#dev-help

paper wave Mar 30, 2022, 11:11 AM

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customer use qr code by alipay

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no want customer put their email every time when they pay by card or Alipay

vocal wagon Mar 30, 2022, 11:19 AM

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Hi All, I am using stripe extension for magento 2 and activated google pay and apple pay. I have configurable products which has quantity 1. If I want to buy this product via google pay as example, the product was added to the cart and opened the stripe popup. After I fill the test data, popup disappears and there is an error message "product is out of stock". It is not able to finish the order. Has someone same issue, how should I solve it?

spiral gust Mar 30, 2022, 11:28 AM

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Hi all. I am using Stripe Checkout and wonder if I can create Session object with multiple shipping rate based on customer's shipping address country e.g. $5 for US, $10 for Canada. I have searched old conversation and found this #dev-help message but in Stripe document https://stripe.com/docs/payments/checkout/shipping#create-checkout-session-with-options it seems there is no solution yet.

feral bobcat Mar 30, 2022, 11:31 AM

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Hello, I have this checkout flow:

server (backend) creates payment intent
client (frontend) makes checkout api call (adding payment method and confirm on front or sending payment method to server)
server checks paymentintent status, if it requires payment method confirms it with the payment method passed from client or uses default payment method set by user)
checks payment intent status if its not successful - fail whole checkout or finishes checkout with generated order
Do this flow needs other status checks or extra logic to make sure payment succeeded? Is this complete? Is there any possibility that this situation may happen: I get paymentintent status other than success and later it change to succeeded after some time?

violet obsidian Mar 30, 2022, 11:41 AM

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Hello Team, My Application and web it is possible to automatic deduct money in my saved card (debit/credit) in duration of time when money is 0 then send to my stripe account wallet.

i am stuck this issue.

because i am purchasing my auto subscription plan at that time from wallet money.

uneven blaze Mar 30, 2022, 11:53 AM

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Hi everybody, I am using Stripe checkout. When I try to order via mobile the api returns the problem {
"error": {
"code": "parameter_missing",
"doc_url": "https://stripe.com/docs/error-codes/parameter-missing",
"message": "Can only apply an application_fee_amount when the PaymentIntent is attempting a direct payment (using an OAuth key or Stripe-Account header) or destination payment (using transfer_data[destination]).",
"param": "application_fee_amount",
"type": "invalid_request_error"
}
}

Error codes

Learn more about common error codes and how to resolve them.

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When I am ordering on desktop there is no problem, and in the logs it says that there is an application_fee_amount, can anybody help with this?

wispy ether Mar 30, 2022, 11:56 AM

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hello 🙂
We are using "Checkout Ui" to setup a new payment method for the customer

And we need to create a void transaction (refundable) with a fixed amount (about 1 AED) to validate the customer payment method during the setup session how can we do that?

How we are making the customer add new payment method?
https://stripe.com/docs/payments/save-and-reuse?platform=checkout

Set up future payments

Learn how to save card details and charge your customers later.

light sparrow Mar 30, 2022, 12:15 PM

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Hi @meager hawk sorry I lost my connection. Can you please unarchive by thread on Connect

vocal wagon Mar 30, 2022, 12:15 PM

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hello, is it possible to send invoices to connecting accounts with a summary of all the payments received with multiple transfers and charges?

graceful light Mar 30, 2022, 12:26 PM

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hello, i'm getting "TypeError: Cannot read property 'sessions' of undefined" when i do

stripe.billingPortal.sessions.create({
customer: 'cus_xxx',
return_url: 'https://example.com/account',
});

hallow wadi Mar 30, 2022, 12:36 PM

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Hi, sorry my thread got archived during the night, I'm back online now though and still have questions about #dev-help message.

The answer in that thread is that the UI shows PDT (which is odd because my personal timezone is EST). Does the UI hardcode to PDT?

Or if I were in CET timezone would the date range in the UI change?

I guess if we want everyone around the world to see their billing cycle be <month first day> - <month last day> then actually the billing cycle anchor cannot be a constant and instead would need to be based on their timezone.

It would be nice if Stripe made it clear which timezones are being considered in these UIs.

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autumn creek Mar 30, 2022, 12:51 PM

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does stripe have the option to create bank accounts?

wild wedge Mar 30, 2022, 12:53 PM

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Hello. Does stripe include the paiementt with the french ancv.com connect service? This is the official French organisation that allows companies to offer holiday vouchers to their employees.

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https://connect.ancv.com/

Mon compte Chèque-Vacances Connect

cerulean pineBOT Mar 30, 2022, 1:00 PM

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:question: @wild wedge Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

split pier Mar 30, 2022, 1:01 PM

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hi
how user can see saved payment methods in stripe hosted invoice interface?
my user has multiple payment methods added with payment component

tepid gust Mar 30, 2022, 1:07 PM

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@stray oxide (replying off-thread since #958388938123411476 is archived)
It was for multiple non-invoiced charges which my customer needs a PDF receipt for. I have to manually create the pdf by printing the email permalink, it's annoying.
I know Stripe can generate PDFs for receipts, would be good to have those (please!)

compact shale Mar 30, 2022, 1:10 PM

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Hey folks, I am new to this page. I am looking for a way to charge customers in their native currency automatically. I am wondering if anyone has had success with this through some Stripe documentation to do it automatically or setting their website to recognize geo location and then directing to the appropriate stripe store (meaning listing the product multiple times in different currencies and then directing customers to the appropriate store) Thanks!!

heady bay Mar 30, 2022, 1:17 PM

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Hey, I found this backend code and it works, but I want it to directly purchase the product ID that was set on the stripe page, I was thinking of something like https://api.stripe.com/v1/charges:productID but honestly I don't know how to do it or not.

I made a wix payment form that should deal with Stripe API to purchase specific products

But honestly I am new to this and I need some help

import { fetch } from "wix-fetch";
export async function charge(token, payment) { const cart = payment; const apiKey = "apiHere"; const response = await fetch("https://api.stripe.com/v1/charges", { method: "post", headers: { "Content-Type": "application/x-www-form-urlencoded", "Authorization": "Bearer " + apiKey }, body: encodeBody(token, cart) }); if (response.status >= 200 && response.status < 300) { return await response.json(); } return await response.text(); }

function encodeBody(token, cart) { let encoded = ""; for (let [k, v] of Object.entries(cart)) { encoded = encoded.concat(k, "=", encodeURI(v), "&"); } encoded = encoded.concat("source=", encodeURI(token)); return encoded; }```

vocal wagon Mar 30, 2022, 1:22 PM

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Error: Invalid Stripe API version: [object Object] ..facing this error

stable veldt Mar 30, 2022, 1:28 PM

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Hi guys, I'm not sure if this is the correct place to ask (I've just joined) but does anyone know the correct parameter to pass to the Stripe Elements card entry widget to specify that it's a MOTO transaction? I use the widget in an online booking module (for our restaurant software) which is not MOTO and therefore correctly asks for the SCA authentication. However, we also use the Elements Widget embedded in our software which runs in the restaurants. Here they wish to take card details over the phone but I assume I need to tell stripe that this is a MOTO payment via a parameter or something. (I am also aware that we need Stripe to enable the MOTO on the account, but let's assume it has already been enabled).

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(sorry for the long message!)

native wind Mar 30, 2022, 1:30 PM

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Hello. Im seeing some discrepencies between the stripe dashboard and the api when i set a users subscription to cancel. Ive also had a few users claim to have canceled but their subscription remains active (when they cancel i update the subscription cancel at the end of the period). I have subscriptions with the cancel_at_period_end property set to true but dont see any indication of that in the dashboard. Im not sure of some users being unable to cancel is related. What is the aprioprate next step to figure out if there is something on my end i can do to solve this issue? thanks as always!

limpid widget Mar 30, 2022, 1:31 PM

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Hi, I am trying to update the postal code on a card using this command: https://stripe.com/docs/api/payment_methods/update -- I am getting a 'card_declined' message. Why am I getting this error if all I am trying to do is update the postal code?

lone iron Mar 30, 2022, 1:37 PM

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Hi, I'm looking for a link between Grafity Forms (wordpress) and Stripe for subscriptions.

So far so good, but I have one problem. I would like to have the VAT automatically calculated in Stripe based on the address? Can this be done from Stripe or do I have to manually put it in my form.

vocal wagon Mar 30, 2022, 1:37 PM

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Error: Invalid Stripe API version: [object Object] ..facing this error

ember bear Mar 30, 2022, 1:37 PM

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@vocal wagon let's keep it in the thread I already opened

dim dove Mar 30, 2022, 1:39 PM

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Hey, Is there a way you can add a new bank account to pay out too? or can you only payout to one? Thanks

vocal wagon Mar 30, 2022, 1:43 PM

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hello, i opened this threat and was closed. The question:

hello, is it possible to send invoices to connecting accounts with a summary of all the payments received with multiple transfers and charges?

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monthly send invoices with the summary of all movements

shell bolt Mar 30, 2022, 1:47 PM

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Hi, I have an issue when trying to use Stripe elements method confirmPayment against a connected account. When I try to do this, I am currently getting the message:
"No such payment_intent".

bright kernel Mar 30, 2022, 1:59 PM

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It says that the payment blocked, why ?

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What this guy tried to do ?

arctic wolf Mar 30, 2022, 2:07 PM

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Hi, I've creating an invoice payment from client with transfer data to a stripe connected account. Is there a way to generate an invoice from the connected account to the platform too ? Regards

balmy yacht Mar 30, 2022, 2:07 PM

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Is there any guidance I can give one of our customers that successfully purchased on our site but then her card was compromised from a different site minutes later? Her comments: "I purchased at 4:53 pm yesterday. Your site is not secure. Within minutes ny Visa was compromised, a charge of $157 from a fraudulent site appeared on my account. VISA notified me last night that this fraudulent charge appeared and they shut down my account. " A little bit more background - we process thousands of charges a day and this is the first message of its kind coming into our help desk. We use stripe elements for the credit card form.

cerulean portal Mar 30, 2022, 2:33 PM

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Hi, on iOS SDK, Can I check that user already have default payment method?

sudden pawn Mar 30, 2022, 2:34 PM

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Hi Team

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i am getting 403 for some of webhook events and some are processing successful with same end point

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can you please help

buoyant skiff Mar 30, 2022, 2:35 PM

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Hello folks. This is Francisco writing from spain. I'm trying to cancel a subscription where a disputed is close and lost.
At the moment, when your payment method is SEPA, invoices are paid even though a dispute was created.

What I want is call by webhook when charge.dispute.close and cancel the subscription. The way I have found to do this is query payment_intent that come in charge event, after load payment_intent in payment_intent I have invoice id where I can found subscription Id.

The problem is that I don’t know how simulate this with stripe-cli… I’ll need create a dispute about an existing charge.

I hope I have explained right 😀

half fog Mar 30, 2022, 2:46 PM

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Hey! I'm using Stripe Checkout to setup Bacs Debit mandates which is working great, but one person has raised an issue whereby their bank account needs two people to sign off on setting up new direct debits. They're reluctant to setup their direct debit using Stripe Checkout because it presents them with the following message: "I understand that Stripe will be collecting Direct Debits on behalf of XXX and confirm that I am the account holder and the only person required to authorise debits from this account." - Which of course they are not the sole account holder. Is there a way to setup these types of direct debits? Thanks 🙂

shell bolt Mar 30, 2022, 3:07 PM

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I am using Stripe elements method confirmPayment with CaptureMethod = "manual". Do I have any control on the length of time that I have to capture that payment or is it fixed at 7 days?

rancid arrow Mar 30, 2022, 3:29 PM

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Hi! Quick question: I'm amazed by how Stripe shows all API calls made for a certain payment and was wondering what technology Stripe is using in the back-end for storing and quering these request logs?

limpid widget Mar 30, 2022, 3:32 PM

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I am trying to pass in validate: false in PHP but I am getting an error. How do I correctly write the syntax to include validate: false in PHP ? error: Parse error: syntax error, unexpected '=>' (T_DOUBLE_ARROW), expecting ')' in /home/blink/public_html/testing/test.php on line 40
Line 40 is 'validate' => false,

$stripe->paymentMethods->update(
'pm_1KMqzzD76OiRybWDIzu9ZWlJ',
'validate' => false,
['billing_details' => ['address' => ['postal_code' => 'bl12tn']]]
);

copper reef Mar 30, 2022, 3:33 PM

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@limpid widget I will open up your previous thread so that we can keep the context in the same thread

limpid widget Mar 30, 2022, 3:34 PM

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copper reef <@!460852156203794443> I will open up your previous thread so that we can keep t...

ok

oblique cypress Mar 30, 2022, 3:35 PM

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I'm using the same email address and passing a "customer" when I'm creating a checkout session. It's creating a new customer with matching details (but different IDs) every time I create or finish the checkout. Any idea what I'm doing wrong?

lyric ocean Mar 30, 2022, 3:44 PM

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I'm using the stripe npm package in my React app to handle subscription payments. My app that can be embedded using an iframe. Since the Stripe npm package integration adds a Stripe iframe everywhere in my app, the stripe iframe is also included when a user wants to use the embed feature of my app. Is there a way to have the Stripe iframe only in specific components instead of everywhere in the site?

tough tangle Mar 30, 2022, 3:49 PM

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I have a question regarding volume pricing: Does Stripe support volume or tiered pricing across multiple products? Looking through all of the documentation, i'm guessing not since prices are tied directly to a single product, but figured it was worth asking. I'm assuming I'll have to account for our custom pricing model in code and just define multiple matching prices across the multiple products.

silk marlin Mar 30, 2022, 3:49 PM

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Hi All, I have a bit of an odd question. We are using the sources API (for now) and in the FE when saving a credit card we have an API call that sends the Id of the source to our server. I have a penetration tester who is saying that it is possible to brute force add many sources. Can you confirm how the ids area created and if it is possible to guess the ids for sources?

nimble moon Mar 30, 2022, 3:58 PM

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Hi, I have a few customers that are always failing verification when using 3DS secure, their dashboard settings look fine but I was hoping if someone techincal can take a look to see if there is anything that could be preventing a user from verifying successfully, thanks

arctic thorn Mar 30, 2022, 4:04 PM

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Hello again! Still fighting with Stripe/Firebase integration; need some assistance figuring out if the error I am running into now is related to the Stripe Extension, Firebase, or myself 😄

autumn saddle Mar 30, 2022, 4:20 PM

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We have a customer who is trying to add a P-Card. We received an error back from Stripe saying that the card was declined and the purchase not allowed. Has anyone ever successfully added this type of card? Is there something we need to enable? I want to be sure that the issue is on the client's side.

wild wedge Mar 30, 2022, 4:29 PM

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cerulean pine :question: <@!823578808732876890> **Have a non-technical question, account issue...

Thanks 👍

faint briar Mar 30, 2022, 4:33 PM

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Hi guys, i can see in your Docs that your "Order Items" API is marked as "(legacy)": https://stripe.com/docs/api/order_items - also, the guide for it has disappeared https://stripe.com/docs/orders/guide. Could you please advise on what is replacing this API, how long it will supported for, and when it will be removed?

Stripe API reference – Order Items (legacy) – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

normal galleon Mar 30, 2022, 4:37 PM

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How come there is no option for me to live chat or talk to support over the phone?

ruby walrus Mar 30, 2022, 4:44 PM

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In order to do a card verification with the bank but not charge, should I do a $1 paymentintent with manual capture (and let the capture elapse, or cancel it), or is adding the card to a customer with a setupintent enough to do that verification? (or, what is the best practice for card number verification with the bank without a charge at this time)

reef bone Mar 30, 2022, 4:46 PM

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Hi Folks, this is probably a very basic question, but our company puts a reference ID in the metadata on the subscription object, and I need to relate that ID to charges attempted up to a certain date (in the past)

woeful grove Mar 30, 2022, 4:51 PM

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hello team quick question :
What is Stripe's recommendation to do internationalization.
We want to display the price based on the customers locale and ideally charged them on that price. Is that possible to do automatically?

copper panther Mar 30, 2022, 5:36 PM

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How can we hide the email field from the pre-built checkout. It is not neccesary to collect it again and when we send it to have the field read only is confusing our customers. Thanks!

rose compass Mar 30, 2022, 5:46 PM

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I have a question regarding application_fee_percent when using Stripe::SubscriptionSchedule#phases vs Stripe::SubscriptionSchedule#default_settings. When I add application_fee_percent to default settings, i'm seeing a fee taken out equal to the fee percent multiplied by the number of phases. For example, a fee of 3.5% with 6 phases = 21% application fee taken per phase. I'm expecting only 3.5% per phase in this case. In order to get that, should I be adding application_fee_percent under the phases? Stripe Doc references in 🧵

rose compass Mar 30, 2022, 5:47 PM

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rose compass I have a question regarding `application_fee_percent` when using `Stripe::Subscr...

Default settings: https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-default_settings-application_fee_percent

OR

Phases: https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-phases-application_fee_percent

Stripe API reference – Create a schedule – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

dapper dawn Mar 30, 2022, 5:50 PM

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Hello, I need to update the text contained in the oxxo voucher. How can I update this information?

fervent pivot Mar 30, 2022, 6:10 PM

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👋 I'm having some difficulty with expansion, I'm trying to list paymentintents with stripe-go, and expand paymentmethods by adding listParams.AddExpand("data.payment_method"), but I'm not getting an expanded paymentmethod. Does this have to do with not including a customer object in my list filter? Or something else

frank lintel Mar 30, 2022, 6:38 PM

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hello, I want to know why I received a negative payout although I didn't receive any dispute whatsoever. here is the id
po_1KhO5JEpOICjrsUZZgjOH2Da . I really appreciate the help thank you so much

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it's actually one of 3 negative payout

snow maple Mar 30, 2022, 6:43 PM

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Can someone help?

spiral helm Mar 30, 2022, 6:51 PM

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Hi, I have a question regarding SCA

rough forge Mar 30, 2022, 7:02 PM

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Hi, with Subscriptions created via Stripe Checkout, is there any customer.subscription.created event? It seems like instead:

checkout.session.completed gets triggered first
it then jumps straight to customer.subscription.updated with "previous_attributes": {"status": "incomplete" } --> "active"

amber chasm Mar 30, 2022, 7:14 PM

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I am looking for a developer to help our organization create recurring payments. Is this the right place to ask?

desert locust Mar 30, 2022, 7:24 PM

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I'm having difficulty figuring out the difference between checking charges_enabled and details_submitted in this portion of the documentation for connected accounts:

Step 2.5: Handle users that have not completed onboarding 
A user that is redirected to your return_url might not have completed the onboarding process. Use the /v1/accounts endpoint to retrieve the user’s account and check for charges_enabled. If the account is not fully onboarded, provide UI prompts to allow the user to continue onboarding later. The user can complete their account activation through a new account link (generated by your integration). You can check the state of the details_submitted parameter on their account to see if they’ve completed the onboarding process.

cunning geyser Mar 30, 2022, 7:30 PM

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Hey guys. Is there a way to do with stripe.createSource on react-native stripe?

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@daring lodge I need to add a card for future use to a customer in react native, which we already can do on our webapp, however, my back-end guy doesn't want to have to write any new code on our server

daring lodge Mar 30, 2022, 7:38 PM

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Can we chat in the thread above?

cunning geyser Mar 30, 2022, 7:38 PM

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sure

mint zephyr Mar 30, 2022, 7:39 PM

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Hello where can i find the tel numbers of the help center of stripe in French ?

tawny umbra Mar 30, 2022, 7:40 PM

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Hello! I need some help reclaiming my account. Is there anyone i can speak to? I have sent an email for help but have not gotten any response

cobalt trench Mar 30, 2022, 8:01 PM

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👋 Hi, I have a question about the draft invoice. I am processing the incoice.create webhook to update a lineitem for a subscription. what I am doing is calculate the tax rate, create a taxrate object and update the lineitem calling the Stripe::InvoiceItem.update. everything look fine however when the webhook is processed and the code calls the invoice line item update I receive the following error:

Stripe::InvalidRequestError: This invoice item is already attached to an invoice that is no longer editable

This despite the fact that the invoice.status is draft

do you know why ?
thanks!

quaint quest Mar 30, 2022, 8:15 PM

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Hello guys, i'm just getting started with Stripe Sigma and am having some issues querying 'Apple Pay' transactions, would appreciate some help

ruby walrus Mar 30, 2022, 8:20 PM

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given two charge ids, is it possible to determine why one ran a cvc check (and failed) and one didn't run it and succeeded? (the former is the response I expected)

vocal wagon Mar 30, 2022, 8:23 PM

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Can any of the developers here check if my stripe has received my email?

humble pelican Mar 30, 2022, 8:34 PM

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I keep getting an email asking me to verify the nature of my business and the link I'm supposed to click just takes me to a home page. I cannot find any other place to get assistnce.

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information about your business, Windsor Crest Club (account ID: acct_1Kcx5g2HhDixipMY).

viral storm Mar 30, 2022, 8:39 PM

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Hi, i am getting error using labels:floating under appearance in options. Can you let me know what i could be doing wrong please. Using typescript by the way

minor knoll Mar 30, 2022, 8:51 PM

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Hello, is it possible to have a subscription that bills the user at the end of the billing cycle instead of at the start?

unkempt storm Mar 30, 2022, 8:59 PM

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Hey guys, does anyone know how to calculate the tax on a payment?

calm geyser Mar 30, 2022, 9:38 PM

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Hi guys, I have a question about automatic tax
If a subscription is created for a customer in one region (let’s say Texas) and pay the auto tax rate of 8%
Then change their address in stripe to another region at 5%
Would the next invoice for the subscription be created with a 5% tax rate?

surreal urchin Mar 30, 2022, 9:49 PM

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Need help to get payment using "one time" price. I have created two products one is recurring and another one is "one time". I managed to call api for recurring price but it is not working for one time price that's why need help for one time price. which api should I use for this?

zenith orchid Mar 30, 2022, 9:54 PM

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Hello, I am struggling to get my head around the flow for PaymentIntent. Am I right in saying that the customer "order" should already be created before the payment is confirmed via stripe.js? In which case, there is a likely possibility that the order will change or be abandoned before payment is made, if at all?

swift wing Mar 30, 2022, 10:14 PM

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Is there an npm install link to use the "other elements" withing the stripe api?

full sleet Mar 30, 2022, 10:21 PM

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Hi everyone

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Are there any support staff?

sturdy night Mar 30, 2022, 10:30 PM

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Regarding checkout custom success page. The {CHECKOUT_SESSION_ID}, where do i find that in dashboard to use an ID for testing? Is that the ID = req_xxxxxxxxx in logs? Or somewhere else?

unkempt storm Mar 30, 2022, 10:56 PM

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Trying to use sourceTransaction but keep getting "No such charge"

rigid sorrel Mar 30, 2022, 11:35 PM

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Is there any way to extend a PaymentIntent (auth hold only)?

worthy stag Mar 30, 2022, 11:36 PM

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hello

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I need to contact someone in stripe about an expensive product I am offering

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how do I reach them

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is there a phone number?

languid tulip Mar 30, 2022, 11:38 PM

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@worthy stag let's use the thread I created above!

velvet surge Mar 30, 2022, 11:53 PM

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Hello ! When creating the account Argentina does not appear as a country and I understand that it works in Argentina.

polar kindle Mar 30, 2022, 11:59 PM

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Hey I know this isn’t a dev question but I am at my wits end. I’ve emailed support 3 times in the last week asking about this and so far they haven’t even responded. I’m trying to use stripe tax. We are located in Canada and the automated stripe tax works in Canada no problem. But when we test it for a customer in the states it doesn’t even tax anything

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Do I have to register in non test mode to test a location in the states ?

devout palm Mar 31, 2022, 12:17 AM

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I'm about to issue my first refund. The box that pops up says "Stripe's fees for the original payment won't be returned, but there are no additional fees for the refund." Does this mean that my company will be taking on the cost of the original purchase fee or does it mean that the buyer will get back less than they paid for their original purchase? I want my customer to be receiving $305 back on their credit card.

dark plinth Mar 31, 2022, 12:23 AM

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Hello! I'm having a strange issue with the presentment currency. We have an US based account but we have operations in Chile and México. Currently we are doing some productive testing for Chile, we are sending charges using a Chilean credit card in their local currency 'clp' but, the charges are received in USD and not in CLP if you check in the bank account details, and obviously we want to charge our customers in their local currency. please help 🙏

novel prairie Mar 31, 2022, 1:33 AM

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Hello, do I need to complete all my profile information (company EIN, bank account info, etc.) before I can begin using the test API? Im developing our website right now and our LLC isnt complete for another 2 weeks so I don't have bank or EIN information yet. I'd like to get the website complete and the payment processing system coded rn before our LLC is formed. Thank you!

sturdy night Mar 31, 2022, 1:39 AM

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When fetching session with expanded payment_intent, using PHP im expecting to get a value at $session->payment_intent->status however it's returning null. If i dump $session i can see ["payment_intent"] => ["status"] => "succeeded". What am i doing wrong?

iron forum Mar 31, 2022, 1:55 AM

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I am unable to log into my account I need to speak with someone to get it unlocked but cant get ahold of anyone

cerulean pineBOT Mar 31, 2022, 1:58 AM

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:question: @iron forum Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

serene parrot Mar 31, 2022, 2:07 AM

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hey @meager hawk , is this the same id as the one reflected in my stripe dashboard?

dry hatch Mar 31, 2022, 2:09 AM

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@serene parrot I reopened the thread, let's continue there

lusty minnow Mar 31, 2022, 2:12 AM

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Hello, I'm trying to create subscriptions paid via ACH transfers. Right now, our subscriptions are created using checkout sessions only accepting cards. It doesn't look like ACH is an option for checkout sessions creating subscriptions. I'm considering using checkout to setup payment methods, and using the payment methods later to create subscriptions on the backend. I've tried this in test mode and it works, but I am weary of this approach because I don't see a mandate on the checkout setup page saying that this will be used for recurring payments. Would Elements be a better solution? Or can I add a mandate to the checkout setup, or display one on our website before the subscription is created and charged?

lethal dome Mar 31, 2022, 2:13 AM

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lusty minnow Hello, I'm trying to create subscriptions paid via ACH transfers. Right now, our...

I too am curious about this.

vocal wagon Mar 31, 2022, 2:19 AM

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hi there. Is it possible to apply a coupon to an individual checkout session line? We see a discounts field on line items (https://stripe.com/docs/api/checkout/sessions/object#checkout_session_object-line_items-data-discounts) however we see no field to populate this field on https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items

Stripe API reference – Create a Session – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

Stripe API reference – The Session object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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or, is the coupon always applied to the entire session and Stripe allocates the discount to each line automatically?

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what happened to stripe..? error in the payment page after clicking pay button...returning there is a problem in our backend

narrow swift Mar 31, 2022, 2:31 AM

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I have a question. Will the invoice be automatically generated if the user and the merchant directly generate a transaction?

modest compass Mar 31, 2022, 2:48 AM

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I'm looking for assistance on the API call that needs to be used to create a transfer from a connect account back to the platform

worthy violet Mar 31, 2022, 3:05 AM

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Heyoo! Is anyone familiar with the wsspg woocommerce stripe subscription payment gateway? I know the plugin was deactivated 3-4 years ago, but I was wondering if I deactivated it, will the current Stripe subscribers still receive monthly auto renewal payments? I'm currently working on a site where they've been using this plugin up until today, and Stripe has issued a warning about SCA and the need to change the gateway. Thank you very much!

spring river Mar 31, 2022, 3:17 AM

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I've contacted the company, but I've never received any Pay and I'm waiting.
Please help me .

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I haven't received the transaction for a month, but I wonder if I can get it all.

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I am a merchant

narrow swift Mar 31, 2022, 3:30 AM

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I want to query all transactions of the current user based on the user's customer

spring river Mar 31, 2022, 3:30 AM

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ok

narrow swift Mar 31, 2022, 3:32 AM

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I want to query all transactions of the current user based on the user's customer

spring river Mar 31, 2022, 3:34 AM

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what should I do?

dry hatch Mar 31, 2022, 3:53 AM

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@spring river and @narrow swift let's continue in the thread!

spring river Mar 31, 2022, 3:54 AM

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ok

regal dune Mar 31, 2022, 4:12 AM

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Hi Stripe team. I have a question about the webhook events of the Two-day settlement ACH Direct Debit. Does it have any difference from the old version? (ACH Direct Debit with Charge API)

small ginkgo Mar 31, 2022, 4:39 AM

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Do PAD's work on customer banks in the United States?

modest cairn Mar 31, 2022, 4:39 AM

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Hi i got error, about You cannot accept payments using this API as it is no longer supported in India. how to solve this. TQ

hoary river Mar 31, 2022, 4:39 AM

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HI, I am setting up my Atlas account. I cannot continue with the next step. When I try to click resume button in the https://dashboard.stripe.com/atlas screen, the screen continues in the same place...Did somebody see this problem?

hallow ocean Mar 31, 2022, 5:03 AM

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👋 hello. i'm building a ui where stripe connect merchants can setup and edit subscription plans, via stripe products and prices. i have three questions:
➡️ 1. is it a good practice for my platform to maintain exactly one stripe subscription object per customer? thus when the customer purchases new services, my app simply updates that singular api subscription object by adding or removing line items? or should my platform allow customers to manage multiple separate ongoing subscription objects concurrently, for each service?
➡️ 2. if a merchant wants to stop offering a service entirely, and they click "delete" in my app on a whole subscription tier -- how can i use the stripe api to end all active customer subscriptions related to that price/product?
➡️ 3. if a merchant wants to edit a tier's pricing, my app has to inactivate the old stripe price object, and create a new one -- how can my app update the pricing for all the customers' ongoing subscriptions?
🙏 thank you so much for your support in this discord!

hazy coyote Mar 31, 2022, 6:00 AM

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Hi Team!!!
We are sending Strip this api request
charge = Stripe::PaymentIntent.create({
amount: total_amount,
currency: 'usd',
customer: user.stripe_id,
description: "Reservation ##{self.id}, Charge for #{item.item_name} reservation"
})
we are getting this message "The customer has not entered their payment method."

signal falcon Mar 31, 2022, 6:08 AM

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Hello. I am facing this error. Can someone help me?

ionic jacinth Mar 31, 2022, 6:27 AM

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Hello. I would like to ask how I can test a failed payment during a subscription renewal. Thanks

dense cipher Mar 31, 2022, 6:29 AM

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Hey hope you’re well! How can I fix this error? Thanks

gloomy palm Mar 31, 2022, 6:40 AM

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Hey there, is there a way to list all customers with an array of stripe_customer_id ? instead of loop each request with a unique id, thanks 🙂

violet obsidian Mar 31, 2022, 6:50 AM

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Hello Team,

if the wallet balance is not sufficient while auto renewing the plan then an amount should be auto added in my wallet from card. is it possible?

tiny estuary Mar 31, 2022, 6:57 AM

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Good morning dear Stripe friends. Good news! We have released Stripe Integration online, and everything is working but a very minor issue that has made hide the feature until fix. Context: normal subscription of a product, where new users have a 14 days trial. To get the trial, users must add the payment method from the beginning.
For new users, the flow is totally correct. They add the card, 3dSecure kicks in with a warning modal of 0€ and our backend creates their subscription with the 14 days trial. For returning users, the user pays the 9,99€ in advance.
The problem: returning users, the 3d secure warning modal shows an amount of 0€ and not 9,99€, but they get instantly charged for 9,99€!
Our flow is: 1. Backend prepares a SetupIntent, 2. The setupintent tokens are sent to the Frontend, where Stripe Elements does a stripe.confirmCardSetup(...), 3. On Stripe Elements success callback, we ask the backend to create the subscription with or without trial days using the SubscriptionCreateParams.Builder.
Any help will be appreciated, we are eager to see the integration working and start allowing the users to purchase our product! 🙂

vocal wagon Mar 31, 2022, 7:03 AM

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hi. does anyone know, is it possible to clone Bank account (for ACH charges) to connected account so our customers won't have to enter all the bank details again?

gusty hollow Mar 31, 2022, 7:15 AM

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Hi guys. Looking at https://stripe.com/docs/stripe-js/appearance-api#detail-rules, I seem to be unable to apply custom styling to the tab container. E.g. we would like to perhaps create a vertical list of all payment methods in stead of the current horizontal navigation now. Am I right we are not able to change that?

golden cosmos Mar 31, 2022, 7:16 AM

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jogui-3ds

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mmm2-ach

dense cipher Mar 31, 2022, 7:28 AM

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Hi Alex, as per above screenshot merchant told to contact Stripe. Please assist.

charred brook Mar 31, 2022, 7:33 AM

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any solution to use apple pay / google pay button inside the iframe?

serene parrot Mar 31, 2022, 7:51 AM

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dry hatch <@!377729177060638730> I reopened the thread, let's continue there

hi, is any moderator able to reopen this chat, have a few questions to ask, thanks alot!

dry hatch Mar 31, 2022, 7:52 AM

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@serene parrot re-opened

vocal wagon Mar 31, 2022, 7:57 AM

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Hi friends, We need to stop sending final invoices from Stripe to customers. Our tax authorities enforce the use of one SW for total invoicing in our Company. So we need to stop sending the invoice from the Stripe, only the confirmation of payment will be sent from the Stripe to the customers. An invoice must to be created in our accounting SW. The customer only needs to receive one invoice from us, not a duplicate from Stripe. How do we turn off the sending invoices from a Stripe to the customer? Thank you for your help. Ivan

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Hi, I want to know more about the processing fee. Today I test a order which amount is 6.00$. And the amount I can receive is 5.47$. What I want to ask is that how the 5.47$ produce. And the formula to calculate the service fee.

tawdry peak Mar 31, 2022, 8:21 AM

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Hey 👋

We have created a flow where users can activate Subscription without card. In the flow, where user tries to move from trial subscription to the valid subscription we try to end trial but that is not possible because Stripe tries to execute payment but there is no default payment method.

Is it possible to "make" trial subscription go into "incomplete" status, because there is no card specified? While in "incomplete" status we can extract client_secret and use it to confirm payment and move subscription into active.

vale patio Mar 31, 2022, 8:26 AM

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Can you open my previous thread of yesterday?

glacial grove Mar 31, 2022, 8:36 AM

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hello!
do you have the EN text? both EN and FR are the same right now
https://stripe.com/docs/payments/bancontact/save-during-payment#web-collect-payment-method-details

lofty sandal Mar 31, 2022, 8:36 AM

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Hello again you nice people 🙂
I have a question for you: in my frontend i want to display in a table for the customer, all the products the customer purchased with the payment method associated to that purchase.
In my case my user buys a monthly subscription, where can i find the payment method used for buying that product?

flat bobcat Mar 31, 2022, 8:37 AM

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team - have no problem requesting stripe.reporting.ReportType.retrieve with my test API keys, but stripe.reporting.ReportRun.create fails with Invalid API Key provided. any ideas how to assign the permissions to create reports to the API keys?

arctic niche Mar 31, 2022, 8:39 AM

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Hello! How do I use Stripe in Unity?

proven grail Mar 31, 2022, 8:39 AM

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is there a way to add shipping options when using stripe.redirectToCheckout()?

vocal wagon Mar 31, 2022, 9:01 AM

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hey guys - short question: The documentation of the java sdk states that InvoiceCreateParams.builder().setApplicationFeeAmount() accepts a "A fee in %s that will be applied to the invoice and transferred to the application owner's Stripe account" . If I put in 10L -> 10 cents are collected as fee but not 10% of the invoice amount. Am I doing something wrong or is there a problem in the documentation. I am using version 20.87.0 of the java sdk.

karmic isle Mar 31, 2022, 9:07 AM

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I'd like to ask a question about refund：When we request a refund transaction through stripe API, do we need to send our system refund order number in the request body？

stable copper Mar 31, 2022, 9:29 AM

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Hey Devs 👋

I've noticed that list objects returned by the API have contained a "total_count" key for many years now (for us at least).
e.g.PaymentIntent.charges Charge.refunds etc

But this key is always missing from examples in the docs (on 2020-08-27 at least).

Is this a stable feature or is there a reason it is never documented?

opal herald Mar 31, 2022, 9:47 AM

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Hey there.
We are an EU based company and use Stripe-checkout and subscriptions.
Currently for EU countries that don't use the Euro, USD is used.
We would like to change that to Euro.
Example: Polish customers should be charged Euro.

Is there any way to achieve this in the Stripe-Admin panel?

ornate beacon Mar 31, 2022, 10:03 AM

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Is there any clever way to add usage to metered billing using the API when using the test clock? keeps failing as the timestamp is always in the past

stiff lily Mar 31, 2022, 10:10 AM

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Hey guys, i have a stripe checkout page with 2 products(one of them have VAT tax configured) and i need to give to some customers ability to purchase these products for free. For the testing purposes i've created a promotion with 100% discount with promocode attached. When i try to use the promo code i'm receiving Invalid code error in the checkout page. Any ideas why?

placid pier Mar 31, 2022, 10:14 AM

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Hi guys

#

I keep getting this error at random on my site with stripe and causing customers to get angry, messing up orders on my site

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Uncaught IntegrationError: Missing value for stripe.confirmCardPayment intent secret: value should be a client_secret string.

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Problem only recently started to occur.

stoic parrot Mar 31, 2022, 10:17 AM

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Hello Team
while updatring the subscription quantity getting error
You must pass one of plan, price, or price_data.

zenith cosmos Mar 31, 2022, 10:20 AM

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gusty hollow Hi guys. Looking at https://stripe.com/docs/stripe-js/appearance-api#detail-rul...

Hey denjaland, did you find a way to do this?

warm slate Mar 31, 2022, 10:38 AM

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Hi 👋

Does stripe charge for the transactional emails (invoice paid, refund, etc) sent to customers?

#

Are there any plans for an official terraform provider?

I found https://registry.terraform.io/providers/lukasaron/stripe/ which is community maintained.

smoky pasture Mar 31, 2022, 10:49 AM

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Hello all, with Payment Links. How can I set the default Payment Method selected at checkout?

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at the moment it is Klarna, would like Credit Card to be the default

vale patio Mar 31, 2022, 10:52 AM

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Hi @meager hawk can you open our thread again?

arctic wolf Mar 31, 2022, 10:53 AM

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Hi ! Is someone who know how to "approve platform profile" with a test account ? I want to add balance for testing transfer but I'm stuck with this popup, I can't use the connected accounts

Capture_decran_2022-03-31_a_12.52.01.png

vital hull Mar 31, 2022, 10:57 AM

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hi All, i read stripe docs, it said we can charge direct to connected account, but i got error like this (attached picture), is there work around for this?

granite basin Mar 31, 2022, 11:11 AM

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Hi Team
for this request req_UEiWpWrUEGbjyx .. getting error ..Should be fixed if we pass the tax rate 7.199
{
"error": {
"message": "Invalid decimal: 7.199999999999999",
"param": "percentage",
"type": "invalid_request_error"
}
}

stable veldt Mar 31, 2022, 11:18 AM

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Is it possible to take card details over the phone, and use the SetupIntent feature to store the card without having to authorise the card via SCA? I know MOTO payments over the phone are exempt, but we don't know how much the charge will be when taking the card details so just want to store the card until a later date when it may be charged.

stable veldt Mar 31, 2022, 11:19 AM

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stable veldt Is it possible to take card details over the phone, and use the SetupIntent feat...

Or is it only possible to use MOTO and avoid SCA authorisation if the payment amount is know and processed at the time of taking the card details?

stable veldt Mar 31, 2022, 11:25 AM

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stable veldt Or is it only possible to use MOTO and avoid SCA authorisation if the payment am...

Basically we write software for restaurant's who sometimes want to take a card over the phone to secure the booking. Then they only want to charge this card a "no show" fee at a later date if the customer doesn't show up (and didn't cancel). This was working fine a couple of weeks ago (using setupIntents) before SCA became a requirement, but now is causing problems as the restaurant are being asked to authorise the card but the customer (quite rightly) won't share their authorisation code over the phone. Any help on this is greatly appreciated!

waxen quail Mar 31, 2022, 11:25 AM

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Gautam-tax

rotund swan Mar 31, 2022, 11:43 AM

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Hello; how does the customer.currency get updated when a subscription is created where the invoice collection method is "send_invoice"? It looks like Stripe is doing this automatically at some point, but I don't see a customer.updated webhook when this is changed.

vocal wagon Mar 31, 2022, 12:08 PM

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Hi, I'm new here in Stripe. I was wondering if I could implement both payments and subscriptions in the same checkout page. As far as I know I have to generate one Intent for each action. My idea is to let the user decide to pay every month for a software subscription clicking on a checkbox or buy the product one time only. Any help?

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Hi, Id like to set a default card for the customer through the api, which I understand can be done through updating the default_source of a customer object. How would I be able to set the default after the user has made a payment, and use those payment details as the default?

silver jewel Mar 31, 2022, 12:29 PM

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Hi guys, probably doing something very stupid here but basically looking to change the price of a subscription from X to Y.

To do this am using the stripe.Subscriptions.modify method in the python SDK to send a new item in the 'items' array with a new price_data which has the price I want.

This however though seems to be adding this item to the subscription rather than replacing the existing items, so I end up with the new subscription price being X + Y

As such do I need to either

a) Delete all the existing items in a subscription then add the new ones I want
b) update the prices of the existing subscription items to what I want

or is there a way to tell modify method to do this for me?

arctic niche Mar 31, 2022, 12:35 PM

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I took an example from the site. It does not work for me. Can you tell me what might not work? I use IIS as a server

olive falcon Mar 31, 2022, 12:49 PM

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Hello guys,

broken pagoda Mar 31, 2022, 12:53 PM

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Hi everyone, on our marketplace platform during onboarding sellers have to provide their mobile phone number and email. We have noticed the endpoint /stripe-account/{stripe-account-id} returns other connected account details but mobile phone number and email. These details can't be seen even in the Stripe dashboard under the "Connected" section. Does anyone which api/endpoint should we call to get connected account's mobile and email? Thanks

olive falcon Mar 31, 2022, 12:53 PM

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I encounter a problem, I manage standard connected accounts with stripe connect, the connected account have both Cards and Sepa_debit payment methods enabled, but when I send their customers in the customer portal page, they can only add a Card payment methods and cannot add a SEPA debit one. the connected account have a portal configuration with features.payment_method_update.enabled=true and the privacy_policy_url & terms_of_service_url are set too

waxen quail Mar 31, 2022, 12:54 PM

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@olive falcon I opened a thread above for your question

hearty jewel Mar 31, 2022, 12:58 PM

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Hi all! I've got a failed setup intent, with a type "invalid_request_error" and I was hoping someone could shed some light onto why it's a invalid request please? The event ID is evt_0Kj3ooEHSdXPilfDRNdBnG8G

vocal wagon Mar 31, 2022, 1:01 PM

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Hello! I am trying to use a payment method during a js API transaction but I receive the error "invalid card". the payment method is pm_1KjNVHL3PaxU4DGPJKsQbmDS. Is it the right place for help?

daring lodge Mar 31, 2022, 1:16 PM

#

mattwoberts - setup intents

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rudi - invalid card

sharp topaz Mar 31, 2022, 1:35 PM

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HI guys! i am trying to trigger a subscription status change via the stripe CLI, i want to set the status to past_due so as to act on it. the CLI returns a 400 error with the code "parameter_unkown", the syntax i'm using is the following:

.\stripe.exe trigger customer.subscription.updated --override subscription:status=past_due

the problem seems to be that it does not recognise the status parameter.
I also add some metadata that works as intended, i omitted them for simplicity but if they can be of use i will gladly share them

daring lodge Mar 31, 2022, 1:46 PM

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tiaringhio - subscription status

smoky pasture Mar 31, 2022, 1:48 PM

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Hello, with Payment Links, how can I accept a stripe coupon to be aplied iin checkout?

regal sage Mar 31, 2022, 1:49 PM

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Can we check for AVS (address verification) check while saving a card for charging the customer later, at the time of saving the card? (https://stripe.com/docs/disputes/prevention/verification#avs-check)

Card verification checks

Learn how to make use of card verification checks to protect against disputes and fraud.

radiant junco Mar 31, 2022, 1:55 PM

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hi, the update plan button does not show when i open the portal for a user, but it does the sell up option when i initially setup the payment, any ideas?

#

radiant junco Mar 31, 2022, 1:56 PM

#

radiant junco

nevermind, some config of the prices

copper reef Mar 31, 2022, 1:59 PM

#

xfechx-payment-links-coupon

#

learner-avs-check

sand mauve Mar 31, 2022, 2:31 PM

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Hello, when im trying to add a new secret im getting an error:
POST https://dashboard.stripe.com/v1/apps/secrets?scope[type]=user&scope[user]=acct_123&name=secret_name 403

    at res.toJSON.then.StripeAPIError.message (StripeResource.js:216:23)```
Do i need to add specific permissions somehow?
I used this example: https://stripe.com/docs/stripe-apps/store-auth-data-custom-objects

fossil olive Mar 31, 2022, 2:32 PM

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hey can a stripe agent contact me im trrying to get my 1099 form

keen shale Mar 31, 2022, 2:32 PM

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can you use an ephemeral key for a setup intent or payment intent ?

#

or you have to use the customer id

quasi crest Mar 31, 2022, 2:34 PM

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Hello,
Our application is a web application, and we load this web application in a web view in our iOS app. Because of that reason, we don't use IOS Stripe SDK. We use JavaScript API (v3) and we charge and confirm all payments on our backend service (Java - 17.9.1).

Most of the case, Stripe JavaScript API handles 3DS process in a dialogue on our page. But some particular cases, Stripe JavaScript API redirects users to a page that we are not handling on our app, and it takes users out off our app and opens safari browser with redirection URL.

if I handle that redirection URL (arcot.com e.g.) on IOS app and add these domains under NSAppTransportSecurity>NSExceptionDomains list, it works fine. But i don't have a list of domains for 3DS check providers.
Has anyone else experienced this issue before?

vale patio Mar 31, 2022, 2:36 PM

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Hi Soma, can you open my thread again of this morning?

fossil olive Mar 31, 2022, 2:38 PM

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can stripe staff please help me its urgent

copper reef Mar 31, 2022, 2:39 PM

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@fossil olive let's chat in the thread I created for you

coarse hatch Mar 31, 2022, 2:40 PM

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Hello Staff,
Why does my payment intent UI looks like this?

buoyant skiff Mar 31, 2022, 2:40 PM

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Hi guys, I need to mark an invoice as uncollectible but when I try with API, it throw an exception telling " You can only pass in open invoices. This invoice isn't open”.

The invoice is generated by a subscription but in case that payment were disputed and lost, invoice should be unpaid. Instead of, the invoice is paid and I need to mark it as uncollectible.

Any clue to do this?

coarse hatch Mar 31, 2022, 2:41 PM

#

coarse hatch Hello Staff, Why does my payment intent UI looks like this?

and not like this?

loud summit Mar 31, 2022, 2:49 PM

#

Hi all!

I have a problem with Stripe webhooks.
My application is listening to the "charge.succeeded" event immediately after the payment is completed via the payment form via the Stripe payment link.

In the sandbox event data have a value in the "request.id" path, but in production "request.id" is null in similar use case.

Value in "request.id" path is important for me. I use this value for differ automatic event from manual. My application must skip automatic events, such as automatic subscription renewal.

bright kernel Mar 31, 2022, 2:51 PM

#

I have problem verifing my identity, its getting declined ? Why

kindred bluff Mar 31, 2022, 2:52 PM

#

please can anyone help someone gained acces into my account and took ownership ?

cerulean pineBOT Mar 31, 2022, 2:52 PM

#

:question: @bright kernel Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

#

:question: @kindred bluff Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

pseudo cargo Mar 31, 2022, 3:08 PM

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Im trying to get the invoices for our customers translated to their own language. By setting the the customers prefered locale it works nice.

Now im looking into the description of the prices on the invoice. How could I get those translated?

glacial grove Mar 31, 2022, 3:12 PM

#

hello
i don't know if this is an expected behaviour or not. If yes, you might want to update your docs to describe this; if not, you might want to fix this (example throw an Invalid Request exception):
If I create a charge of 10eur and then if I request to refund 0eur our of these 10eur, it will refund the whole 10eur.

shrewd grail Mar 31, 2022, 3:17 PM

#

Hello to all!
I have a question about webhooks as it's possible that I didn't understand their use very well. If someone could help me it would be really sweet ❤️
I have several products on my Stripe account, one of which has subscriptions. In the developers area I have set up a webhook but it receives events from all my products. I have two questions:
a) Is it possible to set up a webhook per product instead of having a global webhook?
b) If it is not possible, what is the best way to distinct? I had thought of having each site feed an api.company.com with customer ids and having the stripe webhook on api.company.com; that way api can notify each site when a sale is made, but that's maybe not the best usage 🙂

Thanks a lot !

fluid parrot Mar 31, 2022, 3:22 PM

#

Good luck with the downtime stripe team

stray oxide Mar 31, 2022, 3:25 PM

#

@fluid parrot What is currently not working for you? https://status.stripe.com/

Stripe system status

Check Stripe system status and see recent API status updates.

vocal wagon Mar 31, 2022, 3:26 PM

#

Hi friends, We need to stop sending final invoices from Stripe to customers. Our tax authorities enforce the use of one SW for total invoicing in our Company. So we need to stop sending the invoice from the Stripe, only the confirmation of payment will be sent from the Stripe to the customers. An invoice must to be created in our accounting SW. The customer only needs to receive one invoice from us, not a duplicate from Stripe. How do we turn off the sending invoices from a Stripe to the customer? Thank you for your help. Ivan

hazy coral Mar 31, 2022, 3:30 PM

#

Hi there -

I'm hoping to use the Stripe built-in payment link to create a subscription for a user, but I need a way to marry our internal customerId with the stripe data. Is there a way to pass an identifier with the payment link and store it on the Stripe side, or is there a way to embed an identifier in the confirmation page link after the user completes payment? Kind of hoping for a low-code solution, but really whatever is easiest to fit our needs is doable.

Thanks!

fluid parrot Mar 31, 2022, 3:32 PM

#

hooks.stripe.com and stripe.com give 504 gateway timeout errors

stray oxide Mar 31, 2022, 3:36 PM

#

I see our status page mentions a disruption earlier today but I'm not seeing one for now at the moment. Seeing what I can find on that. And this is through your API calls?

fluid parrot Mar 31, 2022, 3:37 PM

#

we have a webbased elements implementation

#

our backend can create payment intents

stray oxide Mar 31, 2022, 3:38 PM

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And is the hooks error from us sending you an event and then 504-ing when you respond?

pearl aurora Mar 31, 2022, 3:38 PM

#

Hi there!

My team is building a subscription management system (built in house so not using Billing). We are in Europe so when saving the cards we use SetupIntents to trigger SCA. We then later use the PaymentMethods stored and capture the funds off_session via the PaymentIntent API. We create a new PaymentIntent each month and capture it.

Now to my scenario
A user upgrades from our Basic product to our Premium. Let's say I want to ensure that it's the account owner (or more specifically the owner of the creditcard registered to the account) that does this change. I'm wondering if I can trigger a re-auth of the PaymentMethod when the Customer upgrades their package? And thereby verify that it is the owner of the creditcard making the changes.

fluid parrot Mar 31, 2022, 3:38 PM

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we fill the payment form elements and on submit it wants to hooks.stripe.com nad stripe.com and those give 504

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https://ptpimg.me/r7e1j2.png

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if I hit 'Confirm order' here it will try to coontact stripe to do the payment (test key at the moment, it should show the ideal authorize/deny test integrantion screen from stripe)

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sometimes it works

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sometimes it times out

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https://ptpimg.me/00e2r7.png

stray oxide Mar 31, 2022, 3:43 PM

#

Can you link me to a test page where I can see that?

cerulean portal Mar 31, 2022, 3:43 PM

#

Hi, on iOS, are we able to do this one via SDK
https://stripe.com/docs/api/cards/update

Stripe API reference – Update a card – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

fluid parrot Mar 31, 2022, 3:43 PM

#

stray oxide Can you link me to a test page where I can see that?

https://denialevents.frontrow.tech

Ticket Shop Example

vocal wagon Mar 31, 2022, 3:44 PM

#

Hi is there a way to retrieve the latest payment intent/ payment method associated with a subscription?

fluid parrot Mar 31, 2022, 3:44 PM

#

like I said, iit works for roughly 50% of the time here

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if it helps with debugging, I"m in the Netherlands, not using a vpn nor proxy

indigo tapir Mar 31, 2022, 3:46 PM

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Hey!
I'm using the Laravel Cashier client and I'd like to get the unpaid invoices of a customer, the method invoicesIncludingPending seems to return a collection, so I should be able to use where to filter, right?
However my code returns 0 items, even tho the customer has a few open invoices

auth()->user()->invoicesIncludingPending()->where('status', 'open')

digital path Mar 31, 2022, 3:48 PM

#

Hi team I had a question about Stripe Connect. If I use Stripe Connect with standard accounts linked and the customers pay with Stripe Checkout... Will I also be able to take a fee if they pay with iDeal or Sofort instead of with a card payment?

rocky saddle Mar 31, 2022, 3:48 PM

#

Hi, I am wondering if there is any way to use Stripe promotion code through the API the same as using it at checkout, automatically reducing the number of possible uses etc.

stray oxide Mar 31, 2022, 3:50 PM

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@fluid parrot Thanks for the info, we are aware of this disruption and are working to mitigate that.

fluid parrot Mar 31, 2022, 3:50 PM

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stray oxide <@!412192758120448000> Thanks for the info, we are aware of this disruption and ...

good luck!

#

and thanks for looking into it for me

jolly vale Mar 31, 2022, 3:52 PM

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Hey guys, I'm pulling my hair out trying to understand the differences between the 'transfers' and 'payments' capabilities, the different capabilities enabled by each. For example, is configuring a bank account going to provide transfer capabilities, payment, or both? Additionally, I seem to have had a Webhook go missing (that conveyed 'active' transfer capability), but I cannot find it in the webhook history, to trigger a re-send... Do I have any other way of effectively dispatching a recent account object? Many thanks.

fluid parrot Mar 31, 2022, 3:58 PM

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@stray oxide Just so you know, we switched that site to live stripe now

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🙂 so no more free testing whehehe

bold basalt Mar 31, 2022, 3:59 PM

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@fluid parrot I'm around now while others step away, let me know if there's any qs

fluid parrot Mar 31, 2022, 4:02 PM

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thanks. good luck with the issues and thanks for the prompt reply and help here

coarse hatch Mar 31, 2022, 4:34 PM

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Hello,
My payments intent UI looks like this. The form occupies entire with of the screen, the button is no styled as shown in default UI in the docs

#

I am expecting it to look like this(as shown in docs here https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements#customize-appearance)

oblique quail Mar 31, 2022, 4:36 PM

#

Hi! After completing authentication in 3d Secure test page the iframe fails with "hooks.stripe.com refused to connect." This started recently - it worked fine like 5 hours ago.
Issues in browser console:
[Report Only] Refused to frame 'https://hooks.stripe.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'none'".
Refused to display 'https://hooks.stripe.com/' in a frame because it set 'X-Frame-Options' to 'sameorigin'.

dense jackal Mar 31, 2022, 4:59 PM

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Hey there! Just wondering how we go about getting a dedicated stripe support person for our company

cobalt trench Mar 31, 2022, 5:04 PM

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Hi,I am running a migration from Chargebee subscriptions into Stripe and I am getting this error:

invalid_request_error - billing_cycle_anchor
billing_cycle_anchor cannot be later than next natural billing date (1651333793) for plan

Do you know what is the problem here?

here are the params that I enter in the Stripe subscription:

{
  ...
  backdate_start_date: chargebee_subscription.current_term_start,
  billing_cycle_anchor: chargebee_subscription.current_term_end,
  ...
}

unkempt storm Mar 31, 2022, 5:13 PM

#

How can I link a bank card to a custom connect account for payouts/charging them

molten yoke Mar 31, 2022, 5:22 PM

#

Hi. Why this error?
"message": "Your card is not supported for this currency. You can only charge Brazilian cards in BRL in Brazil."
"type": "card_error"

Why brazilian people don't pay in US$? I am brazilian and I pay in US$ with credit card in other sites. How to active this option?
Thanks.

sonic jewel Mar 31, 2022, 5:23 PM

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not really an integration or dev question, but for a marketplace-service I'm in the process of signing up for, we've been asked to send over a "Stripe Connected Account". is there such a thing? wouldn't we sign up on their platform and connect our Stripe-account there? can we somehow turn an account into a "Stripe Connected Account" ? 😅

olive falcon Mar 31, 2022, 5:27 PM

#

@bold basalt can you reopen the feed ? 'Ninjesus-sepa-customerportal
— "

coarse hatch Mar 31, 2022, 5:35 PM

#

How to display Google Pay and Apple Pay option to user?

deft meadow Mar 31, 2022, 6:07 PM

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Hello Guys, have been building a platform for connected accounts, to maintain the statuses of the verification have been using the account.updated webhook. Need to show statuses like Enabled, Complete, Restricted etc to allow the user to take necessary actions. In one such scenario when the account is in enabled state, due to missing owner details, i get webhook with eventually due details, but when in the end the user is done submitting the owner details and all requirements complete, i dont get a webhook with eventually due as empty, hence not able to identify complete status

wind ether Mar 31, 2022, 6:16 PM

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Hey guys, need a little help. I am setting up a connect account using a type of custom. I want to be able to update some fields. I am trying to use the AccountUpdateParams. I need an example on how to use this in an update situation. I also might need to update the external bank info.

normal creek Mar 31, 2022, 6:21 PM

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hello how do i set up a settlement account

frosty urchin Mar 31, 2022, 6:28 PM

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I'm trying to test a Stripe Standard Connect feature. How do I connect an internal "test" Standard Connect account to an internal "test" Stripe Platform account. Stripe seems to be forcing me to enter personal information and bank account in order do do this. Is there anyway to get around this? Do I need to contact Stripe? If so, who do I contact at Stripe?

zenith orchid Mar 31, 2022, 6:28 PM

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Hello, how long roughly do webhooks take to complete? Is it worth polling for it during the original web request?

proud saffron Mar 31, 2022, 6:29 PM

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is there any plan to support the "pay_immediately=false" option in the Stripe Checkout so that AvaTax integrations can work when using the Stripe Checkout?

sturdy night Mar 31, 2022, 6:37 PM

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When using bank payment (https://stripe.com/docs/payments/bank-debits) options, enabled in dashboard for checkout, are they supposed to show up on the same checkout page for credit cards? Or does it require a different/separate API call to a different checkout session?

fossil dirge Mar 31, 2022, 6:38 PM

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Hello! I'm willing to upgrade my legacy checkout integration (the one with the popup) to use the new one, I've checked the docs and https://checkout.stripe.dev/ but it says nothing about just collecting payment methods to use them in the future, is this possible with the new stripe checkout or I have to go all in payment elements?

Explore Stripe Checkout

Preview some of the features available in our prebuilt, hosted payment page.

hidden delta Mar 31, 2022, 6:41 PM

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Hello everyone, I struggled by implementing a customer request. I already implemented a Stripe Checkout. That was easy 🙂 The customer is managing also subscriptions. Now I want to proceed a Checkout (webhook) and manually/programmatically create an active Stripe subscription from the Checkout Payment Indent.

Do you know if there's any endpoint where I can create active subscriptions? I do not need to transfer the payment method. It would be fine to just create a pre-paid subscription.

(The customer should get a subscription for free, that is why I want to programmatically create it)

slender hemlock Mar 31, 2022, 7:08 PM

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Hiii, i need some information pls

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thank you for the quick response

finite urchin Mar 31, 2022, 7:19 PM

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I verifieed with my ID card and they still blocked my account or something pls help me.

cerulean pineBOT Mar 31, 2022, 7:25 PM

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:question: @finite urchin Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

lapis apex Mar 31, 2022, 7:26 PM

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Hi there! I'm working with subscriptions and I'm wondering if its normal that invoices aren't being sent from the test environment?

lapis apex Mar 31, 2022, 7:26 PM

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lapis apex Hi there! I'm working with subscriptions and I'm wondering if its normal that in...

These are the webhooks that are being received on my end
invoice.finalized
invoice.created
customer.subscription.updated
invoice.payment_succeeded
invoice.paid
customer.subscription.updated

hazy coral Mar 31, 2022, 7:30 PM

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hazy coral Hi there - I'm hoping to use the Stripe built-in payment link to create a subs...

@stray oxide Not sure if I'm replying correctly, but here it goes - To clarify, yes ideally we'd like to use the Payment Links solution where we direct customers to a buy.stripe.com URL. Ideally, we'd receive the customer ID back after payment and then probably use webhooks from our server to get the # of seats purchased and listen for events or something to that effect.

kind furnace Mar 31, 2022, 7:31 PM

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[❓] How to query for the internal note for a refund in Stripe Sigma?

pallid salmon Mar 31, 2022, 7:38 PM

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I was looking at a recent failed payment where the invoice object had customer_address.country set to US whereas the associated charge object had billing_details.address.country set to CA . Any idea what causes country to be set to different values for these address fields?

rose otter Mar 31, 2022, 7:43 PM

#

Chen-sigma

rare coral Mar 31, 2022, 7:51 PM

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Hi can someone help me with stripe payments please for my website

idle iris Mar 31, 2022, 7:53 PM

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Verifying observation about turn-around time for creating paymentIntent (off-session charge). I can detail here or in-thread.

rare coral Mar 31, 2022, 7:54 PM

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@idle iris is that for me?

idle iris Mar 31, 2022, 7:54 PM

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rare coral <@!684174135135305730> is that for me?

😀 Pretty much all questions here are for support.

rare coral Mar 31, 2022, 7:55 PM

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Oh ok

misty rock Mar 31, 2022, 7:55 PM

#

Hi, I'm looking to integrate Stripe into NetSuite. How long does it usually take to do that? How quickly could a connector be setup?

rare coral Mar 31, 2022, 7:55 PM

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Can anybody help me ?

misty rock Mar 31, 2022, 7:55 PM

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What does that process look like?

rose otter Mar 31, 2022, 7:56 PM

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GiGStartr-payment-intent

molten yoke Mar 31, 2022, 7:59 PM

#

Idea/suggestion/help (I don't know if it's feasible, as I don't understand and I'm new to this area)
Is there any way I can sell in dollars (USD) to the whole world and to Brazil at the same time?
As my website system is not capable of converting currencies, so all prices are in dollars. But as my company is from Brazil, I cannot sell to Brazilians in USD, only in BRL.

Would I need to create 2 different websites? One only in Reais R$ (BRL) and the other only in dollars US$ (for foreigners)? And duplicate all products? This is impossible for my small company.

Isn't there really a simpler way to do this, or when the person accesses the Stripe payment page, does Stripe itself automatically identify if the user is Brazilian and already convert the price to BRL? Because I believe that if this is not possible, you could use it as a suggestion, as I think that for a large development team like Stripe this should be much easier to do than for a small site like mine, with only 1 developer.

zenith orchid Mar 31, 2022, 8:07 PM

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Hello again, when I use stripe CLI to trigger webhooks, why do multiple event types get triggered when I'm only triggering payment_intent.succeeded?

reef vessel Mar 31, 2022, 8:10 PM

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Hello! We have a radar rule set up on our platform's standard account to Block if CVC verification fails. However, when I test with the CVC check fails CC (4000000000000101), the payment is not blocked. (req_m1n1BFaisv8aBK)

Do radar rules not apply to payments on standard connected accounts? The same rule does block payments on our custom account (req_qgJDihb0JEfVRz)

cinder pike Mar 31, 2022, 8:45 PM

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Hello, is it possible to create a transfer from one connected account to another?

sturdy night Mar 31, 2022, 8:46 PM

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In test mode, went through a checkout session using testing CC# for a subscription, stripe created a customer and subscription with payment attached for recurring. How do i simulate a chargeback on that already approved payment?

magic crane Mar 31, 2022, 8:49 PM

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Hi Everyone, we have connected our UK and US Xero companies with Stripe however when we go to our UAE Xero company https://go.xero.com/app/!Kkj8k/payment-services it does not give us the option to connect with Stripe so our Xero invoices have the Pay Now Stripe Credit Card functionality. It allows us to "Add custom URL connection" however it is asking for "Contact your payment service provider for the required URL.". Can someone please advise what we put? thank you for your help, ben

idle iris Mar 31, 2022, 8:56 PM

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Concurrency/Lock Timeout question...

rare coral Mar 31, 2022, 8:58 PM

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Hi can anyone help me then?

#

Is there a ticket I can open where someone can help

clear mountain Mar 31, 2022, 8:59 PM

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Hi there - I'm building a Terminal integration and trying to test the server-side components.

I've created an unconfirmed test payment intent and I'm trying to confirm it with a test card (the same way I can do for 'card' payment methods).

Is there a way to test what my server will receive from the mobile apps?

pi = Stripe::PaymentIntent.create(payment_methods: ['card_present', 'interac_present'])

Stripe::PaymentIntent.confirm(pi.id, {payment_method: 'offline_pin_cvm'})
# => Stripe::InvalidRequestError: No such PaymentMethod: 'offline_pin_cvm'

Stripe::PaymentIntent.confirm(pi.id, {payment_method: 'interac'})
# => Stripe::InvalidRequestError: No such PaymentMethod: 'interac'

lime kraken Mar 31, 2022, 9:02 PM

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Hey, Im getting rate limited when generating cards through Card Issuing. How can I fix it?

worn magnet Mar 31, 2022, 9:04 PM

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is there a way to allow users to input the amount they want to pay via stripe checkout?

fathom tendon Mar 31, 2022, 9:11 PM

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Hey guys..... I manage a SaaS application... and I have a few users who have integrated their API credentials into our software in order to use stripe. I have a select few (out of 1000's) that are saying transactions are going missing within our software. Looking at server logs, Stripe is not always pinging us back after the transaction for these select users.... I see no connection attempts from Stripe and no errors in our logs.

Is there a way those users can give me access to their API logs but NOT financials so I can check for any errors?

molten yoke Mar 31, 2022, 9:19 PM

#

@foggy dawn
In fact, my company is from Brazil (but my site/app is in USD not BRL, because I sell to other countries).
I want Brazilian customers to be able to buy with a credit card using the dollar currency.

But Stripe support already told me that it is impossible for a Brazilian to buy from a Brazilian company in USD. And I can't activate 2 simultaneous currencies on my site, with my system.

Then other possible ideas/suggestions/questions:

And is it not possible for the American company Stripe to receive my payments from Brazilians in dollars (USD)?
Or are you unable to indicate any intermediary company/partner Stripe to do this?
Does this problem occur with all non-US countries? For example, in Spain, if a Spanish tries to buy a product from a Spanish company in dollars, will he be refused, as he can only buy in euros?
If it is a problem that occurs in all countries, it would be interesting for Stripe to think of a solution to stand out from its competitors and automatically convert the currency in the case of a national purchase.
Or could I put my entire website in BRL (BRL) and an American could buy in BRL using a credit card? Although, visually, the values can be confusing as it is a local currency and no one knows the conversion value other than Brazilians. Unlike the dollar, which is an internationally known value.

So I think the ideal scenario would be:
all users view my site in dollars (USD).

if you are a Brazilian user, then Stripe identifies it and on the payment screen (within Stripe) does the conversion and displays the amount in BRL only for Brazilian users.

This is the only way for my site (in USD) to sell to all countries, including Brazilians, correct?

idle iris Mar 31, 2022, 9:24 PM

#

molten yoke <@!852688350607310918> In fact, my company is from Brazil (but my site/app is i...

(NOT with Stripe) Some of the restrictions in place with Stripe are due to local regulations, not technical limits. However great your desire, Stripe really doesn't have the power to change Brazil's laws.

lime barn Mar 31, 2022, 9:25 PM

#

Hi, I wonder if the question is right here since it's also about Firebase, but I'm now trying to build a monthly subscription with n day-free trial, but I'm not sure if I should manually write code on Firebase cloud function, or if I can use the extension Run Payments with Stripe https://firebase.google.com/products/extensions/stripe-firestore-stripe-payments?hl=en
Let me know if you could answer this question, thank you

Firebase

Firebase Extensions | Run Payments with Stripe

Firebase is Google's mobile platform that helps you quickly develop high-quality apps and grow your business.

molten yoke Mar 31, 2022, 9:26 PM

#

idle iris (**NOT** with Stripe) Some of the restrictions in place with Stripe are due to l...

I understood, thank you. And couldn't Stripe convert the price of my product from USD to BRL, on the payment screen, when it identifies that the user is from Brazil?

tough cobalt Mar 31, 2022, 9:31 PM

#

According to stripe's docs, voiding an invoice should cancel the PaymentIntent associated with it. However, I have examples of cases where the following happens:

there is a subscription_creation attempt, customer tries paying via hosted invoice URL
customer tries to pay but fails 3D secure attempt
their invoice gets voided and their subscription gets expired, but their PaymentIntent does not get cancelled
now if the customer tries paying for the invoice without reloading the hosted invoice url (reloading shows that the invoice has been voided and can not be paid for), their payment goes through, but since their subscription has already expired (check step 3) a subscription does not get created. the PaymentIntent transitions to a success stage. essentially, the customer has paid but they don't have a subscription so their payment is now useless.

If you wish, I can provide with example invoices and PaymentIntents where this happened. I can also reproduce this since this only is currently happening for us if: the price was in INR AND an Indian card is used. I have examples where all other cases have been working fine so far (including the use of Indian cards to pay in USD)

bold basalt Mar 31, 2022, 9:43 PM

#

mahad852-invoices-pi

normal gazelle Mar 31, 2022, 9:51 PM

#

hey is there any possible way where I can send all the money in my stripe account to my bank account in just one go?

idle iris Mar 31, 2022, 9:52 PM

#

molten yoke I understood, thank you. And couldn't Stripe convert the price of my product fro...

How, precisely, would Stripe "know" exactly which prices you would WANT in BRL? They have no way of knowing if there are extra expenses for you, or extra fees, or discounts, or whatever. The only entity that knows all of that is...you. Hence, in your code, you decide what to display.

urban trail Mar 31, 2022, 10:15 PM

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Stripe closed my account

#

and refunded all my customers

#

they didnt even asked for a refund....

#

and now Stripe says I have a debt of 11.000 (11K) EUROS

#

In order to withdraw that money from me and make the refunds

#

Im afraid i have the possibility to be in the credit bureau/black list

#

because they generated that fake debt that I didnt order

bold basalt Mar 31, 2022, 10:16 PM

#

@urban trail hello, creating a thread one sec (we use threads here)

urban trail Mar 31, 2022, 10:16 PM

#

how do i create a thread

bold basalt Mar 31, 2022, 10:17 PM

#

I am creating one for you. one sec, lets talk there

#

L34NDR0X-support

copper panther Mar 31, 2022, 10:36 PM

#

Where does the SessionSetupIntentDataOption Description text display when using the pre-built checkout. It doesn't seem to show anywhere.

lime barn Mar 31, 2022, 10:48 PM

#

Hi, I'm trying to implement the subscription with 30 day free trial, but does stripe have any way that customers can start the subscription without adding their card information (payment method) at the beginning of the trial?

west fractal Mar 31, 2022, 11:09 PM

#

Topic: 3D Secure Cards - iframe implementation
Source: https://stripe.com/docs/payments/3d-secure#when-to-use-3d-secure

Hi,
I am a frontend developer and I had a question about the iframe implementation for the 3D Secure Cards.
I was wondering if there are any security risks with this implementation since it is using an iframe. From my research and experience iframes are okay for serving up content, but when it comes to displaying the authentication is this a potential security concern? I don't know much about the 3D Secure Cards thus the question on this Stripe implementation.

Thanks,
C

proven frost Mar 31, 2022, 11:55 PM

#

Hello Team, when do we get webhook callback charge.refunded vs charge.refund.updated ?
I was on the assumption charge.refunded is for success and charge.refund.updated is for failure but turns out charge.refund.updated does success as well?

soft gale Apr 1, 2022, 12:17 AM

#

Hello guys,

I'm working on opening a Cannabis Dispensary in New Mexico. Cannabis becomes legal tomorrow, April 1. I was wondering though if Dispensaries will be able to use the Stripe Crypto in order to accept customers card payments in a fiat to crypto solution.

I have read the restricted list for the regular Stripe but was wondering if the Crypto aspect would be allowed for cannabis dispensaries. I was also wondering if there is an expected release date and if there will be a Stripe Fiat to Crypto alongside a Terminal solution.

Thanks!

crimson needle Apr 1, 2022, 12:22 AM

#

Please don't talk in the public channel and use the thread instead

sturdy night Apr 1, 2022, 12:33 AM

#

Need clarifying on this wording.

fresh hinge Apr 1, 2022, 12:48 AM

#

anyone still around for help? looking to solve a 'metadata' problem

arctic niche Apr 1, 2022, 1:40 AM

#

Can I make dollar payouts to players in my game? To their bank account using your system?

misty hornet Apr 1, 2022, 1:57 AM

#

Alexander-Payout

dawn axle Apr 1, 2022, 1:58 AM

#

Hi. Is it possible to prevent duplicate subscriptions with the billing portal?

#

Eg. a user opens the billing portal two times and checks out twice?

#

Checkout*

sturdy night Apr 1, 2022, 2:05 AM

#

Question about balance_transaction object in regards to charge.dispute.* events. The property data.object.balance_transactions.#.net.

If there are multiple lines [0] does the net of each line represent the net of all lines together? Or do i need to add the .#.net's of each line to get grand total being deducted for the entire dispute, chargeback plus fees?

lilac sluice Apr 1, 2022, 2:19 AM

#

Hey! I started seeing this error when creating a payment intent, may I know where it's sourcing the country from? Originally we were doing connect payments and it's possible one of our teachers is from India, but we changed it to paying directly to our balance with a transfer_group and are still getting the error even though we are US based company

#

""As per Indian regulations, only registered Indian businesses (i.e. sole proprietorships, limited liability partnerships and companies, but not individuals) can accept international payments. More info here: https://stripe.com/docs/india-exports""

nimble pewter Apr 1, 2022, 2:31 AM

#

Hello

Need help with integrating stripe with salesforce. We want to process payments by using Stripe and then pass on the information to salesforce.

Customer will get an email over link, user has to visit the page, make the payment and if the payment successful then salesforce record should get updated.

May I get some recommendations?

heady bay Apr 1, 2022, 2:49 AM

#

https://stripe.com/docs/payments/checkout/custom-success-page

Can I get some backend help with this? I am trying to replicate the same on a Wix website

night skiff Apr 1, 2022, 3:21 AM

#

Hi guys, I've set it up my stripe account and get verified and all good - now I'm trying to login but for some reason I'm getting a message saying ( Incorrect email or password.) I've tried to Reset my password and having this message (We couldn’t find that email. Please try again)
What is the best thing to do here in this case?

median turtle Apr 1, 2022, 3:46 AM

#

Hi, I'm wondering when should I use "useStripe" webhook and when should I use "require('stripe')(process.env.STRIPE_SECRET_KEY)"

median turtle Apr 1, 2022, 3:47 AM

#

median turtle Hi, I'm wondering when should I use "useStripe" webhook and when should I use "r...

I tried to use "const stripe = useStripe()" and then run await stripe.paymentIntents.capture('pi_ANipwO3zNfjeWODtRPIg', {
amount_to_capture: 750,
})

median turtle Apr 1, 2022, 3:47 AM

#

median turtle I tried to use "const stripe = useStripe()" and then run await stripe.paymentInt...

but it didnt work

cunning geyser Apr 1, 2022, 4:48 AM

#

I'm trying to use CardField and confirmSetupIntent in react native and I'm getting

Object {
"code": "Failed",
"declineCode": null,
"localizedMessage": "Card details not complete",
"message": "Card details not complete",
"stripeErrorCode": null,
"type": null,
}

Any tips?

lime barn Apr 1, 2022, 4:56 AM

#

Hello, I'd like to know if I can also set n day free trial before subscription using the Firebase extension https://firebase.google.com/products/extensions/stripe-firestore-stripe-payments
It says the author is Stripe, so I wonder if you know something

Firebase

Firebase Extensions | Run Payments with Stripe

Firebase is Google's mobile platform that helps you quickly develop high-quality apps and grow your business.

hollow field Apr 1, 2022, 5:16 AM

#

We are doing a bidding/offering marketplace where a seller can initiate the transaction and charge the buyer when the buyer sets the offer price. What api endpoints do we need to be able to create a charge on the buyer's stripe account? How do we ensure that when the seller agrees to a single buyers offer, other buyer's offers wont be charged as well?

final echo Apr 1, 2022, 5:19 AM

#

Stripe Reports

consider this
My store opens at 10 AM(1-Jan-22) and close at 2 AM (2-Jan-22)
I made stripe payment of $10 at any time on 1-Jan-22, also I made payment of $20 after 12 AM
I havent closed day for my restaurant which is still 1-Jan-22, but for stripe $10 payment is for 1-Jan-22 and $20 for 2-Jan-22
Again consider for 2-Jan-22 10 AM I made payment of $15 and after 12 AM made $10

So for my restaurant is like
1-Jan-22 $10+$20 = $30
2-Jan-22 $15+$10 = $25

but for stripe its like
1-Jan-22 $10
2-Jan-22 $20+$15 = $35
3-Jan-22 $10

so is there any way I can see that $30 is for same day as restaurant time 1-Jan-22 for stripe?

NOTE: I am using stripe connect standard account to register merchat for store

royal crow Apr 1, 2022, 5:22 AM

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Hi, can anyone point me in the right direct? I'm struggling with Stripe .NET integration of webhook via Checkout Session. Specifically, after I call the checkout session, I can't figure out how I can retrieve back and save the Customer ID so that I can save it in the database with my local user. Are there any complete .net projects with this solution built already?

brazen tinsel Apr 1, 2022, 5:23 AM

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Hi there, is there any issue with checkout? Incomplete sessions are not showing up on dashboard logs, before it does. Thanks!

royal crow Apr 1, 2022, 5:24 AM

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Nice. Did a person just make that thread, or is that automatic ?

alpine vale Apr 1, 2022, 6:16 AM

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Is there any reason why stripe needs a website from me before they can give me my payments. The stripe team won’t let anything through until I add one (which I don’t have).

open rapids Apr 1, 2022, 6:36 AM

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Hi,

We are using stripe Charges API for our payment integration. we are used in stripe connect account for US,CANADA and UK customers. one of our UK customer recieves an email from stipe to migrate to SCA to avoid payment decline notice.

we are contacting stripe support via chat they are send "https://stripe.com/docs/strong-customer-authentication/migration" link to refer. we gothrough the docs but still we have some doubts how to we proceed further.because we already having live customers in US,CANADA also.

our existing process:
we using only the API integrations.not using any library,sdk's

we using charges API for payments
for tokenization we using stripe customers and default resource API to achieve.

Now how we can handle tokenization in payment intents API. anyone please adivice ?

narrow swift Apr 1, 2022, 6:49 AM

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When I created the price through 'https://api.stripe.com/v1/prices', I found that the field trial_period_days appeared in the returned data, but I didn't see where to set it in the document

echo coral Apr 1, 2022, 6:51 AM

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Hi,
I've integrated G-Pay using stripe payment request button integration and got an error in console only in few customer site

pay.js:277 Uncaught DOMException: Failed to construct ‘PaymentRequest’: Must be in a top-level browsing context or an iframe needs to specify allow=“payment” explicitly

onyx steeple Apr 1, 2022, 6:55 AM

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Hello

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Sir

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Please help me

cloud mirage Apr 1, 2022, 7:02 AM

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Can Indian Stripe account holders manage payout schedule

cerulean pineBOT Apr 1, 2022, 7:04 AM

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:question: @cloud mirage Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

glad monolith Apr 1, 2022, 7:18 AM

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Hello I am integrating stripe google pay for transfer money but not working in my production build

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Can any one help me with this

vast tinsel Apr 1, 2022, 7:21 AM

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hi, I'd like to create a restricted API key with all permissions except managing (adding/removing/accessing) bank accounts for account and also for connected account, is it possible? can someone help me find what resource includes this permissions, because it's probably not clear from list or documentation or I'm blind 🙂

feral sierra Apr 1, 2022, 7:23 AM

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hello! is it possible to set ratio for destination charges on stripe side
May be at the time of creating product?

twilit rock Apr 1, 2022, 7:23 AM

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Hi team, Is there any method to upgrade 2 subscriptions to another subscription directly? (like cancel A & B, subscribe to C)

wet shuttle Apr 1, 2022, 7:30 AM

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Hi All, need a few queries answered:

We are trying to get payments done from stripe and trying to get the data sent to SF. We need recomendations on how this can be done? Can someone provide any information, please.

light zodiac Apr 1, 2022, 7:42 AM

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Hello

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Please help me to implement strip for ecommerce website

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payment is working fine but when see the payment details then connected account information is not showing

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can anyone guide on this?

orchid igloo Apr 1, 2022, 7:45 AM

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Hello, I'm trying to set up a Stripe Acc and the Developers would like a Publishable Key, Secret Key and an API version. I have the the publishable key and the secret key, but how would i get the API version?

crimson viper Apr 1, 2022, 7:46 AM

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You can see it here

misty hornet Apr 1, 2022, 7:49 AM

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Thanks @crimson viper !

crimson viper Apr 1, 2022, 7:49 AM

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🙂

orchid igloo Apr 1, 2022, 7:57 AM

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crimson viper You can see it here

Thank you so much! 🙂

stoic parrot Apr 1, 2022, 8:17 AM

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Hello ,

i need help in bacs subscription functionality

glacial grove Apr 1, 2022, 8:34 AM

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hello
when creating a subscription, if I send metadata, these metadata is not attached to the associated payment intents. Why is that? thank you

request: req_CVHG38MQaeglx0
-> you can see metadata

payment intent: evt_3KjfbfGTsLVnzqGE06W0e9o4/pi_3KjfbfGTsLVnzqGE0ozvo9ZX
-> no metadata

serene parrot Apr 1, 2022, 8:47 AM

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hello, i need some help regarding verifying events on stripe. it seems like the signature is invalid thus the event cannot be created?

narrow swift Apr 1, 2022, 8:49 AM

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I have a question. When I created the subscription customer information for the user, what I wrote casually was not true, and I found that the user did not enter the card number and started to subscribe. When I checked the bill, I found that the card number was officially provided 4242 I don't know what to do with the bank card in actual business

restive folio Apr 1, 2022, 8:56 AM

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Hi Everyone,

#

We are using stripe payment links to collect the payments. And we are also using charge success webhook endpoint to send data of successful payments to zapier webhook.

But issue we are facing is that stripe does not send any data about from which link the payment came from, and bcoz of that we ar enot able to do specific things for specific payment link payments in zapier.

How to solve this?

swift wing Apr 1, 2022, 9:15 AM

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Hey - I'm using the react custom elements - but your React documentation is super out of sync, I'm totally lost how to style some of them as its all different

vocal wagon Apr 1, 2022, 9:26 AM

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Hi, I using stripe payment on zen cart but it missing the Card authentication and 3D Secure. Can someone help me to implement it on Zen cart?

pseudo cargo Apr 1, 2022, 9:30 AM

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I asked this yesterday, but as it was rather busy I have not found a solution yet.

Its about translating the invoices of subscriptions. The prices we add to the subscription have text (now in english). Is there a way to go about translating those texts?

mental swift Apr 1, 2022, 9:34 AM

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Hello - I have unrecognized payments in my Payments tab - could you please help me with it?

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They show as incomplete and they are in AUD

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yes

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pi_3KjL3pDmAA6Gynl64Z3W525n

cyan spire Apr 1, 2022, 10:08 AM

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hi all, suspect simple question here. new user in my team has the "create payment" button greyed out. any idea what ive forgotten to do to allow this user to create payments?

signal void Apr 1, 2022, 10:20 AM

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Hey chaps, has anyone been approved for Stripe Issuing yet? I'm bloody RARING to get going with our new Issuing application but we've been waiting for weeks now.

oblique gorge Apr 1, 2022, 10:48 AM

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Hello Team,

We are configuring a new bank account in Canada region. Do we need to make any changes to the ongoing integration? Does ACH works in Canada?

vast isle Apr 1, 2022, 10:52 AM

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Hey guys! I have a quick question (maybe a basic one).
If I change the price of a product, what happens to all the customers that had that subscription? Will they get the old price when renewed? or get the new one?
Also, What will happen to coupons?

lone pulsar Apr 1, 2022, 10:57 AM

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Hi, I'm implemented webhook in the backend to listen to Stripe events. But I'm getting 520 ERROR code on the stripe webook console. Can someone help me with this

worn pivot Apr 1, 2022, 11:01 AM

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Good Afternoon, is there anyway to Pre Auth the cards a customer adds

wicked sable Apr 1, 2022, 11:04 AM

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Hello, i have a question plz, Stripe block me 3 accounts in 1 month. I make e-commerce, all my legal information are verified, what can i do plz

cerulean pineBOT Apr 1, 2022, 11:05 AM

#

:question: @wicked sable Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

gusty hollow Apr 1, 2022, 11:05 AM

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Hey. I have maybe a weird question. Sometimes we need to create a reservarion on an account, but due to changes for the customer, we sometimes need to increase and/or decrease the amount after the reservation.

When the final amount is lower, we just keep the initial reservation, and then just charge the final amount when it's due.
However: we don't have a good flow for when the amount increases.

Currently I think we can only make an additional reservation for the price difference, but that also means we would have to charge in two seperate payments to the customer when the due date arrives.

Making a new reservation without releasing the first has the risk of the new not being accepted due to customer card limits, and releasing the old one first before creating a new for an higher amount introduces the risk of losing the reservation alltogether...

What we would like to see at some point, is the ability to update a reservation to a new amount. I don't think it's supported by stripe now yet, but Id'm not even sure whether it's is in fact supported in the cards ecosystem at all?

vale patio Apr 1, 2022, 11:10 AM

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Hi @meager hawk have a follow up question regarding the 3DS auth in xamarin

gusty hollow Apr 1, 2022, 11:11 AM

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just to know - can I not initiate a stripe terminal payment from within the stripe dashboard? just got th eterminal to play with, and linked it to the account, but can't create the payment from within? (we'll be implementing it in our app, but just was playig with it 😉 )

queen tapir Apr 1, 2022, 11:11 AM

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Hello, is it possible to set payout to daily?

hollow prairie Apr 1, 2022, 11:15 AM

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vale patio Hi <@!844898410389438535> have a follow up question regarding the 3DS auth in xa...

I've unarchived the thread: https://discord.com/channels/841573134531821608/959005722014789692

hollow prairie Apr 1, 2022, 11:17 AM

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gusty hollow just to know - can I not initiate a stripe terminal payment from within the stri...

You can't I don't think, no!

undone saddle Apr 1, 2022, 11:26 AM

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If my main account is India based and the connected account is also from India. And if I have created payment intent is USD will this be acceptable?

fluid parrot Apr 1, 2022, 11:28 AM

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Hi, question. As the developer of a Platform account, can I do anything to signal stripe that a connected account is going to do a batch of traffic and thus NOT have that connected account Payout going to DISABLED and status 'Waiting on stripe review' ?

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right now the connected account has a decent amount of money that's taken hostage by stripe 😦

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if there's something we can do as platform account to prevent this in the future, we would like to implemnet that. Couldn't really find anything in the api documentation about it

full ether Apr 1, 2022, 11:39 AM

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Can someone help me?

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my webhooks are not working in production

signal void Apr 1, 2022, 11:52 AM

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Show us you rwebhooks!

deft cipher Apr 1, 2022, 11:54 AM

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Hello, can anyone advise regarding Stripe/Slack integration? I've just set one up with the intention of triggering a Slack message whenever an invoice is created, finalised, or paid on Stripe. I've just tested this, and it looks like on the Stripe side, the webhook was 'triggered' but nothing seems to have come through to Slack. Is there only certain types of events which the Slack integration supports or can any of the events be conveyed?

raven echo Apr 1, 2022, 11:54 AM

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Hello,

im have questions for module Magento 2 with Stripe, exists roadmap or impletation for multypart payments and split payments?

swift wing Apr 1, 2022, 12:08 PM

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Hey - at what stage can I get access to the bank name? I know there are rules for showing the card provider icon (visa, mastercard, amex), but can I get the bank name at this stage too using stripe?

haughty mist Apr 1, 2022, 12:17 PM

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Hi all, I have curreny-based prices. I use the node js for stripe.checkout.sessions.create of Stripe, and we want to subscribe the user to our service. How can I show the country == price on checkout page of Stripe? Currently only show the default price. Currently I just use the single product for it.

Like this;
line_items: [{
price: ${process.env.PRODUCT_ID},
quantity: 1,
}, ],

Can you help me about the integration?

idle nexus Apr 1, 2022, 12:55 PM

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Hi there, I have been trying to reach out to Stripe Support for the past week regarding my account but I have had no response via email. Is there anyone I can contact through this server?

ashen canopy Apr 1, 2022, 1:00 PM

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Hey I have a stripe account and need help with Custamer support

somber citrus Apr 1, 2022, 1:16 PM

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Hey, I have a question, in case my customer subscribed to some plans, and after that he changed the country (the new country has different tax percentage), does the subscription total will be updated regarding to the new country tax percentage?

reef vessel Apr 1, 2022, 1:17 PM

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hi - just following up on this archived thread: #dev-help message

how can standard connected accounts change their radar rules? when i check my test connected account, i don't see any radar option

raven echo Apr 1, 2022, 1:25 PM

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raven echo Hello, im have questions for module Magento 2 with Stripe, exists roadmap or im...

I would have to develop on my part by taking into account the native Magento 2 module developed by Stripe

winter kraken Apr 1, 2022, 1:32 PM

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Is there a limit on the description and or meta data when submitting a payment intent

vocal wagon Apr 1, 2022, 1:33 PM

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Hi Stripe friends, We would need to change the invoice header "Invoice" to "Proform Invoice". Could you help us where to do it? Thank you for your help in advance.

wraith kindle Apr 1, 2022, 1:48 PM

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IS it true that the website has changed?

quartz lotus Apr 1, 2022, 1:52 PM

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hola mis amigos, I'm working with a subscription based model and I've exported my subscriptions as a csv and imported it into python so I can do some analysis. The stripe dashboard shows 555 new subscribers over the period I'm interested in and I'm using it as a sanity check for the numbers I'm getting. I'm getting close but not exactly the same, 514. I know stripe excludes those trialing and I'm interested in those too but I'm trying to at least get a sanity check on my numbers before I do something I don't have the answer to

frosty elk Apr 1, 2022, 1:53 PM

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Hi Guys .. just joined here.. so i was impolementing stripe to transfer amount directly to account but it charge business the processing fee

payment is related to Transfer destination

#

can anybody help

proper ridge Apr 1, 2022, 1:53 PM

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Hi, I'm a developer working on a subscription integration. I'm not sure if this is a question for support or here, but basically I'd like to better understand various "Subscription status" options on the "Subscriptions and emails" Stripe account settings page: https://dashboard.stripe.com/settings/billing/automatic. There are 4 "Subscription status" options on that page, 3 of them are very similar. Ideally there's a doc, or a blog post about this, so I can better understand this.

Here's a specific question: how do these two options relate? Which one has precedence for a failed/retrying subscription payment?
Thanks a lot!

frosty elk Apr 1, 2022, 1:53 PM

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we don't want to charge business the processing fee .. want it applied on customer side

ornate beacon Apr 1, 2022, 2:10 PM

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Is there a way to resend webhooks when using the CLI? or resend the event that was fired when the CLI was not active?

golden spade Apr 1, 2022, 2:15 PM

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If my customer has an annual subscription and they set it to not renew (cancel_at_end = True), what webhook will get fired at "the end" (i.e., what should I listen for to deactivate their access)? customer_subscription_deleted?

ashen wraith Apr 1, 2022, 2:20 PM

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why i only see credit card payment option when paying on sellix for my products even i activated the other payment methods on stripe settings like alipay, apple pay, bank cards

fringe quartz Apr 1, 2022, 2:23 PM

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Hey guys hope you're doing great!

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I wanted to know if it's possible to change a subscription's coupon to another one? Many thanks!

vocal wagon Apr 1, 2022, 2:27 PM

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Hello, I would like to know if it was possible to have a means of payment + deposit system integrated into my site under WordPress thanks to Stripe? thank you

polar kindle Apr 1, 2022, 2:30 PM

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If i change any settings on the dashboard in test mode will it affect anything on live mode? I want to change my origin address in the tax settings in test mode but I dont want it affecting production.

vocal wagon Apr 1, 2022, 2:32 PM

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@stray oxide OK, thanks ! I would really like to find a solution to collect a payment and at the same time make a pre-authorization of deposit on the same product or the same order

young yoke Apr 1, 2022, 2:43 PM

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I'm trying to verify webhooks following this https://stripe.com/docs/webhooks/quickstart however I keep running into this error

StripeSignatureVerificationError: No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe? https://github.com/stripe/stripe-node#webhook-signing

Things I've tried:

Request with app.use(bodyParser.json());
Request with bodyParser.raw({ type: "*/*" })
Using a test account and stripe listen
publishing test event from stripe trigger payment_intent.succeeded
my account is not activated

acoustic flume Apr 1, 2022, 2:43 PM

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Hello Everyone, I need help with implementing a functionality using stripe. Here is what we want to do. We want to have a platform which we need to create a stripe account for each user also to give them the option to add their credit card and bank details (which will need to be saved in stripe too). If that user wants to withdraw money, we will use Stripe API to send the money in their stripe account to their bank details (credit card will be just for paying). My question is how can I create a stripe customer on each sign up in my platform and how to add the bank details and credit card to stripe?

plush pawn Apr 1, 2022, 2:57 PM

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So this is the customer portal for one of the customer but the cancel subscription option is not coming

burnt rampart Apr 1, 2022, 3:08 PM

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Hello

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I need someone to help me with my payments

stray oxide Apr 1, 2022, 3:10 PM

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@burnt rampart happy to help, do you see the thread that I created to talk about your question?

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It is under your "Hello" message

burnt rampart Apr 1, 2022, 3:14 PM

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Yes I have

vocal wagon Apr 1, 2022, 3:18 PM

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Hello I'am trying to implement a charge.refund webhook processing related feature i am able to test properly with successfull refunds, but iam unable to find a way to test failed refunds is there a way ? I see that there is an event https://stripe.com/docs/refunds charge.refund.updated how can i test it in developer mode ?

Refunding and canceling payments

Learn how to refund or cancel a payment.

#

@stray oxide OK, I'll explain. I have a board game rental site, for example I charge my customers €10 for the rental and I would also like to pre-authorize another amount which corresponds to the deposit. Example: The customer pays €10 for rental and the price of the games as a deposit (for example €29.99) so I want to debit him for €10 and make a deposit of €29.99 at the same time on the deposit page.

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Hi, I would like to credit customer balances using the API. Is there a way I can set it up so the credit goes towards a specific subscription the user has?

left lily Apr 1, 2022, 3:27 PM

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with connect accounts, will the "account_obj.details_submitted" parameter only show true if the user has finished setting up their account? or is it better to verify by checking, "account_obj.requirements.disabled_reason"?

gusty hollow Apr 1, 2022, 3:32 PM

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Hiya - I can only guess, but are the only two states "online" and "offline"? https://stripe.com/docs/api/terminal/readers/object#terminal_reader_object-status

Stripe API reference – The reader object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

vocal wagon Apr 1, 2022, 3:35 PM

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Hi, what does this error mean? The card is invalid. card_error_authentication_required. Request id is req_BN3AbbHoXVvdyB. I would have expected the requires_action response to authenticate

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the card usually does not trigger 3dS

ornate wave Apr 1, 2022, 3:44 PM

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Has anyone developed a script to automatically issue cards?

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I'll start off with I don't really know what I'm talking about lol, but looking for a program that will generate a set amount of virtual cards for a cardholder and extract the data for said cards

surreal temple Apr 1, 2022, 3:46 PM

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@ornate wave let's discuss this in the thread I created for you

ornate wave Apr 1, 2022, 3:47 PM

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Ok cheers mate

slate elbow Apr 1, 2022, 3:49 PM

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quick question regarding stripe connect: i have a uk account and will be using connect to allow users in every country stripe connect is supported to take payments. the on_behalf_of parameter will not be used for payments and my platform must remain the MoR for payments. i created a us test account on express acct_1KTcNiQlyujVnPPh, then created a checkout session using the data below:

{
    payment_intent_data: {
        application_fee_amount: 145,
        statement_descriptor_suffix: 'TEST',
        transfer_data: {
            destination: 'acct_1KTcNiQlyujVnPPh',
        },
    },
}
``` this works in test mode, so it should work in live mode right? ive had issues in the past paying out users cross-borders without associating them to payments - stripe allows this kind of activity cross-border from a non-us platform account if an obvious source of funds is available (aka, the payment from the customer) right?

ashen canopy Apr 1, 2022, 3:50 PM

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Hey

vocal wagon Apr 1, 2022, 3:50 PM

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HI folks, im having trouble running my local webhook on the latest version. even though i specify the api version in my webhook creation , it still uses the version on my dashboard. did anyone run into this ?

ashen canopy Apr 1, 2022, 3:52 PM

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Is there a way where we can only allow the shipping adress to be the same as the billing adress

surreal temple Apr 1, 2022, 3:53 PM

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@ashen canopy let's keep the discussion in the thread, thanks

signal tinsel Apr 1, 2022, 4:02 PM

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Hi !

How can I set a subscription to auto-renew at the end of the term?

warm ocean Apr 1, 2022, 4:07 PM

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Hi. Where can I find all the status possible for a subscription ? I have this (https://stripe.com/docs/api/subscriptions/list#list_subscriptions-status) but it's not really the subscription status possible (like all, ended)

bright kernel Apr 1, 2022, 4:10 PM

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i have a big problem and the live chat on stripe is offline. any kind of answers is helpfull. help me!!! private room or something!

grizzled sorrel Apr 1, 2022, 4:11 PM

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When a user is onboarded through Stripe Connect as an Express user, they shouldn't be setting up a password, correct?

golden spade Apr 1, 2022, 4:19 PM

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I'm trying to figure out how to best model my SaaS using Products and Prices. I can provide more context if this is an appropriate venue and a thread is opened

plush pawn Apr 1, 2022, 4:19 PM

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When an user cancel's a subscription is it considered as refund or it's cancelled and it won't be in affect from next month

ornate beacon Apr 1, 2022, 4:20 PM

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Is there anyway, when using metered billing for the usage to stay the same after a cycle?

surreal moth Apr 1, 2022, 4:34 PM

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Hi stripe friends, i'm working on stripe connect in react-native. When you : initPaymentSheet in your client, then create a paymentIntents in your backend, then presentPaymentSheet, is there any way that this payment sheet shows the user 's actual country instead of the default 'United States' ?

jaunty yarrow Apr 1, 2022, 4:35 PM

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Hi, i was going through the stripe documentation and found this -> https://stripe.dev/stripe-android/payments-core/com.stripe.android.googlepaylauncher/-google-pay-payment-method-launcher-contract/index.html for creating a payment method. I am not clear how I can find out if the device is ready for GooglePay similar to the readyCallback in the GooglePayPaymentMethodLauncher. How do I get that info if I want to use the GooglePayPaymentMethodLauncherContract?

glacial grove Apr 1, 2022, 4:42 PM

#

hello

I want to investigate these errors (attached 1), but when I click on it I see unrelated errors (attached 2)
What am I doing wrong?
Would you be able to point me to one example of these "POST /v1/3ds2/authenticate" errors

thank you

acct_1JAB41GTsLVnzqGE

west fractal Apr 1, 2022, 4:45 PM

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can I get my thread reopened?

mild shoal Apr 1, 2022, 4:48 PM

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can someone indicate why a "properly" configured webhook isn't sending out data from stripe ? the log indicates 0 sent events, but the events do occur .. any thoughts ?

#

glacial grove Apr 1, 2022, 4:50 PM

#

[unrelated to any of my previous messages]
Hello stripe, FYI and if it can help you, I had many of these stripe errors today; Never had them before:

setup_future_usage=setup_future_usage\n File "/env/lib/python3.6/site-packages/stripe/api_resources/abstract/createable_api_resource.py", line 22, in create\n response, api_key = requestor.request("post", url, params, headers)\n File "/env/lib/python3.6/site-packages/stripe/api_requestor.py", line 122, in request\n resp = self.interpret_response(rbody, rcode, rheaders)\n File "/env/lib/python3.6/site-packages/stripe/api_requestor.py", line 370, in interpret_response\n rheaders,\nstripe.error.APIError: Invalid response body from API: upstream connect error or disconnect/reset before headers. reset reason: overflow (HTTP response code was 503)\n

surreal temple Apr 1, 2022, 4:50 PM

#

@glacial grove please keep the discussion in the thread I opened for you

glacial grove Apr 1, 2022, 4:51 PM

#

surreal temple <@!890504427767734303> please keep the discussion in the thread I opened for you

this is an unrelated message

surreal temple Apr 1, 2022, 4:51 PM

#

Please keep it in the thread anyway @glacial grove

fickle hull Apr 1, 2022, 4:54 PM

#

Trying to integrate Stripe into our Angular project. The Google Wallet seems to be working fine but am having trouble with the Apple Pay.
We are still in Test Mode at this point.

If I try to create a paymentRequestButton in a regular Safari browser it does not show and there is an entry on the console of:

Either you do not have a card saved to your Wallet or the current domain (dev.sessionfuse.com) or stripeAccount parameter (acct_...) is not registered for Apple Pay. Visit https://dashboard.stripe.com/account/apple_pay to register this domain.

But the domain is registered in Stripe.

If I try to create a paymentRequestButton in a private Safari browser the Apple Pay button does appear but when you click on it the Apple Pay window comes up for a few seconds but then goes away without calling paymentmethod on the paymentRequest and logs in the console:

Could not create Apple Pay session. Please make sure you have registered this Stripe account. For more information, see https://stripe.com/docs/apple-pay#web.

I think I have done everything that they included in the documentation but not sure why the difference between a regular session and a private session would give different results. We are doing this through connected accounts so they are not paying us but are paying a third party. Is there something else I need for Apple Pay to work with connect accounts?

Apple Pay

Allow customers to securely make payments using Apple Pay on their iPhone, iPad, and Apple Watch.

quick pasture Apr 1, 2022, 4:54 PM

#

Is there way to partially refund an invoice on Stripe?

gusty hollow Apr 1, 2022, 4:55 PM

#

Hello guys. We used to always automatically capture payments for online payments, so this never really played for us, but with terminal we have to capture asynchronously, so we started playing with doing only a partial capture, and it looks like the data on a charge object becomes very unclear to be treated.

this is my flow.

1/ I created a terminal payment in the amount of 100 EUR
2/ I captured only 50 EUR of that
3/ I then refunded 10 EUR of that

so in our effort to check what the "allocatable amount" for the charge is after these transactions, this is the history of the charge object when the events occured.

So to know what the "allocatable amount" is, should we then apply this logic?!?:

IF amount_captured = 0 then 0
ELSE amount - amount_refunded

so any uncaptured amount will ALWAYS show in the amount_refunded? Or are there cases where it doesn't happen like that? I must say I was surprised to see the uncaptured amount as part of the refunded_amount. I would have expected to always be able to do charge.captured_amount - charge.refunded_amount to see what the net allocatable amount of a charge is, but my case obviously shows that that is a bad idea 🙂

hidden bluff Apr 1, 2022, 5:03 PM

#

When transfer is failed due insufficient balance,

sturdy night Apr 1, 2022, 5:08 PM

#

What is the->path to getting a subscription ID starting with the dispute object?

safe gorge Apr 1, 2022, 6:01 PM

#

Hello, I have a question for you.

How many calls/time will it take me to get 1000 customer data

sweet void Apr 1, 2022, 6:11 PM

#

Hello all,

When running on our dev environments, setting up connected accounts for our users only took seconds on dev mode to be activated.

On live, it seems to be set to pending/under review for some time now today on the new live accounts.

How long does a connected account typically take to be fully activated and no longer pending on Live?

Thanks!

weary crescent Apr 1, 2022, 6:26 PM

#

Hi all,

I'm trying to setup a webhook to listen on all my connected accounts (test mode). I'm creating the webhook via the UI and when I check the box "Listen to events on connected accounts" and create the webhook, it's listed as type "Direct" instead of "Connect" which is what I expected. Also confirmed that it's not picking up events from one of the connected accounts. Am I missing something on how to create a webhook that listens on connected accounts?

vocal wagon Apr 1, 2022, 6:35 PM

#

where can i find the routing number and acount number?

#

hi😋

spice scarab Apr 1, 2022, 6:38 PM

#

Hello, how can I generate a payment link so people can buy something with the java api?

soft badger Apr 1, 2022, 6:40 PM

#

For payment links / products is there a way to have a variable product? Like a T-Shirt for example. 1 product and they select size

vital light Apr 1, 2022, 6:57 PM

#

Hello, I'm getting the following error in my browser when attempting to call stripe.ConfirmPayment:
(index):1 Uncaught (in promise) IntegrationError: You cannot use a SetupIntent client secret or PaymentIntent client secret with stripe.processOrder. Did you mean to call stripe.confirmSetup or stripe.confirmPayment?

My elements object is created using an Order object's client_secret, so the error is rather confusing

balmy yacht Apr 1, 2022, 7:02 PM

#

is there a way I can identify my current radar fees for each transaction?

sharp lynx Apr 1, 2022, 7:04 PM

#

im working with c# .NET with custom accounts
im trying to pay with ACH
but im getting this error

"The source you provided is not in a chargeable state."
But when i try to verify the source with

    var sourceVerifyOptions = new SourceVerifyOptions
                          {
                              Values = new List<string> { "32", "45" }
    };

    await sourceService.VerifyAsync(source.Id, sourceVerifyOptions, requestOptions);

but im getting this error
"An unknown error occurred"

fallen lodge Apr 1, 2022, 7:08 PM

#

Hey for the new custom domain + checkout stuff, how does that work with connect? If a platform is generating checkout sessions with a stripe-account header will that work or does the custom domain need to be on the merchant of the api request level?

sturdy night Apr 1, 2022, 7:41 PM

#

Best way to create a payment or invoice or other, to adjust customer balance, without creating an actual charge to their payment method? I want to use this as a way to "adjust balance" but also create a transparent record (like a payment) that it happened and why it happened.

hushed island Apr 1, 2022, 7:45 PM

#

Hey there, Working on adding a new locale for users to add credit cards, the API key for the new APAC locale does not seem to return the same data as the Global/US keys does. Can someone help me with this.

wary glade Apr 1, 2022, 7:46 PM

#

Do we have anyway to get more than 100 prices from endpoint v1/prices . Our product has 112 prices and we couldnt find a way to show all the prices in our end.
If we can not get more than 100 prices, Do we have anyway to get only active prices - since only 42 active prices in 112 prices?

teal lance Apr 1, 2022, 8:29 PM

#

Hey all! Happy Friday. I was running into an oddity with Terminal that I haven't seen before. It's a P400 reader that is online and can talk to Stripe servers. From the computer that is the point-of-sale station it is reachable by Ping and NSLOOKUP. But in the console when the POS application tries to call out to the reader, it returns net::ERR_SSL_PROTOCOL_ERROR.

#

Has anyone seen this before?

#

For clarity, another workstation on the same network can call out to a different P400 reader.

faint briar Apr 1, 2022, 8:43 PM

#

Hi everyone, does stripe have an option to incorporate custom payments? for example if employees have a account balance associated to their ID number. Lets say they are making $100 purchase, they use their employee number for $90 and they have a balance of $10 they can pay with credit card. Use case would be on a shopify store

fickle hull Apr 1, 2022, 9:22 PM

#

Trying to get Apple Pay to work in our test environment with Connect. According to the documentation as I understand it I have to

var stripe = Stripe('pk_test_************************', {
apiVersion: "2020-08-27",
stripeAccount: 'CONNECTED_STRIPE_ACCOUNT_ID',
});

But then for each account that is being connected I have to authorize the domain by calling:

var stripe = require("stripe")("sk_live_••••••••••••••••••••••••");

const domain = await stripe.applePayDomains.create({
domain_name: 'example.com',
},{
stripe_account: '{{CONNECTED_ACCOUNT_ID}}',
});

But I get an error:

'The account acct_*************** was a test account created with a testmode key, and therefore can only be used with testmode keys.'

I am assuming the CONNECTED_STRIPE_ACCOUNT_ID is our Stripe account id and
CONNECTED_ACCOUNT_ID is the user that is connected to our Connect.

Do I have to create the user also with the live key to use them in test mode to test the Apple Pay button?

sturdy night Apr 1, 2022, 9:48 PM

#

I know this is a little out of scope, but if you happen to know...
How are dispute fees calculated so i can write code to know how much the fee is going to be? What im talking about is when there is a dispute there is the flat $15 fee, plus a tiny little extra stripe processing fee. I can't find anything publicly speaking about this fee on the stripe site.

crimson needle Apr 1, 2022, 9:59 PM

#

village-dispute

fresh hinge Apr 1, 2022, 10:06 PM

#

session creation / success...a few questions about after the transaction, please 🙂

sick rapids Apr 1, 2022, 10:24 PM

#

hello where can I get helped for Fruad transaction from stripe?

#

@languid tulip @lone hedge @bold basalt

#

@crimson needle

crimson needle Apr 1, 2022, 10:25 PM

#

no reason to @ half the world

unkempt storm Apr 1, 2022, 10:34 PM

#

Has anyone been able to customize the apple/google pay button style?

#

For web

loud rain Apr 1, 2022, 11:18 PM

#

Hi,

I was wondering what is the best way to clear a pending cancellation for a subscription? For example, we have a subscription that has been scheduled to be canceled. To do so, we update the stripe subscription with "cancel_at_period_end: true". To reverse this scheduled cancellation, is it as simple as setting "cancel_at_period_end: false"? From what I see, the API docs don't specify this explicitly, so I wanted to double check even though I suspect this is the case. Thanks.

hallow wadi Apr 1, 2022, 11:23 PM

#

Does this endpoint append items or completely replace the items? https://stripe.com/docs/api/subscriptions/update#update_subscription-items

cunning geyser Apr 1, 2022, 11:24 PM

#

for the react native library, how do I validate the CardField component for completeness?

desert locust Apr 1, 2022, 11:35 PM

#

Do you have to create products in the stripe dashboard for connected payments? Or can I just send a price and some product information to the API somehow

fading ridge Apr 1, 2022, 11:35 PM

#

what! stripe just shut down my account without any warning because they flagged us as selling CBD - and now, because they have shut us down, I can't talk to anyone

#

my whole business is shut down

#

no warning, no body to talk to

#

absolutely insane

#

anyone here know who i can talk to to help get this resolved? this is facebook level bs

crimson needle Apr 1, 2022, 11:45 PM

#

ralph-product-creation

fading ridge Apr 1, 2022, 11:46 PM

#

i literally have to send 60 people home now

crimson needle Apr 1, 2022, 11:46 PM

#

jarek-account-support

fading ridge Apr 1, 2022, 11:46 PM

#

close retail and online because stripe felt that shutting me down was better than emailing me first

crimson needle Apr 1, 2022, 11:46 PM

#

Please stop posting in the main channel @fading ridge I created a thread for you above already adn explained how to contact our support team

minor cipherBOT Apr 2, 2022, 12:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sharp lynx Apr 2, 2022, 12:07 AM

#

im working with c# .NET with custom accounts
im trying to pay with ACH
but im getting this error

"The source you provided is not in a chargeable state."
But when i try to verify the source with

    var sourceVerifyOptions = new SourceVerifyOptions
                          {
                              Values = new List<string> { "32", "45" }
    };

    await sourceService.VerifyAsync(source.Id, sourceVerifyOptions, requestOptions);

but im getting this error
"An unknown error occurred"

#959528672799367209 message

If i dont verify the source then i got this error
The Source You Provided Is Not In A Chargeable State

If i dont need to verify the source, how can i fix that error?

crimson needle Apr 2, 2022, 12:19 AM

#

^ this was the same question as earlier and you didn't respond after unfortunately so we can't really help @sharp lynx

fresh hinge Apr 2, 2022, 12:28 AM

#

test StripeInvalidRequestError: Invalid checkout.session id: cus_xxx

vocal wagon Apr 2, 2022, 12:57 AM

#

Good afternoon koopajah I have a support email reply I did a couple days ago and I need really need a response could you please escalate my reply or tell me if they have atleast received it 🙂

cunning geyser Apr 2, 2022, 1:38 AM

#

Billing details not getting set with confirmSetupIntent react-native, except zip code and name, I can see it's taking the zip from the card field.

minor cipherBOT Apr 2, 2022, 4:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

glad plover Apr 2, 2022, 7:42 AM

#

Instant payouts saying 'internal error try again in a few minutes' for the past 12hrs???

narrow swift Apr 2, 2022, 7:45 AM

#

I have a question and I hope to get help. I try to let the user enter the mailbox card number and other information in the html and pass it to the server to create a customer and complete the subscription. However, I found that there seems to be some problems with the css in the html during the integration.

minor cipherBOT Apr 2, 2022, 8:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

hollow pelican Apr 2, 2022, 8:51 AM

#

is it possible to create a subscription via api with a saved payment method? ex. a saved card id. card_xxxxxxxx

swift wing Apr 2, 2022, 10:27 AM

#

Hey - Can I have two separate <Element> components wrapping my other card payment components?

gusty sonnet Apr 2, 2022, 11:25 AM

#

Instant payouts down?

minor cipherBOT Apr 2, 2022, 12:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

gusty sonnet Apr 2, 2022, 12:44 PM

#

glad plover Instant payouts saying 'internal error try again in a few minutes' for the past ...

Still down for you?

naive spear Apr 2, 2022, 2:18 PM

#

Hello. Could anyone help me? I'm working with direct charges and stripe connect. I need to make a refund and a reverse transfer at the same time. I'm sending this request:

{
  "payment_intent": "pi_3KjjasHewQvzvD8612FJAH7J",
  "reverse_transfer": "true",
  "amount": "4000"
}

The problem is that the refund is made according to the amount I specify, but the transfer is lower. In the example I posted the refund was done by 40, but the reverse transfer was done by 38.93.

minor cipherBOT Apr 2, 2022, 4:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

median turtle Apr 2, 2022, 4:27 PM

#

Hi, I would like to add a PaymentElement to createPaymentMethod but I get an error. It seems like only "CardElement" works

split abyss Apr 2, 2022, 4:48 PM

#

How will you have Alipay and WeChat pay buttons on this page?

latent helm Apr 2, 2022, 6:09 PM

#

I'm creating a PaymentIntent and it works fine, but there seems to be no way to include tax rate or tax amount in anyway to PaymentIntents (only Invoices, Subscriptions and Checkout). The receipt is not displaying any tax rate or amount either, and I can't find any tax information on neither the PaymentIntent, Charge nor BalanceTransaction objects...
Am I misunderstanding something about tax here?

supple oracle Apr 2, 2022, 6:33 PM

#

hello am doing bids website / when the buyer verified his payment and the seller accepted the buyer offer / how it can change from hold payment to complete order ( not hold )

idle iris Apr 2, 2022, 6:38 PM

#

swift wing Hey - Can I have two separate ```<Element>``` components wrapping my other card ...

(NOT with Stripe) Given the nature of React and the required security of Stripe's iFrame, I would not recommend it.

idle iris Apr 2, 2022, 6:40 PM

#

naive spear Hello. Could anyone help me? I'm working with direct charges and stripe connect....

(NOT with Stripe) Probably because the transfer was NOT the full $40; it was the $40 MINUS the Stripe Fee. Stripe fees are not returned on a refund.

latent helm Apr 2, 2022, 6:42 PM

#

idle iris (**NOT** with Stripe) Probably because the transfer was *NOT* the full $40; it w...

But the customer must get the full $40 back of course?

idle iris Apr 2, 2022, 6:44 PM

#

median turtle Hi, I would like to add a PaymentElement to createPaymentMethod but I get an err...

(NOT with Stripe) you are correct that this function https://stripe.com/docs/js/payment_methods/create_payment_method only accepts a cardElement. If you read the link, it also indicates that this is NOT the preferred/recommended way to create a paymentMethod.

Stripe JS Reference

idle iris Apr 2, 2022, 6:45 PM

#

latent helm But the customer must get the full $40 back of course?

(NOT with Stripe) Exactly. It is a strong reason to find ways to NOT need to make refunds (i.e. keep the customer happy)

latent helm Apr 2, 2022, 6:47 PM

#

idle iris (**NOT** with Stripe) Exactly. It is a strong reason to find ways to NOT need t...

To me it sounded like the amount returned to the customer was only 38.93...

idle iris Apr 2, 2022, 6:50 PM

#

latent helm To me it sounded like the amount returned to the customer was only 38.93...

(NOT with Stripe) While you could make customer refunds only partial, there are various regulations in various locales that do not permit this, and it is a poor customer experience. You should build into your business models the losses associated with any needed refunds so your gross profit from all your sales cover such losses with sufficient net profit.

idle iris Apr 2, 2022, 6:51 PM

#

latent helm To me it sounded like the amount returned to the customer was only 38.93...

(NOT with Stripe) so, for example, if you refund about 10% of orders/sales (a wicked high number) you really should design your profit margin such that you still have real profit left over.

latent helm Apr 2, 2022, 6:52 PM

#

idle iris (**NOT** with Stripe) While you *could* make customer refunds only partial, ther...

To be clear... This was not my thread. 🙂

My thread was about tax on the PaymentIntent object. Any idea?

idle iris Apr 2, 2022, 6:54 PM

#

(NOT with Stripe) I am fairly sure (from other people's questions) that Automatic Tax is NOT available with paymentIntents. You need to calculate those and add them into the total amount for the paymentIntent, and probably create your own receipts with separate lines for Charges, Taxes, etc

latent helm Apr 2, 2022, 6:55 PM

#

That is how I do it today, but it seems pretty weird that the customer gets a Stripe receipt with no tax specified.

#

And when you say "own" receipt, you mean like in my own platform/UI, and not in Stripe at all, right?

idle iris Apr 2, 2022, 6:55 PM

#

latent helm That is how I do it today, but it seems pretty weird that the customer gets a St...

(NOT with Stripe) It's something Stripe offers, but you don't have to expose it to your customers; and yes, your platform.

toxic wagon Apr 2, 2022, 7:32 PM

#

Greetings can any one help i have issue regarding 3d secure payment

#

in my project user first time go through checkout process and i create subscription on my system and charge user by stripe charge api every things seems to be working but then there is one perticular user which have 3d secure enabled causing issue while my backend code try to charge him. i know 3D secure card require further authentication i want to confirm if there is any way to update charge api to work on 3d secure too

idle iris Apr 2, 2022, 7:40 PM

#

toxic wagon in my project user first time go through checkout process and i create subscrip...

(NOT with Stripe) There is no way to follow the 3DS flow with Charge Objects. Charge Objects are a legacy product, and are very very discouraged for new developments. As a first time user, I HIGHLY recommend to use the SetupIntents/PaymentIntents flow.

desert locust Apr 2, 2022, 7:54 PM

#

I'm a bit confused on how to use webhooks correctly for checkout.session.completed and completed payments when using connected accounts. I have an SPA so depending on which client the payment is being processed for (aka which connected account) the url might be something different like domain.com/client1/ vs domain.com/client2 etc. Furthermore, I'm just a bit generally confused about the process and have a few questions that I'll put in the thread when it's made

minor cipherBOT Apr 2, 2022, 8:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Apr 2, 2022, 9:16 PM

#

Hey guys, I received an email from stripe today about Stripe webhook delivery issues for https://server.supportys.com
From my investigations, hooks are received for event "charge.succeeded" but not for event "payment_intent.succeeded" for my production account. I see no reason on my side why it shouldn't work. I receive both events in test mode for sure:

2022-04-02 21:09:45 --> payment_intent.succeeded [evt_3KkEBzBATWCqFMqP1AiXx0RT]
2022-04-02 21:09:45 --> charge.succeeded [evt_3KkEBzBATWCqFMqP1wQfMBF9]

vocal wagon Apr 2, 2022, 10:01 PM

#

ok, i found out i've to activate the events. 2 of 3 were active only. As usual the issue is on the developers site 🙂

minor cipherBOT Apr 3, 2022, 12:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

frosty mural Apr 3, 2022, 12:20 AM

#

how do i get into my account with no back up code or authenticator?

idle iris Apr 3, 2022, 12:28 AM

#

(NOT with Stripe) This server is specifically for assisting developers with API and Integration efforts. No Stripe employee available here has any access or insight into accounts. try https://support.stripe.com/contact or support@stripe.com

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

thorny gulch Apr 3, 2022, 12:29 AM

#

Can i do something about that?

#

or i have to wait

idle iris Apr 3, 2022, 12:34 AM

#

thorny gulch

(NOT with Stripe) This server is specifically for assisting developers with API and Integration efforts. No Stripe employee available here has any access or insight into accounts. try https://support.stripe.com/contact or support@stripe.com

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

onyx talon Apr 3, 2022, 2:26 AM

#

Is this for the payment service provider?

#

Just wondering if anyone has a example PHP project to take a payment? it looked pretty simple until I started reading the docs lol.

#

I am hoping to do MOTO transactions, but cnat see anything about it in the API documentation

#

I need to create a card, then a charge and then capture the payment?

minor cipherBOT Apr 3, 2022, 4:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

stable terrace Apr 3, 2022, 6:28 AM

#

hi

minor cipherBOT Apr 3, 2022, 8:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

solid arch Apr 3, 2022, 10:15 AM

#

Hi, I have a stripe express account.

My product has two types of accounts. One is a customer and one is a provider and the admin is a business owner(me).
When customers pay $100, the provider will get $80 and the admin will get $20. So I want to know does stripe will support it. when a customer makes a payment, 80% will store in the provider account and 20% will store in the admin account(me). how do I create customer and provider accounts specifically in stripe and does it possible?

Regards
Shariful Islam

vocal wagon Apr 3, 2022, 11:35 AM

#

Hey I need help to integrate my payment gateway

#

Please dm me asap if ur interested

foggy ruin Apr 3, 2022, 11:36 AM

#

My account has been blocked due to numerous disputes, I would like to refer to the "Request further review" but I do not understand the question:

In order to help us better understand your situation, please share at least 3 months of recent bank statements.```
Which bank statements exactly do I need to attach? I have not yet withdrawn any money from balance.

minor cipherBOT Apr 3, 2022, 12:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

glacial grove Apr 3, 2022, 12:46 PM

#

hello Stripe team (cc @surreal temple )
I understand you will take this issue offline. Will you get back to me when you have more info?
#959492893633048576 message
thank you

plush pawn Apr 3, 2022, 1:47 PM

#

Which event is triggered when a user click on renews or a subscription gets renewed after the subscription cycle

daring mural Apr 3, 2022, 2:34 PM

#

Hello do you have contact to help me to use stripe terminal ? I tried to understand code in your website but I really don't understand

#

thank you if you can help me 🙂

sage mural Apr 3, 2022, 3:06 PM

#

Hi! This question is related to taxation and the requirement that the customer provides me with his address during a checkout session.
If I ask users to provide their full address in cases it is not necessary (e.g. private customer) it will hurt my conversion. In most of the cases it is not needed and could be simply achieved by asking them to specify the country or checking their IP. Yet, in order to have automatic tax calculation (automatic_tax: { enabled: true }), I need to ask for an address (customer_update: { address: 'auto'}). How can I skip address provision, when it is not necessary?

minor cipherBOT Apr 3, 2022, 4:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

acoustic flume Apr 3, 2022, 4:10 PM

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Hello, is there is a way to add a credit card using Stripe API without going through StripeJS ?

onyx talon Apr 3, 2022, 4:36 PM

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daring mural Hello do you have contact to help me to use stripe terminal ? I tried to underst...

I followed this for terminal https://stripe.com/docs/terminal/quickstart

Accept in-person payments

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I have no idea how MOTO payments are meant to be done though lol

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which is what im trying to figure out at the moment

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they made it look so easy on the stripe site

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then you buy a card reader and suddenly its like trying to get to the moon

daring mural Apr 3, 2022, 4:50 PM

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Yes 🤣 it’s fucking difficult

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Thank you for the link @onyx talon

hoary oak Apr 3, 2022, 5:13 PM

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any one having problems with instant payouts?

hoary oak Apr 3, 2022, 5:14 PM

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gusty sonnet Instant payouts down?

it wont let me do any instant payouts

idle iris Apr 3, 2022, 5:37 PM

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solid arch Hi, I have a stripe express account. My product has two types of accounts. One ...

(NOT with Stripe) What you actually want is to use Connected Accounts (https://stripe.com/docs/connect). To use Stripe's consistent terminology: The PLATFORM (you) helps CUSTOMERS to make payments to USERS (Connected accounts). The PLATFORM has a number of different ways to keep a partion of the CUSTOMER'S payment and the rest would end up in the USER'S account.

idle iris Apr 3, 2022, 5:40 PM

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solid arch Hi, I have a stripe express account. My product has two types of accounts. One ...

(NOT with Stripe) So for your case you (the admin) is the PLATFORM ; the providers are CONNECTED ACCOUNTS / USERS (users of your platform), and the customers are, well, CUSTOMERS

idle iris Apr 3, 2022, 5:45 PM

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acoustic flume Hello, is there is a way to add a credit card using Stripe API without going thr...

(NOT with Stripe) yes, there is, BUT (very, very big "but") it is VERY discouraged. If your code handles the raw PAN directly, your entire system and company need to be certified PCI II compliant - at least 40 pages of requirements, and months of effort. Stripe-js provides a secure path separate from your systems, which satifies PCI requirements. Unless you are a large company with the resources to take on full PCI compliance, I wouldn't recommend it.

acoustic flume Apr 3, 2022, 6:26 PM

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idle iris (**NOT** with Stripe) yes, there is, **BUT** (very, very big "but") it is **VERY...

What about just send an encrypted credit card to my backend so I can create a token and save it in a customer ?

idle iris Apr 3, 2022, 6:31 PM

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acoustic flume What about just send an encrypted credit card to my backend so I can create a to...

(NOT with Stripe) If your systems (Front-End, Back-End, Accounting, Whatever) handle the raw PAN, you must be PCI compliant. There's no magic trick around it. There are a few systems that allow businesses to accept CC #'s taken over the phone, but those generally have to enter the information directly into an admin panel.

idle iris Apr 3, 2022, 6:32 PM

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acoustic flume What about just send an encrypted credit card to my backend so I can create a to...

(NOT with Stripe) Perhaps the better question is WHY would you want to do this?

halcyon carbon Apr 3, 2022, 7:10 PM

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Evening my dudes, I've been tasked with putting a POC together for my company using the Stripe CLI and more specifically the Stripe Apps plugin? Getting a 404 when I attempt stripe plugin install apps . Is this the right place to ask questions of this nature or is there a more appropriate channel?

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Searched the server and found someone with the same issue. Seems this is a private feature I'm trying to access, but the request form I filled out told me to join this channel. Assumed there would be some final step once here!

idle iris Apr 3, 2022, 7:25 PM

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halcyon carbon Searched the server and found someone with the same issue. Seems this is a priva...

(NOT with Stripe)While this channel does help with developers & API questions, they are unlikely to be familiar with betas and private features - you'll need to communicate directly with your Stripe contact(s) for that

acoustic flume Apr 3, 2022, 7:28 PM

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idle iris (**NOT** with Stripe) Perhaps the better question is WHY would you want to do th...

Actually, I didn't understand what you meant or maybe I could explain what I want really well. What we want to do is to just send the credit card to stripe but using stripe API not with Stripe JS, we won't save any details about the credit card and we won't process any payment at that moment, it will be done later. I implented a way to send the credit card info encrypted to the backend which will communicate with stripe API to create a token and save that credit card to the customer using also Stripe API the only thing that we want is stripe customer ID and stripe credit card id

halcyon carbon Apr 3, 2022, 7:29 PM

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idle iris (**NOT** with Stripe)While this channel does help with developers & API question...

Ah, grand, gathered as much 😄 Thank you kindly, have reached out to support!

dusk sun Apr 3, 2022, 7:29 PM

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Hi! Hope you're having good day. I have probably a trivial question, but I'm trying to set up tax with checkout. I'm creating session with automatic_tax[enabled]=true and getting error mentioned in pic.1. That would be understandable, but my customer I'm creating checkout session for, has tax[automatic_tax]='supported' (as in pic.2). I'm located in Poland, my address points exactly to correct location and I'm not in excluded territory. Any help would be appreciated. Have a nice evening!

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Stripe dashboard also states that this customer is taxable.

idle iris Apr 3, 2022, 7:36 PM

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acoustic flume Actually, I didn't understand what you meant or maybe I could explain what I wan...

You do not have to use Stripe.JS - but you still do not want to handle the card #'s. You will have to prove to the PCI compliance people that your encryption is up to their standards, and your system maintains that standard. You are doing a LOT of work to replicate what the CardElements and PaymenteElements are already doing, and in a way that removes any PCI compliance issues from your systems. While you intend to not save the data, you will have to prove to the PCI compliance that you can't. If you use Stripe's API (which I believe can implement the mentioned iFrame and elements), then you do not have to do any of the compliance efforts. Acheives the exact thing you mentioned, without all the effort to go around it.

idle iris Apr 3, 2022, 7:39 PM

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acoustic flume Actually, I didn't understand what you meant or maybe I could explain what I wan...

(NOT with Stripe) But if it's important to you to implement it the way you want, you can - I create test paymentMethods that exact way; it's documented - but as I said, it includes all the other issues. Stripe will know if you are using insecure methods, and they will require PCI compliance to continue using their services that way. (Well, I have to say "I assume", as I mentioned I am not with Stripe. Just offering 40 years of experience as advice.)

gusty sonnet Apr 3, 2022, 7:49 PM

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hoary oak any one having problems with instant payouts?

Still nothing, since yesterday. Maybe capital issues? My other stripe accounts is OK, but the higher revenue ones are not letting me.

minor cipherBOT Apr 3, 2022, 8:00 PM

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:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

naive spear Apr 3, 2022, 9:25 PM

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idle iris (**NOT** with Stripe) Probably because the transfer was *NOT* the full $40; it w...

Thanks for answering. The original amount was 41.10, that's exactly the problem. The transfer is 40, then the refund is done by 40, but the reverse transfer is done by 38.93. Note that I'm creating both, the reversal transfer and the refund with the same request. Do you know why that is happening and how to prevent it?

Screen_Shot_2022-04-03_at_4.21.03_PM.png

idle iris Apr 3, 2022, 9:31 PM

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naive spear Thanks for answering. The original amount was 41.10, that's exactly the problem....

(NOT with Stripe) Sorry; I have no visibility into your account at all - note "not with Stripe" - so I have no idea what the various charges/fees/transfers may have been.

idle iris Apr 3, 2022, 9:31 PM

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naive spear Thanks for answering. The original amount was 41.10, that's exactly the problem....

(NOT with Stripe) you'll have to wait until late tonight (US PDT) or tomorrow for Stripe Staff to be on

idle iris Apr 3, 2022, 9:39 PM

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naive spear Thanks for answering. The original amount was 41.10, that's exactly the problem....

(NOT with Stripe) I would recommend doing what Stripe support would do - look into your logs for all the various events - the original payemnt; the balance_transactions w/ the fee and your platform application fees; the transfer TO the connected account, the actual request_body to the refund API, etc etc. Look at everything - the answer is within there

idle iris Apr 3, 2022, 9:40 PM

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naive spear Thanks for answering. The original amount was 41.10, that's exactly the problem....

(NOT with Stripe) Basic rule of debug - if you don't know the answer keeping looking at more information, even if you don't think it's relevant

hazy umbra Apr 3, 2022, 9:52 PM

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Does anyone have any advice, any coupon codes I generate in the dashboard do not seem to work on payment links, even though I have enabled coupons on the payment link. They just say invalid code.

thin sierra Apr 3, 2022, 11:05 PM

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Hello community.- Our bussines is in Mexico City, we develop in Next.js but we want to implement besides all the provided payments also cryptocurrency, can anybody help me with this implementation?

surreal urchin Apr 3, 2022, 11:12 PM

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Need help to retrive all payment intents. When I used $stripe->paymentIntents->all(); this, it only returned 10 datas so How can I get all data instead of those 10 (default 10)

idle iris Apr 3, 2022, 11:21 PM

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surreal urchin Need help to retrive all payment intents. When I used $stripe->paymentIntents->a...

(NOT with Stripe) You need to use their pagination and auto-pagination features. STart here: https://stripe.com/docs/api

Stripe API reference – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

woeful grove Apr 4, 2022, 12:12 AM

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hi team : To issue credit to a customer, what is the preferred method? It seems there are 2 options, invoice items and credit balance transactions. It looks like credit balance transactions do not reflect anywhere on the invoice when I draft one up, but they are easier to fetch as one quantity.
Also, just to be sure, will a negative balance on an invoice turn into a credit to the customer balance, or a negative invoice item on the next invoice?

flat pumice Apr 4, 2022, 12:42 AM

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Hey all - I'm trying to check the pending and available balance of a Stripe connect account. When I manually call the endpoint, I get a JSON return I expect (available balance, instant_available balance, and pending balance). When I use the golang library however, it includes one additional field that appears to have an account value equal to their current subscription after the stripe fees have been taken out (i.e. if the subscription is $6/mo, and the stripe processing fees are $0.47, this account balance will be $5.53).

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Is there a way to omit or filter this out? I'm trying to get the total value of the account (pending + avail)

errant glade Apr 4, 2022, 2:21 AM

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Hey guys I'm testing my application in live mode before we go live with stripe but my webhooks arent being called for payment_intent.*. We're using stripe connect on standard accounts - calling from the top level account.

Looking at the events log, there's no attempt to call the web hook at all.

Is there a delay in when the webhook is activated?

Screen_Shot_2022-04-04_at_11.51.09_am.png

zinc plaza Apr 4, 2022, 2:38 AM

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any API can return url for customer list all payment

dry hatch Apr 4, 2022, 2:42 AM

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civo-PaymentIntent

eager oak Apr 4, 2022, 2:59 AM

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Hello to all, I hope you are well.
I would like to know how to activate KLARNA on my site.
It is well indicated in stripe that I have Klarna but I do not see it on my site as I do please.

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But when I'm on the KLARNA website, please, how can I do?
I have already read the tired guide but I don't understand anything, can you help me please.

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@golden cosmos pleas 😭 help me pleas

dry hatch Apr 4, 2022, 4:21 AM

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business 2.0-Klarna

ruby lark Apr 4, 2022, 5:26 AM

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Hi there

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I need technical support

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Is there someone I can private message

vocal wagon Apr 4, 2022, 5:39 AM

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hi there, i work on shopify stores with clients. some of them have experienced account blocks with dropshipping. just wondering how does stripe determine to block certain stores based on chargebacks? (and is there anything they can do to prevent this from happening)

sharp ledge Apr 4, 2022, 5:45 AM

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Hello. I have a question about stripe id's. Can I expect id's like prod_LP4mp to be globally unique?
[0] seems to suggest they're only unique across accounts, and [1] also seems to say that you can specify product ids yourselves, but they must be unique per account, which leads me to believe they're only unique per account? Just want to make sure.
[0] https://stackoverflow.com/questions/30157976/is-it-safe-to-expose-customer-id-or-credit-card-id-from-stripe-to-the-public
[1] https://stripe.com/docs/api/products/create?lang=python

Stack Overflow

is it safe to expose customer ID or credit card ID from STRIPE to t...

I am using stripe for payment in my platform. Stripe provides me with IDs for the objects I can access in my account,

things like customer_id, which is like something cus_6DUY9LB2ih5Pdy

or credi...

Stripe API reference – Create a product – Python

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

nova quail Apr 4, 2022, 5:49 AM

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Hi, Im trying to buld Stripe card elements instead of pre-built checkout page. why there is no basic styles like in the documentation? See the screeenshot below.

scenic sand Apr 4, 2022, 5:55 AM

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how i can reduce last date of subscription when the customer increases the quantity of same subscription??

rocky quail Apr 4, 2022, 6:15 AM

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Hi,
I am trying to collect tips by over-capturing the payments but I am getting an error: "The payments could not be captured because the requested amount is greater than the authorized amount. Your current account is not configured to support over-capture or to collect tips." Can someone please help with the same?

hidden isle Apr 4, 2022, 6:21 AM

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Hi,
I am going to soon accept a large number of international payments in different currencies through my WordPress website which is using WooCommerce, i have the Stripe payment gateway activated and the public and private live keys inputted. Im not sure how Stripe works when collecting international payments. Does it convert those international currencies to my currency automatically or does it accumulate all those international currencies? And i have an international and local bank account which I can connect to stripe.

tame sierra Apr 4, 2022, 6:34 AM

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Hello, I just created a coupon and a promotion code. Then I enabled promotion_codes on create checkout session. When filling the promotion code input in the checkout, the code shows as expired, dispite of have just been created

quiet sage Apr 4, 2022, 6:52 AM

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Hello, I need to integrate Stripe in .net with forced 3ds verification. Can anyone have sample or something like that ? I found this https://jsfiddle.net/ywain/5j580jxa/ but that is with stripe Js v2

[Stripe] Checkout custom form for 3D Secure (sources API) - JSFiddl...

Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.

sudden pawn Apr 4, 2022, 7:20 AM

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Hello, I need ref documents to implement refund for ach payment in java

vocal wagon Apr 4, 2022, 7:24 AM

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Hi, my Stripe CLI claims it doesn't have the Sigma commands:

% stripe sigma scheduled_query_runs list
Unknown command "sigma" for "stripe".
See "stripe --help" for a list of available commands.

What am I doing wrong?

waxen mason Apr 4, 2022, 7:47 AM

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hi, i'm not able to fetch customers list, customers.list() returns data: [] but i can fetch a customer record by id using customers.retrieve(id) api

mighty warren Apr 4, 2022, 7:55 AM

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Hey, does anyone know which webhook event gets fired when the trial ends with a failed payment after we created a customer with a free trial without card details

sand fiber Apr 4, 2022, 7:57 AM

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Hi, I have a question about top-ups - https://stripe.com/docs/connect/top-ups
Its work only for the main account? Or how I can add funds for connect account balance using one of the external accounts?

Adding funds to your platform balance

Platforms can add funds to their balance from a bank account.

elder oasis Apr 4, 2022, 7:57 AM

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Hello, with the Stripe Payment Element can we hide certain options? i.e Postcode? and Country?

floral mist Apr 4, 2022, 8:02 AM

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Hey - when using non-card payment options like Ideal is there anyway to retrieve the user's country like we can for card payments? I need to keep a track of where payments are made for EU VAT purposes.

vocal wagon Apr 4, 2022, 8:03 AM

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Does anyone have an idea where to get support for Stripe Sigma?

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I am getting strange SQL errors in Stripe Sigma and cannot find any resources of what SQL standard Stripe Sigma supports. It throwing errors even for SQL 1999 standard queries.

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Bildschirmfoto_2022-04-04_um_10.04.04.png

south light Apr 4, 2022, 8:07 AM

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Hi there ! I am searching for any info about split payments, customers would like to pay in 2, 3 or 4 payments with Stripe. Is it something stripe provides? I found info about this but so blurry and always related to other tools or too old info... Anyone have a clue? Thanks!

spice scarab Apr 4, 2022, 8:31 AM

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Hey! Is there a built-in event listener (events that are triggered when someone pays, for example) in the Stripe Java API?

glacial grove Apr 4, 2022, 8:54 AM

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hello
can you reopen this thread please, I have more info for you
#959492893633048576 message

thank you

ornate mango Apr 4, 2022, 8:57 AM

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Hi there ! I need some help about bank account. I recently changed my bank account on stripe but it continues to transfer the money on my old bank account ( that doesn't appear anymore on my strip account btw ) can you help me please ? 🙂

cerulean pineBOT Apr 4, 2022, 9:00 AM

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:question: @ornate mango Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

acoustic flume Apr 4, 2022, 9:06 AM

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Hello everyone, I'm getting an issue when adding a bank account. Does anyone knows what's the issue and how can I solve it?

little merlin Apr 4, 2022, 9:10 AM

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Morning!
We sell products on behalf of our clients. They link their account with ours and we take payments through their account and receive a collected fee.
This has now stopped working because of SCA. I can't access their account to set up a webhook - but do we receive a webhook for 'collected fees'?
Thanks in advance

placid pier Apr 4, 2022, 9:15 AM

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Weird, my stripe webhooks dont seem to be reaching the server automatically after payment... i have to sometimes click resend to the payment intent in the webhook to trigger my webhook

dreamy zinc Apr 4, 2022, 9:16 AM

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Hi, we have made our subscription setup with Elements in React, and would like to add Apple and Google Pay. Though I can't seem to figure out if it is supported? I can't find out how to show the buttons from a setupIntent.

fiery acorn Apr 4, 2022, 9:21 AM

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Hi, I need help with transfers, payouts to connect accounts & setting up webhooks for payouts on connect account.

dusk sun Apr 4, 2022, 9:34 AM

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Hi! Sorry for copy-pasteing, but I think it is a some kind of bug in stripe system and I haven't got any answer on that: #dev-help message

waxen quail Apr 4, 2022, 9:35 AM

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ToNy-tax

oblique gorge Apr 4, 2022, 9:35 AM

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Hello team,

I have few concerns regarding ACH and ACSS payments. Anyone around who could guide ?

waxen quail Apr 4, 2022, 9:47 AM

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FasterThanFlash-PM

ornate mango Apr 4, 2022, 9:51 AM

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cerulean pine :question: <@!927551312193814578> **Have a non-technical question, account issue...

Thank you so much !! 😄

tall saffron Apr 4, 2022, 10:02 AM

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Hi Team,

I have a question about payment intents. Let's say that two users are creating payment intent with same products in almost same time. How to prevent charging twice for same products ? Is there an event while charging so I can check if it is already paid, so I can cancel the intent and charge?
Thanks 😊

hidden ridge Apr 4, 2022, 10:08 AM

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Hi there. I'm trying to create a Payment Intent on the behalf of the connected account, by setting in the requestOptions the specific Stripe accountID
now what I also want to do is to add a Transfer to the above mention PI which would point to the Stripe account of the platform stripe account. so the porblem is that for the Transfer desitination account Stripe API drops back an error: STRIPE : No such destination: 'xxxxxx'; code: resource_missing;

crisp lotus Apr 4, 2022, 10:09 AM

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Hello. Is there anything changed regarding this question i asked a month ago? While going through dashboard it seems like ach_debit is now available as payment option
#dev-help message

vocal wagon Apr 4, 2022, 10:13 AM

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Hey, I've created a restricted API key for reporting only, but when I use it to call "api.stripe.com/v1/sigma/scheduled_query_runs", I receive the error:

the provided key 'rk_live_' does not have the required permissions for this endpoint on account 'acct_'. This is a restricted API key, but the required permissions are not available for use by restricted keys.

Which permissions do I need to give the key for it to be able to only call Stripe Sigma?

agile plume Apr 4, 2022, 10:20 AM

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Hi guys, I have a problem with stripe library and expo. presentPaymentSheet method crashes the app on android devices. Could someone provide me info which version of packages should I use? I read some stackoverflow topics but still no luck;/

coral torrent Apr 4, 2022, 10:25 AM

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Hey there, I've just done a test check out and expect to see a webhook attempt. However I do not see any whatsoever.
I've been working with stripe webhooks for some time now so I'm very confused. Perhaps it helps if you can check out the evt? evt_1KkmwcKWokmZWsWfTFqwtl55

limpid widget Apr 4, 2022, 10:57 AM

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Hi, an event was not created for several customers whose card card expires this month 4/22. 'customer.source.expiring'. The only explanation I can think of for why these events were not created is that I added the cards to these customers on March 31, the day before the event was to be created. Would this be the reason the event was not created on my account?

storm stag Apr 4, 2022, 11:02 AM

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Hello, we want to add the implementation of other plans (products) and we stumbled upon an issue - is there an easy way to prorate subscription product changes with metered usage?
The case is this - we have ProductA and ProductAPRO and would like to be able to switch easily between each other and also have the same trial length and upon changing either to pay the accumulated price for now on before changing to the other product

sly quiver Apr 4, 2022, 11:11 AM

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hey is there a video fro this using react https://www.youtube.com/watch?v=S1WJuhGkY88 ?

YouTube

Stripe Developers

Set up future payments with Checkout

Learn how to collect payment details using Checkout's setup mode, which stores the payment method on file for future payments using the Setup Intents API.

Presenter

CJ Avilla - Developer Advocate at Stripe - https://twitter.com/cjav_dev

Hi everyone. We have implemented Stripe Checkout for new subscriptions and Portal for detail management. We have 2 issues now that we'd like to address. 1. Since we're a SaaS platform - we do not require the shipping address to be listed on the invoice. Is there any way to disable the shipping address line completely? and 2. We need a way for our users (mostly companies) to change the name on the invoice, even if it needs to be through the API.

nimble moon Apr 4, 2022, 11:34 AM

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I have a script to void draft invoices and mark open invoices as uncollectible, however, when reaching an uncollectible invoice on a particular subscription I received an invalid error request as it was marked uncollectible before the script reached the invoice. Can someone help me understand the conditions in which stripe marked this invoice as uncollectible?

undone saddle Apr 4, 2022, 11:35 AM

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Is it possible to make payment in USD for Indian customers (for Indian business)

oblique gorge Apr 4, 2022, 12:17 PM

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Hello Team,

My previous chat was archived, I'm integrating PaymentIntent for ACH and facing some errors.

hollow prairie Apr 4, 2022, 12:18 PM

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oblique gorge Hello Team, My previous chat was archived, I'm integrating PaymentIntent for AC...

I've unarchived it: https://discord.com/channels/841573134531821608/960472788823588885

vocal wagon Apr 4, 2022, 12:27 PM

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Hello, very basic questions but is this guide for pending 3ds authorizations on my issued cards? https://stripe.com/docs/api/issuing/authorizations/retrieve

jade panther Apr 4, 2022, 12:33 PM

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Hey there, we're currently in the process of being onboarded to a private beta of a payment method. In the Mail we received from stripe it says "Currently the only way you're able to use <payment method> is through direct integration with the Payment Intents API or using Stripe's Hosted Invoicing solution".

I'm a little unsure what that means for our stripe integration. We're using subscriptions to bill our customers and have thus been using the subscription API. In the docs it says that PaymentIntents are used for tracking payments for subscriptions (https://stripe.com/docs/billing/subscriptions/overview#payment-status). Does that mean we can keep using thsubscriptions API when using the beta payment method? If not how could I go about cleanly setting up subscriptions for customers that want to use this specific payment method?

Sorry for keeping it so vague but we've been asked not to discuss any specifics regarding the beta (hope I don't get in trouble for this lol)

hollow prairie Apr 4, 2022, 12:36 PM

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jade panther Hey there, we're currently in the process of being onboarded to a private beta o...

I'd recommend contacting the beta team for help with this! We can't really offer beta support here (for reasons you've stated)

placid arrow Apr 4, 2022, 12:39 PM

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I am looking to create an application in which I will payout money to various individuals. I would like to know whether stripe allows for storing of bank account details of multiple parties so that I don't need to store any secure data on my own database

vocal wagon Apr 4, 2022, 12:56 PM

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Hello, I have a question, maybe someone can give me a hand on this one.

I created a stripe account for my bussiness, and wanted to create a second account for a webshop i am building for a customer. At this very moment I am still getting verified. The problem is that I accidently made my clients webshop the primary email instead of the email I want to use I already made the payment work. What is the best thing I can do?
Greetings Stanley

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Hey guys, can someone tell me what information are shown on the customers bank statement, after an Invoice is payed with sepa ?

cerulean pineBOT Apr 4, 2022, 12:58 PM

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:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

indigo tapir Apr 4, 2022, 1:06 PM

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Hi,
I was just trying to setup webhooks on my public staging server however all events return a 401 error Invalid encoding: ISO-8859-1

placid arrow Apr 4, 2022, 1:15 PM

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Sorry, my last thread was archived.

Regarding Stripe connect pricing: https://stripe.com/en-gb/connect/pricing are payments (not payouts) subject to the normal payment fees?

buoyant seal Apr 4, 2022, 1:20 PM

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Hey guys, Using Stripe Element JS on the web on our own website, is Apple Pay supported the same as Google Pay (or does Apple not allow this method?)

uneven rune Apr 4, 2022, 1:31 PM

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hellooo everyone : )
question: can I add a list inside the metadata field of a product or must it be a string ?

calm slate Apr 4, 2022, 1:33 PM

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Hi, I'm facing this issue in live mode when a customer tries to subscribe to a plan on our website. The company is incorporated in India

static elk Apr 4, 2022, 1:36 PM

#

G'day, I am just implementing account delete option for my website. Together with data anonymization of a customer i want to remove their data from stripe. So I have found this doc https://stripe.com/docs/api/customers/delete which says :

Unlike other objects, deleted customers can still be retrieved through the API, in order to be able to track the history of customers while still removing their credit card details and preventing any further operations to be performed (such as adding a new subscription).

Just to make sure. I can call this endpoint to remove customer data, but I still will be able to access their transaction history for legal purposes, correct ? And accessing their data will be possible not only via API as the doc suggests?

Stripe API reference – Delete a customer – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

rocky saddle Apr 4, 2022, 1:50 PM

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Hi, quick question, does Stripe take any fees for transfers to connected accounts via api?

odd sluice Apr 4, 2022, 1:51 PM

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Hello there, I require some help with enabling live payments on my ECwid store, i turned off test mode but it yet says contact stripe and live payments are not enabled.

cerulean pineBOT Apr 4, 2022, 1:53 PM

#

:question: @rocky saddle Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

rocky saddle Apr 4, 2022, 1:55 PM

#

Okay, so another question. I am wondering if anyone has the ability to change my account balance in test mode, I want to test new functionality and I need to wait when funds will be available

vocal wagon Apr 4, 2022, 1:59 PM

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Hello, we have setup a webhook in stripe dashboard for 4 events (payment_intent.canceled, payment_intent.payment_failed, payment_intent.processing, payment_intent.succeeded) and been noticing that hook get's called multiple times for the same payment intent. In one particular example it called the webhook twice with payment_failed and once with canceled. Why does that happen?

cosmic tide Apr 4, 2022, 2:10 PM

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Hello, I have a question about reusing the same payment intent for multiple transactions.
We allow our customers to pay for a service to take place in the future. Before that service takes place, we allow them to edit their order, which may result in the price changing. I would like to be able to make these adjustments while reusing the same payment intent, is this possible?
Scenario:

Customer pays for a service for £10 -> 2) edits their order, takes the total to £20 so pays another £10 -> 3) edits their order again, take the total down to £15 so gets £5 refunded -> 4) edits their order again, takes the total up to £25

Is this possible while reusing the same payment intent? The reason I would like to be able to do this is because otherwise refunds would get messy. If multiple payment intents are necessary then at stage 3 in the above scenario for example, to refund £15 would require a full refund of one of the £10 payment intents, and £5 off another. If the whole order was refunded right at the end that would be 2 more separate refunds.

oak coral Apr 4, 2022, 2:12 PM

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Hi there! We offer subscriptions and rely on SEPA Direct Debit for payments. Frequently customers ask us to update their IBAN. Is it possible for us to update their default payment method or will the customer need to update their payment info when paying the next invoice then we save it as a new default payment method?

vocal wagon Apr 4, 2022, 2:14 PM

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Hi, Im trying to credit an account so that the credit can be used only towards a specific susbcription. I was advised to create a credit note for a subscription's invoice, but even then it seems customers can use that credit to offset payment on another subscription. Is there any way around this or can we just credit the account only (meaning they can use the credit in any subscription) Thanks.

paper roost Apr 4, 2022, 2:21 PM

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Hi, When subscription gets renew, which webhook can I listen to update data in my database?

vocal wagon Apr 4, 2022, 2:24 PM

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Hello, I’m trying to work with billing emails through the API. In the dashboard it is possible to set a billing email on a customer that is different from the customer’s main email address. It is also possible to specify additional emails to CC when sending an invoice. When I retrieve the customer object I can’t see these properties, and I also can’t see any properties for this in Sigma. Is it possible to retrieve and manage billing emails through the API?

supple jetty Apr 4, 2022, 2:36 PM

#

Hey! 👋
Gonna ask immediately, we currently use stripe connect express to let our saas users manage online payments for their customers.

However, we want to reduce our accounting load and change this strategy.

Is there a way that we can still manage payments from our SaaS but the payments/transactions etc go directly thorough their own Stripe account? (so our stripe account is no longer used)?

distant sparrow Apr 4, 2022, 2:50 PM

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Hello! 👋 We are using Stripe elements to collect card details for future payments so we are using the process of setup intents (for accommodation bookings). However, we would like to validate the expiry date of the card at the date of the accommodation booking (check-in). Can anyone suggest how this may be achieved please?

limpid widget Apr 4, 2022, 2:52 PM

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I know that I can pass the checkout session as part of the success URL when creating a checkout page. Is there a way to pass the following attributes to the front-end success page (subscription amount, stripe customer ID, stripe charge ID)?

vocal wagon Apr 4, 2022, 2:53 PM

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Hello. Does anybody know if is there any support in PaymentIntent API for Voiding (oposite to cancel). We did find there is the possibilty to Void and Invoice from InvoiceAPI but we don't use that API, so since we would like to Void (and avoid extra charges - if possible) a PaymentIntent (cancel seems to be possible only if you haven't caputred the PaymentIntent - which we already did when we want to be cancelling it based on the current workflow). Many thanks!

lusty osprey Apr 4, 2022, 2:56 PM

#

Is it possible to add new lines in custom field values when creating invoices via the api? I've noticed it's not possible in the web editor.

#

And thanks for offering this awesome help here 🙂

hidden isle Apr 4, 2022, 3:00 PM

#

Hi,
I have some problem with finding whrre to connect international currencies. I have an international bank account, and want to accept all currencies since I have international customers. It just gives me HKD and USD options.

daring lodge Apr 4, 2022, 3:02 PM

#

kd - checkout success url

#

Tudor - payment intents

#

swann - invoice custom fields

#

Thanos - account setup

rocky quail Apr 4, 2022, 3:12 PM

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Hi, I am trying on-receipt tips, but I am getting the following error: "The payment could not be captured because the requested capture amount is greater than the authorized amount. Your current account is not configured to support over-capture or to collect tips. Contact us via https://support.stripe.com/contact"

kindred pine Apr 4, 2022, 3:14 PM

#

Hi, Can a connected account have two bank accounts to make transfers to both?

velvet mortar Apr 4, 2022, 3:17 PM

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Hey 👋

I would like to access the PDF invoice of a created and confirmed PaymentIntent, unfortunately the response invoice attribute is null.
Do I have to create an Invoice? Because the Payment already went through and I just need the PDF file pointer id or something similar.

Does anyone know how I should proceed?

Thanks in advance!

crisp lotus Apr 4, 2022, 3:26 PM

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Hi. Is it possible to create invoice object in advance? Basically, use case would be to create invoice i.e. today and schedule that customer receives email with link to payment page on i.e. 25th of April?

daring lodge Apr 4, 2022, 3:33 PM

#

IKTAR - invoice PDF

pastel stone Apr 4, 2022, 3:40 PM

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Is there a way to disable updating subscription quantities per product in the customer portal?

hollow surge Apr 4, 2022, 3:42 PM

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Guys, quick question. Couldn't find in the stripe change logs or in any place, some one knows when the Business Accounts under the same E-mail Account was announced?

frigid orchid Apr 4, 2022, 3:43 PM

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Hi, is there a way for me to know from webhook event balance.available, to a Connect account, that which transfer it belongs to? I'm testing the separate transfers and payouts but it seems that it takes around 7 days before the money is available in Connect account's balance. During this I can't apply for a payout. Is there any solution?

sharp brook Apr 4, 2022, 3:44 PM

#

The stripe payment elements were loading fine on Chrome and Firefox. But since Friday, they do not load on Chrome. Firefox is still fine and payments can be made. But the payment elements (credit card number field etc) do not load up in Chrome. Do you have any idea? The response we get from Stripe has no errors on it. I found that it would not load on IE11 after March 31st. Has it anything to do with Chrome as well?

simple flame Apr 4, 2022, 3:51 PM

#

Hi, is it possible to have "Company" as a field on the checkout page?

lusty osprey Apr 4, 2022, 3:55 PM

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Is there anyway to get the payment method id in react native using the CardField component? Looking at the docs (https://stripe.dev/stripe-react-native/api-reference/index.html#CardField) it looks like the card details doesn't have it 😦

@stripe/stripe-react-native

Documentation for @stripe/stripe-react-native

tepid crow Apr 4, 2022, 3:59 PM

#

Hey all, good afternoon and hope you are doing well!

Got a quick question, apologies done some searching but wondered if you could point me in the right direction.

Working with a new client who want to implement the flow detailed below:

User signs up to their site (creating all their user entries in their DB)
They are then redirected to the Stripe checkout page (Essentially the "no code" option, they are setting up a subscription)
After completion, they are then redirected back to their site

Managed to get the above flow working well - however got a couple of questions:

1 - Getting the users Stripe ID after the redirect
Q - Is there a "clever" way to get the users stripe ID returned after the redirect so it can be stored in a DB table?

1 - Allowing users to Cancel their recurring subscription
Q - Can we just use an API call to provide users with functionality like a "Cancel my subscription" option?

Again thanks for any help! If the answer is "Host the page yourself and it sorts this all out" then happy to take that back

ionic jacinth Apr 4, 2022, 4:01 PM

#

Hi! I would like to ask something about purchasing a product. If a customer purchase a product right now and after a year my APIs calls Stripe to make another purchase, does Stripe require card informations or everything will be ok?

supple jetty Apr 4, 2022, 4:03 PM

#

Can I use a stripe checkout session https://stripe.com/docs/api/checkout/sessions/create for direct charges? I have tried with payment_intent_data.on_behalf_of but it does not seem to work.

Stripe API reference – Create a Session – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

lime raptor Apr 4, 2022, 4:11 PM

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We are creating stripe sessions on the server side, then using stripe.js to redirect to the checkoout.stripe.com/pay page using the created session id... is there a way to construct the url for the /pay page without using stripe.js ? This would be a better user experience for us.

ornate beacon Apr 4, 2022, 4:11 PM

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If a customer has multiple subscriptions, will they all charge the default card even if the subscription was originally created using a different card?

storm zodiac Apr 4, 2022, 4:12 PM

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Good morning. Our customers can create multiple "listings", each with it's own subscription. This works well, but when we direct the customer to the subscription portal to manage their subscriptions, each subscription looks the same (company name, subscription plan name). Is there a way via the API to update a specific subscription's name / description so the customer can identify which "listing" the subscription is associated with?

bold basalt Apr 4, 2022, 4:22 PM

#

KevinC-checkout-url

#

miketimturner-subscription-card

#

Stephen.H-customerportal

vague forum Apr 4, 2022, 4:40 PM

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On mobile, it zooms in whenever the user gets to type in the expiration date, cvc, and the zip. I'm using the custom payment flow. any ideas? I can't get it to happen when I'm on the desktop with mobile development on chrome

thin sierra Apr 4, 2022, 4:47 PM

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Hi Team, is there a example about how to implement Stripe with cryptocurrency?

vocal wagon Apr 4, 2022, 5:24 PM

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Hello I am unable to test a failed refund event with these cards https://stripe.com/docs/testing#refunds i only get failed afted succeeded

graceful schooner Apr 4, 2022, 5:53 PM

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We are seeking approval for medical company account setup on stripe. Anyone able to help?

limpid widget Apr 4, 2022, 5:53 PM

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Hi I am trying to use Google pay with a connect test account. I am getting a 'DEVELOPER_ERROR in loadPaymentData: Invalid Stripe:publishableKey for current environment. Make sure you are using Stripe's test key' error. Why am I getting this error if I am indeed using a key starting with "pk_test_xxxx"

idle iris Apr 4, 2022, 6:09 PM

#

nova quail Hi, Im trying to buld Stripe card elements instead of pre-built checkout page. w...

Just wanted to toss in - I have a "stripe connect platform"and I absolutely do use paymentElement.

glacial flame Apr 4, 2022, 6:10 PM

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i am trying to create weebhook to check when the customer subscription is renewed and the payment is done successfully to update the customer records on my site
is invoice.paid the proper event that i should use in weebhook for this case?

woeful grove Apr 4, 2022, 6:11 PM

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Hello team : is there any way to retrieve a “change log” at the API level for changes made to a subscription object. For example, to see changes to the quantity and price of the subscription items? Of course, this log can be constructed from the webhook events, but that requires extra implementation effort. Does Stripe offer any such functionality now or is Stripe planning to do so in the near future? Thanks.

daring pike Apr 4, 2022, 6:16 PM

#

Hey guys, is there a way to reset the products of an account, or find duplicates via the API?

hearty stone Apr 4, 2022, 6:19 PM

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Hey, I'm trying to test a webhook event using the stripe CLI on WSL, I've logged in using stripe login, but when I run stripe listen --forward-to <url>, I'm getting a 500 error from the stripe api with the message below, am I doing something wrong? 😬 Error while authenticating with Stripe: Authorization failed, status=500, body={ "error": { "message": "An unknown error occurred", "type": "api_error" } }

opal wind Apr 4, 2022, 6:22 PM

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Is it possible to associate an existing customer with a test-clock? update customer API does not accept a test_clock parameter.

latent depot Apr 4, 2022, 6:23 PM

#

Hi 👋
I am having a weird issue, and I will be happy if anyone can help me.
I have a WordPress site, with giveWP plugin
this plugin allows users to subscribe to a monthly donation.
as part of the website, we have a donors dashboard that has an option to change the CC details.
when a user tries to do this - nothing happens
in the console you see this error:
POST https://api.stripe.com/v1/payment_methods 403 (Forbidden)

the plugin says it's not their issue - because with different stripe accounts it does work, and stripe say they don't get an error on their side so it is not related to them
any idea how to solve this?

Thanks!

fair rover Apr 4, 2022, 6:36 PM

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May i know what is the different between https://stripe.com/docs/ and https://stripe.com/docs/js/ ?

#

when user filled the card information on his client side, how can the product imformation pass to my server side ?

desert locust Apr 4, 2022, 6:39 PM

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I'm having difficulties confirming my webhook is working in laravel

fringe plaza Apr 4, 2022, 6:45 PM

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hey! super quick question. I am implementing and testing the Set up future payments flow using checkout as detailed here:
https://stripe.com/docs/payments/save-and-reuse?platform=checkout however I am not receiving a payment method from the setup intent, is this a limitation of test mode?

supple jetty Apr 4, 2022, 6:57 PM

#

Can I refund a specific test charge via the stripe cli?

viscid burrow Apr 4, 2022, 7:00 PM

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Can Stripe Customer Portal be used with a Stripe "Custom" account?

tulip crater Apr 4, 2022, 7:01 PM

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Hi, I am trying to use Stripe subscription on my Shopify website. When creating a customer I am checking the email that if there is a customer will not create. I am trying to use the same control for the product. Also, product might be unique like a customer. For that, I added a Shopify product id in metadata object then when I called the search end-point for product but I got an error. I didn't figure out exactly what the problem was. Do you have any idea about that? Thank you

Screen_Shot_2022-04-04_at_11.57.03_AM.png

Screen_Shot_2022-04-04_at_11.59.04_AM.png

soft notch Apr 4, 2022, 7:11 PM

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Hi guys! I'm building an integration with Stripe and up till now we've created express accounts for our business partners. Essentially we've called the API to create an account and then redirected them to the express onboarding screen. I was wondering what the right way of integrating with existing accounts is?

#

Is there a way to detect if there's an existing session (like user session, not payment session) so that I know whether they have an account and can choose whether to create an express account for them?

rancid narwhal Apr 4, 2022, 7:19 PM

#

My subscription payments are getting stuck in 'draft' and not being charged.

unkempt storm Apr 4, 2022, 7:20 PM

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How can I get a list of Transaction where a meta data value is equal to something?

wraith orbit Apr 4, 2022, 7:49 PM

#

Hi I received a 1099 for funds that were refunded that I never recieved. How do I get a correction

slate eagle Apr 4, 2022, 7:50 PM

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request an invite for indonesia country is that means i can sign in using with indonesia as the country only if i got invited by stripe? or it just not available yet and there is no way to get for right now. thanks

timber cradle Apr 4, 2022, 7:50 PM

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We are having issues when directing users to express connect onboarding to connect/create accounts to the the platform. Currently we are experiencing white screens and a failure. Is this a common problem caused by something we are not handling on our end?

#

Most of the time it works correctly.

cerulean pineBOT Apr 4, 2022, 7:53 PM

#

:question: @wraith orbit Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

rose otter Apr 4, 2022, 8:02 PM

#

dgerstenmier-connect-onboarding

woeful grove Apr 4, 2022, 8:20 PM

#

hello : Customers is using Stripe JAR stripe-java-20.111.0.jar for our treasury development and it seems this JAR does not have some Treasury code such as Inbound/OutboundTransfer objects. Are we missing something? Do we need a custom JAR?

eager dew Apr 4, 2022, 8:24 PM

#

Hello! I am using Stripe subscriptions with metered billing and a 14 day free trial. I would like to prevent the provisioning of resources in my app if the customer has not added a payment method when the trial period ends. However, because metered subscriptions always begin with a zero-dollar invoice, I can't figure out what to use use as a payment behavior here (or if I even can). Is there any setting I can use to require a payment method for the first metered subscription invoice after a trial ends? Thanks!

clear mountain Apr 4, 2022, 8:39 PM

#

I have a question about 3DS and offline usage... users can choose to be pay for orders in our system either at once or on a payment plan.

For payment plan orders we

create a Stripe customer
create a payment intent with setup_future_usage=off_session
process the payment intent using the in-browser 3DS flow and save the payment method

Then a week or two later we attempt to charge the pm_ records with new payment intents, this time entirely server side (off session).

Is there any way to guarantee that the buyer's credit card will not require future 3DS challenges for these off session payments? (i.e. Is setup_future_usage pretty reliable? )

I was trying to run some test charges with the faux pm_card_authenticationRequiredOnSetup and it was failing when I tried to do my subsequent off session test payments, saying that it needed to redirect to the 3DS challenge.

mossy stump Apr 4, 2022, 8:52 PM

#

Did the integration changes that happened today have any effect on testing? For some reason "address_full_match" is no longer working for my connect specs, addresses always end up in "pending_verification"

jagged tiger Apr 4, 2022, 9:00 PM

#

Hey all - we've recently launched an apple pay integration with the iOS SDK. We're running into issues with linking on about a quarter of the accounts. We are just using setup intents for future charging. When linking some accounts we have seen some errors:

invalid_request_error
Your PKPaymentRequest.merchantCapabilities needs be set to the value: PKMerchantCapability3DS.

We are setting that PKMerchantCapability programmatically on the request:
paymentRequest.merchantCapabilities = [
PKMerchantCapability.capabilityDebit,
PKMerchantCapability.capabilityEMV,
PKMerchantCapability.capability3DS
]

Any ideas here?

pearl cobalt Apr 4, 2022, 9:06 PM

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hi, I want to make a transfer between stripe accounts. the source is a connected account which is CAD by default and the target is the platform account which is USD. In the transfer api call I set the currency to be cad, but I get the following error: "Account debits are not supported from CA to US". How can I do it correctly?

dire stream Apr 4, 2022, 9:09 PM

#

Hey All!

Have a question regarding unsuccessful payment instances,

When a user’s payment method is unsuccessful, the user receives an email notifying them that the payment was unsuccessful, and a link to update payment information.

For now, we have a link to have the user update their payment method on our site, however is it possible to have the user update their payment method with Stripe directly? Rather than sending a user back to our site to update their payment method, and try again?

Essentially update their card directly with Stripe

slender pebble Apr 4, 2022, 9:14 PM

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Hi, is Stripe dashboard down? https://dashboard.stripe.com/customers/cus_... isn't loading for me

desert locust Apr 4, 2022, 9:15 PM

#

Hi I have a question regarding the checkout fulfillment process when using connected accounts on an SPA

wide stump Apr 4, 2022, 9:17 PM

#

Hello everybody, how are you doing?
I'm in need of technical assistance integrating Stripe on a Java Spring Boot backend. After creating a new subscription we try to access the client secret to send it to the front-end payment-element but get a NullPointerException when using
subscriptionRetrive.getLatestInvoiceObject().getPaymentIntentObject().getClientSecret()

raw folio Apr 4, 2022, 9:21 PM

#

Hey friends, I've been wrestling with this for the past few hours and can't wrap my head around how to do it right. Checked out the docs and stackO to no avail.

My code and error attached. If anyone can chime in with some better sense than my brain rn.

ocean spade Apr 4, 2022, 9:26 PM

#

Hi there, I have a react.js stripe test integration set up using the split CardElements and I am trying to test different card numbers that I expect to decline upon payment submission (eg. invalid card, insufficient funds etc.) I however do not see any errors when I provide card numbers that are supposed to get declined as per stripe's docs here https://stripe.com/docs/testing#declined-payments I also see that the Card Elements examples by Stripe do not decline the payments either. https://stripe.dev/elements-examples/

Is this expected or what could I possibly be missing? Happy to provide more details if anyone needs more context.

elder jasper Apr 4, 2022, 10:26 PM

#

Hey All. I'm a bit confused on the flow of creating external accounts for custom connect. I'm writing custom connect account and I'm now at allowing our customer (owner of connect custom account) to create external bank accounts so they can pay themselves out. Questions:

Is the recommended flow to use js elements to capture the actual bank account info, create a token and add the external account with the token?
If that's the flow, the part I'm missing is understanding which elements to use, or how to create it. is it just a payment element, or is it element of type iban? . What would the flow be up till getting the token, would it be create a setup intent request (get a secret), create the element, create the token, add external account? Need some guidance please 🙂

wide stump Apr 4, 2022, 10:35 PM

#

I'm writing regarding the Manu-Java-Sub thread. After removing the proration behavior I get the following error:
com.stripe.exception.InvalidRequestException: This customer has no attached payment source or default payment method.; code: resource_missing; request-id: req_BN7aDCLUPRbxnQ

dim hearth Apr 4, 2022, 10:35 PM

#

@wide stump Let me reopen your thread - give me a second

wide stump Apr 4, 2022, 10:36 PM

#

Thank you!

gusty spire Apr 4, 2022, 10:45 PM

#

How can get the email from the webhook reponse in node.js?

ionic glade Apr 4, 2022, 10:51 PM

#

hi now, if we present a virtual card (bin number, etc) from a phone pay token for processing, does stripe handle this in an unconventional way? thanks in advance for your reply.

sharp lynx Apr 4, 2022, 11:01 PM

#

im using c# with .NET
im trying to use this

var service = new ChargeService();
service.Search(options);

but Search is not implemented

ornate beacon Apr 4, 2022, 11:03 PM

#

When I change the default payment method I get the event customer.updated which the includes default_source property which is a src_ identifier how does this translate into a card_ identifier object?

pallid bear Apr 4, 2022, 11:04 PM

#

new here, but is this where I can ask questions about custom SQL queries in Sigma for Stripe?

wispy ether Apr 4, 2022, 11:40 PM

#

is there any way to pause the subscription and update the current_period_start acording to resume_at date ?

modest nebula Apr 5, 2022, 12:04 AM

#

Hi everyone. Please help for us. We implemented the stripe payment option to our site (Laravel + Cashier) for subscription. Seems everything is working fine on dev, but on production with live data the price or amount is missing when we have to confirm the payment 3D/SCA. The subscription is working we have successful charge with the right amount, after the confirmation. I attached a picture. What is can be the problem?

crimson needle Apr 5, 2022, 12:16 AM

#

robertb-3ds-sca

hexed scarab Apr 5, 2022, 12:33 AM

#

Hey I connected my Stripe account with invoiceninja and enabled ACH payments so I can get invoice payments via bank transfer. But it is making my clients send a small payment so Stripe can verify the bank account.

I have heard that you can enable Oauth workflows so that they don't have to do that. But I can't figure out how to enable Oauth, does anyone know how to do that?

crimson needle Apr 5, 2022, 12:59 AM

#

christian-ach-invoiceninja

exotic geyser Apr 5, 2022, 1:35 AM

#

Hi there is it possible to add a link to a scheduler or landing page for the client to go to after the payment is confirmed. If so, how do I go about this? Thank you.

errant glade Apr 5, 2022, 1:40 AM

#

Hey guys - question about connect. I have a somewhat complicated use case

I have the main entity that processes payments from customers orders in the app. That entity takes an application fee for each payment and sends the remaining balance to the store that completes the order (this is done with paymentIntent and all works well so far)

When I linked the store as a standard connect account - it's created a new entity in my dashboard based on the information from my already verified store's stripe account.

Now the balance sits in connect but doesnt show in the store's main dashboard

The next part of my use case is I have a service company that will pay drivers via connect express - but the store needs to pay the service company (I was thinking of using transfer or charge via connect) but if the store's primary stripe account has balance of 0 (it will never directly charge a customer) then the service company cant collect the driver fee.

Is this just the way connect is designed (to create new entities) or have I missed a flag somewhere

ionic glade Apr 5, 2022, 2:06 AM

#

@dim hearth : thanks for your support on this issue: #960673113790611456 message

novel prairie Apr 5, 2022, 2:35 AM

#

Hey there, I have a few questions regarding subscriptions.

My first question is, the customer id is the same thing as a token, right?

Secondly, once I create a subscription, will that customer be automatically charged every month by stripe, or do I have to charge them manually?

Third, can I cancel people's subscriptions myself from Stripe's dashboard, or do I have to make an API call?

Fourth question, is there any example of what my front end code should look like? do I create my own form and call some sort of Stripe API, or do I do something like embed a Stripe form onto my website?

glossy totem Apr 5, 2022, 2:56 AM

#

Hello team, i have integrated klarna to my website. It works for United State but does not work for other countries and curencies. The Error message is "Invalid currency options eur. The payment method klarna only supports the following currencies: usd". I saw klarna supports eur, dkk, gbp, nok, sek, usd. How can i fix this? Thank you!

bronze torrent Apr 5, 2022, 4:51 AM

#

is anybody able to help with stripe connect payment methods?
I've followed all the steps as advised by Stripe, and removed the 'payment_method_types' key from Stripe\Checkout\Session::create(), but it only ever shows card at checkout, and when I check the logs, it looks like card is still being specified somehow?
"payment_method_types": [
"card"
],

fair rover Apr 5, 2022, 5:54 AM

#

Hello, if i want alipayHK support, should i use stripe Checkout ?

olive forge Apr 5, 2022, 5:57 AM

#

Hello Team,
i have 3 plan in my website for subscription
i need customer's all invoice
**for ex. **Customer have monthly plan & then after some time they will purchase yearly plan then Customer will see both invoice

whole bronze Apr 5, 2022, 6:03 AM

#

Hey All! 👋

#

I just started playing with stripe and I was going through the customer portal integration and noticed some weird stuff, wondering if anyone else has run into this or know why this is happening

#

In test mode I setup a customer and created an invoice for them then opened the customer portal. I'm able to see the payment methods they have and add new ones. in live mode the payment methods don't appear even though they're configured to (in both live mode and test mode)

#

the second thing I noticed, is that from the customer portal when you open an invoice via the "Pay invoice" button, or the list of invoices in Invoice History, the saved ach debit methods to not appear as a way to pay. it always wants to reauthorize

#

via the api it looks like i'm able to attach a payment method to the payment intent

#

but that's not reflected in the ui either

#

not sure if bug or feature

misty hornet Apr 5, 2022, 6:09 AM

#

Bhumika-Subscription

#

Scout-CustomerPortal

dull stirrup Apr 5, 2022, 6:10 AM

#

I had a subscription created in Feb, after that I update the trial end period to the begining of the next month so that the next invoice is generated on 1, March and so on the next invoice will be on 1, April. However the invoice after 1, March was created for 29th March. What could be the possible issue?

whole swan Apr 5, 2022, 6:12 AM

#

Hello Team,
How to check particular stripe API request latency?

sullen fable Apr 5, 2022, 6:15 AM

#

Hi, may i know how do i integrate FPX?

onyx talon Apr 5, 2022, 6:15 AM

#

Anyone got a PHP example app, or a diagram showing the process of taking a MOTO payment?

onyx talon Apr 5, 2022, 6:37 AM

#

Like I have developed a PHP app where a invoice is created, want to take payment either over the phone using the MOTO transaction, or by the Payment Links. I just cant find anywhere that explains the process in doing so

#

The payment link part looks fairly straight forwards, but I have no idea where to start with the MOTO transactions

tame ore Apr 5, 2022, 6:38 AM

#

Hello, I have a few questions about payment method with pre-build checkout page. If i setup customer object when created checkout session..

How to set default payment method on stripe checkout page?
How to choose other saved payment method on stripe checkout page?

golden cosmos Apr 5, 2022, 6:39 AM

#

devangbhuva97 - latency

#

chiayirui-fpx

coarse yarrow Apr 5, 2022, 6:47 AM

#

Hi, I'm using Stripe checkout and wanted to update subscription tiers and needed guidance on how to proceed i.e. should I switch between two products or two prices within a single product? The guideline videos seem to suggest creating two products, but I can't find documentation on whether a new checkout session will result in two simultaneous subscriptions or automatically switch between the two. Any direction would be appreciated!

sinful glacier Apr 5, 2022, 7:16 AM

#

Hi. I am creating an application in next js and I have put apple-merchant-domain-association file inside public/.well-known folder. The environment is development with ngrok. but when I try to add the domain inside the Stripe dashboard it says.

We had trouble registering your domain. Please ensure you are following the steps as seen here: https://stripe.com/docs/stripe-js/elements/payment-request-button#verifying-your-domain-with-apple-pay. If this keeps happening, contact us at https://support.stripe.com/contact.

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay, and browser-saved cards with Payment Request APIs such as Microsoft Pay on Edge.

vocal wagon Apr 5, 2022, 7:27 AM

#

Hello

#

i have a problem when I want to activate my account, its all starts from the begining like I was not already registred

lime barn Apr 5, 2022, 7:38 AM

#

Hello, I'd like to heer some suggestions/solutions from you. I've been building a app with subscription with 30-day free trial. If users has already experienced the trial and if they end the subscription during the trial (before the payment starts), and if the users come back to the app again we would like to avoid to let them experience the trial again.
(I understand that I can use trial_from_plan: false for that)
I'm using firestore as database and the extension with Stripe.
I can thinking of having their emails or a flag something like; hasTrialExperienced: true, or something, but does Stripe have some usuful way for that situation?
If I don't delete their customer objects in Stripe when they quit using the app, is there something that Stripe can detect that those users has experienced the trial already?

Let me know what I'm explaning is not clear
Thank you!

severe stone Apr 5, 2022, 7:42 AM

#

Hello,
I need to listen on subscription automatic renewal fail (reccurent payment) for some reason (expired card,not allowed to charge..) what event should I listen on in my webhook controller ? I am confused ...
Thanks

sharp ledge Apr 5, 2022, 7:46 AM

#

Hello.
I have a follow-up question from earlier about product id's and how unique they are.
I have now managed to make two different products in two different accounts, both with the id my_id by specifying the id explicitly.
That would lead me to suggest product ids are not globally unique?

inner bone Apr 5, 2022, 7:56 AM

#

Hi there

I currently store a copy of the stripe invoice+invoice line object in my DB. A couple months ago I changed to store this via webhooks, and I just noticed that I have multiple invoice_lines in my DB that's the same. The only difference is that the invoice_line_id is different. How can that be? Is it because the invoice_line has a different ID when the invoice isn't finalized?

vocal wagon Apr 5, 2022, 8:05 AM

#

How can I expand the units of a subscription product and charge him at the moment, respecting the subscription cycle?

#

Hi, I want to increase the prices of our products. There are users already subscribed to these plans, will updating the product price also be propogated to the existing paying users? so when the subscription renews will the existing users also need to pay the higher price?

hushed timber Apr 5, 2022, 8:22 AM

#

got some questions about payouts schedules and settings

vocal wagon Apr 5, 2022, 8:22 AM

#

Hi, I have a question related to a specific paiement where we received a payment_intent.payment_failed event 4 days after the client failed to do the 3DS. This workflow is unusual in our application so if possible, I would like someone to check in stripe backend if that is what actually happened. Thank you

whole bronze Apr 5, 2022, 8:24 AM

#

what's the difference between a Charge and a PaymentIntent?

ionic jacinth Apr 5, 2022, 8:29 AM

#

Hi, I would like to migrate from Subscriptions to one-time payments because I want to decide from my app when a customer can do a renewal. So I was thinking to discard Subscriptions and Products and make the customer pay for a one-shot payment. What I need to do for a logic like this? (e.g.: stripe session, payment intent, setup intent, etc). Thanks

scenic sand Apr 5, 2022, 8:30 AM

#

how i redirect customer always to do payment chekout when customer change his plan

whole bronze Apr 5, 2022, 8:54 AM

#

do all api requests require a server? or are there some where the customer can get a secret and interact with the stripe api directly?

fair rover Apr 5, 2022, 8:56 AM

#

i am following this doc, https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements
after i create a paymentIntent, how can i get the client secret?

waxen quail Apr 5, 2022, 9:12 AM

#

s0__0-PI

wicked elk Apr 5, 2022, 9:17 AM

#

Hi everybody, I have a question about google pay

lime linden Apr 5, 2022, 9:30 AM

#

Hi team! When using stripeJs is it possible to set a customers default source, when confirming a setup with elements?

fallen nexus Apr 5, 2022, 9:36 AM

#

Team, Question on Credit Note and Customer Balance - I am using Stripe Connect fr standard accounts with direct charges and using Checkout session api. How would I adjust the credit note on checkout session? Is it even possible?

whole bronze Apr 5, 2022, 9:51 AM

#

is it possible to customize the invoice email by overriding the payment button with our own site? can we use {{template}} variables in the footer or links?

sudden pollen Apr 5, 2022, 9:55 AM

#

Hi, I am working on Stripe integration for one of my partners. We want to deliver a iDeal, SEPA direct debit subscription model in Netherlands. We want to receive a bank informations from iDeal to setup future payments but we want to skip 0.01 EUR payment. We get these instructions from your support team.

Create customer
Create iDeal source
Create SEPA reusable source with iDeal reference
Attach SEPA source as default source on customer
Create a subscription with customer and price.

But creating an iDeal source requires amount parameter.
Could you send us further instructions about iDeal? Can we skip this 0.01 EUR initial paymeny?

sly quiver Apr 5, 2022, 10:01 AM

#

hey I followed this https://stripe.com/docs/payments/save-and-reuse?html-or-react=react#web-test-the-integration and i get 200 but payment method not attached to the customer. btw I use my local machine for testing

Set up future payments

Learn how to save card details and charge your customers later.

vocal wagon Apr 5, 2022, 10:03 AM

#

Hi there fellow developers using Stripe. I'm a developer from germany and currently have a look at Stripe Checkout as a payment solution. At the moment I'm stuck on the fact that Stripe only can create invoices as a demand for payment. A customer only automatically gets a receipt for Stripe Checkout. Here in germany as a VAT subjected company you must provide an invoice for each sold product to the financial authorities with continuose unique invoice numbers on a monthly base; a receipt is not enough. So I'm wondering how other developers from germany deal with the fact of automatic invoice creation through Stripe Checkout without a to much self-hosted server approach? I already had a call with the very nice support team. They told me that Stripe can't do it at the moment how we would require it in Germany. For stripe an invoice is a demand for payment (but our demand for payment is the Stripe Checkout website); and a receipt is what a customer gets. But a receipt does not work for financial authorities in germany by law; we require an invoice.

stuck drum Apr 5, 2022, 10:17 AM

#

Hello. my account was closed. I haven't used it for over a month. How and why did it happen? how can i fix this?

cerulean pineBOT Apr 5, 2022, 10:17 AM

#

:question: @stuck drum Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

stuck drum Apr 5, 2022, 10:18 AM

#

there are only articles there. You need someone to talk to. I don't know what's the problem so I can solve it

hollow prairie Apr 5, 2022, 10:20 AM

#

stuck drum there are only articles there. You need someone to talk to. I don't know what's ...

You can get help there. If you're unable to sign in, you can email: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

paper wave Apr 5, 2022, 10:26 AM

#

hello

#

is my website can use currency yuan?

gusty spire Apr 5, 2022, 10:28 AM

#

Im still having trouble getting the email from a payment as it just says "undefined" but this could be that no email is in the json response is there a way to test it?

hollow prairie Apr 5, 2022, 10:29 AM

#

paper wave is my website can use currency yuan?

Yep! Currencies we support are listed here: https://stripe.com/docs/currencies#presentment-currencies

Supported currencies

See what currencies you can use for making charges and for paying out to your bank account.

paper wave Apr 5, 2022, 10:32 AM

#

My question is whether my website can be quoted in RMB. But I am applying for income in GBP at stripe.

empty knoll Apr 5, 2022, 10:33 AM

#

Hello. I need help with billing, when the banks sends SMS that funds have been deducted, it includes my own phone number (and my business name) to the customer ! .. how can I change what 'name' is sent to customer sms/bank

hollow prairie Apr 5, 2022, 10:34 AM

#

How does this relate to Stripe?

mental halo Apr 5, 2022, 10:35 AM

#

Hi! To get the administration of our finances right, I want to couple all of the Stripe payouts with invoices. Because Stripe of course batches the payouts, I am trying to use the reconciliation report to match the payouts with the individual invoices. Currently, I'm trying to do this using the Description field (along with the date). However, I'm using Stripe Checkout, and invoices are created as part of it, if mode equals 'subscription'. The description remains empty, and I assume Stripe then replaces the description in the report with 'subscription created'. So, I can't really use the Description field to match invoices created with Stripe Checkout. How can I make the checkout page fill in the Description, or is there a better way to match payouts with invoices and payments?

hollow prairie Apr 5, 2022, 10:36 AM

#

What email? Can you provide some more details

#

qadreya-billing-sms

#

I can't, no. If you need one-to-one private help you should contact support: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

limpid widget Apr 5, 2022, 10:39 AM

#

How can I change the API version that is being used in the Dashboard? The documentation suggests there is a button/setting that can change the API version but I am unable to locate it, thanks!

sly quiver Apr 5, 2022, 10:50 AM

#

hi.. is there a recomended way to show saved cards in react?

hollow prairie Apr 5, 2022, 10:50 AM

#

sly quiver hi.. is there a recomended way to show saved cards in react?

Let's chat here: https://discord.com/channels/841573134531821608/960841563246833686

mental halo Apr 5, 2022, 10:52 AM

#

did you miss my message at 12:35, or am I being too impatient? 🙂

chrome axle Apr 5, 2022, 10:53 AM

#

hi,
how am l can withdraw funds with connected account on balance STRIPE account ?

hollow prairie Apr 5, 2022, 10:54 AM

#

mental halo did you miss my message at 12:35, or am I being too impatient? 🙂

I did, sorry!

#

poekie-payout-reconciliation

fair flint Apr 5, 2022, 10:55 AM

#

Hi
is there any method to check CVC card before charge the customer to avoid spam charges?

worn pivot Apr 5, 2022, 11:01 AM

#

Morning. Is there anyway for retrieving a collection of PaymentIntents from any array of ID's

quaint edge Apr 5, 2022, 11:18 AM

#

Good morning. One of my users got this as an error. No idea what I'm supposed to do about it? Is my already-shipped code somehow newly obsolete?

oblique oyster Apr 5, 2022, 11:31 AM

#

I am unable to add any card which required 3D Secure

#

I am using stripe.confirmSetupIntent

potent stag Apr 5, 2022, 11:34 AM

#

Hello, I need to upload the necessary documents to confirm my identity and residence, can somebody give me a hand to figure out how to do it?

hollow prairie Apr 5, 2022, 11:35 AM

#

potent stag Hello, I need to upload the necessary documents to confirm my identity and resid...

We can't help with account queries here I'm afraid

potent stag Apr 5, 2022, 11:35 AM

#

hollow prairie We can't help with account queries here I'm afraid

ok, thanks anyway

hollow prairie Apr 5, 2022, 11:36 AM

#

potent stag ok, thanks anyway

I'd recommend speaking with support: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

potent stag Apr 5, 2022, 11:36 AM

#

hollow prairie I'd recommend speaking with support: https://support.stripe.com/contact

thank you

orchid dirge Apr 5, 2022, 11:39 AM

#

Hi, if my company has a UK bank account can we use the physical reader abroad?

potent stag Apr 5, 2022, 11:41 AM

#

hollow prairie I'd recommend speaking with support: https://support.stripe.com/contact

I need to contact someone can you tell me how to do it?

hollow prairie Apr 5, 2022, 11:41 AM

#

potent stag I need to contact someone can you tell me how to do it?

It's all on that URL

potent stag Apr 5, 2022, 11:45 AM

#

hollow prairie It's all on that URL

ok thanks

ornate beacon Apr 5, 2022, 11:45 AM

#

I am having issues setting the default payment method locally. I am listening to customer.updated and when I set one pm to default it will provide me with a default_source: card_xxxx which is fine and when I change the default to another pm, the default_source stays the same but it provides a default_payment_method field within invoice_settings with the actual identifier that it was changed to... default_payment_method: pm_xxxx

limpid widget Apr 5, 2022, 12:05 PM

#

I know that when I receive a sepa payment, there is a mandate ID (mandate_xxxxxx) inside of the 'payment_method_details' of the charge. Is the bank forwarded this mandate ID at some point in the payment?

uncut vale Apr 5, 2022, 12:12 PM

#

Hi

#

We use Stripe connect with direct charges

#

We are looking for 2 things:
1/ Reconcile the collected_fees into a payout
2/ Adding additional information to the collected_fee

Why.. because some of our colected fee's include tax, others are exempt, so we need a way to account for this

dry gust Apr 5, 2022, 12:18 PM

#

For how long can I keep a payment authorized before the payment becomes invalid?

paper wave Apr 5, 2022, 12:22 PM

#

what kind card payment stripe accept>?

#

all those? + union pay?

copper magnet Apr 5, 2022, 12:55 PM

#

Hi Can someone confirm if Chargeback protection be implemented with stripe payment element or can it only be applied with the checkout?

whole swan Apr 5, 2022, 12:56 PM

#

Hey @golden cosmos
#960783869399937024 message

What is the average latency for subscription/invoice/payment intent creation?

true idol Apr 5, 2022, 12:57 PM

#

Hello,

I am installing Stripe for one of my clients. Frontend React, backend Node. Credit card in North America.

I have read the doc, but I would like to verify that the following payment scenario is possible.

a) the customer purchases a service. Instant transaction.

b) After a while (can go up to 15 days), we could charge a second time if necessary (extra fee for unforeseen costs). From backend.

Is this scenario supported by Stripe?
And what methods do we need to use to authorize future transactions?

oblique gorge Apr 5, 2022, 1:00 PM

#

Hello Team.
I'm implementing ACSS API. I have few questions regarding how to create payment method for ACSS. Anyone around who could guide? 🙂

jade stratus Apr 5, 2022, 1:04 PM

#

Hello

#

how do I redirect to specific page after succesful payment (with stripe ofc)?

#

would need more information I made stripe account 1 hour ago

swift plank Apr 5, 2022, 1:09 PM

#

Hi,
What would be the api link to get this report?
https://stripe.com/docs/reports/payout-reconciliation#downloading-data

Payout reconciliation report

Reconcile each payout with the batch of transactions it settles.

vocal wagon Apr 5, 2022, 1:13 PM

#

Hello everyone! Is there a way to set a default payment method to a customer? And then how can I retrieve it?

pastel sequoia Apr 5, 2022, 1:20 PM

#

Hi,

Is it possible to let customer manage scheduled subscriptions in customer portal? For instance cancel a subscription which is scheduled.

lime linden Apr 5, 2022, 1:23 PM

#

Hi team, when trying to update a customer's default_source on a setup_intent.succeeded webhook trigger; I keep getting an error No such source: 'pm_1....' but that success response contains the very same id indicating that it is indeed there? When I manually navigate to the dashboard I can also confirm that the newly added payment method is there

mental halo Apr 5, 2022, 1:26 PM

#

Hi! I'm receiving an error after a checkout has completed. We have a SessionCreateOptions object that has a SuccessUrl which is set to our URL, with "sid={CHECKOUT_SESSION_ID}" appended. When the success URL is received, we find the checkout session by using SessionService.GetAsync, but it fails to find the session because the sid parameter is still set to CHECKOUT_SESSION_ID, and it's not replaced by an actual session ID. Any idea what's going on, and how I can debug this?

opal furnace Apr 5, 2022, 1:28 PM

#

Hey guys,
I'm looking to create automated tests for Google/Apple Pay on our website using cypress. The Google Pay button does not show up on the screen while testing at all. I read that I would have to stub the API response from stripe in cypress to make it visible but that's not helping me.
Has anyone worked on something like this? Any help would be appreciated.

dapper jetty Apr 5, 2022, 1:28 PM

#

Hi guys, I'm trying to use the strip lib constructEvent method to validate webhook calls to my api, I read the docs and some github questions but I'm not able to validate the body I get, I tried using raw body, json stringify and others. If anyone can help me to know how to validate this body I would be grateful

cerulean portal Apr 5, 2022, 1:35 PM

#

On iOS SDK, How to save selected payment method manually?

shell path Apr 5, 2022, 1:41 PM

#

Hi, the SOFORT payment method has no fingerprint property. Is there anything else that can be used to identify the same bank account?

uncut vale Apr 5, 2022, 1:42 PM

#

One of our clients (stripe connected account), has had this issue:

#

Its a card payment, what does that mean?

#

We are on a SCA ready implmentation

gusty spire Apr 5, 2022, 1:45 PM

#

can someone help me with getting data from the api, ive tried many different ways but i cant find which event i have to get and how to extract the data i require

errant glade Apr 5, 2022, 1:45 PM

#

May not be a dev question - in stripe dashboard or API am I able to see the fee % stripe is charging?

rose otter Apr 5, 2022, 1:46 PM

#

ced-sofort

#

birdy247-authentication-error

tall saffron Apr 5, 2022, 1:52 PM

#

Hi team!
After I created account-link for stripe onboarding, now I want to create link to be able to update my account. I am using this code:

const accountLink = await this.stripeClient.accountLinks
      .create({
        account: user.payments.stripe.accountId,
        type: 'account_update',
      })

Every time I got an error response that say: Invalid type: must be one of ["account_onboarding"].
Thanks!

vocal wagon Apr 5, 2022, 2:00 PM

#

Hello all,

I have some questions regarding stripe api, and more precisely for the refund mechanism on payment intent:

**First one: **

If my payment intent had an amount of 100 and application_fee_amount of 100 and transfer_data set
My refund has an amount of 100, reverse_transfer set to True and refund_application_fee set to False

Does the refund money will come from the merchant connected to this payment intent or from personal funds?

Second one:

If my payment intent had an amount of 100 and application_fee_amount of 4 and transfer_data set
My refund has an amount of 100, reverse_transfer set to True and refund_application_fee set to False

Is the customer refunded 100 or only 96? If he’s refunded 100, have I kept the 4 application_fee_amount? And if so, has the merchant paid an extra 4 to complete de refund for the customer?

Kind Regards,

Pierre

#

Hi, is there an option to get via Stripe API a spreadsheet (.xlsx specifically) that will contain data of invoices ?

ionic jacinth Apr 5, 2022, 2:01 PM

#

Hi, I would like to know the difference between Payment Intent and Setup Intent. Thanks

steep raptor Apr 5, 2022, 2:04 PM

#

Hello, We had a issue in stripe invoice email.. Actually we disabled all email from stripe side to the customers.. but still our customers recived stirpe invoices for their subscription invioce.. exace after one hour from our application email..

#

could you help..

rose otter Apr 5, 2022, 2:14 PM

#

Pierre Lorin Elyn-connect-refunds

gleaming urchin Apr 5, 2022, 2:25 PM

#

Hey, I had to delete thousands of customers that were accidently uploaded to Stripe. I was able to delete all of them, but the dashboard metric "New customers" still shows all of those users that were deleted. Any way to get this to update? It's skewing metrics.

mossy stump Apr 5, 2022, 2:41 PM

#

Hey there--I noticed via the API docs that "government_entity" is an option for account type now. Is there a way to get that option to be available in the express setup flow? In my testing, I'm only seeing Individual, Company, and Non-Profit

cobalt jacinth Apr 5, 2022, 2:55 PM

#

Hello there,
I'm trying to understand the refund fees that I can see in the Transaction Level Report of the Financial Reports. How should I consider the negative value ? I need this to automatically fill a database used for accounting later

steep plover Apr 5, 2022, 2:59 PM

#

When using React, is there a bullet-proof way to prevent redirection for payments (including 3ds scenarios)?

lunar talon Apr 5, 2022, 3:25 PM

#

We'd like to trigger a Stripe invoice to a customer to pay for their order. Main concern with our flow is when the invoice is generated by Stripe, and the customer pays it from their email, is there a way we can have it go into just an authorized state rather than capturing it at that time of input? We want to capture the amount based on a certain order status (which we call out to an external API and have Stripe capture). Is there also a way based on the user inputting in a card through the invoice email to automatically save the card to their customer object?

silk current Apr 5, 2022, 3:33 PM

#

Hi all! I have a big issue setting up my account. Is it possible to set up USD bank account with IBAN?

fair rover Apr 5, 2022, 3:41 PM

#

how can i found my Stripe CLI webhook secret?

deft wasp Apr 5, 2022, 4:08 PM

#

Hi,
I need some clarification about webhook event type checkout.session.async_payment_succeeded, when I use this event type then do I need to check for payment status whether it's success or failed to fulfill the order? As in this doc link https://stripe.com/docs/payments/checkout/fulfill-orders#delayed-notification there is sample code that says about 2 webhook events one is checkout.session.completed and another one is checkout.session.async_payment_succeeded, so in the first event type (checkout.session.completed) there is check for payment status "Paid" and then fulfilling the order, and in checkout.session.async_payment_succeeded there is no status check, what if payment fails in checkout.session.async_payment_succeeded event type, will it get triggered?

rugged stirrup Apr 5, 2022, 4:31 PM

#

I am getting this message in Visual Studio. Obviously I VS is not finding the install but I do not know how to correct this problem... Suggestion [3,General]: The command stripe was not found, but does exist in the current location. Windows PowerShell does not load commands from the current location by default. If you trust this command, instead type: ".\stripe". See "get-help about_Command_Precedence" for more details.
PS C:>

woeful grove Apr 5, 2022, 4:39 PM

#

hello team: Is there anyway for refunds to show up on a (subsequent) customer invoice? Or would a refund show up on the hosted invoice page? Or is the only out-of-the-box way to notify customers of a refund the refund email?

fiery stirrup Apr 5, 2022, 4:40 PM

#

Is there a way to set billing information for a charge that gets generated by a Payment Intent?

gentle crater Apr 5, 2022, 4:42 PM

#

Hi everyone? how can I customize the layout of the payment Element? more specifically, I want to set/clear the p-GridCell--XXX classes
more details in this SO question I just created: https://stackoverflow.com/questions/71755451/style-stripe-payment-element-layout-get-rid-of-stripe-grid-system

Stack Overflow

style stripe payment element layout - get rid of stripe grid system

I'm trying to configure the stripe payment element for a custom design
From whay I could see, the only option I have is to use the Elements Appearance API
Stripe payment element generates the follo...

surreal temple Apr 5, 2022, 4:42 PM

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This commend violates our terms of service. Please do not use this channel to solicit

tough token Apr 5, 2022, 4:43 PM

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Hi all, we're excited about the new ACH support in Checkout and the ability to use it with Standard Connected accounts. I'm just now starting to look to add it to our platform. When I try to add the new us_bank_account_ach_payments capability to a test account, it fails with an error "You cannot perform this request as you do not have Platform Controls for Standard on the account." Can someone here help me understand what's going on and how to address this?

tough bloom Apr 5, 2022, 5:19 PM

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hi dear

mellow lake Apr 5, 2022, 5:19 PM

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Hi! Is it currently possible to prefill the industry details when onboarding connected accounts? From the docs (https://stripe.com/docs/connect/oauth-reference) it seems that there is multiple different values that can be prefilled but the industry details are missing.

oblique dust Apr 5, 2022, 5:23 PM

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Hello, I am looking for help as to why some of our failed invoices were automatically changed to "auto_advance": false. Due to this, it seems like it didn't send out an invoice.payment_failed webhook event

void cloak Apr 5, 2022, 5:44 PM

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We have a discounting system in our app that means the product price could vary. Is it possible to send across the price for a product with a checkout session?

fair rover Apr 5, 2022, 5:44 PM

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i have problem in uploading verification file for apple web domain

granite swallow Apr 5, 2022, 5:46 PM

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the website can't verify my domain to where my payments won't deposit until it is verified

wooden basalt Apr 5, 2022, 5:52 PM

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help

quartz burrow Apr 5, 2022, 6:01 PM

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Hello 👋
We are working with Stripe Checkout package pricing, and I would like to disable the auto-rounding. Is that possible? Thanks for your answer 🙏

jagged tiger Apr 5, 2022, 6:11 PM

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Hey all - Circling back with more info from yesterday. We are still running into issues on the /v1/tokens calls for a subset of Apple pay cards that are linking via the SetupIntent flow. The request bodies for the successful vs failed requests are very different and would love to get some thoughts. We are limiting the Apple pay wallets to debit via a merchant capability specifically per some requirements on our end that we cannot remove.

Successful req id: req_2DRnLUo9eVkhTl
Failed req id: req_AMu8huLQAj7Srn

fair rover Apr 5, 2022, 6:34 PM

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hello, how can i get the Amount fee and amount net in the $paymentIntent object?

woeful grove Apr 5, 2022, 6:59 PM

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hello team what is the recomendation for Migrating old invoices ?

vagrant bloom Apr 5, 2022, 7:19 PM

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Question about confirming a card setup with the PaymentElement: We collect address data outside of the payment element, so we do not collect the address data in the payment element. It's passed via Javascript instead. However, I am getting the following error when trying to confirm card setup with a valid address that lacks a state field (UK in this case):

IntegrationError: You specified "never" for fields.billing_details.address when creating the payment Element, but did not pass confirmParams.payment_method_data.billing_details.address.state when calling stripe.confirmPayment or stripe.confirmSetup. If you opt out of collecting data via the payment Element using the fields option, the data must be passed at confirm-time.

How can I confirm setup for international addresses that don't have a state/province field?

woeful grove Apr 5, 2022, 7:29 PM

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hello team : using Revenue Recognition data import can I import invoices from a legacy system ?

copper reef Apr 5, 2022, 7:29 PM

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@woeful grove we can use the same thread that I created for you earlier

fair rover Apr 5, 2022, 7:40 PM

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hello, how can i disable the submit button while ajax loading?

safe fiber Apr 5, 2022, 7:52 PM

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hi, i'm seeing strange behaviour on a subscription updated event. is this expected? evt_1KlEhsCx65IjJG44XUY2ZLkY

vocal wagon Apr 5, 2022, 8:10 PM

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I have a client with a scale subscription created with 4 items. The client wants to have 5 subscription items, but Stripe will charge them next year. What can I do to charge the customer for the increase of 1 item in the subscription today?

odd sluice Apr 5, 2022, 8:14 PM

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Hello there, i have been told my ecwid to come and message you guys back here

vocal wagon Apr 5, 2022, 8:21 PM

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Hello there, I need help with radar Fraud & risk management.

dawn iron Apr 5, 2022, 8:21 PM

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Hi, will stripe ever be available in israel?

glacial flame Apr 5, 2022, 8:35 PM

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i am trying to create a webhook to listen on invoice.paid in order to update the subscription on my website once it is renewed on Stripe

how to differentiate between invoice.paid in case of customer.subscription.created and customer.subscription.updated ?

sinful cobalt Apr 5, 2022, 8:35 PM

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Hi! I noticed a weird behavior: for some reason stripe is using part of description as a customer email, can I disable it somehow? Customer doesn't have any email attached
Payment description looks like this: Auto-added payment: BackofficePaymentInput(14fe4f2c-b29 ... Some(jjulia@a...)).title (some id)

short sand Apr 5, 2022, 8:50 PM

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Hi. The web console shows an invoice correctly marked as paid, whereas when we click on "invoice pdf" (from the same web console page) it is not showing the invoice as paid. Is this intentional? Is there a way to have the PDF show the paid status?

hazy shell Apr 5, 2022, 8:58 PM

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Is there a way to manually trigger 3DS on the frontend if we already have the setupintent object from the payment method the user just entered? There's a scenario where I would need to trigger 3DS twice.

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Hmm, maybe I could use stripe.confirmCardSetup and just add more payment method confirmation in the future as I support it.

fair rover Apr 5, 2022, 9:00 PM

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hello~ could i change the default payment method from Credit card to google pay or wechat etc?

oblique dust Apr 5, 2022, 9:00 PM

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Hello, I am looking for help as to why a few of our failed payments didn't send out a invoice.payment_failed webhook event, whereas normally it does

wispy saddle Apr 5, 2022, 9:30 PM

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Hello! Our account was closed due to so many claims, would love to reactivate but we lost access due to phone change!

woeful grove Apr 5, 2022, 9:37 PM

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Hello team : We are using Stripe JAR stripe-java-20.111.0.jar for our treasury development and it seems this JAR does not have some Treasury code such as Inbound/OutboundTransfer objects. Are we missing something? Do we need a custom JAR?

sinful cobalt Apr 5, 2022, 9:40 PM

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Hi! I contacted support and they're asking for clarifications why it's a bug #dev-help message
I'll share their reply in the thread

elder sparrow Apr 5, 2022, 9:42 PM

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Hi Guys

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we are about to publish our app with stripe integration in both apple and google play stores

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the apple submission process was quite straight forward

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altough I am not sure about the google

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stripe docs says

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https://stripe.com/docs/google-pay#going-live-react-native

bold basalt Apr 5, 2022, 9:43 PM

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@sinful cobalt reopening our thread, let's talk there

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@elder sparrow I am creating a thread, let's not talk in the public channel, give me a sec

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dev2-googleplay-live

sinful cobalt Apr 5, 2022, 9:47 PM

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bold basalt <@!417628546316632065> reopening our thread, let's talk there

it says I don't have permission to send messages...

pearl cobalt Apr 5, 2022, 9:52 PM

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hi, we have connected accounts (standard) that we don't work with them anymore. the issue is that we keep get notified on their events and we don't want to. how can we detach those accounts from the platform?

viscid crown Apr 5, 2022, 9:55 PM

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We have standard connect account, and plan to move them to express connect. Have a question around Disputes.

Express customers have a limited dashboard. (I do see the payments tab there. ) So assuming there is a dispute for payment, will the express connect account be able to reply to the dispute from the limited dashboard.
Will the express connect account get an email when there is a dispute for a payment.

coarse yarrow Apr 5, 2022, 9:55 PM

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How do I submit the invoice_now option to delete a subscription?

bold basalt Apr 5, 2022, 10:18 PM

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alok-subscription

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beinggandhi-connect-disputes

minor panther Apr 5, 2022, 10:37 PM

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If account user changed his payout method (external account), how do I get data from the old external account?
Stripe doesn't seem to store it. GET external_account/id doesn't return the old one after it's changed.

cunning geyser Apr 5, 2022, 11:05 PM

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I'm having trouble getting the confirmSetupIntent() method from the react-native SDK to assign billing details to new card payment intents, specifically the address field.

jovial pivot Apr 5, 2022, 11:28 PM

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Hi, we do have SubscriptionStatus for subscriptions to see if an account is incomplete, cancelled, etc..
Besides subscriptions, we are also selling some external packages with OTP (One Time Payment).

Now, we want to have a field that holds something like a subscription status, but for the packages we sell with OTP,
We want to have a field on DB, when a customer clicks on to "buy" button for the packege we sell with OTP, fill this with Incomplete, so we can send some special mails to them etc..

Is this do-eble on OTP ?

tame pasture Apr 5, 2022, 11:29 PM

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Hi everyone, can the Stripe Reader M2 be used with a web app (e.g. React) in the browser on a computer with BLE (e.g. MacBook)? Docs mention that it only works with the Stripe Terminal SDK on iOS/Android.

harsh rapids Apr 5, 2022, 11:56 PM

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Hi everyone, are there stripe test cards to test in production? I assume the answer is no and all test cards must be used in test mode but wanted to confirm. Thank you!

marsh cradle Apr 6, 2022, 12:04 AM

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if someone got there hands on my api key what harm could they do

compact rose Apr 6, 2022, 12:24 AM

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Hi, we're looking into migrating from Stripe Card Elements to Payment Elements. Looking at this section (https://stripe.com/docs/payments/payment-element/migration?integration-path=one-time#one-time-update-elements), it seems like we need the client secret from the PaymentIntent before we render the checkout form.

The way our current infrastructure works, the user sees a list of payment options + a credit card form next to each other. The PaymentIntent is generated when the user clicks "Pay", and is then immediately passed in to stripe.confirmCardPayment. With Stripe payment elements, is it possible to generate the PaymentIntent / clientSecret AFTER the checkout form has been rendered

thorny solstice Apr 6, 2022, 12:33 AM

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hi any one have been enable to do these integration?

https://stripe.com/docs/identity/verify-identity-documents

drifting hollow Apr 6, 2022, 12:48 AM

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We are starting first token transfer into express connect account. It doesn't show the client account only our account when i select account for transfer

still token Apr 6, 2022, 12:49 AM

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yo! Anyone know how I can set up auto withdrawals (correct term?) for charitable donations? I wanna donate 5% of every sale to a local charity - buuuut I don't want to have to do it manually every month

velvet lotus Apr 6, 2022, 1:07 AM

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I need help with a question

wind hemlock Apr 6, 2022, 1:29 AM

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👋 Hey all, just wanted to raise again some feedback we've been getting about the difficulty around reconciling payments with our connected accounts' bank statements. We list their payouts in our app alongside more contextual information around the payout and the charges involved, but we can't currently pull in the Trace ID which seems to be all they have to go off. Is there any potential to add that trace ID to the payout object in the API?

narrow swift Apr 6, 2022, 1:42 AM

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I am getting 3ds when I initiate a payment where do I go to verify

remote reef Apr 6, 2022, 2:18 AM

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Hello, I have a question. Must this SSN be provided? What if I'm not American and I don't have SSN?

near island Apr 6, 2022, 2:39 AM

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Hi, I have a question. I have refunded a customer via stripe however the customer has claimed that the refund has not come through still and it has been over 10 business days. On stripe I can see that the refund has been processed however, is there any other way to check whether the money has been sent back or not other than the transaction itself? Please see attached image for reference.

dry hatch Apr 6, 2022, 2:53 AM

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DGS Imports-Refund

Presenter

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