jamosaur-tax
#dev-help
waxen quail
waxen mason
authentication popup can't catch click events when opened from another popup/modal. what do i do?
light moat
Hi, I'm getting a SignatureVerificationException on my webhook ("No signatures found matching the expected signature for payload"). I don't get why since i did not change anything in my codebase since the last time it was working. Does anyone have a clue ?
Thanks !
pastel swallow
hi, how can i pay multiple subscriptions with different period using one checkout form ??
winter kraken
Hi
We currently just use card payments, but are wanting to offer other different types
Am I right in thinking that the new "payment" element will help?
Also, as it currently stands, we confirm payment intents server side.. If we change things to rely on webhook, are those typically sent straight away? Just wondering how people handle the concept of paying, showing a confirmation screen if the webhook is delayed
meager hawk
peter-payments
golden jasper
Hello,
Hello, while creating stripe topup balance
$stripe = $stripe->topups->create([
'amount' => 100,
'currency' => 'EUR',
'description' => 'test,
'statement_descriptor' => 'Top-up',
]);
error : There is no default eur source in testmode. Please provide a source instead.
sacred crown
Hello , how can i delete some events from my webhook as the stripe is sending an event related to a payment but i have just updated my database and this payment id doesn't exist so i have to delete this so the stripe will not send that particular event again.
stuck grove
Hey, I got a question about subscriptions with usage records. We got a customer who has a subscription and with every lead we generate on our side we charge him with a usage record. Now the customer responded that the lead is useless. We want to discount him. Is there a way to change the current amount of usage records on certain items on the current running subscription?
onyx terrace
Hi, last time I wanted to preview the actual tax values for a given product and someone pointed me to upcoming invoices.
After reading about it, it seems there's no way to add the tax_code of the products to the calculation.. is it possible to get such values without creating a fake one-time checkout?
severe stone
Hello,
As a company we have a web application where users pay us for our service also these users have customers(don't have any developement background) who also need to pay our users .
we implemented the first part where users pay us (we have products with different prices).
we are now studying the possible integrations of stripe connect to do the second part (our users need to be paid by their customers)
Question : is stripe connect standard suitable for non developer users ? can we automate the payement process with API using stripe connect standard (using the api-secrets of our users)
whole palm
Greetings! I am having trouble getting my custom domain to work in my Stripe account. DNS verify keeps failing. The CNAME c/p values given by Stripe all had a dot at the end that needed to be deleted in order to be verified. However TXT value provided still won't verify and I need help figuring where the error is in this case.
lost patrol
Hey all! When I use stripe.transfers.create(), i get this error: Your destination account needs to have at least one of the following capabilities enabled: transfers, legacy_payments. I do not wish to send my users through Connect Onboarding. Is there a way to pay out customers with just their bank info?
oblique gorge
Hello Team,
I need to test out payouts API, I'm unable to locate Payouts tab in the dashboard. Can anyone help?
teal current
Hi guys, I would like to send invoices automatically but only for a specific user, how can I set up that ?
west parcel
Is anybody using Stripe Terminal with the JavaScript SDK and has troubles connecting in the local network because the router's DNS prohibits local IPs addresses (FritzBox routers)?
alpine goblet
Hi there, currently we use server side confirmation for our payment flow with cards. We are looking to integrate apple pay / google pay, however in your documentation can't find any reference to how we would use the "Payment Request Button" with server side confirmation. Can anyone shed light on how we'd go about this?
lyric wyvern
Hi , i have an issue with coupon and upcomingInvoice
I want to display the price of a subcription when an user uses a promotionCode.
I'm doing this request:
{{baseUrl}}/v1/invoices/upcoming?coupon=remise-50&customer=cus_L5eWqeVyBPZGvF&subscription_items[0][price]=price_1KLoYuFVEFVGD6LS97wz3JSy
But the return amount does not take the coupon in account..
here is what it returns (in PJ)
gusty fiber
Hi ! I have a question about refunding in this flow:
2 Subscriptions -> Monthly 5$, Yearly 45$
My refunding period is one hour. After one hour the button dissapears and you cannot refund anymore.
My problem is if the user buys monthly for 5$, and then imediately upgrades to Yearly it takes 40$ because of proliferations.
Then i have 2 payment intents that can be refunded in one hour(one for monthly and one for yearly).
And i need to keep them both in my DB and create logic to refund both 5$ monthly an 40$ yearly if the user wants the refund in that hour. Because if not, i will refund 40$ and the user looses 5$ if he executes this flow and i don't want him to loose money if he can refund in 1 hour range.
Is it okay to store both payment intents in DB and refund him like this?
Do you guys see something wrong about this flow or is it a better one?
placid haven
Hi!
We're facing two issues
1- The 2-factor authentication step/popup displays $0.00 because we're using Setup Intents and while creating SI we can't mention the amount. The reason why we are creating SI and not PI is because it's our business requirement as we are a marketplace and we are taking payment details and getting it authenticated in case 3DS once, clone that authenticated payment method to create multiple PIs against multiple items in the cart. Is it possible to add amount to authentication popup?? A screenshot is attached for reference.
2- The shopper's credit card statement displays $0.00 under our platform name (Locally.com) even though we are making the Setup Intent with on_behalf_of the connected account. I believe it is also because of the SI. Can we have Merchant's name mentioned on statement, even for SI's as well? A screenshot for it is attached for reference as well.
In attached screenshot you can see the all three transactions related to same order. The last one with Locally.com: $0.00 is what created against SI and the above two are against the PI. Any possible ways to replace Locally.com with Merchant's name?
rose otter
mubashar-3DS-statement-descriptors
south pecan
Hi,
I am currently blocked on a problem. On my website I am using Stripe PaymentElement to ask my user card credentials before generating a Token with them and sending it to my API. On my API I then create a Customer with my user data and actualy need to create a PaymentMethod for him. But I don't any way to create a PaymentMethod with my user's card credentials with only the token. Do you know how I could handle this ?
Regards,
Antoine
warm pewter
I'm confused about the "3d secure" feature. My web site uses the standard credit card entry form provided by Stripe. When a customer enters a credit card that requires 3d secure, or when I use one of the 3d secure test card numbers, I end up with a Payment in the "incomplete" state. No additional UI or instructions appear in the web interface that suggest how to "complete" the payment.
balmy sun
Hello! Is this normal :
- A
subscription_schedulecreates an active subscription - A new payment is created in an
openstate. - I cancel the
subscription_schedule - Stripe creates a
paymentwith proration and credit the user.
Why credit the user if he didn’t pay? I can disable this if I do $subscription>cancel(['prorate' => false]);
pale beacon
Hi I would like to request a loan statement from my stripe account. Can someone help me with this ?
fleet elk
Hello technical peeps!
I'm wondering why am I getting different response (which contains less data) whilst calling /account endpoint, than the one from docs? Am I missing a setting that should be different than it is, maybe something else?
alpine aspen
hey all! I'm building logic to handle a Payment Intent's status. Is it safe to assume that with cards, the status of processing will change say, within a minute to success or failure? Deciding whether to keep the user waiting while we poll or to send them away and ask them to check their email later.
wooden pelican
Hi, Stripe support directed me to this discord.
I would like to void invoices based on our referral system in order to give free months for the subscription.
I believe I need to use the invoice.finalized webhook to start the whole process.
but how long do I have before Stripe automatically proceeds to attempt payment with the card on file for the subscription?
It says automatically "https://stripe.com/docs/invoicing/overview"
invoice.finalized event triggers webhook -> our endpoint
our endpoint -> retrieve referral information based on invoice.customer_email
our endpoint -> invoice/:id/void if there are some free months in customer's balance for our referral system
our endpoint -> return 2xx response to Stripe since it needs to be done "quickly" ?
I am having trouble understanding some details about how I need to accomplish this given the ambiguousness of some steps
subtle sierra
Hey, i have a question. I have Stripe and i have different Prices, can i make 20 % for all products and If yes how?
wooden pelican
Hey, i have a question. I have Stripe and i have different Prices, can i make 20...
Add a coupon which gives 20% off. It should be valid for all products by default I believe You can always specify what products a coupon is valid for.
ember bear
@wooden pelican let's chat in the thread
subtle sierra
Add a coupon which gives 20% off. It should be valid for all products by default...
Thx, but i try this with Coupon 20% but it dosent Work
half shard
Hi! Can I create a subscription by changing the default price?
Example: the price is 100 dollars, but for a specific customer I want him to charge 80 dollars, in which case how would I do it?
silver shard
Hi there, I'm upgrading a subscription via the api using php. This particular subscription has the status of past_due. The idea is to update the subscription with the intention of not only upgrading the plan but passing 'sca' therefore transitioning the subscription to active. What I don't understand is, stripe charged the difference between the 'gold' plan and the 'sliver' plan (as if the customer had an already active sub they paid for). If the customer paid for the silver plan I can understand that but the customer didn't successfully pay the original price of the sliver plan how can I make sure this doesn't happen? I have the sub id if needed
warm pewter
Is there a way I can ignore "3d secure" restrictions temporarily? My developers have not yet updated our software to work with cards that require action. We're working on it, but in the meantime, we'd like to just accept these cards without asking the user to do the additional actions. Is it possible?
feral sierra
hello, how to check if card elements are filled before calling confirmPayment api?
tawny pivot
Good morning. If a customer checks out via a buy now, pay later scenario and their order changes before they complete the process (i.e. out of stock, changed in another tab, etc.) is there a capture event via the api for those types of payments or do we process a refund?
example:
- Customer choose Clearpay and starts the offsite process.
- The item they are ordering sells out.
- Webhook comes back and tells us they were approved.
What's best practice to cancel / not capture the transaction in the Stripe API?
ripe obsidian
Looking for help regarding Webhook signature verification via AWS API Gateway -> SQS -> Lambda. We had this working (and it sometimes still does) but many events fail to be verified and we get No signatures found matching the expected signature for payload. It's super weird that some are OK and others aren't 🤷
ivory sandal
Hi, we're looking to report on who created the charges but can't see any references across Stripe UI or API responses.
Is there a way to know which account created the payment so we can improve our reporting?
– Adding to this, each staff member has their own Stripe login details so we would like to see which payments they've created themselves in reporting / the API.
main peak
I unable retrieve application fees detail using
Stripe::ApplicationFee.retrieve( 'fee_1KQRdcEjbda0hgH9xUQPe6rt', )
Stripe::InvalidRequestError: No such application fee: 'fee_1KQRdcEjbda0hgH9xUQPe6rt'.
This is my payment intent id pi_3KQRYdEjbda0hgH91S49gG07 and I am using connected account. I would like to do partial refund on application fees.
bold basalt
matty-afterpay-inventory
haletothewood-webhooks
lovelock-reports-payments
prabu-appfee-retrieve
frosty perch
hello
bold basalt
@vocal wagon self promotion like this is not allowed in this channel, going to remove this from the channel as this is not appropriate use
hearty maple
Hey guys 👋,
We are currently working on the Connect 'standard' integration. Going with the Account API to connect seller to our website. It's working great but I can't understand how to create a fake account that get approved with payouts & payments.
Thanks for the help!
alpine aspen
hey all, is it fine to assign a Stripe::Customer to a Stripe::PaymentIntent AFTER PI has been confirmed and succeeded? My flow might require that I create a customer after a payment has succeded.
warm pewter
One of the workflows supported by my application is automatic payment of fees accrued over a time period. We implement this by storing payment methods on our Customer accounts, and we have a batch job that charges these payment methods. The charges happen in the middle of the night every two weeks, without the customer present. The problem I'm seeing is that if the charge results in a "requires_action" response, what do I do? The customer is not present to take any actions.
copper reef
FrankLaRosa-customer-payment
half shard
How to create a subscription with a different value than what is registered in the price?
fresh drift
Hey guys maybe you can help me. I want to split the payment received on my platform with the 'host'. I made a webhook and added payment intent. Not sure where to go from there.
dim hearth
@crisp merlin Your message violates our channel rules so I've deleted your message. We'd be happy to help if we can, but please be polite. If you continue to violate our rules we will have no choice but to ban you
halcyon robin
Can I pass in a transfergroup to a session checkout? If not, what can I do instead? I've builded a cart in my project, with products from different sellers. After creating the checkout session I realized, that I have to send every sum individually somehow. After a little research I found the transfergroup object. Which sounds like what I need, but since I'm using checkout sessions, I don't know if it benefits me.
dim hearth
@crisp merlin I've already responded in your thread - we really can't help with account login issues here. Support is your best option.
sonic pond
Hey folks, quick question.
We recently changed a load balancer in front of our webhooks to only allow HTTP2. Little did we know until a few days later that this busted our webhook subscriptions. 464s. Just out of curiosity is this lack of support intentional or could it be added in the future?
little iron
Hey folks,
I'm currently setting up an API for stripe connect account creations for the account type custom. Just out of curiosity is there a way to get the payment methods requested in the account onboarding, like it is requested in the express type? Or do we need to collect the payment method separately from the onboarding and update the stripe accounts external account?
fiery stirrup
Are there any charges for Authorizations which get cancelled?
hazy void
Hi all, Does anyone know hot to move the update qty arrow in a quick payment link.. it's stuck in the top-right corner and non clearly noticeable
rocky bough
Hello folks! We're trying to figure if there's a way to programmatically create invoices that can be paid by paper check. We are working with an account that is already gated into the paper checks beta but I noticed that:
payment_settings.payment_method_types doesn’t include paper_check (https://stripe.com/docs/api/invoices/create#create_invoice-payment_settings-payment_method_types)
As far as I can tell, the only way to create a paper check source is via manually going into the invoices product and triggering it? (on our end we actually just want access to the paper checks payment method) Like we're happy to pay for invoicing as part of access to this payment method but the customer have extremely strange invoicing requirements so we need to render their own.
vital slate
Hi, any way to calculate the tax in a fully custom programmed checkout page? I want to display the tax on the front-end to the user as soon as they fill out their billing details and business number (if any). The problem right now is that I have no way of knowing whatbTax rate Stripe is going to apply. I know this only after the user paid basically. Any ideas on what to do here? I am at a loss, and can't believe something this crucial is so difficult to do with Stripe. But perhaps I am missing something? What are my best options here?
I also thought about creating a draft invoice then grab the tax rate from it, then save it temporarily for the user until they update/change their billing details. Then after that delete/void the invoice and let the user checkout as usual. But I don't know if this can work?
median dome
Is there a way to create a test AU account for connect that is fully activated so I can test the au_becs_debit payment method? When I use a dummy bank account, it says "Known test bank accounts cannot be used in live mode." And https://stripe.com/docs/connect/testing only lists US test details.
stray oxide
mebezac - BECS debit test
fiery mica
We are an ISV that is building out a Stripe integration for a government enity. Part of the requirements for this project is that we allow the use of ACH transfers during a guest checkout process. The way that we have implemented ACH for guest pay is using ACHv2 to automatically validate UB Bank Accounts. The way we have accomplished this is that we manually create a “Guest" Customer and then associate all guest payments to this customer. We are implementing it this way because we are required to declare the Customer when setting up the ACH payment intent. It seems though, that in doing it this way, any guest user, that is utilizing our guest pay will be able to see any “linked” ACH account that other guest users have created and linked. I have two questions, 1) Is this the right way to implement this, I can't find any Stripe documentation on ACHv2 and guest pay, and 2) If not, what is the official Stripe way to implement ACHv2 for guest pay?
uncut sail
hi Stripe, are there any advantages for a US-based company only dealing with US customers to switch over to the PaymentsIntent Api from Charges Api? From reading your articles, it seems to me that this will only be beneficial for companies that deal with customers in Europe. Am I right to assume this?
iron arrow
hello everyone I am not sure if this is the right platform to ask for help in
stray oxide
sandyk - charges vs payment intents
iron arrow
I cannot get a hold of stripe support asap. I am needing to update my debit card information however my account will not let me update without putting in old cc information first. i lost that information hence ordered a new one. can anyone help?
half shard
I can't create a coupon
normal adder
Hey there I have a question about strupe fees
vale kernel
We have a webview on both our iOS and Android apps which uses Stripe's React PaymentRequestButtonElement. The button displays Apple Pay in a webview if the device supports it but not Google Pay on Android devices. Is this a limitation of Android webview?
fallen kraken
meu instragram nao entra alguem pode me ajudar ?
trail furnace
I made an integration and it's not validating the credit card
fiery stirrup
Are there any fees for Authorizations which get cancelled?
vocal wagon
Hi, can somebody help me to make sampling each month please ?
warm pewter
I have a situation in my server programming (Java-based) where I have a string that is either a PaymentMethod or a PaymentIntent. In order to tell which one it is, I have to call PaymentMethod.retrieve(), and see if it throws an exception. Is there a better way to do this?
vocal wagon
Yes, I create an app on Adalo that requiers a paid subscription and I would like to make samlping by month
surreal temple
@vocal wagon please respond in the thread
vocal wagon
Oh sorry
glacial flame
we have a website where we sell product-repair services with annual fee and we have discount levels (e.g. if the customer bought a repair service for 2 products then he will take 5% discount, if he bought for 3 devices then he will take 10% discount and so on).
We want to enable auto-renewal but we should consider if the customer bought 2 items at the first month of the year then he will take 5% discount and if he bought a third item after 3 months then the auto-renewal will be 10% discount for the whole devices even the first device.
I contacted stripe support before and they advised me to use plans with coupons and subscriptions to achieve my requirements, so i want to inform my scenario to validate it .
1- when i added any item in website control panel then i will use Stripe/Product/Create_API and i will save Stripe_Product_Id in my DB (e.g. Add iPhone 12 and save Stripe_Product_Id "prod_L638vg6JEQFDLd" in my DB).
2- i will create a plan for the created product in step 1 and i will save Stripe_Plan_Id in my DB (e.g. Stripe_Plan_Id "price_1KPPfT2eZvKYlo2C46pJtBv6").
3- i will create coupons using Stripe API (e.g. 5% discount, 10% discount and so on).
4- When the customer try to select auto-renewal for one product then i will create Subscription using the data on the previous steps (Stripe_Plan_Id of the selected product, Stripe_Coupon_Id).
5- if the customer bought additional item after 1 month then i will update the subscription which created in step 4 and changing the coupon_Id to match the discount level.
bold valve
Hi , I want how to look into processing fee collected by Stripe through the API's once a payment is successful . I am generating a payment intent to capturing payment. Gone through the docs but couldn't find any thing in this regards
sleek pelican
Having issues with a customer trying to connect their existing Stripe Standard account to our platforms connect integration. We've already removed all 3rd party access from the account. Is this possible or are we going to have to create a brand new Stripe account?
upper surge
Hello guys, I am interested in using stripe checkout session. I see in the documentation https://stripe.com/docs/api/checkout/sessions/create that with the parameter expires_at I can add an expiration date but it must be at least 60 minutes after the session is created. How can I reduce that time? I need to change it to 15 minutes aprox
little iron
Hello folks,
I'm currently facing some styling issues for the PaymentElement in the stripe/react library. By default the background should be set to transparent for the PaymentElement but it doesn't seem so.
I have also looked into the options of the Elements wrapper but there is no property for setting particularly this background color. The PaymentElement itself also does not seem to have any appearance related options.
(theme of Elements is night)
fiery stirrup
For custom connected account refunds: what does Stripe charge the platform account? Are there any docs re this?
abstract dagger
@vocal wagon is sending people phishing scams
dim hearth
Thank you for flagging that to us @abstract dagger - can you please flag them to Discord (https://discord.com/safety/360044103651-Reporting-problems-to-Discord) ?
idle iris
Question re: 3DS testing (test mode), card x3184, and payment_intent response...
abstract dagger
^
dim hearth
Masud (usequeue.com)-india
gusty fiber
Hi, i used a test card number from Stripe to test secure 3D.
The modal opens, payment is succesfull for monthly.
Then i want to upgrade to annual with the same secure 3d card, modal doens't appear anymore and subscription is past_due after that. Why?
static wraith
As I understand the applepay/googlepay button will display automatically when card is passed to payment_method_types[] while creating Elements. However, I am trying creating it for SetupIntent the buttons don't show-up on my phone. Are these two wallets not supported for SetupIntents?
dull quarry
I have a question about Fees. I thought the fees would be 2.9% but it is closer to 6
pulsar wasp
a technical decision question, we have reseller user A which sells a T shirt in 1 USD in USA and that T shirt is made by a Chinese Supplier B which cost 1 CNY, we want to split the payment of 1 USD and exactly 1 CNY to Chinese supplier B and give the rest Reseller User A what is the best way to do this. the point is reseller have a big margin while supplier usually have a very small margin we do not want supplier lose profit due to conversion rate change or transaction cost
idle iris
further questions re: thread https://discord.com/channels/841573134531821608/940389932638302239
dry hatch
further questions re: thread https://discord.com/channels/841573134531821608/940...
I re-opened the thread
old token
I have tried verifying my account many times now i have provided all the documents needed and it keeps coming back saying cant verify account missing information
cerulean pineBOT
:question: @old token Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
pale rivet
long sentinel
Hi All,
I have one inquiry for you. I am a PHP developer. I implement the Stripe API. I want to downgrade the subscription plan at the end of the period so for this purpose I have done the below code but when I checked the event in Stripe it downgraded the plan at a time. Please let me know what i have to do in this case. I am very thankful for you in advance.
Code :
\Stripe\Subscription::update("sub_xxxxxxxxxxxxxxxxxxxxx",[
'cancel_at_period_end' => true,
'items' => [
[
'id' => "si_xxxxxxxxxxxxxxx",
'price' => $priceId,
],
],
]);
halcyon robin
Can I pass in a transfergroup to a session checkout? If not, what can I do inste...
I can't find a chargeID inside the checkout.session.completed event 🤔
thorny niche
Hi guys. The card is stored on the strip. Can I check card balance using this information?
scarlet wedge
Hey, for an invoice which has passed its due date. Do we get any other attribute/value (other than date) which shows the invoice is past due date. Maybe the number of days it is overdue ?
golden cosmos
aditya-bhutani-due-invoices
feral sierra
#940292215979262014 message
do we've equialant for this in vuejs?
sacred arrow
Hello, in the context of Intents (Payment + Setup), as far as I can see, there's no use for Products, right? In other words, when my app is dynamically creating payment/setup intents, there's no way to pass a product ID/price ID?
I created all these products in the stripe UI, but I still find myself having to calculate the cost and passing that to the payment intent endpoint, rather than pass my existing products IDs that I created. The consequence of this then is that any payments have no information whatsoever on what product(s) they were actually paying for - merely the total cost of it. Anyone run into the same issue?
golden cosmos
Nadiya-vuejs
lapis gust
Hello,
I have a question regarding dispute status - https://stripe.com/docs/api/disputes/object
What is "charge_refunded"?
In case I don't respond to a dispute, is it eventually turning to "lost"?
In case I accept a dispute, what would be its status?
Thanks
sleek spindle
Hi I'm trying to create a new source ( card ) on my backend and attaching the source to he customer and then finally adding the source to a subscription. How do I create a source and then attach the source to the customer later by using the source id? Can I create a source before I have access to the customer object?
misty stratus
Hello, I have a question. I want to make a payment from a Platforms account to a Connected account, but I get the following message: "You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts by going to https ://dashboard.stripe.com/account/payouts.". I can't find where can I enable manual payouts?
velvet berry
Hello, I am using the stripe cli docker image but I am not sure what to enter as "forward-to". I've tried to foward the webhooks to http://localhost/stripe-hooks but I get a connection refused error all the time. The url is correct though.
vocal wagon
hi there. what happens if i try to create a refund with reverse_transfer set to true but the transfer reversal cannot be performed? does it raise a specific error of some sort i can catch?
west parcel
When I create the PaymentIntent to start the terminal payment process I later cannot change the amount of that intent - the terminal still shows the previous amount (and will also capture the previous amount, even if I update the PaymentIntent). Is there a method to send an updated amount to the terminal directly?
valid gull
Hi is there a plan to expand Stripe service in South Korea?
waxen quail
codeheld-terminal
cerulean pineBOT
:question: @valid gull Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
halcyon robin
I can't find a chargeID inside the checkout.session.completed event 🤔
I don't understand this error. I never use chf as a currency
lapis gust
Question about verification of connect accounts
I have customers from the US - some have SSN, others don't.
I understand I need to provide OR SSN (4 last digits) OR verification document (https://stripe.com/docs/connect/identity-verification-api#acceptable-verification-documents)
I wanted to make sure I understand correctly, and that I don't need both for card_payments capability
frozen saddle
Hello, I have a question.
The documentation at https://stripe.com/docs/connect/collect-then-transfer-guide provides an example with
a rental housing market that connects homeowners with renters. Is it possible to implement a similar logic with the only difference: money from the market should be sent to homeowners on an event, and not automatically. For example, in the homeowner's personal account there will be a "withdraw funds" button, by clicking on which funds from the site will be transferred to the homeowner. In addition to the stripe fees, a application_fees must be charged. If possible, what are the best stripe tools to do this?
paper roost
Question about stripe connect account, when we add multiple external bank accounts against single stripe connect account. I want to withdraw funds in a specific bank account, can I do that? or stripe automatically get the default external account against that connect account?
cerulean pineBOT
:question: @lapis gust Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
brisk pagoda
Hello, I was checking out the new test clocks feature (https://stripe.com/docs/billing/testing/test_clocks) that is currently in beta. I already asked for access, but I was wondering how long does it take to get approved, as it would really help me in some big Stripe integrations I am currently working on. Thanks!
tall plaza
Hello,😀
Can I open more than 1 stripe account with one LTD company?
cerulean pineBOT
:question: @tall plaza Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
tall plaza
no I just wanted to ask, for now I don't have technical issues
oblique gorge
Hello Team,
I'm facing issues in fetching Balance Transactions. Anyone around ?
unkempt ocean
Hey, I am struggling to add Apple Pay to my Shopify account. I am using Stripe Payment Gateway. Can anybody help? #ApplePay #help
waxen quail
PaulDrew-shopify
wet dust
Hi, I'm trying to add taxes in transfers to connected account. Is there any way where I can create the Price object for my connected user?
vocal wagon
Hello, could you help me how I could connect my FB ads events tracking to stripe, to better calculate ROI from FB ads?
strange dove
When creating a Custom Account in Brazil, I'm getting "Invalid bank account type: the account type is required" error. Can anyone tell me what does it mean exactly? Our code works flawlessly for other countries.
sacred crown
Hello , I have a question. While storing cards for a customer, we can delete a card that is default source. Will that affect the refund as i have deleted the card?
river briar
Hi, we're trying to manage billing for upsells. Imagine we have a customer paying us $10 for Plan A and they've used 50% of their time. on this plan They want to move to Plan B which is $20. We want to move them from Plan A to Plan B, but issue them a $5 credit against their unused time on Plan A, so their first invoice for Plan B is only $15. Is this possible? If so what is the best way? Thanks!
atomic gyro
Hello! I published my Android application to the Play Store, and it was refused because I'm using Stripe for the payments (and haven't declared any BILLING permissions in my manifest).
I can see that stripe-react-native supports GooglePay: https://github.com/stripe/stripe-react-native/blob/master/docs/GooglePay.md
But how does it work exactly? How do I configure it?
My main question being: can I keep all the subscriptions/coupons that I created in Stripe, and continue managing all the consumers + subscriptions + everything handled through the webhook? Thanks in advance. I'm hoping that having integrated Stripe won't require me to change everything both on Android and iOS 🥲...
rain plover
Hi team,
Just wanted to confirm that will it take always 7days to accept amount from a customer(cards) to stripe account?
or is there any way to reduce the time?
plucky wagon
Hello, I need information regarding Stripe Payout API...i need to get the transactions detail from a Specific Payout.
brazen condor
hi team help me pls
plucky wagon
Hello, I need information regarding Stripe Payout API...i need to get the transa...
I mean these Transactions details through API...Can anyone points me to the correct EndPoint, from Which EndPoint i can get these Values...??
hollow prairie
I mean these Transactions details through API...Can anyone points me to the corr...
Replied in the thread here: https://discord.com/channels/841573134531821608/940565327387955250
hollow prairie
hi team help me pls
What is your question?
brazen condor
it's been 10 days today but i have not received the money
atomic tinsel
Hi!
We have currently setup Stripe checkout for subscriptions. Now we also want to bill customers for extra usage but we are seeing some cases of failure.
I have seen that the Payments Intent API has an off session charge authorization method to authenticate users before so that users can be automatically charged later on. How can I integrate this with subscriptions directly?
I don't want to have various steps like 1 for setup and another for subscription
@hollow prairie
cerulean pineBOT
:question: @brazen condor Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
little iron
Hi,
I'm currently using the react stripe library and both useStripe and useElements hooks are returning null as their value. Even though the component, where the hooks are in use, is wrapped around the Elements component where the stripePromise was passed, like it was shown in the docs. The test public key is also valid, checked that before.
Some additional notes to this: My application is running on a react@18-rc version, could this cause the issue? Might be the concurrent mode or Suspense usage
brazen condor
hey admin,this is dollar ?
hollow prairie
hey admin,this is dollar ?
I'd assume the amount charged regardless of currency
brazen condor
stripe, help me, I bought the wrong one and the company says refund. They send a link with stripe support but I can't find it when I fill it in
hollow prairie
@brazen condor As stated we can't help with account/charge specific questions here. This is a channel for technical/developer related issues. You should contact support: https://support.stripe.com/contact
brazen condor
ornate bloom
Hi Team,
code available for Custom payment flow in auth capture method
vocal wagon
Hi, we had marked collection paused on users subscription to provide some additional free days, there is a draft invoice which got created. what would happen if we remove the collection paused status. Will the draft invoice move to open state?
ruby walrus
Probably quick question about test mode on Stripe accounts - are live and test mode accounts always separate accounts, or just separate API keys? ie. is it possible to have one account that serves as both test and live depending on the keys used, or do you need dedicated accounts for ongoing testing?
vocal wagon
Hello! I would like to integrate Stripe with Blik (polish paying system). Is it possible to use Blik in a subscription model?
little iron
Is the stripe/react-stripe-js library compatible with React@18 versions and also does it support Suspense?
vital slate
Hi, any way to calculate the tax in a fully custom programmed checkout page? I w...
Regarding my issue, I have come up with a work-around to achieve calculating tax rates for an existing stripe customer before they proceed to checkout/purchasing a product. This way I can display the correct tax rate for the currently logged in user before they make the purchase. What I have done is:
(1) create invoice item with a dummy product that is only used for calculating the tax rate, but could be a custom one too, or any existing one, as long as it has the tax_type configured, because it's a requirement for the automatic tax calculation.
(2) Create draft invoice with automatic tax set to true
(3) Get the tax rate based by the ID returned by the invoice
(4) Update my user object in the database to store this rate temporarily until they either change their billing details in the future, or the next time they login to their account (so that the rates are updated/accurate when a user returns within a couple of months/year)
(5) Delete the draft invoice to clean things up
I am just wondering if there is something else I should keep in mind when doing it like above?
pseudo stag
Hey, if any devs about that deal with Connect Accounts... When changing bank account the user is required to enter IBAN. This causes myself and customers nothing but problems, When i get the user to set up the account initially he doesn't need his IBAN. So it doesn't make much sense to require it when changing accounts. Please drop the IBAN format for verification and rely on bank code / account number for verification. This would make life easier for everyone. I appreciate that yous updated it in the last couple of days to actually mention the format that's required is IBAN, but still causing confusing for my clients, and IBAN isn't always easily accessible in their banking apps. Thanks
little iron
Hi its me again,
I'm currently facing some styling issues for the PaymentElement from the stripe/react library. By default the background should be set to transparent for the PaymentElement but it doesn't seem so.
I have also looked into the options of the Elements wrapper but there is no property for setting particularly this background color. The PaymentElement itself also does not seem to have any appearance related options.
(theme of Elements is night)
compact leaf
Hi guys, Could I speak to someone about stripe and Xero integration?
lyric wyvern
Hey guyz, does anyone know when a new update, at least minor, will be release regarding this repo https://www.npmjs.com/package/@stripe/stripe-react-native
meager hawk
@compact leaf we don't know anything about Xero specifically here as we mainly help with direct integrations with the Stripe API and not third parties, sorry!
little breach
Bonjour/Hello, je ne suis pas pro en developpement mais j'ai réussi à intégrer stripe pour le paiement en créant un produit et en ajoutant le code checkout. Sauf que je ne parviens pas à ajouter le prélèvement SEPA dans le choix. Y a-t-il possibilité ?
meager hawk
@little breach I'm afraid we only speak English here, but we have French support at https://support.stripe.com/?contact=true !
vocal wagon
Hi all, i'm integrating stripe-react-native package into a 0.64.2 react-native app.
I follow the installation/setup guide and app is starting correctly with StoreProvider wrapping the app at root level.
When I enter my payment screen with CardField component the ios app running on simulator crash immediately.
Here what I was able to retrieve from the Simulator dialog right after the crash:
"StripeUICore/ImageMaker.swift:43: Assertion failed: Failed to find an image named stp_card_unknown"
Have you experienced anything like this? Are you able to help me identifying the issue?
Thanks in advance!
jade panther
Hey there, I have a question about custom invoice fields for subscriptions. When setting up a subscription in the web interface you can add custom fields that show on invoices of this subscription only. I am looking to do the same via the API. The only reference to custom invoice fields I can seem to find in the docs is in regard to the customer object, which would result in these fields being applied to all invoices of this customer. Is there a way to add custom invoice fields via the API only to invoices of one specific subscription (the one currently being created)?
final plover
hello
fiery stirrup
For custom connected account refunds: what does Stripe charge the platform account? I know the platform can decide whether to return the application fee or not (refund_application_fee), but what happens with Stripe's fees? Are those returned too either completely or partially?
true harbor
Hello,
I have a question about a difference between subscriptions and subscription schedules.
So one time I create a subscription and the other time a subscription schedule. If I take a look on both subscription objects they seem pretty similar, but for the subscription the payment is done immediately and for the subscription schedule latest_invoice attempted is false. Also account_tax_ids is not set for latest_invoice in the schedule. Is there just some parameter I missed on to charge the schedule immediately? Everything else is equal for both subscriptions (besides items, latest_invoice and subscription_schedule).
(An easy solution could be to just create a schedule from the subscription, but that means an unecessary api call)
vocal wagon
Hi , when creating customers in api why I'm getting always a duplicated is this an action by default ? And is there any other field not email that can be used to deduplicate stripe customers record ?
vocal wagon
Hi , when creating customers in api why I'm getting always a duplicated is this ...
Also if I create another customer with the same email address will it create a duplicate or it will update the existing one ??
upbeat tulip
Hello , is there any way to set description to charge object while Stripe collecting subscription invoice automatically?
normal rampart
Hey everyone 🙂 Is there a way to check via API which discounts user had applied in the past? As far as I see, there's a discount field on customer, but it only returns active coupon, and is cleared as soon as discount wears off
real wasp
Hello. Is there any api endpoint to get the supported currencies? https://stripe.com/docs/currencies
rose otter
kemal-charge-description
hot turret
Hello. Is there any "stripe prebuild function" which easily allow me to check how many items of a given product was sold on the last month?
Actually I am only selling 2 items and I would like to check how many sales for each item I have done on January 2022.
But the payments page (https://dashboard.stripe.com/payments) or the official report (https://dashboard.stripe.com/reports/balance) doesn't have "filters by product".
What I can do??? Actually I am using "stripe prebuild checkout" so the "payment descriptions" does NOT contain info on the product
TLDR; I just need to know the total amount of sales for product A in january. And the amount of sales for product B in january. Nothing complicated but seems impossible to find this info on my stripe dashboard
wet dust
Hello, I'm trying to add taxes for payments to my connected accounts. I'm receiving this error com.stripe.exception.InvalidRequestException: Stripe Tax has not been activated on your account. Please visit https://dashboard.stripe.com/settings/tax/activate to get started.; request-id: req_9xMxSr3ynFGYAz. Should I enable taxes for my connected accounts anyway?
karmic bison
resource_missing - customer
I am getting a error with developer but woking fine with live mode
what is cause?
tepid burrow
Hello can u help me about webhooks secrets
What is the difference between we**** ....... and whsec**** ......
warm pewter
What happens if a PaymentIntent is in the "requires_action" state and the user never takes the required actions? For example, if they close their browser and abandon the transaction. Will these PaymentIntents eventually change to the cancelled state, or do I need to run some kind of clean up job that cancels them after a period of time?
cyan sandal
Hello! My strip account via wag was hacked the other day. I’ve sent multiple emails requesting and investigation regarding this concern. The person paid themselves my wag earnings and uploaded a visa that is not mine. I am unable to remove the visa and if it not removed by tomorrow they will receive my earnings for this week too. I sent another email this morning requesting that visa be removed and alls the representative did was merge the emails together. The Visa card is still listed.
I need immediate help and stripe just seems to be taking their precious time with this issue. Can someone please help me with removing this card while the investigation is taking place? I can’t remove it because it’s asking for the full number. Obviously I don’t have it because it’s not mine. You can clearly see I use a discover card and not a visa.
karmic bison
there??
ember bear
@karmic bison let's keep it in the thread. We have many threads open. I will be with you in a moment
vocal wagon
Hello, I have a problem with receiving and finalizing payments with Stripe. Is there one to solve the problem?
frosty coyote
We've just been told by stripe support that test mode webhooks, also get sent to the live webhooks, is this true?
versed oasis
Hi
Accept a payment with destination charges and Checkout
You need to create an account before you can process a payment.
None of your recently created accounts have charges enabled. Log in to an Express account's dashboard to complete the onboarding process.Manage your Custom accounts and complete the onboarding process in the dashboard.View your Standard accounts in your platform's dashboard, and use their credentials to log in to Stripe and complete the onboarding process.
i am getting this message
why i am getting that
stray oxide
Piercy - webhook events mode
broken hound
i want to implement a payment method that takes a card number with react and then checks if card as 3d enabled if no porceed with payment,plus it has to implement promo codes,i used to work with subscription but i don't know how to implement 3d secure with subscription and createPaymentMethod
versed oasis
yes
ember bear
@versed oasis let's keep messages in the thread i created
ember bear
@versed oasis stop messaging in the main channel here. I created a thread for you
night oxide
hey everyone
I'm facing an issue with stripe SCA modal, the amount to be paid is shown as 0, has anyone faced similar issue ?
stuck basin
Hi there, quick one!
best/right way to request all the subscription cycles from stripe?
Example: Lets say I have an user with an active subscription and he pays every month... I want to grab the details when the subscription start and end for each month. so if the user has paid 4 months I need thoes details.
thanks
lapis gust
I have a question about ACH payments.
If I understand correctly, payment will be "pending" and sometimes, using a webhook, will get notified about success/failure.
I wasn't used to such flow so wanted to make sure that's the case.
Took it from https://stripe.com/docs/ach
"ACH payments take up to 5 business days to receive acknowledgment of their success or failure. Because of this, your Stripe balance takes up to 7 business days to reflect ACH payments in your available Stripe balance."
true harbor
Hey,
I asked a question at 15:30 and don't really know if I received a final answer. The thread was archived now. As the problem seemed a little more complicated should I contact the "real" support?
ember bear
@true harbor unarchived
fierce bison
its been a while since I created charges via the web app, Ive moved to React and want the customer to enter a credit card and create a payment. Listen for the response and then send to our API for our own API/DB on the payment records.
Has something changes around the charges, I am seeing webhooks in the react doc. Wondering do I need to listen and then convert to a payment element to get the info I need.
*the PaymentMethod - I think I need access to this on success is it?
tawny pivot
Good morning. When confirming a payment using the JavaScript API, I am getting this error:
Uncaught (in promise) IntegrationError: You specified "never" for fields.billing_details.address when creating the payment Element, but did not pass confirmParams.payment_method_data.billing_details.address.state when calling stripe.confirmPayment or stripe.confirmSetup. If you opt out of collecting data via the payment Element using the fields option, the data must be passed at confirm-time.
I have confirmed that I am passing the state to the confirmSetup. Is there something else I could be missing?
misty zodiac
hello
i have some money in stripe that is says expected tommorow more than a week now
and it never arrives
uncut vale
Hi
We are testing stripe webhooks with stripe-cli
$event = \Stripe\Webhook::constructEvent(
$payload, $sig_header, $this->webhookSigningSecret
);
It always says the webhook cannt be validated
We are using stripe connect, so wondering if its to do with that
vocal wagon
Hi there,
Is the easiest way to migrate customers with a products curent pricing (for example 9.99) to a higher price (12.99) by recreating the price attached to the product at the higher price-point while removing the other?
The other situation being we could grand-father the older price users and have all new users on the higher price - am I thinking of this correctly? Thanks!
Edit:
Updating the price on the subscription would be the better way? noted here: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#changing
Where the customer wouldn't be charged until their existing renewal date right?
sleek pelican
We’re doing “cart checkout” in our product. From a user perspective you can add multiple products and subscriptions to a cart, and then pay for it all at one time.
Trying to solve a case where a cart includes: 1) a subscription (Stripe Subscriptions API) and 2) a single item (Stripe PaymentIntents API).
solution A) anytime there’s a subscription, treat it as a separate purchase b/c you can’t combine PaymentIntents with Subscriptions
solution B) ditch PaymentIntents and use “Pending invoice items” which get finalized when a subscription completes
solution C) any other ideas?
deft silo
Is the a forum with a step by step process of integrating stripe account into my website for eccomerce sales? I am confused why my develoeprs are asking for a URL, when I feel like I'd need to provide the product links...
warm dagger
Hello! We are currently integrating stripe standard connect into our app that has previously used stripe custom connect. We are trying to set up a connected account for the standard flow for testing purposes. We attempted to do this through the stripe UI using the test data provided in these docs https://stripe.com/docs/connect/testing. This doesn't work. When we reached out to support, they informed us that we need to use real data to set up the connected account (real social, bank account, tax EIN, etc.) but this will not be feasible in our QA environments. Are there any other options to create a testing standard connected account without using real information?
Another question we have is that when we make a request ('req_ydxYjoHnZKBgLm') to create a payment method, we are getting a 200 and can see the request in the logs for our api key (for example 'pm_1KQwyAFjjC6AwMpc4wpqLQi5' ), however when we try to search for the payment method, it is not found.
dense rune
hey, is it possible to send a refund if you don't have enough in your balance? so pulling from a bank debit or something?
crimson needle
jarcher-subscription-additional
frozen walrus
👋 I've been reading about liability shifting (https://support.stripe.com/questions/liability-shift-with-frictionless-flow-for-3d-secure-v2-3ds2) – but I'm trying to find out how this works with Apple and Google Pay. In particular, I'd like to work out how can shift the liability of every Apple and Google Pay payment. I couldn't find any good documentation on this...
ivory sandal
Evening, I've had it confirmed that i can get the information about who raised a charge by going into the request on the Stripe UI.
However, we take a lot of adhoc charges and would like to do some reporting on who created these (each team member has their own Stripe account).
Is it possible to get this information back from the API in anyway?
TLDR; Can the API return which logged in user created the charge from the Stripe Dashboard.
idle iris
Can we re-open thread https://discord.com/channels/841573134531821608/940389932638302239 , please?
jaunty wind
How complex is it to shift a subscription wordpress site, to Stripe? As in moving all current subscribers into there and running subscriptions from stripe?
dull wigeon
hi, can i change my divisa from MNX to USD?
worthy seal
is there data on a typical 3DSecure completion rate and % of transactions requiring 3DSecure rate for the UK/Europe?
echo cave
Hello, I need to determine whether or not a customer is paying with a debit or credit card and conditionally add a 3% charge if they're using a credit card. Do you have any advice on the best way to go about this?
fiery stirrup
Is there a way to get a CC Bin number / the information a BIN number gives you when using Stripe Elements?
cinder otter
Hi! I'm having some troubles with my log in. Can someone help me?
delicate olive
Hi. I'm having an issue with <PaymentElement />. It's occasionally not updating it's height after loading. clientHeight is set to 2 so it doesn't appear. Only seems to happen in Chrome, once every 20 loads. Can't work out why. It's on the iFrame itself "__privateStripeFrame27533" where the height is set to 2px. Any ideas?
junior urchin
Having troubles logging in. Help Please 😦
woeful grove
hot marlin
Hey everyone, I wanted to know what's the best way to update the amount property of a payment Intent that has only been authorized with a pm
calm imp
I am not able to see any transactions on my acct. Any guidance is appreciated.
vocal wagon
hi. I cannot login with my stripe account because I have mobile login but no longer have that number anymore. Can someone help??
sturdy wigeon
how does twitter use stripe connect when apple and google don't allow third party payment gateway?
stuck beacon
I am attempting to assist one of our customers in updating the statement descriptor on his connected account but it does not allow me or our IT team to do so. The email address has changed.
last helm
Hi. I need help understanding the coupon account. In the image, there's a 20% coupon, but it doesn't beat the bill. 20% of the Subtotal(282.37) is 56.47, but the stripe image shows 57.94. I would like to understand this value. Can someone help me?
void sentinel
Hello,
I am attempting to setup a marketplace where we have multiple parties that need to get paid. We have a buyer, a seller, a delivery person, and us the platform. We would like to charge a percentage (2.5%) to the seller and the buyer, so the payment from the buyer would include the delivery fee + service fee + item price.
Example: Seller lists item A for $100. Buyer sees these charges during checkout
Item charge :$100
Delivery charge: $10
Service Fee: $2.50 (2.5% of item)
Total: $112.5
Payout
Delivery person: $10
Seller: $97.5
Platform: $5
Is this possible to setup with Stripe connect? This article (https://stripe.com/docs/connect/charges#separate-charges-transfers) seems to say its possible but no details on how to do the split on a portion of total amount. Thanks
misty linden
Hello friends,
I wanted to use promotional codes with Stripe Elements, but it seems I can only use it with Stripe checkout. Is this true? if not, how can i give my customers a referral code so they can get a discount?
rancid narwhal
Hi there,
Following up on this thread #dev-help message
I just want to clarify that we need to use real social security, tax, and bank account numbers for setting up accounts that would be used in QA and test environments (for Standard Connect). We don't really want to use anyone's personal SSN from our team in order to test our integration. Is there any recommended way around this? How do you recommend teams test their integration?
Thanks in advance for your help!
quick needle
Im trying to file a dispute on a chargeback and the buyer didnt leave an email as it was via an online marketplace. What do I put in the email box when filing the dispute? Stripe support live chat isn't responding.
radiant birch
Hey, If we are manually transferring funds through the api from our Platform account to one of our connect accounts. Will we have to use manual payouts for our account or can it take the funds from the Top Up balance?
gusty fiber
Hi, i still have a issue on upgrading from Monthly to Yearly with 3D Secured.
So i have a custom button that triggers stripe.subscriptions.update with new priceId of yearly.
I don't receive on response a client_secret so i can handle it to stripe.handleCardAction(client_secret) and neither the latest_invoice.payment_intent to see the requires_action and trigger the modal somehow.
I even got the invoice id and retrieve details, i cannot find the latest_invoice.payment_intent status.
sly dew
Hi there - how do I receive my payment instantly instead of waiting 5 days
toxic linden
Hi, I have a question. I’m in a different country and have a new SIM card. To get into my account I need a phone code verification. Unfortunately, my US number does not work because I am currently using a Dutch phone number. Is there a way I can access my account without the verification? I need to access it for my 1099 form.
clever isle
Hi Stripe,
Greetings. We are having a weird problem, hoping you will be able to guide us through this.
Currently, We have 1 platform account and 3 standard connected accounts.
initially, **Platform account **(pointed to bank account ACCT1) is processing all of our transactions.
Later, we decided to process certain types of transactions through our 3 connect accounts (pointed to bank accounts ACCT2, ACCT3, ACCT4 respectively).
now, if a refund request comes in for the transaction that originally happened on the platform account, would like to settle it through our subaccount.
is there a way we can redirect refund request through connect account? hence the refund will be settled through our connected bank account(ACCT2, ACCT3, ACCT4)
Regards
Laxman Pula
pulsar wasp
a technical decision question, we have reseller user A which sells a T shirt in 1 USD in USA and that T shirt is made by a Chinese Supplier B which cost 1 CNY, we want to split the payment of 1 USD and exactly 1 CNY to Chinese supplier B and give the rest money to Reseller User A what is the best way to do this. the point is reseller have a big margin while supplier usually have a very small margin we do not want supplier lose profit due to conversion rate change or transaction cost. many thanks, I think this is related to connect
fossil aspen
Are you able to create a PaymentMethod client side the same way you can create a token?
hushed storm
Hi if I can't reveal the key for Secret key does it mean I have to generate a new one so I can set up my stripe payment?
next atlas
Hi anyone here to help answer a Stripe question?
hearty tendon
In development is there a way to trigger an automatic payout via the stripe CLI? From what I can tell stripe trigger payout.created creates a manual payout. (thanks in advance!)
tawny pivot
Good afternoon. When setting up a Payment Intent using the new Payment Element, is there any place to change the wording / language used here in the form?
i.e. Card number, Expiry, CVC & the future payments messaging.
dreamy spoke
For event hooks of transactions. Do they repeat or are sent again until a 200OK response comes back to stripe?
spark osprey
Hi, I have a problem with my app, its saying: This connect account cannot currently make live charges. The requirements.disabled_reason property on the account will provide information about why this account is currently disabled.
next atlas
Hi. Anyone here to help?
crimson needle
chukd-help
next atlas
Hi. I need to understand why there isn't a transfer.failed webhook.
crimson needle
@next atlas please reply in the thread I opened for you above already!
next atlas
sorry doing it now
idle iris
hey, @crimson needle , thanks for all the assistance yesterday - took a couple more sessions almost as long,but it is now all working
crimson needle
great news!
next atlas
koopajah. I'm new to Discord. How do I get back to the thread you created.
tawny pivot
Good afternoon. Can I setup future usage on a card when calling confirmPayment via the javascript API or does that have to be set when create the payment intent?
sharp ibex
Consider this scenario: One parent account with many connect accounts. These connect accounts to the user is their parent account, can this account have connect accounts as well. How does the parent account direct a payment to the grandchild connect account lol. Appreciate the help here.
upbeat moon
Question, about the webhook retries, where can I check how long it will retry a request until stopping?
pulsar wasp
can we link a customer with a connect account? the idea is we want to charge our connect account in a different currency, because we can not do that with connect account, we have to let the user provide card detail and create a customer object in order to charge. but physically they are the same entity
next atlas
Hi. Just seeing if there's someone who can help me with my question. If I have just received 1 million+ payout.created webhooks from Stripe, I now need to run 1 million+ BalanceTransactions List() to associate each custom Connect account payout with their respective Stripe Transfers (I keep my own Transfer object on my server). The only way I'm aware of doing it is to hit Stripe's server with a BalanceTransactionService .ListAutoPagingAsync() query, passing in a payout ID, Connect Account ID and expanding on the source, source_transfer, for each Payout I receive. I'm looking for any alternative, one where I don't have to query Stripes server for this (Payout->Transfers) association. Does anyone have another solution or an alternate idea?
eternal kiln
Integrating with webhooks for customer_subscription_updated and there doesn't seem to be a field for price_id. My product has 2 membership level, and I'd like to look at price_id to determine which plan they've just made an upgrade to. However, price_id in the event follows the format, plan_... whereas my object has price_.... How can I address this discrepancy? Is there a more efficient way to go about this?
quasi elm
is anyone able to advise if we can enable transfer, cards capabilities for connected express accounts without first verifying the user?
drifting epoch
Hey I implemented stripe payment in flutter app but it shows The PaymentIntent requires a payment method in the stripe dashboard and the payment is incomplete. How I can solve this.
misty hornet
phunt-Connect
remote reef
Hi. How long does it take for standard payouts of sub-account to reach the bank account?
spiral bluff
is there any way to expire a customer's credit balance at a certain date? can this be configured on Stripe itself?
E.g. I want to award customer 500USD but they must use it up by March
thorn chasm
alex-bank-account
sacred crown
Hello all, If i have a custom account and i want to delete an external account , will i able to remove the default account?
glass sphinx
Greetings! I am testing a monthly recurring payment (subscription) via the Connect API. I have proration behavior set to "none" for the subscription schedule.. The associated webhook (invoice.created) as a result of the subscription shows the correct line item amount, but the amount due is incorrect. If proration is not enabled, what could cause an amount_due to be less than the line item amount (note, the interval count is 1 and billing scheme is "per unit").
final pasture
Hello Folks,
Can we do the CVC verification process using the card_****** id not by the payment method Id, because right now we have only this one. I got a solution to do this process using the below link but we are using php so we can't do the javascript code with the client secret key on the frontend side, we have to do this process on the server side.:
https://stripe.com/docs/payments/save-during-payment-cards-only#web-recollect-cvc
night oxide
hey everyone
I'm facing an issue with stripe SCA modal, the amount to be paid ...
hey guys, I needed a little bit more help with this,
the SCA modal shows 0 amount to be paid
-
I'm not using stripe subscriptions
-
attaching the screenshot for the logs in stripe dashboard
cerulean ginkgo
Hi. On the Stripe website, I can see that the Charges API is an older one. Is it still OK to use it? Or does Stripe recommend I use some alternative and if so, which one?
My platform is located entirely in the US, and all the customers will also be in the US (at this stage of the business). I need to use some advanced features like Separate Charges and Transfers, Manual Payouts, etc., with an Express or Custom account (not Standard).
Hi. I had a query which was answered, but I have a follow up question:
ORIGINAL QUERY: I would like my Buyers to be able to buy $50 in credits (for example), which can then be used across multiple Sellers over a period of time. I, as the platform owner, would then transfer the appropriate amount to each Seller at the end of the time period. For example, assuming that the Stripe fees and my platform charges come to $5, I would transfer, say, $10 to Seller A, $25 to Seller B, and $10 to Seller C. This is just an example...the actual amount I transfer to each Seller would vary based on the Buyer's exact usage/purchase pattern.
PROPOSED SOLUTION (given at the link below):
#938301167845396480 message
FOLLOW UP QUESTION: Which Stripe Connect related APIs do I need to use to get this done? I'm following along with an online course on the topic of Stripe Connect, but some of the APIs have since changed or gone out of date, so I'd appreciate an answer to this. Thanks.
thorn chasm
shaitan-card-element
golden oriole
Hi Stripe team,
I don't see any "payout" events on your webhook logs, even though I have added all payout events to the webhook config and there are previous auto payout.
is it because of auto payout?
ornate jackal
Hi, is it possible to create an invoice only if payment went through?
wet dust
Hello everyone, yesterday I have tried to get answers about this error here
com.stripe.exception.InvalidRequestException: Stripe Tax has not been activated on your account. Please visit https://dashboard.stripe.com/settings/tax/activate to get started.; request-id: req_iXoWOSl1gcyzFe
then I been sent to stripe support page. They checked my platform account but no success I still can't activate taxes
native aurora
hi
i made a checkout.session id=cs_live_xxxxxxxx & redirected the client to pay
question: how ( having session id ) to find the transaction info with all needed data ?
( i need to find the FEE of transaction )
i tryed /v1/checkout/sessions/id - but there is no info about transaction fee
versed oasis
Hi
we have completed onboarding process. but still we are getting this error
please look this url
so can you help me
strong gull
Hello, using the python lib call stripe.checkout.Session.create I am providing a metadata dict, however it does not appear anymore (it used to) in the event payload of checkout.session.completed, the field is here but empty: we_1JDx0DIhh7MlMkpt5JipMlyA, could you help?
supple mountain
Hi everyone. We are using stripe in setup mode because we collect payments using cron jobs. We would like to somehow use iDEAL payments but it's not available in setup mode. Is there any way around this?
lilac cargo
Hello, I need some help with the Transaction purpose code
Can someone redirect me to the right person?
long sentinel
Hi everyone, I am using stripe api for downgrade plan purpose. I want to downgrade the plan at the end of the period therefore, anyone can help me !
long kayak
Hi! 👋 When updating customer with a new payment source, we're having issues with some cards that require strong authentication.
long kayak
Hi! 👋 When updating customer with a new payment source, we're having issues wit...
The SCA modal is shown for some of them, and not for others (we're having trouble with customers in India & Netherlands). I've been able to reproduce the issue with test CC 4000000000003063 (a 3D secure v1 one, I think?) but I get the modal with CC 4000000000003220 (3DS2).
long kayak
The SCA modal is shown for some of them, and not for others (we're having troubl...
I've seen that, for 3DS2 card the setup intent has a next_action, while with the 3Dv1 one the setup intent immediately succeeds. Any ideas on what may we be doing wrong?
soft trout
Good day!
Tell me, please, is it possible to get "Lifetime total volume" through API or is this possibility missing?
shut jolt
Just got forwarded here by Stripe support before they even understood my question... I need access to this "gated" feature: https://stackoverflow.com/questions/60099114/level-3-data-with-stripe-payments/60099842#60099842
So, there is nothing I can do via this dev-help chat to enable it myself, is there?
gilded moon
Hello, I have one question regarding payment gateway, if we use Dollar as the currency in woocommerce then can we use paypal, ideal and bancontact as a payment method?
vocal wagon
Good morning guys. In our Stripe integration, we have a webhook that is called for some events, invoice.payment_succeeded among them. We discovered recently that there are some events that didn't call the webhook at all. Please, could you check on your side the reason why, for example, the event evt_1KJwyIDhO9T7S5mHMPghEhPJ did not call our webhook?
wet dust
com.stripe.exception.ApiException: Sorry! There was an error while talking to one of our backends. We have already been notified of the problem, but please contact support@stripe.com with any questions you may have.
I have received this error on Session.create(params)
vocal wagon
I'm new here, is stripe available in Pakistan?
short bramble
Hello,
I've built subscriptions integration using Stripe
I've monthly/yearly subscriptions
How can I test webhook for the next renewal?
marble island
Hii need some help with the subscription update. While updating the subscription item I'm getting PaymentIntentClientSecret which is already processed. How to generate new paymentIntent while subscription update?
meager hawk
@vocal wagon not right now, https://stripe.com/global has all the information.
vocal wagon
<@456226577798135808> not right now, https://stripe.com/global has all the infor...
I have company registered in Uk, is there any way to make?
torpid breach
Hello, i have a test webhook. is it possible to convert to live mode or do i need to create a new one?
meager hawk
@vocal wagon I'd suggest asking https://support.stripe.com/?contact=true, this chat is for developer/API questions.
unkempt storm
Trying to make a google payment and getting these errors in the console right now..
ornate flame
Hey everyone. I'm having a problem related to failed payment emails. They're not being sent. What could cause this? How can I debug it? Thanks in advance.
winter kraken
Hi, we are thinking of offering BACS. Can this be created with the paymentElement
sleek spindle
Hi, is it possible to retrieve a payment method from a payment Intent?
Why I need this:
- I want to create payment Intents on my connect account with the connect_customer ( clone on customer account )
- But I want to save the paymentMethod to the platform_customer ( original customer on platform account )
so passing setup_future_usage = true during paymentIntent creation doesn't work for me since it will save it against my connect_customer instead of the platform_customer
vocal wagon
Hey everyone I am using CardMutlilineWidget in my android application. I want to know how can I give padding between label and input text
deep bluff
Hi, I use a setupintent and the stripe js card input. This all works great and the payment method is added as one can wish. However it's not set as default payment method on customer nor subscription which means that future payments don't get the payment method attached and fails payment. How can I make it so a payment method becomes default on customer and subscription when setting up a new card?
pseudo rune
Hi, can anyone help me, i am trying to add moto to one time payments, but i have to create a payment methd BEFORE i have the card details, any ideas how i can do this?
torpid breach
I am planning to go live with an app which use connect. I am looking into changing test key to live keys. So far i have changed my secret sk_, my webhook key wcsec_ and my client ID key ca_ . Are there any other keys to change?
unique karma
Hi, Currently I am implementin stripe subscription schedule api. I like to test if payment get failed due to Insufficient Fund then how I can do that? Can anyone help on this?
torpid breach
@meager hawk FYI there is a way to import test webhooks into live mode, Handy! (this was a previous post)
hollow prairie
<@!844898410389438535> FYI there is a way to import test webhooks into live mode...
Yep, this is a pretty new feature AFAIK 🙂
vocal wagon
Hi, I need to perform a card payment using google/apple wallet in the browser (for demonstration purposes let's say we are performing a payment via google pay). The process from user side looks like this:
hold money -> start doing something -> finish the process & calculate final price -> collect final amount. Here: https://stripe.com/docs/js/payment_request/events/on_paymentmethod a code has been inserted in this event informing about the start of the work, how can I now close the payment window successfully and redirect to a page informing that now let the user do something and then when he is done this final amount will be collected?
strange dove
We have an urgent problem regarding creating Stripe Custom accounts for Brazil. When trying to create an external_account (during Account::update) we get an error that "external_account[account_type]" is not allowed. Without this we get an error this field is required. Which sounds like a bug, because we have no problems with creating the external account for any locale, except for Brazil.
unique karma
Hi, Currently I am implementin stripe subscription schedule api. I like to test ...
Can anyone help on this?
tranquil relic
If I save a customer id to my db in the webhook "checkout.session.completed" and then try to change the plan and status in "invoice.payment_succeeded", it doesn't update any row.
case "checkout.session.completed":
subscription = event.data.object;
status = subscription.status;
uid = subscription.metadata.uid;
customer = subscription.customer;
const updateMeta = await stripe.customers.update(customer, {
metadata: { uid: uid },
});
const insertUser = await pool.query(
`UPDATE users SET
stripeId = $1
WHERE uid = $2`,
[customer, uid]
);
break;
case "invoice.payment_succeeded":
subscription = event.data.object;
status = subscription.status;
customer = subscription.customer;
const paymentSucceeded = await pool.query(
`UPDATE users SET
status = $1
WHERE stripeId = $2`,
[status, customer]
);
console.log(paymentSucceeded);
break;
the second webhook is not doing what I want
worldly quest
hi to all. I just like to ask about payout. Payout should be released 14 days after the payment. The developer used on_behalf_of function to do this. But upon tracing the payment transaction. The payout is release before 14 days. Ex. Payment on Jan 4 then the payout was paid on Jan 11. Can anyone help me about this? And where should I possibly look for some errors or bug?
eternal kiln
I've setup a webhook in test but it's not processing any events despite successful testing with the stripe cli. how can i possibly debug this?
worldly quest
@hollow prairie this is the payout ID po_1KGx8HGcR3TBq54Vkfjrqx6Y
frozen saddle
Hello!
I want to implement the following: https://stripe.com/docs/connect/charges-transfers.
How to determine the platform owner account? What suits me best?
Standard, Express or Custom?
https://stripe.com/docs/connect/accounts
heavy chasm
I need some help/guidance on some problems that I'm having with Connect and the standard accounts that are being connected to my platform account. I have spent days and days trying to get help from Stripe support only to end up with no progress. I really need to make contact with someone other than the 1st line of support. Can someone help me?
meager dawn
Hey everyone. In my business, yearly subscriptions are to be sold for access to digital goods, where a customer can have multiple subscriptions, one per digital good. As I understand Stripe API, each digital good is a product with a pricing model (at least yearly), and then subscriptions are to be created and linked to customers as they pick their products. Assuming so far so good, here comes the challenges... and what I think is the only way to solve them but would like to hear your feedback:
Problem 1: the number of digital goods / products available is currently around 200, and scales slowly (like 2-3/month) but eventually may scale to thousands or more, and the list of available products change much faster
Solution (guess): I need to keep the products on Stripe synced with the dynamic list of products on my side of things. I guess this is obvious... but with it comes the question: are there API limitations or number of products I should be aware of?
Problem 2: I need to have the freedom to adjust price of products on the go... without affecting existing subscribers. So if customer A has purchased a subscription on Product Y at $100/year, I need to be able to change the price for Product Y to for example $120/year, without affecting the existing customer subscribed to that product.
Solution (guess): the only way I see this working... is if when I want to change the price of a product... I need to instead create a new product each time.
Is my reasoning correct? Or is there some hidden super feature for "dynamic/customized subscription" or a best practice for this type of scenario.
meager dawn
Hey everyone. In my business, yearly subscriptions are to be sold for access to ...
Also, to clarify, each subscription is to be separate, and managed separately! (e.g. different billing cycle date)
hollow prairie
morunas-pricing-models
unkempt storm
Trying to verify my domain for Apple Pay but stripe can’t verify the file? I use a windows server also.
humble geyser
Hey everybody!
Got a question about reusing payment methods. On my web app, users subscribe entering their credit card info, or using gpay/applepay.
My app also has in-app purchases that users can buy. I want to be able to reuse their payment methods here without them having to enter their payment information again. Is this possible by only using their payment method id and their customer id, or do I need to make extra validations on the front-end?
Thanks!
humble geyser
Hey everybody!
Got a question about reusing payment methods. On my web app, use...
Lmk if my question doesn't make sense or I'm missing something 🤔
shut swift
Hello I have a problem, all my transcation history disappeared suddenly from my dashbord. How can I do? I have screenshot of my dashbord this morning
azure estuary
How do I add a second email to my stripe account?
I need to add my accountant's email to my account
unreal sinew
Hello, the Stripe.com website is not working it's been a few days and we have tried reaching out. We have tried all updated browsers, Chrome, Explorer and Edge. When you click "Sign In" the following screen appears
Cleared history and cache on Chrome and still receiving same error after exiting browser and back in
empty pivot
Hello, I hope you're well. We've recently installed the Magento 2 Module, on certain customer accounts we're seeing a 500 error against the following - /rest/default/V1/carts/mine/payment-information Would someone be able to look into our account for me and see what's going wrong?
waxen acorn
Hi,
We are using stripe in our application. Sometimes user tips some amount after the the payment in which case we incur stripe fee once per actual payment and again for the tip amount. Is there anyway to avoid this. Like charge only once for both payment and tip
pseudo rune
@hollow prairie thanks for your help earlier - i undertsand its not possible now. I was creating the payment intent, then updating it with the card and confirming, but i understand now i must create the payment Intent and send the card data in ONE api call if i want to add the moto flag 😦
rapid seal
Hi. I was trying to login to my stripe account and its not recognizing my email. I tried a PW reset, but when it asks for the email associated w the account, it says its not recognized. I cant get any help because I cant login to the account. Help would be huge.
frozen saddle
Hi!
Is it possible with "Separate charges and transfers" to transfer funds to users immediately to credit cards, and not to an stripe account?
little iron
Hi, what would be the best way to collect payment methods for custom connect accounts, since they aren't collected by the account_onboarding ?
deep arch
hello! im working on a custom checkout flow that includes creating a subscription with ad-hoc pricing and i having trouble trying to get the pieces in the right place
autumn creek
is it possible to get the receipt url when you create a payment intent with confirm set to true?
restive fox
so im a bit confused what to expect out of sigma. Theres a lot of data, that were able to acquire via stripe API calls, that seems to be missing in sigma... for instance ill capture a payment intent in our logs, will search for it in sigma, but its never there. I thought maybe there was a delay, but I never seem to get access to it. Is this due to a sampling issue, or do we need to pay a fee to get full access?
inland fossil
Hello.. we are implementing Stripe Connect. After connecting, we don't see any of the existing data on the connected account. When we do the same on testing, we do.
Whats wrong?
faint burrow
Hi, my company is doing us_bank_account beta testing. When we test via Stripe Checkout, the payment_method.attached Event doesn't have any information on the account attached (bank name, account number, etc.). Will this information be provided in the future? For credit cards, there is a card hash that contains all the information we need. Will there be a similar thing for bank accounts?
fiery star
Hi, I've got stored cards working fine, I create a stripe checkout session, add payment_intent_data[setup_future_usage]=off_session and it stores the card fine for future use against that customer, this works fine on the stripe interface.
I'm now creating a payment_intent to charge that again, off_session=true&confirm=true&amount=640¤cy=usd&payment_method_types[]=card&customer=cus_L7K14tiMChC8Un&description=Festival+Pro+-+Invoice+12952 however it's saying it's missing a payment method, any help would be amazing, thank you
wind hare
hello. Is there a web hook I can set up for the 'subscription canceled by the client' event?
south cradle
HowdyDo,
Test Mode payment links do not redirect anywhere after completion. I presume this is typical even when out of Test Mode.
Can I put the payment link in an iframe and keep the iframe's host website page present and accessible while the payment is activated and processed within the iframe?
stray oxide
dvdmn-Orlando, FL - subscription webhook
oak quest
Hello, looking to connect with and find a stripe developer to work on a project.
delicate pelican
When creating a new Checkout session, wasn't payment_method_types required in the past? I see now that it is not a required field. ref: https://stripe.com/docs/api/checkout/sessions/create
pulsar coral
Hello. Someone scam me via your app. Could I gave a support please?
wicked steppe
I'm trying to test adding funds to my platform account so that I can test an api call to create a transfer to a test Stripe Connect account, since I am getting an insufficient funds error. When I try to add funds to my Stripe balance in test mode on the stripe website with the "Connected Accounts add funds for future payouts to connected accounts" setting, I see the red triangle error with the message "You need to be on a manual payout schedule to add funds for Connect payouts. You can change your payout schedule from the External payout accounts and scheduling section of the Settings page." 1) So in order to add to our balance for paying connected accounts we need to have our payout setting set to "manual"? 2) Is there another step when we have our payout setting set to "manual"? or once we do the transfer to the Stripe Connected account, is it already processed and going to the account holder's bank account?
kind wraith
Looking for my 1099-K form but its not under documents?
sacred crown
Hello all ,if I want to delete an external account I have to first add another account with default_for_currency set to true.
imagine a customer realizing they cannot remove a bank account from an online platform; many would freak out, immediately lose trust in us, and fear their data could be susceptible to a data hack.
elfin dew
Hello everyone. I have to implement use case with help of stripe explained below.
Consider scenario of online lecture per hour app. In which student enroll for one hour lecture of particular professor. Student can enroll month before also. At the time of enrolling lecture, student have to pay fees of that online lecture. Fees will be added in admin stripe account after completing that lecture. And after some days of gap after online lecture, after taking portion of amount for providing service, remaining amount will be added in professor account. The gap is given for detection of fraud if happens.
So, how to hold payment for some days with help of stripe and split amount of fees between admin and professor.
Please give me guidance for implementing this scenario with stripe
pulsar nacelle
Hi,
I am trying to update a subscription with proration_behavior=always_invoice. But it sets the payment_intent as requires_action so payment remains incomplete whereas I want the charge the customer automatically. What am I doing wrong here?
gilded agate
HI everyone, i have created the Stripe payment Subscription and have been successfully capturing the payment. But i have not been able to setup subscription end date. I have searched all over Stripe documentation and found the way through "SessionCreateParams.java" but unfortunately i am not doing it this way.
I have created a Stipe session through following method.
SessionCreateParams params = SessionCreateParams.builder().setMode(SessionCreateParams.Mode.SUBSCRIPTION)
I need to setup end date and email needs to be sent from Stripe after the payment.
marble island
Hii,
Does stripe provide a downloadable invoice URL?
humble crypt
Actually, I do have a question. Where (meaning in what file) do you select "Test" environment or "Production"? tnx
viscid burrow
Question about the legacy Plan and Price model and backwards compatibility.
gilded agate
Actually, I do have a question. Where (meaning in what file) do you select "Test...
it means , are you in test mode or live mode.
tender quest
Hello. I have a webhook setup to respond to user Identity Verification results. I have an example of a duplicate event, which I was not expecting in my application. I'll definitely be handling that now, but I want to understand why that may be happening. Is it a bug?
glacial flame
Hello, i have a question, when the customer pay in success function when i validate the transaction i received a customer id cus_xxxx, and i save this id in customer product to send it in case of i make a subscription to the customer for this product but i noted that each transaction i received a different customer id cus_xxx even if the customer pay with the same card and same email (but it works for me since i save the cus_xx for each transaction) is it correct or i should follow another way to get one customer id for each customer
half shard
Annually, some customers undergo adjustments, increasing the subscription price. How can I make this adjustment in the stripe?
tawny pivot
Good morning. When creating a subscription schedule through the API, how do I get meta data into the subscription when it is created? We use these fields to trigger updates when each invoice is paid. I am able to add this to the subscription schedule itself, but it does not copy over to the subscription. How can I add this using the schedule API?
hollow basin
Hello, I was sent here by one of the Stripe customer service chat reps after 2.5 hours of trying to figure this out. Hoping someone can help me:
I am looking to setup checkout sessions in stripe and enable tax_id_collection so that my payment links can show the VAT ID validation area. I do not know how to do this and don't know what I need or how to go about looking for help. Can someone help me?
elder basin
Hi everyone, just wanted to know. Does stripe have a live chat on their website?
frigid light
Hello, I have a question reg stripe cust id creation. I have seen in our prod where customers were not having stripe cust id even though they made a few transactions and all of them were apple pay transactions. Is this a valid situation?
woeful helm
Hello, one week ago, i changed my IBAN to receive Stripe's Payments but the payment continue to arrive on my old bank account. Why?
crimson needle
Please don't discuss betas publicly @celest sluice
celest sluice
Please don't discuss betas publicly <@!783445262118944809>
oops sorry
crimson needle
all good, please talk to our support team or your Stripe point of contact for the beta instead and they can help!
torpid breach
Hello, how can i create a product with a price from the server? my code does not work...
Here is the error: ReferenceError: Cannot access 'price' before initialization
next atlas
Hi question here. When I receive payout.created webhooks from Stripe I want to associate my payout with all it’s transfers (Payout->Transfers) so I can link them up in my DB. Currently I run BalanceTransactionService .ListAutoPagingAsync() query, passing in payout ID, Account ID and expand on source_transfer. I'm looking for any alternative, one where I don't have to query Stripes server for this association or run a report manually. Does anyone have another solution or an alternate idea? Is there any way to pass data forward with a transfer (ex. Metadata) so that I can associate a transfer with its payout?
vocal wagon
Hi I need help to create recurrent paiement for subscription with stripe on adalo
granite sonnet
Hi, my company has integrated the customer portal. Our customer portal configuration has features.subscription_cancel.enabled set to true and features.subscription_cancel.cancellation_reason.enabled set to true and a set of cancellation reasons provided. How can I query the subscription cancellation reasons when users provide them? Don't see it on the subscription object when status = canceled.
vital slate
I am creating a tax rate via code, then trying to apply it to an invoice item, but everytime I am getting this message
{"status":400,"message":"You cannot apply these computed tax rates: [\"txr_1KQEi3FKn7uROhgCPYqFj6Do\"].","request_id":"req_lZzhYPTXXu17S3","type":"invalid_request_error"}
Any idea how to solve this?
woeful gull
Hi is there a way the we can skip this page after clicking a button then just directly proceed to our checkout page?
paper roost
Hi, I am trying to add destination external account in payouts, but stripe cli saying No such external account
wicked steppe
I am creating custom Stripe Connect accounts and I want the payouts to be set automatically to "daily". The docs say this is the default, so I want to confirm that I do not have to set the payment schedule if "automatic daily" is what I want.? ...all I need to do is make the api transfer call and the payment will be made automatically without my having to set the schedule setting.
dark pewter
Hi! I have a doubt, Good afternoon, I would appreciate if you could help me to solve a doubt that I have. When creating a "Payment Link" I would like to add my tax rate, but it does not allow me to configure it, do you know how I can do it? 🙏
vocal wagon
Hey there, y'all. I'm having trouble logging in to my account and have been locked out. I originally signed up with a google voice number and have since lost that number. I tried the contact methods on the Stripe site, but it won't let me follow through as it requires me to log in to follow up with support. Is anyone able to help me out?
Apologies if this isn't the right channel
hazy shell
If I pre-fill a customers information on the prebuilt checkout page and that customer sends that link to someone else, will the original customer’s information still be pre-filled?
vocal wagon
Does the "list subscriptions" endpoint work as it should? If I understood the documentation correctly, with the parameter status='all' it should return all subscriptions regardless of the status.
We have 4 active subscriptions and 9 cancelled ones, so with my math it would be 13 in total but the API gives me only 10.
'active',
'past_due',
'unpaid',
'canceled',
'incomplete',
'incomplete_expired',
'trialing',
'all',
'ended'
]
for status in statuses:
... print(status, len(stripe.Subscription.list(status=status)))
...
active 4
past_due 0
unpaid 0
canceled 9
incomplete 0
incomplete_expired 0
trialing 0
all 10
ended 9```
trail ravine
hello I'm new here - we've the need to replicate past invoices (that were originally created in a different system) in Stripe.
We have been creating more recent invoices in Stripe already since our initial integration, but we've the requirement to provide full history.
I am not seeing a way to provide an invoice number (e.g.: to match the number from previous system) using the invoices API, does anyone know if API allows to provide custom invoice numbers? I looked at the billing settings section in the dashboard/console (to define customer vs. account specific numberings & prefix) but that doesn't seem to help with our needs.
blissful bone
Hey, guys for the longest time - Im trying to figure out the difference between the Express and Standard option in Stripe Connect - I want the payment system for my clients (they have their own shops) and they will sell stuff through my app - which option should I go for? If I decide to change after sometime - is it possible to change it? (even for old clients) - thank you in advance!
hidden granite
@crimson needle please help me
crimson needle
@hidden granite please go talk to our support team for help instead: https://support.stripe.com/contact
ivory mountain
hey folks- I'm using Stripe Elements w/ React to create payment intents, and from time to time my Sentry errors will report an error saying ```You have an in-flight confirmCardPayment! Please be sure to disable your form submit button when confirmCardPayment is called.
thing is, I can't for the life of me reproduce this issue and no one has reached out about it directly. is there any more info on this type of issue that can help point me in the right direction?
pastel stone
I am setting payment_intent_data.metadata in my checkout session creation, but after the checkout.session.completed fires the metadata is empty in this payload?
worthy sun
When you appear in the Russian Federation, I have been waiting for more than 2 years
alpine aspen
Hi all! Currently, in our Charges API, we do a Stripe::Token.retrieve and check on cvc_check and address_zip_check before moving on with the charge. How can we do something similar with Intents API? We're using confirmCardPayment(pi.clientSecret...)on the front end.
vocal wagon
I have created a stripe checkout- I have been using PHP currently when someone creates a checkout link the payment method id is "pm_1KRKhMHXVoHtRnThWdTJQMit" I want to change this or add a description- how can I go about doing this?
next atlas
Hi. I'm a little bit confused about payout failures. If I have a payout failure I'll receive an account.external_account.updated webhook. If the external account is a bank account I can update the Status property, but what if it's a Card? There's no Status property with a Card object, so how would I handle this scenario? Please advise.
strange stone
Is there a way to enforce a minimum number of users/qty when making a per seat style subscription?
For example, we have different editions as a saas product, and in our upper tier “advanced edition” we want to require that the customer is buying at least 50 licenses or they cannot checkout. How can I accomplish that with stripe? We are using the customer portal for checkout
mossy vector
Hey Guys, I am new with Stripe. So a dumb question ahead. I am trying to use Stripe with React Native. I went through your page for terminal SDK setup and found the Compatability with JavaScript is only one device. Device Name: BBPOS WISEPOS E from https://stripe.com/docs/terminal/choosing-reader-and-sdk So I am wondering if this is the only device the company can use if we create the application using React Native.
wicked steppe
After making a transfer to a Custom Stripe Connect account, how can I know the status of whether the payment has been made to the Connect account's bank account? (my earlier thread, doesn't have a field for me to etner a new msg)
gilded agate
Hi , I am processing the Stripe on web with checkout method. To update end date to a Subscription object, i tried updating it after getting the event "checkout.session.completed" in the webhooks. But subscription is null in the event. Can someone tell me what wrong i am doing ?
This is the method i am trying to use to fetch the Subscription object : com.stripe.model.checkout.Session.getSubscriptionObject()
wicked heron
Hi, I'm building a mobile app and am considering using Stripe as an OAuth provider for account login/registration. If a user signs in via stripe and the app receives an authorization token, would we be able to directly load that user's Stripe Express dashboard from within the app, or would we need to provide another Dashboard Login Link for them to sign in a second time?
smoky laurel
Hey, there, dear Stripe support folks—at some point on October 6th of last year, the descriptions for all of our subscription invoices went from something along the lines of "Invoice 1A2B3C4D-0002" to "Subscription update", yet the events and all other details don't appear to have changed. It could, of course, be an issue with our application, but I haven't been able to nail anything down so far. Any ideas? It's an innocuous change for sure, but we're currently investigating a couple other issues and would love to rule out anything related to this change. Many thanks in advance for your time!
drifting hollow
How can I set password and login as a connected account in dev mode?
I want to login to see what customer would see in their connected account but it is not giving me the usual SSO prompt
mossy bay
Hello all, I want to change monthly subscription date for an existing subscription forward by one day each month. Currently, it is billed on the 1st of each month and I'd like it billed on the 2nd. Stripe support is giving me mixed messages. Any ideas? Thanks
hazy shell
I'm going through the docs, https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements and this statement caught my eye.
"The payment methods currently supported by both the Payment Element and Subscriptions are credit cards, SEPA Direct Debit, and BECS Direct Debit."
However, playing around with the UI at the very top of the page and changing the "Customer Location" to "Germany (EUR)", I see more payment methods such as Klarna, Sofort, Giropay, etc... and I'm not sure which is correct. I'm trying to determine whether or not the PaymentElement will work for my use case for subscriptions in certain countries.
idle iris
Would I put feature requests here, Support, or on the Stripe-JS GitHub?
dry hatch
Would I put feature requests here, Support, or on the Stripe-JS GitHub?
Support is better since we can authenticate you/your account
idle iris
Support is better since we can authenticate you/your account
Works. Thx.
dusky sluice
Hi!
I'm attempting to integrate the Customer Portal in node, but am getting this error:
Cannot POST /create-customer-portal-session
Not sure what the least annoying way to share the code may be, but would be very grateful for help debugging!
next atlas
Hi. Can someone tell me why I receive a non nonexistent bank account ID in my payout.created webhook? The destinationID 'ba_1234' doesn't match up with the ID of the external account I see on the activity page under 'External Accounts'
idle iris
@dry hatch FYI, thanks for the assist last night - I did get it working, and am working to beat my way past front-end support for a feature suggestion related.
cerulean pineBOT
:question: @next atlas Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
deep bluff
Whats up with no new API version in 1.5 year where there just to be one every 1.5 months. Is there major changes coming or have you internally done major revision work instead.
dusky sluice
Hi! Trying to get Customer Portal working in Node but am getting a 'Cannot POST' error.
Here's the (editable) code in replit (if unfamiliar it means I spun up a node.js server from the outset as I understand it): https://replit.com/@playseeds/stripe-customer-portal-1#index.js
Anyone see where it's going wrong? I was able to use a similar setup to successfully get Checkout working.
dry hatch
Let's continue on the thread!
dreamy echo
I was hoping someone could help me figure out how to get the "Issuer" for a specific charge or card. In the dashboard under "Payment Method" there is the field "issuer" (e.g. "CITIBANK"), however I can't find this field anywhere on the Payment Method or Card API objects
cerulean ginkgo
Hi. I have a few questions about subscriptions for my marketplace of buyers and sellers:
-
How does a buyer cancel a metered usage subscription that he/she had previously initiated with a seller? Can it be set to auto-cancel after a few billing cycles, or after a monetary threshold is reached?
-
Suppose a buyer on my platform has subscriptions from 500 sellers based on metered usage (500 is the maximum that is shown in the Stripe API docs), and if the collection_method is set to send_invoice, does that mean that the buyer will be getting 500 invoices to pay the money, all at different times? Or will it be aggregated by Stripe?
dry hatch
scooperpoops12-issuer
dry sapphire
Hi
when I make a paymentIntent, how do I get a text to be added to the customer's credit card.
in the text of the credit card transaction appears a personalized text.
deep bluff
I need that for every customer that has a Payment Method I want to set it as default on the customer. How can I do this?
Our logic only allows a single payment method (or none yet) but never multiple. But this is a one time job I need to run as code from now on always sets default when adding card
keen shale
hi is this where you get help with PaymentIntent API?
i want to know how to setup a off session charge do i use the old charge api or do i use the paymentintent api
the documentation says to setup the paymentintent to indicate you later want to make off session charges but doesnt seem to go into what to do after that for the actual off session charage
charge
elfin dew
Hi, i have to implement one usecase with stripe.
Take scenario of freelancing platform. When buyer buy service, he/she pays amount to platform. Platform will keep amount until service over & add some particular time gap after completing service (eg. 3 days after completing service), then some amount will transfer into seller account.
I wnat to implement this time gap after service completed and after that payment will be sent to seller with using stripe.
Give your suggestions and guidance to implement this time gap system with stripe.
waxen mason
how reliable are webhook events?
rare slate
Hallo. I am wenhua work at Instacart shopper
I has already 2weeks no recipes my deposits on my checking account
cerulean pineBOT
:question: @rare slate Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
rare slate
Do you have the phone number . That’s easy to talk
golden cosmos
@rare slate if you sign in and click on contact support, there're a couple of options including Have us call you
final echo
Stripe terminal
Using Stripe WisePOS E
I am making payment of $10 using paymentIntent
then at capture I am making amount to $12 which is used as tip amount
this payment is now completed
but is there is any chance I can again make that payment amount change as $15 (adding more tip amount)
rare slate
Ok I will try
primal juniper
Hello Stripe Team I have a question about ACH charges.
dreamy valve
Hi, when i tried to get customer object. I dont get sources.
primal juniper
I have an invoice module where I want to accept payment from users using ACH method.
I have an invoice module where I want to accept payments from users using ACH. However, I want them to pay by giving their bank details. Is there a way to charge their bank account without verifying using Plaid or Microdeposits.
unreal perch
hello need help
opal thistle
Hi everyone, i needed help how can i create a customer with my own country's currency instead of USD
toxic notch
Is it ok to ask questions here about what APIs I'm supposed to be using for my particular business model? I'm reading through the docs, and everything is A Lot and I'm trying to understand Express. Basically, I want a certain model for transfers and payments, and I want to make sure I'm doing the right thing for that. I'm not sure if that counts as a technical question, though.
dusky sluice
Hi! Trying to integrate Stripe Customer Portal in node, but need to find a way to use the Stripe API to authenticate our existing customers in order to get it to work, and have not been able to find a tutorial/area of the docs that speaks to this (?).
Here's the current (editable) code: https://replit.com/join/qyjmahezmv-playseeds
This is where it breaks because a means of authentication is missing:
`app.post('/create-customer-portal-session', async (req, res) => {
// Authenticate your user.
const session = await stripe.billingPortal.sessions.create({
customer: '{{CUSTOMER_ID}}',
return_url: 'https://www.seedsgives.com/thanks-for-giving',
});
res.`redirect(session.url);
});
Would appreciate some help.
final pasture
Hello Folks
If the stripe account owner's country is the USA, and now we want to give a feature on the website to connect their account using the express method, the accounts can be accepted across to multiple countries, is it possible? if yes any problem will occur in the future?
final echo
Stripe payment
I am using stripe checkout session for make payment for order
consider multiple customer can try make payment for same order
like order id is 123 and amount is $10
and 2 customer make payment for order id 123
so stripe does make 2 different payments for $10 and $10 for same order id 123
so is there anything on stripe to stop concurrent payment?
golden cosmos
shaitan1126-connect
blazing wharf
Hi everyone 🙂
At my company we're building a market place app for people to put out tasks of all sorts they want help with, and then people can bid on these tasks and hopefully be the ones to complete the tasks. We're using Stripe to handle all that goes into payment. Up until now, we have been integrating towards Connect Express, but we have discovered that a lot of our users find it hard to complete the onboarding experience at Stripe (there are many reasons for that, one being that here in Denmark we're not at all used to IBAN numbers, so many of our users don't know what that is)..
Anyways, we are now looking at Connect Custom instead, and we're actually almost through with the integrations, which means that we in a much more seemsless way can have users add a bank account so that they can receive money. We are following all the instruction on how to set this up, and when I read about the required verification information listed here: https://stripe.com/docs/connect/required-verification-information#DK-full-individual--card_payments|transfers - we have all things covered...
However, when we add a Connect Custom account and attach a bank account to it, the response we get has the following requirements/errors on it, and thus the capabilities are inactive
"requirements": Object { "alternatives": Array [], "current_deadline": null, "currently_due": Array [ "individual.verification.additional_document", "individual.verification.document", ], "disabled_reason": "requirements.past_due", "errors": Array [ Object { "code": "verification_failed_keyed_identity", "reason": "The identity information you entered cannot be verified. Please correct any errors or upload a document that matches the identity fields (e.g., name and date of birth) that you entered.", "requirement": "individual.verification.additional_document", }, Object { "code": "verification_failed_keyed_identity", "reason": "The identity information you entered cannot be verified. Please correct any errors or upload a document that matches the identity fields (e.g., name and date of birth) that you entered.", "requirement": "individual.verification.document", }, ], "eventually_due": Array [ "individual.verification.additional_document", "individual.verification.document", ], "past_due": Array [ "individual.verification.additional_document", "individual.verification.document", ], "pending_verification": Array [], },
Does this mean, that we HAVE to provide and upload physical documentation for each user?
I thought that by providing what the "required verification information" lists for DK, that we were home safe?
I do see that at the very bottom of that page, that it says:
*Depending on the situation, you might need to collect a scan of an ID document, an address document, or both to enable payouts if Stripe can’t verify the individual or if there are possible concerns about sanctions. In some cases, depending on various calculated risk factors, Stripe may be able to use Simplified Due Diligence and request only one document for verification at a later point in time.
These thresholds may change, but currently that point in time might be either 2,500 EUR processing threshold or six months of activity, whichever comes first.
Collect ID information with the individual.verification.document.front and individual.verification.document.back arguments, and address information with verification.additional_document.front and verification.additional_document.back.*
But "depending on the situation" -> which situations? 🙂 Right now it seems it's quite strict on requiring the documentation now that we are testing this.
The idea is that we will make sure to verify users beforehand we do any payouts by having users verify their accounts with .e.g NemID and MitID https://www.mitid.dk/en-gb/?language=en-gb (official Danish way of verifying citizens digitally)
.... soooo 🙂 Is there any way that we can do this Connect Custom integration without getting these verification errors, now that we ARE following and providing all the information that is listed as requirements? 🙂
If that's not the case, then I feel we have wasted a lot of time integrating this 😦
raven brook
Hi.. We have a requirement to charge the card at a later date
whenever the customer opt to take the charge at a later date.
What is the feature available in stripe to handle such scenarios?
Note : we use charges api
jaunty scaffold
I integrated google pay with stripe,
however, I call googlePayLauncher.presentForPaymentIntent("")
onGooglePayReady is returned true as well,
but
there is an exception out of bounds
here is the stack trace
elfin dew
Hi actually we are implementing a project in which i want to hold and do multiparty payment so for that i found we need to create express account
But for every user we need this express account or only one express account will work ?
velvet berry
Hi, we are switching to the PaymentIntents API right now and testing with Klarna we immediately receive a status "succeeded" for our payment intent. I thought this should be something else until the webhook is called 3 minutes later? We are confused why it's already captured as well, iirc we should have to call $stripe->paymentIntents->capture() to finalize the charge.
sleek spindle
Hi. I have a few queries around the paymentMethod object when created by stripe.js on the frontend.
worn rune
While placing a card on hold
const token = request.body.stripeToken;
which token we'll get from request body and this token will be sent by stripe ?
waxen quail
@worn rune Can we keep this discussion in the thread I opened above?
vernal pumice
hi, a quick question: when we charge with stripe.Invoice.pay(invoice.id), does stripe.Invoice.void_invoice() cancels the invoice and return the money to the customer ? Thank you.
strange dove
Hi. How to search for a connected account via the API? I didn't find any /search/connected-account endpoint
rigid stag
Is it possible issuing cards with stripe that are connected with Apple Pay and Google Pay in European countries? Or only US?
carmine mulch
Hello #dev-help
Trying to figure out best practice for my subscription with plan on SasS platform. Need some help
grand stone
hi, we are starting to explore the integation with the Treasury product, following the documentation in https://stripe.com/docs/treasury/beta/api-spec/moving-money#setup-intents-payment-methods we are trying to create a SetupIntent of type "us_bank_account" but we are getting an error that the value is not supported: parameter_unknown - payment_method_data[us_bank_account]
harsh glen
Is there a way to achieve this scenario without setting up trials and using Subscription Schedules instead?
https://stackoverflow.com/questions/63882312/configuring-stripe-subscriptions
sour harness
Greetings #dev-help! I'm wondering if you can help me with a problem...
I've deliberately used the test card 4000000000003220 to get 3d secure 2 challenges. In my scenario, the user adds a payment card for later use (which I've done successfully via a setup intent). I'm then taking a payment later, and as expected, the payment intent ends up with a status of requires_action. All good so far. At this point the stripe dashboard says this for the payment intent:
The PaymentIntent needs to be authenticated by 3D Secure. Have the customer complete 3D Secure authentication using the PaymentIntent client secret. Learn more
I follow the "learn more" link, and end up here: https://stripe.com/docs/payments/3d-secure#check-status. That page indicates that for requires_action I should:
An additional step like 3D Secure is required to complete the payment. Ask the customer to return to your application to complete payment.
The documentation on that page then goes on to say:
When the value of the status property is requires_action, some additional step is required before payment can be processed. For a card payment requiring 3D Secure, the PaymentIntent’s status will be requires_action and its next_action property will be redirect_to_url. The redirect_to_url payload contains a URL that you should open in an iframe to display 3D Secure
Here's the problem, looking at the payment intent, the next_action has a type of use_stripe_sdk, and no sort of url is present in the next_action data.
Question: how do I get the user to complete a 3d secure check for this payment intent, I was expecting to invite the user back into my application, and to use the client sdk to do it, but I'm not able to find how in the documentation.
true swallow
Hi, is there any way to set receipt name on PaymentIntent API?
gentle cave
Hello everyone, is it possible to verify our website with stripe before doing an integration? with TOS and Privacy Policy?
cerulean pineBOT
:question: @gentle cave Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
hollow prairie
Hello everyone, is it possible to verify our website with stripe before doing an...
Have you signed up for an account and completed verification onboarding?
outer moss
Hello, i want to create a payment link,
I see on it my products, but i don't see the shipping cost added in the final amount, ( i only use the STRIPE Dashboard ) .... should i code this ? or it it possible to use dashboard diretly ?
drifting epoch
Hey, Something strange happen with my payment sheet implementation with flutter that I discovered today. I tried to figure out what cause the problem. The problem is when I add or remove an item from the cart and then tried to present the payment-sheet with the created payment intent details it shows the payment-sheet with the previously created amount. It means when I tried to pay for 10$ cart it gave me the 5$ payment-sheet which comes from the previous payment intent. And then in the next time it works well. And also I can verify that the payment-intent creation works well
{
amount: 2770, customer: cus_L5EmkkMHSLSbd5,
ephemeralKey: ek_test_********************************,
paymentIntent: pi_*********************************
}
@drifting epoch Let's chat in the thread
oblique gorge
Hey Team,
I need guidance in fetching balance transactions. I only need to filter out those transactions where data object have originating_transaction populated.
blazing wharf
Question regarding custom accounts.
I've seen on another platform, that they are able to achieve creating a custom account, attach a bank account and have the user be in a sort of pending mode, where transfer capabilities are set to true. The account and bank account is added without providing any ID documents to verify the user. This can be handled afterwards.
How do you achieve that?
I've tried to implement a custom flow my self, where I add a custom account and attach a bank account to it, but the response I get immediately after is that transfer capabilities are inactive and that it's missing verification.
What am I doing wrong? 🙂
I'm providing all the necessary information that is listed here https://stripe.com/docs/connect/required-verification-information#DK-full-individual--card_payments|transfers
this is the response I get on the platform where I see they succeed in this
and this is the response I get, when I try it out my self
hollow prairie
dgsunesen-custom-account
earnest stream
Hi,
I'm setting up card payments through Stripe on a website, and I'm following this manual to save a card for future payments: https://stripe.com/docs/payments/save-during-payment?html-or-react=react
I have a few questions:
- The manual is saying I should use
stripe.confirmPaymentmethod on front-end, which requires a return_url parameter. Why is this parameter here? I thought that Stripe handles any 3DSecure auth without redirects. Is this param for non-card payments only? If so, can I usestripe.confirmCardPaymentinstead ofstripe.confirmPayment(I'm only allowing card payments on my website) ? - Whan I'm charging a card for 1st time (point (6) in the manual), at what point will my backend be getting
PaymentMethodAttachedandChargeSucceededwebhooks? Will they both be sent after thestripe.confirmPaymentmethod succeeds? - If I successfully take 1st payment, the manual describes how to charge the saved Payment Method later when the customer is not present. But what if I also want to charge this payment method later when the customer IS present on my website? Do I just need to pass PaymentMethod ID to front-end, and use
stripe.confirmCardPayment? Will this take care of any 3DS auth that may be needed?
vocal wagon
Hi, can i use the Stripe::Event.list to get events for a specific subscription id?
meager dawn
Hey everyone! Quick Q: a Product says "it can only be deleted if it has no Prices associated to it", so basically... as long as some customer has a subscription on a price - even if the price is set to active:false - the product can't be deleted, correct?
true stag
Hello, I'm having a hard time understanding the difference between tiered pricing modes volume and graduated. Which way to go if product is sold by seats, $80 per seat up to 10 seats, 70 per up to 20, 60 per up to 50?
humble crypt
Two questions: where is the execution environment set (i.e., "development" or "production"); and where do you safely keep the secret variables? Trying to get a lay of the land here.
uncut saffron
Hi we are using a stripe connect with express customers, and we have dynamic application fees based on shop and payment method. And we only have one checkout process type (not devided by methods and we would like to keep it that way) so since the choice of pamyent method is then done on stripe site, is there anyway to adjust the fees once the process is startet, a webhook maybe, or is my only option to adjust the application fee before sending the intend to stripe ?
Thanks and regards
Shadow
trail mantle
Hey there, i have a question about Instant Payouts,
We are currently collecting money on Platform Account, and our customers are doing Transfers to their Express accounts
Is there any way to do Instant Payout from Platform Account Balance to the External Debit Card of Connected Express Account or funds must be only in the Connected Account Balance beforehand ?
vocal wagon
Hello,
It is normal to have 1 incomplete PI before each success payments with Bancontact ? or i've done something wrong ? ( beacause its only one pi with credits card )
thanks for the help !
simple bronze
Hi, is there anyone who can help me understand how to do a subscription with PaymentRequestButtonElement of react-stripe module
worthy kite
Hi guys,
It seems that when a trial subscription has ended, it goes to an active state.
Can this flow be changed?
restive geyser
Hello,
I have a question about refunds on Connect Accounts. Currently, we believe that when a payment made from a customer to a connect account is refunded, the refund amount is being deducted from our 'Main' Stripe Account Balance rather than being deducted from the Balance of the Connect Account that the payment was first made to.
Is this how refunds work for Connect Accounts?
median dome
I don't see anything in the docs, and haven't noticed anything in testing, but is there a way to get a webhook when a connected account creates a Checkout Session? Something like checkout.session.created ?
daring lodge
mebezac - checkout events
fiery stirrup
When using Stripe Connect, is there any way to configure per connected account payment methods? I know it is possible to configure them at the Platform level based on https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements#enable-payment-methods, but how does that apply to the connected accounts?
pastel stone
Is it possible to add Klarna to a stripe checkout page (from stripe connect)
tiny walrus
Hello, it is possible that I transfer my money to my account in 1 day
paper roost
Hi, I am trying to add destination external account in payouts, but stripe cli s...
How can I add external account and stripe connect at the same time in manual payouts in parameters?
tiny walrus
pls
cerulean pineBOT
:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
frigid jetty
On the Hosted Invoice Page it mentions "payment method persistence" https://stripe.com/docs/invoicing/hosted-invoice-page#payment-method-persistence but in test mode when viewing an invoice it never provides the option to select a previously used payment method associated with the customer. Is payment method persistence not a feature in test mode, or am I missing something?
vocal wagon
Hello guys, i know its dev help but...im having a problem. I need to send monthly invoice/receipt or whatever it is called to my accountant but i cant find it in the stripe dashboard
anyone have idea?
empty stone
Hi!
We are currently using the generated paymen links of invoices which we sent out to the customers to pay invoices.
In case of SEPA payments we wanted to know if it would be possible to somehow re-use the IBAN (payment method) the customer provided when paying the invoice.
reef gazelle
Hey team, just wanted to confirm based on the documentation for rate limits it sounds like the limit is 100 reads AND 100 writes, as in, they are separate limits. Is that the case? Or are both reads and writes taken out of the 100 ops/sec limit?
wintry sage
hey guys. I'm having trouble with a java webhook. when I receive a charge.succeeded I would like to store the customer email. however Charge.getCustomerObject() returns null. how can I retrieve the customer email address? thank you.
stray mist
Hi guys, I am having an issue with setupIntent API as the meta data used in create setupIntent cannot be retrieved in javascript retrive setupIntent
However, it can be accessed via curl
Sure
bold basalt
@stray mist please let's talk in thread, not in main channel
vital slate
Simple question: can an invoice line item "Description" have line breaks, e.g: "[br]" or <br /> ? if not then I'd like to suggest such a feature. Or have a "Subdescription" or "Excerpt" option for a line item.
atomic tinsel
For webhook what event should I listen for subscriptions and invoices?
For payment_intent.succeeded how do I know if it's a subscription or some other invoice?
mossy flax
hey guys! Is there a way to let users create charge without having completed the onboarding process. I have created a website for people to sell second-hand tickets (think of it as like an 'ebay of tickets'). I am using Stripe Standard accounts, and creating accounts upon their first login. However, 100% of my 48 users (tough start...) so far have given up on the onboarding. So instead of having them create an account to post an event, would it be possible to let them create an event, for a charge to be created via their email address and for them to have to complete the onboarding the claim the money afterwards?
Cheers!
misty ember
My account has funds that have been in reserve for 90 + days I have no idea as to why and how. I would like for all of my funds to be released. You’ll have no reason to hold nobody has requested a charge back
hazy shell
I am thinking about creating a status page for an order and one of the PaymentIntent statuses I'll be checking is requires_action. I think it's very rare that the user would be in this status but if they are, is there an example of how to trigger this "action" for the user to complete? The situation I'm thinking of is maybe a disconnect between entering their payment method and before verification actions.
runic notch
I am seeking information on ACH capabilities. I am wanting to set up payments receivable through ACH in our app we are using React Native
vocal wagon
Hello everyone,
I'm Sai from thestorefront.com
We use Stripe connect and we are planning to collect payments from our customers in Installments
bold basalt
@vocal wagon let me create a thread for you, let's not talk in main channel
vocal wagon
ok
frigid jetty
How would I go about dynamically charging customers the application fee based on the payment method used? ex: credit card gets charged 2.9% fee but if its ACH customer gets charged 0.8% fee
bold basalt
sai97-installments
fluid stirrup
Does anyone have Stripe Elements rendering in a Vue 3 application? I'm banging my head with this one, might have to go back to Vue2.
eager ridge
Hi, I was attempting you submit evidence for a dispute against our group. But didn't get it all in. How can I edit?
mossy flax
Hi, sorry for asking a very similar question to before. I've just tried creating a Direct Charge with an Standard AccountID that had not finished onboarding. The checkout session successfully created itself (although i didn't try to actually pay). What will happen to that money? Will it be 'pending' on that account until that person finishes the onboarding?
stray mist
Is there an expiration for payment method id?
languid tulip
surreal temple
harinth - Payment Method Expiration
mild pine
Hi I need help authenticating a credit card payment
rare pulsar
Hi there can anyone help me regarding stripe verification of additional doc for a person, can we give doc from amazon bucket by a link
inland coral
Hi everyone!
We faced with a problem, after updating the library on Android to the version "com.stripe:stripeterminal:2.6.0" when trying to connect to the stripe reader, for the user shown the following message - requesting access to calls history (screen attached).
Does anyone know if there is a way to remove this request for permission?
I will be grateful for any help! Thank you
tropic axle
Hi I have an question
I mean account with stripe had a quick I’m wondering if you can contact somone that can help me rest my card information
dim hearth
@tropic axle Please use the thread I created for you
eternal kiln
when dealing with Checkout, is there a way to pre-populate the email field and make it non-editable?
sterile dock
is this more active than the IRC chat these days?
patent turtle
We need to send payouts to our merchant partners. I would like to compare Stripe to a solution like Dwolla. Could someone please point out what Stripe service this will be using https://stripe.com/docs?
little iron
Hi, how could we safely display the external bank accounts from our platform users on our frontend, also that way to provide actions like update / delete bank data? We're using Stripe Connect and are using the custom account type for all our users.
gilded agate
Hi , I am processing the Stripe on web with checkout method. To update end date to a Subscription object, i tried updating it after getting the event "checkout.session.completed" in the webhooks. But subscription is null in the event. Can someone tell me what wrong i am doing ?
This is the method i am trying to use to fetch the Subscription object : com.stripe.model.checkout.Session.getSubscriptionObject()
cyan ruin
Good morning! Is there anyone who can help me with payments? I have proved my identity with driver licence 4 times, and I still waiting my money transfer that was expected yesterday,and now it says tomorrow. That is very annoying. And where can I report this?
static pier
Hello - working to integrate via API Payment Methods in Stripe back to Salesforce Billing Payment Methods - Payment Methods will originally be captured by DocuSign Payments that will create Payment Methods in Stripe - we need to then have the Payment Methods created back in Salesforce Billing Payment Methods - we need to talk thru this process with a technical resource
vocal wagon
Hi guys, I am running 3 different websites on WordPress utilising Woo Commerce. We have a separate woo payments account on each WordPress website, which are all linked to a master stripe express account. The issue is that the 3 websites are using the default name value of WooCommerce Payments. We need to rename this so that each account has the website name or url to easily identify each payment account.
I cannot see ANYWHERE that I can change this name. Can you please help?https://images-ext-2.discordapp.net/external/GAaf1kmHSopZcR5VMKlEQ7EtRg4er7wFWmoKAB3W_Os/https/i.gyazo.com/thumb/1200/4a254e882601a1e249eedd998660ac0c-png.jpg
Hey friends, I'm trying to integrate our react-native app with Stripe SDK, and I'm having a hard time figuring out what to do after creating the clientIntentSecret value.
It looks like I'll have to either confirmPayment (https://stripe.dev/stripe-react-native/api-reference/modules.html#confirmPayment) or handleCardAction (https://stripe.dev/stripe-react-native/api-reference/modules.html#handleCardAction) or both (one after the other?) but I don't understand what happens first and what second.
When I try to run any of those two, with a newly created clientSecretIntent I get a weird error:
The provided Intent client secret does not match the expected client secret format. Make sure your server is returning the correct value and that is passed to STPPaymentHandler and I don't know how to move on.
Thanks in advance for any help.
astral prairie
Hello! I want to sell license keys, and am wondering if there is a way to hook up a stripe payment link in a way where it calls a webhook or something once the payment is successfully completed.
misty shale
Hey friends, we are working on one solution for refunding amount to customer. We are planning to build a batch, which will make an API call for every refund request. Do you see any challenge or performance failure for hitting 700 API calls together? Looking forward for prompt responses. Thank you in advance.
hard pike
Hi team, When a subscription is ended, is it possible to quantify any outstanding balance due to prorations without åctually refunding the user? That is, we want to know how much the user would be paid out if we were to issue a final invoice, but we do not want to issue this final invoice. Instead, we would record this number and then apply it toward the customer if another subscription were ever started for that customer. Relevant Stripe docs here: https://stripe.com/docs/billing/subscriptions/cancel#canceling
pastel stone
Do you receive the application fee when a stripe connect customer takes payment from klarna ?
warm dagger
Hello! I am trying to make a call to Stripe::Charge.retrieve with the charge_id, a stripe_account, an api_key, and expand: ['transfer.destination_payment']. I am getting a warning that WARNING: api_key should be in opts instead of params. WARNING: stripe_account should be in opts instead of params.. How should the params/opts for the call be structured?
trim whale
hello, is stripe payouts available in UAE ?
inner turtle
I am having trouble getting a sales team member to contact me.
yes, i keep using that page and every team i try to complete by pressing send email nothing happens
surreal temple
@inner turtle please respond in the thread created for you
glossy pumice
Hallo
glacial flame
I want to update the amount of a product plan using API, is it doable? or i should add a new plan with the new price for the product that i want to update it`s price
glossy pumice
Actually how to setup direct debit
surreal temple
@glossy pumice please respond in the thread created. It helps keep the main channel more readable
glossy pumice
Okay
desert sequoia
Hello! Currently, I'm using Stripe for creating subscriptions for my customers, when they create an account I give them 14 trial days, but I don't want to generate an invoice after the trial, because maybe they will subscribe many days after that and I want to generate a new invoice since that day, so I'm not sure how can I do that. My first option was to create a plan with zero dollars and when the customer wants to subscribe select a real plan, but the problem is that when the invoice is zero dollars, Stripe mark the invoice with status paid, so I can't know when the trial finished
hazy shell
Is it a normal practice to use the PaymentElement as a payment method validation versus using it to initialize a payment?
Use case:
User subscribes to a service of mine using SEPA Direct Debit.
User's SEPA Direct Debit is now invalid (for some reason).
User visits a page to update payment method.
At this point, I feel like using the PaymentElement might be the best bet due to the automatic determination of what payment methods to show the user on this page. This could be based off of the PaymentIntent information from the last subscription charge. This is valuable because I don't want the user to update the payment method with any ol' payment method as it'll have to be Subscription friendly.
fiery stirrup
When using Stripe Payment Element (https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements) how is the customer location configured?
static cloud
hello i need help
rocky steeple
Hey there, using Stripe.js is there a way to confirm a payment intent for a bank account setup with Stripe and Plaid, similar to all these https://stripe.com/docs/js/payment_intents/payment_method ?
covert bear
Hey everyone, is there any way to get the additional information from a coupon through api, such as which product it is connected to?
pastel stone
is checkout.session.completed the best way to check if a payment has gone through on the stripe hosted checkout page?
grave bronze
Im having some issues with payments after updating a credit card. It is creating drafts but not processing payments, heres a screenshot of what I see when hovering over draft. Anyone else having/had similar issues? Thanks 🙂
little briar
phone has been changed, how can i get the 6 digit code?
Cant log in because it wants me to verify myself
normal adder
are there anyways to leave the invoice|subscription fees to the user automatically? like without to calculate the amount manually
sweet beacon
Can the Stripe Customer Portal for subscriptions create a new subscription when a user doesn't have one yet?
pastel stone
If I am FCA regulated how can I add finance option to klarna payment method (UK customers)
blissful bone
Hello, I would like to use p24 payment and would like to get the List of available banks, but dont see the function anywhere - is the Stripe Elements the only way?
golden cosmos
szef0-p24
tawny pivot
Good evening. When creating an "off_session" PaymentIntent for the new Payment Element (js), the change event is no longer fired under certain circumstances when there is only a card option. We track that even to determine if the customer has chosen a saved card or entered in new card information. The change event ONLY stops firing when there is just a card option. When Google or Apple pay are available, the event is firing again. There are no js errors being thrown.
golden cosmos
Matty-onChange
young yoke
Is there way to find out if a stripe user is part of a team? I was checking /v1/accounts endpoints but none the data returned for the business seems to be a unique identifier.
lunar crescent
Has anyone else expierenced crashes while using paymentSheet on SwiftUI? When people start typing their credit card numbers into the form the app crashes. When using the simulator it works fine but on the downloaded app is when the error occurs
sweet beacon
Is it possible to set a trial period when using the Checkout system to create a subscription?
alpine aspen
hey all, looking at the refunds docs, it seems like we need the payment intent id. Is there a way to issue refunds without the payment intent id? Like get charges from a customer object or something?
weak linden
Hi All! Just wondering if Stripe Elements work in the shadow DOM?
golden cosmos
paragon-shadow-dom
golden spade
If my customer has multiple Price objects (for multiple Subscriptions) in their cart, and after checking out I create multiple Subscription objects (Customer + Price for each Price in the cart), will they receive a single invoice/charge, or multiple?
hard pike
Hi team - can you help me understand payment element server-side vs. client side, if one a approach is better for when a user want to somehow only capture a payment when order is confirmed in real time? Real time is referring to let say a product is worth x amount of credits, for a Y dollar for a gaming service. The flow we want to achieve is that when a user make a $5 order purchase for a 500 credits on their account, we want to credit their account with 500 credits synchronously at time of order is confirmed.
coral furnace
heloo
tired frigate
Hi, I'm testing out my payment intent webhook endpoints locally with the CLI using stripe listen. I want to try out the 3DS test cards to make sure that flow works correctly. But I've noticed that stripe listen doesn't seem to send the payment_intent.succeeded events for 3DS cards? It sends the payment_intent.requires_action event, and then I can see in the test dashboard that the payment intent succeeded event occurs, but the CLI doesn't send it and my server doesn't receive it. Is there something super obvious I'm missing, or is there some setting I need to change? Also, the regular non-3DS payment intents work fine and I do get the payment_intent.succeeded event for those.
visual merlin
Anyone ever integrate Paay 3ds with Stripe via the API?
stuck kettle
Hi Guys, I am new to Stripe, I have a question about the connected account, suppose I am a platform and I want to direct my users to register connected account so I can transfer payment to the user's connected account. However I need to know if transfer to connected account is available in the user's country and currency, does Stripe has an API that I can call to check that? Thanks.
golden cosmos
gregory.yang
worn rune
Is there any way to increase the time of holding amount on customer's card with Stripe's "Place a hold on a card
Payment Intents API"? It is mentioned 7days in document.
cerulean ginkgo
Hi folks, I'm creating a marketplace with metered usage subscriptions. Since the subscription has to be cancelled at some future date either via Dashboard or explicit API call, I was wondering if instead I could allow the Buyer to input his/her budget into my platform. I would then deduct the "metered usage x price" from the budget every day. When the budget is exhausted, I can trigger the cancellation of the subscription via an API call on behalf of the Buyer.
The one thing to note is that the Buyer can purchase subscriptions from different Sellers simultaneously, so I would be deducting the "usage x price (and summing across all subscriptions)" from the budget.
This seems somewhat doable, looking at the documentation, but is there anything I should be aware in terms of implementing this budget-based cancellation feature? Or does what I described above look fine?
edgy portal
hi hi,i want to know use china union debit card to pay, what is the test card? i dont find the info from https://stripe.com/docs/testing
hidden nacelle
Hello, not sure if it's the right place to signal this, please tell me so if not, when creating a product and multiple prices, all the prices end up with the same price id. This leads to not being able to use the API correctly.
It works correctly when creating a product and then adding prices though.
stuck token
Hi! I wonder if it´s possible to add metadata (bookingId) to the connected account customer that is created? I have a standard connected account and when I create a customer as customCreateOptions with the metadata (bookingId) and after that I do SessionCreateOptions, SessionLineItemOptions, SessionLineItemPriceDataOptions, SessionPaymentIntentDataOptions and finally connect to my connected account with requestOptions, then a customer at my platform is created including the metadata, but a different customer is created in the connected account with a different customerId and not including the metadata. That results with at the webhook getting back the paymentIntent I get the customer from the connected account not including the metadata. How can I resolve this?
empty stone
Hi guys!
When creating a new subscription via the Dashboard, there is option to enable/disable the payment link included in the invoice email and on the invoice itself.
When creating a subscription via API, I don't find this option.
Can you tell me if there is any way to disable the the paymen link printed on the invoice and provided in the invoice email can be disabled, when creating the subscription via API?
craggy shoal
Hi all. My app allows clients to insert their real estate properties, and give them some interesting metrics. By default, my Stripe suscription plan (monthly recursive) allow to create 2 properties.
Now, let's say i'd like to allow my client to pay a kind of "addon" by property to add (for exemple, +5$ for each new added property)
I don't want my client to be charged immediatly, but to be able to attach (or remove) any addon on my client plan, and let it be charged and paid when the initial subscribed plan is about to being paid normaly each month.
Simple exemple to be very clear (i hope) :
- A new client subscribe to my default plan that allow him to add 2 properties, for 10$/month.
- 1,5 months later, he acquire a new property and want to add it to the app
- At the start of his 2nd month of use (and the future ones), i'd like his plan to be charged with 10$ + 5$ for the third property he added some days ago.
So my question is, how can i easily add or remove some additionnal cost, but being paid only at periods end, and not immediatly.
Thanks 🙂
velvet berry
Hello - a question about stripe webhooks when working locally (docker): if I pay via SOFORT, the transaction will become succeeded after 3 minutes. Now I thought the webhook would be called automatically after those 3 minutes so I can update the payment status at my system too. But it seems that it's not the case. How can I update the payment status locally via a webhook event?
brave terrace
Hello there i need help
glacial flame
is there any way to get the number of active subscriptions that use a specific coupon using API?
astral crown
Hi, is Strip can accept payment by ticket restaurant? Thanks
coarse sky
Hi Guys, Is there any way to get successfull checkouts receipt instead of email?
unkempt storm
Could someone help me with ListAutoPagingAsync?
trail mantle
How this is possiible ? i cannot test payouts neither in Dashboard nor via API, getting same error even if account has available funds
empty stone
Hi guys!
I am currently tesing scheduled subscription and faced a problem.
When creating a "normal" subscription (which is starting immediately) via API, there is an option to define the payment_settings.payment_methods available to pay this invoice via payment link. Unfortunately, I can't find this option in the API when creating a scheduled subscription.
How can I achieve to define payment_method options for scheduled subscriptions via API as well?
waxen quail
Nihades-payout
brazen yarrow
Hello,
we are a bit in trouble about ideal and bancontact setupIntents. It's written in documentation that it is possible to fallback to sepa for future usages once the customer completed the setup authentication.
We use confirmSetupIntent() on client side and when we try to link the returned payment_mean_id in backend side we get "PaymentMethods of type 'ideal' cannot be saved to customers.".
How do we handle this sepa fallback in order to save the right payment method id for future usages ?
worn rune
Hi, we are facing issues regarding multiparty fund transfers,
While creating a payment intent and transferring funds to multiple users, it checks the balance in the stripe platform instead of deducting the amount from the card
const paymentIntent = await stripe.paymentIntents.create({
amount: 10000,
currency: 'usd',
payment_method_types: ['card'],
// payment_method: paymentMethod,
transfer_group: 'testing',
});
// Create a Transfer to the connected account (later):
const transfer = await stripe.transfers.create({
amount: 7000,
currency: 'usd',
destination: 'acct_1KRvW32fSz8u2GJ7',
transfer_group: 'testing',
});
console.log("first transfer ====> ",transfer);
//
// // Create a second Transfer to another connected account (later):
const secondTransfer = await stripe.transfers.create({
amount: 2000,
currency: 'usd',
destination: 'acct_1KRbnj2cmlKulia3',
transfer_group: 'testing',
});
console.log("second transfer ====> ",secondTransfer);
it gives us this error => Error: You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out;
But we want to transfer the amount from the card not from the stripe account, So is there any way to transfer amount from card directly to multiple users ?
waxen quail
Franck-sepa
meager hawk
nidhi-connect
vocal wagon
Hello!
I'm not sure this is the right forum to ask, but I have a question about the Stripe capabilities, so here it goes 🙂
I'm working with a product, which manages subscriptions for a large number of small individual businesses (>100) in multiple geographical areas. Each of these businesses have a set of plans of their own with varying content and prices (but within the same area of operations).
What I'd like to find out is if I can use the subscription management feature in Stripe to manage all of these business and handle their payments from one Stripe account, or if this would require a Stripe account for each individual business (or geographical area such as country)?
Basically this would mean let's say 3 plan/business and > 100 businesses in different countries, so 300+ unique subscription plans with varying taxation rates, managed from a single Stripe account.
candid violet
Hey, how can I enable the ideal netbanking for existing products in stripe
placid dock
Hello, I am trying to integrate stripe, can I send a variable that gets returned on charge.succeeded? I made a variable on metadata but only gets over to my api on checkout.session.completed event
spark valley
Hi, I'm new to the channel, so apologies up front.
What I'd like a little help with is trying to figure out if it's possible to itemise the receipt generated when a payment is made to a connected account, using Stripe Connect?
Our users/connected accounts are charities and the receipt which is sent to one of their users/donors, includes our platform fee, which for our US customers is a problem when it comes time for tax returns..
Any help would be appreciated
thorn barn
I created a help ticket for my client's blocked payment, when do you process it?
hearty jewel
Hi there! We've got a user who is trying to add their card details to our app (JS stripe API). They are using a SCA provider called "Clearspend" (https://www.natwest.com/business/business-services/clearspend.html), and on entering their card details they find that the SCA immediately fails and they are unable to verify their card details. I've tested this flow with various stripe test cards and all seems to work OK for me - can anyone offer any advice / tips on this one?
meager hawk
supersmirf-connect
fallen marsh
Hello everyone, I'm looking at the documentation on the subscription model section (https://stripe.com/docs/billing/subscriptions/designing-integration#other-considerations) and I'm wondering how to create a plan with $0 price? On the freemium tab, the image shows that you can provision access to your service without collecting any payment information using Trial or $0 and this is my question how can I create a plan with $0 price from the dashboard is not possible, should I use API?
feral sierra
Hello, does stripe automate subscription payment?
User stored their cards on stripe , but upon renewal time, it's showing 'retrying'.
None of the test subscriptions get auto renewed yet. Am i missing something obvious?
boreal blade
Hi! A customer purchased a subscription with a discount. However now he wants to get rid of the discount (kind of upgrading his subscprition). Is there a way for me to remove the discount and having him paying what's due (prorated) without having to reset billing cycle? As I can see now, I could remove the discount but next invoice would be charged only at the end of the current billing period, I want to charge the difference as soon as the discount is removed but at the same time would be time to be able to keep the same billing cycle.
nimble acorn
Good morning! I just created a payment link for the first time for a new product we are offering to a small group. The trouble is that when an existing customer pays using that link, Stripe creates a new customer account for them under the same email address as their other account. Then when they try to login to our app, we only detect the new account and can't determine their proper access.
Is it possible to configure the payment links to simply add any purchases to an existing account or is this just the way they work?
vocal wagon
Hi there,
Do the webhook events subscription_schedule.expiring get called for all subscriptions?
Also, would the subscription_schedule.completed event be fine to use as an indicator of a renewed subscription?
Thanks!
half shard
A new subscription billing cycle failed and I need to collect a new payment method, after collection, how to set this new payment method as default?
tired frigate
Hi, I'm testing out my payment intent webhook endpoints locally with the CLI using stripe listen. I want to try out the 3DS test cards to make sure that flow works correctly. But I've noticed that stripe listen doesn't seem to forward the payment_intent.succeeded events for 3DS cards? It sends the payment_intent.requires_action event, and then I can see in the test dashboard that the payment_intent.succeeded event occurs, but the CLI doesn't send it and my server doesn't receive it. Is there something super obvious I'm missing, or is there some setting I need to change? Also, the regular non-3DS payment intents work fine and I do get the payment_intent.succeeded event for those. An example payment intent id is pi_3KRqhdG7MVnpaxIr00EkCQby.
jade panther
Hey I have a quick question regarding ach debit integration with plaid. In your docs it says
The accounts array contains information about bank accounts associated with the credentials entered by the user, and may contain multiple accounts if the user has more than one bank account at the institution. To avoid any confusion about which account your user wants to use with Stripe, set Select Account to Enabled for one account in the Plaid developer dashboard. When you select this setting, it means the accounts array will always contain exactly one element.
twin cairn
Hi Guys
I need help with getting price and plan list
when I call Stripe::Price.list, do I get all the prices excluding plans?
same with Stripe::Plan.list
reason when I call Stripe::Plan.retrieve Stripe::Price.retrieve with price ID
I'm getting response in both case
golden spade
The docs seem to suggest creating a PaymentIntent as early as possible, so I guess this would be when someone adds an item to my cart? Does that mean I need to update it every time the cart changes?
vocal wagon
Hello. I want to create a PaymentIdent for a subscription payment. But we have a free trial of 30 Days on each available subscription. If i want to create the paymentIntent i must fill the amount value. But which value is this. Zero because of the 30 days trial or the amount of the subscription?
glad mirage
Hey guys. Are there any Stripe staff here that can help me understand a Charge process please for an integration? Basically customer tried to purchase and I see a insufficient_funds declinde_code. he tried it twice with the same card. Then the payment worked with the same card. How is that possible?
sterile dock
when choosing a connect structure ----- well, how do you choose - I'm not sure how to implement what i want....
gleaming urchin
Is there a way to attach metadata to a subscription (when creating the subscription) and then view that metadata in a report?
sterile dock
itsbasically a POS for services and materials on the behalf of a user to another user type
frosty yoke
Hello, I have a problem with mobile and pay element ( the payment element is too big on the screen and it is "cut" on the right side of the screen ) I already put this in html : <meta name="viewport" content="width=device-width, initial-scale=1" />
Any idea please ?
twin cairn
Guys, I need help -- when I update price metadata plan metadata get changed?
fresh ivy
🆘 Renewing subscription payments are failing because we recently switched Stripe accounts. The new account is all setup and works for new orders, but not for renewals. This is using WooCommerce Subscriptions. Is there a way to migrate subscriptions from one Stripe account to another? I've looked everywhere for this info and would appreciate any assistance. Thanks!
vocal wagon
Hello, we are trying to implement the "Payment Request Button" to menage payment via Google pay, Apple pay and/or wallet browser. We are working on a marcketplace, so we have multiple sellers in the cart and with one payment action we generate multiple payment intents (one for every seller in the cart). Doing the payment with the button "Payment Request Button" on the second payment we receive the error: "The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer.
It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first." One note: The problem is not present using the element "Card Element" fot inserting the credit card, in this case Stripe process the multiple payments correctly.
rose otter
Mark Praschan-migrate-subscriptions
golden roost
Hi. Need help with a couple of questions on Stripe API versions and webhook events. We are on version 2019-02-19. My understanding is that this version does not support the payment_method.automatically_updated event in webhooks.
My question:
- Can we use the customer.source.updated instead of** payment_method.automatically_updated** to gather details of card updates?
- Even though we are on v2019-02-19, I do not see Payment_method.**card.**automatically_updated events in the dashboard when looking at events pertaining to a customer. I do see payment_method.automatically_updated events in the dashboard but unfortunately cannot create a webhook to handle the event since it is not listed as one of the events that I can select from when creating a webhook. Thank you!
daring lodge
rpoulose - webhook events
frosty yoke
@meager hawk Thank you for the recent upgrade about translation modal google pay , but there still on sentence that has to be translated :
"Estimated total price" => "Prix total estimé"
vocal wagon
Hi, I need help. When I use wallet payments like Google pay or Apple Pay, I don't understand how I can get customer information after payment succeed. I read that, like PayPal Express Checkout, with Apple Pay and Google Pay, I can get customer information (shipping address, email, etc.) from them without customer log in. Is it possible? How can I do that with Stripe? Thanks in advance.
tawny pivot
Good morning. I had a thread I was working on with @golden cosmos last night and I was wondering if I can continue on that thread this morning?
short cypress
Good morning. I had a thread I was working on with <@!860081686112370709> last ...
I think you tagged the wrong Alex! Haha
I am looking for support from the verification team, but I'm not sure if that can be helped here
tawny pivot
I think you tagged the wrong Alex! Haha
Sorry about that... fixed. 🙂
short cypress
No worries 😄
golden spade
If I create a CardElement in JS:
let card = elements.create('card');
card.mount('#card-element');
is there a way for me to access the card object/instance by either using elements or document.getElementByid('card-element')?
Like if i had to do something such as
elements.create('card').mount('#card-element') and didn't have a card variable, but I want to listen to change events from the card object/instance in order to display error messages.
vocal wagon
Hello, is there a way to create multiple subscriptions on one payment intent? I have a cart application, and subscriptions are products. So i would like to be able to pay for (and create) multiple subscriptions at once. Thank you.
modern stone
Hey Stripe Team! Support here is great 😃 Thanks for setting this discord up.
I just wanted to clarify how the Connect Platform works regarding syncing customer + payment method data across all accounts. I am looking at here: https://stripe.com/docs/connect/cloning-customers-across-accounts. But just want to run some questions to understand it fully. I want to use Stripe Connect to just route payments (based off of currency) to specific accounts. If I create a customer on the "main"/platform account, is it automatically available through the connected accounts? Can I jump straight to adding the account id in the header to route?
copper reef
Sylvester-multiple-subscription
dense radish
Hello everyone! I'm having a weird issue with connected accounts while trying to retrieve all the subscriptions for a price (I'm using the PHP SDK) I have the correct price and the correct connected account sent, but the API answers that the Price is non existant (I checked it in the connected account's product and is there associated). I'm also sending the connected account id throught the param ['stripe_account'=>$connectedAccountId] without luck, any idea or document that can explain what's going on? thank you!
hazy shell
According to the docs, “The payment methods currently supported by both the Payment Element and Subscriptions are credit cards, SEPA Direct Debit, and BECS Direct Debit.”.
https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#collect-payment
Which payment methods are supported by Checkout and Subscription? Is it the same?
tranquil path
How to activate other stripe payment methods on whmcs?
astral junco
Hi! I have an issue where my subscriptions setup with checkout sessions do not have the set trial period on them which I set during the the session creation in the field subscription_data. And I really dont see why
hidden granite
Is it possible to change the name that appears in the purchase link?
smoky quiver
Is there a phone number to call for questions/support??
hidden granite
@crimson needle
crimson needle
I already opened you a thread, please be patient @hidden granite
golden spade
@crimson needle is it possible to unarchive the card-element thread that was just closed? Sorry 🙄
copper reef
@golden spade just did 🙂
tranquil path
Ok, one last question I put the automatic transfer every day, I wanted to know at what time the transfer is done every day?
ornate root
Hi, i'm using Stripe Checkout, passing a customer at the creation of the paymentIntent, this customer has a default paymentMethod set, infact fields Email and Card's owner are precompiled, is it possible to pre-fill the card data as they are already in the system?
oblique sparrow
Hey guys, I need a bit of help creating invoices. I'm currently trying to get my invoices to go through, any help would be greatly appreciated
next atlas
Hi. Can someone please explain to me what the 'no_account' payout failed test bank account tests with a Connect account?
reef gazelle
Hello! Question around metered subscriptions and upcoming invoices. If a subscription is subscribed to a metered price, and there hasn't been any usage reported to that price, is the upcoming invoice expected to not exist? I would have thought that even with 0 usage the upcoming invoice would exist just with a 0 total?
Yes it will. If you don't want that to happen, you can pass cancel_at_period_end=true . https://stripe.com/docs/api/subscriptions/create#create_subscription-cancel_at_period_end
glacial flame
Yes it will. If you don't want that to happen, you can pass `cancel_at_period_en...
thanks a lot, i appreciate
fleet sable
Have a weird thing that almost looks like a bug. A client created a subscription for a client and set the billing cycle (Is this section new by the way? I've never noticed it) to the first of the month, with a 14 day trial. When she saved it, it created the description in trialing with an update scheduled, which seems like it was the right functionality. BUT, when she refreshed the page, the subscription was active, an invoice was generated, and the logs showed that it had been updated. I can't recreate this in test.
young yoke
When a stripe user closes their account, does stripe retain their account_id? If that same user decides to create their account again, does it get attached to their old account_id?
golden spade
I'm going through this: https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements&card-or-payment-element=card-element
And it basically wants me to
- create Customer and Subscription on server
- send PaymentIntent ID from Subscription response to client and use with cardElement in JS to
confirmCardPayment
Is there a reason not to do the following:
- create PaymentMethod in JS with cardElement
- send payment_method ID to server
- create Customer and Subscription (using PaymentMethod) on server
mossy bay
@crimson needle Hi we corresponded about this a couple of days ago and I wanted to follow up since you helped me. It's easy to change the billing date on a subscription if you use the dashboard. As you mentioned it's tedious if you code it. See attached. Thanks for the help!
crimson needle
<@!845112453587271710> Hi we corresponded about this a couple of days ago and I ...
Awesome I'm glad you figured it out, thanks for circling back!
opal quiver
Good day,
I have a question about transfers to connect accounts in varying currencies.
For context: we operate with US and Canadian entities and have CAD and USD balance on our account. Incoming charges only accumulate in USD, however (even if charged in CAD).
When paying Canadian providers, we then select our USD balance as the source (which gets automatically converted to CAD, screenshot attached).
Is there an option to do this programatically via API?
When trying to pay via API - we always get 'insufficient funds' error because our CAD account is always negative (nothing goes into it but it accumulates various fees).
Alternatively, is there a way to move funds between our USD and CAD balances?
Thank you!
amber forge
Hi Team, does anyone know if Stripe has an API endpoint that I can utilize to check if the payment intent has already been disbursed to the merchant bank account? Thanks!
wicked smelt
Hey,
which webhook events get sent for disputes for charges? I want to specifically listen for when a dispute was "successful", meaning that I won't get my funds back. I'm talking about Sepa payments. And will the status of a charge change then, too? Like switching from successful to failed or similarly? And is there a way to get the reason for a chargeback?
young yoke
Does this person.deleted event refer to if a stripe user's account is closed? https://stripe.com/docs/api/events/types#event_types-person.deleted
vocal wagon
quick question, do you guy's know anything about stripes whmcs payment gateway css. Cause I've been trying to get help from whmcs for a little over a week now with nothing
eternal kiln
i'm trying to create a checkout session via the api, but the price data i get back as part the call response doesn't match the rate of the product as configured in my test environment. also customer is null but my understand is that it shouldn't be. should i be worried?
glacial flame
i received this error when i tried to create subscription "StripeException: This customer has no attached payment source or default payment method.
"
pastel stone
How do I see the payouts of a stripe connect standard account?
the api endopint is returning mine
viscid burrow
Hey. Stuck on Plans/Prices still
worldly lantern
If you provide someone with Developer Access as a team member, will they be able to see the connect settings such as client ID, Redirect URI, etc?
eternal kiln
i'm trying to create a checkout session via the api, but the price data i get ba...
can you please re-activate this thread? the section about customer wasn't answered.
unkempt storm
Is there more steps to integrating apple pay for web after verifying domain?
coral peak
I cannot log onto my account due to my number being changed is there a way to contact stripe to fix this issue doordash isnt able to help
weak linden
Hi All! I have a question about Stripe Elements. Is it possible to have two Stripe Elements on the same page? Effectively two payment forms on the same page?
vocal wagon
Hi, but to use Stripe do you necessarily need a VAT number?
gritty rain
hey folks. I run a marketplace that necessitates cross-border payouts on custom accounts. At the moment, we use separate charges and transfers to handle money flow, but this only works for merchants in the US (since our platform is in the US). I realize i have to use recipient service agreement accounts to allow cross border payouts, but how do I get the money to their connected accounts in the first place? I can't use destination charges with on_behalf_of since accounts under the recipient service agreement can’t request card_payments. Can I just accept payment to the platform (rather than the merchant's connected account), and then do a separate transfer to the merchant's connected account before eventually doing a payout? Are cross border transfers a thing?
wicked steppe
I am trying to test a webhook listening to the "payout.paid" event for a test custom Connected account (we will have thousands of these). Our transfers to these accounts will always be one or two a day, but I am trying to track what transfers from out platform to the Connected accounts are included in the automated daily payouts from our customer Connected accounts to the customer bank accounts. I am testing in the Stripe Cli triggering the "payout.created" event which returns a "payout.paid" event. From this test object, I'm not seeing how I can tie a "payout.paid" event back to which of our custom Connected accounts caused the event to be triggered, since I'm not seeing a Connected account id in the "payout.paid" object. Can you help advise me on how I could do this?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
dusky sluice
For those who set up Customer Portal after you already had a bunch of subscribers with Customer IDs who paid via Stripe Pmt Links (so there was therefore no previous need to authenticate the users on your site) - what code did you use authenticate these users on your site/get their customer ID from Stripe so that they could manage their own subs?
dusky sluice
@dim hearth can you reopen ^^ pls?
viscid burrow
"id": "custom-id-123",
"object": "plan"
That is definitely not a plan, it is a price, but it is being returned by Stripe::Plan. Sigh.
evt_1KSAJXGkntF0z1iAQ1yy4Vcl
evt_1KSAJXGkntF0z1iAD4XZgdwp
Why is our API call updating a Plan and a Price? We are just trying to tag the Plans as Plans and ignore the Price, but the Plan.update call is creating a duplicate event. Very confused why Stripe::Plan is returning a Price and when we try to tag Plans as plans, we are tagging Prices.
scarlet iris
Hello. It has been some time since I've had to test webhooks. There used to be a UI in the dashboard to send a test webhook of any kind with a charge ID like 'ch_0000000000' to our webhooks endpoint. Was this functionality removed from the dashboard?
gritty rain
hey team, could somewhat explain what this sentence (from the docs) means? "Connected accounts under the recipient service agreement can’t process payments, for example, request the card_payments capability."
gritty rain
hey team, could somewhat explain what this sentence (from the docs) means? "Conn...
more specifically, in terms of payment intents, does this mean that connected accounts under the recipient service agreement can't be listed as the recipient of a direct charge, or be the destination in a destination charge?
wind hare
hello.. trying to signup for a test standard connect account to test some api endpoints in sandbox.... this error does not make too much sense. This is a test account and error says "cannot be used in LIVE mode" !?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
distant karma
Any updates for Connect working on React Native?
wicked steppe
I'm expecting this to return a connected account's balance transactions list related to the payout:
const balanceTransactions = await this.stripe.balanceTransactions.list(
{ payout: payoutId },
{ stripeAccount: stripeConnectedAccountId }
);
However, it is returning the platform account's balance transactions and ignoring both the payout AND the stripeConnectedAccountId. What am I doing wrong?
wind pagoda
hello everyone
I am a private seller, I want to build a website and use Stripe as my third-party payment method supplier, but Stripe, because I am high risk, I need me to provide supplier authorization documents, but I am a resale, equal to Reseller, I am not a supplier to provide documents, how can I use Stripe as a collection?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
worthy kite
Is it possible to select to charge at the beginning of the billing period of a subscription instead of at the end?
sturdy wing
Anybody here?
sturdy wing
Can two stripe accounts transfer money to each other?
Can two stripe accounts transfer money to each other?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
unkempt bane
hey i want to ask can use stripe as a merchant payment but i'm from indonesia
sullen oak
Hey all
I wanted to ask you, if someone is using a platform to blackmail, extort and take money out of people
Accepting payments through stripe, how can this person be reported?
sullen oak
@mellow badger @willow surge @restive meadow @jade compass @open plinth @daring lodge
Kindly read my message above, sorry if I disturb anyone, I just plead your asistance.
half shard
my client tried several times to insert the card and the payment was refused. Now he tried to put in another card and the stripe returned a message for him to try again in 24 hours. How do I reverse this?
crimson viper
my client tried several times to insert the card and the payment was refused. No...
You can't, it's anti-fraud measures, your client needs to wait the 24h, you might want to contact stripe support to get help as to why the card fails.
https://support.stripe.com/?contact=true
crimson viper
<@935251970904694906> <@930186183022116914> <@905995050079645818> <@889627439414...
Here is the wrong place, this discord server is for developers, you may report fraudulent or illegal usage of stripe by contacting their support: https://support.stripe.com/?contact=true
sullen oak
Here is the wrong place, this discord server is for developers, you may report f...
I am not a stripe user but I have noticed extreme fraudulent use, I was hoping to reach out to someone that might find interest in this dangerous matter that will know the right way and channel to file the complaint, maybe a staff member
crimson viper
Well, you need to contact them via support, you do not need to be a stripe direct customer to contact them
If you do not have an account, you can contact them here: https://support.stripe.com/contact/email
frigid orchid
Hi all, is there any way to specify a specific country with Payment Element?
https://stripe.com/docs/payments/payment-element
On this page there is a demo, so I wonder is there a way to change to a different country manually?
sullen oak
Well, you need to contact them via support, you do not need to be a stripe direc...
Thank you for the help
crimson viper
Happy to help 🙂
crimson viper
Hi all, is there any way to specify a specific country with Payment Element?
htt...
I don't think it is possible, the payment elements automatically detects the local language and country from the browser and ip (i beleive), although, you may precise the available payment methods through the payment_method_type parameter when creating the payment/setup intent.
slow tusk
how can i export the data with the PGP key?
bright lichen
Customers can dispute a payment with their bank even after it has been refunded, resulting in two credits for the same payment. To prevent fraud, refunds may be disabled upon first refund attempt until your account has been reviewed. The review can take up to 2 business days. If you need assistance processing a refund please contact us via support.stripe.com/contact for further information.
Does this mean, that stripe is checking my account?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
swift wing
Hey - I'm getting someone trying to make purchases and it seems like every card is getting rejected or blocked. Could you check for me?
cerulean pineBOT
:question: @swift wing Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
swift wing
:question: <@!309855328789594135> **Have a non-technical question, account issue...
This is a stripe developer questions as I've written the checkout system and maybe I'm doing something wrong where payments are getting rejected from particular sources
analog rapids
Hello I am trying to integrate stripe with Angular and trying to create a payment Method .
When I try to print in the function it self, it is printing the result.paymentMethod.id but when I want to send it to another method as input then , it throws me an error saying that "TypeError: Cannot read properties of undefined (reading 'getPaymentDetails')"
Please help if if possible?
vivid lark
Hey! I triggered mass refunds per accident through API, is there a way to reverse that? Basically cancel all refund requests
For now, all refunds are in Pending state
idle iris
Hello. It has been some time since I've had to test webhooks. There used to be a...
(NOT with Stripe) Yes, it has been removed - the engineers comment was something to the effect of "hard to maintain with odd edge cases". Shocked me to, as it was the fastest way to test basic connectivity. They now suggest using the CLI, or your own code, or simply create events.
idle iris
Can two stripe accounts transfer money to each other?
(NOT with Stripe) As far as I can tell, transfers are between PLATFORM account and it's CONNECTED accounts, The Connected Accounts are "sandboxed" and cannot directly interact.
frank vale
Hey guys, anyone having issues with latest woocommerce version x stripe these days ? We get a lot of duplicate ordrers because customers aren't redirected after their payements 🙃
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
versed violet
I lost my debit card and need to change my card to get paid tonight.
analog rapids
Can anyone help me on the above mentioned errors?
vocal forge
I need assistance with changing my debit card. ASAP.
vocal forge
Can someone please help me.
cerulean pineBOT
:question: @versed violet Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
:question: @vocal forge Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
strong island
how do u uhhhh contact live support
unkempt storm
Quick question, when adding ApplePayDomainService to a Connect account, is it okay to add this when creating the express link?
unkempt storm
how do u uhhhh contact live support
Go here: https://support.stripe.com/
You can request a call back.
true cedar
Hello I’m Orvail mcriley
I’m a stripe customer
I need help like now pls it’s about my payout
strong island
Go here: https://support.stripe.com/
You can request a call back.
I don't want a call back. I want live chat.
cerulean pineBOT
:question: @true cedar Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
worthy kite
Hey,
We're modeling a stripe product as a plan with multiple prices where each price is a certain capability or feature in our software (metered)
I can't find a best practice on how to upgrade to a different plan.
Should I remove all the subscription items and add the prices from the other product? Or maybe should I create a new subscription while cancelling the previous one?
It's important that I charge for the previous billing period on the amount already spent. But I can't understand whether or not it actually happens.
I think that the best approach would be to create 2 invoices. One for the relative changes until now, and another for the upcoming changes. It seems that I get only a single invoice with minus dollars (123)$
bright lichen
I don't want a call back. I want live chat.
go to support.stripe.com
strong island
go to support.stripe.com
i dont get that option
bright lichen
you have to login
strong island
i am
bright lichen
then you might been blocked
gritty rain
anyone know how to determine the stripe fee associated with a given charge? I don't see anything on the paymentIntent "succeeded" object. For example, there is a $100 charge, and let's pretend stripe's fee was 3% – is there anywhere i can get the $97 total that i would expect to land in my platform's account?
modest reef
Hi, so sometime ago I created a stripe account for my store and the stripe account was blocked, and now I have made another stripe account for different store and it has been blocked within two days
Can anyone help??
cerulean pineBOT
:question: @modest reef Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
heavy sonnet
Hi guys,
I'm developing an app for a client in which users would have to pay to be in a group with other users, to have access to certain resources, the owner of the app (the client) would keep the money on the stripe account for a certain amount of time, then dispatch the money accordingly, while still keeping some of it as a commission, is it something I can do with stripe ?
lofty stirrup
Hi, is there anything i need to do if i wish to collect FPX(Malaysia) , do i need to apply it from Stripe ? If so, how to do that? And regarding about our Malaysia Wallets ( TnG , Duitnow QR mode), is Stripe already have this integration in place ?
limpid plume
@crimson needle I did what you recommended for the flow of using Plaid instant verification to get a btok_ and adding it to the customer in our platform account that represents the connect account that we need the src_ for to do topups for issuing and in development it works so I think that's exactly what we need. Thanks. The cloning payment method and creating a token for it just added the extra calls but works out the same
snow vessel
Hey guys. Is there a way to retrieve saved customer details after the he tapped a credit card?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
ornate dew
Hey Dev, I am using react-native-strip and trying to add googlePay in the payment sheet, after build an apk googlePay button is showing in the payment sheet but when i am pressing the button, first a red message is showing " unrecognized app. please make sure you trust this app before proceeding" and then a popup is coming with error message "OR_BIBED_01"
lavish beacon
Hi Guys! Can stripe transfer to visa cards?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
scarlet iris
(*NOT* with Stripe) Yes, it has been removed - the engineers comment was someth...
Thanks for the reply. We implemented Stripe back in mid 2016, and it's been smooth sailing since so I haven't really had to retest webhooks. But whenever we assign a new member to perform our billing functions, I'm usually the one who has to walk them through verifying ACH microdeposits. So I've obviously noticed some UI changes to the dashboard. Just wondering if it got stashed away someplace different, or if I'm flat out blind lol. I think I've found a semi-reasonable workaround in our development without to much work for now. So that's a plus. Kinda surprised myself that they got rid of it altogether, especially as my use cases are pretty basic. My workaround using the CLI won't be quite as seamless, but should suffice. Thanks again for the info.
lapis gust
Hello
I am using Connect integration and doing destination charges.
I'm trying to understand where disputes can be found in the Dashboard (is it under "Payments"-->"Disputes" or under "Connect"-->"Account"-->"Payments")
shy tundra
Hello, where is the ID?
vocal wagon
So i have stripe for php installed.. got everything working right, added my publish key to the code (payment.js) now it .. it allows fake cards to success? a card thats 4747 4747 4747 4747 3/26 964 works fine.. so does my bank card which has no money on it, test mode is off
help
bright lichen
Hello, where is the ID?
In germany you get the from the state. I guess you have to ask your financial office in your country for more advise
bright lichen
can we extend the trial subscription for a users in bulk
i dont think that this is possible, but you can try to do a foreach, but keep in mind, you have a rate limit from 100 Requests / min i guess
candid violet
it is possible, we created a api for the same
flint ember
Is it possible to change the prefix of the email from invoice+statement to billing?
primal obsidian
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
vocal wagon
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on w...
ty so much
vocal wagon
hello i made a test on my stripe account on jan 30 and i have not recieve the money on my account yet. How long do i have to wait ? so stripe can deposit the money on my account?
obsidian yacht
Hey folks, we have this really weird Stripe Connect webhooks question, that no one can explain to us. We got some Stripe webhooks against our production webhook URL, e.g. PaymentIntents from our connected accounts on one particular day in January. The webhook says ·livemode: false·. The Stripe docs says:
For Connect webhooks, it’s important to note that while only test webhooks will be sent to your development webhook URLs, both live and test webhooks will be sent to your production webhook URLs. This is due to the fact that you can perform both live and test transactions under a production application. For this reason, we recommend you check the livemode value when receiving an event webhook to know what action, if any, should be taken.
Which would indicate how connected test stripe hooks get to our production environment. But what does it mean? In which case does this happen? How could I reproduce it and do something with a connected account that would send a webhook against our production URL?
And what could be the reason we haven't gotten any of them in the last weeks against the production URL, although we ran a lot more tests afterwards? (We get the webhooks now only against our test webhooks URLs)
modest reef
Hi, how do contact stripe live chat because when I go on support it only lets me email them
manic jacinth
Hi so got a specific scenario where i get payment from a client when they book a band and if the band pitches then they get the money. so like the client will book a month in advance and then the band must only get the paymetn a month later when they played. is this possible with stripe? i see this example comes close: https://stripe.com/docs/connect/collect-then-transfer-guide
but need a bit of a delay
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
fringe ruin
Hello, a customer booked an appointment from my website paying with stripe. She wanted to cancel her appointment with her deposit back but all deposits are nonrefundable, which is states on my website. Now she's called the bank, can she issue or request a refund through stripe? Also what does adding a customer to a block list do? Thank you 🙂
unkempt storm
I don't want a call back. I want live chat.
You can do live chat at that link as well..
brisk nebula
I'm trying to implement subscription with 3 plans STARTER, STANDARD and PLUS (specified in the increasing order of the price). What i Iwant to achieve is that when a customer downgrades his/her subscription plan ( for eg. PLUS to STANDARD), this change should happen only for the next billing cycle and not immediately.
Scenario eg. : On 1st jan a customer subscribes for the PLUS plan and on 15th jan he/she downgrades the plan to STANDARD, this change should not get reflected immediately, It should be reflected for the next billing cycle that is on 1st Feb.
How can I achieve this ? Thanks in advance !!
vocal wagon
Hey quick question,
I am planning on making a website soon for my sneaker store and using stripe but I want to protect myself from charge backs. I learned about stripe's radar protection and understand that you take 0.4% of the transaction. Does this mean anytime there is a chargeback I don't lose anything?
ornate dew
Hey Dev, I am using react-native-strip and trying to add googlePay in the payment sheet, after build an apk googlePay button is showing in the payment sheet but when i am pressing the button, first a red message is showing " unrecognized app. please make sure you trust this app before proceeding" and then a popup is coming with error message "OR_BIBED_01"
brazen burrow
On my stripe dashboard there is a payment that says succeeded but I never received the payment?
candid violet
Can someone share the api to check the subscription of a user using email
hollow hollow
Is there any way to request a Stripe Capital loan? In the past I have gotten offers but didn't need; now I do need one and doesn't seem like I can apply for one atm. Anything I'm missing or just have to wait until one is offered based on revenue/etc?
vocal wagon
Hi team! urgent question
am getting following error after payment success
An attempt was made to access a socket in a way forbidden by its access permissions
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
unkempt storm
Is there a specific Webhook for when a connect account status is updated to complete?
umbral birch
Hi Dev, quick question- Can I add another number for the two factor authentication for a business account?
idle iris
anyone know how to determine the stripe fee associated with a given charge? I do...
(NOT with stripe) the associated balance_transfer usually has both "amount" and "fees" fields
idle iris
but need a bit of a delay
(NOT with Stripe) You can use Separate Charges & TRansfers with connected accounts. There are indications that you can hold the funds for ninety days outside US, and up to 2 years in US
toxic notch
Does a Checkout Session's PaymentIntent get marked as canceled when the Session expires?
zinc marsh
stripe_balance = stripe.Balance.retrieve[0].amount why wont "[0]" work in retrieving the key of "amount" ?
umbral ginkgo
I can't find anywhere in the docs about adding custom sizes to products. My website collects sizes but I cannot send any of that data in stripe checkout. is there a way?
it would be fine to just be able to attach a string to the checkout session so when payment is successful i can read that string on the stripe dashboard
bright lichen
```stripe_balance = stripe.Balance.retrieve[0].amount``` why wont "[0]" work in...
This is not correct.
you have to do something like:
stripe_balance = stripe.Balance.retrieve()['available'][0]['amount']
idle iris
```stripe_balance = stripe.Balance.retrieve[0].amount``` why wont "[0]" work in...
(NOT with stripe) I suspect because the actual call is stripe.Balance.retrieve(), and it is asynchronous (i.e. you need to wait for the promise to resolve)
vocal wagon
my script is passing $amount as $0.00 when it shouldnt be.. cant somoene help me out?
flint ember
How do I change the email prefix from invoice+statement to billing
vocal wagon
Hello, when I come home my iban stripe tells me that it can't find my bank
narrow swift
I am trying to sign up for Stripe with a US bank account and when I do so the Linked account is giving me the following error message "Your payout account must be denominated in USD" at the "Select an account for payouts" screen
cerulean pineBOT
:question: @narrow swift Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
feral sierra
Hi, is it possible to buy 2 subscription product from one payment intent? (or something similar., we've only 1 card element and purchase button. but can select multiple products and total will be displayed )
upper surge
Hello guys I have an app to manage court reservations and I am using Stripe for the payments. I am facing some problems and feel I am doing over-engineering. Can someone please explain to me the stripe recommended process to handle payments with webhooks? The important thing is to set an expiration time for webhooks and sessions and to know the stage in which the user is to manage the inventory.
I am using checkout, and what I do is every time a user starts a payment, I create a webhook directed to the endpoint with the id of the product (example website/webhooks/:productId), after the payment is completed the webhook is deleted. I am facing too many problems with this solution:
- When the session is created, it must last at least 1 hour, otherwise, I have to expire the session manually https://stripe.com/docs/api/checkout/sessions/expire
- There can only be up to 16 webhooks at the same time, what if I have 20 users in the process of paying at the same time?
- Is there any way of setting the webhook so that it expires after 15 minutes? Or do I always have to send requests to delete them?
The thing is that using this workflow, there are a lot of things I have to do from the backend to manage the webhooks and sessions (and send too many requests). I guess there is an easier way I am missing? Ideally, I would set an expiration time for the sessions and webhooks. Or only create one webhook for all the payments.
upper surge
Hello guys I have an app to manage court reservations and I am using Stripe for ...
To give a little bit of context, the app is for court reservations, so I need to know every stage of the payment where the user is to manage the courts. Also one hour for the expiration session is too much.
dusty kayak
Hello, I am looking for someone to help me connect 2 test accounts
brisk nebula
I'm trying to implement subscription with 3 plans STARTER, STANDARD and PLUS (sp...
Hi! can anyone help me out with this @everyone Thank you.
astral robin
Hi there, having issues with tax forms... I've been dealing with this on and off for weeks. We integrated two diff stripe accounts, which then made our tax docs somehow disappear
astral robin
Hi there, having issues with tax forms... I've been dealing with this on and off...
We really need to fix this, can anyone help asap?
final echo
Subscription update
SMS, EMAIL, WHATSAPP are my products
Customer selected SMS and EMAIL for make subscription
I have multiple items in subscription
Now I can have few possibilities like following
- Remove SMS from subscription
- Remove SMS and add WHATSAPP
- Change old quentity
I am on page
https://stripe.com/docs/api/subscriptions/update
please guide me though it
misty hornet
lyonessss-Tax
manic jacinth
(*NOT* with Stripe) You can use Separate Charges & TRansfers with connected acco...
aaah ok cool, thanks man
feral sierra
Is it possible to create the customer and enter card details at once as in the stripe checkout page?
lapis gust
Hello
I am testing my card reader integration
I see the reader send different messages I need to handle - like card not recognized, disconnected, etc.
Is there a place where I can find all the possible messages? like troubleshooting?
I need it to build the proper UX around it
slim rune
I got a Question, so someone used a Fake Bank Account to Purchase on my Site via Stripe, Purchase was successful, but then 3 days later its not successful and you guys charge me 9€ fee for refunding something that never happened, need bit of help trying to grasp that, i dont think issue was on my end, payouts are automatic dont see why i should be charged for that. Would be nice to get some recommended steps to solve the matter.
scarlet wedge
Hey. I’ve been playing around with invoices in test mode. I want to delete all my invoices and start from initial state. How’s it possible. P.S. I want to delete even non draft invoices
misty hornet
Aditya-Invoice
worn rune
Hi
I have created a paymentIntent with a destination Account. I have transferred 12$ as the main amount and 8$ in the destination account. And now I want to refund the whole amount.
pure wolf
Major problem, i have people who have order tickets for an event and it says there is no payment in the account but it says processed on my scheduling app
how do i find that?
unkempt storm
Is there a specific Webhook for when a connect account status is updated to complete?
flint ember
Hello there! Currently I am doing subscriptions like this:
User enter details in PaymentElement and fill in their email address. When they click the Subscribe button: Create Customer -> Create Subscription with invoice default_incomplete -> Get details of their payment and pay with the PaymentIntent returned from Subscription -> Listen to the webhook and update their default payment method. Is there a better way to implement subscriptions?
With this method, stripe will auto collect payments when the billing period starts right?
Is there a way to collect the payment on/before the start of the subscription? It looks like an invoice will be sent to the customer when the billing period starts and from the settings, the due date of the payment is 30 days?
When an invoice is being sent, it comes from the email with prefix invoice+statement, is it possible to make it billing?
Recurring payments are charged 0.5%, is it 3.4% + 0.3USD and 0.5% on the second payment?
Thanks in advance!
fringe crane
Hey Dev, We are doing payment intent flow and whenever we are making the payment then fee attribute automatically got added. We are not sending any of the fee to stripe but still its got added on stripe dashboard. Can someone please help us how its added and is there anything to disable if stripe processing fee added automatically?
I will provide you the screenshot below:
feral sierra
i would like to unarchive this thread please
https://discord.com/channels/841573134531821608/942664890328436777
ivory topaz
When subscription trial ends and invoice.paid event is triggered, does stripe also trigger subscription.updated event? How do I know when subscription ends after invoice is paid?
toxic quartz
hello guys
We are adding the payment button on our page to pay using Apple Pay or Google Pay so far we have got the buttons in but can't test the integration as we are not aware where will we get the payment method id like we get in iOS or Android SDK.
- how to get payment method id
- how can we test the integration from India
bleak quartz
Hi, I have a multi-price subscription and I want to add a single charge when incrementing the quantity of one of the prices. I am using Laravel cashier for all the stuff and here is the line I am incrementing the price quantity. $company->user->subscription('company')->incrementQuantity(1, env('STRIPE_COMPANY_EXPERT_PLAN')); Is there any way I can add any add_invoice_item to that method?
vocal wagon
probleme
fickle summit
Hello, can i put a chatbox in onboarding page like Zendesk, Zoho etc?
waxen quail
Miran-subscription
PaolaLadresse-problem
@fickle summit This Discord channel is for technical questions related to Stripe.
lean cove
hi - how to solve "Error processing payment intent. Stripe doesn't currently support application fees for platforms in US with connected accounts in IN.
i am using pmpro plugin
valid torrent
Hi! I have a problem with promotional codes - a user who already has an invoice but with zero value, cannot use promo code with config "Limit by first time order ". For example, the user cus_L9I9ikkClGtY2x cannot use promo_1KT1BTLLJi9S5Lvq1aS0Z8F0 promo code when adding a subscription because he has a paid invoice with 0 value. But I need this user to be able to use the same promo code. How can I solve this problem?
vocal wagon
Hi. I had a subscription which has 30 days of trial. Must i have a setupIntent only for SEPA and Card payments or only for sepa?
Hi ! i have a problem with apple pay, and follow the instruction and add https://www.elmut.fr/.well-known/apple-developer-merchantid-domain-association in my website but when i try to verify in the dashboard, i have systematically the error to verify my domain :/
ivory topaz
Is there any way to get into stripe test clocks beta faster and if not, how does one alternatively test subscriptions in time?
waxen quail
torstenzwoch-subscriptions
sweet kindle
I have a product with multiple prices
Is it possible to upgrade from one to another, but only prorate a specific price
remote reef
Hello, What is the maximum and minimum amount of sub-account payout to debit cards or bank account?
untold tusk
Hey everyone.
can anybody guide me how to handle uber like payment between multiple parties (service providers + buyers ) using stripe and how developers can test it before going to actual deployment.
Thank you.
jaunty scaffold
Hello, hello
I complete stripe and google pay integration,
however, I got "or_bibed_01" from google pay ,
stripe and google pay are in test mode ,
I have an active card in my device and google pay is installed and woks in other apps
cloud pasture
How do you trigger same event from client ?
there was a commend to fire the same event
delicate snow
What is the best way to receive payment from tenants to master account?
I am using stripe connect for saas platform...
stuck grove
Hey, I got a question. My customer adds custom fields to it's invoices every time they are being created a webhook is adding custom fields to the invoice. Now the problem is as follows: My client offers to update the subscription of the user from monthly to yearly payment. But when I do an update to the subscription and the new cycle is being started an invoice is being created. Also a webhook invoice.created is being triggered but the invoice is finalized immediately and our webhook can is not able to add the custom fields... Is there a way to either prevent the invoice from being finalized automatically after subscription update or to add this info when updating the subscription?
dim garden
How would i limit invoice payment attempts to 3 if a payment cannot be collected?
bright lichen
"Customers can dispute a payment with their bank even after it has been refunded, resulting in two credits for the same payment. To prevent fraud, refunds may be disabled upon first refund attempt until your account has been reviewed. The review can take up to 2 business days. If you need assistance processing a refund please contact us via support.stripe.com/contact for further information."
Does this mean, that stripe is checking my account?
i get this error when refunden a sepa
true cosmos
Does the Stripe API allow you to split a credit card payment into two destination accounts?
somber python
When create a new customer via checkout I need optional a field to add VAT number, any suggestion?
timid juniper
Good morning! I hope everyone is doing well 🙂
I was hoping to get some help with an issue i'm facing. At the moment when creating subscriptions I have the payment_behavior as "default_incomplete" and the collection_method as"send_invoice." Oddly, the subscriptions are created as being "active" versus "incomplete" despite the first invoice being scheduled to be sent to the customer. Is there a way to have the subscription as incomplete as well as send an invoice for payment to a customer? I've provided more information below.
Any help would greatly be appreciated 🙂
golden roost
Good morning. Could you please help with the following questions:
- Will a card number change always result in a card fingerprint change?
- We understand that when card details are updated by the network, a **payment_method.automatically_updated ** ( or payment_method.card_automatically_updated in case of older API versions) will be raised. Is there any other event that will be raised? Will payment_method.updated event be raised when card details are updated by network?
sacred crown
Hello if i want to cancel all the events sending to a particular webhook how can i do this as i have updated my database so it is giving internal server error
ebon shoal
Hi Devs — I've just cleared my test data and I've noticed that I still have the same data in reports. Is this a matter of waiting until the next batch run or does that reporting data never clear, even if you clear the test data?
flint ember
Why does this example not require passing in clientSecret? I am currently having the user to enter the email and payment information in the same page. However, I need to load the Elements with clientSecret first. Is there an alternative way to do it?
jaunty wind
Hi All!
I have a client, who runs a subscription service through WooCommerce. They use Opayo/SagePay for payments. (Aware this is Stripe Dev but client is using Stripe for the US website) and I just needed somewhere to speak with likeminded people to see if they’ll have had a similiar issue.
Subscriptions been going around two years, so a lot of the original transactions didn't go through 3D Secure.
However with the introduction of 3DS2, payments are starting to fail, as banks require it.
Question is, the customers will need to go through 3DS2 in order for renewals to go through automatically in future.
I don't see how this is done, say with around 2,500 subscribers - without having to manually reach out to every subscriber and create a new subscription for them with 3DS2?
I will be moving them fully to Stripe in the future but picked up this project whilst they're in a mess.
vocal wagon
Hi. Is there a way to retrieve one of our customers iban using stripe api?
flat nymph
Hi all, I have a dev working on a project for me. It's his first time using stripe so he's not familiar with it. We are just about ready to launch but we can't get the tax to calculate. It's showing a line for tax (which took some time to get to that stage) but the amount is showing as zero rather than the actual sales tax rate. Any help would be amazing
worn rune
Do stripe charge anything on REFUND?
simple berry
Hello, morning.
How do I list all payments filtering by succeeded payment, using API? I did not find the filter on endpoint /charges
golden spade
Does the customer.subscription.created Webhook send any information on whether a PromotionCode was used for the subscription, or is that another event?
ivory topaz
Does the `customer.subscription.created` Webhook send any information on whether...
Why not set up webhook and look at payload?
golden spade
Why not set up webhook and look at payload?
Yeah, I suppose so. Just haven't configured the webhook/Stripe CLI on this machine yet, but I suppose I'll have to eventually 🙂
devout trout
sonic fulcrum
what is product_data used for can you explain me
low flame
how can i get in contact with stripe? cannot login with 2 factor due to changing my phone number
I filled out the form yesterday but still have not getten any contact from Stripe. Is there a phone number I can call to quickly resolve this issue?
sullen fulcrum
Hello. I am about to convert Card and other Elements to the Payment Element/UPE and would like to confirm the behavior of creating a PI on page load/once per session. Since it is a simple donation form that does not use customer accounts is a list of "Incomplete" PI in the dashboard still the expected outcome of needing to create the PI prior to actually attempting to process the payment?
For example, the Prices API automatically hides ad-hoc Prices that are created -- is there no way to hide these PIs created for the purpose of possibly confirming a payment?
golden roost
Hello. Could you please help with another question pertaining card details updates by network:
- Will card holder name changes be reflected in the **payment_method.automatically_updated ** ( or payment_method.card_automatically_updated in case of older API versions)?
- Is there a chance that the card **funding **type (debit, credit etc.), the card **brand **(visa, master card etc.) or the postal code will be updated by the network for an existing Payment Method? My understanding is that a change in any of these 3 is not possible for an existing payment method and any change for these 3 would result in a new Payment Method (with a new PaymentMethodId) being issued. Please let me know
vocal wagon
Hi there, I have a question regarding the Stripe billing report on MRR growth. We would like to replicate that report with minor adjustments to reflect internal definitions of MRR. Would it be possible to receive the query behind that report and then replicate it with modifications in Sigma? Is there another way that you could recommend in order to get a customized MRR report from Stripe? Thank you in advance! I'd appreciate any help and clarification 🙂
shadow shuttle
If there is a transfer payout failure:
- does Stripe automatically retry a transfer?
- if we re-initiate a transfer, will it copy over any metadata from the initial transfer?
rose otter
rpoulose-automatic-updates
sweet kindle
I'm creating a subscription like this
It generates an invoice
Is there any way to retrieve it? Tried through invoices.list but it wasn't there
Also it seems to auto pay it
Is it possible to redirect user to the invoice so that they can enter card details, even if card details already exist
vocal wagon
Hi, we are using the new Payment Element library to integrate Bancontact payment method. Is there a way to retrieve the IBAN of the client without charging him anything (a bancontact payment of 0€?) and use that payment method sepa in the future ?
ember bear
Jenya - Subscription Creation