customer wants to pay with credit-card and Stripe shows a credit-card payment page. I am using PHP with Payment Methods and Payment Intents but perhaps I need to use something else.

tardy nest
#

Hello,

Our developers are having issue implementing the buying experience from one customer (one order) with multiple products from multiple sellers.

We would like to have support/advice on best practices to implement transfers when purchasing products from different sellers within a single order (application_fee on invoices, transfer towards the multiple sellers, invoicing for each sellers).

jovial mountain
#

Hello everyone,
Is there any way to put a subscription to "Unpaid" manually?

novel shard
#

Can anyone from stripe help me out with back tracking an order?

quartz silo
#

Hi everyone,, i'm developing a system in laravel based on subscriptions with cashier. How can I receive a subscription update from stripe to update my database?

haughty sundial
#

Is there no way to see the ID of a mandate assoicated with a particular payment method?

languid tulip
#

Let me re-open your thread @crisp helm!

random meteor
#

When a subsequent subscription renewal triggers a PaymentIntentSucceeded - is it guaranteed that the invoice option will have already been created by that point?

summer badge
#

Hi everyone, is it possible to find out bank issuer from payment_method attached to the customer? I have some impression that i have seen something like that, but can't find this - any help would be appreciated!

plain egret
#

Hello, I am currently working on importing invoicing data into Netsuite. We have over 4,000 outstanding/closed invoices that need to be cleaned up and closed if they are not collectible. We need to do this cleanup before we “go live” and push the live data from Stripe into Netsuite. Is there an easy way to do this?

unique mirage
#

WebHookController.php(17): Stripe\\StripeObject::constructFrom()
dev.ERROR: array_keys() expects parameter 1 to be array, null given {"exception":"[object] (ErrorException(code: 0): array_keys() expects parameter 1 to be array, null given at D:\\xxx\\xxx\\xxx\\BackEnd\\vendor\\stripe\\stripe-php\\lib\\StripeObject.php:277)

#

.

lilac tide
#

I'm currently billing and completing a new website for a Pilates client using the WIX platform I've been told by WIX that stripe allows payments for subscriptions as well as individual one time purchases for example for a one time Pilates class however. it's not clear on the website that if it does the one time purchases. Can you please explain or confirm that it does one time purchases as well as subscriptions ?

woeful grove
#

hello team : is there a dashboard in Stripe where one can see list of all emails sent out to customers?

polar hedge
#

Hello I am having trouble using the CardForm in "@stripe/stripe-react-native" for android. Specifically the styles are not loading properly. I keep getting the Error:

primal fulcrum
#

Hi guys. I wouldlike to ask about refunding in Stripe. I read in the documentation that if we use direct charges in connect accounts and then our users refunds and they don;t have the funds, then the refund is in a pending state until they get funds. I saw that it is possible to add funds to the connect account to cover refunds but it looks like the user has to log in to their connect account. Is there a way I can do this progremtically? So they can do it through our app? The use case is: Our users can create events in out app. They sell tickets through our app. Most of the hosts need to book things like speakers and venues so the payouts are done before the event is done. Once the event is done, they might need to refund some users, but they might not have the funds in their account. what is the best way for them to top up without them having to log in to their connect account?

#

Thank you in advance!

upbeat zephyr
#

Does Stripe maintain/present an understanding of the connections between an account's accepted payments and which of those (and refunds) are captured in a payout?

brazen cloud
#

Hello I need my payments

upper carbon
#

Hey, quick question.

Any plans on supporting lightning?

brazen cloud
#

I can’t login Ecwid can’t help

floral harbor
#

I am trying to update a stripe subscription using \Stripe\Subscription::update() with proration. But the payment fails due to 3D secure and I am getting the json response. What should I do to make the user complete the payment? I am using stripe checkout and stripe PHP sdk. Below is my code \Stripe\Subscription::update($s->stripe_id, [
'proration_behavior' => 'always_invoice',
'payment_behavior'=>'pending_if_incomplete',
'items' => [
[
'price' => 'price_XXXXXXX',
'quantity' => 10001,
]

        ],
    ]);
bleak shuttle
#

HI guys, the Stripe Checkout is not calculating any VAT amount for products sold from one EU country to another. It does calculate it for customers from the same country of the Stripe account thought. Is this a configuration that I'm missing?

unique mirage
#

Technically if they're outside the EU then the VAT would be determined by the receiving country no?

bleak shuttle
unique mirage
#

Ahh yeah that's different.

#

Maybe the customer is missing country?

bleak shuttle
#

here I show it

unique mirage
#

IF you look closely. you'll see that it is set to USD.

languid tulip
#

Max-RS-VAT

dire stream
#

Hey all, had a question regarding Invoices.

What is the expected behavior of an invoice whose payment method is invalid?

If a user's payment method is invalid/declined, is it expected behavior for the email link to direct the user to the a company's site to add/update a payment method and re-try the transaction? Or should the update payment info button in the email accept the updated payment method and automatically try charging the new card?

If this is expected is there a method to get the invoice id through the emails?

lime garden
#

with a terminal, is there something specific i need to do after a payment fails (for something like insufficient funds). had a terminal over the weekend getting stuck with the following error after a payment attempt (rebooting fixed it)

inland holly
#

Hello.
We have a couple of questions regarding the Connect Onboarding for our users:

  • Upon testing I noticed that whenever I hit the “save for later” button, the web shows a loader and it continues to load without nothing happening. What could be the cause of that? Because at that point there is no code from us executing.
  • Is there a way to skip the SSN field?
  • How are the refresh_url and return_url fields usually used?
sweet pebble
#

Hi

#

I have a question about payouts. If I receive money in USD$ can I transfer it to my CAD$ bank account or do I have to transfer it to a USD$ account?

true idol
#

it's easier to understand with the code 🙂

vapid loom
#

Can someone help me?

native wind
#

hello! i have a question about express connect accounts. I want to payout marketplace sellers using express connect accounts. im unsure at what point stripe fees are taken out. in my test account settings page there is a collected fees tab of the activity section, but it is empty. do stripe fees get taken out of express connected account payouts or do I as the platform pay the transaction fees? is this configurable. some clarification would be helpful. thanks!

lime bear
#

Stripe Terminal Tips support. In most all situations tips are levied only on the services part of a payment. In another vendor's API we had the ability to specify a service_amount to be used for tipping (with service_amount <= amount), in particular for %-based tips. How does Stripe deal with a charge amount which is part service oriented?

woeful grove
#

Hello team : Using the invoices data for data analytics purpose, we wanted to get a sense of what the time period of an invoice is for the Period Start and period end on the first invoices are always the same so we cannot rely on that. What is a good way to get the time the invoice covers?

acoustic solar
#

Hi Stripe! Is there an equivalent to stripe.retrievePaymentIntent for orders (beta) that require redirection to get the order status when the client returns to the return_url?

cold geyser
#

Hi Stripe Team, I'm facing an issue with a bluetooth reader, and I was wondering if you could help me, the reader I'm trying to connect to comes back with this response:

"error": "Bluetooth unexpectedly disconnected during operation."

It finds the reader but for some reason has issues connecting to it? Any idea why this might be happening. I'm using the Stripe Terminal SDK for Android

sharp coral
#

Hi, is there a way to manually close the payment request?

fringe plaza
#

Is there a way to limit the use of a promo code by a particular user? lets say for a referral use case?

sweet pebble
#

Hi! I have a question about payouts. If I receive money in USD$ can I transfer it to my CAD$ bank account or do I have to transfer it to a USD$ account?

#

Is there any way I can get help with my stripe account? I have money on hold & havent been able to access it for weeks .... Like an email or customer service??

ember bear
#

@sweet pebble let's stick to the open thread I have

wintry ledge
#

What is this field invoice_customer_balance_settings on the subscription object after creating a subscription through a Checkout Session pls ? Can't find it in the doc

high bridge
#

Can a user with a developer role create more than 1 live secret key? I am trying to create another one and it doesn't let me.

digital ravine
#

I'm writing a unit text for a component that includes a List. It seems that the ListItem s are not rendering in the test environment.

slender pebble
plain egret
#

is there way to determine the fee of a payment intent without actually running the payment? We are on standard 2.90% + 0.30 per item pricing

agile tulip
#

hello

#

i have and issue with Google payments i have bien blocked there without not reason

#

i dont understand

#

yes i make a refund with a customer

#

and i have thse in my account

mighty hill
#

@agile tulip Can you respond in the thread I created for you above?

smoky marlin
#

Hello having some issues verifiying my website. Could you help? I would not like to close the account!

quartz silo
#

Hi, in laravel how can i create a handle to use with webhook? and how can i do local test?

bleak fractal
#

I'm currently integrating stripe into my platform, and wanted to assure that I'm following best practices to authorize a card payment (authorize, not capture; & for the payment methods credit card, Google Pay or Apple Pay):

a) Client clicks on button "Pay" of website
b) This triggers a server request
c)
That server request creates a payment intent with all the connected account ID (for the payout), the customer ID, the payment method ID (of the payment method of the customer), and uses 'confirm' => true to immediately confirm it.
d) Upon successful payment intent creation, I inspect the "status" property of the thus returned payment intent object.
e) If it is 'requires_capture', I consider the authorization to be complete.
f) If it is 'requires_action', and 'next_action.type' is 'redirect_to_url', I send the payment intent's client secret to the frontend, where I call stripe.confirmCardPayment to trigger the 3d-secure authorization (https://stripe.com/docs/js/payment_intents/confirm_card_payment). Upon success, I then let the server know that the payment has been authorized. Like this, a redirect will NEVER happen for the above-mentioned payment methods if coded in the explained way.

Am I right with all of this; do I understand your integration correctly?

woeful grove
#

We use the invoices data for data analytics purpose, we wanted to get a sense of what the time period of an invoice is for the Period Start and period end on the first invoices are always the same so we cannot rely on that. What is a good way to get the time the invoice covers? If I do
stripe invoices list --customer=cus_LUSmtjPkaPuRaf

I see that
"period_end": 1649708941,
"period_start": 1649708941,

These are the same value. how do Ifind out is the one-month range this invoice covers?

undone torrent
#

Is there any information for recommended practices for handling time zone differences for stripe API?

full gust
#

why my account cannot Pay out extra funds to bank account?
please i need for resolved this

muted smelt
#

@full gustcontact @fickle vessel he can help you ]

fickle vessel
#

@full gust

#

hi

mighty hill
#

@muted smelt Why would @fickle vessel be able to help them? Neither of you work at Stripe.

mighty hill
#

@idle iris What do you mean?

tribal burrow
#

I'm using the ReactJS Stripe integration example (https://stripe.com/docs/stripe-js/react#element-components) but keep getting this error:
IntegrationError: Invalid value for elements(): clientSecret should be a client secret of the form ${id}_secret_${secret}. The secret is straight from Stripe. I tried adding {{ }} around it but still didn't worl

fresh hinge
#

stripe cli install errors

fresh hinge
#

stripe webhook events question: checkout session completed vs. payment_intent.succeeded

dim hearth
#

@fresh hinge Feel free to ask your question in the thread you already have open

jovial pivot
#

Hi !
We have an implementation, that uses OTP Checkout, and on PaymentIntentSucceeded, we just write customer-id to the CustomerSections database.

if(stripeEvent.Type == Stripe.Events.PaymentIntentSucceeded)
{
    // When you succeeded a payment intent, you give package to the user.
                    
    var stripeSubscription = stripeEvent.Data.Object  as PaymentIntent;
    var stripeCustomer = await _customerService.GetAsync(stripeSubscription.CustomerId);

    var data = _mapper.Map<SubscriptionUpdatedEvent>(stripeSubscription);
    _mapper.Map(stripeCustomer, data);


    var eventGridEvent = new EventGridEvent($"{data.StripeCustomerId}", data.Subject, data, data.EventType, DateTime.UtcNow, "1.0");
    await eventGrid.AddAsync(eventGridEvent);
}

Now, on customers database, we want to have a column, which holds status for those sections. Lets say the colum's name is going to be, SectionStatus.

And it will be empty when I create a customer. I want to fill it with Incomplete in case the user didn't clicked into "buy" and redirected to the checkoutpage, but didn't finished his payment (maybe closed the browser)

And it should be Active, if I've finished the payment.

So, I can write Active to the database on the code I shared above, since it is PaymentIntentSucceeded.

But what event should I look for Incompleted Payment Intents ?

#

Should I write Incomplete to the database when PaymentIntentCreated event occurs, and update the incomplete with active when PaymentIntentSucceeded ?

#

Because I could not find an event that says something about Incomplete.

keen wren
#

Hello,

I’m working on a failed payment flow for my app. My app runs a crowdfunding model. So we save cards and only charge if the crowdfund reaches its goal. I’m saving cards with SetupIntents using PaymentElements and attaching them to a Stripe Customer.

I’m noticing that zip and cvc checks are returning unavailable in live mode, when they were returning passed in test. After some reading, I think this may be because of “card testing” and that I haven’t officially charged the card yet. Does this sound right? I'm seeing that information in the docs here: https://support.stripe.com/questions/check-if-a-card-is-valid-without-a-charge

As a result, I’m able to save a card with bogus exp date, cvc, and zip code in live mode. It seems to be able to tell if the card number is bogus though. Is that the intended behavior when saving a card for later? Any clarification would be appreciated!

I really want to get payments right with my customers. So any integration tips outside of what I've mentioned would also be helpful.

lean scarab
#

Hello,

One of my team member's email got locked out due to incorrect 2 way factor login since she changed her phone number. As an administrator of the account, I am unable to disable her 2 way factor login for her to be able to login again. Please help us.

haughty sundial
#

Hopefully a simple question about ACH Debits via Payment Methods and mandates. Assuming I create a Setup Intent and confirm it with a mandate when the setup intent is verified I will have a Payment Method with a mandate that I can use to charge later. However if there is a dispute on a charge for this method the mandate as per the documenation is invalidated. How do I add a new mandate to the Payment Method to make it valid again?

proud cloud
#

Hi guys, which method should I use for webhook to capture client payment on subscriptions? payment.paid or payment_intent.paid?

hard parrot
#

Hi team, I'm moaoran (David) from Xero Go. Just have two questions. 1. Why do we still need to register Apple domain for each customer's Stripe account? We have already done that for our Company's stripe account but while testing we found we still can't see Apple pay button.
2. Does account status matter for making this API call ? if it does what status of account that we can make this call? For example, account status needs to be Connected to register the domain

limpid plume
#

Hello. We noticed recently maybe around March 13th or so that the response for a POST request to create an Issuing Card does not return the cardholder name as a top level property in production (livemode true) but development does (livemode false).
I have the request logs for each. We just have to update to use the returned cardholder object name property so easy enough but just letting anyone know.

sweet void
#

Hello all, I am trying to use the external account api. However, rather than tying it to a card, I would like to tie it to a bank account with an account/routing number.

I cannot seem to find the account number as a field, though. Is this possible?

brazen tinsel
#

I would like to confirm if it's possible to use multiple Apple Pay Certificates? If I'm not mistaken, Merchant ID Apple only allows one activated certificate. That said, having multiple Apple Pay Certificates isn't possible I believe. I also checked it here: https://developer.apple.com/forums/thread/656731 , I can only change but not add multiple certs.

I'm using a plugin which is Braintree, May I know if this is possible? Thank you so much!

sweet void
#

Hi all, is there a way to create Stripe Connected accounts without rerouting them to the Stripe Connected Account creation page?

ember jackal
#

Hi, is there a way to make the customer inform name, SSN, address, all the relevant data, using Elements ?

loud wadi
#

Is there a good guide to use Stripe w/ React, and Serverless? (No cloud functions and stuff either, Ideally I'd like to just send data to Stripe and have Stripe handle everything, NB: I'm using firebase and I know it has cloud functions as a last resort, but I'd rather not move to that tier yet)

turbid kite
#

On stripe checkout, is it possible to modify the font colors at all? Our theme color is a darker blue that makes the black text hard to read.

golden cosmos
#

DLAN-colors

empty stump
#

Is there a way to add a surcharge to a subscription (sort of the opposite of a coupon) on a customer-by-customer basis?

golden cosmos
#

signup-surcharge

lean yacht
#

Hello there, I'm using stripe javascript api to receive payment. i have receive a response of one txn like Your card was declined but there is no record captured in stripe dashboard about this txn

south token
#

Hi There,

Actually I want to integrate ACH Debit into our Product.
I tried this Prebuilt Checkout: https://stripe.com/docs/payments/ach-debit/set-up-payment?platform=checkout

So thing we do have a product/purchase based system where a User can do Payments many times accordingly.

I saw in the above checkout process user need to fill Bank details on every payments.
Is there any way to retrieve his previous payment methods which he added for ACH Debit in the last payment.
So we can bypass the adding bank information(Payment Method) again for the same user and user can directly checkout payment.

lost minnow
#

Hi, How to i can fix this issue in Magento 2 Admin dashaboard.

Duplicate webhooks configuration detected for: International (Test Mode) - Please ensure that you only have a single webhook configured per Stripe account.

=> Actually i am using multi stores in my magento 2 website. I have configured stripe of international store and default is auto. But there this Warning Notification is showing.

fresh hinge
#

webhook post response: context deadline exceeded (Client.Timeout exceeded while awaiting headers)

little owl
#

Hello
 
I run a platform subscription through Stripe.
 
Users can subscribe to an introductory package and then upgrade.
 
Payments taken monthly.
 
I have had a user who has upgraded their account be charged for both subscriptions in a single payment- I can’t find any record of the initial subscription being still active.  Can I have some assistance please?

cerulean root
#

i need help with my account

lone lantern
#

hello i need help with my account, can you please help me?

vocal wagon
#

Quick check, the amount that is send in checkout.sessions, that's in cents right?

green prawn
#

hello, i would like to ask how to add my bank account?

#

i am using MOX bank

#

but i can't find the bank code

oak coral
#

Good morning! I would like to add the 'customer_balance' payment method when opening invoices and I have followed the documentation about how to do that. Unfortunately, I am receiving conflicting information from the docs and the API response when testing. This link says that 'customer_balance' accepts EUR currency payments.
https://stripe.com/docs/api/invoices/create#create_invoice-payment_settings-payment_method_types

but the API responds with:
{ "error": { "message": "The payment method type customer_balance does not support the currency eur.", "param": "payment_settings[payment_method_types]", "payment_method_type": "customer_balance", "type": "invalid_request_error" } }

Am I missing something about how to set up the invoice items or is this feature not fully released yet?

atomic oriole
#

A couple of questions about ACH 2-day settlement eligibility.
The setup: we're a platform, we use Stripe Connect, and all payments are done on the behalf of our customers. We've got ACH support implemented using older Bank Accounts/Charges api.
The question: what's the simplest way to get to 2-day settlement flow, which is mentioned on newer Direct Debit/Payment Intents documentation?
Do we need to switch to using Payment Intents? If so, can we retain existing account verification through either microtransactions or Plaid?
Are there any requirements for connected accounts to have 2-day settlement? (we use Express accounts).

velvet bridge
#

Hey all, I can retrieve a customer by email?

wide olive
#

morning,can we disable the text verification code on log in

opaque pike
#

Hi 🙂
i create a subscription with trial, for that the client use stripeJS to create paymentMethod, i give to my php the paymentMethodId created, i attach paymentMethod with my customer.
i have an issue with a card, when i attach it : decline authentication_required
the 3ds verification is later when i call create subscription. how can i ask 3DS early maybe in stripjs on paymentmethod creation ?

nova wing
#

Hi there, we've got this customer that is using a credit card to pay for a subscription. The previous invoices have no issue but the latest one failed and has the following failure message:

Payment failed because of incorrect card number Tell the customer to try again with the correct number. If that doesn't work, they should contact their issuing bank.

This makes no sense to me since they haven't updated any information of the credit card on Stripe.

arctic thunder
#

Hi there,
regarding stripe fee calculation, the fees vary depending on the type of card. is there is any method to calculate the stripe fee in advance.

main breach
#

Hi all, can anyone redirect me to api to turn on/off auto-renewal for stripe subscriptions for customer?

visual hawk
#

How can we send the email (reminder) to customer for Upcoming expire product without Stripe Subscription? Do we need to build our own reminder?

crisp lotus
#

Hi, if i use hosted invoice page to collect payment from customer with only payment option being ach_debit will that customer receive email notification in a case of failed payment? I tried it in test mode with test account numbers but there was no email notification regarding failed payment.

brazen tinsel
severe stone
#

Hello ,
Does Stripe API support other languages in invoices (I want to download french invoices via API call)
thanks in advance!

twilit rock
#

Hi team, how can I upgrade to subscription-price-A(monthly) from subscription-price-B(annual)? And I need the change to happen at the end of subscription-price-A period, not immediately.

vocal wagon
#

Hello, I have a coupon problem with checkout.
From the Stripe Dashboard, Products, coupons, add a new and select some products for Applicable products, but when i try to apply the code, it tells me that the products are not included
I don't understand why... 😦

ornate sedge