dev-help

[bleak breach]

I don't really know enough about flutter to be super helpful here. Is there a way to launch the app in verbose mode or something?

[night kite]

there should be, i doubt that the plugin is gonna tell me more anyways 😛

[bleak breach]

Presumably confirmApplePayPayment gets the token from Apple Pay and then confirms it via the underlying native Stripe SDK, we'd want to know at what step that fails

[night kite]

ooook

that will take a while to check, thanks for you help!

[bleak breach]

If anything hopefully the flutter devs can surface a better error message, flutter: Error: PlatformException(Failed, Payment not completed, null, null) isn't super helpful 😉

[vocal wagon]

Hi yall, when i create a checkout session i attach metadata to my items obj but these metadata are not visible when i call /v1/checkout/sessions/%s/line_items, any idea how i can retrieve these info later on?

[bleak breach]

~~line_items aren't available by default, you need to expand them to get them in your request: https://stripe.com/docs/api/expanding_objects~~

Oh wait sorry you're retrieving the line items directly

@vocal wagon line_items can't have metadata attached to them, are you sure you aren't attaching metadata to the root Session object instead?

[vocal wagon]

    "0": {
      "price_data": {
        "currency": "usd",
        "product_data": {
          "name": "Product name",
          "metadata": {
            "city": "Covington, Kenton County, Kentucky, United States",
            "latitude": "39.0836224",
            "longitude": "-84.508371",
            "url": "my_url",
            "framed": "false"
          }
        },
        "unit_amount_decimal": "499"
      },
      "quantity": "1"
    }
  },
  "mode": "payment",```

Yes i think, here is what i send

[night kite]

I was able to get a verbose stack of the error in xcode instead of android studio, its a lame for the chat, how should I post this?

[vocal wagon]

it's the session creation obj

[bleak breach]

Ah you're attaching metadata to a Product: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items-price_data-product_data-metadata

[hollow nebula]

Hello guys, I have a question regarding why Stripe NodeSDK (or Stripe API itself) gives a sessionID when it comes to checkout session, and a URL when it comes to the billing portal session. Why two different behaviors?

[bleak breach]

@vocal wagon in which case you'd need to expand data.price.product to get that metadata: https://stripe.com/docs/api/checkout/sessions/object#checkout_session_object-line_items-data-price-product

[bleak breach]

They aren't different behaviours. Creating a portal session gets you back a portal session object: https://stripe.com/docs/api/customer_portal/session

[vocal wagon]

Very cool, i'm gonna try that, thank you Paul

[bleak breach]

flutte_stripe

[vocal wagon]

Thanks Paul, it worked like a charm 👌

[royal turtle]

The element of type card is a single input that collects card number, expiry, and cvc. There are individual elements for these fields, but i cannot figure out how to use confirmCardSetup or confirmPaymentIntent with the individual elements. The examples use the card number element, but when I do that I get a "Missing required param: payment_method_data[card][exp_month]" which makes sense.

[lucid raft]

Stripe.js should automatically find the expiry and cvc field even if you only use the card element.

do you have a code sample on how you call confirmCardSetup etc.?

[hollow nebula]

When creating a checkout session for my subscription, I used payment_method_types: ['card'], . In the URL, I can see Google Pay as well. Is it normal. If a user pays using Google Pay, or Apple Pay, will we still see the linked card?

[lucid raft]

You can turn off GooglePay or Apple Pay in your dashboard https://dashboard.stripe.com/settings/checkout
And GooglePay and Apple Pay will appear as card payment with wallet parameter https://stripe.com/docs/api/payment_methods/object#payment_method_object-card-wallet

[royal turtle]

// stripe-service.ts
  async createPaymentMethod(cardElement: stripe.elements.Element) {
    this.http.post(
      `${environment.firebase.function_url}/createPaymentMethod`,
      { uid: this.auth.uid }
    )
    .subscribe((secret: any) => {
      this._stripe.confirmCardSetup(secret, {
        payment_method: { card: cardElement },
      });
    });
  }

[wanton bison]

Hi everyone, I'm creating a price for a product through api service ... The only thing is that I can't set it as a one-time price. Could you help me?

[bleak breach]

Hi! Are you getting an error?

[wanton bison]

I solved it but now it gives me this error, could you help me? The Checkout Session's total amount due cannot be zero in payment mode.

[bleak breach]

@wanton bison Do you have request ID I can look at? Looks like req_123

[wanton bison]

how this? {
"description":"teststripe",
"cancelPage":"https://www.google.it/",
"ammount":350.00,
"priceid": "price_1JIrbhGjwmKtvXEy9uYrmTmc",
"orderID":"prod_JwOulla9ayMsCd"
}

[wanton bison]

Id=req_ThjYHK2jJ7fZoD

[lucid raft]

hmm, that looks correct. How is createPaymentMethod used? or stripe-services.ts is used.

[royal turtle]

stripe-service.ts is an angular service being injected into a component. It holds the stripe reference, and provides functions to interact with the stripe reference.The component uses the service to create / mount / destroy the stripe elements.
It works fine with the singular card element.

[bleak breach]

You passed in a unit_amount of 0, so it failed because you can't create a Checkout Session for 0 money

[lucid raft]

Yeah, Stripe.js will try to find all the elements created on the same page, I wonder if Stripe.js failed to locate the other elements. I am not too familiar with Angular service but let me check

[wanton bison]

Could you explain to me why creating a price through api does not save the right one?
{
"product_id":"prod_JwOulla9ayMsCd",
"ammount":3000.00,
"currency":""
}

this is the call but on stripe it saves as 30.00 eur

[royal turtle]

amount not ammount, and the number is in the smallest denomination, so it should be 300000 for 3000 eur.

[vocal wagon]

Hello Stripe somone tried to pay on my website today but the payment failed I think the problem came from Stripe I think my e-mail adress was not right so I changed How can I check on Stripe that everything is ok now and be sure that thé problem was this one ? I hope I nom pretty clear it is hard in english 🙂

[bleak breach]

Yes that's expected, Stripe works in the currency's lowest unit. In the case of EUR 3000 would be 3000 eurocents, which works out to 30 euros

[wanton bison]

Okay, thanks a lot!

[cerulean pine]

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[royal turtle]

@lucid raft My singleton service was returning a new instance of stripe.elements.Elements from it's createElement method, so in the component, the elements had no idea about each other. Thanks for the rubber ducking. 😄

[lucid raft]

I see, that explains it. Thanks for sharing

[regal sage]

While trying to follow https://github.com/stripe-samples/subscription-use-cases#option-2-installing-manually the section on .env variables doesn't suggests how to get STRIPE_WEBHOOK_SECRET key - can someone please help?

[hollow prairie]

@regal sage Hey there. You'd find this on your Dashboard on the page for the configured webhook

@regal sage Or if you're developing locally, you could try our CLI which is great for webhooks: https://stripe.com/docs/stripe-cli

[regal sage]

Yes. I am trying to run locally. But I don't want to use stripe cli.

While following the README in the project, it assumes the end user knows about a few things, and we can possibly add it. If I don't want to use the first suggested option via the stripe cli and am trying to clone the project (option-2-installing-manually) the section to fill in environment variable states that we need to fill in the options - how to get them is missing

[hollow prairie]

@regal sage You'll need to create a webhook for your account via the Dashboard (or API). That webhook will then come with a unique signing secret for you to use. There's a great doc on webhooks here: https://stripe.com/docs/webhooks

[regal sage]

@hollow prairie please confirm if this is a webhook which is already part of the sample ? https://github.com/stripe-samples/subscription-use-cases/blob/master/fixed-price-subscriptions/server/node/server.js

[normal rampart]

hey 🙂 is there a way to skip credit card collection in Stripe Checkout? either when using a trial_period_days, or when applying 100% off coupon for a few months when redirecting to the checkout?

[hollow prairie]

@normal rampart Hey! That's not possible with Checkout, no. You'd need to build your own integration if you wanted to bypass payment collection I'm afraid

[normal rampart]

thank you 🙂

[tacit ibex]

Hey devs, I have a question. User connect to our platform as standard or express account so we get his stripe account id and store it in DB, then he disconnect and reconnect again so we get a new stripe account id and store it but the problem is in his payments history become empty as we display the payments for the last/new stripe account id not the old one ,, is there this any solution for that? Thanks in advance

[hollow prairie]

@tacit ibex Hey there. If the connection was with a standard account, you'd not receiving a new account ID when re-connecting unless it was a completely different account

[tacit ibex]

So what about express accounts?

[hollow prairie]

@tacit ibex With Express then yes you'd receiving a new account ID after a disconnection and a 'new' connection

@tacit ibex They're not a standard Stripe account, so they don't exist/function outside of the realm of your platform

[tacit ibex]

Thanks so much, this is what I said

[hollow prairie]

@tacit ibex Does that clear things for you? Anything else I can help with?

[tacit ibex]

Yes clear, thanks for help

[gilded sentinel]

Hi all! I am trying to process a successful payment for goods. however, the webhook does not receive information from which product was purchased. How can I identify the purchased item?

[hollow prairie]

@gilded sentinel Hey there. Can you share the ID of an event you're receiving in your webhook handler?

[gilded sentinel]

e.g. pi_3JItrMLf2egvIlEt26pC6hFu ?

[hollow prairie]

@gilded sentinel That should work, let me check!

[gilded sentinel]

u can try it evt_1JItBFLf2egvIlEtdtxAV6vu

[hollow prairie]

@gilded sentinel You're currently using the charge.succeeded events, right?

[gilded sentinel]

i tried different events but it seems i need to use payment_intent.succeeded

but the result is always about the same: it is impossible to accurately identify the product. I can show what comes from the server to the webhook

[smoky hedge]

I am setting up connect account in different country, i have facing this error=

"Cannot create a destination charge for connected accounts in JP because funds
would be settled on the platform and the connected account is outside the platform's region.
You may use the on_behalf_of parameter to have the charge settle in the connected account's country.
For more information on on_behalf_of, see https://stripe.com/docs/connect/charges-transfers#on-behalf-of.
If using capabilities (e.g. card_payments, transfers), note that they affect settlement as well. For more
information on capabilities, see https://stripe.com/docs/connect/account-capabilities. If you still need assistance,
please contact us via https://support.stripe.com/contact."

@hollow prairie Whats i need to do in this case ??

[sweet fjord]

@hollow prairie Hi, I am creating a subscription via schedule (to set at a later date). Is there an event type which will notify my webhook when schedule phase is about to begin, meaning the subscription is about to begin?

[hollow prairie]

on_behalf_of

Subscription schedule events

[leaden thorn]

Guys is there a limit for stripe webhooks ? I received few webhooks but in the last one I set lots of events in it for calling webhook, any possible reason there is some quota and I consumed it all ?

[hollow prairie]

@leaden thorn Hello. Do you mean a limit of the number of webhooks your account can have?

@leaden thorn If there's a specific event you're having issues with, please share the ID and I can take a look

[placid flame]

Hey all, i am trying to create a webhook in node.js through the API /v1/webhook_endpoints and keep getting an unknown parameter error when trying to set the url and enabled_events anyone have this problem or know of a fix?

[hollow prairie]

@placid flame Hey! Can you share the ID of the request that's causing an issue? https://support.stripe.com/questions/finding-the-id-for-an-api-request

[placid flame]

Yeah! req_niDS5cBd57MAxk

[hollow prairie]

@placid flame Checking

@placid flame Can you share the code you're using to make that API call? Please omit any API keys etc

[placid flame]

const request = new HttpRequest(
new URL(https://api.stripe.com/v1/webhook_endpoints),
"POST",
new HttpHeaders({
...this.getAuthHeaders(apiKey).toObject(),
"Content-Type": "application/x-www-form-urlencoded",
}),
JSON.stringify({
url: url.toString(),
enabled_events: events,
connect: true,
})
);

[cunning swan]

Hi, why card 4000000000003220 not work with off_session = true ? (4000002500003155 - work good)

[hollow prairie]

@cunning swan 4000000000003220 requires auth for every payment, regardless of whether it has been setup for off-session payments

@cunning swan So when you pass off_session: true, it'll just fail as it requires auth and you've marked your customer is not present to do the auth

[crude ore]

Hi guys, Is it possible to delete prices that are assigned to the product (via API) ? I wanted to add some cleanup steps to my application which, among others, would remove products in Stripe, but according to doc, there's no way to remove a product if it has related prices assigned (but I don't see any delete api for prices)

[leaden thorn]

what ID do you want ? my email or publishable keys ?

[sly jasper]

Hello there,

I am building a short term rental platform. We have a few constraints:

• I must place a hold on the customer card for the payment and the bail.
• The payment must be captured right after the order was validated by the renter
• The bail can be captured when the objects are returned if they suffered any damages.

I encounter some issues integrating stripe:

• I wish I could place a single hold on a card and capture multiple times but this is not allowed by stripe (unlike other payment providers). I know the doc says that we could “save the customer’s card details for later” but this wouldn’t ensure that the customer has sufficient funds to pay the bail if needed.
• I must wait for the bail and the payment to be authorized before I create the order but it creates some race conditions on my web hooks. I could send the events to a queue to make sure to process them sequentially but I would like to avoid it if possible.

I think most of my problems come from the fact that I have to create 2 payment intents. Do you guys have any idea on how to solve this?

[oblique rain]

Greetings! Looking for advice to deal with the asynchronicity of payments. I have the following process:

• start a payment intent from my front-end app (here: iOS) to my back-end
• user validates the payment on the front-end
• Stripe executes the payment and responds with the status to the front-end app
• front-end asks back-end for post-payment data

Problem: at the last step, the back-end may not yet have received the payment hook call from Stripe, and hence, responds to the front-end as if the payment did not occur.

Is there an out-of-the-box system to make the whole process synchronous? Or should I do some form of polling at the last step?

[oak dove]

can we passs descrition of the subscription dynamically ? like I want to pass the Month when they pay

description*

[placid flame]

Hey again, but using URLSearchParams doesnt let me set the value as an array for enabled_events and the api wont accept a string

[sick talon]

Do you have the request id for where you got an error about accepting strings?

[placid flame]

req_Gk2Z8hQUkZXc0u , its just an "Invalid array" message

[sick talon]

Yep, you're passing "subscription_schedule.created,subscription_schedule.canceled,subscription_schedule.updated" (a string) for the enabled_events, as you mentioned. You need to pass it as an array.

[sick talon]

Have you considered using stripe-node instead of making the request manually?

[placid flame]

could be an option, is there no way to do it with URLSearchParams?

[sick talon]

Possibly, but we have the official library which sets it all up for you. Plus it's a POST request and you generally wouldn't use URL params with a POST.

With stripe-node you just call the example code from https://stripe.com/docs/api/webhook_endpoints/create?lang=node

  url: 'https://example.com/my/webhook/endpoint',
  enabled_events: [
    'charge.failed',
    'charge.succeeded',
  ],
});```

[placid flame]

Thanks for the help, ill see if we need to use the package

[raven sluice]

Hey there, we're trying to create a flow similar to SubStack with a connected account that will be able to receive payments from customers and payout to their banks.

• We manage to use the express api however this requires terms acceptance which we're unsure how to do and if it's possible to do it via the api in test mode for standard or express accounts.
• We then tried to mirror SubStack standard connect form, the form seems identical however every connected account comes up with restrict required id verification which doesn't seem to be the case on SubStack. Is this a limitation on Test Mode or are we missing something.

Thanks for the help in advance,
Adrian.

[pine hare]

Hello, I'm a bit of a noob dev, and there's something I don't understand. Let's say a user wants to buy something in my website, that user is logged in, they press the purchase button and get redirected to the stripe checkout, they pay and everything goes fine. Assume I have a webhook set up where I receive that event. How can I 'connect' or link that purchase to the corresponding 'User' object in my backend? only by using the stripe.Customer.email? What happens if they use a different e-mail when completing the checkout form?

Thank you, and I'm sorry if this is a dumb question.

[bold basalt]

@pine hare hello, catching up

[vocal wagon]

Hello, Team, I'm working on Stripe woocommerce and the payment is on hold. Following on this document. https://docs.woocommerce.com/document/stripe/ It said need to capture funds manually. I'm not quite sure about what it means. Do we need to ask the client to pay us manually or continue the payment process on the site by setting something more?

Grateful and Sorry for the dumb question. I'm kind of new with this.

[kind python]

Hello, does anybody know if there is a way to update a paymentIntent without its client secret?

[slate dagger]

Hello, Looking for information on failed refunds! If a failed refund occurs 20 days later, does it show up in the current days Balance Transactions? Thank you.

[tall basin]

I am not sure if this is the correct channel, but I have a question about coupon durations: https://stripe.com/docs/api/coupons/object#coupon_object-duration
If a coupon is applied to a customer with duration set to once, will the value of this coupon roll over from invoice to invoice if it is not fully used? Or will it expire after one invoice?

[proud kite]

Hello, I run a subscription business and collect payment through Stripe. Is there a way to quickly see total active subscriptions and also the growth over time?

[buoyant shadow]

Hey guys, how do you recommend implementing metered billing if you have thousands of different 'services' each with its own unit price?

For example, let's say I'm trying to build a replica of AWS EC2. EC2 has 30+ regions (us-east, tokyo etc.), and 100~ instance types (flash, gpu, high memory, 1 cpu, 2 cpu, ..), and each instance type has a different per hour cost in a different region. So there's potentially 2,000+ different 'services' with different unit prices.

A subscription (https://stripe.com/docs/billing/subscriptions/multiple-products) only handles 20 products.

[autumn bridge]

Hi guys, I m developing a checkout process with nodejs. But i don't have the domain yet and i'm workin with localhost:3000
When I try to create the checkout session, the browser console says:

OPTIONShttps://checkout.stripe.com/pay/cs_test_a1e50BIBq6A6rJ3gPLPuM4frwXf9oTMy8GMLbEj7FeizINqBDQi#fidkdWxOYHwnPyd1blpxYHZxWjA0T01wQ3NEb3NNZlRdNzJLYUc9V0Mya2FIcUIzNH9gU2JxQjxzdUZWY0BtN2FpcVxMQGRANkB9aTN9Q2h2ME5oSFVXaW5Cf1NLdFI3dEw1RGJIcFFtdTVzNTVVa3BsMXdPdScpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPyd2bGtiaWBabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic/cXdwYHgl

CORS Missing Allow Origin

Is possible create the session writing here domainURL=http://localhost:3000?

success_url: `${domainURL}/success.html?session_id={CHECKOUT_SESSION_ID}`,
cancel_url: `${domainURL}/canceled.html`,

[solid kraken]

Hi, how do i edit this customer field using the api?

[tepid obsidian]

I'm probably missing something but, what I'm trying to do is associate an external ID with a checkout session and then to fulfill the payment I need that external ID. Is using the success URL and then seeing that it's paid an okay solution? When I listen for the webhook it doesn't include the client_reference_id so I'm kinda stumped on how to proceed.

[quasi crypt]

Hi, I am very new to stripe, and I am using nodejs, I like to add customer cards into a virtual wallet, so that we can use that to charge later when customer want to buy something in the future. Basically I do not want customer entering the credit card details every time during a purchase ? do you have any sample code or references please? Thanks in advance.

[mellow orbit]

if there a way to have a free subscription tier that doesn't require a credit card?

[toxic lily]

Hey lovely people! I came up with a simple question: is there any limit on the web hook endpoints at Stripe? I wasn't able to find any public resource on this

[tepid obsidian]

I'm not sure if I missed something, but how does one get the products purchased from a PaymentIntent or CheckoutSession?

[hazy flare]

If I create a subscription with multiple items, can those items later be cancelled individually? Or does cancellation work on the subscription as a whole?

[rapid imp]

When does a payout.paid event get triggered?
Also why can't we use automatic payouts and use instant payouts?

[quasi crypt]

Is there is a way to retrieve customer using email ?

[open ginkgo]

Why Stripe told that my account will be closed

[wintry glacier]

Hi I am a new user of Stripe. How do I send an invoice reminder to my customer?

[worn yew]

Hi My website is allows clients to take payments from their customers using Stripe Connect. Recently I gota client in India who is using Stripe. I thought it would work for him without any issues as it has always worked in USA. He was able to connect his account but payments fail when his clients submit the credit card. Is there a different API or process to allow payments using stripe connect in India?

Let me check what information I have on my server on the failed payment, I will get back soon.

[quasi crypt]

Hi, to capture future payments, is there is a way to use "StripeCardElement" (reactjs) to capture the card, instead of redirecting to stripe page ?

[pearl bridge]

Hi There, we wanted to get started with Strip to take in mobile payments, however our security team has some questions on PCI Compliance and SAQ questionnaire. Is there anyonwe who they can reach out to for more information.

[cerulean pine]

:question: @pearl bridge Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[quasi talon]

Hey there!

Not sure if I am in the right place or

anyhow, I have an issue with my stripe. I have received 2 payments but after some days, my stripe said that there are some issues with my bank details

Not sure if you can help me with this

[cerulean pine]

:question: @quasi talon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[quasi talon]

can I at least send you an email or something?

The forms you have on help and support and confusing

[sick talon]

That link is for the form where you can email the support team. We can't help with that type of issue in Discord.

[quasi talon]

oh i see

thanks a lot!

[tiny bison]

I'm using stripe checkout and storing the checkout.session.id in a table along with my user's user_id. For ease of logic, I would like to have a webhook for "payment_intent.succeeded" and backtrack to the session that generated that PaymentIntent. Is this possible to do cleanly?

[vocal wagon]

Anyone know if it is possible to set up a webhook to trigger a week BEFORE a payment is due?

so that we can email our users letting them know a week before they will be charged again for their annual membership?

[vocal stump]

Hey guys. I talked to koop about problems with auto-voided invoices with applied balance (i.e. used credit) not automatically moving the balance back to the customer object when a pending update expires (or is replaced by a new pending update) for a subscription. He told me you guys had a JIRA tracking this issue specifically, but I can't reproduce it on my platform account. I coded around it for connected accounts that are on API versions previous to the one where the balance was reapplied to the customer automatically, so now I'm a bit confused about what I need to do going forward. See cus_JwwPpioY3q0t9F

It seems to happen automatically now, at least in this test case.

(as you'd expect)

[runic goblet]

Hello! I'm looking at the "Upgrade and downgrade subscriptions" doc, and I'm curious if changing the discount from 100% off to some partial amount qualifies for the proration behavior.

For my use case, our subscriptions can apply a discount if a customer doesn't have access to a certain feature, and we'd like to charge them for the remainder of the current billing cycle when they decide to upgrade. Ideally, this wouldn't influence the billing cycle anchor, but if that's the best way to handle this then it shouldn't matter too much.

[neat crow]

Hi, I need some help with my Stripe connect account. How can issue strip cards to my customers for them to purchase?

I will then use those funds to complete their travel bookings

[dim hearth]

subscription prorations

issue cards

[vivid stream]

How do I chat with someone from Stripe?

[vocal stump]

Type your message in here 🙂

[vivid stream]

Stripe has not paid out my money since May....WHY?

There are not messages stating an issue.

[dim hearth]

This channel is focused on technical/developer issues and we don't have the tools here to investigate account-specific issues with payouts. The folks over at support (https://support.stripe.com/contact) should be able to look at your account and help!

[vocal stump]

@vivid stream With that said, have you checked your payouts are not set to manual? Because then you would have to manually pay them out from the dashboard or the API. If they are not set to manual and the reason is something else, then you must contact support as @dim hearth says.

[vivid stream]

Thank you
@vocal stump They are not....It is set to weekly

[vocal stump]

Yeah then this is not the place for help unfortunately

[unreal pike]

Hi, i need help. A page called analisisdeportivo.com sent a payment using your sistem and they make a swindle

I need to talk with some person because of that

[dim hearth]

We can't help with issues like that here (this is a technical/developer channel) but someone at support https://support.stripe.com/contact should be able to help you! Also want to mention, you can always dispute any charges through your bank/card issuer if needed.

[unreal pike]

thank you

[minor cipher]

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

[agile musk]

is there any way I can hide this from the checkout page

[sage salmon]

Just launched my website using bigcartel/stripe. First payment says itll deposit in 1 week?? Is that just the first payment? How do I get it to I get payouts everyday

[reef knot]

Hello 👋. I am getting error: Error Domain=com.stripe.lib Code=50 "There was an unexpected error -- try again in a few seconds" UserInfo={com.stripe.lib:ErrorMessageKey=No valid API key provided. Set STPAPIClient.shared().publishableKey to your publishable key. … i have set up the pk in AppDelegate of iOS aap .

[minor cipher]

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

[south escarp]

Can you downgrade (or revert back) to an older version of stripe?
(I'm about to upgrade from 2016 to the current version and if something goes wrong it'd be nice to revert back temporarily while I fix it)

[slate elbow]

i'm trying to do some testing but i constantly get this error: Expired API Key provided: sk_test_*********************************************************************************************jA556h

any thoughts on what the issue might be? the API key is valid

tried a rk_test key too, same error

[leaden thorn]

Guys whats the event in webhook that happens when a charge for a subscription is successful ? I need to mock acceptance of card by charge getting unsuccessful, which is the event which only happens when a charge happens successfully ?

[somber hare]

I have a couple of questions wrt to which Intent to use:

• we have customers in both India and outside of India but regulations state that for Indian customers we have to charge in Indian currency while for the rest we can charge in USD. While we have different currencies listed in our product/pricing, we are unable to use a Checkout Session because Stripe does not automatically pick the right currency to charge based on customer's address. Is there a way to make Checkout Session do this for us?
• because of the above, we are using a SetupIntent. The problem here is that we're unable to execute proper 3D secure workflows. Example: we allow customers to add their payment details before their trial expires. They do this via the SetupIntent hosted page. We create default payment method and subscription for the customers. But after this, when their trial expires and Stripe tries to charge their card, it fails because there's a requires_action thing happening due to 3D secure.
  Has anyone got any ideas on how best to solve for these two cases?

[oak dove]

i want to setup stripe one time payment, need support in this

[vocal stump]

You can roll back for 72 hours I believe

[vocal wagon]

why I can’t make a subscription with no customer?

[astral sage]

Hello folks. Need your advise. I I'm creating a payment via Payment intent with "setup_future_usage":"off_session" and "confirm":"true". I'm testing a card with 3d secure. I'm getting a confirmation promt and payment is succeded.
The payment method is also created as well and I want to use it for future payments for this customer, but every new payment requires 3D secure confirm again, event if I pass Payment method Id.
How can I perform next payments for this customer with this payment method, without 3D secure confirmation?

[void tundra]

Hi, I wanted to find someone who can help me understand my stripe usage according to my needs... can I DM someone?

Cool, well I will write here"

• I can have many users
• I have a wallet where money can be stored on my server
• Transfers happen from one user to another, the transfer may happen just with email and bank details
• I charge a subscription which needs to be refundable in partial amounts
• I want to maintain a log of transactions per user
• And refund without cutting any charge if possible

Can all this be done?

[vocal wagon]

Are u here to promote

[minor cipher]

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

[void tundra]

Did it sound like that? I am sorry, but no

[solid heath]

How can we get the original receipt of a charge, once it was refunded. Currently if i refund a charge, then I can see the receipt of the refunded receipt.

[balmy pollen]

hey guys, does devs have the right to have aa stripe acc or it's only focused on start-ups not solo devs/freelancers in the domain plus do we have the right / can we ask for a visa card (physical card) or it's mainly a solution for a certain business

thank you in advance!

[restive raptor]

hi huys . could you help me please

I recently opened my stripe account on my shopify site. My stripe account is already activated, integration as a third party payment provider seems to work. However, when checking out, the card payment module is not displayed.

[round nest]

Hey I was wondering who I can reach out to to get my issuing approved a little quicker.

[smoky ledge]

If you put in an application; it’s being processed. Give them time.

[round nest]

Do you know what the usual time to hear a response is?

[round nest]

Sorry I’m just really antsy

[smoky ledge]

I got a response within a week; it just takes a bit. This also isn’t the best place to ask questions like this.

[round nest]

O okay noted

[dim wyvern]

I've used the Stripe Checkout snippet generator to get the JavaScript I need to embed on my page. But Stripe Checkout is not calculating sales tax. I have added code to require billing address collection (billingAddressCollection: 'required',), but I can't figure out how to enable Automatic Tax calculation based on the billing address.

[serene dew]

Hello, i have some troubles with stripe installation on my react-native project for ios on macbook m1.
So, after installation, and success pods installation, building for ios 11, xCode gives that errors
Showing Recent Issues
Undefined symbol: type metadata accessor for (extension in Foundation):__C.NSOperationQueue.SchedulerTimeType and more
Can someone help please?

[earnest merlin]

Is there a way I can know charges paid out in a payout (auto generated, I know it can't be done for manual)?

Like when a payout is generated, I want to know what all charges were paid out in it

I can see it on dashboard but I need it in api/function (python sdk)

[rapid tide]

Hi - Price unit_amount accepts a positive integer in cents (or 0 for a free price)
however a payment_intent does not allow 0
What are the steps to complete a $0 'Free' purchase?
Thanks

[vocal stump]

You don't process the payment if the amount is 0, @rapid tide. You'd just mark the invoice paid (or not create one, depending on what you're doing)

[feral haven]

Am I allowed to use stripe sessions creator to create a transfer payment to a connect account?

[shut igloo]

Hello, Is there a way to receive payments with installments on brazil ?

[gentle reef]

I have tables called stripe_subscriptions and stripe_invoices in my database - stripe invoices has the subscription id (for each invoices subscription) as a foreign key - I get this data from stripe events. The problem is that since events are sent in no particular order, sometimes my application receives invoice created event before the subscription created, even though in my db the subscription needs to be created first as it is used as a foreign key on the invoice. Does anyone know how to deal with this?

[nimble flint]

Yes, you can rollback an upgrade for 72h after changing it: https://stripe.com/docs/upgrades#rolling-back-your-api-version

[hallow flume]

Currently waiting on live support to get back to me but found this discord in the meantime

Is it not possible to automatically charge a customer one time with a price object?

[hallow flume]

Answer was getting the paymentIntent ID from the finalized invoice object and confirming it, sad there isn't any explicit doc describing that behavior, but glad it got sorted.

[muted hill]

Hi, I am currently using Stripes Subscription feature, as found here: https://stripe.com/docs/billing/subscriptions/checkout
However Once the user completes their payment,
I want to be able to follow it with another function (a callback function) that will change the user's role inthe database.
Given that this is a MERN web app, does anyone know how i might do this?

[vocal stump]

No API endpoint to remove prices?

But you can do it from the dashboard and it just sends a DELETE request to /prices/:id

[scenic sapphire]

Use a webhook via an endpoint on your express api

Id est, set up stripe to send the customer.subscription.created webhook to your API

[minor cipher]

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

[meager oasis]

The PCI-DSS (Section 12.8.4-12.7.5) states that we're required to "Maintain a program to monitor (payment) service providers’ PCI DSS compliance status at least annually."

is there a way I can get access to stripe's PCI compliance documentation, in order to do so?

Otherwise, how could i go about ensuring Stripe's PCI Compliance annually?

[slow escarp]

Hi all, I am following this guide: https://stripe.com/docs/billing/subscriptions/checkout but cannot figure out how to save the customer ID. Does anybody know how to do this?

[tepid obsidian]

Step 4 seems to be where you'd get that info, what are you confused about?

Not sure what language you're doing this in either but you'd just need to listen to the checkout.session.completed

[slow escarp]

Python

once I recieve the checkout.session.completed, what is the code for the customer id

[tepid obsidian]

Ooh, yeah sorry - I haven't used JSON with Python, do you know JSON?

[slow escarp]

yes

[tepid obsidian]

Well, then the checkout.session.completed gives you an object that has a field called customer

which is the customer ID

It looks like in that example it's the data object

I wish I could provide you with the code but, the only python I've done was with ML and robot vision.

[slow escarp]

what do you mean by gives me an object

note: I am relatively new to programming

[tepid obsidian]

Well, so these lines:

    if event_type == 'checkout.session.completed':
    # Payment is successful and the subscription is created.
    # You should provision the subscription and save the customer ID to your database.
      print(data)```

You're printing the data object.

[slow escarp]

oh

is it data['customer']

[tepid obsidian]

Yeah, I'm not sure what the syntax is for json with Python so I can't help you there

Most programming languages it'd be data["customer"] or data.customer

[slow escarp]

thank you!

[tepid obsidian]

Did that work? Glad to hear it!

[vocal wagon]

Kinda

[meager oasis]

This is against stripe's Restricted Business List, disallowing the use of stripe for Virtual Wallet type systems

[slow escarp]

yes!

[sacred crest]

Hi! What's the best way to test the invoice.payment_failed webhook event for subscriptions that charge customers every billing period automatically?

[jade marten]

i can set installments on subscription?

[void tundra]

So like freelancer has a virtual wallet?

[meager oasis]

Let's break it down a bit more, what's your actual use case

[void tundra]

There are users who will do X and pay for it, sometimes that needs to be reversed - so the payment goes to our wallet - from which user can do a modified X again when he/she wants

[meager oasis]

Oh! that's permissible, and doable with Stripe Connect

By virtual wallet, I thought you were implying something like PayPal/Cashapp

[void tundra]

No no

Thanks for this input🙇

[meager oasis]

What you're looking for is Stripe Connect, the docs for your exact use case are found here: https://stripe.com/docs/connect/collect-then-transfer-guide

What country are you located in?

[void tundra]

India

[meager oasis]

Take note of these additional restrictions then: https://support.stripe.com/questions/stripe-india-support-for-marketplaces

[void tundra]

Wow, Thanks there again 🙂

[young geyser]

Hi All, I'm facing an issue when payment is completed at stripe checkout page and stripe send back success url , the session data is expired . This is working well in development and UAT but in production I'm facing the issue.

platform is mvc asp.net

[nimble flint]

https://stripe.com/docs/security/guide
Which points to: https://www.visa.com/splisting/searchGrsp.do?companyNameCriteria=stripe, inc

[meager oasis]

Found it, but what it didn't have was their Attestation of Compliance, which is what i needed

[void tundra]

What are these terms? I don't want to guess wrong

[void tundra]

I thought you were stripe mod

[meager oasis]

I wish

[tranquil bough]

I'm using stripe-react-native, when i presentPaymentSheet, and click add card, it collects the payment information with "Country or region" starting with Afghanistan, we only accept US payments how can i get rid of country dropdown or default it to USA?

[tranquil bough]

This is how I present the sheet: const { error, paymentOption } = await initPaymentSheet({
paymentIntentClientSecret: _paymentIntent?.client_secret,
customFlow: true,
applePay: true,
merchantCountryCode: 'US',
googlePay: true,
testEnv: true,
});

[willow flax]

Stripe said my account was unverified and blocked my account . After clarify, stripe reopen the account for me. But they refund my money to the customer , what can i do now? I sent email to support team but no respond !!

Any one faced this problem also? Any one know where should i contact ? Apart from the support team,any other email address ??

[frank owl]

Hey, is there anyone who can help me integrating strip apple pay on my php website?

[minor cipher]

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

[random depot]

Has anyone here used Stripe's hosted checkout form feature? If so, how did you connect a successful sale to your own data? We are hoping to use hosted checkouts to sell subscriptions to our service but there does not appear to be any way to connect the sale to our existing userId (or any of our data for that matter). There is a client_reference_id in the stripe session object https://stripe.com/docs/api/checkout/sessions/object but this is not returned in the success callback or any of the four webhooks that are fired when the user completes the sale successfully.

[drifting gorge]

Not yet, but am in the process of setting it up. Currently focussed on invoices then will be moving to checkout. Happy to share the solution if I find it as I guess I will hit the same problem. Certainly for invoices I store the Stripe ID internally and then pass it as part of the object creation if I want it to be associated with that customer.

[timber echo]

Hello there devs! I'm using Stripe pre-built checkout (for a while now) but for some reason, a lot of users are reporting that they can't pay.
If I look in Stripe dashboard, it indeed says that payment is not complete and that the payment intent requires a next action (to authorize user) . It gives an url for the next action , but it is in the prebuilt checkout so how can I send them to next action? I thought stripe checkout was meant to handle all this

[tacit ibex]

Hi devs, is there any webhook for the refunded direct charges that occur from standard connected account dashboard not platform dashboard? Thanks in advance

[random depot]

@drifting gorge I will be curious to see if you run into the same issue. We are (hoping to) using Stripe as a low-friction way of selling subscriptions and the hosted form is supposed to be the only Stripe touchpoint for our app. We're not using invoices nor are we setting up customers ahead of time. The hosted form purports to abstract all of that. We are stashing our existing userId in the client_reference_field that is sent in the request to create the hosted checkout form. Our expectation is that when Stripe calls back to our success page and/or fires the various webhooks upon success, that the client_reference_id field would be included. It is not. I have been on with Stripe support for the last four days and they finally came back with a solution this morning. We have to make more API calls to get the list of sessions, then parse the list looking for our client_reference_id. This means I have to extend the runtime of our Lambda functions which is going to increase the running cost of our API.

[kindred wind]

can some1 help me plz

[minor cipher]

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

[valid merlin]

Hello, what happens if I update the amount of a charge after that charge has been applied?

[loud lichen]

need help

[stark tide]

@valid merlin you can't update the amount of a charge

@loud lichen what's up?

[valid merlin]

@stark tide thank you, I just realized.

[mossy brook]

I need help with withdrawing money from my Stripe account.
I have sold products and located the funds on my Stripe account, although it is going to be automated and only like 25% of the funds at a time. I would like to withdraw 100% of the funds at once.
Thanks in advance.
@stark tide @fluid beacon

[stark tide]

@mossy brook wdym 25%?

[mossy brook]

https://gyazo.com/7bab0f55a8cfe7a92ce6b76e4fc6a5cb

I would like to withdraw the full amount. How do I adjust the amount being transferred.

[stark tide]

what does it say in the balance section?

it sounds like the payouts are just scheduled for later than aug 8

[mossy brook]

Can you move into a voice chat? @stark tide

[stark tide]

no - if you want to get phone support, you should go to support.stripe.com/contact

[mossy brook]

https://gyazo.com/d379ae8b5016c348da97f9d5c282f5ec

Is this what you are asking?

[stark tide]

yeah

it looks like the transactions are just available later

[mossy brook]

I just want to pull all the funds out at once.

[stark tide]

you'd need to look at https://dashboard.stripe.com/balance to understand when they're available

if the funds are available after aug 8, you can't pull them out earlier

[mossy brook]

Oh, that makes sense! I was not aware of that.

How can I pull the funds out in bulk once they become available?
So say, August 9th when the $1294.87 is available.

Can I withdraw $1294.87 at once?

[stark tide]

it sounds like you're on automatic payouts, so the funds get automatically paid out from your stripe balance to your bank account as soon as they're available

if you specifically wanted to pay all the funds in one shot, you could switch to manual payouts, wait until after the full balance is available, then make a manual payout for the full amount

but fundamentally, you can only delay payouts, not advance them

generally, there isn't a compelling reason to intentionally slow down your payout schedule like that

[mossy brook]

The reason I don't want it direct deposited is because the funds need to be split 50% into different bank accounts. So I want to pull out a specific amount at once so I know what to split instead of constantly having to check transactions.

[slow escarp]

Can I pass a value (such as the name of the customer) into the checkout session and then pass that value back to me on the webhook?

[stark tide]

@slow escarp yes, you can use metadata to pass around additional data

[slow escarp]

will this then be directed back to me with the webhook?

[stark tide]

yes

for customer name in particular, you could also create a customer with that name, and use that when creating the checkout session

but if you want to fish arbitrary data through, you can use metadata for that

[slow escarp]

thank you!

[stark tide]

np!

[thorn anvil]

i'm getting a build error when buidling for release on android -> * What went wrong:
Execution failed for task ':app:mergeDexRelease'.

A failure occurred while executing com.android.build.gradle.internal.tasks.Workers$ActionFacade
com.android.builder.dexing.DexArchiveMergerException: Error while merging dex archives:

only when BundleRelease not when running on the debug

[glad dust]

To setup stripe webhooks on my server do I need nginx or something like it?

[tepid obsidian]

not sure if you're still having issues but, you can obtain the client_reference_id from the checkout.session.completed

[mossy brook]

Could someone explain the fee's to me please. Website displays 2.9% + $0.30 per successful charge. I am getting charged upwards of 9% currently?

@fast mantle @fluid beacon

[half steeple]

I'm following this documentation to clone users from a Platform account to a Connected account. I can't seem to find how to clone the user's payment info as well. Is there a simple way to do this? https://stripe.com/docs/connect/cloning-customers-across-accounts

[stark tide]

@glad dust you don't need nginx necessarily (though you could use nginx as part of your setup), you just need some code to run an http server to handle the webhooks. what are you trying to do?

[half steeple]

Maybe a NEXT js serverless function could handle the webhooks instead

[stark tide]

@mossy brook do you have a sample charge where you're getting charged 9%? I don't think stripe ever charges 9% on anything, though if you're integrating with stripe through a connect platform that charges its own fees, they might be charging their own fees on top of what stripe would charge

[glad dust]

I have 1 server with a nginx website setup and another server which currently does not have anything on it. Is it possible to run the webhooks on the first server instead of the second one?

[stark tide]

@half steeple could you elaborate? the link you posted above describes how to clone the user's payment info, so I'm confused what you're looking for if not that

[half steeple]

Yes. This link doesn't explain how to clone credit cards from Platform to Connected accounts. It just explains how to clone the user account... right?

[stark tide]

@half steeple the link explains how to clone credit cards, not the user account

the feature is sorta confusingly named

it doesn't copy the customer itself, it allows you to share payment information from a customer on the platform to be used on the connected accoun

[half steeple]

so if I have credit cards for some customer on my Platform, is there a code snippet to copy that customers' credit cards to a new account on the Connect side?

[stark tide]

yes, there are snippets on https://stripe.com/docs/connect/cloning-customers-across-accounts

[half steeple]

I don't really see how these are useful. In the first example, where does "tok_mastercard" come from? There's very little explanation.

What exact snippet demonstrates how to copy a credit card from one account to another? Forgive my ignorance, but I don't see that.

[stark tide]

in step 2, there's a snippet demonstrating how to create a card token from a customer stored on the platform's account

that token then exists on the connected account

so you can use it to create a charge, or a stored payment method on a customer on the connected account

[half steeple]

that's a card token? it looks like we're making a token of the user's account. this makes very little sense. I actually ran that same command on one of my customers, and I got this error, even though the customer has multiple credit cards on file:

[stark tide]

tok_mastercard is just a standin for the token created in step 2

just tbc

the docs you're looking at are legacy, and only apply if you're using tokens to begin with

if you're using PaymentMethods, you have to use https://stripe.com/docs/payments/payment-methods/connect#cloning-payment-methods

[half steeple]

let me try that. thank you

[glad dust]

HTTP/1.1 404 Not Found
Date: Sun, 01 Aug 2021 20:47:06 GMT
Content-Type: text/html;charset=utf-8
Transfer-Encoding: chunked
Server: Jetty(9.4.31.v20200723)

<html><body><h2>404 Not found</h2></body></html>

Im getting this error and im using the Java webhook guide at https://stripe.com/docs/webhooks/integration-builder

[stark tide]

@glad dust can we move this back to the separate thread?

[glad dust]

ya sure

[half steeple]

@stark tide cloning the customer's payment method worked. is there a way to clone a customer account, and then add this cloned payment method to the cloned account on the Connect side?

[rapid imp]

How does that show up on the connect account?

[stark tide]

@half steeple you can't clone the customer account itself, just the payment method

(but you can then create a new customer on the connected account, and attach the cloned payment method to that)

[half steeple]

is there a way to copy over customer details though? not "cloning" I guess, but copying all the details over

[stark tide]

@rapid imp it's just a new payment method - it's not conceptually different from a payment method you directly created on the connected account

[half steeple]

@stark tide lmk if it's possible to copy over important details/metadata from the original account to the new account

[stark tide]

not besides plumbing them through one at a time as part of creating a new customer on the connected account

[slow escarp]

for webhooks, why is stripe.Subscription.retrieve(data_object["subscription"]['items']['data']['id']) not giving me the subscription id?

[half steeple]

ok got it. is there a reference for creating the customer "on" the connected account? I don't see how to do it on a specific account

[rapid imp]

Gotcha. Gotcha. I do have a usecase related to sharing payment methods across multiple connected accounts potentially but I’ll lay out the exact use case and wonder if my approach to handling it is feasible

[stark tide]

@half steeple in general, you can make any api request acting as a specific connected account: https://stripe.com/docs/connect/authentication

[half steeple]

ooo ok ty

[stark tide]

when creating the customer, you'd specify the Stripe-Account header to indicate that you want to create the customer on that connected account

[half steeple]

final question - once the customer is created, what calls do I make to add the payment method to this new account? Thank you so much for your help

[stark tide]

@slow escarp I think you want data_object["subscription"]['items']['data'][0]['id']

[slow escarp]

oh

thank you!

[stark tide]

@half steeple you'd use https://stripe.com/docs/api/payment_methods/attach

[edgy zealot]

Hey! I have just linked my stripe account to WHMCS, when I try to pay via the SEPA payment method I get this message. What can I do about this?

[half steeple]

Hmm just tried to add the payment method to the new customer i created, it said "message: "No such customer: 'cus_JxhN2kb4MzhobK". Odd. The customer definitely exists.

[stark tide]

@edgy zealot that's just a decline afaict

[edgy zealot]

What can I do about this?

[dry geode]

Tr12 I tried it to with my own banking card and had the same error…

[stark tide]

@half steeple make sure you're running the PM attach call as the connected account as well

@edgy zealot if you give support a specific charge, they might be able to dig into some specifics, but it might also be something with the bank

support.stripe.com/contact

[edgy zealot]

👍

[half steeple]

@stark tide how do I run it as the connected account? Don't see that in this doc: https://stripe.com/docs/api/payment_methods/attach

[stark tide]

it's the same as with creating the customer (or with any other api request) https://stripe.com/docs/connect/authentication

[half steeple]

cool thanks!

is there a way to charge a subscription for this connected account and bring the customer to a checkout portal of some kind?

[rapid imp]

@stark tide So I have the platform connect account and customers/clients who want to book beauty services with service providers (users who create connect accounts to accept payments etc.) they have the option to add card details or payment methods to be able to pay for down payments and the actual amount of the service as well.

So a client when they create a payment method, it’s created on my platform’s account because a client could potentially book services with n number of service providers, so rather than starting off with the potential connect account I think it’s easier to make it on the platform and clone the PM when needed because service providers could come and go.

Now let’s say a client/customer has booked with 3 different service providers but their original payment method was created on the platform account (along with a stripe customer object at creation time) and this client wants to re-book with an existing service provider they’ve previously booked with and I don’t need to clone the payment method again.

What’s a good way of tracking wether or not the connected account being re-booked already has the client’s existing payment method to avoid a clone API call?

[stark tide]

@half steeple if you already have payment information for the customer, you don't really need a checkout portal (or at least not checkout in the sense of "Stripe Checkout")

checkout is primarily there to collect billing information

if you want to start a subscription from existing billing info, you can create a subscription directly with https://stripe.com/docs/api/subscriptions/create

stripe also offers a customer portal (https://stripe.com/docs/billing/subscriptions/customer-portal), but that's for managing subscriptions / billing info after the subscription has started

[half steeple]

If I don't want to do this programmatically, and I want to launch a stripe provided user interface based on a specific subscription, is that possible?

Not a subscription that exists yet, but a subscription that could be paid for

[stark tide]

not to create a new subscription from existing payment details, no

[half steeple]

Ah

That would be awesome to have

That works for platform recurring prices, but it doesn't appear to work for connected account recurring prices

Or maybe I'm mistaken, is there a way to go to a checkout for a recurring price item from a connected account?

[stark tide]

sharing payment methods

no, prices are per account

you'd need to re-create prices on the connected account

[half steeple]

But if I do that, I can make a checkout link for those recurring prices, right? That might be easier. I should probably just do that

[stark tide]

though - if all of the connected accounts are selling a single set of products defined by the platform, this might be a hint that destination charges / subscriptions are a better fit

actually, sorry - I'me getting mixed up

[half steeple]

Meaning, don't use the connected account as a hub for prices/customers, but just send the owner of that product money when a platform product is purchased?

[stark tide]

destination charges aren't compatible with subscriptions

[half steeple]

My company is effectively OnlyFans for sports. Each vendor (connected account) only has one product, with different recurring prices. Given this, would you suggest something else?

[stark tide]

are the prices different per vendor?

[half steeple]

Yes. They can charge whatever they want

Somebody might cost $20 a month, someone else might cost $50 a month

[stark tide]

then they should have their own price (and that price should be on the connected account level)

[half steeple]

And the product is also defined at the connect account level? Or at the platform level

[stark tide]

connected account level

[half steeple]

Got it. So my products and prices will be defined per connected account, and when a user wants to begin a checkout session, they can begin a checkout session for a specific subscription price?

I like the user interface that I saw for the checkout sessions for subscriptions, the only difficulty is that I wasn't able to add an application fee to those check out sessions. Is there a way to still leverage the user interface for checkout sessions for subscriptions, while also being able to add a custom application fee to every subscription?

[stark tide]

separately, I'm not sure what you mean by "onlyfans for sports" - if it's just in the sense that you're paying content creators, that's fine. if it's in the sense of adult content, be aware that adult content is a restricted business on https://stripe.com/restricted-businesses

[half steeple]

I mean just the subscription model haha!

[stark tide]

gotcha

@half steeple re: checkout - if you're storing payment methods on the platform, you cannot use checkout to directly create the subscription, with application fees or otherwise

[half steeple]

Ok, so there's no way to have a checkout UI for recurring prices from connected accounts?

[stark tide]

not if you want to store the payment method on the platform

the only way to create a subscription with checkout is if you're collecting the payment method information at the same time

if you're storing the payment method on the platform, you have to collect the payment method before creating the subscription

which means that you can't use checkout for creating the subscription

[half steeple]

Collecting it at time of checkout is fine by me. As long as I can add an application fee percent to the recurring price

Crux of the question. Is it possible to use the checkout UI while also charging an application fee percent so that the platform can take a small slice of the payment

[stark tide]

I don't believe that's supported, no

checkout doesn't support taking an application fee, afaik

[half steeple]

Ooof. What's the best way to do this then? Kinda tough to make seamless user experience while also paying the platform

[stark tide]

you shouldn't be using checkout to do this, imo

if you're already collecting the payment information ahead of time to store on the platform, the only thing you actually need is a button that says "start a subscription to x product from y connected account"

you could call the subscription create api in response to that button click

and that should just work

[half steeple]

If I'm not collecting payment info ahead of time, that's the tricky part. The optimal user experience is to collect payment info at time of purchase, that way people can really easily get started

[stark tide]

you can use setup intents to collect the payment info immediately before, but there's no way to use checkout to directly create the subscription in the way you're describing

[half steeple]

Rip. Ok. I'll just use webhooks to listen to successful invoice payments and manually send payouts to the connected accounts. The ideal scenario is to be able to use the stripe check out user interface because it is significantly better than what I could come up with. And it automatically allows people to switch their subscription, cancel, pause, etc

[stark tide]

you can still use the customer portal to let users manage their subscription, as I said before

you just can't use checkout to create the subscription in the way that you want

[drifting gorge]

I'm going to be looking at implementing checkout for what we need this Thursday. We definitely need to integrate with own data as well so it'll be interesting to see how I get on. Will let you know. If you find a solution in the meantime please share, and sorry I won't be trying this any sooner. Just have other project work on as well.

[uncut marlin]

I'm planning on creating a subscription that connects to your Discord account. To do this, you'll run a linking command to link your Stripe purchase key to your account. Will customers easily be able to find their subscription ID that I'll fetch using the API? If not, what's the best way to implement this?

[novel cliff]

Hi, I'm just trying to do some testing for subscriptions. Is there a way to set up a product with a billing cycle less than a day?

[mossy brook]

@stark tide Sorry I left for work. Here is an example:
https://gyazo.com/178e049eba027fd92e0f0b14eaccc877

[lucid raft]

not really. One way to simulate that is really create a subscription with a trial and update the subscription with trial_end=now. Or you can take a look at the subscription schedule to update the subscriptions

[novel cliff]

alright, I'll give that a whirl

[somber hare]

bumping this for visibility.

[half steeple]

@stark tide what about this? seems like it does what I wanted: https://stripe.com/docs/connect/creating-a-payments-page#subscriptions

[bleak breach]

1. There's no way for Checkout to automatically pick a currency. You provide this either in the Checkout Sessions's line items or in the Price you use for the Session.
2. Whether 3DS is required or not is ultimately always up to the issuing bank. Using SetupIntents will enable Stripe to ask the issuing bank for a pre-authentication for the next non-zero charge amount, but Stripe can't guarantee that the next charge (when the trial ends in this case) won't require 3DS. As such you have to always be ready to get your user back on-session to complete the 3DS flow if needed

[unborn crystal]

quick question, does Stripe accept WeChat Pay currently?

and Alipay?

[somber hare]

thanks, Paul.

[meager oasis]

It does! You just have to enable the feature in your account settings.

[summer oracle]

hi, is there any way to use confirmCardSetup in BE, user will input their card on FE and call confirmCardSetup in BE

[bleak breach]

You can confirm a SetupIntent from the backend, yes: https://stripe.com/docs/api/setup_intents/confirm

[meager oasis]

Specifically, Here: https://dashboard.stripe.com/settings/payments

[bleak breach]

@summer oracle The flow is very similar to this guide, except you'd use SetupIntents instead of PaymentIntents: https://stripe.com/docs/api/setup_intents/confirm

[unborn crystal]

Thank you so much!

[meager oasis]

Not a problem at all!

[bleak breach]

@summer oracle Oops sorry I linked to the wrong thing, this is the correct guide: https://stripe.com/docs/payments/accept-a-payment-synchronously?platform=web

[summer oracle]

thanks @bleak breach

[silk tapir]

how can I catch the CC details from client-side to backend using this API? https://stripe.com/docs/api/payment_methods/create
this is how I create the stripe instance in front-end card.mount('#card-element');

[golden cosmos]

hello @silk tapir! which CC details are you referring to? Are you referring to the PaymentMethod ID?

[silk tapir]

hi @golden cosmos these details

[golden cosmos]

@silk tapir you would be able to retrieve the last4[0], exp_month [1], and exp_year [2] using https://stripe.com/docs/api/payment_methods/retrieve

[0] https://stripe.com/docs/api/payment_methods/object#payment_method_object-card-last4
[1] https://stripe.com/docs/api/payment_methods/object#payment_method_object-card-exp_month
[2] https://stripe.com/docs/api/payment_methods/object#payment_method_object-card-exp_year

you won't be able to retrieve the full card number

[bleak breach]

you can't retrieve the CVC either

[silk tapir]

@golden cosmos I see, then how am I able to create a payment method like the one showed in the create payment method document?

to put in context, Im trying to setup multiple payments after a card is saved

[golden cosmos]

@silk tapir ah, i think i misunderstood your question previously, sorry about that. If you want to use the same card for multiple payments, you would want to attach the card to a customer. After which, you would be able to reuse the payment method for subsequent payments.

This document would probably be helpful : https://stripe.com/docs/payments/save-and-reuse

[silk tapir]

@golden cosmos no worries. sorry but I already checked that. My problem with that is after I used the paymentMethodId for PaymentIntent, the paymentMethodId will expire so I wont be able to charge again.

[golden cosmos]

@silk tapir was the payment method attached to a customer and the customer included as a parameter when creating a PaymentIntent?

if you don't attach the PaymentMethod to a Customer, you won't be able to reuse the PaymentMethod

[silk tapir]

I see. how can I attach the payment Method to a customer? Because when I initialize stripe on front-end, using this stripe.createToken(card).then it doesn't create a customer and how do you create a customer then create a payment method on backend. I tried attach it using https://stripe.com/docs/api/payment_methods/attach but it gives an error that payment method had already a customer

[golden cosmos]

@silk tapir If you're using PaymentIntents, you would want to use PaymentMethods, and not the stripe.createToken(card) method.

This page covers how to create a customer, and create a payment method and attach a payment method to the customer : https://stripe.com/docs/payments/save-and-reuse

Is there any specific section on this page that you're getting an error when you're following the steps?

[silk tapir]

@golden cosmos I see. I'm getting the error when I use this https://stripe.com/docs/api/payment_methods/attach after stripe.createToken(card). I kind of modified this https://stripe.com/docs/payments/save-and-reuse. But no worries, I think I'm getting a good understanding what I did wrong.

I just have a last question, for https://stripe.com/docs/payments/save-and-reuse. When I need to charge the card a 3rd time or 4th time, do I just need to call this again?

[golden cosmos]

@silk tapir Yes, when you need to charge the card again, you would create a PaymentIntent specifying the customer. It would be this section in that page :

Node example

const paymentIntent = await stripe.paymentIntents.create({
    amount: 1099,
    currency: 'usd',
    customer: '{{CUSTOMER_ID}}',
    payment_method: '{{PAYMENT_METHOD_ID}}',
    off_session: true,
    confirm: true,
  });

[echo pollen]

Does Stripe generate emails for failed off session payment intents (with the reason for failure)? Or do I need to reach out to these customers manually?

[silk tapir]

@golden cosmos then every time I call \Stripe\PaymentMethod::all, it will give me a new paymentMethodID after I used it in PaymentInten:create? Is that correct?

[golden cosmos]

@silk tapir \Stripe\PaymentMethod::all retrieves all the payment methods currently attached to that customer.

There is more than one way to attach a payment method to your customer.

If you are attaching the payment method to the customer at the same time you are creating a payment intent [0] using the setup_future_usage parameter, then yes, when you call \Stripe\PaymentMethod::all, it should show that new PaymentMethod id
[0] https://stripe.com/docs/api/payment_intents/create#create_payment_intent-setup_future_usage

[silk tapir]

@golden cosmos I see. thank you very much

[golden cosmos]

you're welcome! Hope you have a great day and please don't hesitate to reach out in case you have any other questions!

[dry hatch]

No afaik. You will need to reach out to them: https://stripe.com/docs/declines#off-session-declines

[stark tide]

I stand corrected - that looks like it should work

[half steeple]

holy freakin moly - woo

i'm 90% there, about to finish it. thank you

[stark tide]

np

[echo pollen]

Okay thank you. I was going to reach out to them anyways as they owe us money, just wanted to see if they would have already gotten an email

[half steeple]

@stark tide I'm getting errors like this, using the Firebase Subscriptions <--> Stripe Cloud Function Extension (built into Firebase). I'm able to successfully make a checkout session using the Connect Account + Application Fee. serverside function. But when I go to add the returned Checkout Session to firebase, the webhook kicks in and sends that checkout session to stripe. Stripe ends up erroring on the CS in this way:

It does this for every single field

[lucid raft]

@half steeple do you have a request id that I can help to check? req_xxxx ?

[half steeple]

I have a CS Id: cs_live_a1xr28o0sivcSMkGD3EGZoe4M6ZL32eDemLEcf9r6BtdGYHmIwJC2bvjOM

Don't see req_xxxx

[lucid raft]

Just to clarify, do you write any code creating the checkout session or you are purely using the plugin?

[half steeple]

I wrote serverside code in a serverless function which successfully created a checkout session for a subscription to a Connect account's product: https://stripe.com/docs/connect/creating-a-payments-page#subscriptions

but my app is also integrated with the firebase extension for stripe subscriptions. whenever I send a checkout session to my database, it automatically integrates that with stripe so the result of the checkout session (ideally a successful payment) is instantly reflected in my database for the user record

[lucid raft]

Are you using this https://github.com/stripe/stripe-firebase-extensions/tree/master ?

[half steeple]

this: https://github.com/stripe/stripe-firebase-extensions/tree/master/firestore-stripe-subscriptions

[lucid raft]

I think if you are using the extension, there is no need for you to manually create the the subscription https://stripe.com/docs/connect/creating-a-payments-page#subscriptions

The extension does that for you

[half steeple]

no, i need to manually create it because the extension does not support application fee percents

or Connect account purchases

[lucid raft]

all you need to do is to follow the plguin configurations https://firebase.google.com/products/extensions/firestore-stripe-subscriptions

[half steeple]

it only works for Platform purchases

I do not believe that will work. I've tried and asked the team. I need to create a custom checkout session for a custom subscription, because of the need to have the application_fee_percent. I'm using Stripe connect with Express accounts. It's a bit beyond the capabilities of this plugin

[lucid raft]

Yeah, then you will need to remove the extension I guess as it does not support connect yet, you will have to replicate the functions listed https://github.com/stripe/stripe-firebase-extensions/blob/master/firestore-stripe-subscriptions/functions/src/index.ts#L93 to support connect

coming back to your ask, the checkout session looks correct @half steeple , where do you see the error?

which step throws this error?

https://stripe.com/docs/connect/creating-a-payments-page#subscriptions

[half steeple]

the error comes in firebase, after I send the CS object to my firebase collection, then when the webhook kicks in on the Stripe end it returns an error

[lucid raft]

what is your webhook code?

[half steeple]

if you want to call for 2 min I can show

it's part of the plugin 🙂

[lucid raft]

Yeah, I don't think that will work. as the plugin does not support your user case right?

You will have to replicate the webhook logics in your own firebase function

[half steeple]

well it seems the only thing the plugin is missing is the ability to parse the checkout session correctly... because nothing else is different

[lucid raft]

So the error must be thrown here https://github.com/stripe/stripe-firebase-extensions/blob/master/firestore-stripe-subscriptions/functions/src/index.ts#L616

@half steeple no, every thing is different now because it does not support connect. It is dangerous to assume it will just work in webhook handling

I would suggest you do the same thing as you would do for the creation, that is to build your own webhook handling logic replicating https://github.com/stripe/stripe-firebase-extensions/blob/master/firestore-stripe-subscriptions/functions/src/index.ts#L616 so that you can test and log those errors

@half steeple FYI, there is an existing open issue on adding this support https://github.com/stripe/stripe-firebase-extensions/issues/184

[half steeple]

lol i wrote that issue

[lucid raft]

lol, i see. yeah. Using your custom code will be the only way now

[half steeple]

yeah.... how likely is it that the team could support this? I'd be much more confident in an official solution than my own patchwork

it seems incredibly valuable

[kindred frigate]

Hello,

how to create invoice and send customer. can you suggest .net code

[lucid raft]

I can bump this to the team about the issue you raised @half steeple

[half steeple]

Thanks @lucid raft . You guys could probably figure this out in a week. But it would take me a month!

in the mean time, is there info on how to self-host this function's code in my own firebase instance? not sure how to use the code in this extension

[bleak breach]

Have a look here: https://stripe.com/docs/invoicing/integration

[lucid raft]

@half steeple My suggestion is to understand two things probably

1. Learn how to create API endpoint using Firebase function. This API endpoint will be the webhook URL you register on your dashboard to receive the webhook. https://betterprogramming.pub/building-an-api-with-firebase-109041721f77
2. Learn how to create a Stripe webhook see https://stripe.com/docs/webhooks/build#example-code in node.

After this, you will know how to copy the code logic https://github.com/stripe/stripe-firebase-extensions/blob/master/firestore-stripe-subscriptions/functions/src/index.ts#L540 to your function created at 1.

[half steeple]

thanks for this. I'll try it out

[junior ivy]

Hi team.. How to get charge object from paid invoice ? it shows null everytime.

[golden cosmos]

@junior ivy hello! are you retrieving the invoice object via an API call or are you listening to an event?

[junior ivy]

In both the cases im getting only null .

Now im listening to event

[golden cosmos]

@junior ivy if you manually marked the invoice as paid, you probably wouldn't have a charge object. Could you share the invoice id so that I can take a look? it'd look like in_xyz

[kindred frigate]

What is mean price and where i can get price id for create invoice, Please see the code below.

StripeConfiguration.ApiKey = "sk_xxx";
var options = new InvoiceItemCreateOptions
{
Customer = "cus_xxxx",
Price = "price_CBbxxxxxx",
};
var service = new InvoiceItemService();
var invoiceItem = service.Create(options);

            var invoiceOptions = new InvoiceCreateOptions
            {
                Customer = "cus_xxxxxx",
                AutoAdvance = true,
                
            };
            var invoiceService = new InvoiceService();
            var invoice = invoiceService.Create(invoiceOptions);

[bleak breach]

You either create Prices on the dashboard: https://dashboard.stripe.com/test/products?active=true or via the API: https://stripe.com/docs/api/prices/create

[earnest merlin]

Is there a way I can know charges paid out in a payout (auto generated, I know it can't be done for manual)?
Like when a payout is generated, I want to know what all charges were paid out in it
I can see it on dashboard but I need it in api/function (python sdk)

[bleak breach]

You can list Balance Transactions (objects that log when funds were moved) by the Payout ID: https://stripe.com/docs/api/balance_transactions/list#balance_transaction_list-payout

[earnest merlin]

ok so if I register a webhook for payout.paid event, and get a BT list by that payout id, it would give me the transactions it paid out and I can mark them as settled in my db. Makes sense?

Also, I have my bank account connected to my internal ERP systems, so do you know any API that would refer the banking transaction reference number that is generated by the banking system when a payout is paid so I can reconcile automatically with the transactions in my bank account?

[golden cosmos]

@earnest merlin yep, that's right.
regarding your question about the banking transaction reference number - I'm afraid not.

[dry hatch]

Beware that returned data is a list of Balance Transaction, and it can be one of many type. As you said you may want to filter 'charge': https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-type

[earnest merlin]

@dry hatch Yes got that, thanks

It would be cool if you could, in future, add banking reference numbers in payouts. Saves people the entire cost of accounting departments and reconciliation. Please accept as a suggestion.

[golden cosmos]

@earnest merlin we have a statement_descriptor [0] parameter but this isn't a unique id. I'm not sure if this will work for your implementation.
[0] https://stripe.com/docs/api/payouts/object#payout_object-statement_descriptor

[earnest merlin]

it would work in manual payout since we can add unique reference to it when we generate payout manually (which we don't). automatic it won't unless you have a setting somewhere I can modify to automatically add statement descriptors to payouts when they are generated

[golden cosmos]

@earnest merlin if your Stripe account is based in the US, for automatic payouts, the value of this parameter will automatically be populated with "STRIPE PAYOUT"

otherwise, yeah, you can't modify it for automatic payouts

[earnest merlin]

In Indian payment gateways, when a payout is generated, they show a CRN & UTR (Unique transaction reference) on their dashboard along with payout id which is electronically syncable. This reference number is unique across all transactions happening in India (UTR) and unique across all transactions happening in the receipient bank (CRN), irrespective of who's doing or or why. That helps in automatic reconciliation. Might be a great addition to your suite of integration as well.

[golden cosmos]

i'll pass that on to our product team 🙂

[kindred frigate]

how to send invoice on email

[bleak breach]

You can configure this on the Stripe dashboard: https://dashboard.stripe.com/settings/billing/automatic

[kindred frigate]

using API in .net

[bleak breach]

There's no way to send an email from Stripe via the API, it's all based on your dashboard settings

[kindred frigate]

okay

[bleak breach]

No, a Product can only have one name

@kindred frigate I deleted your message because you left your secret API key in there

please don't do that, even if it's a test key it's still dangerous to expose

[kindred frigate]

my mean purpose is i can show product and price details on receipt page

[bleak breach]

You should roll your key immediately at https://dashboard.stripe.com/test/apikeys

I was wrong earlier btw, it looks like you can programmatically send the invoice which triggers an email: https://stripe.com/docs/invoicing/sending#sending

[kindred frigate]

can help me how can i add product and price details in receipt page

[bleak breach]

You add invoice items to the customer: https://stripe.com/docs/invoicing/sending#sending

[kindred frigate]

without creating invoice is it possible only i can show product details in summery portion

[bleak breach]

What exactly are you trying to do?

Just collect one-off payments? If so you should look at using Checkout Sessions instead: https://stripe.com/docs/payments/checkout

[kindred frigate]

I want to show only product name and price in receipt summary page

so customer can know which product they paid money

[bleak breach]

The product name should show up on that page. The Price just indicates the amount that you wish to charge

If you add multiple invoice items with different products they will all show up on that page

But really what are you trying to do? If it's just one-off payments then you should look into using Checkout Sessions or Payment Links. Invoices are traditionally used with subscriptions, if you just want one-off payments then you are probably looking at the wrong product

[summer oracle]

look like I cant call confirmCardSetup on BE, the err say 'confirmCardSetup is not a function'

[bleak breach]

That's correct, confirmCardSetup is a Stripe.js method. You'd want to call this endpoint in your backend language of choice: https://stripe.com/docs/api/setup_intents/confirm

[summer oracle]

how come I can pass card info from FE to this on BE

[bleak breach]

Not sure what you mean by that

[cerulean roost]

Hello @young ibex
I'm back and always looking for the issue I have on Odoo and Stripe. I check my logs, and the only thing I can see is that I don't receive the Stripe respons.
So, I check the logs and I need to know why on the payment which succeed I have 2 log lines, and on the failed payments, I only have 1 log line :

[bleak breach]

What exactly is the issue you're having?

[cerulean roost]

Hello Paul,
I use the Odoo stripe payment acquire on my website (Odoo CE), and, sometimes sales orders are well invoiced cause Odoo recieve Stripe's response, somtimes it's not, cause Stripe doesn't seems to send the payment validation.

[bleak breach]

That's going to be really difficult to debug if you don't own the Odoo integration. I suggest you reach out to Odoo directly for help with this

[cerulean roost]

The server is not overloaded (not at all in fact : average 20% CPU), and the code doesn't change between each order

[bleak breach]

If this is your integration, have you looked at the webhooks section on your dashboard to see if there are any failures?

[cerulean roost]

I own the Odoo integration

[bleak breach]

Do you have any examples of webhooks that weren't delivered?

[cerulean roost]

yes

But the payment is marked as done and succeed from Stripe dashboard

[bleak breach]

What's the exact issue? That you didn't get a webhook notification about the successful payment?

[cerulean roost]

Webhook and not set from Stripe Dashboard, do you talk about those WH ?

[bleak breach]

Can you give me an example of an event that wasn't sent?

[cerulean roost]

pi_3JJumiJAeeo5aupa0UTpK6NZ

[bleak breach]

No events relating to that payment were sent because the account has no webhook endpoints configured

[mossy brook]

Is there a way to run a test purchase via wix that will not charge my credit card through Stripe?

Sorry if this question is more wix based.

[cerulean roost]

ok, and for this one ? pi_1JJw3CJAeeo5aupaZPnCS0bJ

[bleak breach]

Possibly, if Wix lets you use test API keys

[bleak breach]

That's from the same account, which doesn't have any webhook endpoints configured

[amber schooner]

Hi guys, just need a clarification.
I have some subscriptions and will like to update the upcoming invoice by adding a lineItem that is not recuring.

[mossy brook]

@bleak breach API key is a sample run for a purchase?

[bleak breach]

You'd want to create an Invoice Item with a non-recurring Price: https://stripe.com/docs/api/invoiceitems/create

[bleak breach]

I don't really understand your question, can you elaborate?

[cerulean roost]

Ok, but this one was ok, I recieved the Stripe response

[bleak breach]

API keys are what you use to make Stripe API requests: https://stripe.com/docs/keys

[mossy brook]

I believe my question is for elsewhere. Won't tie up this support chat. Thanks.

[bleak breach]

Which event did you receive for this payment?

The account doesn't have any webhook endpoints configured, so likely your integration was polling the API for updates instead of using webhook events

[amber schooner]

Thanks so much!

[cerulean roost]

All the informations that confirm the payment. I have to send it to you privatly

[bleak breach]

@cerulean roost I'm confused about what you're trying to do here. You aren't using webhooks, so you won't receive events notifying you about changes on your Stripe account. The JSON you sent me describes a Charge but I don't know what you think is missing about this

[cerulean roost]

🤔 I'm confused too, cause, I'm looking for the difference between payment that are sent to my server and those which aren't sent to my server... I said that sometime the payment is confirmed to Odoo, sometime not. My settings aren't changed from a payment to another, so, I guess that something is missing from Stripe side.
What the webhooks is necessary, regarding the payment that are well retrieved ?

[bleak breach]

What do you mean by "sent to my server"? Are you talking about webhook events? https://stripe.com/docs/webhooks

[crimson needle]

They use Checkout, I'm assuming they ignore webhook and rely on the redirect after Checkout

[cerulean roost]

Most of my sales orders get the information of the succeeded payment, so, Odoo can process to the confirmation and the invoicing/delivery process. But, since 10 days, I have issues on several orders that are not confirmed even if Stripe get the payment.

[bleak breach]

Are you relying on the success_url that Stripe redirects your user to after the payment has completed on the Checkout page?

[cerulean roost]

That's it

[bleak breach]

In that case this is somewhat expected. If your customer closes the tab or browser after the payment has completed but before Stripe can redirect them to your success page, you'd never know that the payment completed. That's why we recommend you use webhooks to make sure that you never miss out on important payment events: https://stripe.com/docs/payments/checkout/fulfill-orders

[cerulean roost]

We are using the Stripe payment page that should lead the user to the succes page. So, ok, I just read your answer. I'll use the integrated payment method to be sure they don't close the tab

[kindred frigate]

can we get customer all receipts. example- we can pass customerid and get all receipts

[cerulean roost]

Ok Paul, Thank you for help, I'll use the other payment method

[bleak breach]

If you're using invoices, you can list all invoices by customer 0 and then retrieve the PDF from those invoices

[vocal wagon]

Hi Stripe folks, I'm starting the process of a Stripe to Stripe migration, from an existing NL based account to a new Irish based account. As per https://support.stripe.com/questions/copy-existing-account-data-to-a-new-stripe-account#copying-data, I'm going to reach out to Stripe to migrate my customer data. From what I've read, I then need to migrate my subscriptions, invoices etc myself.

Does anyone here know of an existing script that automates this? I don’t think it would be too hard to create myself, but I don’t want to waste time reinventing the wheel.

[bleak breach]

I'm not familiar with any open source script to do this, it's probably going to be difficult to find a one-size-fits-all solution since subscription integrations can vary wildly in how they're implemented. You're probably going to be better off writing the script yourself

[naive warren]

Hi there, Is there any way to override the calculation of subscription amount? It seems Stripe calculate milliseconds for proration. I need to just calculate days for proration.

[bleak breach]

I don't believe there is unfortunately

[worthy kite]

Hi All!
I'm having issues with Stripe elements in shadow dom. Do you have any suggestions how to solve this issue? We thought about using an iframe for wrapping our checkout form or creating hidden components in the root dom.
Do you have any better suggestions ?

thnx

!

[crimson needle]

@naive warren you can always use https://stripe.com/docs/api/subscriptions/update#update_subscription-proration_date to prorate to the specific time you care about. It's a bit annoying to find the right day boundary but it should work

[naive warren]

How can I find out the accurate formula of Stripe for calculating the proration?

[vocal wagon]

This is what I suspected, looks like I'll just need to get my hands dirty and code something up. Thanks for the info @bleak breach.

[bleak breach]

I actually have an example of using the shadow DOM with elements, give me a few minutes to put it somewhere public

[naive warren]

I use proration_date, but this is for setting the date not about how accurate should the amount be calculated.

[crimson needle]

Yeah but we prorate up to the second. So if you want to prorate per day, you'd find the timestamp of the previous/next start of the day and use that for proration

[naive warren]

Would you please give me an example?

[carmine saddle]

@bleak breach Hi Paul, we successfully implemented the "subscription" API (thanks to your help!). We now want to send an email confirmation to our users after we charge them every month. To do that, we'll need stripe to send us a confirmation every month after the billing happnes. Wasn't able to find the documentation on this. Can you advise?

[crimson needle]

@naive warren I don't have a specific example. I'm sorry I'm not following what part is confusing exactly? I'm happy to help with @bleak breach but what is blocking you?

[naive warren]

Let me give an example, First of all, I want to charge users if they want to add quantity of subscription immediately, but the recurrent payments always are at the end of the month. Imagine user change the quantity in 27th of august at 12:00 pm, I want to charge the user for 5 days 27,28,29,30 and 31 of august not for 4.5 days.

[bleak breach]

@worthy kite Okay here we go: https://slender-super-breakfast.glitch.me/ source is here: https://glitch.com/edit/#!/slender-super-breakfast?path=index.html%3A57%3A0
If you try and confirm you'll get an error since I hard coded a SetupIntent client secret in there, but it should show you how to get Elements working in the shadow DOM

[crimson needle]

Yes that's doable but will require a bit of code/math here.
If you subscription starts on the 1st of the month at 9am UTC for example you want to pass proration_date: <timestamp('2021-07-27 09:00:00')> so that we calculate the proration as if it happened at the start of the currency day in the billing cycle.

[naive warren]

Thank you @crimson needle, I'll try it 🙂

[crimson needle]

Let us know if you're stuck and share some sample code and one of us will be able to help

the real trick part in most programming languages will be the timestamp calculation with the right timezone 😅

[worthy kite]

thnx I'll check it out!

[bleak breach]

Sorry missed this, you'd use webhooks for this: https://stripe.com/docs/webhooks specifically you'd want to listen to invoice.paid: https://stripe.com/docs/api/events/types#event_types-invoice.paid

[timber echo]

Hello there devs! I'm using Stripe pre-built checkout (for a while now) but for some reason, a lot of users are reporting that they can't pay.
If I look in Stripe dashboard, it indeed says that payment is not complete and that the payment intent requires a next action (to authorize user) . It gives an url for the next action , but it is in the prebuilt checkout so how can I send them to next action? I thought stripe checkout was meant to handle all this

[vocal wagon]

Hello, how are you ? 🙂 I have a question about "stripe.confirmCardPayment" from JavaScript, is their another method to bypass the bank validation but keeping the card validation porcess ? It is in order to avoid the "timeout response" to not break the application, if user close browser quickly and bank has not still validate paiement transaction....then if its payment has been done, I will validate the order after with webhook, because, of course I will use the webhook through 'paiement.succeed' response to validate the effective transaction ? 🙂

[hollow prairie]

@timber echo Hello! Can you share a specific PaymentIntent ID for one of the incomplete payments? Checkout does indeed handle any additional auth steps, but that's likely not the issue here

[vocal wagon]

Hello Devs ! I think i have wally's problem too. I can see on my dashboard a lot of incomplete paiments. My clients call me to tell me they can't pay and i don't know why 😞 Please, can you help me/us ?

[hollow prairie]

@vocal wagon Hello. As above, can you please share the ID (pi_xxx) from one of the incomplete payments and I can take a look!

[carmine saddle]

Got it! Thanks so much!

[timber echo]

pi_3JJIROBAtdhNyQAF1L4TOJkG @hollow prairie

its now failed, but in history you can see it required a next_step

[vocal wagon]

Thank you very much @hollow prairie ! Here the ID : pi_3JJx2gFHLGf882Pp1LT38AX1

[hearty garnet]

Hello Devs ! We have an app and we provide a platform to sellers to sell their products. Now we want to provide some payment function to sellers and the payment plan is the seller bind their credit card and pay the bill through stripe. Is the payment plan valid?

[hollow prairie]

@timber echo Seems the payment method failed authentication: https://dashboard.stripe.com/events/evt_3JJIROBAtdhNyQAF1f8cQzhw

You can see this detail toward the bottom of the payment page under the Events and logs section

[timber echo]

yes, lots of payments get stuck at next_step, and they call the company to tell payments are not working (and then company calls me... )

[hollow prairie]

@timber echo Bank requested authentication for the payment, your customer failed to provide the required authentication and so it was rejected

[timber echo]

but is there a possibility that they don't get the popup / next_step redirect ?

[hollow prairie]

@vocal wagon Additional authentication was requested for this particular payment by the bank/card issuer, and has just never been attempted by your customer. Seems you're using Shopify?

[hearty garnet]

Hi All. Is it possible that seller binds credit card and auto pay with stripe?

[hollow prairie]

@timber echo Not in this specific case, as the customer was redirected and explicitly failed authentication

[vocal wagon]

Yes @hollow prairie , i'm using Shopify !

[hollow prairie]

@hearty garnet Hello there. You should look at Stripe Connect to facilitate multi-party payments: https://stripe.com/docs/connect

@vocal wagon You should instead speak to Shopify as they will manage your Stripe integration

@hearty garnet What do you mean by 'binds credit card'?

[hearty garnet]

Ok. Thanks a lot.

[vocal wagon]

Ok thank you very much fr your help ! Have a good day !

[hearty garnet]

We have an app and provide a platform to sellers to sell products. Now we plan to provide some payment functions and we want to let the seller to auto pay. So we come up a solution that seller bind the credit card and we use the stripe to auto pay from the seller credit card. But we are not sure about the stripe support the plan or not.

[hollow prairie]

@hearty garnet Who is 'sellers' in this case and what are they 'auto pay'ing for?

[hearty garnet]

Sorry for my poor English. The sellers are our app registered users, just like the shop owner in Shopify. Auto pay is that we want to let the sellers bind their credit cards in order to pay for our payment function monthly or yearly.

[hollow prairie]

@hearty garnet Ah, so it's more like a subscription service?

[hearty garnet]

Yeah~ Does the subscription service support the auto pay monthly or yearly?

[hollow prairie]

@hearty garnet Yep! You would determine the billing period via a product/price, which is then tied to a subscription on creation

@hearty garnet Customer would be automatically billed if integrated correctly as the payment details are saved against their details. More info on Billing here: https://stripe.com/docs/billing

[hearty garnet]

@hollow prairie That's great! Customer just provide the credit card info and then stripe subscription can deduction automatically from card by a specific period, right?

[hollow prairie]

@hearty garnet Exactly!

[hearty garnet]

@hollow prairie Are there receipts or e-invoice that provided by stripe for the automatically deduction?

[hollow prairie]

@hearty garnet Yep, we handle receipts and invoices for subscriptions too: https://stripe.com/docs/receipts#receipts-with-billing

[hearty garnet]

@hollow prairie Great! Thank you so much 👍

[limpid scaffold]

Hello

Is there any way to get billing address / zip code from PaymentRequestButton / GooglePay?
Doing some testing right now in a live environment, with a valid GPay card / valid billind address & zip code, but when I getting PaymentMethod from PaymentRequestButton - all address fields are empty

[hidden ridge]

Hi, how are you?
Im trying to integrate apple-pay into my website.
Unfortunately its not working on Safari IOS, but Mac Safari woking perfectly
i'm getting the following log from stripe:
[Warning] Either you do not have a card saved to your Wallet or the current domain (my-domain.diagnosticrobotics.com) is not registered for Apple Pay. Visit https://dashboard.stripe.com/account/apple_pay to register this domain. (v3, line 1)

[hollow prairie]

@hidden ridge Hello. Can you share your account ID? acct_xxx

Do you have some cards available in your iOS wallet?

@hidden ridge Which is the domain in question?

@limpid scaffold Checking on this for you!

@limpid scaffold Do you have the ID of the created PaymentMethod?

[limpid scaffold]

@hollow prairie I already found the issue

Just needed to create PaymentRequest with requestPayerName
I doesn't needed it, and it's not really clear in documentation that we need that field in prior to get billing info (There's description for it, but doesn't expect to found it there)

[hollow prairie]

@limpid scaffold Glad it's resolved!

[vocal wagon]

hey

is there a way to mass change all of my issuing cards address card details?

@hollow prairie

[hollow prairie]

@vocal wagon Hello. Any billing details belong to the Cardholder object associated with the card, not directly on the Card object: https://stripe.com/docs/api/issuing/cardholders/object#issuing_cardholder_object-billing

@vocal wagon So you could update the Cardholder in question: https://stripe.com/docs/api/issuing/cardholders/update

[vocal wagon]

how do i access the code

to change it

i have 100 issued cards

and i want them all to change address

[hollow prairie]

@vocal wagon You can either do that manually via the Dashboard, or write some code in your application to handle that using the APIs I've shared

[vocal wagon]

it doesnt let me manually change

via dashboard

no option to edit

where do i get the application?

[hollow prairie]

@vocal wagon You should be able to edit the cardholders in the Dashboard. As I said, the address data doesn't exist on the card directly

[vocal wagon]

can u gimme to steps to go to

to edit the cardholders

i tried settings

[hollow prairie]

@vocal wagon Here: https://dashboard.stripe.com/test/issuing/cardholders

[vocal wagon]

ahh apprecaite it

thanks a lot

[naive warren]

Hi Guys

I have another question, How can I set the current start period when I'm creating new subscription?

I want to change the Current period start time to 00:00

I set backdate_start_date but it doesn't work for start period

[hollow prairie]

@naive warren Hello. You'd want to look at the billing_cycle_anchor param: https://stripe.com/docs/api/subscriptions/create#create_subscription-billing_cycle_anchor

[naive warren]

I set it but it change the end date not start date

[hollow prairie]

@naive warren You likely want to use a schedule: https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#start-subscription-future

[naive warren]

I set billing_cycle_anchor and it change the end of period correctly

[naive warren]

I don't want to schedule the subscription, I just want to change the start date to 00:00 today

Imagine user start now(02/08/2021 13:07) but I want to set the start date to this => (02/08/2021 00:00:00)

[hollow prairie]

@naive warren So you're actually backdating a subscription? https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#backdating-subscription

@naive warren Scheduling is the only way to do this

[naive warren]

I set the backdate_start_date but it doesn't affect on current period start date

My main goal is that when a user subscribe in the middle of day I charge him for the whole day

[hollow prairie]

@naive warren That's for the start date of the subscription, it doesn't influence the billing period dates

[light sleet]

hi, i have one account with you, but i have problem with the payment, i need to talk in spanish pleases, i lost the money

[cerulean pine]

:question: @light sleet Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[light sleet]

i have tried for this page

[hollow prairie]

@light sleet I'm afraid we can't help with account specific issues here. We're a channel for developer questions

[light sleet]

ok thanks

[jade marten]

i can sell subscriptions in 12 installments on credit card?

[hollow prairie]

@jade marten Hello! You can: https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#installment-plans

[vocal stump]

Guys. I'm back.

drumroll

I've read up on the plans vs prices thing, and I can't really see why I should migrate my code currently running on plans. It seems that even when using Prices, plan objects and IDs get sent along everywhere possible and you can even pass plan IDs interchangeably as price arguments. So what's the point?

Also, there's no API endpoint to delete a price, but you can pass a price ID to the Plan delete method and it works?

I guess what I'm asking is if there are any plans to deprecate plans in the near future

or, take them out of action

Suppose they're already somewhat deprecated

[true mulch]

Hi. I'm doing some work on customising the Checkout through the API but I have some questions. Firstly, what's the difference between business_icon and business_logo please? Are both of these shown in the checkout?

[crimson needle]

@vocal stump you don't have to migrate, but over time we'll de-emphasize the Plan API more and more, and we'll remove it in an API version at some point and from client libraries. We'll also add more features over time to Price that won't always be compatible with Plans. So a migration is a good thing to plan. But it's not urgent

[vocal stump]

@crimson needle We're on the cusp of releasing a whole new subscription system, and it's currently built on plans. I am uncertain if I should prioritize migrating the code before we release it or if I can rest easy knowing the migration will be just as seamless in a year or whenever it gets removed.

I know you can't answer that confidently because you don't know what I built

It would seem that migrating before is always the better option

Is the missing delete Price endpoint by design? I noticed the dashboard does send DELETE /prices/:id, so it must exist

[crimson needle]

migrating before is best yes especially as we worked on ~maximal compat between the two at launch

[vocal stump]

I made a branch where I migrated the code, and the only thing that's actually directly incompatible is the previous_attributes of customer.subscription.updated currently relying on inspecting if the property plan exists on that object. In the Prices-approach I would have to loop through the items array for much more convoluted logic in order to determine if the update was due to a change of plan/price (because our webhook does different stuff depending on things like this). Is there a clearer way to distinguish this that I haven't thought about.

[crimson needle]

and yes it's by default, we absolutely want to discourage deletion in general. We just couldn't ban it since all you have to do is delete via the plan API

[vocal stump]

Yeah I'm leaning towards that also

[crimson needle]

currently relying on inspecting if the property plan exists on that object
yeah that has been deprecated since 2017 though and is unrelated to plan/price. It simply was incompatible the day we added support for multiple plans per subscription

if you ever get a user with Dashboard access do this to one of their subscription your code would break I assume

[vocal stump]

You are right. What would I do to most easily determine if a subscription update was change in plan?

We only allow one plan per subscription using this logic though

Loop and compare is the easiest?

[crimson needle]

yeah I know, like most users, but if there's ever one person with Dashboard access, even someone on your support team, adding more than one plan you're in trouble

and yes looping + tracking the si_123 and its corresponding price id

[vocal stump]

I know, I know, but if they do access their dashboard and start clicking stuff we're totally screwed for so many other reasons anyway

It's connected standard accounts

so we very strongly tell customers not to ever touch anything on there

I can save some of it by webhooks currently, but not everything

[crimson needle]

😅 that is not re-assuring lol

[vocal stump]

Btw, @crimson needle I talked to hmunoz about the whole invoice-void thing. I ran some tests and determined that the cause of the inconsistency was due to the API version of the connected accounts and that there was no other option to have consistent void-refund-balance behavior than to upgrade all connected accounts

I don't know if he told you so just wanted to bring you up to speed

[vocal stump]

As long as you don't provide custom/express accounts with ultimate chargeback responsibility we have no other option

Also, I could not find any problems with the refund-void-behavior, so the JIRA task you mentioned may not be relevant anymore?

[half mica]

Hello! Somewhere on the dashboard can I see how many transactions have taken place from which operating system in total?

[vocal stump]

It worked, consistently inconsistent between API versinos

[crimson needle]

possible, the eng team was investigating

[vocal stump]

okay cool

Thanks. I guess I'll complete my prices migration. My plan is this: Rename my plans table to prices, add a Stripe ID column (to contain price_xxx values) which we did not need before as I gave the Plans custom API names. Can I assume that I can just add that column, populate it in the future with the price_xxx values returned from Stripe and input my own custom API names in that column for objects that were originally plans, and they will be applicable anywhere a newer, actual Price object would also be?

[crimson needle]

yup

[vocal stump]

Good, that makes things a whole lot easier.

And you would recommend I change my delete Price behavior to archive? Right now I just pass the price_xx id into new Plan('price_xx') and call delete() on that object, which works. This is mainly used in cases where something goes wrong on our end and we remove our equivalent object entirely, to avoid lingering, orphaned objects on Stripe that were never used.

It would be a problem if, for instance, Stripe does not allow two prices for the same product with identical amount, interval, currency and interal_count, because then re-creating that plan on our system would give an error. Or something similar to that kind of situation.

[crimson needle]

Yeah I would. The main reason for delete at the time was to re-create an object with the same id. It's super powerful in theory, and it's a footgun in practice. I spent the past few years explaining developers why their subscription was on plan GOLD but not the $10/month one, but the $8/month one, because it had the same id but it was the old version of the plan, the one they deleted to change their pricing, but where we don't mutate every existing subscription when you do (because omg that risk if we did)
So we're trying to move away from deletion in the API and recommending active/inactive (though we do get a lot of pushback so we're still on the fence)

[vocal stump]

I would like to add my voice to that pushback. I think you should explain and discourage deletion for X and Y reasons but still let it be up to the developer. In my case, when we run transactions on our end, then an SQL error would trigger a rollback which then "cleans up" any objects that were created on Stripe, because them lingering forever would be confusing.

But since you can't set IDs yourself on Prices, haven't you circumvented that problem?

I see the case clearly for plans. I used auto-increment based values though so I would never run into this problem.

But that's not a given at all for everyone to think of that, evident from your explanation.

[crimson needle]

but still let it be up to the developer
that's fair. But developers don't read docs. And then they shoot themselves in the foot and it can be extremely costly to remediate months later.

we definitely should explain this a lot more explicitly though, totally agreed on that

[vocal stump]

I wrote thorough docs for our entire API and my devs still ask me stuff that's right in front of them, so I feel you

We have a running joke that they won't see if it's in the docs

So I better leave it out

[crimson needle]

yeah it's a tricky balance. We also only see the people who don't see it, since the one who do never need to ask. So it's biased.

[vocal stump]

Makes sense

But good to know my Price-Plan-plan will work

Off to the trenches

Cheers

[crimson needle]

good luck!

[cunning aspen]

Hi,
Is there a way to fetch all payment intents for a customer ordered by date?
Or maybe it's the default behavior ?
Thanks

[tawny dust]

Hey!

Does anyone know that if you are using "Creating separate charges and transfers" to split an amount between multiple connected accounts. Does stripe still charge for every "transfer" that is created?

I want to make it possible for a user to set a specific amount and the split that between different vendors. But I don't want stripe to charge the % and set fee for every transfer :S

[serene belfry]

Hello everyone, is there a way to upload custom filetypes and retrieve them? My filetype isn't listed as one of the supported types in the purpose documentation

[kindred frigate]

i have integrate checkout session, after payment success i want receipt_url. can you suggest api

[fathom frigate]

Hi there, could one of you drop me a private message. Afraid I can't go into too much detail publicly given the nature of the issue, but it is something that warrants immediate attention. Thanks, J.

[crimson needle]

@fathom frigate you can DM me though it will depend what your question is about

[limpid scaffold]

Hello there

Have a question about Google Pay on Payment Request Button
During the testing found one weird thing on Android + Chrome

Even if Android phone haven't Google Account / GPay account added and authorized on the phone - PaymentRequestButton still offers Google Pay as a main source of payment
By clicking on it and trying to proceed - it simply returns an error that you haven't google account added yet

It there any possibility to prevent such cases, and don't show GPay for them?

[hazy flare]

If I create two separate subscriptions server-side, is it possible to combine the confirmCardPayment call with multiple secrets on the client? Or alternatively to combine the subscription creations so there's only one secret?

[main peak]

Hello Stripe Devs, I am working on using place a hold on a card (https://stripe.com/docs/payments/capture-later )
capture_method: 'manual'
After capture an amount, Is this possible to create an another hold on payment with released amount. (In my case I have to capture an amount after completed the services like stage1 and stage2)
Looking for your kind response.

[vocal wagon]

hi there team 👋

So here's my issue. Any guidance is much appreciated.

I have a checkout session in setup mode that ask the user for sepa_debit details. But it looks like this does not enable the admin to create a direct payment via Stripe dashboard.

Creating the payment in dashboard becomes available once I create a source and attach it to customer which is fine but the issue with that is I have to provide the IBAN number and I cannot retrieve that from the checkout session. This is a semi-sensitive information so I would like to avoid getting that from the client.

Am I missing something or is this just a limitation when it comes to sepa_debit payment method?

[jade marten]

but I can't sell an annual subscription in 12 installments?

[true stag]

Hi all, I have a script that runs transfers and one of the transfers failed with an insufficient funds error in the logs, even though there was plenty of funds in the stripe account. Request id: req_jcRJ7YfrwFgCV7 Any idea why this transfer failed?

[balmy sun]

Hi, I'm trying to understand subscription schedule and phases. I have a subscription's schedule and a subscription link together in the current phase. If I need to update something in the subscription (taxes, coupon, etc.), do I need to update the subscription or the phase? If I update the subscription, does it have an effect on the phase?

[carmine lintel]

Hello - I am getting a Your card was declined. error message when using the Stripe test credit card in test mode. Any idea what could be causing this?

[kindred frigate]

I have integrate checkout session. this integration when we click on payment button it will redirect to payment page and once payment is success it will come return to our application (success URL). success page we get session id.
but case is - Unfortunately user network connection lost after payment success. for this reason we don't get session id. so how can we know who person make payment or not.

[cerulean wadi]

Hi, I'm trying to find docs or pointers for an implementation of subscription billing that charges per 5 users instead of one. It would be "fixed-pricing" in the sense that the charge is at the start of the month not the end. I can see a per-seat usage docs, but I'm unsure if I'm missing something with how to approach subscriptions on a per 5 user basis (e.g. it costs the same to have 3 users, or 5, 7 and 9 users would cost the same, etc...)

[vocal wagon]

Hello,

I have a problem with my stripe, it is blocked but I can not refund my customers, it annoys me a lot...

[vocal stump]

When I'm creating an InvoiceItem, where I don't use a price object ID, how would I apply automatic_tax? Do I have to point to a price object with a tax type defined for it?

[dreamy loom]

Hi devs, I need your input on the following subscriptions related situation:

• I want to collect all the payments on the same date (1st or 2nd of the month) and also have a per-subscription bank statement description (atm all of the payments are collected via sepa direct debit), I've seen that dynamic statement descriptors are only allowed for cards but I've also seen that the Payment Intent entity has the statement_description, I was wondering whether is it possible access the subscription's payment intent and update it with the desired statement description and if it'd be shown as the description in the customer's bank account

[bold basalt]

Subscription SD

[vocal wagon]

Hello

i have a question

[rocky turret]

Hello beloved Stripe Devs.

how can we use Stripe Connect / separate_ Charges and Transfer feature on our Squarespace website ??

Direct integration is not possible, can we go for custom integration ? like if we receive the order information on a webhook and make a transfer to a connect account from there, is it possible ? if so, how ?

will be looking for your kind response,
any help in this direction will be much apprecited.

Gratitude.

[frank lake]

Good afternoon.
I'm from Brazil and I need to know if the platform supports installment payments using credit card, and if it does, how does it work?

[worn wyvern]

Hi, I was wondering if someone can help me understand why this returned a 400 https://dashboard.stripe.com/logs/req_x1dwSBZUhC2plj

[summer ivy]

Hi, Im new to stripe and am trying tu understand how it works in terms of flow. When you create a charge do you not need a token? that is a tokenized payment method from the customer? Im trying to follow this but I am pretty lost: https://stripe.com/docs/api/charges/create

[short pecan]

Hello I'm running into an error for the last week or so. Our local and CI testing is failing on checkouts communicating with Stripe sandbox environment and I'm getting the following error:
stripe.error.APIError: Request {req_id}: Error while communicating with one of our backends. Sorry about that! We have been notified of the problem. If you have any questions, we can help at https://support.stripe.com/.

[ruby yarrow]

Is there a reason why plan was removed from the Subscription type in the Node SDK, even though plan is still returned by Stripe as of the latest version?

[stark bear]

I just got a new card reading terminal and need to get it activated and connected to my account. I have an account with stripe through my firefly reservation system, but need to get a card reader going in the office for cards. can someone help me?

[cerulean pine]

:question: @stark bear Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[sick talon]

@stark bear That link above will get you to the support team if you need help activating the reader, assuming you have a Stripe account and it's a Stripe Terminal reader. I'm not sure what Firefly's role in that is, but the support team can help.

[stark bear]

This address was sent to me from the support team. It says development help

It is a stripe terminal and I do have a stripe account.

[cloud pasture]

Is there a way to trigger a payment successfull webhook manually ?

Nope

Not like that

i want to trigger a specific event webhook

[rare cairn]

!bot

Hmm, is there any link where I can read about subscriptions?

[uneven viper]

I can't get in into my account

I don't receive the code and I don't have the other one don't know what to do

To reset my password

[astral sage]

Hello folks. Need your advise. I I'm creating a payment via Payment intent with "setup_future_usage":"off_session" and "confirm":"true". I'm testing a card with 3d secure. I'm getting a confirmation promt and payment is succeded.
The payment method is also created as well and I want to use it for future payments for this customer, but every new payment requires 3D secure confirm again, event if I pass Payment method Id.
How can I perform next payments for this customer with this payment method, without 3D secure confirmation?

[ionic agate]

Hey, I am getting the following error from Stripe API while adding a external Card to connected account. Can someone please suggest me a solution.

"Requests made on behalf of a connected account must use card tokens from Stripe.js, but card details were directly provided."

[glad dust]

What webhook event is triggered when someone subscribes to a plan?

[exotic galleon]

Hi, I need help in the formula if I need to calculate the product price after adding the stripe fees + commission

[tall venture]

How to charge stripe processing fee to the end user? 2.9% + 30 cents. I am adding it to final amount but stripe again charges 2.9% on processing fee if i add that amount.

[deft ruin]

Hi!
We've run into an issue with the recent changes made to Connect (https://stripe.com/docs/connect/oauth-changes-for-standard-platforms)  which makes it so we are unable to connect to an existing Stripe account that has connected to a different application. Instead it creates a brand-new Stripe account with no existing customer data (meaning these customers are unable to use our product)

We are unsure how to proceed here because the other option, switching to an extension-type connect application is unavailable to us due to our need for read-write privileges. Any help in this matter would be appreciated!

[lime spade]

Hello, I have a subscription plan that runs for a maximum of 9 months after which the subscription will be cancelled. I wanted to ask, is there a way to know when an invoice is sent, it pertains to which cycle? So for example, if the customer is on their 5th month, that would be the 5th billing cycle and I would like to know if it is possible to see that somewhere via the API or do I have to guess it based on the period_start and period_end timestamps of the invoice itself.

[mossy wren]

Hello Stripe folks. For our Stripe test data environment, is there a way to add a working test bank account to our test account acct_1Ir538D2AfqkY9Hk?

I attempted to add a test bank account info to that account but received the following error message:
Test bank accounts are not supported at this time. Please use a valid bank account instead.

Our goal is to be able to test the automated payout cycle. Right now, our test balance is blocked from payout due to the lack of a proper bank account connection.

[crimson needle]

^ rsponding in a thread above

[mossy wren]

@crimson needle Is there any way for us to test the full cycle of a Stripe Payout in the test environment?

Specifically, we're looking to test the automated payout feature, not manual.

[devout palm]

Hey everyone, Is there a way to make a valid email recognized as valid on stripe?

[sage burrow]

I've been struggling with a proration issue and I asked for help here previously. Wondering if anybody can help and wondering if you have a way to escalate issues?

[subtle comet]

guys, what happens if the trial period of a product ends and the customer doesn't have a payment method attached?

[exotic galleon]

I have another question regarding stripe fees, how to calculate stripe fees based on the customer country to show it to the customer before paying?

[meager oasis]

Follow this calculation

[bleak breach]

(from here: https://support.stripe.com/questions/passing-the-stripe-fee-on-to-customers)

[meager oasis]

So, for example, if the transaction total before fees is 2340GBP, on a Non-EU card, this would look like this

(assuming you're in the UK

[golden cosmos]

@subtle comet It'll follow the subscription lifecycle here : https://stripe.com/docs/billing/subscriptions/overview#subscription-lifecycle.

If you're automatically charging the customer, the payment will fail.
Otherwise,

Customers have about 23 hours to make a successful payment. The subscriptions remains in status incomplete and the invoice is open during this time. If payment is made, the subscription is updated to active and the invoice is paid. If no payment is made, the subscription is updated to incomplete_expired and the invoice becomes void.

[lapis canyon]

@bleak breachDoes stripe support BCA bank card payment in Indonesia

[bleak breach]

The full list of supported cards can be found here: https://stripe.com/docs/payments/payment-methods/overview

[subtle comet]

thanks @golden cosmos. I am still with some open questions...

I'd like to know if I am on the right track on setting up my Stripe plans with my Rails application.

• I offer a premium product that has trial of 15 days. When a customer signs up for this plan, I create a subscription with trial_period_days=15. At this point, I don't collect any payment info;
• I listen for customer.subscription.trial_will_end event and near the trial period ends, my application notifies the customer that he may have its subscription cancelled;
• At this point, the application will show him up a payment form (with Stripe JS Element component) in order to collect the payment method. So once he fills this up, I attach a payment method to his customer record;
• Meanwhile, I listen for invoice.payment_succeeded to update my internal billing records and let him continue using the premium plan.

am I missing something?

[golden cosmos]

@subtle comet let me look into this quickly and get back to you

[subtle comet]

@golden cosmos thanks!

[golden cosmos]

@subtle comet your logic looks alright!

[subtle comet]

great

I am looking for some edge cases like my previous question (when the user doesn't attach a PM)...

[ashen verge]

hey on the react native pre-built 1 step can you have saved payment options there?

[golden cosmos]

hello @ashen verge, could you share which page were you referring to?

[ashen verge]

https://stripe.com/docs/payments/accept-a-payment?platform=react-native&ui=payment-sheet

[golden cosmos]

i can't think of any edge cases at this stage. Maybe one thing you would want to take note of is if you manually mark the invoice as paid -> you would want to listen to the invoice.paid event instead

[subtle comet]

gotcha!

thank you @golden cosmos . very helpful.

[golden cosmos]

@ashen verge the react native pre-built step 1 refers to setting up Stripe. I don't really quite understand the question, perhaps you can let me know why you're looking for saved payment options?

@ashen verge if you're asking if the Payment Sheet can show a customer’s existing PaymentMethods. It can’t and won’t, if you want that functionality you would have to build it yourself

[ashen verge]

yes that what i was wondering can you lead me to the right place for help with that?

https://stripe.com/docs/payments/accept-a-payment?platform=react-native&ui=payment-sheet-custom#customization

this one shows payment options though?

I see the const choosePaymentOption = async () => { // see below }; is empty

[golden cosmos]

@ashen verge give me a while to look at this, i'll get back to you soon!

[ashen verge]

the guide shows you how to display it but not the logic to set payment method and get the methods

[golden cosmos]

@ashen verge the choosePaymentOption [0] is the payment method that you want to allow the user to pay by. For instance, if you want your user to be able to use Apple Pay.

If you want to display the list of payment methods that a customer has, you would want to use this API : https://stripe.com/docs/api/payment_methods/list

[0] https://github.com/stripe/stripe-react-native/blob/master/src/types/PaymentSheet.ts

[ashen verge]

gotcha what is the customerEphemeralKeySecret do?

will i need that to use the get payment methods?

[golden cosmos]

@ashen verge it's a short lived "secret key" that expires by itself. You don't need it to get payment methods

[ashen verge]

Okay good and last thing for now, what params are needed to send a payment method with the payment intent?

[golden cosmos]

@ashen verge you can provide the payment_method when creating PaymentIntent https://stripe.com/docs/api/payment_intents/create#create_payment_intent-payment_method

[serene timber]

is it possible to get upcoming invoices (at least the last one) after subscription cancel (cancel_at_period_end = true)? Documentation mentioning some setting for this, but couldn't find how to do this from the dashboard...

[golden cosmos]

@serene timber Are you referring to this API call - https://stripe.com/docs/api/invoices/upcoming? It isn't possible to do this via the Dashboard

[serene timber]

@golden cosmos yes this one. ofter subscription cancel it is returning 404 - No upcoming invoices... But with cancel_at_period_end = true I thought will be good to see what is the last invoice and maybe user will cancel the cancelation, if he know what he need to pay... -> cancel_at_period_end = false...

[golden cosmos]

@serene timber there wouldn't be an upcoming invoice if cancel_at_period_end=true

[serene timber]

@golden cosmos hm. example - payment period 08/01 - 09/01. he will pay on 09/01. what happend if he cancel on 08/10? he still need to pay for the 10 days (08/01 - 08/10) right? or the billing on 09/01 will be for the period 09/01 - 10/01, so there is no upcoming invoice ... confused...

[sage burrow]

Hi, is there a way to prevent invoices from staying in pending status and charge always immediately?

[golden cosmos]

@serene timber Unless you're using metered billing, the customer pays upfront for a subscription. So if you use cancel_at_period_end and the customer has already paid upfront, there isn't anything to prorate or pay.

If you're cancelling in the middle of a subscription, the behaviour would depend on the two parameters prorate and invoice_now [0].

[0] https://stripe.com/docs/api/subscriptions/cancel

[serene timber]

@golden cosmos thanks for the help. will read some docs

[golden cosmos]

@sage burrow can you share the invoice id which is in pending status now? let me take a look

[sage burrow]

@golden cosmos yes sure

[oak dove]

how can i pass an upcoming date for subscription enrolment? I want them to subscribe but they won't be charged until this enrolled day

[sage burrow]

@golden cosmos I am using dashboard and I can't copy the invoice ids. I'll use the api. Give me a minute.

[golden cosmos]

@oak dove i think subscription schedules would fit your needs, you can pass in the start_date [0] . You can read more about it here : https://stripe.com/docs/billing/subscriptions/subscription-schedules

[0] https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-start_date

[sage burrow]

@golden cosmos ii_0JKDsftC5CmKO3CdhdtnCSvr and ii_0JKDsftC5CmKO3CdjPugLisU

@golden cosmos , I changed plans multiple times and ended up with 2 invoices pending until next year

[oak dove]

what if this start date is added to database by admin after the user subscribe

[golden cosmos]

@oak dove could you elaborate a bit more what you mean by after the user subscribes? Do you mean the user has already started the subscription?

[oak dove]

user will add their card details details and subscribe then their details will be stores in a databse, they won't be charged until the enrolled day which will be updated by admin in the database

[golden cosmos]

@sage burrow onesec, looking into your question

[sage burrow]

@golden cosmos yes sure take your time. You are helping more than one person here so it is normal ...

@oak dove , are you asking if there is a way to store customer's credit card info without subscribing to any plan and wait until the admin adds the start date and then subscribe them?

[oak dove]

@golden cosmos yeah that sounds right

[golden cosmos]

@sage burrow if you are changing plans/prices and want to always invoice immediately, you would want to follow this: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#immediate-payment

@oak dove since you would have a payment_method for the customer stored, your admin can always create the subscription schedule later by passing in the customer [0] and start_date.
[0]https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-customer

is there something about this logic flow that doesn't work for you?

[sage burrow]

@golden cosmos I'll check that out to see what I missed. Thanks!

[oak dove]

oh so I have to create a ui for the admin to schedule the start date right for each customer right?

[golden cosmos]

pretty much yeah, since your admin is deciding the start date at a later point in time

[teal yoke]

can stripe be used for accepting fiat currency payments for NFT marketplace?

[bleak breach]

This is something you should reach out to Stripe support for: https://support.stripe.com/contact

[oak dove]

okay thanks for your help!!

[golden cosmos]

@oak dove wanted to add on, you can create subscription schedules via the Stripe Dashboard too

[oak dove]

oh thats helpful can you send me a guide where to do this

[golden cosmos]

@oak dove this is one guide : https://support.stripe.com/questions/create-update-and-schedule-subscriptions.
You can also navigate to the create a subscription from the particular customer's page if you click on the Actions button, then select Create subscription

[ionic radish]

I am trying to get started listing 4-5 products on a page and allowing a user to buy more than one at a time but the docs guild is not helping me set it up in php. I want to select the items and amounts, then go to the checkout with the selected items, complete payment then make a note of the payment in my database. But cannot figure out how to setup the checkout to then populate the checkout page

[golden cosmos]

@ionic radish These two pages provide examples in PHP :
https://stripe.com/docs/checkout/integration-builder
https://github.com/stripe-samples/checkout-one-time-payments
Generally, you would create a Checkout Session with the line items [0] and redirect the user to the URL returned in the response [1]

[0] https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items
[1] https://stripe.com/docs/api/checkout/sessions/object#checkout_session_object-url

[ionic radish]

Ok... Thanks.

[teal yoke]

Thanks Paul.

[echo pollen]

Just fyi my "autobilling" went off without a hitch, outside of a few declined cards. Thanks Stripe!!!

[oak dove]

does stripe send the receipt automatically once they make a deposit? or should we integrate this

[golden cosmos]

@oak dove you're referring to a successfully paid subscription invoice?

[oak dove]

yeah

[oak dove]

yeah

[golden cosmos]

checking on this

[ionic radish]

I’ll look into this tomorrow thanks. May just list a load of items and check the id of the item and limit what they can buy.

It’s just to buy verification so they can then use the identify that I have set up to verify themselves through a discord bot.

However I wanted to like add more options to the verify like verify + access to another product etc.

[golden cosmos]

@oak dove this has the details you'd need for receipts with subscription payment : https://stripe.com/docs/receipts#receipts-with-billing

@oak dove heads up that automatically emailing receipts won't work in test though

[loud topaz]

Looking for a way to make all subscriptions auto renew on the 1st of the month regardless of start date.

[dry hatch]

Have you tried to create a Subscription with trial?

[loud topaz]

Not what I’m looking to do. So you sign up 8/14 and get billed at sign up. And then now your billing cycle is 1st of the month so 9/1 you pay again and so on.

[dry hatch]

Ah I see, let me look around if there is a solution

[grim dragon]

I am getting this error while generating archives. But the simulator build works fine. Any idea what am I doing wrong?

[dry hatch]

How are you planning to charge your customer in Aug on this case? portion based on days?

[lime elbow]

I am trying to do the following:

1. When a customer's credit card is charged successfully then
2. Look up the product that they bought
3. Within the product details, retrieve a custom metadata called successURL

I want to use this with a tool like automate.io or Zapier to send an email to the customer with the URL.

What I actually want: a no-code or low-code way to send customers a product-specific URL in their receipt or as a separate email after they make a payment. I was able to add unique URLs to the custom metadata of each product on Stripe but I don't see a way to customize product receipts anywhere.

(I'm not a coder and only even learned what APIs are two days ago, thank you for the help!)

[dry hatch]

Are you using react-native or the ios SDK?

[dry hatch]

There is a parameter billing_cycle_anchor for this purpose https://stripe.com/docs/billing/subscriptions/billing-cycle#new-subscriptions

[dry hatch]

I am not quite familiar with automate.io/zapier but it sounds hard to achieve what you want without writing some actual code. What are you connecting automate.io/zapier with?

[lime elbow]

With outlook

[lime elbow]

Thanks for the reply. automate.io seems to have some kind of API integrator that can do what I want. I don't know what the actual API request looks like

[dry hatch]

Hey, this looks complex. I am seeing YogaKit build is falling as well. Are you sure that it runs correctly in simulator? Tried removing Pod files and pod install again? Also I have found a similar report in React Native repo: https://github.com/facebook/react-native/issues/29605

[dry hatch]

I see, so their Stripe integrator sort of calling Stripe API under the hood. This image looks promising, what is your issue from this setup?

[lime elbow]

It costs $10/month to use it 🙂 I am trying to get some kind of low-code alternative to this. Yes, my understanding is that automate.io abstracts API calls and sets it up visually. That's why I was wondering if there was a way to translate that sequence into a bunch of API calls.

[dry hatch]

I see. There is no no-code solution I am afraid. What you would want to do for actually coding this out, is to listen to a webhook payment_intent.succeeded then retrieve the corresponding Product and find your Metadata.

[lime elbow]

Thanks, is there anything in the order or receipt that references the actual product? I have a product ID but I don't see that in the order details.

[dry hatch]

How are you charging your customer? Are you using Checkout?

[lime elbow]

Stripe checkout no-code payment link

[dry hatch]

Hey, sorry I am finding the easier solution, please bear with me.

[lime elbow]

Thank you

[grim dragon]

Yes. After stripe integration, the normal build was failing. I had to follow the steps mentioned in the stripe-react-native docs to remove some library search paths. Post that the build succeeded. The only problem is while generating the archive.

[dry hatch]

I am sorry if this sounds complex, but what you would need to do is

1. Listen to checkout.session.completedto get payment_intent ID
2. Retrieve that session again, expanding line_items https://stripe.com/docs/api/checkout/sessions/retrieve
3. Finally from that expanded response you will have the price id (https://stripe.com/docs/api/checkout/sessions/object#checkout_session_object-line_items-data-price)
4. Retrieve the ProductID using that price ID (https://stripe.com/docs/api/prices/retrieve)
5. Retrieve the Product and finally find your Metadata

[oak dove]

how can i get all invoices of a particular customer

[dry hatch]

Did you change that Library Search Path for both Debug and Release build? It looks like an issue with build setting

[dry hatch]

You can list all invoices filtering by that customer ID: https://stripe.com/docs/api/invoices/list

[oak dove]

how can i pass customer id here

[dry hatch]

What language are you using? You can reference the sample on the right of that page

[smoky hedge]

hi there ,how can we know when amount is available for payout in custom manual connect account ?

[bleak breach]

You'd retrieve the account's balance: https://stripe.com/docs/connect/account-balances

[smoky hedge]

no, this is showing all balance, Let suppose if i paid 2 payments from customer to connect 10$(2 August),20$(3 August), how can i know according to charge or transfer when that particular payment is available for payout.. ?

[bleak breach]

Ah I see, you'd want to use the Balance Transaction object, which gives you a rough estimate on when the funds are expected to be available in the Stripe balance: https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-available_on

[smoky hedge]

Alright, in which object get this balance transaction id , from charge or transfer object..?

[bleak breach]

Either on a Transfer object: https://stripe.com/docs/api/transfers/object#transfer_object-balance_transaction
Or a Charge object: https://stripe.com/docs/api/charges/object#charge_object-balance_transaction

[smoky hedge]

ok Thanks for this,

[teal cobalt]

Hello! Just a quick question. If I use "Stripe Checkout" can Stripe then use a webhook to activate a product in Kajabi? (Course platform).

They offer web hook activation URL's so I need to know if Stripe accepts them after a payment is made?

[smoky hedge]

I have one more question, when or where stripe get fee..? i mean from charge or get money from platform account..? because when i see balance transaction it will show stripe some fee, but actually not deducted from charge..?

[bleak breach]

That's a question for Kajabi

[bleak breach]

Stripe charges a fee whenever funds are processed, so in this case you'd see a fee associated with the Charge, not when funds are moved from one account to another

[teal cobalt]

Right! I just wanted to make sure you do accept the webhook url's they create.

[smoky hedge]

yes, because when i see balance_transaction of charge object it will show stripe get some fee, but actually not deducted from charge(when i see in stripe/dashboard payments), it will transfer same amount as charged to connect account?

what that mean..? stripe get fee from where..? i am using stripe test account

[bleak breach]

Stripe doesn't, you'd probably have to build a bridge of some sorts between the two systems

[bleak breach]

Stripe doesn't charge a fee when you transfer funds from one account to another (e.g. from a platform account to a connected account). You wouldn't see fees on a Balance Transaction with the type transfer, but you would with the type charge: https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-fee_details

[smoky hedge]

yes it is right , when charge is make stripe get fee, but amount is there showing full amount, example, charge is 10$ and stripe fee is 1$, so this way rest $9 will transfer to connect account, but they transfer exact $10..? this is my question.

[bleak breach]

This depends on whether you're using destination charge: https://stripe.com/docs/connect/destination-charges#flow-of-funds-app-fee
or direct charges: https://stripe.com/docs/connect/direct-charges#flow-of-funds-with-fees

[smoky hedge]

i think we are using direct charge.

my code is

var createOptions = new PaymentIntentCreateOptions
{
PaymentMethod = savedCardId,
Amount = amount,
Currency = ISOCurrencyCode,
Confirm = true,
Customer = customerId,
OffSession = true,
OnBehalfOf= destinationAccountId,
ApplicationFeeAmount = serviceFeeAmount,
TransferData = new PaymentIntentTransferDataOptions
{
Destination = destinationAccountId

            },
            Metadata = new Dictionary<string, string>
                {
                    { "InvoiceId", invoiceId.ToString() },
                }
        };
        var service = new PaymentIntentService();
        var response = service.Create(createOptions);

[bleak breach]

That's a destination charge

Which would mean that the platform pays the Stripe fees

[odd cloak]

hi

need help with payout that didn't go thru due to tech error

can someone help

or do i need to take my business elsewhere? need to pay my rent + bills

[cerulean pine]

:question: @odd cloak Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[smoky hedge]

Alright, that mean in direct charge it happen on platform account, but we are creating charge from customer and make transfer that mean it is direct charge. Also stripe fee or any currency conversion fee is paid by platform account on each transaction, am i right..?

[bleak breach]

Not quite. Direct charges mean you create the charge on the connected account itself and then transfer an application fee back to the platform. The Stripe fee is taken from the charge amount minus your application fee that's left on the connected account, meaning it's paid by the connected account.

With destination charges (which is what your code is doing) the charge is processed on the Platform and then the amount minus your application fee and Stripe fee is transferred to the connected account. The Stripe fee is taken from the platform balance, meaning it is paid by the platform.

[smoky hedge]

Alright, i have charge id :pi_1JK1umGOBPjZ1Bk2OzEeoIxj , on my test account with $1600, i have pass some application fee to this charge you can see : fee_1JK1un5F3VaC1oscNE19afJB , but that application fee is also not deducted , the whole amount $1600 is transfered to connect account..? please have look .

[celest gull]

Hello I try to create invoice, where money should go straight to stipe connected account.

So I use create invoice method $stripe->invoices->create([])

I specify required customer ID

and
'application_fee_amount' => 3000,
'transfer_data' => [
'destination' => {{stripe connected account}},
],

But I always received 500 error
"message": "Nothing to invoice for customer",

What am I doing wrong?

[lucid raft]

the platform fees are deducted, you can see this from your connected account's dashboard; see the net value

[dry hatch]

Is there an ID for that request so we can look into it?

[lucid raft]

You will have to create some invoice items before you create invoices. use this API https://stripe.com/docs/api/invoiceitems/create#create_invoiceitem-customer to create an invoice item

[smoky hedge]

i am using a manual payout, so in that when i get that transfer amount it gives $1600, how can i know $1440 is payout amount for charge id , i mean :pi_1JK1umGOBPjZ1Bk2OzEeoIxj , i mean i need to deduct manually that application fee manually from transfer amount ., so then i can payout that amount.? @lucid raft @bleak breach

[vocal wagon]

Why would invoiceline.price_id and invoiceline.plan_id be different? My understanding was that each plan has an equivalent price with the same id. Did I get that wrong?

[lucid raft]

You can either do the manual calculation using the payment_intent amount - application fee. Or you should really use

• https://stripe.com/docs/api/balance
• https://stripe.com/docs/api/balance_transactions
  to get what you need to payout to the customer
  e.g. You can always get your connected account available balance using https://stripe.com/docs/api/balance, that the max amount you can payout to your connected account

or you can get the balance transaction of the payment on the connected account which contains the net amount on https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-net

[nimble moon]

Hi devs, I have a quick question regarding the react stripe package on github. We have stripe integrated with our app and I am trying to cancel a setup intent as per the documentation here
https://stripe.com/docs/api/setup_intents/cancel

however I am receiving the below error
"Property 'setupIntents' does not exist on type 'Stripe'"

I have upgraded to the latest stripe versions below so not sure why I'm getting this
"@stripe/react-stripe-js": "^1.4.1",
"@stripe/stripe-js": "^1.16.0",

Can you confirm whether or not this is possible through react stripe?

Thanks

[lucid raft]

They will be the same as price_xxxx

[vocal wagon]

@lucid raft that's what I expected but it's not always the case. Example:

[lucid raft]

All the available functions are listed https://stripe.com/docs/js, You can not cancel setupIntent on the frontend. you will have do it in your server side using Secret Key sk_xxxx

[lucid raft]

I see, so you have a custom plan ID when you created the plan https://stripe.com/docs/api/plans/create#create_plan-id

[vocal wagon]

@lucid raft yes, but even so, most of the time, the price object gets assigned the same ID as the price, even if it was a custom name.

[vocal wagon]

Example:

[smoky hedge]

1. In manually deduct amount of application fee from transfer amount is ok for if both charge and connect have same currency both in USD, but if i charge in different currency and connect is different , in that case it is failed, A screen shot is attached, please have a look.
   2.If i use via balance transaction, to retrieve which object and how can use with while creating payout..?

[lucid raft]

I am surprised you can even do that because in our public doc, it is not allowed set the price id unlike plan id.