#dev-help

1 messages · Page 117 of 1

manic harbor
#

Yes i know but the support is very bad

#

The chat told me 2 days ago all is good and now this

mortal tinsel
#

In order to make payouts, can we add fund to stripe connected account by bank transfer in stripe account? How long does that take?

crimson needle
#

@manic harbor please stop, this channel is for developers with questions about code and we already redirected you. You need to reach out to our support team directly https://support.stripe.com/contact/email

manic harbor
#

Do you know other discord of stripe comunity can help me? Please

languid tiger
#

I asked this question this morning:

Hi all; for a client I'm implementing Stripe Connect with Standard accounts on a platform which is mostly going to be used by private individuals; however the form the user is redirect to seems to be mostly targeted towards businesses. Is there any way to make it less daunting to fill in for private individuals?

And I was told that I had to use the business_type: 'individual' param. However, it only seems to change the default select for the business type in that form, however, the form isn't any less daunting. Users have to complete 10 form steps before they can start accepting payments. Is there any way to lower the hurdle for users (other than prefilling a few fields)? Can they somehow at least start accepting payments / selling digital goods with just their email adress and name? I can't imagine the conversion being very high on the form as it is

mortal tinsel
#

Thanks I see top-ups - how long before the funds are available (US Bank)

bold basalt
#

@languid tiger hello

crimson needle
#

@languid tiger no that is not really possible, there are strict rules and regulations for money movement around the world and a lot of information has to be collected upfront

languid tiger
#

@crimson needle thanks, guess we'll just have to prefill as much info as we can

mortal tinsel
#

Thanks I see this: US platforms add funds via ACH debit, and can take 5-6 business days to become available in your Stripe balance. You can request a review of your account for faster settlement timing in the Dashboard.

crimson needle
mortal tinsel
#

is there a charge to transfer from your own bank to stripe and vice versa?

old phoenix
#

In Stripe API calls in Django, do you use synchronous or asynchronous? Currently, I use asynchronous using Celery but that has been kind of unreliable. Should I just get rid of celery and do synchronous calls instead? What is the common practice?

crimson needle
#

@mortal tinsel I don't think there's a fee for Topups, but there are fees for Connect: https://stripe.com/pricing covers all our fees but you can ask our support team for more details

#

@old phoenix our official stripe-python library is synchronous, and our API in general is synchronous too so I'd recommend synchronous

mortal tinsel
#

also can i get started with out this step (Add business details to activate your account.) - to just test the code?

crimson needle
#

yes you don't need to do this for Test mode to work

mortal tinsel
#

thanks. To make payouts to vendors - what is the least cost to do that? Is there something like ACH pay outs that cost less than 2.9%?

crimson needle
mortal tinsel
#

Thanks - I see the fees for express and custom. Can our Vendors setup Standard accounts and then we have even less fees to pay them?

crimson needle
#

no you can not, with Standard accounts you are not supposed to transfer funds to them directly. You will need to use Express or Custom for this.

echo pollen
#

On the receipt page generated by Stripe that is emailed out, I see a "Receipt #" but that value isn't present anywhere in the charge.captured or payment_intent.succeeded events?

mortal tinsel
#

ok thanks for letting me know - is there a way to save this chat? i am on mac discord app...

crimson needle
#

@mortal tinsel not really, you could copy-paste the text

mortal tinsel
#

ok thanks

echo pollen
#

@crimson needle it's null in all cases so far from what I've seen. Is this a case of it just being a Test Mode thing?

mortal tinsel
#

as a dev can I create my connect account and then create some kind of test express account - just for testing without adding real bank accounts?

crimson needle
#

@echo pollen yes because in Test mode email receipts are not sent. If you force send a receipt in Test mode and then fetch the charge you'd see the property set properly

#

@mortal tinsel yes all of it can be tested easily purely in Test mode

mortal tinsel
#

GREAT thanks for all your help!

echo pollen
#

awesome, thanks for the help as well 🙂

rugged coyote
#

Hi @ all, since fewe days i have a big problem. i stucked in the entire documentation and examples for .net, i hope someone can help me here. My problem is:
return Response.Redirect(session.Url);
this line give me an error in the entire line. The error is in "session.Url" (session.Url is type void, but the application in Response.Redirect is a Task. What can i do?

#

can someone help me out with this problem...return Response.Redirect(session.Url); it is not working and the code is directly from Stripe. Have you here also code proof, befor publish?

crimson needle
#

@rugged coyote can you share a bit more code? Everything I'm looking at says Response.Redirect expects a string as a parameter.

echo pollen
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try adding async to your function signature and instead of Create do CreateAsync

#

and await that

rugged coyote
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the original is thi[HttpPost("create-customer-portal-session")]
public Task<IActionResult> CustomerPortal()
{
// Authenticate your user.
var options = new SessionCreateOptions
{
Customer = "cus_JmA1KXUMNL3y4O",
ReturnUrl = "https://example.com/account",
};
var service = new SessionService();
service.Create(options);
var session = service.Create(options);
string miUrl = Convert.ToString(session.Url);
return Response.Redirect(session.Url);
}s

#

thats the original code from stripe

crimson needle
#

which exact doc or sample are you following?

rugged coyote
crimson needle
#

thanks looking

deep parcel
#

Hello

echo pollen
#

you don't have the async in your function signature

crimson needle
#

@deep parcel hello!

deep parcel
#

i need help with my account issue

rugged coyote
cerulean pineBOT
#

:question: Have a question about your account @deep parcel?
While we're sorry to disappoint, this Discord is intended for technical questions and developer chat—we're not able to help with account specific questions. For help with your account please reach out to Stripe support directly at https://support.stripe.com/contact

rugged coyote
echo pollen
#

my example doesn't show the conversion to a string

#

oh, but you aren't returning that anyways

crimson needle
#

Hum I can't run our code either, feels like the code is just wrong

rugged coyote
#

when i use async nothing to await also no result

rugged coyote
#

ok great, let me give it a shot and try

#

[HttpPost("create-customer-portal-session")]
public IActionResult CustomerPortal()
{
// Authenticate your user.
var options = new SessionCreateOptions
{
Customer = "cus_JmA1KXUMNL3y4O",
ReturnUrl = "https://example.com/account",
};
var service = new SessionService();
service.Create(options);
var session = service.Create(options);
Response.Headers.Add("Location", session.Url);
return new StatusCodeResult(303);
}

#

thats have no error but i have not try it out....but the code is clean

viscid burrow
#

What is a good way to test that :dynamic_tax_rates are working? If I have TaxRates set up for CA and TX in the USA, would I just type in billing addresses from those states?

mighty hill
#

@viscid burrow Yep. Go through a transaction flow that should be taxed and see if it works as expected.

viscid burrow
#

OK, so we should pull all the tax rates in the account, but exclude those without which parameters?

The tax rate txr_1EB7WBGABbZHUFxpke4PYxum requires country parameter to be set. All tax rates provided as dynamic_tax_rates require country parameter.

mighty hill
#

@viscid burrow Sorry, I don't think I understand your question, can you rephrase?

viscid burrow
#

We are a Stripe Connect platform so the standard account holder creates tax rates. We just tried to pull all their tax rates and put them in the hash for :dynamic_tax_rates but they seem to have made a bunch of tax rates that don't meet your requirements (they did not have country). So what parameters are required on a TaxRate for it to be used as a :dynamic_tax_rate. Seems like in the dashboard you do not require country parameter but it throws an error when included in the hash.

mighty hill
#

@viscid burrow According to the API reference we require the Tax Rates you supply as dynamic_tax_rates to be in specific countries: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items-dynamic_tax_rates

We currently support the following countries: US, GB, AU, and all countries in the EU.

Stripe API reference – Create a Session

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

viscid burrow
#

The tax rate txr_1J8oZSGABbZHUFxpnk5MzGA4 requires state parameter to be set. Tax rates provided as dynamic_tax_rates require state parameter when country param is US.

#

Is there logic for each country. Like if US, then you need a state parameter. I imagine the EU and other countries have sub-categories as well. is there docs on this logic?

#

Are there docs with a table of what values are needed for various countries? Or is it only the US where you need a 2nd parameter of the state?

mighty hill
#

Pass the array of tax rates to line_items.dynamic_tax_rates. Each tax rate must have a supported country, and for the U.S., a state.

viscid burrow
#

OK, hmmm. So does Stripe Tax solve most of these technical issues so the standard Stripe Customer does not have to worry about adding jurisdiction etc. and dealing with immutable TaxRates already created?

mighty hill
#

@viscid burrow Yep, Stripe Tax is designed to handle a lot of these burdens so you don't have to.

viscid burrow
#

OK. Like.

#

Thank you! We are going to look more into Stripe Tax along with the standard fixed TaxRate. Thank you for your help!

mighty hill
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@viscid burrow No problem, always happy to help! 🙂

echo pollen
minor cipherBOT
#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

neon bronze
#

Hello, I have a question about the Stripe Test Cards for producing specific errors. I was under the impression that I would be able to add these test cards under the customer's account and that the error would show upon creating a charge. Instead, I am seeing the error when I try adding the card so it won't let me add the card at all.

#

is this excepted behavior or should I be able to add these cards still?

fair smelt
mighty hill
#

@neon bronze That's expected behavior. Cards are validated when attaching them to Customers, and the test cards you're using are triggering declines during that validation process.

However, we do have a special test card that can be attached to a Customer but will fail when you try to use it: 4000000000000341

cloud pasture
#

How do you refund with stripe ?

#

Never mind

#

Nevermind i think i found the API

neon bronze
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@mighty hill hm.. that’s kind of inconvenient because we were hoping to test those specific error messages in our sandbox environment, but currently can’t because we can only add the successful charge test cards. Is there any other way of doing this?

turbid stream
#

Hi,

I'm very confused about the stripe connect.

Firstly, copied the stripe connect url when click the testing OAuth button on stripe connect setting on Stripe dashboard.

Secondly, pasted above url to the 'register bank account' button on our app. The url is working, but our client filled in the forms, there is no stripe connect account on Stripe dashboard.

I'm not sure the reason why we could not create stripe connect account. Could you please let me know how to solve this issue?

Thanks,
Akira

Screen_Shot_2021-07-03_at_11.09.45.png
meager oasis
#

I've seen it take as long as a day for me

vocal wagon
#

Hello! I have different stripe accounts, and I created an API to receive all webhooks. I wouldn't expose this API servies n times (one for each account) on different endpoints in order to understand from which account I'm receiving webhooks. Is there a best practice here?

vocal wagon
#

Bonjour ma boutique Shopify le mode de paiement est géré par strip or quand je vais sur mon compte strip je ne vois pas l’argent que j’ai gagné ni les virements je comprends pas pouvez-vous m’aider s’il vous plaît

minor cipherBOT
#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

autumn birch
#

good morning I am having difficulty with Stripe verification, I first set stripe through WooCommerce and I could not verify because I needed client information, the following day I create another account directly through the portal and I was able to verify that, but now I have two store fronts and the WooCommerce Storefront cannot be verified. I am not sure where to go from here. Any thoughts?

fair smelt
#

Hello, is it possible for the client to access the metadata in paymentIntent.create?

reef jackal
#

hi! how are you guyz... i need help in transfering payments from stripe account to customer's bank account... is there any one who can help me? Thanks in advance

dense osprey
#

Hi! My credit card expired and I also lost it and I asking me for it numbers when I don not have it. How do I add a new card

minor cipherBOT
#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

craggy granite
#

Hi

#

Can someone help me please?
I am creating my first implementation with online payment and I need some help. I'm using checkout and I receive payment information on my webhook, while I'm in the trial version, and I want to know after making a payment, how many paid or succeeded messages I get on my webhook, why after making a payment I received different customerId from what I had received from the customer who registered to make payment, remembering that I'm in a testing environment

languid tulip
#

@craggy granite are you still around?

stuck radish
#

Hi, is there a way to remove country region selection from prebuild payment sheet?

#

in react native

dense umbra
vague lava
#

Hello,
With which event can we update our database via a Webhook, to know if a subscription has been renewed, that is, if the user takes a monthly subscription, update every month my database please..

frank mountain
#

for @stripe/stripe-react-native lib, is it possible to send in metadata to the confirmSetupIntent (https://github.com/stripe/stripe-react-native/blob/2b8fdd8/src/functions.ts#L244) api? i've tried sending data a couple of ways but it doesn't seem like it's picking it up.

{
      type: 'Card',
      billingDetails,
      ...cardData,
      metadata: {
        userId: user.id,
      },
    }

{
      type: 'Card',
      billingDetails: {
        ...cardData,
        metadata: {
          userId: user.id,
        },
      },
    }

it takes this data, but even here i don't see the postalCode that the CardField provides either. :

interface Params {
    country: string;
    brand: Card.Brand;
    currency?: string;
    expMonth: number;
    expYear: number;
    last4: string;
    funding: 'Credit' | 'Debit' | 'Prepaid' | 'Unknown';
    address: Address;
    name?: string;
  }

this example from the docs https://github.com/stripe/stripe-react-native/blob/master/example/src/screens/SetupFuturePaymentScreen.tsx#L83 says that the property name for postalCode is addressPostalCode is this correct?

split isle
#

Hi, I was trying to understand how to display and charge different currencies depending on customers' location

#

nodejs by the way

verbal sandal
#

Hi everyone,
I've been searching in the Stripe/Java documentation for a way to charge a card on the back-end side only (in a RESTFul API manner, without using the stripe.js library). Til today, I'm not finding any part of the documentation that explains how. Does anyone know how to do that?!
Maybe I didn't look hard enough. Can someone point me in the right direction?

tepid gust
verbal sandal
#

@tepid gust I was trying to communicate with stripe exclusively via my server sending the card info directly to my server and charge it from there.
My client is actually built in Flutter and Stripe doesn't seem to support Flutter...

tepid gust
verbal sandal
#

@tepid gust thank you for sharing this.
I stumbled upon this Flutter package but I wasn't sure if it is safe enough to add it to my project.

tepid gust
#

I don't know anything about flutter so I can't help you there 🙂 good luck

verbal sandal
#

Thanks a lot @tepid gust

minor cipherBOT
#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

meager oasis
#

Hi @verbal sandal, that's your best bet for Flutter, because if i recall correctly, while it isn't maintained by stripe, it is sponsored by them.

meager oasis
#

At what time is a PaymentIntent that's not completed, no longer capturable

#

is it at Midnight of the 7th day

#

E.G. Transaction happened at 8:36PM on 7/03/21, would it expire at 8:36PM on 7/10/21, or at Midnight on 7/10/21

minor cipherBOT
#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

steel tide
#

Hi everyone, quick one, is there any way we can add trial period on the checkout page?
const session = await stripe.checkout.sessions.create({ payment_method_types: ['card'], line_items: [ { price: subscriptionType, quantity, }, ], mode: 'subscription', allow_promotion_codes: true, success_url: ${req.headers.origin}/payment/result?session_id={CHECKOUT_SESSION_ID}, cancel_url: ${req.headers.origin}/hello, });
I tried to set it at the price level but there's a warning that the feature is not compatible with the checkout and it needs to be done at the subscription level. I checked the docs but I'm not exactly sure which part needs to be applied.

Do I need to change my code to something like this
await stripe.subscription.create ? It would be great if someone can point me to the right part of the docs.

Thank you!

paper sage
#

Hello guys, I'm trying to build a very simple "store" with Stripe but I'm unsure what event says that the customer paid and everything is ok to give them what they paid for. I'm using payment_intent.succeeded for now but not sure if charge.succeeded or another one is more suitable

ripe robin
#

@verbal sandal feel free to write me a dm if you encounter any problem with the package

verbal sandal
quasi flicker
#

hi everyone!

#

i don't understand this error why stripe.paymentIntents is undefined?

#

thanks everyone!

paper sage
minor cipherBOT
#

👋 Messages in this channel are unlikely to be seen by Stripe engineers on weekends. If you have urgent questions then you should reach out to Stripe support directly at https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

quasi flicker
#

however now i have this issue

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i don't understand what is client-secret string if it's not that..

upbeat grove
#

how can I make the connected account pay for chargebacks/frauds

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I am using destination charges

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payment_intent_data.transfer_data

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@quasi flicker still need help?

paper sage
upbeat grove
#

there could be many solutions for that. For example: If you are using checkout page, there is a success_url. You can use that also.

#

you can also listen to webhook for that. Could you tell me more about your scenrio

paper sage
#

success_url is where I'm redirected to but how can I differenciate customers there ?

#

As no data is passed to this endpoint

upbeat grove
#

what exactly you want to give your customer? and according to that I can share my suggestion

paper sage
upbeat grove
#

ok sec

paper sage
#

So for now I'm getting the user's email through webhooks but not sure what event is better to send them their ticket

upbeat grove
# 
success_url="http://localhost:3000/success/{CHECKOUT_SESSION_ID}",
#

you can do such format on ur success_url

#

are you using React?

paper sage
paper sage
upbeat grove
#

yes {CHECKOUT_SESSION_ID}

#

it will automatically add the id in the success url

#

on your client side, you can add the route handler.

paper sage
#

Ok, thank you

#

So once this url is called I'm sure that the client was billed and that money is on my end ?

upbeat grove
#

this will pic the id of checkout_session which you can then use to find out if the payment is successful or not

paper sage
upbeat grove
paper sage
upbeat grove
#

I would recommend you to also check the details of the checkout out after it is success because otherwise people can just open that success url manually and cheat you

#

the safest would be to use webhook for that. The event is called "checkout.session.async_payment_succeeded"

paper sage
upbeat grove
#

no the main thing to check is that if that payment belongs to that user

#

if some other user get access to that url, they will also get free ticket because you have not set a security measure to connect specific payment with specific user

#

if I have an app from where you can buy ticket. I would personally divert user to "purchase page" and use webhook to update that users purchase history. So frontend will call the database and display all history

paper sage
#

But using webhooks doesn't allow the system to the display the ticket on the success_url right ?

#

As it's not 100% sure that the payment is successful when the success url is called

upbeat grove
#

okay, let's discuss your use case first before picking the solution.
Do you instantly want to display a specific ticket info to that user after they make purchase or you want to just add ticket to their account, so that they can find it from their purchase history at later time?

paper sage
#

At least, the email have to be sent

upbeat grove
#

okay do the following steps

#

  1. create a checkout page with success_url="http://localhost:3000/success/{CHECKOUT_SESSION_ID}",

  2. On client side add a route handler which will handle "success:id"

  3. when this success page is rendered you should read the id which is in parameter

  4. After the page is mounted, you should use that id and send it to your backend

  5. and BE, create 1 more end point, which takes the checkout_Id and retrieve it's info

  6. There should return Ticket and set up email

# 
@app.route("/checkout-session/<id>", methods=["GET"])
def checkout_session(id):
    try:
        session = stripe.checkout.Session.retrieve(id)
        return (ticket )
    except stripe.error.StripeError as e:
        raise StripeException(e)
quasi mirage
upbeat grove
#

so your checkout is returning a url? but this url doesn't work from client side?

quasi mirage
#

Yep, I can see in the console log that the correct URL is returned, and if I manually navigate there it works, but when following the redirect it errors

upbeat grove
#

could you take a screenshot of that error

paper sage
quasi mirage
#

Terrible redaction because mobile but hopefully this helps

20210704_184242.jpg
paper sage
quasi mirage
#

I follow the redirect but that's the error

upbeat grove
#

what method are u using to redirect and what framework or library are u using on client side?

quasi mirage
#

Method is a GET and it's React (axios)

upbeat grove
quasi mirage
#

Thanks both, appreciate you're trying to do two issues as once!

upbeat grove
#

no, I mean are you using history.push(url)?

quasi mirage
#

Ooh I am not, I will have a look at that

upbeat grove
quasi mirage
#

Will give it a go, thank you :)

fast axle
#

im not showing any js errors either

echo pollen
#

The redirect to checkout from the server vs clientside is working great in all my testing so far. Great not to have extra javascript cluttering stuff up 👍

vocal wagon
#

@mighty hill hello,
Mind if I could DM you a question that probably doesn't fit here? It's not to do with support or anything, more just asking about what will happen to a sus website that's blatently copied Stripe

ashen moss
#

Does anyone know the number ?

tepid gust
vocal wagon
vocal wagon
#

I'm new to stripe. My payment page does not display any stripe errors. Insufficient funds, rejected card, nothing. It works perfectly on the server-side. In the client-side however, the only message it shows is: success or it requires action and nothing else. the code is based on https://tinajam.wordpress.com/2020/02/20/stripe-php-api-with-strong-customer-authentication-sca-and-3d-secure/ The payment works fine, it just it doesn't show any error in case the card is declined or it doesn't have enough money etc.

bleak breach
vocal wagon
#

"code": "card_declined",
"decline_code": "do_not_honor",

#

"message": "Your card was declined.",

bleak breach
#

That means the decline came from the issuing bank, it's unlikely to be a problem with your code

vocal wagon
#

but the same happens with insufficient funds. i mean, my customers have no idea why they can't pay and they spam the pay button like hell.

bleak breach
vocal wagon
#

thank you

vocal wagon
#

ok, i'm doomed.

bleak breach
#

Why do you say that?

vocal wagon
#

To use confirmCardPayment you need the secret client key generated right ? but everything get stuck after PaymentIntent::create when using a card with no money/declined/any issue. there is a mistake in that code or missing code and i'm not smart enough to get it right

bleak breach
#

Are you passing confirm: true when creating the PaymentIntent?

vocal wagon
#

yes

#

$intent = \Stripe\PaymentIntent::create([
'payment_method' => $json_obj->payment_method_id,
'amount' => $Total,
'currency' => 'eur',
'customer' => $customer,
'metadata' => $metadata,
"description" => $ProductName,
'confirmation_method' => 'manual',
'confirm' => true,
]);

#

if i put a die(""); message above, it shows, if i put under it doesn't show anything

#

if (result.error) contains nothing

bleak breach
#

That would be why, with confirm: true Stripe will immediately attempt to confirm the payment. In cases where a card doesn't require 3DS it'll attempt to make a charge. In those cases your PaymentIntent creation would return an error in the case of declines

#

So you'd have to return the error to your client or else your users won't know there's a problem

#

Or you could remove confirm:true and do all the confirmation on the client (this is recommended)

vocal wagon
vocal wagon
upbeat lark
#

If I get 400 response ( Invalid Request Error ) when trying to create payment intent, does Stripe create the payment intent object and then send the payment_intent.payment_failed webhook ?

teal cobalt
#

Hello, does Stripe Radar cover our disputes and fees even if we use our own custom checkout using Stripe's API? We don't use the pre-built checkout.
Or does Stripe Radar even work even if we use our own custom checkout using Stripe's API?

meager oasis
teal cobalt
meager oasis
#

I believe radar only functions using Elements or Checkout

#

You shouldn't be passing card data to your server anyways, PCI-DSS Level D is hell

#

it's hundreds of pages of compliance documentation, and getting a security firm involved

#

versus

#

Clicking a checkbox, signing a sheet of paper, and sending back to stripe

teal cobalt
#

Got that! Thank you. 👍 👏

upbeat lark
#

So it looks like there are two types of 400 error ( invalid request error ): Red and Yellow. Red one doesn't create a PaymentIntent object while yellow one does. Is that right ?

#

testmode_charges_only is an example of yellow 400 invalid request error. It creates the payment intent object but why is it different than other 400 errors ?

bleak breach
#

It looks like your javascript is already set up to do that, you just need to tweak your PHP code to actually return an error, if there is one

vocal wagon
#

That's the issue. i tried. from what should i fetch the error ? can you give me an example please?

bleak breach
vocal wagon
#

Thank you

#

works fine

#

You're the best 💪

lapis ember
#

Hi .. I was wondering is someone could answer hopefully a quick question on Stripe customer 'status' ..... we have a developer who has used the successful payment of a subscription within Stripe as the 'if/then' ... if payment is successful / then do this ... however, this is not allowing for a free subscription whereby no payment is required. Is there an all encompassing status that would include successful payment and free subscribers ... eg - status = 'complete' or the like which would be better for the if/then type statement. many thanks in advance

lucid raft
#

@lapis ember what business logic is executed in the then statement?

lapis ember
# lucid raft <@!861455040378830880> what business logic is executed in the `then` statement?

I am not sure of the exact technical components - however, if a payment is successful, then the status in our (non-stripe) database is updated and the status goes from pending to active. So if successful payment, make vendor status 'active' ... this 'active' status triggers various automated emails and allows for full backend access to the vendor. I am presuming there is a status within Stripe for the Stripe customer (our vendor) which is recorded 'after' the payment is successful?

lucid raft
lapis ember
split yoke
#

Anyone else have customers get duplicated with WHMCS linkage?

bleak plank
#

Because of COVID-19, I can not handle extra bank cards. Can I apply for 2 accounts with only one bank card?

lucid raft
#

@split yoke I would suggest you to reach out to WHMCS support on this.

#

@bleak plank You can use the same bank account for different Stripe accounts.

clever crystal
#

Hi everyone,

I have a question regarding distributing payments among different users within our platform. (Someone pays and the amount is split between a number of other users).

Could you confirm the following assumptions ?

- To receive payments, each user (Stripe customer) needs to have a connected account.
- If the above is correct: our requirement is to create a Stripe account per Stripe customer through our platform. Therefore, "Custom" and "Express" accounts are our options ("Standard" account is not, we are willing to create the customer through our application only).
- Since our startup is based in the UK, creating "Custom" connected accounts is not an option for us. It is fully supported only in the US yet.
- We prefer not to redirect users to some external link, while by going with "Express" connected accounts, Stripe would generate links to open in our front-end/mobile side and let Stripe take care of the rest of creating accounts. And this is the only way we can create accounts using Express accounts option.

My questions:
- Do we have another option, which has not been listed in the documentations (or it is and I have missed it) to create connected accounts fully through API in the UK AND Stripe would verify the bank account validation (if it belongs to the user, etc.) ?
- Does stripe validate bank accounts when creating "Customer" connected accounts?

lucid raft
#

To receive payments, each user (Stripe customer) needs to have a connected account.
Correct

If the above is correct: our requirement is to create a Stripe account per Stripe customer through our platform. Therefore, "Custom" and "Express" accounts are our options ("Standard" account is not, we are willing to create the customer through our application only).
Correct

Since our startup is based in the UK, creating "Custom" connected accounts is not an option for us. It is fully supported only in the US yet.
this is not true, You can use custom connect in UK

We prefer not to redirect users to some external link, while by going with "Express" connected accounts, Stripe would generate links to open in our front-end/mobile side and let Stripe take care of the rest of creating accounts. And this is the only way we can create accounts using Express accounts option.
We recommend you to create an an account then an account link which you can show to your users; Stripe will auto collect all the required KYC information.
Else, in custom connect, you can create the account and provide the KYC information required through API https://stripe.com/docs/connect/identity-verification-api

Handling verification with the API

Learn how Connect platforms can use webhooks and the API to handle identity and business verification.

#
  • Does stripe validate bank accounts when creating "Customer" connected accounts?
    No, Stripe will only perform basic format validation; it is possible that the account number provided by your customer is invalid
#

In this case, you customer won't receive the payout

#

But it is fine, the money will stay in your customer's stripe balance; you can notify them to provide a valid one and you can payout to them again

clever crystal
#

fantastic, thanks @lucid raft
Just about the part u mentioned that custom account is available in the UK.
It is stated that Custom accounts are generally available in the U.S. and are in beta in all other countries. here: https://stripe.com/docs/connect/custom-accounts#requirements
That's why I felt like custom account should not be safe to use in production environment, in the UK.

Using Connect with Custom accounts

Use Custom accounts with Connect to control your users' entire experience.

gritty spindle
#

Hi there. Can you guys help me checking the payment intent pi_1J9kfXKscTKNxsxlWnbyZ403? Why was my payment being declined? I have valid card but the Stripe said I have failed to add them to source.

lucid raft
#

@clever crystal you can definitely use it for UK platform ; please write in to support if you have any problems using Custom Connect.

#

@gritty spindle your customer does not have a credit card saved; thus the payment of the invoice failed. how did you save the card to your customer cus_JnKUnzZcA1X4RU ?

gritty spindle
#

I did use createSource()

#

The code works fine with test card but then I use live card in prod, Stripe declines it.

lucid raft
#

Saying all that, what is your code of createSource?

#

Creating source does not necessary means you are saving the source to the customer

gritty spindle
#

It fails when createSource

lucid raft
#

what is the error?

#

and do you have a source id? src_xxx?

#

or request id? req_xxx?

gritty spindle
lucid raft
#

yup, if creating source fail, you sure will fail the invoice payment because it requires a card to complete the payment

gritty spindle
#

402, fail to add source, which is working in the test env with test card

lucid raft
#

yeah, because in testing mode, we don't really call the banking system to perform any validation on the card because it is a fake card

#

but now, when you save a source to a customer, Stripe would verify the card with the bank

#

and the card issuing bank declines the card

gritty spindle
#

So you mean the card is invalid itself rather than the code

lucid raft
#

I don't get what you mean

#

Issuing bank can decline a card for many reasons

gritty spindle
#

I mean according to what you said, my card is invalid because it is declined by the bank. And Stripe doesn't record the reason, just say generic decline.

lucid raft
#

decline does not mean the card is invalid. It just means that your card issuer declines it (validation is nothing but a $0 charge).

#

The generic decline error come from the issuing bank

#

The card issuer might reject the validation / transaction for some risk reason

#

you will have to reach out to the card issuer.

split viper
#

Hey, im trying to implement the prebuilt checkout using .net and the SessionService.Create method that returns a checkout.Session does not contain a url. So I cant redirect to the checkout. Even the sample code does not compile with this issue. Is there an issue with this at present?

mellow spear
remote parrot
#

Hi - I am using shopify and have stripe payment enabled - I wanted to ask - we do sales locally in Hong Kong and the site is in HKD currency. The local government has issued a $5000 spending credit to a certain type of mastercard. I am wondering can stripe detect the type of card used (HK) and process this payment? This funding scheme only applies to Hong Kong based retail, but I think Shopify is Canadian based? Shopify told me to contact stripe directly

mellow spear
remote parrot
#

I see thank you timebox!

mellow spear
#

You're welcome!

split viper
mellow spear
#

Awesome. You're welcome!

vocal wagon
#

Hello, someone available to help ?

mellow spear
#

@vocal wagon Hi - what's up?

vocal wagon
#

I can't find concrete answer about invoicing in future (scheduling invoice for future date), is that possible with stripe ?

mellow spear
vocal wagon
#

ah, yes, I know about subscriptions, but I'm asking about one-time payment through Invoice ?

mellow spear
#

You could do that with Subscription Schedules with just a single iteration.

#

I think. I haven't actually tried it - so you should test it. 🙂

vocal wagon
#

Yes, I understand, thank you .

mellow spear
#

You're welcome!

vocal wagon
#

@everyone I am using stripe with magento 2. 3ds card works fine with magento 2 checkout but when I check same with Magento API(payment api) it throws an error: TypeError: Return value of
Magento\InventorySales\Plugin\Sales\OrderManagement\AppendReservationsAfterOrderPlacementPlugin::aroundPlace() must
implement interface Magento\Sales\Api\Data\OrderInterface, null returned in
vendor/magento/module-inventory-sales/Plugin/Sales/OrderManagement/AppendReservationsAfterOrderPlacementPlugin.php:214
Can someone please help me out with this.

mellow spear
vocal wagon
#

I did, but I didn't get any reply from them and it's very urgent for me.

mellow spear
#

Unfortunately I don't think anyone here knows much about Magento so you may have to wait - or debug it yourself I guess.

glass pilot
#

Wow..super happy you guys have a Discord now!

#

I have a quick question (as i couldn't find the docs for the specifics on this).

I have a platform with multiple connected accounts. We have already plumbed in some application fee logic to send fees to the platform as part of direct charges. We have a requirement now that for SOME transactions we need to split some other fees to another bank account. Is it possible to breakdown charges like the following:

  • $100 Charge to Connected Account
  • $10 Fee to Platform Account
  • $10 Fee to another bank account?

Connected account gets $80 (ignoring stripe fees for simplicity)

#

From looking at the documents i can only see a single application fee object without ways to split this..

golden cosmos
glass pilot
#

We have global franchisees however this specific example only takes into consideration a branch from the same country as our platform account is based

#

SGD - SGD

#

When doing transfers, are these done pre or post fees from stripe?

#

and finally..can you do both application_fee and transfers on same transaction (as simply adding a transfer for specific transactions may be easiest implementation)

#

ahh crap..just noticed that this flow (transfers) assumes money goes from Platform to connected...i need to charge on connected and then transfer from them to another party....

golden cosmos
#

what would happen is that :

  1. you make a destination charge on the connected account (with the on_behalf_of parameter if necessary)
  2. you take an application fee from the connected account
  3. then you can transfer part of the application fee received to another party (connected account)
glass pilot
#

so money goes Connected > Platform > [Another Connected for additional fee collection]

golden cosmos
#

yep!

#

@glass pilot if you don't include the source transaction, what will happen is that the funds will be immediately transferred to the connected account from your available balance.
However, this isn't great since the funds (from the charge) may still be "pending" - you're essentially "floating" funds which are not yet available to the other connected account - hope this all makes sense

glass pilot
#

yea i think so..

#

thank's for your help!

golden cosmos
#

yw!

glass pilot
#

@golden cosmos - just for clarity..when doing transfers to another party..do they have to be a connected account themselves or can i transfer directly to a bank account? (this fee recipient is just an external investor who is taking a fee so they don't process transactions and just get $$$)

#

I would just rather not have to go through the pain of setting them up as another connected account that's all.

crimson needle
#

@glass pilot yes you need a connected account today, you can't just send funds to a bank account. There are strict rules and regulations around money movement and we need to collect details information about the recipient of the funds

glass pilot
#

ok..thanks for clarifying 🙂

brittle summit
#

@bleak breach, for one-time payments, can I create products in stripe for that. If yes, can I track them like how many people buy a product?

mellow spear
#

@brittle summit I don't think there's a way to track it in Stripe at this point, I think you need to do it on your side.

tight summit
#

hello, how i can add SEPA direct debit to my website

dry hatch
tight summit
mellow spear
cerulean gull
#

Hi all!

mellow spear
#

Hi!

cerulean gull
#

Subscriptions with Checkout offers prebuilt hosted forms to collect payments and manage subscriptions. We require additional information from customers during checkout. Was wondering how we can grab this custom info?

mellow spear
#

You'd have to grab it either before or after the Stripe Checkout process - likely before is the best place - in your own form.

cerulean gull
#

Thanks timebox

shut berry
#

I need a Stripe executive to know more about international payment collection for my business.

#

I tried contacting the email support, no help.

mellow spear
#

@shut berry This place is for technical integration questions. For more general questions, Support would be a better place for you to contact.

quasi flicker
#

hi everyone!

#

i have this error when ii run this code:

#

someone know what i need to give in parameter like client_secret?

#

thanks a lot

#

it's just pi id

#

or pi secret client?

mellow spear
#

Where are you running this?

quasi flicker
#

in front to get the status of pi and make or not the 3ds confirmation

alpine depot
#

RN related question: Is there a way to set up payments (native or credit card) outside the component? We user GraphQL and Statelinks quite extensively and doing all the payment setup in-component is kinda breaking our coding norms.

meager hawk
quasi flicker
meager hawk
quasi flicker
#

the client_secret is the return object of intent creation?

meager hawk
#

@alpine depot I would assume not, but maybe open a Github issue on https://github.com/stripe/stripe-react-native with a full description of what you're trying to do and some pseudo-code of how you'd prefer your usage of the library to look so we can look into the feedback!

quasi flicker
#

i thought that it was just a string

meager hawk
#

it is just a string.

vocal wagon
#

Hey! 🙂 I also have a question about PaymentIntent (I'm using rails/js), I keep getting this error, yet the account that is the destination is a test account has a ‘complete’ status. This 'completed' connect account for @workshop.trainer.user.connect_uid matches the connected test account id on my stripe dashboard (which is where I’m trying to send the money) and is not the platform's account id or the current user's account id, any advice?

Screenshot_2021-07-05_at_10.36.45.png
meager hawk
vocal wagon
meager hawk
#

cool! there's no reason to ever use an API key belonging to the connected account

quasi flicker
#

ok sorry for my questions but what the easiest solution to check the status of payment intent (required_captured ect..)

reef charm
#

Hello guys. I have an issue that just came up recently. For some reason all payments are being shown as uncaptured

meager hawk
#

@quasi flicker the code you have seems like a good approach

#

@reef charm do you have an example payment ID for that? (pi_xxx / ch_xxx)

reef charm
#

pi_1J9XewCIAqtD1tun1NEXnMGg

#

I tried capturing manually and the order still did not appear in my backoffice - prestashop

#

i am using a stripe module for prestashop

#

the last successful payment I received was on 01/07

quasi flicker
#

thanks a lot for your quick answer

meager hawk
#

@reef charm I'd suggest reaching out to Prestashop as it seems to be an issue on their side and I don't know much about how that plugin works.

#

@quasi flicker it's a field of the object. So e.g. if you use PHP on your backend and have like $pi = $stripe->paymentIntents->create([...]); then it would be $client_secret = $pi->client_secret; . It's hard for me to be more specific.

quasi flicker
#

i'm in node.js

#

it's my return object of create intent

meager hawk
#

to clarify that's the response object your frontend is seeing, your screenshot is from the browser devtools Network tab in Chrome right?

quasi flicker
#

exactly

#

but the payment intent is create in my front end

meager hawk
#

but it can't be because that would imply you are using your secret key sk_test_xxx in your frontend code, which you must never do. I'm quite lost.

#

Anyway, what code do you use to make the request shown above and handle the response? I can probably show you how to get the client_secret from it(your screenshot shows it's part of the response so you just need to read it from the JSON).

lyric iris
#

Hi. My Dev team are trying to integrate the express setup and have said they are struggling to find where they get all of the customer / payment information from. We currently have the screen on the left, but we are trying to get something more like the screen on the right shown in the demo. Can someone provide guidance on this please?

unknown.png
meager hawk
#

I don't really follow what you're asking without a more specific question about your own scenario. The screen on the right is a demo application with its own business logic(like "recent rides" is coming from a business logic database(the code is all public at e.g. https://github.com/stripe/stripe-connect-rocketrides/blob/f38e8595b39dfb713ace40482342852b304fb1d3/server/models/pilot.js#L85 ) so it's not really something that can be generalised. The general bit, the balance of the Express account, uses the approach I mentioned above (https://github.com/stripe/stripe-connect-rocketrides/blob/f38e8595b39dfb713ace40482342852b304fb1d3/server/routes/pilots/pilots.js#L30-L44)

lyric iris
#

The express account will be taking in payments. These payments I assume will have an amount, the name of the buyer, and the date/time, like on the demo. These will all be then presented in a list, like on the demo.

How do we pull all that data together and present the screen, like the one in your demo to your customers?

meager hawk
#

That's the core of the application you're building though, so that's a massive question, there's not a one-line answer I can give you

#

Are you using Direct or Destination charges? I assume Destination. The amount/buyer name of the customer is part of the Charge/PaymentIntent object on the platform in that case

lyric iris
#

Destination

meager hawk
#

when you process a payment you can write something to your local database with the details of the transaction per your business logic , like who paid, to which account, etc, and can pull some of the info from the relevant Stripe API objects

ember yarrow
#

Hi all!

meager hawk
#

This is all business logic at the core of what you're building — the dashboard/user management that your users log into when they are onboarded to your system. Stripe's Express dashboard(your left screenshot) helps with managing the user's payout settings and such, but you are building the business logic dashboard of your system.

#

@ember yarrow hello!

ember yarrow
#

ahah. thought i had an issue but discovered stripe CLI no idea that existed, life = easy jaja

lyric iris
vocal wagon
#

Hello, I need assistance about payments

#

Who can help me? thx

meager hawk
#

@vocal wagon I can try to help — what's the question?

lyric iris
meager hawk
#

yes this is a channel aimed at developers so seems like a good idea

vocal wagon
#

Hello. The matter is, I'm still waiting for a payment that should have been on my account on 2nd of July, but I still don't find it on my bank account. What's going on?

tacit ibex
#

Hi guys

lyric iris
#

I did ask that when I join, my team are native arabic, so I often end up making sure the questions are well worded, but I think here it's better direct.

vocal wagon
#

Why so many days for checkout?

#

My customer is waiting for an answer

meager hawk
#

@tacit ibex hello there

lyric iris
#

@meager hawk meet @tacit ibex this is one of our lead developers who is working on the Stripe Express integration. @tacit ibex I'm not sure if you can see the conversation we've had already, but if not I'll copy and paste to you externally. Over to you.

vocal wagon
#

Sorry sir, I need a chat assistance

tacit ibex
vocal wagon
#

And I have to fix this problem asap

meager hawk
#

to be clear this is not somewhere I can directly consult with you 1:1 on your entire integration :p: — it's ad-hoc developer support. But if you have specific questions after reading the docs or so on that's something I can help you with.

vocal wagon
#

bonjour jai besoin d'aide pouvez vous mecontacter

tacit ibex
cerulean pineBOT
#

:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

cobalt pendant
#

hello there, i cant find a Stripe test card which can be added as a pm which will return a declined error during the invoice payment.
I am trying to imitate a successful first subscription payment but the second one is declined. For this im creating the sub w a 4242 card, then I change the card (cant find one), reset billing anchor, and trigger invoice.pay again in order to have a invoice.payment_failed hook

#

i had one at some point but cand find it anymore from the doc :/

lyric iris
meager hawk
#

@lyric iris your colleague is right(as I described above)

cobalt pendant
#

Perfect ty

lyric iris
meager hawk
#

as I mentioned — this is all business logic at the core of what you're building — the dashboard/user management that your users log into when they are onboarded to your system. Stripe's Express dashboard(your left screenshot) helps with managing the user's payout settings and such, but you are building the business logic dashboard of your system.

Stripe is involved because obviously you process the payments there and our API objects have the data, but the overall concept of "service provider provided Service X to Customer Y at Date Z with Details xyz" (and then showing those details to your service providers on their dashboard on your system) is a higher level thing that's part of your database/business logic, the Stripe payment object ID and details pulled from that , would form part of it.

cobalt pendant
#

can i reset a sub billing anchor from dashboard ?

meager hawk
#

@cobalt pendant it's an option in the Edit Subscription page yep :

unknown.png
obtuse hamlet
#

How I can get the S2S Postback URL from each unique offer of Stripe?

meager hawk
#

@obtuse hamlet hi! I don't understand the question I'm afraid(what is a "S2S Postback URL" and what is an "offer"?)

fluid parrot
#

test

meager hawk
#

@fluid parrot hello there

obtuse hamlet
quasi mirage
meager hawk
#

@quasi mirage what's the exact issue? There can be some issues depending on how you implement the redirect(things with redirecting with a POST) but there's nothing specific to Lambda that should be directly related

quasi mirage
#

So I've set the "Location" header and status code 302, the client receives them but when the client connects to stripe, it gets an Origin null error

meager hawk
#

@quasi mirage hmm let me think about this/try some things

quasi mirage
#

Thanks, if you need me to share the code I am happy too, it's using python and react (axios)

fast kayak
drifting hatch
#

Hello all !
I have created subscription, and I would like to know how to know when the subscription ends ? I didn't found an event to listen to

worthy crane
#

Hello, I have a question regarding Stripe Connect, where a platform we're developing will collect a payment, deduct a fee for the use of our SaaS and then transfer the remainder to the service provider. It seems that there is no extra PCI DSS compliance required when following the guide linked below, as all the card details are handled by Stripe with Elements (iframe). Is it correcly understood, that we don't need seperate PCI compliance? https://stripe.com/docs/connect/collect-then-transfer-guide?platform=web

Collect payments then pay out

Collect payments from customers and pay them out to sellers or service providers.

meager hawk
#

@quasi mirage so you use an XHR to hit create-checkout-session instead of a form POST submission? That's likely the issue, if you're doing things that way it's probably better to have the backend return a string/JSON object and just set window.location in JS.

fast kayak
meager hawk
worthy crane
drifting hatch
#

@meager hawk Ok, if subscription is "canceled at period end", so the user does not want to automatically renew it, when it arrives to its end, that send the customer.subscription.deleted.
If the subscription is automatically renewed , do I will recieve the "subscription_schedule.expiring" 7 days before the end ? (I assumed that subscription_schedule events are for subscription that are automatically renewed)

quasi mirage
meager hawk
#

@drifting hatch if it's cancelled at period end, yes you get that event at the end when it's cancelled!
Your second sentence is not really true, SubscriptionSchedules are a whole separate thing and not really involved. What do you mean by "the subscription is automatically renewed"? If you just mean, the subscription recurring each month, you'd generally use invoice.paid event events to keep track of that per https://stripe.com/docs/billing/subscriptions/webhooks#tracking , Schedules are something else entirely.

#

@quasi mirage axios requests are all XHRs yes

#

redirecting from an XHR enforces CORS which is why you get that error

quasi mirage
#

ah interesting, thanks @meager hawk, would a fetch be better or is window.location okay?

meager hawk
#

well fetch is exactly the same as making an axios request

quasi mirage
#

ah damn, can tell I am not a JS dev

meager hawk
#

if you're going to do things this way you should change the backend to return the url in the HTTP response, parse it from the response handler in JS, and set window.location to it

quasi mirage
#

Great, thank you, I will do that!

drifting hatch
#

How can I get the invoices linked to a customer (an history) ?

#

(a customer can have a subscription, then delete it, and days later get a new one. I would need to access all his invoices)

meager hawk
drifting hatch
#

oh 😅 Sorry, I looked for something more complicated. Missed that doc

cobalt pendant
meager hawk
#

@cobalt pendant yep, seems like it would work

cobalt pendant
#

thats weird it seems the hook is not triggered

meager hawk
cobalt pendant
#

in order to notify user something went wrong i listen to invoice.payment_failed, then i check if its part of a subscription, if so i notify user his infos is wrong and sub payment has not been able to b collected. But it looks like the hook is not called

meager hawk
#

I'd need to look at your specific example sub_xxx . I think there are some updates where the customer's card gets charged without creating an invoice as such and resetting the anchor might be one of those(so it's not a perfect test to do things the way you describe unfortunately)

#

to explain my comment above, when a trial ends, a renewal invoice is generated, so using trials is the easiest way to test recurring invoice behaviour

cobalt pendant
#

but i do need to wait an hour ?

meager hawk
fluid parrot
#

To link an account into a platform (as connected account), developer access to that account is enough?

cobalt pendant
#

can i set a trial end date to do what u described above in this sub schedule ?

meager hawk
#

@fluid parrot no, Owner or Administrator is needed to approve an OAuth connection as far as I know

fluid parrot
#

ok, thanks

meager hawk
# 
let customer = await stripe.customers.create({
    email: "test@example.com",
});

let pm = await stripe.paymentMethods.attach("pm_card_visa", {customer: customer.id});

let subscription = await stripe.subscriptions.create({
    customer: customer.id,
    default_payment_method : pm.id,
    items: [
        {
            plan: "plan_DQYe83yUGgx1LE",
        },
    ],
    expand : ["latest_invoice"]
}); 

// simulate failure
pm = await stripe.paymentMethods.attach("pm_card_chargeCustomerFail", {customer: customer.id});
await stripe.subscriptions.update(subscription.id, {
    default_payment_method:pm.id,
    proration_behavior:"none",
    trial_end: moment().add(30,"seconds").unix()
})
unknown.png
#

that's the basic idea of how I test this at least @cobalt pendant , I force a recurring invoice with a trial and then try to pay it through the dashboard

#

though it actually doesn't generate a invoice.payment_failed event either, since those only happen when the payment 'naturally' fails from the recurring Invoice process unfortunately :/ So as I said, waiting an hour is the technically most accurate simulation. Sorry, this stuff is quite a pain to test. Once you've done it once though it's not so bad since you can look at that example subscription and events, and you can create a bunch of subscriptions in this scenario and build up lots of testing data.

cobalt pendant
#

AH, i added a trial end date to the first phase, added a new pm method w (4000000000000341) to the customer, then triggered the charge from the sub invoice in the dasbhoard but nothing happened

#

actually something weird happened the invoice says paid for $0 lmao, it got created after 90 sec (end of trial date)

meager hawk
#

it could be many many things, like probably proration cancels out the cost, I'd need to look at your specific sub_xxx or in_xxx really

cobalt pendant
#

sub_JnRaHNn0lD5wrK / in_1J9qhBDEtaVUCGWzu8aNJ11S

#

could it be a trial invoice corresponding to $0 ?

meager hawk
#

yeah that's just the invoice that's generated when starting a trial, it's always $0

cobalt pendant
#

ohh ok got it

meager hawk
#

you can ignore that one. It's the upcoming one that's currently a draft which represents the actual recurring payment

cobalt pendant
#

another one is generated now with the correct amount

meager hawk
cobalt pendant
#

yeah was about to send u the ID

#

if i click on charge customer you are saying the invoice.payment_failed wont b triggered either ?

meager hawk
#

ah, it did generate one, my bad

#

so yeah, that should work as a test.

cobalt pendant
#

ok it worked dance

#

tyvm

meager hawk
#

yay!

lyric iris
#

Hi. In express/destination accounts. If we set up a refund, is there a mechanism to ensure that the seller, rather than us, pays the Stripe fees.
I.e. if a $10 payment is made, and then refunded, we will get hit with Stripe fees both ways if we just reverse the transfer. Is there a mechanism to take $10 + Stripe fees from the client instead?

meager hawk
#

@lyric iris not really no, if you use Destination charges the platform is liable for refunds. You can reverse the transfer yes but you still lose out on the Stripe fees, that's just how it works. You can only reverse the amount transferred to pull that back.
You would set up your application fees/business to cover the cost of potential refunds basically.

lyric iris
#

ok thanks

#

Do you know if we face Stripe fees on both the initial payment and the reverse payment?

fathom mantle
#

Hi, i got (maybe a bit of a noob) question regarding payment methods. So how can i add them? i downloaded the example checkout from stripe and of course the only payment method is by card. How can i add local payments and other, more known like apple pay?

#

Thanks very much in advance

meager hawk
#

@lyric iris the only fee is the payment processing fee on the original Destination charge. You don't get that refunded when refunding the payment, but there's nothing else(like no fee for reversing the transfer itself)

#

@fathom mantle I would start here ! https://stripe.com/docs/payments/payment-methods/overview Assuming you're using PaymentIntents and Elements directly then each method has a specific integration (e.g. https://stripe.com/docs/payments/ideal/accept-a-payment?platform=web) If you use Checkout itself then it's generally just a matter of adding it to payment_method_types, e.g. https://stripe.com/docs/payments/ideal/accept-a-payment?platform=checkout#enable-ideal-as-a-payment-method ) [not sure what you refer to exactly with 'the example checkout from stripe' as we have a few products and ways to integrate]

fathom mantle
#

Backend=php
Custom Payment flow

#

i just downloaded the entire package

#

So i need payment_method_types right?

lyric iris
vocal wagon
#

Hello, good afternoon, I urgently need help to fix the card payment gateway. We are a company dedicated and specialized in medical products and services and our gateway has been blocked, can someone help me please?

#

We are dedicated in particular to Covid detection services in physical centers through collaborations with laboratories and medical personnel at home

vocal wagon
#

Hi everyone, I am working on a subscription integration. I’ve noticed the are few test cards which request 3D secure for a payment even if the card is confirmed via "this.Stripe.confirmCardSetup” (e.g. 4000 0000 0000 3220). I am wondering if this is a live behaviour, or it is caused by a test scenario not reproducible on live. Can someone help me on it?

zenith nimbus
#

Hi good morning, I am creating charges for my test connected stripe accounts and trying to add metadata. I have no issue updating each charge with metadata, and when I view the stripe dashboard as my test connected account and look under all transactions, I can see the the transfer_id and payment_id for each charge. The metadata however is not visible from the dashboard when I update the charge. I thought about updating the transfer, but when retrieving the transfer via the transfer_id, every attempt is met with an error 'StripeInvalidRequestError: No such transfer: 'tr_XXXXXXXXXXXXXXXXXXXXXX' So my questions are: 1) Why can I not see the charge metadata under each connected stripe account dashboard? Do I have to update the transfer metadata instead? 2) If I do have to update the transfer metadata, why can I not retrieve any of the transfers via the transfer_id? Thank You!

slate elbow
#

what event would i listen to for detecting when a subscription cancels? not when the subscription is updated to cancel soon - when the subscription is actually over

#

would it be customer.subscription.deleted?

vocal wagon
#

Hey everyone. At my company we have a use case for charging a customer in their local currency and then at a later time perform a commission transfer to a Connected Account with the same local currency.
Checking the Stripe docs here https://stripe.com/docs/currencies/conversions we saw that we could avoid currency conversions by connecting bank accounts to certain currencies, which we did, but still the currency conversion is happening. How can we, a company in the United States, have Stripe balances in different currencies other than USD? Thanks.

Currency conversions

Learn more about how Stripe handles currency conversions for you.

fair smelt
#

@meager hawk I have an issue with the stripe webhook. I configured it on paymentintent events, but after a successfull payment, if the user is on the same page, it sends payment_intent_successfull to my webhook multiple times. I verify the webhook exactly like in the documentation. I am in sandbox mode, and i use ngrok to forward the webhooks to my locahost.

meager hawk
#

@vocal wagon hi! you can't really, US accounts can only settle in USD ,per https://stripe.com/docs/payouts#supported-accounts-and-settlement-currencies . I'd suggest asking https://support.stripe.com/email as it's not really a coding question.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

subtle harness
#

Hey,
I am currently implementing metered billing and thus far I've used the flow where I redirect users to the stripe site and then they return via a callback. Now, looking on how to store some basic information on what their subscription ID for that is going to be afterwards I came across this example repository and it doesn't even use callback flow:
https://github.com/stripe-samples/subscription-use-cases
What's the preferred way then and why?

GitHub
stripe-samples/subscription-use-cases

Create subscriptions with fixed prices or usage based billing. - stripe-samples/subscription-use-cases

meager hawk
#

@zenith nimbus are you using Destination charges? sounds like it. The metadata is on the payment object on the platform, you won't see anything on the connected account. The connected account just sees the money received from the transfer, all the metdata and customer information/payment info is on the platform account instead

#

Do I have to update the transfer metadata instead?
you'd update the transfer destination_payment( https://stripe.com/docs/api/transfers/object#transfer_object-destination_payment) if you were going to do something like this. But really it depends, since if you'e using Express/Custom accounts, they never see any of this anyway, they don't actually have a Stripe dashboard to log into.
why can I not retrieve any of the transfers via the transfer_id?
The transfer object exists on the platform account so you need to access it from there.

#

@subtle harness "where I redirect users to the stripe site and then they return via a callback." do you mean Checkout?

subtle harness
meager hawk
fair smelt
#

Does stripe webhook expect a response from the webhook? I think that is the issue.

meager hawk
#

@subtle harness then you can keep using Checkout, it's your choice really! You can use Checkout or you can build a payment page directly into your own page if you want a more integrated/advanced integration(it adds a lot more work to what you need to build). The repo you mention happens to be using the latter.

#

@fair smelt you have to return a HTTP 200 status yes(it's described at that page I linked as well)

fair smelt
meager hawk
#

@slate elbow yep, it's customer.subscription.deleted !

subtle harness
#

Got it. Ok, makes sense 💯
Is it possible to get some more details on the created subscription based on the callback from the session?
Basically I need to get from this callback "https://example.com/success.html?session_id={CHECKOUT_SESSION_ID}" to having a subscription in the database to update the metered billing with, right? 🙂

meager hawk
#

@subtle harness you should use webhooks for that instead. https://stripe.com/docs/payments/checkout/fulfill-orders Handle the checkout.session.completed even that's sent to your server and you can read all the details you need(like the Subscription ID) from that data when handling the event

subtle harness
#

@meager hawk Amazing and quick feedback. Makes all sense and I'll probably go with the checkout in that case for now. 💯 Great support, keep it up! 🎉

vocal wagon
meager hawk
#

@vocal wagon you can't really, since you can only transfer in the currencies that your platform hold available balance in ,which is USD. You could use some external service to look up the exchange rate but that won't be the one Stripe is using, so it's not really possible.

Usually you'd use Destination charges (https://stripe.com/docs/connect/destination-charges#flow-of-funds-amount) because then you can charge the customer in e.g. EUR and transfer an exact amount of EUR to the connected account, and the remainder is converted to USD for your platform to keep. If you're using Separate Charges and Transfers(since you mention "at a later time perform a commission transfer") then it's more complicated and I don't think you can accomplish what you describe, as I mention in my paragraph above

vocal wagon
#

That's not really an option because we can only hold funds for 7 days, but nonetheless thanks a lot for your help. We'll try to work around these limitations.

split karma
#

Hello. I need to implement monthly subscription where first 3 months, user will be charged discounted price, and after that, standard price. Could you please tell me what's the best way of doing this?

meager hawk
split karma
ebon raptor
#

hi, i just got here. I'm having an issue listing all cards that a user has created, is there a proper example where the variable cards is used further in an array or list?
Here's the code from the docs.
var service = new CardService(); var options = new CardListOptions { Limit = 3, }; var cards = service.List("cus_FdnL8neGIqEm2c", options);

meager hawk
ebon raptor
#

uh, what's the difference between the two?

#

but i suppose that makes sense, thank you!

meager hawk
#

if you're asking what to do with the return value though it's just like

# 
static void ListPMs()
        {
            var options = new PaymentMethodListOptions
            {
                Customer = "cus_IvsAKqSZcOxKmt",
                Type = "card",
            };
            var service = new PaymentMethodService();
            StripeList<PaymentMethod> paymentMethods = service.List(
              options
            );
            foreach(PaymentMethod pm in paymentMethods.Data)
            {
                Console.WriteLine(pm.Card.Brand);
                Console.WriteLine(pm.Card.Last4);
                Console.WriteLine(pm.Card.ExpMonth);
                Console.WriteLine(pm.Card.ExpYear);
            }
        }
#

i.e. you iterate over the return value(which is a StripeList that has a .Data field, per the API reference("A dictionary with a data property that contains an array of up to limit PaymentMethods")

meager hawk
ebon raptor
#

ah, yes i was just working on that part now. You've been to great help! Thanks again!

slate elbow
#

with stripe tax, if a customer sets up a subscription and then after we register in their country, do they start getting charged tax (for example, if the product is set to tax exclusive, does their total payable amount change)?

meager hawk
#

@slate elbow hmm, that's a great question actually

#

I would assume the answer is yes but I don't actually know so maybe write to https://support.stripe.com/email for a definitive answer. I can try to find out by testing it but I'm not sure I'll be able to, let me look..

slate elbow
#

if you find out, you should probably get it added to the stripe tax faqs

upbeat grove
#

is there a webhook , if we create a new connect account?

#

there is account.update but not for new account

meager hawk
slate elbow
#

i guess i could just assume tax will be around 20% max and just make a price adjustment

#

but would be better to know. i'll reach out to support

upbeat grove
#

I am creating via API

#

I want to save the accounts in our database everytime it is created

#

I have webhooks for updates but not for new account

#

I am using stripe.AccountLink.create

meager hawk
#

why not just update your database after calling stripe.accounts.create(..) in that case?

upbeat grove
#

yea i guess I will have to do that. I was actually using Dj stripe. and all the webhooks and model are there already but not this use case

night kite
#

Hallo I am having a problem redirecting the user to the 3D secure on flutter.
I am using both plugins: stripe_payments and stripe_sdk

I use stripe_sdk to create the SetupIntent for the credit card, and to confirm the SetupIntent.
I get back a populated next_action {} so I know that the card has to be confirmed in 3D secure mode.

if I search for a link inside the object i find nothing, if I try to authorize the SetupIntent with the .authenticateSetupIntent() the request goes in time out and says "error in getting the configuration).

Can you help me in having the user authorize the setup intent for the payment method?

meager hawk
#

@night kite hi! well, a few things. You shouldn't be looking for a URL/link, that's not how it works really. Unless you choose to opt into showing 3DS yourself(by passing return_url https://stripe.com/docs/payments/3d-secure#manual-redirect ) then there might not be a link in next_action, since the contents are designed for our SDK to use.

#

secondly, I'm afraid I don't know anything about that Flutter SDK you mention — that one stripe_payments was replaced with an official one , see https://github.com/jonasbark/flutter_stripe_payment/blob/master/migration.md => https://pub.dev/packages/flutter_stripe . But I don't know much about the new one either as it's not a fully supported Stripe product at the moment. I'd assume you want the confirmSetupIntent function instead when using that new library so I'd maybe migrate to that and follow a guide.

night kite
#

oook i thought that may be an issue, because sometimes i was getting the link and other times i did not.
I have seen the new flutter library but it is still in beta... I guess I will try that...

Just to get it right, the confirmSetupIntent should automagically redirect the user if needed? I do not have to manually launch the authorize[...] ?

meager hawk
#

It's supposed to launch a WebView that shows the 3D Secure page and close it when the user is done, yep

viral tangle
#

Hello people, I have set up a Laravel application where people can buy stripe subscription to open shops. It works perfectly! Now I'd like to transfer to theme a certain amount of what they sold, I stored their customers id to proceed this action but it does not seem to work this way. Do you know the way I can do this ? Thank you very much! 🙂

meager hawk
#

you can't send money to end-customers, anyone who receives money needs to have a Stripe account of some type and Connect is our product for managing that marketplace set up where you have sellers/other entities with Stripe accounts connected to yours.

#

so it's a fairly sizeable undertaking at least, so I'd start by reading through those docs to understand the set up a bit more.

viral tangle
#

Hello @meager hawk thank you very much for reading me ! Ok I actually saw that part of documentation, I'll read this at once ! My very last question would be : is there a easy way to create a seller account through API or they have to fill the form to create their account?

meager hawk
#

well they do have to fill in a form at some point.

#

so basically either you create your own onboarding experience that collects the required information from the user and provide to Stripe via our API or (and I'd really really recommend doing it this way instead) you use our onboarding forms/products like Express accounts. But at some point the user does need to provide some info about themselves.

viral tangle
#

Got it @meager hawk ! Thank you for your time ☺️

quasi flicker
#

hi everyone! i have this error: "This PaymentMethod was previously used without being attached to a Customer or was detached from a Customer, and may not be used again" with a test card do you know what to do?

#

it's possible to remove the payment method?..

#

thanks a lot!

meager hawk
#

@quasi flicker what's the request ID req_xxx for the error?

quasi flicker
#

req_PypmKMrvXM13x6

meager hawk
#

@quasi flicker it's complicated a bit :

so it's actually that second PaymentMethod that was saved to the customer and basically this is why you get the error

#

👋 I have to step away, folks, so a Stripe engineer might not see your message here today due to the US holiday — please contact https://support.stripe.com/contact for a guaranteed response!

cinder hearth
#

hello, im just wondering how i redirect customers to a thankyou page after they have made a payment with stripe ?

quasi flicker
quasi flicker
#

hi every one! it's still me sorry but i have a last question and project is done

#

i make two payment in the same time but with different payement intent but with the same payement method! but with 3Ds secure i valid the first one but not the second so the second is incomplete.. it's possible to validate the seconde with the confirmation of the first?

#

thanks a lot!

tranquil nacelle
#

If a user is sent to the connect onboarding URL and they already have an existing Stripe account, when they are finished connecting and are redirected to my return URL, will my webhook still receive an event showing the 'details_submitted' boolean?

cloud pasture
#

does https://stripe.com/docs/api/refunds/create returns with the final state ? or do i need to use a webhook for success ?

alpine pivot
#

Hi everyone, I want to create a payment link using stripe API's and then this link would be further shared with customers, is this use case possible in stripe? Create payment links using API's?

modest perch
#

hello, anyone from Brazil? I need to integrate PIX payments with Stripe and ClickFunnels... anyone did this ?

small barn
#

Hi All,
We've been playing around with a React / node implementation of this: https://stripe.com/docs/payments/checkout/custom-success-page and it doesn't seem to be working.

Although the browser seems to display the returned success_url with session_ID, the custom success page doesn't seem to load from the defined server.js endpoint. Is this potentially an issue with the initial client side page being created in React and the browser interpreting the URL as a react router route instead of an external URL to be loaded?

Customize your success page

Learn how to display a confirmation page with your customer's order information.

vocal wagon
#

Hi All,
I am trying to make an app with react naitve and I used react-native-payment to do the apple pay and google pay.
https://github.com/naoufal/react-native-payments

I could connect it to the strip and it works fine in the test mode. But in production mode stripe shows me this error:
"message": "You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method."
As an example, I pass the paymethod like this:
payment_method:"visa"
can you please let me know how should I pass the right payment method. Thanks in advance.

GitHub
naoufal/react-native-payments

Accept Payments with Apple Pay and Android Pay using the Payment Request API. - naoufal/react-native-payments

ebon raptor
#

@vocal wagon I'm not a genius or anything, but I'm pretty sure you're gonna need to pass the json a lot more variables than just the card type.

#

On another note. I've been trying to display to users which card is their default. Where can i get that variable from?

vocal wagon
#

@ebon raptor : Thanks for your replay. Do you have any idea about the proms that I need to pass? how many credit cards type we have in stripe?

If you are working with react-native-payment, you can manage it by adding this to your supportedMethods data:
supportedNetworks: ['visa', 'mastercard'],

ebon raptor
#

I don't work with react-native, I'm on C# WPF. I've you're planning on just using credit/debit cards, you'll need to pass cardnumber, expiry month and year and cvc

molten bolt
#

hey guys im getting an error when iv added 2 possible options for subscritpions choices

#

im getting a invalid_request_error Subscriptions require at least one recurring price or plan to be passed to line_items...

# 
                var options = new Stripe.Checkout.SessionCreateOptions {

                    SuccessUrl = "https://mysite.net/success?session_id={CHECKOUT_SESSION_ID}",
                    CancelUrl = "https://mysite.net/failed",

                    PaymentMethodTypes = new List<string>
                    {
                        "card"
                    },
                    Mode = "subscription",
                    Customer = possCustomerID,
                    LineItems = new List<SessionLineItemOptions>
                    {
                            new SessionLineItemOptions
                                {
                                    Name = $"Your Event maestro",
                                    Description = $"our most popular product ready to rock.",
                                    Amount = 5000,
                                    Currency = "usd",
                                    Quantity = 1

                                },

                            new SessionLineItemOptions
                            {
                                Name = $"Standard Event Pachage",
                                Description = $"Limated version of our app, good for small events",
                                Amount = 1500,
                                Currency = "usd",
                                Quantity = 1

                            }
                    }                 
                };
                try
                {
                    var service = new Stripe.Checkout.SessionService();
                    Stripe.Checkout.Session session = await service.CreateAsync(options);
                    return new OkObjectResult(session.Id);
                }
                catch (Exception ex)
                {
                    log.LogInformation("error was thrown");
                    log.LogInformation(ex.ToString());
                    return new NotFoundResult();
                }
hot mortar
#

hi

molten bolt
#

hi

frank mountain
halcyon raptor
#

Hello! Is it possible to add additional charges on the fly.. I have this products.json.. So for example the first one costs 160 aud, so depending on their location I would have to charge extra for that.. Also if they select add-ons e.g. mattress, etc...

so if user select add-ons like a mattress the amount should change from 160 to 180 for example.. any idea on how I can do this? Thanks so much!!

[
  {
    "sku": "001",
    "name": "2 Cubic Meter Bin (2m3)",
    "description": "1.8 X 1.4 X 0.9M",
    "trailer_loads": "2x",
    "wheelie_bins": "8x",
    "image": {
      "url": "/static/ee64d7dc86c1f5d7130635dfb094b07e/c5f46/bin.webp",
      "key": "bin.png"
    },
    "amount": 16000,
    "unit_amount": 160,
    "currency": "aud"
  },
  {
    "sku": "002",
    "name": "3 Cubic Meter Bin (3m3)",
    "description": "1.8 X 1.4 X 1.25M",
    "trailer_loads": "3x",
    "wheelie_bins": "12x",
    "image": {
      "url": "static/ee64d7dc86c1f5d7130635dfb094b07e/c5f46/bin.webp",
      "key": "bin.png"
    },
    "amount": 20000,
    "unit_amount": 200,
    "currency": "aud"
  },
]
lucid raft
#

Hi folks, so a Stripe engineer might not see your message here in the next 8 hours or so due to holidays caused coverage gap. Apologise for the delay — please contact https://support.stripe.com/contact for a guaranteed response!
I will be online sporadically answering questions though.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#

@halcyon raptor what API are you using? I assume it is invoice API? normally you would modal your add-ons as another invoice item https://stripe.com/docs/api/invoiceitems/create
the added invoice will be automatically included in the next invoice together with the existing invoice items.

Stripe API reference – Create an invoice item

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

lucid raft
# frank mountain does anyone know if it's possible to pass `metadata` to `confirmSetupIntent` fro...

It seems that the confirmSetupIntent method does not have parameters allow you to pass metadata https://github.com/stripe/stripe-react-native/blob/3378e6f24d92accfff4b6b8d66ae764561ba470b/src/types/SetupIntent.ts#L23
However, you can definitely do that through Stripe API https://stripe.com/docs/api/setup_intents/confirm#confirm_setup_intent-mandate_data
I would recommend

  1. You might need to update metadata in your server side
  2. raise an issue to in the github repo to suggest include this feature https://github.com/stripe/stripe-react-native
GitHub
stripe/stripe-react-native

React Native library for Stripe. Contribute to stripe/stripe-react-native development by creating an account on GitHub.

GitHub
stripe/stripe-react-native

React Native library for Stripe. Contribute to stripe/stripe-react-native development by creating an account on GitHub.

Stripe API reference – Confirm a SetupIntent

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

halcyon raptor
grizzled frigate
#

hello, Im not sure this is where I need to be for help?

lucid raft
#

@grizzled frigate if you have any technical questions, you can ask here

#

@halcyon raptor can you explain a bit more on what you mean by Select Change?

white ibex
#

Please can any one help me to address my issue?
Currently im using stripe API for payment in.net.
My client requirement is, in the installment payment we have to collect the first payment and the rest recurring should start from the specific date.
Ex: I just make the 10 instalment payment and the first instalment deduct from my account now(07/06/2021) and next should start 10 of October . After that next 10 of Nov.. 10 Dec like that.
Is this possible?

lucid raft
#

@white ibex You might need to work around this by using subscription schedule API to schedule

  1. initial payment now
  2. monthly subscription payment after October
    https://stripe.com/docs/billing/subscriptions/subscription-schedules
    take note this is not really an instalment but more of a recurring payment. Thus unlike instalment the payment is guaranteed because I believe the credit card company hold the full instalment amount for payout. with the workaround however, there might be declines for the subsequent payment due to insufficient fund.
Subscription Schedules API

Learn about the Subscription Schedules object and how to use it.

echo pollen
#

Is it possible for a PaymentIntent to have line items? Or is that only possible if also using Invoices?

lucid raft
#

@echo pollen no, it is not possible. The work around are

  1. as you mentioned using invoice
  2. OR you can use metadata to store those in the PI object
  3. OR you can use Checkout Session payment mode to include line_items and checkout session will create the PI. https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items
Stripe API reference – Create a Session

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

echo pollen
#

Yeah, I have line items in my Checkout Sessions, but I also store payment methods for automatic monthly payments in the future, just was wondering if I could detail the receipt these customers will get with more than a single line

#

I can't use a stored payment method on a PaymentIntent created by the checkout session can I??? Set it to off-session, pass the payment method, and attempt to capture?

white ibex
halcyon raptor
# lucid raft <@!680574697183641634> can you explain a bit more on what you mean by Select Ch...

currently I have these products listed.. on click of those gets you to the stripe checkout.. I'd like to change the flow.. on click will go to the single product pages where they can select add ons.. so for example if the user chooses to have add ons the amount will change dynamically.. so for example product 1 have a default amount of $160, if they select an add on costing $20, the total amount should change to $180.. hope it makes sense

lucid raft
lucid raft
white ibex
echo pollen
#

Thanks for the help though!

lucid raft
# halcyon raptor currently I have these products listed.. on click of those gets you to the strip...

yup, so you are using checkout. Yes, in this case, you need to modify the flow a bit, instead of creating the checkout session now, you would create the session only after user selects the addsons with the final line_items user have selected https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-line_items

Stripe API reference – Create a Session

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

frank mountain
lucid raft
#

@frank mountain yup, on the server side.

north ether
#

Hi Team, Is there any way to add multiple salesforce sites with single Stripe Webhook as endpoint URL?

mellow spear
#

I don't know - it depends on how Salesforce handles Stripe webhooks. I do suspect the answer is no though.

north ether
#

actually, the issue is that different salesforce org have different site url so we have to use single webhook with multiple endpoint url's
shall we use https://*.force.com/ something like that ?

lucid raft
#

@north ether you can not use wildcard in the webhook URL no. You will have to use the same URL for all the sites but in your webhook handler code, you will need a way to distinguish and identify from which site the webhook is.

north ether
#

Its not possible in salesforce that we can create site with same url.

lucid raft
#

then you will have to create multiple webhook with different URL in your stripe account

#

but they can use the same logic and it is jus the routing is different. I guess.

north ether
#

We can identify it by using stripe signing signature but suppose we are calling API to debit amount when dispute is create then it debited amount 5 times right?

lucid raft
#

How do you identify the site from Stripe signature?

#

I don't think you can do that?

north ether
#

We are verifying the stripe signature?

#

By using custom metadata records

lucid raft
#

I see so by metadata

north ether
#

We are storing webhook signature in custom metadata

lucid raft
#

I am lost

#

what do you mean by storing webhook signature ?

#

Webhook signature is created by Stripe

north ether
#

Yes we are storing that signature in our custom metadata record

mellow spear
#

You shouldn't be storing the signing secret in the metadata - the totally defeats the point of having it at all.

north ether
#

And when dispute is created we are matching that stored signature with stripe signature if its verified then we are doing further steps

mellow spear
#

Anyone could use the signature you're storing to modify and then re-sign the event and you'd never know it didn't come from Stripe.

#

Those are secrets that need to be kept safe.

north ether
#

Yes we are using protected custom metadata no one can use those

mellow spear
#

How are you 'protecting' it?

north ether
#

How to handle that logic. Suppose I configured 5 Webhook's with the same event and when the dispute is created I debited the amount but it charges 5 times because of 5 webhook configuration?

mellow spear
#

To be clear, this is really a bad idea.

north ether
#

Then what is the best way to verify the stripe webhook signature ?

mellow spear
#

To store the secret server-side safely and then use that when you receive an event to verify the signature.

north ether
#

Ok.It means we have to call the REST API's and Insert or Upsert DML activites right?

mellow spear
#

What is a DML activity?

#

The webhook signing secret should be stored in some type of (secure, protected) configuration system; I'm not sure what Salesforce offers for that kind of stuff, but it must offer something.

north ether
#

Means Insertion or upsertion

mellow spear
#

Insertion or upsertion of what?

north ether
#

For storing signing secrete to salesforce so that next time we don't need to bother about the signature

#

Suppose there are 5 webhook's configured then whenever there is any activity performing at stripe end these 5 webhooks are hitting salesforce webservices that is wrong right

mellow spear
#

If you configured 5 webhooks, then an event would be sent to each of those webhook endpoints, yes.

north ether
#

I guess there is no way to prevent that right?

blazing pumice
#

Hi

mellow spear
#

@blazing pumice Hi!

blazing pumice
#

I would like to ask about stripe. What is Stripe?

north ether
#

Is there any way to directly check charges dispute fee with dispute Id. So that I can put extra check there ?

blazing pumice
#

Any one there?

mellow spear
north ether
#

Is there any way to directly check charges dispute fee with dispute Id. So that I can put extra check there ?

mellow spear
north ether
#

Shall It will give me all the balance transactions related to dispute Id?

mellow spear
#

It would, yes.

north ether
#

Reverse Transfer status and Id able to see in the dispute response by expanding charge.transfer

#

But not able to see the dispute fee charge Id and Refund Transfer Id in that dispute Response

mellow spear
#

Do you have an example Dispute ID you can share with me?

north ether
#

Sure

mellow spear
north ether
#

Sure

#

@mellow spear Thanks for the help & quick response

drifting hatch
#

Hello all !
To display the different prices available to the subscriber, I list all the price of my product : $stripe->prices->all({'product' : myProductId})
I would like to know if it is possible to order the prices we receive (for instance "monthly" price first and then "annual" price) ? I searched on the stripe dashboard, but there is no way to order the prices

mellow spear
drifting hatch
mellow spear
#

No, it would require changing the code.

drifting hatch
#

Ok tks !

dreamy karma
#

Hi Community

#

How i can download all invoices against single Subscription id

drifting hatch
quasi flicker
#

hi every one!
i make two payment in the same time but with different payement intent but with the same payement method! but with 3Ds secure i valid the first one but not the second so the second is incomplete.. it's possible to validate the seconde with the confirmation of the first?
thanks a lot!

dreamy karma
#

this is the invoices for all but how i can pass subscription id

drifting hatch
#

$stripe->invoices->all(['limit' => 3, 'subscription' => "YOUR SUBSCRIPTION ID" ]);

dreamy karma
#

oohhh

drifting hatch
#

😁

mellow spear
drifting hatch
#

I would like to get the price that is reccurent and with interval "month" .
In the doc https://stripe.com/docs/api/prices/list in "More parameters", we have reccuring.interval
So, I tried $stripe->prices->all(["product" => $productId, "recurring.interval" => "month"]); but it says that "recurring.interval" is an unknown parameter.
How can I do that ?

Stripe API reference – List all prices

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

mellow spear
#

Try $stripe->prices->all(["product" => $productId, "recurring" -> [ "interval" => "month" ]]);

drifting hatch
stone panther
#

Hi

#

My application requires a subscription that charges on the platform and creates automatic transfers to a connected account, also an application fee must be collected from customers.

I integrated the APIs for the same, but since my application requires an international transaction, am getting an error.

This is the error message am receiving - "Cannot create a destination charge for connected accounts in US because funds would be settled on the platform and the connected account is outside the platform's region."

Which is the best flow that I should follow?

quasi ruin
#

Hello guys! I need to integrate Stripe Connect API, and support team says, that I need a business account for it, even for test purposes. What business information do I need to provide for stripe to start testing integration? Currently I'm getting error, when I'm trying create a checkout session for payment https://i.imgur.com/JbBk2U2.png

Imgur
flameshot_screenshot
meager hawk
#

which requires requesting card_payments Capability for the connected accounts

vocal wagon
#

hello, i've been redirected from the support team to you guys in the hope that you can help me with a query I have. I am a BA on an MVP project and we are currently using Stripe to implement our payment feature for one-time online payments (with a fixed amount) using credit and debit cards. I am currently looking at the https://stripe.com/docs/error-codes#card-declined and i am having a hard time splitting this for the online payment only, is there any technical documentation available that can be shared ? I saw stripe docs contains lots of info but no page has this split by payment method

Error codes

Learn more about common error codes and how to resolve them.

meager hawk
#

e.g use 1/1/1901 as the date of birth and address_full_match, London, United Kingdom etc as the address

#

@vocal wagon can you say more about what exactly you're trying to do at a code/technical level and what the blocker is?

quasi flicker
#

I think that it possible maybe if we save the payment method no? i have seen on a project that it's possible..

meager hawk
#

@quasi flicker what is possible? I don't follow what you're asking

quasi flicker
#

i want make two payement with th esame payement method, and i would like make the 3Ds confirmation just one time at the first payement

#

and after make a little paiement of 1.90 of fees without send an other message confirmation..

meager hawk
#

@quasi flicker how much time is there between the two payments you want to make?

quasi flicker
#

instantly after!

meager hawk
#

I'd highly recommend against that. You're doubling your chances of a decline and it has 3DS issues as you mention.

quasi flicker
#

At the begin i did that to reduce the charge back

vocal wagon
#

@meager hawk sure, we are trying to make a list with the error types that should be in scope for our MVP (something like the attached) but filtered out only for one time online payments and i am having a hard time matching all the info i.e which decline code corresponds to each error code and type etc.

Screenshot_2021-07-06_at_12.14.51.png
quasi flicker
#

I would like make 2 payement intent for begining and after maybe i will make 1 big

#

do you think it's possible? because for the moment my second payment of 1.90 is always "incomplete"

meager hawk
#

@balmy river not sure I understand why or the overall goal. Errors are mostly handled for you — our Javascript library returns a Promise with the error and a message field that you can show to the user (e.g. https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements#web-submit-payment ) or you use Checkout and the errors are all shown on the Stripe hosted page.

The approach I would take is the other way around — start with using the test cards at https://stripe.com/docs/testing#cards-responses and see what errors you get and how you'd handle them in your code.

quasi flicker
#

tanks a lot karllekko!

#

thanks*

meager hawk
#

but as I said I highly highly recommend against it. You'd generally use that approach for if you are e.g. charging a saved card a few days/weeks after the customer saved it. Charging the card twice immediately will likely get declined by the bank or disputed for looking like a duplicate payment. It's a really bad idea.

#

also you might have to do 3D Secure twice anyway, since there's no guarantee you get the off-session exemption(the bank decides)

vocal wagon
#

@meager hawk thanks for your reply, we need to configure those errors according to a given standard, that's the reason why we cannot just display them as they are. we thought about using the test cards as our last resort as it's still a bit confusing and time consuming towards our goal for now(defining the scope first). So, just a final try, is there not any documentation somewhere that can give a similar spit as the one mentioned above? 😦

#

@meager hawk i am also thinking that using the test cards will not give us the answer of " which are the errors that might never occur for the one time online payments" and therefore we might get into the situation where we configure for something that will never happen..

meager hawk
#

I still don't follow what you mean really or what this "standard" is. The documentation that exists is the pages you found, that's it at least so there's nothing else I can link you to!

I just think you're approaching this in a way that doesn't really make sense for Stripe. We don't provide a set-in-stone proscribed list of every possible outcome and you transcribe it. It's more like, we have guided docs and samples like https://stripe.com/docs/payments/accept-a-payment , you follow those, and then you organically start testing the integration with the test cards to build your knowledge of how your system behaves and how to expand it where needed. Folks often have your perspective though where they want some dedicated mapping of every possible outcome but it's really not how our product is designed.

#

If for whatever reason you want to not show the error.message we provide(note it's localised too, since as I mentioned they come from our Javascript library and it uses the browser locale) and want to inspect the raw error and show a message, for an MVP I'd really just catch any error and show it as "Your payment failed, try again" or similiar, and worry about making it more specific later, since it's just an MVP as you said.

vocal wagon
#

thanks @meager hawk

quasi flicker
#

ok i will speak about that to the project owner! i work but if the 3ds is required i have a 402 error

#

but i thinks i cannot do more no?

meager hawk
#

@quasi flicker yep you have to do the payment off-session and there are number of common issues there you might be running into

quasi flicker
meager hawk
quasi flicker
#

the 3155 test card return an 402 error

#

okkkkk

meager hawk
#

did you use setup_future_usage:off_session on the first payment ?

quasi flicker
#

yes i did

meager hawk
#

in any case you need to handle that case regardless. You can't just assume the second payment never requires 3D Secure because that's not how it works, it's not guaranteed. Any payment can require 3D Secure, it's at the bank's discretion. But you can test the "happy" outcome using 3155 and the set up at https://stripe.com/docs/payments/save-during-payment .

What's the pi_xxx of the second PaymentIntent that failed?

twin cairn
#

Hi Guys, I need support with -- Received unknown parameter: automatic_tax (Stripe Tax is an invite-only feature. Please request access at https://stripe.com/tax)

#

what should I do to enable automatic tax option

quasi flicker
#

req_pvzaf0DOze7xXz

meager hawk
#

@twin cairn visit the page in that error message and express you interest in the beta! (the Request access button)

#

@quasi flicker last4: "3220" that's not the 3155 card

quasi flicker
#

req_rp4LCf7aUCnmrN

#

sorry it was a mistake

pure finch
#

Hey there, what is the reason that I get the error Expired API Key provided: rk_test_*******afdad when I try to run stripe listen --forward-to=localhost:4242/webhook?

twin cairn
meager hawk
#

@pure finch I think it means you just need to run stripe login again

pure finch
#

@meager hawk Yes, thanks

jaunty scaffold
#

hello, for android integration, should we host stripe on our server or there is some cloud server solutions

cosmic galleon
#

Hello. I am trying to wrap my head around pricing configuration. I have set up with dashboard and appears initially to be what I wanted, but now I want to use quantity transformation too. I have metered billing with tiers, but it seems quantity transformation does not work with tiers. Perhaps there's an alternative configuration where I can charge a set amount per month upto a quantity, and anything over than is charged per unit (eg first 200 units cost $50 (total) then $1 for each unit on top of that - with quantity transformation)

meager hawk
#

@jaunty scaffold hi! you need a backend server that your app can talk to yes. It's the same as any backend you'd use for your app in general(for things like your user database or order/transaction management etc). So it can be your own server you host, or you an use something like AWS/GCP/Firebase, whatever works for you.

old canopy
#

Hi All, completely new to stripe here, im trying to create the following subscription plan via CLI & APIs to test it out if it works? But I'm a bit confused with the docs? Not sure what my next step should be exactly. I've created the products and now I would like to test them by subscribing and basically re-creating the whole flow that a usual customer would go through. since im not a web dev, im trying to re-create the whole thing using only CLI and APis Calls

#

any idea on how i can approach this ?

#

can i make the whole th ing via CLI and API;s ? if yes... then really not sure how to start ? I'm currently reading the subscription docs and understanding it's architecture but everything is web based, not sure if i can make same actions using cli only

meager hawk
#

@old canopy hi!! well, hmm, you can create a Subscription just for testing using the CLI/API, it's just not going be exactly the same as a real integration. Since in reality you need to collect the customers payment details(which means you need a web page that uses our libraries to collect it from the user) for instance. Stripe is kind of a web-based integration so I assume you're working with someone who is a web-dev on this?

You can use the test tokens/magic strings from https://stripe.com/docs/testing#cards to skip that for testing at least.

#

like for example I have this snippet I use in Node to quickly create a subscription

let customer = await stripe.customers.create({
    email: "test@example.com",
});

let pm = await stripe.paymentMethods.attach("pm_card_visa", {customer: customer.id});

let subscription = await stripe.subscriptions.create({
    customer: customer.id,
    default_payment_method : pm.id,
    items: [
        {
            plan: "price_xxx",
        },
    ],
    expand : ["latest_invoice.payment_intent"]
});
#

you can do the same type of thing with stripe-cli

old canopy
#

hi thanks for ur reply, yes we have web devs but before i handle anything to them or loop them in on our payment, we internally need to understand how it works first and make sure it works for us after that i would send it to my devs, basically i create the archeticture for them

#

i can subscribe via cli thats isn't an issue but for example, anyway i can test out the metered usage billing and billing threhold via cli's ?

#

as u can see in the image i have attached above, i use Volume tiered metered pricing module on some variables, i would like to test them out via cli to see how things work exactly in the stripe world, and i would like to have the SUM of all these 3 values to have a threshold of 100$ let's say , as in every time the sum of those 3 values reaches 100$ i would to instantly bill the customer. Any ideas how i can test all of this?

ebon raptor
#

What's the easiest way to get a hold of Data variables from the json? I'm trying to tell the user if they are subscribed or not. If im correct i should be able to get that from the subscription object. I'm trying to get the active variable, to check whether or not the subscription is active. Any help with that would be greatly appreciated.

meager hawk
#

@ebon raptor you don't generally need to parse any JSON since you've using one of our libraries! Like it's just https://stripe.com/docs/api/subscriptions/retrieve and then you access $sub->status or subscription.getStatus() or so on depending on what language you're using

#

what language are you using and what have you tried so far?

ebon raptor
#

C# WPF

#

LOL

#

I've mostly just gone straight from the documentation, but none of that seemed to work

meager hawk
ebon raptor
#

wait a second, sub.Status, i tried that one.

#

but i came up with the conclusion that sub.Status was the status of the actual subscription, i ended up thinking it was the status of the actual subscription item.

#

Let me try again.

old canopy
gentle thicket
#

Hello. I have an existing simple SaaS app with users (~1k) in freemium model. Now I'll add a stripe integration with subscription. Should I create an stripe customer for every existing user or creating stripe customers only for users which buy a premium?

old canopy
#

Just quick question, i have 4 subscriptions

  • flat fee monthly fee
  • metered value ( from monthly plan, customer gets 50 users, anything extra is chargeable )
  • metered value ( same scenario)
  • metered value ( same scenario)
    Does this mean, i need to subscribe the user too all those 4 subscriptions plans at once? Cause they are related to each other. I just separated to handle tiers and different pricing modules
cosmic galleon
#

Hello. I am trying to wrap my head around pricing configuration. I have set up with dashboard and appears initially to be what I wanted, but now I want to use quantity transformation too. I have metered billing with tiers, but it seems quantity transformation does not work with tiers. Perhaps there's an alternative configuration where I can charge a set amount per month upto a quantity, and anything over than is charged per unit (eg first 200 units cost $50 (total) then $1 for each unit on top of that - with quantity transformation)

meager hawk
#

@gentle thicket it's up to you I would say! I would probably create Stripe customer objects for every user, because that way you have a record of them and it might streamline things when you do want to create a subscription for them since you already have some details.

languid tiger
#

Hi there, i'm working on a platform where customers can subscribe to various Stripe Connect Standard accounts using our platform. Is there a way to display all of a customer's subscriptions in a single Stripe Billing Portal?

meager hawk
#

@old canopy you can use multiple Prices/Products(that's what you mean, they're not "subscriptions", they're pricing plans basically) on a single subscription sure : https://stripe.com/docs/billing/subscriptions/multiple-products It works as long as they are the same billing period and currency, they all invoice together in a combined invoice for the subscription every period.

old canopy
gentle thicket
#

@meager hawk Ok, thank you for advice. Have a nice day! 😄

old canopy
meager hawk
#

@languid tiger no, since I assume you mean there are N cus_xxx Customer objects across the N Standard Connected accounts? There's no concept of an aggregated customer or portal session that handles all of those at once unfortunately, you might have to build your own dashboard for that powered by making API calls across all the accounts, or maybe consider Destination Charges if that is an option

cosmic galleon
meager hawk
#

you're not, I just don't know the answer to your question so I was thinking

cosmic galleon
#

Ok. Thanks

languid tiger
#

@meager hawk that is unfortunate

stiff bronze
#

So stripe told me I would get my payout the 6th but now it says I’ll get my payout the 7th. What’s up with that?

meager hawk
#

@old canopy a subscription is the combination of a Customer object and 1 or more Prices, and it results in a single Invoice being generated per billing period(as defined by the recurring field of the Price object). Your diagram above is Prices! so if they're the same recurring[interval] and currency then you can call stripe subscriptions create and pass all 4 of them in the items array. They might invoice more frequently because of thresholds but that's kind of separate. It's quite complicated so the best option here is to just try things out in test mode.

cerulean pineBOT
#

:question: @stiff bronze Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

meager hawk
#

@cosmic galleon ultimately the only way I know how to do what you're describing is by not using a metered plan and using a per-seat("licensed") one instead where you directly manipulate the qunatity (https://stripe.com/docs/billing/subscriptions/quantities) , since as you say, usage transformation is not supported on metered plans

cosmic galleon
#

Thanks. I'll look into that. It's a shame it's not compatible with tiers as we also need to have usage submitted within 5 mins of cancellation meaning submission is best done at intervals of <5 mins, if we did our own transformation the more frequently usage is submitted, the more loss of usage due to rounding

ebon raptor
#

Is there a way to limit subscriptions to 1? I have 3 subscriptions on one product now lol

meager hawk
#

@ebon raptor there's not. Not sure why that's a problem?

ebon raptor
#

hmm, well users shouldn't be able to buy another subscription if they already have that exact subscription. But i can find a work-around.

meager hawk
west pivot
#

Hello
I have an issue with my webhook which used to work (I did make some changes though) but I can't figure out why it isn't working
I've checked the response of the event in stripe it says this: "Trying to get property 'type' of non-object"
however, the event does have a property 'type':

{
  // ...,
 "type": "checkout.session.completed"
}
old canopy
#

anything wrong with this curl ?

  -u sk_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcx: \
  -d "customer"="cus_JlWaqQ4oxM6Df8" \
  -d "items[0][price]"="price_xxxxxxxxxxxxx" \
  -d "items[1][price]"="price_xxxxxxxxxxxxx" \
  -d "items[2][price]"="price_xxxxxxxxxxxxx" \
  -d "items[3][price]"="price_xxxxxxxxxxxxx"

Im trying to create the subscriptions with the array, im giving the 4 products i have ? 1 is flat fee monthly , and other 3 are metered products

#

this fails in the curl

meager hawk
#

@west pivot hi! what exact line of code in your endpoint throws that error?

west pivot
#

the switch statement

meager hawk
#

you should check your own server logs/debug the endpoint code rather than rely on the error message you send back to Stripe, as you have full access to your code

#

what switch statement exactly? Can you share the full code you're using and what line the exception was thrown at?

#

@old canopy what's the error you get when it fails?

old canopy
#

Invoke-WebRequest : A positional parameter cannot be found that accepts argument ''.
At line:1 char:1

  • curl https://api.stripe.com/v1/subscriptions \
  •   + CategoryInfo          : InvalidArgument: (:) [Invoke-WebRequest], ParameterBindingException
  + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.InvokeWebRequestCommand
#

im in windows power shell

fluid parrot
#

@old canopy remove the ':' at the end of the -u line

old canopy
#

let me try that

west pivot
# 
        $event = null;

        try {
            $event = \Stripe\Webhook::constructEvent(
              $payload, $sig_header, $endpoint_secret
            );
        } catch(\UnexpectedValueException $e) {
            // Invalid payload
            http_response_code(400);
            exit();
        } catch(\Stripe\Exception\SignatureVerificationException $e) {
            // Invalid signature
            http_response_code(400);
            exit();
        }

        switch ($event->type) {
            // Payment is successful and the subscription is created.
            // You should provision the subscription and save the customer ID to your database.
            case 'checkout.session.completed':
                  $session = $event->data->object;
                $this->print_log("Fulfilling order...");
                $this->fulfill_order($session);
                break;
                        // ...
                }
old canopy
meager hawk
#

would that work? I feel like that would just break it more since you need that to specify the Authentication header value

west pivot
#

Thanks by the way

meager hawk
#

I'd suggest using stripe-cli or writing some actual code/script instead. The curl examples we give are intended for unix shells and probably don't work in Powershell directly(and I've never used it so I wouldn't know what would have to change)

fluid parrot
#

It was worth a try. The error message is telling the : is wrong there

meager hawk
#

@west pivot maybe try adding some print statements to log out the value of $event and $payload to your server logs to get more understanding of what's happening?

west pivot
#

I'll try that 🙂 thanks

meager hawk
#

seems like a strange error though, yeah! but inspecting the variables directly should help clear it up

old canopy
meager hawk
#

yep!

#

it's a HTTP call so you can use anything that does that really. Personally I prefer to write some backend code in a script using our libraries(https://stripe.com/docs/libraries) and run that , like the Node snippet I mentioned earlier, as I find that easiest to hack on and iterate with and work with the response, but you can use any tooling that you prefer for using HTTP APIs really

west pivot
#

Hmm, my bad seems like it was an invalid signature

old canopy
#

the thing is i dont have any web dev experience

#

that's why im looking into work arounds

#

so in postman , i have POST for : https://api.stripe.com/v1/subscriptions
and in bearer token i give my sk token, now for the following, are they HEADERS ?
-d "customer"="cus_4fdAW5ftNQow1a"
-d "items[0][price]"="price_CBXbz9i7AIOTzr"
-d "items[1][price]"="price_IFuCu48Snc02bc"
-d "items[1][quantity]"=2

#

sorry body

meager hawk
#

they're POST parameters

#

so POST body yes

old canopy
# 
    "error": {
        "message": "Invalid request (check that your POST content type is application/x-www-form-urlencoded). If you have any questions, we can help at https://support.stripe.com/.",
        "type": "invalid_request_error"
    }
}```
#

i get this

#

i have my SK as bearer token on postman and not in the body

#

i see

#

sec let me try something sorry

meager hawk
#

as I said earlier, Stripe is kind of a web-based integration so I assume you're working with someone who is a web-dev on this? You're going to have to build some HTML pages with some slightly-above entry-level Javascript at some point for the actual payment processing/collection of card details/presenting of 3D Secure authentication later.

For that error, you need to do what it says and use that content type(Postman has I believe a checkbox for it in their UI https://learning.postman.com/docs/sending-requests/requests/#sending-body-data)

#

and again I really suggest writing some code in your backend language of choice here using our official libraries, I personally think it's easier than learning how to configure things like Postman or curl to send correctly-formatted HTTP requests so you can focus your time on actual business logic

west pivot
#

@meager hawk thanks, I figured it out. I renamed the environment variable and forgot to add it to my services file 😅

meager hawk
#

ah, I see!

west pivot
#

Apologies for sort of using you as a rubber duck haha

meager hawk
#

hmm if the verification failed it looks like the code should have exit() 'd though

west pivot
meager hawk
#

so I'm not sure how it fell through and gave you a null $event (I think that's what happened?) hmm

west pivot
#

Yep it seems like it, I think it's probably the right behavior given the code:

        $event = null;

        try {
            $event = \Stripe\Webhook::constructEvent(
              $payload, $sig_header, $endpoint_secret
            );
            $this->print_log($event);
                // ...
        } catch(\Stripe\Exception\SignatureVerificationException $e) {
            // Invalid signature
            $this->print_log("Invalid signature...");
            http_response_code(400);
            exit();
        }
old canopy
#

Thank you @meager hawk

languid tiger
#

If I have a Customer with a Default Payment Method attached, and then clone said customer using a token to a Connected Account, does it also clone the payment methods?

#

Because I keep getting the error The customer must have an active payment source attached whenever I try to create a subscription for that account

meager hawk
#

@languid tiger this is a bit of a can of worms unfortunately and our documentation on cloning customers is not the best so there's a few pitfalls here. Let's start with, can you share a request ID req_xxx for that error you get creating the subscription? That will help me understand your exact set up so I can help directly

old canopy
#

@meager hawk i have created my Product as metered volume pricing, i made it from 0 - 100 units free and >100 to be 2$ per unit. but now when i tested it completely ignored the free units and calculated 2 * 150, it should have calculated 2 * 50 as the first 100 are priced at 0$

languid tiger
#

@meager hawk req_GDouR5486Tw1oW

meager hawk
#

@old canopy can you share the Subscription ID sub_xxx ?

old canopy
old canopy
frosty coyote
#

I've got a bit of a strange one. For a subscription, we're using the card that fails with 3d secure. I'm told by QA that previously, they clicked the hosted invoice url and it showed the 3d secure box and they could pass it. However, on this subscription, its failed with 3d secure, but the hosted invoice URL just offers them to fill in card details. No option for 3d secure.

we also noticed the invoice went through multiple stages (oldest to newest): invoice.created, invoice.payment_failed, invoice.payment_action_required, invoice.updated, invoice.finalized, invoice.payment_failed (again), invoice.updated (again)

Is the hosted invoice URL supposed to allow for 3d secure auth? or is something else up in this process?

meager hawk
#

sorry, as I said , the docs are really not great and we should just remove that tokens section entirely and I've raised it a few times.

languid tiger
#

@meager hawk cheers, i'll have a look!

meager hawk
#

@frosty coyote the hosted invoice page supports 3D Secure yes. That event sequence seems normal. I'd need to look at the specific in_xxx to say anything more here

languid tiger
#

@meager hawk The docs mention this:

Cloning supports PaymentMethods of card type only.
Does this mean I won't be able to support any other payment methods at all?

frosty coyote
#

I guess the problem is why we arent seeing the 3d secure page on the hosted invoice url

meager hawk
#

@old canopy I think you want to use "tiers_mode": "graduated", when creating those Prices if you want it to work the way you described. "Pricing model : Graduated pricing" in the dashboard dropdown.

#

"i made it from 0 - 100 units free and >100 to be 2$ per unit" that's not really what you did, but it's what graduated pricing is I believe, so try that and see if it does what you expect

#

@languid tiger you can support them but you can't do something like create the PaymentMethod on the platform and copy them to individual connected accounts. You'd have to create the PaymentMethods directly on the connected accounts basically. It's because for most non-card methods they relies on the account being onboarded to the method and it's very tied to their merchant account and credentials.

languid tiger
#

oof

#

should I perhaps be using Destination Charges or Express Accounts instead?

#

it's my first time using Stripe and my client really hasn't said anything other than 'get it done', basically, so perhaps I'm taking the wrong approach altogether here

meager hawk
#

I can't answer that really since it's a business decision for you. Might be easier but it does change things like liability for refunds/chargebacks and you have to build more of an experience for your users since they won't have a full Stripe account dashboard themselves

languid tiger
#

Looks like I'll have to talk with my client then, thanks for all your help @meager hawk 🙂

gentle thicket
#

@meager hawk you said:

it's up to you I would say! I would probably create Stripe customer objects for every user, because that way you have a record of them and it might streamline things when you do want to create a subscription for them since you already have some details.

  1. How can I create many customers (~1k)? There is something like batch import? I found only import from other payments provider (https://stripe.com/docs/security/data-migrations/imports) and this (https://www.youtube.com/watch?v=7HnpdHrK9A4, which is close what I'm looking for, but missing metadata field)
  2. There is limit of customers in stripe?
Migrating data to Stripe

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Start a free trial here: https://www.import2.com/data-import

▶ Play video
meager hawk
#

@frosty coyote yeah this is a weird one, where when the payment attempt through the hosted invoice page fails, it detaches the PaymentMethod from the PaymentIntent. The idea is, the attempt the customer made to pay failed(here they failed to complete 3D Secure, like they pressed the "fail payment" button in the test 3D Secure page in the popup) so the page is asking them to enter a new card and pay the invoice with that one. I suppose that's how it works but it's a bit confusing and I would have hoped the page lets the customer pick their existing card and try to pay with it again but seems like it doesn't.

frosty coyote
#

@meager hawk so are you saying that QA failed the 3d secure payment by clicking fail? If so thats very easy for me to go back to them with.

meager hawk
#

@gentle thicket you can just call the API in a loop really through a script you write to call the /v1/customers API, 1k customers isn't that many and you don't need a batch import or migration! And no there's no limit on the number.

frosty coyote
#

We have another test subscription about to go through, so I can make sure they test the successful 3d secure route, and provided that's fine its probably not an issue

meager hawk
#

@frosty coyote yes as best I can tell when they were prompted for 3D Secure, it went through 3D Secure v2 through our test mode service and the user would have hit the "fail" button

unknown.png
#

in production that might happen if the customer can't authenticate or they enter the wrong OTP or something in their bank's UI, that kind of thing

frosty coyote
#

Perfect, ill go back to them, and make sure they test the successful route. However, entering the details again after a failed 3d secure is fine by me.

meager hawk
#

yeah the idea is, the payment on the saved card failed and the customer can't complete it, but the invoice still needs to get paid, so it wants you to enter a new card to unblock the invoice payment

frosty coyote
#

We did notice the invoice was updated a few times, so hoping that didnt trigger it to go into the failed route.

bleak quartz
#

Hi there, I had paused a subscription for an user using resumes_at timestamp but the upcoming invoice billing cycle date didn't change! How can I have the actual date when the next bill will be collected after the paused period.

old canopy
#

is there a way to add a usage threshold to a subscription and not only subscription item ? as i have 3 metered usage products and i want to have the SUM of all 3 to have a threshold

meager hawk
#

@bleak quartz hi! yes, when paused(depending on how exactly you did it), generally invoices still get created on the normal dates, it's just they get immediately closed instead of charging, which is why the upcoming invoice date is what you see.

How can I have the actual date when the next bill will be collected after the paused period.
you could just look at the resumes_at value. It's not exactly when the next invoice is, but you can say "any invoices after this date will be collected".
https://stripe.com/docs/api/subscriptions/object#subscription_object-pause_collection-resumes_at

old canopy
#

as i have total of 4 products ( 1 flat fee , 3 metered usage) and i want the sum of 3 metered usage to have threshold, possible ?>

#

Under 1 subscription

vocal wagon
#

hi

#

i need support

meager hawk
#

@vocal wagon hello — what's the technical coding question I can help you with?

vocal wagon
#

i have problem with transfer

meager hawk
#

@old canopy I don't think it is possible, no. Maybe you should create a separate subscription entirely with just the one flat item, and another with the 3 metered items? That's the only way I can model that requirement with the limitations of the API right now.

old canopy
#

makes sense

meager hawk
#

@vocal wagon what's the problem exactly?

zenith kite
#

Hi guys, got a bit lost, was trying to use the IRC server and realised the admins weren't about, maybe add something there so people know you're on discord now? Regardless, I wanted to ask a question about objects beginning with py. Are they only created via transfer objects? I can't find any documentation specific to "py_" objects, is there any available?

old canopy
#

"billing_thresholds": {
"usage_gte": 2000
},

#

what is gte here exactly ?

sick talon
old canopy
#

lolz

#

thx

meager hawk
#

@zenith kite hi! they are the same as Charge objects

#

basically some type of actions create a payment instead of a charge for historical reasons — a Transfer landing in a connected account is one of them as you mention, and also non-card payments from customers are sometimes py_xxx as well

prisma sonnet
#

hello

#

how can i get my money from my stripe

cerulean pineBOT
#

:question: @prisma sonnet Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

zenith kite
meager hawk
#

@zenith kite they trigger a payment.created event. I think what I would do is update the description at the time of creating the Transfer as it's likely easiest!

#

for example this works if it helps show the concept

let pi = await stripe.paymentIntents.create({
  amount: 1000,
  currency: 'usd',
  payment_method_types: ['card'],
  payment_method:"pm_card_visa",
  transfer_data:{destination:CONNECTED_ACCOUNT},
  confirm:true,
  expand:["charges.data.transfer"]
});

await stripe.charges.update(pi.charges.data[0].transfer.destination_payment, {
    description: "test payment"
}, {stripeAccount:CONNECTED_ACCOUNT})
#

or you could listen to transfer.created events on your platform and then make a call to update the destination_payment in a similiar way as the second function call there (remember the object lives on the connected account so you need the Stripe-Account header https://stripe.com/docs/connect/authentication)

zenith kite
#

I'll add a webhook to listen to events on our side rather than the connected accounts side

meager hawk
#

true, but you can do this when e.g. handling a payment_intent.succeeded event as well or so on, basically if you're using destination charges to create the Transfer, whenever you are handling the successful payment capture, you are able to access the destination payment on the connected account and update it

#

I just used a direct server-side PaymentIntent creation there to have a compact example :p

zenith kite
#

Oh right, got you. Thanks for the info, will be able to work something out from here

cunning acorn
#

Hello, is it possible to have a webhook like payout.created trigger for a payout from Stripe to a connected account's bank (rather than the platform's payouts)? We want to build in some reporting/clarifying emails to help our connected accounts understand what is included in the Stripe payout they see on their bank statement.

vocal wagon
#

Hi,

I'm getting this error in my payment success (fulfillment) endpoint:
"type": "StripeSignatureVerificationError",
"raw": {
"message": "No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe? https://github.com/stripe/stripe-node#webhook-signing",....

I followed this guide to set up local dev because I kept getting the same error no matter what I tried: https://stripe.com/docs/webhooks/test

I tried to pass a JSON stringified param or a javascript object, still fails. Have checked all the webhook tokens to match!
I'm lost here, any advice would be appreciated.

Test a webhook endpoint

Test that your webhook endpoint is working properly before taking it live.

GitHub
stripe/stripe-node

Node.js library for the Stripe API. . Contribute to stripe/stripe-node development by creating an account on GitHub.

sick talon
sick talon
vocal wagon
cunning acorn
sick talon
fair smelt
sick talon
#

I'd say start your debugging on the Network tab in the browser tools and see what that looks like.

fair smelt
#

The only thing i do is mounting the card elements

viral tangle
#

Hello everyone, I've setup a form for my sellers to create an Account. How exactly could I update their account to verify them ? These are the requirements due

      1 => "business_profile.url"
      2 => "company.phone"
      3 => "company.tax_id"
      4 => "external_account"
      5 => "relationship.director"
      6 => "relationship.executive"
      7 => "relationship.owner"
      8 => "relationship.representative"
sick talon
viral tangle
#

@sick talon Custom

sick talon
viral tangle
#

I'm currently in test mode

sick talon
viral tangle
#

Thank you very much 🙂

fair smelt
sick talon
sick talon
fair smelt
#

But how do i set SameSite=None and Secure in stripe cookies, i got a warning in the debug console

bleak quartz
#

@meager hawk hi, can you please tell me how can I know if a subscription is paused or not?

sick talon
vocal wagon
fair smelt
sick talon
#

It's almost always one of those kinds of things if it's not the parser locally.

fair smelt
vocal wagon
vocal wagon
sick talon
vocal wagon
sick talon
sick talon
#

(you turn on "Secure Your Webook" in the builder)

fair smelt
vocal wagon
sick talon
open skiff
#

Hi, can I be helped?

sick talon
open skiff
#

I have about 100 euros locked on my stripe's account

sick talon
cerulean pineBOT
#

:question: @open skiff Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

open skiff
#

oh, sorry. Thank you anyway

slate elbow
viscid burrow
#

With dynamic tax rates, if I pass in let's say 2 different US - state tax rates (CA and CO) and then the person is from NY, how do I make sure that the default tax rate is applied? Right now it is applying 0% rather than the default tax rate.

#

Is it that if you use :dynamic_tax_rates and there is no match that no tax is applied?

#

Is there a way to set both an (A) default_tax_rate and also (B) an array of tax rates such that no match will apply the default tax rate?