#dev-help
1 messages · Page 144 of 1
allo, can we update max_redemptions in promotion code update API?
Hi! Has anyone ran into this error, even after verifying there is an Apple test card in the wallet AND the domain is registered: Either you do not have a card saved to your Wallet or the current domain (leave it out for security) is not registered for Apple Pay. Visit https://dashboard.stripe.com/account/apple_pay to register this domain.
hello i have question about stripe there are someone available now here ?
i hv created my stripe account 6 mounths ago and tested with payment and was good .. and i i didint use long time and 2 weeks ago i chnanged bankaccount on stripe and receved 5 days ago payments but not yet payout ? do you know how ling need payount ?
Hello, I am currently trying to create a payment intent for a user and confirm the card. The event logs are showing that all of these succeeded, but when I go to the customer portal neither the payment intent nor the payment method show up. This is occurring in the sandbox environment. Any suggestions on what could be happening?
Is the only way to make money from instant payouts really to just create a charge on the connect account that has bank account debits enabled?
essentially this: https://stripe.com/docs/connect/account-debits#charging-a-connected-account
Asking because i wonder what the limitations are of just passing a application_fee to the instant payout API. Seems like it's be super useful. Because currently what i do is charge 1.5% for the account debit + 1% for the monthly instant payout fee + my own percentage. It'd be nice to avoid the 1.5% or even claim that as profit but starting at 2.5% already being eaten is sad to say the least.
Hello i found it difficult to understand the stripe-react-native payment flow.
How can make payment using the CardField component?
hi, if a subscription has a tax rate attached, will that subscription automatically charge the tax rate upon renewal? https://stripe.com/docs/api/tax_rates/object
Hello I am try to recover my stripe account and the ID I have submitted has been declined, what options do I have?
Hello, whenever I finish selecting the card it sends me an undefined message, I would like to get the selected card, I imagine it is that way, after the user selects the card I have an answer or something, but it comes like this:
Object { "paymentOption": undefined, }
does not give an error , but it does not default the card in the backend
Continues card 4242 as default
Hey guys!
Could you please suggest ? How do I show stripe js elements object for existing card in user's account ? Can I provide a source id from stripe to show this card information ? Or ?
Hey!
It's allowed that multiple customers use the same card to deduct for subscription in live mode, right? (I noticed that the testing card can be used by everyone in test mode)
sergey-elements
Hey! Running into an issue refresh the amount on a mounted payment element. I'm using the new Element object released yesterday. I create a PaymentIntent on the backend, pass the frontend the secret, and do a stripe.elements.create('payment') which then gets mounted to the DOM. All great. Then, I might update the order with a tip amount, which updates the PaymentIntent amount on the server. The issue is that if I then click to pay with (eg Apple Pay) then it displays the old amount and not the new amount. Is there a way to refresh this on the frontend without a full page reload?
neil3rd-python
hi stripe boys please, any can help me with how implement tax with paymentintent api in php ? thanks a lot !
?
breakfastbill-payment_elements
Use stripe.paymentIntent.update on server end
My issue is, the new stripe element PaymentElement is not rendering anymore? Is there something wrong with the stripe servers?
dear all, may i know if the paymentIntent would generate the invoice automatically ?
cc @zenith pivot
Trouble with mobile log in. I recently just changed my number how do I get back in ?
daimyotoan-invoices
:question: @woven bobcat Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
@meager hawk Hi~I registered a stripe account for testing and I can use it log into stripe dashboard but it was in not active status. And then I click the onboarding url which is generated for an express account and then fill in this account's email for onboarding in test mode. After onboard successfully, I invoke the retrieve account detail api but the email was not in the response. So what's wrong?
hi everyone! i integrated stripe with 3d secure 2 into my angular 12 app. when i try to make payments with 3d and 3d 2 example cards it returns an answer {data: type: "stripe-3ds-fallback"}. first what does it mean?
@golden cosmos or a colleague of Alex, I've go the code for review
Hello, would like to ask. The customer doesn't want the card to be saved but they want to pay using the card. I have setup a Subscription, but it seems to return a null payment intent on send_invoice. How to go about this?
There is a problem with stripe internationalization.
In the case of locale = 'zh TW' and 'zh HK', the year and month appear twice
The correct display should be the same as under 'zh', and the month and year are displayed only once
Hello, It seems like we have to listen to customer.subscription.updated to know when a subscription changes it's status from trialing to active. However, this event is triggered for many reasons. How can we seperate that the event is triggered because it changes the status? (and not because of any other reason like billing cycle change etc.)
Hi, I would like to set up unit tests, however I don't want to pollute the Stripe test data, do you have a solution please?
Can you cancel a cancellation? Meaning - if a customer have cancelled a subscript - terminating a periodEnd. The suddenly decides to regret this cancellation within the "termination-period". How can I achieve this?
Should I ask the customer to wait until ther termination-period has ended and then create a new subscription?
nei3rd-Python
Hi, I want to know why the total amount of installments that can be applied for by klarna in the US and UKi is different? because payment options are different ? and I'd like to know the maximum amount available in the United States。
Hello all, thanks for this opportunity!
I've lost my twofactors authentication and backup code, how can I recovery my stripe account? I wrote to assistance but they did not reply me
Zard-klarna
Hi,
I have to create subscription while there are two employees in database.
System checks on every request that company do have an active subscription.
Issue is that while they hit two pages at the same time after adding the second employee. This results in creating two subscriptions.
How should I handle it? any tips?
Hi 🙂
I'm having trouble with a schedule update. I want to achieve the same behavior as there is on the dashboard (screenshot below) - so remove one price and replace it with another. I've read the docs but I still have troubles with api calls.
Here's a code in golang to show where I am right now.
https://play.golang.org/p/NP9n7hToQsA
EDITED:
This is the error I'm getting:
"The subscription schedule update is missing at least one phase with a start_date to anchor end dates to."
M Awais-Subscription
Hi Team, for googlepay / applepay / creditcard integration, for transaction which is lower than 1 usd amount, could the transaction be processes normally ?
Hi Team
for ACH multi deposit has failed more than 3 times ..do we have any way to make the active that customer
Hi there! Can i get somewhere the template of the invoices in html format? So i can generate my own with same design as stripe? My plan is generate pdf from html for payment not from stripe and send it to the client. The idea is the pdf will be the same independent of other payment system.
👋 this thread was closed #dev-help message but i've debugged as suggested: is someone able to pick this up again 🙏
Eva051-charge-minimums
Gautam-ach-failure
Qant - anton-invoice-html
awells-paymentrequest-followup
Hello, is there a way to change the time of customer.subscription.trial_will_end event? It is at the moment 3 days before the trial end
Hi , I'm want to add strip support to desktop application . can any one give suggestion on how to capture card details and send to stripe for validation . system should be PCI Compliance. Thanks
Hi! i need help! method payouts! Error: No such external account: 'ba_1Jn0FtQt7olLOw8ukly6rKsv'
Hi~I registered a stripe account for testing and I can use it log into stripe dashboard but it was in not active status. And then I click the onboarding url which is generated for an express account and then fill in this account's email for onboarding in test mode. After onboard successfully, I invoke the retrieve account detail api but the email was not in the response. So what's wrong?
Hi there. We are looking into handling cases when card authentication takes too long and timesout. Is there any test cards which we could use to reproduce this case in our test env? To be more specific here is our flow:
1- the customer inserts the card data
2- the data is sent to stripe for validation and intent creation on their side, which triggers bank authentication
3 - the customer gets a notification from their bank to confirm the action
4- stripe receives the confirmation from the bank and registers a payment method
5- we get back the stripe payment method and we create our own record in the customer_payment_method table.
Somewhere between 2 and 4 most likely our page times out (because of the time required for the customer manual action to complete) and the customer is redirected on the checkout page again (with or without an error saying the card is not valid for this kind of purchase).
Hello folks, we are attempting to test fee collection from our platform to our connected accounts but we are not able to test it properly in test mode.
Our code looks like this:
const stripe = new Stripe(functions.config().stripe.secret_key[gymId], { apiVersion: '2020-08-27' });
try {
const subscription = await stripe.subscriptions.create(
{
customer: customerId,
items: [
{
price: priceId,
},
],
application_fee_percent: 0.8,
expand: ['latest_invoice.payment_intent'],
},
{
stripeAccount: 'acct_1G1MYJHTyY8xD8aG',
},
);
res.status(201).send('{"result": "Subscription Created", "code": 201}');
} catch (e) {
res.status(400).send('{"result": "Subscription creation failed", "code": 400}');
}
but we got this error: Error: You can only apply an 'application_fee' when the request is attempting a direct payment on behalf of another account (using an OAuth key or the Stripe-Account header) or destination payment (using transfer_data[destination])
which account id is required in stripeAccount? the one of the platform or the one of the connected account?
Hi everyone, I need the payment method Id to use in stripe.confirmCardPayment. Is there a way to get the payment method Id when creating subscriptions?
Hi @here How to retrieve subscription of a connected account
Hey @here
I need a help with stripe payment transaction
please have a look at two screenshots
a charge is successfull
but as soon as I make transfer after charge success, it gets failed due to "Insufficient funds in Stripe account"
And the Stripe says that the balance will be available on Oct 26, 2021
What to do 😕
hey, I was wondering if we can grab the email after sending a user from checkout to our landing page. (I'm using stripe product)
Hi, I have linked my stripe account with my kashflow account. However when I run a report on kashflow for card payments it now includes all the stripe payments and the card payments ive taken instore ( who is a different supplier ) together. How to i break them down?
Hello, does anyone have a tutorial or documentation that shows how I can make the sale of a product that is not a recurring value, a product that will be sold only once, I know it sounds silly but I didn't find this integration with react-native. I just want to see an integration , but all I think is about paymentintents , if I link a price to an invoiceitems it even works but it does not count as the product sold , I would like to link a product to a paymentintents , I know if it is possible and I can not find the solution to this basic problem
Lisa differ-kashflow-report
Hello! I have a question regarding 3DS2 and the display that is shown in a mobile app.
As I understand it, Stripe provides a few elements that can be styled. These elements are then populated by information from either the bank or the card issuer.
We have a problem where the authentication methods provided for a customer to go through the 3DS2 flow is not options available to the customer.
Any help regarding both this, and information regarding what information you get from the bank/card issuer would be helpful (is it a JSON blob that you display?).
Hello ! I have trouble in payment checkout when multiple taxes are there. We have GST and Service Tax (both are exclusive). The GST calculation is not including service tax and is calculated only on the checkout amount. Is there a way to force the GST calculation on both taxes and checkout amount ? Any supportive links are appreciated. Thanks in advance
Hello guys!
I'm currently struggling to integrate Bancontact using React-Native on IOS. I'm using this https://github.com/stripe/stripe-ios/releases/tag/21.9.0 but it does not seem to work as the bancontact option does not appear in the app. Any support would be much appreciated. 🙂
Hi, Current app is using CardinalCommerce + Cybersource for 3DS and I'm switching to using Stripe instead. Can I keep using CardinalCommerce and somehow pass the paRes (the 64Base encoded response from CardinalCommerce) to Stripe to satisfy the 3DS step?
Hi, i am trying to update Trial subscription with Update API of stripe but in dashboard no status has been changed though i got successful response from stripe, subscription status remains the same.
Hi, is there a way to obtain the link for a receipt pdf? the charge object hast a receipt_url propety but it redirects to a stripe hosted page with a download button. IInstead I would like to get the download link directly.
HI, I need help in understanding the flow of Connect API, so I'll explain what I'm trying to do in the backend (ASP .Net):
There is a customer and he will pay an amount of 10$.
This amount will include stripe fees and my service fee
(which is called Application Fee Amount in Stripe.)
The amount will be divided,
- 1$ for our service fee without stripe fees,
- stripe fees will be deducted from the remaining amount, then will be send to a stripe account.
the code I was able to make so far is the following:
var intent = await _stripePaymentIntent.CreatePaymentIntentAsync(
new PaymentIntentCreateOptions
{
Customer = senderCustomer.Id,
OnBehalfOf = receiverAccount.Id,
Amount = selectedAmount * 100,
ApplicationFeeAmount = calcFeesFor(selectedAmount) * 100,
Currency = "CAD",
TransferData = new PaymentIntentTransferDataOptions
{
Destination = receiverAccount.Id,
},
});
Now when I read here:
https://stripe.com/docs/connect/collect-then-transfer-guide?platform=web#create-a-payment-intent
it says that stripe will deduct its fees from Application Fee,
so the receiver account will receive 9$.
Then I read here:
https://stripe.com/docs/connect/direct-charges#collecting-fees
it says that My account will receive 1$,
and the receiver account will get the remaining amount after stripe fees.
I need the second result, so will my code does that? How, if not?
Second Questoin:
I have a case where I want to pass the fees to the customer if he chooses to.
so for example he want to send 10$ total for an account, without stripe fees and my service fees.
In this case, I will add my fees "1$" and stripe fees.
How can I calculate stripe fees so I can add them to total amount, which must be around 11.5$?
and Sorry for the long question.
Hi! Regarding 3D secure integration using the API: I'm currently using the paymentMethods.attach() but then when the invoice is created and payment is attempted it fails with "action required". How can I prevent this and to make sure that the card the customer is adding is already "3D secured" ?
is it possible to make stripe checkout prefill customer data (like saved cards and billing address)?
Can anyone tell me what this method [paymentRequest?.canMakePayment()] is expected to return? Also, Can I use an Apple test card on a test key site or must it be a live card? Might help me narrow down some issues.
Hello. We are integrating "Set up future payment" scenario ( https://stripe.com/docs/payments/save-and-reuse )
and charging a Customer's credit card later (off-session) using PaymentIntent.
Will the PaymentMethod still contain the CVC value that was created during SetupIntent for this customer's payment method earlier during SetupIntent (earlier means 1 days ago, 1 month ago, etc)?
In other words, when we charge saved credit card off-session, does STRIPE sends CVC value to the bank that was collected during SetupIntent earlier?
Hey, Im trying to pay a payment to a supplier and am getting a vague error "A Processing Error has occurred"
I seem to get these 2 errors when i hit submit with my credit card information, but not sure if this is an issue on my end or with the code on my supplier's end.
I tried both direct credit card info, and using Google Pay
Hey - is there a way to reformat the checkout for mobile APP/mobile friendly?
Hey,
how do Apple Pay payments behave in test mode? We somehow can't finish an apple pay payment in test mode. It always gives the error invalid token id
Hi everyone, I need the payment method Id to use in stripe.confirmCardPayment. Is there a way to get the payment method Id when creating subscriptions?
Here is what do for context:
- Tokenize card
- Create user with email and card token
- Create subscription
#URGENT BADLY NEED HELP
- our terminal reader is not working in our branch location.
- terminal is in the same network as our POS
- but it seem it cant communicate with it.
- what is weird is that POS and reader is ok in our main branch
- we badly need help our payment system has been crippled for 3 days.
- looking for paid support
is there a way to instantly finalize an invoice upon creation. right now making an invoice requires 3 API calls just to get it to a state that I can pay it. This slows our application down a bit.
Is there any way to set the Payout Statement descriptor for automatically generated Payouts?
Hi Stripe Devs
I'm using the Python API
How do I get the connect account url and payouts url to redirect my users to after they have connected their accounts?
Thanks
Hello,
I am looking for a method to contact support or compliance quickly.
can you guide me?
thank you
I'm getting this error```
no such payment method stripe: <payment id>; a similar object exists in test mode, but a live key mode was used to make this request.
Hello! I am trying to set source.receiver.refund_attributes_method to manual on my source. I was told by a Stripe dev in here that I actually can't set this, but instead have to create a new source.
So now I have a new problem, I am trying to create a source using the java SDK with this code:
Source.create(SourceCreateParams.builder()
.setCurrency(source.getCurrency())
.setCustomer(source.getCustomer())
.setFlow(SourceCreateParams.Flow.valueOf(source.getFlow().toUpperCase()))
.setOwner(SourceCreateParams.Owner.builder()
.setAddress(address)
.setEmail(source.getOwner().getEmail())
.setName(source.getOwner().getName())
.setPhone(source.getOwner().getPhone())
.build())
.setReceiver(SourceCreateParams.Receiver.builder()
.setRefundAttributesMethod(SourceCreateParams.Receiver.RefundAttributesMethod.valueOf(source.getReceiver().getRefundAttributesMethod().toUpperCase()))
.build())
.setUsage(SourceCreateParams.Usage.valueOf(source.getUsage().toUpperCase()))
.setType("ach_credit_transfer")
.build();
However this is giving me an error: com.stripe.exception.InvalidRequestException: Received unknown parameters: owner, receiver, currency, type, flow; code: parameter_unknown; request-id: req_1Dad35pFDwtsOU
Hello
robcoursera-sources-achCT
I have a question about ACH
Hi, I have a question regarding setting up tax registrations and collecting them
This is maybe more of an aesthetic question than a technical one, but is it undesirable to create a PaymentIntent and then later cancel it?
Situation: a user does an action to incur a charge, I send them notice that they're going to be charged, and then wait 24 hours, in case there was some error or whatever and they want to cancel the transaction.
Would it be preferable to create the PaymentIntent immediately, and then confirm it after the 24 hour wait period, canceling if necessary? Or wait until the 24 hour period has passed and then create and confirm the PaymentIntent all in one go?
Can someone tell me a bit about the lookup_key property? Is it basically an extra indexed field we can use to find various items?
got a question about creating custom account for setting up accounts
I am struggling to get a single use promotion code for any customer (new or existing) configured properly.
When I follow the instructions here: https://stripe.com/docs/billing/subscriptions/coupons/codes#promotion-code-configurations and I set promotion_code[max_redemptions] to 1 the promotion code goes inactive after 1 customer uses it. I have played around with many different configurations and cannot figure it out. I cannot use first_time_transaction settings since I want the code to be available to existing customers.
When I read the documentation here: https://stripe.com/docs/payments/checkout/discounts#configure-a-promotion-code it makes me wonder if I have to create a separate promotional code for each individual customer I with max_redemptions set to 1. Am I correct?
Hi, Is it possible with Stripe checkout to have it set the Payment method used as the default for the customer? ie set customer.invoice_settings.default_payment_method?
I'm trying to make the payment intent generated from an invoice save the card for future use. Is there no way to do this or am I missing something?
Is there a way to retrieve a transfer reversal without knowing the original transfer id?
hello guys, does anyone know if i have 2 apps that use stripe and I have a user making a pyment on one app/service can that user be transfered also to the other app/service ?
newtreyes-reversal
HI All, we have reservation system. when user reserve an item, we create a charge api call to put the money in stripe balance. Then, 3 days after the completion of the reservation we use transfer api to transfer the money to stripe connected account. the issue we are facing, when we call the charge api, we cant set the AVAILABLE ON date on the transaction? right now stripe defaulted to 6 days from the charge date
Good day,
Credit card data has already been migrated from Chargebee to Stripe. I need to map all the customer price plans from Chargebee to Stripe. Each customer would be on a monthly, 6 month or annual recurring price plan. What is the best way to accomplish this? Thank you for the suggestions.
Hello Stripe devs, i was wondering if my assumption is correct that we cannot access the contents of a Payment Element because of PCI compliance? My solution to this has been to tokenize the card data form the card element, the returned token will give me access to certain user information, like billing which is what I need.
Hi, would love to get the team help with the following:
- Currently on my site I first ask the user to create an account, then have the user make a payment. I am doing this because I need an email address. I am wondering what the best practices are for switching the steps, first receive payments, then ask for email.
- My users can use Apple Pay. If a user pays with Apple Pay for payment, can I retrieve the email attached to the Apple Pay, or do I need to explicitly ask for an email address?
- I would like to customize the checkout page more than what is available in the no-code version. I understand I need to use Stripe Elements. Is Stripe Element feature available to all or does it require an upgrade and an additional monthly cost?
👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Hi. With my Stripe Elements, sometimes I have few problems like auto-zoom on field (is it Stripe ? Can we disable it?) and placeholders get shifted. Any idea to manage it?
is it possible to apply a radar like detection at the token level, not at the charge level, so that it cannot generate a token
Question. I need to create an account for my users. I let them login with email or social logins like Apple, FB, Google. I am wondering, if a user pays with Apple Pay, is there a way to get the Apple oath token so I can create them an account, and they can use Apple login to log onto the site
I have a subscription that I would like to disconnect the default payment from without canceling the subscription, is it possible to just remove the default payment method from the subscription so it can be updated with a new payment method at a later time?
@rose otter Re: https://discord.com/channels/841573134531821608/901083089860714547
My client have a reservation system. When user reserves an Item, we create a charge api call to put the money in stripe balance. Then we want 3 days after the completion of the reservation we use transfer api to transfer money to stripe connected account.
The issue is that they want the money to be shown in available balance after 3 days, but as you said in thread it will shown in pending, and will reflect in "available" after funds are available.
Hey hi just a question maybe anyone can help me, I looks like I tried to purchase something on a web site and then I saw comments about it being scam when I place card info I got a message stating live charges can not be made and that the owner needs to activate account
So I am just worried that someone steals my money what do you think about the message? Stripe did not allow the payment to go through? Any suggestions
👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hi my instant payout hasn't worked
i need validation for before payment if applepay button click.If any solution is there
hello stripy friends 🙂 this is hopefully a very simple one to answer... I want to take membership payments for a very small sports club, and as such my requirements are for an absolute minimum of work and overhead. I can see almost everything I need in the combination of a subscription product with a payment link, the one thing that's missing is I would like to ask the subscriber to supply the name of the person they are paying membership for
is that possible using the payment link option?
@teapot let me remind you it's weekend. Normally the stripe ppl are not online outside their office hours
ah, I guess I figured a non-staff person was likely to know the answer to that
hm, it's looking like the Accept Stripe Payments wp plugin might solve my problem at a cost that's acceptable to me 🙂 much better relying on someone who develops code for this stuff professionally than trying to wing it on my own
my coding skills are probably sufficient to make it work, but not exactly ideal for a production site, especially one that involves taking payments!
Hello! I know you are offline so you can answer anytime.
On the page: https://stripe.com/docs/connect/express-accounts you are saying (Under 4):
Authenticate the user in your application before redirecting them to this URL
Also:
Don’t email, text, or otherwise send account link URLs directly to your user. Instead, redirect the authenticated user to the account link URL from within your platform’s application.
In our case each user has a unique link to our platform's invoice page with a direct access. The link consists of a hash of a sha256 string. Can we have your account link on this invoice page or should we authenticate the user first with credentials instead of having a direct link?
Hello any team can help me? My stripe account got hacked
You should contact Stripe directly about this:
https://support.stripe.com/contact
I don't think any of the Stripe people are around on the weekend and they wouldn't deal with account issues like this anyway.
Is it possible to turn off invoice email? and make ur own invoice email? How would that work? If I dont want to redirect user to stripe website to pay invoice
How come stripe has disabled their phone support? I can't seem to get hold of them.
👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hey!
I am looking for a no-code checkout pages with following pricing plans to plugin to Google Workspace Add-ons.
- Plan 1 - $0/mo + extra charges.
- Plan 2 - $5/mo + extra charges.
Extra chargers are per use of the product. The price per use is variable.
Any suggestions on how to implement?
Possible to setup a no-code environment to rollout our MVP?
Good afternoon, is it possible to configure ACH with a redirect to Stripe?
For example, I have setup one website with Checkout instead of using stripe.js
Hi, i have a doubt regarding 3d secure, once a customer has accepted it and had the paymentMethod attached, does the 3d Secure authentication appear in further payment intents?
👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
hi
in test mode, my app works well.but it shows "The customer has not entered their payment method." in live mode
const paymentIntent=await stripe.paymentIntents.create({
amount: total,
currency:'usd',
payment_method:id
})
please help
I have some connected accounts on Stripe Connect that an non profits and on a lower rate. Is there any way I can see if they are on this lower rate rather than the normal Stripe fee percentage?
I am using https://stripe.com/docs/api/accounts/retrieve But it does not see to show any information relating to this.
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
If this is not possible the only way I can think of to figure out the rate e.g. 2.5% or 2.9% in New Zealand is to check the last payment that was made using a New Zealand card and reverse engineer the Stripe charges.
how should i disconnect stripe when the account is shut down? the "revoke access" button is greyed out
i've got a bunch of subscription products all in different currencies with 2 pricing options per currency (1 monthly & 1 annual).
Currently I have coupons setup for 1-3 months 100% discounts.
Is there a way via the API to apply that onto the annual in a way where its not applying 100% for the entirety of the first (annual) bill?
How can I delete these sub account which I have created while i was testing stripe connect onboarding
👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
is there any livechat here ?
cause i got a problem when i got a payouts i cant change my adress there is only spain i cant change it i cant click it XD someone can plz help me about it
If client is using a card with 3D Secure for a subscription when trying to collect next month payment it comes up as card_declined demo card used (3063) how do you go about collect payment from a card with 3D Secure?
contact stripe support @ https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hello everyone! I'm wondering if there is an easy way to enable clients to pay with Afterpay. I've read about it in the StripeDocs, but I'm not a developer. Is there a way I can add Afterpay to maybe a payment link, or to the code snippet I got from the three dots next to a product with "get checkout code snippet" I'd like to add a checkout button to a few products on my website.
👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Is there a customer service number, for some reason I am getting an error message that says Invalid email address for the 2 step verification however it is in fact the correct address...please advise.
Did anyone else get ripped off because your business is high risk according to stripe? I can't find any way to contact them besides the same shitty email that gets nothing done
getting the following error over and over again ... It worked before, not sure what happened ... 👀
PHP Fatal error: Uncaught Error: Class 'Stripe\Radar\ValueList' not found in /www/htdocs/{...}/stripe/stripe-php/lib/Util/Util.php:46
Stack trace:
#0 /www/htdocs/{...}/vendor/stripe/stripe-php/lib/BaseStripeClient.php(136): Stripe\Util\Util::convertToStripeObject(Array, Object(Stripe\Util\RequestOptions))
#1 /www/htdocs/{...}/vendor/stripe/stripe-php/lib/BaseStripeClient.php(154): Stripe\BaseStripeClient->request('get', '/v1/customers', Array, Object(Stripe\Util\RequestOptions))
#2 /www/htdocs/{...}/vendor/stripe/stripe-php/lib/Service/AbstractService.php(64): Stripe\BaseStripeClient->requestCollection('get', '/v1/customers', Array, NULL)
#3 /www/htd in /www/htdocs/{...}/vendor/stripe/stripe-php/lib/Util/Util.php on line 46
Does anyone have a hint? Many thanks in advance!
with stripe is it possible to filter customers by email?
I.E find wether an email already exists on a customer
yes, https://stripe.com/docs/api/customers/list -> email can be used after limit
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
hello. i joined this discord because i wanted to ask a question about signing up to stripe. i need to make me an account but im stuck on one of the sign up questions.
"do you have engineering support to help you set up stripe"
"yes" "no i need no code options"
what is this meaning? i just want an account to accept money from a service im signing up for. i just want to accept money from a job service and deposit the money into my bank account.
Hello Guys!
Could anyone help with apple pay subscription?
Whats the steps?
- create subscription with allow_incomplete
- take autocreated paymentintent and somehow show confirmation (using secret)
can someone confirm, Am I on a right way?
or I need to charge anything (eq 1usd) take customer payment method and use for recurring payment ?
Hi,
on the topic of going live with Google Pay
we are waiting for them to get back to us on testing.
in the event we cannot complete testing with them today and release it for live, will it affect the approval or it just gets approved without the Google Pay functionality?
Hi, I have 3 products that my users can subscribe to. The products are based on user quotas i.e. small product allows up to 50 users, medium 100, large 500. I can also have custom products tailored for specific needs. I want to allow subscriptions to be managed via the Stripe Customer Portal but I'm not sure how to prevent customers from being able to select Products that wouldn't be suitable. For example, they might already have more than 50 users but they can still select the small product in the portal. Am I right in thinking that the only/best way to do this is to create a Portal Configuration per product (containing only that product) and pass the configuration_id when creating the portal session? Thanks
Hello,
We are developing one service based platform using WordPress. We need help with how payment flow should be integrated with Stripe. This is Australia based application and will serve service within Australia only.
- There are three types of user roles. 1) Super Admin 2) Counselor 3) Customer.
- Customers can sign up for different packages and take service from different Counselors. Whatever Package Selected Customers, Their selected Package Amount will be credited to Admin Main Stripe Account.
- Now counselors can give service to Customers and Earing Income on Our Platform. Counselors can claim their income from our platform. They will enter Amount they want to claim from total income. They will enter their Bank Account Details in which they want to credit this amount.
Would someone suggest payment workflow for this ? Which account type we should use for stirpe connect to connect Counselors with our Stripe account. ? How can we manage or create charge for Consulers ?
Hi, is there a limit on number of webhooks allowed? I don't find any documentation on it.
- Create merchant account on Stripe for Counsellors https://stripe.com/docs/api/account_links/create
- Create bank account for Counsellors
https://stripe.com/docs/api/customer_bank_accounts/create - Charge from customers
https://stripe.com/docs/api/charges/create - Transfer funds from Stripe Admin account to Counsellors account
https://stripe.com/docs/api/transfers
Which type of account we should use ? "Custom" , "Standard" or "Express"
"
Custom
Hi Guys, i would like to find out if I can use the account balance in Stripe to pay a merchant who is a Stripe account holder as well?
We are trying to "Custom" account using API but it is showing in Restricted Mode in Stripe. have to provide more information while create custom account ?
thanks. But what i am asking is, if i can use the balance to pay to a merchant and not account connected? To act like a wallet and pay someone to be clear
Yes. Checkout the required verification information before creating Stripe Custom Account https://stripe.com/docs/connect/required-verification-information#US-full-individual--transfers.
You need to pass all the required information to https://stripe.com/docs/api/account_links/create
Merchant and Connected Account is same thing from Stripe point of view
But i will have to add them into my account in order to use the balance for payout ?
Yes you need to
thanks!
Can we re-active rejected connect custom account in Live Mode?
hey there. when i use PaymentIntent, the system buy the product and "start the subscription". why is the product being bought? i need only the subscription 😄
Hey @here How can we add expired card to test scenarios on expired card .
Yes you can
can you provide steps to do the same?
Hi,
I am currently fixing some issues that we experiencing with our React Native app using Stripe and I want to access the error code "insufficient funds". How would I do that the easiest way? When I query the payment_intent object it doesn't appear there as it seems to be a deeper lying error code.
Hi, recently the Stripe hosted checkout page has developed a javascript error. My functional tests picked it up as the test framework fails on JS errors.
here is the API for updating Connected account
https://stripe.com/docs/api/accounts/update
here is the example json data you need to put in update
{
type: 'custom',
country: 'US',
email: xx@xx.com,
capabilities: {
transfers: {requested: true},
},
business_type: 'individual',
business_profile: {
url: 'https://www.domain.com'
},
individual: {
ssn_last_4: 'ABC-DE-FGHE',
first_name: 'Nojohn',
last_name: 'Deo',
dob: {
day: day,
month: month,
year: year
}
}
}
can we do same via connected account console?
yes you can
Hello I have integrated stripe with Oauth. so how the account which is connected to platform is automatically revoked. I got issue couple of times like account access is revoked automatically. can you help me on this.
Got error https://stripe.com/docs/error-codes#platform-api-key-expired
Hi, I want to generate token from customer credit card details...Is there any method stripe provided through which i can achieve this task???I want to achieve this in flutter.
Hi everyone, i'm trying to create a portalsession for Shopify but following the tutorial, i'm not sure if i have to use JS to do it. I'm sorry, i'm not very experimented.
My Stripe was fraudulently rejected by the customer. What should I do if this happens,Who can help me?
Hello Everyone,
I need help actually I have recently scheduled a subscription price update on one of my existing subscription and I don't know where to check or test in my stripe account about this action
:question: @willow marten Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
NyXa-shopify-session
anyone know the mcc for saas?
Anyone know a great accounting software, so I can for example upload the incomes file from stripe to the software, and it will do some of the accounting
how i can solve "The payment attempt failed because it needs to be confirmed before it can be completed."? i create a new subscription and get this error. but how i can confirm this payment after create the subscription? the code stoped with this error :/
Hi stripe dev community!
I'm currently working with the reponse data that comes with the GET request to this endpoint: https://stripe.com/docs/api/balance_transactions/list
I want to sum the net of the transactions, but some transactions have been refunded and this isn't reflected on the net amount of the transaction. Anyone have any ideas?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
No accounting software that automatically make ur income statement?
Hi, I have these scenarios, and I want to know how stripe calculate fees for each.
Our Platform Uses: Connect with Standard Accounts and Destination Charge with on_behalf_of.
Scenario One:
Platform and Account Bank Account Currency: CAD.
Payment Method: Credit Card or Wallet through Checkout Session.
Amount: 100C$.
Fee Amount: 10C$.
Stripe fees are 2.9% + 0.3C$.
With the above mentioned, The Account will receive 90C$, Stripe will get 3.2C$, and my platform will get 6.8C$.
Now, since I’m using checkout session and I can’t control how things work there, what happens if the customer pays with a USD card? Are the 2% for currency conversion going to be added on my fee amount? Or the customer will be charged more for currency conversion? And What if they use an international card?
Scenario Two:
Same information above, but the account bank account currency is USD. Then who will be charged for the currency conversion rate, my platform or the account? And The rate will be applied only on 90C$, Right?
Hello i need help
Hi Stripe,
Is there a way to fetch all PI from a list of PI ids ?
Thanks
👋 i'm having issues setting up Apple pay using a Stripe Connect integration, but only for a specific card. I'm aware that you run your components in iframes, so it's possible there's some checks that are being run which causes the apple pay modal to time out. Is anyone able to look into this for me?
Hello everyone. Client wants to see transaction history in the url which is returned in login link service. Can I customise that page?
Hey folks. Quick question; on my dashboard I'm being told to Test dynamic 3D Secure authentication . I've already tested it with all test regulatory cards using the test keys, is there something else I need to do? Cheers
Oh, there are a few unanswered questions today. Has the change to Discord resulted in slower response times? :/
alpamayo-fetch-all-pis
Just ask your question, no need to ask for help 🙂
when setting recurring.interval=month, how long is a month exactly? is it 28 days? 31 days? is it same day next month? (if last option, what happens when starting on a 31 then next month has less than 31 days?)
hi
please help me
When i added the card details on the payment method option under the my-account page
after that the keep loading
not details added
Hi Team ,
I have a question related to ACH . We are creating customer in test with ( "accountHolderName": "Jenny Rosen",
"accountHolderType": "individual",
"routingNumber": "110000000",
"accountNumber": "000123456789") and every time we are creating a new customer and then we are attaching subscription with them ..
Now I my question is in case of multi deposit verification since user is entering the same card ..but in background bank account is different .. we have to do several multideposit for same customer
Hi, how would I go about preventing the use of particular card networks when using Payment Intent?
@rose otter https://discord.com/channels/841573134531821608/901083089860714547
My client have a reservation system. When user reserves an Item, we create a charge api call to put the money in stripe balance. Then we want 3 days after the completion of the reservation we use transfer api to transfer money to stripe connected account.
The issue is that they want the money to be shown in available balance after 3 days, but as you said in thread it will shown in pending, and will reflect in "available" after funds are available.
They're dealing with another request. As soon as they're available they will create a request based on your request.
Flooding the chat with "hello are you there" will not hurry the process it'll just make it harder for them to discern your messages with genuine questions.
Hello, my users can create a subscription with a 7-day trial. There is no need to input any payment method at the beginning. Users can add the payment method anytime within the trial period.
When the trial is over, I will manually finalize the invoice for the next billing cycle and try to charge the customer. If it fails, I will manually move the subscription to canceled status. Otherwise, it will move to active by default.
Given a user's customerID, if the last subscription of that user is canceled, I want to differentiate whether that subscription got canceled because the user didn't pay after the trial, or the cancelation is done due to another reason.
My approach to identifying this is to get the list of invoices of the user for the last canceled subscription, and then
- Count the number of invoices (it should be 2, one for the trial and one for the first non zero payment which was unsuccessful)
- Check whether the last invoice is in x status (I think x should be open or uncollectible but help me to figure this)
If true, I can determine the subscription is canceled due to payment failure after the trial, else it is some other reason.
Could you help me with my problem? 🙏
Regarding 3D secure. Is there a way, through the stripe mobile SDK, to force 3D secure 1 for payments? We want to use this instead of 3D secure 2.
msms-billing-date
Okay
Am I guaranteed to receive checkout.session.complete before invoice.payment_succeeded if setting up subscriptions via Checkout?
I'm trying to figure out the best way to get ClientReferenceId in invoice.payment_succeeded when billingreason is subscription_create
From my testing in dev enviroment and looking at the webhook logs for my other clients I think this seems to be the case.
My plan now is to
- Use checkout to capture the StripeCustomerId and attach it to my user with the ClientReferenceId
- Use the invoice payment object (which has StripeCustomerId) to find my User Object so I can create the db subscription
does this flow make sense or am I missing something obvious? 😛
Hello - I am looking for advice to make sure that my client-side JS is written efficiently. I am trying to make the checkout process faster.
function checkout()
{
terminal.collectPaymentMethod(clientSecret).then(function(result)
{
if(result.error)
{
// handle error...
}
else
{
terminal.processPayment(result.paymentIntent).then(function(processPaymentResult)
{
// handle success
}
}
}
}
Hi, is this replacing the IRC channel ? I could not find any information for it on the website anymore.
I have a question regarding Statement descriptors https://stripe.com/docs/statement-descriptors in subscription charges. Is there a way to add the generated invoice id to the statement descriptor ?
In our case we have a subscription ( e.g. monthly ) which generates an invoice and the charge automatically - with a generated invoice id ( e.g. ADF42A51-0004 ).
Many accounting systems ( at least here in the Netherlands ) automatically connect invoices with charges using this statement descriptor. But in our case our customers told us that they do not seem to match up. I have yet to verify this, but just to make sure, would that be something that we can adjust? Especially when they are charged via a subscription.
Hello everyone! I'm facing this error in the console, anybody knows how to fix it? Is it on my side or Stripe's? Thanks!
POST https://r.stripe.com/0 400
Hi Stripe,
We have a use case on which we do not really that we can do.
Users can take monthly or yearly subcriptions, on monthly sub we attach additionnal metered prices for extra services (it will count only if they use more than the base price), in summary it's : 1 base price x€/month + 2 metered prices according to their usage.
For annual subscription, they will pay : 1 base price x*12/month "but" the metered logic here will bill only in one year for extra utilisations. We are looking for what we can do to bill every month for additionnal services. In a perfect world it will be to setup on the same sub 1 price with interval year and 2 monthly metered prices
guys any update on this one? thank you
Hello. I'm trying to exchange an Apple Pay pk_token for a Stripe token. I've tried scores of transactions against the /tokens API endpoint using all kinds of variations but unfortunately every request comes back with a "payment formatted incorrectly message." I've encoded the token as a JSON UTF8 encoded string as per the examples but I am not seeing any progress. Would appreciate an engineer who can look into this. Thanks.
HI Im not sure I am in the right place. I want to ask a question about stripe.
This seems fine to me @carmine lintel ... if statement calculation is very much the lower-cost operation that's being undertaken in that code.
The more expensive operations are the xhr request Stripe uses to communicate with its API layer via the StripeJS library & then the operation you undertake to handle the response.
Hello, I've updated the images for all my products. When I go to the specific product page, the image appears. But when I visit the checkout, no images appear for any of the products.
https://checkout.stripe.com/pay/cs_test_b1STnYhaW3Lh3tpJdWS0xEoAsMe7kTtVox7GyZsv1AFW5DJZC5t44oYWRt#fidkdWxOYHwnPyd1blpxYHZxWjA0T2hGa0FHYDBJcGFMMmRcR0dsaDdUXVNMY2F%2FPEhTa1NtUkBCM3BjaktNNj1vQmw2QHxWdWpQTjNyU0E3TnFiaEJnN19AT3N2Ml9ucHx8QUJDZF11N0R8NTUxQEJEXW5EPCcpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPydocGlxbFpscWBoJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl
That's what I thought I just wanted to double check. Nothing I can do to speed up the Stripe requests?
I'm back again with more questions about PaymentIntents and the new Payment Elements! Can someone explain how you're supposed to take advantage of the Payment Elements ability to show the payment methods for a customer without definiing the payment method types yourself. If the answer is simply "choose the payment method types on the payment intent" I would like to just say that is a bit of a disappointment considering the docs for Payment Elements say "Payment methods are also filtered to show only those supported by your customer’s local currency." which is not really true. I hope I'm doing something wrong, but currently I see no way to create a PaymentIntent that will give me all the payment_method_types that I can collect based on my customer.
I currently have an account but am changing my timetable and platform from Teachworks to tutor cruncher and it won't let me get any further without a companies house registration number. Not sure why I need one now when I didn't need one before. I am a sole trader so don't have one. Can you help me to set up my stripe payment in tutorcruncher without a CRN number. The link to apply for one on the tutor cruncher page does not take you to where you can apply for one!!
This is referring to a sripe account
lisamcneill#4653 I currently have an account but am changing my timetable and platform from Teachworks to tutor cruncher and it won't let me get any further without a companies house registration number. Not sure why I need one now when I didn't need one before. I am a sole trader so don't have one. Can you help me to set up my stripe payment in tutorcruncher without a CRN number. The link to apply for one on the tutor cruncher page does not take you to where you can apply for one!!
This is referring to a stripe account I have verified my account
We've been quite stung by this RBI India change. What makes it worse is that there seems to be no real assistance from Stripe. Has anyone else updated their site to deal with Subscriptions from Indian customers? It seems like there is a TON of work to do.
We have hundreds of customers from India paying recurring subscriptions. It seems that we need to create new customer records for all these customers, set the currency type to INR (because Stripe's platform makes the currency immutable), cancel their existing subscription, create a new subscription in INR.
There is no help on how we know who is an Indian customer. The other issue of course is that We can't do this all in one fell swoop because the existing subscriptions have an end date. So we need to somehow know when an Indian customer's subscription is ending and at that time do this migration.
For all intents and purposes this 'workflow' is impossible. So...what are our choices?
I have a question about the Coupon-codes: If I create a coupon with 100% off for a specific product, limit the duration to 12 months. Will a customer who buys the product with the promotion-code, automatically get 100% off for the next 12 months, or does he have to redeem it manually?
akro-coupons
mrphil-rbi
lisamcneil-connect-verification
jarrett-payment-element
intelligence-applepay-manual
abnane-support
Hi there, i recently integrated Stripe terminal into the app, however it is showing that there are some security issues relating to the SDK? Just wanted to know if these are genuine issues or not
Hello I can’t change my bank card info because I lost my old card, someone please help
Hi everyone
I want to create my stripe account but I cant
the system says: you must enter a valid email
But my email is correct: info@rduque.com
error
@vocal wagon I've created a thread for you already please lets talk there
Hi what would be the correct way to charge a customer a deposit of the full amount then charge the rest after a few days using online card checkout
Hi, again. Could you help me with this question? It's been a while and I really need answers. Thanks.
Hello everyone! I'm wondering if there is an easy way to enable clients to pay with Afterpay. I've read about it in the StripeDocs, but I'm not a developer. Is there a way I can add Afterpay to maybe a payment link, or to the code snippet I got from the three dots next to a product with "get checkout code snippet" I'd like to add a checkout button to a few products on a website. Any developer here who could help me sort it out and give me an estimate?
Hi! I have a question about the options for P2PE. Is this only available using your card readers? Or is there an API that can be used to send the encrypted card information? We have our own card readers and are investigating the options for how to implement the payments. The Stripe Reader M2 is P2PE ready, for example.
Hi, i would like to know if is possible to prevent stripe to convert metadata values into strings. Nodejs
gmturek-terminal
Hello, my order was doubled. Where can this order get refunded?
Hi Stripe friends! We're looking at resurrecting a Stripe Checkout flow from a few years back. The current documentation on Stripe Checkout seems to imply that PaymentIntents are required, is that accurate? We have not yet upgraded our system to support PaymentIntents, and taking the time to do that would likely be a bigger burden than this project allows (we've currently got it slotted for Q1/Q2 of next year). Do y'all know if Stripe still supports the old Stripe Checkout flow, and where I could find documentation on it if so?
Hi, I am not able to style the Element component in my react app with stripe.js. I am passing styling in the appearence object inside the option object which is itself passed to the Element component as instructed in the docs, but beside theme, no other css variable from the docs seems to have any effect on the rendered component
Hi Stripe team! Is it possible to modify the transaction description when a payment is transferred from Stripe to a bank account? I've modified the transaction description under settings and updated the short description to include the client name, but when a transaction is set to our bank account, we can only see our company name. We would like to see the name of the client that made the payment.
Anyone know if the url you generate when creating a new stripe express account can be set to longer than 5 minutes? or is that something I need to handle if the person I send the email to doesnt setup within that timeframe? I seem to be generating the link, going to it, signing in (within the 5 minutes) and it always redirects to my refresh_url rather then going through onboarding
no update?
I'm having a headache with something right now, we want to start paying our drivers with Stripe, but we would like to find a way to verify their bank accounts
so we're safe that we'll not perform any payouts to the wrong account (if they type it wrong)
Is there any way that I can do that? Verify external bank accounts for connected accounts ?
Hello everyone
i have a slight
im trying to use stripe CLI
im trying to use stripe listen for testing webhooks
but im getting the following error
api_key_expired
how to do refresh my API key
and get my stripe CLI to work again?
hello
I'm struggling with the Elements Appearance API to change the color of the outline of selected Input-fields. Any idea on how to get rid of the blue?
√
ews
I'm struggling with the Elements Appearance API to change the color of the outline of selected Input-fields. Any idea on how to get rid of the blue?
I'm struggling with the Elements Appearance API to change the color of the outline of selected Input-fields. Any idea on how to get rid of the blue?
Hello, how are you, can you help me regarding the country that I live in Iraq, can I complete the linking process laravel with strip ?!
POST https://r.stripe.com/0 400 showing in all our stripe connect integrations, since OCT 23,
@silent rune/stripe-js v1.1x.x
Hi team, is it possible to get next invoice start date in active subscription
I have paid, but it shows no payment
I'm currently trying to update our integration to pass the capture_before value to the PaymentIntents endpoint. The stripe api documentation lists the field under payment_method_options.card, but I don't see any way to pass this value to the endpoint in order to populate it when I create the PaymentIntent. What values do I need to pass in the body in order to populate this when i create the PaymentIntent?
I've created a radar blocking rule but it isn't being triggered by matching Stripe Checkout transactions. I do see it being triggered on recurring subscription attempts (which is pretty much the opposite of what I want to happen). Of note the initial subscription creation is a $0 transaction. Is it possible to create a radar rule that is triggered by these transaction? I don't see any options in create session specific to radar
Hello, I couldn't locate AutomaticTax in Stripe.NET
Hello! I want to send custom emails instead of Stripe's emails for Invoicing based on webhooks. I specifically want to send a custom email when the Invoice becomes due. I am using the Stripe API instead of the dashboard. Can I rely on the "invoice.sent" webhook event for a trigger when an invoice is due, even if:
- I have emails turned off for invoices in my settings
- My invoice has auto_advance=true
- My invoice has collection_method=send_invoice
- days_until_due=<some_number_greater_than_1>
My account did not receive an "invoice.sent" event for the above configuration in Test mode, but I reached out to Stripe Support and they told me that I would receive the event if I did the same in Live mode. That seemed wrong to me because Test mode and Live mode diverged. Is Support correct, and why would Live and Test mode diverge here?
Hi! I am using Stripe Connect together with Stripe Invoicing in the following manner:
The Platform account has a bunch of Customers, and a bunch of Connect Accounts that will transact using destination charges. I want to take advantage of Stripe Invoicing by creating an Invoice with destination charges between a customer (again created on the Platform account), and the Connect account.
However, there is an issue (I think, please correct me if I'm wrong!), where when I create an Invoice, it cannot be "blank" (no items), so I must create at least one upcoming Invoice item on a Customer, and quickly create an Invoice after, which scoops up the upcoming Invoice item. If on my marketplace, two Connect Accounts just so happened to Invoice the same customer at the same time, they may have scooped up Invoice items from each other's Invoice in some sort of race.
I am curious if Stripe gives any guidance to this scenario, one fix for example would be for the application to have a global customer mutex to prevent the race. This obviously pawns the solution onto Stripe developer though. Am I correct that the only way to fix the race is to create an application-side customer mutex, or is it possible to create blank invoices (docs say no, according to https://github.com/stripe/stripe-go/issues/1343#issuecomment-922592322), or is there some other way to solve this problem that Stripe recommends?
got a question about the AccountLink object. The url generated from this... does it have an expiration date ?
any thoughts on that?
Lucius-bank-accounts
Looks like that message may have slipped through the cracks while we were busy. Opened a thread for it now and will look in to it soon
i've got a bunch of subscription products all in different currencies with 2 pricing options per currency (1 monthly & 1 annual).
Currently I have coupons setup for 1-3 months 100% discounts.
Is there a way via the API to apply that onto the annual in a way where its not applying 100% for the entirety of the first (annual) bill?
For metered billing, is the only place that we can get a total quantity of usage records submitted during a billing period the /subscription/_items/:id/usage_record_summaries endpoint, or is the total quantity returned in the aggregate_usage parameter in the get subscriptions by id endpoint? GET /v1/subscriptions/:id
Hello, I have a question related to Stripe and Shopify. How can I connect one Stripe connect account per location (in one Shopify store)? For the example I have multiple locations (hold by seller) in my Shopify store as a marketplace but I need to connect each of them.
Did someone delete my message?
More precisely, how Stripe recognize the location of the order to send the money to the right seller
Do I need to test for apple pay/google pay payment request/can make payment() in a private browser only?
tiffany-applepay
What's the best way to setup a monthly recurring retainer workflow?
I have a Product which is $x/mo and I'm wondering if I send this as an Invoice or Subscription?
Additionally, I will only accept ACH in this scenario, but want the client to enter their info only once... After they setup their info, will Stripe automatically pull an ACH draft according to the recurring terms of the product/invoice?
Thanks!
How do I get the price in Stripe for a specific volume?
I have a volume-based price on Stripe and simply want to know the unit_amount for the price and a volume (e.g. the tiered price associated with 5 items total) so I can display it, or a list of all the unit_amounts would work too.
Current results: With stripe.Price.retrieve(price_id)
Where "billing_scheme": "tiered", I get "unit_amount": null.
Can someone help me please?
I'm trying to make a note to the customer on an invoice, but they don't show up on the pdf. Is there a way to add a note to an invoice that the customer can see on the invoice?
@stiff fiber Can you reply in the thread I created for you above please?
How do I do that?
I'm trying to make a note to the customer on an invoice, but they don't show up on the pdf. Is there a way to add a note to an invoice that the customer can see on the invoice?
@stiff fiber Are you using the official Discord client?
To follow up on #dev-help message, would there be any way to get documentation for using the old stripe modal? I've pressed our Product team to escalate the timeline for upgrading to PaymentIntents, but there is unfortunately no time before this project needs to launch. We recognize we're not on the "happy path" here, and I'm working with them to prioritize moving to PaymentIntents ASAP, but it's not something we're able to do just yet
I would have put this on the original thread, but the thread was locked, and I couldn't respond. If that link doesn't work, I can recopy the original ask 😅
@olive tinsel I unarchived your previous thread, let's continue there...
HELLO Rubeus
i have i problem about my accout
i have a message in my accout
like this
Your account isn’t eligible
@warm crescent Can you reply in the thread I created for you above?
a want to now th problem
hello. i joined this discord because i wanted to ask a question about signing up to stripe. i need to make me an account but im stuck on one of the sign up questions.
"do you have engineering support to help you set up stripe"
"yes" "no i need no code options"
what is this meaning? i just want an account to accept money from a service im signing up for. i just want to accept money from a job service and deposit the money into my bank account.
Hello
i was wondering if someone could help me
im trying to set up a webhook endpoint
i have a https URL
Hello, i'm noticing that the "card" element (linked) looks like it might be deprecated at some point in favor of the "payment-element", is that right? when at the latest should we plan to migrate?
https://stripe.com/docs/payments/integration-builder-card
After making a call to terminal.discoverReaders() and getting back a reader - sometimes the reader has an empty ip_address field in the returned reader object and this of course makes it not possible for the code to connect to the reader. Are there any known issues getting back the ip_address for a reader through the JavaScript API?
Hello! I'd like to use ACH Debit as a source when calling Invoices.PayInvoice. Do I need to be enrolled in the ACH Debit PaymentIntents Beta (https://docs.google.com/forms/d/e/1FAIpQLSdbnB09c-RiAz6hNjzLcuTmKggbTzo9K-eqKtPO23VJ04gmGg/viewform) to do this?
Yes. For clarity its not all 100% off coupons. We have 50% off coupons for 2 months. If someone uses that on an annual plan they're getting 50% off the full year. In reality we want them to receive 50% off 1/6th the total amount.
hi everyone am new here... am johnson
jezzkid-help
yes please
Hello I wonder if its possible to send my own personal invoice email and let user pay the invoice in the email or on my website? non stripe hosted website redirect
instead of redirect user to stripe website. As I have my own system, and dont want to redirect user
Hi, I have quetions regarding tax collection on creating subscriptions, not sure what the flow should look like.
Hello, I am using stripe, I want to know if stripe is paid in installments
davy-installments
alee-Support
Hello there, I'm testing this page https://stripe.com/docs/terminal/accept-interac-payments for card payment using Terminal.
I'm using Verifone P400, and simulated reader, it can't charge except USD, got this error message.
The card_present source type with currency cad is not supported.
Hello, if all the subscription payment retries failed, will the subscription be in past_due if I choose to select leave the subscription as-is. And if so, will the invoices continue to be generated?
Hi
I have an acount with bacon pay ment
Problem
Had lost my debet card and have new one
I am missing pay
Is there any one who can help me
:question: @echo carbon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
I tried that then found this is there a number i can call
I keep going in loops can you have someone call me at 8016027507
Eranga-Subscription
I keep tring to but it keeps sending me back to my acount
I click on this "24/7 help from our ..." and get back to my acount
Hi My account's payout have been rejected for many times and the funds are stuck in Stripe now
:question: @queen wing Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
Stripbot there is no contact page
This is a develper issue
And i and @Chelsea are pointing these problems to get fix
jstreet85-payment-support
ehlo. I am receiving the following error:
"Error: The currency provided (usd) is invalid for one or more payment method types on this PaymentIntent. The payment method type sepa_debit only supports the following currencies: eur. Either correct the provided currency, or use a different PaymentIntent to accept this payment method type."
Is there any information on what payment methods support which currency?
The payment layout in Hebrew and Arabic is not RTL although the text is switched to RTL. Sorry to bother you guys, but I can't find anything in the config. How do I switch the payment fields to RTL?
^ the sort order of the payment methods is now also reverted.
essentially the payment method sort order is as configured for LTR, but should be reversed for RTL.
derjanni-payment-element
Hi Team ,
I want to validate for a customer if he has used the same ACH details in their previous transaction so we will not create a new bank account ..for that I am trying to attach all ACH as a payment source and in new request we will check the all source and validate the routing number and last4 digit and name .. if not matched then only we will create a bank account and attach with customer ..this seems lengthy to me .. do we have any better way to do the same ?
hi ,2 email receipts for the same value, if apple pay created and passed to subscription
so for stripe - if i am wanting to store a payment card (in stripe) so i can charge user in future, (so they dont have to enter card details) should i be storing CARD or payment method or even paymentIntent.. (so what i mean is u can use stripe js to store card, payment method or intent., then get that ‘token’ back which u can use to charge customer.
stripe api actually discourages us storing card and instead to use payment method or intent.. (but intent is one time usage))
Hello, we have an issue cancelling subscriptions. We have a feature on our website where users can cancel their subscriptions. Since this weekend some subscriptions have been set to a schedule as the price will change in few months. However, users can't cancel on the website anymore. apparently due to the schedule.
Our cancelation policy is: if user is on trial, cancelation stops the subscription immediately. If the user is a paid user, cancelation sets the stop at subscription period end.
Here is the code we have:
if (subscription.status === 'trialing') { await stripe.subscriptions.del(subscription.id); } else if (subscription.status === 'active') { await stripe.subscriptions.update(subscription.id, { cancel_at_period_end: true }); }
Why is this not working with schedules? The rule is the same stop at period end.
shez19833-future-use
Hello everyone. I wanted to know if it is possible to preview some prices calculation without creating a subscription on a customer ?
hi there
i need to know about transaction details
when money is debited or credited to my bank
Hello. I use stripe connect in test mode. I want to know that after seller onboarding, the seller can login to stripe dashboard to check their finance or not. Thank you.
what's the condition for ACH payout to be "payout.paid"? is it when money is actually deposited into the bank account that being paid out?
hey folks, is it safe to assume that a PaymentIntent will succeed or fail with-in seconds of being charged?
Hello, I am using subscriptions with automatic collection. And my settings are like this. If the subscription of one of my customers failed to charge after the trial, I am going to keep the subscription in unpaid status. In this status, it will continue to generate invoices, but won't attempt to charge them. I want to stop sending them emails at this point as well. (But only for this specific scenario). Is this possible?
Mick - ACH payout
Hello !
I had a trial period until end of november, so all the customer that have created an account have this trial period.
I would like to modify it, for the new customers but also for those who already have a trial period defined.
How can I modify the trial periods of existing customers ? Is there a easy way to do it manually on Stripe dashboard ?
Hi Team, for the googlepay development, you could see in the screenshot that for the highlighted function, our front end could only get the status instead of the paymentintendid, in this case, front end is not able to return id to server so that a regular process to redirect to payment success page could not be complete. Is there any thing missing for our front end to get a paymentintend id during the process?
In Stripe connect for marketplaces, is there a concept of "PayOUT refund"? The scenario I want to handle:
We run a marketplace for cleaning services.
- We charge the customer €120 for the cleaning
- The cleaner gets payout of €100
- The customer contacts us for a 50% refund, due to poor quality
- Cleaner agrees to cover the cost
- We issue a refund of €60 to the customer (€50 to be covered by the cleaner, €10 by the platform)
- We need to get €50 back from the cleaner
The question is: does Stripe connect handle such cases at all, or do we need to rely on deducting the due amount from the cleaner from their future payouts?
The platform is located in the EU.
I have a question regarding identity verification. Namely, in test mode there is an option to "complete with test data". AFAIK the test data is always the same so it appears it's just one actual identity all the time (one set of test data that is always the same). Since we are building some sort of detection for identities we've seen before we would like the capability to override the data this completes with so we can test different scenarios out. Is something like that possible?
Hey there,
Question over Webhooks:
Can I add a custom header (static value) to be sent from stripe webhooks?
According to the Stripe Api Documentation customer.update do not accept tax_id_data I am wondering if it's a mistake in documentation or is it really so?
Hi Team ,
which is for bank account ACH acss_debit, afterpay_clearpay, alipay, au_becs_debit, bacs_debit, bancontact, boleto, card, eps, fpx, giropay, grabpay, ideal, klarna, oxxo, p24, sepa_debit, sofort, or wechat_pay'
Hello
I'm trying to receive some events from the account onboarding process via webhooks in test mode. Sending manual webhook requests work fine but it seems I do not get any triggers automatically in the onboarding process. Any ideas why?
Hi
I want to know about
and i want to use this in stripe checkout
Could you please mention “Third Party Import” API to the Stripe rep? The link is: https://stripe.com/docs/payments/payment-intents/three-d-secure-import
The token will come from the traveller’s issuing bank which we then pass over to you.
Hi Guys, How can I attach metadata when creating a new paymentMethod? My code is like this, but I dont recieve anything. Thanks.
Hello everyone, I have a quick question
is it possible to have a site with several shops but with different baskets: producer1 / basket
producer2 / basket without having a multi domain? Stripe allows you to manage several shopping cart in the same domain? In terms of payment, the payment for producer 1 will be paid to him and ditto for producer 2. thank you for your information
Hey, I'm working on a project called vrconnect that uses stripe to process payments. It's basically a seller site, so you can create items. When someone buys your item, the money goes from their card to us, we take out our cut and then transfer it onto you, the creator. Now, because of some country restrictions with connected accounts, this doesn't work for things like japan the same as it does for the US, so what's my best option here? Should i check for region and do a different type of payment based on that or is there a more universal solution?
Hello,
Is there any way to retrieve events according to subscription id with using stripe API?
hello, using checkify as checkout app, when in stripe i can't see costmer names, only products they actually bought. Can I solve this thing?
With Google Pay on Chrome, confirming a SetupIntent (with SCA/3D Secure required), we're seeing this issue. The user's unable to interact with the SCA/3D Secure pop-up.
I can't be 100% certain but this feels new.
Chrome v95 on mac.
plain card number entry + 3D secure works fine, as does Apple Pay - just Google Pay we have this issue. On mobile doesn't seem to be a problem as I think a redirect to the secure payment screen happens instead of the iframe version
Hi, Is it possible to make transfers to connect accounts in a different region to the platform account? For example, if the platform is located within the EU - can we do transfers to a connect account in the US?
shauns-3DS
veronica-checkify
Sen-subscription-events
qoobes-country-restrictions
remy-baskets
HKrievs
Nirantar Singh Pandya-third-party-import
Slanfan (Mattias Berggren)-webhooks
Gautam-ACH
IgorTurko-customer-tax-id
Zigi-webhooks
what is merchant name of stripe
Hi, i m using stripe.NET for transfer money to an account using TEST mode. I am getting this error The 'destination' param cannot be set to your own account., can anyone tell me whats the issue
Nirantar Singh Pandya-merchant-name
Hi, I can't sign in to my account
Hello. Is ii possible to retrieve a product of a connected account only with the product id? Without using the account id in header of the get request. Thank you !
hi we have a customer what us unable to complete a transaction on our site;
our website made this request and it faild:
curl 'https://js.stripe.com/v3' --compressed```
Heya, just wondering in connect if I have rejected an account in test mode would it always fail again if I try register? it just keeps kicking me back to my refresh url? thanks in advance!
Hello, I would like to integrate Stripe to a Symfony 5 application, but so far I haven't found a tutorial that matches what I want to do. The documentation explains how to do it in PHP but not with a framework like Symfony (or maybe I'm looking for it wrong ^^)? Do you have any solution / tutos to redirect me to? Thank you.
How many invoices in a Subscription that I can keep under review (set auto_advance=false) forever? Is there a limit on the numbers of Invoice or the longest time to keep them
Hello, what would be the simplest way to transfer money between connected accounts ? charge the first connected account and then transfer to the other ?
Morning!
I am working on handling disputes webhooks. When we receive a lost dispute, we initiate a Stripe::Transfer.create_reversal with the original transfer to the connect in order to get the amount back from the Connect account.
There is an rare case where we originally lost a dispute, but get a second webhook saying we won on that same dispute, and now I want to send back the amount to the original connect account.
My question is, can I just use the same transfer.id despite it being "tagged" as reversed already? and If not, how would I go about making sure this new transfer is tied to the original charge_id ?
is this using Direct Charges or on_behalf_of
we use on_behalf_on
Hi, i'd like to know how i can connecy Stripe to Recharge Subscription app on Shopify ? (for a french ecom) Thanks for the help !
Hello, everyone! Could someone explain - if I want to programmatically disconnect account in Stripe Connect, I should delete this account or reject it?
Hello, I'd like to ask about Charge's payment_method_details field (https://stripe.com/docs/api/charges/object#charge_object-payment_method_details-type), when we have Invoice and it gets paid, its Charge's (py_3JnPJ7FCDqfm2cm30MWXzvan) payment_method_details.type is sepa_credit_transfer which is not mentioned in docs and also in Go's library there is field in respective struct (https://github.com/stripe/stripe-go/blob/master/charge.go#L598) but enum itself doesn't seem to contain sepa_credit_transfer as value (https://github.com/stripe/stripe-go/blob/2976d33d47ece1e65abf53fef18c52516532e548/charge.go#L93), not a big issue for us, just wanted to ask if it's expected or some oversight. Or maybe it's because of some Beta program again because we had such "discrepancy" before?
Got a question about funds availability. I received the webhook stating the charge had succeed. But the balance available did not change. THat happened yesterday. Today the balance available reflects the charge balance. When does the available balance change. At the time of the webhook, or is there a end of day settle process. I need to know because I currently am using the webhook as a trigger to transfer money received to another connected account and I need to know the balance will be available or the transfer will fail.
boobiq-payment-method-details-sepa
Hey all! Is there a way to mass-cancel subscriptions for a particular Price/Plan? i.e., if a client is offering a subscription "Monthly Ruby Workshop" that they're no longer able to offer, is it possible to cancel (or End of Period cancel) all related subscriptions with something like Price.update(price_id, kill_all_subscriptions: true), or Subscription.update_all([subscription_ids], cancel: true) ?
I was told by support that the only way to cancel subscriptions was manually via the dashboard (which I guess corresponds to one API request at a time, which I do know how to do). Any way to avoid potentially thousands of API requests?
Hii
@app.route('/create-checkout-session', methods=['POST'])
def create_checkout_session():
try:
checkout_session = stripe.checkout.Session.create(
line_items=[
{
# TODO: replace this with the price of the product you want to sell
'price': 'prod_KTnhfY4WZW9jnF',
'quantity': 1,
},
],
payment_method_types=[
'card',
],
mode='payment',
success_url=YOUR_DOMAIN + '/success.html',
cancel_url=YOUR_DOMAIN + '/cancel.html',
)
@ruby silo I'm creating a thread, one sec, lets talk there
Hi!
I will try to explain the best I can, bear with me please Im new trying to understand 🙂 . Im an integrating stripe in my project (Nextjs). I'm using paymentintent api , I have a a useEffect so when the component mounts will hit the api and get this setup_intent (to get the clientSecret and id), the problem es that stripe hit the api super fast and it is not giving any time to wait for the response from my backend, so stripe performs the setup_intent again (hitting the api twice)
Hello, I have questions regarding setting up Stripe Tax with Subscriptions and updating tax regions
Anyone have experience with subscription schedules. I want to anchor subscriptions to the 1st and last of the month, so I ran the API with a timestamp for Oct 1 start and Nov 1 end of the first phase, thinking it would anchor it, but the dashboard says 'Next invoice Nov 21'. The API response from Stripe confirmed the oct 1 and nov 1 timestamps, just not sure what I'm missing here. I'm looking for a way to potentially reset the billing anchor for existing subscriptions, without having to make the call at exactly midnight
Hi, we are working on integrating Stripe ACH integration with our mobile application and are running into some issues with bank verification. Any help is much appreciated.
hello
Trying to make promo codes live on our checkout page. When we go in and toggle on it still isn't showing. Is there a setting other than the check out option to enable this?
Hello, in Stripe can you make payments by transfer?
I want my clients to have the option of paying for a product through a transfer
@stone crystal I created a thread for you, lets talk there
Hi, Is there anyway to omit the Country dropdown from PaymentEmelent? or how can I use CardElement with a SetupIntent? Thanks!
Hello, i have created one payment link, and I want to collect tax from my customers on this link, how do i connect the 25% tax to my payment link smoothly?
Hello all, I have a question regarding Stripe portal and multi product subscription. So, Lets say I have 2 products each with 3 pricings but each having monthly duration. How can I configure Stripe Customer Portal so that the customer can upgrade/downgrade within the same product price? Right now it's showing all the products which the user can switch to.
hello again, quick question about Stripe Checkout. Is there away to display the "Custom unit label" on a product in Stripe Checkout for a subscription so it says Qty 5 {custom unit label}?
HI Team ,
Through this "accountHolderName": "Jenny Rosen",
"accountHolderType": "individual",
"routingNumber": "110000000",
"accountNumber": "000123456789"
when I am creating a bank account and attaching with a customer .. and again I want to create a bank account with same information and attach to same customer .. we are getting error .. Do we have any way by which we can understand that with this routing number and account number combination we have already account created and attached to customer .. Currently I am retrieving by this way
await stripe.customers.listSources(customerRefNo, {
object: 'bank_account',
limit: 50
});
and then manually checking routing number ..but account no is not available in bank account object ..so how we can validate this info before submitting to stripe..
Hi - question on collecting consent for promotional emails - if the shipping/billing information for the checkout session is not U.S. - will the consent.promotions status auto fail?
Has anyone had issues with cards not updating to be the default? In Ruby I am updating the card attribute on the customer. Under recent activity on the customer it says "Updated default payment method to Visa ending in [the number]" but when I look at the customer's payment method the default payment method is still their old card. I've been having trouble debugging this since it seems to be working when I test in development but I've been regularly seeing customers in production with this issue.
Hi
While creating usage_records set action is not working.
stripe.subscriptionItems.createUsageRecord(subscriptionItemId, {
quantity: billQuantity,
action: "set",
timestamp: "now",
});
Increment is happening everytime I run this function. I checked the subscription object and billing_threshold is null
Need help.
Hi all. We were trying to integrate Klarna and we made a Proof of Concept using Sources and let it us to keep the user in our web (not to redirect him/her) opening a modal window of Klarna and all looked fine. However, warned by the documentation to migrate to PaymentIntent, we have tested the change and see that it redirects the user to Klarna, outside our website. Can't implement with PaymentIntent and have the Klarna widget open on our website? We want to integrate several more payment methods (ideal, multibanco, eps, ...) but we want the user to remain on our website. Thanks in advance!
Hello, we have set up two webhook endpoints in our test environment, for direct and connected events. When I create a payment on the connected account the payment is created as expected, but we receive no payment_intent.succeeded webhook for it. The second webhook endpoint is configured for connected account events, and when I send a test webhook to this endpoint via the dashboard, the event is received as expected. I'm confused why I am not receiving the payment_intent.succeeded webhook.
Hi all, I just posted about it an hour back. I am trying to provide my users ability to change price for different products via customer portal. I was asked to follow this: https://stripe.com/docs/api/customer_portal/configurations/create. When I tried I am getting error: "'For each product, its price must have unique billing intervals. The following prices have duplicate intervals"
@shadow gull Give me one moment and I'll reopen your thread
We want to do several payments integrations depending on the web domain (ideal, klarna, multibanco...). That can be managed by Stripe backoffice and then Stripe know what methods have to show depending on locale/country parameter? We have seen that an array of payment methods must be passed to the PaymentIntent and that makes me think that we have to manage it ourselves.
@vocal wagon You can just continue to ask in the existing thread you have even if it's a new question 🙂
sorry! I didn't know 😦
no worries!
help I need to communicate with an executive
Is there a way to find out when an account or person was last updated through the API?
with the paymentsheet in react native, how can I do something before the actual payment?
when im using the dev tools and emulating mobile in chrome, why does canMakePayment() return null? You can see on the stripe example page it doesn't render the google pay button, however when i view it without inspecting as mobile mode, it renders fine
Hello ,
I am building a payment workflow but I am struggling with listening the payment successful notification at the fronted, what do you think is the best way to handle it?
Sunny
Hello, running into an issue with 3DS testing. We take final payment from a customer using "off session" payment. When we use the 3DS test card to test this scenario (4000000000003220), it gets declined with the error code 'authentication_required.' Is this because the Radar rules are being fired for this test card?
@tawny patrol You can use the thread you already have open 🙂
Hi, unfortunately I cannot sign into my Stripe account, the message displayed is Incorrect email or Password when that is NOT the case.
Hello, I have a small question. What is the difference between a Payment Intent and an Invoice? Since the invoice creates a Payment Intent associated to it? I don't need any specific fee to be taken away so I'm in doubt if I should be using directly a Payment Intent or create an Invoice (Also, the payment method will be a tokenized credit card)
Hi, it's possible customization template klarna payment?
started getting these errors "our account has exceeded the number of emails you can send to *****.com for the day. Try again in a few minutes.;
was this something instituted recently?
any suggestions for getting around this limitation
Hi guys i am using apple pay with flutter using stripe_flutter library and i am getting this error. Any help will be appreciated.
await Stripe.instance.createApplePayToken(result);
LocalizedErrorMessage(code: FailureCode.Failed, localizedMessage: Your card was declined, message: Your card was declined, strip
Using .Net, is it possible to set custom date for subscriptions? Like a particular date for each payment.
The use case is, I have an invoice generation system outside of stripe which generates invoices for 11 installments with due dates, can I use these due dates to set installment date in stripe?
Hey Rubeus, you helped me get my Google pay button working yesterday evening and now I'm still struggling w/ Apple Pay. I used this site to test my registration and it says it is not setup correctly. However, it is in the Apple Pay section of the dashboard
I just unarchived your thread, let's continue there!
Hello guys !
Is that possible to edit a customer account onboarding, by example : they don’t need to precise a company website
Hello, I have a quick question. Is there a way to create a user session with the publishable key? We don't want to create sessions by BE, neither do we want to keep the secret on FE.
And another one. Is there a way to create a payment method for ApplePay / GooglePay without creating a payment intent? Just like it is possible for a credit card.
@dim hearth I managed to make paymentIntent uncaptured, but when I tried to capture it, it didnt capture the payment. I console.logged to see if I got the paymentIntent Id on the server, and i did. ```js
const intent = await stripe.paymentIntents.capture('pi_ANipwO3zNfjeWODtRPIg')
Hi, I am trying to create a Connected Account via the API. The connected account needs to be an "Express" type with the "recipient" service agreement because we need to transfer funds internationally. I have tried everything to get this connected account created, but it always throws an error.
As a last resort, I tried creating a brand new Stripe account to test on, and to my surprise, using the new account API keys I am able to create the Connected accounts I need to create, using the exact same code. I am completely at a loss for why this is, and how to get the code working in our main stripe account. Can anyone point to anything I can try or change to get it to create the accounts in our main account?
The issue I have is that currently I create a document in my database after taking payment, which is risky. Cuz say if something screws up and the document is not created. Say a field is missing that actually is required, or whatever. Then i will get payment and user wont get his product. And i will get ALOT of issues, so i need to check if creation of document is working, before accepting payment
I received this message: This is a reminder that we’re still unable to verify your business based on the website listed on your Stripe account. We’ll need you to add a valid business URL, or a link to another online presence which we can use to verify what you’re processing for.
Can you verify that I have correctly added the business URL? I am not selling anything; I am accepting donations for a nonprofit
@young tulip I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact/email
thank yo
Hi, i made discord bot reached 100servers i want to verify it but
I'm from iran does it supports iranian certificate card?
Hello!! Is there a way to cancel a pending stripe.Charge?
Hi, const { error } = await stripe!.redirectToCheckout({ sessionId: response.session.id }) only returns a Promise error if there is one. So i can't change to resolve state if redirected to Stripe checkout successfully. When the user clicks back button of the Safari browser, it's still loading. Chrome is ok. Any idea on how to fix this?
If a subscription gets updated as a result of a invoice change, does the subscription webhook event get a request.id attached even though it wasn't the direct object being changed by an API request?
Hi Guys, i have a quick question, does connect account have a document identify verification automatically?
Hey… just wanted to verify something: I'm creating a custom setup intent page via React.js and the API documentation says to pass clientSecret to stripe.confirmCardSetup (https://stripe.com/docs/js/setup_intents/confirm_card_setup), is it safe to pass a setup intent id via url to send to the (custom) backend to retrieve the client_secret from the stripe api?
Hi there. Can anyone please orient me where can I find info about affirmMessage Element, what is it for?
Anyone have any experience with schedules? I'm trying to set up an upfront cost followed by an ongoing/recurring separate cost (ex. $10 upfront, $1 per week perpetually afterwards until it gets manually cancelled)
when i create a new coupon, it doesnt work. can anyone help out with this?
Hello - im getting an error "Sorry, this seller cannot accept payments right now due to a temporary error. Please try again later."
Is it possible to hide the "country or region" section of the paymentsheet?
Hi previously when accepting payments online using cards, Payment Request Button was required to accept native payments like Apple Pay or Google Pay. With the new integration is this no longer required? e.g a separate flow for native payment methods?
Hello. everyone. I'm a newcomer on this platform.
our system is a marketplace system and I'm going to use Stripe tax in order to collect tax.
But Stripe tax calculates tax automatically on only Checkout Session.
when the customer checks out the products of several sellers at once,
how can I distribute the Sale tax later?
oh ok lol
Hello. Is it "good practice" to update a payment_intents' setup_future_usage property if it belongs to a subscription's latest_invoice property? I'm just trying to pay the first invoice for a subscription and also save the card the user chooses to pay the payment intent
Hi there! What's the difference between subscription.start and subscription.created? The Stripe developer doc definitions are unclear to me (https://stripe.com/docs/api/subscriptions/object#subscription_object-start_date)
Hi there, I'm designing an integration for a cloud storage product. We would like to list out customer's usage for each bucket on their invoice. We are trying to use the subscription model with metered billing API. We are wondering if there's a limit per Stripe account for how many Product can be created?
What is roughly the maximum number of days a Payout can change status (say from "in_transit" to "paid" or whatever)? We're running an hourly Payouts sync and want to pass in a reasonable 'created' date into Payout | List via the API.
Hello, can I stop auto advancing of invoices for a selected few subscriptions?
Hello, can anyone help me with my stripe account?
I may of put the wrong bank details for where my money goes from there
I want to double check it’s gone to the right place
:question: @remote stream Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
I noticed that the create price API (https://stripe.com/docs/api/prices/create) does not allow for a product description via the product_data parameter, when we want the product to be created at the same time as the price. Is this expected? Currently to add a description I would have to make 2 API calls, first being directly to create Product which allows a description, and then to create Price with the returned product id.
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
hello!
i was wondering if its possible to do some sort of cash advance on stripe, i want to instantly deposit money to my stripe issuing balance without it taking a couple days
Hello Team , Thanks for the invite.
We understand the the API is in native form but we are using reactJS type. For some Devices , it is routing us to a web browser from the app and quoting an error that it is not secured. For some devices it goes through. We are using this "react-stripe-checkout": "^2.6.3" " for your refrence.
I cna share videos of the same if it helps us identify faster . Do let us know. Thanks.
hello
my payment keeps getting declined on this website using stripe
and i am unsure why
i have literally tried about 8 or so different cards - all different providers - no dice
how can i access the decline codes for the purchases so i can understand how I could fix this?
the customer support for the website is abysmally slow and i am actually quite unsure how they don't recognize that their customers payments are getting declined at such a frequent rate
re decline codes: https://stripe.com/docs/declines/codes need to access these from the client side
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
sounds like a pretty technical issue to me - i need to access the error codes the stripe API is throwing out so I could figure out the issue myself
Hello, when a subscription is canceled, would both customer.subscription.deleted and customer.subscription.updated event be fired from the webhook?
Hello, I opened a thread regarding stripe customer portal product update for multiple products. Sorry, it was late for me so I left. Can someone please open that thread again?
eranga-sub-event
Hi Team, for googlepay development, when create PaymentIntent, triggered a error shown as''Amount must convert to at least 400 cents. $0.50 USD converts to approximately $3.89 HKD', just wanna know what's the cause (isnt the amount already reach 0.5usd?)
Hi i'm struggling a bit to setup stripe customer portal on shopify.
It is mandatory to use ruby ? Is it possibe with JS ?
Thank you very much
Hi Team Hi Team,
Can client retry googlepay if he failed to passed 3ds?
@shadow relic Stripe team at glitch.com/@stripe. request to be directed towards appropriate documentation
nei3rd-glitch
Hi team, I want to view stripe transaction status like declined / success / failed etc. Can you please advise how can I in java ?
Hi team, I'm creating subscription with multiple products (which are services), and user can remove individual product from the subscription. When a product is removed, it schould be removed at the end of the subscription. Does stripe handle that behaviour with events or should I manually revoke access to the removed product ?
A user who had overpaid was refunded due to switching from yearly (accidental) to monthly, and now it says they won't pay anything at the next billing cycle because it includes the refunded amount in their balance. How can the refunded amount not be included in their balance?
Good Morning, i have a question regarding the configuration of Stripe Checkout.
We use Firebase-Stripe Integration https://firebase.google.com/products/extensions/firestore-stripe-subscriptions offered by Stripe. When i configure the checkOut session via javascript the collection of the shipping address is not available.
The example on github https://github.com/stripe-samples/firebase-subscription-payments/blob/4cf116c163ba69f0f46bcc782e4162e0edf452a4/public/javascript/app.js#L172 adds an option: "collect_shipping_address: true" but nothing shows up, can someone verify this?
Use Case: We want to sell subscriptions bundled with a physical good, which needs to be shipped.
Firebase is Google's mobile platform that helps you quickly develop high-quality apps and grow your business.
Hello, I have a question can I link a payment intent to a subscription schedule?
Idea is to : take a down payment from customer, then if the down payment is successful, I would like to create a subscription schedule. But it should also include the down payment
Thomas-Subscription
Hello, is there a way to know beforehand the upcoming invoice id or if I understand it right, will in_tmp_abc become in_abc?
at the customer level,
there is a next_invoice_sequence https://stripe.com/docs/api/customers/object#customer_object-next_invoice_sequence
and an invoice_prefix (https://stripe.com/docs/api/customers/object#customer_object-invoice_prefix)
hope this helps 🤞
iRaySpace-upcoming-invoices
Thank you, I think this is what I want to know.
Hello Dev Team, we are in the process of adding SEPA debit to our customers as a payment method and we seem to have some issues with the following case: Create a subscription with a trial and make it use the existing setup intent and mandate
... waiting for thread to add more details
Hello, I am using the 0.2.2 @stripe/stripe-react-native and I can't seem to get the standalone apple pay button working, I have followed all the stripe documentation exactly as instructed. I just keep getting error "payment has been cancelled" when I press apple pay button on my simulator (using stripe test keys). Appreciate it anyone has any advice, it is not very well documented
For context, I already have this running in production with Google Pay and CardField working correctly. Thanks again anyone
Hi. when creating checkout session, one paymentIntent is created. and I'm going to use transfer.create to transfer payment to sub accounts.
and when creating a transfer, will use "source_transaction" field.
how can i get {CARGE_ID}?
Joshuamonkey-Subscription
Hi, I am using stripe paymentrequestbutton for googlepay/applepay and I would like to know if there is any way to close the widget after calling ev.complete('fail').
Currently it does stop the payment flow but it does not close the widget, instead it just shows a small error message. I am calling ev.complete('fail') if the backend throws an error. I want the widget to be closed.
Hey, how can I get the fingerprint of a card before my backend return a client_secret to activate a subscription, so that I can check if this card has been used before?
hi, Im following https://stripe.com/docs/api/setup_intents/create#create_setup_intent-payment_method_options-card-request_three_d_secure to do Manually request 3D Secure with the API , anyone can provide an example how to set
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
trying to add blazor server a stripe payment options (wrap Api) be able to handle all need from blazor, is anyone did it?
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
@vocal wagon Stripe team at glitch.com/@stripe. request to be directed towards appropriate documentation
hi i integrated stripe into my angular app. but 3d secure is not working properly. everything is normal until i click on "complete authentication". at this part of the integration:
"window.addEventListener('message', function(ev) {
if (ev.data === '3DS-authentication-complete') {
on3DSComplete();
}
}"
ev.data is "stripe-3ds-fallback" not "3DS-authentication-complete". so what should i do? i really need assistance.
Hi @zinc marsh ! Can you let me know more about what you need?
Anyone?
Hello. There is a question whether there is a possibility when paying through the service or hold money. Receive an electronic check showing commissions, taxes and more? A check in electronic form with the ability to save or print it, receive it by email.
Hey there, only since yesterday, we have been getting quite a bit of the following error:
Stripe::InvalidRequestError
LinkedAccounts API access is required when using the automatic verification_method. Please reach out via support@stripe.com to gain access to the LinkedAccounts API, or try using another verification_method, such as microdeposits.
We have contacted Stripe support but they are not sure why this is happening either. Oddly, neither the documentation nor the API changelog seems to contain any references to "LinkedAccounts API"
Does anyone happen to know what's going on?
PS: we've been seeing A LOT of transactions failing because of this and it is quite likely this is an issue on Stripe's side but we do not know how to confirm it 😢
👋 we're having issues with apple pay timing out. after debugging, we've noticed the timings for calling stripe.confirmCardPayment are ~30s in most cases. The network requests with Stripe last ~3s but there's an unexplained delay after we invoke the library call. Is anyone able to help with this, or can we perhaps set up an email thread / dedicated call?
Hey there, is it possible to get the discount amount when using tiered pricing on a product? For instance 1-4 units @ $10, 5-9 units @ $8 - so a customer purchasing 6 units could see a discount of 20% somehow - Thanks in advance!
geordi-tieredbilling
Hello
Hi i have a quick question about the payments elements as we set it up in our check out flow. We create invoices or subscriptions to supply the paymentIntents to the front end and have been saving cards by explicitly attatching payment methods to customers. the docs say the following
"The setup_future_usage parameter helps optimize future payments made with the same payment method. When both setup_future_usage and a customer are provided on a PaymentIntent, the payment details are automatically saved to the customer once the payment is confirmed. You can also supply this parameter when creating the PaymentIntent on your server."
my question is is there a way to pass the setup_future_usage param to a payment intent created by a subscription or an invoice? or do i not need to? or is it a matter of an additional update to the paymentIntent resource. that would be helpful to know before i implement it in a dev environment in our app. thanks in advance!
hello there,
I wants to know the information about the connected account. We have created it and right now its telling that its being restricted so just wanna know what information is still missing.
acct_1JpAJ42QFJxwCqUr
Hi, is there any way to permit a developer access only to Test Mode and no access to production data? it appears that its all or nothing.
Hi team , i am trying to delete connect account but it's showing error
Hello, everyone! I asked question yesterday, but wasn't able to follow it.
Question: How to programmatically disconnect account from StripeConnect (use case: My client in SaaS want to disconnect from my company in admin panel)
Staff member answered that I could delete that account. But I can't - delete is not permitted, if account's balance is not zero. Account type is standard.
Hello! Maybe a stupid question, but anyway. We can make any settings for the invoice sending in the test mode and such invoices will be sent to the test emails for free, right? There is no charge for test invoices sending?
AlexandrFarkas-connect
Hi, I am having trouble signing in. It says that I need to sign in with the passcode that is sent to my phone, but the passcode never comes through. I've tried clicking "resend", but no luck. Any advice?
Hello, I'm not sure if this is the right place to ask my question, but my Stripe account is blocked for no reason and no one seems to be able to reactivate it. After multiple checks, customer support confirms that it's supposed to work, but I confirm that no payment is possible. I've lost thousands of dollars since the last few days. Someone would have any idea?
Hi Team
is there any way to get card token object from token id in node
{
"id": "tok_1JpAqdCpViFVKCsXN41DbP8D",
"object": "token",
"card": {
"id": "card_1JpAqcCpViFVKCsXT37aQMqE",
"object": "card",
"address_city": null,
"address_country": null,
"address_line1": null,
"address_line1_check": null,
"address_line2": null,
"address_state": null,
"address_zip": null,
"address_zip_check": null,
"brand": "Visa",
"country": "US",
"cvc_check": "unchecked",
"dynamic_last4": null,
"exp_month": 4,
"exp_year": 2022,
"funding": "credit",
"last4": "4242",
"name": null,
"tokenization_method": null
},
"client_ip": "148.64.4.40",
"created": 1635336195,
"livemode": false,
"type": "card",
"used": false
}
means -- with this card id ..we will able to retrieve the object
hi there
have a question regarding capturing payment intents: i need to 'lock' capturing ability until a certain time in future. Does stripe provide such a functionality? Seems like with manual capture method allows to capture intent right after it has been created. So question is can we block 'capturability' of an intent somehow?
Hello,
On successful integration with Plaid for bank ACH transfers, how should I proceed with refunds? Are refunds done from stripe? Or from plaid?
Hi, is there a way to "charge" a connect account other than reversing a transfer?
Hi there!
I'm having an issue when trying to update customer on payment. Basically: nothing's happening.
The paymentIntent get's created and payment succeeded, but the update of the customer doesn't seems to happen (no log about this in stripe). They are all together in a try catch.
Can you help?
I tried both ways (see screenshot) separatly and still facing the issue.
Hei, currently trying to integrate with stripe-react-native and mostly going fine except when trying to use Google Pay - we have an effect where we try to init Google Pay to see if it is available but this is causing a fatal native exception when calling initGooglePay
useEffect(
() => {
const checkNativePaySupport = async () => {
if (Platform.OS === "ios" && isApplePaySupported != null) {
setApplePay(isApplePaySupported);
setLoadingNativePay(false);
}
if (Platform.OS === "android") {
try {
// There is no nice equivalent to isApplePaySupported for Google Pay, instead
// we have to try and init Google Pay and if there is an error we can assume
// that it is not supported for our purposes
const { error } = await initGooglePay({
merchantName: "merchantName",
countryCode: "GB",
testEnv: config.env !== "production",
});
setGooglePay(!error);
setLoadingNativePay(false);
} catch (err) {
console.log(err);
setLoadingNativePay(false);
}
}
};
checkNativePaySupport();
},
[isApplePaySupported, initGooglePay]
);
The error is as follows
We're using @stripe/stripe-react-native v0.2.3 with the following in our app build.gradle
implementation 'com.google.android.gms:play-services-wallet:18.1.3'
implementation 'com.stripe:stripe-android:18.1.0'
Does anybody have any pointers?
Can customer pay Stripe invoice with Paypal ? Is there an option ? 🙂
Hey guys, I got a question about the balance transaction object. I know I get a balance transaction object created for a charge. And it has the estimated available date the net funds will be available. Does ever get updated ? I know in the webhook successful.charge this is referenced. Is this updated after the charge is created to reflect latest date available (actuallt time stamp) , or does it remain the same as when the charge is created ?
Hello, i'd like to build a pricing page on our landing page to introduce our different subscription plans with the product and prices that i've created on stripe. Is there a way to do it using stripe ?
And fwiw, using initGooglePay to test availability of Google Pay as referenced here https://github.com/stripe/stripe-react-native/issues/617#issuecomment-934556242
Hello! Question here - how do I search for logs of why certain customers couldn't change their cards for payments?? We use a frontend stripe lib to do that card change, so we don't have any logs on our own, and I want to lookup the problem on stripe side.
huwmartin-gpay-reactnative
How does Stripe handle 3DS when setting up subscriptions via API? We have the customer ID, the payment method ID and price ID. So we can create any subscription, but what if the client gets the text message on his phone?
Hi everyone!
Could someone check critical issue?
https://github.com/stripe/stripe-react-native/issues/679
Who can I ask about react-native-stripe library and about the library developing? I would like to use it on the project therefore I need to be sure that library will be developed and good supported.
Hi there, I am getting error on sofort payment
Stripe::InvalidRequestError: PaymentMethods of type 'sofort' cannot be saved to customers.
PokeMasterShop-invoice-paypal
@gusty spear I guess it makes sense it can't be saved - since the payment information is entered into Sofort website, I read that here: https://stripe.com/en-gb-sk/payments/payment-methods-guide
but what to do then, for later charges?
I would expect the basic Stripe support should be able to tell you if it works that way on purpose actually.
JohnM-balance-transaction
anyone here to help @idle cloud
@royal flume @languid tulip @vocal wagon @daring lodge @rose otter
Hi would anybody be able to help regarding getting this fee via the API
Yes, but am currently working on previous questions that came in. Posts like this pull our attention and make it take longer to provide assistance.
The event data (bottom right of that screen) does not include the fee, which is the same data I get from PaymentIntent::retrieve($intentId); (in php)
Sacha202-product-prices
Sure, waiting
Support just came back to me saying Arabic and Hebrew are not supported, although the documentation says so 😦
^ in Stripe Elements
ChocobO-charge-errors
fvmartin-3DS-subscriptions
Hello,
I'm trying to integrate subscriptions. But I received following from stripe pls help.
req_BcG08TLbH6Oh1V
Hi there, let me know when you got a chance 🙂 thanks.
Please do not ping for updates in the main channel. We get to questions as fast as we can, sometimes things are busy
Hello guys, Payment Element was announce on the blog seven days ago https://stripe.com/blog/introducing-the-payment-element but i'm still seeing some beta mention on this guide https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#collect-payment
Is Payment Element really out of beta ?
stripe trigger evt_3JpD8DKuNxywaQi90LpkMvtP
A newer version of the Stripe CLI is available, please update to: v1.7.4
The event ‘evt_3JpD8DKuNxywaQi90LpkMvtP’ is not supported by the Stripe CLI.
Why ?
@vocal wagon Stripe team at glitch.com/@idle cloud. request to be directed towards appropriate documentation
excuse my earlier attempt, I was having problems with my tech
Hi there? its been more then one hour, can you please hep?
hamid-sofort-cannot-be-saved
hello devs, when using confirmCardPayment on the sdk, does the payment intent whose client secret is passed to this method automatically generate an invoice (via the charge or otherwise?
Hello, Is there a utility method to construct a paymentIntent from Event returned from a webhook callback?
Hey there! Just to let you know that it seems there is an undocumented breaking change (at least I didn't find it) in the changelog. I'm upgrading the API from version "2020-03-02" to "2020-08-27" and I noticed that subscription_prorate was removed from the Invoice Preview endpoint (GET /v1/invoices/upcoming). I use it to calculate the upgrade/downgrade costs, so I had to replace the param with subscription_proration_behavior to make it work again.
Hey! I wonder if it's possible to give only a "dev access" to an account. I mean to manage the things so as to don't give access to the financials informations and account holder information (invoices, support...). But I need to allow access to the test console&payment reports.Thanks a lot!
is it possible to restrict so there can't be more than one cus per email?
Hi
I want to speak with anyone who knows about tips in stripe
I'm product owner on Frizata and we want to add this funcionality
Hello, I have a customer that Is being billed monthly. They just canceled the account and I can't figure out how to stop it from billing them. If I delete the customer, will that handle it?
Is it possible to add a one coupon code when subscription start and define a different one when trial period ends?
is there a way to get the IP information of the transaction through an API call? we see it in the dashboard such as "whether the IP is proxy or not", what geography is the IP coming from, etc? can we get these using the API call?
jenstilletoz-coupon
I am receiving a null from stripe on safari for result instead of apple pay: true. I have no errors and can see the apple pay button on the stripe website. Any suggestions? 
tiffanyatschedulicity-apple-pay
I'm having trouble getting the payment intent client secret after the payment confirmation. I'm using Next.js with an external API server. (code will be in thread, don't want to post it all here)
Hey everyone 🙂 I'm getting the following after rolling both my API keys and replacing them in my application -
FATAL Error while authenticating with Stripe: Authorization failed, status=401, body={
"error": {
"code": "api_key_expired",
"doc_url": "https://stripe.com/docs/error-codes/api-key-expired",
"message": "Expired API Key provided: rk_test_*********************************************************************************************iLVHWL",
"type": "invalid_request_error"
}
}
Anyone know what I might be doing wrong?
Does anyone know here if revenue recognition accounts for metered usage. For example lets say a customer has accrued $500 of usage this month, but won't be billed until the 1st of next month, does this show up anywhere in reports? Does this require sigma?
Hello, we are using MX (instead of Plaid) for IAV to retrieve customer routing and account numbers. Is there a way to setup an ACH payment method for a customer using this information, without the customer having to go through the micro-deposit verification?
Hi, I'm working on a client-side Stripe integration with a custom checkout flow. I have a server-side integration set up already, which can handle creating and updating PaymentIntents. However, the documentation here (https://stripe.com/docs/stripe-js/elements/payment-request-button?html-or-react=react) suggests using a PaymentRequest object, which does not exist in the server-side stripe API. I'm struggling to understand which object I should be using in my client-side code.
Hello, I am working on my client shop and when I send the verifications documents on stripe (MO, Passeport, Trade License etc...) It keeps telling me that there is an error
plz help
We started receiving this error from our Netlify webhook handler and I can't for the life of me figure out why. It seems to be an underlying AWS error message but not sure what would be causing this. Our webhook handler runs as expected but returns this error which actually caused the webhook to be disabled automatically over the weekend and caused major issues. Any insight would be greatly appreciated!
"error decoding lambda response: invalid status code returned from lambda: 0"
Which pricing model would best for charging for ongoing storage monthly? Similar to a dropbox model. Right now, I'm leaning towards package pricing that metered. Then setting aggregate_usage=last_ever and sending the total storage during usage reporting
Hello, I am passing metadata, and am able to see those metadata columns when I pull reports for my Platform Account. However, I do not see those metadata columns when I pull reports from my Connected Account.
thanks, Koopajah and Pompey that works great now
Complex question, so bear with me:
Have a couple of product levels (call them basic and pro for now) that can be billed monthly or annually, but the pro requires an annual commitment in either case. JoeUser has paid up for the basic level for the year (say, $120 for the year) but three months in decides they now want to upgrade to the pro level billed on a monthly basis ($25/month). We want to give them their outstanding balance as credit over time. We're going to kick off a new annual subscription, and want to break up the $90 outstanding into credits over the course of their subscription... so a $90/12 = $7.50/month credit off their $25 subscription. (By default, it looks like Stripe would instead give them a $90 credit balance, and for the first three months they'd pay $0, the 4th month $15, and the rest of the subscription $25/month.)
Is this possible as a coupon using Checkout? Do we have to pull it into Elements and/or handle it as invoices?
Hi, i've got one problem with the payements : i'm using thrivecart and it is linked with stripe for payments but every time a payment is made, stripe adds 20% more on the price, I can't figure out how to fix that. Can you please help?
I received a business deposit from Stripe, but have not created an account with you
Hello please I have a doubt with develop subscriptions cart in php stripe, please help me.
I explain a little about my proyect, I am developing a cart that will have about 10 subscription products and I need that with a single payment, after the checkout all subscriptions will be enable. In some cases my products have items with id prices but other prices generated in line with the price_data parameter.
I m try to use Multiple items bit not work
Hello. Can someone help me on connecting/integrating our AMEX account with Stripe?
hello
i am getting this error
"code": "card_declined",
"decline_code": "fraudulent",
through API
but when i try from my stripe dashboard, its work...
any suggestion?
There is some way to charge in a single invoice, in php stripe, using this code:
$ sub1 = \ Stripe \ Subscription :: create ([
'customer' => 'cus_4fdAW5ftNQow1a',
'items' => [['price' => 'price_CZB2krKbBDOkTS']],
]);
$ sub2 = \ Stripe \ Subscription :: create ([
'customer' => 'cus_4fdAW5ftNQow1a',
'items' => [['price' => 'price_CZB1AX3KOacNJw']],
]);
How could I join them so that the payment is made only once?
Hi there, how i can pass setup_future_usage: off_session for sofort payments for later payments, as i need to get payment_method_id for future later payments
A company sent me an email after putting my refund on my expired card. And then they said that Stripe was able to route my refund to my new card. Is that possible
@vocal wagon Stripe team at glitch.com/@idle cloud. request to be directed towards appropriate documentation
Is WeChat pay on invoices still restricted? I'm able to send invoices with WeChat and I'm intended to think that this information is outdated https://stripe.com/docs/payments/wallets
Hello, I have a question. I got an email of stripe about the cancelation of my account pending to get one transfer. So now, I'd like to know if I am going to get the transfer bank, or what happen with the money of the account. The money will be refunded to the customers or what cna I do ? Thanks
I already contacted Stripe the way you say, and they didn’t answer me either. They took the money and I need a solution. What’s the most effective way to get in touch with someone now? I need a solution now.
Can you reply in the thread above please?
Hello, I have such a warning in my Stripe account. Can I receive payments in my account if I haven't verified yet?
Hello
Using TEST mode.
Via the dashboard (or API) if you create a Subscription for a customer and elect to "email invoice to customer to pay manually" the invoice gets raised in a draft mode and scheduled to send 1 hour later.
1 hour later the invoice is finalised and Stripe reports the invoice as sent.
The email is never received. I've used multiple email addresses and it is not being filtered to spam or blocked.
If you click the "send invoice" button from the dashboard within seconds you get an email with the subject heading "Reminder: Your invoice from ...."
Why is the initial invoice not being automatically sent?
Will this affect my card issuing balance?
Is it possible to set up error monitoring for webhooks?
Fatal Exception: java.lang.RuntimeException: Unable to start activity ComponentInfo{com.oneupmadproductions.parkchamp/com.stripe.android.view.PaymentMethodsActivity}: java.lang.IllegalStateException: Attempted to get instance of CustomerSession without initialization.
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3827)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:4003)
at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2317)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loop(Looper.java:246)
at android.app.ActivityThread.main(ActivityThread.java:8595)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:602)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1130)
any help
getting on android
Has anyone ever used stripe-cli on gitpod? I am having a few problems but it's very specific and hard to find info about.
Periodically (maybe once a year) we need to alter the pricing for our service for existing subscriptions. Any price changes would be communicated to the end user prior to the change.
A subscriber signs up for a product @ $50 per monthThey are billed this fee monthly going forwardA year later we want to increase the monthly fee to $60 per month
In Stripe it is not possible to change the price of a product once it has been used in a single transaction.
So what is the best way to manage this in Stripe?
The solution (via the dashboard)
Create new product with the updated price - Update each users subscription - Remove the old price - Add the new price (turn off pro-rata) - On the subsequent subscription renewals the new rate is applied
But how best to manage this change over 1000+ subscriptions without involving the end subscriber?
Would you need to use something like Sigma to generate a report of active subscribers with that product/price and then batch run a series of API calls to update each subscribers subscription?
Hardman-Subscription
Hi,
What are the available payment method for Bank Transfer (EFT) in Australia?
Thanks,
@wheat sphinx our Support would be able to assist you better on that inquiry
HI,
I am getting error message api_key cannot contain whitespace inside stripe magento integration
Hi, I'm setting up a system which accepts payment for Christmas tree collections using Stripe checkout. Which webhook events do I need to track to see when a transaction has succeeded and when it has failed?
I plan on handling disputes separately.
Hi, is it possible to get the payment exchange rate and net amount through the API using only PaymentIntent ID ?
Ter-Support
ishaq-APIKey
EightMegsAndConstantlySwapping-CHeckout
AnggaNegara-PaymentIntent
hello there i need to know if i do stripe integration with our application does stripe allow to pay to those countries people where strip is not available
Is there a way to update a paymentIntent to afterpay when setup_future_use is already on the paymentintent?
I'm getting: setup_future_usage cannot be used with one or more of the values you specified in payment_method_types. Please remove setup_future_usage or remove these types from payment_method_types: ["afterpay_clearpay"].
brk-afterpay
Response 400 ERR whay ?
Hello. I use stripe connect in test mode. Which event I should monitor after the seller onboard our platform successfully?
hi please any can help me with one issue in php stripe subscriptions please?
I trying to do some like this:
'customer' => $json_obj->cus,
'items' => [
[
'price_data' => [
'unit_amount' => $json_obj->price,
'currency' => 'usd',
'product' => $json_obj->s_product,
'recurring' => [
'interval' => 'month',
'interval_count'=> 1,
],
]
],
[
'price_data' => [
'unit_amount' => $json_obj->price,
'currency' => 'usd',
'product' => $json_obj->s_product,
'recurring' => [
'interval' => 'month',
'interval_count'=> 1,
],
]
],
], .... ```
Hi there!
I have a form on my website to sign-up for a recurring payment with iDeal. But when a costumer made a payment, stripe make a draft invoice and 5 days later they cashed my costumers bank again with a normal invoice. So my costumer need to pay twice before they can subscribe on my monthly plan. How can i skip the draft invoice and make a real invoice so my costumer need to pay one time with iDeal. i think i did a mistake in the coding.
Hi Team
getting this error 'No such token: 'tok_1JpSsPCpViFVKCsX56SMgVz0'' though this token we are generating from UI element
I have only installed stripe magento and not added any key but in magento dashboard "api_key cannot contain whitespace" is showing. Add to cart also not working due to this error
Hi there, I have question about this statement.
So now, if you accept a 10€ payment with Sofort, the PaymentIntent is associated with pm_123 for Sofort, and in turn, if you also passed setup_future_usage: 'off_session' we know you want SEPA debit and we will create a new PaymentMethod for SEPA Debit and that one will be attached to the customer
hamid-sofort
Hi! How do i activate ideal payments on whmcs with stripe?
Hello, is there a Stripe generated email to send to the billing contact when the subscription is canceled? 🙂
hello, i have one question regarding this case - we have a customer with a subscription with metered billing. What would be the best thing to do here if the customer cancels his subscription and doesn't pay? We are currently tracking down if the last payment has failed and subscription is canceled - if so, we make a one-time payment before making the user to re-subscribe, can this be handled better?
Eranga-subscriptions
Hello everyone
I would like to use laravel cashier with stripe
I have multi vendor project
So I want make functionality that when vendor register his stripe connect standard should be created automatically (dont want to redirect on any stripe website for further process)
So what are the mandatory fields needed for proper connect standard account setup?
$account = \Stripe\Account::create([
'type' => 'standard',
'country' => 'US',
'email' => 'test@gmail.com'
]);
This creates account but in stripe dashboard it shows ristricted because few more information not filled up like name, phone, document, bank
Please help
Is there a way to setup Connect Branding settings without going through the business onboarding flow? We are getting this message when developers are trying to generate the account link: You must update your Connect branding settings with business name, icon, brand color in order to create an account link.
Hi! I just set up my stripe account. I am planning on taking payments from my clients through Airbnb, how do i link the payments? Can anyone help?
@feral jewel I'd suggest reaching out to Airbnb as they'd be able to help with that. I'm not really clear how Stripe would factor into it, but if you're charging customers through Airbnb's platform that are the ones who can help you!
thank you so much!
Hi,
I am a Wocommerce stripe plugin developer. Now I am trying to integrate stripe connect to let the merchants connect to stripe account without manually entering API keys in pulgin settings page.
But i got error when trying to create account ""Uncaught (Status 400) (Request req_Om6WhlESEjzfTZ) You can only create new accounts if you've signed up for Connect, which you can learn how to do at https://stripe.com/docs/connect.""
Hi guys, i'm working on the payment elements and i'm trying to find where should i configure form to only have payment input.
For example on card method i wanna remove the country input and on the SEPA type i wanna remove the email, name, country and address1.
Does it must be configure on the SetupIntent or in the element options ?
Hello, I've tested my stripe setup in localhost, and everything is working fine, subscriptions are being created and saved in database.
But when I try to mimic in production, the webhook throws a HTTP error 500.
I have setup the webhook in production so it is listening - not sure where the error is happening though.
Hello, according to this you are required to send out a reminder at 7 days before the trial ends. The webhook trial_will_end is sent out 3 days before. Is there a way to make the webhook send out at 7 days?
https://support.stripe.com/questions/2020-visa-trial-subscription-requirement-changes-guide
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hello guys, im trying to allow users to put some additional information for the future invoices. I figured out that customer.invoice_settings.custom_fields can help me but unfortunately it's limited to 30 characters per field. Besides that i've tried to set invoice memo on invoice.created webhook but again, sometimes invoice is finalized before webhook begins work. Is there any other way to put additional info to future invoices, or maybe is it possible to increse custom_fields character limit?
Hello, I have some problems with my Stipe payments. A lot of people, when they tried to buy my product, their banks send them a notification asking for "yes" or "no" to agree the payment. My product is 395€ for example and the bank message is : "amount : 0€" and so they are confused, think it's not good and don't buy. Is anyone can help me on this subject ? Thank you
I'm using \Stripe\Checkout\Session::create([]); in php to create a checkout session.
In the success_url I'd like to include the email the customer chose.
How do I do that?
e.g
'success_url' => 'https://portal.'. $domain .'register?id='+email,
Hi, my team have noticed that if there's a negative balance on a connect account - after a certain period this is wiped out by Stripe. Please can you confirm this is true/ explain why this happens?
Hi. Does anyone know how to consult Multibanco references so I can resend to a client that forgot to pay?
Hi! When someone creates a connect account using Express in the netherlands, they can choose from 3 values for their business type. However, the individual value appears to be missing. Is this something that needs to be explicitly enabled when calling stripe.accounts.create (node.js)
Hi Everyone! We have an app that user can buy multiple subscriptions and also multiple one-time products in the same basket. Our customer will be international
The integration, it's just a little bit confusing on my side. PaymentIntent, SetupIntent, Payment Elements, Invoices etc. all things flying on my head 🙂
Our users flow:
- Our customer selects multiple products whatever they want to use. These can be a subscription (monthly) or a one-time product at the same basket.
- User puts the card information on the form. We saved the card with Stripe and get a token.
- We charge from the card with the token we get previously for all products they put on their basket.
- Customers can buy more products when they need them with a saved card (with the token).
- 1 month later we charge for the subscriptions again (We can make it manual or automatic with Stripe)
But I'm a little bit confused about how I can handle both subscription and one-time payments same time with the saved card.
What is the best solution you suggest for this flow?
Hello, I have an issue here, using
PaymentIntentCreateParams.builder() .setAmount(1099L) .setCurrency("eur") .setCustomer(customer.getId()) .setPaymentMethodTypes(paymentMethodTypes) //taking List<Object> in param .build();
does not work on spring boot rest api because the function .setPaymentMethodTypes simply does not exist
how do I properly set a payement method ?
@upper geode Hi there! You'd need to reach out to Shopify to get an answer there, as they control their integration.
I asked them , they told me you need Marchndise key and password
Afternoon Stripe team. I hope this is a very easy question and either not possible, or a missing flag in the documentation. For the Stripe Card Element for React web, can you disable the ZIP code requirement?
i have tried hidePostalCode={true} and similar to no success
Hey.. subscription update/downgrade q..
I am following the snippet in this url: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade
// See your keys here: https://dashboard.stripe.com/apikeys
\Stripe\Stripe::setApiKey('******'
);
$subscription = \Stripe\Subscription::retrieve('sub_49ty4767H20z6a');
\Stripe\Subscription::update('sub_49ty4767H20z6a', [
'cancel_at_period_end' => false,
'proration_behavior' => 'create_prorations',
'items' => [
[
'id' => $subscription->items->data[0]->id,
'price' => 'price_CBb6IXqvTLXp3f',
],
],
]);```
Now i take it ```price_CBb6IXqvTLXp3f``` is just the id of the new price i want the user to have because if so when i test this out (with my own price ids) i get
``` "message": "Could not determine which URL to request: Stripe\\Subscription instance has invalid ID: ",
and this relates to
'price' => 'price_CBb6IXqvTLXp3f',
or would it just be easier to cancel current subscription, and create a new one?
Hi, just a quick one
How to ignore setting 'limit
in query
I mean
Default value is 10, and I can increase this to 100
But what if there are more than 100 and I want so show them all
Without limit param?
Hello again,
PaymentMethodListParams listParams = new PaymentMethodListParams.Builder().setCustomer(customer.getId()) .setType(PaymentMethodListParams.Type.CARD).build(); PaymentMethodCollection paymentMethods = PaymentMethod.list(listParams);
Then paymentMethods.getData() is empty, so I cannot set my Payement method by doing .setPaymentMethod(paymentMethods.getData().get(0).getId())
got a question about the payout webhook charge.succeeded for a ach transaction. Specifically, according to the docs https://stripe.com/docs/ach You receive a charge.succeeded notification after the charge has transitioned to succeeded and the funds are available in your balance.
how ever , I am finding we are getting this webhook hours before the funds are actually available. We have planned our entire process for transferring funds recieved from a customer ACH debit to transfer to a connected account. Is this a documentation error, or a bug ?
Hey guys. i'm trying to create a way for my customers when they are trying to change plan to have a preview of the upcoming invoice, to deliver them discount details and so on. I'm checking this: https://stripe.com/docs/api/invoices/upcoming#upcoming_invoice-schedule
what do I need to pass besides the customer id? I would like to pass them the new plan that they are trying to change to, but I don't understand how
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Hey!
I don't know if I missed this somewhere in the docs, or if I missed something crucial about how stripe trials work.
Previously I was using a webhook to checkout session complete event to determine if the card was charged in the checkout session, and then using this to "extend" the date the user has access.
With trials, it seems like I'm still getting the same event called. Is there an event that would tell me when the card was finally, succesfully charged, regardless of it it was a trial subscription or not?
Hey!
there's a way to setup boleto in a Mexican Store? or boleto is exclusive to BR?
So i have a new question.. i m using
https://stripe.com/docs/billing/subscriptions/upgrade-downgrade
// Set your secret key. Remember to switch to your live secret key in production.
// See your keys here: https://dashboard.stripe.com/apikeys
\Stripe\Stripe::setApiKey('******'
);
$subscription = \Stripe\Subscription::retrieve('sub_49ty4767H20z6a');
\Stripe\Subscription::update('sub_49ty4767H20z6a', [
'cancel_at_period_end' => false,
'proration_behavior' => 'create_prorations',
'items' => [
[
'id' => $subscription->items->data[0]->id,
'price' => 'price_CBb6IXqvTLXp3f',
],
],
]);```
When i try to downgrade by setting cancel_at now() so user can start new subsc immediately, i dont see the new subscription staring in the stripe dashboard? i do see current subs has been cancelled..
davidstellini-events
Thank you @meager hawk 😉
luis.aaa-boleto-mexico
Hello! We have an app where a user can place orders. We use Connect with Standard Accounts.
Our flow:
- User submits an order, on our submitOrder endpoint we put a hold on user's card, using PaymentIntents (
stripeClient.paymentIntents.create) - Later whenever the order is completed at the store, we have a finalizeOrder endpoint that gets called with the actual amount to capture from that paymentIntent
stripeClient.paymentIntents.capture.
Our question: Is it possible to integrate apple pay in this flow? Put a hold on apple pay and capture when our finalizeOrder backend endpoint gets called?
aferdita-applepay-authorization
Hi Stripe,
For an application_fee object, how can I fetch the amount that we retrieve in our currency when the PI is in an other currency ?!
Hey,
We somehow can't finish an apple pay payment in test mode. It always gives the error invalid token id (e.g. payment intent id pi_3JnPXwEqV5cpMqXb1uJo8MuX). We are using the flutter_stripe package (I don't know if this is an official package though, but maybe there were some reports or maybe there is some insights on this)
alpamayo-application-fee
Hi Support, Is there any limitation on payment method creation under a customer?
One last question, how do I change the PayementSheet language on Android ?
Hi. I want to process something when I know that the payment is OK. Can I do on front when the confirmPayment is successful ? Or is it better to wait the webhook payment succeeded ? If I receive the confirmPayment success, I'm sure that the payment is successful ?
Hello, Is it possible to get the Events dashboard libelle like XXX details were updated or XXX is a new customer? I look at Events doc but there are no detail on this.
I have the administrator role, and am authenticated with the Stripe CLI, but unable to update a subscription using stripe subscriptions update ____ against a prod subscription
{
"error": {
"message": "The provided key 'rk_live_*********************************************************************************************ZeUjlb' does not have the required permissions for this endpoint on account 'acct_17apFDI67GP2qpb4'. Having the 'rak_subscription_write' permission would allow this request to continue.",
"type": "invalid_request_error"
}
}
Where can I set this? I see nothing under Settings > Team, only the ability to change a user's role?
Hi, so I am using stripe cli to test webhooks with my application. The issue I am having however, is that the payment_intent.succeeded event and the charge.succeeded event are triggering my webhook twice. The event in my stripe dashboard only appears once, but in the logs from stripe cli I see the same event (same id) twice for both events and this triggers the code I have in my webhook controller to run twice.
Does Stripe have an option to go Dark Mode on the website? Eyes are burning!
Are there any test accounts or test data I can use to test my integration with Stripe Connect onboarding? Or do i need to create my own test account and actually fill out the business details form?
Is there a web hook which triggers when custom stripe connect account creation is failed?
Hello, I have some problems with my Stipe payments. A lot of people, when they tried to buy my product, their banks send them a notification asking for "yes" or "no" to agree the payment. My product is 395€ for example and the bank message is : "amount : 0€" and so they are confused, think it's not good and don't buy. Is anyone can help me on this subject ? I use ClickFunnels to setup the payment. Thank you
Is it possible to test stripe subscriptions with test api keys?
The integration tutorial mentions needing to copy the pricing to live mode but doesn't explain why and when i attempt to create a subscription for the pricing of the product using test api keys the response i'm getting is 401: invalid API Key provided: "pk_test*****" indicating that maybe i need to be using live keys on live products?
Hello - I am having an issue with my Verifone P400 reader not finding Wifi networks. It shows none to connect to even though I can see all of them from my phone and laptop. They are all secured networks. I've tried powering off and turning back on twice. Is there anything else I can try?
I'm building a charitable donation application. I cannot credit donations to charitable funds until the charge associated with the donation is paid out to our bank account. I'm saving charge data along with its expanded balance transaction data and listening for charge webhook events. Does Stripe send a charge webhook when those balance transactions move to 'status': 'available'? Is there another webhook event I should be listening for?
Hey, i'm trying to test google pay inside my checkout page for too long a want to admit 😳 🙈 i see the pay now button on https://stripe.com/docs/stripe-js/elements/payment-request-button and i see the google pay button on https://stripe-payments-demo.appspot.com/. but it just doesn't show on my checkout page. Is there anything special i need to authorize or customize in the settings in the stripe dashboard? Or what could be the reason the google pay button does not show in my checkout page?
jdbadger-balance
Hello, I am in need of getting credit card information from clients synced with stripe so that we can seamlessly transfer operating systems. I was told there was a way to do this, just not sure where to start. Thanks in advance for any guidance
Hi is it possible to create a payout to a connected accounted using this API https://stripe.com/docs/api/payouts/create instead of this https://stripe.com/docs/connect/manual-payouts
Awesome, thank you - it looks like for a fee I can get an encrypted file from Mindbody, is this something Stripe can import then?
Hi guys, i feel stupid to ask. Maybe you can help me. I am trying to find the documentation to test and refund a card when a new card is added by my user in the app. Can you kindly help me. #thanks
We have a US-based stripe account with a settlement currency of US Dollars.
We have some new customers who need to pay us in Canadian Dollars and then we need to pay out that money via bank transfer to a Canadian Dollar (CAD) bank account owned by a partner of ours.
How can we get paid in CAD and have the money stay in CAD until we pay it out instead of having stripe convert it to US Dollars?
Hi all. I've got a question regarding Stripe payments and I hope you can help me.
Stripe is not supported in Turkey; we're not able to open a "seller" account. However, I was wondering if someone from Turkey is able to buy something through Stripe (using Jotform, for example)? In short, is it possible for a buyer from Turkey (or any other country not supporting Stripe at all) to make a payment process through Stripe, where seller is from a country that supports Stripe?
Thanks in advance.
you'd likely want to create a connected account which is listed as canadian, then create the charges as direct or on_behalf_of so the funds stay canadian. relevent docs: https://stripe.com/docs/connect/currencies
Great, thank you @lime garden
one thing to note is that as of current mainstream release, you can't do ACH payments with on_behalf_of
Hi there. How can I create best page for creating tips? only tips. I tried regular product, that does not perfect
Is there a way to preview a create subscription API call? e.g. to verify the promotion code can be applied, and to get a preview of the charges to show what the charge will be with the discount applied.
We are a hotel booking startup. We charge our end user's credit card. We then create a virtual card using Issuing and use this card to pay to the hotels. We want to minimize our working capital requirements. So we want to know if the funds captured on our end user's credit card are available to be transferred to our Issuing balance immediately?
Hi, I've managed to add the PaymentRequest button to my checkout page, and I can see the Google Pay button on my windows computer and successfully complete a payment. I can also see the Apple Pay button on my iPhone in Safari, however when I tap the button the authentication pops up for a second, then disappears without any prompt. Another strange factor is that not all my coworkers can see the Apple Pay button, even though they've set up their wallets and we have registered the domain on the Stripe dashboard.
Hi! I wonder if anyone has experience using Stripe with Zephr (a subscription management tool). Our site is using the out-of-the-box Stripe integration that Zephr provides, and it handles the payment process behind the scene. Now I'd like to send along some metadata with each payment but since we don't have direct access to the PayementIntents object, this seems like an impossible task to do. Does anyone have a workaround for this? What I want to achieve essentially is attach metadata to each payment but I only have access to the Subscription object.
This question is based on a recent tweet by Paul Asjes - " Don’t use Stripe as a database. Even if Stripe has a great uptime record, you don’t want all your customer data to be stuck in the API in the unlikely event of the API being unavailable or you somehow lose access to your account."
My question is what is the recommended protocol to do this safely, without running the risk of being breached?
As I see it, one of the great strengths of running payment through stripe is leaning on stripe to securely handle the transaction.
hello, i have a question regarding SetupIntents
When I add a default payment method for a customer through the dashboard, checking the customer invoice_settings.default_payment_method still returns null. Is this itentional?
Need help please
Hello, I am currently trying to initialize Stripe but I am encountering an error saying Stripe is not defined
The location to enter credit card details has disappeared on my website.
How do I verify my donors' bank accounts?
Is there any way to check for all the Stripe::Prices attached to a given Stripe::Product via API call? Or is the only way to do that via the dashboard (or storing the information locally)?
The Product object doesn't seem to know about its prices, and I don't see any relevant methods on it. (Ruby, btw)
I’m having a 3DS issue with confirmCardSetup. The 3DS2 test card works fine. But when using the 3DS test card (4000 0000 0000 3063), the auth modal doesn’t appear and it completes with the setupIntent showing status: “success”. When we process the payment on the server with PaymentIntent.create, it processes as incomplete and we see in the console “The cardholder began 3D Secure authentication but has not completed it.” Can anyone help to understand the problem here and how we can fix it? Thank you!
Hey y'all I am implementing stripe with xamarin and I was wondering if there's any sort of API or widget I can use to scan the card, I have used some other 3rd parties but they do not recognize printed cards
Hi! When I console.log Stripe object, I see that it has a property named updatePaymentIntent but I cannot find any documentation regarding this. Can anyone provide me with more information about this property please? Thank you.
@dapper dagger let's talk in your existing thread, let me unarchive it and paste your msg there
Is there a way to retrieve upcoming invoice info right after creating a subscription schedule for a customer? I would like to output the amount of the first invoice for the newly created sub so we can eyeball that the amounts look correct, but I can't seem to get that info. If I query on the customer id for upcoming invoice after creating the sub schedule I don't get anything back. Similarly, there is not sub id returned after creating the schedule to query invoices based on. Am I missing something???
Correctioni. I do get an upcoming invoice payload back using the customerID, however, the amounts for the invoice are $0.
And I'm doing this in the test account, if that makes any difference.
I am using Bubble Io as my dev platform and making my api calls through bubble ios api call plugin. I have built a custom onboarding form for my customers to enter their card details which works with the test card. Am I able to integrate some html or an api call that tells the user the card number is not valid upon just entering the card numbers ? Or will I just have to wait for the response from the api call saying it’s not valid ?
Hello friends of swiping stripes! Is it possible to disable the Tabs in Stripe Elements so I can render my own list?
how much a paymentItent live?
Hello. I am capturing the PaymentIntentSucceeded in my webhook. I then update the customer's default payment card. I can see that this is reflected in dashboard. However when I try then to make subsequent charges, I get an error that the default does not exist. This does not seem to happen if I manually set the default card in the dashboard. What am I missing? Thank you.
Hey I think the paymentsheet gives wrong errors when U set ```js
capture_method: "manual",
hello please i need your help with coding in php stripe,
Error implementing plans installments in laravel, in Mexico for the method of pay, help please
Please reply in the thread I created for you above.
I'm suddenly seeing the following error with my API Key, even though I haven't changed anything:
DEVELOPER_ERROR in loadPaymentData: Invalid stripe:publishableKey for current environment. Make sure you are using Stripe's test key.
so we recently connected our first connect account into our platform. In beta when we ran transactions, the 2.9% + .30 per transaction would be removed from each transaction. But in our Stripe Connect account, no fees are being removed. How do I handle this?
Hello we are testing integration for scenario Save Card Now, Pay Later in a Sandbox. When we use high risk Test Card Number and trying to save the card, Stripe returns a message "Your card was declined". Usually word "decline" is associated with the failed charge, not during card saving. How Stripe can return "Your card was declined" when no attempt to charge the card was made?
@crimson needle trying to plan integration timeline... do you have any eta (nov?) the new stripe elements 'Address Element' and 'Authentication Element' being released thx
if i'm dealing with async fees, is there a webhook event sent when a charge's fees are finalized? is the safest bet to wait for a payout event and use that to pull the charges info (we're using automatic deposits so i believe i can pull it from there)
@mighty hill Stripe team at glitch.com/@idle cloud. request to be directed towards appropriate documentation
Hi, I'm looking into failed events in our system right now. I need to retrieve all failed events in 2021...I see a note in the API: NOTE: Right now, access to events through the Retrieve Event API is guaranteed only for 30 days. Does this mean it won't be possible to access events older than 30 days?
What I'd like to be able to do is find all failed events in 2021 and then resend the event...is that going to be possible?
Thanks!
#dev-help hi can some one help me please im getting this error when trying to confirm a payment You cannot confirm this PaymentIntent because it's missing a payment method even though im sending the payment_method id
sorry everyone, my team is out for a bit but someone will catch up in a couple hours
Is there a way to add product variations? (e.g. a dropdown so the user can select their size for a t-shirt product)
kwright02-1880
Via Checkout when using checkout.session
If you make a one time payment (mode: payment) can you generate an invoice for this one off transaction. If not, then how?
NicoleJaneway-product_variations
If a ach charge fails, how do you find the balance_transaction associated with that?
It doesn't get a refund attached to it. It only seems to indicate that it failed.
hardman-checkout
hello please, could you help me with this issue, how can I see the default method payment? and them how can I use this like a one click payment button if this is possible, thanks a lot
$customer,
['invoice_settings' => ['default_payment_method' => $payment_method] ],
]); ```
I will try to use this in php stripe
Hi there im having trouble with verifying my account, it says my address doesnt match but there is no other address it could be. How can i verify this without anymore issues?
:question: @worldly oak Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
thanx, this si where is sent me. sorry.
arielbo - PM
❓ Hi guys! We are a provider of POS system to international clients, and at the moment we're integrating the Stripe payment into our native application using this API documentation: https://stripe.com/docs/terminal/payments/collect-payment?terminal-sdk-platform=ios#create-server-side
However when proceeding with a transaction with decimal amount (in this image: $10.73), the server only returns $10.00 to our native app. Can you help to explain or provide me with further support, please? Really appreciate your time looking into this!
A follow-up on my previous request, re: coupon code across Checkout (thread #emf-sub-upgrade). There seems to be an API limitation where Checkout doesn't allow the use of the SubscriptionSchedule API to allow the reset of the annual commitment date...? So they're going to have to rebuild a piece of code that would just use the normal Subscription API in order to enable the coupon functionality, because that API won't allow the date change?
Hi everyone. Ask you for an advice.
I have a lot of metered subscriptions and have to put UsageRecords with quantity every hour. Currently that job takes about 30-40 minutes, so it goes closer to 1 hour and I see the problem here.
The main reason of such big time of execution - StripeAPI response takes up to 4 seconds. It would be perfect to have some bulk operation for UsageRecords, but I can't see such option in https://stripe.com/docs/api/usage_records/create.
I'm going to split it to multiple parallel workers, so it should solve the issue, but maybe anyone know more "stripe-ic" way?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
EMF-Checkout
Hi everyone !
I am here to ask for an advice that i am recently facing. I am implementing stripe API in my platform and stripe works fine in all the countries that i want it to be except one country ( MACAO SAR CHINA ). I am thinking of using some other payment api for that specific country.
1-Do you guys have faced such kind of issue ?
2-What are your best recommendations in this scenario ?
3-Does stripe provide any integration help with other payment gateways ?
4-Can you recommend any other payment gateway platform for MACAO SAR China ?
Morning, I stay in South Africa, can I use Stripe ?
Hi guys! I have a question concerning the order of webhooks concerning invoices returning to my backend.
Micahel Frost
Hello!
someone here from EU knows how to activate the "Sepa Bank Transfer"? Its listed in this list but not mentioned in the payment settings (test mode)
Thanks ❤️
Is there a way to create a payment link for a payment intent on your system ? We have an off-session payment and we see a lot of people ending up on 3DS confirmation pending states. We use the payment-intent ID to generate a link for the customer. We call stripe.handleCardPayment() on that link which we give to customers. However, we see that a lot of customer end up not completing it properly on their first try, and we get "payment_intent.cancelled" and then the customer had lost their payment intent forever.
I am wondering what would be the best way to solve this. I am thinking of a solution where a customer can re-try indefinitely and if Stripe allows it, even with a new card.
Morning 😊 When creating a SetupIntent (for customers in the UK, so subject to SCA / 3DS authentication) from a card, intended to take a one-time payment 30–60 days later (off-session) — how can I best prevent authentication failures at that later date?
We have an environment set up that is successfully creating a SetupIntent that then allows us to create a PaymentIntent at a later date, but what worries me is that a lot of the Stripe docs imply that authentication can cause off-session PaymentIntent creation to fail, which would be a huge issue for us
Currently our SetupIntent is basically a blank cheque so far as I can tell, despite the fact that we know we're only going to charge the user once, and only a specific amount that we know upfront. Unfortunately it appears that the single_use option to create a single-use mandate isn't permitted for the card payment method?
What I would like to know is:
- what % of PaymentIntent creations can we expect to fail, as a UK/EU average, due to authentication being required off-session?
- is there anything we can do to minimise the authentication required here? E.g. some way to set up a more restrictive SetupIntent, or by turning on 3DS for 100% of payments? We're not worried about drop-off here, our only concern is failure-rate
Is there any way or what fuction do I need to use if I want to export an issuing card holder spending history?
Hi, I need some technical help regarding Stripe Connect
How Can I add some test funds to test create transfer api. Currently I'm not able to add funds as my default currency is AUD
we added event.complete('success') but Apple Pay payment not complete
Delay
Success page,Payment done
hello together!
i would like to ask, if there is some place one could refer to for asking questions about stripe shop extensions. there seems to be no clear responsible entity we could contact, so maybe we are not looking in the right place?
we currently experience an issue with the official shopware plugin and would like to ask a question to the developers of the same.
Hello there,
I'm using stripe .NET nuget package. I came across this issue recently, I'm basically getting this exception Invalid type: must be one of acss debit, afterpay clearpay, alipay, au_becs_debit, bacs debit, bancontact, boleto, card, eps, fpx, giropay, grabpay, ideal, klarna, oxxo, p24, sepa_debit, sofort, or wechat_pay
While trying to fetch payment methods of a certain customer.
I used to use Type as Card in the PaymentMethodListOptions and it was working perfectly fine, now it's not.
When I canged it to card (lower case) it's working just fine. So, was there any update to the API ?
How long does stripe recommend to store event ids for idempotency?
AM-events
hello
i have woocomerce store and i am getting this error : "No such payment_intent: 'pi_3JpmfrSJYgc1vjpP1PSBsvP8'"
on test mode
my store currency is in USD and account in AED is this because of that?
if i use my another account API transaction works
How strict is Stripe's notion of a Customer? We're currently creating a new Customer for every new payment flow, since we're creating a SetupIntent to charge later on.
We don't currently require users to be logged on at all, so have no way of associating a user with a previous Customer id if they've booked multiple times. Will Stripe get upset if we end up having 1 user split across n Customers?
@coarse minnow that usually means you made a mistake copying/pasting your API keys, like you are not using the pair of publishable and secret keys from the same account. You should carefully check your configuration.
Hello to everyone. I have a problem with the web-hook. When I test it locally using CLI and local listener I receive all events and it works great. But on our dev-website it is giving me 405 Not Allowed. I am sure that I use right webhook secret for the dev. and the url is the right one. It is https as well. What could be the source of the problem? Can someone help?
Hello, one last question regarding this: https://stripe.com/docs/api/invoices/upcoming#upcoming_invoice-schedule
The lines that are delivered have a description. Can that description be translated? like the following? "1 × GO Medium (at €129.00 / month)",
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
i made connection test and it was success full : Connection test to Stripe was successful. Mode: test.
i have 2 accounts under stripe using same email , on first account API i am not getting errors when i use second account i get that error
@coarse minnow it really can only be a problem setting up your keys. I'd suggest triple checking things.
Hi there.
For some reason my birth date is wrong in my account so my ID wont verify. Cant seem to change the birth date in the account. Would appreciate some help to do so
:question: @cold fog Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
hello, is there an option to create a test card with 0 balance so that i can replicate failed payments? because i'd like to see what happens when the customer cancels his susbcription and has an invalid card (for the invoice that's generated in 1 hour) or is there an option to make the invoice immediately instead of in 1 hour?
we currently don't know how to handle the "subscribe -> cancel -> subscribe -> cancel" (3 pending payments, and
assuming all of them would fail)
hello
if stripe account in AED will and wocomerce store base currency in USD will that work?
can the customer pay in USD?
Hey 👋
I want to build "fair" metered billing system. By fair, I mean payed for what has been used in the period that has been used.
e.g. Let's say we have per-seat subscription that is billed every 1st of the month and we have 5 seats populated with the price of 5$. That would make 25$ for total invoice. But then customer added 10 new seats to his subscription in the middle of the month. So next invoice should be 50$ if we want to be fair.
I see only these options for metered billing.
sum
last_during_period
last_ever
max
Is this possible with metered billing?
Only other option that I'm thinking of is to avoid using metered billing and use discount coupons in order to be fair (5 * 15 = 75 - 25 = 50)
@coarse minnow should be fine
Can we add non-Stripe payments (cash) to Stripe dashboard? I want my reports/metrics like MRR to include subscriptions via cash as well
Bonjour, je suis gérante de la société wolf movement, un client a commandé chez nous mais nous étions fermés. Nous avons abandonné sa commande MAIS il a quand même été prélevé pouvez-vous svp faire le nécessaire pour le rembourser ??? Merci à vous
Hi guys anyone know how to solve this problem
anyone knwo how can I delete account?
accidentally created those accounts
Hi All. I'm a new Stripe user. I would like to find out if it is possible for me to integrate Stripe to QBO so that I can charge customers directly from QBO?
Hello! Customers import settlement reports in our accounting system. Right after we made a solution for this it worked as planned, but after we made the documentation for this a lot of things have changed in your report/solution. We now have problems with importing this file as it seems like some fields have changed. Is there any way we can be updated on what Stripe does to their solution, both UX and the technical parts in the reports? Any channel, page etc?
Does anybody know where I can find example routing numbers for external accounts in Brazil?
Hi everyone 🙂
Is it possible to get any information about product from PaymentIntent object?
Let's say a customer buys a product from a payment link.
Is it possible to retrieve any information about product?
I have webhook that receives stripe events but I cannot find any product info.
I have a question about payout.paid events and balance transactions. If I receive a payout.paid event and retrieve the balance transactions with expanded charges (and expanded balance transactions associated with those charges) related to the payout, will the charges and their associated balance transactions be in a different state than when I received the charge.succeeded webhook? If they are likely in a different state (e.g. charge.balance_transaction.status = 'available'), I would update the corresponding copies of those charges stored in my own database, but if they are not, doing so would result in a lot of unnecessary database queries and transactions. Thanks for any info you can share.
jdbadger-payout.paid
Hi, I have one more question, I couldn't find an example of how to associate a paymentIntent to an invoice, or vice versa.
Hi, I would like to implant Stripe in the website of my company. Could you please give me a contact person from Spain?
Hi, with a draft invoice, it's seems impossible to remove a previously added invoiceLineItem by API, or am I missing something?
Thanks
(Use case, user add/remove lines that do update on the draft invoice)
Hello, I have a question regarding setting up payment methods for future and webhooks
Hi guys, I have a question about the routing number. Why in some countries this number is required through api and it is not necessary to create a bank account in the panel
nedd help getting error no live
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3827)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:4003)
at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2317)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loop(Looper.java:246)
at android.app.ActivityThread.main(ActivityThread.java:8595)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:602)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1130```
Hi,
I'm trying to count how many times our customers actually make payments within their period of subscriptions. I'm using the charge API to get the payment and customer info, but then is there a way to associate that particular customer to their subscription info? I dont see the subscription object as expandable within either charge or customer
Thanks
hey, got a question about the balance.available web hook. Is there anyway to find out what transaction(s) cased this balance available to change
is there any way to check stripe customer session is initialize or not in android ?
I am still looking in to this. Let's keep our discussion in your thread