#dev-help

meager hawk Sep 15, 2021, 12:16 PM

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@tender tundra going to answer you in our existing thread

bleak quartz Sep 15, 2021, 12:19 PM

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Hi @meager hawk , I am currently trying to do some changes in the branding page but the Email receipts preview always showing the previous Business name. The send test emails shows the previous one as well.

vocal wagon Sep 15, 2021, 12:32 PM

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Hello again ! is there a time window in which we must answer stripe webhook event ? (maximum response time)

vocal wagon Sep 15, 2021, 12:51 PM

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My question got archived can it be reopened? My problem is still not solved

meager hawk Sep 15, 2021, 12:54 PM

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@vocal wagon I unarchived it though I don't know much about your stack and the error seems not entirely like something we'll be able to directly help with but I'll let @daring lodge weigh in when they're online in a little bit.

vocal wagon Sep 15, 2021, 12:56 PM

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👍

little bone Sep 15, 2021, 1:04 PM

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👋 What's the best way of enabling 3D secure with a direct charges on connected accounts integration?

tender tundra Sep 15, 2021, 1:13 PM

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If i have only one subscription for a customer, should we only create one PaymentIntent and update payment details later if required on that right ? How do i know relation between PaymentIntent, Product and Customer ?

fallow lance Sep 15, 2021, 1:22 PM

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Hi, I am really sorry to bother you all.

This might be a really stupid question but none of our team are getting email notifications when a payment fails or subscription cancels. I have looked at my profile and I can see that our emails are set correctly but these still aren't coming through 🙂

hot kestrel Sep 15, 2021, 1:28 PM

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Hello! https://stripe.com/docs/api/invoices/pay
How to works discoing with forgive = true parameter?
Stripe have access to the customer's balance info?

Stripe API reference – Pay an invoice

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

round forum Sep 15, 2021, 1:46 PM

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Hello 🙂 Do you know a way to implement iDEAL payment method with SwiftUI. Sample project is prepared for UIKit.

warm ocean Sep 15, 2021, 2:04 PM

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Hi. When I create a subscription with a trial of 7 days for example, can I be sure that the customer has the funds when we create the invoice (at the end of the trial)? Because sometimes, we have insufficient funds at the end of the trial.

hardy marten Sep 15, 2021, 2:04 PM

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Hi

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i want a help

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my account now approved but the payment not working on my website

vocal wagon Sep 15, 2021, 2:06 PM

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Hello, is there any way I can call out a client side javascript function after the payment is complete with stripe

cerulean pineBOT Sep 15, 2021, 2:06 PM

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:question: @hardy marten Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

vocal wagon Sep 15, 2021, 2:16 PM

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There is one point i dont understand about PI and charges : is there any guarantee that a successfull charge will always be linked to a single PI ?

carmine lintel Sep 15, 2021, 2:17 PM

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hello - I have a question regarding charges and payment methods. I have used a SetupIntent to save payment methods for customers. I am trying to switch from invoicing to charges, but I get an error saying that a payment_method cannot be used for a charge. Am I missing something?

quasi grail Sep 15, 2021, 2:25 PM

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I have a question regarding the split on the credit card payment intention. On my platform, when a donor makes a donation, and that donor is referred by another user, that other user receives 4% of the amount donated. The best solution for this would be to split the payment intention or create a transfer?(https://stripe.com/docs/api/transfers/create#create_transfer-source_transaction)

Stripe API reference – Create a transfer

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

agile musk Sep 15, 2021, 2:35 PM

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Hi, on the success page is there any way I can get the elements that I passed in the checkout session like for example the costumer email

merry estuary Sep 15, 2021, 2:40 PM

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When integrating with Stripe Connect using the Destination Charge process, will the customer record be displayed under the main account or the connected account?

hot wind Sep 15, 2021, 2:55 PM

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Hi is it possible to speak to someone in the dev team privately regarding our integration?

acoustic spoke Sep 15, 2021, 3:04 PM

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Hello there !
I have some problem on my shop, I sell product to Spain, but the problem is that some of our customer say that their credit cart are not accepted from your service. They use the cart on Amazon and other website and that work

tender tundra Sep 15, 2021, 4:18 PM

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While comparing Stripe Prebuilt and Custom Flow, i read that Large refactor to collect recurring payments in Custom Flow. Why there is large refactoring required in Custom flow ?

grand slate Sep 15, 2021, 4:21 PM

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Quick question stripe.handleCardAction vs stripe.confirmCardPayment. I need to handle a 3DSecure confirmation on our UI (this is after I get Payment Intent Requires Action webhook.). I know the confirmCardPayment works (that is what the docs say to use), but it seems that handleCardAction should be what I need. This is for subscription cycles, so the user is not present when the charge happens. They get an email saying they need to return to our site and confirm the payment.

vocal wagon Sep 15, 2021, 4:55 PM

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is there any potential issue if we have two endpoints which have event in common ?

vocal wagon Sep 15, 2021, 4:55 PM

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vocal wagon is there any potential issue if we have two endpoints which have event in common...

e.g webhook A will register charge.succeeded and webhook B will register charge.succeeded and charge.pending

west iron Sep 15, 2021, 4:55 PM

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Have some questions with using stripe as a twilio pay connector. I want the IVR I'm creating in twilio to read the transaction ID back to the caller but I can't seem to find an example for that or maybe I'm just looking in the wrong place. Any help is appreciated.
I'm using php for the Twimlbin

brazen monolith Sep 15, 2021, 5:04 PM

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Hi, we are trying to switch from a destination charges approach to a direct charges approach, however, we are getting an error.

safe fiber Sep 15, 2021, 5:13 PM

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hi 👋 is there a way to mark a negative invoice as voided rather than it being marked as paid when we finalize it?

tender pawn Sep 15, 2021, 5:14 PM

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My clients, on occasion their credit card is failing. Here is an example req_1BzCFfPEnUIHuj - I am going to test this but would like to know which test cc # would be best used?

vital drift Sep 15, 2021, 5:20 PM

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Hi - we just did a migration and moved a merchant's customer data into our account. I'm noticing an issue, though: we use an older version of the API and utilize Source objects, whereas their customers have payment info stored as PaymentMethod objects. Is it possible to pass in a PaymentMethod.id into the Charge object the same way we pass in the Source.id into the Charge object?

last dune Sep 15, 2021, 5:21 PM

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Can anyone help me my payment went to a card I no longer have and I don't know how to change it and get my money

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I don't have the old card number

radiant rock Sep 15, 2021, 5:23 PM

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Hi, I have a subscriprion that has the next payment cycle as next month, how do I simulate invoice.paid and invoice.payment_faild webhook. Do not have to wait for next month to test events for that particular subscription

dense hill Sep 15, 2021, 5:27 PM

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Hello I wnat to know how number of number of cards and cardholder can be created using stripe issuing

pine elm Sep 15, 2021, 5:33 PM

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Hi Stripe. I am having a little confusion about a part of the checkout api. I want to choose a thoughtful shipping option for my customer based on their location but it seem I need to choose a shipping rate at the time of creating a checkout session.
My problem or confusion is that I am capturing the customers shipping address on the checkout page so it doesn't seem like I know the address prior to shipping rate selection? I can imagine a solution that circumvents using stripe for the address collection but I am wondering if this is a common issue or if there is something I am missing.

limber wind Sep 15, 2021, 5:54 PM

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Hi! I'm having issues setting a trial on an active subscription that has prorations. We're making an API call to put the subscription on trial with the flag prorate = false but when we send the request the subscription is trying to charge all the outstanding prorations and then put it on a trial. How can we get the subscription to go on trial without charging those outstanding prorations?

clever isle Sep 15, 2021, 5:57 PM

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Hello Stripe, we are Planning to setup Stripe connect(possibly start with 10+ connect accounts(default currency USD,CAD..etc)) -->
our goal is to route transactions to different stripe connect acccounts -> bank account, based on the transaction currency and transaction origin channel.
even though they are different stripe connect accounts, they all belong to same organization.

question I have is, Is it mandatory that every Connect Sub-account needs to have a unique email/phone number?

worldly python Sep 15, 2021, 6:23 PM

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Hello, I'm trying to integrate Alipay on my React Native (not-Expo) project, but I'm having trouble closing the webview overlay... If I open it on safari and press "Return to Merchant", it will bring me back to the app, so I think the urlScheme is working... can someone help me? Not sure what I'm missing

hearty pilot Sep 15, 2021, 6:24 PM

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Hello! I'm seeing:

IntegrationError: handleCardAction: The PaymentIntent supplied does not require manual server-side confirmation. Please use confirmCardPayment instead to complete the payment.

When the PaymentIntent is associated with a subscription invoice but not when the PaymentIntent is created manually. confirmCardPayment works in this case but I can't find any documentation as to why this is.

fringe gyro Sep 15, 2021, 6:24 PM

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Hi, I have a question about Stripe Connect and payment method cloning. I see that I can clone the payment method into a connected account, but that operation returns a payment method with a new id. Do I need to keep track of those cloned payment method ids myself or can I get information about those via Stripe API somehow?

tender pawn Sep 15, 2021, 6:32 PM

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@crimson needle following up on the test CC, I am getting an uncaught exception in my code, a (Status 402) thrown in ApiErrorException.php. Should I be handling this exception?

jovial monolith Sep 15, 2021, 6:44 PM

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Use stripe for subscriptions that grant access to on-site tools. Am looking to create an "add-on" product for a subscription that will auto renew with the main subscription

In other words, the "add-on" will NOT be a one time payment, but recurring

vocal wagon Sep 15, 2021, 6:47 PM

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Hello can anyone tell me how to setup stripe checkout on the client side server

daring lodge Sep 15, 2021, 6:56 PM

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hey folks, just picking up from koopajah who needs to step away, bear with me and i'll get to you as soon as i can 🙂

clever isle Sep 15, 2021, 7:01 PM

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Hi Stripe, when using Plaid for ACH integration. is there a way, Stripe Connect Account ID can be passed from UI --> Plaid --> Stripe? hence, ACH plaid token can be used directly on Stripe Connect account for charge?

quasi steeple Sep 15, 2021, 7:17 PM

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hi i am following this guide: https://stripe.com/docs/billing/subscriptions/elements#change-price

the situation i am encountering exists when there is two subscription plans. Plan1 is 49.99 and plan 2 is 249.00

a new customer creates their account and purchases plan 1. then they upgrade to plan 2. The customer then downgrades to plan 1 and cancels.

so the flow looks like this:

create > purchase plan 1 > upgrade to plan 2 > downgrade to plan 1 > cancel subscription

In this scenario a credit balance is being applied to the customer account rather than any unpaid balance being refunded.

How can i prevent the credit balance accruing for a customer that has cancelled their subscription?

Create subscriptions with Elements

Learn how to offer multiple pricing options to your customers and charge them a fixed amount each month.

bright robin Sep 15, 2021, 7:30 PM

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describe the in person charging fees and how that works...do I need a separate device to take payments through stripe?

safe fiber Sep 15, 2021, 7:53 PM

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@crimson needle sorry for the huge delay, thanks for your response way earlier!

daring lodge Sep 15, 2021, 7:56 PM

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rob-waters-terminal

silk maple Sep 15, 2021, 8:10 PM

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Newbie here I'm trying to get the description from the checkout session can you create a thread so I can copy paste my code

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@daring lodge can you create a thread for me please

slate gust Sep 15, 2021, 8:12 PM

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I'm following this guide in order to store payment card info tied to a customer....https://stripe.com/docs/payments/save-and-reuse

Set up future payments

Learn how to save card details and charge your customers later.

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And, in step 4, there is an info box that says ...If you’re requesting this information synchronously from the Stripe API (as opposed to handling webhooks), you can combine the previous step with this step by expanding the SetupIntent object in the request to the /v1/checkout/session endpoint. Doing this prevents you from having to make two network requests to access the newly created PaymentMethod ID.

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I'm making a PHP request that looks like this ... $session = \Stripe\Checkout\Session::retrieve($session_id, ['expand' => ['setup_intent']]);... where $session_id is the attached to the end of the URL that stripe calls

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but the response is not expanding the "setup_intent" - object - it is just replying with the id

daring lodge Sep 15, 2021, 8:14 PM

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emily24-checkout-description

slate gust Sep 15, 2021, 8:15 PM

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In looking at the logs (this is in the test environment), the response seems to expand the 'setup_intent' object - but if I look at Events - it doesn't.

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Just trying to figure out what I'm doing wrong

daring lodge Sep 15, 2021, 8:15 PM

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batangatroy-save-and-reuse

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lets chat in thread @slate gust

vernal knot Sep 15, 2021, 8:23 PM

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Is there a way for me to programatically retrieve the stripe processing fee that is applied on a transaction? I know I can view it in the dashboard but I need this amount in calculating payouts and understand that it's dynamic based on certain factors. Thanks!

floral hound Sep 15, 2021, 8:36 PM

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Is it possible to duplicate an open subscription invoice and void the original, so I can update the billing address if the customer forgot to update their billing address before the subscription renewed?

worn barn Sep 15, 2021, 8:36 PM

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When a customer completes a Checkout form (for a subscription) created via stripe.checkout.sessions.create() -- and enters payment details -- is there any way to set the payment method as the "default"... this can be done manually in the dashboard after but it would be good to do this as part of the Checkout process. I like seeing a card in the Payment Method column of the Customers table on the dashboard... but that is only the case if the payment method is set as "default".

daring lodge Sep 15, 2021, 8:57 PM

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diplodocus-duplicate-invoice

mighty hill Sep 15, 2021, 9:03 PM

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drmrbrewer

safe fiber Sep 15, 2021, 10:38 PM

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another question, can we add our own notes to the invoice?

tender pawn Sep 15, 2021, 11:31 PM

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Hello. for a list of payments including success and failed transactions, can I do that in a single call or do Ineed to make separate calls for each type I need with the BalanceTransactoinService class?

quasi steeple Sep 15, 2021, 11:56 PM

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hi, i am following the code in this post from stack overflow: https://stackoverflow.com/questions/24790776/stripe-api-refund-after-subscription-cancelled/59201871#59201871

it is working as expected, however the last invoice generated is a negative amount and when that invoice is "paid" the negative invoice amount is then added as a credit balance for the customer.

Will voiding the latest invoice (generated by the refund) prevent it from moving to "paid" status and additionally prevent the customer credit balance from accruing?

Stack Overflow

Stripe API refund after subscription cancelled

From the Stripe docs:
When you cancel the subscription, the customer's card will not be
charged again, but no money will be refunded either. If you'd like to
issue a refund, you can do so th...

crisp falcon Sep 16, 2021, 3:48 AM

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Hi, it looks like updating the address on an existing payment method would trigger a card verification and potentially result in card decline responses. Is this expected?

lucid raft Sep 16, 2021, 4:00 AM

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nstripe0-payment-method

flat oracle Sep 16, 2021, 4:35 AM

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is it possible to let user choose existing payment methods in "payment sheet" instead of filling their card every time?

dense olive Sep 16, 2021, 4:48 AM

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Hi all, regarding subscriptions, how can I handle failing future payments?

golden cosmos Sep 16, 2021, 4:58 AM

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votsircp-failing-recurring

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iamhein

vocal wagon Sep 16, 2021, 5:36 AM

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What is the fee of the stripe?

slate fog Sep 16, 2021, 5:39 AM

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Hi! I was just wondering what's the timeline of stripe's rollout to the philippines. I am planning to use stripe for my upcoming SAAS, but found out that philippines is only open to a private beta.

sleek gull Sep 16, 2021, 6:03 AM

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Hello, is there anyone who can help me?

golden cosmos Sep 16, 2021, 6:07 AM

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hello @sleek gull, you can let us know the issue you're facing in this channel and we'll try our best!

sleek gull Sep 16, 2021, 6:12 AM

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@alex-stripe#6441 In a mobile game I play, the payment method is stripe and PayPal, so I made an in-app purchase by choosing the stripe method. In the following days, I got bored with the game, I sent an e-mail to the developer for a refund request, but they haven't responded for 2 months and they don't refund my money, how should I go about it? can we get it?

tender tundra Sep 16, 2021, 6:30 AM

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As part of custom flow how to send billing address to Stripe ?

golden cosmos Sep 16, 2021, 6:45 AM

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Pavan-billing-address

lofty notch Sep 16, 2021, 6:54 AM

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hello can I get some help with retrieving customer's subscriptions details?

vocal wagon Sep 16, 2021, 7:11 AM

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Hi, I am from India. My business is registered in India. I'm planning to integrate stripe on my website which will be selling intangible electronic goods. I will be accepting international payments mostly. Am i eligible for the stripe chargeback protection?

fair crown Sep 16, 2021, 7:43 AM

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@daring lodge Hello, we exchanged two days ago concerning a problem on Magento 2. Following your recommendations I sent an email to the technical service, but I did not receive an answer.

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Do you know the response time?

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I just had an answer by email, thank you

flat oracle Sep 16, 2021, 8:16 AM

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How can i get user's last used payment method instead of choosing from payment sheet? Is it possible?

golden cosmos Sep 16, 2021, 8:28 AM

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iamhein

sonic salmon Sep 16, 2021, 8:31 AM

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Hello ! I would like to know if there is 3D secure payement on stripe ? We are using it for our app, but it is mandatory in Europe to have 3D secure so is it included on Stripe ?

tender tundra Sep 16, 2021, 8:55 AM

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I have use case where i need to add discount of 10% only for Annual subscription. How to do that in custom flow ?

dense olive Sep 16, 2021, 8:56 AM

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tender tundra I have use case where i need to add discount of 10% only for Annual subscription...

10% for first payment only?

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@tender tundra we're doing

  const invoiceItem = await stripe.invoiceItems.create({
    customer: data.customerId,
    currency: 'usd',
    amount: -data.discountAmount*100,
    description: 'Discount'
  }, function (error, invoice) {
    if(error) {
      console.log(error)
      cb(error)
    }
    
    return Promise.resolve(invoice)
  })

tender tundra Sep 16, 2021, 8:57 AM

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No its for subscription

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only for annual subscription not for monthly

vocal wagon Sep 16, 2021, 8:58 AM

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Hello,
for a solution made by Java for backend and HTML + JavaScript/JSP trough Spring MVC framework we have the goal to make possible, for a single user that wants to checkout a multi dealer cart( more than one accounts ), to insert just one time the card data, splitting the payments across the connected accounts according to the sub totals of each of them.
The payments will looping cross the different dealers in the cart.
We created a platform account, associated a card and saved but we weren’t able to create a token from it, in order to clone across connected accounts, since the system tells us no active payment is connect to the customer. We did these steps:

Create a platform account with connected accounts;
Create a customer
collect card details and create a payment method
create token and set the payment method
create cloned customer and set the stripe account id (connected account id)
create payment intent.
We have this error: No such PaymentMethod: 'pm_1JaG51ErWLFb1tAhBnXL34yA'; code: resource_missing; request-id: req_XuA8K4dNiv5Fma
Do you have some insights ? (have a call in order to check the code)

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Hey guys, i have a problem with customer report generation. I have sigma subscription and i need that all payments what come to my account to be separated and divided by the countries. For example from USA - 103,300 EUR and so on. I highly appreciate any help with that. Thanks.

pale siren Sep 16, 2021, 9:22 AM

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I want to ask how to refund

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Can someone help me?

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Thank you~ I will try

hollow nebula Sep 16, 2021, 9:31 AM

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Hello, I am trying to get notified when a customer adds a credit card using customer portal session. I am looking into payment_method.attached (https://stripe.com/docs/api/events/types#event_types-payment_method.attached). I also see issuing_card.created

What should be the webhook event where I can confidently rely on when the customer adds a new payment method?

Stripe API reference – Types of events

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

fair crown Sep 16, 2021, 9:50 AM

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do you know if there can be a problem if we have a preprod on a subdomain of the prod, can there be a conflict on your end?

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Knowing that prod and preprod do not use the same key

lucid bloom Sep 16, 2021, 10:09 AM

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For Indain Stripe accounts , can Indian Users(Indian address) buy Non INR products?

worn barn Sep 16, 2021, 10:12 AM

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After completing payment in a Checkout with 'mode' of 'payment', I am then listening for the checkout.session.completed and attempting to set the payment method just used in the Checkout as the 'default' payment method for that customer. My method for this is working where Checkout has 'mode' of 'subscription': I get object.setup_intent from the webhook event, then use that to get the setupIntent with stripe.setupIntents.retrieve(setupIntentId)... then get setupIntent.payment_method and then update the invoice_settings.default_payment_method for the customer to that paymentMethodId. BUT for a Checkout with 'mode' of 'payment' there is no object.setup_intent in the webhook event.. but there is a object.payment_intent... I can then retrieve the payment intent with stripe.paymentIntents.retrieve(paymentIntentId) and get paymentIntent.payment_method from there. BUT when I try to update the customer using this paymentMethodId I get an error: StripeInvalidRequestError: The customer does not have a payment method with the ID pm_1JaHQyQ1gzNsfu5slHkIcPWR. The payment method must be attached to the customer. So how do I update the default payment method after a Checkout with 'mode' of 'payment'? EDIT: I tried to attach the payment method to the customer with stripe.paymentMethods.attach() but I then get an error: StripeInvalidRequestError: This PaymentMethod was previously used without being attached to a Customer or was detached from a Customer, and may not be used again.

lucid raft Sep 16, 2021, 10:21 AM

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nunuyoo-indian

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meteograms-checkout

dense olive Sep 16, 2021, 10:46 AM

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Hello! When creating a subscription, how can I check if it failed because 3D secure is required?

lapis heron Sep 16, 2021, 10:48 AM

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Hi everyone. Subscriptions. It seems since May, new subscriptions are failing because 'payment was initiated which requires an additional user action (like authentication)' - Any thoughts on what I'm missing here?

hasty radish Sep 16, 2021, 10:57 AM

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Why do I get this error when the docs says that it's fine to pass other parameters? https://stripe.com/docs/js/checkout/redirect_to_checkout#stripe_checkout_redirect_to_checkout-options

Uncaught (in promise) IntegrationError: stripe.redirectToCheckout: Do not provide other parameters when providing sessionId. Specify all parameters on your server when creating the CheckoutSession.

I was trying to do this:

stripe.redirectToCheckout({ sessionId: response.id, locale: "sv" });

Do you need to update the docs?

Stripe JavaScript SDK reference – Redirect to Checkout

Complete reference documentation for the Stripe JavaScript SDK.

slender tree Sep 16, 2021, 11:16 AM

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Hey there. I'm implementing stripe subscriptions using cards (including 3d secure flow). After creating the subscription (backend), the payment is confirmed using the client_secret (frontend). Is there a way to automatically set the used payment method as default_payment_method for the customer/subscription? Right now I'm relying on invoice.payment_succeeded Webhook event, like mentioned in the example project (https://github.com/stripe-samples/subscription-use-cases/blob/master/fixed-price-subscriptions/server/node/server.js), which means that the default_payment_method might not be set for a few moments (until the webhook gets triggered) and we cannot show it immediately in our frontend.

Or is there another way to achieve what I want? Subscription created + payment method attached to the customer + set as default payment method

ionic radish Sep 16, 2021, 11:23 AM

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I am setting up subscriptions for the first time, what webhook events are needed to properly handle new, active, unpaid and inactive subscriptions?

fair agate Sep 16, 2021, 11:30 AM

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Our company has international customers who might not have a postal code. Is there a way that I can set zip code to non-required field? I know I can hide it and it will work fine, but I want it to remain visible in the card element. If I try to simply not enter a zip code, Stripe responds with an error since it thinks the field should be filled out.

cold merlin Sep 16, 2021, 11:37 AM

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Hey there, I'm working on a project that requires document verification for two countries India and the US. So can I get a single API from Stripe for the same?

raw beacon Sep 16, 2021, 11:40 AM

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Hello, I am using Stripe API Java call 'PaymentIntent.create' to create payment intent. I supply idempotency key and make the call which creates payment intent in Stripe. However, when I make the second call to create payment intent (with exactly the same parameters including idempotency key) I do not get an error but rather the same Stripe payment intent originally created is returned by the call. I need to be able to differentiate whether Stripe actually created a new payment intent or is just returning an existing one. How can I do this using Stripe API Java call 'PaymentIntent.create'?

strong gull Sep 16, 2021, 11:48 AM

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Hello again, how could I manage to merge two connect accounts? They have the same owner and both of them have subscriptions already for different users. Only way I could think of is cancelling the subs on one account, and recreate them again on the other, all manually. Is there another solution? Maybe you have tools on your side to enable this? Thanks 🙂

slender chasm Sep 16, 2021, 11:52 AM

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Hi there, we are trying to implement stripe terminal using express accounts. During the reader connection scoping process for bluetooth reader, we need to specify the location but the locations once created via the api seem to go back to the platform accounts. How do you scope the location for the express account or is this not possible ?

tender tundra Sep 16, 2021, 12:04 PM

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I have tried creating subscription for Stripe customer(Subscription.create(subCreateParamsBuilder.build()). Won't it get added to the subscriptions for customer in dashboard ?

vocal wagon Sep 16, 2021, 12:06 PM

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Hello everyone, Anybody can help me with Stripe Sigma settings for custom report ?

fallen nimbus Sep 16, 2021, 12:08 PM

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Hey folks, I'm not a dev, but looking to work with one, but first I need to know if what I want to do is even possible with Stripe. Currently solution is with Wise but this is less than ideal. Hopefully this is the correct place to ask.

I have an elopement & engagement business that offers services around the world and I'm looking to integrate a way for my clients to pay me on my website. (business setup is in Estonia for most transactions / Spain as self-employed for occassional local transactions)

Each transaction is unique. It is not a web shop and prices are not standardized. For each individual transaction I need to be able to change:

the client billing info (usually USA clients - but international also as we grow),
collaborator payout info (3rd party collaborators in various countries, I.e. celebrant, venues, vendors, etc)
Services, prices, add-ons, etc

Is something like this possible to integrate into my website via stripe? In the worst case a direct link via an email would work also if stripe does this.

Really I want to have an easy way for my clients to pay me deposits and later the full amount. If I can set it up to auto pay the 3rd party collaborators directly it's even better.

Ideal setup

I setup an invoice including services, 3rd party info, other details
MAIN GOAL = 2. Client has easy access to method to pay deposits / full value total
Bonus (if possible) 3. Stripe Payouts are divided and sent to me + the 5-10 3rd party collaborators

sick talon Sep 16, 2021, 12:09 PM

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@vocal wagon The support team can help with Sigma via https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

somber prairie Sep 16, 2021, 12:09 PM

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Hi all, I'm playing around with the Stripe APIs and have a question about Customers. Note: I've just been using the test API keys that are provided with new accounts. When I look in the console online, I only see one test customer that I created, but when I make a List Customer API call, I see 10 customers returned. Where are these customers? Why can't I see them in the console?

sick talon Sep 16, 2021, 12:10 PM

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@fallen nimbus Sounds possible. The support team can advise on supporting your business and how to integrate via https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fallen nimbus Sep 16, 2021, 12:11 PM

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ok, thanks @sick talon

wide valley Sep 16, 2021, 12:16 PM

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Hello how can I know owner name of stripe account using public and sceret key.

bronze flint Sep 16, 2021, 12:27 PM

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Do we have any public page URL to handle customer details like user details, card details, etc
public url I meant like payment url for invoices

nocturne cliff Sep 16, 2021, 12:41 PM

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Hey all, can we use stripe account as a payment method for some services ? like paying from stripe account to some service providers account ??

sick talon Sep 16, 2021, 12:42 PM

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@nocturne cliff That's not a thing, no.

jade marten Sep 16, 2021, 12:45 PM

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Exists an ETA or plans for implement PIX(brazilian instant payment) on brazil?

half steeple Sep 16, 2021, 12:50 PM

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Getting a bug where my users make a checkout session and are immediately given errors like this: "An error occured: There is currently another in-progress request using this Idempotent Key (that probably means you submitted twice, and the other request is still going through): y0rfz7TOkV8rLFpVG5Qw. Please try again later." -- can anyone help me with this?

cerulean pineBOT Sep 16, 2021, 12:53 PM

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:question: @jade marten Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

thorny orbit Sep 16, 2021, 12:55 PM

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hello team, I have a problem with the app, it says the following message:
setup_future_usage cannot be used with one or more of the values you specified in payment_method_types. Please remove setup_future_usage or remove these types from payment_method_types: ["boleto"].

but apparently everything is ok with my implementation yesterday, can you suggest correction tips?

whole swan Sep 16, 2021, 12:58 PM

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Hello, How we can get price last updated time? https://stripe.com/docs/api/prices/object - Not able to fine updated key

Stripe API reference – The price object

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

ionic radish Sep 16, 2021, 1:07 PM

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I cannot edit live data using the stripe cli

tender tundra Sep 16, 2021, 1:07 PM

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Is term annual related to Subscription or Price ? I am creating customer and want to bill him annually instead of monthly. How to do that ?

vocal wagon Sep 16, 2021, 1:16 PM

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Hello, I have a question about the integration with Mirakl, in our platform clients can make mixed orders, a product from the house and another from a seller. From Stripe, how can we inform or manage that only a part of the total order belongs to the seller?

solemn fox Sep 16, 2021, 1:33 PM

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Hi Guys, I created new plan with trial but when I create session and redirect user to stripe's payment portal, it is still charging the amount

raw beacon Sep 16, 2021, 1:36 PM

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Hello, I am looking at payment intent lifecycle here - https://stripe.com/docs/payments/intents#intent-statuses, is there by any chance a state transition diagram of some sort.

How intents work

Learn about the status and lifecycle of PaymentIntents and SetupIntents.

daring lodge Sep 16, 2021, 1:43 PM

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ivan_venca-mirakl

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samundrak-trial-payment

graceful niche Sep 16, 2021, 2:08 PM

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hey guys

hope you're doing well

i'm contacting you regarding subscription invoices
i have a pb with sub invoices date, indeed, the start / end period are wrong (different than the date written in the invoice pdf description)

sub id : sub_JobnlYwnjGhodb
exemple invoice id : in_1JXS9yFxsE4pn4oaRhApH8jC

any idea of how can i retrieve the right dates please ?

also, i've notice a pb with the first subscription invoice (in_1JAyZxFxsE4pn4oas9QpQ56e) the start & end period are the same

thanks in advance for your help

vocal wagon Sep 16, 2021, 2:22 PM

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I am trying to create new customer with https://api.stripe.com/v1/customers
Then add subscription with https://api.stripe.com/v1/subscriptions

i am getting this error on creating the customer
{ "error": { "code": "resource_missing", "doc_url": "https://stripe.com/docs/error-codes/resource-missing", "message": "No such PaymentMethod: '\'card\''", "param": "payment_method", "type": "invalid_request_error" } }

the parameters to https://api.stripe.com/v1/customers:
"payment_method='card'" & "&description=" & request("cn") & "&name=" & request("cn") & "&email=" & request("em")

but can not find any docs explaining how to create a paymentmethod from api or on the dashboard

thank you in advance

Error codes

Learn more about common error codes and how to resolve them.

valid ice Sep 16, 2021, 2:24 PM

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On the customer portal our team would like to change "update quantity" terminology to "update seat". We've already changed the unit label terminology in the product settings but it's not reflected on the portal.

daring lodge Sep 16, 2021, 2:34 PM

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davidbowman-customer-portal

vocal wagon Sep 16, 2021, 2:35 PM

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Hi folks, thanks for setting up this server for devs to reach out and ask questions!

Our team is currently trying to improve our SCA/3DS flows and take advantage of the SCA exceptions when possible. First, allow me to share some context on our current setup:

We collect payment methods via setup intents and configure future usage straight away
We use payment intents for everything (confirm=true)
We have our own subscription engine, so we don't use Stripe billing
Charges are a mix of OffSession and OnSession as well as recurring payments
We have our own flow to complete the payment authentication flow using Stripe.js + client secret

Currently, we're always sending OffSession=false for MIT and recurring payments, because that's the only way to guarantee we will get a next_action back. However, this is not ideal as we're not taking advantage of the SCA exceptions here.

Our goal is to be able to:

Create a payment intent with Confirm=true and OffSession=true in the cases that is applicable
Get back a pending/incomplete transaction with the corresponding next_action so that we can follow up with the customer ourselves

Currently, using Confirm=true and OffSession=true will make the transaction fail straight away if the card requires is SCA/3DS

Any help or advice here would be greatly appreciated. Thanks!

echo coral Sep 16, 2021, 3:10 PM

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Hi, anyone tell me how to save card using payment intents. I am familiar with source API but not payment intent..

fiery stirrup Sep 16, 2021, 3:13 PM

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Connected Account scenario using Custom Accounts: When a payment intent is captured using a Payment method that has a test card that generates a dispute, a withdrawal from the platform account happens automatically as a transfer reversal. Is the transfer to the Connected account automatically reversed too?

slim fjord Sep 16, 2021, 3:15 PM

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buenas tardes

vocal stump Sep 16, 2021, 3:15 PM

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Hey. What is the PaymentMethod equivalent guide of https://stripe.com/docs/mobile/android/sources#create-source-object ? My Android dev has a bit of trouble finding out how to create a payment method using the Android SDK.

slim fjord Sep 16, 2021, 3:16 PM

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alguin me puede ayudar por favor por la virificacion de mi cuenta

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muchas gracias

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es la premera vez que estoy usando stripe como metodo de recir pagamentos

bold basalt Sep 16, 2021, 3:18 PM

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siduri-save-card

stiff oriole Sep 16, 2021, 3:19 PM

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Hello! I am wondering if it is possible to update a payment intent's statement_descriptor after the intent has been confirmed. The reason is that we only want to create a new invoice ID once the payment is confirmed. If it fails there will never be an invoice number as the invoice won't exist. But we want the stripe payment to hold a reference to which invoice it was for, should it succeed.

I am using PHP with "stripe/stripe-php": "6.37.0",

I made a gist here https://gist.github.com/aderowbotham/ede27a21edb92129d8917456bcf6481d

Essentially I am trying to update a payment_intent with either 'statement_descriptor' or 'metadata' => ['invoice_number' => 'INVOICE 1234'] both seem to do nothing (checking in Stripe test mode payments, these properties are not updated).

bold basalt Sep 16, 2021, 3:19 PM

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newt-connect-dispute

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nick-android

vocal wagon Sep 16, 2021, 3:38 PM

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@daring lodge with regards to this message
#888070658658017300 message

the confirmCardPayment requires the payment_method to be passed. Is there any way to make use the default card in file for that customer?

pliant shuttle Sep 16, 2021, 3:41 PM

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hey Stripe team .. I just had a customer completely ignore the "unsuccessful payment" emails as they did not recognize the company legal name as being the company behind the product that's critical to their business. Unfortunately they have a few hours of downtime due to missing the memo. Could this email show the product name instead?

vernal token Sep 16, 2021, 3:42 PM

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Hi there!

Can someone help me or even tell me what to do where I should run.

We are trying to use Stripe Connect transfer and getting the following error. Thank you!

junior carbon Sep 16, 2021, 3:47 PM

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Hey Community ! German people/banks cannot validate payments (from France), anybody ever heard about that ?

split leaf Sep 16, 2021, 4:05 PM

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Hey Community.... can I use Stripe Checkout and SEPA Debit in recurring payments? Some months ago this was not possible.

vocal wagon Sep 16, 2021, 4:22 PM

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Hi All. Is it possible to specify a cart line item using "line_items" without Stripe displaying a price? The reason I ask is because I can't send the prices etc for each line item as given discounts / taxes etc the totals won't add up. So I specify one "Cart Total" line item with the total cost, and then want to send the line items with zero price and it looks great on checkout, but as Stripe displays "US$0.00" next to each item, it may be confusing for customers.

cold night Sep 16, 2021, 4:26 PM

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Hello, I would like to know if it is possible to update these fields (Billing emails, see screenshot) using the Stripe API? I can't find anything in the Stripe API doc and when looking through the network tab (in google inspect), I can see that these fields are updated using the invoicing property in the POST /customers/<customerId> endpoint (using the dashboard api, which I guess I can't use?). Thanks

uncut ember Sep 16, 2021, 4:37 PM

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Hi. Has anyone used the API with Salesforce?

bold basalt Sep 16, 2021, 4:37 PM

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lezop-billing-cc

agile musk Sep 16, 2021, 4:53 PM

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Hello, is there any other way I could get the checkout session id on the success page without taking it from the url

untold temple Sep 16, 2021, 4:53 PM

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Hello there, Is it possible to add custom discription in receipt which will be sent to user after stripe payment?

worn barn Sep 16, 2021, 5:07 PM

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At the moment I create a subscription and associate a single plan/price to it. To retrieve information about a subscription, e.g. when looping through all subscriptions held by a customer, I am looking at subscription.plan.id to determine what the plan/price is for that subscription. But I understand that we now specify a price rather than a plan to associate with a subscription, so looking in subscription.plan.id seems wrong (it refers to plan)... is this legacy... likely to be removed? I see that there is also subscription.items.data[i].price.id... should I be looking in there instead (all my subscriptions have only one price so I can just look in subscription.items.data[0].price.id I assume). Referring to price rather than plan in this lookup seems more in line with current API terminology?

slate elbow Sep 16, 2021, 5:27 PM

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is it possible to create a payment method from a payment request button for subscriptions?

analog hedge Sep 16, 2021, 5:34 PM

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We had a bug report come in that one of our subdomains is showing "postal code" in a checkout form instead of "zip code"

Anyone know how to make this consistently show zip code? The little I can find in the docs says that it updates automatically based on the assumed location of the card entered. But this is the same exact test card (4242).

#

this is incorrect on one subdomain.

#

the correct way

brazen monolith Sep 16, 2021, 6:01 PM

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Hi, we just setup a direct charge transaction, but the client got no receipt, we want to figure out why.

frigid light Sep 16, 2021, 6:03 PM

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Hi,
How long does apple pay and Gpay tokens are valid before they expire if there is a delay in using them to authorize a transaction?
And if they are expired then what are the decline codes we get from Stripe? Can we refresh them or would have to regenerate a new token?

brisk gale Sep 16, 2021, 6:09 PM

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Hi, Does anyone know where you set the comissions for marketplace?

limber wind Sep 16, 2021, 6:14 PM

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Hi! I'm trying to test a case where we make two charges to the customer and the first one succeeds and the second one fails due to insufficient funds. How do I replicate that in a test environment?

topaz talon Sep 16, 2021, 6:20 PM

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I need returned more 1000 customers, but in the stripe documentation indicates that it only returns between 1 and 100, is there a way to return more? A limit on the number of objects to be returned, between 1 and 100. URL: https://api.stripe.com/v1/customers

worldly dust Sep 16, 2021, 6:21 PM

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Hi, i just started using stripe but however i have no website so linked a instagram account i made for it. it still says it may not be validated or something, any suggestions?

quaint quest Sep 16, 2021, 6:39 PM

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Hello Guys, i have an <STPCardFormView> inside a UIStackView, theres some snapshot tests making sure things look as expected, i've never had an issue until yesterday when locally things run well but running the tests over Jenkins i started getting errors for SnapShots not matching, the issue came down to the STPCardFormView Height being inconsistent. Has anyone dealt with anything like this? thanks for the help

distant notch Sep 16, 2021, 6:42 PM

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Hi, after we sent an invoice to a customer they said that the company name and address is incorrect. So, we need to update the invoice and send it again. I thought by changing the customer address info the pdf of the invoice would reflect the latest contact info. How do we get that to refresh so we can avoid voiding out the invoice and recreating it?

vocal wagon Sep 16, 2021, 6:46 PM

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Guys, can someone help me setup subscriptions? I currently have a subscription which bills at the end of the month and I would like to have it at purchase.

open crystal Sep 16, 2021, 7:01 PM

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I'm working on a webhook payment_intent.succeeded and trying to access the payment_intent's invoice charge. evt_3JaPiTAVajWYENyJ3FgvRw4M has an array of charges (only 1 charge). i'm used to accessing a charge property, not charges. did something change? i'm only expecting 1 charge

potent trout Sep 16, 2021, 7:02 PM

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Good evening, I have a question regarding the 3DS-verification. Using your API, for example .js. The information goes through your server, then establish a direct connection between the application that uses your API and the bank? Do I understand the flow correct?

topaz talon Sep 16, 2021, 7:07 PM

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one more thing is how to optimize the request time. Once that with 10000 users it will take a long time to request the url :https://api.stripe.com/v1/customers , since I will do a repagination that will call the endpoint 100 times?

compact scroll Sep 16, 2021, 7:09 PM

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I receive always an empty object inside the webhook events. Is because the signature is not verified?

crimson lark Sep 16, 2021, 8:08 PM

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One of your onboarding consultants asked that I reach out on this channel with a question pertaining to splitting payments between 3 entities (80%, 10% & 10%). Would one of you be kind enough to advise how to do that with code template?

solemn oak Sep 16, 2021, 8:09 PM

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Good afternoon all. Is there a best practice for updating stripe.cusomer names? Is i reasonable to update stripe customer names to the name on the default payment method (card) for example? Are there security or regulatory reasons NOT to do this?

zinc radish Sep 16, 2021, 8:38 PM

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Hi

#

I have a question

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If I create a server how can I tell who was invited into the server by who?

barren otter Sep 16, 2021, 9:05 PM

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Hi folks!
I have AvaTax for Stripe integration set up, it was working fine, but I notice that tax is no longer added to the invoices. No changes in code. I checked that last time, the last time a correct invoice with tax was generated on August 27.

Tax is not applied both by order via app and API call

curl https://api.stripe.com/v1/subscriptions \
-u [secret] \
-d customer=cus_Jl60O1JVIDqzz0 \
-d "items[0][price]"=price_1J7ZpqKpJcQYpR3WJdNweNs0 \
-d pay_immediately=false

From Stripe API changelog I see the last update 27-08-2021.
That could be unrelated but has used by Avalara been updated and requires action from dev?

keen hedge Sep 16, 2021, 9:07 PM

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Hi, I have a problem verifying my domain with Apple pay through strip app in Shopify.. Unable to upload the verification file in a predetermined URL using Shopify as required by Apple pay. Anyone knows how to do the verification using the API. I reported this to stripe many times and still waiting for their specialist to respond.

upbeat grove Sep 16, 2021, 9:18 PM

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Hi guys, is it possible to reduce the delay time (7 days ) for connect payouts?

cerulean wadi Sep 16, 2021, 9:35 PM

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Hello, the checkoutsession event object only provides subscription info with expansion. Is it standard practice if working with subscriptions to expand this or send another request to Stripe for the subscription? I ask this because I noticed on the docs sometimes expanding objects is not recommended.

thorn moon Sep 16, 2021, 9:56 PM

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whats the latest on stripe being able to use klarna?

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i sent an email today to klarna-beta@stripe.com

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do you know the turn around time for them to respond?

#

appreciate the info!

mighty hill Sep 16, 2021, 9:58 PM

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@thorn moon Can you respond in the thread above please?

slate remnant Sep 16, 2021, 9:59 PM

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Hey guys. Im not sure if here is the right place to ask this or not. But I have encountered an issue using stripe connect. I recieve this error when I try to submit a new order. Can you help me with that?

#

stripe.error.InvalidRequestError: Request req_jFWo4C5KraijeE: Your destination account needs to have at least one of the following capabilities enabled: transfers, legacy_payments

ashen void Sep 16, 2021, 10:10 PM

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Hi! I'm having some issues with Stripe Invoices. When I trigger an invoice to send, I get the following error:

stripe.error.InvalidRequestError: Request req_k8qbtrnrG77NLi: Confirm your email address before delivering emails.

I believe I've confirmed my email, but where in the Stripe dashboard should I double check?

dry plinth Sep 16, 2021, 10:17 PM

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How can we ensure our web site is working can someone help from review team?

tender pawn Sep 16, 2021, 11:02 PM

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I'm using PaymentIntentService, itterating getting a list of Payment, checking for HasMore and dumping the results into my database. When I download all Payments from the UI, I get twice or m
ore as many results as I do in code. What am I doing wrong?

delicate snow Sep 16, 2021, 11:12 PM

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this invoice should have $59 but it has $59.06

crimson needle Sep 16, 2021, 11:13 PM

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KarlS-dotnet-paymentintent

vocal wagon Sep 17, 2021, 12:19 AM

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Hi, not sure where to ask, is it normal for Issuing balance to take more than 2 days to be available to cards?

heady wyvern Sep 17, 2021, 1:02 AM

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Our account was flagged this morning as a restricted company showing that we offer lending/loans. We launched yesterday and needed to take payments today, but were unable to do so. I’ve tried to reach out to Stripe support multiple times asking them to put us back in the correct category so that we are no longer restricted but have gotten no help. Any suggestions?

copper panther Sep 17, 2021, 1:27 AM

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Just starting to dive into SCA implementation. We have a crowdfunding site so need to implement 3D plus a fallback for failed cards. What is the best route for us? Pre-built checkout? Stripe UI components? or Custom implementation?

rancid tartan Sep 17, 2021, 2:42 AM

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Trying to add live stripe API to woo commerce and get test api needs to have pk.... not sure what's causing this error? We are using the publishable key on another website would that be the problem?

pine elm Sep 17, 2021, 2:59 AM

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Hi Stripe. This is a bit of a follow up to a question I asked the other day but I am still feeling confused. I am using the checkout api and what I want to do is take into consideration the customers shipping address prior to selecting a shipping rate. It seems like this is not possible with the checkout api when stripe is used to collect the shipping address. I just want to double check that I am understanding this correctly because it seems like varying the shipping rate by location would be a really normal function and I am surprised I cant find a way to do it.

oblique zephyr Sep 17, 2021, 3:58 AM

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Hey guys, anyone know if can you undelete a product?

modern torrent Sep 17, 2021, 4:28 AM

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Greetings all, My android app was removed from the play market due to the SDK issue. It says that instead of SDK 10.4.6 I will need SDK 16.9.0. Did anyone have the same issue, and updating would an update of the SDK resolve the problem? (Newbie)

lyric magnet Sep 17, 2021, 4:46 AM

#

Hello,

hot marlin Sep 17, 2021, 4:50 AM

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Hello everyone, just recently my apple pay integration thru stripe started to act up where the apple pay sheet comes up and then disappear without errors. Any help is much appreciated, cheers

vocal wagon Sep 17, 2021, 4:51 AM

#

anyone help me this

tender pawn Sep 17, 2021, 4:53 AM

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I'm stuck. See this thread topic for context: #Karls-dotnet-paymentintent

lyric magnet Sep 17, 2021, 4:53 AM

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Hello, I'm after some help. I would like to get a daily report sent out/accessible to my employees. I help run a pub and some of our ordering goes through stripe. At the end of the day when cashing off, the balance is always out as part of teh payments have come through stripe. I dont really want to give them all back end access to the account, they just need a daily summary of how much $$ are come through to for account it. Hope that makes sense.

tender pawn Sep 17, 2021, 4:54 AM

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I have a ton of payment, but following the API instructions and suggestions by @crimson needle here and I am getting nowhere.

#

I've tested and tested and am only retrieving 352 payment intents, yet there should be over 2,000 payment intents.

dry hatch Sep 17, 2021, 4:55 AM

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tender pawn I've tested and tested and am only retrieving 352 payment intents, yet there sho...

Hi, can you share the link to previous thread?

tender pawn Sep 17, 2021, 4:55 AM

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Thank @dry hatch trying to find it.

dry hatch Sep 17, 2021, 4:56 AM

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nevermind, I found it

tender pawn Sep 17, 2021, 4:56 AM

#

thx

cobalt thicket Sep 17, 2021, 5:10 AM

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Hi all, does anyone know if Stripe supports doing refunds to cards that have not been charged?

#

i think they call this unlinked payments

bleak quartz Sep 17, 2021, 5:15 AM

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Hi @lucid raft , can you tell me how much the customer is going to be charged at month 2 or 3?

leaden thorn Sep 17, 2021, 6:20 AM

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Guys I am using Stripe in React with @stripe/react-stripe-js with CardElement, but the problem is that ```
const cardElement = elements.getElement(CardElement);
await cardElement.clear();

austere owl Sep 17, 2021, 6:24 AM

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Please help and advise!? Can anybody help I need to accept iDEAL payments with Stripe through an invoice but can't seem to find a way to easily integrate it without code -- is this correct?

So far I've found this information 👉 https://stripe.com/docs/payments/ideal/accept-a-payment

Thanks in advance for your help and suggestions!

Accept an iDEAL payment

Learn how to accept iDEAL, a common payment method in the Netherlands.

lucid raft Sep 17, 2021, 6:44 AM

#

mattp-ideal

vocal stump Sep 17, 2021, 8:16 AM

#

What is a typical recourse if a card payment for a business keeps getting declined but their bank says nothing is wrong?

#

insert spiderman(Stripe) pointing at spiderman(Bank) meme

dusk basalt Sep 17, 2021, 8:19 AM

#

Is there a way to charge fractional quantities? From what I understood, the quantity could be integer only - that's what Stripe allows while creating an invoice from the Dashboard as well as from the API (returns not an integer error - screenshot attached).

"{"code":"rest_invalid_param","message":"Invalid parameter(s): items","data":{"status":400,"params":{"items":"items[0][quantity] is not of type integer."},"details":{"items":{"code":"rest_invalid_type","message":"items[0][quantity] is not of type integer.","data":{"param":"items[0][quantity]"}}}}}"

vocal stump Sep 17, 2021, 8:20 AM

#

@dusk basalt You will have to split it up into the fraction you require, just like we do with money, passing cents instead of say dollars.

#

i.e. multiply everything by 10 if you need 1 decimal point

dusk basalt Sep 17, 2021, 8:22 AM

#

vocal stump <@!786217694164811807> You will have to split it up into the fraction you requir...

You mean creating pricing plans for each fraction? If I am charging for fraction of hourly work, I would nee to create an hourly plan and a minutes plan and then to charge for 2.5hrs, I'd invoice for the following plans:

Hourly - 2x
Minutes - 30x

That won't look good to my clients if we are creating invocies like these

vocal stump Sep 17, 2021, 8:24 AM

#

I would just invoice for minutes

#

You can put the hour sum in the description

#

Like:
Work (2.5 hrs), quantity 150

dry hatch Sep 17, 2021, 8:26 AM

#

Thanks nick, yes that's ideal. Just use the minutes. Quantity parameter can not be fractional

dusk basalt Sep 17, 2021, 8:26 AM

#

Thanks guys for confirming.

vocal stump Sep 17, 2021, 8:33 AM

#

vocal stump What is a typical recourse if a card payment for a business keeps getting declin...

@dry hatch Is this a Stripe support kind of question?

#

Or can you get more info if I get you a payment intent ID

vocal wagon Sep 17, 2021, 8:36 AM

#

Hello @meager hawk ,
for a solution made by Java for backend and HTML + JavaScript/JSP trough Spring MVC framework we have the goal to make possible, for a single user that wants to checkout a multi dealer cart( more than one accounts ), to insert just one time the card data, splitting the payments across the connected accounts according to the sub totals of each of them.
The payments will looping cross the different dealers in the cart.
We created a platform account, associated a card and saved but we weren’t able to create a token from it, in order to clone across connected accounts, since the system tells us no active payment is connect to the customer. I wrote also yesterday and now I don't find the thread. I couldn't find a solution

tame heath Sep 17, 2021, 8:42 AM

#

HI, I have a question for coupon, it's possible for multiple coupon continuous discount used at same subscription?
ex:
couponA: 2 month discount
couponB: 2 month discount
billing will charge after 5 month

lucid raft Sep 17, 2021, 8:48 AM

#

gerarda-clone-payment-method

exotic scaffold Sep 17, 2021, 8:50 AM

#

Hello,

I have an application that currently required being connected to two Stripe Accounts (one is for GBP based business, the other is for EUR based business), both are using Stripe Connect for business to receive payouts.

When I'm using Connect, my database objects all have currency attached them, so it's pretty easy for me to get the right Api Key. My Customers though, no such luck.

My question is: is there a way for me to get customer data from two different accounts without needing to set an API key perform logic for one action, then set the other API key and perform the same logic?

vocal wagon Sep 17, 2021, 8:50 AM

#

We've been specifying our cart using one "Cart Total" line item but now want to show the individual products. This means we have to handle tax, discounts and shipping so that the cart total is correct. For the taxes, do I have to specify tax rates? Isn't there just a way to specify a line item such as "Country Tax" as we've already calculated the tax?

meager hawk Sep 17, 2021, 9:01 AM

#

VinceECT-lineitems

hearty garnet Sep 17, 2021, 9:07 AM

#

Hello, Is there any way to use stripe payment without merchant direct register stripe account but just the shopping app platform to register? Thank you.

toxic pecan Sep 17, 2021, 10:01 AM

#

am i correct in thinking that stripe-elements is being deprecated and that we must use stripe-js or react-stripe-js libraries now? If so, when is stripe-elements likely to stop working?

blissful valve Sep 17, 2021, 10:07 AM

#

i need help with my stripe any chat avilable to help me support ...

cerulean pineBOT Sep 17, 2021, 10:08 AM

#

:question: @blissful valve Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

echo coral Sep 17, 2021, 10:53 AM

#

if more than one payment methods attached to same customer, how to identify the exact card for charge?

granite basin Sep 17, 2021, 10:55 AM

#

Hello Team ,
We are creating the ACH customer with token in stripe .Is there any magic string token for ACH customer ?

little bone Sep 17, 2021, 10:56 AM

#

👋 how do we specify the "return to ?" link in the top left of the onboarding flow?

raw beacon Sep 17, 2021, 11:21 AM

#

Hello, if we capture payment intent would only status 'succeeded' indicate that the payment has taken place? What about failure, would Stripe API throw and exception or return payment intent but with a different status?

slate gust Sep 17, 2021, 11:45 AM

#

I need clarification on the difference between storing a PaymentMethod versus a Card if I want to allow a customer the ability to save a credit card to use for later purchases (not subscription).

mortal nymph Sep 17, 2021, 11:49 AM

#

Hello guys, cus_KE6toaeQKzjq7U anyone can tell me why for this customer I'm getting taxed with AT tax instead of DE?

kindred frigate Sep 17, 2021, 11:51 AM

#

i have use below code for save card. it will show popup for OTP after enter card details in test mode but when we use live API key then card details save without showing popup

var CustomerService = new CustomerService();
var customer = CustomerService.Create(CustomerOptions);

            var options = new SessionCreateOptions
            {
                PaymentMethodTypes = new List<string> {
              "card",
                 },
                Mode = "setup",                  
                Customer = customer.Id,
                SuccessUrl = "success",
                CancelUrl = "fail",
            };

#

Please help

topaz talon Sep 17, 2021, 12:02 PM

#

Guys, does anyone know any endpoint to get the last 4 digits of the customer's card?, I need to show the last 4 digits of the default card in the app so that the user wants to update the payment method. I'm using the endpoint https://api.stripe.com/v1/charges but it only returns the card that was paid for a subscription, which is not always the default

stoic bane Sep 17, 2021, 12:08 PM

#

Hi there I've received a text message for a stripe verification code. I'm not a user of stripe nor do I have an account just wondering what I can do.
Thanks

cerulean pineBOT Sep 17, 2021, 12:08 PM

#

:question: @stoic bane Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

stoic bane Sep 17, 2021, 12:10 PM

#

I'm not making an account for support I need help and to talk to some one please. This is the only place the website gave me instead of making an account with Stripe

radiant rock Sep 17, 2021, 12:10 PM

#

Please is there any way I can simulate subscription next payment cycle now?

sick talon Sep 17, 2021, 12:13 PM

#

stoic bane I'm not making an account for support I need help and to talk to some one please...

The support team can be reached without an account via https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

stoic bane Sep 17, 2021, 12:14 PM

#

sick talon The support team can be reached without an account via https://support.stripe.co...

Thank you

hazy dawn Sep 17, 2021, 12:27 PM

#

Hi y'all , we have a problem with our stripe accout, it says that we do not meet the Terms of Service of stripe and we can't have a purchase anymore

cerulean pineBOT Sep 17, 2021, 12:28 PM

#

:question: @hazy dawn Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

hazy dawn Sep 17, 2021, 12:28 PM

#

No one answer us

sick talon Sep 17, 2021, 12:30 PM

#

@hazy dawn Unfortunately we cannot help with account issues here.

regal heart Sep 17, 2021, 12:40 PM

#

Hi guys, I am using stripe/stripe-react-native inside React Native app. Our flow is like this:
We save card using cardField component and do not charge it immediately. Afterwards we create paymentIntent on the backend whenever we want to charge a customer and the main problem is with 3D cards.

                Amount = amount,
                Currency = currency,
                Source =  source,
                Description = description,
                Customer = customerId,
                SetupFutureUsage = "off_session",
                Confirm = true
            };```
This is paymentIntet options.

```paymentIntent = await stripeManager.PaymentIntent(price, $"Order #{order.Id} from {order.CreationTime.ToShortDateString()}", order.User.StripeCustomerId);

                if (paymentIntent.Status == "requires_action")
                {
                    response.ClientSecret = paymentIntent.ClientSecret;
                    response.PaymentIntentId = paymentIntent.Id;
                    response.Message = "3D Secure required";
                    response.RequiresThreeD = true;
                    response.IsPaymentSuccessful = false;
                }```

#

I get this response from my backend and then I do this on the frontend:


const { confirmPayment } = useConfirmPayment();

const confirm3DPayment = async (clientSecret) => {
    try {
      const billingDetails = {
        email: 'email@stripe.com',
        phone: '+48888000888',
        addressCity: 'Houston',
        addressCountry: 'US',
        addressLine1: '1459 Circle Drive',
        addressLine2: 'Texas',
        addressPostalCode: '77063',
      };
      const res = await confirmPayment(clientSecret, {
        type: 'Card',
        billingDetails,
        setupFutureUsage: 'OffSession',
      });
      console.log("res: ", res);
      // Here I get this to the console: 
      // res: {
      //  "stripeErrorCode": null,
      //  "declineCode": null,
      //  "localizedMessage": "Card details not complete",
      //  "message": "Card details not complete",
      //  "type": null,
      //  "code": "Failed"
      // }

    } catch (error) {
      console.error(error)
    }
  };```

I searched on the internet but couldn't find any related issues.

patent storm Sep 17, 2021, 12:46 PM

#

Hi All, we're changing our default subscription behavior from canceling the subscription to marking them as unpaid. We want to migrate the existing customers that currently have canceled subscriptions. Is there an easy way for us to migrate old customers that had canceled subscriptions? It didn't seem like we had control over the status of these types of subscriptions. Do we need to create new subscriptions and then mark them as unpaid or something similar?

vocal wagon Sep 17, 2021, 12:54 PM

#

Howdy — I'm in the USA and have just been asked if I can accept bank transfer payments from New Zealand. From what I can tell, there isn't a payment intent for this (since NZ isn't a SEPA country) but I just wanted to confirm?

tired root Sep 17, 2021, 1:04 PM

#

Hi!... Is there no way to limit the redeem amount for a coupon for a customer? (one code = one redeem per customer)

edgy fable Sep 17, 2021, 1:06 PM

#

Hiya all, I'm using invoice.payment_failed webhook event and noticed it doesn't seem to contain information why the payment failed. Is there any way to get this info?

vocal wagon Sep 17, 2021, 1:27 PM

#

When I create a Session using Checkout, then go to the Stripe server I see my cart items and the Stripe card entry box etc all correctly. There is a "Name on card" field however that is blank. Is there a way I can pre-fill that when I create the Session?

violet walrus Sep 17, 2021, 1:36 PM

#

Hello, i try to use stripe tax with stripe checkout but the thing is that we use 'line_items' => $items,
Is there a way to do that ?

valid ice Sep 17, 2021, 1:43 PM

#

Does Stripe Checkout work with free subscription plans?

echo zealot Sep 17, 2021, 2:15 PM

#

Good afternoon,
I need your help 👼🏿

zinc wraith Sep 17, 2021, 2:16 PM

#

Is there a way to reduce stripe checkout expiration session from 24h to 1h ??

tawny lily Sep 17, 2021, 2:41 PM

#

Hi, to whom i can talk concerning investment relations? thanks in advance

wet finch Sep 17, 2021, 2:47 PM

#

Hi, I'm working on some reconciliation work and essentially trying to replicate the "transactions" data that is available in the web UI under a payout. This data includes the customer id. From what I can gather, this is meant to be the balance transactions data (https://stripe.com/docs/api/balance_transactions/list), I'm then passing the payout id and filtering type to charge. However the key piece of information I'm missing is the customer id. There doesn't seem to be anything I can expand. Am I in the right place for that, or is there a different way I should be attempting this?

golden sparrow Sep 17, 2021, 3:01 PM

#

Hi guys!
I am trying to transfer money from an incoming payment intent to a connected account with source_transaction to create the transfer even if the payment intent is not yet succeeded.
Following Error occurs: Cannot use a source_transaction that has a null balance_transaction (you might want to check py_3JaiTVKOIcfDnxOZ0KWoK5Aw to see if it failed.; request-id: req_C2kKCwtJsZ9S8H
What am I missing?
String chargeId = intent.getCharges().getData().get(0).getId(); Transfer.create(TransferCreateParams.builder() .setCurrency("eur") .setDestination(vendorUser.getStripeConnectedAccountId()) .setAmount(transfer) .putMetadata("service-costs",String.valueOf(serviceCosts)) .setSourceTransaction(chargeId) .build());

mint obsidian Sep 17, 2021, 3:31 PM

#

Hi Everyone, I'm using

Map<String, Object> params = new HashMap<>();
params.put("status", "canceled");

SubscriptionCollection subscriptions =
Subscription.list(params);

to retrieve all my cancelled subscription, but when I try to format the timestamp of the endedAt value it returns me a Date at 1970. How can I fix this?

low belfry Sep 17, 2021, 3:36 PM

#

👋 hello Stripe devs; i had question about deleting subscriptions vs. cancelling subscription schedules

when deleting subscriptions via Subscription.delete(id), I believe Stripe automatically refunds customers

is there a way for Stripe to automatically generate a refund when cancelling subscription schedules via SubscriptionSchedule.cancel(id, prorate=False)? after cancelling a subscription schedule, we are calculating a refund amount and creating the refund ourselves using stripe.Refund.create()

fading granite Sep 17, 2021, 3:46 PM

#

Hello, I am trying to work with Stripe webhooks but I get the following error: "No signatures found matching the expected signature for payload".

I have used the code from the docs (Python) although it seems to not be working (https://stripe.com/docs/billing/subscriptions/elements#webhooks)

Would someone be able to tell me why i am getting this error?

Thank you.

vocal wagon Sep 17, 2021, 3:58 PM

#

Hello, everyone!

I'm trying to display the store policies but without going to the dashboard to turn it on. Right now I'm using Stripe::Checkout::Session and I would like to know what params I have to use to pass the URL to the policies?

Thank you!!

tender pawn Sep 17, 2021, 4:24 PM

#

How do I relate a charge to a payment from the ChargeService API?

slim fjord Sep 17, 2021, 4:26 PM

#

HI EVERYONE
CAN ANYONE HELP ME TO ACTIVATE MY STRIPE ACCOUNT PLEASE
IT IS THE FIRST TIME I'M USING THE PLATFORM
THANKS

#

THE SOPORT OF STRIPE TWO DAY AGO DONT ANSWER TO MY EMAIL

bleak breach Sep 17, 2021, 4:28 PM

#

slim fjord HI EVERYONE CAN ANYONE HELP ME TO ACTIVATE MY STRIPE ACCOUNT PLEASE IT IS THE FI...

Please don't speak in all caps, it makes it seem like you're shouting.

oak dove Sep 17, 2021, 4:29 PM

#

https://support.refersion.com/en/articles/1064025-stripe-integration
so i want to integrate refersion
with stripe
i created coupon code, and it redeemed, but its not showing up in refersion

Stripe Integration

Track affiliate sales that come through your Stripe account

tepid talon Sep 17, 2021, 4:32 PM

#

Hey!

I wanted to ask if there's an option to create a trigger that will fire 30 days before renewal?

My usecase is - I want to send email to customer that his subscription will change and his invoice will be higher this time

faint hedge Sep 17, 2021, 4:36 PM

#

Hello. I want to check if it is possible or not for 2 charges with the same idempotency key to go through at the same time. In the case that we retry a charge we want to make sure we don’t double charge them if the 2 charge attempts are processed at the same time on Stripe’s end. Please help. Thanks!

worn barn Sep 17, 2021, 4:59 PM

#

What is the appropriate API call to determine whether a customer has purchased a specific product some time in the past?

copper panther Sep 17, 2021, 5:00 PM

#

We are currently upgrading from using Stripe token values to Payment/Setup intents. Is it possible to create a customer with an attached card from a setup intent or payment intent? We are not seeing a 1:1 correlation between what is returned when creating a setup/payment intent (ie. token) in order to create a customer. Thanks for helping us to get this clarified.

steel tide Sep 17, 2021, 5:06 PM

#

Hi, has anyone experienced this issue when trying checkout.stripe? I've got a button which takes the user to the checkout page so they can subscribe to one of my products.

noble nacelle Sep 17, 2021, 5:40 PM

#

Hi! I am listening to the webhook event "credit_note.created" since 2020. Now for the first time i have actually given a (partial) refund to a customer - and my system was not informed of it. It seems it was sent as "charge.refunded" instead. Did I do something wrong? Did the api change in between?

hot marlin Sep 17, 2021, 6:20 PM

#

Hello everyone, just recently my apple pay integration thru stripe started to act up where the apple pay sheet comes up and then disappear without errors. Any help is much appreciated, cheers

tough cloud Sep 17, 2021, 6:33 PM

#

Hi Team, I have successfully integrated a subscription system on web and all is working well, but now have to do the same on mobile and am wondering if there are suggested methods to integrating in-app purchases?

worn barn Sep 17, 2021, 6:44 PM

#

If I'm creating a Checkout session for a product, and adding multiple prices (within the same product) to my line_items , is there any way to show on the Checkout page what each item is for? At present it seems that the Checkout page just shows the product name for each and every item. Perhaps I need to use different products in order to distinguish?

glad locust Sep 17, 2021, 6:55 PM

#

Hi - is there a way to search for an invoice using stored info in the meta data? the documentation only shows invoice id as the only way to retrieve an invoice. List Invoices end point does not include metadata as its possible parameter. I would appreciate the help.

lofty coyote Sep 17, 2021, 6:59 PM

#

Hello everyone, just recently my apple pay integration thru stripe started to act up where the apple pay sheet comes up and then disappear without errors. Any help is much appreciated, cheers

vocal wagon Sep 17, 2021, 7:04 PM

#

Hi all. We have some WisePad devices for our POS App using Stripe that aren't working today. When we connect to the devices, it's briefly saying there is a Firmware Update before the update crashes and the connection is lost. Just wondering when the last Hardware Update was made available for the WisePad 3s. Thx!

agile citrus Sep 17, 2021, 7:07 PM

#

Hi everyone! I'm starting a business where I am using Stripe ACH as my main payment method. Does anyone using this ACH platform have any feedback? I want to do athematic yearly membership invoicing and i also have an online store. Do clients have to verify their bank account every time they make a purchase?

prime crag Sep 17, 2021, 7:52 PM

#

Hello! I'm curious on something. For calculating Application Fees. Why is a subscription done in percent while payment intents are done with amount?

wispy quarry Sep 17, 2021, 8:17 PM

#

Is there a way to simulate a subscription cancellation/deletion due to failed payment? I want to see what the event payload looks like.

hoary veldt Sep 17, 2021, 8:37 PM

#

hi

#

i would like to ask your help i have a stripe account connected to samcart and when client tried to pay they sent me this picture, i connected samcart they said i have to talk with stripe

vocal stump Sep 17, 2021, 8:57 PM

#

Is there a way to simply not allow payments that don't use 3ds? The request_three_d_secure parameter seems to not really make any difference to when 3ds is used or not.

wheat granite Sep 17, 2021, 9:50 PM

#

hello, I'm working with metered billing for a product. with normal billing, a subscription item has a quantity, and a "preview invoice" can be generated by providing updates to those quantities via Stripe::Invoice.upcoming and an immediate invoice can be issued by updating the stripe subscription item with subscription_proration_behavior: 'always_invoice'
Is there a similar way to get an invoice preview, as well as issue an immediate invoice with a price/product with metered billing? As far as I can tell subscription items with a price with metered billing do not have a quantity.

viscid meadow Sep 17, 2021, 9:53 PM

#

hi, i have apple pay set up, and am working to incorporate sales tax. i see from the stripe apple pay documentation that we can specify the total amount (which is what i have been doing), but is there a way to specify the subtotal + the tax amount?

apple pay: https://stripe.com/docs/stripe-js/elements/payment-request-button?html-or-react=react
stripe tax: https://stripe.com/docs/tax

silk maple Sep 17, 2021, 10:02 PM

#

Is the transaction id always A-Za-z0-9 and _ I want to make sure I properly sanitize things

cunning lintel Sep 17, 2021, 10:08 PM

#

Hey

#

i need help

crimson needle Sep 17, 2021, 10:19 PM

#

lazyfubia-need-help

thin hound Sep 17, 2021, 10:21 PM

#

Hi! I've been trying to set up Taxes automatically. went through training but It wont allow me to set the taxes up auto matically. Could anyone advise? 🙂

#

Screen_Shot_2021-09-17_at_5.20.33_PM.png

peak sage Sep 17, 2021, 10:36 PM

#

I'd like to get all of the products a customer has previously purchased, but there doesn't seem to be a way to get product / price references from either charges or payment intents. The only way I can see how to get them is to parse the invoice html. Is there a recommended way to do this?

crimson needle Sep 17, 2021, 11:20 PM

#

shanedjrogers-product

raw moon Sep 17, 2021, 11:21 PM

#

Hello,

I am trying to add an area to my app where users could add their bank account information. We are working with React Native v.5 as well as Expo SDK 42. Would someone be able to provide me with the necessary docs?

For clarity, these accounts would be stored upon sign up and would be the accounts users would have money deposited into

Thanks,

#

Just to note, I have successfully figured out how to add credit cards, but am just stuck finding a method for a concise method using bank accounts

crimson needle Sep 17, 2021, 11:33 PM

#

clueless-react-native

vocal wagon Sep 17, 2021, 11:41 PM

#

hello, in this document https://stripe.com/docs/payments/checkout/custom-success-page#test is there any other way I could get the checkout session id not by getting it from the url

limber wind Sep 18, 2021, 12:01 AM

#

Hi! Are there any negative ramifications to requesting multiple holds on a card at the same time? Will that get flagged by the customer's bank?

minor cipherBOT Sep 18, 2021, 12:18 AM

#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lone elm Sep 18, 2021, 3:46 AM

#

Please help me to find out what the reason is

mint inlet Sep 18, 2021, 4:09 AM

#

hello friends! is it possible to upgrade a subscription via Stripe Checkout? My use case: when a user creates an account, I automatically subscribe them to a free plan. That action creates a Subscription object for them. If they want to switch to Pro, I would like Stripe Checkout to handle it so that a user could enter their payment details (cc, name, etc).

peak sage Sep 18, 2021, 4:40 AM

#

mint inlet hello friends! is it possible to upgrade a subscription via Stripe Checkout? My ...

The transition from one subscription to another is not supported out of the box with Stripe Checkout. But if your subs are relatively simple (charge automatically and have a single licensed price) then you can redirect you users into the billing portal: https://stripe.com/docs/billing/subscriptions/integrating-customer-portal#configure

Integrating the customer portal

Learn how to configure the customer portal and make it available to your customers.

peak sage Sep 18, 2021, 4:45 AM

#

lone elm Please help me to find out what the reason is

Prob best to ask Stripe support about restricted accounts / terms of service issues. Does your business fail any of the restricted business requirements? https://stripe.com/restricted-businesses

Restricted Businesses - United States | Stripe

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for businesses of all sizes.

quick vector Sep 18, 2021, 5:14 AM

#

hello guys

#

is there anyone here for help ?

lone elm Sep 18, 2021, 5:15 AM

#

yes

quick vector Sep 18, 2021, 5:15 AM

#

i'm facing error with payment method stripe take all the information as null

#

as you see here is a Screenshot

#

console of "PaymentMethod

lone elm Sep 18, 2021, 5:16 AM

#

i'll try

quick vector Sep 18, 2021, 5:16 AM

#

thanks i have try everything

#

and i don't know what is the problem

lone elm Sep 18, 2021, 5:17 AM

#

oh

#

it's . stripe

mint inlet Sep 18, 2021, 5:17 AM

#

@peak sage thanks. I figured it out via Checkout Session Mode setup.

quick vector Sep 18, 2021, 5:18 AM

#

#

#

mint inlet Sep 18, 2021, 5:18 AM

#

User is subscribed to Free Plan. I create Checkout Session Mode = Setup. Handle checkout.session.completed event. Set default customer's payment method. And then Upgrade subscription to whichever plan user selected.

quick vector Sep 18, 2021, 5:19 AM

#

and here is stripe logs

#

all the values are null

lone elm Sep 18, 2021, 5:19 AM

#

👍

quick vector Sep 18, 2021, 5:20 AM

#

is it clear to you now ?

lone elm Sep 18, 2021, 5:28 AM

#

All of it?

#

quick vector Sep 18, 2021, 5:35 AM

#

yes that's my problem

#

any help :"

lone elm Sep 18, 2021, 6:15 AM

#

How do you operate the procedure?

#

How long before it's back to normal？

quartz prism Sep 18, 2021, 6:20 AM

#

Hello,

I am trying to build subscriptions checkout https://stripe.com/docs/billing/subscriptions/checkout page on our app. I am using React Native.
Is there any way I can use directly use some components from https://github.com/stripe/stripe-react-native or I have to go with Webview only?

past lintel Sep 18, 2021, 6:49 AM

#

Is it possible to modify subscription schedule without subscription schedule id?
Or is there any way to retrieve it

untold temple Sep 18, 2021, 7:41 AM

#

Hello, is there a way to add more than one description in payment intent so that it would show on emails...

minor cipherBOT Sep 18, 2021, 8:10 AM

#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

steel bluff Sep 18, 2021, 9:44 AM

#

Is there a way to set a default payment on a customer when confirmCardSetup is successful?

steel bluff Sep 18, 2021, 9:47 AM

#

steel bluff Is there a way to set a default payment on a customer when confirmCardSetup is s...

or do i need to manually call
attach.

https://stripe.com/docs/api/payment_methods/attach

Stripe API reference – Attach a PaymentMethod to a Customer

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

fiery stirrup Sep 18, 2021, 11:04 AM

#

Hi. QQ: It looks as if when a specific event type generates lots errors, Stripe will stop sending that event type to the specific webhook causing that problem. Is that right? We are integrating several clients through a single webhook and we are worried that the errors generated by one of them could cause that Stripe stops sending those event types to all of them. Can we control that behavior so that even in those cases, events are always sent to our endpoint?

stark tide Sep 18, 2021, 11:53 AM

#

newtreyes-webhooks

young wadi Sep 18, 2021, 11:54 AM

#

Hi Team,

Could you please help me regarding transfer money from one stripe accout to other stripe account using API.

Actually My client has mididator between student and tutor and he is using stripe API on the website.

once student will pay money to admin stripe account using API.

Reply: This is done on the website using 3d secure rest API.

Now I would like to transfer money on tutor account after admin charges.

Reply: Please help me which api method need to use for this purpose.

worn barn Sep 18, 2021, 1:02 PM

#

Is there a way of looping through all subscriptions? It seems that with https://stripe.com/docs/api/subscriptions/list there is a limit of 100?

Stripe API reference – List subscriptions

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

stark tide Sep 18, 2021, 1:11 PM

#

@fathom vortex I deleted the picture you linked, because it had an email, the card expiry & cvc in it. you should still be able to reply in the thread I started, though

vocal wagon Sep 18, 2021, 1:27 PM

#

(sorry i posted this question in socials. discord is new to me. i removed it again)
Hi - I'm running a (using you php-library) product with stripe payment in v 6.40.0 (supports SCA, and have changed to php7.4) Now im getting a few notices "Notice: Trying to access array offset on value of type int in ......stripe-php-sca/lib/Util/Util.php on line 45"
Is there a place (tried to look in the github page) where i can see the changes from that version to v7 of the library, to determine if i can upgrade it.
or can i go to highest version number before 7.0.0, and then redo the entire integration again..

stark tide Sep 18, 2021, 1:39 PM

#

welrachid-php

raw moon Sep 18, 2021, 2:44 PM

#

Working with Stripe Cardfield in React Native / Expo SDK 42 and I receive this error whenever I tap outside the cardfield, or after submitting payment info

"No command found with name 'blur'"

How do remedy this issue?

Thanks!

valid relic Sep 18, 2021, 2:47 PM

#

Looking for a developer that can pull our customer data from stripe using the API.

#

We are looking to pull the following information First & Last name, Customer ID Token, ID PM Token, expire month and date

fiery stirrup Sep 18, 2021, 3:08 PM

#

Are there any docs about how Stripe queues events when a specific webhook endpoint starts returning errors? I mean, not just queueing failed ones for later retrying them but for when some specific events are not sent when generated but automatically queued for delivering minutes / hours later?

worn barn Sep 18, 2021, 3:59 PM

#

Is it a valid way to remove a coupon/discount from a subscription by just setting coupon: '' in a subscription update? There is a separate API call (https://stripe.com/docs/api/discounts/subscription_delete) but I'm updating a subscription (to change price) so it seems sensible to remove the coupon at the same time in the update rather than make another call. Although it seems to work (price updated, coupon removed), the removal of the coupon doesn't show up explicitly in the "Recent activity" for the customer in the dashboard... there is an entry for "discount applied" (when the subscription was created) but not "discount removed" (when the subscription was updated).

Stripe API reference – Delete a subscription discount

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

minor cipherBOT Sep 18, 2021, 4:17 PM

#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

ionic radish Sep 18, 2021, 4:25 PM

#

I am trying to accept payment from america but i cant find the option to do bank transfers like bacs but for canada and america

delicate snow Sep 18, 2021, 4:34 PM

#

can we become team of a stripe dashboard?

#

I have to handle issue on client's stripe account. But I am not able to get full information.

lucid hill Sep 18, 2021, 5:40 PM

#

Hello - I am trying to parse an Invoice Object and I have a question about pull out specific data elements. Mostly the nestled objects. For instance, if I want to pull out the product. If I have the JSON in an object called $invoice_object (this is in PHP), I know I can get a top-level object such as: $customer_email=$invoice_object->customer_email; But to get product, do I simply do something like: $product=$invoice_object->lines->data->plan->product; ?

mint inlet Sep 18, 2021, 6:06 PM

#

@lucid hill I'd encourage you to read about basic PHP data structures first.

#

Question. What is the best way to understand if my business falls under Restricted Businesses category? The Stripe's Restricted Businesses page does not give a clear definition to what I'm working on.

elder goblet Sep 18, 2021, 6:09 PM

#

I have tried for almost a day to implement the stripe android sdk in an andorid java app in android-studio. I keep getting the error "Manifest merger failed with multiple errors, see logs. The logs point to an issue in stripe payment-core manifest ! Is there a sample stripe android (java) online payment application to help me? I found a sample on github but that is for Kotlin. I need one for Java.

fathom vortex Sep 18, 2021, 7:26 PM

#

Please Help Me Out? Why This?

placid pier Sep 18, 2021, 8:33 PM

#

@fathom vortex You'll need to contact stripe support for that

#

btw what kind of business is it?

crisp lodge Sep 18, 2021, 10:07 PM

#

Hey, was wondering if anyone knows if it's possible to implement stripe client side only, or if it's a mix of server side and client side?

#

In addition, if server side, what are some classic functions that would be created for a subscription

#

Thank you. Trying to wrap my head around this one, and any help would be greatly appreciated

#

found the link here which helps: https://stripe.com/docs/payments/checkout/client

One-time payments with Checkout

Learn how to accept one-time card payments with just a few lines of code.

queen cedar Sep 18, 2021, 11:36 PM

#

Hi everyone! We have such model:
Subscription (monthly). The price depends on the number of seats used by the user in each period. When a person first enters our product, he needs to select the number of seats and pay for them immediately (for a month in advance), and then every month, depending on how many seats are added or decreased, pay a different subscription price. Tell me please, how best to implement this? How to combine better Stripe possibilities

minor cipherBOT Sep 19, 2021, 12:04 AM

#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

quick vector Sep 19, 2021, 6:24 AM

#

hello everyone i'm facing error with stripe payment method can someone help me ?

#

#

payment method stripe take all the information as null

#

any help ?

quick vector Sep 19, 2021, 7:26 AM

#

please

ornate beacon Sep 19, 2021, 7:52 AM

#

@quick vector show us the payload

minor cipherBOT Sep 19, 2021, 8:07 AM

#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dense locust Sep 19, 2021, 8:09 AM

#

Hi everyone. I'm trying to download my Balance change from activity for the previous month, but metadata columns are not working well. Sometimes it's filled and sometimes I have nothing. Do you know if there is a bug or something?

past adder Sep 19, 2021, 10:45 AM

#

One of our customers opted for a debit card payment and she said that her card declined. Our shop is based in the Philippines but the customer is from Malaysia but she contacted her bank and the bank said that it has no problem with international transactions. I am guessing that maybe the problem is on the website. What can I do to resolve this?

vocal wagon Sep 19, 2021, 11:02 AM

#

Hello, I hope you all doing well
I wanted to know how to use setVerifySslCerts
Should I use it with true or false ?
And what are the reasons to use this function

fallen parcel Sep 19, 2021, 12:03 PM

#

vocal wagon Hello, I hope you all doing well I wanted to know how to use setVerifySslCerts S...

yes, you want that to be true

#

sounds like thats just if you want it to check if the ssl cert is valid

#

which should be on by default

bronze flint Sep 19, 2021, 12:34 PM

#

can we have to apply tax only for the customers who are from one specific country?

vocal wagon Sep 19, 2021, 12:38 PM

#

fallen parcel yes, you want that to be true

Thank you !

#

What would I do if I have my account blocked because some falses reasons ? Is there any customer service that I can call

#

I'm not sure this is the right server to ask this question in

elder goblet Sep 19, 2021, 1:03 PM

#

I am looking for a sample stripe project for online payment in an android java app. The github samples published by Stripe seems to be for Kotlin, but I need it for Java. Does anyone know of a good sample project? Thanks in advance.

vocal wagon Sep 19, 2021, 2:10 PM

#

Is it possible to get the Stripe issued tax invoices via the REST API? (i.e. the invoices from Stripe to me for the previous month's payment fees) that are available in the UI at https://dashboard.stripe.com/settings/documents ?

quaint aurora Sep 19, 2021, 2:42 PM

#

Hi, please explain:
If event charge.succeeded occurred - does it mean that the money will definitely be debited already and will be available on the stripe account?

minor cipherBOT Sep 19, 2021, 4:12 PM

#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

heavy tapir Sep 19, 2021, 4:14 PM

#

Hi Community,
I have a question.
When any user places order my website, they get payment confirmation sms, but this sms has our support mobile number in it. (I have deselected the option to show mobile number in invoices). How do i get the support number removed from the sms.
Appreciate your assistance.
Thank You

queen cedar Sep 19, 2021, 5:32 PM

#

Pay-per-seat model.
I need to charge user when he create subscription (for a month in advance).

I have different ways in my mind:

I read about this - "If you would like to bundle one-time purchases with a recurring purchase, you can do so by using add_invoice_items" - so I need to create new Price (calculating the sum from number of seats) every time when new user start subscription.
Or set "ended_at" parameter for today

or which way I can do it? help pleasee

left crystal Sep 19, 2021, 5:55 PM

#

Hi I have a question related to payout speeds. The following link: https://stripe.com/docs/payouts#standard-payout-timing provides an overview of payout speeds per country, but I was wondering if these also apply for payouts to connected account?

Receiving payouts

Set up your bank account to receive payouts.

somber prairie Sep 19, 2021, 6:07 PM

#

Hi all, at what point in this payment flow do a customer's card details (PaymentMethod object) get associated with the Customer object? https://stripe.com/docs/payments/save-during-payment?platform=web

There's some details in the "Submit the payment to Stripe" section that say the card will be automatically associated to the customer if both the setup_future_usage and customer parameters are provided on the PaymentIntent. Is this all that's necessary?

Save a card during payment

Learn how to save card details during a payment.

edgy fable Sep 19, 2021, 7:23 PM

#

Hi, is it possible to get via API the card issuing bank?

shrewd beacon Sep 19, 2021, 9:13 PM

#

Hi I’ve been using stripe for a while and I try to login and it doesn’t send me my verification code to my phone anymore what do I do ?

jovial mulch Sep 20, 2021, 2:59 AM

#

Hi

golden cosmos Sep 20, 2021, 3:00 AM

#

hello @jovial mulch , anything we can help you with?

jovial mulch Sep 20, 2021, 3:00 AM

#

My block my acc

#

Pls open back

#

My account is admin@asiaglovesdnbhd.com

cerulean pineBOT Sep 20, 2021, 3:03 AM

#

:question: @jovial mulch Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

golden cosmos Sep 20, 2021, 3:04 AM

#

@jovial mulch you'll need to reach out to our Support team to help you with that

cerulean frigate Sep 20, 2021, 3:28 AM

#

I'm attempting to set up stripe with my sveltekit site. I've added @stripe/stripe-js and stripe to dependencies (do both need to be dependencies, or can they be devdependencies?).

I've initialised stripe.

import Stripe from 'stripe';

const stripeSecretKey = import.meta.env.STRIPE_SECRET_KEY as string;

const stripe = new Stripe(stripeSecretKey, {
  apiVersion: '2020-08-27'
});

export default stripe;

I've made a StripeProvider

<script lang="ts">
  import type { Stripe } from '@stripe/stripe-js';
  import { loadStripe } from '@stripe/stripe-js';
  import { onMount, setContext } from 'svelte';

  const stripePublicKey = import.meta.env.VITE_STRIPE_PUBLIC_KEY as string;

  if (typeof stripePublicKey !== 'string') {
    throw new Error('VITE_STRIPE_PUBLIC_KEY must be added to .env');
  }

  // ID of the connected stripe account
  export const stripeAccount: string | undefined = undefined;

  let stripe: Stripe | null;

  setContext('stripe', {
    getStripe: () => stripe
  });

  onMount(async () => {
    stripe = await loadStripe(stripePublicKey);
  });
</script>

{#if stripe}
  <slot />
{/if}

and then wrapped my form in the StripeProvider

<script lang="ts">
  import StripeProvider from '$components/StripeProvider.svelte';
</script>

<StripeProvider>
  ... form stuff here ...
</StripeProvider>

#

I know I'm not done yet - but the above should be injecting something like <script src="https://js.stripe.com/v3/"></script> into my page right? 'cause it's not 😦

prime gust Sep 20, 2021, 5:29 AM

#

I'm building a digital wallet to a web application, where I've chosen stripe as a payment gateway. While listing APIs provided sample codes from Stripe CLI, I'm not sure which sample code is apt for this scenario. In contrast, I'd like to receive payments from users, Could someone suggest me sample code (nodejs)?

velvet bridge Sep 20, 2021, 6:30 AM

#

Hey all, stripe.paymentRequest not working for me with warning: Each dictionary in the list "icons" should contain a non-empty UTF8 string field "type".. my code: this.paymentRequest = stripe.paymentRequest({ country: 'US', currency: 'usd', total: { label: 'Total amount', amount: totalAmount * 100, }, requestPayerName: true, requestPayerEmail: true, });

sweet gulch Sep 20, 2021, 6:48 AM

#

Hi All, I am using Stripe's ID Verification service and I Wonder can I test ID Verification result webhooks locally ? I have followed docs https://stripe.com/docs/webhooks/test#link-account but in trigger's list I had not found anything, related to ID Verification

Test a webhook endpoint

Test that your webhook endpoint is working properly before taking it live.

#

any experience and suggestion will be helpfully, thanks in advance

upper carbon Sep 20, 2021, 6:49 AM

#

Hey,
can I somehow get the data from all connected accounts payments via nodejs sdk?
I want to basically have the data from dashboard or connect overview.

gleaming merlin Sep 20, 2021, 7:08 AM

#

Hey guys, I'd like to confirm the tax rate will stick forever for the subscription when I set it before the checkout session:

Stripe::Checkout::Session.create(
  # ...
  subscription_data: {
    default_tax_rates: ["TAX_RATE_ID"],
  },
  # ...
)

The other one is when I set it for existing subscribers:

Stripe::Subscription.update(sub.id, { default_tax_rates: [TAX_RATE_ID] })

copper viper Sep 20, 2021, 7:46 AM

#

Heyya guys! I'm a newbie on subscription prorations, I've calculated the remaining time that is exact with the Stripe results but idk why the value of the unused time is $201.16. can you guys share some tips on how this was calculated?

hallow lake Sep 20, 2021, 7:48 AM

#

Hi, if a customer pays bill outisde of stripe, how can I mark it paid using stripe's pay API or any other?

golden cosmos Sep 20, 2021, 7:50 AM

#

amree

worn barn Sep 20, 2021, 7:59 AM

#

I posted a follow-up question in a thread that I think is now archived, so the question may not be seen... here is a link to it: #888469192674779176 message

vocal wagon Sep 20, 2021, 8:00 AM

#

Hello
Does anybody know how to get the netto amount in the API while using multiple currencies ?
(with the stripe checkout and subscriptions)
Lets say a user pays £25, but it needs to convert to EUR, while its stated in the stripe dashboard, but i need it in the webhooks

gentle thicket Sep 20, 2021, 8:09 AM

#

Hi, I created a developer roles on dashboard. It's possible to hide emails on live mode for this role?

vocal wagon Sep 20, 2021, 8:32 AM

#

@golden cosmos Do you have an answer ?

desert nebula Sep 20, 2021, 8:42 AM

#

Hi! I am using Zapier workflows to automate calendar scheduling through a payment.

I need to identify the product if I want to continue with the automation.

But I can only access payment/charge information in Zapier. So, I am trying to set up a webhook where I call stripe API to gather data about which product is related to a payment. I have been searching this info in the stripe API documentation, but I haven't found anything to link a payment with a product. Probably I am missing something... any ideas?

golden cosmos Sep 20, 2021, 8:51 AM

#

meteograms

meager hawk Sep 20, 2021, 8:52 AM

#

sotastica-zapier

golden cosmos Sep 20, 2021, 8:54 AM

#

Steven - net_amount

meager hawk Sep 20, 2021, 8:59 AM

#

Adam Tkaczyk-team roles

vocal wagon Sep 20, 2021, 9:03 AM

#

Hello @meager hawk I tried to create a payment method with the platform account stripe.createPaymentMethod and I created a customer of connected account, passing the payment method from front end

I receive this error: [qtp1422731565-23] ERROR spark.http.matching.GeneralError -
com.stripe.exception.InvalidRequestException: No such PaymentMethod: 'pm_1Jbh0PG34PzIluP1BPV5pQLp'; OAuth key or Stripe-Account header was used but API request was provided with a platform-owned payment method ID. Please ensure that the provided payment method matches the specified account.; code: resource_missing; request-id: req_mk7LVlvh5FvZVD

#

Hello how are you ? Thanks for your work guys, I have a question about the dev environment : I switch to webhook to validate payment so I use the docker image "stripe-cli" locally to resolve payment like webhook does, is it the good way or is their a better way to handle locally the payment validation ? 🙂

#

Hello

#

What would I do if I have my account blocked because some falses reasons ? Is there any customer service that I can call
I'm not sure this is the right server to ask this question in

cerulean pineBOT Sep 20, 2021, 9:11 AM

#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

lost carbon Sep 20, 2021, 9:20 AM

#

Hello
I am working on stripe issuing card integration. when virtual card is created and i create test authorization for $10 in my issuing_authorization.request i get amount 0.

Can you help me with this issue?

kindred frigate Sep 20, 2021, 9:46 AM

#

Why is it showing Transaction amount is SGD 1.00 in OTP screen to the customer while trying to save the card information.

finite surge Sep 20, 2021, 9:46 AM

#

Hey, how can I get any subscriptions API?

worn barn Sep 20, 2021, 9:52 AM

#

hopefully you amazing stripe-devs will go back to the questions asked over the weekend, but in case not 😀 : #dev-help message

bronze flint Sep 20, 2021, 10:07 AM

#

can we have to apply tax only for the customers who are from one specific country?

halcyon pike Sep 20, 2021, 10:26 AM

#

Hello, are you able to help with the .net sdk ? Specifically the response to a failed payment intent creation ?

barren otter Sep 20, 2021, 10:26 AM

#

Hi, can I subscribe to API releases only?
(I suppose it is here: https://stripe.com/docs/upgrades#stay-informed, but could you please confirm)

jade pier Sep 20, 2021, 10:36 AM

#

Hi guys, I've been looking into setting up Stripe Connect Custom accounts through the Stripe API - I've noticed that the documentation around agreement types for custom accounts says that the platform must attest that their users have seen/accepted the service agreement (https://stripe.com/docs/connect/service-agreement-types#accepting-the-correct-agreement) and says that at a minimum users must be presented with a link to the correct agreement and expressly consent to it (https://stripe.com/docs/connect/updating-accounts#tos-acceptance). Just a couple of things about this, do you know if its suitable enough to just present the link to the user? Also do you guys know if this agreement can be white labelled in some fashion (e.g. currently it says "Stripe Connect" throughout the agreement)?

Service agreement types

A service agreement establishes the relationship between Stripe and the platform's users.

Updating accounts and services agreement acceptance

Learn how to update the Connect accounts you manage through the API and how to best handle acceptance of the Stripe Connected Account Agreement.

edgy fable Sep 20, 2021, 11:06 AM

#

Hi, is it possible to get via API the card issuing bank?

somber citrus Sep 20, 2021, 11:25 AM

#

hello, I need to add 3D secure authentication (I'm creating subscriptions), but I'm little bit confused, should I start by catching invoice.payment_action_required event once the 3D secure card number card is attached? also if you please can provide me a guide to use 3D secure with subscriptions

soft dawn Sep 20, 2021, 11:30 AM

#

Hello! I need help with automation invoicing. Is here someone who knows how to do it? We have just receipts and we need also invoicing system.

smoky pasture Sep 20, 2021, 11:35 AM

#

Hello everyone

#

For SEPA direct debit, can I use the pre-made checkout session?

#

Or create a subscription in the dashboard which the customer can sign up to with SEPA direct debit?

jovial zodiac Sep 20, 2021, 11:42 AM

#

Hey Stripe,
Quick question, is there a way to separate out account balances by category somehow? Our use case allows our users to generate revenue from different sources that doesnt really make sense to mix into a single "balance" on stripe's side. If this isnt possible is it possible to create multiple accounts for a single user?

We're using Custom accounts by the way

quick fable Sep 20, 2021, 11:44 AM

#

Hello, what is the correct way to get a customer's default payment method? Is it by first querying the ID of the default payment method of the customer, then use the ID to GET the payment method object?

golden cosmos Sep 20, 2021, 11:47 AM

#

xfechx-sepa-subs

left crystal Sep 20, 2021, 12:05 PM

#

Hi 🙂 I have a question related to payout speeds. The following link: https://stripe.com/docs/payouts#standard-payout-timing provides an overview of payout speeds per country, but I was wondering if these also apply for payouts to connected accounts?

Receiving payouts

Set up your bank account to receive payouts.

cerulean frigate Sep 20, 2021, 12:11 PM

#

I'm getting the following error StripeAuthenticationError: You did not provide an API key. You need to provide your API key in the Authorization header, using Bearer auth (e.g. 'Authorization: Bearer YOUR_SECRET_KEY'). See https://stripe.com/docs/api#authentication for details, or we can help at https://support.stripe.com/.

My endpoint IS using the API key?

import { stripe } from '$utils/stripe';

export const post: RequestHandler = async (request) => {
  const session = await stripe.checkout.sessions.create({
    ...
  });
};

$utils/stripe

import Stripe from 'stripe';
const stripeSecretKey = import.meta.env.STRIPE_SECRET_KEY as string;
export const stripe = new Stripe(stripeSecretKey, {
  apiVersion: '2020-08-27'
});

thorn anchor Sep 20, 2021, 12:12 PM

#

We have to send customize email from stripe. which will contain our logo and text in emails

#

When customer download invoice there is no our logo inside pdf and emails

#

What we want just adding out text and logo inside invoice and receipt generate from stripe customer portal

unique blade Sep 20, 2021, 12:25 PM

#

Good morning, we have a Stripe connect integration and were just alerted by one of our customers that the Verifone P400 is no longer available. I am disappointed that I am hearing about this first from one of our customers instead of Stripe 😦 That aside, I have two questions: 1) is the "BBPOS WisePOS E" the direct replacement for the Verifone P400? 2) If so, what code changes, if any, do we need to make to support this device? The documentation doesn't look like it has caught up with this device (integration builder still show the P400).

terse rapids Sep 20, 2021, 12:38 PM

#

Hi guys i would greatly appreciate someones help on this so this is what im trying to do. I would love to know how i am able to allow one customer to proccess half of a payment and then sends an email link & SMS to another customer whos details were entered by the first customer to allow the second customer to pay the other half of the payment?

mortal nymph Sep 20, 2021, 1:04 PM

#

Hello, is it possible to update only the tax of a subscription?
And if so, this will only be applied on the upcoming invoice, or it will be applied already in the current?

ruby cosmos Sep 20, 2021, 1:23 PM

#

Hi there, we are using WisePad 3 and Verifone terminals for our POS system. Are there any options to add tips from the terminal itself (asking the client to do it before they make the payment)? So can we edit the final sum of the payment from the terminal?

fiery stirrup Sep 20, 2021, 1:55 PM

#

Morning all 🙂 Are there any docs about how Stripe queues events when a specific webhook endpoint starts returning errors? I mean, not just queueing failed ones for later retrying them but for when some specific events are not sent when generated but automatically queued for delivering minutes / hours later?

tepid talon Sep 20, 2021, 2:06 PM

#

Morning 🙂

There is an Upcoming renewal events setting, but it can be set to at least 3 days. What I need is an event that will be send 2-24h before invoice creation to report usage for metered billing. How can I do that? Is it possibe to set this value to 1 day? If not, what event should I listen for? Event invoice.created is already too late.

formal pumice Sep 20, 2021, 2:09 PM

#

is there a way to search stripe logs by payload? I want to search by all requests made with a particular email address but no customer profile has been setup

left crystal Sep 20, 2021, 2:14 PM

#

HI! 🙂 this page: https://support.stripe.com/questions/common-questions-about-payout-schedules says that first payouts can take longer. Is this also true for the first payout to a connected account?

Common questions about payout schedules : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

mellow summit Sep 20, 2021, 2:22 PM

#

Hi there, one of my client use stripe payments for woocommerce and they have an non issued payment problem. Their customers uses regularly iDEAL payments and in 1 payment does not shown on stripe in 10 payments. I couldn't figure it out. Does anybody help me about it?

vocal stump Sep 20, 2021, 2:33 PM

#

Let's say someone is on a yearly plan, and they change to monthly billing. If you just change it directly, they'll go to monthly billing and consume credit until they run out. Is there a neat way to let the end of their yearly plan be the starting anchor for their monthly billing, so they retain the (presumable) discount they got from yearly billing and don't run on the credit model?

#

I just had this happen to someone and they were confused they didn't get their yearly discount, which makes sense

formal pumice Sep 20, 2021, 2:34 PM

#

vocal stump Let's say someone is on a yearly plan, and they change to monthly billing. If yo...

put them on a trial for the remainder of the period

vocal stump Sep 20, 2021, 2:34 PM

#

Kind of need their subscription status to be active

formal pumice Sep 20, 2021, 2:34 PM

#

or use a Subscription Schedule

blazing fox Sep 20, 2021, 2:39 PM

#

Hello wonderful folks

I'm working through a potential fraudulent case with a custom connect account and attempting to see their full bank account to report it to their bank... I'm only seeing the last 4 digits of their account and can't figure out how to reveal the rest.

Is there a way to see this information?

warm ocean Sep 20, 2021, 2:43 PM

#

Hi. We make a first transaction with 3DS. Then we would like to make an authorize and capture 7 days later using the cus_XXX or pm_YYY of the first transaction?

vocal wagon Sep 20, 2021, 2:59 PM

#

We developed the payment gateway based on the - https://stripe.com/docs/js/elements_object/create

Stripe JavaScript SDK reference – Create an Elements object

Complete reference documentation for the Stripe JavaScript SDK.

#

In test mode payments are succesful but when we changed to Live API then payments are not going through

#

Hi All,

I am trying to understand Stripe prorations and have a question. I have a few plans,

Professional: charged annual at $3348
Ultimate: charged annual at $9348

I am trying to see how much a user will be billed if he tries to upgrade from Professional -> Ultimate 5 days before subscription renewal.

If i try to access the upcoming invoice end point and set a proration date in future, which is 5 days before subscription renewal (15th Sept 2022), I see that the user will be charged $9430, below is the breakdown

Unused time on professional after 15 Sep 2022 -$45.63
Remaining time on Ultimate after 15 Sep 2022 $127.41
1 × Ultimate (at €9,348.00 / year) $9,348.00
Sub total $9,429.78

I am not understanding why stripe is adding 1 × Ultimate (at €9,348.00 / year) $9,348.00 and help on elbaorating will be really helpful.

Thanks.

fiery stirrup Sep 20, 2021, 3:20 PM

#

Hi. Can someone help me understand the fees related to a dispute and the transfers / reversals required by a Platform Account in order to charge a connected account the right amounts? Here's an example of what I am seeing right now and I would like to double check that those transaction amounts and fees are the right ones.

untold flint Sep 20, 2021, 3:21 PM

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Hi, i have a company in the us and i need to make payments links in Argentina for our customers, Stripe can help me ?

mild hare Sep 20, 2021, 3:26 PM

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Good morning!
I'm working on Multi Currency Stripe Connect charges. When we make a refund to a charge we are trying to figure out how much was taken from Our Stripe account Vs the Seller stripe account. There doesn't appear to be a way to get those numbers in the local currencies.

Initial Charge
Amount: 115 GBP
Application Fee: 25 GBP

Partial Refund (Tax)
Amount: 15 GBP
refund_application_fee: false
reverse_transfer: false

Full Refund
Amount: nil
refund_application_fee: true
reverse_transfer: true

We are having problems on the full refund and getting the amount that was pulled from our stripe account and connect account in their local currency.

Connect account is in EUR
Our account is in USD

Specifically we want to know the amount of money that is getting into the account because there is a hidden exchange rate fee that can only be calculated when we find the balance

bronze flint Sep 20, 2021, 3:38 PM

#

can we limit allowed countries for billing address during checkout session???

wheat granite Sep 20, 2021, 3:41 PM

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hello, I'm trying to achieve the following behavior:

Increase quantity of subscription item > Get immediate prorated invoice for increase
Decrease quantity of subscription item > No refund
Increase quantity of subscription item again > Stripe recognizes you've already paid for that increase and does not charge
At the start of the next billing period, stripe bills at whatever the current quantity is set at as normal.
(sort of a "high water mark" for immediate prorated invoices)
I've looked at the proration_behavior and the proration_date when updating a subscription item, but so far no luck. Any recommendations?

past lintel Sep 20, 2021, 3:44 PM

#

Hi , is it possible to update current phase in subscription schedule ?

river stream Sep 20, 2021, 3:45 PM

#

Hi Team I am looking to hide the AVS check after putting the payment details as customers are having issues and complaining about re entering the postal code again

#

is there a way to hide or remove it

#

i am using Kajabi for content and offers

queen oriole Sep 20, 2021, 4:03 PM

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Hey so I’ve got stripe integrated through gravity forms but for the life of me googlepay and apple pay options do not appear and I need them for my client. Thoughts on what could be wrong?

cosmic sable Sep 20, 2021, 4:11 PM

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Hi anyone can help me with transfers api

#

I am getting error of insufficient funds.

somber citrus Sep 20, 2021, 4:16 PM

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hello, What event I can catch to know that the 3D secure authentication is required? invoice.payment_action_required or payment_intent.requires_action?

bold basalt Sep 20, 2021, 4:19 PM

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@somber citrus hello, creating a thread for you one sec

stone eagle Sep 20, 2021, 4:24 PM

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I have inherited an older program that is running .net framework 4. Does stripe support .net framework 4?

bold basalt Sep 20, 2021, 4:31 PM

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creating thread on this msg

tough cloud Sep 20, 2021, 4:36 PM

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Hi team, I ran scripts on our dev DB and hit a rate-limiting issue. Because of this my scripts ran halfway (Not a big issue on dev side but on production that WILL be an issue). It says that on production you allow higher rates, but that does not make sure my scripts will run. How do you recommend avoiding this rate limiting issue?

P.S. Im running my scripts through my node / express backend using a route to do so with promise.all() to run scripts on all users with customerIDs at once.

vocal wagon Sep 20, 2021, 4:41 PM

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Is there a way to add shipping to stripe checkout session without creating a shipping_rate in the dashboard, that is give every information (such as shipping's price and method) through the Stripe API.

hidden bluff Sep 20, 2021, 5:19 PM

#

If I refund bigger amount than charged amount,

#

What happens?

nova bane Sep 20, 2021, 5:37 PM

#

Does anyone know the best way to accept ACH payments through a form on client side with Stripe JS while staying PCI compliant?

I am using Stripe Elements in React with every other payment option, but if I use tokens, won't the payment details potentially be exposed to other non-compliant servers (ie. my backend)?

crude fern Sep 20, 2021, 5:37 PM

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Is there a way to do multi party payments with a subscription. Use case: user signs up for a subscription that gets billed every month. Money then gets paid out to a 3rd party (customer) and my platform takes a fee. I see these docs: https://stripe.com/docs/connect/collect-then-transfer-guide but unsure if this works with subscriptions or just direct checkout.

vapid robin Sep 20, 2021, 5:40 PM

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Hi,
I have quite a simple question but i didn't find a clear answer in the documentation on how are the payment fees applied, is it when the stripe user withdraw to its bank accound or are the fees added on the price that the client will pay ?

clever isle Sep 20, 2021, 5:47 PM

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Hi Stripe, my email id already have access to Stripe Platform account and I am trying to create a Connect account with same id and the onboarding link is redirecting to my website instead of onboarding stripe site? Can you please suggest if I could use same email or different email?

#

Hi Stripe, I have a question regarding stripe connect setup. To create a Stripe connect account, Can I use same email/phone number credentials for both Test and production connect accounts? or does it requires separate accounts.

vocal wagon Sep 20, 2021, 5:50 PM

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Hello, I am trying to send an email to the costumer after the payment is complete so I am trying to get his email adress from the checkout, but I can't find anywhere how to get it. Can you help me with it?

fiery stirrup Sep 20, 2021, 5:55 PM

#

@bold basalt Got an example for you: evt_3JbqeALNS7fsUd0U1oZN8EMq

quick fable Sep 20, 2021, 6:06 PM

#

Hello, I'm trying to get the default payment method of a customer (using .NET), but I'm getting null even when there is indeed a default payment method set in the dashboard, need help!

tepid talon Sep 20, 2021, 6:18 PM

#

Hello 🙂

I have a question about Subscription Schedule - can I create a schedule that will update prices only once forever?

From the use cases docs I think all of them have set phases.iterations to value > 0. What If I leave it 0?

worn barn Sep 20, 2021, 6:21 PM

#

Is it possible to filter a customer list based on anything other than email? (reference: https://stripe.com/docs/api/customers/list) Specifically, it would be good to find only those customers that have been assigned a particular metadata value (to act as a flag).

tepid talon Sep 20, 2021, 6:22 PM

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worn barn Is it possible to filter a customer list based on anything other than `email`? ...

Hey 🙂 https://github.com/stripe/stripe-dotnet/issues/1148#issuecomment-910895602

It's currently not possible to filter based on metadata

smoky gorge Sep 20, 2021, 6:27 PM

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Hi, I would like to know how long it takes to pay from a stripe to bitcoin

balmy sun Sep 20, 2021, 6:32 PM

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Hi, I would like to know if there is a way to apply two coupons on a subscription. I have 2 products and each product have a coupon. If it is not possible, is it on the dev timeline?

vernal iris Sep 20, 2021, 6:35 PM

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Hello there! I am setting up a WooCommerce website for a client and in WooCommerce Payments with Stripe plugin their Social Security Number and their Business EIN number keeps failing. I've tried both. and no good. They are verified numbers but won't go through. How do I fix any suggestions?

hot lagoon Sep 20, 2021, 6:52 PM

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Hi - question about Stripe Identity, I didn't see anything in the docs. Is there a way to control which methods that a user can verify their IDs? We're unable to accept an uploaded file, it needs to be a photo taken from a phone or webcam.

Just wondering if it's possible to nix the last option to upload a document.

crisp falcon Sep 20, 2021, 7:12 PM

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Hi, it doesn't look like a subscription can be created unless there is a default payment method set for the customer or to the subscription.

Is that true? Or is there a way to create a subscription that doesn't have payment information, such that it will generate invoices at the end of the billing period (which then the subscrirption becomes past due)?

wheat granite Sep 20, 2021, 7:42 PM

#

is it possible to view subscription item metadata in the dashboard web ui?

reef gazelle Sep 20, 2021, 7:46 PM

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Is there any way to apply an amount_off coupon multiple times to a subscription? For example, we have a new subscription coming out that's $30 per seat. We want loyal customers to be able to renew into this subscription at their old price of $8.50 per seat. The percent_off is only precise to 2 decimal places, so because of rounding, we won't actually be exactly on 8.50, more like 8.499.

blazing fox Sep 20, 2021, 7:50 PM

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Is there a way when adding the external account (https://stripe.com/docs/api/external_account_bank_accounts/create ) to default the payout schedule to manual? https://stripe.com/docs/payouts#payout-schedule

I'm not seeing that in the API.

knotty prairie Sep 20, 2021, 7:57 PM

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Hi there. I want to add iDeal to my Shopify store with Stripe and a freelancer has offered it to me. Is there a way to give me employee access to my Stripe account?

supple cedar Sep 20, 2021, 7:59 PM

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Hi there, I am testing the Stripe Checkout session with Stripe Connect custom. Everything work well except that I am having this error when the Due Amount is greater than 3000$.

Request req_iPZftrAzTH85E0: The Checkout Session's total amount due must be no more than $3,000.00 CAD for the provided payment method types.

Note that I am using the Stripe Python library. The provided methods are card and acss_debit

glad locust Sep 20, 2021, 8:00 PM

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Hi ! Just a quick question about ACH Debit Verification without Plaid -- how much is sent to the client bank account for the two verification deposit? Is there a minimum amount?

tight reef Sep 20, 2021, 8:09 PM

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hello! quick question about Plaid/Stripe integrations. I am trying to set up logic in my application that allows me to payout users for completing surveys. I have successfully linked Plaid and Stripe and I am able to create a bank token. Now I am trying to figure out how to create a payout with Stripe using this bank token. Has anybody done this before? or know if its even possible?

analog dew Sep 20, 2021, 8:13 PM

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Hi there, I'm looking at the Custom Connect update requirements for the January 12, 2022 requirement changes. Is there a way to get a connect account to have future_requirements in test mode so that we can build updates to our platform that key off of those future requirements?

knotty prairie Sep 20, 2021, 8:22 PM

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@crimson needle Ok, and is there a way for a Stripe employee to install iDeal for me?

#

Because that person of five does not give me much confidence.

errant thicket Sep 20, 2021, 8:46 PM

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Just tried out my new BBOS WisePOS E today and it is painfully slow. So slow that it simply will not work. We tried Wifi and hard-lined--same result. Has anyone else experienced this? Is this perhaps a known issue that maybe will be fixed in an update?

crisp falcon Sep 20, 2021, 8:54 PM

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Hi, is there a way to designate a subset of a customer balance to only be used for particular product/prices?

atomic pawn Sep 20, 2021, 9:41 PM

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Hi I'm following the custom payment flow here (https://stripe.com/docs/connect/creating-a-payments-page?ui=elements). I've set it up so the frontend calls confirmCardPayment and the backend listens to the payment_intent.succeeded webhook. In the webhook, we set the user's status to something like paid. This all works.

On the frontend, once the user's status is paid, I want to move them to the next part of the onboarding flow. This is where I'm having trouble. My understanding is that I should wait for the webhook to change the user's status on the backend. However, this is asynchronous. How will the frontend get that status update? Do I have to poll or use websockets? I can't fetch the status right after confirmCardPayment returns because there seems to be a slight delay in the webhook delivering so the status isn't changed right after confirmCardPayment goes through. Just wondering if there are Stripe best practices here.

hollow turtle Sep 20, 2021, 9:53 PM

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Hi, it says here in the Customer Portal Settings that you can allow customers to apply a promotion code. Despite this, there doesn't appear to be a place to apply a coupon code in the Customer Portal. Is this not possible, or am I missing something?

ornate kiln Sep 20, 2021, 10:03 PM

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Hi team! is there anyway to not use web workers when setting up stripe payment inside our app? There's a bug with electron (https://github.com/electron/electron/issues/24965) that's causing our app to spike in memory usage if we include any long running web workers

Screen_Shot_2021-09-20_at_6.02.46_PM.png

split viper Sep 20, 2021, 10:33 PM

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Hi, I need to support coupons in a checkout page im building. Do I need to calculate the discount myself or is there a way I can apply a coupon to a list of products and see the new price?

Background - Im creating my own checkout page for setting up subscriptions and I need to accept BECS payments unfortunatly Stripe checkout does not support it (yet).

weak vault Sep 20, 2021, 10:49 PM

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Hello! This is an API integration issue I think. I’m receiving the error “ No such source: 'src_1JbUeVE28VIX0Bl3Wmm5OUrr” when trying to test my Woocommerce/Stripe checkout. I have my Woo and Stripe set to ‘live’ mode and I’m using a real card to try it out. It worked whenever I had everything in ‘test’ mode with a test card. Any ideas? I'm trying to use fantastic plugins' "SUMO subscriptions" to make the product a monthly recurrence. Not sure if that's messing things up.

blazing raft Sep 20, 2021, 11:07 PM

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[Stripe Sigma question] How to convert subscription.created to a particular timezone in Stripe Sigma's sql? I tried AT TIME ZONE 'America/Los_Angeles' but it doesn't seem to convert.

rustic flicker Sep 20, 2021, 11:08 PM

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Hi! Anyone knows why this happens: error: Cycle in dependencies between targets 'Stripe' and 'StripeCore'; building could produce unreliable results. This usually can be resolved by moving the target's Headers build phase before Compile Sources.

unreal ingot Sep 21, 2021, 2:45 AM

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What's the best way to handle a Session Checkout for lineItems that are from different vendors. For instance, say I have two LineItems, one is from a brand for catfood and another is for sporting goods. How would I apply two different discount promotion codes?

jovial zodiac Sep 21, 2021, 2:55 AM

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Hey Stripe!
Is there a way to know (maybe via webhook) when a specific charge moves from an account's pending balance to the available balance? I noticed the balance.available webhook, but the object that is passed is the 'Balance' object and there is no way to know which charge triggered it.

gleaming merlin Sep 21, 2021, 3:43 AM

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Not sure if this is the right place to ask, but I'm trying to get the product name of what was paid in Shopify. I can see the PaymentIntent payload, but I can't tie it back to the product in Shopify. The only clue that I can see is the oder_id in the metadata sent by Shopify, but it doesn't seems like similar order in in Shopify

vocal wagon Sep 21, 2021, 4:16 AM

#

Hello

#

Iam locked out of my account

#

I need help

cerulean pineBOT Sep 21, 2021, 4:17 AM

#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

mossy cape Sep 21, 2021, 4:36 AM

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can a payment intent get into a “requires_confirmation” status if this payment intent is a manual off_session payment

dense kelp Sep 21, 2021, 5:15 AM

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Hi, I am trying stripe smart auto retires. Is there any way we can check if auto retires is enabled/scheduled for any past invoices?

dense kelp Sep 21, 2021, 5:16 AM

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dense kelp Hi, I am trying stripe smart auto retires. Is there any way we can check if auto...

When payment fails, it is been auto retried for few days by stripe and if subscription is updated/upgraded manually, new invoice in generated and old invoice is still auto retried which is what I don't want to happen. If new invoice is generated, old invoice should not auto retried

upper bolt Sep 21, 2021, 5:54 AM

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Hi , I am trying to restrict customer from adding same card again and again , but there's no API for that as of now , can you please help me out and let me know if there's genuine workaround or API for that ?

golden cosmos Sep 21, 2021, 5:55 AM

#

aditya-invoices

golden cosmos Sep 21, 2021, 6:15 AM

#

Adarsh-cards

steel berry Sep 21, 2021, 6:16 AM

#

hi. think there's a bug in the example code in stripe docs at https://stripe.com/docs/payments/checkout/fulfill-orders

Fulfill your orders

drifting marlin Sep 21, 2021, 6:22 AM

#

Hi all, was wondering if anyone knew if there is a way to add additional information to subscription receipts? I would like to attach an account number to each subscription.

steel berry Sep 21, 2021, 6:23 AM

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steel berry hi. think there's a bug in the example code in stripe docs at https://stripe.com...

I now see the code is colored RED to show it should be replaced with the green... some people may not realize that is code that should be dropped from the previous example 🤕 maybe strike it out too or use +++ and --- next to the blocks

marsh abyss Sep 21, 2021, 7:53 AM

#

Using the test card 4242

I am getting this error when trying to use stripe.paymentMethods.attach

"message":"This PaymentMethod was previously used without being attached to a Customer or was detached from a Customer, and may not be used again.",

#

Are the test cards unattachable? or do I have another problem going on here

slender tree Sep 21, 2021, 8:32 AM

#

Hi there,
for 'canceled' subscriptions (e.g. when creating a subscription + confirming the paymentIntent with a sepa_debit test card, that transitions from processing to requires_payment_method after 3 minutes ) - do we have to create a new subscription or can we reuse/reactivate the one we have?

Or: is 'canceled' a terminal state, like incomplete_expired?

slender tree Sep 21, 2021, 8:36 AM

#

slender tree Hi there, for 'canceled' subscriptions (e.g. when creating a subscription + conf...

I know for manual cancellation it says: "f the cancellation has already been processed and the subscription is no longer active, a new subscription is needed for the customer"

meager hawk Sep 21, 2021, 8:47 AM

#

crehbichler-subscriptions

whole swan Sep 21, 2021, 9:00 AM

#

Hello, suppose I create 1 subscription with card abcd and after that on next day I'll create another subscription with same card abcd . But before creating subscription, I'm checking existing customer payment sources to prevent duplicate entry for same card. So I'll search for same card fingerprint. If found, then first I'll detach that payment source & then attach new payment source. So my question is will be 1st subscription failed on next billing cycle? Because we detached that payment source.

vocal wagon Sep 21, 2021, 9:24 AM

#

Hello All,

I am trying to upgrade a user subscription which is paid annually 5 days before expiry by using someting like this below

update_subscription = Stripe::Subscription.update(
        stripe_id,
        {
          cancel_at_period_end: false,
          items: [{
            id: current_subscription.items.data[0].id,
            price: plan_id
          }],
          proration_date: (Time.zone.now + 360.days).to_i
        }
      )

The user is charged the correct amount but i don't see the next billing date changing, its still 21st sept 2022, i would expect it to be 21st Sept 2023.

Any help on this would be really great.

elfin plover Sep 21, 2021, 9:28 AM

#

Hi, is there any way to receive the customer's e-mail from checkout as a parameter in the success_url similar to the {CHECKOUT_SESSION_ID}? Something along these lines: /success.html?session_id={CHECKOUT_SESSION_ID}&customer_email={CUSTOMER_EMAIL}

latent niche Sep 21, 2021, 9:39 AM

#

Hello, exists any example with use in frontend Stripe Elements and Stripe.js ?

#

I am customization plugin for Wordpress of unique payments

#

customization custom plugin, made by colleague

worn barn Sep 21, 2021, 9:42 AM

#

Is there a way to charge a metered subscription item (create a usage record for a particular quantity) in the dashboard ... i.e. the manual equivalent of https://stripe.com/docs/api/usage_records/create ?

Stripe API reference – Create a usage record

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

quaint drum Sep 21, 2021, 9:47 AM

#

Is there a way to get a testing account , we are a team for providing payments dev service ?

cerulean frigate Sep 21, 2021, 10:07 AM

#

Should taxes appear in Stripe Checkout? I've created a 10% GST (inclusive) but it doesn't add a line item in checkout to show the tax.

dusk vault Sep 21, 2021, 10:21 AM

#

Hello could anyone help me in setting up whitelabel stripe account ?

fallow sluice Sep 21, 2021, 10:50 AM

#

Hi, i have this issue when using stripe CLI, sometimes event was triggered in CLI and sometimes is not.

For example invoice.paid is called in the terminal but then invoice.finalized is not and it causes error at my side. Just want to know whether will it happen when its not using stripe CLI? because im not sure whether it is just stripe CLI.

plush orbit Sep 21, 2021, 10:51 AM

#

hi all is anyone knows where is Stripe corporate office located in dubai ?

cerulean pineBOT Sep 21, 2021, 10:51 AM

#

:question: @plush orbit Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

frosty coyote Sep 21, 2021, 11:04 AM

#

Is there a way to get the full checkout URL from a checkout session id, through the postman workspace?

rotund anvil Sep 21, 2021, 11:23 AM

#

I was hoping to connect to someone from Stripe to chat about In-Person Payment Solutions available in Australia using a physical payment device or reader?

warm ocean Sep 21, 2021, 11:46 AM

#

Hi. I want to make 2 online payments. Is it possible? Is there a specific time to respect between them?

golden sparrow Sep 21, 2021, 11:52 AM

#

Hi guys!
One of my connected accounts (production) has chosen the wrong kind of company. She is not able to "go back" or choose another. Am I able to reset the onboarding information for a certain connected account?

tawdry peak Sep 21, 2021, 11:56 AM

#

Hey,

I'm not sure if this is a bug or I'm doing something wrong.

Price update request using DASH successfully.
https://dashboard.stripe.com/test/logs?method[0]=post&method[1]=delete&direction[0]=connect_in&direction[1]=self

Price update request using API (stripe-go lib)
https://dashboard.stripe.com/test/logs?method[0]=post&method[1]=delete&direction[0]=connect_in&direction[1]=self&starting_after=1632222785-req_RYvkM8sHyg5Xoq

As you can RequestBody for one and other is totally different even do I've conformed with the input params of this function
https://github.com/stripe/stripe-go/blob/master/price/client.go#L53-L59

Best,
Filip

still abyss Sep 21, 2021, 12:01 PM

#

Hi,

I wanted to get more information on the AFA-compliant APIs that would be needed for recurring charges in India via cards.

Reference Doc: https://support.stripe.com/questions/important-updates-to-rbi-regulations-on-recurring-card-payments-in-india

Important updates to RBI regulations on recurring card payments in ...

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

meager hawk Sep 21, 2021, 12:01 PM

#

@still abyss I'd suggest reaching out to https://support.stripe.com/email ! I'm actually not in the loop as to what is being referred to there.

still abyss Sep 21, 2021, 12:02 PM

#

Unfortunately, this is so new that doesn't seem like Support has an answer. We tried reaching out to a CSM as well, however no information has been provided yet.

#

Asking here, in-case as developers you are familiar with the new developments. This is time critical as the regulations become applicable starting 1st Oct and Stripe hasn't released APIs yet.

meager hawk Sep 21, 2021, 12:06 PM

#

That's fair! I have no information on this unfortunately.

lost carbon Sep 21, 2021, 12:11 PM

#

hey there i would like a suggestion.
is there a way to create issuance cardholder to be instantly verified? This is for testing purposes in test environment

vocal wagon Sep 21, 2021, 12:17 PM

#

[Topic: Card Issuing] Is there a way to find all transactions (by cards) related to succeded paymentIntent? I mean, my goal is to understand how objects are related (Card Transaction, PaymentIntent, Charge, BalanceTransaction)

still abyss Sep 21, 2021, 12:18 PM

#

@meager hawk Thanks for your response. Do you think any other colleague in this forum would be able to help?

quaint aurora Sep 21, 2021, 12:19 PM

#

Hello. Question about stripe.js and IBAN element. In TEST mode.

https://jsfiddle.net/nt3p9m2r/

Why stripe.js iban form show that DE89370400440532013000 is valid but for example IT89370400440532013000 is not valid

But it must be valid because of https://stripe.com/docs/connect/testing#account-numbers

meager hawk Sep 21, 2021, 12:19 PM

#

@still abyss no. Support can help! I saw someone internally asking the team involved exactly this question(probably escalated from your support case), you'll get an answer but not here.

vocal wagon Sep 21, 2021, 12:22 PM

#

Hi there, I have a react/node application integrated with stripe. I use checkout and customer portal (via redirection).
I would like to show the Update plan option in the Customer portal, but I haven't managed to do so yet

nimble crater Sep 21, 2021, 12:23 PM

#

Hello guys, I'd like to integrate EPS and Giropay onto my webstore (Shopify) but I have no idea how. Could somebody help me with this? Many thanks!

meager hawk Sep 21, 2021, 12:24 PM

#

@nimble crater you need to contact Shopify's support for help with that.

nimble crater Sep 21, 2021, 12:24 PM

#

meager hawk <@!429247650970468352> you need to contact Shopify's support for help with that.

Ah that's a good start to take note! Thank you for the first step

modern vessel Sep 21, 2021, 1:02 PM

#

I cannot login to the stripe account. When I use forgot password, it says it doenst recognize the email

cerulean pineBOT Sep 21, 2021, 1:02 PM

#

:question: @modern vessel Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

bronze flint Sep 21, 2021, 1:10 PM

#

can we able to limit the available countries(billing) from stripe checkout?

vocal wagon Sep 21, 2021, 1:23 PM

#

Hi, im using the plugin stripe in wordpress, and i have this error This payment could not be processed, please try again or use an alternative method.

#

Hi, in docs I've seen information that "If we are unable to verify your identity programmatically, Stripe might need to request additional documentation" - can you provide me with any pointers when this requirement occurs? To put it in another way - what would be the difference between request for account creation that self-verifies and one that require ID documents?

hollow arch Sep 21, 2021, 1:33 PM

#

hello everyone I'm looking for a french tutorial on stripe connect custom account creation if anyone know a good tutorial can you send me the link ?

quaint aurora Sep 21, 2021, 1:36 PM

#

Hello. Stripe Connect. Where to find age limits in doc for create connected account?
Must be at least 13 years of age to use Stripe
Is 13 limit for all countries?

surreal garden Sep 21, 2021, 1:38 PM

#

Hi, I am looking to create subscription with Terminal. Is this possible? I have created an integration so that a subscription gets created as in complete, I take the invoice from the subscription and pass the payment Intent to client to process payment using terminal, but this fails with error that "card_present" is not a payment method on the intent. If I try to update the intent to include this I get an error that says you cannot update the payment method of an intent that was created using Invoices. What should I do? How can I use Terminal with Subscriptions?

vocal wagon Sep 21, 2021, 1:39 PM

#

Hi, could someone help me with the mirakl connector integration?

#

Hello everyone! I am working on an off-prem/online payment solution for retail/restaurants and think stripe is perfect for my use case, but I want to clarify a few things.

If I take payments online, would I be able to send payment to the brand's merchant processor via stripe? naturally, in the retail market, there are a ton of different processors, so I would want to have payment submitted via stripe, but ultimately process the transaction on the POS(or at least have it resolve there) - with whatever gateway/merchant processor the store is already set up with - would this require a stripe --> pos integration or a stripe --> pos --> merchant processor integration or should I forget about the pos and just integrate directly to the merchant processor.
I read conflicting things about stripes integration with POS Systems. Some articles say stripe is not integrated with any pos whereas others say that stripe can communicate with any POS. Specifically, I am curious about off-prem payments. No payments will be taken in-store on stripe hardware, only through the stripe SDK or checkout module. What is the level of effort to get stripe communicating with a POS?
What sort of data does stripe provide and would I be able to pull reports via API?
Does stripe allow UI elements to be added to the pos. For example, if I want an "off-prem" button that would initiate a post to a webhook controller, could this be done through stripe, or is that a question for the POS peeps.

AND FINALLY! You all are amazing for having a discord channel, thank you for making it so easy to work with your tools. THANK YOU!

#

Hello, on this document https://stripe.com/docs/payments/checkout/custom-success-page is there any other way I could get the checkout session id in the success page

Customize your success page

Learn how to display a confirmation page with your customer's order information.

queen finch Sep 21, 2021, 1:56 PM

#

Hey all, hope the board is doing well. I'm a dev just got dropped into a hellfire project and was hoping someone might know the answer to this:

vocal wagon Sep 21, 2021, 1:56 PM

#

vocal wagon Hello everyone! I am working on an off-prem/online payment solution for retail/r...

any links to docs/reading would be helpful. I have scoured over, but have not been able to find most of these answers.

queen finch Sep 21, 2021, 1:56 PM

#

I have a client who has an existing stripe account, but nothing but finger-pointing as to who's the actual owner-admin of the account. Is there any way to find out what email address is actually attached to the OA Stripe account?

quick fable Sep 21, 2021, 2:13 PM

#

Hello, can somebody walk me through the abstract steps of setting a card to a customer, then use that card every time to bill for anything the customer purchases (both recurring and one-time)? I know there's customer.invoice_settings.default_payment_method.

mild hare Sep 21, 2021, 2:24 PM

#

Good morning! When I refund a Stripe Connect Charge with an Application Fee. How do I find out how much was taken out of my account in a multi currency situation? I found that I can get a result by looking at the associated charge application fee refunds. But this only returns the amount taken out of the connect account not the primary stripe account. We noticed that there is a hidden variable exchange fee so we can't just use the exchange rate that is returned.

bronze flint Sep 21, 2021, 2:32 PM

#

can we set default values to shipping address on checkout?

rocky turret Sep 21, 2021, 2:33 PM

#

Hi all

How can we apply Tax to products created by Stripe Dashboard ?

we are using these products/prices in Client only integration checkouts.

Looking for your kind response.

Thanks.

upbeat grove Sep 21, 2021, 2:33 PM

#

Hi, I am using ready made checkout page for reoccurring payment. Is it possible to edit the price for the first month?

rocky turret Sep 21, 2021, 2:34 PM

#

upbeat grove Hi, I am using ready made checkout page for reoccurring payment. Is it possible ...

See Prorated Sunscriptions DOC.

vocal wagon Sep 21, 2021, 2:40 PM

#

Hi, I am using the discover card 6011111111111117 listed here https://stripe.com/docs/testing, but i am getting card is not suported error any help on this would be helpful

somber citrus Sep 21, 2021, 2:43 PM

#

Hello, Please if you can help, I'm getting this error 'payment_intent_incompatible_payment_method' and this is the req id: req_xC0nDtiT0FWBD8

glad lynx Sep 21, 2021, 2:44 PM

#

Hi, we're starting to integrate stripe subscriptions, we're only likely to have a few products so I'm looking at creating them in the dashboard. I can't see a place in the dashboard to add a lookup_key to the prices like it uses in the sample integration builder. Is this not possible to do from the dashboard and I'm forced to use the API?

shell ruin Sep 21, 2021, 3:09 PM

#

Hello, I am trying to make some stats on our subscriptions in an R Shiny dashboard, and I want to query stripe API to retrieve subscription information. I need then to use the R httr package to launch the curl request from R. However I am unsure how to pass the API key from there. Anyone familiar with this? Alternatively what type of auth is actually used for the curl command? Can it be put in a URL query argument, in an HTTP header such as the Authorization header, or in an argument inside the request body?

latent niche Sep 21, 2021, 3:18 PM

#

@meager hawkI have other doubt about example charges y Elements

#

can you open again the thread?

vocal wagon Sep 21, 2021, 3:39 PM

#

Hello, I am integrating connect express. I have a user to whom I have passed the autogenerated link to do the onboarding. But once it finishes, the account created in my dashboard does not appear.

patent sandal Sep 21, 2021, 3:40 PM

#

Hi,

How do I charge a user for one-time purchase and passed along the product’s priceId without using Stripe Checkout?
For example, I have a priceId = price_1TimePurchase

I know I could charge with:
stripe.checkout.sessions.create({
mode: 'payment',
payment_method_types: ['card'],
line_items: [
{
price: priceId,
quantity: 1,
}……

However, how can I achieve that Stripe Elements?

exotic abyss Sep 21, 2021, 3:42 PM

#

Is there anyone can help me why my stripe code to show apple pay button is working on iMac Safari but not showing on iPhone Safari?

warm ocean Sep 21, 2021, 3:43 PM

#

Hi. Is there a void payment system with payment_intent ?

oak dove Sep 21, 2021, 3:45 PM

#

I want to update subscription tax rate, So here's my code

backednd
return key.subscriptions.update(sub,{
items: plan
})

Frontend

let plan = [];
let data = {
plan: planId,
tax_rates: [taxid]
};
await plan.push(data);
updatesubscription(subid, plan)

but now i get error "Cannot add multiple subscription items with the same plan: price_1JDy49AiIteXI5oGhhfF8IdM"
but if i do not pass plan i get "You must pass one of plan, price, or price_data."

how to resolve this?

worldly python Sep 21, 2021, 4:11 PM

#

Hello, does the alipay paymentIntent have the 6 hour expiry?

carmine lintel Sep 21, 2021, 4:20 PM

#

Hello - I am having an issue with preventing the capture of a paymentIntent. I have been encountering an occasional error within my app: This PaymentIntent could not be captured because it has a status of requires_payment_method. Only a PaymentIntent with one of the following statuses may be captured: requires_capture.. I'm not sure how/why this is happening but I'm trying to fix it with the following code and the paymentIntent is captured even though I stop the function

try
        {
            $pi = $stripe->paymentIntents->retrieve(
                $this->paymentIntentId,
                []
            );

            $pi->status = 'requires_payment_method';
            // ^^^ this is just for development

            if($pi->status == 'requires_payment_method')
            {
                DB::rollback();
                $this->paymentError = true;
                return true;
            }

            ...

fiery stirrup Sep 21, 2021, 4:20 PM

#

QQ: Can you guys talk about tools that you are using? Ex. We LOVE your docs. Are you using any specific tool for generating them?

upbeat grove Sep 21, 2021, 4:32 PM

#

can i generate the link to customer portal for the user to change their payment method from the dashboard or I must do it via API?

tawdry peak Sep 21, 2021, 4:34 PM

#

tawdry peak Hey, I'm not sure if this is a bug or I'm doing something wrong. Price update ...

Is there a possibility to unarchive this thread?

somber citrus Sep 21, 2021, 4:34 PM

#

hi, I used a 3D secure test number 4000002760003184 I get the setup_intent.succeded event but I'm always getting the charge.failed event, is there some specific 3d secure card number to get successful payment or it should work with the card number I'm using!

viscid burrow Sep 21, 2021, 4:35 PM

#

req_AEjJeqTfypV84A

#

resource_missing - source
No such token: 'tok_1JcBlXHnzkM7EAuHN8vUqKiH'

#

Can someone assist with this? Was the token not created? Or is something wrong with the token?

#

*Might be related to a 2nd issue where we had "Connect" set up on that platform account but today the Settings > Connect disappeared and we can not get into our Connect settings to update URIs etc. Is anything wrong with that account that you can see?

vocal wagon Sep 21, 2021, 4:44 PM

#

@daring lodge Just following up, thank you for your time. We are looking for a way to avoid having to be integrated with each and every one of our client’s gateways in order to facilitate off-premise payment processing. Our idea was to have stripe’s checkout module integrated with our in-house payment screen UI. Stripe would collect customer payment information but not process it — instead, it would send that information back to the POS. The POS would then process payment with the client’s gateway just like any other in-person transaction. That way there’s no need for us to integrate with that particular gateway/processor — they can just use their existing one.
It sounds like the “stripe sends POS customer information” step I described is not supported. Could you explain why?
You mentioned Stripe Connect could be a way around us integrating with a million different processors. How?

dim hearth Sep 21, 2021, 4:49 PM

#

@vocal wagon I'm going to go ahead and reopen your existing archived thread. Do you mind reposting your question there when I do?

copper panther Sep 21, 2021, 5:01 PM

#

Q: For SetupIntents the documentation states "Do not maintain long-lived,** unconfirmed** SetupIntents as they may no longer be valid". What does "unconfirmed" mean in this case? How long are SetupIntents good for?

abstract compass Sep 21, 2021, 5:15 PM

#

We are building a subscirption integration with Stripe. One thing we noticed is that the orderID of subscription looks like sub_1Jc32WHHxiXor07stHXx7z86 which looks really ugly (especially from the user stand point when they receive it on the confirmation email). Is there a way to have orderID that looks more like a normal orderID that is easier for humans to understand?

elder vale Sep 21, 2021, 5:34 PM

#

hi, im creating stripe integration. Few days ago it worked, but today it's now working and payment method is suspended. I dont have negative balance. Can someone help me with unlocking it?

worthy lagoon Sep 21, 2021, 5:35 PM

#

Hello Guys,

We are a dev team that works under a WordPress site start-up and have troubles with plugin WC Vendors that have Stripe addon.

The main problem is that accounts could not work with the EU countries.

Could someone let me know how to manage and create 2 test accounts(1 in EU for Admin and the second is a connected account for the main EU account for a test commission)

Kind Regards,
Max

hidden bluff Sep 21, 2021, 5:40 PM

#

Capturing might be failed?

drowsy pulsar Sep 21, 2021, 5:51 PM

#

Hi

#

how do you refund API with Apple Pay

#

our developer is having issues when a client books with apple pay and refund

marsh temple Sep 21, 2021, 5:59 PM

#

Hey folks -- quick Q, we're looking to use the "Transfers" feature.

We're a Canadian based business (with a USD funds account setup).

When I attempt to use the transfer system... it seems to only allow for finding our Canadian Connect Accounts. Is there a way to select US, GB, etc Connect accounts as well for Transfers?

vague lantern Sep 21, 2021, 6:16 PM

#

Hi - I’m building my website with the no code tool umso.com. Currently I have a stripe integration in place to process payments, but I want to be able to save credit card info (https://stripe.com/docs/payments/save-during-payment) can I add code to my page to be able to do this?

#

My site is useanja.com

molten mason Sep 21, 2021, 6:26 PM

#

Hi There, I am building a site for a client and they want to be able to do a split plan payment, what that means is having a plan which can be paid out in 4 bi-weekly instalments. Please advise how it could be done. Thanks.

wise ginkgo Sep 21, 2021, 6:30 PM

#

Hi, Our Stripe integration up until now has used the follow methods to create a customer with a default card and then charge the customer
stripe.customers.create(stripeCreditCard) // creates customer and single default card
stripe.paymentIntents.create(options) // charges customer default card
const options = {
amount,
currency,
off_session: true,
confirm: true,
customer
};

This works fine, and creates a unique customer in Stripe for every credit card in our system.

Now we are using a new way to setup a customer and setupIntent, but this does not allow us to charge the customer with the default payment method. We need to pass in the paymentMethodId to make this work which we would prefer not to do.
stripe.customers.create(id)
stripe.setupIntents.create(customer)

Is there a way to make the setupIntent the default payment method on a customer?

native wind Sep 21, 2021, 6:54 PM

#

Hello! i would like to quickly use the stripe cli to get subscriptions after a certain date/time im not sure what to pass to the --created flag since the api docs specify passing an object with a property but it looks like from the source that the resource operation command expects an integer. any help for how to use the created flag would be appreciated thanks!

bright breach Sep 21, 2021, 6:55 PM

#

Hi I am using the stripe firebase extension and when a customer is created 100% of the time it is created in stripe and the firebase doc uid is passed. However only about 95% of the time is the stripe customer id passed back to firebase... Does anyone know why it fails 5% of the time. There are no errors in the console

next fossil Sep 21, 2021, 7:13 PM

#

We have a setup to do a transfer to a connected account on purchase but on live mode we're receiving the balance_insufficient response to the POST /v1/transfers endpoint for $24 but if we go to the Balances section of the dashboard, there's at least $200 "Available Instantly" for the Primary Account?

marsh abyss Sep 21, 2021, 7:14 PM

#

What is the right way to save and attach a creditcard from a customer collected from elements without charging them?

I keep getting setup_intent_unexpected_state error when using stripe.confirmCardSetup from the front-end.

Could i have some insights on what was missing?

forest vessel Sep 21, 2021, 7:49 PM

#

does anyone know how to block the test currencies so that they cannot pay with them?

runic quarry Sep 21, 2021, 8:14 PM

#

hey - when looking at my payment logs, how am I getting incorrect_number decline codes when it is close to impossible to input an incorrect card number into the Stripe credit card form? what causes this? does it sometimes not work or how do some numbers slip by the check?

silk marlin Sep 21, 2021, 8:48 PM

#

did this replace IRC?

#

I am trying to fix an issue with the Billing Portal. I have the "Payment methods" flag toggled on, but when I check the billing portal, I do not see any option to add a credit card to pay for a subscription. Is there any other requirement I am missing?

quiet hemlock Sep 21, 2021, 9:00 PM

#

Hello, Can someone point me in the right direction? We are allowing the users to "donate". 50% of donations go to a specific cause while the remain 50% of the donations go toward the general fund. How can we allow this on stripe? Which APIs? Is there a tagging feature to make sure we can calculate the accurate amount end of the month?

craggy hare Sep 21, 2021, 9:23 PM

#

Hello, does anyone happen to know for Stripe Identity, if there’s a way to either ask the verification modal to accept all digits of a SSN or pass all information along strictly in API calls (w/o using the modal) for a Stripe::Identity::VerificationSession.create? Basically I need to have the SSN of a user for tax purposes and I’m looking to avoid a user having to provide information 2x

dark lintel Sep 21, 2021, 9:59 PM

#

hi i'm trying to type this event in TypeScript, but getting this error

Screen_Shot_2021-09-21_at_2.58.44_PM.png

#

super noob, would appreciate help!

torpid dawn Sep 21, 2021, 10:28 PM

#

Hello everyone, anyone here can help with some question for a Brazilian Account?

native blade Sep 21, 2021, 10:52 PM

#

hello! I'm trying to understand the best way to figure out when a customer will next be charged for their subscription. we are using proration in the always_invoice configuration so there comes a case where someone has subscribed annually to one plan, then changes to monthly payments on a different plan, and won't be charged on the next month (aka the invoice will be $0) because they have a credit from unused time on their initial annual subscription

viscid burrow Sep 21, 2021, 10:59 PM

#

Question about legacy Stripe Checkout data-key:
src="https://checkout.stripe.com/checkout.js" class="stripe-button"
data-key="pk_test_"

#

Going back in time here, on legacy Checkout, in the form code, is it necessary to have the data-key? Or, now that you moved to the newer system where the parent Connect account passes in their own key, that this line of the form can be removed so as not to expose a key even given that it is a pk-test key?

crisp falcon Sep 21, 2021, 11:25 PM

#

Hi, is there a way to prevent the customer balance from being utilized for a particular payment?

rich thicket Sep 22, 2021, 12:10 AM

#

Hi can someone please help me set up a Direct charges with my customers. I'm having trouble connecting customers to my platform. Any suggestions?

unreal ingot Sep 22, 2021, 12:12 AM

#

Are there any examples on applying a coupon/promotion code discount on a price object manually without a session?

viscid burrow Sep 22, 2021, 12:32 AM

#

question on storage of connected account keys

slate beacon Sep 22, 2021, 12:34 AM

#

Hey so I am an idiot and I uploaded the wrong file for my taxes... Just wanted to make sure the fact I have fewer braincells than the Stripe URL has included the letter "Z" won't get me banned if I submit the actual form

summer dragon Sep 22, 2021, 1:27 AM

#

im trying to import my customer data (name emails exc) no payment method over to stripe is that possible?

#

it is currently held in invoiceninja

quasi comet Sep 22, 2021, 1:37 AM

#

Hi, I am getting a empty parameter with my stripe prices (node.js) called from AWS lambda. I am running

const stripe = require('stripe')(process.env.STRIPE_SECRET_KEY);
console.log("Stripe.prices", stripe.prices)

But the console output is a doesn't contain lists "stripe.prices.list". This works fine using the github example subscription-with-fixed-price.

vapid cedar Sep 22, 2021, 1:52 AM

#

Anyone here know if there's a developer-focused changelog for the "legacy" Stripe Checkout popup? I figured it wouldn't be changing much - since Stripe says it's "legacy" but I've noticed that internally it appears to have changed the HTML that it is made up of.

Specifically, where previously there was an <input id="billing-address" ... autocomplete="street-address" now the same input uses autocompletetype=street-address (note the "type" after the "autocomplete"). The reason this impacts me is some Cypress tests started failing.

cerulean frigate Sep 22, 2021, 1:58 AM

#

Hi, I'm working on a webhook endpoint in my SvelteKit app and am getting a [500] POST error.

Logs from my endpoint show message: 'No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe? https://github.com/stripe/stripe-node#webhook-signing',

My endpoint is passing the unmodified raw body:

const rawBody = request.rawBody;
const signature = request.headers['stripe-signature'];

event = stripe.webhooks.constructEvent(
  rawBody, // getting a type error here
  signature,
  stripeWebhookSecret
);

The type error indicates constructEvent expects the rawBody payload as a string | Buffer, but the rawBody I'm receiving is a Uint8Array?

rich thicket Sep 22, 2021, 2:26 AM

#

@golden cosmos hey mate I see our last convo got archived. I have some more questions that flow on from that if you are still available? Cheers

golden cosmos Sep 22, 2021, 2:27 AM

#

heya! sure! reopened the thread and we can chat further there!

hidden ridge Sep 22, 2021, 2:36 AM

#

Hi guys. We use a stripe card element to collect payment information. We have a customer with a US Visa card but an India address and postal code. We have zip verification on. His credit card is rejected because the India zip code is 6 digits and the element only takes 5. He says his mailing address for the card is his India address (with six digits). How best to handle?

solemn socket Sep 22, 2021, 3:29 AM

#

Hello, sorry for the late night question. However, I was charged $0.02 for radar after the payout was already made. Isnt it supposed to charge you for your radar before the payout is made? Also what will happen now? Will the full amount be pulled back from my bank account or just the $0.02? I do not want to make a wire transfer of $0.02 because my bank charges $15 to send a wire.

viral spoke Sep 22, 2021, 5:15 AM

#

Hii, I would like to make a memberchip system with Stripe. The user first makes a subscription and then automatically gets his login data, with the selected email. Then he can log in and can see the videos for the members. How billing of subscription runs through Stripe. How can I implement this?

twilit thistle Sep 22, 2021, 5:31 AM

#

Hey team - is the "country" field on a PaymentMethod.Card nullable? https://stripe.com/docs/api/payment_methods/object#payment_method_object-card-country

Stripe API reference – The PaymentMethod object

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

lucid raft Sep 22, 2021, 5:44 AM

#

se-paymentmethod-card-country

royal turtle Sep 22, 2021, 5:45 AM

#

Hi guys. Is there a way of getting an accounts next scheduled automatic payment date? I can only seem to find docs about setting it to manual, or weekly, etc. and not when the automatic one is scheduled for. (Stripe Connect)

snow basin Sep 22, 2021, 5:55 AM

#

I need help

#

anybody?

smoky hedge Sep 22, 2021, 6:31 AM

#

hi, i want to know about refund

#

i customer is charged $100, stripe get fee or not ..?

#

and if yes then can customer get refund that stripe fee ..?

smoky hedge Sep 22, 2021, 7:14 AM

#

hi, i need information about payment

#

payment_intent

#

Does it have a grace period or window to cancel the payment or make the refund without the fees to stripe?

#

@lucid raft

lucid raft Sep 22, 2021, 7:27 AM

#

suraj-auth-capture

hollow arch Sep 22, 2021, 7:42 AM

#

Hi everyone how are you? I'm working on creating a Stripe Connect custom account and I need to fill in some fields but I'm not sure what to enter for some fields :
`legal_entity.personal_title is like relationship.title (CEO ... )?`

mcc i saw on the website its can be set automatically did i have to do somethings setup it ?

barren otter Sep 22, 2021, 7:43 AM

#

Hi, I want to subscribe for API releases only (majors)?
I tried with https://stripe.com/docs/upgrades#stay-informed (tried 3 different emails) and I didn't receive a confirmation email, although I should

"Check your inbox to confirm your email address, and we’ll send you our next digest"

(2 days, no confirmation)

royal turtle Sep 22, 2021, 7:59 AM

#

royal turtle Hi guys. Is there a way of getting an accounts next scheduled automatic payment...

Not sure why this was archived. Went to a meeting, came back and now I can't reply. The thread says it will be archived after 24 hours.Odd.

lucid raft Sep 22, 2021, 8:00 AM

#

I am reopening this now

warm kindle Sep 22, 2021, 8:03 AM

#

Hello, Can someone help me testing stripe payment split?

So, I have created a express account from my platform, what i want to do now is send money to the platorm and split some ammount to the connected express account

Following is the code I have written which uses Destination Charge, when i run the following code with node i get no errors, I can print the response from paymentIntent tho

Altho I get no errors no ammount is sent to the connected account, so i guess its not working somewhere

I am new to this so i have very less idea about what I am doing, I hope one can help me here, I have tried going through documentation but i am lost and this was my final choice

Code I have writte >>>

const stripe = require('stripe')(
    'sk_test_'
  );

  const connectID = 'acct_';
    try {
      const paymentIntent = await stripe.paymentIntents.create({
        amount: 1000,
        currency: 'usd',
        transfer_data: {
          destination: connectID,
        },
      });
      console.log(paymentIntent);
    } catch (error) {
      console.log('error>>>', error);
    }

#

what paymentIntent logs >>>>

{
   "id":"pi_",
   "object":"payment_intent",
   "amount":1000,
   "amount_capturable":0,
   "amount_received":0,
   "application":null,
   "application_fee_amount":null,
   "canceled_at":null,
   "cancellation_reason":null,
   "capture_method":"automatic",
   "charges":{
      "object":"list",
      "data":[
         
      ],
      "has_more":false,
      "total_count":0,
      "url":"/v1/charges?payment_intent=pi_"
   },
   "client_secret":"pi_",
   "confirmation_method":"automatic",
   "created":1632297421,
   "currency":"usd",
   "customer":null,
   "description":null,
   "invoice":null,
   "last_payment_error":null,
   "livemode":false,
   "metadata":{
      
   },
   "next_action":null,
   "on_behalf_of":null,
   "payment_method":null,
   "payment_method_options":{
      "card":{
         "installments":null,
         "network":null,
         "request_three_d_secure":"automatic"
      }
   },
   "payment_method_types":[
      "card"
   ],
   "review":null,
   "setup_future_usage":null,
   "shipping":null,
   "source":null,
   "statement_descriptor":null,
   "statement_descriptor_suffix":null,
   "status":"requires_payment_method",
   "transfer_data":{
      "destination":"acct_"
   },
   "transfer_group":null
}

lucid raft Sep 22, 2021, 8:13 AM

#

en-payment-split

vocal wagon Sep 22, 2021, 8:13 AM

#

Bonjour

#

Buongiorno sono Lorenzo Ippolito

#

ho un conto stripe bloccato con dei fondi di clienti.... vorrei capire come muovermi

#

Hello, I have a problem with the 3d secure, during the payment the secure 3D verification is refused all the time. Someone can help me .

molten lagoon Sep 22, 2021, 8:26 AM

#

Hi Stefania, thank you for invitation

#

I really need support to accept card payment and associate it with my online ticketing system

smoky pasture Sep 22, 2021, 8:35 AM

#

Hello, I have a question regarding updating the default card automatically when customers pay using a stripe-hosted invoice page. My app uses this links to get customers to pay for failed subscriptions etc. Sometimes they pay with a new card. So how to make this card get updated automatically in Stripe to be the default one for upcoming subscription charges for that customer?

#

Also, I have asked this before, but I can see that there is the possibility to creating hosted-invoice pages with ability to pay with SOFORT, etc. But only on some invoices?

lucid raft Sep 22, 2021, 8:47 AM

#

cowool-3DS

#

eztaxi-payment

#

xfechx-update-payment-method

indigo flint Sep 22, 2021, 8:50 AM

#

Hi,
how can I get the current status (paid, refunded, card rejected e.t.c.) of a payment via the paymentintent_id?
For example if someone issues a refund via the dashboard how can I get this information into my system?
If I call GET paymentIntent the status is still successful even tho the payment was refunded.

swift thunder Sep 22, 2021, 8:53 AM

#

Is it possible to change a connected express account to an connected standard account?

vocal wagon Sep 22, 2021, 9:01 AM

#

Hello, where could I find the explanation of the error codes when someone creates an express account?

snow basin Sep 22, 2021, 9:02 AM

#

can anybody tell me exactly what information stripe is getting internally?? as Google says,"your app is uploading users phone number and installed application information via Stripe SDK". so, that I can write about these info in privacy policy of my app.?

vocal wagon Sep 22, 2021, 9:12 AM

#

Hello, we have build an integration with Stripe. We use the de-authorization webhook to signal our app that the customer removed the connection with Stripe.
On one occasion, the webhook wasn't called ( we have checked our logs ). The user might also not have activated his account in Stripe.
Is there any reason for the webhook not to be called?

supple ice Sep 22, 2021, 9:13 AM

#

Hello, I would like to setup a rule in Radar that forces all initial subscription payments with high risk to go through 3D secure, and if they authenticate successfully, allow them regardless of the risk score. Is it possible with rules

Request 3D Secure if
    
:risk_score: >= 75 and :card_3d_secure_support: = 'optional' or :card_3d_secure_support: = 'recommended' or :card_3d_secure_support: = 'required'

and ```
Allow if

:risk_score: >= 75 and :is_3d_secure_authenticated: ```

exotic sinew Sep 22, 2021, 9:22 AM

#

A connect account is created but restricted, tried to finish that with start over, and provided all information but that account is still restricted, please guide.

smoky pasture Sep 22, 2021, 9:24 AM

#

Hello, can I create a hosted stripe invoice for a recurring subscription?

ionic widget Sep 22, 2021, 9:30 AM

#

Hi i want to know im from Bulgaria can i register as an individual?

cerulean pineBOT Sep 22, 2021, 9:32 AM

#

:question: @ionic widget Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

vocal wagon Sep 22, 2021, 9:47 AM

#

Hi

#

We are using Stripe Connect with Standard Accounts. We would like to list all payouts in for every account in our Admin, so the customers can see payout info there. I cannot seem to find the docs for it

hollow arch Sep 22, 2021, 10:03 AM

#

Hello 🙂 i'm trying to create a custom connect account with node.JS and stripe API and i try to add business_URL but it doesn't work :
i'm in french so a have to use an account token for the creation of the account :
my token creation :

      const accountResult = await stripe.tokens.create({
        account: {
          business_profile:{url: "https://monaleshop.com",}, // i try this because i found this on the                   docs https://stripe.com/docs/api/accounts/update#update_account-business_profile-url  
          business_type: 'company',
          company: {
            // I tryed with url: "url link" here 
            name: data.companyName,
            address: {
              line1: data.address,
              city: data.town,
              state: data.country,
              postal_code: data.postalCode,
            },
          },
          legal_entity: {
            first_name: data.firstname,
            last_name: data.surname,
            type: "company",
            business_name: data.officialCompanyName,
            business_tax_id: data.siretNumber,
            business_vat_id: data.VATNumber,
            additional_owners: null,
            phone_number: data.telephone,
            personal_title: "PDG",
            dob: {
              day: data.dob.day,
              month: data.dob.month, 
              year: data.dob.year
            } ,
            address: {
              line1: data.address,
              city: data.town,
              state: data.area,
              postal_code: data.postalCode,
            },
            personal_address: {
              line1: data.address,
                city: data.town,
                state: data.area,
              postal_code: data.postalCode,
              country: data.countryShort
            },
            personal_email: data.email, 
            personal_phone_number: data.telephone
          },
          tos_shown_and_accepted: true,
        },
      });

so if I try this business_profile:{url: "https://monaleshop.com",},
return me this error with this request id req_nkU4EDULyGceej

(node:27864) UnhandledPromiseRejectionWarning: Error: Received unknown parameter: account[business_profile]. Did you mean business_type?
    at Function.generate (D:\strapi\practice\pract-front\serveur\node_modules\stripe\lib\Error.js:40:16)
    at res.toJSON.then.StripeAPIError.message (D:\strapi\practice\pract-front\serveur\node_modules\stripe\lib\StripeResource.js:220:35)
    at processTicksAndRejections (internal/process/task_queues.js:93:5)
(Use `node --trace-warnings ...` to show where the warning was created)
(node:27864) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1)
(node:27864) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.

and with the second way no error and account creation success but without the business_url

indigo raptor Sep 22, 2021, 11:17 AM

#

hey ! I have a question - can be payment link also deleted ? It would be nice if it would have that option too since its perfect system ( creating custom payment link and once its purchased from specific customer, we would be able just to delete it)

runic quarry Sep 22, 2021, 11:31 AM

#

As a user is entering the card number, do we have access to the number before they click pay now? I have blocked AMEX with stripe before but im asking if theres a way i can show a pop up message before they click "pay now" based off BIN number. Or is this something I have to build myself? so for example, if a user starts typing a card number and types 531422 -> I know this is a card that I want to show them a pop up about (not block). Is this feasible?

oblique root Sep 22, 2021, 12:01 PM

#

how do I trigger 3DS authentication via the android SDK?

#

I have followed this guide: "https://stripe.com/docs/payments/3d-secure#when-to-use-3d-secure"

#

But I do not know how to present the authentication for 3ds

vocal wagon Sep 22, 2021, 12:22 PM

#

Hi everyone. I would like to know if it is possible to retrieve the price of a product from the id of this product. I searched in the documentation of the api but the price id is not in the product object returned by this endpoint GET /v1/product/:id. Any suggestion? Thank you !

ripe furnace Sep 22, 2021, 12:40 PM

#

Hi! I have a question regarding subscription items. Our service has a subscription with a fixed prices charged every month. We also have one-off services you could buy throughout the service with dynamic pricing based on time etc. I want this price to be added to the next subscription invoice. I'm a bit confused if I should use subscription items, invoice items or adding new products. Could anyone help me in the right direction?

daring lodge Sep 22, 2021, 1:20 PM

#

We don't bite 🙂 🧛

vocal wagon Sep 22, 2021, 1:26 PM

#

Hi, i am trying to forward some events to my localhost by using stripe cli :
"stripe listen --forward-to localhost:64801/api/StripeWebhook --latest"
I receive the events when i use the stripe cli with this type of cmd : "stripe trigger payment_intent.succeeded"
But can i send event from my dashbord to my localhost ?
My goal is to do something in my application in my localhost(payment,etc,..) and receive all events on my localhost webhook endpoint.

cinder pond Sep 22, 2021, 1:26 PM

#

Hi. We are using the stripe API and JsSDK to complete credit card payments only. Our client app will confirm the intent when the user clicks to pay. This will happen all in one step, with no delayed capture.
Could anyone confirm that we will never receive a PaymentIntent status of processing.
The details in the api documentation indicate that we will never, and will get back a succeeded or requires_payment_method/failed.
However the high-level flow “How intents work” has some of us wondering, and it’s a big deal as if we were to receive a processing status, it would change our implementation significantly. Thank you.

reef gazelle Sep 22, 2021, 1:34 PM

#

Is there any way to customize the way stripe does rounding?

quasi cove Sep 22, 2021, 1:36 PM

#

How do I specify a "shipping" charge when creating an invoice through the API?

edgy steeple Sep 22, 2021, 1:39 PM

#

Hi All, can someone help me using Stripe Embedded form on salesforce?

#

Or what configuration that I need to do on stripe for the Stripe Embedded form?

oblique root Sep 22, 2021, 1:43 PM

#

Hi , how to confirm a payment using android SDK in a fragment. I know you can create the paymentLauncher in onCreate(), but this does not work for me since I do not have the clientSecret and stripeAccountId before after a call to the backend. It gives me an error: "...is attempting to registerForActivityResult after being created. Fragments must call registerForActivityResult() before they are created (i.e. initialization, onAttach(), or onCreate())"

fossil shoal Sep 22, 2021, 1:49 PM

#

Hi, is there a chance someone can help me with some questions regarding PADS integration?

rigid birch Sep 22, 2021, 1:53 PM

#

I'm getting

card_not_supported The card does not support this type of purchase. The customer needs to contact their card issuer to make sure their card can be used to make this type of purchase.

For these test cards

smoky pasture Sep 22, 2021, 2:00 PM

#

Hello, for $customer = \Stripe\Customer::create() can I add the connected_account parameter?

ionic cobalt Sep 22, 2021, 2:01 PM

#

Good morning, guys, I need some help with maximum charge amount.

My account is set to use Brazilian Real (BRL), and my customers are charged in Paraguayan Guarani (PYG). When I try to charge them, I got an error from Stripe telling me that the maximum amount is ₲99,999,999

{
  "error": {
    "code": "amount_too_large",
    "doc_url": "https://stripe.com/docs/error-codes/amount-too-large",
    "message": "Amount must be no more than ₲99,999,999",
    "param": "amount",
    "type": "invalid_request_error"
  }
}

i think it is because of exchange rate from my currency to customer currency, right?
my question is: I can't charge my customers using Stripe using this currency? Is there any alternative do solve this?

fair agate Sep 22, 2021, 2:04 PM

#

I have an if statement that checks if subscription.latest_invoice.payment_intent.status = "succeeded" and then it gives our members access to the page. however, we've noticed that sometimes it will say succeeded, but the card will eventually bounce. is there a better way to check for a payment than the method we're using?

rigid nova Sep 22, 2021, 2:22 PM

#

hi - iOS integration question - does anyone know what defines the currency for the Shipping method viewcontroller ? Been driving me mad all afternoon 🙂 Need to change to euros ... Thanks

#

hi - yeah I can try. I don't actually control this VC though, its part of the Stripe integration.

rotund star Sep 22, 2021, 2:40 PM

#

Is the Verifone Terminal Reader Discontinued? Is the BBPOS WisePOS E the new standard for web apps? I have a few questions, can a Stripe member help me?

native wind Sep 22, 2021, 2:46 PM

#

hello! i have a question about the 'status' property on the subscriptionSchedule https://stripe.com/docs/api/subscription_schedules/object when does the 'completed' value display? if i set end behavior to 'cancel' when creating the subscriptionSchedule does the status follow 'not_started' -> 'active' -> 'canceled' ? any clarification would be helpful as always!

brazen dust Sep 22, 2021, 2:48 PM

#

Hello!

Can I create an auto debit on saved payment method? It's not subscription.

Use Case: I'll debit a saved payment method from a customer if it's his second purchase from my website

crisp crane Sep 22, 2021, 3:11 PM

#

Hi Guys

#

can we do subscription for one time products as we can do for recurring products right!

daring lodge Sep 22, 2021, 3:14 PM

#

(please respond in the thread @crisp crane )

quasi cove Sep 22, 2021, 3:16 PM

#

is it possible to have more than 1 draft invoices for a customer? i have 2 services that bill the same customer independently, and each service needs to create its own invoice for the customer. it seems i cant create an empty draft invoice and then add items to it...

bleak prairie Sep 22, 2021, 3:33 PM

#

hello, is there a document that lists the payment methods that are valid for subscriptions with Stripe Checkout?

vocal wagon Sep 22, 2021, 3:36 PM

#

hey guys, is it possible to connect a stripe account if I am a member of both? If so, how can this be done? Thanks!

agile musk Sep 22, 2021, 3:37 PM

#

Hello, in line_items.price_data.product_data.images is there any way I could upload the image there from my files

molten lagoon Sep 22, 2021, 3:47 PM

#

I got composer and stripe/stripe-php installed, but when I run I'm getting following fatal errors: All paths are correct

[Wed Sep 22 08:38:34.115798 2021] [fcgid:warn] [pid 1367528:tid 140541943113472] [client ...33:56352] mod_fcgid: stderr: PHP Fatal error: require(): Failed opening required '/vendor/autoload.php' (include_path='.:') in /home/if_eztaxi/myezadmin/tickets/index.php on line 3

potent ruin Sep 22, 2021, 4:14 PM

#

Hey! I'm overwhelmed by this error from my AppDelegate.m. This is the error Use of undeclared identifier 'SCPTerminal'. Can somebody please help me with this? I'm coding in react native version 0.65.1. Thank you!

idle jay Sep 22, 2021, 5:00 PM

#

Hi Support, If I want to remove CVC and Zip code check for my transactions. How can we do this?

#

I disabled the CVC and Zip radar rules in my account

unique juniper Sep 22, 2021, 5:29 PM

#

Hello! I’m currently developing my Stripe Subscriptions app and I think the checkout.session.completed will be perfect for me.

Only issue is that when I’m using Stripe CLI to send the event to my php file, the Subscription data in the json return is empty

#

It’s not empty when you do a real transaction in testmode/livemode, only via cli.

#

Is it possible to add that data to the CLI event as well? Or do I need to upload my php files to a webserver and work live..?

agile pecan Sep 22, 2021, 5:59 PM

#

Hello support, I am trying to change the signing secret for my webhook. Would clicking on Expire secret expire the token immediately?

sacred kite Sep 22, 2021, 6:00 PM

#

Hello! does anyone know if it's possible to turn off rounding tax amounts when specifying tax rates on the line item level? sometimes there's a fraction of a penny and the tax amount gets rounded but I'd like for it to show the fraction of a penny

quasi cove Sep 22, 2021, 6:18 PM

#

Is there a way to specify an address to use when calculating tax on an invoice? It seems that the customer's address is used, but it's possible that tax owed should be calculated based on a different address.

#

I don't see any sort of "shipping address" or "delivery address" field for invoices

nova bane Sep 22, 2021, 6:34 PM

#

I'm trying to create a source from a Stripe Element using StripeJS, but I'm getting a error stating "This API call cannot be made with a publishable API key." Last I checked, doesn't the secret key typically get used with the Stripe SDK server side? The StripeJS docs mention initializing with the publishable key. Any idea?

fervent sky Sep 22, 2021, 6:34 PM

#

Hi folks, is there a way to add shipping rate for an invoice through the Stripe API (Using PHP SDK)

next fossil Sep 22, 2021, 6:35 PM

#

I have a question about the Recipient Service Agreement, it says:

Changing the service agreement type will fail if the service agreement has already been accepted; in those cases, create a new account with the desired service agreement.

Is the "account" a pivot between a user's real Stripe account and our Account or would they actually have to create a whole new Stripe account?

fierce lark Sep 22, 2021, 6:43 PM

#

I’m trying to add afterpay to my stripe and I don’t know where to start

safe thistle Sep 22, 2021, 6:52 PM

#

Hello, I'm trying to verify the signature from Stripe in a webhook and am having trouble

sonic condor Sep 22, 2021, 6:57 PM

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In the docs it lists supported countries for cross-border payments. Are these the only supported countries? We have vendors in our store from other countries not listed. If these are the only supported countries, I'm wondering how we can send payments to other countries not in this list? https://stripe.com/docs/connect/cross-border-payouts#supported-countries

errant heron Sep 22, 2021, 6:57 PM

#

Hi there! I'm having issues with my Stripe account as it is telling me that I'm not eligible. When I reviewed what I inputed I noticed that I added the incorrect name for the digital marketing agency I'm with which I believe is the cause. I would like to know if possible if I can change the name and keep my current account. If not- if I create a new account would my API keys change or would they remain the same?

cerulean pineBOT Sep 22, 2021, 7:03 PM

#

:question: @errant heron Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

next fossil Sep 22, 2021, 7:23 PM

#

Sanity check, the failed transfers due to needing recipient service agreements is just for non-US connected accounts correct?

dreamy vigil Sep 22, 2021, 7:53 PM

#

Hello. When I received a receipt from your service, I felt something wrong with the design. The right side looks a little white and dull. Is this a specification? Thanks.

viscid meadow Sep 22, 2021, 8:10 PM

#

Hi, I have a question regarding the Stripe credit card form--when does the stripe credit card form ask for postal code? it seems like it does for us zip codes but not international ones. i can't find the documentation for it

marsh abyss Sep 22, 2021, 8:36 PM

#

Hi again, I'm a little stuck with understanding and implementing stripe.createPaymentMethod vs stripe.confirmCardSetup as a way to create and attach payment methods to a stripe customer. Can I have some clarification?

vague tiger Sep 22, 2021, 8:59 PM

#

Hello, having trouble with an account ach debit payments in live mode. Our Account Executive sent me here to troubleshoot. It was working fine until Monday afternoon and now this: "You'll need to attach a customer and verify the bank account. For more information, see https://stripe.com/docs/guides/ach#manually-collecting-and-verifying-bank-accounts""

vague tiger Sep 22, 2021, 9:02 PM

#

vague tiger Hello, having trouble with an account ach debit payments in live mode. Our Accou...

Account id: acct_1JO8r5LMeIoXnKaB

cinder mason Sep 22, 2021, 9:05 PM

#

I am just trying to set up a Stripe account connected to a Spacehive pitch. Problem: I stated I was a company instead of a sole trader - I can't go back. How do I start again from the beginning? #dev-help

worn barn Sep 22, 2021, 9:47 PM

#

It doesn't seem to be possible to create a usage record with a non-integer quantity (https://stripe.com/docs/api/usage_records/create)... is there a reason for this? I'd love to have the ability to charge e.g. 2.5 to a subscription item. They're just numbers after all, so why the need to restrict it to integer values?

elder sphinx Sep 22, 2021, 10:20 PM

#

Hello all 👋 is this the best place to get some Stripe API advice?

snow bluff Sep 22, 2021, 10:48 PM

#

We would like to setup a recurring transactions with our customers and would like to understand how should we configure the settings for the initial and subsequent transactions? The API docs mention about recurring transactions here and there (during the paymentIntent, setupIntent etc.) but there is no step-by-step guide that addresses it in detail. My key questions are:

how should we configure the very first transaction. Ideally we want the first transaction to have all the elements including CVV and Zipcode and would like to run CVV checks and AVS checks to fully authenticate the first transaction?
How should we configure the subsequent transactions and mark it as recurring? So that banks don’t expect a CVV check
Do subsequent transactions carry an identifier from the first transaction that shows to the bank that all the details were provided in the first transaction and given this is second transaction in the series, that is why we aren't passing the CVV code. How do the banks figure out that this is truly a recurring transaction and hence missing the CVV? Marking your transaction as recurring shouldn’t be a way to get around CVV checks but that linkage isn't clear from the APIs.
If the subsequent payment fails, and we make retries. Do the retries also count as recurring and hence there is no expectation of CVV when we retry?
Does the recurring need to be a monthly frequency? Or could it depend on product usage and some customers will be billed once a month, some could be billed twice a month ?

versed verge Sep 23, 2021, 12:49 AM

#

Following on to something my coworker @crisp falcon was asking about yesterday: if we have an invoice that has been finalized and fails (say the card charge fails with lack of funds) will the system check for newly added customer balance before it charges again? For example invoice is for $100, finalized Monday, capture failed Monday with retry-able failure. We add $80 to customer balance on Tuesday. On Thursday Stripe retries the invoice, will it bring that $80 in to the invoice Thursday and attempt to capture $20 on the card?

static wraith Sep 23, 2021, 12:54 AM

#

Hey Peeps - Can you help me understand this:
The stripe.net package says here https://github.com/stripe/stripe-dotnet/blob/master/src/Stripe.net/Entities/PaymentMethods/PaymentMethod.cs#L88 that

[JsonProperty("customer")]
[JsonConverter(typeof(ExpandableFieldConverter<Customer>))]
internal ExpandableField<Customer> InternalCustomer { get; set; }

and then I relied on Customer property for getting the Id

But if you see the Stripe documentation https://stripe.com/docs/api/payment_methods/object#payment_method_object-customer, it says customer is a string?

Am I missing something here?

lethal pilot Sep 23, 2021, 2:22 AM

#

Hi i have a question about the charges, because the sample here is different from what we experienced during development. Thanks
https://stripe.com/docs/connect/charges-transfers#collecting-fees

golden cosmos Sep 23, 2021, 2:36 AM

#

karlodelarosa

mystic cosmos Sep 23, 2021, 3:40 AM

#

is there anyway we can use different "statement descriptor" for direct charge from details of the connected account? instead of the details from the platform)

golden cosmos Sep 23, 2021, 3:55 AM

#

mick-statement_descriptor

warm tiger Sep 23, 2021, 3:57 AM

#

Hi, anyone done Stripe Identity? I'm setting up the stripe.js one, modal opens up but shows invalid link

#

no session token is the issue on chrome console

#

I cross checked verification_session and compared with a demo and all seems good, let me know why popup is showing invalid link

golden cosmos Sep 23, 2021, 4:14 AM

#

manish777-identity

storm stag Sep 23, 2021, 4:15 AM

#

Hello, guys, i think i posted my questions in the wrong thread, so I'll put them here instead 😄 we are currently integrating stripe into our project and was curious if we can have

Transactional model/Meter billing - having the ability to price based on quantity
and
Different products - be able to use different plans based on application

naive plank Sep 23, 2021, 4:38 AM

#

Does anyone know how I can simulate a destination charge for stripe connect with stripe cli? The docs say

stripe trigger --stripe-account={{CONNECTED_STRIPE_ACCOUNT_ID}} payment_intent.succeeded

But as far as I can tell it looks like it's doing a direct charge i.e. charging the stripe connect account and not my platform

crisp thicket Sep 23, 2021, 4:45 AM

#

please help!!!!

#

https://tenor.com/view/please-please-please-cute-cat-kitty-gif-17387974

Tenor

vocal wagon Sep 23, 2021, 4:52 AM

#

Buongiorno

#

Qualcuno parla italiano?

golden cosmos Sep 23, 2021, 4:54 AM

#

heya @vocal wagon i'm afraid we don't currently have anyone who speaks Italian, we can help out in English if that's alright with you? Otherwise, we do provide support in Italian if you reach out using https://support.stripe.com/contact/

elder gulch Sep 23, 2021, 5:49 AM

#

Hi Can you send me the parameters that Stripe sends to Card network ?

old plank Sep 23, 2021, 5:55 AM

#

Hello. I need some help about a missing payment. The fact is that I have a Hype card, and Hype is affiliated with Mastercard. I don't know why it said that my bank account is invalid, since Hype, as I said before, is affiliated with Mastercard. I need some clarify in DM. Thank you very much

sweet fjord Sep 23, 2021, 5:59 AM

#

Hi @golden cosmos , I am testing out invoice.created webhook, and I cannot wait for month end for invoice to be generated to test the logic. So, I tried triggering the event by creating a draft invoice using API https://stripe.com/docs/api/invoices/create . Below is the call I am invoking -

curl https://api.stripe.com/v1/invoices \                 -u key: \
  -d customer=cus_KB3vMtCTD0smQb
  -d subscription=sub_1JcYkSLqLSW4Y8iKxq5MU8xV

While it successfully sends an invoice.created event to my webhook, the response does not seem to populate the subscription field, which I need.
This only happens for events manually triggered via API. Automatic invoice generated by Stripe has this field populated.
Is this expected behavior? If yes, how do I test webhooks? I cannot depend on the Send Test Webhook dashboard feature, as I cannot modify the content, and set specific data that should be sent to my webhook

Stripe API reference – Create an invoice

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

cerulean pineBOT Sep 23, 2021, 6:00 AM

#

:question: @old plank Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

old plank Sep 23, 2021, 6:01 AM

#

Ok. Thank you

golden cosmos Sep 23, 2021, 6:22 AM

#

arvindkgs

glass viper Sep 23, 2021, 6:26 AM

#

Does the subscription have no Metadata returned?

#

There is no PaymentIntent when the subscription session created

charred spade Sep 23, 2021, 6:43 AM

#

Can anyone here help me with the stripe payment code? I can pay for it

indigo star Sep 23, 2021, 7:21 AM

#

Hi,
I am trying to implement ApplePay and have some issues connecting to the remote stripe server using my pk/sk. I have no issue using my local server with the local IP so this might be a very easy fix, I have tried using the BASE_URL when calling the fetch() function in my helpers.ts file. Am I just using the wrong URL? I have tried these with no luck:
`import { Platform } from 'react-native';
import ENV from 'react-native-config';

// Address to stripe server running on local machine
export const BASE_URL =
Platform.OS === 'android' ? 'https://api.stripe.com/v1' : 'http://localhost:4242';

export const API_URL = ENV.API_URL ? ENV.API_URL : BASE_URL;` @golden cosmos

golden cosmos Sep 23, 2021, 7:44 AM

#

jrietz-applepay

indigo flint Sep 23, 2021, 8:30 AM

#

Hi,
I have a question regarding webhooks. We have an application where every client has its own instance of the app with its own domain. Their accounts are all connected via stripe connect. How can I create for each client a webhook via the api?
When I try to specify the stripe_account when creating a webhook I get this api error: "You are not permitted to configure webhook endpoints on a connected account."

trail quest Sep 23, 2021, 8:38 AM

#

Hi
This is Ramya Android developer.. We are using stripe payments in our application. Working fine with playstore application payment. Now, we are trying to do patch release could not able to do payments in signed apk .

humble light Sep 23, 2021, 8:39 AM

#

Hi,

We're currently using Stripe as our payment by card solution for Magento 2 and it's working as intended.

Additionally we are using a module (kloner_tripletex) to sync all our invoices to our accounting system.

The invoice module has a cron export job, with interval [Daily, Every Hour, Every Minute]. If we run the job "Every hour", we get a few errors on Stripe Payment, but running Every minute, we get a lot of Payment Intent Errors:

E.g. The provided PaymentMethod cannot be attached. To reuse a PaymentMethod, you must attach it to a Customer first.

We would like to use the every minute option for invoice export, but the payment fail is currently stopping us from doing it, do you have a solution?

golden cosmos Sep 23, 2021, 8:44 AM

#

N3XUS-webhooks

meager hawk Sep 23, 2021, 8:49 AM

#

mgx-magento

vocal wagon Sep 23, 2021, 8:50 AM

#

Hello, we have build an integration with Stripe. We use the de-authorization webhook to signal our app that the customer removed the connection with Stripe.
On one occasion, the webhook wasn't called ( we have checked our logs ). The user might also not have activated his account in Stripe.
Is there any reason for the webhook not to be called?
Customer id: acct_1CeF1IJzZGuLPgMW

glass viper Sep 23, 2021, 9:00 AM

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@golden cosmos I just found out that the metadata is also empty, event "checkout.session.completed"

gentle furnace Sep 23, 2021, 9:03 AM

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Hi, someone knows if there is a way to fake data in testing ? Let's say i have monthly payment then i would like to mock that i had already a payment last month instead of waiting a month to test

hollow nebula Sep 23, 2021, 9:04 AM

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Hello, I am working on a subscription task. If a user is going to do a change to a subscription, I am using to always_invoice proration. I am using upcoming invoice to show how much user will have to pay right now if he does the change. I also need to show the user how much he will have to pay per month after doing this change. How can I show that?

safe thistle Sep 23, 2021, 9:22 AM

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@daring lodge I got the solution to the signature verification on Cloudflare Workers if interested. Still not sure what exactly is the difference in the payload being signed, I might make a suggestion here on improving the signing

upbeat grove Sep 23, 2021, 9:32 AM

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can i generate the link to customer portal for the user to change their payment method from the dashboard or I must do it via API?

true mural Sep 23, 2021, 9:42 AM

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how to Collect taxes using paymentIntent?

elder sphinx Sep 23, 2021, 10:09 AM

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Hello Stripe peeps 👋 Anyone willing to help me with Klarna? I'm pulling my hair out.

indigo star Sep 23, 2021, 10:13 AM

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Hi,
I was able to solve my previous issue, I am now facing a discrepancy between my simulator and my real device as per below, it seems like my code is not able to detect if ApplePay is supported on my device but it is fine on the simulator. Do I have to put this variable to "true" anywhere in my code or does anyone else have any idea as to why the "ApplePay" button doesn't appear?

indigo star Sep 23, 2021, 10:13 AM

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indigo star Hi, I was able to solve my previous issue, I am now facing a discrepancy between...

Simulator_Screen_Shot_-_iPhone_11_-_2021-09-23_at_12.10.37.png

fast lintel Sep 23, 2021, 10:36 AM

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I’m having trouble with my payment info, I type in my social security number and it reloads and says I’m missing it every time

cerulean pineBOT Sep 23, 2021, 10:38 AM

#

:question: @fast lintel Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

nimble moon Sep 23, 2021, 10:42 AM

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Hello, I had a question regarding payment events, what is the difference between 'invoice.payment_failed' and 'charge.failed'? We currently listen for invoice payment failed however I need to retrieve wallet information which doesn't exist on the invoice object but it does on the charge object, would there be any issues with swapping?

vocal wagon Sep 23, 2021, 10:46 AM

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Hello, we got an invitation to that discord channel from the stripe support. We have some issues with (
I still have problems submitting requests in live mode to a webhook endpoint linked to your makeawish.de account.). We need help asap!:) Greetings

charred spade Sep 23, 2021, 10:46 AM

#

#

Is there a problem with my code, why does my customer is blocked or failed, what is the cause of it, please someone help me

cerulean pineBOT Sep 23, 2021, 10:51 AM

#

:question: @charred spade Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

vocal wagon Sep 23, 2021, 10:59 AM

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Hello, I am seeing this issue when processing webhooks on my local environment

#

  
ArgumentError (A copy of InvoicePaymentActionRequiredWebhook has been removed from the module tree but is still active!):

#

i keep on clearing my test data from stripe account and on my local machine from time to time, but not sure whats causing this

#

any help on why this is happening or how to fix this would be really great

ebon ingot Sep 23, 2021, 11:02 AM

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Hello there! I have a problem with validating the Stripe WebHook. The Problem doesn't seem to be stripe-node itself more like the way Google Cloud App Engine handles the HTTP Requests. I don't get it to work so that I can get the raw request body to Stripe to validate the signing from the Webhook.
I am relatively new to node.js...
My GitHub Issue (now closed) is here (https://github.com/stripe/stripe-node/issues/1254)
Thanks in advance for you Help 😄

GitHub

Webhook validate signing error: No signature found matching the exp...

Another 'Webhook validate signing' issue! Whoooohooo 🥳 Hi there! I am trying to built a Backend Server for a Web project with Google Cloud App Engine. What do I want to achieve: I w...

shrewd beacon Sep 23, 2021, 11:23 AM

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My strip account won’t let me login on the mobile app it says it only one the internet

#

Can I change it ?

#

Stripe *

cerulean pineBOT Sep 23, 2021, 11:24 AM

#

:question: @shrewd beacon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

somber citrus Sep 23, 2021, 11:25 AM

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Hello, I'm creating SetupIntent once I create the customer, but if my customer enter an invalid card number e.g 4000000000000341, then a valid card number 4242424242424242 I'm getting this error: You cannot update this SetupIntent because it has already succeeded. Should I create another setupIntent to get back a new client_secret?

dark pier Sep 23, 2021, 11:36 AM

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hey people. Is there any API that I can get a list of all payments that have SEPA Direct Debit as a payment method and have revoked mandate. I was trying to get the info from dashboard by filtering by payment method and status incomplete but this doesn't seems to work. Any other way to get that type of payments?

robust shoal Sep 23, 2021, 11:51 AM

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Hi, im am having an issue with react stripe <CardElement> autofill on chrome on samsung galaxy. It works fine on desktop and ios. Issue is after entering credit card info in gpay and gpay dialog closes nothing is updated on the credit card field.

brazen monolith Sep 23, 2021, 12:40 PM

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Hi! We had an integrated payment already working properly using direct charges, recently the payment link broke and now we get "You might be having a network connection problem, or the payment provider cannot be reached at the moment." when trying to get to our checkout.

vocal wagon Sep 23, 2021, 12:41 PM

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Good morning everyone,
I'm having issues with the European DSP2 regulations. I can't find any info regarding DSP2 or 3D Secure 2 in the technical documentation.
What I'm trying to achieve is a flow that looks like this :

create setup_intent
attach payment method with 3D Secure / 3D Secure 2 validation
create a payment_intent
What we observe is that the setup_intent is succeeded, we record it for off_session usage, and then the payment_intent we create is declined.
We also observe that the amount of the payment_intent is more than ~800€. Amount lower than that are succeed.

Technically, we set the payment_method.card.three_d_secure = "any" to enforce 3D Secure validation.

Technical advisors redirected us here for guidance.
Thank you for your time

vocal wagon Sep 23, 2021, 1:04 PM

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hello, i'd like to persist stripe webhooks events in a database using entity framework. is there any interface to add the stripe net library to a database context?

copper panther Sep 23, 2021, 1:23 PM

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We are creating PaymentIntents and SetupIntents using destination charges to Connected Express accounts. According to https://stripe.com/docs/payments/connected-accounts ,

"The transfer_data[destination] is the ID of the connected account that receives the transfer.
The on_behalf_of parameter is the ID of the connected account to use as the business of record for the payment. When it is set, Stripe automatically:"

Since it is a destination charge, it seems as if the transfer_data [destination] is the id of the sub-merchant account but is also seems lik the on_behalf_of parameter is the sub-merchant id as well? Is it true that they are both set to the same ID in the case as described above?

Charge on behalf of a connected account

As a marketplace business using Stripe Connect, you can use the Payment Intents API to create charges on behalf of connected accounts.

eternal wing Sep 23, 2021, 1:44 PM

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I'm hoping someone can help me check my understanding of how ACH credit transfers work with invoicing.

We generate invoices via the API. In most cases we collect payment via ACH debits on a schedule, but we also allow customers to pay by ACH credit transfer, using the bank details provided on the invoice (I think that's correct?).

What I'm most unsure about is whether this is enough for credit transfers to be linked to invoices and for invoices to then be marked as paid? I think I've seen this happen in the event log (an automatic charge.succeeded event), but the docs suggest that this feature is only available with invoicing plus, which I don't think we have enabled.

bleak prairie Sep 23, 2021, 1:50 PM

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has the stripe.paymentRequest to get a token that is passed to the backed to attach to a customer and then create a subscription with that customer been deprecated? All of our subscription creation with Stripe is shutdown with payment intent errors. We have changed nothing with our Stripe integration from the beginning. We thought it was SCA in EU but it is happening with USA cards with no SCA or 3DS with same payment intent errors

vocal wagon Sep 23, 2021, 1:51 PM

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Hi. Is there a way to access arrival_date from payment intent object after a payment is made?

verbal hull Sep 23, 2021, 2:02 PM

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Hey folks,
I am Prince, I am new to using stripe. I am working on using stripe to process payments for my clients through stripe connect. I am trying to create a test connect account so that I can see the end to end flow. When I try to create one from my dashboard in test mode, it won't accept the test bank account number from this page(https://stripe.com/docs/connect/testing#creating-accounts) but they wont accept it and give an error saying Known test bank accounts cannot be used in live mode. . Has someone else tried to create a test connect account and if yes then how did you do it?

quick fable Sep 23, 2021, 2:12 PM

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Hello. I have some questions regarding setting up a card during payment / before payment, and updating the card afterwards. I don't know which is the best way to achieve it?

tender tundra Sep 23, 2021, 2:25 PM

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If customer opts for annual subscription of product later if he migrate to monthly subscription. How the flow looks like ?

eternal pier Sep 23, 2021, 2:27 PM

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Morning, we're trying to get setup using the new automatic tax feature (for VAT, etc.) and in following the docs im adding automatic_tax: { enabled: true} when creating the Session, but getting the following error:

Stripe::InvalidRequestError (You can not pass automatic_tax when not using prices.)`

im not sure i follow 🤔

crystal hinge Sep 23, 2021, 2:27 PM

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Hey folks 🙂 I ran into a strange problem with my usage records... We got an Product with two pricings. Each pricing gets subscribed and we want to increase the subscription items independently of each other. For the "default" one it works, with the second one i get the following error: "Error: Cannot create a usage record with usage type licensed. You can only create a usage record for metered plans.", i cant get my head around how to fix this 😄
thanks in advance for any help/suggestions 🎉

nova bane Sep 23, 2021, 2:29 PM

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Hello! I'm trying to create an ACH Credit Transfer source in Node, but I'm getting back an error that doesn't make sense.
code:

const createdSource = await stripe.sources.create({
        type: "ach_credit_transfer",
        currency: "usd",
        customer: customerId,
        token: token,
        owner: {
          email: "amount_20099@example.com",
        },
      });

Error message:

code: 'parameter_unknown',
    doc_url: 'https://stripe.com/docs/error-codes/parameter-unknown',
    message: 'Received unknown parameters: type, currency, token, owner',
    param: 'type',
    type: 'invalid_request_error',

type is required according to the docs, so i don't understand why it'd say it's unknown?

urban lintel Sep 23, 2021, 2:32 PM

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I am trying to test my integration with stripe connect and wonder if there is a list of acceptable addresses or test addresses for individuals that I could use?

verbal hull Sep 23, 2021, 2:33 PM

#

urban lintel I am trying to test my integration with stripe connect and wonder if there is a ...

This page helped me a lot: https://stripe.com/docs/connect/testing#test-verification-addresses

(I am not from stripe though)

prisma yew Sep 23, 2021, 2:33 PM

#

Hello, I'm reading the documentation https://stripe.com/docs/webhooks/integration-builder and I'm kind of confused on how the backend part knows that the payment was succefully made on the frontend part. Couldn't the client just call my endpoint with a payload containing {type: 'payment_intent.succeeded'} and the secret I gave him ?

Set up and deploy a webhook

Learn how to set up and deploy a webhook to listen to events from Stripe.

urban lintel Sep 23, 2021, 2:34 PM

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verbal hull This page helped me a lot: https://stripe.com/docs/connect/testing#test-verifica...

That's exactly what I was looking for ❤️ thanks a bunch

vocal wagon Sep 23, 2021, 3:01 PM

#

Hello, is there a way to move test products and prices over to production keeping the IDs?

bold basalt Sep 23, 2021, 3:14 PM

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matt-prices-livemode

balmy yacht Sep 23, 2021, 3:34 PM

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Is there a way to send an application fee to 2 accounts during a charge?

balmy yacht Sep 23, 2021, 4:17 PM

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If we decide to move to Stripe connect - would our connected accounts use our reduced cc charge agreement / volume discount that's on our "master" account?

eternal pier Sep 23, 2021, 4:20 PM

#

Is it ok to use multiple Prices on a Product (for instance different variants of a Product with a different price), or do we just need to create multiple Products in this case?

crystal hinge Sep 23, 2021, 4:20 PM

#

@rose otter thanks for ur help, i figured it out 🙂 much appreciated lad 🎉

snow bluff Sep 23, 2021, 4:22 PM

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Are the results of AVS and CVV checks available when we setup the card using setUp Intent or confirm card payment using Payment Intent? If yes how can we access the results of those checks in the API?

worn barn Sep 23, 2021, 4:36 PM

#

Is there any way of collecting a payment in advance at the start of each billing cycle for a metered subscription, as a credit to the customer's account which is then used to offset the invoice at end of the relevant billing cycle (once the quantity consumed is known)?

vestal steeple Sep 23, 2021, 4:44 PM

#

Hi everyone. I have a question about Identity. We want to use it to effectively ban scammers from coming back.
I imagine this workflow: 1) They verify their ID, 2) We realize they are scammers and we ban them, 3) They decide to open a new account and redo the verification with the same ID document, 4) The new verification comes in, we see they were associated with a scam account, and we ban them immediately.
Has anyone done this before? What would you associate accounts on? First/Middle/Last name? How about "root identity"? We're stuck with the exact data points.

vocal wagon Sep 23, 2021, 4:53 PM

#

Hey everyone,
I don't know if I'm right here. But I have a problem with my Stripe integration to my onlineshop (wordpress). Unfortunately the credit card payment doesn't seem to work, although everything is connected correctly and also the test mode works without any problems.
Does anyone know the problem and could help me here?

Thanks a lot!
Leo

#

Hi, how can I do https://stripe.com/docs/api/authentication pre-request api key with a Stripe::Account.create ??

dense plover Sep 23, 2021, 5:14 PM

#

Hi everyone,

I am building an integration into Stripe’s dispute API endpoints and am having some trouble creating some test disputes. I tried to create some test disputes but when I call the list disputes endpoint (https://stripe.com/docs/api/disputes/list) my disputes do not show up. Eventually I want to allow users to address disputes using the update endpoint (https://stripe.com/docs/api/disputes/update).

To create a test dispute, (1) I created a test stripe account that’s fully valid using approved test values from Stripe (https://stripe.com/docs/connect/testing). (2) I then ran a transaction using the test account that went through a full auth and capture flow using the test cards that should create a dispute (https://stripe.com/docs/testing#disputes).

I am not sure what is going wrong. Do you have any ideas why I can’t see my test disputes? Thank you for the help!

tender tundra Sep 23, 2021, 5:35 PM

#

Instead of calling upcoming Invoice API can we use some client library to calulate amount need to paid ? Since Stripe calls are expensive in latency

eternal pier Sep 23, 2021, 5:37 PM

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When updating a Price object, i don't see an option to pass in a new unit_amount; is it not possible to update the unit_amount of a Price? https://stripe.com/docs/api/prices/update

bold basalt Sep 23, 2021, 5:38 PM

#

naaz-disputes

indigo star Sep 23, 2021, 5:39 PM

#

Hi, I think I have an issue with the client_secret retrieval. I am currently creating a payment_intent in the stripe-react-native SDK using a PK and I get this error in Xcode as well as a "Payment Not Completed" in my app:
Stripe/STPAPIClient.swift:653: Assertion failed: secret format does not match expected client secret formatting. Any thoughts how I can make the format of the secret to match the expected format?

unique juniper Sep 23, 2021, 5:56 PM

#

Hello,

I'm using subscriptions checkout and how do I not let someone use the same email-adress for multiple subscriptions?

marsh abyss Sep 23, 2021, 6:03 PM

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Hey, I am building stripe through a canadian company, but we wish to expand to India. However, Indians is very weary of cc and debit card usage ... we would lose 4/5 customers if we only handled CC and debit (I am guessing due to high rate of frauds with online sites there). Indian prefer to use their own systems and banks, especially google pay. Is there a way to service indian customers with confidence with stripe?

glossy eagle Sep 23, 2021, 6:07 PM

#

Hello hello!

vocal wagon Sep 23, 2021, 6:53 PM

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Hello all! I am implementing a system along the lines described in the tutorial here: https://stripe.com/docs/connect/collect-then-transfer-guide
Where we are creating express accounts for creators on our platform, and then paying users. I am curious about the case where the creator has made an account, but has not finished all of their tax info etc to be able to fully accept money and send it to their bank acct--will stripe transactions still be accepted and just accumulate in their account, or will the payments be rejected in this case?

subtle steppe Sep 23, 2021, 6:57 PM

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Hi,
I'm looking to include AVS, billing and zip, information within stripe refunds as it is used by some card providers. I'm looking at the refunds API and I don't see it included in the list of accepted parameters. Is anyone able to tell me if the metadata object might be used for this, or if the data needs to come from another object? The refunds API is here https://stripe.com/docs/api/refunds/create?lang=node

idle jay Sep 23, 2021, 7:00 PM

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Hi Support, If we have a card token, is it possible to attach it to the payment method as type card?

vocal wagon Sep 23, 2021, 7:11 PM

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I'm using Ruby. The platform that I'm developing adopted a method of requesting the users for their secret key and then would change the API key depending on the action. We are now trying to implement the Stripe connect method but still keeping that old method (for convenience to the users that already set up Stripe before). In order to keep from changing the Stripe.api_key property, this pre-request API key would really come in handy. Can I do this with Stripe::WebhookEndpoint.list({limit: 3}), that is specify the api_key in this request?

dim hearth Sep 23, 2021, 7:12 PM

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@vocal wagon Do you need me to unarchive your old thread? I had already left an answer to this question there

agile musk Sep 23, 2021, 7:12 PM

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Hello, is it possible to redirect to success page in a webhook?

dim orchid Sep 23, 2021, 7:35 PM

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Hello, how is everything? I would like an example of how to send an order with payment split.

steady cove Sep 23, 2021, 7:40 PM

#

Buenas tardes, me estan haciendo un fraude desde esta empresa Stripe Technology Europe Ltd con quien puedo verlo

late birch Sep 23, 2021, 8:17 PM

#

Hello! I applied to the summer Stripe software engineering internship and received a rejection email. If its possible, could we discuss where I went wrong and improve my application/skills for the next intake?

quick fable Sep 23, 2021, 8:24 PM

#

Hello, I'm trying to get the card out of a payment method, but that field is always null but the sourceId is always populated, need help!

bronze rune Sep 23, 2021, 8:27 PM

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CONSIGO VINCULAR MINHA CONTA STRIPE EM DOIS E-COMMERCES DIFERENTES ?

#

I CAN INSERT MY STRIPE ACCOUNT IN 2 ECOMMERCES

#

??

wispy tapir Sep 23, 2021, 8:45 PM

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Hi, new to the Stripe API and I wanted to ask if my solution to the problem im trying to solve makes sense.

We currently have subscriptions implemented on our service and they are setup to automatically charge the customer. We want to move away from automatically charging the customer to giving them the option to pay a custom amount towards their subscription.

Would the correct approach here be to make subscriptions use invoices and then create an interface that allows the customer to specify the amount they want to pay towards their invoice?

Are there better approaches that are simpler?

wicked kettle Sep 23, 2021, 9:24 PM

#

Hi how can I track checkout that occurs on stripe through google analytics?

candid crystal Sep 23, 2021, 9:27 PM

#

hi,

ruby yarrow Sep 23, 2021, 9:43 PM

#

Is there any way to get a temporary rate limit increase?

nimble olive Sep 23, 2021, 9:52 PM

#

We're using Checkout in setup mode (future payments) to save customers card details and charge them at a later date (when our product is ready to ship). We have paid for Stripe Tax and have it turned on however I found out today that Stripe Tax does not work when charging customers using the "new payment" feature from the stripe.com dashboard. Does Stripe Tax work when charging customers through the API? Meaning if we loop through customers and charge them, or if we loop through checkout sessions and charge, will dynamic tax rates be applied automatically? Really appreciate any help / guidance on this.

worn barn Sep 23, 2021, 10:01 PM

#

When creating a checkout session for subscription mode, and with a metered pricing, is it possible to set a cap on the accumulated amount due in any billing cycle (to be billed immediately) like you can in the dashboard manually?

livid mantle Sep 23, 2021, 10:09 PM

#

Hi, does Stripe make any guarantees about the order of refunds for a charge object? In other words, when processing a charge.refunded event, can I reliably know which refund the event applies to if there is more than one present? https://stripe.com/docs/api/charges/object

Stripe API reference – The charge object

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

slow osprey Sep 23, 2021, 10:10 PM

#

Hi, using the native Stripe Checkout UI, it is possible to integrate a multi rate shipping calculator, to offer users various shipping options based on whatever they are buying

slow osprey Sep 23, 2021, 10:11 PM

#

slow osprey Hi, using the native Stripe Checkout UI, it is possible to integrate a multi rat...

I was thinking specifically about using Bespoke Shipping - https://parcelintelligence.com.au/cs/documentation/#/api

sage loom Sep 23, 2021, 10:15 PM

#

Hello, I don't know much about programming, can you pass me a temple in HTML CONFIGURED for Stripe that is only to place my Api?

ashen void Sep 23, 2021, 10:34 PM

#

Hi! I'm currently trying to send an test invoice on behalf of a test customer (using Stripe Connect -- direct charges). When sending the invoice I receive the following error:

stripe.error.InvalidRequestError: Request req_nLt7udqIy25o2W: Confirm your email address before delivering emails.

Though, I haven't received any emails to verify the delivery email. How do I verify the email?

craggy aspen Sep 23, 2021, 10:41 PM

#

Hi, I'm using the redirectToCheckOut from the node stripe-js package. Is there options to pass a tax rate using that function?

half osprey Sep 23, 2021, 10:47 PM

#

Hi everyone,
happy that theres something like this.
Could is there a possibility to do a checkout with only the Private Key and the Checkout ? (No API calls to Prices or Product)

red osprey Sep 23, 2021, 10:51 PM

#

Hi, my team is currently working on integrating stripe. They just passed backend tasks off to me and i'm a little sketched out by their design plans. So we're building an investing platform and their idea is to use a single shared wallet for customer funding and spending, where I would design a system for capturing user invoice data and could likewise mock individual wallets. This isn't something I feel comfortable doing in typescript, but I don't have the time to do it in a lower level language, as they want to go to market as quickly as possible. My immediate thought is that it would make more sense for each user to have an individual wallet, but I'm curious if this will cost more (presumably) and if so, how much more? Also are there any glaring logical holes anyone sees?
Sorry for the novel, I just kinda got thrown onto the hot seat with this one as it was meant to be implemented a few weeks.

ashen void Sep 23, 2021, 11:41 PM

#

I'm attempting to add an extra line item to an existing invoice with the following code, but it's not updating. I can share the PDF, but the 'shipping' line item is missing. How do I make sure it's modified?

product = stripe.Product.create(
  name='Shipping',
  stripe_account=purchase.seller_stripe_account_id
)

price = stripe.Price.create(
  unit_amount=shipping.amount,
  currency=shipping.currency.name,
  product=product.id,
  stripe_account=purchase.seller_stripe_account_id
)

invoice_item = stripe.InvoiceItem.create(
  customer=purchase.customer_stripe_id,
  price=price.id,
  stripe_account=purchase.seller_stripe_account_id
)

stripe.Invoice.modify(
 purchase.invoice_stripe_id,
 due_date=datetime.datetime.utcnow() + datetime.timedelta(days=1),
  stripe_account=purchase.seller_stripe_account_id
)

velvet gorge Sep 24, 2021, 12:37 AM

#

anyone from bangladesh?

#

Anyone there for help?

#

I wanna know few info

sage burrow Sep 24, 2021, 12:40 AM

#

I need help with an account that was charged the wrong amount. I would like to have some hints on what to look at to troubleshoot the issue.

velvet gorge Sep 24, 2021, 12:43 AM

#

is there any legal way to use stripe from non supported countries?

thorny slate Sep 24, 2021, 1:00 AM

#

hey guys i need help please

charred spade Sep 24, 2021, 1:02 AM

#

Can anyone help me with code stripe payment gateway java android?I can pay a fee for it

eternal pier Sep 24, 2021, 1:22 AM

#

Is it possible to assign past payments to a newly-created Product?

charred spade Sep 24, 2021, 2:08 AM

#

When i add google pay to stripe. Do i need to follow any google rules? if i break the rules and get my app removed from google play store. Will I lose money like using google billiing?

austere plinth Sep 24, 2021, 2:26 AM

#

Hi I'm a dev / first-time-founder and new to Stripe.
Here is what we're trying to do, would love some ideas about the best way to approach this?

B2B SaaS where we charge per seat
single product access tier (i.e. no pro tier)
Two volume tiers (e.g. $50 for one and $30 per person if more than 1)
pay monthly or annual (annual is cheaper)
invoice them straight away (or within a few days) if they add someone when on then annual plan
starting out the gates with first 3 months being 50% off (if they are a new user)
14 free trial (if they are a new user)
would love to use stripe checkout as much as possible
will be adding a metered add-on in a few months, so needs to be forwards compatible with that.

Okay I think that just about sums up the requirements. (NextJs, MongoDB stack)

After a week or so of trying to wrap my head around Stripe and mashing away at a prototype, I've got something that mostly works but is a bit rough around the edges. But I'm not feeling super confident about it so I'd love to hear how a Stripe wizard would approach this problem out of the gates.

sacred depot Sep 24, 2021, 2:51 AM

#

Hi

#

May i know how we can set recurring payments for stripe?

trail quest Sep 24, 2021, 2:59 AM

#

Getting this issue in playstore application

#

Could you anyone help what could be the reason

junior orbit Sep 24, 2021, 3:14 AM

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Hi anyone can help with the question:
What is multicurrency fee charged by Stripe at checkout and how should I deal with it? If I have a multicurrency account should I register with it so that Stripe won't charge this extra fee?

vocal basin Sep 24, 2021, 3:54 AM

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Can someone help me setup stripe on shopify?

tender tundra Sep 24, 2021, 4:20 AM

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If subscription got updated to setCancelAtPeriodEnd before the end, we can set this false which as good as renew subscription right ? And also what happens when cancel period is over ?

glass viper Sep 24, 2021, 5:19 AM

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Please tell me, When is the second callback

unique juniper Sep 24, 2021, 5:28 AM

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@stray oxide can you reopen my thread?

unique juniper Sep 24, 2021, 5:28 AM

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unique juniper Hello, I'm using subscriptions checkout and how do I not let someone use the sa...

This message

main shell Sep 24, 2021, 5:33 AM

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Hello. I am now on step 8 of Subscriptions with Elements
According to the docs, you have to set the default payment method for new subscriptions. However, I am not getting the billing _reason = 'subscription_create'. I am getting billing_reason = 'subscription_update' even if this is a new subscription

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Should I just set the default payment metthod for subscription_update and subscription_create?

austere plinth Sep 24, 2021, 5:36 AM

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I want to use use subscription schedules with checkout, is this possible?

jade wing Sep 24, 2021, 5:39 AM

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I want to use separate charges and transfers (Multi party payments) - for this I need to create account for my providers. I saw API that creates an account on behalf of providers. Need to ask weather provider can create their own account and configure account_id to our platform and we'll use that for payment.

molten lagoon Sep 24, 2021, 5:47 AM

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Hi, please help
How can I get payment details in success page using php?
Moreover how can I pass paid amount, quantity, customer email and unique receipt number to success page?

lucid raft Sep 24, 2021, 5:52 AM

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tina24-sct

lethal pilot Sep 24, 2021, 6:01 AM

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Hi, i have a question regarding refund feature. I just got deducted a tax but i dont know the percentage.

worn barn Sep 24, 2021, 6:11 AM

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Am I right in thinking it's not possible to add metadata to a usage record, to record useful information about each usage? Guess I could store this as metadata to the subscription instead?

floral stone Sep 24, 2021, 6:21 AM

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Hi, I am trying to update a customer with a new payment method using "stripe.paymentMethods.attach" api, I am creating a new payment method before attaching however I am getting an error " No such paymentmethod: 'pm_xxxxxxxxxx'; a similar object exists in test mode, but a live mode key was used to make this request" I have tried with all the keys and it still gives error, if i change to secret key than the card element in front end throws an error saying it wants a publishing key. The above pic is what i want to acheive.
Also any help on updating a customer's default payment method will be helpful as well

glass viper Sep 24, 2021, 6:59 AM

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lucid raft Sep 24, 2021, 7:00 AM

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^ helping in the thread

jade wing Sep 24, 2021, 7:06 AM

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could you please activate my tina24-sct thread. Thanks

rough charm Sep 24, 2021, 8:18 AM

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Hi. After reading the api documentation, I still have two questions about account blocking:

Is it possible to get the reason for blocking the stripe account via the api? The “Account” object contains such a field in the “requirements” block, but it will not be filled in with the “account.updated” event.
Is it possible to get information about the amount and duration of the stripe reserve retention, which is held after the account is blocked?
thanks)

vocal wagon Sep 24, 2021, 8:36 AM

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Hi there,

We have quite an issues here. Stripe stopped processing for us in the end of August. We started a migration, which has taken a full month and not until now we are ready to migrate and start our subscriptions again.

It looks like the Stripe dashboard has not been updated when subscribers (that were not charged during this period) have canceled their subscriptions. So right now we are standing here not knowing which customers to reactivate and not.

Can we somewhere in Stipe (f.x the logs of failed API calls?) find customers who have tried to cancel, but where the Stripe dashboard has not been updated because our account got Frozen?

hollow nebula Sep 24, 2021, 8:42 AM

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I have a follow up question for my earlier thread: #890523938965323776 message

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Could someone unarchive it?

teal cobalt Sep 24, 2021, 8:46 AM

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Hello! We started accepting HSA/FSA cards but we can't figure out how to identify which payment were processed using HSA/FSA card. Can you help?

buoyant sequoia Sep 24, 2021, 9:07 AM

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When a user downgrades to a lower priced product how do we ensure Stripe only applies this at the end of their billing cycle and doesn't apply a pro-rata?

Any help on this questions

worn barn Sep 24, 2021, 9:11 AM

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Is it possible in the dashboard to view metadata assigned to a specific subscription item (not subscription sub_xxx, but subscription item si_xxxx)?

vocal wagon Sep 24, 2021, 9:13 AM

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Hello, Henk here. I have a question regarding React Native Stripe. I have the setup working and I can accept credit card payments without a problem. Also, when adding a bank account as a source, I am able to receive payments. However, once a bank account was added as a source, I am no longer able to process credit card payments. The reason: calling presentPaymentSheet no longer presents the credit card payment modal. What am I missing? The error I receive is: {"code": "Failed", "declineCode": null, "localizedMessage": null, "message": null, "stripeErrorCode": null, "type": null}

frosty coyote Sep 24, 2021, 9:18 AM

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Is there a way for me to do a test mode payout without a real bank account? I tried to add the test account and it says they aren't supported.

languid coyote Sep 24, 2021, 9:30 AM

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I dont know.is that real.place or not

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Anyone here?

meager hawk Sep 24, 2021, 9:34 AM

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@languid coyote hello. What's your question?

languid coyote Sep 24, 2021, 9:35 AM

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R u doing work togather tekta hokding group, indugu service

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Both of join with strip company?

meager hawk Sep 24, 2021, 9:40 AM

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@languid coyote I think you're in the wrong place. If you have a questions about this "tetka" company I'd suggest you contact them directly. Thanks!

languid coyote Sep 24, 2021, 9:41 AM

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I cannot found their company contact details

meager hawk Sep 24, 2021, 9:41 AM

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nobody here would know them.

languid coyote Sep 24, 2021, 9:41 AM

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When i try to search their company details

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I saw its join with ur company

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When.i search indugu service ltd.company in romania that time by name inugu service i saw ur stipe company details

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Also u can chk it

meager hawk Sep 24, 2021, 9:42 AM

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@languid coyote I think you're in the wrong place. Sorry!

languid coyote Sep 24, 2021, 9:42 AM

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Ok thanks

fathom stratus Sep 24, 2021, 9:48 AM

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Hello Sarva here, I have a question regarding stripe connect with Shopify, I am trying to spin up an eCommerce store using Shopify in which multiple vendors will try to sell their products, So if a user tries to buy a product from VendorA charge should be created against that vendor stripe account and I have to take commission and put it in my parent account. For payments, I am planning to use stripe as I am already using stripe connect (with destination charges using custom account type) for another product and planning to use the same for this well. Is there any sample or document wherein I can use stripe connect with shopify?

vocal wagon Sep 24, 2021, 9:58 AM

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Hello there, i have a question about this 404 error - resource_missing - id
No such notification: 'XXX'; a similar object exists in test mode, but a live mode key was used to make this request.

tired reef Sep 24, 2021, 10:22 AM

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Hi folks, When adding Public and Secret keys to a new e-commerce part of website the Stripe API is coming up with errors, any advice?

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Hi, A 402 Err and vi/sources error of some sort if that makes sense?

earnest stream Sep 24, 2021, 10:37 AM

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Hi,
If we are creating an uncaptured card payment via PaymentIntent API, and then immediately canceling it by calling POST /v1/payment_intents/pi_xyz/cancel, our Stripe dashboard for this payment is saying "This refund went through in the form of a reversal." Does a "reversal" always mean that the funds on the customers card are released immediately? Or can we expect any kind of delays before the customer's balance is restored and they can use this money to make other purchases?

fierce mortar Sep 24, 2021, 10:46 AM

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My product currently uses Stripe API to set up subscriptions for customers. I am considering moving to Stripe Checkout. I have a couple of questions:

After a user has created their first subscription using Stripe Checkout. if I want to add a second subscription or (increase the price of an existing subscription) do they need to go through checkout again or can I simply add the subscription to the customer using the API and skip the Stripe Checkout process?
Can I pass an existing customer object with a pre-existing credit card when creating a Stripe Checkout and have their credit card info be pre-filled when they go to the Checkout?

drifting berry Sep 24, 2021, 11:05 AM

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I just moved my webhooks webserver from Spark to pure jetty, I am facing Signature verification error.
Any clues ?
Most probably there is some issue because of difference in how request body is converted to String in spark vs jetty

vocal wagon Sep 24, 2021, 11:15 AM

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How do I retrieve a customer from a connected account?

fallow sluice Sep 24, 2021, 11:29 AM

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Hi, is it possible to stop generating invoice after the subscription expired but leave the subscription as it is and to be able to resume back anytime?
The reason im asking this is because our licenses will not expire but just the matter of having the premium service or a free service, so in this case if my customer fail to make payment after the expiry date, their license become a free license key
After 2 months they decided to resume back the premium service, they can resume the premium service with the previous license key, then we will charge from the day he make payment again ignoring all the old invoices.

vocal wagon Sep 24, 2021, 11:46 AM

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Hi all
I run a business which is almost Airbnb for boats and we are currently present in most of all the european countries.
We are currently updating our stripe integration.
Is there anyone out there that would like to help me for 2 min. and take a look at the documentation and tell me if we are on the right path and if you have any improvements ? I have a PDF document which has 2 pages with full documentation. Thanks 🙂

short sonnet Sep 24, 2021, 11:50 AM

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Hi, I'm trying to get the fees associated with customers and charges to insert on my Database. I'm doing this through a Report Run. Is there a way to receive the client metadata in the report Run?

glad lynx Sep 24, 2021, 11:56 AM

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Hi, I just want to confirm that all stripe generated ids are Case Sensitive, the only place I see which alludes to it being the case is on the API backwards compatibility notes on the upgrades page https://stripe.com/docs/upgrades

indigo sinew Sep 24, 2021, 12:31 PM

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Hi, I have facing an issue when I am integrating stripe with google pay
i have facing below issue
presentForPaymentIntent() may only be called when Google Pay is available on this device.

trail knot Sep 24, 2021, 1:26 PM

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hello me also struggling to implement that Google Pay is in Telegram Invoice of production (while in test it is there)

fluid parrot Sep 24, 2021, 1:50 PM

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Does the owner of a connected account need to create CSR etc to enable apple pay? Or can we use the apple pay certificates from the platform account?

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We let customers 'link' their stripe account as standard connected accounts on our platform, and use our SDK in their ios app. Now they want to have applepay as a payment option. Should we ask them to create a CSR, send it to us, have us sign it using a new merchant for their app and send the certificate back to them? Or can we do this work for them somehome ?

charred spade Sep 24, 2021, 2:18 PM

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Is there any dev with stripe experience? I need create wallet payments with Stripe with java android into my source code? I will pay fee for it

unique juniper Sep 24, 2021, 2:21 PM

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@lucid raft can you open my ticket again?

stray oxide Sep 24, 2021, 2:21 PM

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I can!

unique juniper Sep 24, 2021, 2:21 PM

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Yes please!

unique juniper Sep 24, 2021, 2:22 PM

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unique juniper Hello, I'm using subscriptions checkout and how do I not let someone use the sa...

this msg

Hi everyone how are you? I'm working on creating a Stripe Connect custom account and I need to fill in some fields but I'm not sure what to enter for some fields : legal_entity.personal_title is like relationship.title (CEO ... )?

Hi everyone how are you? I'm working on creating a Stripe Connect custom account and I need to fill in some fields but I'm not sure what to enter for some fields :
`legal_entity.personal_title is like relationship.title (CEO ... )?`