dev-help

[crimson needle]

@somber sundial not sure what you mean by that exactly. Like what's blocking you/confusing in our docs about SEPA Debit?

[fleet kiln]

Hi everyone,
Quick question, on the test environment, I am creating a transfer without a source_transaction and using the source_type bank account to transfer money from balance to connected accounts https://stripe.com/docs/connect/charges-transfers, however I'm getting an insufficient balance error.
When checking balance via API, there is a balance available, but it shows balance source type as cards so I suspect that might be related
if that is the issue, how can I make the balance available for the direct transfer from balance to connect account? I tried to add to balance option via UI in the test environment but didn't add it to the balance

[somber sundial]

These docs (https://stripe.com/docs/payments/sepa-debit/accept-a-payment?platform=checkout#compatibility) state that Checkout isn't supported for SEPA Direct Debit subscriptions. Does that imply that I must use elements?

[crimson needle]

Correct

[smoky ledge]

Hi! Can someone check internally for a feature. I would like to know if Apple Pay will be coming to Stripe Tax sometime soon.

[crimson needle]

@smoky ledge no timeline for now

[boreal prawn]

Hi!
I need to test how we handle customers with failed payments and invoices. When I try to retry a charge or create a test invoice through the Stripe Dashboard using one of Stripe's integration test cards for testing for errors (https://stripe.com/docs/testing), the attempt is blocked up front, preventing me from emulating a failed charge. Is there anyway around this?

[smoky ledge]

Ah; thanks. If it does get added onto the pipeline; how can I find out?

[crimson needle]

@smoky ledge we don't really have a solution for this today unfortunately. Mostly email announcements (or asking regularly here). Sorry we want to improve this but we're not there yet

@boreal prawn https://stripe.com/docs/billing/testing#payment-failures is what you want

[smoky ledge]

No worries; hopefully y'all can get a public roadmap out soon.

[fleet kiln]

Hey @crimson needle any idea about this one? #dev-help message

[thorn anvil]

hello guys i'm trying to migrate from tipsi-stripe to the new react-native-stripe. SO far i'm only able to get it to work on android but i'm getting an error, i'm using firebase cloud functions to create the payment Intent but i'm getting this error -> Error: You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method.

this is how i run the function;

[crimson needle]

@fleet kiln sorry I missed that one. There's no solution today to make funds instantly available into the bank_account balance unfortunately

[thorn anvil]

stripe.paymentIntents.create({
amount: req.body.amount,
currency: req.body.currency,
description: "tutoring services",
confirm: true
})

[crimson needle]

@thorn anvil yeah that can never work. You can't confirm a PaymentIntent if you haven't already created or attached a PaymentMethod. Just remove confirm: true and then confirm the PaymentIntent client-side in the mobile app

[fleet kiln]

Thanks @crimson needle so even on test environment we have to wait for the balance to be available?

[boreal prawn]

thanks @crimson needle -- is it possible to create a shorter retry schedule than 1 day for testing?

[crimson needle]

@boreal prawn no it's not but that links explains the exact workaround for this

To test the effects of payment failure on an active subscription, attach the 4000 0000 0000 0341 card as the customer’s default payment method, but use a trial period to defer the attempt (a trial of a few seconds or minutes is sufficient).
The idea is that the trial ends, a new period starts, which is the same as a normal renewal

[smoky ledge]

Shipping Rate is set to exclusive with VA tax of 6%. When used in checkout; it does not calculate the proper tax.

||shr_1JHeAZDd9uihyzujD1jjGZMi||

If you need the PI; I also have that.

[crimson needle]

Can you provide more details? It could be anything, I have zero context on the ask :p

Do you have the Checkout Session? My guess is that you're not properly configured for this state

[smoky ledge]

Yeah; let me give you the link.

https://checkout.stripe.com/pay/cs_test_a1z7JKyWWV7OqytpVdv4LbmIxz4dk6IxG5bcIkaZlxanvfdzx8xIdJNcRI#fidkdWxOYHwnPyd1blpxYHZxWjA0THVDRHNBYTxwbG18f3BvVlROVEBiMmdQRz1%2FdXB0a0JWNk9DQmJOMGpsQ0FnTk1cVERRajRvXEgwS0Zkb0R8aXdCbk99c0xSanR3SzdQTDFiPE9yZ01kNTVqVV9oSjNXTScpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPyd2bGtiaWBabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl

It has the normal tax on there; and also the shipping option. However; it's calculating tax off of the item and not the shipping rate also.

[crimson needle]

What are you doing to simulate tax calculation? I don't really understand

[smoky ledge]

Stripe Tax; apologizes. It's supposed to auto-calculate based on location.

[boreal prawn]

Apologies if this is a dumb question but how do I give single test user a custom trial period?

[crimson needle]

Sure sorry Im nitpicky but it's still missing real info

Like what exactly do you enter, why isn't that Session paid with proof it has the wrong tax?

[crimson needle]

You can't in the Dashboard, you have to write code to set trial_end to a few minutes in the future

[boreal prawn]

I see this may not work for my use case since I'm trying to specifically test for users with invalid payment methods whose trials have expired

[smoky ledge]

Right now it's calculating 6% tax on the 25.00 item;

it's supposed to be calculating 6% of the item PLUS 6% of the shipping rate.

(30.00 is the total with shipping;)

Let me go see if the docs have an example;

One second; I think I know what's the issue.

[crimson needle]

it doesn;t really matter though it's overall the same thing, it's just a subscription renewal and that renewal fails since it's just a test you can assume it works this way

[smoky ledge]

Nevermind; I forgot to check whether that specific state taxes shipping, sorry.

[crimson needle]

haha all good, I knew it was related to a config

you got there faster than I did

[smoky ledge]

Stripe Tax showed a UI with it being taxed and I was confused.

Koop; do you know why we can't change Shipping Rate information; like price and the name itself. I feel like there's a good reason.

[crimson needle]

We almost never allow you to update the amount/name of things like this since they act as records on past transactions

[smoky ledge]

Ah; makes sense.

[crimson needle]

(delurking for the night but people on my team will follow up since they are based in Asia)

[thorn anvil]

thanks for the help - for IOS, i'm getting
Showing Recent Messages
: Directory not found for option '-L/Users/ryanrebbas/Documents/imathtutor/ios/Pods/Stripe/InternalFrameworks'

Apple Mach-O Linker (ld) Error Group

linker command failed with exit code 1 (use -v to see invocation) , any idea where the error might come from?

[fleet kiln]

Thanks for this mate - Just another one, for sending funds directly from the balance to the account, do I need to specify "bank_account"? - if use a card it works because there is available balance. So my question is would there be any problem using the card as source type? (apart from the fact that money might exceed the card charges). The second question can we not specify that option then Stripe uses whatever balance that is available?

[lucid raft]

@thorn anvil Unfortunately I am not too familiar with the react native part, do you mind raising an issue in https://github.com/stripe/stripe-react-native/issues. with detail steps on how you setup your project or how you migrated your project to react native?

[bleak breach]

@thorn anvil Did you run pod install in your ios directory?

[lucid raft]

1. You don't have to specify bank_account, it will by default use the card balance types to transfer to your connected account
2. No, there is no problem of using card as source type.

Your balance type really depends on how you accept payment from your customer. If your customer pays by credit card, the money will appear in your account's card balance; while charing user with bank account, the balance will appear in your balance as bank_account type.
You can transfer any type of balance to your connected account as long as the balance has sufficient available balance
https://stripe.com/docs/api/balance/balance_object#balance_object-available-source_types-bank_account

[thorn anvil]

yes i did

[thorn anvil]

already asked the question

[bleak breach]

What version of iOS are you targeting?

[fleet kiln]

Thanks that make sense. so our scenario here is that some of our customers will pay via card, and for some of our customers we are manually invoicing them, then we are going to top-up our balance via the dashboard for them, then transfer the money to connect accounts. I thought I need to use "bank_account" for these referring to our bank account but seems a misunderstanding from me. So when we top up our balance via dashboard, that top-up will be available as card source or bank_account source in the balance?

[lucid raft]

@fleet kiln let me check

[thorn anvil]

11

[lucid raft]

@fleet kiln by testing the topup, the default balance type is card

[bleak breach]

Are you using Expo? If so what version of Expo and what version of stripe-react-native?

[thorn anvil]

yes "expo": "^40.0.0", "@stripe/stripe-react-native": "^0.1.5",

[fleet kiln]

Legend! thank you @lucid raft

[bleak breach]

@thorn anvil Ah you're on the wrong version of Expo. You need to be on at least v42 to work with 0.1.5

[thorn anvil]

i'm getting this error now

[!] CocoaPods could not find compatible versions for pod "Stripe":
In snapshot (Podfile.lock):
Stripe (= 21.7.0, ~> 21.7.0)

In Podfile:
stripe-react-native (from ../node_modules/@stripe/stripe-react-native) was resolved to 0.1.4, which depends on
Stripe (~> 21.6.0)

and this when running for android

Task :expo-permissions:compileDebugKotlin FAILED

[bleak breach]

Can you try installing with expo install @Stripe/stripe-react-native

I thought expo rolled out a fix for the incompatibility, but it doesn't look like they have yet. Which means that you need Expo v42 and stripe-react-native v0.1.4

[thorn anvil]

yes i keep getting this error : [!] CocoaPods could not find compatible versions for pod "Stripe":
In snapshot (Podfile.lock):
Stripe (= 21.7.0, ~> 21.7.0)

In Podfile:
stripe-react-native (from ../node_modules/@stripe/stripe-react-native) was resolved to 0.1.4, which depends on
Stripe (~> 21.6.0)

[bleak breach]

Can you try targeting Stripe iOS version 21.6.0?

[thorn anvil]

how can do thar

[bleak breach]

I believe it should be in your Podfile

[burnt needle]

Is there a way to let a customer remove items or change quantity on a checkout page?

[thorn anvil]

dont seem to be able to figure it out

[frigid light]

Hey dev-help,
We deployed payment intents and tried to make transactions with it. When customer tried to authorize $99 and captured $2.21, he is seeing $0 auth and a -$99 transaction along with charged amount in his statement. We are afraid we might be refunding $99 for $0 auth and charge the customer for $2.21.

Earlier in Charges API it used to be +$99, -$99 and actual transaction amount.. so the statement settled well. But here we see $0, -$99, $2.21 which is scary.

[lucid raft]

unfortunately no. but you can create a custom UI allowing your customer to choose the items first Before creating the checkout session and redirecting them to the checkout page

@frigid light the refund will only refund up to the full charge amount. If you auth $99 but capture $2, during capture $99-$2 will be immediately refunded; so your next refund is really jsut the $2

What shows up in the customer credit card statement is controlled by their bank. But it will not impact the actually money movement.

Some bank show the authed amount and some bank don't

because they don't really present real money movement. they are just holding fund in customer's credit card

[frigid light]

Cool. Another question, we have been waiting for $1 pre auth and seems like the customer is getting a $0 pre auth although along with $99 too. If we din't get $99 in the customers statement that would be the perfect flow for us. Is this $0 auth something new or is it Beta of $1 pre auth?

[lucid raft]

$0/$1 auth is done when you attach the credit card to your customer record. They are stripe-initiated transaction to validate the card. We try $0 first if it fails, sometimes we try $1 again.

Most of the bank won't show this but some bank does show the $0/$1 in the bank statement. They will be immeditately refunded

[frigid light]

Okay last we heard about $1 auth was that it would be ready by 3rd quarter end so got confused. So Is it available now?

[warped torrent]

Hi, the invoice amount_due value is represented in the smallest currency unit. How can we convert efficiently to a user readable amount ? For instance: 1000 (USD) -> 10$ while for Chinese Yuan it should be 1000 (CNY) -> 1000¥ ?

[smoky ledge]

Wait I'm confused; we can't let customers edit quantity? My checkout page allows for removing and changing product quantity.

[meager oasis]

You can allow customers to edit your page in a Payment Link session, but not in a checkout session

[smoky ledge]

I'm on a checkout session; because Payment Links don't support Stripe Tax atm.

[lucid raft]

@smoky ledge I am sorry I am wrong here

You can configure the checkout session using https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items-adjustable_quantity

[smoky ledge]

Yeah that's okay. I was like confused for a second.

All good;

[lucid raft]

Where setting the minimum number to 0 means your customer could basically remove the item

My knowledge is out of date.

[smoky ledge]

@burnt needle For you 🙂 ^

[smoky ledge]

Hah its fine; nobody is expected to keep up with software that changes at least once a week.

[icy anvil]

Stripe doesn't provide anything for this, unfortunately, this will need to be handled by your code. https://stripe.com/docs/currencies provides a list of all currencies and a separate list of all currencies that are subject to the zero-decimal rule. However, the docs say that CNY is not subject to the zero-decimal rule. I think that means that if you want to charge 100¥, you actually need to provide a value of 10000 to the API. Do you think that could be right?

[somber sundial]

hey Stripe! quick question

[calm geyser]

Hi guys, I have a test account which is in pending review, any way I can skip that step, I have a bunch of test accounts which are stuck in the pending review state

[somber sundial]

let's say I run an insurance brokerage that sells policies at checkout on a car rental platform - i.e. you're on carrentals.com and you can 'add' an insurance policy (my company's) to your rental order.

What kind of integration would be recommended to collect the fees for the insurance policy at the car rental's platform? Open to any and all suggestions

[lucid raft]

You can still create testing transactions on your account that is pending review. Are you facing any issues using these testing account?

[icy anvil]

are you going to be charging the user separately from the car rental place? i.e. is the user going to pay twice?

[burnt needle]

@lucid raft yeah I do that already, but if customers have second thoughts it would be really annoying for them to go through the whole process again. My service doesn't have any logins or anything.

[icy anvil]

to me, the integration that makes the most sense is that the car rental platform collects the payment, and then disburses a fraction to you based on whether the customer selected your policy.

[smoky ledge]

You can add adjustable quantity with a couple lines of code; let me grab it.

[icy anvil]

which means you wouldn't build any payment infrastructure yourself, and just handle everything with ACH transfers or whatever.

[somber sundial]

Then would we require our own Stripe account? if all of my bookings get booked this way? Guess they could just wire us the payments

[icy anvil]

is the car rental platform already using stripe?

[burnt needle]

@smoky ledge yeah I'll check out the payment link session things. I don't need to collect tax. Didn't know there was a thing for that

[somber sundial]

I think so yes

[icy anvil]

i guess they could do a transfer amount/destination thing, but that seems kind of complicated and failure prone

[smoky ledge]

@burnt needle

Checkout has quantity here: https://stripe.com/docs/payments/checkout/adjustable-quantity

(recently added I believe)

[somber sundial]

would you recommend one or two charges being made on the car rental platform to separate APIs? example: total booking is $100 - $80 to the car rental and $20 to insurance. $80 gets sent to the car rental's Stripe API, and the $20 gets sent to ours.

[icy anvil]

I don't think so, but I don't have a ton of experience with the problem space

[smoky ledge]

 price: {{PRICE_ID}},
        adjustable_quantity: {
          enabled: true,
          minimum: 1,
          maximum: 10
        }
        quantity: 1,

Just add those lines of code for each product and set a minimum of 0 and a maximum of whatever.

[burnt needle]

@smoky ledge hmmmm why doesnt it show that as a parameter under session object in docs

That's weird

[smoky ledge]

I'm pretty sure this was added recently; so it probably hasn't rolled out to all of the docs.

[icy anvil]

if I wanted to do a "pure-stripe" solution, it would be something like "when they collect the payment, they ear-mark part of it for you, and transfer it to your Connect sub-account immediately using transfer_data on the payment intent." This has the benefit of automation, so that nobody has to manually transfer money around, but it has the drawback that you have to think through a lot of payment flow edge cases—what happens when a transaction gets cancelled, or refunded?

i just don't know enough to say whether that's a good idea though compared to the more "normal" way people would handle this kind of transaction. my guess is it isn't, but that's just a guess

[burnt needle]

Well that's great, so now if people decide they don't want the add on they can just quantity 0

You're a lifesaver @smoky ledge

[smoky ledge]

Anyways; if you add those lines of code for each product; it'll allow them to edit.

[burnt needle]

Thanks

[smoky ledge]

It'll remove the product entirely if it gets changed to 0;

[burnt needle]

Yep that's fine

That's great

[smoky ledge]

The only drawback is they cannot add the product back once it gets removed; as with all normal e-commerce.

[thorn anvil]

hello, i'm using classes and it seems to use useConfirmPayment() i need to use hooks, is there class support, how can i implement in my case?

[burnt needle]

Yeah we can always add it back on manually when we call later on to verify stuff, my main concern with not being able to remove it was that we may lose the original sale

[somber sundial]

that's SUPER helpful, thank you! Is it possible at all for our API to make a transaction based on the parameters received from the rental platform? Would be two separate transactions but can help with the cancelled/refunded transactions as they are in fact two separate services bundled together

[bleak breach]

There is class support, but it's not documented greatly. Here's all the components you can import: https://github.com/stripe/stripe-react-native/tree/master/src/components

[smoky ledge]

Understandable;

[thorn anvil]

how can i confirme a payment with those components?

[bleak breach]

You'd want to use the confirmPayment function, which you import like so:

import { confirmPayment } from '@stripe/stripe-react-native';

You can find all the importable functions here: https://github.com/stripe/stripe-react-native/blob/master/src/functions.ts

[thorn anvil]

[TypeError: (0, _stripeReactNative.confirmPayment) is not a function. (In '(0, _stripeReactNative.confirmPayment)(clientSecret, {
type: "Card"
})', '(0, _stripeReactNative.confirmPayment)' is undefined)]

this is my implementation const {paymentIntent, error} = await confirmPayment(clientSecret, {
type: "Card",
})

[icy anvil]

hm it might be possible but it would definitely be tricky, you'd basically need a Connect sub-account on the platform's main account, and you'd need to handle the whole scope of potential payment issues (for example, what if the customer's card requires 3D Secure, and you need to prompt the user for authorization? you'd need to go through a whole two-step async flow with the car rental platform). It would be a little easier if the rental platform is already setting up the customer's card for off_session payments, because then you'd have less of a chance of 3D Secure (but not a zero percent chance). I don't even know if you can do PaymentMethod cloning with Standard Connect accounts instead of Express connect accounts, which is what you'd probably need for this. I think if you want to go down this road at all then you'd probably just want to use a normal Express Connect account and a single payment + transfer, and that's only if it makes more sense to use Stripe's transfer functionality then it would to just wire the money

[bleak breach]

How are you importing confirmPayment?

[thorn anvil]

import {initStripe, useStripe, confirmPayment} from "@stripe/stripe-react-native";

[somber sundial]

Woooo thank you @icy anvil !!!!

[bleak breach]

Hmm, try using useConfirmPayment instead, as per the example here: https://github.com/stripe/stripe-react-native/blob/9f065c4905225c3174240ab6bac99c8d2f77eec7/example/src/screens/WebhookPaymentScreen.tsx#L17

[thorn anvil]

thats a hook and im using classes

[kindred frigate]

how to save card details for future transaction

[bleak breach]

you're using useStripe aren't you?

[thorn anvil]

no

im not

[bleak breach]

Have a look here: https://stripe.com/docs/payments/save-during-payment

[thorn anvil]

its also a hook

[bleak breach]

The import statement you shared earlier has useStripe in it. Are you not using it?

[thorn anvil]

i am not since it is a hook and i'm using classes

[kindred frigate]

can you suggest the ways to save card details on stripe page. for example if i am clicking on button it will redirect to stripe page where i can put card details once success it will redirect to our application.

[burnt needle]

Ok, one more question for the night. Can I have a promo code that only applies if you have more than 1 product?

Like to take off $50 if you bundle 2 items together, etc

Workaround I found so far is to just set a minimum order amount, but meh

[bleak breach]

Sounds like you might be interested in Checkout in setup mode: https://stripe.com/docs/payments/save-and-reuse?platform=checkout

[bleak breach]

Not out of the box no, you'd have to implement this logic yourself

[burnt needle]

I mean like, 2 specific products, not just based on a count

Not sure if that changes your answer, but I assume not

[bleak breach]

Is the use case that if you add 2 items to your Checkout line_items you get a 50% discount?

I think using minimum amounts is the closest you're going to get for promo codes: https://stripe.com/docs/api/promotion_codes/object#promotion_code_object-restrictions-minimum_amount

[burnt needle]

Yeah I already did that

Just wanted to see if you had something to do it better

[kindred frigate]

can you share simple demo link in react js

[bleak breach]

There's no demo code in react.js, you'd just follow the guide I already sent for web.

[smoky ledge]

How can we set Free Trials since the dashboard option is marked as Legacy?

[bleak breach]

Are you integrating with Checkout?

There are several ways to integrate trial periods: https://stripe.com/docs/billing/subscriptions/trials

[thorn anvil]

guys im trying to use the new stripe-react-native library https://github.com/stripe/stripe-react-native/blob/master/src/ but it seems that the hooks folder contains what i need (use confirm payment) The problem is i'm using classes and not hooks so whats the solution to implement a the check

guys im trying to use the new stripe-react-native library https://github.com/stripe/stripe-react-native/blob/master/src/ but it seems that the hooks folder contains what i need (use confirm payment) The problem is i'm using classes and not hooks so whats the solution to implement a the check

[smoky ledge]

Perfect; thanks.

[bleak breach]

try this:

import { confirmPaymentMethod } from '@stripe/stripe-react-native';

[thorn anvil]

{"code": "Failed", "declineCode": null, "localizedMessage": "Card details not complete", "message": "Card details not complete", "stripeErrorCode": null, "type": null}

how can i use my custom card

i dont want to use CardField

[bleak breach]

That's not possible, you have to use CardField if you don't want to use the Payment Sheet

[thorn anvil]

so i have to use the design offered by stripe can't use mine anymore?

[bleak breach]

Similar to Elements on the web you have to use Stripe's UI component, but you can style it however you like: https://github.com/stripe/stripe-react-native/blob/master/src/components/CardField.tsx#L30

[naive mist]

hello stripe team

on your website, you have an example code that seems insecure, perhaps i misunderstand

https://stripe.com/docs/payments/integration-builder

if the client.js code is in the browser

doesn't it mean you will have to expose the clientSecret some how?

the document says that "Secret You must keep your secret API keys confidential and only store them on your own servers. You must not share your secret API key with any third parties. Your account’s secret API key can perform any API request to Stripe without restriction. If Stripe believes that your secret API key has been compromised, we may cancel and reissue it, potentially resulting in an interruption to your Stripe services."

[brave sail]

Hi, I have a question regarding Refunds. The payment was made for a Connected Account, (Ex: 1000), where the platform charge was included. When the refund happens, how does the platform charge get refunded? Is it rolled back completely and Stripe gives up their charge too? Or us as a Platform Account have to give it back to the end consumer?

[golden cosmos]

hello! client.js is initialised using the publishable API key - It is safe and expected to be used on your client. You can read more here: https://stripe.com/docs/keys

[bleak breach]

Stripe's fee is not refunded, but the platform's fee is refunded if you choose to do so: https://stripe.com/docs/api/refunds/create#create_refund-refund_application_fee

[naive mist]

Hi Alex, thanks for the response, what about this code here on line 56:

payWithCard(stripe, card, data.clientSecret);

[brave sail]

Hi @bleak breach, thanks for the update. So a consumer who has paid 1000, won't get the full amount back? Or they still get the full amount back but the charge that was taken by Stripe will be compensated from the Platform Account?

[thorn anvil]

still getting this error {"code": "Failed", "declineCode": null, "localizedMessage": "Card details not complete", "message": "Card details not complete", "stripeErrorCode": null, "type": null} Even when using CardField. isn't when using cardField stripe will get the cardDetails automatically?

[bleak breach]

The end-user will get the full amount returned. As to who eats the Stripe fee depends on the type of charge you're making. If it's a direct charge then the connected account eats the fee (which is taken from their balance), if it's a destination charge it comes from your balance. As a platform you then have the choice whether you want to refund the application fee or not

[bleak breach]

That sounds like you didn't fill in all the fields correctly

[thorn anvil]

i did

[bleak breach]

Can you share the code you're using to confirm the payment?

[thorn anvil]

const {paymentIntent, error} = await confirmPaymentMethod(clientSecret, {
type: "Card",
billingDetails: {
email: "[e-mail]",
name: this.state.cname
}
})
console.log("ERROR2:")
console.log(error);
console.log("PAYMENT INTENT")
console.log(paymentIntent);
if(error){
this.setState({loading: false});
this.setState({errorMessage: "Transaction Failed"});

    }else if(paymentIntent){
      //payment successful
      
      this.setState({loading: false});
      try{
        console.log("SENDING EMAIL");
      this.email_sender(firebase.auth().currentUser.uid, this.state.currentAmount)
      }catch(e){

      }
      console.log("ADDING HOURS..");
      this.addHours();
    }
  }
}catch(e){
  console.log("e")
  console.log(e)

}

}

[leaden mirage]

hello stripe team
I got an email from Google. Please read it.

Your app uses a non-policy-compliant version of the Stripe SDK that makes it easy to transfer information about installed packages in a way that violates prominent disclosure and privacy policy guidelines. It turned out that it has become. If necessary, please contact the provider of your SDK for more information.

Do you mind if you tell me what Google said and what I should do to resolve it?
The thing is, we are not allowed to update our app due to this problem.

[thorn anvil]

this what the logs look like

[golden cosmos]

The client_secret is different from the secret API key. The client_secret can only be used to complete a payment from your frontend. You should ensure that the client_secret is not be stored, logged, embedded in URLs, or exposed to anyone other than the customer. Also, make sure that you have TLS enabled on any page that includes the client secret.

[craggy kernel]

Hello, somebody can help me with the subscription from novu algo?

[bleak breach]

@craggy kernel you'll have to talk to novu algo directly

[craggy kernel]

Yeah, but where? i sended 5-6 mails and nobody answer

[bleak breach]

We can't help you here unfortunately, this is a Discord for code and development questions on the Stripe platform. For issues with a Stripe merchant you'll have to reach out to them directly rather than here. You can also try contacting Stripe support directly but they'll likely tell you the same thing: https://support.stripe.com/contact

[craggy kernel]

ok, thx

[naive mist]

@golden cosmos thank you, that makes things clear now

[golden cosmos]

you're welcome!

[devout bough]

hello

How we can add apple pat

pay

what step we have to do

[bleak breach]

@thorn anvil are you using wix react native navigation?

[bleak breach]

Have a look here: https://stripe.com/docs/apple-pay

[devout bough]

I m trying since last 2 days but unable to verify my ac

i uploaded all correct details ID passport

but again and again its failed

[thorn anvil]

I'm using stack navigator

[devout bough]

is there any way to conatct and support

[cerulean pine]

:question: @devout bough Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[bleak breach]

Can you try looking through this issue and see if any of the solutions help you? https://github.com/stripe/stripe-react-native/issues/371

Try this specifically: https://github.com/stripe/stripe-react-native/issues/371#issuecomment-877764806

[brave sail]

Hi @bleak breach, follow up for the previous questions. What's the difference between a Direct Charge and Destination Charge when it involves Connected Accounts?

[bleak breach]

See here: https://stripe.com/docs/connect/direct-charges and here: https://stripe.com/docs/connect/destination-charges

[twilit narwhal]

All our apps have been sent warning emails by Google Play. The reason is Stripe SDK. Does anyone also happen to this situation?

[bleak breach]

Can you post the exact email here please?

[twilit narwhal]

Wait a minute, let me ask one more question, if we use a very old version of Stripe SDK, will this problem happen?

[bleak breach]

How old are we talking?

Same question for you @leaden mirage, what version of the SDK are you using?

[twilit narwhal]

@bleak breach

[thorn anvil]

i'm not sure i know how to solve it in my case. Idont have mode="modal" for my stack nativation

[twilit narwhal]

This is our used Stripe SDK of flutter project.

[bleak breach]

Which flutter package are you using?

[thorn anvil]

I used a simple createStackNavigator({}) method

[twilit narwhal]

https://pub.flutter-io.cn/packages/stripe_api

This should be personally developed, not official.

[thorn anvil]

so it should be in mode 'card'?

[bleak breach]

@twilit narwhal That's an extremely old and unmaintained package, which uses a very old version of the stripe-android SDK. You should use this package instead: https://pub.dev/packages/flutter_stripe

[twilit narwhal]

Thank you very much for your prompt reply. We will gradually replace it with the official package, but currently we want to know whether the warning email is because the Stripe SDK version is too old or the unofficial version is used.

[thorn anvil]

It worked

thanks

[bleak breach]

It's hard to tell since that's a 3rd party library and we don't know how it works, but it's likely using an old version of the stripe-android SDK as a base, which is probably what's causing Google to send you warning emails

[bleak breach]

Great! Can you elaborate what fixed it?

[thorn anvil]

const AppStack = createStackNavigator({
Home: HomeScreen,
Payment: PaymentScreen,

},
{
defaultNavigationOptions: {
gestureEnabled: false,

},
mode: "card"

});

[bleak breach]

Bear in mind that flutter_stripe is also a 3rd party library. There is no official Stripe Flutter package

[thorn anvil]

added mode: "card"

[twilit narwhal]

@bleak breach understood. Thank you very much for your support.

[thorn anvil]

@bleak breach thanks a lot for your help

[bleak breach]

No problem, glad you got it working

[granite basin]

Hi Team ,

I have a question ..if express connect account is getting updated by login link(changing the payment method from card to Bank account) ..then where Can I capture the event

[golden cosmos]

hello! you can use the account.updated event. You can read more about it here : https://stripe.com/docs/connect/webhooks

[leaden mirage]

thank you for answering. i am using '14.2.0'

[bleak breach]

Did you integrate directly with the stripe-android SDK or are you using something like flutter?

[leaden mirage]

@bleak breach i did integrate directly with it

[granite basin]

Hi Alex .. I tried but with web hook I am not getting any event on account.updated

[bleak breach]

That SDK is 1.5 years old at this point. I recommend updating to the most recent version if you can

[golden cosmos]

@granite basin troubleshooting this step by step! when creating the webhook, was it created with the connect parameter? https://stripe.com/docs/api/webhook_endpoints/create#create_webhook_endpoint-connect

[leaden mirage]

Ok, i will. i will tell you if we can't resolve this problem despite updating to the most recent version.

[golden cosmos]

@granite basin or if you go to your Dashboard, is your endpoint created under the section 'Endpoints receiving events from Connect applications'?

[granite basin]

@Alex - Endpoints receiving events from Connect applications --was empty

checking after updating

[bleak breach]

@flat flicker I think this should be possible, but I'm not sure how. You should reach out to Stripe support about this: https://support.stripe.com/contact

[flat flicker]

Thanks !!

[granite basin]

@golden cosmos -Yes ,it is working .Thanks a lot !

[grim wagon]

Is the Stripe CLI supposed to allow us to test webhooks that are not publicly accessible? That seems what the documentation is hinting at, but I can't figure out how.

[golden cosmos]

you're welcome!

[bleak breach]

Which documentation would that be?

Either way there are no "hidden" events, all the events you can trigger with the CLI can be seen by running stripe trigger

[grim wagon]

The steps at the top of https://stripe.com/docs/webhooks mention on Step 2 that the Stripe CLI allows us to test that the endpoint works before Step 3 and registering it.

[kindred frigate]

how to save card and get saved cards in checkout

[bleak breach]

Checkout supports saved cards by enabling Link with Stripe: https://dashboard.stripe.com/settings/checkout

If you wish the card details entered via Checkout to be saved, you'd pass in setup_future_usage: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-payment_intent_data-setup_future_usage

[kindred frigate]

i have use below code, after successful submit how to get saved card details

StripeConfiguration.ApiKey = System.Configuration.ConfigurationManager.AppSettings["Secret Key"];

        var options = new SessionCreateOptions
        {
            PaymentMethodTypes = new List<string> {
              "card",
            },
            Mode = "setup",
            Customer = "cus_JvDa5g0miKLIjA",//objRegInfo.CustomerId_Stripe, //"{{CUSTOMER_ID}}",
            SuccessUrl = "http://localhost:3000/VedicMath/AccountDetails?session_id={CHECKOUT_SESSION_ID}",
            CancelUrl = "https://example.com/cancel",
        };

        var service = new SessionService();
        var session = service.Create(options);

        return Ok(session.Url);

[dim nova]

I am trying to add a balance but it says "You must have access to livemode Issuing to top up the Issuing balance." What should I do

[bleak breach]

In setup mode the PaymentMethod should be saved to the customer in question

[bleak breach]

You should contact support about livemode issuing: https://support.stripe.com/contact

[kindred frigate]

how to get saved card details

[bleak breach]

You'd want to list a customer's PaymentMethods: https://stripe.com/docs/api/payment_methods/list

[kindred frigate]

how to remove and update card

[dry hatch]

Hi there, a card is just a Payment Method tighted to a customer. You can update it by https://stripe.com/docs/api/payment_methods/update and detach it from a customer by https://stripe.com/docs/api/payment_methods/detach

[kindred frigate]

what is mean order ID

[dry hatch]

That is a Meta data, means you can set anything you want that might be useful for your business. order_id here is just an example

[kindred frigate]

okay can i change card number, expiry date and CVC number using this API

[golden cosmos]

@kindred frigate not using the metadata. You can update the expiry month/year using https://stripe.com/docs/api/payment_methods/update. But for the other fields, you'll need to create a new card payment method. Those are sensitive pieces of information and you wouldn't be able to view or edit them from the payment method object

[kindred frigate]

how can update the expiry month/year , can you suggest code

[golden cosmos]

assuming you've created a payment method and it's been attached to a customer already, you can update the expiry month/year with this example using cURL

curl https://api.stripe.com/v1/payment_methods/pm_1JHkq5JQtHgRImA73XglxL0l \
  -u sk_test_...: \
  -d "card[exp_month]"=12 \
  -d "card[exp_year]"=2026

@kindred frigate you can change the code sample in our docs to show the programming language of your choice

[vocal wagon]

Hello, I'm stuck with a few problems, 1. i'm using stripe checkout page and i want a custom translate for the input lables, In RO language is not translated well, "Name on card" = "Numele cardului", Numele cardului is not correct: "Numele de pe card", I didn't find anything on stripe doc for this problem. 2. How can i change the order for the billing address with the shipping address? 3. If my client is a company and not a private person how can i add a check box for more info? like Company details, vat number, company name etc. (I'm using php)

[hollow nebula]

How long a customer portal session is valid?

[proper ledge]

Hey guys I would like to implement a fractionnable payement . The client will not pay the full amount of the order but a fraction every month. What's the best solution to implement this. I was thinking to use suscription object

[golden cosmos]

the customer portal session URL should be valid for ~5 mins, but this may change in the future

[vocal wagon]

I've manage to solfe my 3 problem but i need some help with the first 2

[fringe gyro]

Hi, is it possible to pass metadata all the way from setup intent creation to the payment method which will be created after setup intent is complete?

[golden cosmos]

hello @vocal wagon, i'm not that familiar with Checkout but i'll try to help.

• Regarding the translation issue, it sounds as if Stripe translations are not accurate? If that's so, you could write in to Stripe support https://support.stripe.com/contact/ mentioning that.
• Could you elaborate a bit more on what do you mean by changing the order for the billing address with the shipping address?

[oblique rain]

Hello! Returning to my question from yesterday, namely the option to "remember card data" in an iOS-SwiftUI implementation. I confirm that the PaymentIntent has the setupFutureUsage flag like so:

paymentIntentParams.setupFutureUsage = .onSession

However, after successfully completing the payment with the 4242 test card, the card data is not remembered. I still need to input everything in my STPPaymentCardTextField object.

What could I be doing wrong? Also, just to be sure, what exactly should happen when the card is properly remembered?

As a reminder, my code is based on this sample: https://github.com/stripe-samples/accept-a-payment/tree/main/custom-payment-flow/client/ios-swiftui/AcceptAPayment

[vocal wagon]

@golden cosmos My mistake, sorry about my exprimation. I want to change the display order for those two. Now will display the shipping input group address first and if i want the invoice input grou first

[golden cosmos]

Hello @proper ledge! Subscriptions could be one way to implement this - you could set the Subscription to end after a certain number of cycles, another way would be to use 'Buy Now Pay Later' payment methods : https://stripe.com/docs/payments/buy-now-pay-later

[golden cosmos]

i'm afraid not, the UI of the hosted page can't be changed to display the invoice input group first

[dry hatch]

Hi there. setupFutureUsage means to save/tight the current Card information to a Customer object within Stripe API, if you are creating one (this is often done in Server side, so it's not related to iOS). And you can charge your Customer later on. It doesn't mean on the next time it will prefill the Card Field in UI

[still bloom]

I'm trying to set up webhooks for processing successful payments and giving extra permissions to these users in my app. The part I'm struggling is with is figuring out for which product they have paid.

Do I seriously need to write functions that query the StripeProduct based on the paymentintent, invoice, checkout.session or order object? That seems like quite a hassle...

[oblique rain]

Hi orakaro, thanks for the answer. That makes sense, I guess I have to adapt the UI client-side when the card was saved with a future usage. Does Stripe give you some kind of info (e.g in the PaymentIntent) when the customer already has a card bound to his account on the iOS side? Or can we only figure this out server-side?

[bleak breach]

It looks like you're mainly doing subscriptions here, right? In which case I'd just retrieve the subscription ID from the invoice.payment_succeeded event, retrieve the subscription and look at its items to find what product your users subscribed to: https://stripe.com/docs/api/subscriptions/object#subscription_object-items-data-price-product

[dry hatch]

I would say the latter. I think you can give your Backend customer_id. Backend can list all PaymentMethod tightened to that customer using, for example, List PaymentMethod API https://stripe.com/docs/api/payment_methods/list?lang=ruby , when it detects there is saved information, it can tell your iOS app then you can tweak the UI yourself.

[sick quest]

Hey guys. Is there any option to use OCR with react native to create payment method and stay PCI compliant?

[bleak breach]

What do you mean by OCR?

[sick quest]

Or maybe you know 3rd party integrration services that provides that feature

[still bloom]

I have one subscription type (various products though: monthly, yearly, etc.). So your suggestion would work for the subscriptions. However, it is as I said then, depending on the object, I need to query the related product/subscription? And then I have other products which are game licenses, these are mostly the same other than the title of the product which can help me decide what game license I should assign.

[sick quest]

Make card photo, parse image and create payment method

[bleak breach]

I don't think that's supported by the Stripe react native library as of right now

[sick quest]

Yeah, I afraid so. But even native android is not supported as for now?

Only iOS?

[bleak breach]

I think there's a native iOS way of doing this, but I don't think it exists for Android

[sick quest]

So manual typing to cardElement is the only pci compliant way to create PM from mobile

Thank you, Paul!

[bleak breach]

hmm I'm not 100% sure but I think using Apple's built in card reader still counts as PCI compliant. I'd reach out to Stripe support who might know the definitive answer: https://support.stripe.com/contact

[sick quest]

Nice advice. Thank you)

The only downside is that my app is react-native and targeted for both android and iPhone 🙂

Kinda sad but anyways)

[bleak breach]

It depends on what information you really want. checkout.session.completed, invoice.paid and payment_intent.succeeded will all trigger at the same time if a subscription without a trial is created. You should probably only listen to one or two of those depending on what information you want. If it's just "I want to know if someone has paid for a premium product" then I'd use invoice.paid or checkout.session.completed and ignore payment_intent.succeeded, as the latter fires every time a payment completes, not just those tied to subscriptions/invoices

[bleak breach]

I just asked some big brained people internally, it's possible with stripe-react-native but only on iOS and if you use the PaymentSheet

[sick quest]

Oh, I've never heard of it, I'll investigate. Thank you)

[bleak breach]

Which means that it's PCI compliant 🙂

The PaymentSheet is the pre-built UI: https://stripe.com/docs/payments/accept-a-payment?platform=react-native&ui=payment-sheet

[sick quest]

Paul, you are my savior!)

[bleak breach]

oh look at that we even have docs for it: https://stripe.com/docs/payments/accept-a-payment?platform=react-native&ui=payment-sheet#card-scanning

[sick quest]

My lack of english skills can't help me express all of my grattitude to you)

[proper ledge]

ty

[kindred frigate]

how to get invoice

[bleak breach]

https://stripe.com/docs/api/invoices/retrieve

[thin isle]

@bleak breach
Hi,
I am in a test environment and when I do a test transaction: my webhook doesn't work.
Is it because it's not a real webhook (I am using CLI for testing)?

[bleak breach]

hmm, which webhook specifically isn't firing?

[vocal wagon]

can I use Stripe subscription for SasS platform?

[bleak breach]

Sure!

[vocal wagon]

isn't it against apple guidelines?

I mean't in flutter app

not web, sorry

[bleak breach]

Ah you're asking for specifically charges on iOS? It gets a little complicated there. Are you charging for access to an app specifically?

[vocal wagon]

yes

[thin isle]

this one.
After performing a test (localhost) transaction (4242 card) everything seemed to be working just fine (stripe dashboard says I did receive a payment), but the server console is empty, so no hook was fired.

Once again I am using CLI and I AM NOT triggering an event manually

[bleak breach]

Then you'll need to use Apple's in-app purchases: https://support.stripe.com/questions/apple-pay-or-in-app-purchases-for-mobile-application-payments

[bleak breach]

Do you have the CLI set up to forward events to your local server?

@thin isle Also make sure that the webhook signing secret you're using came from the CLI rather than from your dashboard

[thin isle]

I just triggered webhook manually and there was no output in the console, perhaps something's broken. Thanks 🙂

[thin isle]

so, the CLI webhook HAS to be fired even in test environment?

[bleak breach]

Try running stripe listen in a separate tab and trigger an event in a new tab stripe trigger payment_intent.succeeded. If you don't see the event in the first tab then try logging out and back in again with the cli (stripe logout and stripe login)

[thin isle]

this is weird....
CLI shows events, I see payments generated by CLI in my dashboard, but the server console is empty

[thin isle]

yep, restarting helped 🙂

[dreamy karma]

Hi team,
is it possible to show checkbox or something else option for asking save card for future payments while checkout on checkout page i am using Stripe\Checkout\Session::create API

basically i want to ask here because without customer permission we can not save card details

[bleak breach]

There's no tick box, instead you'd set up future usage: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-payment_intent_data-setup_future_usage

By providing that the payment method will be saved to the customer and some language will be displayed underneath the "Pay" button

[thin isle]

https://www.youtube.com/watch?v=NqGEMYz89HY
This tutorial is a very cool thing.
Helped me a lot, so whoever else is struggling you might find this thing helpful

[kindred frigate]

i have saved card using below code. i want to charge/deduct amount after 1 month from saved card, how can i do this. please suggest code.

StripeConfiguration.ApiKey = System.Configuration.ConfigurationManager.AppSettings["Secret Key"];

        var options = new SessionCreateOptions
        {
            PaymentMethodTypes = new List<string> {
              "card",
            },
            Mode = "setup",
            Customer = "cus_JvDa5g",//objRegInfo.CustomerId_Stripe, //"{{CUSTOMER_ID}}",
            SuccessUrl = "http://localhost:3000/VedicMath/AccountDetails?session_id={CHECKOUT_SESSION_ID}",
            CancelUrl = "https://example.com/cancel",
        };

        var service = new SessionService();
        var session = service.Create(options);

[kindred frigate]

hello please suggest

[hollow prairie]

@kindred frigate Hey there. There's a great guide on charging a previously setup payment method here: https://stripe.com/docs/payments/save-during-payment#web-create-payment-intent-off-session

@kindred frigate Let me know if anything about that isn't clear!

[echo coral]

stripe apple pay button is only visible on incognito tab. Anyone help me?

[dry hatch]

That sounds like some of your extensions is blocking stripe.js. Can you see errors in Console?

[echo coral]

Thank you for replying me. Let me check

[kindred frigate]

I have integrated this code. I want to view transaction details in Stripe Dashboard. Can you provide a link where i can see

[dry hatch]

You can click on "Payments" on the left side bar: https://dashboard.stripe.com/test/payments

[vocal wagon]

I need help 🙏🙏

after making the payment, how do I get the customer to be redirected to a page on my website?

[hollow prairie]

@vocal wagon Hey! Can you share some more details about your Stripe integration? How do your customers pay you?

[vocal wagon]

@hollow prairie Create a product in stripe and then create it as a link... That link I placed it directly on a button inside my website...

This is going great customers with one click are going to pay. The problem is that I need the customers after making the payment to go to a page within my website.

to create a member account

[hollow prairie]

@vocal wagon Ah, so you're using Payment Links?

[vocal wagon]

yes

@hollow prairie before I had stripe connected directly to my WP MemberShip plugin.

but lately when I create the button from the plugin I get an error.

[hollow prairie]

@vocal wagon Got it! Right now Payment Links don't have support for URL redirection unfortunately

[vocal wagon]

So it is not possible for now?

[hollow prairie]

@vocal wagon If you need that level of control you'd need to use Checkout directly: https://stripe.com/docs/payments/checkout

@vocal wagon It's not, no. But I believe it's something we'd like to make possible in the future!

[vocal wagon]

@hollow prairie it was very useful to be able to do this. redirect to a thank you page.

[hollow prairie]

@vocal wagon Yep, you can do this with Checkout! But not yet with Payment Links. Checkout requires some code integration though

[vocal wagon]

@hollow prairie Yes, I have seen that it can be done with a code.

@hollow prairie I'm not good at coding but I'll give it a try

@hollow prairie Thank you for your time and clarifying my doubts 🙏🙏

[maiden meadow]

Hi @hollow prairie

[hollow prairie]

@vocal wagon Np! Let me know if you have any follow-up Qs

[maiden meadow]

I am facing one issue related to google pay and apple pay payment request button. I have implemented the request button successfully on my web but when the same request I am sending with mobile its not wokring thrwoing request failed

I have added the test card also inm my payment section of chrome browser

still this issue is coming can you please help me with that

[hollow prairie]

@maiden meadow Can you share a specific error or request that is failing?

[maiden meadow]

yes sure

let me share the screenshot

The above error is coming whenever I am trying to place my order via mobile chrome browser

[hollow prairie]

@maiden meadow Are there any failed requests in your Stripe Dashboard logs?

@maiden meadow Are you able to add some breakpoints to your code to pinpoint where this error is being thrown?

@maiden meadow What you're seeing doesn't strike me as a Stripe error, so it's very hard for me to help from just that

[maiden meadow]

okay

I have to check the dashboard

but if same request made on chrome browser of mobile it should be successful right?

[hollow prairie]

@maiden meadow If it's a Stripe.js web integration, then yes it 'should' just work across mobile and non-mobile browsers. Sometimes things aren't that straight forward unfortunately!

[maiden meadow]

Yes I have integrated with stripe.js following that api docs but still its throwing the error

[hollow prairie]

@maiden meadow Is there anything in your Dashboard indicating a log?

[kindred frigate]

i have saved 3 cards. i want set Primary Card in one card

[hollow prairie]

@maiden meadow The error suggests whatever payment method you're using is invalid. Is this not a Stripe test card that will error regardless?

@kindred frigate What do you mean by a 'primary card'?

[maiden meadow]

okay so I think its not accpeting the test card details may be

[kindred frigate]

it means deduct amount from this card.

[hollow prairie]

@kindred frigate Is this when using one-time payment with a specific customer?

@maiden meadow Which test card are you using?

[kindred frigate]

i have save cards using below code

StripeConfiguration.ApiKey = System.Configuration.ConfigurationManager.AppSettings["Secret Key"];

        var options = new SessionCreateOptions
        {
            PaymentMethodTypes = new List<string> {
              "card",
            },
            Mode = "setup",
            Customer = "cus_JvDa5g",//objRegInfo.CustomerId_Stripe, //"{{CUSTOMER_ID}}",
            SuccessUrl = "http://localhost:3000/VedicMath/AccountDetails?session_id={CHECKOUT_SESSION_ID}",
            CancelUrl = "https://example.com/cancel",
        };

        var service = new SessionService();
        var session = service.Create(options);

        return Ok(session.Url);

[hollow prairie]

@kindred frigate So you're using Checkout to save a card, but how are you charging the card?

[maiden meadow]

4242424242424242 visa one

[kindred frigate]

using this code

var service = new PaymentIntentService();
var options = new PaymentIntentCreateOptions
{
Amount = 300 * 100,
Currency = "INR",
Customer = "cus_JvDa5g0miKLIjA",
PaymentMethod = "pm_1JHjs4A",
Confirm = true,
OffSession = true,
};
var paymentIntent= service.Create(options);

[hollow prairie]

@kindred frigate Generally you can't set a default/primary card on a customer for a one-time payment

@kindred frigate You need to pass the pm_xxx object you want to charge when creating the PaymentIntent (as you are)

@maiden meadow That card shouldn't throw an error so it's unlikely related to that

[kindred frigate]

yes. it means i can mange which card PaymentMethod pass to the API

[slim mesa]

Hey team! Had a question about a payment of an invoice. Its pending and everything looks ok but the name on the payment deducted from one of our customers looks off using sepa_debit.

Normally its on the name of Stripe Technology Europe Ltd. but this customer had the payment deducted by Stripe on the name of sofatutor GmbH which seems another company that is using Stripe. Looks like something is going wrong here, wanted to double check here.

[hollow prairie]

@kindred frigate Yep, but you can't set a primary PaymentMethod on a Stripe Customer object for the purpose of one-off payments. There's this field (https://stripe.com/docs/api/customers/object#customer_object-invoice_settings-default_payment_method) but it only works for invoices/subscriptions

[maiden meadow]

So what sort of error it could be?

[cerulean pine]

:question: @slim mesa Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[hollow prairie]

@maiden meadow Did you find anything in your Stripe Dashboard logs? https://dashboard.stripe.com/test/logs

@maiden meadow If there's nothing there relating to those failed requests then it implies that it's never reaching our APIs, so you'd need to debug your code and figure out which part exactly is throwing the error

[maiden meadow]

Okay i will let you know tommrow right now I have no access for dashboard

[digital condor]

Hi Guys, just had an alert from google play store regarding out app with the following message:

We found your app is using a non-compliant version of Stripe SDK which facilitates the transmission of collection of users’ installed packages information without meeting the prominent disclosure guidelines and/or privacy policy guidelines. If necessary, you can consult your SDK provider(s) for further information.

[hollow prairie]

@maiden meadow Do you know your account ID? Or an ID of a PaymentIntent? I can look

@digital condor Hey! Which version of our Android SDK are you using?

[sonic vessel]

I am using strip google pay method in my store and i changed my shipping method to all over the world but when i pay using gpay method when i choose address it displays we do ship to this country

[digital condor]

currently on 'com.stripe:stripe-android:12.1.0' I assume we just need to upgrade to the lastest SDK?

[kindred frigate]

How to update month and year of saved card

[sonic vessel]

Anyone help me with this problem

[hollow prairie]

@digital condor Our recommendation would be to upgrade to the latest version, yes. However if you need a 12.x.x hotfix without any breaking changes you can use 12.9.0: https://github.com/stripe/stripe-android/blob/master/CHANGELOG.md#1290---2020-05-15

@kindred frigate I'm not sure what that means?

[kindred frigate]

How to update month and year for saved card. Ability to change credit card info when it is expired and an ability to change credit card info when user wants to do it

[maiden meadow]

@hollow prairie I have one more issue that can i modify the validtions which are on payment request button form like for name and Year and month I want modify the validations can I?

[digital condor]

legend, thanks very much. I will pass this to our guys

[hollow prairie]

@sonic vessel Hello. I'm not sure I understand the issue exactly. Can you provide a specific error or example of what you're seeing?

[maiden meadow]

Right now user is able to fill the numeric digits and special characters though request is not processing but still if I want to add some valitions at primary level?

[hollow prairie]

@kindred frigate Take a look here: https://stripe.com/docs/api/payment_methods/update#update_payment_method-card

[hollow prairie]

@maiden meadow We don't control that UI I'm afraid, that's handled by Google (in the case of Chrome)

[kindred frigate]

can suggest in given code where i can pass month and year information

var options = new PaymentMethodUpdateOptions
{
Metadata = new Dictionary<string, string>
{
{ "order_id", "6735" },
},
};
var service = new PaymentMethodService();
service.Update(
"pm_1EUn5VJnvmXwwenzTDs9xSu5",
options
);

[maiden meadow]

Okay so validations can not be handled at our end you mean to say

@hollow prairie

[still bloom]

I'm trying to intall Stripe CLI. Although having run the exe (windows), my pc doesn't recognize the command stripe yet. What am I missing here?

It seems like running stripe.exe doesn't actually do any installs, is that correct?

[hollow prairie]

@kindred frigate https://github.com/stripe/stripe-dotnet/blob/master/src/Stripe.net/Services/PaymentMethods/PaymentMethodCardOptions.cs

@maiden meadow Not unless you're using, Elements no. With the Payment Request Button the card collection UI is handled by Google Pay or Apple Pay

[maiden meadow]

okay

[hollow prairie]

@sonic vessel This sounds like a WooCommerce issue, I would recommend speaking to them directly

@still bloom Hello. After running the .exe are you able to use the stripe command in the same directory?

[still bloom]

Yes, but only in that dir

[hollow prairie]

@still bloom Yeah unfortunately that's how it works on Windows currently. It's not a global package

[kindred frigate]

i know in paymentMethodcardOption have a those parameter. but how can i do this code to update my card details.

var options = new PaymentMethodUpdateOptions
{
Metadata = new Dictionary<string, string>
{
{ "order_id", "6735" },
},
};
var service = new PaymentMethodService();
service.Update(
"pm_1JHjs4AoIJ2H4yQ2EE1uOBvT",
options
);

[hollow prairie]

@still bloom Although, this looks relevant: https://github.com/stripe/stripe-cli/issues/696

[kindred frigate]

in this code where i can put this code

@hollow prairie Below code is working fine for update card details. Thank you...

        var options = new PaymentMethodUpdateOptions
        {
            Metadata = new Dictionary<string, string>
          {
            { "order_id", "6735" },
          },
            Card = new PaymentMethodCardOptions
            {                    
                ExpMonth = 7,
                ExpYear = 2030,                    
            },
        };
        var service = new PaymentMethodService();
        service.Update(
          "pm_xxxxx",
          options
        );
        return Ok(service);

[hollow prairie]

@kindred frigate 🎉

[maiden meadow]

Thanks for this I will come back with error logs if there will be any in dashboard

[smoky hedge]

hi there , i have query regarding refund

when i pass the application fee when charge is created , Also when i refund this charge it return All amount including (stripe fee + application fee to customer from my platform account ?

how can i refund all amount except (stripe fee + application fee ) ....??

Also no deduction from my platfrom account, this refund is occur on connect account.

[hollow prairie]

@smoky hedge Hey, do you have the ID of the PaymentIntent or Charge you're looking at?

[smoky hedge]

yes

pi_1JHp42GOBPjZ1Bk2TfyjThxa

[still bloom]

I tried a stripe test for my Google/firebase cloud function, but I get the answer of a HTTP 302. Anyone has any experience with this?

[smoky hedge]

my code is

var refunds = new RefundService();
var refundOptions = new RefundCreateOptions
{
PaymentIntent = paymentIntent,
RefundApplicationFee=false,
ReverseTransfer=true
};
var refund = refunds.Create(refundOptions);

??

@hollow prairie please ??

[hollow prairie]

@smoky hedge Yep, looking

[sonic vessel]

This is my problem

[hollow prairie]

@smoky hedge Ok, so you're using destination charges. In these case you as the platform are the 'merchant of record' and are ultimately responsible for refunds/disputes on your platform. Because you passed the reverse_transfer parameter when creating the refund, the original transfer (amount minus the application fee) to the connected account has been reversed: https://dashboard.stripe.com/test/connect/transfers/tr_1JHp42GOBPjZ1Bk2YDLKgcvT

@smoky hedge The Stripe processing fees from the initial payment are non-refundable. You as the platform account will burden the cost of those

@sonic vessel As explained, you should speak to WooCommerce support directly

@still bloom What response were you expecting?

[vocal wagon]

hi, Stripe support Alipay?

[echo coral]

Hi, is it necessary to add customer id in create payment intent API

[jaunty stag]

Hello devs, Please I'm trying to create ID verification session for a connected account via the API so I passed StripeAccount request parameter as usual but I got "This application does not have the required permissions for this endpoint on account ‘acct_XXXXXXXXXX’"

[hollow prairie]

@vocal wagon Hey! Yes, we do: https://stripe.com/docs/payments/alipay

@echo coral Hello! It is not required, no. But useful in a lot of integrations where you want to save and re-use payment information, for example

[daring lodge]

mornin' folks

[echo coral]

Ok, thanks @hollow prairie

[daring lodge]

@jaunty stag can you share the api request id where you get that error?
https://stripe.com/docs/api/request_ids
like req_123

and: hullo

[jaunty stag]

Alright, hold on....

[vocal wagon]

ok, my client's currency is CHF, I see that it is not mentioned in the documentation

[hollow prairie]

@vocal wagon Correct I'm afraid. Doesn't seem like it's a supported currency right now

[jaunty stag]

Would the request be logged under the main Stripe account or the connected Stripe account ? because I couldn't find it under the main account.

[vocal wagon]

in the documentation it says:

If you have a bank account in another currency and would like to create an Alipay payment in that currency, you can contact support. Support for additional currencies is provided on a case-by-case basis.

how can i contact support?

[hollow prairie]

@vocal wagon https://support.stripe.com/contact

[daring lodge]

If you're making the request authorized as the connected account, it would show for that, but you can also get it out of the response headers. ie, when you get that error, you should be able to look at the request-id header

[azure forge]

Would anybody be willing to share their advice on how to integrate a POS solution with stripe. Taking online payments does quite do all the flow. My clients want the flow to also work with their point of sale (cash register). The terminal device isn't available in my country. Any advice???

[jaunty stag]

Okay great! I found it, The request returned 403 status, hereis the ID req_WMN1ghCyNMWJNR

[smoky hedge]

that mean , platform will pay stripe fee from their pocket to customer in order to cover full amount refund ?

[smoky hedge]

this transfer is goes back to customer or platform account ?

[daring lodge]

Out of curiosity, which country @azure forge ?
You can sign up for updates when Terminal is available here:
https://support.stripe.com/questions/global-availability-for-stripe-terminal ("let us know")
and if there are betas run ahead of launch you might be contact for participation

[plain gale]

hey guys, relaying from IRC: our Android developer was trying to upgrade our Stripe SDK to the latest. Previously we had a screen where we used the Stripe SDK to allow a customer to add payment methods like a wallet. The payment method was captured and the id was sent to the backend. The backend created a stripe.Customer for the requestee and used the attachPaymentMethod to stripe.Customer to attach it. Is this still valid ? Like the dev says there are no documentation about this anymore. We were using AddPaymentMethodActivityStarter.

[daring lodge]

Thanks @jaunty stag - looking into this. Is his happening for any connected account your try, or is it isolated to this one?

[daring lodge]

That's right, if you refund the full payment amount your platform would be covering the fees. If you reverse the transfer the transferred amount to the connected account is pulled back to your platform.

[daring lodge]

I don't know about anything being removed, so i would expect it to still work. Are you experience any problems with this?

[proud junco]

I am seeking help for the tax calculation, I couldn't able to add auto tax calculate in my stripe invoice.

[plain gale]

@vocal wagon works on the Android side and he says he was getting "Attempted to get instance of CustomerSession without initialization." on AddPaymentMethodActivityStarter(activity).startForResult().

[jaunty stag]

It happens with any connected account.

[vocal wagon]

Hi,

I'm updating a subscription but not getting any metadata with the payment_intent.succeeded event. Is this normal, or am I doing something wrong?

I'm doing it with:

await this.stripe.subscriptions.update(subscriptionId, {
        cancel_at_period_end: false,
        proration_behavior: 'create_prorations',
        items: [{
          id: subscription.items.data[0].id,
          price: priceId,
        }],
        metadata: {
          brandId: '123'
        }
      });

[daring lodge]

@proud junco Have you reviewed the documentation about Tax & Invoicing here, and is your account set up for Stripe Tax?
Do you have any examples of specific errors/problems?
https://stripe.com/docs/tax/invoicing

[vocal wagon]

The webhok then fires payment_intent.succeeded, if it's a plan that requires an "upgrade", or more expensive than current.
But metadata is lost, it seems:

  "metadata": {},

[vocal wagon]

Hello team,
Previously we had PaymentConfiguration.init(context, KR.strings.stripe_key) at the application level and launching AddPaymentMethodActivityStarter(activity).startForResult()

Do we need to call CustomerSession.initCustomerSession(this, ExampleEphemeralKeyProvider()) before calling that AddPaymentMethodActivityStarter

Getting this Error: Attempted to get instance of CustomerSession without initialization.

If we need to call this CustomerSession.initCustomerSession() then what is EphemeralKey.....

[daring lodge]

Is this an API error, or an SDK error?

[daring lodge]

And which versions did you go from/to?

[vocal wagon]

same for customer.subscription.created event

[vocal wagon]

I think SDK bcoz we are not calling any API yet

Version 12.6.1/16.0.1

[smoky hedge]

what thing i need to do, if platform don't want cover any fee (application and stripe fee) in refund, what i need to do via code ?, I am creating refund like

var refunds = new RefundService();
var refundOptions = new RefundCreateOptions
{
PaymentIntent = paymentIntent,
RefundApplicationFee=false,
ReverseTransfer=true
};
var refund = refunds.Create(refundOptions);

@hollow prairie Also , is this code is correct for refund ?

[daring lodge]

Looking into this for you ⏲️

[cyan sphinx]

hey! i'm wondering if there is a way to set up a redirect when a user goes thru the stripe checkout process? if there is a way to redirect back to the original site?

[jaunty stag]

Thank you, I'll be waiting.

[daring lodge]

Do you work with @plain gale ? This seems like the same question. Or do you two both have the same question?

[smoky hedge]

@daring lodge ??

[vocal wagon]

aaah yeah we both are colleagues

[plain gale]

We are. 🙂

[daring lodge]

Got it, thanks. The change you've made jumps several SDK versions spanning multiple years and breaking changes. You need to review the changelog and make sure you've handled any of the breaking changes noted in the migration guides:
https://github.com/stripe/stripe-android/blob/master/CHANGELOG.md
I'm not sure specifically about the integration pattern you mentioned, but its likely it changed in the 2+ years yes, and you may need to make some updates.

[robust meteor]

Hey quick question! I'm trying to test specific card responses, and I see there is a test card (ends in 0341) that attaches to a customer and fails afterward. I'm not able to attach cards that decline to a customer (which is good), but I was wondering if there might be a card number that attaches to a customer and then returns a different card error (like stolen_card). I don't believe I found one here https://stripe.com/docs/testing#cards-responses but thought I would ask anyway. If those are the only test card numbers available then I will find another way to test this behavior. Thanks!

[rocky turret]

Hello All
we are using Stripe payments on our shopify store
most of the payments being incomplete or canceled and stripe says to change confirmation_method from manual to auto , Sharing SS here please help how can we do that

[daring lodge]

@vocal wagon Ah yea it's not expected for such subscription metadata to appear on payment intents, no.

Please bear with me folks, just working through the backlog

[daring lodge]

Please review here:
https://stripe.com/docs/connect/destination-charges#refunding-app-fee
The default is for your platform to keep the application fee, if you set one. You can "cover" the stripe fees by ensuring you charge a large enough fee for this and then not refunding the application fee.

[daring lodge]

Yep! this is what the success_url is for!
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-success_url
Example:
https://stripe.com/docs/payments/accept-a-payment?platform=web#redirect-customers

[daring lodge]

No, the 0341 card is the only one design to attach then error like that today

[smoky hedge]

Alright, we make application fee with higher amount, if i set attribute "refund_application_fee=false", then apllication fee will not refunded in any case ? customer get remaining amount out of application fee, am i right ?

@daring lodge ??

[daring lodge]

Turns out you cannot do this as a platform on behalf of your connected accounts. You should perform any identity verifications within the scope of your own platform account.

[daring lodge]

@rocky turret How are you creating these payments? I would have expected that shopify was doing this on your behalf, in which case you'd need to reach out to them. Are you performing API requests yourself?

[vocal wagon]

Hello there. Can you help me, please? A company using your payment infrastructure took money from my card without my knowledge. I wrote to them. It told me to login with user account. I don't have a user account. My card was used without my permission. They couldn't return it because I don't have a user account. How can I find people who cheated me and get their username and password information? They took all my money and won't give it back.

[ancient frigate]

We are getting "Invalid_request_error" when our customer tries to place an order on our store.

Any thoughts on how we can get this sorted?

[jaunty stag]

Ooops! would there by provision to be able to perform Identity verification on conneced account's behalf in the future ?

[smoky hedge]

@hollow prairie ??

[ancient frigate]

@vocal wagon @fluid beacon @hollow prairie

[vocal wagon]

Hello there. Can you help me, please? A company using your payment infrastructure took money from my card without my knowledge. I wrote to them. It told me to login with user account. I don't have a user account. My card was used without my permission. They couldn't return it because I don't have a user account. How can I find people who cheated me and get their username and password information? They took all my money and won't give it back.

[daring lodge]

Possibly! I'm really not sure, but at least you should be able to authenticate the "human" on the computer for your connected customers even as a platform before letting them register etc

[daring lodge]

Please don't spam handles like this

Be patient, I'm getting back to people roughly in the order they ask

[cerulean pine]

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[jaunty stag]

Okay. Thank you, I appreciate your time.

[daring lodge]

Yes, if you do that then I expect your platform would keep the fee and the charge amount would be reversed from the connected account (in effect you are decline to refund your application fees to the connected account), but I would encourage you to test this flow in test mode to ensure it behaves as you intend.

[daring lodge]

Do you have some example request ids? https://stripe.com/docs/api/request_ids
Have you gone to the linked article to read about India export rules?

[cosmic moat]

Hi guys - another (hopefully) silly question. I have onboarded a standard account, and I'm creating a checkout session with a payment intent with a description and some metadata - I want the connected account to be able to see some information about the transaction (e.g. line items, or metadata or description, or the customer or all of this).
This is what my checkoutConfig look like (stripe.checkout.sessions.create(checkoutConfig) - NodeJS)

{
  payment_method_types: [ 'card' ],
  client_reference_id: '231e7b09-e3ac-4507-a1ed-696688138ded',
  customer_email: 'matt@******.co.uk',
  line_items: [ { price_data: [Object], quantity: 1 } ],
  mode: 'payment',
  payment_intent_data: {
    description: 'buying this the thing',
    metadata: {
      customer: 'A customer',
      course_id: 107,
      enrolment_id: '231e7b09-e3ac-4507-a1ed-696688138ded'
    },
    transfer_data: { destination: 'acct_1JGxxxxxxxx' },
    application_fee_amount: 750
  },
  success_url: 'http://localhost:3000/stripe/callback/checkout/231e7b09-e3ac-4507-a1ed-696688138ded/success',
  cancel_url: 'http://localhost:3000/stripe/callback/checkout/231e7b09-e3ac-4507-a1ed-696688138ded/cancelled'
}

But, nothing useful seems to come through to the connected account side - any ideas?

[ancient frigate]

Yes, we did go through the articles already but didn't find anything useful. What can be done to get an order placed on our client's side? PLEASE ADVICE

[smoky hedge]

but in test mode, he showing the full charge refunded, but when i look at fee using fee-id, they show button for refund that fee in stripe Dashboard, what does it mean ?
my payment id is "pi_1JHp42GOBPjZ1Bk2TfyjThxa", please have look ....!

[viscid burrow]

Is "installment plans" on the Stripe roadmap for New Checkout or should I just code this in our app like we did already for legacy Stripe Checkout. For example: "3 easy payments of just $99" so you bill the customer 3 times only and then stop billing after the 3rd charge and no 4th charge."

[ancient frigate]

Is that what you're referring to?

[rocky turret]

Thanks synthrider , No we are not making API requests it is by shopify.

[viscid burrow]

I don't want code the logic if it is on the roadmap to simply pass in a parameter to Stripe.

[daring lodge]

@cosmic moat Yea this is somewhat expected, as there's a separation between the payment on your platform and the transfer payment to the connected account.
What you can do though is modify the payment received by your connected account after the fact to reflect the metadata there, too.
You can get the destination_payment by using expand to get the charges.data.transfer object, then update the destination payment (a charge) to set metadata/description there.
You can't use the customer ID because it belongs to your platform, but you could include eg name/email etc.

[daring lodge]

Ok but the rules about export payments are explained in a lot fo detail there and it depends on exactly what you're doing. Can you copy and paste on of those request ids please?

[daring lodge]

Got it, thanks. I would recommend reaching out to them for support then, as the correction involved changing the code that makes API requests to Stripe.

[tall musk]

Hi guys. I was hoping i can get some help. I am very new here and but i love this stuff and i hope to contribute in the future. But right now i ran into a problem and i was hoping that maybe someone can help...

[daring lodge]

@rocky turret before you go, can you share an example of one of thos epayment ids? eg pi_1234?

[smoky hedge]

@daring lodge ??

[acoustic river]

Hello guys first time here. As I understand it in React Native while using a native module bridge to interact with the native SDK from the JS code, it is not PCI compliant because we should not use the Javascript to send card information even if is not a network request and it only goes to the native module underneath. Has anyone dealt with this before and happens to know what the correct approach is to go about collecting and creating External Accounts from React Native?

[tall musk]

So i m making this zap in zapier. And the essence is that i want to press a button in Airtable and it goes to stripe, creates an invoice that pull in the data from airtable. And i managed to do it. Like it actually works! The trouble i am running into is the making of the api call to do the tax part of the thing.

Step 1 - we use the webhook to lookup the record in airtable to pull in all the information about it
Step 2 - we make an API put call to Stripe, asking it to create an invoice for a customer (SEE Zap Support 1 screenshot). See Zap support 2 - Stripe screenshot for what the call looks like.

As you can see i am passing the customer ID, the amount (in cents) for that invoice, the currency, the description of the invoice item. If i run it as it. Its a success! Like it actually works like it should and creates an invoice for that customer in stripe. My problem is passing in the tax! What i want is also to tell stripe to add on the tax on top of that charge. (see Zap Support 3 - Stripe screenshot).

But when i try to do that (see Zap Support 4 screenshot) - it gives me the error (see Zap support 5 screenshot).

Then i thought, maybe that is too complex, can i just add the tax via a different call, so i tried to add a flat tax of 10%. (see Zap support 6). And then a different error occured (see Zap support 7) "The app returned "Invalid array".

The next 2 steps are just repeating the step 2 but with different parameters. So if we fix step 2, we fix the rest.

Thanks a lot for the help!

[smoky hedge]

@daring lodge Please ??

[daring lodge]

Right, but was your application fee refunded? It looks like no.

[smoky hedge]

yeah, but how can i get to know fee refunded or not via code ??

[daring lodge]

Some Buy Now Pay Later payment method are in fact already supported via CHeckout @viscid burrow 🙂 See here:
https://stripe.com/docs/payments/buy-now-pay-later#product-support
For future availability of specific payment methods/countries please reach out to support: https://support.stripe.com/contact

[daring lodge]

You can get the application_fee from the Charge within the Payment intent using expansion:
https://stripe.com/docs/api/charges/object#charge_object-application_fee
https://stripe.com/docs/api/expanding_objects
and the app fee will include a refunds hash

[daring lodge]

@acoustic river This is not legal advice and you are responsible for PCI compliance, but the RN SDK is designed to only leverage our native SDKs underneath and should allow you the easiest path to maintaining PCI compliance:
https://github.com/stripe/stripe-react-native#features
https://stripe.com/docs/security/guide#validating-pci-compliance

[daring lodge]

@tall musk Do have access to the request ID generated by this? or, is there even a stripe api request id? is this an error returned by zapier or stripe?

[tall musk]

so this i what zapier support said: "I'm sorry for the confusion on this one, and I don't mean to play a game of Hot Potatoes here but Stripe would be the best people to answer this question. The Webhook step is a pretty bare-bones integration, the errors that you're getting at the moment are coming directly from Stripe and not something that Zapier generates ourselves.

Since you're using the Stripe API, which is owned and maintained by Stripe to connect to Zapier. They'll have additional logs and internal notes that can help resolve these issues.

I've gone ahead and pulled the log files on the error we received from Stripe. Feel free to pass this along to their support team to take a look!

https://cdn.zapier.com/storage/files/26d0ca4c7a55d525aa67f92e5aa15c34.txt
https://cdn.zapier.com/storage/files/628d0854670774c13dbede27787f15d1.txt

​Let me know if you need any help along the way, I'm happy to take a look for you!"

[cosmic moat]

Okay cool - thanks - I think I get it! If this was a standard account connected via oauth, I think that would effectively make a direct charge? And therefore would get more data?

[vocal wagon]

Anyone have tips for moving from webhook testing to a live endpoint?

Webhooks worked perfectly for me locally but now the endpoint I registered is only returning 404 errors

[bold basalt]

@vocal wagon hello

[vocal wagon]

I'm able to see a successful 200 request, though, for each test webhook I send to the new endpoint

[vocal wagon]

hi!

[daring lodge]

Yea, if that were a direct charge for a standard account they'd be able to see the payment intent metadata you put there without the extra step 👍

[daring lodge]

Can you find this error in your dashboard request logs?
https://dashboard.stripe.com/test/logs

[bold basalt]

@vocal wagon 404 means your endpoint isn't up? I would try isolating that first and making sure your webhook endpoint (the one in livemode) is up by making a simple HTTP Post request to it.

[sage burrow]

I am having an extra 5 cents added to the actual price and I am not sure why?

Can I give you the customer id?

[elfin bay]

For the react-native project, is there future plans for creating a BankAccountField component?

For external accounts to be used with the Connect feature, only debit cards and bank accounts could be used. As far as the docs go, I don't see a way to create those on the client (react-native).

[vocal wagon]

hmm just an empty one?

[bold basalt]

@sage burrow hello, can you share the Charge ID? or Price ID? the Customer ID wouldn't be helpful

@elfin bay hello

@elfin bay you use CardField to tokenize a debit card, and you set up your own fields to collect a bank account for the Connect accounts.

@vocal wagon yes just an empty one is fine too, if that 404's that means your endpoint whatever url, does not actually exist there

[elfin bay]

hey @bold basalt 🙂

[vocal wagon]

huh okay - how would you recommend fixing this? the URL should be there because of my url conf I think

and because it is the same endpoint that I used in testing

[viscid burrow]

Link to the docs on the different options for Stripe Connect - which publishable key (the platform's or the Connected account) etc.
Do you have a link to the docs where that is explained?

[sage burrow]

@bold basalt Here is the charge id ch_0JGcKftC5CmKO3Cdj1ArhYkr

[elfin bay]

how exactly can I do this? I don't see a way to create a token for a bank account

[bold basalt]

@elfin bay looking

@viscid burrow I sent you the link in DM earlier: https://stripe.com/docs/connect/authentication#adding-the-connected-account-id-to-a-client-side-application

  stripeAccount: '{{CONNECTED_STRIPE_ACCOUNT_ID}}',
});```
as the code snippet says, you pass the Platform publishable key.

@vocal wagon

how would you recommend fixing this?
first I want to identify what the issue is. That is why I wanted you to verify that it is a 404, did you verify that is happening?

@elfin bay you use createToken() which can create a BankAccount ... though I think that may not be supported right now? https://stripe.dev/stripe-react-native/api-reference/interfaces/card.createtokenparams.html
Don't have my RN samples up right now, do you mind checking for me?

[elfin bay]

Well

as per @young ibex on https://github.com/stripe/stripe-react-native/issues/448#issuecomment-884654008 card details can't be sent over the JS thread which probably means that it applies to Bank Accounts as well

so I see no other way of creating bank account tokens

unless a BankAccountField is implemented? 🤷‍♂️

[bold basalt]

@elfin bay bank account details aren't subject to PCI rules though, so it only applies to card details

[elfin bay]

oh really?

[bold basalt]

@elfin bay yes

@elfin bay there's no BankAccountField in Elements or iOS/Android SDKs, which is why stripe-react-native doesn't have one either, you can build your own text input fields to collect that info

[sage burrow]

@bold basalt do you need more information?

[bold basalt]

@sage burrow oh missed you msg, see it now, looking

[sage burrow]

@bold basalt no worries! I cn se you are busy 👍

[elfin bay]

@bold basalt that's nice, I currently have my own bridge with the iOS/Android SDKs. I guess for the time being, I'll continue using that until the createToken supports Bank Accounts

thanks for the clarification, appreciate you 🙂

[bold basalt]

@elfin bay glad to help!

@sage burrow according to this event: https://dashboard.stripe.com/test/events/evt_0JGcKhtC5CmKO3CdBh9jZNhf
looks like there was a starting balance of $0.05 on the Customer: "starting_balance": 5,
which is where the 5c is coming from

[sage burrow]

How can I avoid to have a a starting balance for a customer? I am not sure whay they have a starting balanc. They shouldn't

[bold basalt]

@sage burrow https://dashboard.stripe.com/test/customers/cus_JuPxXndbIoXTlt/balance_transactions
looks like there was an Invoice for 5c created earlier that was too small, so there's no Charge created for that but a Balance created on to the Customer (i.e. they owe 5c plus the amount of the next Invoice)

[sage burrow]

@bold basalt I am wondering why the 5 cents invoice was created.

@bold basalt any suggestions how to avoid that?

[bold basalt]

@sage burrow it was this: https://dashboard.stripe.com/test/invoices/in_0JGc1xtC5CmKO3Cdu2YHlP5o
with some proration of unused time, so ended up at 5c of "used" time.
(I just clicked on the Invoice from the Customer Balance view).

[sage burrow]

@bold basalt you mean stripe charged them for the time between the trial ended and the time they paid?

[stiff grove]

please help

[bold basalt]

@sage burrow the first Invoice was $0 due to Trial. Then the trial ended, so it charged $588 for the full year. Then the Subscription was updated with billing cycle anchor reset, so the "unused" time was credit back to the Customer, meaning that the Customer paid $588 again but the credit of "unused time from prev Invoice" was applied, leaving over $0.05 difference owed, which went to Balance

@stiff grove hello, what do you need help with

[sage burrow]

@bold basalt Is there a way to prevent charging used time?

[stiff grove]

logging in to my account

[sage burrow]

@bold basalt I don't want them to be charged for that. Ho can I accomplih that?

[stiff grove]

my phone was stole and i cant log in account becuz I dont know my code

[bold basalt]

@stiff grove please reach out to Stripe Support at https://support.stripe.com/contact as they have options for account recovery there

@sage burrow what behavior would you like in that case?
Like you want to charge $588, then $588 again after resetting the billing cycle anchor? That is what your code was doing so proration came into effect to off-set the second charge

[sage burrow]

@bold basalt They sign up with the default yearly plan $588 with a free trial of 15 days. in this case they signed up before the trial ended so there shouldn't be an additional 5 cents

@bold basalt iam not sure hat i am doing wrong

@munoz and if they pay after the trial ends that's ok i wanna charge them just the price plan not extra charges

[spare hedge]

hello, I'm wondering if there is any way to combine customer records in Stripe. I currently have some customers that were duplicated in error. I know I can shift payment methods to a single customer, but I'd like to preserve the payment history of the customer.

[bold basalt]

@spare hedge hello, it isn't possible to merge customers

@spare hedge or copy PaymentMethods over from one to another

[digital raptor]

i have a question about tiered pricing, anyone have time to chat briefly?

[bold basalt]

@digital raptor hello, sure go for it

[digital raptor]

okay -- context: subscription product, two sets of per-user pricing (starter / advanced). we'd like to implement user limits, and it looks like tiered pricing might be the way to do that, provided the up_to=inf is never provided for a fallback price.

so my question: what happens to tiered pricing if no up_to is provided for inf? or is there a better way to do subscription per-user pricing (on volume, not metered) with user limits?

[bold basalt]

@sage burrow just relaying back to you what happened on that Subscription, maybe it was intended or maybe not:
1/ Subscription was created with trial of 15 mins
2/ trial ended, first Invoice was charged for $588 (all expected so far)
3/ Billing cycle anchor was reset, resulting in unused time being credit back and a new $588 Invoice created due to new billing cycle anchor charge.
Your integration did 3/ above, so whatever is happening is expected. Like the scenario you described is different from what your integration did, you explicitly reset the billing cycle anchor.

[quick harbor]

@bold basalt Can I use a source as the default payment method for an invoice that is automatically charged? I want to send the invoice but automatically charge the customer's bank account already set up for ACH transfers. Customer.invoice_settings.default_payment_method

[sage burrow]

@bold basalt Is there a way to tell stripe through the api to not charge anything prior to resetting the billing cycle?

@bold basalt I just checked the call and I can confirm that I am setting 'proration_behavior' to 'none'. Is there anything else that I can do to accomplish what I want?

[bold basalt]

@sage burrow in this case the charge first $588 charge was because the trial ended. Trial was 15 mins, not 15 days.
The second Charge did not pass proration_behavior: none according to this request:
https://dashboard.stripe.com/test/logs/req_wf3JAACtMhK5YI
If you did pass that, it would result in $588 payment (once trial ends) and another $588 payment on billing anchor reset, no credit proration though

@quick harbor hello, source won't work for that field, do you have an ACH debit bank account attached to that Customer?

@digital raptor can you give me an explicit example, so I can wrap my head around your use-case better?
esp this part: " provided the up_to=inf is never provided for a fallback price."

[sage burrow]

@bold basalt can I check the logs without having access to dashboard. I have the privte and public keys?

[bold basalt]

@sage burrow request logs are only Dashboard accessible

[sage burrow]

@bold basalt so the reason they were charged the extra 5 cents is because the proration_behavior was not set to none in that call? Is that what you are saying?

[bold basalt]

@sage burrow "they were charged the extra 5 cents" -> they were credit back unused time of $587.95 for the original $588 (due to proration) and then charged $588 again, leaving over 5c due.
If you passed proration_behavior: none you would get two charges of both $588 and no credit. IF that is what you intended

[digital raptor]

@bold basalt
Product: Starter Access (Monthly Subscription)
Price (tiered): Tier 1 - up_to=5, unit_amount=1000

Product: Pro Access (Monthly Subscription)
Price (tiered): Tier 1 - up_to=30, unit_amount=2500

No other products or tiers defined. What happens when a customer tries to get their 31st Pro Access subscription--that is, increase the user count to 31?

[bold basalt]

@digital raptor I think (and could be wrong, you might have to test) you might need to create an up_to inf tier, the API might validate that.
You can "enforce" that a Customer can never go up to greater than 30 if you're only allowing them to update their tiers via your application code, so you control whether >30 is doable or not

[sage burrow]

@bold basalt no this i not what I intended. And they didn't receive a credit of 5 cents they were charged 5 cents. And when I look at the charges on my side it says they were charged only one time $588.05

hmunoz I am confused now

[digital raptor]

okay. so what i'm hearing you say is that this should happen on the app side. if that's wrong let me know--otherwise thank you for your time.

[bold basalt]

@sage burrow "And they didn't receive a credit of 5 cents they were charged 5 cents." -> they did not get credited 5c right, let me clarify. They got charged $588, then got credited $587.95, then got charged $588 again from the $587.95 credit, leaving over 5c due.

@digital raptor first I'd try creating a tier without an up_to inf tier, to see if that is doable, I don't know off hand, I think it has to be defined.
If it is required, then I would enforce in your code that a user can never do Pro Access Price greater than 30

[sage burrow]

@bold basalt I am gonna have to leave now. I still don't understand and I am quite confused now. Thank you for your time!

[digital raptor]

@bold basalt 'fiddle around and find out' is kinda my wheelhouse. 🙂

[bold basalt]

@sage burrow let me know if I can clarify, it helps to see this from the Dashboard, it makes it clear the sequence of events

[vocal stump]

Hey guys

When doing pending updates for subscriptions, and the payment fails but the customer has credit, I end up in a limbo-ish situation where the balance has been deducted from their customer object but no change was made to their subscription because the invoice was not fully paid.

It appears Stripe deducts the customer credit balance, issues an invoice and then stalls there when the payment fails

That's kind of a problem I don't really know how to solve

[bold basalt]

@vocal stump hello, I think that might be expected for now, I've heard that being a thing. let me double check myself

[thorn anvil]

i'm getting this error when trying to pod install -> [!] CocoaPods could not find compatible versions for pod "Stripe":
In snapshot (Podfile.lock):
Stripe (= 21.7.0, ~> 21.7.0)

In Podfile:
stripe-react-native (from ../node_modules/@stripe/stripe-react-native) was resolved to 0.1.4, which depends on
Stripe (~> 21.6.0)

Also when i build i get -> /Users/ryanrebbas/Documents/imathtutor/node_modules/expo-constants/ios/EXConstants/EXConstants.m:4:9: 'ExpoModulesCore/EXConstantsInterface.h' file not found

[vocal stump]

@bold basalt It appears I'd have to listen for invoice.payment_failed, check if the event came from a manual request to change plans and then read the applied balance from that invoice, put it back on the customer and void the invoice?

I really hate that subscriptions require an invoice to be generated before charging, it really makes going the other way a hassle

[bold basalt]

@thorn anvil hello, reading one sec

[junior ferry]

Can I set a PaymentMethod id for the default_source of a customer object?

[vocal stump]

@junior ferry Set the https://stripe.com/docs/api/customers/object#customer_object-invoice_settings-default_payment_method instead

[junior ferry]

@vocal stump I already set that parameter but I am trying to create a card token with a customer and I keep getting this error message: "The customer must have an active payment source attached."

[vocal stump]

Don't create card tokens, they're legacy. Create payment methods

[junior ferry]

I have to because I am integrating with Shopify and they require a token

@vocal stump

[vocal stump]

Ok. But no, you cannot set the source to a payment method. You can set the default source to a source

As far as I know

Haven't touched those things in a long time though

[junior ferry]

Shit. Does that mean I have to stop using payment methods?

@vocal stump

[vocal stump]

Not sure. I don't think card tokens are meant to support 3DS so you're pretty much building a sinking boat as far as I understand?

Disclaimer; I don't work for Stripe so you might want to wait for an official reply

It would be weird if Shopify did not support payment methods

Never worked with that though so I couldn't tell you

[junior ferry]

@vocal stump the shopify API is shit

[vocal stump]

I am not suprised

[bold basalt]

@thorn anvil 1/ you're using Expo right? so there's a couple of things here.
2/ Did you edit your Podfile manually? to 21.7.0?

[thorn anvil]

no i didn't touch anything

[bold basalt]

@thorn anvil what about my question 1/

[thorn anvil]

yes i am

[vocal stump]

@bold basalt Am I right to assume that I can use https://stripe.com/docs/api/invoices/object#invoice_object-starting_balance of a failed invoice (which has been finalized) to adjust the customer credit after voiding the invoice?

[dim hearth]

In what way are you trying to use it? To just verify how much of the balance was used by the invoice?

[vocal stump]

@dim hearth Yes

I want to move the applied balance back to the customer

I see now that that might not work out

[bold basalt]

@thorn anvil what steps are you following so far? do you have a link?

[vocal stump]

or what, it might because the invoice would not fail if the invoice amount was less than starting balance @dim hearth ?

i.e. no charge

[thorn anvil]

im just trying to do pod install after installing stripe-react-native, what do you mean by a link? im not really following any link except the documentation on github

[bold basalt]

@thorn anvilExpo set up with Stripe's ReactNative integration is different, don't follow all the steps on the github repo.
You specifically need to do this: https://github.com/stripe/stripe-react-native#expo
which links to https://docs.expo.io/versions/latest/sdk/stripe/
you do not need to do pod install with Expo from what I know. Just start with a fresh Expo project and try from the steps linked above

[dim hearth]

I'd actually suggest using both starting_balance and ending_balance to calculate how much was actually applied to that particular invoice just to be safe, and then you can just create a new customer balance transaction for that amount. I can also confirm - what you're seeing is expected (albeit annoying) behavior.

[vocal stump]

Okay. How would you suggest I reverse this? Because the invoice does generate invoice.payment_failed even when the payment is completed a few seconds later when SCA is done

I can't tell if SCA will be done at all though - it might never happen if the user abandons the flow

so just wait 10 minutes?

@dim hearth

(and obviously also reverse on any future subscription update attempts if an open invoice exists)

to reset state before trying again

if they attempt within the 10 minute wait for isntance

[dim hearth]

Instead of listening for for invoice.payment_failed I'd listen for invoice.voided so you're only correcting the customer balance once the invoice has been voided. When the invoice is still open (but payment has failed), conceptually that invoice could still be paid at a later point.

[vocal stump]

Of course, but I wanted to listen for payment_failed to do the void action

And yes, but the user won't have access to the invoice ever

unless it's paid

I could of course split it up just to make the void logic more robust

so the void webhook always does this for any invoice with applied balance

Doesn't solve the "should I wait and then void it?" problem though

Followup; what happens to the pending_update hash on the customer if I attempt to change to a new subscription (say user tries again selecting a different plan for whatever reason) while an update is already pending? Just overwritten?

aaaand should I clear that when voiding the invoice or will that be done automagically?

Sorry for the barrage

[dim hearth]

@vocal stump
"Doesn't solve the "should I wait and then void it?" problem though" -> I mean, this is really up to you and your integration. Pick an amount of time that you think is reasonable, and go with that (sorry for the vague advice, this really depends on how you're handling invoices that require SCA. for example, if you send your customer an email to complete SCA that could take MUCH longer). Also something to note, pending updates expire after 23 hours anyways and at that point the invoice is voided. So you can just rely on the invoice.voided event that comes in at that point to correct the balance.

"what happens to the pending_update hash on the customer if I attempt to change to a new subscription (say user tries again selecting a different plan for whatever reason) while an update is already pending? Just overwritten?" -> When you make another request to update the subscription to existing pending update will be overwritten, new payment will be attempted, and the expiration will be reset

"should I clear that when voiding the invoice or will that be done automagically?" -> when you void the invoice i believe everything wil be resolved automatically

sorry that took a while - been a while since i've worked with pending updates. With all that said, I would really suggest just relying on the 23 hour automatic expiration of pending updates that will void invoices for you.

[vocal stump]

Okay

Those are good news

However

I will have to manually void and reset the customer balance if the user attempts to purchase again within the 23 hour window

Otherwise they will not be using their credit as expected because it has been applied to an invoice not yet voided

@dim hearth

[dim hearth]

Yes, if you want to be sure the customer balance is applied to the new invoice if another update is attempted before the 23 hour window then you would have to do that - it's should be too bad though. Just add logic before your update request to check if the subscription already has a pending update, if it does then you void the invoice, and correct the customer balance.

@vocal stump ^^

[vocal stump]

@dim hearth Yes, sounds reasonable

I will do that

[dim hearth]

@junior ferry Hi there! Sorry, I'm just catching up. Are you still having issues getting things to work?

[vocal stump]

Thanks

[somber sundial]

hello stripes! quick q - if I'd like to add a consumer-defined 'tip' space in my checkout form, what would be the best way to do this?

[junior ferry]

I am having trouble with creating a source with a card token: const source = await stripe.sources.create({
customer: data.customer_id,
usage: 'reusable',
token: token.id,
}

I keep getting unknown praramter: token

[smoky ledge]

Hi! What's the proper way to assign the "trial_period_days" value.

[vocal wagon]

Hey!

How does one bring the user on session to verify the payment intent generated by an invoice?

Currently when calling stripe.invoices.pay() it says that the payment requires further action before it can be completed successfully.

I was thinking about running stripe.paymentIntents.retrieve() on the PaymentIntent generated on the invoice generated by stripe.invoices.finalizeInvoice() and send back a secret to the client for verification. Can you confirm a paymentIntent in this way before paying the invoice?

[dim hearth]

Hello! Just to check - when you say "my checkout form" do you mean a custom checkout form that you've built, or Stripe's Checkout page?

[somber sundial]

custom checkout form I've built 🙂

[exotic scaffold]

[C#] Hello, I have a file that I'm pulling down from AzureStorage and converting it to an image, using ImageConverter, then I'm converting it back to a MemoryStream trying multiple different ways, from converting it to a byte array back to a memory stream, to using a second memory stream to read it.

I'm doing this using FileCreateOptions and setting the File to be the stream.

Every time I'm getting this message: "We don't currently support filet ype: application/octet-stream". I'm converting the image to a specific format using Image.Format but it doesn't matter what I try I'm constantly getting this error message.

This is for setting business logo and icon for Stripe Connect users

[dim hearth]

Hello! Can you be a bit more specific? The general answer to that is that you just pick an integer number for how long you want your trial to be, but I'm guessing since you asked you're curious about something more specific?

[junior ferry]

@dim hearth Yes I am still having some issues. From my understanding I will need to start using sources in order to create a customer token even though I have been using payment methods

[dim hearth]

Hmm... that's a bit strange. Do you have a request ID I can take a look at?

[smoky ledge]

I have it setup as "trial_period_days: 7,"; but now that I've added it in. My checkout refuses to load.

trial_period_days: 7,

[junior ferry]

@dim hearth req_HlWMFUpr5xfhfa

[dim hearth]

Why do you need to start using sources? Did you get that specific guidance from Shopify?

[junior ferry]

@dim hearth
Shopify uses tokens to complete checkouts and I was using payment methods but I don;t see a way to generate tokens from saved payment methods: https://shopify.dev/custom-storefronts/checkout#stripe

[distant sand]

hello guys, my stripe account is from Brazil there is any possibility to recurring a Debit Card from other country every month automatic?

[dim hearth]

Yes, that's a totally fine way to handle next actions required on an invoice 👍

[dim hearth]

Gotcha, so that would just be something you add in an additional input field in your form. Depending on if you're working with invoices or payment intents for one-off payments, you would either use the tip amount as a new invoice item or add it to the final total when creating the payment intent

[dim hearth]

Hello! Give me a few minutes to finish helping some other folks and then I'll look into this!

[exotic scaffold]

Awesome, thanks

[dim hearth]

Do you have a request ID I can take a look at? I've just tried this on my own account and I see it working fine

[smoky ledge]

Dashboard isn't generating a PI or a request.

Is there any specific place it has to be in?

[vocal wagon]

@bold basalt are you still around? I verified the issue from before

[vocal wagon]

still getting a 404 with an empty post req

[junior ferry]

@dim hearth
Here is another failed request for creating a source: req_N9gzJ0qOneQlh3

[dim hearth]

Gotcha - I think I see your issue. You shouldn't be passing in customer when creating a source like that. Setting customer when creating a source is only used when cloning (https://stripe.com/docs/sources/connect#cloning-card-sources) sources for Connect

[smoky ledge]

Just pushed a simple code change; I'm getting 502's now.

[dim hearth]

If they requests were making it to stripe you would be able to see them on your dashboard - are you seeing anything in your server logs?

[smoky ledge]

I don't have access to the server logs; only thing I can see are the console errors. I also checked again; requests aren't making it to stripe.

[dim hearth]

Hello! Can you clarify your question a bit - are you asking whether it's possible to charge a debit card on a recurring basis? If so, that should be doable with Stripe Subscriptions (https://stripe.com/docs/billing/subscriptions/overview)

[dim hearth]

Mm... without the server logs it's going to be tough trying to confirm what's going on - just so I can check, do you have an account ID handy and I can try and see what's going on (no promises though)

[smoky ledge]

Yeah; lemme grab it.

acct_1IpFAvDd9uihyzuj

[vocal wagon]

In case anyone else knows a solution: my webhooks endpoint was working as expected in testing but now that I've updated the endpoint to my staging server instead of a local server, webhooks events are getting 404 error in response. The path is exactly the same as it was before -

I was using

localhost:8000/api/myapp/stripe/webhook/

now I'm using

https://mystagingserver.com/api/myapp/stripe/webhook/

[exotic scaffold]

Have you changed your secrets?

[vocal wagon]

Yes - I updated the whsec value when I registered the live endpoint

[dim hearth]

Do you mind sharing a small code snippet that shows how you're creating the file and calling stripe?

[exotic scaffold]

So this is the current impl:

as you can see from the commented out code, I've tried a lot of different stuff 😂

I've also tried it without the cast from memStream to Stream

and the cloud storage service is an azure blob

[dim hearth]

Found the issue! trial_period_days is nested within subscription_data (https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-subscription_data), which your requests are not doing

[smoky ledge]

Ah! Let me go and try and fix that; and Ill be back if there's more issues.

[dim hearth]

Are you seeing any logs on your server that give any clues about what's happening?

[exotic scaffold]

I'm just getting the file upload snippet

[vocal wagon]

unfortunately not, it just appears the url is incorrect

which doesn't quite make sense to me

[exotic scaffold]

this is the file upload

[vocal wagon]

all I know is that all webhooks return a 404, and the problem isn't for a lack of connection to stripe because I can still complete the checkout process on my app as normal

[ruby yarrow]

In the Stripe dashboard for a webhook, clicking 'Failed' in the Webhook Attempts section shows a spinner for awhile, then it fails. Is that going to be fixed at some point?

[exotic scaffold]

you've not created a connect endpoint instead of a regular one or vice versa? I've done that before.

[dim hearth]

I'm not seeing the same behavior on my own dashboard - I would suggest writing into support so they can look further (https://support.stripe.com/contact)

[vocal wagon]

Hmm...I have an Account Endpoint in Test mode

I assume that's a regular one?

[exotic scaffold]

Yeah it is, I think

Is your Staging one in test mode?

[vocal wagon]

yep!

the account is not yet activated

I'm using a test account for this and have a live account which is activated and everything ready to go when the code is ready

[dim hearth]

Do you have an event ID I can take a look at? Going to try and see if there's anything on my end that indicates what's wrong

[vocal wagon]

evt_1JHt9bDBs6ED6M9vDP6f5DD9

try this

[dim hearth]

Quick question - have you tried just passing fileStream directly in to FileCreateOptions (instead of stream)

[exotic scaffold]

Yep, that's when I went down this rabbit-hole of converting to an image and then back to a stream.

This is the exact exception I get: {"We don't currently support file type: application/octet-stream. Try uploading a file with one of the following mimetypes: image/gif, image/jpeg, image/png"}

(I just tried it again)

[junior ferry]

@dim hearth
I successfully was able to create a source and copy it to a connected account. I am getting an error when I try to create a token from a customer like so:

const token = await stripe.tokens.create({
customer: data.customer_id
}, {
stripeAccount: '{{Custom_Account_Id}}',
});

        return token;

Error: You provided a customer without specifying a source. The default source of the customer is a source and cannot be shared from existing customers

[thorn anvil]

I did like you said

Now I'm getting this error

[junior ferry]

@dim hearth
req_NACrS66elT41lF

[bold basalt]

@thorn anvil looking

[distant sand]

Sorry about that. Please forget about subscription. Let's start from beginning. Is it possible to charge a foreign debit card? Example: I'm selling a service in Brazil, I'm using my brazilian stripe account. The user who will pay is from another country and would like to pay using debit card. Is it possible?

[bold basalt]

@thorn anvil can't say, that looks unrelated to Stripe's react native set up. I'm not the most familiar with ReactNative and Expo in general, personally haven't run into this.

@thorn anvil I'd recommend following the steps mentioned there in that error, as it seems to be just your Expo app set up related and not related to usage of the Stripe ReactNative SDK

[dim hearth]

Hmm... yeah I see what you're saying. This feels like something wrong with the heroku deployment of your backend, but I don't know enough about that to say what specifically

[dim hearth]

Do you have any docs on when downloadAsStream is doing?

[dim hearth]

Yes, that should be totally fine!

[exotic scaffold]

the container name is just asking it to get it from a public bucket

[dim hearth]

Back up - are you trying to clone sources from a platform to your connected account? Why are you trying to create a token of a customer?

[exotic scaffold]

the underlying type of the Stream is BlobReadStream

[junior ferry]

@dim hearth
https://stripe.com/docs/api/tokens/create_card
I am trying to create a token using a customer's default_source

[dim hearth]

But you already created a token earlier - why are you creating a token, generating a source from that token, and then converting it back to a token?

[junior ferry]

@dim hearth

I am doing that because I want users to be able to use the sources at a later date

This way they wont have to input their info every time

The first token is created from the card info which then I create the reusable source with. The second token should be created from the reusable source

[light hound]

I am having a problem processing payments in my school

[mighty hill]

@light hound Hello! How can we help?

[thorn anvil]

i installed it using expo and i'm getting this error Could not find the following native modules: stripe-react-native. Did you forget to run "pod install" ?

[pliant lichen]

Quick question - is there an endpoint to see spending on an Issuing card in a month?

or relative to spending control

Or like you have a limit of $500 a day and knowing if you are approaching that

[distant sand]

Thanks!!! The user whos is going to pay needs a stripe account? Please could you give me the link of API manual to get it done?

[mighty hill]

@exotic scaffold I'm not very good with .NET, but I think you need to use FileStreamResult so you can set the MIME type (which I think is referred to as the MediaTypeHeader): https://docs.microsoft.com/en-us/dotnet/api/microsoft.aspnetcore.mvc.filestreamresult

Specifically this: https://docs.microsoft.com/en-us/dotnet/api/microsoft.aspnetcore.mvc.filestreamresult.-ctor?view=aspnetcore-5.0#Microsoft_AspNetCore_Mvc_FileStreamResult__ctor_System_IO_Stream_Microsoft_Net_Http_Headers_MediaTypeHeaderValue_

[light hound]

my students are getting a "payment failed" error message when attempting to purchase my online course

[dim hearth]

If you are trying to copy the source from the platform to the connected account and get a token out of oit, you need to also set card to the customer's default source. This is not Stripe's API, it's shopify's so I'd really suggest asking their team what the recommendation is for dealing with saved payment methods like that.

[junior ferry]

@dim hearth
So I would generate a token like so?:

const token = await stripe.tokens.create({
card: source,
customer: data.customer_id
}, {
stripeAccount: 'connect_account_id',
});

[dim hearth]

Yes, that should work

[mighty hill]

@pliant lichen Not that I know of. I think you'd need to track that on your end by listening to various Issuing events.

[junior ferry]

@dim hearth awesome thank you. Hopeully that token works with the Shopify api. Their api is a mess

[quick harbor]

@bold basalt So can i not create an invoice that automatically charges a customer using the connected bank account via ach?

[bold basalt]

@thorn anvil I don't think you had to run pod install with Expo ... now I'm confused and maybe I'm misremembering... You've done all the steps under https://docs.expo.io/versions/latest/sdk/stripe/ ? also edited the app.json file?

[dim hearth]

Yeah sorry for the back and forth answers - I've never actually seen that API before, and it's not super clear to me how to do everything.

[crimson needle]

@quick harbor by connected bank account you mean the external account used for Payouts on the connected account?
If so, no that's not possible today

[quick harbor]

No, I created it as a source and attached it to a customer not connected account @crimson needle.

[crimson needle]

Ah so you mean ACH Debit, not related to a connected account?
In that case, yes it just works. You can pay an invoice with a specific BankAccount ba_123 attached to a customer

[quick harbor]

@crimson needle Yes, so to clarify. Once I create a source for a bank account and connect it to a customer, I can send a customer an invoice that automatically collects from their ba via ach? Do i need to include this in the invoice object, or set the invoice default payment field for a customer?

[crimson needle]

you don't "send an invoice" in that case. You create an Invoice and you pay it via that bank account and pass source: "ba_123" to pay it https://stripe.com/docs/api/invoices/pay#pay_invoice-source

[exotic scaffold]

Yeah I've tried that too. I'll try it again though and fiddle with it and see what I get

Afk now, but will possibly return tomorrow

[azure forge]

I'm located at the border between Denmark and Sweden - can work in both places.

[crimson needle]

@azure forge I'd recommend talking to our support team instead https://support.stripe.com/contact

[thorn anvil]

I keep getting this error no matter what directory not found for option '-L-L/Users/ryanrebbas/Library/Developer/Xcode/DerivedData/imathtutor-conivnbweaqkwldniopviygvmimp/Build/Products/Release-iphoneos/AppAuth'
ld: warning: directory not found for option '-L/Users/ryanrebbas/Documents/imathtutor/ios/Pods/Stripe/InternalFrameworks'
ld: library not found for -lAppAuth
clang: error: linker command failed with exit code 1 (use -v to see invocation)

[crimson needle]

@thorn anvil what command are ou running to get that exact error? Can you share your terminal output?
also be careful as I think you have your real name/identity in that error

[thorn anvil]

yea i know, i'm building my project for ios, thats the only error i get, the others are warnings

[crimson needle]

cc @bold basalt as I know you were working with them

[bold basalt]

@thorn anvil 1/ just to take a step back and confirm something, what version of stripe-react-native are you on? (from your yarn.lock or package-lock.json files)

2/ and what version of Expo are you on?

3/ what point are you getting this error? like on building with Xcode? running expo run:ios ?

[light hound]

how do i connect my APIs

[crimson needle]

@light hound Hello! What do you mean by "connect my APIs"? Are you a developer writing the entire code yourself to use Stripe or are you using a third-party platform or plugin instead?

[bold basalt]

@thorn anvil also what is AppAuth? afaik it isn't an internal framework used in the iOS SDK, is that something you're using in your ReactNative app?

[thorn anvil]

"@stripe/stripe-react-native": "0.1.4", "expo": "^42.0.0", running on xcode

[light hound]

I'm using a 3rd party platform, learnworlds. to sale my online course. they informed me that my api is restricted which is the reason why stripe is giving me an error message

[thorn anvil]

not sure might be firebase?

[bold basalt]

@thorn anvil can you try running expo run:ios and see if that works, rather than running through XCode?
and yeah AppAuth-iOS doesn't seem to be used in the Stripe iOS SDK but probably Firebase? https://github.com/firebase/firebase-ios-sdk/search?q=appauth&type=commits

[light hound]

HELLO

[thorn anvil]

same error ❌ ld: library not found for -lAppAuth

❌ clang: error: linker command failed with exit code 1 (use -v to see invocation)

› 2 error(s), and 3 warning(s)

Failed to build iOS project. "xcodebuild" exited with error code 65.

[cerulean pine]

:question: @light hound Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[bold basalt]

@thorn anvil did you add the firebase iOS SDK to your Expo project?

[velvet latch]

Hi just curious if in the stripe hosted checkout page, if there's multiple line items, is there a way to delete an item from the list? let's say the user changed their mind about one product but still wants to purchase another. I noticed you can only update the quantity but not remove the item, instead you need to cancel the whole order and start again

[crimson needle]

hmmm you should be able to bring the quantity down to 0 for any line items, 0 is even the default for minimum https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items-adjustable_quantity-minimum

what isn't possible is
1/ remove the last line item
2/ remove the last recurring price in subscription mode

[frosty mural]

Hello - newbie here. Does anyone have any experience using pagination for a customer's subscriptions?

[crimson needle]

@frosty mural sure, what's blocking you?

[frosty mural]

@crimson needle I've read the api docs, but I guess I'm just not really understanding how to access the next page of subscriptions using a customer's id.

[crimson needle]

What's your programming language?

[frosty mural]

using php

[velvet latch]

Nice! I had the minimum set to 1, I see that setting it to 0 gives your a prompt to remove it! Thanks again

[crimson needle]

@frosty mural so you have a customer that has more than 10 or 100 subscriptions active at once?

@velvet latch yay!

[frosty mural]

@crimson needle Right now - more than 10. I honestly don't know if I will ever have one with more than 100.

[crimson needle]

okay so what you want is to use Automatic Pagination https://stripe.com/docs/api/pagination/auto?lang=php

$subscriptions = $stripe->subscriptions->all([
  'customer' => 'cus_123',
]);
foreach ($subscriptions->autoPagingIterator() as $subscription) {
  // Do something with $subscriptions
}```
It will paginate automatically for you

[frosty mural]

@crimson needle Oh! Ok. that seemed way too simple! Thanks. 🙂

[crimson needle]

let me know if you encounter some issues

[frosty mural]

@crimson needle will do! thanks again...

[velvet latch]

one more thing, im using the "list all products" feature on a simple site using php, and I want to use the parameter to only list active products but not sure where to put it, im using php and here's an image to what I'm referring to

[crimson needle]

you put it in the array, it's a parameter at the same level as limit

[velvet latch]

so like this? $stripe->prices->all(['limit' => 5, 'active' => true]);

[crimson needle]

yep

though you lists prices and not products with that code

[velvet latch]

gotcha!

[worn wind]

new to the platform. how do I generate reports in a format that's legible? it's only coming off as html in notepad.

[crimson needle]

reports are exported in CSV not HTML, not sure what you see in Notepad but you want a spreadsheet software to open those reports

[worn wind]

thanks @crimson needle

[inner trail]

Hi there, what is the best way to process an early renewal payment of a subscription before the renewal invoice is auto-generated?

[crimson needle]

@inner trail that's mostly impossible unless you change the billing cycle to start now (but the future invoice will be a month from now instead of a month from the expected next invoice date

[inner trail]

Thanks, that's unfortunate. I'm able to see the upcoming invoice but I guess there is just not a way to create it early.

Is it a possible workaround to process a one-time payment / one-time invoice and extend the subscription current_period_end date somehow?

[crimson needle]

Technically yes but it will be a bad idea, it will hurt your metrics and future upgrade/downgrade and proration
We are working on what we call a pre-billing API and it's in a small private beta. No clear timeline but we want to ship this publicly in the future at least

[noble frigate]

I need to add some custom data to a Stripe charge so that I can automatically fulfill their orders based on the "line items" (as I think Stripe calls them). How can I do this with a payment intent?

[crimson needle]

@noble frigate There's no "line items" on Charge or PaymentIntents. Only on a Checkout Session. Are you using Checkout?

[noble frigate]

I'm using Stripe Elements to create a custom flow, I followed the tutorial seen here. https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements

[inner trail]

That sounds like exactly what we need. We've been a long time customer since the early age of Stripe, any way we can get access to private beta so we don't have to hack around the current limitations : )

[crimson needle]

@noble frigate okay so there's no line items support in this API in that case. You could use https://stripe.com/docs/api/metadatada but it's limited in size. You're likely better off storing this in your own database instead

[vocal wagon]

Hi, looking to start an online business in the UAE shortly. Its a tutoring company which requires payments from parents/students to tutors prior to each individual lesson. Money needs to be held for 24 hours after the lesson is completed before releasing to the tutor. Our company takes a certain commmision fee per lesson. Our web developers mentioned that Stripe cannot carry out all these automatic functions in the UAE right now. Is this the case? If so, when will you be able to do this? Regards 🙂

[crimson needle]

I don't think we can give access for now but let me ask internally first

[noble frigate]

@crimson needle so there’s no built in support for automating fulfillment of orders if you use stripe elements? How do people typically approach this then for example assigning subscription roles to users automatically after purchase?

[crimson needle]

@vocal wagon I'd recommend talking to our support team directly about this instead about what we support in the UAE: https://support.stripe.com/contact

[crimson needle]

I don't really understand the use-cases I'm sorry. Also if you use Subscriptions/Billing then you don't create the PaymentIntent yourself, we do for each Invoice which has line items

[vocal wagon]

@crimson needle thanks

[sage acorn]

Hi all. I'm creating a subscription with payment intent with payment behavior of "default_incomplete". No problem. But before the user "checks out" they can apply a coupon, and so I'm attempting to update that subscription with the associated coupon. Works great. BUT, when they proceed with payment, the coupon is not applied to the first invoice. It's applied to the next upcoming one. What might I be doing wrong?

[crimson needle]

@inner trail we're not ready to add more people to the beta for now sorry

[noble frigate]

My use case is to automate the fulfillment of an order after a payment is processed through stripe. The docs mention this a ton and this is incredibly common, so I know it’s possible in just wondering how to do it best with stripe elements

[inner trail]

Thank you for the update. In general, what can we do to become beta eligible for features in the future?

[noble frigate]

So if a user purchases a special privilege on the website, I want to automatically assign that privilege to their user account after the purchase is completed

[crimson needle]

@inner trail we don't really have a process for this I'm sorry.

@noble frigate I'm sorry you've lost me. Where do our docs mention this a ton exactly?
I'm really confused by what you're trying to do. PaymentIntents are used to collect a payment successfully. Fullfillment is something you own on your end today
But Is still don't know if you're using Billing for example

[noble frigate]

Yes, that all makes sense. I know that I need to handle fulfillment on my end, but I need to know exactly what product they purchased when a payment intent succeeded

[rotund marten]

Hi

[crimson needle]

@noble frigate that information would live in your own integration, not on PaymentIntent

@rotund marten hello

[rotund marten]

I am adding stripe webhook using Stripe::WebhookEndpoint.create I see that i have 10 webhooks already configured. But it is throwing an error saying i am over the limit.

Stripe::InvalidRequestError: You already reached the limit of 16 test webhook endpoints.

i see only 10 webhooks in the stripe test dashboard

can someone help me

[crimson needle]

Do you have an example request id (req_123) I can look at?

[rotund marten]

sure one min

[crimson needle]

it's likely that you have 16 endpoints but we only show 10 in the UI

you could use the API to confirm: https://stripe.com/docs/api/webhook_endpoints/list

[rotund marten]

i am not seeing any request id as it is throwing error only

is there a debug option i have to see more logs when i do Stripe::WebhookEndpoint.create ?

[kind python]

Hello I am trying to accept U.S and Canadian cards I followed this tutorial: https://stripe.com/docs/payments/without-card-authentication and I need help fixing some errors here is my code: https://replit.com/@KaviGupta1/US-And-Canadian-Cards-Stripe#client.js

[spark surge]

Just wondering quickly. Is there any plan to implement more local payment gateways in the near future. More specifically thinking about Vipps in Norway

[rotund marten]

@crimson needle Stripe::WebhookEndpoint.list.data.size returns 10

[crimson needle]

yes you can paginate https://stripe.com/docs/api/pagination or increase the limit limit

[rotund marten]

oh got it. Is there a way to increase my endpoint limit ?

[crimson needle]

no the limit is 16 and it can't be increased. There shouldn't be any reason to need more than 16. Did you maybe forget to delete odler endpoints?

@spark surge we do always work on adding more payment methods for sure, but no timeline for that one at least

[rotund marten]

ok thanks for your help @crimson needle 👍

[crimson needle]

@kind python looking. You seem to get a 404 on the /pay call. No idea why and I never understand repl.it as a UI so please bear with me as I try to debug this

[kind python]

Ok

[spark surge]

Ah okey, is there anyone planned currently. And is even Vipps on the list?

[crimson needle]

@spark surge I don't think it's on the list but we don't really talk about internal timelines publicly. I'd recommend registering your interest with our support team: https://support.stripe.com/contact

[quick harbor]

@crimson needle I know i can create a subscription with tiered pricing and metered usage to create an automatic weekly invoice. What if I want to create a weekly invoice with this subscription, but ALSO add another invoice item based on a sum of individually calculated transactions monitored during the week. They must be calculated individually in our backend so I can't just meter volume and multiply by one of the pricing models represented in Products.

[crimson needle]

you can add an invoice item to the invoice created each week/month. Create a webhook handler, use https://stripe.com/docs/api/invoiceitems/create to add the item to the new invoice

[quick harbor]

Ohh, i see. Does the period of the invoice item need to align with the period of the invoice?

[crimson needle]

No it doesn't have to though you can set it to what you want

@kind python okay so it seems like you created a basic HTML5 repl so it doesn't run your server code at all. It just loads index.html and runs with it. So when you hit /pay, it doesn't know what to do with it, there's no server running

You have to re-do a new repl and make sure to choose Node.js. Then you need to properly serve your view files (html, js, css). Usually you'd use something like https://expressjs.com/en/starter/static-files.html though I don't know how familiar you are with Node and Express yourself.
I made a really quick hack (thanks to @mighty hill showing me) and you can see https://replit.com/@radqdqdqqqdqd/EntireIvorySpreadsheets#index.js is working fine now

[maiden fractal]

I have a question, can I subscribe to a plan a user to connect?

[crimson needle]

@maiden fractal Can you try to reword your question differently? Sorry the words mean a few different things so I'm not sure what you are asking

[quick harbor]

Is it possible to do this without listening for the invoice.upcoming event. If i create an invoice item, it will automatically be added to the existing or next created invoice right?

[crimson needle]

You can create an invoice item, it'll be pending and then will be pulled into the next invoice when it's creatd

[quick harbor]

thanks!

[maiden fractal]

I subscribe a user to a plan, then I try to use connect with that same user, is it possible?

[crimson needle]

what do you call "a user" ? What does "use connect" mean?
When you subscribe someone to a price (better API than Plan) you have a Customer, which is the person paying.
An Account is the person that can receive funds because you accept payments on their behalf

[maiden fractal]

i know but im trying to connect an email and subscribe this mail in a plan same time but after 3 minute this mail is eraser from connect account

[crimson needle]

@maiden fractal I'm sorry, I am not following. I think you might have a lot more details than what you're asking for now
What are you seeing, what is your code, what error(s) do you get?

[maiden fractal]

-I have a plan of 3 dollars a month
-subscribe this email [e-mail]
-Then I connect this same email [e-mail] to connect
-Disappears in a minute from connect table

[crimson needle]

Okay how are you connecting the account exactly? Are you using OAuth?

[maiden fractal]

yes

express

[crimson needle]

Okay so I assume your code is incorrectly disconnecting the account right after connection. Do you have an example account id where this happened?

[maiden fractal]

yes

[crimson needle]

can you share that account id?

[maiden fractal]

acct_1JHyEhR4G4xoyGGY

[stuck ginkgo]

Within the context of MOTO

if I were to create a Customer, then create a PaymentMethod with the card details, then link the Customer and PaymentMethod

then, later, create a PaymentIntent with this PaymentMethod with the MOTO params

is this same as creating a Customer, then create a SetupIntent with the card details and MOTO params

then, later, creating a PaymentIntent with that SetupIntent

Are these approaches technically different? Both seem to work.

[crimson needle]

yep you disconnected the account right after connecting it. There's a bug in your code.
My advice here is to stop the whole approach. Ignore OAuth entirely it's deprecated. Create the Express account via the API https://stripe.com/docs/api/accounts/create and then use AccountLink for onboarding. Basically follow the guide at https://stripe.com/docs/connect/express-accounts

[maiden fractal]

😱

[crimson needle]

the new way is way easier @maiden fractal

so since it's likely a new integration, starting fresh is likely best

@stuck ginkgo MOTO should be used when someone gives you card details over the phone. so in the flow number 1, it doesn't make sense to say MOTO on the next payment intent right? It should be when you collect card details so the SI flow is best

[thorny vault]

As a test is it possible to use postman to request a payment intent from stripes server?

[crimson needle]

@thorny vault yep

[stuck ginkgo]

mmmm OK. Sounds gud

[quick harbor]

@crimson needle The usage api requires a subscription item id. If i'm currently updating usage using this api and someone on my sales team wants to update the pricing for the metered billing, will i now need to update the usage api with the new subscription item id?

I want to meter usage and then give my internal org the ability to update pricing on a subscription without having to update software to reflect new ids.

[crimson needle]

Depends how you do this really. If you add a separate price id then it will have its own subscription item id yes. If you change the price on a subscription item id, you'll have to clear_usage on change I think
the easiest is to test all of this in Test mode

[vestal trench]

Good afternoon! I have a question about the discounts on an invoice

I see there are 2 fields discount and discounts, but the docs only list discounts as a parameter to be sent. Do I need to create a coupon and add that to the discounts? Or could I just pass a number to the discount field to subtract that value from the invoice?

[crimson needle]

@vestal trench you can't pass discount yourself. Ignore it, it's an old property. Just use discounts

[vestal trench]

@crimson needle great thank you, and to do that I would have to create a coupon and pass that id correct? I couldnt just pass something like 20% correct?

[crimson needle]

Correct

[vestal trench]

thank you!

[thorny vault]

Where is the documentation listing the requirements for communicating with stripe's PaymentIntent server?

[crimson needle]

@thorny vault https://stripe.com/docs/api/payment_intents/create has everything you should need. We don't have docs for Postman specifically though we have https://github.com/stripe/stripe-postman

[simple dagger]

Hello there !
I can't get past this error :
No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe?
Everything was working fine until i changed my secret api key
I changed it everywhere but my code is crashing at everytransaction

Everything is happening here :

Stack trace does point to :
at Object.verifyHeader (/var/www/yoghiit.fr/api/node_modules/stripe/lib/Webhooks.js:117:13)
at Object.constructEvent (/var/www/yoghiit.fr/api/node_modules/stripe/lib/Webhooks.js:12:20)

[crimson needle]

the API key doesn't impact signature verification. Only the webhook secret matters

are you sure you're passing the correct value for endpointSecret? You likely want to log it to compare

[simple dagger]

it has been hours since i am on it, i don't even remember if i logged it, i will do it right away

Thank you for your speed answer !

[bleak breach]

@simple dagger because you're using express, make sure that you haven't set up a body parser before this route