#dev-help
1 messages · Page 164 of 1
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
thank you
is it possible to delay a stripe connect transfer for a payment to an express/custom account not using on_behalf_of, only transfer_data.destination, by lets say, 7 days?
settings.payouts.schedule.delay_days doesnt seem to do anything
Is there any solution to entities not being able to be correctly verified because the criteria for their entity type is incorrect?
:question: @tender fossil Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hello all,
I am currently trying to add a feature to a method, such that rather than taking in a user's debit card information to transfer funds to their account, I would like to give users the option to provide a bank routing/account number.
Is this possible? I haven't seen anything with the Bank Account API object that has account number capabilities, only the routing number, and I don't think I can wire funds with just a routing number on file
Hi Stripe Team,
We have a reservation app build using ruby. When a customer makes a reservation, we charge the customer reservation cost and then we transfer the money to the owner. We do take our percentage before the transfer.
When we charge the customer, we call this api
POST /v1/payment_intents
When we transfer the money to the owner we call this api
POST /v1/transfers
We are getting an error with transfer api saying:
Insufficient funds in Stripe account. You can use the /v1/balance endpoint to view your Stripe balance
I’m assuming this error coming up cause the money is not available on the stripe balance account yet.
Is there is way that supports our business logic?
Hey all, i am having a weird issue where it still creates a customer and subscription even though their card was declined. How do I get it to report the error back instead
const addNewCustomer = async (email) => {
const customer = await stripe.customers.create({
email,
description: 'New Customer',
},
function(err, result) {
console.error(err);
}
);
return customer;
};
That is my customer function
const createSubscription = async ({ customer, quantity, price }) => {
const selectedPrice = price[0].id;
const now = new Date();
let nextMonth;
if (now.getMonth() === 11) {
nextMonth = Date.UTC(now.getFullYear() + 1, 0, 1);
} else {
nextMonth = Date.UTC(now.getFullYear(), now.getMonth() + 1, 1);
}
const subscription = await stripe.subscriptions.create({
customer,
items: [{ price: selectedPrice, quantity }],
billing_cycle_anchor: Math.ceil(nextMonth / 1000),
});
return subscription;
};
Hi Stripe team,
may I know what is the difference between "connect" and "direct" webhook?
Team, we have used checkout session api. I want to know what the default session timeout time and how we can change that?
Hello, when using the webhook to create and remove customer subscriptions, will Stripe send the customer email in the request to our webhook? Also, is there any way I can add fields for the customer to fill out that will also be sent to our web hook? Such as Company name and their own name?
hi, how can I enable BECS Direct Debit in stripe customer portal?
How can I extend the items of a subscription and charge the customer the difference at that time?
Hi, can we remove default_tax_rates from a subscription, if yes please guide me!
Hi, is there a way to run custom validator before payment on this button? https://stripe.com/docs/stripe-js/elements/payment-request-button ?
Hello, We had a issue in stripe invoice email.. Actually we disabled all email from stripe side to the customers.. but still our customers recived stirpe invoices for their subscription invioce.. exace after one hour from our application email..
Hello, is there a way to see the secret key (the production one, not testing) from the Stripe account Dashboard once it's being used? I created it 2 years ago and I see that the "retrieve secret key" button available for testing keys it's not visible on the not demo keys
Hi, is there a way I can make the user insert a payment method using a form with my site graphics but with stripe form field validation?
Hello , i have add apple verfication file, but i still cant see any apple pay button
Hi, I've a problem with the Payment Request Button on production. Apple pay is working fine on both desktop and mobile devices. G pay button is working fine on mobile devices. On desktop devices Gpay button doesn't work and I had met this issues:
- Sometimes I click the Gpay button and no event is fired (modal doesn't appear)
- Sometimes the modal appears but show this message ("Si è verificato un errore imprevisto dello sviluppatore. Riprova più tardi.")
In the Chrome console I see this messages:
Uncaught SyntaxError: Unexpected identifier in libraries.js
lib_detect.js:21 Uncaught (in promise) ReferenceError: d41d8cd98f00b204e9800998ecf8427e_LibraryDetectorTests is not defined
at detectLibraries (lib_detect.js:21:25)
at wait (lib_detect.js:39:30)
at lib_detect.js:47:15
Hey guys, how long does it take for money to available in a test connect account. Or are there more things todo ? I try to test the payout via api but it is hard to test with no money....
I have tried this way,but i am getting this error
Hello, I've implemented transfer feature inside my application. How can I test in sandbox mode? Is there a test account to put inside "destination" field?
Hello, I have created a new secret key in my account (I didn't deleted the previous one) and now when I test one app with it I get this error: No such payment_intent: 'pi_3KlTxoBB7EvQXeOc14k81205'; a similar object exists in live mode, but a test mode key was used to make this request.
I've seen this expand in many places and I'd love to continue exploring this expand and can provide a link to the documentation
Hi, can we made some fields mandatory in strip customer portal like "tax_id"
Hello everyone, I don't know if this is where I should ask. I use stripe with wordpress. I am using Stripe subscription module, but when the person finishes paying, the payment is well received in the account, but on the wordpress side there is no trace.
Webhooks: does a 'connect' webhook also receive events from the platform (the direct events)?
Hi team, Can you let us what else needs to be done for pci compliance other than what we have now for our account settings?
Hey! I'm currently adding a product package price. When putting the fee amount for the package do I have to add the VAT into the fee or just add the fee and stripe will + 20%VAT when customer checksout?
I encountered a problem. I have paid successfully when I purchased a one-time product, but I have not found any results.
Hey friends 👋 does anyone know how to edit the "Return to..." bit on Customer Portal? I know it's the name of the company which is editable on the Settings page, but was wondering how to override it via the API. Couldn't find much on the docs.
Hey all, I getting 500 error: The payment method type provided: bacs_debit is invalid. Please ensure the provided type is activated in your dashboard (https://dashboard.stripe.com/account/payments/settings) and your account is enabled for any preview features that you are trying to use. See https://stripe.com/docs/payments/payment-methods/integration-options for supported payment method, currency, and country combinations. but in my settings I have an active ACH Direct Dibit what I'm missing?
Hey, are there limits on how much a Connected account can charge for their product?
Hi, I have a few questions about payment method.
- After set default payment method, why on checkout page still use latest payment method? or is there anyway to use default payment method with single-payment on checkout page?
- Is there anyway to set payment method id when create checkout session to use it on checkout page?
Hi, I am trying to revoke account's access using the API. where do I locate the client_id ?
Hello guys,
We are facing a strange bug on production. We are using Connect with Express accounts.
When our partner connect his account we receive the event account_updated on the connect webhook endpoint, so we can update the infos about our partner and his ability to receive payments. However, when receiving a payment for this account, the webhook is send to the other endpoint (not connect but direct). I don't understand why ? Shouldn’t we receive all the events ont the same webhook endpoint type (connect) ?
Thanks for your help !
Hello guys i have a problem regarding 3DS.
I am using a nexi master card as a payment method and when i pay it prompts me 3ds popup but it says "3dsecure.nexi.it refused to connect."
the doubt is: is it a problme on my side or is it Nexi side?
Thanks for support
Does Stripe sends automatic invoice in email when users pays via Stripe Checkout form ?
Guten Tag, auch Deutscher Support unterstützt?
We can only offer English speaking support
Hi guys ! I'm stucked with a problem, i tried to play with expands props but unsuccessful...I want to get a list of payment_intent included in a payout. I have the payout ID. How can I get it by the API ? thanks a lot 🙂
Hi! I would like to know how does it mean that a Setup Intent is in the 'requires_actions' or 'requires_payment_method' status. Thanks
Hi, I'm currently having trouble finding Community West Bank as one of the options to connect my bank account. Please help. Thank you
What do you mean by 'connect my bank account'?
linking my bank account
You should contact support: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
okay, thank you
Hi!
I'm using React Native with @stripe/stripe-react-native v0.2.3 and after updte EXPO sdk to 44 when I try to build iOS with bare workflow the next error appears:
Cycle inside StripeCore; building could produce unreliable results. This usually can be resolved by moving the target's Headers build phase before Compile Sources.
Has anyone encountered the same issue?
For testing purposes, how can i force a user to have a pending setup intent on their subscription?
Hello, how can I enable "connect" on my account?
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
I already have a stripe account, I have to enable "connect" in order to use "connect" api. I'm trying to create an account using stripe.accounts.create({type: 'express'})
Yep, you'd do it in the Dashboard. You need to configure your account platform profile
Ok thanks
Hello.
We have a online product hosted on coachy and checkout on stripe and want to connect it with zapier, that once payment is successful a new user is added to coachy.
We have a problem to get data for zapier to only execute trigger for this specific product and not for all payments. No product ID or anything available. Any suggestions?
Hi There,
We wanna develop ACH Debit transactions into our system.
Are the new Stripe ACH APIs live with new documentation?
Can you please let me know what would be a correct steps/flow to integrate ACH Debit?
Thanks
How do I change the email address for receiving payment notifications?
:question: @silent tree Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hi there, my stripe payouts are currently frozen.
:question: @maiden bison Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hello! Finally we have released today our integration with Stripe to the public! We have checked and some Setup Intents of credit cards added to Stripe Elements purchase form, are failing. It seems the 3d secure should kick in after several seconds waiting, but does not appear. Other setup intents of customers are working. This is the event of a customer with error in setup_intent, but we don't know the reason: /evt_1KlXVSHFmluYEPgfvgjEzgTT . It's a credit card of one of our Dev team in production, that has tried to start the free trial of the subscirption product (hence, using Setup Intent).
Hi!
Is there a way to create promo code which will give 30-day trial before the customer is actually charged?
One solution i have is to create subscription with 30 day trial and offer them that, but i have multiple subscriptions (monthly, annual) what in that case?
Hi, when i'm getting all payment_methods of a customer (look image), is there a parameter that returns me cards ordered by creation date?
Good Afternoon. I am using StripeJS to confirm a card payment. I have a mix of a stripe card element and a standard form fields with a Store Card Details checkbox. When this is checked setup_future_usage is set to off_session is there anyway to create a new customer at the same time?
Hello, our app processes payments using Charges API, and we want to change to Payments Intent API for SCA regulation. Does the change require only backend development or frontend as well?
Hi All, i seem to be having an issue with a web hook i have created thats not being called. I have checked the secret several times and made sure the URL is correct but just fails to display eveny events. Is this the right place for dev suppport?
Hi, I have been able to retrieve payment_intents linked to a Payout with this curl : curl --request GET
--url https://api.stripe.com/v1/balance_transactions
--header 'Authorization: Bearer sk_test_1JXXXXXXXX'
--header 'Content-Type: application/x-www-form-urlencoded'
--header 'Stripe-Account: acct_1JXXXXXXX'
--data payout=po_1KlNfM2ElmJlZXXXXXXXX
--data 'expand[]=data.source.source_transfer.source_transaction'
Now I would like to obtain the opposite, get a Payout with a given payment_intent_id. How can I handle it ? thanks !
Ask about STPPaymentContext on iOS SDK
can i set paymentMethodOrder when creating paymentIntents?
Hello! I have a question about keeping customers in sync with connected accounts. We are using Express accounts, and the connected accounts are just businesses/people that we use to outsource some of our tasks to them. But there is no certain relation between them, it can be any customer to any connected account. Now we want to start making direct charges with this approach, so the connected accounts take more ownership, and that brought me to the question on what is the best possible way to keep the customer records in sync on our platform with the customers created for each individual connected account? Like if the customer decides they need to update payment method, or we need to adjust their credit balance, will it do something to the customer records created for the connected account?
Thanks in advance!
hello, do you know if it is possible in magento to offer the automatic renewal of the subscription for the two payment methods credit card and direct debit ? Thanks
hello in https://api.stripe.com/v1/payment_intents this api i got this response. "next_action": {
"type": "use_stripe_sdk",
"use_stripe_sdk": {
"type": "three_d_secure_redirect",
"stripe_js": "",
"source": ""
}
}, can any one know how can i solve this ? how can i verify 3d secure card? because this issue i unable to call capture api.
Good morning team: I executed the ‘Stripe Payment Intent’ API with different setup’s of 3DS test cards
To Summarize: For every 3DS enabled card, we either get a 3D Secure Redirect or 3DS fingerprint. (PFA the json response payload)
Questions:
3D Secure Redirect URL:
When do we get 3DS fingerprint vs 3DS Redirect URL in response?
We need to discuss the end to end flow
3DS fingerprint:
Need to understand the parameters shared as part of 3DS finger print response.
Need to understand more about ‘client secret’ and can we expect it in all the responses.
Hey all, Stripe::Checkout::Session.create({ payment_method_types: ['bacs_debit'] not open the checkout, give me 404, someone can help?
Hello, regarding the Price api, there is a field called transfer_lookup_key and the description isn't clear to me: If set to true, will atomically remove the lookup key from the existing price, and assign it to this price. My question is- When? And what happens if I have multiple prices on a product, say a Monthly and a Yearly. What existing price?
Hello!
So i've been hitting my head all day about this and just cant make it work.. can someone please help me how can i include tax in my 1 time payments? I got it on my products, but need it on my 1 time payments as well..
is there a way i can talk to someone who can guide be through the process really quick?
Hi there,
I am looking to transfer some active customers from our old payment provider to Stripe. They have valid SEPA Direct Debit Mandates through the old payment provider and I would like to transfer them to Stripe so we don't have to collect them a second time. How can I make this transfer?
Can I have multiple developer test accounts in Stripe?
Hi, if I have a customer with duplicated payment methods (same card used more times) is there a way to remove duplicates when i list all user cards?
Hi team!
I have express accounts connected to my Stripe Accounts. Each time I want to transfer funds to them I use Transfer Object(https://stripe.com/docs/api/transfers) to send money to their Stripe account. But also, users are able to make a payout and I am using Payout Object(https://stripe.com/docs/api/payouts). My questions are:
- Is there any fees applied when creating a transfer? (I want my customer to receive 100$ if I send them 100$, not 97$ for example. That's why I am asking)
- Is there any fees applied when creating a payout? (As a customer - express account, I have 1000$ on Stripe and I want to transfer that to my Bank Account? Am I going to have a 1000$, or some fees will be applied. )
(This second question is very important for me, so I will know how much should I transfer to them. I don't want customers to be paying any fees.)
Thanks
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hello, can you please tell me which is the pricing to enable connect api and add express account?
first i am creating a session to get a url and the user can pay the first time for a subscription and we are getting the json with a url and we are redirecting the user.
2- after the user make a successfully payment i receive an event in webhook created [Events.CustomerSubscriptionCreated] with a json for the subscription
but how can i know that the event fired is for the session created in the step 1?
Hello, good morning.
I've got a question regarding the implementation of .setReceiptEmail in the subscription creation.
According to the documentation, the receiptEmail can be set while building the paymentIntent.
In our implementation, we create the subscription and sent the clientSecret to the front-end to finish the payment via stripe-elements. How can I add the customers receipt email in the subscription creation?
Hello there, I would like to have some customers (let's call them sponsors) pay for someone else's subscription. I'd like the subscription to carry the sponsor's billing info. What do you think would be the smartest way to go about that ?
I've tried to dabble with one-off 100% coupons but it doesn't trigger payment, and vouchers seem too specific.
Vladi-sponsor-payments
Hi, when i list all customer payment methods, is there a way to return more types with one call? I want to get "card" and "sepa_debit" methods and for example passing an array with this two arguments in the type field, it doesn't work
During checkout, if the SCA modal doesn't appear when calling confirmCardSetup, where would the problem lie? Could something block it from appearing?
Hi there.👋 I'm trying to make subscription ACH payments using the Plaid integration that Stripe supports. However, I'm having some difficulty when creating a new PaymentMethod. After I pass through all of the Plaid banking auth, eventually I end up with a stripe_bank_account_token that is used to create a new bank account by calling stripe.customers.createSource and passing in the token. The bank account does not have a bank account number property (only a last4). How do I create a PaymentMethod without the bank account number?
Hi, in stripe while adding billing address, if we select county it change fields based on country and show states of that country, does provide any api to do same in our website?
🎗️ Reminder: self-promotion and selling services is against our server rules. Such messages will be deleted and repeat offenders may be removed from the server.
Link to #📖rules: #📖rules message
Please reopen my chat
Is there a quick way to tell how long a subscription has been in a certain state for? Specifically wondering how long a subscription has been past_due through the API
Hey, I have the Germany and a Canada business entities, 2 stripe accounts. Client wants to have the "one" reporting for the both accounts. I have seen a suggestion to use Stripe Connect, but I don't see any options to "consolidate" the data from both ones. Any guidance/suggestions?
Hello, im new to this discord. I integrated Stripe to my Shop which is based on wordpress. Im using Credit Card and Klarna as payment through Stripe. Credit Card seem to work, but i have problems with klarna. The payment is listed in Stripe, but wordpress is telling that there is a problem with the payment and something went wrong. I activated klarna in the Stripe settings. Can someone help?
Hi there hope you’re doing well. My Stripe account is saying there unable to access the website that I have listed on my Stripe account (linkedin.com/mynetwork. Do I have an option to leave this blank or utilize Google My Business account or are they asking for a website specifically and just delete the account there saying that needs to be verified? Thank so so much for your time and help in this matter. Make It A Great Day, Derek
When asked to wrap part of my app in the <Element> Provider, at what level should I be wrapping it? At root? or directly a level above my payment elements?
i remember a while back when stripe identity wasnt public and was invite only that you could collect information like the user's name, address and dob, then have stripe verify it. i cant seem to find any guidance on it anymore and its not in the dashboard. was it removed?
Hi Everyone. I need a help. I am a part of an australian company. We do business in USD. Is there any way we can have an ISO Currency code in Stripe Invoice to avoid confusion amongst our clients here? We want $1,100 USD in Invoice. Would appreciate your help. Thanks
Hello team: if stripe can send emails with link to their invoice. From what I gathered, Stripe sends email on charge recevied (receipt) and charge failed. For the receipt email, it looks like it doesnt have link to the invoice or hosted url. Is there any option where the stripe sent email has invoice or hosted url in its content?
Why stripe payment are paid 7 days ?
Hey! I'm excited to use Stripe in production soon
I'm using Stripe's pre-made checkout, and I'd like to start the subscription with backdated payment like in https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#backdating-subscription
I'm not great at the API, can I do that with the Checkout, or do I need to for example to listen to some event or on success send that? I'd be really thankful for any tip
hi.. need help here..
I need help some reason my cell phones are not reciving the SMS txt code to start my woocommerce platform in wordpress and can not start sellilng
How can I get the subscription_id using the subscription_schedule ?
I am creating a scheduled, that can start either now or in the future. So at this point I dont have any subscription, so I save the subscription_scheduled ID instead.
But when the subscription_scheduled is released and the subscription starts, I dont seem to have a way to find the subscription_id associated with the scheduled.
The field "Subscription" is null in the schedule and in the subscription, the "Schedule" field is null too.
I tried with webhooks, but I dont see any way to connect the two in the webhook data I receive
Hi, I am trying to create a subscription schedule for the future lets say 2023-01-01 through 2023-12-31. But this subscription would require payment on 2022-11-15. Is it possible to use the subscription schedule to do this?
Hello! I hope everyone is doing well.
Is it possible somehow the application_fee value to be shown on an invoice, if the invoice is created with this value? Since creating invoice with application_fee and destination charge, I can see the full amount on the invoice (which makes sense, since this is an invoice for the customer), but the application fee on the actual payment.
Or to create some sort of invoice towards the connected account with the same values, just to include the application_fee?
Thanks!
my phone number is associated with business i used to work for. they can no longer access account and no idea what log in is - how do I get my phone number removed or changed?
Hi, this is my first time using stripe. I've just had an order on facebook market place and it says the payment is uncaptured and there is no way to confirm the delivery, and there is no address on the order details. Should i be worried?
Can I use Stripe repositories in github to create a node npm package?
Hi Guys! Do you know how can I calculate previous MRR of a Customer (or Subscription) before an event of Subscription Update?
In my case there are customer.subscription.update events and I use to calculate its current MRR without an issue, but I can't find Previous MRR info, since my product's prices are tiered...
I'm using Stripe Checkout to setup subscriptions. I was hoping to use us_bank_account as a payment type but getting an error stating that The payment method us_bank_account cannot be used in subscription mode.
However, the chart attached (and found at https://stripe.com/docs/payments/payment-methods/integration-options) seems to indicate to me that it can be used for Stripe Checkout and subscriptions. Am I missing something to be able to make this work or can I not use Stripe Checkout to collect bank account info for recurring subscriptions?
Hi there - I'm having difficulty with CORS and passing custom fonts to a PaymentElement, but only in Chrome and Safari, not via Firefox or curl.
My font is being served through cloudfront CDN and, when using curl, I'm getting proper CORS headers back:
curl -H "Access-Control-Request-Method: GET" -H "Origin: https://js.stripe.com" --head https://d31oidqdy7xxp.cloudfront.net/assets/open-sans/opensans-light-1e2ca939c8ea6e474d75968c821c6b0e9a7d326dab593bb97478012372b20617.woff2
>> access-control-allow-origin: https://js.stripe.com
However, when I load the same URL as part of the PaymentElement in Chrome I get:
Access to font at 'https://d31oidqdy7xxp.cloudfront.net/assets/open-sans/opensans-light-1e2ca939c8ea6e474d75968c821c6b0e9a7d326dab593bb97478012372b20617.woff2' from origin 'https://js.stripe.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
It also fails in Safari.
However part two... it works perfectly in Firefox. Firefox is sending the CORS headers and getting the proper responses.
It's like Chrome and Safari are not sending CORS requests headers.
Has anyone encountered this before?
Hi stripe team! I'm trying to validate PO Boxes on shipping address change event for the PaymentRequestButtonElement (apple/google pay), but I'm noticing that I don't get back any values in the addressLine key, just an empty array. EX:
onShippingAddressChange: async (ev) => {
console.log(ev.shippingAddress.addressLine) // logs: []
}
Is there something extra I need to do to expose the shipping address lines here?
Hello. I have problems with stripe stript.
If this problem persists, you should check Stripe's service status at https://twitter.com/stripestatus, or let us know at support@stripe.com.
(Network error [errno 28]: Failed to connect to api.stripe.com port 443: Connection timed out)```
Why it is, when stripe status is online?
Even though it's a new question, let's keep everything in the same thread
Hi, I have with photo verification with a stripe. The sister permit me apload a passport ID but after tottaly refuse to make the fito with a camera. I tryed to switch it on phone, there is the same story. The sister asks to close the popping windows, but there was no any opened windows.... So.... I cannot complete my verification
Я могу на русском написать)))
Hello)))
Hello everyone. I have a question. I have my online store with Wix Premium connected to Stripe, but I don't have Apple Pay as a payment method, is it possible that I can manually configure it with Wix?
Thank you!
Hi everyone, I have encountered an issue of "identified charges that appear to be unauthorized by the customer", but I am sure and re-confirm to the customer these transaction are authorized by them. I cannot do transaction at the moment, I have already sent a verification for stripe to revise my account, what else can I do now, am I not be able to use stripe again?
Howdy, is there a way to see what a "trial ending soon" email will look like when live?
More specifically will test clocks for subscriptions actually send emails? I recall seeing somewhere that in test/developer mode no emails are ever sent.
Helllo! Noticing here that AmEx is not a payment method in our acount! Any insights on how to add it? Thank you!
Is there a curated list of apps using stripe connect custom?
I can't seem to convince my PM to go with express
Does the webhook customer.subscription.deleted is also triggered when the subscription is being canceled because of delinquency and not just because is ended ? I dont see any webhook for "subscription canceled"
Hi! We're seeing this error frequently while issuing virtual cards, but we haven't changed anything on our end. Any idea what could be going on with this? ..."Only one of the following features can be used for this card design: second_line or logo. Please remove either second_line or logo."
Hi,
We use the payment method Stripe direct debits via SEPA. We wanted to write an invoice number in the intended use, unfortunately this did not work via the intended use.
What do we have to provide for this to work?
Hi, we've noticed that for some card accounts on the stripe customer dashboard there is a section with "Issuer" info (ie. Bank of America - Commercial Credit) But we don't see this info available when we call the payment methods or card api. is this info readily available on an endpoint? If it matters, our api version is 2019-05-16
Hi Devs,
I need yours help. I'm planning to sell my software as white label.
I have monthly subscription with Stripe on my app.
Let say I have my url myapp.mydomain.com
and my client have my url myclient.mydomain.com
My question is - is it possible if someone from my client site purchase monthly subsription of 100$
send to my stripe account 20$ and to client 80$? Is it possible to achive it?
Thanks for your help inadvance
Hi there, getting this weird error with Stripe Issuing API on this endpoint call POST /v1/issuing/cards
invalid_request_error
Only one of the following features can be used for this card design: second_line or logo. Please remove either second_line or logo.
We haven't changed anything with our card creation call request so it's odd. Is something broken with this API? see this request example: req_vbdERWBaqrdR8m
Hi, Integration status is "Accept a live payment", account is verified, dashboard says "Your account is now active" however when i try a live payment it gives back "testmode_charges_only
Your account cannot currently make live charges." why?
we are seeing cases where response.error does not have response.error.payment_intent
what does "PaymentIntent is nil" mean?
Hi. trying to add stripe express checkout on my wocommerce. It is enabled and my account live and active
it is not working. Can you please guide me?
all our test cases are working perfectly in Test mode but in our production environments, we are often not seeing any response.error.payment_intent we don't know how to handle that error
monove - Terminal payment error
Hi All, I'm attempting to use the Invoice API to generate an invoice that the recipient can use to pay for a membership. Memberships can be one time payments or recurring. For the recurring items, we were attempting to use subscriptions in the Invoice but when finalizing the invoice its requiring a payment source for the customer which we don't have (and is why we are sending an invoice in the first place). Is there any way around this? I see that some people suggest using a trial period but in our case its not really a trial, more a bill in advance, and I rather not pollute the domain with trials. On the recurring side, we want to support the ability to send invoices each month for the user to pay as well as the option to auto charge each month after the initial payment. I see that there a collection_method=send_invoice on Subscription but it's unclear if this would work in the above scenarios. I was hoping for some guidance on how to approach this. Thanks.
Hello, I was wondering if it is possible to implement a 30 day cancellation policy for memberships through stripe billing?
I know this is not the area for support, but unfortunately I cannot sign into Stripe from overseas, and I tried emailing support, but they need me to sign in to confirm the support request 🤨
what webhook events should I be listening for when someone subscribes/unsubscribes to my "inline" product? And also when a recurring subscription has been paid?
Is there a way to create a link via the api for a connected account to login to their stripe account? I know there is one for onboarding
is this not what you're looking for: https://dashboard.stripe.com/login lol
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
(NOT with Stripe) Assuming you're using connected accounts, specifically Express, you can search the documentation for "LoginLink"
judemolloy - cancellation policy
@surreal temple thanks for the help
davidl - login links
How do I add custom fields to invoices that are managed by stripe?
When I create a subscription for automatically charged recurring bills invoices will be managed by stripe. I do not use the API to interact with the right now.
I would like to add custom fields to the invoices however.
How do I do that?
I created a stripe account to do a quick first time mobile transaction and now the 200 is stuck in my stripe saying my business doesnt meet terms and conditions? how do i get my money now?
Hi hi. For connect payouts, if you’re on automatic payouts can you also do ad hoc manual payouts?
How would i create a subscription schedule with a charge date other than the subscription start date?
I am sending out invoices straight from Stripe.com with ACH bank transfers as an option to pay. But, when I email the invoice it won't let my client pay using their bank account. How do I fix that?
I'm looking at creating a two-sided marketplace where every user can pay another for a subscription to their service, but only some of the users are actually creators. How do I set up the accounts? Are they all express accounts?
Is there any way to do this programmatically? ie, API endpoint?
hello, I wonder if Turkish citizens with Turkish bank accounts make payments to any service which uses stripe as payment gateway?
My stripe CLI is returning no results for a stripe products list --active true --limit 100
Here's a specific Request ID that returned nothing: req_iRVWUxrAOmwLpI
and the terminal output:
stripe products list --active true --limit 100 --live
{
"object": "list",
"data": [
],
"has_more": false,
"url": "/v1/products"
}
Am I doing something wrong?
Hi someone has touble with the verification proces?, i was good for 4 or 3 months, my web star to grow up and then stripe closed my account
I need to speak to someone asap what’s the customer service number
hey guys, real quick, can we not get access to an secret key after the first time?
I haven't switched to automatic payment methods yet. I understand cards can't be disabled?
Hi, I'm using stripe checkout to build subsciption managment for SaaS. I have the following problem
- User buys 5 seats, billed monthly via the stripe dashboard
- The user downgrades to 4 seats the next day via the stripe dashboard, no refund is issued
- Stripe subscription shows that 4 seats are actvie but all 5 seats are stil valid and paid for the next 29 days
- How do I record the correct number of paid for and active seats? I've tried customer.subscription.updated and invoice.paid but neither seem to give the correct data. I have also tried to parse invoice.paid and extract the correct quantity from a line item but this seems buggy with lots of edge cases. It is not always clear what is occuring or what line item corrosponds to what.
hello , i got question i change my bank account information today because i got new debit card last week . I work for wag so i totally forgot i had to change my bank account . so t=all the money has been going to my old debit credit card which lead to the payment to fail . Now that change my bank account information.
how do you get the money to be in your new debit crad account
card.*
all the money i had made got sent back to stripe express because i forgot to change my debit card info .
Hokay, question charges payments & refunds in test mode...
Hello, im trying to get confirmation emails running. I see the email in the PaymentIntent JSON, but not in the Charge JSON response. What is the mechanism for the confirmation email?
Thanks! I think I did custom so wont work on my end. Comparing custom to express though, I think I should have rolled with express
(NOT with Stripe) Yep, custom connected accounts expect you to completely build the "user" experience - Stripe really wouldn't be exposed at all.
Thanks for the insight! Going to play around with Express to see if it's a better fit
getting this error when integrating apple pay
the paymentrequest button element is not available in the current environment
I initiated a transaction of 0.1 yuan, but I don't see it in the transaction record
Can I help my customers connect to the stripe using my stripe account, and then I can earn rewards ?
Is there a way to switch from an express account to a custom connect account after the connect account has been onboarded?
Express account seems like a great way to get started but I'm concerned it will be limiting in the future
Does anyone know how to make the the logo bigger on the checkout page?
https://prnt.sc/OLjn9Zx3Cy_u
or is that not possible
Hey I'm having issues using the charge lookup tool as I don't think it's configured for the country I'm in. would anyone have any suggestions on how to fix this
:question: @upper prism Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hi there, sorry. New to this.
I've set up a stripe account on a Wordpress site using Learndash and are trying to test the payment gateway but I get this error:
"Your card was declined. Your request was in live mode, but used a known test card."
Hopefully I'm just doing something obvious, but I can't figure it out.
I see I might be in the wrong forum also. I'll as it over on /contact
Hi There,
Can I schedule a Payment in Stripe ACH Debit?
Like after 5days or 10 days from the present day?
Hi, i am, trying to view stipe invoice directly in my website getting cord issue.
Hello there, i am having Stripe Connect integrated on my website, i created a connect account using connect API and uploaded the ID documents as well, account status is active, but I don't know why the payouts are still disabled, can anyone help me with this issue?
lalit-cors
Hi there, I am trying to implement a business model in which I can transfer money between connected accounts and prevent scheduled payout, is this model applicable in stripe? I will create express connected accounts to avoid account onboarding implementation complexity, and I want the end user to be unable to control the payouts outside my system (It will be released in certain process after calculating additional application fees where we have to transfer the fee amount from the connected account to another connected account)
Hi, I have questions about Customer Portal
Team, I am in test mode using Stripe Checkout. I am unable to delete payment details from link with stripe? The one where we clicked one-time checkout.
Hi, I am integrating Stripe with Shopify. In the Stripe payment methods settings on the dashboard I have set up credit-cards and Klarna as payment methods. In shopify I can select the credit-cards as payment method, but Klarna is not there as an option. Could you help me getting Klarna activated as well in Shopify? According to the docs it should be feasible.
Hi, how to handle a 3DS that pops on a direct charge between a customer and a Standard Connected Account ?
Hi! I need a developer to help me with something. Please let me know if you are willing to help.
Anyone?
I am trying to build a training center and i dont know where to start.
@vocal wagon This is a Discord channel where developers ask questions, so we can't really help you here. But you can have a look at this: https://stripe.com/partners/expert-services
Ok thanks @waxen quail
Hi, i have a question regarding multiparty payments:
When i am transfering money to a connected account, are they visible in the connected account balance but they can't do anything with them until the payout or they can manually pay them out to an external account? And are transfer to connected strype account and payout two separate steps or it is just the payout? And if it just the payout - is the payout always to an external account (credit card, bank account) or it can be just to the connected strype account
Hey,
we just had our first failed refund on a connected account. pi_3Kj4EIFQFr5kixFf0IrBtUzX acct_1GzgqzFQFr5kixFf
There is no error reason or anything like that. Can we find out what happened? Is it safe to just restart the refund process?
Hello there,
I've got a question regarding ACH payments: is there possibility to cancel (not refund) an initiated ACH charge? Currently the charge in the pending status and it usually takes 5-6 days to settled such ACH charges and after that it's possible to refund those. I'm interested if it's possible to cancel it before the charge is settled.
Thanks in advance
Hey Guys, We are looking for how to payout to the seller's bank accounts from stripe? Can someone please help?
how can i receive money though international without any business
:question: @rare trellis Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Does using the frontend samples from github in production infringe IP?
Which repo?
Any of them https://github.com/stripe-samples rebranded & styles tweaked.
You should check the license on the corresponding repository: https://github.com/stripe-samples/accept-a-payment/blob/main/LICENSE
Learn how to accept a payment from customers around the world with a variety of payment methods. - accept-a-payment/LICENSE at main · stripe-samples/accept-a-payment
Makes sense.
Is there an option for me (as a platform) to directly charge a connected account? Use case is the following - an user has their strype account connected to our platform. They make an order for a service but don't do anything to pay directly but the platform charges them? if this is possible is there some kind of an approval process by the end-user?
Hello to all,
I need assistance with the activation stripe account. Can anybody assist me here?
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
We already have a thread open: https://discord.com/channels/841573134531821608/961540692247732264
Hi everyone!
I'm new in the community and I don't know if this topic was discussed in the past.
I'm programming a payment method using PaymentLinks but I have to store some information only after the payment succeded.
From API seems that redirect is the only possible action, but in this way I'll lost the information that I have to store.
There are others functions to do that? I think that PaymentLinks is not the right way. (I have to use 3D secure option for Europe credit cards)
Many thanks!
Hi, is a problem if I print a SetupIntent client_secret in html source code? What a malicius can do with the client_secret?
Hello all,
How can I apply a coupon to a payment link? I have the coupon code, but payment link only accepts "promotion code"
Hi, the iFrame element is being rendered with height: 2px as the style attribute. This is because the iFrame element is dynamic and auto adapts to the user's system is that right? So, I would have to set the property myself to let's say 20px if I wanted it to appear as such, right?
Hi there, i am trying to figure out generating payment links for an existing subscription (that is pending for renewal). how can i achieve this ?
Hello, When updating a subscription schedule via the stripe dashboard you can specify end of current period can you do the same via the API? I can only see how to set a start_date and end_date
Hey team!
Can someone explain the difference between events charge.succeeded and charge.captured ?
Hey Team,
Wallet buttons not showing in stripe payment method in magento 2 checkout page
need help with payment intents
Good Afternoon. Can we install our own Android App on the WisePOE E to initiate the payment?
how to accept payment intent?
Hi. I have a question about integration Stripe into our own coded website. We are using Stripe elements on our one-step checkout. At the beggining i call Create PaymentIntent with amount and currency, but i would also like to include Customers data and Order number, which i don't have in current step, because it's a one step checkout. At the top of the page there are input fields for customers billing data and at the bottom there are stripe elements filed already rendered (payment intent called). Later on a submit button i confirm payment intent and then save order into a database. And that is when i get order number. Any advice?
Hey all - we're experiencing some recent issues regarding SCA within Stripe, causing payments to fail from credit cards. We seemingly need to update our Billing implementation to support the new Strong Customer Authentication (SCA) requirements. Anyone have experience with this and what changes specifically were required?
You should ask Shopify! This is a Stripe developer channel
Greetings, I want to refund payments of connected accounts via refund api. But I want to filter charges so that only the charges of subscriptions created via main account on connected account are refunded. Is there any possible way to achieve it?
Can we reopen this thread pls ? I have news
Done!
Hi Devs - I'm creating checkoutSession on connected account ("subscription"). How can I monthly transfer founds to my platform account? let say connected account every month will earn 100$ and everymonth I want to send my self 10$
Hello All
Hope you are doing great
Could you guys please help me on how we can make mutliple subscription at a time in stripe ?
Hi! we want to use Stripe connect custom for our flutter app (android, ios and web platforms), I was wondering if their's any open source project that has implemented Stripe connect custom and I can resuse it and can just change the styling of the componenets so it matches our ui
Hi Devs,
I use a stripe laptop (macos) and I need to install stripe CLI but I can't.
I tried to install it with homebrew but I have this issue:
`brew install stripe/stripe-cli/stripe
==> Tapping stripe/stripe-cli
Cloning into '/usr/local/Homebrew/Library/Taps/stripe/homebrew-stripe-cli'...
git@github.com: Permission denied (publickey).
fatal: Could not read from remote repository.
Please make sure you have the correct access rights
and the repository exists.
Error: Failure while executing; git clone https://github.com/stripe/homebrew-stripe-cli /usr/local/Homebrew/Library/Taps/stripe/homebrew-stripe-cli --origin=origin --template= exited with 128.`
Could someone help me, please ?
Hi There
As you explain be earlier
https://discord.com/channels/841573134531821608/961491295795290172
Can yo please let me know from where/which API, I can set a ACH Debit for after 10Days from the current day?
Hi there,
we use "destination_charges" for chargin customers. Because of the charge type we request the stripe checkout link from plattform account.
This means that currently the branding from the platform account is used.
My question is: Is there a possibility to use icon, primary color, secondary color (branding settings) from the connected account when requesting stripe checkout link from plattform account?
Thanks in advance!
I'm having trouble integrating Stripe to create a Setup Intent with a Bank Account in our app (FE using stripejs v3 and BE using stripe node package v8.215.0):
- step 1: initializing in the BE
apiVersion: API_VERSION,
});```
- step 2: creating intent in the BE
const setupIntent = await stripe.setupIntents.create(
{
payment_method_types: ["us_bank_account"],
flow_directions: ["inbound", "outbound"],
attach_to_self: true,
payment_method_options: {
us_bank_account: {
verification_method: "instant"
}
}
},
{ stripeAccount: STRIPE_ACCOUNT_ID }
);
- step 3: initializing FE
Stripe(STRIPE_PUBLIC_KEY, {
stripeAccount: connectedAccountId,
apiVersion: API_VERSION
}));
- step 4: opening the modal in the FE
const response = await this.stripe.collectBankAccountForSetup({
clientSecret: clientSecret,
params: {
payment_method_type: "us_bank_account",
payment_method_data: {
billing_details: {
name: userName
}
}
},
expand: ["payment_method"]
});
On the last step the browser throws an exception and I can see in the devtools that Stripejs made a call that errored:
https://api.stripe.com/v1/link_account_sessions/manifest?client_secret=REDACTED&key=REDACTED&_stripe_account=REDACTED&_stripe_version=2020-08-27%3Btreasury_beta%3Dv1%3Bfinancial_accounts_beta%3Dv3%3Bmoney_flows_beta%3Dv2%3Btransactions_beta%3Dv3%3Bus_bank_account_beta%3Dv2
When trying to access that page I see this error: `This is not a valid LinkAccountSession client_secret.`
Hi all. Can i still use Stripe Checkout page if im creating a payment with Payment Intent API? I would like to avoid creating front-end part of application if i can use Stripe Checkout page.
Hi Devs - Where I can update missing informations for connected account?? I'm asked do do that after anabled card_payments capability. I can't see anywhere this option to update this info
prycellek1992 - update connect account
Hey all, there is other alternative of checkout debit? instead of open new page of checkout and redirect to our side?
Hi - we have integrated into the Checkout feature which is great. It currently takes Apple Pay and Credit Cards. Do we know how we can enable BACS direct debit in Checkout?
Hey ive been playing around with disputes in the dev environment.
What does it mean if there is a dispute chargeback before the balance transaction for the charge is available?
Lets say a charge is made on Monday, and on Tuesday it is disputed with a chargeback.
How would we chargeback if the funds are not in the balance yet?
Thanks
How do I apply for a refund
Hi everyone, i'm working on an app tha needed subscriptions, i got all the setup working with the creation of the customer on stripe, the creation of the product and all of that, we realized that for now we don't need to use subscriptions, but looking on the custom payment flow documentation i don't see a way to have a similar flow as the subscription one, on having a stripe customer and a stripe product and create the payment intent, is this possible?
Hello! I'd need some help with handling connected webhooks for EPS correctly. Can someone give me a hand? Thanks in advance
Hello. Why is it saying thatmy account is not eligible ?
:question: @remote vector Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Is there someone I can SPEAK to?????
THIS ONLINE STUFF IS ANNOYING
if a setup intent has been cancelled but on their subscription, it's still listed under 'pending_setup_intent does that mean it still needs to be confirmed?
Can someone explain why gigpro isn’t working at all and its the only app not working? I really need to know.
Hi - for the automatic VAT calculation it asks what the product tax category is. Can I change this on a per-product basis? I sell software both for personal and business use as different SKUs
And is there a way to automatically use the EU VAT rates so I don't have to add each EU member state individually?
And is the price I set for a product then the pre-VAT price, or it it VAT inclusive?
Hello,
One of our customers is experiencing issues when creating an invoice in Stripe. Sometimes the payment link gets send automatically, sometimes it doesn't. We also experienced this issue when a passwort reset link is sent. Is there a general issue with sending mails currently? Our SMTP Settings worked for a long time, we didn't change them and the issues only apperead for a short period of time. Thanks for any further help.
Yes I am having an issue verifying website
hello, i can't understand why in my checkout session i can't see google pay and apple pay payment methods. i have activated them in my stripe backoffice
Anazhir - emails
Hello,
Is there a way to prevent an immediate charge when updating a subscription, contain free price items to a subscription containing billable price items? Essentially when updating a subscription from free to a billable subscription I want the invoice to still only be paid at the original billing cycle anchor and not create a charge automatically at the point of updating the subscription
Anyone know how Stripe predicts Subscription lifetime value? Mine swings wildly, but my product is $20/mo
how can i verify my personal information with upload photos? cause my camera are broken
For first recurring subscription charge (monthly subscription), is there a way to know if the "invoice.payment_succeeded" was for the first month?
Hello I want to know about the new account creation using stripe api as old api that I am using not working
For the payment links - is there a set of nice Stripe branded buttons I can use?
Hi, i am trying to open invoice in browser , but its getting downloaded, how can i open in browser without download using link:
ttps://pay.stripe.com/invoice/acct_1KOc8EAKzMkAGEK5/test_YWNjdF8xS09jOEVBS3pNa0FHRUs1LF9MUm9uZEhST1FUd1pYOEMwd0pPSzhuNW1TN2NrcmtYLDM5ODg1NzA30200XYLCYNxf/pdf
We currently use SaaSOptics and have a link within that for people to then pay by credit card through Stripe. We have to update our Billing implementation to support new Strong Customer Authentication (SCA) requirements as payments are failing at the moment. The above is the error we are seeing in the logs. In order to support this change, can anyone assist with what we specifically need to implement?
team - if i have a subscription which generates an invoice which fails with "payment_method_required", is it enough to collect a new payment method with a setup intent and attach it to the subscription or should i also attach it to the failed invoice?
Hi, I'm using the PHP SDK to create a Quote and trying to attach a promo code or discount to the quote. The documentation is a little confusing to me (optional array of hashes) and I've tried just about everything I can think of. https://stripe.com/docs/api/quotes/create#create_quote-discounts
When viewing the PaymentIntent page in the docs it says 'Depending on which properties you update, you may need to confirm the PaymentIntent again.'.
Is there a list of which properties would cause this confirmation to be required?
We have customers who can make a booking, we want them to be able to edit the booking up until 2 days before the date of the booking. This would cause the price to change
I deleted a customer in the DB but this customer continues to show up in Sigma when i query the customers table. Is this expected? Nevermind, i see this is indeed expected
I use the element (React) hook in my web app to collect payment and create subscription. I want to allow my customers to change their billing information. I read this article (https://stripe.com/docs/payments/checkout/subscriptions/update-payment-details) which sends the customer to the checkout portal for them to change their card. Is this the only option or can I use the same method that I use during the subscription process to create a payment method and associate it to the client subscription?
Hello Team, Built a Rest Endpoint in Salesforce to listen to Stripe webhook events. I do not see anyway to call authenticated salesforce endpoint. Wondering what's the bestway to do this wityhout creating a public site on the salesforce. Looking for ways to call SF endpoint securely. Thanks !! #dev-help #help
Hi Team,
We have a situation where our system records a negative balance invoice. In order to "delete" these invoices, we attempt to zero out the balance, finalize, and void the invoice. However, as we have found out (and after another member of our team asked the Stripe team), you must create a positive balance so that Stripe doesn't automatically pay the invoice and mark it as paid. However, I just attempted to add a line item to make the invoice total 0.01 and the invoice was still marked as paid. I checked it on Stripe, and it showed there was an applied balance of 0.01, it was offset to 0.00, and automatically paid.
I noticed the 3rd step of the Invoice Lifecycle in your documentation states: "The status is set to open and Stripe automatically attempts to pay the invoice using your customer’s default payment method." Is that what is happening here? And if so, is there any way we can prevent Stripe from applying a balance to offset the invoice to 0.00, so that we can properly void it instead of having it marked as paid? Perhaps a larger invoice total (e.g. $10.00)? Thanks!
@normal fern self promotion is not allowed in the channel
I am having issues using stripe payment it is declining my transaction
Can I have som assistance?
@mighty hill
@meager hawk
Hello - I just read some previous threads about business website requirements for Connected Accounts and still have some questions. Our connected accounts don't have Business Websites. They are individuals. We use Customer Connected Accounts. Do you know if we can pre-populate a Product Description for all connected accounts?
Hi, there. I have a handful of customers whose payments are stuck in incomplete (the cardholder began 3ds auth but has not completed it). The customers insist they are not being redirected to complete the 3ds process. Do you have any guidance on how I should proceed with this?
I found an issue with your API, can someone DM me? The only example I have is using live customer data and bank accounts
Good afternoon guys, I need your help to clear up a doubt about the refund process, I saw in the documentation that a charge is needed that I have to say a (source), which can be a connected account, when passing this account in the parameter I get the following error response: { "message": "Account debits are not supported from BR to BR." }, can someone help me on how I do the refund process in Brazil
Hello. How do you know if a card is subject to 1% fee for international cards
If someone pays using a Payment link, in my webhook how do I know which link was used? Or the product that the link is associated with?
Please redirect to the right channel if this isn't the place. I am trying to create a digital wallet where customers can store their credits in a specific currency. A customer can have multiple digital wallets. Wondering if Stripe has a solution that I can adapt to my needs?
Hi, having issues with when trying to perform a customer search as a url.
Doing /v1/customers/search?query='key:value' doesn't work for me - I'm getting a 'we're unable to parse your search query ' error.
Any suggestions 🤔
Is this the "payment_link" field? So I just have to match that field value up with the product myself and call it a day?
dhanas. - Digital wallet
Hi, I am using Connect express on our website to setup the connected account with the flow in stripe like the scenario described here https://stripe.com/docs/connect/express-accounts Once on the flow it is possible for the user to select the language he wants. But since the site is for France, I would like to set french as the default language for the onboarding link. Is there an option or parameter to set the default language for the connected account? I can't seem to find anything in the documentation.
sidilleth - Customer Search
Hi I just entered the immediate transfer function for $250, said it would be about a half hour to enter in the bank side and 2 hours later I have nothing in the bank and no balance showing on stripe? Givesendgo dashboard says I have $1,875
Hey guys,
do you have any information on the payment intent statuses with Klarna Sofort?
I'm getting payment intents in unexpected states when they are authorized through Klarna Sofort. Not an issue as they succeed a couple of days later, but I'd like to cross check and couldn't find much on it in the docs.
Hello! Got a potentially noob-ish Stripe Connect question. How do I get the country to show up in the onboarding flow?
I see the dropdown in the Rocket Rides demo but my app seems to be locked to US
Hola!
Los datos tienen que ser de la misma persona dueña de la cuenta banria?
Yo qusiiera colocar mi cuenta bancaria y mi compañero que coloque su inormación, es posible eso?
Hello team : Having issues integrating Stripe to create a Setup Intent with a Bank Account in our app (FE using stripejs v3 and BE using stripe node package v8.215.0):
- step 1: initializing in the BE
const stripe = require("stripe")(STRIPE_TEST_KEY, {
apiVersion: API_VERSION,
}); - step 2: creating intent in the BE
const setupIntent = await stripe.setupIntents.create(
{
payment_method_types: ["us_bank_account"],
flow_directions: ["inbound", "outbound"],
attach_to_self: true,
payment_method_options: {
us_bank_account: {
verification_method: "instant"
}
}
},
{ stripeAccount: STRIPE_ACCOUNT_ID }
); - step 3: initializing FE
Stripe(STRIPE_PUBLIC_KEY, {
stripeAccount: connectedAccountId,
apiVersion: API_VERSION
})); - step 4: opening the modal in the FE
const response = await this.stripe.collectBankAccountForSetup({
clientSecret: clientSecret,
params: {
payment_method_type: "us_bank_account",
payment_method_data: {
billing_details: {
name: userName
}
}
},
expand: ["payment_method"]
});
On the last step the browser throws an exception and I can see in the devtools that Stripejs made a call that errored:
https://api.stripe.com/v1/link_account_sessions/manifest?client_secret=REDACTED&key=REDACTED&_stripe_account=REDACTED&_stripe_version=2020-08-27%3Btreasury_beta%3Dv1%3Bfinancial_accounts_beta%3Dv3%3Bmoney_flows_beta%3Dv2%3Btransactions_beta%3Dv3%3Bus_bank_account_beta%3Dv2
When trying to access that page I see this error: This is not a valid LinkAccountSession client_secret. am I missing something please advise thank you
Hello,
We are recent user of Sigma, and I'm having trouble to write a query to be able to see all refund "reasons", it looks like some are credit notes, some are refunds.reason, some are connected_account_refunds.reason, ....is there a simple to list all the refunds and their associated reason even in the case of connected account ?
Any clarification would be greatly appreciated, I'm struggling a lot with the docs to find any answers...
hey guys!
need help with stripe.paymentIntents.capture API
Hi, having issues with Unfortunately, your business isn’t eligible to use Stripe because it doesn't meet our Terms of Service. If you think this may be a mistake, please contact us.
why this? how to resolved
If I have some customers paying $10 per month then can I give some specific user discount or charge him 5-10% less in next billing cycle? Is this possible through dashboard??
Hello Stripe team
I have problem with website i can't cancel the subscription , the owner using payment through Stripe I do contact him and he is never replay on me , and i see him online on discord .
- https://www.juproxy.com/
2 The owner (JuProxy#5025) - My email subscription (alishnj@gmail.com)
Updated proxy list
Hey folks,
My client already have an existing stripe account. Is it possible to connect their existing account to my account? Customer's account is not being used for anything else its just that they created it themselves and not from an account link that I sent.
I opted to use the checkout method as described in the doc, it works very well.
Is there any way to resend a Stripe webhook event for a local environment? I'm forwarding events to a local copy of the app, I have the event but don't see a way to re-trigger it. I've tried using stripe event resent evt_xx.... but it always says no such webhook endpoint?
👋 Hey all - question regarding server side payment/intent capturing. Is there an override somewhere that would allow us to pass the customer's IP address along instead of defaulting to our server IP? We operate in a niche industry where our partner integrations dictate that we can't use Elements or process the payment completely on the frontend per the normal way of doing things.
When creating a billing_portal configuration and I specify that features.subscription_update.enabled = false, is it normal for the API to return a parameter_missing error code saying that features.subscription_update.products is missing?
Is there any reason that payment intent only accepts application fee amount and not application fee percent
It looks like percent is only accepted on checkout session, subscription, or payment link
Hi, I'm trying to figure out which of the enum values for the type param to use for the list payment methods API at https://stripe.com/docs/api/payment_methods/list when trying to get an ACH bank account. Also, is there a way to pull all payment methods regardless of type, or multiple specified types?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hi, we are trying to get anymore information on a few transactions through our commerece site. Times of transaction would be helpful. And to quote the commerece site "how the transaction was requested. A log of the request for this transaction would help the investigation". Could I have a hand getting this information?
Hi, I am occasionally getting the error below using a test stripe credit card. Do you have any ideas what could be going wrong?
"Allowable number of PIN tries exceeded"
Hey, im trying to create an ideal subscription but i receiving following error
The payment method type `ideal` cannot be used with subscriptions that have the `collection_method` set to `charge_automatically`.
const subscription = await stripe.subscriptions.create({
customer: customerId,
items: [{
price: priceId,
}],
payment_behavior: 'default_incomplete',
expand: ['latest_invoice.payment_intent'],
payment_settings: {
payment_method_types: ['ideal'],
},
});
Here is my previous thread
#dev-help message
I have a bit of a quesiton reguarding migrating from Sources to the new intents api. We are in the united states exclusivily and use cards and ACH Debit and all charges come from payment methods (sources) which are saved to the customer object. Mostly recurring autopay stuff. To migrate to the new intenets would be be using the SetupIntents to capture and store on the customer and then grabbing a payment method from the customer object monthly when we want to charge them (auto pay)?
Hello, I am trying to save credit cards of users, so I read in the docs about SetupIntent but I did create one, but I don't know how to pass the card info without creating a payment_method,, i want to save the card for future payment without actually paying :
// Save users cards'
const createSetupIntent = async (user) => {
try {
// check if the customer doesn't exists
if (! user?.customer_token) {
const customer = await stripe.customers.create({
email: user.email,
name: user.name
})
const session = await stripe.setupIntents.create({
payment_method_types: ["card"],
customer : customer.id
})
// saving to the db
user.customer_token = customer.id
await user.save()
}
} catch (e) {
throw new Error(e.message)
}
}
Currently have two API keys exploited to test cards using the /charges/ route. Originally we were told by stripe it was through our checkout and as it turns out we had 2 keys that both are running ~15 commands/s Obviously these need rolled but I was wondering how does this happen. Both keys are in completely isolated environments.
I'm still having a hard time getting the information about which product was purchased with a payment link in my webhook. I can look up the checkout sessions line items but that doesn't contain the product ID or the product metadata, same applies if I get the payment link line items. It just contains the product name as a string which I'd rather not use.
I have just enabled automatic tax, I added an address to my customer and it also says add the tax status = automatic_tax but there is no option, what am I missing as no tax information is on the invoice
Is the "Payment Intent ID" the closest equivalent to a "Transaction ID" ? Something that I could then search against from within Stripe itself
Your thread is still active. Let's keep the dicussion going there
Whoops I just re-opened the thread from one of your colleagues xD I don't see the thread with you right now
Hi! Is it possible to see (or somehow do it) all the charges/authentications I make in my Stripe mobile app? With cards generated in Card Issuing ofc. Thank you.
hi. getting an odd 'invalid token id' error but the token looks valid? hoping someone might take a look at the req_ and shine a a bit more light on why?
Hey I successfully configured the payment and subscription in an flutter app using a webhook and node.js endpoints working with stripe, but when I am in production I have lots of problems having the subscriptions payed because payments fails and the user have to pay manually. Any solution with automatic payment and cards?
Hey guys. If someone from the staff could look into a req_ for me please. Customer is having troubles purchasing via our integration because prepaid cards are not enabled in the settings BUT Stripe told her that the card is not prepaid. We can see it in the Request (Connect) that is prepaid
Hi, after creating a coupon and promotional code I keep getting the error "the code is invalid."
Can't search PaymentIntents?
Hi im trying to file my taxes and each time i try to verify my account to make sure im a human it then doesnt give me a captcha or anything to prove im a human. I need to file my taxes
I need help connecting my stripe account to my DoorDash account. They have the same email but stripe support says there is no email account on DD for it
No email for my DD account*
How come invoices don't support application_fee_percent 😦 . Second question- Out of all the amount fields on the entity which logistically makes the most sense to calculate the application_fee_amount on ? (consider taxes, balances etc)
need help getting my account reviewed
Question about using stripe for a team or company
Products that cannot be billed using Stripe
我想查询关于订阅下面所有的支付记录
I would like to inquire about all the payment records below the subscription
sub_1KjgvNJkTsrU4XpcvrIIMrac
hi Stripe gurus....need help with understanding the payment components
Your account is ineligible
We are sorry that your company cannot use Stripe because it does not meet our terms of service. If you think this is wrong, please contact us.
How to solve
Hi guys, is there a way to create a debit card token directly with the iOS SDK such that I can add it as an external account (a payout target) for a Stripe Connect account? I don't want to have card data going to my backend to do the API call. If there's an example of this in the docs, I apologize, but I'm just not seeing it.
Hi
I don't know why I keep getting this in my email even though I have completed my integration. Can somebody help us with this?
Since SKUs are deprecated, how would you model product variants with the Products API? Let’s say I was selling T-Shirts and wanted to use Stripe Checkout. Would I create a new product for each size and color?
Or would it be better to create them dynamically with price_data.product_data like “Sunset T-Shirt Size Small”, would that create a new product for each order or would it consolidate over time?
catepelts-Products
Hi, How to add apple pay/Google pay button with Stripe card element?
Good evening, I've got a question regarding a payment flow. I'm testing on my localhost using the Stripe CLI to receive webhooks.
The CLI shows that the server returned a POST 200, but checking the log on the Dashboard it shows that the webhook is still pending.
Hello, is it possible to bill non metered products in arrears like with metered prices. Having a product with a mix of fixed and metered prices makes for confusing invoice when the flat fees are prorated
Hello, Sir I am facing some problem on integeration of stripe in php, actually when i am testing payment on test mode then it is working fine but when i am testing payment on live mode then it is not working fine and gave me error of "no such token: some token". It seems payment is declined or not working on live mode, i have updated test key with secret key of live mode as well on server side php code. please help me in this regaurd.
Hey
Hey everyone, I'm getting null values for the billing_details in a charge object. Is there something I'm missing? Thanks for any help
Hello Sir My account has been blocked but stripe had not refund to my customer of his payment yet please help how i refund payment to my customer when I select Refund option it said Please contact stripe But Stripe did not refund back to my customer yet.
Hi everybody, I'm trying to connect my stripe account to my new website (woocommerce). It says 'Payments/payouts may be disabled for this account until missing business information is updated. Update now,' but there is nothing to update. How can I solve this problem?
A user has paid for a 10-month subscription with me. If I want to refund the 10-month subscription money to the user, what should I do?
帮助
I need help
Hi Stripers! I'm a developer integrating with stripe subscriptions. I'm currently evaluating whether to implement custom customer email notifications, or use stripe's emails.
I have questions about Settings > Subscriptions and emails page, section Manage invoices sent to customers.
- Is option "Customer emails" applicable to recurring/subscription invoices? If I turn this on, then every finalized subscription invoice will be mailed to customers? (This is confusing because the section subtitle mentions "...handle invoices sent to your customer to pay manually.")
- How does option "Subscription status" from
Manage invoices sent to customersrelate to the "Subscription status" fromManage failed payments? Is one of them taking a precedence? Or the first rule that evaluates "true" gets applied?
Thank you for the help!
Question. For subscription initiated payment intents, how do I see what statement_descriptor was used? Logs just show null
Hey guys! I'm having some issues sending invoices. I am creating an invoice via the api using the PHP library. The invoice creates just fine and I am able to finalize it. When creating the invoice I have "collection_method" set to "send_invoice". However... when I go to send it (using $stripe->invoices->sendInvoice($invoice->id);) it does not send. It shows in the dashboard that it was "sent", but I don't get the email. If I manually go and press the "send invoice" button in the dashboard it will send me an email, but calling it from the API isn't working.
Bob-statement_descriptor
Hi Team
i want test rejected user scenarios with connected account in stripe test environment
how can i test that
DuckHunter-invoice
I have some queries regarding subscription status. Let's say a subscription gets renewed and the invoice is not paid even after the due date, will the subscription status be active or past due ?
nvm, it took some time to update the subscription status
Secondary question about invoices:
I am working with auto_advance set to true on my invoices via the PHP library. When I create it, I see the dashboard says "Invoice will be finalized and sent in 1 hour". Is there anyway to make auto_advance finalize/send instantly?
My paypouts are being refunded and expired. It says my business info is missing but everything seems to be in place
:question: @keen jungle Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Urgent: Add funds to your Stripe balance
We are trying to add the funds to the connected account i.e connect for that we are adding the stripe balance and getting this error, Please help?
:question: @atomic trellis Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
app.post('/create-checkout-session', async (req, res) => {
const session = await stripe.checkout.sessions.create({
line_items: [
{
// Provide the exact Price ID (for example, pr_1234) of the product you want to sell
price: '{{PRICE_ID}}',
quantity: 1,
},
],
mode: 'payment',
success_url: ${YOUR_DOMAIN}?success=true,
cancel_url: ${YOUR_DOMAIN}?canceled=true,
});
Do I need to hardcode the PRICE_ID , what if I have more PRICE_ID's in my dashboard?
The custom email domain is not sending mail. When someone buys a subscription, but it's sending test mail
Hey Guys, Can I add funds to my connect account ID? If I am in AUS? through API?
Hey guys, I am having trouble getting a connected account to to send subscription.deleted webhook events when a subscription is deleted
account_id: acct_1KkO5vPVjMlLacJb
customer_id: cus_LRlsjYxf4PcUjW
webhook_id: we_1Km2ErBRghsiakRaSJaRrbWt
When a subscription is deleted Im expecting the above webhook to send a subscription.deleted event but no events seem to be being sent, am I missing something?
thank you!
Hello there. I'm using one off products (connected to one interval pricing) to bill some customers directly by creating invoices. Is there a way to keep track of the number of times a product has been used/billed that way ?
hi guys, is it possible to set a billing cycle anchor for subscriptions created via a checkout session ?
HI , i would like to know strip can accept Alipay HK payment ?
the problem is Alipay only for china , not Hong Kon g
strip only generate alipay china QR code. not for Hong Kong
@foggy cloak please use the thread I created above to chat
OK sorry
Hello Stripe Support,
I am working with webhooks,
on account.update event, Why am i receiving 3 webhook triggers?
It should be one, isn't it?
Any idea?
Hey Guys, Is there any Stripe premium support I can opt for, willing to pay?
There is yes. But you'd need to contact support to discuss options: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Thank you:)
Hello guys,
We need your help can we talk ?
Hi Stripe team,
can you help me check this?
req_hXpubXJO1Ckml6
I can't get the payout data on the balance transaction API (https://stripe.com/docs/api/balance_transactions?lang=ruby)
may I know why?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
hello, have a question regarding card security for custom payment flow. will i be storing and sending the credit card info to stripe? (ie. will i have access to the credit card info?)
andrelum-card-data
Hello from paris ! first sorry for my english . I need help
Hey! What's your Q?
Hi stripe team - is it possible to retrieve the fee that Stripe charges for each payment intent from the api?
i have money in my stripe account and its " Estimated future transfers " but since more than 10 days . I cant transfer it to my bank account
You should speak to support: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi, there. if a customer selects 'save my info for 1 click info', is there an event that gets triggered in stripe for this, or is an attribute in some object updated/given a value?
Hey everyone. Quick q: since I can create products with my own IDs, is there an upsert functionality? I cannot find it in the documentation. It seems that I need to attempt to retrieve before deciding to call create or update.
Is there a property in a paymentIntent that indicates an authorization by 3DS is required?
What events do a mid-term payment on a subscription fire? I'm guessing I'll eventually get a charge.succeeded but how do I then tie that to the original subscription ID?
Hello,
Is there test card (payment method) which fails only during payment intent confirmation?
Hello, I am getting "StripeInvalidRequestError: Insufficient funds in your Stripe balance to refund this amount." when issuing refunds, so I topped up my account 2 days ago. The top is marked as available on the Stripe UI but we still have the same errors. I am desperate and not sure what to do. Our customers are frustrated that we are not refunding them.
On a Dispute object - the documentation is unclear about 'won' and 'lost' - does it imply that the 'customer' won the dispute, or the vendor? https://stripe.com/docs/api/issuing/disputes/object
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hi
Is it possible to send the monthly subscription amount dynamically? if so how?
I need to store information about the purchase from a checkout session in my database for customers to be able to see what they have purchased from me. but I cannot see how to get the name of a line-item from the retrieved checkout session. Is there a way to take product/price ID and retrieve the name from the stripe API that way?
Hello is there any other way to contact to developers support?
#dev-help Seems like the live keys we've saved for you are no longer valid. If you recently updated them, enter the new live keys from your Stripe Account(opens in a new tab).
No save new key "Connect Error"
Hello I have a question about card declined everytime I try to purchase I'm getting this error "your card has been declined try another card"
Hi, I am trying to validate a PaymentIntent using https://stripe.com/docs/js/payment_intents/confirm_payment but I have an error
How to get the coupon applied to subscription (when listen to invoice.paid) ?
Hey I have a need, I want to handle payment with credit card through NFC on android mobile
is it possible to do it with stripe API ?
If I create another account in the dashboard, will that account have a separate API key?
Trying out the new server driven Terminal implementation. I create the Payment Intent on a connected account, but when calling [ProcessPaymentIntent] on the ReaderService I am getting an error: "This endpoint does not allow impersonation as a Connected Account". Works fine with the JS implementation.
Hello, I have a question. We are own a shopify store www.liberalityfashion.com and our refund is going true stripe. one of our refunds is nog received by our customer. We had contact with his bank and they also let us know that he really didnt received it. What is going one? can we trust stripe ?
@meager hawk @bleak breach @mighty hill
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
this is going on for days now! is there a phone number we can call?
cas - shopify
Hey, I try to charge a user with HUF by giving the amount as 15480, but for some reason Stripe's API return an error saying the amount is too small
Helo team: In case if the user does not provide any input for 3DS authentication on the UI screen, we assume that the transaction will timeout. Please confirm this. Also in this case what is the timeout period?
hi! is there a way to update a Subscription through Checkout? i'd like to show a Pricing grid and then pass current customers off to Checkout to finish up the subscription update process
Hey all. If I create a paymentIntent in my backend and I set the receipt_email, Will stripe send me a mail when using the test key?
if I look in the dashboard I see thing key set, and my email is there
I did approve the payment (ideal, clicked approve on the stripe ideal test page, and the webhook fired) and all, but no email with the receipt is sent (or at least it's not arriving in my google hosted email box
Hi...
I have integrated stripe payment to my website and also enabled G-Pay option in payment method, but I am not able to see option to select G-Pay on payment popup.
Please refer to marked area in Image.
From our experience - Google Pay only shows when a wallet is configured and only for Chrome browser.
Is there a way for my nonprofit to lower transaction fees on dontations?
Hi guys, I'm setting up deferred payments using your API, and it seems like there's two ways of doing the same thing, I'd love to know the difference.
I can create a session as a 'setup' session, or I can indicate in a 'payment' session's payment_intent object that it's to be charged "off_session", can anyone explain the difference to me?
Higuys. Recently set up a server driver for the WISE POS E in the UK. It worked roughly 48 hours ago, i was wondering if theres any information on the new country ban?
server driven payment for the WISE POS E*
Hey team, are working on the refunds system of our connected accounts. We have seen that Negative payouts are possible to get money from the connected bank account. Are we charged for this? What are the fees?
Hello, I am trying to add payment to my app, since I am the backend guy, I want to hold user's payment and save his card's info ( the frontend is going to be flutter, so i read about it here : https://stripe.com/docs/payments/place-a-hold-on-a-payment-method ), payment amount should be locked and when the job is done money should be release to the other user.
so I created a route in the backend to create a session and create a customer for that user, the customer id, is saved to the db.
how can I achieve this ?
- hold the money
- waits till the job is done...
- release/transfer the money to the other user (with discount)
Hi Stripe team,
using Stripe::Balance api as below it give me the available to payout total but i need the total balance
balance = Stripe::Balance.retrieve(
{stripe_account: current_user.stripe_account_id}
)
how i get the total balance?
Is the Search API live and stable for use?
What's the recommend flow for using a Promo Code with Payment Elements? I have to create an incomplete subscription in order to render Payment Elements, but I was confused on how we can have the customer apply a Promo Code on the same page (like Stripe Checkout does). Applying a promo code to the incomplete subscription doesn't update the draft Invoice / PaymentIntent for the new amount.
I'm a UX designer and want to figure out how Stripe subscription and payment works with multiple billing admins. My company has four products and we want to decide to create one account for each of our customers (companies) that includes all four product subscriptions. I looked at Stripe Docs and found that each customer only has one default payment method for the subscriptions. I'm wondering if multiple users from a company can access their Stripe customer portal to manage payment methods. If the primary billing admins from the company set up a default payment method, can other billing admins from the company add a new payment method for a one-time purchase without replacing the default payment method?
I need help setting up my account. It keeps saying my account is paused until I update my account information, but it's not taking my social security number for whatever reason
Is there a report or way to filter my payments for only those made with google or apple pay?
My payouts aren’t sending
Need help to create invoice by php api. When I try to create invoice, Its saying "Nothing to invoice for customer"
Hello Everyone, I'm creating a session with some metadata and stripe api returns to me a sessions with this information, but when I receive a webhook from event of this session (charge.succeeded) metadata is empty. My questions is, how can I pass metadata from session to webhook event?
Hi! Got a question regarding events, that after reading through the Docs and StackOverflow I got a bit confused.
I set up a subscription system for my users to subscribe either monthly or yearly to my site. When a new user subscribes, I see a customer.subscription.created and customer.subscription.updated events getting triggered.
1- Is it safe to grant the user access to the website at this point? Or should I wait for the billing successful events?
2- When the subscription period ends, and the user deactivated the renwal is a customer.subscription.deleted triggered? In that case, is it always safe to remove access to the website for the user when the deleted event is received?
How to get the price of a subscription_schedule using the body returned when creating one ?
webhook for payment intents...quick q's
I'm testing out the Stripe Connect onboarding process for standard accounts. In my test runs Stripe sends me to the return url at some point even though the account is not fully setup to receive charges and payouts. I always have to resume the process via new account link, usually two more times. Is there any way to complete the entire onboarding in one shot?
Hi guys, I have an issue with the name of my business on the cart page. I don't why it's not the good one. It's cheap question I know but really annoying. If you could help, you'll be the best
Given a trial subscription that expired without the customer entering a payment method, and given a new payment method entered with the customer intending to start the paid subscription, what call(s) need to be made to Stripe's API to accomplish this? (Does adding a default payment method to the customer auto-restart the subscription or are different steps needed?) Ideally we can do this while also updating billing_cycle_anchor=now. Appreciate any suggestions.
Is there a limit to the amount of connected accounts we can have on our Stripe account?
Another question. Can we delete a connected account from our account?
@storm crypt let's use the same thread above for all questions!
Hello devs,
I am facing some issue when i am going to call Webhook.constructEvent it throws No signatures found matching the expected signature for payload although signature is valid and request payload is also in proper json format
Hi! When rendering the CheckoutForm (Payment element with payment options) is there a way to add an onChange listener to see when/if the form is complete? My on change handler only fires on mount. I'd like to add analytics events for when the form is completely filled out and disable/enable the submit button only if the form is completely filled out.
When a user connects to my Extension via OAuth, not all of their Stripe accounts show up in the list of selectable accounts. Why do some accounts not show up?
Hi I'm trying to log into my account and it keeps saying my email isn't valid and doesn't exist
Is there not a way to store a default payment method on a customer which does not use the invoice_settings (we don't use stripe for invoicing).
previously there was default source
is there a way to create a payment_link with just passing in an amount instead of creating a price object?
The past 4 standard accounts that were connected to our account are in a blue pending status. The details say that it's pending verification of Business Tax ID. We've had 6 others go through without issues today and they verified relatively fast. My question is, does the verification sometimes take longer for this than other times? Or does the blue pending (as opposed to the gray pending) mean that there is an issue?
@languid tulip I have reviewed Stripe price model doc. I have a question, when creating subscription price model, can I combine pre-seat and meter-based price model together?
@languid tulip since our product need to charge customer based on the number of developer seats and usage together.
bismarck had to step away but I am happy to help in a new thread
Sure
where do find documents for taxes?
quick questio : do you know if there is a webhook that corresponds to upcoming renewal or expiring cards ?
Hello Stripes is possible in Bosnia?
what version of php is best to use?
php ... not one
If we know a users account has been hacked and they can't get into their account because of it, does anyone know what's the best course of action?
Hi guys, we are transferring money into our connected accounts' balances, via the createTransfer api. Is there a way to set a delay on these transfers in the api call?
Hey guys!
I want to know how do I implement AfterPay with stripe payment sheet (react-native)
is there any service out there, which gets payments to its own account and send me the payment from different services? Since Stripe is not available in my country
Hey guys
Is there a way to create a subscription + shipping using the Stripe Dashboard? I couldn't find where to add the shipping when I create the subscription
Hi, I have one question on iOS SDK about getting error on add card flow
Hey guys, hope your well! Quick question, working on getting the candidates success page customised, as demo'd here:
https://stripe.com/docs/payments/checkout/custom-success-page
The question - is there a way to do this without loosing slim? Having issues with the setup of it.
Essentially what im trying to do is get the users session id, and then get the details via an API call, so the site user signs up, goes to a stripe hosted page to perform the payment, they are redirected back to our site with the checkoutsession appended to the URL.
At this point, we want to use an API call to convert that checkoutsession into the users actual stripe details, so we can store them in the DB.
Thanks in advance!
What I currently have
const cardElement = elements.getElement(CardElement);
if (cardElement) {
const { paymentMethod: payment, error } =
await stripe.createPaymentMethod({
type: 'card',
card: cardElement,
});
Hey everyone
I'm in React needing to update the form type for Stripe. Currently using this component import CardElement and would like to have seperate fields
I've just reported this to Stripe support. Did anyone of you ever decode, what kind of math is being used by Stripe? Our accountant is getting crazy because of this: https://bpa.st/F45A
Hello, guys. Is it possible that your project will work in Ukraine in the future?
I have a question about yearly subscription. As a customer has already paid an annual subscription when they subscribed. If the customer want to add more per seat and usage, can I generate a invoice and auto charge the payment instead of waiting for next year bill date?
I also want to know if an new invoice is gernerated in a subscription, will the payment be automatically paid by using default payment method?
Hello, I am seeing some issues with the React Native SDK 0.5.0. Currently not seeing 3DS styling get picked up on android
Can someone sanity check that or help troubleshoot?
I found a ui bug in the stripe dashboard
Is it possible to customise the modal presented in Identify by removing some options? I'd like to remove the option to 'Complete on mobile'
My client is having issues with the Android implementation of the PaymentMethod.BillingDetails.Builder not properly handling the zip code. They state that the callback registered on line 210 in CardFieldView.kt is not being called for changes to zip code and causing the zip to not be copied over to the card Address property. They are currently using v0.5.0 but they claim this is also an issue for v0.6.0. Can you confirm if this is a legitimate issue please?
hello I am a new user of stripe, is this chat available for this or only for developers?
I need to chat with somone of stripe
account-help
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
@crimson needle Filling in data-point from yesterday re: negative balances and "future refunds" reserve in Test Mode (https://stripe.com/docs/add-funds) - I can confirm that the shift of funds from "reserve" to balance to cover negative balance at end-of-day does occur in Test Mode
Is there a way to use a static tax from a State. We currently use automated billing, but want every customer to be invoiced with NY taxes even in their billing address is in another State
为什么我的button的css 不存在么 是哪里出了问题么 我需要帮助
Why doesn't the css for my button exist? What's wrong? I need help
Hello team : let me know an appropriate way to test out “finalized invoice sent to customer” feature without using live mode.
Hey Stripe team! I've noticed the 429 Error 'rate_limit' doesn't have a 'retry-after' header in Test Mode. Does this exist in live mode? If not, what should the expected sleep time be between an API that has hit the rate limit? 1000 ms?
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hello
I need a slight bit of help
Is it possible for stripe to convert currencies while depositing in an unintegrated account/
Hey Everyone,
Does stripe one time payment (checkout) provides more payment modes (options) than recurring payments (subscription) ? If yes, is it documented as to how many users we loose on if we opt for a subscription model.
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi need help! when I import "stripe/react-stripe-js" to my react site. all the CSS changes. PLEASE HELP!!!!!!
Hello!
I just create my account and a link to pay and the platform suspend it ... Why?
Is there a way to wipe all the test mode transactions?
Hi
I'm using .Net Framework 4.7 (Umbraco 8)
I have created my shopping cart and payment page (all good)
Before I load the payment page I create a payment intent and pass the PaymentIntent.ClientSecret to the frontend form
On the form it uses this to create a payment element and confirmsPayment
This redirects to my redirect page
But has the payment been taken at this stage?
Do I just POST the form back to my own controller at the same time to do my other 'stuff', ie send confirmation emails and progress the order
That's fine but couldn't someone just falsefy the form POST as we already have the PaymentIntent ClientSecret and Id on the client's browser?
Doesn't seem safe, most other payment providers have a seperate 'Notify' back to my API.
You want the "Webhooks" facility - https://dashboard.stripe.com/webhooks/
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
I was looking at this. Just wondered if the Notification was automatic. This webshooks looks like a lot of custom configuration but maybe it isn't as much work as it seems.
You just tell it where to send the events, what events you want, and then handle them. The 'create webhook' page includes a skeleton handler.
Thanks, I will get stuck in now 🙂
Hi Devs - I'm stuck on updating subscription quantity in .net do you have some examples?
https://stripe.com/docs/billing/subscription-resource?ui=API "Update subscription schedules" - the SubscriptionSchedulePhaseItemOptions class has a 'quantity' field.
done! thank you @random meteor
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi, is there a way to download all invoices Stripe created for subscriptions under an account using the API?
I have installed the local CLI)
In my developer webhook, do I put my localhost domain and it will intercept it?
Yes, that's how I've been testing locally
So you can try it all out in your IDE
Yes using the subscription search https://stripe.com/docs/api/subscriptions/search
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Or the invoice search
@dreamy loom ooh you want the actual file, you'd have to ask the stripe guys on Monday then
@dreamy loom wait - yes you can
I think? hosted_invoice_url
Hi, does anyone know about Stripe custom integrations of payment methods in Shopify. I need iDeal as a payment method, but Stripe does not offer this payment by default on Shopify.
Hi, I'm new here. but I'm looking to get a gateway API for my users
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi,
I hope Stripe is available to other countries soon!
Lots of people are wanting to utilize it here in Peru 😄
Hello everyone!
I'm integrating Stripe into a Drupal application. Using the payment element, I would think billing detail fields would be shown by default, however this doesn't seem to be the case. Just want to make sure I'm not missing anything. Thanks!
I'm getting this error message when I press the checkout button Uncaught Error: Class "Slim\App" not found in does anybody know how to fix this
For a technical support question; am I at the right address here? I'm currently setting up the storage of a payment method without charging, for later use (https://stripe.com/docs/payments/save-and-reuse?platform=web#web-test-the-integration) and I don't really understand the thing with the "redirect" : "if_required" flag of the confirmSetup call according to https://stripe.com/docs/js/setup_intents/confirm_setup. Can you maybe help me out with this? Because the firstly mentioned page unfortunately does not provide any CC test data to test the integration for CC which REQUIRE a redirect for authentication; so I can't even test my integration..
Enter 4242 4242 4242 4242 as the credit card number when testing
and any CCV and any future expiry date
This does not trigger a redirect when you set the redirect: "if_required" flag in your confirmSetup call; what I need is a cc test data set where a redirect is triggered for authentication. You see what I mean?
oooh you mean the 3dsecure stuff
no idea then, I'm just another user xD
there is a section on that page about the 3d secure authentication but I don't think that works the same way
yes exactly; because imh the redirect is totally unnecessary if it's not needed. So I'm looking for a way to test this redirect stuff, but there's no test data for that...
(NOT with Stripe) Shopify wrote their own integration; the Stripe engineers have no visibility into it. You will have to ask Shopify.
Ah hangon - https://stripe.com/docs/testing#three-ds-cards
the section there on testing with 3DS
Question- I will make sure I write again later- Maybe someone knows how to solve this though. I have two specific products that I want payouts to go to a different bank account. Is there a way I can do that through stripe?
(NOT with Stripe) There are test cards and account #'s for almost every situation here: https://stripe.com/docs/testing
nope, does not trigger a redirect, happens through popup
no idea from me then sorry
appreciate your initiave anyway, cheers mate!
I thought that 3DS being popup v.s. redirect was something the gateway handled for you
(NOT with Stripe) 3DS is usually handled through a modal by stripe.js, especially in test. I think there may be another card # that forces the redirect
that's exactly what I'm looking for, but cannot find it!!! You know a test number that forces a redirect?
(NOT with Stripe) It's driven more by the bank than Stripe
I know that's exactly why I would like to test it ^^
(NOT with Stripe) Cards will almost never cause a re-direct, but some methods, such as iDEAL, do. There is a note at the bottom of the page about testing redirects
You mean this: "3D Secure redirects won’t occur for payments created directly in the Stripe Dashboard. Instead, use your integration’s own frontend or an API call." ?? Then I don't see the use of that for my context .. ?
Because the payments have not been created within the Dashboard
(NOT with Stripe) https://stripe.com/docs/testing#non-card-payments
(NOT with Stripe) note the # anchor
My platform only allows card payments 😄 So I need to test the redirect enforcing for the authentication of the storage of a credit card done accordingly to https://stripe.com/docs/payments/save-and-reuse?platform=web#web-test-the-integration
how to prevent customers adding same card more than once?
is it possible to have a referral system with payments so say like the string "Thnks_CJ" gives a 10% discount
Is there any way to list subscriptions with a specific metadata value?
(NOT with Stripe) I believe stripe.js handles all card related "redirects" and authentication, BUT... is your need to test card related issues, OR redirects-just-in-case? You could turn on a re-direct associated payment method in test, just to check the flow. You don't have to use it in Live.
You could use the Coupon API?
(NOT with Stripe) Stripe really doesn't care if a customer uses more than one card, and generally most applications don't either. IF you actually need to prevent it (I have yet to find a situation where I do), there is a "fingerprint" in Stripe's paymentMethod data you could us to compare. You'll have to scan through the customer's existing payment method's to compare - there isn't an actual API. You could also just let them add cards as they want, but only use the first paymentMethod returned when you list paymentMethods - it's always the latest.
coupon api? mind pointing me in the direction of the docs?
// A delayed notification payment will have an `unpaid` status, as // you're still waiting for funds to be transferred from the customer's // account. if (session.payment_status === 'paid') { fulfillOrder(session); } Does this require a message to user about delayed funding? if not, how is it addressed?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
(NOT with Stripe) I'm not going to read it (It's not something I need), but I'm guessing it implements some of what I just wrote
Both actually. For example, let's say you submit credit card data to stripe's API via confirmSetup (https://stripe.com/docs/payments/save-and-reuse?platform=web#web-test-the-integration). In the call, you set the redirect: "if_required" flag, so that a redirect is only triggered if required by the related bank. So far so good. You submit the setup call, and get back your setup intent call. The problem is that, how do you know to which URL you have to redirect (in js I suppose) after all of this? Is it via this: https://stripe.com/docs/api/setup_intents/object#setup_intent_object-next_action-redirect_to_url-url? Or what? Also, let's say that you trigger a redirect mechanism with authentication tokens, because clients that are redirected to another (the bank's domain) will lose your platform session. Stripe's logic however needs you to provide the "return_url" to confirmSetup BEFORE YOU EVEN KNOW if a redirect is actually required or not. For all these reasons, I'm looking for a test case. You see?
(NOT with Stripe) whelp, it's a conumdrum. However, I'll point out redirects do NOT have to open in the same window, so your session could be maintained.
I'm talking to Stripe Support in parallel, and they just said this:
"I have actually confirmed with a team member that storage of payment data on your platform will not trigger a full page redirect.
Consequently, if you set the redirect: "if_required" flag, full page redirects will never occur for the card details storage according to https://stripe.com/docs/payments/save-and-reuse?platform=web#web-test-the-integration"
(NOT with Stripe) There are also a couple "flags" that can be added to the return_url (such as {CHECK_SESSION_ID}) that will be replaced by Stripe before the re-direct back to hold data like like session/customer identification
Really? How would you do that to maintain the session then? Because for the payments, redirects will eventually occur, so such a solution remains interesting..!
Really? And this works with SameSite HttpOnly Session cookies?
(NOT with Stripe) Have the initial re-direct open another tab/window, and have the return URL go to an endpoint that simply closes that window
You got the links to the docs for that?
Sounds fancy, but I've never done such thing. You can do all of this via js? And then automatically carry out the needed refreshes on the still-active platform tab?
(NOT with Stripe) you'll note "NOT with Stripe" - trying hard to not just say LMGTFY - You're gonna have to search. And yes, JS can do all that - you'll need some listeners to get responses from your servers handling the webhook endpoints.
Sounds much more complicated to me than the implementation of a session restorage ^^But thanks anyway for your hints, greatly appreciated! And if you could still provide me with the docs about the flags you can set for the return_url, that would really help!
(NOT with Stripe) https://stripe.com/docs/search
you have the links to the docs of that {CHECK_SESSION_ID} thing?
wait but I can search them?
oh I see there is indexing delay
(NOT with Stripe) Nope, you should be able to search (LMGTFY, using site:stripe.com)
did it for 30 mins without success. thx anyway
(NOT with Stripe) seach this Discord for "developerEnabled" for a relevant thread
(NOT with Stripe) or documentation https://stripe.com/docs/payments/checkout/custom-success-page
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi, I want to use the customers search function but getting the following error,
stripe.customers.search is not a function
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
(NOT with Stripe) Stripe's Search API release is very new (like two weeks); make sure you're on the latest API version
Thanks @idle iris
search is not supported on api version 2020-03-02. Update your API version, or set the API Version of this request to 2020-08-27 or greater
How to do this? I'm using the npm package with the latest version8.216.0
nvm found that on the package description. Thanks!
my stripe acc isn’t eligible for business showing so what i do now and how can i solve that ?
Wrong place - this is for development. You should ask their customer support
How can I get an "uncaptured" paymentintent with "PaymentElement" UI? I always get it the paymentintent to be "completed" or successful instead of the "uncaptured" state.
Can someone please share documentation or a video to learn on implementing Webhooks after the creditcard payment is posted in Stripe.
I would like the phone number to contact someone please
(NOT with Stripe) There literally isn't a public # - and this channel doesn't (can't, actually) handle account issues. You can reach out to support@stripe.com, or possible request a callback at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
But I can't sign in due to phone change and I can get nowhere with the online crap a payment processing app with no phone co tact for customer support is ridiculous
(NOT with Stripe) There is, on that same page, another link to at least send an email without logging in.
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
hi there
I am having some issues with customer payments being processed by Stripe
and I want to know what might be the issue
@all - Wondering whether anyone has done this type of work? and point me to the right resource.
(NOT with Stripe) Stripe documentation https://stripe.com/docs is very extensive.
Hi I am not able to turn off the text mode on stripe, hope I can get contact with cs team🙏🏻
It says that "You've provided all of the required business information to use Stripe right now. We might later reach out to collect additional details." But this has happened more than a week
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi I want to pass the amount of the subscription through code without setting fixed price,
Here's my backend code
subscriptions.create({
customer: cus,
items: plan,
proration_behavior: "none"
})
Frontend code
let plan = [];
let data = {
price: {
"unit_amount": 25000,
},
quantity: 1
};
await plan.push(data);
createSubscription(cus, plan)
But I get this error as attached, what am I doing wrong here?
Is it possible to upload a product image through the API? I don't see why we aren't able to seeing as it can be done through the dashboard which then gets uploaded to the links api, however, this is documented without the possibility of uploading a product image.
hi. im not a dev. just trying to implement woocommerce stripe plugin with Apple pay. It said that i need to pay fee to in the developer program if i want to install an ios certificate in order for apple pay to function. is that right???
hi i cant seem to be getting dispute.created webhook for connected accounts
You should contact Stripe support with questions like that. They should definitely be able to help you. https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
price only accepts the id of a price object (e.g. price_0KawTrQ8oyfKvy6Cgslvo66N).
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
From those docs, it looks like you need to target the price_data object. That allows you to create a new price inline.
I am not sure if this is the right channel. I just noticed that Stripe's About Us is failing to load response data
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Anyone using stripe elements with payment intent in angular. when we have try to use but we couldn't acheive that.if any suggestion please share
Good afternoon all!
Firstly, thanks for your help so far.
Got one final hurdle then I think im set...
Currently, a customer visits the site we are building, they pay by being routed back to a stripe.com page, and are then returned to us with the session ID
We can use the API call $stripe->checkout->sessions->retrieve to get all the session details fine - can I ask, how can we get the customers Stripe ID (so we can use functionality detailed here: https://stripe.com/docs/api/subscriptions)
Apologies if its obvious, is it contained within "client_reference_id" in the session retrieve call?
Thanks!
martyn-checkout
hello, i'd like to ask you how can i use local storage to save a previously added email and use it on checkout, without having the user to rewrite it. PS: I am using reactjs, but i just want to know if it's possible
Hi, My account still isn’t eligible. I contacted, but Stripe sent me this email. I am still confused. What they want me to do.. How can I solve it.. please help. my site leadstal.com
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hey i am using webhook to manage subscription how can i manage secure 3Ds card that need triage when billed? am working on mobile app so i can send push notificatons but don't know what shuld send to the user
Hi,
I have a ticketing website, users can signup and connect their own stripe account and their ticket sale money is directly sent to their account after some application fee is cut in between. All of this works great, but now I am having problem with INR Payments- Scenario:
-
User signs up on my platform and while connecting his/her stripe account they declare themselves as an Individual in India
-
Now someone from US purchases a ticket of this indian client, while creating the checkout session i declare currency as usd .
-
Checkout creation fails, because individual from india cannot accept international payments.
The Question:
-
How do i charge the customer in usd?
-
If there is no way how do i convert the usd amount directly to INR based on the connected accounts local currency using stripe?
Hi im not a dev but chat support told me that i have to reach out to a dev as it needs coding, i want to add the shipping method in my checkout so customers can choose which method they want.. also i dont have a third party application and just want to use the payment link and invoices sent directly to customers. can someone help me ?? thanks https://stripe.com/docs/payments/checkout/shipping#shipping-rate-with-tax-code
hi
hi
i have problem in my account stripe
Hey there, hope you're good.
I'm trying to add 3D secure method on my payment right now.
When I create my paymentIntent, like this :
$paymentIntents = $stripe->paymentIntents->create([
"amount" => formate_prix_stripe($price_total_facture),
"application_fee_amount" => formate_prix_stripe($price_total_commission),
"currency" => "eur",
'customer' => $IdCustomerStripe,
'payment_method_types' => ['card'],
"transfer_data" => [
"destination" => $info_annonceur_conducteur['customer_id_stripe'],
],
"capture_method" => 'automatic',
"confirm" => true,
"description" => '[ADS ID : '.$ads_id.'] '.$match_team.' le '.$match_date_facture.' - Trajet au départ de '.$city_start,
"receipt_email" => $users_session['email'],
"metadata" => [
"users_id" => $users['id'],
]
]);
I always have the same error following here :
You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method.
i cant get my card
ok
hey romani
hey
@vocal wagon yo
I'm confused, this discord isn't to get help ? 😅
do yo have problem ??
The problem I mention is a developer problem to integrate 3D secure haha, but ok I'll speak with the support then no problem mates! 🙂
contact @fickle vessel for help
ok
i see
dm
(NOT with Stripe) Search this discord for "INR" - this question comes up a LOT, and is due to relatively recent changes to India laws...
hey folks, I'm using Stripe Connect Standard with my SaaS product. A customer is complaining that when they have onboarded and selected one of their existing accounts, the Stripe dashboard account switcher/dropdown shows a new account. Is this the correct behaviour?
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
(NOT with Stripe) Absolutely expected. In order to maintain confidentialities, Stripe in esssence creates a new account alongside their existing account.
Thanks, thought so. Said customer went off the rails as it added a new item in their dropdown!
Something I did notice, and I have to agree with them on this, when going through onboarding, Stripe asks to select an identity. It's the name/company of the Stripe account, but it doesn't show the name of the Stripe account itself.
I.e. if you have a parent LTD company and you have several Stripe accounts under the same details, it's impossible to tell which is which...
anyone on to help me with sometihng?
@fickle vessel can you help him
Hey Stripers,
Wanted to ask a fairly easy question that i cant seem to figure out by reading Stripe APIs. In our SaaS application we have clients and end customers. I was wondering if it is possible to initiate a payment that goes from end customers credit card directly to clients bank account without going through us first.
We have a stripe account but our clients dont, and its to bulky to ask them to create stripe account during onboarding. Is this even achievable and if not is there any possible close alternatives?
Thank you
In your use case the person receiving the payment would need their own stipe account
Money laundering and KYC laws would make it almost impossible to do otherwise
I see.. The other option is to receive the funds and then make a payout but the laws regarding that here in Sweden is a pain also
Come to think about it even in wordpress in woocommerce one has to create a stripe account and then register the key in the wordpress. So i guess thats the only option actually
(NOT with Stripe) Precisely because Stripe is organized around AML and KYC, you can protect yourself and your company very well by using their systems, to a large degree off-loading the responsibilities to Stripe. In my case, I barely have to think about GDPR or compliance at all as I use Stripe to collect most of the information - I can robustly identify and verify a client without having to hold the more sensitive information in my own database
(NOT with Stripe) Also, Stripe has various ways to process payments such that the funds go almost directly to your clients' accounts with diverting your fees to your platform account - it depends on how you structure the connected accounts.
That sounds interesting & something for us. Care to develop a bit further or point me to the right direction?
(NOT with Stripe) well, you can start here: https://stripe.com/docs/connect My summary of the various experiences are: With Standard accounts, the connected account is a full-fledged, independent account which you form effectively a temporary, white-label relationship with for specifically handling payments. The Standard Connect Account is fully financially responsible for the money flows. With the Express accounts your platform is generally (but not always) ultimately responsible for the flows (so you accept refund & chargeback responsibilities), the client has a limited view into Stripe's existance as the payment processor (Uber, DoorDash and such tend to use this). With Custom accounts, the connected accounts are completely isolated from Stripe, but you become much more responsible for AML and KYC issues. Both Express and Custom have paths to split payments from one customer to multiple clients/vendors.
(NOT with Stripe)...but, as I said, "not with Stripe", so my perspective
(NOT with Stripe) On the huge plus side, the documentation is extensive, there are a lot of examples (didn't help me; my business model is far from standard), and the support here on Discord, 24-hrs during the work-week, is excellent
Ive spent most my time trying to understand why you write Not with stripe everytime, but yeah no i got it 😅
now*
Can someone walk me through the process of adding the option to add quantity during checkout
(NOT with Stripe) I have to make sure that people understand my comments are purely from my experience with no official role at all.
Yeah it was clear i shouldve known..
Thank you for this summary. Im gonna have our devs look in to it a bit more but we've been doing some research and our devs havent been able to confirm if our business logic would work with stripe or not so thats why i was looking around and found this nice little place.
Im gonna check out the link you've sent me.
Hey! Had a quick question: When modifying a user's subscription to downgrade from a usage based plan to a flat subscription plan, I'm calling delete with a clear_usage flag being set to true. What is actually happening there? What happens if a customer had used a bunch of their metered usage beforehand on the old subscription, would that be reflected in the updated invoice?
let me know if my question didn't make sense lol
Hi there, I need your assistance, I was granted for MOTO API, but when trying to use it, an error is encountered in test mode.
Relevant objects: Platform ID: acct_1F0ExBDplt1gidMZ
Log ID: req_1yUjqsYcc3OsoC
Error: parameter_unknown - payment_method_options[card][moto] (please see the attached)
Good day team.
We are implementing the google pay/apple pay payment button in a React app.
The payment options show up when Google Pay is available (in chrome browser).
We are wondering if they can be hidden?
Code related to the paymentRequest is attached also.
andromache-moto
Hello I am using Stripe customer portal for managing subscriptions and I am having a issue with Upgrades. I have multiple Products setup in Stripe, but on my Customer Portal page, I am not having an option to upgrade to another Product. Any help?
Hi, in my website, i want to create add payments methods screen like stripe dashboard have, is it possible using stripe ui elements, like this :
Hi there, I am currently in the process of FINALLY migrating our application off of the Orders API to the new Checkouts API. The new hosted checkout is really cool, but I am encountering a bit of a challenge.
I want to make use of the shipping_address_collection option in the hosted checkout, but I also want to be able to show shipping options based on the address of the user. The challenge is that you must provide the shipping_options object when you create the checkout session and if you're also collecting the user address in the hosted checkout session, then there is no way to update the shipping options based on the user's address.
This seems like a pretty typical use case. For example, we're shipping our product from Canada around the world. The available shipping options for shipping domestically are very different than those we would use to ship overseas.
Any help is super appreciated.
Hello, I want to hold payment of customer for more than 30 days but as per document it is showing 7 days. Is there any way to extend this holding days?
I've just added the ACH direct debit payments to my app. I did this by simply adding payment_settings: { payment_method_types: ["us_bank_account"] } as a field when creating a new subscription server-side. It appears to make a payment in test mode. Is this all that is required? Also, do all the events get triggered at once in test mode that would normally occur over the 2-5 day settlement period?
Hi, how can I get settlement date via API? I can't see anything on this in API docs.
Can I ask about the approach (architecture) Stripe's team had taken for 5he development of connect express onboarding?
Looks like we are going to be integrating stripe connect custom
The PM and stake holder wants to initially only support one country (netherlands) to make it easy but I am wondering how's stripe able to support every country?
I want to create sepearte components for all of the firlds of all the coutries and then create separate forms for each country and present the relevant form to each country's resident
Or the second approach
juicy-Webhook
Every field component will have an array of strings attached to it, the ids will be the required fields keys returned by stripe
Neat-Connect
All these fields will be placed in a single giant form and based on the required fields some of them will be hidden/visible
Hi everyone!
I'm in test mode trying in a custom connected account to test a payout in a non-US account. The schedule is set to manual, but I don't know how to get fake money to be available to payout. Any help would be appreciated. Thanks!
Are you integrating stripe connect custom into your app/platform?
Are you supporting all the countries or just one?
I'm a new dev in the project, Where Can I find that info?
In the source code, or try the ui of your platform
hi guys, should the initial payment be done manually by the customer even if there are default payment methods and the subscription is created via https://stripe.com/docs/api/subscriptions/create api with collection_method as charge_automatically?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
jose-topup
Hi, i'm looking to implement invoicing but have some questions
I think the problem is I don't have permissions to do a payout. Could be that the problem?
Hello Guys,
Getting below error while creating the new subscription:
This customer has no attached payment source or default payment method.
sub_1KnGidBIgKVcotz7GmR0xzxp this is the subscription that is going into incomplete state
Hi Stripe team,
is possible to resend the payout.paid webhook event if it was sent successfully and there was no error?
I have tried pressing the resend button but it shows a pop up "resend failed"
I thought you were asking about how to check "if we're supporting all countries or just one"
Sorry the misunderstood. I want money to make a bank transfer (available to payout section) in test mode
Hello Guys,
Getting below error while creating the new subscription:
This customer has no attached payment source or default payment method.
Question: When a payment intent succeeds with statement_descriptor=null, is there any way to retrieve the actual statement that was used?
@final pasture let's discuss in your thread, thanks.
Hi, I need help analysing paymentIntents logs please
noe-Webhook
hey, could you reopen my thread?https://discord.com/channels/841573134531821608/961719725954588803
Hey, we have yearly subscriptions and we want to achieve the following:
Create a subscription, the invoice should be created immediately, but the first subscription period should "get extended".
Like when a customer subscribes today, we want to have the period from 05/22 to 05/23 but the customer should be billed immediately and the subscription should be active. From my understanding we cannot use trial periods or custom billing cycle anchor with these requirements, is there another way to achieve what we want? Thanks!
Hi~ When a customer subscribe a monthly plan, when's the exactly time that the stripe to auto renew the subscription? Before plan expire or after expire? Thank you.
Hello guys,
Can we get the receipt url after creating the new subscrpition?
I would like to know we have to run the seperate api for this or we can get it in same api.
Hi @final pasture your thread is still open, shall we discuss there?
Good morning, I'm simply curious if changing the subscription price on the Stripe subscription dashboard is doable. For example, we have these client subscriptions, but we need to include shipping because the shipping charge is only received once, not on a recurrent basis.
Hi guys, I am having some trouble with webhooks signature. Did you ever met some issues about signatures ?
I have followed the documentation but I have this error message No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe?
My Code looks like this:
StripeWebhooksRouter.post(
'/',
express.raw({ type: 'application/json' }),
safeOperation(async (req, res) => {
const signature = req.headers['stripe-signature'];
let event;
if (stripeWebhooksApiKey) {
try {
event = await StripeClient.webhooks.constructEvent(JSON.stringify(req.body), signature, stripeWebhooksApiKey);
} catch (error) {
console.log(`❌ Error message: ${error.message}`);
return res.status(400).send(`Webhook Error: ${error.message}`);
}
} else {
event = req.body;
}
console.log('✅ Success:', event.id);
I have some doubts in the stripe payment_intent.
I have tried below workflow.
- initailly create a payment_intent
- then using stripe js with client_secret i have call the confirm payment method.
its request return url. i have tried in the test account actually the its not redirected to any page its simpley confirmed the payment and return to our return_url. what is the purpose of asking return url.
Note: we have try to migrate stripe charges to payment_intent for SCA.
in production it will be redirect to any page? because based on that we will decide our workflow
Hi im not a dev but chat support told me that i have to reach out to a dev as it needs coding, i want to add the shipping method in my checkout so customers can choose which method they want.. also i dont have a third party application and just want to use the payment link and invoices sent directly to customers. can someone help me ?? thanks https://stripe.com/docs/payments/checkout/shipping#shipping-rate-with-tax-code
I have a question anyone here to help me
hello ,which card I can use to test the registration payment( the first temptive success, the second failed ) => I wanna simulate webhook failure !!
Hi! I have a customer who is trying to connect his account to our system but it says "phonenumber already use under other email" but customer doesnt have any other email connected to Stripe? Any help?
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hi! I have a question about the refund charge. What event will be triggered if the refund was successful due to the bank? I see you have charge.refunded event, but it's sent pending status
Hi All! I have created a subscription on stripe in which users can choose multiple products and quantities for the products.
I am able to create the subscription with multiple items. ( I am using PHP)
I need the functionality of updating the subscription items in my application. But I am not able to update the quantities of multiple items in a single request.
I am able to update quantity of items in different requests one by one . But it will create multiple payments and invoices.
But I want to update multiple items quantities in a single request and it should come under a single payment.
Please help
Thanks in advance
Hi! We're currently moving from timed-license keys to a subscription model with Stripe. My use case is that I want users who purcahse a subscription early but still have x amount of months left on their current license key to have their renewal date extended by x amont of months. E.g., a customer has 2 months left on their expiry date, but purchases a one year subscription with us - I want that customer's subscription to be extended by 2 months. I think this is possible using Subscription Schedules. However, I haven't been able to figure out whether Schedules are something that can be setup whilst creating a Checkout Session or whether they have to be added after the Subscription has been created. Any advice would be grately appreciated. Thanks.
Hi, is it possible to know how many installments have been paid for a subscription?
Hi, I've received alot of email about received payment but it seems like fraud as I checked my dashboard all the transaction is failed or blocked.. is there anything I should be worried?
:question: @turbid timber Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Hi, when I try to save my test keys for my woocomerce website it's giving me an erorr. Can anyone help me?
Hi everyone! I need some support to see if I can make what I need. I have a SAAS in which, every month, a user needs to be charged an amount which depends on how much he used the SAAS. I would like my clients to add their credit card on Stripe and allow me to charge an amount every month. This is currently valid for most of the clients, but recently 3D Secure is requiring an action by some of the clients (i.e. enter a code) which is somehow stopping the transaction. Would it be possible to make a 3D secure authentication just once when the user saves his card in stripe?
ahh... i was trying to look for the support chat... thanks...
Hi, everyone, Is there a way to get translated error message for a given locale? thanks
Hello. does anyone know how to translate or force locale for error messages on checkout? For example : "Your card number is incomplete.". I'm using "Payment Plugins for Stripe WooCommerce" but it seems those messages are coming directly from stipe.
Hello everyone!
Question about promo codes and coupons.
Is it possible to create coupon which can be redeemed only once by each user.? Not redeemed once for all customers.
can i get transaction details like transaction id in the return_url.because we need the details before we complete the order
Hi everyone,
I am working on debiting express and custom accounts, so i can debit a connected account’s Stripe balance to credit to our platform account’s Stripe balance. The problem here is that i cannot debit an account in a different country or different currency .How can i debit these accounts ?
Hi There,
I want to integrate ACH Debit payments for specially future transactions(after 5-30 days) for our product.
But the problem is this, that I'm not understanding what should be the right flow/steps for it.
Can you please help me for this.
Our Backend is on: Node.Js
Front End is on: Angular
Hello, I want to know how much I received from Apply pay over the last 30 days. I can't find the info anywhere.
When using payment links, is there any way I can append extra information in that link to be sent back to me from its query string in a subsequent webhook?
Not particularly technical question but I need to upgrade the app version we're on (2017 lol) before I can deploy an integration. However we've got big commerce connected up to the live environment too.
Would it affect bigcommerce if I upgrade to latest? Just don't want to axe our entire ecommerce site 😫
Might be more a q for bc support idk?
Is there a way to log and access the IP address from which a verification was done. Due to the nature of my app I would like to ascertain that the verification was done from the same location as the 'trigger' to make sure that the person who is using the app within the same locality as the verifier and they are most probably the same.
Hi, we are setting up our marketplace with Stripe custom connect accounts and in order to deal with the potential for negative balances in the connect accounts we require our connect accounts to buy 'listing credits' from the platform. The credits can be used to list products on the marketplace.
Part of the listing credits purchase there will be a small amount that we use as security deposit. This security deposit then can be used to cover potential negative balance when a refund occurrs. Unused deposit will be transfered back to the connect account for payout. Do you think this is a good idea? Or are there other technical solutions that might work better? We can't use auto debit for custom accounts since we are based in Europe. Thanks!
Hi, do we have any limits for attaching prices to the product?
Requirement:
I want to create a checkout session from the order checkout page, and rather than syncing all line items as products, I want to create a product named 'Order Total' and then attach a new price for every order which I'll pass in a checkout stripe session.
Let me know if there is any other better way than this?
Thanks
Hey all, I working on https://stripe.com/docs/payments/bacs-debit/connect/accept-a-payment , in step 2 I try to call to stripe.redirectToCheckout and I'm getting error: This Checkout Session is no longer active. why is that?
Hi,
Where does Stripe store additional Billing information email addresses, on the dashboard when updating a customer there is an option to add multiple recipient email addresses... where in the api are these manages? The Customer object only has a single email string field
Hi
How can we debit funds from the bank account linked to an Express account in the USA. Our account is based in the UK. If this is not possible can you please advise by what other mechanism we can debit funds from an Express accountholder in the USA. @acoustic aurora for visibility.
Let's chat here: https://discord.com/channels/841573134531821608/963015254302928937
Hey all, I call to session = Stripe::Checkout::Session.retrieve({ id: params[:session_id], stripe_account: @direct_debit.entity.stripe_uid, }) and I getting error: <Stripe::InvalidRequestError: (Status 400) (Request req_IY8QtJhltRy8mz) Received unknown parameter: stripe_account> why is that?
Let's chat here: https://discord.com/channels/841573134531821608/963036851902488589
Hey folks,
For our Connected accounts we just noticed that we get all the webhooks in production. So even if the payment is not related to our service but stems from a different purchase on our clients' own sites for example, we get that succeeded or whatever webhook. We noticed that because our app raises an exception as it could not process the data given by the webhook.
-
We assume that there's no way for Stripe to know which webhook is relevant to our platform so Stripe sends everything our way by default and we need to filter the webhooks on our end, right?
-
Is there an easy way to filter webhooks in order to know if they belong to a purchase on our platform? (other than start fiddling with metadata)
-
This might add significant load onto our servers in the future, how do bigger companies deal with that?
Hi, I have questions on Session creation pls
What's the Q?
Does the payment_intent_data.setup_future_usage is set to "off_session" by default in "subscription" mode ?
Well, kind of
How to change MITT.: Stripe Technology Europe Ltd BENEF.: "----Name HERE----" BIC. ORD.: SXPYDEHH
Hi there, How do I retrieve payment intent on ios sdk 11.4.0?
Thanks for the help, is there a dedicated page for such specific restrictions across different countries? It's bad to find out about it only after it fails once
How can I integrate stripe local payments getaways on Wordpress. Creditcard seem fine but local payments doesn't work for me
My site was bombarded with spam orders, like thousands. Is there a way I can prevent this? Of all my clients I've never had this happen before
monishb-limitations
Hi devs, will stripe retry failed ach_debit payments? If so, how will that process look like?
Hey devs, we're a B2B SaaS company where our platform pricing is negotiated with our customers. Once agreed, they sign a contract and we invoice at the beginning of each month. Pricing is the same each month. Some customers have agreed to recurring billing. They want to pay either by credit or ACH. Is the best way to handle this to create a new product for each customer and bill for that product through the Subscriptions or Invoicing service? Is it possible to do one product where we set a different price based on customers? We anticipate customers may also add on additional services to their subscription in the future.
Just a quick question. Stripe does not allow ngrok as a url anymore? Must use the stripe webhook ?
Hello, Stripe does not link to the customer's bank verification. Unfortunately, the payments do not finalize. What can I do?
MikeD-ngrok
Hi
what is the saudi arabia support email ?
I want to contact them for linking an account
You can use support.stripe.com
I'm support agent form
https://innoshop.co/
store dev
and want to contact thwm for data of our clinet
Hello, is there an option to reduce the usage record's quantity for metered billing? I'm asking because it requires a positive integer - is there an option to reduce the quantity because we have this case - in month A, user makes 300 items and pays for them, then makes an edit and the items become 290 but in Stripe the quantity would be 0 (because it's a new billing cycle)?
You'll need to contact Stripe Support through https://support.stripe.com or, if your questions are related to integration development using Stripe, ask for help here in English.
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
yes
need for integration live data
@white slate can you describe your problem ? It would be faster to help you.
contact
yalohome2022@gmail.com
Stripe account manager
to send live integration data to support@innoshop.co
Hi devs. We're experiencing an issue where our CC form is not appearing while using Woocommerce Payments. While testing, the form shows, but not when live.
The error returned is: The client_secret provided does not match any associated PaymentIntent on this account.
Here's the Store URL: https://www.bigbillsdiecast.com
Please advise. Thanks!
Are your API Keys correctly filed in ? You can copy or regenerate them from https://dashboard.stripe.com/apikeys
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Is there a way to use a static tax from a State. We currently use automated billing, but want every customer to be invoiced with NY taxes even in their billing address is in another State
Hi, i am trying to use the api to remove a price from a subscription and add a new price. When i run my code it just adds another price. Is there a way from the api to remove the old price before adding the new one?
Thanks, Kacy - Emeline. I'll look closer and report back.
Hi ! If I remember correctly, Prices can't be removed if they were used in the past.
➡️ https://support.stripe.com will be able to help you better than us. 😄
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi Guys,
On stripe session payment mode, I want user cards to get stored by default at the Payment method level after payment is authorized for the order. I tried a couple of configs but it's not working.
Can anyone please share how I can achieve it?
Hello and thank you for even having this resource. My company is launching a beta run tomorrow morning and part of the process requires beta users to connect stripe with our existing demo account. This account has 2FA.
Is there a way to allow beta users to bypass 2FA on the test account?
They sent me here
talker - subscription price
I don't want to remove the price, just un-attach a price from the subscription and attach a new price. You are able to do this from the UI.
Hey @undone torrent -- I just started a thread with you - give me a minute
It appears the login is pushing us to Stripe Express.
Oh, that's weird; your issue isn't related to technical help, please retry with a new agent.
@full sapphire appreciate the backup and guidance, but please give us a chance to help users here first. The extra messages and main channel chatter is making it difficult to track folks here.
thx
Sorry, I'm starting to like helping people haha... 😅
Kacy you can help me if you want we just need to bypass 2FA in test mode to make the beta process smooth tomorrow. I can't imagine manually sending text codes to all beta users.
This is specifically for Connect Onboarding in test mode.
rahulraval - checkout payments
I'll wait for threads so I don't end up making a mess 😅
Can an official support staff help with our issue? We're not sure how to update our API keys since we signed up through the Woocommerce Payments setup method. Any attempt to go to the API creds page lead us back to the Stripe Express config pages.
I need help. When I try to click the SDK referenece for React-Native smart reader I get a 404. I'm not sure where to find the smart reader reference for React-Native SDK. Thanks
https://stripe.com/docs/terminal/payments/connect-reader?terminal-sdk-platform=react-native&reader-type=smart#discover-readers
@unkempt knot please see explanation in this thread
We currently use Cards, ACH Debits and ACH Credits for our payments with the sources API. I'm in the process of converting cards and ACH Debits to the Payment Intents api and I'm unclear if there is a beta for the ACH credits with PaymentIntents.
Additionally, it would appear if I wanted to load all of the payment methods attached for a customer I need to query https://stripe.com/docs/api/payment_methods/customer_list for each of the type's since sype is a require paramater. So if we supported 5 payment methods types we would have to execute 5 seperate queries (once for each type). Is that correct?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hello! I'm really hoping anyone can help out here 🙂 I'm trying to use a payment link and include the {checkout_session_id} in my confirmation page url, as specified per https://stripe.com/docs/payments/payment-links#change-confirmation-behavior, but so far it only redirects me to <myurl>/{checkout_session_id} (literally). Am I missing something?
We're having trouble with our SetupIntent it gives status error code "setup_intent_authentication_failure" - "The latest attempt to set up the payment method has failed because authentication failed." - however the payment method was sent and the setup intent status is: "requires_payment_method" - can someone at Stripe take a look at our SetupIntent please? evt_1Kn1eBAjACWJ3eD99MgnTJ66
Hey Team,
We add metadata to payment methods created with stripe.createPaymentMethod() and it is working great.
Is it possible to do the same with the request button when using paymentRequest()? I tried to add metadata to the provided options but it did not work.
Thanks!
Hi,
With Stripe JS, can I handle local payments like bancontact, giropay, eps and so on, without redirecting the user using an IFrame inside my payment page? like 3ds for card payment?
matthias bon - payment link
garreh - setup intent error
patrik - metadata
manu_occhia - authentication
Hi, when creating a subscription with metered pricing, can we set backdate_start_date? If set, can we report usage for the past?
Hey,
when a cc refund is made but the status is 'pending', is there still a balance transaction created for that refund, or is it only made when the refund goes to success?
Hello i really need help abount my account and my money ! who can i talk too 😦
hello i need help in the payment showing error
Hello, Stripe doesn't link to the customer's bank verification. The payments don't finalize. What can i do ?
Hello, if a payment of a subscription invoice fails due to needed 3Ds authentication of the stored payment method, are both invoice.payment_action_required and invoice.payment_failed events triggered?
I am having some issues with the subscriptions endpoint. I am passing in the SubscriptionListOptions with the Customer Identifier but getting 0 results. This customer has a subscription that starts April 12th.
having trouble posting a customer update. Getting this error
{
error: {
message: "Invalid array",
param: "tax_id_data",
type: "invalid_request_error"
}
}
I am posting tax values like this
loHttp.AddPostKey("tax_exempt",'exempt')
loHttp.AddPostKey("tax_id_data[type]",[us_ein])
loHttp.AddPostKey("tax_id_data[value]","12-34567890")
I am able to add a customer using arrays like this, it is only the tax array that fails
loHttp.AddPostKey("address[city]","New York")
loHttp.AddPostKey("address[state]","NY")
loHttp.AddPostKey("address[postal_code]","10001")
Hey all, have a question regarding failed transactions/updating payment information and charging automatically
Desired outcome:
When there is a failed invoice, the user receives an email to update payment information, what we want if possible, is instead of the user going to the screen to just add a new payment method, we want a form so the user can provide a new card, when the user submits the hosted form with a new payment method, payment charge attempt will be automatically made.
Essentially, in this email, where there is the "update payment method" button, we want the second attached screenshot to be the url the button directs to
nftboys-tax
any suggestions for how to go about hiring someone to create a hold transaction for me and then give me a boost over some of the hurdles I am encountering? Anyone here know of people up for that?
I am having some trouble integrating the customer portal in my next.js application. I have followed the steps in the documentation but I am having a hard time figuring out how to get the customer ID passed to the api call after the user has logged in. I have it set up so that each customers meta data has an auth0 user id associated with it. So my initial though was to pass the user meta data to a stripe query which would then return the customers ID but I am unable to call auth0's useUser function in an API route. Has anyone here implemented the customer portal in next.js and can help?
I apologize, I am not a developer but need confirmation/redirecting because I am dealing with a time sensitive matter. On the 'Contact Stripe Support' page, all three options (Email, Chat, Request a Phone Call) seem to lead to the same page to email, and email has not sufficiently been responding. Can someone briefly direct me on how to reach either the chat function or the phone for support? Or is this how it is currently intended & email is the only available contact option?
(In case it matters, the issue I have pertains to my dashboard not having any tab/selection whatsoever to access a 1099, but I know this is not the place to ask for actual support.)
Trying to model a product on Stripe and wondering what y'all do in this scenario.
I've got standard-ish recurrent subscriptions with flat-rate pricing, terms, renewals, etc - no issues there. Then there's a one-time use product that expires (use it or lose it). Analogy: movie theater ticket - buy quantity of 1-N, must use by certain date/time. Question/challenge: how to deal with expiration aspect.
To keep track of the expiration outside of Stripe would be very unfortunate because a number of workflows in Stripe that (otherwise work out of the box) would have to be impacted.
Am I missing an option to do this in Stripe?
<CardNumberElement id="cardNumber" />
In react using this component, how do I bring back the card detect icon?
Love the stripe built-in icons, but they are not appearing on these imports from react-stripe-js
The screenshot labeled 'Credit Card' is mine, the other 2 are from stripe docs
CardNumberElement,
CardExpiryElement,
CardCvcElement,
I have implemented AliPay with no problem but now I want to implement credit-cards and I wonder if I can just redirect to Stripe saying the customer wants to pay with credit-card and Stripe shows a credit-card payment page. I am using PHP with Payment Methods and Payment Intents but perhaps I need to use something else.
Hello,
Our developers are having issue implementing the buying experience from one customer (one order) with multiple products from multiple sellers.
We would like to have support/advice on best practices to implement transfers when purchasing products from different sellers within a single order (application_fee on invoices, transfer towards the multiple sellers, invoicing for each sellers).
Hello everyone,
Is there any way to put a subscription to "Unpaid" manually?
Can anyone from stripe help me out with back tracking an order?
Hi everyone,, i'm developing a system in laravel based on subscriptions with cashier. How can I receive a subscription update from stripe to update my database?
Is there no way to see the ID of a mandate assoicated with a particular payment method?
Let me re-open your thread @crisp helm!
When a subsequent subscription renewal triggers a PaymentIntentSucceeded - is it guaranteed that the invoice option will have already been created by that point?
Hi everyone, is it possible to find out bank issuer from payment_method attached to the customer? I have some impression that i have seen something like that, but can't find this - any help would be appreciated!
Hello, I am currently working on importing invoicing data into Netsuite. We have over 4,000 outstanding/closed invoices that need to be cleaned up and closed if they are not collectible. We need to do this cleanup before we “go live” and push the live data from Stripe into Netsuite. Is there an easy way to do this?
WebHookController.php(17): Stripe\\StripeObject::constructFrom()
dev.ERROR: array_keys() expects parameter 1 to be array, null given {"exception":"[object] (ErrorException(code: 0): array_keys() expects parameter 1 to be array, null given at D:\\xxx\\xxx\\xxx\\BackEnd\\vendor\\stripe\\stripe-php\\lib\\StripeObject.php:277)
.
I'm currently billing and completing a new website for a Pilates client using the WIX platform I've been told by WIX that stripe allows payments for subscriptions as well as individual one time purchases for example for a one time Pilates class however. it's not clear on the website that if it does the one time purchases. Can you please explain or confirm that it does one time purchases as well as subscriptions ?
hello team : is there a dashboard in Stripe where one can see list of all emails sent out to customers?
Hello I am having trouble using the CardForm in "@stripe/stripe-react-native" for android. Specifically the styles are not loading properly. I keep getting the Error:
Hi guys. I wouldlike to ask about refunding in Stripe. I read in the documentation that if we use direct charges in connect accounts and then our users refunds and they don;t have the funds, then the refund is in a pending state until they get funds. I saw that it is possible to add funds to the connect account to cover refunds but it looks like the user has to log in to their connect account. Is there a way I can do this progremtically? So they can do it through our app? The use case is: Our users can create events in out app. They sell tickets through our app. Most of the hosts need to book things like speakers and venues so the payouts are done before the event is done. Once the event is done, they might need to refund some users, but they might not have the funds in their account. what is the best way for them to top up without them having to log in to their connect account?
Thank you in advance!
Does Stripe maintain/present an understanding of the connections between an account's accepted payments and which of those (and refunds) are captured in a payout?
Hello I need my payments
Hey, quick question.
Any plans on supporting lightning?
I can’t login Ecwid can’t help
I am trying to update a stripe subscription using \Stripe\Subscription::update() with proration. But the payment fails due to 3D secure and I am getting the json response. What should I do to make the user complete the payment? I am using stripe checkout and stripe PHP sdk. Below is my code \Stripe\Subscription::update($s->stripe_id, [
'proration_behavior' => 'always_invoice',
'payment_behavior'=>'pending_if_incomplete',
'items' => [
[
'price' => 'price_XXXXXXX',
'quantity' => 10001,
]
],
]);
HI guys, the Stripe Checkout is not calculating any VAT amount for products sold from one EU country to another. It does calculate it for customers from the same country of the Stripe account thought. Is this a configuration that I'm missing?
Technically if they're outside the EU then the VAT would be determined by the receiving country no?
Both issuing company and customer are based in the EU in this case
IF you look closely. you'll see that it is set to USD.
Max-RS-VAT
Hey all, had a question regarding Invoices.
What is the expected behavior of an invoice whose payment method is invalid?
If a user's payment method is invalid/declined, is it expected behavior for the email link to direct the user to the a company's site to add/update a payment method and re-try the transaction? Or should the update payment info button in the email accept the updated payment method and automatically try charging the new card?
If this is expected is there a method to get the invoice id through the emails?
with a terminal, is there something specific i need to do after a payment fails (for something like insufficient funds). had a terminal over the weekend getting stuck with the following error after a payment attempt (rebooting fixed it)
Hello.
We have a couple of questions regarding the Connect Onboarding for our users:
- Upon testing I noticed that whenever I hit the “save for later” button, the web shows a loader and it continues to load without nothing happening. What could be the cause of that? Because at that point there is no code from us executing.
- Is there a way to skip the SSN field?
- How are the refresh_url and return_url fields usually used?
Hi
I have a question about payouts. If I receive money in USD$ can I transfer it to my CAD$ bank account or do I have to transfer it to a USD$ account?
it's easier to understand with the code 🙂
Can someone help me?
hello! i have a question about express connect accounts. I want to payout marketplace sellers using express connect accounts. im unsure at what point stripe fees are taken out. in my test account settings page there is a collected fees tab of the activity section, but it is empty. do stripe fees get taken out of express connected account payouts or do I as the platform pay the transaction fees? is this configurable. some clarification would be helpful. thanks!
Stripe Terminal Tips support. In most all situations tips are levied only on the services part of a payment. In another vendor's API we had the ability to specify a service_amount to be used for tipping (with service_amount <= amount), in particular for %-based tips. How does Stripe deal with a charge amount which is part service oriented?
Hello team : Using the invoices data for data analytics purpose, we wanted to get a sense of what the time period of an invoice is for the Period Start and period end on the first invoices are always the same so we cannot rely on that. What is a good way to get the time the invoice covers?
Hi Stripe! Is there an equivalent to stripe.retrievePaymentIntent for orders (beta) that require redirection to get the order status when the client returns to the return_url?
Hi Stripe Team, I'm facing an issue with a bluetooth reader, and I was wondering if you could help me, the reader I'm trying to connect to comes back with this response:
"error": "Bluetooth unexpectedly disconnected during operation."
It finds the reader but for some reason has issues connecting to it? Any idea why this might be happening. I'm using the Stripe Terminal SDK for Android
Hi, is there a way to manually close the payment request?
Is there a way to limit the use of a promo code by a particular user? lets say for a referral use case?
Hi! I have a question about payouts. If I receive money in USD$ can I transfer it to my CAD$ bank account or do I have to transfer it to a USD$ account?
Is there any way I can get help with my stripe account? I have money on hold & havent been able to access it for weeks .... Like an email or customer service??
@sweet pebble let's stick to the open thread I have
What is this field invoice_customer_balance_settings on the subscription object after creating a subscription through a Checkout Session pls ? Can't find it in the doc
Can a user with a developer role create more than 1 live secret key? I am trying to create another one and it doesn't let me.
I'm writing a unit text for a component that includes a List. It seems that the ListItem s are not rendering in the test environment.
Enabled custom domain but stripe.checkout.sessions.create is still redirecting to checkout.stripe.com and not mysubdomain.mydomain.com
is there way to determine the fee of a payment intent without actually running the payment? We are on standard 2.90% + 0.30 per item pricing
hello
i have and issue with Google payments i have bien blocked there without not reason
i dont understand
yes i make a refund with a customer
and i have thse in my account
@agile tulip Can you respond in the thread I created for you above?
Hello having some issues verifiying my website. Could you help? I would not like to close the account!
Hi, in laravel how can i create a handle to use with webhook? and how can i do local test?
I'm currently integrating stripe into my platform, and wanted to assure that I'm following best practices to authorize a card payment (authorize, not capture; & for the payment methods credit card, Google Pay or Apple Pay):
a) Client clicks on button "Pay" of website
b) This triggers a server request
c)
That server request creates a payment intent with all the connected account ID (for the payout), the customer ID, the payment method ID (of the payment method of the customer), and uses 'confirm' => true to immediately confirm it.
d) Upon successful payment intent creation, I inspect the "status" property of the thus returned payment intent object.
e) If it is 'requires_capture', I consider the authorization to be complete.
f) If it is 'requires_action', and 'next_action.type' is 'redirect_to_url', I send the payment intent's client secret to the frontend, where I call stripe.confirmCardPayment to trigger the 3d-secure authorization (https://stripe.com/docs/js/payment_intents/confirm_card_payment). Upon success, I then let the server know that the payment has been authorized. Like this, a redirect will NEVER happen for the above-mentioned payment methods if coded in the explained way.
Am I right with all of this; do I understand your integration correctly?
We use the invoices data for data analytics purpose, we wanted to get a sense of what the time period of an invoice is for the Period Start and period end on the first invoices are always the same so we cannot rely on that. What is a good way to get the time the invoice covers? If I do
stripe invoices list --customer=cus_LUSmtjPkaPuRaf
I see that
"period_end": 1649708941,
"period_start": 1649708941,
These are the same value. how do Ifind out is the one-month range this invoice covers?
Is there any information for recommended practices for handling time zone differences for stripe API?
why my account cannot Pay out extra funds to bank account?
please i need for resolved this
@fickle vessel can you hhelp him
@full gustcontact @fickle vessel he can help you ]
@muted smelt Why would @fickle vessel be able to help them? Neither of you work at Stripe.
what ??
@idle iris What do you mean?
noo just help if we can
I'm using the ReactJS Stripe integration example (https://stripe.com/docs/stripe-js/react#element-components) but keep getting this error:
IntegrationError: Invalid value for elements(): clientSecret should be a client secret of the form ${id}_secret_${secret}. The secret is straight from Stripe. I tried adding {{ }} around it but still didn't worl
stripe cli install errors
stripe webhook events question: checkout session completed vs. payment_intent.succeeded
@fresh hinge Feel free to ask your question in the thread you already have open
Hi !
We have an implementation, that uses OTP Checkout, and on PaymentIntentSucceeded, we just write customer-id to the CustomerSections database.
if(stripeEvent.Type == Stripe.Events.PaymentIntentSucceeded)
{
// When you succeeded a payment intent, you give package to the user.
var stripeSubscription = stripeEvent.Data.Object as PaymentIntent;
var stripeCustomer = await _customerService.GetAsync(stripeSubscription.CustomerId);
var data = _mapper.Map<SubscriptionUpdatedEvent>(stripeSubscription);
_mapper.Map(stripeCustomer, data);
var eventGridEvent = new EventGridEvent($"{data.StripeCustomerId}", data.Subject, data, data.EventType, DateTime.UtcNow, "1.0");
await eventGrid.AddAsync(eventGridEvent);
}
Now, on customers database, we want to have a column, which holds status for those sections. Lets say the colum's name is going to be, SectionStatus.
And it will be empty when I create a customer. I want to fill it with Incomplete in case the user didn't clicked into "buy" and redirected to the checkoutpage, but didn't finished his payment (maybe closed the browser)
And it should be Active, if I've finished the payment.
So, I can write Active to the database on the code I shared above, since it is PaymentIntentSucceeded.
But what event should I look for Incompleted Payment Intents ?
Should I write Incomplete to the database when PaymentIntentCreated event occurs, and update the incomplete with active when PaymentIntentSucceeded ?
Because I could not find an event that says something about Incomplete.
Hello,
I’m working on a failed payment flow for my app. My app runs a crowdfunding model. So we save cards and only charge if the crowdfund reaches its goal. I’m saving cards with SetupIntents using PaymentElements and attaching them to a Stripe Customer.
I’m noticing that zip and cvc checks are returning unavailable in live mode, when they were returning passed in test. After some reading, I think this may be because of “card testing” and that I haven’t officially charged the card yet. Does this sound right? I'm seeing that information in the docs here: https://support.stripe.com/questions/check-if-a-card-is-valid-without-a-charge
As a result, I’m able to save a card with bogus exp date, cvc, and zip code in live mode. It seems to be able to tell if the card number is bogus though. Is that the intended behavior when saving a card for later? Any clarification would be appreciated!
I really want to get payments right with my customers. So any integration tips outside of what I've mentioned would also be helpful.
Hello,
One of my team member's email got locked out due to incorrect 2 way factor login since she changed her phone number. As an administrator of the account, I am unable to disable her 2 way factor login for her to be able to login again. Please help us.
Hopefully a simple question about ACH Debits via Payment Methods and mandates. Assuming I create a Setup Intent and confirm it with a mandate when the setup intent is verified I will have a Payment Method with a mandate that I can use to charge later. However if there is a dispute on a charge for this method the mandate as per the documenation is invalidated. How do I add a new mandate to the Payment Method to make it valid again?
Hi guys, which method should I use for webhook to capture client payment on subscriptions? payment.paid or payment_intent.paid?
Hi team, I'm moaoran (David) from Xero Go. Just have two questions. 1. Why do we still need to register Apple domain for each customer's Stripe account? We have already done that for our Company's stripe account but while testing we found we still can't see Apple pay button.
2. Does account status matter for making this API call ? if it does what status of account that we can make this call? For example, account status needs to be Connected to register the domain
Hello. We noticed recently maybe around March 13th or so that the response for a POST request to create an Issuing Card does not return the cardholder name as a top level property in production (livemode true) but development does (livemode false).
I have the request logs for each. We just have to update to use the returned cardholder object name property so easy enough but just letting anyone know.
Hello all, I am trying to use the external account api. However, rather than tying it to a card, I would like to tie it to a bank account with an account/routing number.
I cannot seem to find the account number as a field, though. Is this possible?
I would like to confirm if it's possible to use multiple Apple Pay Certificates? If I'm not mistaken, Merchant ID Apple only allows one activated certificate. That said, having multiple Apple Pay Certificates isn't possible I believe. I also checked it here: https://developer.apple.com/forums/thread/656731 , I can only change but not add multiple certs.
I'm using a plugin which is Braintree, May I know if this is possible? Thank you so much!
Hi all, is there a way to create Stripe Connected accounts without rerouting them to the Stripe Connected Account creation page?
Hi, is there a way to make the customer inform name, SSN, address, all the relevant data, using Elements ?
Is there a good guide to use Stripe w/ React, and Serverless? (No cloud functions and stuff either, Ideally I'd like to just send data to Stripe and have Stripe handle everything, NB: I'm using firebase and I know it has cloud functions as a last resort, but I'd rather not move to that tier yet)
On stripe checkout, is it possible to modify the font colors at all? Our theme color is a darker blue that makes the black text hard to read.
DLAN-colors
Is there a way to add a surcharge to a subscription (sort of the opposite of a coupon) on a customer-by-customer basis?
signup-surcharge
Hello there, I'm using stripe javascript api to receive payment. i have receive a response of one txn like Your card was declined but there is no record captured in stripe dashboard about this txn
Hi There,
Actually I want to integrate ACH Debit into our Product.
I tried this Prebuilt Checkout: https://stripe.com/docs/payments/ach-debit/set-up-payment?platform=checkout
So thing we do have a product/purchase based system where a User can do Payments many times accordingly.
I saw in the above checkout process user need to fill Bank details on every payments.
Is there any way to retrieve his previous payment methods which he added for ACH Debit in the last payment.
So we can bypass the adding bank information(Payment Method) again for the same user and user can directly checkout payment.
Hi, How to i can fix this issue in Magento 2 Admin dashaboard.
Duplicate webhooks configuration detected for: International (Test Mode) - Please ensure that you only have a single webhook configured per Stripe account.
=> Actually i am using multi stores in my magento 2 website. I have configured stripe of international store and default is auto. But there this Warning Notification is showing.
webhook post response: context deadline exceeded (Client.Timeout exceeded while awaiting headers)
Hello
I run a platform subscription through Stripe.
Users can subscribe to an introductory package and then upgrade.
Payments taken monthly.
I have had a user who has upgraded their account be charged for both subscriptions in a single payment- I can’t find any record of the initial subscription being still active. Can I have some assistance please?
i need help with my account
hello i need help with my account, can you please help me?
Quick check, the amount that is send in checkout.sessions, that's in cents right?
hello, i would like to ask how to add my bank account?
i am using MOX bank
but i can't find the bank code
Good morning! I would like to add the 'customer_balance' payment method when opening invoices and I have followed the documentation about how to do that. Unfortunately, I am receiving conflicting information from the docs and the API response when testing. This link says that 'customer_balance' accepts EUR currency payments.
https://stripe.com/docs/api/invoices/create#create_invoice-payment_settings-payment_method_types
but the API responds with:
{ "error": { "message": "The payment method type customer_balance does not support the currency eur.", "param": "payment_settings[payment_method_types]", "payment_method_type": "customer_balance", "type": "invalid_request_error" } }
Am I missing something about how to set up the invoice items or is this feature not fully released yet?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
A couple of questions about ACH 2-day settlement eligibility.
The setup: we're a platform, we use Stripe Connect, and all payments are done on the behalf of our customers. We've got ACH support implemented using older Bank Accounts/Charges api.
The question: what's the simplest way to get to 2-day settlement flow, which is mentioned on newer Direct Debit/Payment Intents documentation?
Do we need to switch to using Payment Intents? If so, can we retain existing account verification through either microtransactions or Plaid?
Are there any requirements for connected accounts to have 2-day settlement? (we use Express accounts).
Hey all, I can retrieve a customer by email?
morning,can we disable the text verification code on log in
Hi 🙂
i create a subscription with trial, for that the client use stripeJS to create paymentMethod, i give to my php the paymentMethodId created, i attach paymentMethod with my customer.
i have an issue with a card, when i attach it : decline authentication_required
the 3ds verification is later when i call create subscription. how can i ask 3DS early maybe in stripjs on paymentmethod creation ?
Hi there, we've got this customer that is using a credit card to pay for a subscription. The previous invoices have no issue but the latest one failed and has the following failure message:
Payment failed because of incorrect card number Tell the customer to try again with the correct number. If that doesn't work, they should contact their issuing bank.
This makes no sense to me since they haven't updated any information of the credit card on Stripe.
Hi there,
regarding stripe fee calculation, the fees vary depending on the type of card. is there is any method to calculate the stripe fee in advance.
Hi all, can anyone redirect me to api to turn on/off auto-renewal for stripe subscriptions for customer?
How can we send the email (reminder) to customer for Upcoming expire product without Stripe Subscription? Do we need to build our own reminder?
Hi, if i use hosted invoice page to collect payment from customer with only payment option being ach_debit will that customer receive email notification in a case of failed payment? I tried it in test mode with test account numbers but there was no email notification regarding failed payment.
It seems it is not possible to redirect to a Stripe URL when submitting a form if the method is POST. Reduced test case: https://codepen.io/yoancutillas/pen/WNdKeje
Can you confirm that? Thanks!
Hello ,
Does Stripe API support other languages in invoices (I want to download french invoices via API call)
thanks in advance!
Hi team, how can I upgrade to subscription-price-A(monthly) from subscription-price-B(annual)? And I need the change to happen at the end of subscription-price-A period, not immediately.
Hello, I have a coupon problem with checkout.
From the Stripe Dashboard, Products, coupons, add a new and select some products for Applicable products, but when i try to apply the code, it tells me that the products are not included
I don't understand why... 😦
Hi ,
what is steps or list of api needed to deduct payment monthly from credit card /debit card/apple pay?
can we use create charge (https://stripe.com/docs/api/charges/create) to deduct payment from credit/debit/apple pay?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.