#dev-help | Stripe Developers | Page 161

gloomy lagoon Mar 15, 2022, 1:09 PM

#

if my react app is running on localhost:3000, my express server should be running on a separate port right? like localhost:5000

im having trouble understanding this documentation on stripe checkouts

if im running the above configuration on ports,

const YOUR_DOMAIN should be 'http://localhost:5000'
and
app.listen(5000, () => console.log('running on port 5000')) right?

but why is it that when i press the checkout button on my front end webpage, i get an error "cannot POST /create-checkout-session"

tranquil relic Mar 15, 2022, 1:09 PM

#

gloomy lagoon if my react app is running on localhost:3000, my express server should be runnin...

your domain and server run on diff ports, I don't understand that documentation

gloomy lagoon Mar 15, 2022, 1:11 PM

#

tranquil relic your domain and server run on diff ports, I don't understand that documentation

so i shd replace YOUR_DOMAIN with port 3000?

tranquil relic Mar 15, 2022, 1:12 PM

#

gloomy lagoon so i shd replace YOUR_DOMAIN with port 3000?

Yeah, but your cannot POST /create-checkout-session may be caused by something else, but yeah but YOUR_DOMAIN should be the client and app.listen should be your server's port

polar kindle Mar 15, 2022, 1:14 PM

#

I want to use stripe tax with an invoice. Do I need to attach an address to the customer for the invoice or can I put the address on the invoice itself?

vapid basin Mar 15, 2022, 1:17 PM

#

hi, can some1 help me? pls

#

hello, is there any option that I can include pay fee to my invoices?

wintry ledge Mar 15, 2022, 1:27 PM

#

Hi, what happens if I delete a Connect Express account while a payout is still in transit ?

cobalt jacinth Mar 15, 2022, 1:47 PM

#

Hey guys,
We just migrated our Stripe Connect Accounts to Stripe Custom Accounts and some customers have already emptied their old account.
My problem is that the same customers are now trying to refund charges that were on the old account, which is empty now.
My solution for it would be to get the money from the new account and refund the charge normally. However, to do that I thought of:

Creating a transfer from the connected account to my account (apparently impossible)
Debiting the connected account by creating a charge with a source as the account id (generates a fee)
Do you have any insights please ?

safe gorge Mar 15, 2022, 1:57 PM

#

Hey guys,
I couldn't make forward event to my server work with test event trigger. I am using php and my server is not secure, http

hollow anvil Mar 15, 2022, 2:42 PM

#

Hey Developers i am looking for a way to implement payout to my users through stripe but am not able to find any solution.

broken wren Mar 15, 2022, 2:49 PM

#

Getting an error when attempting to refund, "No such charge, 'ch_xxxxxxxxxx'"

vocal wagon Mar 15, 2022, 2:56 PM

#

Is there a way to only send receipts on products purchases (and not subscriptions) ?

stray mist Mar 15, 2022, 2:56 PM

#

Hello, when creating payment Intent it creates new payment method even with the same cards.

What method I need to follow in Hosted payment page where saved cards are not showing?

vocal wagon Mar 15, 2022, 3:08 PM

#

hello, one of my clients had his site hacked, they installed the stripe module and recovered payments, is there a stripe contact to block transactions?

native goblet Mar 15, 2022, 3:08 PM

#

Hello, regarding this mail some of my clients receive, is that because of 3DSV2 ? Or this that a configuration we can enable/disable?

vocal wagon Mar 15, 2022, 3:19 PM

#

Hello, I've a problem for registrations on my website, all the cards are expired whereas they aren't... can you help me plz ?

stray oxide Mar 15, 2022, 3:20 PM

#

Bouffe - Email

woven crag Mar 15, 2022, 3:24 PM

#

Hi, in stripe is it possible to create custom invoice template, change design of fields and add numbers of fields and align them for all customers?

inland zephyr Mar 15, 2022, 3:32 PM

#

When using Stripe Checkout (in austria) and Automatic Payment Methods is activated only payment method card is shown altough sepa-debit is correctly configured and should be shown according to https://stripe.com/docs/payments/payment-methods/integration-options#payment-method-product-support. If I configure payment method types manually sepa_debit shows up. I was told to use automatic payment methods... Any ideas what's the problem?

Payment method integration options

Learn about the different ways to integrate payment methods.

inland zephyr Mar 15, 2022, 3:35 PM

#

inland zephyr When using Stripe Checkout (in austria) and Automatic Payment Methods is activat...

vocal wagon Mar 15, 2022, 3:36 PM

#

Hi !
I have a platform with custom accounts. Stripe fees for payouts are charged to the platform? I'm not mistaken?

compact jewel Mar 15, 2022, 3:41 PM

#

Hi, I have a couple of customers that followed the same process for verifying an ACH payment method but even though this group has the same Bank and documents, the microtransactions for some never went through. Is there a way to confirm a micro-transaction was sent between Stripe -> Bank ?

simple surge Mar 15, 2022, 3:50 PM

#

👋 Hi devs, question here about doing instant payouts and charging a fee to our Connect accounts:

So we allow our users to request an instant payout with their available instant balance (which seems to include the pending balance); when the available balance is 0, and they request the a payout from their fully available instant balance, we then take a percentage of that and issue a Charge to their account for that percentage, and issuing a Payout for the remaining amount.

This gets me to our issue: we get that "Instant Payout Fee", they get their money, but then the next day, they also see a Withdrawal on their account; they end up seeing 1 Payout and 1 Withdrawal on their account. The math adds up, but we are wondering if there is a way to avoid getting that Withdrawl? Can we issue a Charge from their available instant balance? Or is there another way we can claw that "Instant Payout Fee"? Thanks! 🙏

safe gorge Mar 15, 2022, 3:50 PM

#

Hello When I Trigger stripe trigger payment_intent.succeeded I see that 3 events are fired but my webhook http://207.154.250.10/do not include/test.php is getting triggered 6 times

smoky pasture Mar 15, 2022, 3:57 PM

#

Hello, I have a question re connected accounts, application fee and payment-links

vocal wagon Mar 15, 2022, 3:59 PM

#

Hey Guys!
We are using stripe connect, and the the API version we currently use is 2015-10-16. Currently we create stripe customer, a source source of given type and then create charge with that source. I’m trying to add payments with afterpay to that flow but the source does not seem to have support for afterpay_clearpay type. Is there any way to enable it somewhere?

cobalt jacinth Mar 15, 2022, 3:59 PM

#

Hello, I am trying to replay a webhook from my stripe dashboard but for some reason there is an error on the page and I can't see anything. Event Id: evt_1JvWTeFgrf8fsEG4HX3inXxJ

woeful grove Mar 15, 2022, 4:17 PM

#

Hello team : We are analyzing Stripe SCA integration for a large customer and I have the following questions:

Do we need to pass Publishable keys in Element? How do we maintain security of these keys in integration or transport layer security?
How challenge flow handles for card holder and what java script methods to be executed in between Donate Mastercard and Stripe Gateway?
After successful 3DS authentication we can pass authentication result to Payment Intent API and this is possible via backend API? Please confirm
What is use of return_url?
How callback functions handled using Stripe.js?
Is there any flow or sample reference code is there to handle Authentication using Stripe.js?

glacial flame Mar 15, 2022, 4:19 PM

#

I update customer data by set invoice_settings.default_payment_method (from checkout session in payment mode)

then i passed the payment method to create a subscription

if the customer buy item later from my site and use another payment method (and i follow the same steps by set invoice_settings.default_payment_method) to create a new subscription

will be the first subscription that i created with a different payment method affected?

lyric wyvern Mar 15, 2022, 4:30 PM

#

I guyz, i have this invoice , the customer has an address but it does not appear on the pdf as the billing address.
Id of invoice is : in_1KddAJFVEFVGD6LSPdoC8Pa1

short sand Mar 15, 2022, 4:37 PM

#

We are trying to disable the auto focus when element in invalid. We can see that this is in element - options - classes, but not finding an example of how to pass this string. We are looking for what is the appropriate string here classes:{invalid:<what string here?>} to disable the focus to the Stripe element on invalid.

vocal wagon Mar 15, 2022, 4:53 PM

#

Hi, Is there a way to retrieve a subscription using its meta-data values using the API?

warm dagger Mar 15, 2022, 5:06 PM

#

Hello! We are trying to upload an identity verification document that is used to create a Stripe Standard Connected account. I am able to upload the document and verify it is on the account by using the curl command to retrieve a file, however, when we submit the file token during the call to create the connected account, I am getting an error Stripe::InvalidRequestError: Invalid string: {:front=>"file_1Kddh6FjjC6AwMpcwpigS0hl"}

covert bear Mar 15, 2022, 5:19 PM

#

Hello everyone, can we provide grace period on subscription expiration for our customers, such as 5 days before it's canceled/expired?

silver jewel Mar 15, 2022, 5:26 PM

#

Hi guys, we're getting a weird issue when using the test PaymentMethod.

We're trying to use the cloning PaymentMethod logic defined here

https://stripe.com/docs/payments/payment-methods/connect#cloning-payment-methods

This appears to work when a test card number is used (4242 *) but is failing for us in our test suite where we use test PaymentMethods (pm_card_ie) with error:

"Request req_XmFgRspKoNSgzt: No such PaymentMethod: 'pm_card_ie'"

Our guess is this is because the 'pm_card_ie' isn't an actual payment method on our Platform but we're wondering how exactly could we test this server side? Would we need to use the pm_card_ie to add a Card and use the card's id here or is there a smarter way?

Connect platforms using the Payment Methods API

Considerations for Stripe Connect platforms adding support for new payment methods using the Payment Methods API.

paper roost Mar 15, 2022, 5:28 PM

#

Hi, Is it viable to use payouts->create immediately after transfers->create?

somber belfry Mar 15, 2022, 5:29 PM

#

Hello. My name is Mohsin and I work at Lawdepot. I am working on integrating Stripe into out website to accept payment from European customers.

Objective:
Here are the 3 different ways we would like to accept payment.

User makes an one time payment for a single product
User purchases a yearly subscription to our website
User purchases a 1 week free trial. After the free trial, user will be charged on a monthly basis.

Requirements:
For all of the above scenarios, we want to enforce 3DS(ThreeDSecure) as much as possible because 3DS is required in Europe now.
For all of the above scenarios, we want to store the user Credit Cards in our own system and include it when calling Stripe API. We dont want to store the Credit Cards on Stripe servers.

Question:

How can our system charge the user for their subscription using 3DS? The first charge will be on website on the checkout while user is present. Any future charges will be on our server while users is absent. (We dont want to store credit card info on Stripe servers)
How can the user purchase a free trial with 3DS when we dont really charge them anything right away on the checkout while user is present. After the 7 days trial, we will charge the user on out server while user is absent.

Please help. I believe I have a good understanding of how PaymentIntent and SetupIntent works. But none of them seem to work based on our requirements.

viscid burrow Mar 15, 2022, 5:36 PM

#

setup_future_usage if the customer pays with a credit card, but, also show alternative payment methods (some of which do not allow setup_future_usage) - in other words, can you create a CheckoutSession with setup_future_usage and allow both payment types of 'card' and 'something-that-does-not-allow-future-usage' such as Afterpay? I think this is impossible b/c the CheckoutSession only has one place for setup_future_usage so it is on the CheckoutSession not on the payment type, is that correct?

dim hearth Mar 15, 2022, 5:42 PM

#

@viscid burrow Please keep all your questions in the thread you already have

solemn bloom Mar 15, 2022, 6:12 PM

#

Hello my name is Daniel and I work at Butchershop.

We're getting an issue while using /v1/charges API, looks like this is an error in your side because when we test with development credentials it's returning the results without problem but when we try the same curl with production credentials and a production customer is not working, the result is empty

curl https://api.stripe.com/v1/charges -u sk_live_*: -d limit=100 -d customer=cus_ -G

vocal wagon Mar 15, 2022, 6:29 PM

#

Hi Guys

#

I need to send an invoice without having stripe bank account details

#

We have customers that they want to see our bank details

#

not Stripe one

#

Is this possible?

dim hearth Mar 15, 2022, 6:30 PM

#

Please use the thread I made for you @vocal wagon

atomic oak Mar 15, 2022, 6:41 PM

#

Hello, So we have a ton of users who signed up before we implemented a webhook handler for the account.update event. These users are in a state of having future_requirements but the only way to fire the webhook and have it run through our webhook handler is to manually change something on the user account to fire off the account.update. Is there any easier way to get all of these accounts in sync than having to do this by hand? Like triggering the account.update for all users in our system? Thanks in advance for any help with this!

glacial flame Mar 15, 2022, 6:54 PM

#

i am trying to save customer default_Payment_Method from checkout session but i received this error "The customer does not have a payment method with the ID pm_xxxxx. The payment method must be attached to the customer"

meager holly Mar 15, 2022, 6:55 PM

#

Hello, I am not able to use the live keys in the native integration with the bubble.

What could be happening?

open crystal Mar 15, 2022, 7:01 PM

#

I'm trying out using CheckoutSessions for a Stripe Connect platform- I don't see a place for application_fee like I'm used to seeing in other payment implementations. Am i missing something in the docs?

proper comet Mar 15, 2022, 7:04 PM

#

What's the most efficient & recommended way to get a list of all the cards for a customer and to be able to determine which is the default? I see the Go library has both Cards and PaymentMethods that both have List methods, but I've tried both and neither seems to expose which is the default unless there's some magic going on where the first is always the default implicitly?

molten granite Mar 15, 2022, 7:05 PM

#

Couple generic questions:

I want to do a one time payment on a credit card, i.e. I do not want a customer object to be created, or the payment method to be reusable in any way.
Is this a valid way to go about it? >> Collect info and create payment method on frontend --> send the payment method ID to backend --> in the backend code, make and confirm a payment intent using that payment method ID.
This page gives decline codes which appear when a charge gets "card_declined" error. https://stripe.com/docs/declines
This all makes sense to me, but I am wondering why are there some decline codes that appear on the error code page as well? https://stripe.com/docs/error-codes For example, "expired_card".
So if a card is expired, am I gonna get "card_declined" error, and then a decline_code of "expired_card", or will I just get an error code of "expired_card"?

Thank you!

solar oracle Mar 15, 2022, 7:16 PM

#

Hello, thanks for your prior help with subscriptions, everything is now up and running smoothly. One question, have have products priced in GBP, how do we allow clients to pay in EUR for a product and have Stripe automatically convert the given GBP amount (on a recurring basis) to whatever the EUR equivalent that day?

runic canopy Mar 15, 2022, 7:20 PM

#

Hi, if the user has credit in stripe, and they do a stripe checkout and that credit is applied. Is it taxed for the total of the transaction, or just the subtotal?

wicked steppe Mar 15, 2022, 7:27 PM

#

We do transfers from our Stripe platform account to our service provider Connected accounts. Some of our service providers Connected accounts have an "unverified" status. We are updating the custom Connected accounts based on the identity information our service providers are enterring and ask them to resubmit their first name, last name, birthdate, etc. The custom connected account are all for users in the US and all have the "indiividual" business type. I understand that if the accounts remain unverified we will not be able to continue payments. Is the limit in the US $3000? What happens when the limit is reached? Will the transfer not be made from the platform account to the connected account OR will the transfer be made, but the payout not be made until the account is verified? .... So should I be looking for the error in the transfer or payout webhook?

daring lodge Mar 15, 2022, 7:41 PM

#

jmonty - connect transfers

bleak storm Mar 15, 2022, 7:49 PM

#

Hi, we are considering using Stripe connect custom, but the docs say that we are liable for disputes in that case. I was wondering if it's possible to use Stripe Radar's chargeback protection in order to remediate that issue?

bleak scaffold Mar 15, 2022, 7:53 PM

#

Our site is finally going international! We are US based and give our users the standard Stripe link to connect. Our new Canadian user can't seem to get set up because the form will not accept the bank routing numbers. Do we need to create the link differently? Alternately, and what would be even better, is that they already have a Connect account. Is there a way to just connect our account and their existing one through the API?

warm dagger Mar 15, 2022, 8:05 PM

#

Hello! We are managing two accounts that we have with stripe and when we onboard a connected account through our platform account and make a request to Stripe::Account.retrieve we get a response with a lot of information including keys such as business_type (example request id from logs: req_Qxqc4bqq49xXc6). When we make the same request to Stripe::Account.retrieve from our standard account with stripe, we do not receive the same information in the response (missing business_type: 'individual' and 'individual': 'address': 'address goes here') an example request id from the logs from our standard account is req_Ce5bdRqkgzmAoz. I am wondering how we can get the same information returned. When we create the account, we send all the information over in the same way (req id: req_O4iupOmREgOtkh)

near ocean Mar 15, 2022, 8:06 PM

#

Hi

#

#

First time to work with Stripe after receive payment from customers our account show like this

#

Some one can explanation me?

nimble star Mar 15, 2022, 8:13 PM

#

1- Is there a way to know for sure if a charge object received via the charge.succeeded webhook belongs to a subscription or not?
2- Is there a good document to learn about proration rules?

worn chasm Mar 15, 2022, 8:13 PM

#

Hey, my merchant connected me via stripe connect, and I received this error "This authorization code has already been used. All tokens issued with this code have been revoked." do we have an option to re-enable the token which issued without merchant action?

vocal wagon Mar 15, 2022, 8:17 PM

#

Is there a way I can retrieve a list of payouts of a connected account via Stripe API? For this particular operation there isn't a "stripeAccount" parameter I can provide, like there is for balance and others.

vocal wagon Mar 15, 2022, 8:19 PM

#

vocal wagon Is there a way I can retrieve a list of payouts of a connected account via Strip...

https://stripe.com/docs/api/payouts/list

meager holly Mar 15, 2022, 8:19 PM

#

@daring lodge Should I answer you here or in private?

true pike Mar 15, 2022, 8:23 PM

#

@daring lodge Can you please send me a friend request, i want to ask you something in private ?

#

It contains some personal information, that's why i want to ask you in private.

vast whale Mar 15, 2022, 8:30 PM

#

@daring lodge can you have an unlimited amount of connect accounts? for example, i need to have employees internationally taking payments from our customers. is it possible for this to be set up by us or will each employee have to set up an account? also, how do taxes work for this banking process? will taxes need to be paid in each country of operation?

languid tulip Mar 15, 2022, 8:44 PM

#

kynanb-connect

naive frigate Mar 15, 2022, 8:44 PM

#

Is there anyway I can refund someone the full amount they paid (i.e. they paid 25, not 23.97) from within Stripe, or do I have to issue an e-transfer?

smoky quartz Mar 15, 2022, 8:46 PM

#

Hi Team. New User of Stripe here. Is there any way I can download the Payout Reconciliation report via API? I need to get generate a Payout Reconciliation Report and send the CSV file to our NetSuite System. Or I can just do some https Get method and just get the contents of the CSV file. any ideas will be accepted. Thank you so much.

maiden lynx Mar 15, 2022, 9:25 PM

#

Hi team! I am testing our Stripe integration, and it keeps giving me errors even though I am using one of the suggested testing card information. Here is the error I am getting:

{'error': {'message': 'Sending credit card numbers directly to the Stripe API is generally unsafe. We suggest you use test tokens that map to the test card you are using, see https://stripe.com/docs/testing.', 'type': 'invalid_request_error'}}

The request Id is req_mitw9DjOa1OBe1. Thank you!

frigid vector Mar 15, 2022, 9:29 PM

#

Hey. I setup emails for successful payments in stripe dashboard (https://dashboard.stripe.com/settings/emails), but when I make a payment as a test user I don't get an email. Is that because I'm in test mode? (BTW, the payment succeeds.)

rancid parrot Mar 15, 2022, 9:38 PM

#

I see no API references to ephemeralKey Its in the Set up future payments tutorial but outside of that, theres literally nothing on it on the object, the server side method to fetch it e.t.c. Why is that? Its almost like its deprecated

#

Screen_Shot_2022-03-15_at_5.38.50_PM.png

midnight lintel Mar 15, 2022, 9:45 PM

#

I don't understand how to set up the API call so that a connected account accepts the tos agreement - can someone point me in the right direction? 🙏

onyx idol Mar 15, 2022, 9:54 PM

#

Hi, I was wondering why for the example android stripe terminal app (https://github.com/stripe/stripe-terminal-android) it was designed to use this backend (https://github.com/stripe/example-terminal-backend/issues) ? Are there any specific reasons why you do not set up the android app to directly send messages to stripe? I am sorry if this a noob question

keen forge Mar 15, 2022, 10:17 PM

#

Hello !
I'm trying to a stripe webhook and use the method constructEvent, but i kept getting the error StripeSignatureVerificationError wich is driving me a bit crazy, i am passing the Stripe-Signature header, the raw body, the secret but this keeps popping... !
If someone have some insights i would love it !

#

YESSS

#

😄

languid tulip Mar 15, 2022, 10:18 PM

#

@keen forge please respond in the thread above!

keen forge Mar 15, 2022, 10:18 PM

#

oh sorry !

zenith hull Mar 15, 2022, 10:19 PM

#

Howdy! Have a clarification question about Terminal SDK reader updates; more specifically, what is documented here: https://stripe.dev/stripe-terminal-android/core/core/com.stripe.stripeterminal/-terminal/install-available-update.html

If we wanted to only perform reader updates during connection, is it sufficient just to use Reader.availableUpdate, and basically let BluetoothReaderListener.onReportAvailableUpdate be strictly informative (but not actually trigger an upgrade flow)? I assume the latter function is useful if you want to support updating the reader at any point the reader is connected to your app?

reef star Mar 15, 2022, 11:38 PM

#

Hey, I'm having an unknown issue with Stripe Checkout

#

I enabled apple pay but the button does not show up on the payments link

surreal temple Mar 15, 2022, 11:41 PM

#

@reef star Let's use the thread I created for you

dreamy mica Mar 15, 2022, 11:44 PM

#

Heyo. I'm having a hard time setting up a subscription in the past (Jan 15th 2022) that goes forever - that has an anchor in the future (Jan 15th 2023) in order to avoid proration. We can set it up - however the invoice description looks VERY strange and is missing the unit price: I've attached both a backdated - future anchored test invoice and a regular old fashion version with a current or future date for reference:

stable dagger Mar 16, 2022, 12:18 AM

#

https://stripeplayground.vercel.app/
Not sure this is the place for it, but I made a little Playground for Stripe Checkout!

dreamy mica Mar 16, 2022, 2:03 AM

#

https://stripe.com/docs/billing/testing/test-clocks for the win!

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

tame osprey Mar 16, 2022, 2:04 AM

#

Hey everyone, I was hopeful to start using Stripe in a pay-for-use type situation that's coupled with 'add-ons' and so forth. Clients proffer their card number, opt to store it, and the system charges a calculated amount at specific intervals.

I don't want to transport the user off to a Stripe-hosted gateway; I was hopeful to collect card and process within the existing app.

Can Stripe support this kind of flow without leveraging Stripe's javascript?

dreamy mica Mar 16, 2022, 2:06 AM

#

Thanks Snufkin.. I think we may just lean on setting the proration mode via API calls for subscription creations and hope that works since we can't easily turn off prorations globally. There aught to be a toggle for that in the UI I think.

golden cosmos Mar 16, 2022, 2:20 AM

#

saeven-js

polar hedge Mar 16, 2022, 2:46 AM

#

Quick question, in Stripe Elements for React Native, the customer can select an existing card they have on file. Does this same functionality exist with the Web React component? If not, any easy suggestions?

final imp Mar 16, 2022, 3:37 AM

#

How do I change my number that’s on file ?

cerulean pineBOT Mar 16, 2022, 3:40 AM

#

:question: @final imp Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

dusty kayak Mar 16, 2022, 3:52 AM

#

Hey #developers I am looking to know about partial capture in transactions in Stripe. Can anyone help me clarify my doubts, please?

potent jewel Mar 16, 2022, 4:34 AM

#

Hi, is it possible to remove the default payment method from a customer, but still keep the payment method attached?

I want to maintain the payment methods on a user, but remove the default payment method that Checkout automatically assigns

harsh halo Mar 16, 2022, 4:35 AM

#

I teamed help on the stripe app for my account I’m not able to get logged in because I have new number how can I get help with this please

#

I’m not getting any help when stripe calls me back I’m very frustrated I can’t get into my account I need to update my phone number

golden cosmos Mar 16, 2022, 4:46 AM

#

sehr_default_payment_method

#

Erica1975-support

acoustic ember Mar 16, 2022, 5:25 AM

#

hi. i want to allow pay now option only from stripe klarna payment. how can i do it?? i am using PHP SDK

scarlet cypress Mar 16, 2022, 5:36 AM

#

In the documentation about connected accounts we see
Some actions, such as refunds and chargebacks, create negative transactions in a Stripe account.
Does this mean that a refund request to /v1/refunds should always succeed and the negative balance will be pulled from a connected bank account with a Negative Payout later or covered by the platform account if that fails?

worn chasm Mar 16, 2022, 6:29 AM

#

worn chasm Hey, my merchant connected me via stripe connect, and I received this error *"Th...

@thorn chasm

slate elbow Mar 16, 2022, 6:37 AM

#

is there a way to detect when an amount is deposited into our bank account, and link that payout with the charges that are a part of that payout via the api?

thorn chasm Mar 16, 2022, 6:54 AM

#

galdayan-account

rich bolt Mar 16, 2022, 7:15 AM

#

How to check if a product/price already exist before creating ?

versed kiln Mar 16, 2022, 7:32 AM

#

Hi Team..is there any webhook event which can notify me when the subscription is about to end..lets say subscription in ending in 3 days, 5 days...something like this?

brisk geode Mar 16, 2022, 8:37 AM

#

Morning all (depending on where you're standing on the ball of course) ... Can customer email notifications be tested before an account is fully confirmed (with bank details set up etc.)? ... I'm looking to test the "your payment failed and your subscription wille exlode if you don't pay today" emails.

sudden pawn Mar 16, 2022, 8:43 AM

#

Hello Team

#

I want to perform ACH payment with direct charge

#

do we have any references for same java code

pine vale Mar 16, 2022, 9:05 AM

#

Hello!

I have an issue with a fund not heading my way. It was a success - all green from squarespace and stripe. Not sure what to do - Today's 16 March. Payment done 21 Feb

meager hawk Mar 16, 2022, 9:05 AM

#

@pine vale you'd want to reach out to Squarespace's support for help with that!

pine vale Mar 16, 2022, 9:06 AM

#

Are you sure since everything is green? on both sides. I will do it and see what they say

prisma yew Mar 16, 2022, 9:19 AM

#

Hello, I'm setting up CICD staging environments for our developpers and I'm using the API to create Webhooks. I was surprised to hit the limit of 16 endpoints, I didn't know this limit existed, I didn't find it in the documentation. Our backend consume 5 endpoints, so this would limit the number of staging environment we could have to only 3. Is there a way to increase this limit ?

brisk geode Mar 16, 2022, 9:23 AM

#

Can someone please confirm if what I'm seeing is known/expected/normal behaviour.

Customer and Subscription are set up and flowing nicely
At some point, due to a payment lapse, the Subscription is automatically cancelled mid subscription cycle
After cancellation, the Customer visits the Customer Portal - and sees the outstanding invoice
Customer pays the outstanding invoice (for a now cancelled subscription)
We now have a paid invoice for a full subscription term - but a cancelled subscription (effectively with half its cycle remaining)
Customer says "Oi - I paid the invoice for the whole term, let me in!"
We say "Yes you did, but no, because.... erm... we haven't got a button for that (?)."

Is there a best practice for handling such flows? Refund and re-subscribe?

pine vale Mar 16, 2022, 9:28 AM

#

I have talked to Squarespace and they told me that the payment should be done by stripe

So just to clarify, Squarespace would only act as a doorway to connect your customer t o Stripe. We do not process or interact with payments with our platform, since that would be managed by Stripe.

Check it out here:

Accepting credit cards with Stripe: https://support.squarespace.com/hc/en-us/articles/206540917?source=search

When you previously followed up with Stripe did you provide the customers unique ID so they could investigate this fully with your account & they we're unable to locate it?

The unique ID is automatically generated by there platform & can be viewed by Login to your site > Commerce > Orders > Click the customers order > Scroll down & at the bottom it should reference an order ID beside a message stating "view in Stripe".

Squarespace Help Center

Accepting credit cards with Stripe

Accept credit cards, debit cards, and Apple Pay as payment methods at checkout by connecting a Stripe account to your site.
For common questions about accepting payments with Stripe and what's supp...

meager hawk Mar 16, 2022, 9:29 AM

#

@pine vale we really can't can't help you with this here, it's an anonymous chat for developer questions. Please reach out to Squarespace or Stripe support directly ( https://support.stripe.com/?contact=true)

vocal wagon Mar 16, 2022, 9:34 AM

#

Hi there
I am having issues setting up the payment method SEPA on stripe in production (dev seemed to work fine). Is there anyone that can help? I am stuck with this states:

pine vale Mar 16, 2022, 9:34 AM

#

Thank you! I think i have become a boomer - found the chat support.

Have a good day!

T.

hexed trail Mar 16, 2022, 9:38 AM

#

Hi I am facing certain issue with creating webhook.
my code is

$this->stripe = new StripeClient(
[
'api_key' => $secret_key,
'stripe_version' => '2020-08-27',
]);

safe gorge Mar 16, 2022, 9:40 AM

#

Hello I am getting No signatures found matching the expected signature for payload with PHP

tepid verge Mar 16, 2022, 9:53 AM

#

Hello guys, small question about subscription and payment_method : If a subscription is initialize via a session checkout, do i need to set the customer invoice_settings.default_payment_method with the PM id receive from the webhook on invoice.paid for the subscription to use it on renewal or is it automatic and i don't need to manage this param ?

vocal wagon Mar 16, 2022, 10:01 AM

#

Hey there,
I would like to trigger the event payout.created for a connected account in my local environment.
I run the command: "stripe trigger payout.created --stripe-account <<connectedAccount>>" and got the error message

"error": {
"code": "balance_insufficient",
"doc_url": "https://stripe.com/docs/error-codes/balance-insufficient",
"message": "You have insufficient funds in your Stripe account for this transfer. Your card balance is too low. You can use the /v1/balance endpoint to view your Stripe balance (for more details, see stripe.com/docs/api#balance).",
"type": "invalid_request_error"
}.

The account has enough money to pay out money. I don't understand.

Another question: Via cli it's not possible to trigger payout.failed. Is there another solution to test this event?

Thanks!

Error codes

Learn more about common error codes and how to resolve them.

flat flicker Mar 16, 2022, 10:01 AM

#

Hi there. When I generate a payment intent with destination to another account and application fee amount
Is it possible to generate invoices in stripe?

olive forge Mar 16, 2022, 10:02 AM

#

Hello team,
i am working on stripe subscription api and some coupon applied, i am creating coupon on stripe portal

i have 3 plan

free plan
monthly plan
yearly plan

when i applied monthly i got end subscribe date but when i select yearly plan that time i don't get end subscribe date

so please help me

pastel stone Mar 16, 2022, 10:43 AM

#

Is webhooks the only way to confirm a successful payment from the payment element? I notice you can't confirm payments on the server on the comparison table

vocal wagon Mar 16, 2022, 10:51 AM

#

Hey folks 👋 I am trying to create a Payment Link that accepts Bacs Direct Debit. I have enabled Bacs, am using a UK account and the product is in GBP, but Bacs does not show up as an option. Could you help me look into this please?

tepid verge Mar 16, 2022, 10:55 AM

#

Hello guys, is it possible to have a test card where payment failed after checkout session did a success redirection or did the checkout checks everything about the payment_intent and then redirect if, indeed, there is no payment failure (and so the test card failing afterward isn't a possible happening scenario) ?

violet obsidian Mar 16, 2022, 11:17 AM

#

Hello Team, Stripe is not available in Africa Region right. so in that case user for strip atlas. where is the sdk for implement in my mobile and web app any idea. thanks

sacred crown Mar 16, 2022, 11:18 AM

#

Hello dev , if i want to refund the amount to my buyer will they also have to give the stripe fee also? In my payments details the stripe fee is also deducting.

tepid verge Mar 16, 2022, 11:43 AM

#

Hi team, here is a question about failed payments and checkout :

Since each attempt to do a checkout session create a subscription and generate an invoice for it
And if i use a card with insufficient funds it will mark the payment intent has failed for this invoice
So user quit the session checkout
Comes back like 1 or 2 days later to do another checkout and this time succed for it
Will Smart Retries still attempt to do some retries on the first invoice that failed due to insufficient funds ?

hollow prairie Mar 16, 2022, 11:48 AM

#

tepid verge Hi team, here is a question about failed payments and checkout : - Since each a...

Let's chat in our thread: https://discord.com/channels/841573134531821608/953607471300227112

violet obsidian Mar 16, 2022, 11:48 AM

#

Hi Team, Here is my question.

how can i transfer amount to direct bank account any method available in stripe.
i transfer amount in country wise so change like india ifsc code and which detail for bank in country wise so i can transfer

Please help me i am very stuck.

mild hazel Mar 16, 2022, 11:49 AM

#

what API should I use to show user the amount according to their country or currency ?

hollow prairie Mar 16, 2022, 11:51 AM

#

violet obsidian Hi Team, Here is my question. - how can i transfer amount to direct bank accoun...

Let's chat in our thread: https://discord.com/channels/841573134531821608/953613070175969290

dreamy loom Mar 16, 2022, 11:55 AM

#

Hi, is there a way to do the same as "create invoice item" option in the customer dashboard but using the api? what's happening behind the scenes?

vocal wagon Mar 16, 2022, 11:56 AM

#

Hey guys! We are using stripe connect, and im trying to add afterpay_clearpay payment method with handling afterpay redirect manually as described here: https://stripe.com/docs/payments/afterpay-clearpay/accept-a-payment?platform=web#handle-redirect

For some reason im getting this error when creating payment intent:
Stripe::InvalidRequestError: The currency provided (usd) is invalid. Payments with afterpay_clearpay support the following currencies: . that says that the currency isnt correct. It also stating that list of supported afterpay currencies is empty 👀 Can you help ?

Accept an Afterpay or Clearpay payment

Learn how to accept Afterpay (also known as Clearpay in the UK), a payment method in the US, CA, UK, AU, and NZ.

fleet coyote Mar 16, 2022, 12:02 PM

#

Hii Team, Here is my question

I'm using stripe connect for the purpose of automatic payout and split the payment between two user
now accrding to stripe doc when user to receive payment then he need stripe connect account but my concern is my user is not a company but a individual so he needs to create connect account as individual but in UAE stripe doesn't allow to create individual account
Is there any alternative using which i can payout

please help me

broken wren Mar 16, 2022, 12:13 PM

#

I am using the following card to test 3D Secure with my stripe integration 4000000000003063 instead of returning an error with payment_requires_authentication. The error is card_declined generic_decline.

cerulean pineBOT Mar 16, 2022, 12:13 PM

#

:question: @fleet coyote Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

rich bolt Mar 16, 2022, 12:14 PM

#

can we update amount/cost of a price plan ?

young lava Mar 16, 2022, 12:25 PM

#

Hey do I need to store stripe_customer_id for each store in connected acc

#

like 1 user can have multile customer ids depending on connected store?

brittle horizon Mar 16, 2022, 12:27 PM

#

Hi, when will amex cards be accepted by Stripe? do you have a timeline for this?

deft meadow Mar 16, 2022, 12:32 PM

#

Hi Guys, Have a question regarding Guest Customer, when taking payments from customer using charges and payment intent, how can i can pass details like customer name and email to stripe, without creating customer, so that it appears on the payment page in dashboard under customer.

tawdry rivet Mar 16, 2022, 12:56 PM

#

Hello. Thank you for always bringing us great services.

I have an error when I run the subscribe registration process using stripe-firebase-extensions on Nuxt.js.
https://github.com/stripe/stripe-firebase-extensions/tree/master/firestore-stripe-payments

tawdry rivet Mar 16, 2022, 12:56 PM

#

tawdry rivet Hello. Thank you for always bringing us great services. I have an error when I ...

The error message is as follows
An error occured: Quantity should not be specified where usage_type is metered. Remove quantity from line_items[0]"

late basin Mar 16, 2022, 12:57 PM

#

Hey! Get this error message and I can't seem to figure out why. I've tried multiple different addresses. Is there some magic process to find out what's missing?

"When automatic_tax[enabled]=true, enough customer location information must be provided to accurately determine tax rates for the customer."

wide lion Mar 16, 2022, 1:10 PM

#

Hi, metadata not working, can you help me?

tepid verge Mar 16, 2022, 1:23 PM

#

Hi everyone, does Smart Retries attempts retries on incomplete subscription ?

scarlet frigate Mar 16, 2022, 1:35 PM

#

Hi. How do I avoid the additional charge on transactions for Radar? I cannot seem to find how to disable. My transactions are all below 10.00 and are purchases of credit to be used at a future time, so not very susceptible to fraudulent charges.

quasi grove Mar 16, 2022, 1:40 PM

#

Hey Stripe Devs,
I've seen that the account email and the billing email can be separated in the Customer view in Stripe Dashboard. Is it possible to set the Billing email with API?

mint peak Mar 16, 2022, 2:08 PM

#

Hello everyone,
I am trying to setup a subscription for the last day every month using the billing_cycle_anchor
(https://stripe.com/docs/billing/subscriptions/billing-cycle#:~:text=If a month doesn't,April 30%2C and so on.)

If a subscription starts 31st of January, everything is fine as Stripe will bill for Feb 28th, March 31st, April 30th etc.
However... If the subscription starts Feb 28th, it seems like it will bill March 28th, April 28th and so on, which is not ideal 🙃
I can't be the first person to encounter this issue - is this really not supported?

Setting the subscription billing cycle date

Subscriptions are billed on a cycle, learn how to set the billing date.

last anchor Mar 16, 2022, 2:09 PM

#

Hello!

I am creating stripe subscription payment with "Stripe Checkout".

I was wondering if it is possible to pass something to session object to make "Stripe Checkout" ask customers to add their billing address and VAT number, if it is a company?

vocal wagon Mar 16, 2022, 2:13 PM

#

Hi! I'am building my custom dashboard in react native for connect accounts I'm not quite sure how should I retrieve most of the data. For example, lifetime total volume is one of the metrics that appear on the Stripe dashboard but there is no API request for such metric.

Should I just do report runs and process the csv file data myself in my server (node.js node ) for most metrics?
Also the report object has a "data" parameter that is just an empty array. Is that suppose to be populated?

Thank you! 🙏

grizzled geyser Mar 16, 2022, 2:27 PM

#

Hi, i builded a custom checkout using stripe with klarna, my local language is german and the klarna widged was always loded in german language, code didn't change but the widget is now in english. Does anyone has any idea how to set the language for klarna?

wintry ledge Mar 16, 2022, 3:21 PM

#

Hi, can someone help me debugging a live Subscription problem ?

valid ice Mar 16, 2022, 3:47 PM

#

I'm seeing this message when I try to enable a free trial on a product. Are there plans to create a way to offer a free trial on the product level vs setting on individual subscriptions? We offer a subscription access model and it need to be automatic.

versed silo Mar 16, 2022, 3:55 PM

#

I'm having trouble reconciling the Subscriber Churn metrics I see in the Stripe Billing Dashboard using Stripe Sigma. I see some template queries in Sigma but there is only a simplified churn query that is separate from the methodology used in the dashboard. Could someone help me out? https://support.stripe.com/questions/calculating-subscriber-churn-rate-in-billing

Calculating subscriber churn rate in Billing : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

cyan remnant Mar 16, 2022, 4:05 PM

#

Hi - followed this guide to add g.pay button https://stripe.com/docs/stripe-js/elements/payment-request-button?html-or-react=html - the g.pay button shows but when I click it the g.pay is blank

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay, and browser-saved cards with Payment Request APIs such as Microsoft Pay on Edge.

cyan remnant Mar 16, 2022, 4:06 PM

#

cyan remnant Hi - followed this guide to add g.pay button https://stripe.com/docs/stripe-js/e...

vocal wagon Mar 16, 2022, 4:10 PM

#

Hello, how i can send a receipt to my customer after subscription payment? I've specified receipt_email but i didn't get the receipt, is it only for live mode ?

      receipt_email: billingDetails.recipient,
      payment_method: {
        card: cardElement,
        billing_details: {
          name: partner.name,
        }
      }
    });

warm dagger Mar 16, 2022, 4:13 PM

#

Hello! Can someone point me in the direction of information regarding TOS acceptance and requesting capabilities specifically for standard connected accounts? I have been looking at the docs https://stripe.com/docs/connect/service-agreement-types and https://stripe.com/docs/connect/account-capabilities but do not see detailed information regarding how to onboard for standard connected accounts

vocal wagon Mar 16, 2022, 4:21 PM

#

Hello!

#

I am integrating stripe connect but I don't understand which API to use to process payment to connect users and dispatch to providers

lyric frigate Mar 16, 2022, 4:35 PM

#

Dear stripe support team,
we are facing an urgent issue with a client of ours that has the stripe account (acct_1JkH0fBuE1WjGfxy). The user is trying to connect to our stripe connect app (ca_HJaNpip6nn0FPIByco6MYBfvHDQpCvD9) and can not finish the authorization proccess because the account that needs to be connected is unavailable with a message that is not eligible. The client reached out stripe support and your response was that the account is already connected with our platform and we should disconnect the account. We had a call with the client and shared his screen and there was no connect applications available to his account in order to deauthorize the app. Can you please help me the user can not connect his stripe account for a week now

waxen ridge Mar 16, 2022, 4:40 PM

#

Hello all, we have a situation about fraud because the owner of the company and owner of the credit card, was doing a test and using his credit card, we didn’t know what’s happened when we saw there is a dispute on it. But this test was in production.

Now our account is disabled, could someone give me a tip to speed up the resolution of this problem?

We are already in an email conversation with the support and we are waiting for feedback.

distant terrace Mar 16, 2022, 4:55 PM

#

Hello! I would like to "delete" an incorrect subscription draft invoice with a negative balance. However, I know I cannot delete draft invoices on subscriptions, only void them. The problem is, voiding the invoice also finalizes the invoice. Since this is an incorrect invoice with a negative balance, this puts a credit against the account, which we do not want. Are there any ways around this? It has an incorrect balance due to user error, we really just want this invoice to go away.

steel tide Mar 16, 2022, 5:09 PM

#

Hi all, can someone help me understand how the CSRF token needs to be passed when trying to hit a create-customer-portal-session custom endpoint that allows sending the customer to the stripe portal? I'm in the nextjs environment.
Error: Something is wrong with your CSRF token. Make sure cookies are enabled in your browser, and try reloading this page. If you continue to see this error message, please contact us via https://support.stripe.com/.

lucid sorrel Mar 16, 2022, 5:11 PM

#

Hi, quick question about fees, on connect standard am I right that any purchase that I put though will incur a charge of 1.4% + 20p? even though it says "No platform specific fees"?
Then for stripe express it says the monthly fee is £2 per active account plus 0.25% + 10p per transaction. Is this in addition to the 1.4% + 20p?
Basically if I have accounts one express, one standard. If a customer wants to complete a sale for say £10 what is the total amount deducted by stripe on express vs standard?

flat pike Mar 16, 2022, 5:18 PM

#

Hello all, I'm trying to set up a new checkout order that is free for verified users who will not have a payment method on file. I was wondering if there's any way to move a 'created' order into the 'paid' state so we can continue to leverage the rest of our stripe integrations for these checkouts without submitting a payment source or stripe customer.

slender cloak Mar 16, 2022, 5:28 PM

#

Hi all, just a question. I'm leading a project which is a service-for-hire platform. Basically, clients pay for fixed price or hourly services. For hourly, it's billed and paid weekly. Then fixed price, payment is held until the service is approved by the client.
Now, the catered users are targeted globally.

We wanted to have chargeback protection and some user identification, anything we can do for fraud protection. We already have Stripe setup on the site but right now, we're using APIs but not Stripe's own checkout form. Stripe Chargeback Protection cannot be turned on with the way it is right now.

1.What do we need to setup?
2. If we're to hire an expert for this, what do we need to expect?
3. What about Stripe Connect and Stripe Checkout?

BTW I reside in the PH. The project owner is in US and so is the main office. I've reached out to Stripe Sales but I didn't receive any email or responses.

undone willow Mar 16, 2022, 5:31 PM

#

Why cant i cash out?

solid badger Mar 16, 2022, 5:39 PM

#

Hey! I recently connected my strip account to Kajabi and in the process accidentally created a "New Business". In the dropdown menu in the corner, there is my connected Kajabi account, my original account, and an unverified "new business". How do I delete the new business?

maiden lynx Mar 16, 2022, 5:41 PM

#

Hello! I am trying to understand Charge and Payment Intent. If we were to interact with Stripe using Ids of these objects for capture, refunds, etc. Does it make more sense for us to store Charge ids or Payment Intent Ids? At what stage does Payment Intent starts to have Charge data? Thanks!!

paper roost Mar 16, 2022, 5:43 PM

#

Hi, is there a way to validate the external account before sending payouts?

green lake Mar 16, 2022, 5:45 PM

#

Hi, my company has a BAA with stripe which should supposedly allow us to create a Superbill but I do not see an option or template to do so

hybrid dove Mar 16, 2022, 5:56 PM

#

Hi, I am working with stripe card issuing, I can see apple pay supports stripe issued cards but I cant see a way to do this programmatically (e.g create a add Card to Wallet button), does anyone know if this is possible?

wide lion Mar 16, 2022, 6:12 PM

#

can I configure a webhook with http or is it mandatory to use https? I would like to simulate in the cloud, it is not production

worldly juniper Mar 16, 2022, 6:19 PM

#

Hello! I couldn't find a native solution to allow collecting payments on a monthly basis for a yearly subscription. Say I have a yearly plan but I don't want to wait for the end of the period to collect the funds if the quantity changed and some prorata happened. So far my only solution is to set the payment_behavior to default_incomplete when updating the subscription, and trigger the payment of the open invoices at the end of each month. It's nice and all but is there a way to merge all these invoices in one? Or am I even not aware of a native solution for this use case?

nimble star Mar 16, 2022, 6:26 PM

#

What is the most reliable way of distinguishing between a voluntarily churned and involuntarily churned subscription when you receive the customer.subscription.deleted event?

tulip cipher Mar 16, 2022, 6:31 PM

#

Is there a phone number for Stripe? Sales or support?

brazen monolith Mar 16, 2022, 6:34 PM

#

Hi! We have some questions about how to setup stores we will most likely transfer to new owners in the future.

gloomy lagoon Mar 16, 2022, 6:34 PM

#

hey, can products setup in stripe dashboard be one time payment for that 1 quantity? meaning once the customer pays for that product, that product is immediately archived and cannot receive anymore payments

wispy goblet Mar 16, 2022, 6:51 PM

#

how to do this for me stripe upfront payment and subscription

misty stream Mar 16, 2022, 6:52 PM

#

Hi stripe-devs, do you think this is correct approach:
checkout.session.completed ----> I save payment meta data for that specific user in DB
checkout.session.async_payment_failed ----> I email customer about payment failed
customer.subscription.deleted ---> this is for deleting customer subscription
customer.subscription.updated ----> customer downgraded or upgraded plan
Is listening to these webhooks sufficient? or am I missing something?

wispy goblet Mar 16, 2022, 6:53 PM

#

I want to create a subscription with one time upfront payment.. Is this possible?

opal marlin Mar 16, 2022, 7:08 PM

#

Hi. Newbie question but struggled to understand this clearly from the docs. If I set up a payment for a monthly subscription BACS direct-debit using a payment-link which the customer completes successfully. Do I have have to code up anything else to ensure billing happens every month and the webhooks will fire each month for overdue etc?

quasi herald Mar 16, 2022, 7:44 PM

#

Hello. When creating a destination charge to send money to user connect stripe account, does Stripe take any fees here? Or does user receive full amount.

https://stripe.com/docs/connect/destination-charges#create-a-charge

const paymentIntent = await stripe.paymentIntents.create({
  payment_method_types: ['card'],
  amount: 1000,
  currency: 'usd',
  transfer_data: {
    destination: '{{CONNECTED_STRIPE_ACCOUNT_ID}}',
  },
});

hard raven Mar 16, 2022, 8:24 PM

#

Hey there, can anyone point me to a Stripe service that's analogous to Braintree's Forward API ?https://developer.paypal.com/braintree/docs/guides/extend/forward-api/overview We'd like to pass full card number to issuer/networks for loyalty/rewards but the closest I've found is a one-time migration request if leaving platform https://stripe.com/docs/security/data-migrations/exports

daring lodge Mar 16, 2022, 8:34 PM

#

ncadiente - loyalty

wicked wasp Mar 16, 2022, 8:56 PM

#

anyone have this issue before?

#

is there any docs on how to integrate this feature

finite elk Mar 16, 2022, 8:59 PM

#

Can someone confirm my understanding of what to do at each step of this subscription integration sounds correct? Desired user experience:

A user's 7-day trial subscription starts immediately upon creation of their account with no payment method needed. ( works correctly )
A user can enter a payment method any time during the trial without being charged. Doing so enables 'premium' access at no charge until the trial expires. ( works correctly )
3-A) If the trial expires with a valid payment method, we charge the subscription amount and want to reset the billing cycle to provide a full month duration from the charge date. ( Best way to do this? Can we configure this behavior up-front at the time the trial starts? Do we need to take this action in response to a webhook received at the time the trial expires? Is it a bad idea to delete the initial subscription and create a new one charged immediately when the trial expires? )
3-B) If the trial expired without a payment method and the user decides to input a payment method to continue the subscription, we want the same effect: users should always receive a full month of access from the date they are charged. ( Best way to handle this? Deleting the prior subscription? Updating it with a reset billing cycle? )

In general, which webhook event(s) are best to listen for to know when 3-A and 3-B happen? ( is it customer.subscription.updated for 3-A and customer.subscription.deleted for 3-B? any unique attributes in the event to reliably identify it as 3-A happening? )

Appreciate any guidance on this.

cunning gyro Mar 16, 2022, 9:12 PM

#

I tried connecting my client's Stripe account to WooCommerce Payments on Wordpress. I added their login information and asked my client to send the verification code. I inserted it, then it redirected me to a new page asking for another verification code. I tried pasting the same one and it didn't work and my client never got another verification code. So I clicked the resend code button and now I've exceeded my limit.... help?

alpine aspen Mar 16, 2022, 9:16 PM

#

Hey all! I got an unexpected behavior with charges api, namely, when I try to crate a customer with Stripe::Customer.create(card: @processor_token, email: @email) and using a declined card, I'm getting #<Stripe::CardError: (Status 402) (Request req_O6KY9wspcfDQlr) Your card was declined.> but I'm expecting this response when I do the Stripe::Charge.create call. Is this expected? If so, how can I make the Charge.create call fail, but not the customer creation.

scarlet cypress Mar 16, 2022, 9:18 PM

#

Referring to this thread:
https://discord.com/channels/841573134531821608/841573134531821616
Yes, that's the expected behaviour. But what happens instead is that the refund request fails with
Insufficient funds in your Stripe balance to refund this amount.
Why could that be @thorn chasm ?

mighty hill Mar 16, 2022, 9:21 PM

#

scarlet cypress Referring to this thread: https://discord.com/channels/841573134531821608/841573...

I unarchived your thread, let's continue there...

scarlet cypress Mar 16, 2022, 9:22 PM

#

mighty hill I unarchived your thread, let's continue there...

Thanks @mighty hill

clever isle Mar 16, 2022, 9:25 PM

#

Hi Stripe Good afternoon, we have created a payment intent with capture_method="manual", if later we decided not to capture the amount and release.. what is the best way to release the authrization that we put? is there a api to cancel? or capture zero dollor?

runic canopy Mar 16, 2022, 9:25 PM

#

Is there an event for when the user cancels or exits the checkout?

tawny pivot Mar 16, 2022, 9:39 PM

#

Good afternoon! I have a sub that is not listed under the price it is assigned to when using the api. Calling the ListAutoPaging for the using the price id is yielding 0 results using the sub service.

rough igloo Mar 16, 2022, 9:39 PM

#

Hello. I'm trying to find out if Stripe supports installment payments. For example, if there was a payment of 900, can we break up the payments to 3 payments where Stripe manages the billing of them every month. It is a little different from subscription.

wispy quarry Mar 16, 2022, 9:47 PM

#

Hello Stripe devs! I'm using the Stripe CLI listener to capture webhooks from Stripe and process them on my local workstation. We have the signature validation setup but keeps failing on my workstation. What wh_sec key should I use when doing local testing?

gritty bolt Mar 16, 2022, 9:52 PM

#

hello

#

is there any developer who can ntegrate stripe api on my website

mighty hill Mar 16, 2022, 9:52 PM

#

@gritty bolt Can you reply in the thread I created for you above please? 🙂

dry sapphire Mar 16, 2022, 10:09 PM

#

Hello, I use checkout, with PHP and I always get a problem with the CORS

#

https://stripe.com/docs/checkout/quickstart : Prebuilt Checkout page

placid gust Mar 16, 2022, 10:13 PM

#

Requesting some assistance with potential scenario where a payout gets refunded by the connected accounts owner

true stag Mar 16, 2022, 10:22 PM

#

Hello, is there a way to not change customer for first billing period ( other than free trial )? In a hacky situation where over-riding a plugins subscription and since customer will have already been charged on that don't want to charge right away on the override, but also think it will confuse customers to see the 'free trial'.

rich locust Mar 16, 2022, 10:25 PM

#

Hello, I want to report an issue with the official wordpress plugin. In the plugin the payment displayed as failed but in the Stripe dashboard it is successful. Dee to this the customer wants a refund, how can we get a refund for the transaction fee as well?

nimble star Mar 16, 2022, 10:33 PM

#

Hi, it seems like the API doesn't show objects created by test clocks. Is there a way to include them in list endpoints?

unkempt storm Mar 16, 2022, 10:40 PM

#

Is there a way to setup multiple payout options on a connect account? I.e, send x amount to {this} PO

opal dune Mar 16, 2022, 10:50 PM

#

Hello!

I've got the following issue with one of my client's Stripe account connected to a Shopify store:

#

Does anybody know how to solve this?

timid bough Mar 16, 2022, 10:55 PM

#

hello, i live in azerbaijan right now. And stripe wants tax information. But stripe is not supported in my country. How do I know it at night?

maiden lynx Mar 16, 2022, 11:05 PM

#

Hello! I am trying to find best way to delete user information on Stripe. It seems like Payment Methods cannot be deleted. If it can only be detached, does it meet the GDPR requirement? Also, how long does Stripe store Payment Intent data? Are we responsible for deleting them?

tender pawn Mar 16, 2022, 11:15 PM

#

This is a pretty general question. I have a bunch of related emails in my Stripe account and they all belong to a unique customer. Is there a way that I can relate these (attach I suppose) them to a new strip contact? For example, I've received several order from john@smith.com (fictitious email of course) and I'd like retroactively create a new Strip contact, John Smith, and relate all previous orders and future orders to this new contact. Also, we've never collected user details beside just their email address and cc info.

astral sierra Mar 16, 2022, 11:19 PM

#

Hello, I have a question if someone can help me?
I want the customer to receive a bill after he have paid, but I don't succeed to do that!
How should I do?
I use checkout to make the customer pay.

candid coyote Mar 16, 2022, 11:22 PM

#

We are attempting to finalize an invoice via the API, but it is not properly assigning the Payment Method to the Payment Intent created during the Invoice Finalization. I am looking for some assistance as to why this is not happening

opal marlin Mar 16, 2022, 11:26 PM

#

Is it possible to create a payment-link for bacs_debit only?

lucid sorrel Mar 17, 2022, 12:01 AM

#

Any docs to explain this message? I get what its saying but I literally just created the payment intent in the step before I go to checkout... type: 'invalid_request_error', code: 'resource_missing', doc_url: 'https://stripe.com/docs/error-codes/resource-missing', message: "No such payment_intent: 'pi_3Ke6k5Rc5ggkj0HF0fH*****'", param: 'intent'}

sharp solstice Mar 17, 2022, 12:22 AM

#

Hi there, my stripe account isn't taking my tax verification papers and it says i need to have it reviewed again. I had uploaded my Letter 147C but im still denied?

harsh flume Mar 17, 2022, 1:25 AM

#

HI! just received an email saying that my payouts are being held back in a reserve account, trying to get more details

hot kettle Mar 17, 2022, 1:26 AM

#

hi, its INTEGRATED pakage support international bankin?

dry hatch Mar 17, 2022, 1:28 AM

#

@harsh flume let's continue in the thread 🙂

true stag Mar 17, 2022, 1:39 AM

#

on price change, how to have stripe not charge the new price until next billing cycle? I've tried proration_behavior = none, but so far that hasn't done the trick.

cerulean portal Mar 17, 2022, 1:44 AM

#

@bold basalt Is there anyway I can set default payment method from SDK. I can see we have only last payment method.

cerulean portal Mar 17, 2022, 1:46 AM

#

cerulean portal <@!844953271994155008> Is there anyway I can set default payment method from SDK...

iOS SDK

dry hatch Mar 17, 2022, 1:47 AM

#

@cerulean portal Let's continue in the thread 🙂

dusty kayak Mar 17, 2022, 1:51 AM

#

Hi #developers 🙂
Good day!
I wanted to ask if you know how long in the future off_session payments we can charge the card?

woeful grove Mar 17, 2022, 1:54 AM

#

hello team quick question : does stripe have any SLA around webhook delivery latency? That is, how soon can we reasonably expect a webhook to be delivered after the corresponding HTTP request completes?

#

one more question team : If a card fails due to missing 3d secure, is there a way to discern it from the metadata such as https://stripe.com/docs/declines/codes ? The examples i’ve looked at all has try_again_later for decline_code. Was wondering if there is something more specific. as i suspect try_again_later includes other reasons.

Decline codes

Understand what decline codes mean and how you can resolve them when a charge is declined.

stable dagger Mar 17, 2022, 2:47 AM

#

Made some progress on the Stripe Checkout Playground today! Let me know if there are any features you'd like to see added
https://stripeplayground.vercel.app/

Svelte Board

Stripe Checkout Playground

Try out Stripe Checkout with this playground.

inner briar Mar 17, 2022, 2:50 AM

#

Hey team
I need to use starting 6 digits of card which user is entering to check IIN (Issuer Identification Number) but stripe Elements is not allowing me to grab it and only provides me last 4 digit of card

frigid orchid Mar 17, 2022, 2:55 AM

#

Hi all, I'm building a marketplace which allows sellers on my site to receive payments from buyers. In order for them to accept let's say SEPA payment, do I have to add sepa_debit_payments to connected seller's capabilities?

left lily Mar 17, 2022, 2:56 AM

#

when adding a paymentMethod.create(type='card'), for error handling. how come a failing card can be created successfully but fails paymentMethod.attach()? just curious. feel like if it can be created it should be allowed to attach.

blazing geyser Mar 17, 2022, 3:29 AM

#

Not really a dev-help, but I'm told this discord is the place to be 😎 . We incorporated using Atlas but recently amended our name. Can we get the name from the Atlas overview changed?

left lily Mar 17, 2022, 3:30 AM

#

one other quick Q. SetupIntent.create(usage). for usage, is a recurring monthly charges considered 'off_session'? i assume so but i guess that interpretation is a bit of a gray area.

ocean bison Mar 17, 2022, 3:40 AM

#

Just a quick one, whats the best way to go from payment_intent to subscription id when handling payment_intent.succeeded webhook event?

dry hatch Mar 17, 2022, 3:43 AM

#

Han-Atlas

#

mdubya-SetupIntent

proven stump Mar 17, 2022, 4:17 AM

#

Execelente noite

#

Necesito de ajuda

#

Alguém pode me ajudar?

charred brook Mar 17, 2022, 5:14 AM

#

how can i create card token for google pay and apple pay?

#

as of now i am using below method to create token for other cards
let res = await this.stripe.createToken(this.card)

acoustic ember Mar 17, 2022, 5:23 AM

#

i need Collect on-reader tips, but i don't see documentation for javascript/php. could you please help me for it

upper glen Mar 17, 2022, 5:23 AM

#

how can i speak to someone from stripe ? ..

#

my account is asking for "Proof of Bank Account", i sent a screenshot from my banks online application, it said its not supported - What type of statement/document is supported ?

broken hearth Mar 17, 2022, 5:26 AM

#

Hi can i get support from your company?

#

你好

cerulean pineBOT Mar 17, 2022, 5:29 AM

#

:question: @upper glen Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

broken hearth Mar 17, 2022, 5:30 AM

#

Hi can i getting help?

golden cosmos Mar 17, 2022, 5:32 AM

#

kowsar5252-on-reader-tips

frigid orchid Mar 17, 2022, 5:35 AM

#

broken hearth Hi can i get support from your company?

What do you want to 知道

broken hearth Mar 17, 2022, 5:35 AM

#

是可以中文溝通？

frigid orchid Mar 17, 2022, 5:35 AM

#

No, it's just that I can speak Chinese..

broken hearth Mar 17, 2022, 5:36 AM

#

Oh ok, since i was write down the wrong link of my company website

#

frigid orchid Mar 17, 2022, 5:36 AM

#

You can get help from here https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

broken hearth Mar 17, 2022, 5:37 AM

#

I cannot take out my money right now coz stripe said my account is not supported

#

I have changed to the right website already, it seems block my account

frigid orchid Mar 17, 2022, 5:38 AM

#

Well, this channel is dev-help only, so maybe you can contact customer service

broken hearth Mar 17, 2022, 5:39 AM

#

And how can I contact cs?

frigid orchid Mar 17, 2022, 5:39 AM

#

I just sent you the link, above

broken hearth Mar 17, 2022, 5:39 AM

#

It cannot find any people

#

Or do you have cs email?

next hinge Mar 17, 2022, 5:56 AM

#

mujhe ek question hai, maine stripe pe account banaya magar wo credit card mang raha hai, koi sandbox env hai kya

brittle horizon Mar 17, 2022, 6:02 AM

#

Dear Developers, Our stripe account is new, the payment link option is on pause, how do we fix it?

twin kernel Mar 17, 2022, 6:09 AM

#

Can we add description programmaticaly?

golden cosmos Mar 17, 2022, 6:23 AM

#

Typedef-description

woven crag Mar 17, 2022, 6:31 AM

#

Hi, is there any stripe ui element just to add payment methods not to make payment, to implement in our application?

boreal locust Mar 17, 2022, 6:31 AM

#

Hi how can I get my number updated, so I can put in the 6 digit verification code. No longer have the old #

cerulean pineBOT Mar 17, 2022, 6:32 AM

#

:question: @boreal locust Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

boreal locust Mar 17, 2022, 6:32 AM

#

@golden cosmos

violet obsidian Mar 17, 2022, 6:59 AM

#

Hello Team, My question is in mobile application i am transfer amount in my stripe balance to different customer bank account is it possible?

buoyant gate Mar 17, 2022, 7:10 AM

#

How do I delete my stripe account?

sweet valve Mar 17, 2022, 7:26 AM

#

Der Dev team, could you help us please. We implemented stripe a long time ago in our SAAS webshop system.

#

So we have webshops in our system that are using stripe as a payment methode

#

And they are asking how can they anable Apple payment

#

Are there some setting is stripe dashboard in order to accept apple payments?

granite basin Mar 17, 2022, 7:39 AM

#

Hello Team,
Do we have any webhook event if subscription response status will be 'inactive'?

tiny glacier Mar 17, 2022, 8:26 AM

#

Hi guys, I need to preauthorize small amount of money from my customer's card and change this preauthorization dynamically(we are talking about 0.5€-1€ allocations) and then make one payment(once in month/once for session). Is it possible with Stripe? Thanks

vocal wagon Mar 17, 2022, 8:34 AM

#

Hello

#

I have a problem with adding prices with API

rigid pond Mar 17, 2022, 8:38 AM

#

Good morning support!

I have recently identified an issue with Stripe Terminal payment processing speeds: https://github.com/stripe/stripe-terminal-ios/issues/143

Would be great if we can have a chat and work out how this can be rectified.

Thanks

GitHub

Slow Payments · Issue #143 · stripe/stripe-terminal-ios

Summary It seems as though payments on the Card Reader are taking significantly longer than any other route, this has been picked up by a couple of our customers now. The stats are: iOS SDK 10-12 s...

vocal wagon Mar 17, 2022, 8:51 AM

#

Hello support team!
can i specify multiple receipt recipients for the same payment ?

stripe.confirmCardPayment(clientSecret, {
receipt_email: "john@gmail.com, richard@gmail.com",
payment_method: {
card: cardElement,
billing_details: {
email: billingDetails.recipients,
name: partner.name,
address: {
line1: billingDetails.address,
postal_code: billingDetails.postalCode
}
}
}
});

wintry ledge Mar 17, 2022, 8:55 AM

#

Hi, can different countries for the customer billing address country and his payment_method card country lead to unlegit bank declines for Subscriptions ?

vocal wagon Mar 17, 2022, 9:01 AM

#

Hello, when i delete account where i used my phone number i cant use my phone number again ? Thank 😄

#

Because its dont working on new account

cerulean pineBOT Mar 17, 2022, 9:05 AM

#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

mild hazel Mar 17, 2022, 9:14 AM

#

why can't charge second time using existing same payment method id stripe ?

prisma yew Mar 17, 2022, 9:19 AM

#

Hello, I'm on the task of merging the various endpoints of our application into one to spare some room for spining up staging environments. Is it possible to merge "direct" and "connect" endpoints into a single one ?

cinder pike Mar 17, 2022, 9:37 AM

#

Hello, is it possible to retrieve the applied product of a promo code using the API?

stoic parrot Mar 17, 2022, 9:42 AM

#

hello Team,
I need help on bacs payment experied session back event issue

sly holly Mar 17, 2022, 9:51 AM

#

I am experiencing a weird zoom issue with stripe element on an Android device whenever I try to enter the exp-date or cvc the browser automatically zooms in on the field is there a solution to that or has anyone experienced something similar?

#

It is happening on chrome but works just fine on Firefox and ios and desktop

cyan remnant Mar 17, 2022, 9:55 AM

#

can you please re-open mattwt-google-pay

quiet portal Mar 17, 2022, 10:07 AM

#

Hi 🙂
Is it possible to fire webhooks ONLY if the call come from a specific IP ?

(I've two web applications that using the same stripe keys and i'd like to fire a webhook only for one of them)

late basin Mar 17, 2022, 10:07 AM

#

Hi! Sorry, I asked this question yesterday but then life came in the way and punched me in the face so I couldn't get back to you with my response. This is the question:

Hey! Get this error message and I can't seem to figure out why. I've tried multiple different addresses. Is there some magic process to find out what's missing? You can look at req_HGF0HpWe2c5KlW. The error message below is not very clear on what is missing.

"When automatic_tax[enabled]=true, enough customer location information must be provided to accurately determine tax rates for the customer."

tame bough Mar 17, 2022, 10:13 AM

#

Hello developpers , I hope that you are doing well .
Could any one please help me to find a frensh iban number for test ?mode ? actually i have found just one "FR1420041010050500013M02606" and i need more iban test accounts 😦

gloomy lagoon Mar 17, 2022, 10:25 AM

#

hey can i check for stripe buy now pay later, does the business get paid out the full amount immediately? or will stripe wire the business money over the period of installment plans?

azure coyote Mar 17, 2022, 10:33 AM

#

Hi all, we are working on a marketplace which is based on VTEX where we want to integrate stripe , can you please suggest how should we proceed to take payments for sellers within the main marketplace and split it to the seller's

sick mural Mar 17, 2022, 10:56 AM

#

Hi, can anyone tell me how to customise the auto receipt that goes to clients after a payment, I want to add a link in there

tough pecan Mar 17, 2022, 10:57 AM

#

Hi, i have managed my new customers subscription totally with the stripe but how should i manage with the old customers ? i have there subscription expiry date along with there names and emails i want to create subscriptions for them with setted expiry date and after that they will renew using there card details and continue with the new flow

plain dust Mar 17, 2022, 11:02 AM

#

Hi, I have been changing my payment objects to deal with 3D verification and the easiest is using the checkout and sessions object and while everything is working I can't find where to change the paymentintent description - so that it shows a different description on the list of payments instead of the standard paymentintent_id - here is a pic of the test environment

#

#

oPaymentIntent.Description = $"{ProductDataName} {OrderNo}"

#

does not change it

ember cloud Mar 17, 2022, 11:04 AM

#

Hi, I have q about stripe webhooks

#

Any devs around?

hollow prairie Mar 17, 2022, 11:05 AM

#

Mariozpolis-checkout-pi-description

jaunty yarrow Mar 17, 2022, 11:05 AM

#

Hey hey, I am trying to integrate Google Pay using the Stripe SDK using the Creating a PaymentMethod process available in the Stripe-Google docs. I have got pretty much everything configured but I am a bit confused on how these PaymentMethods are generated for Subscriptions. As per the docs I have used to real world cards to configure Google Pay (2 Mastercards) and I am using these to pay for my subscription. When I look at the Customer's dashboard on Stripe I see that a new payment method is created every time I purchase. On checking the payment method details I see that although the last4 digits are as per the cards I have used, they are all Visa Credit Card.

Is this happening because it is a test Environment?
When I compare the behaviour with Apple Pay, there is only one payment method per card even though we purchased multiple subscription. Is the difference in behaviour intentional or am I doing something wrong in configuring the GooglePayPaymentMethodLauncher?

vocal wagon Mar 17, 2022, 11:06 AM

#

Hello, about stripe integration. Is it possible that connecting accounts directly receiving a payment and then getting fees and sending them to selected connecting accounts? Also to collect taxes from those payments?

sleek spindle Mar 17, 2022, 11:08 AM

#

Hi, we have webhook configured on our Platform Account ( it listens for events on connect accounts ) however it does not seem to be receiving webhook calls for a new connect account that we just created. Do we have to add any config?

vocal wagon Mar 17, 2022, 11:12 AM

#

Hello, we want to migrate our existing integration with individual payment method Elements into a Payment Element but we have some doubts to resolve:

Do you have Paypal integration? Here I saw a picture with the integration but in documentation there is no reference about that.
Do you have a bank transfer option? Ideally with callbacks from banks when the payment is done.
How can we set different payment methods by country? In dashboard we can activate/deactivate methods but can't distinguish by country.

One more question aside from integration: We have seen that you have a SEPA payment solution to domicile payments via bank account. Do you have any form of recurring payments but using a credit card?

Thank you a lot in advance!

sly rune Mar 17, 2022, 11:21 AM

#

Hello, I'm wanting to know if Stripe supports open banking and if so how to do it?

spring sky Mar 17, 2022, 12:25 PM

#

Hello, this may not be the best place to ask but running out of options. When Stripe blocks you account it doesn't allow you to contact support using Chat or Phone, the quickest contact methods are disabled at the most important time. Is there another way to get in touch with support quick? Thanks

hollow prairie Mar 17, 2022, 12:26 PM

#

spring sky Hello, this may not be the best place to ask but running out of options. When St...

The only available methods are via https://support.stripe.com/contact. We can't help with account queries here I'm afraid

vocal wagon Mar 17, 2022, 12:27 PM

#

Hi Im trying to retrieve events where the webhooks weren't delivered. On Stripe Dashboard I can see there is an event where the "webhooks_delivered_at" field is null, but when I do Stripe::Event.list({delivery_success: false}), I get an empty array back. What could be the reason?

spring sky Mar 17, 2022, 12:27 PM

#

hollow prairie The only available methods are via https://support.stripe.com/contact. We can't ...

Yeah, but in there Chat and Phone are disabled for some reason now, guessing that that's as a result of the account being blocked

hollow prairie Mar 17, 2022, 12:28 PM

#

I'm not sure, sorry

oblique root Mar 17, 2022, 12:30 PM

#

how should I handle this error:

"Error encountered during 3DS2 authentication request. Code: 303, Detail: sdkReferenceNumber not recognized, Description: Access denied, invalid endpoint, Component: D"

SCA failed but the bank approved the transaction, my android app then shows a message thinking there was an error

dense mountain Mar 17, 2022, 12:39 PM

#

can you get a account if your bank does not support IBAN numbers?

whole plover Mar 17, 2022, 12:42 PM

#

Hi,
I just integrated Stripe connect into our app. Now, I want to find ways to handle the most common failures in onboarding connected accounts, handling payment intents, handling card charges.
I created a webhook listening for the following events:

account.updated
capability.updated
payment_intent.payment_failed
payment_intent.processing
payment_intent.requires_action
payment_intent.succeeded
payment_method.attached

But right now, I'm just sending notifications to the users for each of these events.

I'm wondering if there's a list of the most common failures in the cases described above.
Any advice on how to handle them? Is there something I should pay more attention to in order to prevent failures?
Thanks!

cerulean pineBOT Mar 17, 2022, 12:43 PM

#

:question: @dense mountain Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

graceful idol Mar 17, 2022, 12:44 PM

#

Hello!
The question that I have is:
How can I create invoice with taxes they are in my country regardless if recipient's country is different?

rocky quail Mar 17, 2022, 12:45 PM

#

Hi,
So I am trying to implement Stripe Terminal Android SDK, but I am having issues while connecting the reader (Simulated Reader). It is giving the following error: "Terminal is currently only available in certain countries. For more information, see https://stripe.com/docs/terminal."

I have set up my emulator's location to be in Canada which is a supported country, but anyway I am using a simulated reader that does not really have to be bounded by a location. I've also tried using VPN to mock my IP address to come from US/Canada. But it is still showing the same results. So I am not able to understand the issue here?

Can you please help with the same?

golden kayak Mar 17, 2022, 1:07 PM

#

Can someone direct me to some information around customers that have successfully deployed stripe billing? I’m making a business case for utilizing stripe billing and it’s always nice to show off a few successful and well known deployments

cerulean pineBOT Mar 17, 2022, 1:13 PM

#

:question: @mystic spruce Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

wispy goblet Mar 17, 2022, 1:24 PM

#

is there a way to add both the startup price and the monthly price in one payment option.

silk timber Mar 17, 2022, 1:26 PM

#

hi, does anyone here knows how to remove the merchant contact number from the transaction receipt that the customer's receive on their mobile number?

#

quiet portal Mar 17, 2022, 1:31 PM

#

Hi 🙂
I'm trying to test a webhook with stripe CLI.

In this webhook i've a call to an api in order to confirm the payment on my server
The issue is that it blocked and timed out on the curl_exec($ch) (i'm using php) command

The api call works, it blocked only in the webhook file.

I've enable the '--log-level debug' on the stripe cli and i've this error

stripe cli Error while trying to send close frame error=write tcp 192.168.1.54:52564->54.xxx.xxx.242:443: i/o timeout

Do you have any suggestions ?

regal venture Mar 17, 2022, 1:49 PM

#

Hi! I cant do verification after data harvest. Help! This is my code:

#

$checkout_session = \Stripe\Checkout\Session::create([
// 'payment_method_types' => ['card'],
'mode' => 'payment',
'line_items' => [[
'name' => 'Semn Luminos',
'description' => 'Semn Luminos luminos personalizat',
'images' => ['https://artledistic.com/wp-content/uploads/2021/04/logo-neon.svg'],
'amount' => $pret,
'currency' => 'ron',
'quantity' => 1,
]],
'customer' => $customer->id,
'success_url' => $YOUR_DOMAIN . 'stripe/public/success.html',
'cancel_url' => $YOUR_DOMAIN ,
]);

brazen dust Mar 17, 2022, 1:49 PM

#

Hi @meager hawk

How do i retrive a subscription id from payment intent id

rose otter Mar 17, 2022, 2:00 PM

#

krishna1433-subscription

oblique gorge Mar 17, 2022, 2:08 PM

#

Hey Team,

We are not getting any response while doing transaction for a specific payment method

#

May I know the reason please?

#

Is there any policy like once a card is declined 3 times, it gets blacklisted?

grizzled geyser Mar 17, 2022, 2:12 PM

#

Hi! Can you maybe help me to get the available payment_method_types for connected accounts? E.g. we are using klarna and if a connected account doesn't have klarna activated the whole checkout is broken

ocean matrix Mar 17, 2022, 2:16 PM

#

Hi there! I am trying to implement applepay/googlepay but I want to run a some validations in my custom form before the popup window appears. What is the proper way to do this?

glacial grove Mar 17, 2022, 2:24 PM

#

Hello!
since we moved from iOS SDK version 21.8.1 to 21.12.0, we are facing a lot of these errors. Would you be able to confirm that this error is indeed linked to this version update?
(if so we'll revert to the old version, to give us time to correctly implement this required change)

thank you!

{ com.stripe.lib:ErrorMessageKey=authenticationPresentingViewController is not in the window hierarchy. You should probably return the top-most view controller instead. }

cobalt jacinth Mar 17, 2022, 2:27 PM

#

Hello,
Coming back with this issue, I want to replay a webhook but the page event won't load
eventId: evt_1JvWTeFgrf8fsEG4HX3inXxJ.
Note that other events work fine but this one seems stuck

tawdry rivet Mar 17, 2022, 2:32 PM

#

Hello, I have a question about the webhook for stripe.

I have added an extension to firebase called "Run Payments with Stripe". (Register a restriction key for stripe's api)

I then set up an endpoint for the extension in the stripe webhook. The "product.created" is included in the listen target. I then added the webhook's signature secret to the extension.

I then registered the product but the product information is not coming into Firestore. nothing is coming into the webhook logs.

I have tried re-installing the extension and re-creating the webhook, but cannot solve the problem. What should I do?

vocal wagon Mar 17, 2022, 2:35 PM

#

Hello, I have a question about the payment links: can I pass a custom price in the URL?

last jetty Mar 17, 2022, 2:38 PM

#

no stripe does not allow lifetime subscriptions sorry man

vocal wagon Mar 17, 2022, 2:43 PM

#

Hi, please does anyone know how the Payment Holds work and how to set them up? Something like on Kickstarter. Donator sends money to pledge however the payment is not sent to the project until a condition is met and only after that the money from all donators is released to the project. Any advice please?

late basin Mar 17, 2022, 2:43 PM

#

Hey! We're using the enablement of automatic tax on our invoices at the moment and I just found out the it's using the address tied to the user. That in itself is fine but is there a way to use the card instead in the cases when that card has another address attached to it?

brazen ocean Mar 17, 2022, 2:44 PM

#

Hey, I have a question about retrieving an account.
Whenever I'm trying to retrieve an existing account by its ID(https://stripe.com/docs/api/accounts/retrieve) - I get the right account, however, my payouts and charges are disabled and my payout information is wrong (Even though the payouts and charges aren't disabled on this account)
What could cause this issue?

rough plover Mar 17, 2022, 2:48 PM

#

Hi, I'm trying to use confirmSetupIntent in the /@silent rune/stripe-react-native library to confirm an off session setup intent which was created on the server side but I keep getting the error "Card details not complete". Is there any way to find out specifically what card details fields are missing? I have confirmed that the client secret is in the format seti_X_secret_X and when I print the setupintent out on the server i can see the payment method is attached.
Any idea what I can try to get this working?

pure crane Mar 17, 2022, 2:50 PM

#

Hi,
About Stripe connect fees,
I understand there are 0.25% on the volume + x flat fee per transaction, it applies for transactions that go from the connected account to their banking account,
There is also standard fees for payments 2.9% + X flat fee.
What I'm not sure to understand is: in case additionnal fees are collected by the plateform on the transactions done by the vendors, those fees goes on the platform Stripe account.
When the platform want to move its funds from Stripe to its banking account, is there again fees?
Thanks for clarification

rose otter Mar 17, 2022, 2:54 PM

#

Peter Saverman-automatic-tax

abstract dagger Mar 17, 2022, 2:54 PM

#

is stripe issue only for usa connect accounts?

untold valve Mar 17, 2022, 2:54 PM

#

Hi gang, do you know if a client can use their existing account and sync it / allow access to a platform account?

daring lodge Mar 17, 2022, 3:03 PM

#

gab gab - connect fees

copper reef Mar 17, 2022, 3:04 PM

#

Pip-young-RN

daring lodge Mar 17, 2022, 3:04 PM

#

masud - issuing

rose otter Mar 17, 2022, 3:04 PM

#

Bar-account-capabilities

#

Bryana-connect-existing-account

vocal wagon Mar 17, 2022, 3:07 PM

#

hello ynnoj i had a threat opened with you but it was filed. Could you unfiled it as im having some more questions, thanks

copper reef Mar 17, 2022, 3:08 PM

#

@vocal wagon Its open now 🙂

vocal wagon Mar 17, 2022, 3:10 PM

#

copper reef <@456226577798135808> Its open now 🙂

thanks so much 😉

sick silo Mar 17, 2022, 3:27 PM

#

Hello i have question about Stripe and Twillo integration. I would like to validate user by their phone number for further payments. How does it work? I send phone number to my backend and my backend ask stripe to check that phone number if it true and send SMS with validation code?

wispy goblet Mar 17, 2022, 3:32 PM

#

@rose otter we did what you told us but it only deduct monthly payment of $99 and skip startup payment of $299

copper reef Mar 17, 2022, 3:33 PM

#

Hey @wispy goblet
I opened your previous thread. Let's chat there

safe gorge Mar 17, 2022, 3:38 PM

#

Hello, why my subscription_schedule.canceled has 2 plan inside phases key

vocal wagon Mar 17, 2022, 3:51 PM

#

Hello, when creating a user, how do I send you fields created by us through the json?

drifting hollow Mar 17, 2022, 4:05 PM

#

Where can I see all the different metrics for reporting that i can bring in via api to our native dashboard from Stripe (connect)

ionic jacinth Mar 17, 2022, 4:11 PM

#

Hi to everyone! I would like to undestand better Subscription statuses. In which state my active subscription will be if the renew fails caused by insufficient funds, failed 3ds, etc? thank you!

quiet portal Mar 17, 2022, 4:14 PM

#

Hi
i was searching for the "fee" key in the $event->data object of the payment_intent.succeeded event but i can't find it!

Could you help with that please ? 🙂

vocal wagon Mar 17, 2022, 4:24 PM

#

Hi, once the card details are submitted by the customer, I'm used to other payment providers sending me a server2server request confirming the customer was charged and the money delivered to the merchant. I couldn't find anything similar on the documentation except for the webhooks managing various events (checkout.session.succeeded, charge.completed, etc). Should I just use the status of the Session object to confirm the payment actually took place?

frosty urchin Mar 17, 2022, 4:28 PM

#

Can multiple payments be tied to one Stripe Invoice?

upbeat slate Mar 17, 2022, 4:31 PM

#

Hi I create subscribe in test mode , but it created with status active, what’s wrong?

uneven rune Mar 17, 2022, 4:36 PM

#

hi everyone, I am trying to retrieve a list of all products via API but for some reason I only get a max of 100 products

#

I try to change the parameter "limit" in the call but it does not help.
Does anyone know why? or what should I do instead ?

pastel stone Mar 17, 2022, 4:38 PM

#

Sorry I'm not sure if this is a question for dev-help. But I was wondering if there is any guidance on using Buy now pay later methods such as klarna with stripe connect customers. Do they deny certain businesses? i.e If my stripe connect user is likely to be denied how will I know

vestal tinsel Mar 17, 2022, 4:39 PM

#

Hi~ I am using Stripe Checkout and enabled "Google Pay" & "Apple Pay" in dashboard. But Checkout page is showing only "Pay with card" option. Anyone can help me?

pastel stone Mar 17, 2022, 4:40 PM

#

vestal tinsel Hi~ I am using Stripe Checkout and enabled "Google Pay" & "Apple Pay" in dashboa...

Apple Pay will only appear on safari or iOS if that payment method is set up. Google pay will appear on Chrome/Android again if payment method is set up. If you are testing locally and don't see make sure you're using HTTPS as they don't appear on unsecure sites

frosty urchin Mar 17, 2022, 4:41 PM

#

Can i get a list of Stripe invoices that have "failed".

languid tulip Mar 17, 2022, 4:41 PM

#

peppemsu-list-products

vestal tinsel Mar 17, 2022, 4:43 PM

#

pastel stone Apple Pay will only appear on safari or iOS if that payment method is set up. Go...

Thank you for the answer.
I tested production url on both Safari & Chrome, both mobile & desktop. 😭

delicate shuttle Mar 17, 2022, 4:46 PM

#

Hi, I wondered there is any way to tokenize bank account information to use ACH Credit as payment method?https://stripe.com/docs/api/charges/object#charge_object-payment_method_details-ach_credit_transfer-account_number

vestal tinsel Mar 17, 2022, 4:55 PM

#

pastel stone Apple Pay will only appear on safari or iOS if that payment method is set up. Go...

When I visit https://getinsider.torontolife.com/W1DPHGL
Chrome is showing G pay button because my google payment account was set up.
But my Stripe Checkout page is not showing G pay button. Can I know what I have to check next?

Subscribe today to enjoy your special offer!!

pastel stone Mar 17, 2022, 4:56 PM

#

vestal tinsel When I visit https://getinsider.torontolife.com/W1DPHGL Chrome is showing `G pay...

Hmm, I'm not sure, I'm sure one of Stripe support staff will be able to assist further. Only other thing I can think of is make sure you have enabled the payment method in your account

languid tulip Mar 17, 2022, 4:57 PM

#

@vestal tinsel can you keep all comments in the first thread I made for you?

#

That will allow us to keep everything organized and in one place!

lyric wyvern Mar 17, 2022, 5:01 PM

#

Hello, i've experienced this issue trying to pay with apple pay.

Capture_decran_2022-03-17_a_17.59.14.png

rancid ore Mar 17, 2022, 5:15 PM

#

hello, I'm using Stripe Integration extension for Magento 2. There is an issue that some orders paid with Stripe that do not have the correct amount captured. The request in the log looks weird

quick stone Mar 17, 2022, 5:25 PM

#

I would like to extract the source data behind some of the reports in Stripe, how might I go about doing this?

paper roost Mar 17, 2022, 5:33 PM

#

Hi, unable to use stripe reversals from stripe cli. Showing error Unknown command "reversals" for "stripe".

primal bramble Mar 17, 2022, 5:39 PM

#

Hi

#

I need help who can I talk to about signing into my account

#

I have emailed several times and have not received a response I am not sure what to do at this point

midnight lintel Mar 17, 2022, 5:43 PM

#

Hey! I just created a custom connected account via API (in test mode) and its status is pending. Does that always happen? Or is it random? How can it be avoided? How long does it usually take?

dreamy mica Mar 17, 2022, 6:21 PM

#

We are using coupons to discount subscriptions but want to also offer a discount code on top of that for folks that pay before a certain date (we would custom design a coupon for this based on the subscription start date). Is there a fancy way to stack coupons?

echo field Mar 17, 2022, 6:21 PM

#

in the api, when I update an invoice to add a discount (discounts.discount) and the discount code is wrong, will it tell me that its invalid or just not update the invoice?

runic canopy Mar 17, 2022, 6:29 PM

#

whats the default expiration time for checkout sessions?

sonic sand Mar 17, 2022, 7:02 PM

#

Hi Guys, how are you?
Is there a payment method for MB WAY in the stripe europe version?

dreamy mica Mar 17, 2022, 7:13 PM

#

OK I feel like I may need to get in touch with an implementation specialist. We need a way to allow our customers to pay a 15 month, 2 year, or 3 year subscription up front. Right now we are limited to 12 months or 1 annual recurring cost. We use subscriptions for this work rather than invoices so that we can unify our code where we also do monthly and annual billing since we need to look at quantities. Our billing platform iterates over subscriptions to determine start/end. Splitting a subscription up into a current and following year doesn't allow us to mark a future invoice as paid.

Any pointers?

solid mist Mar 17, 2022, 7:15 PM

#

Good afternoon - how do I integrate between Stripe and the company I work for?

trim flame Mar 17, 2022, 7:15 PM

#

How to enable that the customer get an invoice per email ? The thing is that the application is for renting service and we are just capturing the money later and sometimes not all of the money which is marked on the credit card. So the invoice should only sent when we capture the money

golden kayak Mar 17, 2022, 7:15 PM

#

Does the purchase of Sync Suite and the netsuite connector work with the newer stripe data models of "Price" and "Product"
https://stripe.com/docs/reports/netsuite-connector

rancid parrot Mar 17, 2022, 7:32 PM

#

I'm having trouble creating a stripe customer. From my iOS client, Im sending a firebase cloud function request to create the customer but getting an error that I can't quite understand if its a stripe error not. My preliminary research on the error message is that stripe is not sending me back a valid json object but I'm not 100% sure. Any hints? 🤔
Domain=NSCocoaErrorDomain Code=3840 "JSON text did not start with array or object and option to allow fragments not set

Screen_Shot_2022-03-17_at_3.18.08_PM.png

Screen_Shot_2022-03-17_at_3.16.25_PM.png

Screen_Shot_2022-03-17_at_3.18.24_PM.png

stray oxide Mar 17, 2022, 7:34 PM

#

CamperCat - email invoices

#

nickherrig - Sync Suite

tiny drum Mar 17, 2022, 7:41 PM

#

I am having a strange issue with switching payment methods between a customer's bank account and a card on subscriptions.

Here is the situation of my use case just for context: I have a bank account and a card saved as sources for the customer, and was testing switching between those on subscriptions, specifically. The bank account succeeds when using it to initially purchase the subscription, then switching the payment method to the card and upgrading the subscription also succeeds. When I try to upgrade again, this time switching back to the original bank account that worked, I get the "no such PaymentMethod" error:

InvalidRequestError(message="No such PaymentMethod: 'ba_1KdKM6BGLd1HVBci6xPs2Os7'", param='default_payment_method', code='resource_missing', http_status=400, request_id='req_KOIP13Q3xrlXO7')

Here are the steps I am taking to get to this point:

Add a bank account as a source to an existing customer (using the 6789 test account)
Add a credit card to the same customer (using the 4242 test card)
Make sure the bank account is the default source, and use that to create a new subscription (succeeds)
Update the subscription's payment method (default_payment_method) to the card (succeeds)
Update the subscription's payment method back to the original bank account (fails)

I have confirmed that the bank account's payment method ID above exists on the customer object (can provide that object if useful), and it is quite strange to me that it only fails after going from the bank account, to the card, then back to the bank account. Any thoughts, or does anything immediately stand out that I may be doing incorrectly?

viscid burrow Mar 17, 2022, 7:57 PM

#

Payment method not showing up in the Customer index page in the dashboard but shows up in the Customer show page. cus_LL5YE4RGKRCIGu

#

runic canopy Mar 17, 2022, 8:29 PM

#

Hi. For reasons I need to calculate sales tax prior to sending to stripe checkout. Does stripe have an api that i can send the total + their address that gets back the total sales tax?

versed pivot Mar 17, 2022, 8:29 PM

#

Who do i contact regadign the terms and conditions of my account?

mossy cape Mar 17, 2022, 8:31 PM

#

how do you use stripe cli to retrieve payout info of a connected account?

stripe payouts retrieve {payout_id}

this returns “No such payout” when running from the platform account. the payout also can’t be found by search in the dashboard until viewing dashboard as connected account

versed pivot Mar 17, 2022, 8:39 PM

#

i want to reduce the number of days teh payments takes to reflect in my bank account. Pls help. Im unable to find it on the dashboard

true stag Mar 17, 2022, 8:54 PM

#

Hi, how to start a yearly subscription but not charge until one year after start, without using free trial?

proud juniper Mar 17, 2022, 9:20 PM

#

Hi, when processing payments ApplePay I am seeing Stripe on statement instead company name of my connected accounts.

true stag Mar 17, 2022, 9:22 PM

#

Hi, if I use api to remove a product on a subscription, and add a different product, will it not charge on new product until next billing cycle?

languid tulip Mar 17, 2022, 9:23 PM

#

@true stag I unarchived your thread above, let's talk in there!

balmy fiber Mar 17, 2022, 9:37 PM

#

Hi, i am trying to trigger sending receipts from the backend when a invoice.payment webhook event is sent. I don't want to use stripe's automatic receipt service, i want to send the receipt programmatically from the backend.

half shard Mar 17, 2022, 9:38 PM

#

How to create a subscription, capture card details, but bill days later?

heady basin Mar 17, 2022, 9:48 PM

#

https://github.com/stripe/stripe-terminal-android/issues/212

drifting hollow Mar 17, 2022, 10:10 PM

#

Where is my earlier convo? It wasn't answered

languid tulip Mar 17, 2022, 10:11 PM

#

@drifting hollow I reopened your thread from earlier. Let's chat there!

modest timber Mar 17, 2022, 10:13 PM

#

My sppologies for a possibly a stupid question, but, Im building webhook API endpoint, I'm getting events, and I'm getting to
stripeEvent.Type == Events.CheckoutSessionCompleted
with no problem.. my question is that I'm trying to get to the customer_email field from the stripeEvent and I can't figure out the syntax.... its in Data.Object... but I can't get the damn VS syntax working in c#.. can anyone help?

jade vortex Mar 17, 2022, 10:52 PM

#

I’m trying to recover my Stripe account to get my 1099 from instacart. Can someone please help me with this issue.

scarlet meadow Mar 17, 2022, 10:58 PM

#

Hey, trying to do a one-off migration of importing data from Stripe into my database via the API using PHP.

Testing locally its doing them in about 10 every 4 seconds, but as I need to do about 7,000 records which is means it will take hours.
Is doing this in parallel the only way to speed it up, or is there any way to request data in bulk?

sharp lynx Mar 17, 2022, 11:25 PM

#

Hi im working with c#
I need to upload a file via API with custom accounts
The file that i need to upload is for verify bank accounts
I guess is this class "AccountDocumentsBankAccountOwnershipVerificationOptions"
But i dont find the right way to implement it

spring sky Mar 17, 2022, 11:50 PM

#

Hi, I'm using the react native stripe SDK 0.4.0, with the PaymentSheet, At the moment only card number, CVC, expiry date and ZIP code are shown in the form, how can I collect more details about the transfer? Like full address, cardholder's name even email?

ashen verge Mar 17, 2022, 11:51 PM

#

What all i need to do to add tips to my app... im looking at https://stripe.com/docs/terminal/features/collecting-tips/on-receipt#:~:text=In the US%2C after you,amount reflected on their statement.

but im trying that and getting nothing what is the steps?

vocal wagon Mar 17, 2022, 11:52 PM

#

hello Snufkin can you re open my thread? i have another question related with separate charges and transfers my developer told me that when we need multiple transfers to be done then we (As platform) we need to advance the money from our own balances, so basically he said we need to have funds in our platform to make those multiple transfers

mighty hill Mar 17, 2022, 11:54 PM

#

vocal wagon hello Snufkin can you re open my thread? i have another question related with se...

I reopened your thread. 🙂

static mica Mar 17, 2022, 11:57 PM

#

hey guys... have a quick question regarding payment methods on file for a particular customer... I recently found a bug in production where I had a ton of duplicate and/or erroneous customers (over 2k) created bc of a bug in the payment flow from my site... I want to clean those up via the API, but I want to NOT delete customers with active subs (this one is easy) but I also do not want to delete former customers that still have a valid payment method on file so should they choose to come back, they can still see their history (may or may not be set as default)... if they have their payment method set as default, that's easy, but I can't find anywhere in the customer payload where I can find valid payment methods that we not set as default but exist on a customer record... any ideas?

astral halo Mar 18, 2022, 12:27 AM

#

Hi everyone, i don’t know if this is the right place to do this. Anyways, i issued an invoice to a customer and he paid me via Ach credit. On the day the payment hit, Stripe decided to close my account Saying my business doesn’t meet their TOS. ( I have been on stripe for 4 months). The ach credit hit my stripe account on the 14th, and stripe says the funds will be available on 16th. I tried to use the manual payout feature, it didn’t work. I tried automatic payout, the payout wasn’t processed. I tried to refund the customer, I get an error message. How do I get the customer to request for a refund or file for dispute, so she can get her money back?

spring sky Mar 18, 2022, 12:54 AM

#

Hi, does anyone have any advice regarding Radar for Fraud teams rules that are effective at stopping fraudulent transactions?

vocal stump Mar 18, 2022, 1:08 AM

#

I just tried to create a report for po_1KeUCXFWAZD7P9ECiOWYrrfu, but the file generated by that request (file_1KeUEHFWAZD7P9ECKTcFZGt8) is empty? I can see the contents of the payout as expected on the dash and it's definitely not empty.

#

I changed my code to run the report when the payout is created, not when it is marked as paid, as it should already have its content at the in_transit stage, but apparently not. Is this intentional?

#

Created with req_dq7nNOiDjVKsBn

#

file content is just
"charge_id","description","reporting_category","net","fee","gross","created_utc","card_brand","currency","source_id","balance_transaction_id","dispute_reason" with no rows in it

amber fulcrum Mar 18, 2022, 1:18 AM

#

Please help

"Your account is not authorized"

cerulean pineBOT Mar 18, 2022, 1:22 AM

#

:question: @amber fulcrum Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

raw cave Mar 18, 2022, 1:38 AM

#

When the paymentIntent can be a falsy value in this expression,
else if(paymentIntent && paymentIntent.status === 'succeeded')
, from the Stripe docs: https://stripe.com/docs/payments/payment-intents/verifying-status

(async () => {
  const {paymentIntent, error} = await stripe.confirmCardPayment(clientSecret);
  if (error) {
    // Handle error here
  } else if (paymentIntent && paymentIntent.status === 'succeeded') {
    // Handle successful payment here
  }
})();

this is the PaymentIntentResult type,

export type PaymentIntentResult =
  | {paymentIntent: api.PaymentIntent; error?: undefined}
  | {paymentIntent?: undefined; error: StripeError};

echo field Mar 18, 2022, 1:55 AM

#

I was told I Can create an invoice and it will create a payment intent. But Payment Intent comes back null

#

#954082023004311633 message

thorn chasm Mar 18, 2022, 2:03 AM

#

dixzzer-pi

true stag Mar 18, 2022, 2:10 AM

#

getting invalid array response, wonder if anyone could straighten me out?

thorn chasm Mar 18, 2022, 2:25 AM

#

omnidk-error

river lotus Mar 18, 2022, 2:37 AM

#

Can someone please help me understand something about Stripe.

Let’s say for example I have an app where users have a business page and a customer wants to buy something from that page.

How can I make sure the funds from the customers purchase goes straight to the owner of that business pages bank account?

cold geyser Mar 18, 2022, 2:44 AM

#

Hey guys! We have an issue with over-capture where it's enabled in the US and hasn't caused any problems so far (and for the past 3 months) but right now - we have clients who are trying to close their payments and we're getting this message (in our logger) from Stripe. Is there any reason for this? We're using the M2 chippers and up-to this afternoon we were able to do over-capture?

Screen_Shot_2022-03-17_at_10.40.37_PM.png

thorn chasm Mar 18, 2022, 3:27 AM

#

corzah-payment

#

zishaan-terminal

neat hemlock Mar 18, 2022, 3:37 AM

#

Hi team,
I am implementing the Stripe elements in react. On a small device, the Country input is cut off. It is normal in desktop.
I used the standard appearance as follows

  const appearance: Appearance = {
    theme: "stripe"
  };

Is there any way that we can set the min-height of the iframe that contains the Stripe elements?
Thanks heaps!

heady island Mar 18, 2022, 3:45 AM

#

I know this is only for dev, but I can't write on the help group for some reason. I wish to know what is the process for unrecognized charge from my clients and how con I avoid being a fraud victim.

brazen tinsel Mar 18, 2022, 4:00 AM

#

Can I ask for help on how to manually mount the payment element, I am using React > And want to mount Payment Elements Manually. I tried to find a reference, would this be good to follow? https://docs.ngx-stripe.dev/core-concepts/manually-mount-your-element

Manually Mount your Element

glacial scroll Mar 18, 2022, 4:03 AM

#

Hi Team,
We're currently in our final round of testing for our Stripe Terminal integration and have come across an issue with saving card details for future usage.

When using our test Stripe Connect accounts (Standard account type) and test API keys we can set the "SetupFutureUsage" option to "off_session" and the test card is saved against the specified customer as a payment method.

But when we test this with a live Stripe Connect account and live API keys we're unable to save the card details. The response from the capture payment API call has a null value for "generated_card" and no payment method is saved against the customer.

Does anyone have any ideas as to why this isn't working? We're using the same API calls for both our test accounts and live accounts yet we're unable to save the card details for our live accounts.

Thanks

thorn chasm Mar 18, 2022, 4:16 AM

#

sam-iframe

#

mario-fraud

#

andro-paymentElement

#

marc-terminal

torpid sequoia Mar 18, 2022, 4:59 AM

#

hI

#

Hi

#

#

as you can see this photo ive sent, the payout failed to reach my bank, and where is the payout now at? is it back on my stripe account or its gone? please help

abstract wedge Mar 18, 2022, 6:23 AM

#

Hi. I have deployed Stripe to Production and in the Email settings in Stripe, next to "Email customers about…", I have turned on "Successful payments" so that Stripe emails the receipts to the customer when they complete the purchase at Stripe's website. When the customer clicks on the button on my website to make the purchase, they are redirected to Stripe's checkout page via the Javascript stripe.redirectToCheckout call. Stripe will then call my server's webhook when payment_intent.succeeded is completed (ie. when the customer completes the purchase at Stripe's website, which is payment_intent.succeeded). However, I noticed that the e-mail that is sent do the customer will show a Receipt Number, such as #1552-1231. If a customer approaches me with such a Receipt Number, I need to know which receipt they are referring to. So I noticed that in Production, the Receipt Number appears to be stored in the JSON during the webhook call, in [data][object][charges][data][receipt_number]. But in Test mode, [data][object][charges][data][receipt_number] is Null. In Test mode, next to "Email customers about…", I have also turned on "Successful payments". I want to write some code to store the [data][object][charges][data][receipt_number] in my database so that I can quickly find the relevant order if the customer presents me with the Receipt Number. Is this an issue with Test mode where [data][object][charges][data][receipt_number] is Null? Will [data][object][charges][data][receipt_number] always contain a non-null Receipt Number in Production when my webhook is called?

vocal wagon Mar 18, 2022, 6:50 AM

#

Hi We are currently working on a subscription tool that ads tags based on payment status. I'm looking to test SEPA payments and am not sure how they are handled. To my understanding, SEPA has a delay on the Succeeded status.

is there a dummy card available that stays on processing to test the triggers on that status?

vocal wagon Mar 18, 2022, 8:17 AM

#

mighty hill I reopened your thread. 🙂

Hello Rubeus it was dawn here, could you reopen again? sorry for the inconveniences

dry hatch Mar 18, 2022, 8:17 AM

#

@vocal wagon I will

lusty swallow Mar 18, 2022, 8:18 AM

#

Dear Stripe team.
My Stripe account was suspended a few days ago and my money is still withheld, under the name of high financial risk. I have emailed you several times but I have not found an answer from you. I need help immediately

vocal wagon Mar 18, 2022, 8:36 AM

#

dry hatch <@456226577798135808> I will

hello Orakaro, this was not the thread, here:

#dev-help message

west pumice Mar 18, 2022, 9:00 AM

#

Hey. How does Stripe obtain SEPA Direct Debit mandate?

vocal wagon Mar 18, 2022, 9:01 AM

#

Hello! Nice to meet you all!

west pumice Mar 18, 2022, 9:01 AM

#

Looking at https://stripe.com/docs/payments/sepa-debit it seems like customer only has to enter IBAN and that's it. Are there any other confirmations from customer's side to prevent fraud?

SEPA Direct Debit payments

Learn about Single Euro Payments Area (SEPA) Direct Debit, a common payment method in the European Union.

vocal wagon Mar 18, 2022, 9:02 AM

#

I have a question... it's possible to make coupons to apply next month and for the whole price of subscription?

#

Hi everyone, just a quick question. In the stripe dashboard I can set several billing email addresses for a customer.

How can I do the this via API?

river iris Mar 18, 2022, 9:32 AM

#

Hi everyone.

#

I am fullstack developer. I am looking job. If you interest, ping me

feral aurora Mar 18, 2022, 9:33 AM

#

Hi Everyone, is it possible to use payment sheets for subscriptions?

vocal wagon Mar 18, 2022, 9:43 AM

#

Hello! I'm working on a new project and considering I'm dealing with quite big payments I'll have to support debit/credit card payment and SEPA payments. I have looked at the services offered by Stripe in Italy and there's something called SEPA Direct Debit, which is great! Would that require creating a product on Stripe for every single product our website is going to sell? And how does this method of payment usually work implementation-wise? Thank you 🙂

sick silo Mar 18, 2022, 9:47 AM

#

is it possible to add email field in that form?
another question, can i narrow countries down? for example few countries?

junior palm Mar 18, 2022, 9:48 AM

#

Hey there, when using charge_automatically within invoice creating, what happens when charging failed due to missing payment information? Will the customer get an email identicaly to "send_invoice" option? Thats not mentioned in the docs and in testmode no emails are send at all...

waxen quail Mar 18, 2022, 10:02 AM

#

TheVaan-email

steep epoch Mar 18, 2022, 10:03 AM

#

Hello, my company use stripe and we would like to change the title of brand connect style.
We have do this (cf picture)

The new title does not appear on the payout transfer, how it's work exactly ?

Thanx for help

Capture_decran_2022-03-18_a_10.51.25.png

vocal wagon Mar 18, 2022, 10:16 AM

#

Hello, my company use Stripe, and i would like to list all invoice from date to date, but the API return a limit o f result of 1 to 100 objects… how can i get all the invoice without this limit?

#

https://stripe.com/docs/api/invoices/list?lang=curl#list_invoices-limit

Stripe API reference – List all invoices – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

glad mirage Mar 18, 2022, 10:24 AM

#

Hey guys. I am trying to work with the Test Cloks feature but I want to test using a failing payment method. I created the Customer on my new clock but when I try to add a failing card to his profile its not saving and instead shows the card decline error message. Is this feature only for good cards?

tiny estuary Mar 18, 2022, 11:00 AM

#

Hello, are some card disabled in sandbox environment? A fully working stripe element integration with visa and mastercard, I don't know why Discover cards appears as not valid cards. Do I have to enable them in the dashboard? I don't see the option anywhere.

limpid widget Mar 18, 2022, 11:04 AM

#

Is there a way to retrieve individual 'usage record objects' using the API?

vocal wagon Mar 18, 2022, 11:14 AM

#

Hi, I have a strange problem with expedia virtual cards. If I add them via Stripe::PaymentMethod.create({ type: 'card', card: card_opts }, { api_key: '...' })

safe gorge Mar 18, 2022, 11:14 AM

#

Hello I want to track customer subscription status can someone eloborate with me

vocal wagon Mar 18, 2022, 11:15 AM

#

it's fine, but if I add it using a form and the stripe js I get "generic_decline"

#

it happens only with expedia virtual cards!

rough plover Mar 18, 2022, 11:26 AM

#

Hi I asked a question yesterday but went into a meeting and the thread was closed by the time i got back, any chance an admin can reopen it so i can reply please?

hollow prairie Mar 18, 2022, 11:33 AM

#

rough plover Hi I asked a question yesterday but went into a meeting and the thread was close...

https://discord.com/channels/841573134531821608/954028435066478692

vocal wagon Mar 18, 2022, 11:33 AM

#

Hi. I need a list of Invoices that were paid within a period (e.g. last week). My first idea was to get a list of charges within a period, filter by status, and extract the Invoices. However, we had some invoices paid with the SEPA and these are not included in the charges. Any ideas how to get those? Or perhaps a better approach for retrieving the paid invoices?

uneven rune Mar 18, 2022, 12:00 PM

#

Hi everyone,
I have a scenario in which product A has always 2 prices available (A and B) attached to it.
For each price I create a payment link.
For many reasons (users actions, upgrades, pop-up sales, etc...) price A and B may change.
Lets take only price A.
When price A changes, I deactivate the existing payment link, create a new price and in turn create a new payment link.
This can happen multiple times.
I'd like to know if there is a way to retrieve all prices linked to a product by using the API.
I see that when retrieving a product I dont get all the prices and I should call each price individually instead.

My idead would be:
When price A changes, I check if in the past I had the same price already, if so, I'd re-activate the payment link and avoid creating a new price.
Can anyone help me here ?

vocal wagon Mar 18, 2022, 12:25 PM

#

Hi!
I'm having an issue with my metered yearly subscription. I want the customer to pay a deposit on the first day of the subscription, based on the number of seats taken by the customer.
I've created my product with the correct pricing
I was able to create a deposit via the items property while creating the subscription via the API, and included the recurring property. While testing, it worked for the 2 first years, but on the third year, the deposit would not appear on the invoice.
I also tried using the "add_invoice_items", but since the recurring property does not exist, the deposit was applied only for the first year.
So my question is: how can I create a recurrent deposit that has to be paid each year on the first day of the period ? (and that amount has to be subtracted from the total amount due on the period's last day)
Thanks for your help !

tulip salmon Mar 18, 2022, 12:26 PM

#

Hi, what is the best practice of storing Stripe API keys with Spring Boot?

hollow prairie Mar 18, 2022, 12:35 PM

#

ccwdavid-metered-sub

sweet valve Mar 18, 2022, 1:20 PM

#

Hi, sorry to bother you again need some help regarding implementation

tired frigate Mar 18, 2022, 1:56 PM

#

I'm trying to use Payment Element with Google Pay. I have a dynamic form with different options that affect the price, so when the payment intent is first created, the payment amount is $60, but you can change options to make it only $40. I update the payment intent on the backend before confirming the payment method. This all works fine with cards, but with Google Pay, the Google Pay dialog show the wrong price - it still says "$60" even if the amount has changed to only $40. It still seems to only charge $40, it's only displaying the wrong amount. How can I fix this?

tired crater Mar 18, 2022, 2:05 PM

#

Does stripe automatically determine the country for a credit card based on the numbers? For tax purposes I'm curious if we need to explicitly collect it, or if card # and zip code are enough.

exotic crane Mar 18, 2022, 2:12 PM

#

Hello everyone 🙂
I have a lil translation issue with the StripePayment Gateway in Wordpress :
It looks like Stripe doesn't read correctly the current page language and thus serves the default language.
Thanks !

uneven rune Mar 18, 2022, 2:31 PM

#

uneven rune Hi everyone, I have a scenario in which product A has always 2 prices available ...

@hollow prairie how can I then list payment links based on the prices ?

copper reef Mar 18, 2022, 2:32 PM

#

@uneven rune I re-opened the thread 🙂 let's chat there

reef gazelle Mar 18, 2022, 2:38 PM

#

Just found https://stripe.com/docs/billing/testing/test-clocks - this looks amazing. Wanted to come in here and say thanks, this is going to be a game changer for development work

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

vocal wagon Mar 18, 2022, 2:39 PM

#

Hi, need stripe support

formal kiln Mar 18, 2022, 2:41 PM

#

responsive navbar 😅

vocal wagon Mar 18, 2022, 2:44 PM

#

Is there any support available?

copper reef Mar 18, 2022, 2:48 PM

#

@vocal wagon Let's chat in the thread

raw cave Mar 18, 2022, 2:52 PM

#

@thorn chasm about the paymentIntent condition question in the docs , you tell me this

"in case the PaymentIntent's client secret is not passed correctly, the PaymentIntent object will be null"

My question is, what scenario this can happen, because if the API request give me some error the upper if handle it, and otherwise the paymentIntent will always exist unless I'm misinterpreting the flow, that's why my insistence, I want to be sure that the logic of the integration with Stripe is correct since payments are a very serious issue. Thanks for the previous answers

this is the full code of the docs

(async () => {
  const {paymentIntent, error} = await stripe.confirmCardPayment(clientSecret);
  if (error) {
    // Handle error here
  } else if (paymentIntent && paymentIntent.status === 'succeeded') {
    // Handle successful payment here
  }
})();

copper reef Mar 18, 2022, 2:53 PM

#

@raw cave I opened your previous thread let's chat there 🙂

stark apex Mar 18, 2022, 2:55 PM

#

hey, we configured stripe that whenever a customer has a subscription charge it doesn't send an automated invoice to them (instead, we send them a custom invoice using the webhooks),
I was wondering if it's possible to have it so that, as an exception, some customers would get sent the automated stripe invoice when charged?

vapid loom Mar 18, 2022, 2:58 PM

#

Hey Guys! Can someone help me?

When I create a subscription, it takes 1 hour to charge and is in "scheduled" status. Is there any way to be billed instantly?

charred olive Mar 18, 2022, 2:59 PM

#

Hello!

#

I need help, my account was hacked and I need to speak with Stripe support urgently. Is there a support phone line? I can't seem to find one online.

delicate shuttle Mar 18, 2022, 3:03 PM

#

Hi, Is there any way to update the received amount of a source type "ach_credit_transfer" in Test mode?

brazen hazel Mar 18, 2022, 3:34 PM

#

Is it possible to set default currency while creating a brand new customer in stripe

vocal wagon Mar 18, 2022, 3:48 PM

#

Hi everyone. I love Stripe Checkout, and already used it as link. Now I would like to know if it's possible to have it totally on my website

#

I want to do like here : https://stripe.com/en-fr/payments/checkout

quick pasture Mar 18, 2022, 4:11 PM

#

HI, just wanted to know, does Stripe have some refund fees?

analog hedge Mar 18, 2022, 4:12 PM

#

We had a webhook fail a little over a month ago. Is there a way to trigger that webhook again?

stable geyser Mar 18, 2022, 4:29 PM

#

hey there folks, I have an issue that stripe form on WP website loads very slow and even after it loads it takes some more time before inputs fields (card details) becomes editable

supple oracle Mar 18, 2022, 4:29 PM

#

hello , i just want to ask !

my platform is stuck now with the payment on the bids and asks ( can you help me which plan can we use for thet )

stable geyser Mar 18, 2022, 4:29 PM

#

is there anyone could check for me why this issue is happenning for me

rough olive Mar 18, 2022, 4:50 PM

#

Hi, when using the direct debit integration, is it possible/how would we take a normal (immediate) payment and setup a direct debit mandate in one checkout flow?

tropic marten Mar 18, 2022, 4:57 PM

#

i need some help regarding stripe api integration for a on demand service app

shell ruin Mar 18, 2022, 4:59 PM

#

Hi guys. Hope you are doing great. I have one question regarding sync and async responses for payment intents. We are checking both. And we would like to confirm order as soon as we receive the sync response, and then when we receive the async, update the order.
But we have one question. is it possible that the status of the payment intent would change bewteen the sync and the asyn response?
Like pi is successful in sync, and then async response says failed

wooden furnace Mar 18, 2022, 5:05 PM

#

Hi I would like to send an invoice to be paid in US dollars. We currently use multi currency on our webstore with Stripe but need an option to bill directly

umbral void Mar 18, 2022, 5:11 PM

#

Hi, can someone point me to any doc or answer my question on whether we can pass subscription start date and renewal dates via stripe connect so that the customer is charged on the expected start and renewal date?

feral aurora Mar 18, 2022, 5:23 PM

#

feral aurora Hi Everyone, is it possible to use payment sheets for subscriptions?

@waxen quail sorry, I didn't get a chance to reply. I'm using expo so both android and ios

mighty hill Mar 18, 2022, 5:23 PM

#

feral aurora <@!898225774270754846> sorry, I didn't get a chance to reply. I'm using expo so ...

I opened your thread. 🙂

feral aurora Mar 18, 2022, 5:23 PM

#

Thank you 🙂

midnight lintel Mar 18, 2022, 5:26 PM

#

Is there some sort of specific test data to getting a custom connected account to be "enabled" I'm looking through the API call response and it doesn't show anything in any requirements arrays - but still the "status" is "pending"

warm dagger Mar 18, 2022, 5:30 PM

#

Hello! I am trying to call Stripe::Account.create to create a standard connected account with params including business_type: company and I am getting a Stripe::InvalidRequestError: CNPJ numbers must be 14 characters long. Can someone clarify what information I am missing or sending incorrectly? I can't find anything about CNPJ numbers in the docs.

silver wedge Mar 18, 2022, 5:32 PM

#

lime kraken Mar 18, 2022, 6:14 PM

#

Hi, what are the working hours of your EU/UK support team please? Since i cannot ask general questions here I at least need to know if they work during weekend too:(( Thank you

median dome Mar 18, 2022, 6:29 PM

#

Hello, we recently updated our old checkout js to the V3 stripe.js and are using SetupIntents to add new cards for future use. 3DS is working in almost all cases. However, we have a customer who sees no prompt for 3DS, they just immediately get a generic_decline within 2-5 seconds of the SetupIntent returning a requires_action with stripe_3ds2_fingerprint info. Can you take a look at cus_BW124EZzCUbg5b? There's quite a few attempts but here are 2 events to illustrate what I'm talking about: (evt_1KeLop2R3kkGxJkDWTwFRm8B, evt_1KeLos2R3kkGxJkDSHIcTkm8)

drifting hollow Mar 18, 2022, 6:31 PM

#

pls reopen my chat from yesterday asap

mighty hill Mar 18, 2022, 6:32 PM

#

drifting hollow pls reopen my chat from yesterday asap

It's open again!

tawny pivot Mar 18, 2022, 6:38 PM

#

Good afternoon. Is the dashboard search down? We're getting errors when trying to perform a customer search. I checked https://status.stripe.com and it's showing no issues.

sharp lynx Mar 18, 2022, 6:38 PM

#

mighty hill Mar 18, 2022, 6:39 PM

#

Uh oh! Looking...

#

@tawny pivot @sharp lynx Yep, we're aware of it and working on it now. Sorry about that!

#

Thanks for flagging!

worthy compass Mar 18, 2022, 6:53 PM

#

Heyooo, can a hosted Stripe Checkout page be used to only create a SetupIntent and not a PaymentIntent?

silk sleet Mar 18, 2022, 6:59 PM

#

Hello, I'm looking for API that could allow to fetch data from connected account dashboard (Gross/Net volume, Payouts)?

sacred moss Mar 18, 2022, 7:00 PM

#

Hi, can someone help me with an API for Honduras ?

stiff crane Mar 18, 2022, 7:07 PM

#

Hi, Can someone help me out with integration issue? thanks

cold elbow Mar 18, 2022, 7:27 PM

#

Good morning. I currently use the Chipper 2 for my integration with Terminal. If I switch to the Stripe M2 will it require code chanbes?

vocal wagon Mar 18, 2022, 7:29 PM

#

Hi! I'm trying to process payment intent data and I wanted to extract the stripe processing fees from each payment intent object (to separate gross from net) but there is only "aplication_fee_amount".

Is there a way i can extract the stripe processing fee amount?

Thanks!

brazen breach Mar 18, 2022, 7:45 PM

#

Hi can someone help my with stripe account activation

vapid loom Mar 18, 2022, 7:46 PM

#

Hey Guys! Can someone help me?

When I create a subscription, it takes 1 hour to charge and is in "scheduled" status. I see the status as scheduled and saying that it will be confirmed in 1 hour. Is there any way to be billed instantly?

brittle cobalt Mar 18, 2022, 7:57 PM

#

Hello everyone! If I send a client_reference_id when a user first starts a subscription will that be sent on every recurring web hook that refreshes their monthly payment?

balmy fiber Mar 18, 2022, 8:04 PM

#

Hi just need some help understanding stripe invoice object. Im listneing to the invoice.paid event and checking billing cycle (this is through a stripe checkout completion for subscriptions). it comes up as subscription_updated but im expecting subscription_created i need to run some logic ONLY on the first invoice of a subscription or (first invoice.paid event) of a subscirption ? any help ?

valid plover Mar 18, 2022, 8:12 PM

#

hi i placed an order and padi via stripe but i didnt recrive my order ...can i get some help pls

viscid burrow Mar 18, 2022, 8:21 PM

#

when is Stripe creating a Customer (not a "Guest") with Payment Links that are for 1-time purchases. I am testing and just tested an Afterpay payment and suprise! it did create a Customer. cus_LLTCMUlKVw2BpO - can you clarify when a Customer is created and when a Guest is created? Just tried a credit card on a 1-time and again a Customer. cus_LLTFAJcyePxkK5. Oh, I think it is because this account is "gated" to create customers. But some other account not gated will not is that correct? But you are updating Payment Links soon to force customer creation? Is that all correct?

onyx idol Mar 18, 2022, 8:40 PM

#

Hi, I am looking into using the BBPOS WisePOS E. To communicate with it needs to be over wifi or ethernet. I was wondering if you think it would be possible to control the device with a phone that is running a local hotspot? So I would control the reader with my application running on the phone and the phy would by the phone's hotspot. Do you think this would work?

half shard Mar 18, 2022, 8:48 PM

#

off_session not working

rancid parrot Mar 18, 2022, 8:59 PM

#

Is there a reason why I can't just add my stripe publishable key to my plist on my iOS app instead of fetching it from server every launch? 🤔

sturdy night Mar 18, 2022, 9:01 PM

#

For browsers; Is it possible to send a customer to a stripe hosted checkout page by passing required variables in the redirect? (Paypal style?) Or is installing composer stripe/stripe-php and creating sessions mandatory just to forward a customer to a checkout page?

vocal wagon Mar 18, 2022, 9:06 PM

#

Hi Everyone, if there is a failed payment associated with a subscription, I want to stop the client access our service. But the client can cancel the subscription and make a new one subscription... is there any good way to prevent a client make a new subscription?

digital marsh Mar 18, 2022, 9:08 PM

#

Hello everyone, I have just enabled stripe and linked it to my shopify store, but I'm still seeing the shopify standard check-out instead of the stripe check-out page. Please help?

tired crater Mar 18, 2022, 9:10 PM

#

How does stripe tax handle the situation where a user doesn't have a zip code or country associated with their card? We believe we have the majority of users covered here, but we've been around for awhile, so we're not 100% sure they all have zips entered and would like to know how the edge case is handled

tender pawn Mar 18, 2022, 9:54 PM

#

I would like some general guidance on the following: I create a new product under stripe Dashboard | Products. From my website I will create a payment request, getting back a request token I will then create an invoice attached to their customer account and they will submit payment from the stripe payment form. When do I attach the Product code?

woeful grove Mar 18, 2022, 10:52 PM

#

hello team 2 questions : Is it possible to simplify an invoice that has a lot of lines due to changes on the subscription?
This could cause confusion because users can take a lot of actions during a billing cycle and we could have a lot of invoice lines because of proration.
For example,
Initially a workspace had two collaborators ($24 per collaborator), and the first invoice was for $48.
Then the user took this actions shortly after subscription was created.
Added two collaborators
Added one collaborator
Remove one collaborator
Due to proration the upcoming invoice should charge $48 dlls which is reflected on the invoice. However, we now have a lot invoice lines that makes it hard to understand that the end result was only adding two collaborators.
We would like to see an invoice that looks like the second image if possible.
2. I am asking this question because I was hoping that using the same proration_date for changes that happen on the a day could result on a simpler invoice.
The invoices that I shared are from tests that made the collaborator actions shared above. The proration_date was the same when updating the subscription.
The invoices from these tests had either 2 or 4 lines.
Is this expected behavior?

elder jasper Mar 18, 2022, 11:00 PM

#

hey there. Is there anywhere in the stripe documentation where it specifies the allowed values for company.structure on connect account creation for other countries other than US, singapore and UAE? (https://stripe.com/docs/connect/identity-verification#business-structure) specifies those three but no other. does that mean that if the country isn't listed there, the property isn't applicable or supported for a company in the specified country?

frigid vector Mar 18, 2022, 11:43 PM

#

Hi there! We're trying to add a trial period for a subscription plan. We added a product with a trial period through the dashboard and we create a checkout session through the API with the product price. The trial period is not reflected in the user account. Any reason why?

minor cipherBOT Mar 19, 2022, 12:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

frigid orchid Mar 19, 2022, 1:43 AM

#

Hi there, is there any way to let Stripe Element support Dutch?

vocal wagon Mar 19, 2022, 2:18 AM

#

Hi, I'm from the UK. I have a Stripe account under a company name, but now trading in another name.

How do I edit my business details to reflect the new change?

Please suggest if I should create another account if that's easier. I'd rather have a quicker solution than go through the 7 day waiting period again. Thanks!

ashen verge Mar 19, 2022, 3:33 AM

#

how would yall do if a saved payment is not there then ask for one?

ashen verge Mar 19, 2022, 3:36 AM

#

vocal wagon Hi, I'm from the UK. I have a Stripe account under a company name, but now tradi...

just change account details

ashen verge Mar 19, 2022, 3:36 AM

#

vocal wagon Hi, I'm from the UK. I have a Stripe account under a company name, but now tradi...

change biz name

vocal wagon Mar 19, 2022, 3:38 AM

#

ashen verge change biz name

Thanks, but I mean to change the legal details on the 'business details' section that you can't change

tidal mesa Mar 19, 2022, 3:38 AM

#

Hello,
I have a digital product and I’m trying to build a custom dashboard where I can see monthly or annual revenue. Not only that, but I need to be able to do custom calculations on the revenue using some custom data from my own database. I also need to be able to break out taxes by state.

My question is if there is an efficient way to get bulk data via the API. I understand that there is a 100 read/write operation limit using the API which isn’t ideal for my situation.

One scenario would be

Grab payment intent data for the year
Sift through that data and separate net revenue, automated taxes, stripe fees and the customer state for the purchase.
Then I could display those results in my own tables, build my own custom filters, etc.
I would also take custom data from my database and calculate percentages.

This is easy to do if we’re talking about grabbing 100 payment intent records, but if we’re talking 100,000 it would be some serious strain on the API. I’m struggling to find information on how to handle retrieving large data sets via the Stripe API or if this kind of custom reporting is even possible.

ashen verge Mar 19, 2022, 3:39 AM

#

vocal wagon Thanks, but I mean to change the legal details on the 'business details' section...

Sorry UK must be diff

#

Contact stripe support

ashen verge Mar 19, 2022, 3:58 AM

#

tidal mesa Hello, I have a digital product and I’m trying to build a custom dashboard wher...

seems like you need a 3rd party use a db and use the webhooks

ashen verge Mar 19, 2022, 3:59 AM

#

tidal mesa Hello, I have a digital product and I’m trying to build a custom dashboard wher...

save your data on another source

tidal mesa Mar 19, 2022, 3:59 AM

#

ashen verge seems like you need a 3rd party use a db and use the webhooks

Yeah, that's what I was afraid of. Having to use the webhooks to manage the data in an external DB

ashen verge Mar 19, 2022, 3:59 AM

#

thats what im doing

#

right now im not doing all that but thats what i would do

tidal mesa Mar 19, 2022, 4:00 AM

#

ashen verge thats what im doing

I figured that since Stripe is a payment processor its API isn't meant for what I'm trying to accomplish. Just needed to get some other opinions. I appreciate it!

minor cipherBOT Mar 19, 2022, 4:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

nova quail Mar 19, 2022, 4:24 AM

#

Hi, I'm getting this error "Too many charges with transfer group: *********BPY" when I'm pulling the list of charges specifying "transfer group" in the API call. Any idea? I'm using Stripe connect and I assume this is the only option to pull charges based on a specific connect account.

ornate bloom Mar 19, 2022, 5:43 AM

#

Hi Team,
is it possible retrieve customer details using customer email?

south heart Mar 19, 2022, 5:55 AM

#

im not developer but buyer and my payment on stripe is declined, i called bank, wistia to whom i am trying to pay but no help. Im based in india, is it something related to RBI mandate ?

ornate bloom Mar 19, 2022, 6:11 AM

#

ornate bloom Hi Team, is it possible retrieve customer details using customer email?

Hi any reply.

rough creek Mar 19, 2022, 6:28 AM

#

Hi, I setup stripe on my shopify store about 2 weeks ago & I had customers complain to me that they could not checkout using applepay/gpay as it showed an error when they attempted to do so. I have reached out to stripe support multiple times asking them for a zoom call, getting declined then asking them to send a support team member to solve this for me & the person answering my email kept dodging this question. He/she is completely wasting my time & is not sincere in providing any sort of help. In fact, it almost feels like it is an automated response. What they did do was link me articles from shopify telling me to simply go to manage payment methods & enable apple pay, I think to myself that if it were that simple I would not have been here in the first place! Anyway, apple pay is enabled on shopify but it is stripe which is causing the problem. After going back & foth with the useless email support I decided to come here to ask for help since the person writing those emails to me really had no sincere intention of providing any help other than writing emails back full of confusing & contradicting information which isn't even comprehensible to someone who is not a tech wiz

hollow pecan Mar 19, 2022, 7:08 AM

#

Hi,
I was wondering if I could get some help with charges vs payment intents. I was wondering if the charges api can handle apple pay, and if not, if someone could give me a hand with migrating?
PS. also wondering what confirm vs capture is

sharp cape Mar 19, 2022, 7:49 AM

#

Hi. I am having an issue with blocked payments on my Stripe account. My bank account is in the UK and my payments are coming from Turkey. How do I unblock payments please?

minor cipherBOT Mar 19, 2022, 8:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

supple oracle Mar 19, 2022, 8:39 AM

#

if i have successfully bid ( but it's keep on hold ) available and showing in stripe account ) but it's not completed and i refund it

the sripe fee's will refunded or it still will be showing to me

#

it's not deducted from the bank account , just on hold

vocal wagon Mar 19, 2022, 9:16 AM

#

Need support

#

Réal Support

upbeat slate Mar 19, 2022, 9:45 AM

#

Hello, I have already read the documentation many times, I can’t understand, I’m trying to create a subscription and so that the status would become active only after the user pays the invoice that came to the mail, what am I doing wrong?

#

Now I get subscribe with status active

verbal helm Mar 19, 2022, 11:00 AM

#

Hi

#

What does the "incomplete" mean next to a payment mean? When I open it there is a lot of programing language that I don't understand...

minor cipherBOT Mar 19, 2022, 12:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

safe gorge Mar 19, 2022, 1:17 PM

#

Hello Import endpoints from test mode to live, It just getting stuck

tidal mesa Mar 19, 2022, 1:55 PM

#

verbal helm What does the "incomplete" mean next to a payment mean? When I open it there is ...

Generally when I see "incomplete" I click into the actual payment and scroll down to the "Events and Logs" section. There you should see information on the current status of the Payment Intent.

Screen_Shot_2022-03-19_at_8.53.28_AM.png

warm comet Mar 19, 2022, 2:29 PM

#

Hello, need help/advise on how to restrict country selection to only Japan when onboarding users for stripe connect standard account. Does any know how to do that?

static zodiac Mar 19, 2022, 2:39 PM

#

Hello I need help how can I delete the account from here I have three accounts how do I delete two of them

tender pawn Mar 19, 2022, 3:05 PM

#

Quick question! After calling StripeInvoice Pay and getting back an Invoice object, is this request synchronous? Do I know immediately if the payment was successful, or do I need to wait and call back to check the final status of the payment? In my other project I am using Webhooks to finalize the record, but I just want to make sure that there isn't another way.

tender pawn Mar 19, 2022, 3:33 PM

#

On a similar topic. It is unclear how to add line items to your invoice. After looking through the API docs on stripe I resorted to googling it which affirms that there isn't clear documentation on this particular subject.

#

#

..headed for Stack

minor cipherBOT Mar 19, 2022, 4:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

warm comet Mar 19, 2022, 4:01 PM

#

static zodiac Hello I need help how can I delete the account from here I have three accounts h...

@static zodiac
Here's some step that I take to close accounts!

Select the account you want to delete from the pull down on the left top of your dashboard
Got to settings screen from the gear mark on the right top
Go to Account Details
Scroll down to the very bottom and youll see an red button with "Close Account" title.

tidal mesa Mar 19, 2022, 4:28 PM

#

tender pawn On a similar topic. It is unclear how to add line items to your invoice. After...

From what I've learned and experienced, there are two ways to do this. Auto-add to an invoice or manually add.

If you create a new invoice item and exclude the invoice argument, that invoice item will be automatically added to the next invoice created for that customer. That's what I'm doing in this code example. (image attached)

According to the stripe API docs, the other way is to just specify an invoice ID when creating the invoice item. https://stripe.com/docs/api/invoiceitems/create#create_invoiceitem-invoice

Hope this helps!

Screen_Shot_2022-03-19_at_11.21.36_AM.png

Stripe API reference – Create an invoice item – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

winged swift Mar 19, 2022, 4:47 PM

#

How can I get the session metadeta in payment_intend_succeeded webhook?

#

I can't figure out how.

tender pawn Mar 19, 2022, 4:48 PM

#

tidal mesa From what I've learned and experienced, there are two ways to do this. Auto-add ...

Thank you for the follow up on this. I did eventually figure this out!

simple goblet Mar 19, 2022, 5:04 PM

#

how can i manually expire session

serene adder Mar 19, 2022, 5:14 PM

#

High

#

Hi

#

Can you help me

raw cave Mar 19, 2022, 5:28 PM

#

👋 Hi, The loadStripe function returns a singleton?

idle iris Mar 19, 2022, 5:33 PM

#

rough creek Hi, I setup stripe on my shopify store about 2 weeks ago & I had customers compl...

(NOT with Stripe) I'll give you likely the same answer Discord Support would - Shopify has built entirely their own integration, and the engineers here have, quite literally, no insight into it. You will have to work with Shopify on your issue.

rough creek Mar 19, 2022, 5:35 PM

#

idle iris (**NOT** with Stripe) I'll give you likely the same answer Discord Support would...

They told me to go to stripe

#

I spoke with them

#

They were having none of it

idle iris Mar 19, 2022, 5:35 PM

#

hollow pecan Hi, I was wondering if I could get some help with charges vs payment intents. I...

"capture" relates to authorizing a charge - essentially, putting a "hold" - and later capturing the actual charge - proceeding with the actual payment. "confirm" relates to the multi-stage nature of intents - PaymentIntents, SetupIntents - confirming that the stages are complete and completing the action (which may or may not actually charge)

idle iris Mar 19, 2022, 5:39 PM

#

rough creek They told me to go to stripe

(NOT with Stripe) Unfortunately, the fact remains - it's entirely their integration. I am aware that apple pay both requires some level of registration or enabling - which would be handled by Shopify in this case - and can only be used on an IOS device with a card registered to it's account. Beyond that, I understand the frustration. But in this case, it's a bit like complaining to Visa about an under-done fish at a restaurant...

idle iris Mar 19, 2022, 5:40 PM

#

sharp cape Hi. I am having an issue with blocked payments on my Stripe account. My bank acc...

(NOT with Stripe) That's definitely a support question; the Discord support is literally unable to help with account issues. https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

idle iris Mar 19, 2022, 5:45 PM

#

winged swift How can I get the session metadeta in payment_intend_succeeded webhook?

(NOT with Stripe) You can't; not directly. The Session metadata doesn't carry forward to the payment_intent. BUT I believe you can get the session ID, and query the API to get that metadata. (MOST OFTEN the metadata doesn't carry forward. A useful exception is it DOES carry forward from a payment_intent to the underlying charge object)

winged swift Mar 19, 2022, 5:49 PM

#

idle iris (**NOT** with Stripe) You can't; not directly. The Session metadata doesn't car...

kinda sad, I have implemented it in the payment_intent data is this secure enough?

cold rivet Mar 19, 2022, 5:54 PM

#

We have been going between Stripe support anf GoDaddy Commerce support and they keep sending us to another party. Absolutely ridicules . We have problem where we cannot process live payments with error: The requirements.disabled_reason property on the account will provide information about why this account is currently disabled. If you are a customer trying to make a purchase, please contact the owner of this site. Your transaction has not been processed.

raw cave Mar 19, 2022, 6:06 PM

#

Make loadStripe() to a singleton is a good practice ?

cold rivet Mar 19, 2022, 6:08 PM

#

It seem like the issue with with the GoDaddy developer, when we disconnect and reconnect the accounts it doesn't request logging in or any authentication. GoDaddy are washing their hands off...

hollow pecan Mar 19, 2022, 6:30 PM

#

what is the equivalent of charge.paid, and the balance transaction on a paymentintent

idle iris Mar 19, 2022, 6:32 PM

#

winged swift kinda sad, I have implemented it in the payment_intent data is this secure enoug...

(NOT with Stripe) it's not really an issue with security - it's just that checkout session metadata is not automatically propagated forward to the payment_intent. It will "cost" you an API call (time, but Stripe doesn't charge for API calls) to fetch the checkout session object.

idle iris Mar 19, 2022, 6:33 PM

#

winged swift kinda sad, I have implemented it in the payment_intent data is this secure enoug...

(NOT with Stripe) I frequently attach the same metadata to multiple objects for this very reason.

cold rivet Mar 19, 2022, 7:03 PM

#

Question to engineers please, it seems our issue is that we cannot correctly re-connect to new Stripe account via GoDaddy page. Even if we log out and disconnect, once press re-connect it straight away says Connected without giving us a chance to log in and integrate with Stripe. Is there a way we can remove all traces of integration from Stripe account level?

tender pawn Mar 19, 2022, 7:04 PM

#

I'd like to see this example: (1) create new invoice (2) add invoiceitems using new invoice id
The documents show that you can reference the invoice id when adding invoice items but I am stuck at "create new invoice" with error message: Nothing to Invoice for Customer.

raw cave Mar 19, 2022, 7:29 PM

#

Someone can tell me about the loadStripe() function in the docs, in JS/TS. This function returns a promise, my question is,
It is a good practice make a singleton call of the loadStripe() function????

idle iris Mar 19, 2022, 7:53 PM

#

tender pawn I'd like to see this example: (1) create new invoice (2) add invoiceitems using...

(NOT with Stripe) I do not actively use Invoices, but I suspect you need to create new Invoice Items including an Invoice Id (self-generated) to cause them to be included in a specific Invoice. In general, all the messages about Invoices I've seen say that creating an Invoice automatically includes open Invoice Items - i.e. Items first, then Invoice.

idle iris Mar 19, 2022, 7:54 PM

#

raw cave Someone can tell me about the loadStripe() function in the docs, in JS/TS. This ...

(NOT with Stripe) I suspect there's no one on here that understands what you mean by "singleton" in this context... you might want to explain it a bit more detail...

minor cipherBOT Mar 19, 2022, 8:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vital slate Mar 19, 2022, 8:10 PM

#

Hi, I have a customer from Kyrgyzstan, I am trying to save the Tax ID for this customer but it seems Stripe doesn't support this country yet. How can I still display the Tax ID on the invoice? There doesn't seem to be an option to do so. Any idea/clue what to do in this situation?
ps. I already emailed to stripe-tax@stripe.com to request support for this country.

fallen ledge Mar 19, 2022, 8:28 PM

#

hey

#

i did all decuments for strips but i dont have memorandom of assoction

#

what i have to do to activate my acc on strips

#

how to setup my acc in united arab emirates

#

i did all decuments

#

but i dont have in uae memorandom of assocation

#

???

#

????

idle iris Mar 19, 2022, 8:50 PM

#

fallen ledge ????

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#

(NOT with Stripe) also, the engineers here assist with coding questions. They have no access to nor ability to assist with any account issues.

minor cipherBOT Mar 20, 2022, 12:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

warm comet Mar 20, 2022, 12:08 AM

#

warm comet Hello, need help/advise on how to restrict country selection to only Japan when ...

Can someone help me on this

slate remnant Mar 20, 2022, 2:06 AM

#

Can connected links be generated dynamically when a button is pressed? My goal is to create a separate payment gateway for vendors and administrators. I need to create a connected account manually for each vendor when they register, then I have to send them the links.

civic kite Mar 20, 2022, 2:17 AM

#

Hello, I am new. My question: my client has a sole proprietorship with her first and last name. I open a Stripe account for him to receive online payments. Can we create a commercial name (name of the merchant site) which is displayed when paying by card instead of his personal name and surname? thank you

tender pawn Mar 20, 2022, 2:26 AM

#

OK! So if I create the line items first and then I create the invoice, this works. New issue. (1) I am unable to edit the line item description. (2) Both meta data on the Invoice item and each line item is not working; I'm adding them but they don't appear anywhere after the invoice is finalized and appears as paid in the Stripde dashboard. Ideas?

tender pawn Mar 20, 2022, 2:56 AM

#

tender pawn OK! So if I create the line items first and then I create the invoice, this work...

OK, I have solved 1 of the 2 issues: MetData now sticking. The problem with the MetaData was that I was (both) editing after creating the stripe invoice item and customer -or- passing a NULL value. This is now working.

tender pawn Mar 20, 2022, 2:57 AM

#

tender pawn OK, I have solved 1 of the 2 issues: MetData now sticking. The problem with the...

Next: How do I change the litem item description? Currently the line item description is the description of the Product Price Item that I initially setup. I'd like to append some more detail to it but this doesn't seem to work.

minor cipherBOT Mar 20, 2022, 4:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tender pawn Mar 20, 2022, 4:08 AM

#

tender pawn Next: How do I change the litem item description? Currently the line item desc...

Solved! Had to lookup the Price and Product to grab the name and description for the line item and then explicitly set the item description property with this combined with my additional details.

frozen pulsar Mar 20, 2022, 6:15 AM

#

How do i report a glitch? It's a developing glitch

minor cipherBOT Mar 20, 2022, 8:00 AM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

trim mica Mar 20, 2022, 9:30 AM

#

fallen ledge ????

Contact the support??????? Via the help section in site???????????

#

?????????????????????

#

What's the point of having so many question marks

trim mica Mar 20, 2022, 9:30 AM

#

frozen pulsar How do i report a glitch? It's a developing glitch

Привет, а какой глюк

lapis gust Mar 20, 2022, 11:01 AM

#

Hello, in test data when I turn on stripe dashboard the auto-payout option for connect acccount (custom)
When will I actually see the payout coming out?
Is it a matter of minutes, or kind of a task where it happens on certain hour?

minor cipherBOT Mar 20, 2022, 12:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

hoary sand Mar 20, 2022, 1:20 PM

#

Is it possible to disable 3ds on my issuing cards that i make purchases with? I would like for my issuing cards to not have to pass any 3ds verification if at all possible to speed up checkout flow at certain merchants, that often require (sometimes) excessive 3ds verifications

lyric iris Mar 20, 2022, 1:26 PM

#

Hi. Is there a way to pull money from a connected Stripe Express account to the platform account. Not from a debit card, but from the Stripe funds or bank account?

clever tendon Mar 20, 2022, 2:07 PM

#

lyric iris Hi. Is there a way to pull money from a connected Stripe Express account to the ...

I'm working on a Connect integration myself and think I just read about this. You might be looking for transfer reversals... https://stripe.com/docs/api/transfer_reversals/create

#

I was wondering if anyone knows if the new Payment Elements work with Connect?

#

And does anyone know of any good pricing models for application fees? How does one explain to a potential user that they will have to pay Stripe fees PLUS platform fees? Express seems to allow the platform to absorb these fees, but I'm waining towards Standard for a few reasons and might have to review my application fee pricing

solemn bloom Mar 20, 2022, 2:51 PM

#

Hi, i just got scam in 1 produt, can i have the refund?

sterile cloud Mar 20, 2022, 3:40 PM

#

solemn bloom Hi, i just got scam in 1 produt, can i have the refund?

reach out to support. This is for developers who try to integrate stripe into their application, not for customers.

minor cipherBOT Mar 20, 2022, 4:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dusk nimbus Mar 20, 2022, 4:26 PM

#

I need to change my debit card I don't have access to the one one the account

thick thicket Mar 20, 2022, 4:44 PM

#

My email verification or password change dose T work

frigid orchid Mar 20, 2022, 4:49 PM

#

Hi all, is there any way to allow Google Pay, Apple Pay and probably Sumsang Pay within the Stripe Elements payment control? I'm using a pament intent to define what types of payments are allowed, but never had luck with Google Pay and Apple pay, although I've got them opened in the dashbord.

#

I can see it's in the Stripe's demo(https://stripe.com/docs/stripe-js/appearance-api), but I can't manage to add it to StripePayment control

idle iris Mar 20, 2022, 5:29 PM

#

lyric iris Hi. Is there a way to pull money from a connected Stripe Express account to the ...

(NOT with Stripe) Sort of - there's an "account debit" which can pull from the balance, which might put them in negative balance, which Stripe might resolve by debiting the attached bank account; there are a lot of limitations. see: https://stripe.com/docs/connect/account-debits

Debiting Express and Custom accounts

With Connect, your platform can directly debit the Stripe balance of an Express or Custom account.

idle iris Mar 20, 2022, 5:31 PM

#

clever tendon And does anyone know of any good pricing models for application fees? How does o...

(NOT with Stripe) yes, payment_elements work with Connect accounts..

lime grail Mar 20, 2022, 5:31 PM

#

Hello! Is there a way to verify stripe webhook signature without the raw body? I'm using 'github.com/aws/aws-lambda-go' package and it seems like the body gets somehow modified and I can't figure out how to pass the raw body into 'webhook.ConstructEvent' call.

idle iris Mar 20, 2022, 5:33 PM

#

lime grail Hello! Is there a way to verify stripe webhook signature without the raw body? I...

(NOT with Stripe) No; having the raw body is pretty much the entire point of the signature. However, others have dealt with AWS Lamba "mucking" with the body, and have solved it - search StackOverflow, or here for that matter, you should be able to find discussions of it.

lyric iris Mar 20, 2022, 5:56 PM

#

clever tendon I'm working on a Connect integration myself and think I just read about this. Yo...

These would be completely separate charges we needed to collect.

#

Basically when we're seeing our clients' clients challenge fees and Stripe stick us with the reversal and bank fees even though we're nothing to do with it. We've agreed to pass this onto our customers but have no mechanism for this as we don't have their credit cards on file as we only take a commission via stripe

modest timber Mar 20, 2022, 6:53 PM

#

is there a way to use local Stripe CLI to check subscriptions to test our webhook code? Namely, we want to see that customer.created event is sent and then simulate trial period, and then pay for subscription via subscription udpate events? Am I asking for too much?

minor cipherBOT Mar 20, 2022, 8:00 PM

#

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Mar 20, 2022, 8:22 PM

#

Hello. Is there any API to list all disputes of a Customer? Didn't find it on stripe API doc /issuing/quotes or /quotes.
Thanks

tiny kestrel Mar 20, 2022, 8:50 PM

#

Hi there, can we attach metadata to PaymentMethod objects?

finite crag Mar 20, 2022, 8:52 PM

#

Hi, I'm working on a web app where customers can buy vendors' products with a discount. My client wants vendors to be able to create products without authentication/account creation (to reduce friction) and for customer to buy that product before the vendor has performed onboarding. Aka my client want to hold the money until the vendor authenticate and then transfer it to vendor once they onboarded/created their account. I'm a bit puzzled on how to implement this via Stripe (or if its even legal to collect money for a vendor before they even authenticate).

#

Currently reading the doc to see what would be the best way to implement that flow.

unauthenticated/guest vendor creates a product
unauthenticated/guest customer buy that product
money is held until vendor authenticate
if vendor doesn't authenticate after a certain time period then customer is refunded

#

Basically could i be collecting the vendor's email in step 1, create an express account and account link, send them an email with a link to the account onboarding & start collecting payments on their behalf before they onboard.

#

on_behalf_of doc mention that you need a connected account id. So probably can't use that

sonic fulcrum Mar 20, 2022, 9:07 PM

#

how can i retrieve checkout session info like customer name email used in pre-built checkout session

sonic fulcrum Mar 20, 2022, 9:09 PM

#

sonic fulcrum how can i retrieve checkout session info like customer name email used in pre-bu...

📎 message.txt

sonic fulcrum Mar 20, 2022, 9:09 PM

#

sonic fulcrum how can i retrieve checkout session info like customer name email used in pre-bu...

this is my server side file

gusty fiber Mar 20, 2022, 9:11 PM

#

Hi, i have some questions about payment methods on subscriptions and on customer.

I added the ability tothe user to change the card from which the subscription invoices, if i add the same card over and over when i get the list of cards with const cards = await stripe.customers.listPaymentMethods( customerDetails.data[0].id, { type: 'card' } );

There are duplicate cards there but with different payment id.
Can i get the payment methods for subscription? Not customer? Can the duplicates be avoided?
I just wanna make a functionality where you can remove your card or add one on subscription and update the default payment method. Is it okay?

languid tulip Mar 20, 2022, 9:51 PM

#

ohadbenita-metadata

#

Mmunir-Checkout-webhooks

#

WhySoAsync-default-paymentmethods

#

kh-Connect

tropic cove Mar 20, 2022, 10:13 PM

#

Hi there, I wanted to get my tax form from Doordash. I didn’t receive that email to login to account. Who can I get that?????

#

They said contact stripe. I email that they send me email back to contact customer support. And Customer support is unavailable because, I don’t have any account

gusty fiber Mar 20, 2022, 10:24 PM

#

Can i use stripe customer portal in Electron?

wicked heron Mar 20, 2022, 10:26 PM

#

Hi, quick question - is there a way for my users to enable/request Instant Payouts on their own through the Express Dashboard? Or is this something that we have to build within our application ourselves

frigid orchid Mar 20, 2022, 11:01 PM

#

Hi all, is there any way to allow Google Pay, Apple Pay and probably Sumsang Pay within the Stripe Elements payment control? I'm using a payment intent to define what types of payments are allowed, but never had luck with Google Pay and Apple pay, although I've got them opened in the dashbord.
Image
I can see it's in the Stripe's demo(https://stripe.com/docs/stripe-js/appearance-api), but I can't manage to add it to StripePayment control

bitter wigeon Mar 20, 2022, 11:03 PM

#

I’ve contacted door dash multiple times in regards of my 1099 but they have no further assistance aside from telling me they’ll contact someone on your end. The number you have registered in my name is an old number and it won’t allow me to access the verification code to proceed with obtaining my 1099 to whom do I reach out to?

mossy cape Mar 20, 2022, 11:06 PM

#

Hey everyone. I’ve tried support but they’re a bit slow and haven’t provided the most accurate answers so far so thought i might try here. I’ve had a problem with a connected accounts payout getting a payout.updated event trigger which removed the reference property. This is going to cause problems with the usual flow our customers go through. Payouts before and after this problematic payout did not have this problem. Trying to figure out why the payout had its reference property removed when we didn’t trigger the event

frigid orchid Mar 20, 2022, 11:24 PM

#

frigid orchid Hi all, is there any way to allow Google Pay, Apple Pay and probably Sumsang Pay...

To answer my own question, it seems that I'm not using https and that's the reason

gilded agate Mar 21, 2022, 12:51 AM

#

Hi , where can i get secret for live mode ?
I am getting into an exception "SignatureVerificationException" in the webhooks.
I am on Spring boot stack

golden cosmos Mar 21, 2022, 1:11 AM

#

hemant-webhooks

feral aurora Mar 21, 2022, 2:39 AM

#

Hello!

I have a question about Subscriptions + PaymentSheets. This is the current flow I have:

Works:

I create a subscription with (payment_behavior = "default_incomplete") and it produces an invoice which contains a payment intent.
I pass the information required to the user's screen and setup the paymentsheet to finish and pay for the invoice.
Once paid, I set the payment method of the invoice as the customer's default payment method. This means the subscription I created at the start, now charges the customer's default payment method.
Error:
Now if I try to repeat steps 1-3 it fails on step 2. I'm able to create a subscription but the payment sheet fails to display. It doesn't even give me a stripe error code (I'm using react native). If I want to allow the user to create further subscription using the default payment method do I have do something else? The invoice is generated but the subscription is still in the incomplete state.

dark zinc Mar 21, 2022, 3:42 AM

#

Hey. They not want to verify my id, it says “we cant verify” but im brazilian and i already sent my id docs

wispy ether Mar 21, 2022, 3:44 AM

#

Hello, why stripe accept the invalid card info after the client press save button on the prebuilt check out webpage in setup mode? And is there any configs to make stripe validate the card info before accepting it as payment method?

nimble hound Mar 21, 2022, 5:16 AM

#

Hello

Need help on Cancel subscription on Overdue.
Let's take an example :

I have an active subscription with a monthly cycle.
For any reason, next month's payment failed. maybe because of insufficient balance or card expiry.
Now subscription in Overdue state. i want to cancel this subscription

Thanks

granite basin Mar 21, 2022, 5:53 AM

#

Hello
Do we have any webhook event where we could understand that that user tries the micro deposits with wrong values 3 times and Account is in Verification Failed status ?

jagged pasture Mar 21, 2022, 6:05 AM

#

Hello I am flutter developer and fetch issue in google pay integration using stripe. Anyone expert help me to resolve this, below is my issue link. Thanks in advance

https://stackoverflow.com/questions/71553333/google-pay-using-stripe-shows-error-in-flutter

Stack Overflow

Google pay using Stripe shows error in flutter

I integrate google pay using stripe in flutter. Here is my code

I also create google_pay_payment_profile.json file. Here is my json file

When i try to payment its show below error

steep ridge Mar 21, 2022, 6:06 AM

#

Removed for privacy. Original question was in relation to dealing with large volume

nocturne swan Mar 21, 2022, 7:23 AM

#

Hello

#

I need help for to integrate stripe

#

just want to ask few things

versed kiln Mar 21, 2022, 7:27 AM

#

Hi Team,
How can i ask user to update his/her card details or bank details for existing subscriptions in case of card lost/block or account change.
is there any url or example which i can refer?

wicked wasp Mar 21, 2022, 7:32 AM

#

Hi guys, right now this is my code to handle payment

#

but theres some cases where i cant accept payment because in stripe it says my stripe is not integrated with 3ds

#

can someone help me how to do it

misty hornet Mar 21, 2022, 7:51 AM

#

Hi @wicked wasp Shall we keep the discussion in the thread?

wicked wasp Mar 21, 2022, 7:52 AM

#

you already did

wintry turtle Mar 21, 2022, 7:58 AM

#

Hey!
I was using the stripe <PaymentElement>, in the docs I can see that you can pass a theme into it.
However I was wondering there is a way to customize the input field styling with css?

sacred crown Mar 21, 2022, 8:03 AM

#

Hello dev, the transfer reversal transfers the amount from our connected account users back to the stripe main balance?

unkempt arrow Mar 21, 2022, 8:36 AM

#

Hey, I am running a marketing agency ... I want to charge my clients on a lead basis. (means, when the lead will come money, will automatically be deducted..from the client's account) can I charge my clients on a lead basis automatically with zapier integration in stripe,?? or any other way

wicked wasp Mar 21, 2022, 8:47 AM

#

how to migrate this lines of code @misty hornet

#

silver sky Mar 21, 2022, 8:54 AM

#

Hi I need to implement ACH Debit V2 (in Beta mode)

#

Do we need to create mandate for it?

versed kiln Mar 21, 2022, 9:09 AM

#

Hi Team, is there any way to trigger invoice.upcoming web-hook manually to test out the event data(dont want to wait for 3 days to get an event)?

opal leaf Mar 21, 2022, 9:12 AM

#

Hello!
According to stripe.com/docs/api/checkout/sessions/create with mode=payment there is only a discounts field that i may fill in coupon or promotion_code. How can i just add a discount amount directly to the session and/or line_items?

lyric iris Mar 21, 2022, 9:16 AM

#

Hi. Is there a way to pull money from a connected Stripe Express account to the platform account. Not from a debit card, but from the Stripe funds or bank account?

weak nymph Mar 21, 2022, 9:20 AM

#

Hi! It seems not possible anymore to add elements to default radar list (email/fingerprint) with the API without having "Radar for Team" or something like that. Is that true? Even while it's default list?

lapis gust Mar 21, 2022, 9:29 AM

#

Hello!
I am doing payments with Custom Connect accounts, destination charges on-behalf-of
I know what is the application fee I'm sending, but I don't know what is the fee Stripe is taking and the interchange fee.
I want to know per each transaction what was the net profit I gained (which is probably application fee minus stripe fee minus IC fee)

How can I get this data via the API/webhook?

wintry turtle Mar 21, 2022, 9:45 AM

#

Hi again!
When passing in a custom font url to the stripe elements, I'm getting
controller-31449690106fb498a299952ce1879128.js:1 Invalid src value in font configuration: http://localhost:4200/fonts/my-custom-font.woff2. URLs have to start with 'https://' or 'data:'.

I saw here someone said it should be fixed if you pass a relative URL.
https://github.com/stripe-archive/react-stripe-elements/issues/285

This is how I'm using it (though still getting the above error) - can you point me to the right direction please?

      {
        family: 'my-custom-font',
        src: `url(/fonts/my-custom-font.woff2)`, 
        weight: '100',
      },

I think it's reasonable to assume that dev environments have URLs starting with http://, right?

GitHub

Unable to use custom local font in stripe elements · Issue #285 · s...

Summary I need to use custom font for stripe elements in my project. I want to use a local font (woff2 file), not loaded from google api (or from somewhere else) I am trying to pass a font using th...

frosty coyote Mar 21, 2022, 9:48 AM

#

I just tried to add a test bank accounts, and got an error saying they are no supported at this time? Is there a way I can test having multiple currency bank accounts, in test mode? I need to test receiving and transferring in EUR and GBP.

sick silo Mar 21, 2022, 9:53 AM

#

is it possible to change button text? I can't find solution anything about it :/

Can i set default country? I would like to have USA instead of Afganistan

astral crown Mar 21, 2022, 9:57 AM

#

Hi,
Is there a problem with hotmail adress for stripe Connect account? A seller try to create Strip connect Account with an individual profile but it's still asking for professional number. People with gmail and hotmail adress didn't have this problem. Please, help me.

gaunt nebula Mar 21, 2022, 9:58 AM

#

HI ,
I want to categorize my payment , base on category so is it possible ?

cerulean pineBOT Mar 21, 2022, 10:02 AM

#

:question: @astral crown Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

graceful idol Mar 21, 2022, 10:05 AM

#

Hello. I am using coupons for invoices and what I am trying to achieve is a coupon for unlimited uses but with limit per account = 1. How can I have it?

humble hazel Mar 21, 2022, 10:18 AM

#

Hey Stripe Support team! I can't get into Stripe. SMS are not recieved, auth app doesn't work either. Please support @cerulean pine

cerulean pineBOT Mar 21, 2022, 10:18 AM

#

:question: @humble hazel Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

vocal wagon Mar 21, 2022, 10:24 AM

#

hello dev community! i have a question with regards to setup of my setupIntents

vocal wagon Mar 21, 2022, 10:28 AM

#

vocal wagon hello dev community! i have a question with regards to setup of my setupIntents

I create setupIntents on server-sive via stripe SDK. then, I use client_sectet of the setupIntent to collect card data via payment element form stripe.JS (client-side) SDK. Then on submit i use confirmSetup. so good so far. but recently i spotted one issue... my setupIntent got a status requires_action after the confirmation, and the next_action says use_stripe_sdk. Two questions:

waxen quail Mar 21, 2022, 10:30 AM

#

juicy28-subscription

hasty radish Mar 21, 2022, 10:31 AM

#

Why can billing_details be set with stripe.confirmPayment() but not with stripe.paymentIntents.create() or stripe.paymentIntents.update()?

loud summit Mar 21, 2022, 10:57 AM

#

Hi all!

I need to restrict customer (by email or credit card) to use only one trial period on buy subscriptions.
Example flow:

Customer buy a subscription for the first time — customer receive a trial.
Customer cancels the subscription when the trial ends or earlier.
Customer buy a new subscription (with the same credit card and\or same email) and as result — customer should not receive a trial again.

Can Stripe do this?
I couldn`t find this in the Stripe documentation.

acoustic aurora Mar 21, 2022, 11:08 AM

#

Hi,
I want to know if it is possible to take money (withdraw) from a connected account to system account .... not an application fees ?

fringe raven Mar 21, 2022, 11:09 AM

#

Hello, Can i use single account for two domains? my company has two websites

vocal wagon Mar 21, 2022, 11:24 AM

#

Hello support team, can i charge customer second time if i have only payment information like this

clever tendon Mar 21, 2022, 11:30 AM

#

hey folks, what's the best way to convey Stripe Connect (Standard) fees + application fee to the user? Express seems to charge the platform the fees and keeps that simple, but Standard looks like it'll be more complex to explain.

is there an API to calculate potential fees. e.g. a user inputs $100 to sell something and we can display "you'll receive $XX"? Taking into account their account location and the application_fee?

frigid orchid Mar 21, 2022, 11:31 AM

#

Hi all, I'm using Stripe Elements to receive payments. There are some payment methods like iDEAL, which requires the user to go to the bank's website and return. I wonder is there a timeout for their payment? And how long is the timeout?

vocal wagon Mar 21, 2022, 11:46 AM

#

Hello! I'm trying to reconciliate multiple currencies on a custom dashboard and trying to make it as on par with the default Stripe dashboard as possible. But I'm running into something I can't figure out:
When the account doesn't have a certain currency, Stripe applies a conversion rate to the account default currency and when it does it channels the funds to that particular currency balance. The problem is when it displays the reports overview it says that it is combining multiple currencies with an estimated conversion rate but that conversion rate differs a lot with the transaction conversion rate it applies that I mention earlier (0.8875 in transaction vs 0.9056 report est. USD-EUR)

I would like to know how can I get the same conversion rate estimate as Stripe to run my custom reports.

Thank you in advance 🙏

primal tartan Mar 21, 2022, 11:49 AM

#

Hi! we're using stripe payment request button to charge our customers using wallet options. for some reason canMakePayment function returns null when we load our payment page in mobile in a supported browser with an active google pay card. (took an example from chrome dev tools but same happens in a real device). what can be the reason? Thanks

spark pilot Mar 21, 2022, 12:39 PM

#

Hi I am trying to make an if statement in my webhook to specify what price ID to make a database entry for. I do not know how to get the price ID from the checkout.session.completed event

#

https://dpaste.org/1BJs

wicked wasp Mar 21, 2022, 12:52 PM

#

i jsut migrate my stripe

#

which card should i use to test the 3ds

silk moss Mar 21, 2022, 1:07 PM

#

hey what should i add purpose code i m from india i sell 3d models digital products gta 5 game mods

cerulean pineBOT Mar 21, 2022, 1:08 PM

#

:question: @silk moss Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

silk moss Mar 21, 2022, 1:09 PM

#

ok

sacred crown Mar 21, 2022, 1:11 PM

#

Hello dev , reverse_transfer: true, pull back the funds from the connected account to cover the refund , which connected account?

surreal moth Mar 21, 2022, 1:25 PM

#

Hi fellow devs, do you know any ressources on payment for Stripe Connect in React Native ? I can only finds docs for React

lyric wyvern Mar 21, 2022, 1:33 PM

#

Hello, i'm allowing Apple Pay when setting card for later payments in RN.
The amount showing in Apple Pay modal is : "Pending".
Apple is currently refusing to deploy my application. How can i handle this case ?

mild locust Mar 21, 2022, 1:46 PM

#

I have a question about fees. We're working on "pass fee to customer" functionality and are getting some weird numbers.

array:5 [▼
"amount" => 19900
"numerator" => 19930
"denominator" => 0.971
"billable" => 205.25
"fee" => 6.25
]

light sparrow Mar 21, 2022, 1:49 PM

#

HI All, I've been working with connected accounts and was looking into a possibility of placing TEST payments for connected accounts. I've successfully placed LIVE payments.

All that I have is connected account's Stripe ID. Is it possible with Stripe ID or do I have to get more info (like keys etc which I think account owner won't provide for obvious reasons).

TIA

earnest stream Mar 21, 2022, 1:57 PM

#

Hi,
We are integrated with Stripe, and are allowing customers to save debit/credit cards for future usage using various methods, and one of them is Apple Pay.
Is there a way for me to use Stripe API to find all PaymentMethods that my customers added via Apple Pay?
I am using Stripe's .NET SDK, and if I have an individual Payment Method ID, I can do var paymentMethod = new PaymentMethodService().Get("pm_xyz"), and then check bool isApplePay = paymentMethod.Card?.Wallet?.ApplePay != null. This will tell me that the card was set up with ApplePay.
But is there a way to list all such cards at once with .NET SDK, or by any other means?

wind ether Mar 21, 2022, 2:02 PM

#

Hey, I got a question about refunds. In the balance transaction for a refund, will the avaiable_on field be when the refund will be available on the customers account ?

west surge Mar 21, 2022, 2:07 PM

#

Hi, question for anyone that can help

#

I have a customer with a blocked payment method due to high risk

#

#

I don't have 'add to allow list' can anyone help?

slate fern Mar 21, 2022, 2:11 PM

#

I'm Brazilian and I'm not able to verify my discord bot through Stripe. It saves my documents, but at the end it shows this message "We are unable to verify your identity because one or more of the documents you provided are invalid. Please try again."

static compass Mar 21, 2022, 2:26 PM

#

hi all, im trying to connect payouts to payments, i have a table where i hold payments by payment intent id, is there a way to get the "Connections" from the api as it is in the dashboard?

inner pumice Mar 21, 2022, 2:28 PM

#

We're suddenly getting many "Request rate limit exceeded. You can learn more about rate limits here https://stripe.com/docs/rate-limits." that has lasted over an hour. Is there any way to increase the limit or ways for help us track down which api calls are taking up all our requests?

limpid widget Mar 21, 2022, 2:32 PM

#

I created a checkout session with data in 'line_items.price_data.product_data.metadata'. However, when I am retrieving the Checkout session's line items, The response returns empty metadata. Is this expected? I am on API 2020-08-27

young lichen Mar 21, 2022, 2:40 PM

#

is there a simple way to search the developer logs for a last4? The transaction is not showing under failed but it shows failed in woo

#

1 sec

oblique gorge Mar 21, 2022, 2:47 PM

#

Hello Team,

Is there any way I can see the headers that I sent with payment intent request in stripe?

young lichen Mar 21, 2022, 2:47 PM

#

I had a charge fail that doesnt appear in the normal payment log. Normally this means the card was flagged or something and you have to search through the Developer Logs. Is there some way to search the developer logs for a transaction using the last4 or the amount?

ember bear Mar 21, 2022, 2:47 PM

#

@young lichen let's keep it in the thread I opened

rose otter Mar 21, 2022, 2:49 PM

#

@solemn vessel This is your warning. I understand that you're in a frustrating situation but aggressive language and spamming the main channel is against our rules.

plain egret Mar 21, 2022, 2:59 PM

#

how do we enable dispute email notifications for a user?

vocal wagon Mar 21, 2022, 3:03 PM

#

Hello,

I have a question about API keys, I'm setting up the stripe account for an e-commerce site.
On the onboarding status stripe tells me "Accept real payment
Step 3 / 4
To start processing real payments, copy your production API keys into your integration." but I have no idea where I should copy them.

In addition, orders have already been placed on the site. I received the payment on the account but they do not appear on the Stripe Dashboard, is this normal? How to modify that?

smoky pasture Mar 21, 2022, 3:14 PM

#

Hi everyone. I have problems updating a payment link

viscid burrow Mar 21, 2022, 3:20 PM

#

What is the difference between "asynchronous" and "delayed" payment methods. Some payment methods are "delayed payment methods" and you list them but Bancontact and Afterpay are not listed as requiring listening for a delayed payment but you get to this "asynchronous" payment page. Aren't "asynchronous" payments just delayed payments? What is the difference? And in both cases don't you need a server listening for payment_intent.succeeded?

raven brook Mar 21, 2022, 3:21 PM

#

Hi. I have a question regarding stripe connect setting - bank details set up. We would like to have the bank details updated . Can you assist which part of the total has the feature to update the connect bank account details?

#

I already added one. we would like to replace that with another data. Im not seeing the option to update?

stoic parrot Mar 21, 2022, 3:24 PM

#

Hello Team
I am facing issue after bacs integration
when i going to redirect by success url then I facing some issue

vocal wagon Mar 21, 2022, 3:28 PM

#

Hello everyone. I have a question regarding price changes. I would like to update the amount of a price (i.e. updating from 500$ to 1000$) that is already linked to the subscriptions of hundreds of customers. Is there any other way than updating N subscriptions with API calls ?

hollow sand Mar 21, 2022, 3:30 PM

#

Hello everyone 🙂
I would like to know if there is a way to know the Promotion Code used on a previous Invoices (not Coupon)
I can get it with CLI from a Subscription : stripe subscriptions retrieve sub_XXX -> discount.promotion_code
But from a Invoice, I don't have the information, only the Coupon is displayed, the promotion_code is set to null

wooden wyvern Mar 21, 2022, 3:30 PM

#

Hey! I have a project with working code in test mode that allows us to do a pre-auth charge (manual) and then take further payment from a customer on their behalf at a later date, but when switching to live mode the 'action' to create a payment on a customer wasn't available - is there some further settings i need to adjust to allow this same workflow on live?

warm pewter Mar 21, 2022, 3:32 PM

#

I saw an error message I'd never seen before, while working with us_bank_account payments. It says, "This PaymentIntent requires a mandate, but no existing mandate was found. Collect mandate acceptance from the customer and try again, providing acceptance data in the mandate_data parameter." What does this mean and what am I supposed to do with it?

winter kraken Mar 21, 2022, 3:34 PM

#

Hi, we are currently creating payments intents when someone clicks pay. We then wait for the response before marking the payment as complete

#

The problem is, some people are being charged twice, because the payment intents are coming back very slowly so they refresh the page and try again

#

But the first did actually go through

#

We are going to change this process so we create the PI when the page loads, but wondered if there are any quick fixes we can do?

#

An idempotent key maybe?

vocal wagon Mar 21, 2022, 4:02 PM

#

Hi.
I'm using Stripe Connect.
I did all request using the generated access-token because I know well the lifecycle of OAuth.
But, what if i want to use the recommanded way setting Stripe-Account in header.
Do I still have to manage the AccessToken/RefreshToken lifecycle?

valid inlet Mar 21, 2022, 4:16 PM

#

I submitted a request and nobody got back to me about me being locked out of my stripe account. I don’t have the same cellphone number I used for the account anymore.

glacial grove Mar 21, 2022, 4:17 PM

#

hello
we just migrated from account acct_1AfxJ5CFvGBZiPdE to acct_1JAB41GTsLVnzqGE
would you be able to help me: i'm trying to understand why 35% of our payments in our new account go through SCA while we had only 1% of SCA on our previous account.
how would you explain this?
thank you

spark pilot Mar 21, 2022, 4:26 PM

#

Can someone tell me why this webhook is failing? https://dpaste.org/9bnO

tender pawn Mar 21, 2022, 4:37 PM

#

I have a quick question about the Invoice API. I can't figure out how to change the Bill to line that you see on the finalized receipt. Right now it is the email address I'm passing in billing details. I have another general question about Customers as well.

proper ridge Mar 21, 2022, 4:53 PM

#

Hi, I'm working on a billing/subscriptions integration. I just want to confirm what's the best way to perform "cancel now and refund unused amount" action.
Say, a customer has $10 per month product. 15 days into their period they cancel the subscription immediately, so they should receive a $5 refund.

inner pumice Mar 21, 2022, 5:00 PM

#

Regarding the Stripe Rate Limit. Is it possible for an attacker to have the stripe checkout form opened and constantly submit different credit cards without ever having to create a new stripe checkout instance? Would each click of the "pay" button count as one request?

ripe talon Mar 21, 2022, 5:13 PM

#

I need some help with a transaction

#

I want to check the security of a transaction that I am currently dealing with. I had someone purchase a shirt order off of me and wants me to pay the carrier. I want to make sure its 100% good before I do anything else

languid tulip Mar 21, 2022, 5:21 PM

#

@ripe talon please use the thread above that I created!

ripe talon Mar 21, 2022, 5:22 PM

#

ripe talon I need some help with a transaction

I want to check the security of a transaction that I am currently dealing with. I had someone purchase a shirt order off of me and wants me to pay the carrier. I want to make sure its 100% good before I do anything else

#

@languid tulip did you get my thread

languid tulip Mar 21, 2022, 5:26 PM

#

@ripe talon please look above and there is a thread under your first post that you can click on to see replies. We correspond within these threads to keep everything organized!

royal crow Mar 21, 2022, 5:30 PM

#

Can I ask someone to point me in the right direction? I am using C# .Net... I want to allow a user on my site to pick a Subscription plan, sign up for it, and they then have reoccuring billing. My questions: Do I have to CREATE CUSTOMER first, get their ID, and then I can call the checkout page for the subscription ?

slender pebble Mar 21, 2022, 5:37 PM

#

From the dashboard, is it possible to create a user's subscription in the past date?

sturdy night Mar 21, 2022, 5:40 PM

#

When manually installing stripe PHP (vs composer) do the files (init.php, data, lib) need to be accessible to the browser by direct URL? Or can they be placed outside of the vhost and only need to be accessible to the include_once()?

misty stream Mar 21, 2022, 5:44 PM

#

I had one doubt regarding stripe currently I have 3 plans basic free and standard. So on frontend I am limiting some features based on subscription plan (free/basic/standard) Now lets say user subscription is done and he is on trial period and after trial period gets over if payment fails then how are you handling that scenario?

Should I add additional attribute like isPaymentDone true/false in users data model

languid tulip Mar 21, 2022, 5:53 PM

#

@copper night you stated: Hi! I have a woocommerce site, where I have been using stripe payment. I have uninstalled it, but it still loads some cookies for stripe payment. How can I remove them?
I'm starting a thread for you here.

little bone Mar 21, 2022, 5:56 PM

#

Hey 👋 We're getting Apple's domain verification service appears to be temporarily down. errors, and wondered if there's a status page we can see this from?

static compass Mar 21, 2022, 6:02 PM

#

is there any way to simulate an "automatic" payout? without waiting for x days

idle jay Mar 21, 2022, 6:07 PM

#

Hi Support, I am trying to send MOTO flag set to true on payment intent. but getting "Received unknown parameter: payment_method_options[card][moto]" error message. can you please help me on this issue?

half shard Mar 21, 2022, 6:30 PM

#

how to set a default payment method for trial subscriptions?

limpid widget Mar 21, 2022, 6:36 PM

#

Is there a way that we can tell through the Stripe dashboard whether a saved card has 3D Secure enabled?
Is it expected that when a bank declines a payment due to 3D Secure rules, that the decline code is a generic "card_declined"/"try_again_later"? I would have expected a 3D Secure specific error.
Should we be setting request_three_d_secure to any instead of the default? (perhaps only for customers in the UK). Thanks in advance

sharp lynx Mar 21, 2022, 6:38 PM

#

Hi
Im working with custom accounts.
I need to provoke the error that ask for bank account validation document but i didnt find the way to do that.

unborn wagon Mar 21, 2022, 6:41 PM

#

Hello!

What is a parameter that helps us differentiate between a customer and a company ?

astral crown Mar 21, 2022, 6:44 PM

#

Can someone help me with Api call for a Bubble website since I very new with this manipulation? I want to delete a connected account

swift cape Mar 21, 2022, 6:53 PM

#

is there any way to filter through developers->webhooks for a particular webhook type? or search for past webhooks?

faint oyster Mar 21, 2022, 7:08 PM

#

Hi there!
I'm trying to get MRR by Subscription through API, but I just can't find correct field with its Amount, not even at Subscription, Subscription Items, Plans, Products, Price...
Does some of you guys know where can I find its amount, or how can I calculate it, please?
Thanks in advance!

kindred hedge Mar 21, 2022, 7:32 PM

#

Hi, we're presently testing Stripe transactions, and I have a question about the amount charged on our end versus the amount settled in our Stripe account. Can I request that we please strike up a private chat regarding this matter?

jaunty wind Mar 21, 2022, 7:37 PM

#

My client is based in Antigua. Can they use Stripe on their website to accept payments?

coral maple Mar 21, 2022, 7:46 PM

#

Hi all Stripe dev-folk! Any idea why I might not have access to stripe.billingPortal.configurations object in my Node environment? I'm using API version 2020-08-27. Nothing other than the sessions object seems to be defined in index.d.ts -- this is odd, non?

meager dawn Mar 21, 2022, 8:06 PM

#

Hey everyone. In our pricing model, clients can choose to subscribe to individual products, or choose a plan that gives access to all products. Then for clients who are subscribed to N products, they have the option to upgrade to the "full plan", which will prorate on all existing subscriptions. I had asked about this some time ago here on this channel and concluded that for previewing proration I could add invoice lines to an Invoices upcoming call, and that works great. However... when I want to then create the actual subscription... the only parameter I can use is "add_invoice_items" which is a different pattern because I can't just add invoice items with amount/currency/description, instead there need to be associated prices. What are my options? I basically want to create a subscription while crediting back remaining amounts for any individual product subscriptions, and finally cancel those subscriptions.

unborn wagon Mar 21, 2022, 8:18 PM

#

Hello ! I just noticed a bit of a bug

gritty kernel Mar 21, 2022, 8:21 PM

#

Hey im trying custom onboarding, but when i try to create account, I dont see prop "representative". Im using api-version "2020-08-27"

unkempt pagoda Mar 21, 2022, 8:25 PM

#

Hey Guys, I need to get the user name from ios SDK

#

Android is done, but i can't find the iOS

gilded goblet Mar 21, 2022, 8:28 PM

#

Maybe a silly question, but are there tradeoffs/considerations to be aware of when redirecting a user on the frontend with stripe.redirectToCheckout() vs on the server with something like res.redirect(303, session.url)?

woven flare Mar 21, 2022, 8:37 PM

#

help please

#

i need help because of my acc is banned

tired relic Mar 21, 2022, 8:44 PM

#

greetings, how can I check the metadata on a charge object as opposed to the payment intent object?

tired crater Mar 21, 2022, 9:19 PM

#

I'm noticing a setting for stripe tax, which is "Enable automatic tax calculation". If this is enabled and the user doesn't have a zip code, does stripe skip calculation of tax for that user or does stripe skip charging that customer?

peak ember Mar 21, 2022, 9:22 PM

#

All,,, I am new to Stripe but I have a question regards the payment intents "how to manually setup banking information that allows us to use payment intents on a recurring basis?"

warm ocean Mar 21, 2022, 9:22 PM

#

Hi. I want to refund my customer when there is a PI.confirm then a pi failed. Do you have Stripe test card for that?

rocky steeple Mar 21, 2022, 9:37 PM

#

Hey there, I'm using Stripe.js with elements to collect customer credit card info with a SetupIntent generated on the server, and I have a customer in Romania who is attempting to add their card but Stripe keeps reporting a generic_decline when they attempt to complete card setup by entering their card info and the frontend uses stripe.confirmSetup(). The stripe.elements form is not collecting the customers name, but the customer is adamant that they spoke to their bank and this is why the card setup is failing. Im pretty skeptical that this would resolve their problem, but is there any way to force collect billing info when using Stripe elements?

silk sleet Mar 21, 2022, 9:46 PM

#

Hello, I'm sorry, is there ability to chargeback or freeze amount on connected account balance?

sturdy night Mar 21, 2022, 10:40 PM

#

When creating a checkout session object, you can set customer_email which will populate the checkout page with their email. Is there a way to pass this, but leave the email field on the checkout page editable so the customer may change the email for their purchase if they want to?

old hawk Mar 21, 2022, 10:40 PM

#

Hello, I need help to connect my website with stripe, before I used PayPal, but I wanted to switch to stripe and I can't understand how the stripe API works, I need to create a payment link that contains a specific transaction ID so that when the payment is completed I can know which customer has been the one who made the purchase, I've spent hours and hours fighting with the stripe API but I can't make it work.

spring kernel Mar 21, 2022, 10:43 PM

#

Help! trying to sign into my account and I'm not getting the verification code

winter mirage Mar 21, 2022, 11:08 PM

#

Hey team! new guy here. Currently using a prebuilt stripe UI with a custom backend. After receiving a redirect to load the stripe form, it is consistently hanging. Does anyone know why this would be happening?

ruby siren Mar 21, 2022, 11:42 PM

#

Hi! I'm trying to issue a physical card and running into issues. Every time I try to add the shipping param I keep getting invalid object errors. I can't really see the issue with the call I'm sending.

gilded agate Mar 21, 2022, 11:44 PM

#

HI, I am on Spring boot stack and using checkout method of Stripe.
I have a question, after making the payment on Stripe , when Stripe redirects a user to success page, then i get "SecurityContextHolder.getContext().getAuthentication().getPrincipal()" when i am on test mode, but this is not available when i am in live mode.
Can you suggest what is wrong ?

subtle comet Mar 22, 2022, 12:14 AM

#

guys, how to retrieve the account number of an external account? It seems that the field isn't returned here https://stripe.com/docs/api/external_account_bank_accounts/retrieve?lang=ruby

fossil cradle Mar 22, 2022, 12:59 AM

#

Hello! I’m looking at updating a subscription process to be SCA compliant. Have a possible solution but the fact that subscriptions are created in incomplete status is a bit problematic for us. Is there a way to be able to create a subscription and transition it to unpaid instead of incomplete if SCA is required?

sturdy night Mar 22, 2022, 1:11 AM

#

Any idea why the PHP session is getting destroyed when user clicks the cancel/back link cancel_url at the top left of the checkout page? Every time i click that link the session cookie saved by my site is removed from the browser and a new session / cookie is created. I don't see anything obvious why that might be happening. Is the stripe API doing something in the background to PHP sessions on cancel?

opal scroll Mar 22, 2022, 1:13 AM

#

Hello! I added funds this morning , how long it will take to be in my balance?

vocal wagon Mar 22, 2022, 1:14 AM

#

Hi there, i wonder how i can set my tax rates properly in Stripe dashboard. I could manage to define individual tax rates (see the screenshot) but at the product page i only can select the pre-defined tax rates of the dropdown-list).

sturdy patio Mar 22, 2022, 1:24 AM

#

hey, I'm not able to get Google Pay showing in paymentSheets from stripe-react-native

light coral Mar 22, 2022, 1:35 AM

#

I am unable to get code by text to set up my account

wicked heron Mar 22, 2022, 2:27 AM

#

Hi, quick questions regarding Instant Pay - what's the name of the billing category that the fee falls under, and is it 1% in every case?

drifting hollow Mar 22, 2022, 2:40 AM

#

using Stripe express connect, what is method we should use to manage a dispute when a client's merchant disputes their charge? Should we charge back to client account?

cold geyser Mar 22, 2022, 2:43 AM

#

Hi guys! Quick question, is it possible to update the application fee amount before capturing a payment intent? We have clients who are getting pre-authed a fix amount and we use over-capture to charge, which tends to be higher than the pre-auth amount

dry hatch Mar 22, 2022, 2:48 AM

#

🤪🤪-InstantPay

sturdy night Mar 22, 2022, 3:13 AM

#

I thought i saw in dashboard where to set payment types accepted. I can't find it now. Or when using checkout do you have to pass the types in the session each time?

keen wren Mar 22, 2022, 4:29 AM

#

Hello. I'm currently using the PaymentElements component with React to save payment methods with SetupIntents. I'd like to collect a billing address with cards. So I can pass an address when creating Orders.

I saw in two threads that I might not be able to force it to collect billing address for cards (Ex: https://discordapp.com/channels/841573134531821608/907972953680007230/907994575208087573)

I wanted to confirm I still need to collect billing address separately of the PaymentElements component??

Discord

Discord - A New Way to Chat with Friends & Communities

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

dapper matrix Mar 22, 2022, 4:31 AM

#

Can someone please direct me to stripe customer support live chat.

nimble hound Mar 22, 2022, 4:57 AM

#

Hello
Please refer scrren shots for payment settings.
we have configure, Retry schedule is 1 day after last attemt. and subscription status cancel if all retries for a payment fail.

its been 4 days subscription keep retrying but subscription not get canceled.

Screenshot_2022-03-22_at_10.19.11_AM.png

Screenshot_2022-03-22_at_10.19.31_AM.png

tender pawn Mar 22, 2022, 5:11 AM

#

Evening! Wondering if I'm applying a discount correctly on an Invoice Item. I can see the coupon was redeemed but I do not see a difference in invoice cost.

#

NEVER MIND! It just came through as 0 cost, but I do have another question...

drifting hollow Mar 22, 2022, 5:14 AM

#

i don't have permission to reply to my last question here...

hard glade Mar 22, 2022, 5:19 AM

#

Hi everyone,
Is it possible to do one-click upsell with a Stripe Checkout page
In order that the customer doesn't have to enter payment info again ?

brittle horizon Mar 22, 2022, 5:26 AM

#

Dear Developers, we have upcoming payout to our US bank, the bank currently is deactivated, what action we can do to prevent the payOut temporarily.

hard snow Mar 22, 2022, 6:17 AM

#

(evaluating '_NativeStripeSdk.default.initialise') any solution for this issue?

#

this is what i get when i am integrating in stripe

WhatsApp_Image_2022-03-22_at_11.38.04_AM.jpeg

#

i am testing on real device

misty hornet Mar 22, 2022, 6:19 AM

#

@hard snow let's keep the discussion in the thread, shall we?

hard snow Mar 22, 2022, 6:19 AM

#

yes

unreal osprey Mar 22, 2022, 6:32 AM

#

Dear Devs,
I am getting Below warning. In canmakepayment result is null.
:Either you do not have a card saved to your Wallet or the current domain (14ea-39-53-128-137.ngrok.io) is not registered for Apple Pay. Visit https://dashboard.stripe.com/account/apple_pay to register this domain.

I have added the domain in stipe and added downloaded domain file in my project but i am still getting this. How can i fix this?

zinc plaza Mar 22, 2022, 6:38 AM

#

how to set the Stripe to pay 3 months/6 months automatically with HKD

tender pawn Mar 22, 2022, 7:01 AM

#

I'm noticing that if my code fails at some point after an invoice item has been created that if I go back to the customer to try again, so they resubmit the form that I have an invoice out there that is not finalized and so on a 2nd attempt the invoice get a 2nd item and they are double charged.

misty hornet Mar 22, 2022, 7:02 AM

#

Hi @tender pawn let's discuss it in your thread

vestal surge Mar 22, 2022, 7:23 AM

#

Hi devs,
Just came to know that stripe is accepting the crypto payments again. Anyone please tell me the flow or any tutorial for this??? where I can find some help regarding fiat-crypto conversion using stripe??

lapis gust Mar 22, 2022, 7:28 AM

#

Hello, we have follow up questions about the thread https://discord.com/channels/841573134531821608/955526952360484904
We work with connected accounts doing destination charges on behalf of.
Our goal is to show within our product -

The payments each account have taken
In which payout each payment was included (and refunds of course)

Today we save for each payment the pi (payment intent).
For the payout we saw the balance transactions include the py (payment).
We are trying to understand the best way to do it.

Q1 - would it be better to save also the "py" for each transaction? If so, through which event we can get it?
Q2 - what would be the flow of getting the included payments from the payout event (e.g., payout.paid)

last anchor Mar 22, 2022, 7:29 AM

#

Hello, is it possible to get by the stripe webhooks event, when customers subscription is about to be charged for next month?

flat flicker Mar 22, 2022, 7:31 AM

#

Hello, my product, has an active integration with Stripe. I'm trying to test out the integration and create a testing account. is there a way to get a Sandbox/Developer account or something of that sort? thanks

sacred current Mar 22, 2022, 8:21 AM

#

Bonjour,
J'ai un gros problème avec stripe et je n'arrive pas à les contacter..
Comment puis-je faire il mon bloqué mon compte sans raison.
Merci pour votre aide

sacred current Mar 22, 2022, 8:55 AM

#

Hello,
I have a big problem with stripe and I can't contact them.
What can I do? They blocked my account for no reason.
Thanks for your help

misty hornet Mar 22, 2022, 8:56 AM

#

Hi @sacred current as conversed in thread, please reach out to Stripe support https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

spiral oyster Mar 22, 2022, 8:56 AM

#

Hello

#

I need to know how I can use google Pay on whmcs using Stripe module

vocal wagon Mar 22, 2022, 9:09 AM

#

Hello! I have been trying to edit some prices from my dashboard but all the fields are greyed out. I don't think I have to create a new plan and kill the old one whenever I want to change a subscription price, correct?

cunning jasper Mar 22, 2022, 9:16 AM

#

Hello everyone, I'm using session checkout(prebuild) and wants to use card & wechat pay both methods. But for wechat pay setup_future_usage is not supported in payment_intent_data. Getting this error message: payment_intent_data.setup_future_usage is unsupported for payment method wechat_pay.

wicked elk Mar 22, 2022, 9:37 AM

#

Hi everybody, is possible to use a charge as paymentMethod of a paymentIntent?

safe gorge Mar 22, 2022, 9:38 AM

#

Hello I have a question on v1/payment_intents, How can I filter a product
I have a PHP code example $stripe->paymentIntents->all(['limit' => 3]);

vocal wagon Mar 22, 2022, 9:42 AM

#

Hi guys, i need to download transactions from 2020, but the system won't allow me. Can someone help me with this ?

opal leaf Mar 22, 2022, 9:50 AM

#

Hi, just wondering, is there any way to test emails on test-mode? including subscriptions emails.

vocal wagon Mar 22, 2022, 10:16 AM

#

Hi.
How can i access data created from the Stripe dashboard mode test?
When I do request from my server with StripeAccountId set i do NOT retrieve data created on the dashboard. I have to create data from the AccessToken received to see it.

Sequence:

Allow server to access Strip Account with Connect API
Create customer en stripe dashboard
Server call Stripe API to get customer but don't fin it
Create a customer using Stripe API. This user is visible from my server, not on stripe dashboard.

What I don't understand?

half fog Mar 22, 2022, 10:20 AM

#

Hey, I've got a small bug report for Stripe Checkout but I'm not sure if this is the right place for it. Should I post it here or via an email to Stripe support?

meager dawn Mar 22, 2022, 10:25 AM

#

Hi everyone, if I would like to view an upcoming invoice to a new subscription where I will want to attach credit notes, is there a way to include those credit notes when using Invoice::upcoming for previewing? Or should I just handle the crediting separately?

vocal wagon Mar 22, 2022, 10:43 AM

#

Hi beautiful people! I have a question about iDeal x Squarespace. They accept Stripe, but not yet iDeal while I neet that 🙂 is there a workaround where I can get it active on my end?

#

need*

shadow iron Mar 22, 2022, 10:51 AM

#

Hello there,
I have some technical questions about manual payouts on connected accounts. Unfortunately the text to explain our situation is pretty long, could you open up a thread please?

kindred totem Mar 22, 2022, 10:56 AM

#

Hi,
I have some technical question about transfer SWIFT

stuck sphinx Mar 22, 2022, 10:57 AM

#

Is there a way to customize the amount? basically the user enters the amount he wants to do the payment for and then i send it to stripe and stripe handles the rest of checkout

vocal wagon Mar 22, 2022, 11:01 AM

#

Hi Stripe community, I need some help!! I cannot get in contact with anyone from stripe so I’ll try it here. Our business is ready to launch with customers and investors lined up. We only need a payment provider for the NFTs. Stripe can offer this but I can’t get in contact to discuss the details. Does anyone know who I can contact for this?

midnight geyser Mar 22, 2022, 11:13 AM

#

Hi, I've a difficulties in understanding how setting up a new setup intent with 3DS should perform in the following case:

I've configured a setup intent to be created with a following options:

    "card": {
      "request_three_d_secure": "any"
    }
  }

During the testing, I'm using a test card with number 4000000000003097 from the official documentation. The card has the following description: "3D Secure authentication might still be performed, but isn’t required. However, attempts to perform 3D Secure result in a processing error. By default, your Radar rules don’t request 3D Secure authentication for this card."
My initial assumption was that request_three_d_secure will force Stripe to perform 3DS check even if it's not configured by the Radar rules, but setup intent is passing just fine as it seems. What am I missing and how to achieve the expected behaviour (card should always go through 3DS if it's supported by a card)?

winged swift Mar 22, 2022, 11:13 AM

#

Hello, I have made an stripe webhook and its working on development localhost, but its not completely working in production? I send a payment_intent_success but it wont run the code inside the webhook call

tough pecan Mar 22, 2022, 11:14 AM

#

i have maded a coupon with forever now i want to update it to once , can i do this ?

vocal wagon Mar 22, 2022, 11:51 AM

#

hi! I have made a payment test of 1 € and I didn't get it yet, it's been more then 2 weeks

worn garnet Mar 22, 2022, 11:57 AM

#

Hi, I have one question,
can be done payouts via customer ?

vocal wagon Mar 22, 2022, 12:00 PM

#

Hello, i have an arabic website and i implemented everything, i am just stuck with the error messages. Is there a way to get the messages in arabic or i can get the list of error messages and i will translate them from my server?

I checked the docs and it seems it is not possible to send the locale parameter as "ar"

nimble moon Mar 22, 2022, 12:01 PM

#

Hi, quick question, if I had a large data set of subscription Ids that I would like to create a script for to cancel, should there be any concerns when iterating and calling the subscription cancel method? Is there a limit to how many times I can call the API

worn garnet Mar 22, 2022, 12:15 PM

#

I have one question for payouts

slender pebble Mar 22, 2022, 12:23 PM

#

Hi, I'm creating a subscription like this:

    const subscription = await stripe.subscriptions.create({
      customer: "cus_XXXX",
      items: [{ price: "price_XXXX" }],
      backdate_start_date: 164596XXX,
    });

It returns error: This customer has no attached payment source or default payment method.

How can I ignore/bypass the payment check? I thought this will generate a new invoice and I can share the payment link with user.

winter kraken Mar 22, 2022, 12:30 PM

#

Hi

#

We are trying to retrieve a list of charges contained in a payout (stripe connect), is this possible?

slender pebble Mar 22, 2022, 12:34 PM

#

Dude this Discord support thing is awesome! Stripe staff is very prompt to resolve queries.
I have asked 20+ question in last few weeks and always got them resolved within 2 minutes.
Thanks a lot support team! ❤️

vernal nest Mar 22, 2022, 12:38 PM

#

Hello, I am using Stripe Elements and am stuck trying to figure out how to pass additional fields to Stripe (using PHP)

nimble moon Mar 22, 2022, 12:41 PM

#

Can draft invoices be marked as uncollectable? If not what is the next best alternative?

dusk nimbus Mar 22, 2022, 12:54 PM

#

I need immediate assistance

unreal crag Mar 22, 2022, 12:57 PM

#

Hello,
can multiple connected accounts share the same customer ? (same customer_id)

hollow prairie Mar 22, 2022, 12:57 PM

#

dusk nimbus I need immediate assistance

Do you need technical help?

dusk nimbus Mar 22, 2022, 12:58 PM

#

Yes I need to change my debit card I no longer have access to my old one

unreal crag Mar 22, 2022, 12:59 PM

#

slender pebble Dude this Discord support thing is awesome! Stripe staff is very prompt to resol...

I agree what a community ! Really helpfull

cerulean pineBOT Mar 22, 2022, 1:00 PM

#

:question: @dusk nimbus Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

dusk nimbus Mar 22, 2022, 1:00 PM

#

That doesn't help me I've done that and I get no response

hollow prairie Mar 22, 2022, 1:01 PM

#

dusk nimbus That doesn't help me I've done that and I get no response

We can't help with account related queries I'm afraid

vestal geode Mar 22, 2022, 1:07 PM

#

i need help, what i have to do?

#

i have a small business in germany and dont must show off tax for my invoice. But i need to give the taxman 1 sentence of small business regulation. where i can do this?

#

at some parts i can do this but just with 20 letters, thats to less

ruby fossil Mar 22, 2022, 1:12 PM

#

hi there, does anyone know how to connect an affiliate program to a subscription based platform with stripe like upgradechat. 🙏🏼

plush pine Mar 22, 2022, 1:29 PM

#

I really need to speak to someone urgently to get the Stripe Payment Gateway properly set up.
Firstly I appear to have two WooCommerce Stripe accounts and the Stripe dashboard won't let me delete one. I tried making a £5 test payment the other day but that seems to have disappeared even though the payment went through on my card.
That's only part of the problem. I have managed to set up the gateway on the website but I have a number of issues I need help to clear up.
For example on the booking page I get a duplication of the Google Pay and 'OR'. Also in the Basket I get repetitions of the same things.
Does any of that make sense?

woven crag Mar 22, 2022, 1:31 PM

#

Hi, i want to open stripe customer portal in a popup window in my website or as a iframe, how can i do that?

half shard Mar 22, 2022, 1:41 PM

#

Example: In a new subscription cycle, the charge fails and the customer needs to enter a new credit card, how can I identify this new payment method and set it as the default? Note: I use the confirmCardPayment library to validate the new credit card

sick condor Mar 22, 2022, 1:41 PM

#

Hello, I am trying to style Stripe's manage billing portal, any help?

dull stirrup Mar 22, 2022, 1:56 PM

#

Hi, I have a confusion regarding connected account. If I manage failed payments via main account so that after smart retries, customer subscription is cancelled and after every smart retry customer is sent an email regarding payment attempt failure. Does this setting apply to all the connected account subscriptions.

spiral oyster Mar 22, 2022, 1:57 PM

#

Not showing the other payment methods only the card payment is showing even if enable the google pay on stripe settings

simple goblet Mar 22, 2022, 2:01 PM

#

``` why this expire function not working in nodejs?

leaden flume Mar 22, 2022, 2:03 PM

#

hello, how I can test the case where the payment is invalid when renewing the subscription ?

shrewd void Mar 22, 2022, 2:05 PM

#

@leaden flume are you looking for something like this? https://stripe.com/docs/testing#declined-payments

Testing

Simulate payments to test your integration.

#

There's an app using stripe for payments. Currently it just puts all the product info into the description and makes a payment request and it's been working fine. But it has made it a challenge to get good reporting from Stripe. Are there any better options to get sales / payment reporting if multiple products are part of a single payment request?

#

Otherwise we'd have to look into setting up / integrating the Products api I'd guess

frosty urchin Mar 22, 2022, 2:15 PM

#

Is there a way to clone the Stripe Customer and Card Payment Methods from the Connected Account to the Platform Account? We can clone from Platform to Connect but we need to clone the opposite direction.

wicked glade Mar 22, 2022, 2:21 PM

#

Hey everyone, we have a custom account who onboarded 3 weeks ago. They have received payments. They have a payout schedule: weekly monday. But they haven't received any payout and we don't find any payout attempt...

nimble moon Mar 22, 2022, 2:21 PM

#

How can I delete draft invoices created by a subscription using the API?

gilded agate Mar 22, 2022, 2:22 PM

#

Hi , I am using checkout method of Stripe and i am on Spring boot stack. I have a question, can Stripe pass customer name in the success url , it redirects back to my platform ?

scenic gulch Mar 22, 2022, 2:26 PM

#

Question: How to update credit card for an existing active subscription. I'm using Stripe Elements' React lib. than you

cosmic galleon Mar 22, 2022, 2:36 PM

#

Hi. I am using Stripe's Java library. On one account I receive the following response error message: "Invalid API Key provided". The key is definitely correct, and the code works with a different account and key, so I wonder if what it really means to say is incorrect API library version?

umbral onyx Mar 22, 2022, 2:39 PM

#

Hello, I am a Japanese user. For payments in Japan it says: "Payouts are made once a week (on a day of your choosing) and include payments processed up to 4 business days prior".
https://stripe.com/docs/payouts#payout-schedule
example)

The balance on the platform is 0
The payment is made on Fridays.
If I receive a payment on Monday, what is the earliest that the payment will actually be payout to connected account?

The following link is used as the method
https://stripe.com/docs/connect/destination-charges#transfer-amount

split leaf Mar 22, 2022, 2:45 PM

#

Hi community! I have a dumb question that I didn't find the answer. What invoice event must I handle when an invoice is expired?

#

First i think that would be invoice.marked_uncollectible. But I'm not sure.

visual bough Mar 22, 2022, 2:49 PM

#

Hey everyone! Did anyone develop something with stripe connect express accounts in the UK? I have some questions regarding payouts, invoices etc.

I have a platform which facilitates providing services to users from connected accounts. Think of bolt, lyft, etc.

My concerns are regarding the legal and the accounting POV.

compact idol Mar 22, 2022, 2:50 PM

#

Hi, I am trying to integrate with in app provision to apple wallet but getting missing entitlement, I tried to add manually but it's missing in the profile what can I do?

wooden drum Mar 22, 2022, 2:53 PM

#

Hi, I need an information: I use stripe connect. Whene User-A make a payment to Company-Head the payment is splitted between Company-Head and the Company-A connected account. Company-Head can see the Sender information (User-A) but Company-A only see a payment from Company-Head. I want to pass to the connected account the information about the sender (User-A). Is it possible?

meager dawn Mar 22, 2022, 3:00 PM

#

Hey everyone! Quick Q: just to confirm, if an invoice has credit notes associated to it, I need to retrieve them separately right using the credit notes list endpoint given the invoice ID right? I cannot find credit_notes info when retrieving an invoice, aside from post/pre_payment_credit_notes_amount.

bright kernel Mar 22, 2022, 3:04 PM

#

How can i display the stripe fee on checkout section of my website in order the customers to pay the fee and not me ?

wind ether Mar 22, 2022, 3:09 PM

#

Hey, I asked this question yesterday, and got distracted before I got the answer. On a refund, can I get the date when the refund will be available will be in the customers account based on the date available in the balance transaction ?

vocal wagon Mar 22, 2022, 3:10 PM

#

I want to use the Stripa NFT on-ramp. Can’t get in contact anywhere, also not through the website. Can someone please help me??

tepid thicket Mar 22, 2022, 3:11 PM

#

Hello, using Stripe elements is there a way to trigger the validation programmatically from outside the elements? I'm running into an issue where I need to save the card holder name, it's easy enough for me to add it to the billing details using a custom input and do my own validation but now if a user hits the submit button I want to show all the validation errors on the page.

mental wagon Mar 22, 2022, 3:14 PM

#

hello, I'm trying to fetch data from my stripe acc using next.js.

export async function getServerSideProps(context) {
  const stripe = new Stripe(process.env.STRIPE_SECRET ?? '', {
    apiVersion: '2020-08-27',
  });

  const res = await stripe.prices.list({
    limit: 10,
    expand: ['data.product'],
  });

  const prices = res.data.filter((price) => {
    return price.active;
  });

  return {
    props: { prices },
  };
}

Getting this error:

"Error: You did not provide an API key. You need to provide your API key in the Authorization header, using Bearer auth (e.g. 'Authorization: Bearer YOUR_SECRET_KEY'). See https://stripe.com/docs/api#authentication for details, or we can help at https://support.stripe.com/."

I'm not the most experienced dev, and I've been trying to read up some but can't figure this thing out.

twin tapir Mar 22, 2022, 3:15 PM

#

Hi Stripe team. I was granted access to the ACH verification beta, but I've run in to a couple of issues while trying to integrate with it. In the documentation, there are 2 steps I can see that differ from our current workflow vis a vis creating a payment on the backend.

The first involves including a different apiVersion, outlined here https://streaklinks.com/A-bFh_bycmxLyTYWkAqSv3B9/https%3A%2F%2Fstripe.com%2Fdocs%2Fpayments%2Fus-bank-account%2Faccept-a-payment%3Fplatform%3Dweb%23web-create-payment-intent?email=adam%40fairchain.art. When we include the API version listed, we get the attached error, telling us that we don't have access:
The second involves listing us_bank_account as a payment type, outlined here https://streaklinks.com/A-bFh_Xjo_gx_RQycgqyeByN/https%3A%2F%2Fstripe.com%2Fdocs%2Fpayments%2Fus-bank-account%2Faccept-a-payment%3Fplatform%3Dweb%23web-create-payment-intent?email=adam%40fairchain.art. When we include the payment type (without the api header), we get the attached error indicating that it's not an accepted payment form.

Any help would be appreciated.

gritty kernel Mar 22, 2022, 3:17 PM

#

v3:1 Uncaught IntegrationError: In order to create a payment element, you must pass a valid PaymentIntent or SetupIntent client secret when creating the Elements group.

  e.g. stripe.elements({clientSecret: "{{CLIENT_SECRET}}"})
``` How am I supposed to add a client_secret to ElementProvider at my root file, when u get the client_secret after u create a paymentintent deeper in the application?

plush summit Mar 22, 2022, 3:25 PM

#

Hello! When I call stripe.confirmCardPayment(), passing it a payment intent client secret and payment method data, it correctly creates a payment method and associates it with the payment intent. However, the payment method is not associated with the customer associated with the intent (when I create the intent I pass the customerId). Is that intentional or am I missing a way to make that association happen without having to separately call stripe.paymentMethods.attach()? Thanks for your time!

wintry basalt Mar 22, 2022, 3:32 PM

#

hey does anyone know how to integrate the customizable checkout in the telegram using python. Like basically, checkout for the food ordering chatbot, we select the menu and pay the money accordingly using stripe checkout. Does anyone know how to do this? letmme know its important for my Final year Project

static zodiac Mar 22, 2022, 3:33 PM

#

Hi,

#

Why aren't payment methods like Apple Pay Google Pay showing up?

worn pivot Mar 22, 2022, 3:49 PM

#

Hi, Is there any way to create a Customer so that they are linked to a Connected Account, using Stripe's API. I've tried $stripe->customers->create([$data],['stripe_account' => '{{CONNECTED_STRIPE_ACCOUNT_ID}}']); but got the following error parameter_unknown - stripe_account

proper ridge Mar 22, 2022, 3:54 PM

#

Hi, I'm trying to cancel a subscription and refund a prorated amount. I'm canceling a subscription with invoice_now: true, prorate: true attributes. This creates a draft invoice with the amount I want to refund, great. I don't want this draft invoice to finalize, as that will credit the customer's balance. But, it seems it's not possible to delete or void this invoice? Any hints? Thanks

limpid widget Mar 22, 2022, 4:02 PM

#

I am upgrading the stripe webhooks from 2016-07-06 to 2020-08-27. I am noticing that there is no longer an 'account' field, but I do not see this in the changelog. Can you confirm for me that the 'account' field has been removed from webhooks, and if so could you point me to documentation on how to add it again?

lilac bay Mar 22, 2022, 4:07 PM

#

Hi folks. If we're using Express accounts and Separate Charges and Transfers to split the payment between 2 parties and take our own fee, is there any reason to use the on_behalf_of argument?

vocal stump Mar 22, 2022, 4:17 PM

#

Hello. Why was pi_3KfgqRIRviNLId5i0nrVnWwa blocked? It went through 3ds and has "normal" risk evaluation, yet it was blocked due to being high-risk. How?

distant pelican Mar 22, 2022, 4:25 PM

#

Hey! How can you do subscription trials in stripe? Checkout doesnt allow free checkout even if we want to collect payment details

nimble moon Mar 22, 2022, 4:33 PM

#

Are invoices with status overdue on the dashboard the same as status open?

surreal temple Mar 22, 2022, 4:33 PM

#

@nimble moon please continue the discussion in your previously created thread

silk sleet Mar 22, 2022, 4:36 PM

#

Hello, I'm having issue with disputes per connect account, I'm using this tread:
https://stripe.com/docs/connect/authentication#authentication-via-the-stripe-account-header
And it is not working - empty result on
$stripe = new \Stripe\StripeClient({{{secret_key}}}); $aDisputes = $stripe->disputes->all([], ['stripe_account' => '{account_id}']);

vocal wagon Mar 22, 2022, 4:43 PM

#

Hello, I'm running some financial reports with the Stripe API, and I wanted to know if there is any diference between some of the report types. For example there are 3 types for balance_change_from_activity.itemized with 1, 2 and 3 at the end. They seem to return the same thing.
And also, it seems like 3 accepts a more recent "interval_end" than 1 and 2 (throws error saying the report is not available yet if I set it for today at midnight utc)

Thanks!!

sturdy night Mar 22, 2022, 5:03 PM

#

API Hooks; Docs say you can fire one-off API hook events on dashboard (https://dashboard.stripe.com/webhooks) for testing. I have created one hosted endpoints. I do not see any option to trigger an event on my dashboard. How?

tired elbow Mar 22, 2022, 5:08 PM

#

Hi all, I have a question regarding the iOS SDK. I can't seem to make a WisePOS E clear screen during a payment cancellation, no matter what cancel call I use. Are there any known issues with this device regarding clearing screen or disconnect?

fierce holly Mar 22, 2022, 5:11 PM

#

Just want to confirm my reading of the 'create a subscription' API docs with respect to application fees: you can specify a percentage but not an amount, i.e. no way to say '3% of each transaction plus $3 total'

forest perch Mar 22, 2022, 5:12 PM

#

im confused i have set a woocommerce website up and connected to woocommerce payments, which is through stripe i have had my stripe account for a couple of years with no problem. However someone purchased something off my website and my website says payment was started but there is no money in my stripe account. I assumed when i connected to stripe through the website that it sorted the API Keys or did i have to do something else and if so what

fossil cradle Mar 22, 2022, 5:28 PM

#

Hey guys I'm looking at subscriptions SCA flows and the handling of incomplete status subscriptions. I'm a little confused as to what the best practice would be for handling change subscriptions flows. For example a customer on a monthly subscription upgrades to yearly. Would you expect to cancel the monthly subscription at the time the incomplete status subscription is created? How would you revert if the SCA flow for yearly fails? LMK if I can provide more context here

paper roost Mar 22, 2022, 5:39 PM

#

Hi, I was using payouts API but was unable to receive payoutPaid webhook.

oak flower Mar 22, 2022, 5:39 PM

#

Hello, I am using stripe with php and I created a subscription type product, I want to add the 30-day trial period but I would like it to charge me $0 usd at the beginning of the period and after that period the total cost of the plan, but it does not do so from the first charge charges the cost of the plan, how is it solved?

maiden lynx Mar 22, 2022, 5:42 PM

#

Hi team! I had a question about update for payment method. If the payment method was set up for future usage, would applying update change that or will I still be able to reuse the payment after the update? Thank you!!

indigo tapir Mar 22, 2022, 6:00 PM

#

Hi,

I'd like to verify my account however our landingpage isn't public yet.
Apparently I can also use a social media profile, are you expecting any specific information on it for the verification?
We just created the social media profile a few days ago.

hazy shell Mar 22, 2022, 6:03 PM

#

Does Stripe support Visa Electron?

dreamy mural Mar 22, 2022, 6:14 PM

#

I've built an API with Cloudflare Workers... but I'm also using their Durable Objects storage option so I have to use the esm syntax. I used this starter: https://github.com/cloudflare/durable-objects-typescript-rollup-esm

This is recommended by Cloudflare but it seems the Stripe API does not work with it. When I initialize Stripe wranlger tells me I need a json parser to parse the Stripe config object. I've installed rollups json parser but now I get ambiguous errors that are no help.

Any anybody gotten Stripe to work with Workers using the esm syntax?

nova tusk Mar 22, 2022, 6:17 PM

#

My company is using Stripe Connect and from time to time we get generic_decline when calling the token API through the golang SDK: token.New{params} so we are unable to create the token to use for the charge. However our customer is able to manually charge their customer through the connected account and the card is not declined. The cardholder is unable to get info from the bank, because it is the token creation that fails not the actual charge, so the bank doesn't seem to see anything.