I am facing a problem in the customer details stage, can you help me?
#dev-help
burnt topaz
flat garden
do I need my own server for stripe integration?
kind dew
Is there a subscription parameter that allows me to charge the full cycle amount even if the cancel date is within that cycle (not a percentage of the cycle price)? Like proration_behavior but post subscription
leaden jewel
how can I using the API prevent connected accounts from making my bank out negative when their account becomes negative? I only Stripe to debit the connected accounts bank account if the account goes negative not my account
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
south trellis
In what scenario would the customer.subscription.created event be fired with a status of active
because i see for some customers that they signed up for a subscription and we put them on a trial after but at the same time they have another active subscription with a $0 invoice attached to it
vagrant steppeBOT
mochihealth
worn garnet
Hello! when I try update exists subscription it created new subscription ! what is wrong ?
quasi wigeon
Hello! When switching a subscription from an annual price to a monthly one, I'd like to have the annual duration run its course, and then start billing monthly at the end of that term. What's the best way to do that using the API? Currently, when modifying the subscription by only changing the price, it adds a credit for the remaining amount, then bills monthly immediately.
broken wren
Hey, I am a little confused with all the different recurring pricing models available with stripe subscriptions (https://stripe.com/docs/products-prices/pricing-models?locale=en-GB#tiered-pricing).
I have a SAAS product and want to model the price as follows:
- 3 tiers: Up to 5 users, up to 50 users and up to 500 users.
- Each tier has a different price.
- Each tier has full access to all features. Only limitation is the number of users.
- 3 billing periods: monthly/yearly/lifetime
I am not sure which pricing model fits my requirements as after reading the docs non of them seem to fit.
minor cipherBOT
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fallow cedar
Hello stripe, What is happening to my payments and payouts ?
vocal wagon
Stripe declines my debit card payments,
I have this issue for a couple of days already,
Can someone help me please?
It also happens on Sellix.io
fallow cedar
whats happening to my payments and payouts
vocal wagon
Hi there can i get some help please
regarding the sign up not really sure where to do it as there is a lot of infomation on the page would a admin or staff kindly help
limpid scaffold
Hello there
Have a question about setup intent with generic_decline reason
If I recall correctly - it may also mean that the possible reason is Radar rules
How can I know if specific request was declined due Radar in that case?
ionic onyx
smit bai on the card only at the end of the year? I mean at the end of each year to receive money from the stripe
drifting swan
vagrant chasm
Has anyone here set up a subscription to pay down a customer credit balance over time?
leaden jewel
how can I using the API prevent connected accounts from making my bank out negative when their account becomes negative? I only Stripe to debit the connected accounts bank account if the account goes negative not my account
edit: i'm using express accounts and my code follows https://stripe.com/docs/connect/direct-charges
How can i prevent my account from being debited for transaction fees and refunds, its made my account lose alot ofmoney
minor cipherBOT
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winged cipher
In the Payment Element is it possible to not add country and zipcode?
the CEO doesnt want to ask user for country and zipcode.
vocal wagon
When updating a subscription, and a payment fails, and the card can't be charged for whatever reason. Does stripe revert the subscription back to the previous values for the products listed under the subscription or do I have to manually handle the reverting?
minor cipherBOT
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uneven grove
I have a WiseE and the action status is stuck in_progress
Steps to reproduce
- Send PaymentIntent to reader
- Restart reader before completing intent
- Query stripe api for the reader, reader.action.status will say it is still processing the previous intent.
I tried shutting off the reader instead of rebooting it and the reader continues to say online even though it is shutdown
Steps to reproduce
- Send PaymentIntent to reader
- Shut down reader before completing intent
- Query stripe api for the reader reader.status will be stuck saying
online
Is this expected? Or is there another way to determine if an internet reader is online or in the middle of capturing a payment?
velvet horizon
hi. i need help to do a kyc link
outer bison
Hi! I'm using a setup intent client secret + Stripe Elements to allow my customers to enter their bank account information. I'm trying to figure if / when the micro-deposit verification will be triggered and how to handle that. Any help would be greatly appreciated!
tropic bridge
hello folks, a quick question related to the webhook and connect. In my business logic I would like to only handle events that have been triggered by my integration (by the platform) and let all events generated from the dashboard (by the connected account).
I wonder if in order to accomplish this, i need to do the check manually in my code or by the fact that my webhook is configured as of type "Connect" i will only receive such events already.
minor cipherBOT
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true stag
Hi All, stripe.redirectToCheckout is now deprecated, what to use instead?
minor cipherBOT
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outer lance
Hello, i have question, how test Subscription Trial without waiting 1 day ?
thorn perch
Hi! I'm using the ios sdk and have implemented the payment sheet into my app. I was wondering what my options are to collect address info from the customer? I saw there is an address element, but is there a way to collect from the payment sheet?
slow cape
I can use some help as to why my local stripe client's test events are not being grabbed by my webhook.php
minor cipherBOT
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south trellis
hey how can I turn off payments from bank accounts
edgy gulch
Has anyone seen the stripe cli tool just hang, even running simple commands? i.e. on ubuntu stripe 1.13.6 stripe --version hangs
placid condor
Hi, connect mode, how to add and delete bank cards for standard accounts
minor cipherBOT
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iron jungle
Sorry to ask about this again but in terms of updating a subscription schedule, example I have a schedule that is on price_id_1 with one year interval and 1 iteration, then it goes to a price_id_2 for 1 iteration then releases, how do I know what stage/phase the schedule is on currently should the customer upgrade/downgrade the price for price_id_2
light dirge
I am trying to integrate Affirm. Does affirm/stripe not support this through invoicing?
minor cipherBOT
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dull ice
I previously asked about how i could log an order if i took payment from another platform e.g. Paypal. The response was to create an invoice and mark as out_of_band. Is this the only way to create such an order? (My standard order process goes through checkout session - not sure if all orders incl invoices will appear in the same place)
azure lagoon
When updating a customer address with a state (county, province, or region) how accurate can that value to be? We have a process where we accept the shipping address of a customer but we require the ISO 3166-2 territory code (e.g. CA-NT) - Can I pass that directly to Stripe or do I need to pass the plaintext name instead (e.g. Northwest Territories)
cinder bane
How to trace back the payout ? for individual transactions made ?
latent pebble
how to failed a payment to check my logics
modest prawn
Hi. I NEED TO KNOW… can I host the code that Stripe gives as example code with the keys switched out on GitHub pages? This includes the server. I can’t reach out to GitHuh because their support is terrible, and they take forever to respond.
minor cipherBOT
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somber raven
Hi Everyone!
visual bear
How can we remove the description of the invoice to be shown on the checkout page?
minor cipherBOT
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vocal shadow
Hello Stripe team we are using List all connected accounts API in our platform. There are two concerns related to this api
- The limit parameter of the API is not working and does not send the response within the limit specified
- The API is taking around 2 to 3 min every time to provide response
untold topaz
// Set your secret key. Remember to switch to your live secret key in production.
// See your keys here: https://dashboard.stripe.com/apikeys
const stripe = require('stripe')('sk_test_.............');
const account = await stripe.accounts.create({
country: 'US',
type: 'express',
capabilities: {card_payments: {requested: true}, transfers: {requested: true}},
business_type: 'individual',
business_profile: {url: 'https://example.com'},
}); What are remaining properties need to pass in create method. to create a active account. after calling this it makes the account inactive due to all information are not provided.
worn garnet
Hello! I don't know why when I try update exists subscription it create new subscription
weak gate
Hello, I want active pre-authorization in woocommerce i add the puling payment is working but i want to use pre-authorization
solar jackal
hy can anyone please help me into this i am getting an error from stripe for apple pay
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
muted heron
Hey there can i send trial_end empty in checkout session?
woven trellis
#dev-help hi there,
I have a question regarding BECS Direct Debit payments that we are using through Stripe. Now, for example if the customer doesn’t have enough funds in account, then the Stripe is not retrying the payment and it’s just directly cancelling the subscription.
Is there any way, that we can implement this from our end if not using Stripe’s Dashboard - For BECS payments using BSB and Account Number?
Also, can we introduce something like the system should try payments for 2-3 times with a custom time framed coded along such as if a subscription payment doesn’t go through then the payment will be retried in 6hours, then if it fails it’s tried again in 12hours and lastly in 24 hours before system generates a final fail payment email along with invoice? Also, Is there any way to introduce penalties for customers if their transactions fail?
potent trench
Hai I have a question, is it possible to transfer the amount to one customer to another using only stripe ACH?
severe shard
hey my customers are getting Blocked by a default Radar rule i really want to disable that how can i do that?
minor cipherBOT
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topaz phoenix
Hi, when i debit a card using the stripe.charges.create endpoint, how do credit happens or how do i know when there's credit on the platform account
carmine bear
Hi Everyone.
So, we are using Stripe-connected accounts, to create a marketplace like model, where each seller would have a connected-account.
Now, on our platform, we should the new sellers an option to do an "onboarding" where they will be directed to strip-account link and fill in the info. However, it looks like the stripe is not asking for the "bank-details" where the payouts will be made, in that onboarding-form. I tried to look into dashboard and find an option to enable it, but could not find any such option. How can we allow the sellers to set bank-details for the payout ? (we are using custom connected accounts)
vocal wagon
Hey! We're trying to react to the charge.refunded webhook and automatically create a credit note for that refund (unless there already is one).
When doing this we have to manually calculate how much of the charge that was tax. As we have to send the amount excluding tax to the CreditNote #create (and then you'll add the tax again) and the two sums will add up.
We've been trying to achieve this by:
1) checking if the invoice related to the charge hax customer_tax_exempt == "none".
2) fetching the tax_rate from the invoice.total_tax_amounts.
However, this approach doesn't seem very good as I still don't know when the tax_rate has been applied or not (without checking tax amounts on the invoice/line items).
An example to illustrate:
We tax Swedish customers with 25% VAT. The customer_tax_exempt is set to "none". A 50% refund of an invoice should mean we do a CreditNote create with an amount of 50%*0.8 (as Stripe will add 25% on that amount as tax on the CreditNote) and the sums will add up. Tax rate says 25.0 precentage:
However, we DON'T tax canadian customers. The customer_tax_exempt is set to "none". Given that a 50% refund of an invoice should mean that we do a CreditNote create with an amount of 50%. But the tax rate says 13.0 percentage.
How can best calculate / find the number excluding tax that we should send to CreditNote#create in a good way?
rose epoch
Hello beautiful people, we're creating some invoices via the /invoice/create api with collection_method: charge_automatically setting, but it seems that those invoices are not charged automatically at all. Is there anything that we potentially miss here? Thanks a ton in advance!
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
vagrant steppeBOT
wsteelix
tacit radish
Hello there 🙂 Does anyone know if "listened to" webhooks are exclusive? I have a legacy test webhook that listens to the "checkout.session.completed" event (with ngrok), and while testing webhooks with stripe cli, every event is triggered except that one. Is it the normal behavior or I am missing something? Thanks for your help 🙏
cinder bane
How to get the id of the connected account if we pass an external account ? is there any function for the same ?
timid perch
Hello, when I updated one of my Rails Apps to Rails 7 I switched to import maps for javascript. Can I include stripe through import maps too? Currently I include stripe still through "<script src="https://js.stripe.com/v3/"></script>" instead of the import maps declaration, but I would like to keep only one approach.
untold topaz
- Industry
- Terms of service acceptance where i find these api docs for express-connect?
civic hatch
Hi, we use Checkout sessions for connected accounts payments. We have implemented this https://stripe.com/docs/payments/dashboard-payment-methods to allow the connected accounts to activate payment methods in their dashboards. Besides here https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts we checked "Allow connected accounts for customizing their payment methods from Dashboard" but even though the accounts activate payment methods on their dashboards they cannot see them available in the Checkout form. Should we do something more with our integration?
meager stump
Hello I have a question regarding using the same payment method. I have situation when customer pay for delivery. He can pay with Gpay, ApplePay or using credit card data. Saving credit card for future payment is optional. After delivery he can send tip and we want to charge using the same method of payment as for payment for delivery. It's simple when user choose to save card for future payment. But what if he don't save card for future payment or he use GPay or ApplePay ? Can we charge tip without forcing him to enter card details again ?
misty stream
I have Indian bank account connected to stripe.
- Can I accept payment from Indian customers in INR?
- Can I accept payment from USA/EU customers in USD and EURO??
cerulean pineBOT
:question: @misty stream Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
worldly scroll
Hello. My company has an app that allows stores to sign up and get paid by their customers basically. We want to charge a fee or percentage on each payment they get from their customers. We know that PayX provides that but we're wondering if stripe does. A quick google search and skim through the docs isn't answering our question. Any help on the subject would be appreciated
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
vocal wagon
Hello Stripe team, I am looking for card scan solution for React.js. Any Idea how to solve this? I have web app in React.js and I just want to offer the users a card scanning, when they adding new card. Thanks
barren phoenix
Hello, I have a question about payment_method_collection parameter of Checkout API. When I pass customer id, even if I set payment_method_collection: always, the checkout form automatically filled payment method with the customer's default payment method. How to prevent the autofill?
slender perch
Hello! Seeking assistance with payment and setting rules for stripe payments . How can I go about getting a zoom call with a developer to help further
fervent thorn
hi everyone
how are you
i am returning from 2 days ago with my issue
rendering wallets
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
prime fern
#dev-help hello there I am missing a refund for a customer, it was actioned on the 19th December and still isn’t showing in the customers account.
sonic arch
Using Checkout Sessions for subscriptions, how can I set metadata on the invoice object?
I want to listen to invoice.paid events and get a specific metadata key for the checkout session.
mode: "subscription",
metadata: {
[APP_NAME_METADATA_KEY]: appName,
},
subscription_data: {
metadata: {
[APP_NAME_METADATA_KEY]: appName,
},
},
}),
This only sets the metadata key on to the items objects inside the invoice
chrome laurel
Is their a subscription cost to virtual credit cards?
novel willow
Hello. Just wanted to know if there is any requirement to be a connected account please? I mean a customer who is not a professional can have a connect account?
spiral ridge
Hello,
I have a quick question today. So I am trying to use stripe API to retrieve all the active stripe subscriptions for a specific customer(I think that is only active and trialing), and I am trying to do something like that:
$this->stripeClient->customers->retrieve(
auth()->user()->stripe_id,
['expand' => ['subscriptions']]
)->subscriptions;
Now I get the list of subscriptions but I am unsure how do I filter them to get only active ones.
I tried subscriptions->status('active', 'trialing') and subscriptions->all(['status' => ['active', 'trialing']]) but that seems to be wrong. Would you be able to navigate me towards the correct solution?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
reef bobcat
Is there a way to retrieve the status of a Connect account (i.e. restricted...restricted soon...activated...etc.)?
cinder bane
web hooks are not working properly on my dev server but they working on my local system
austere monolith
One of the connected accounts on my website got banned by Stripe, where should I ask Stripe what happened with their account and why, and how can I stop this from happening in future?
misty charm
Is it possible to use Stripe business account without company registration? One of my client asked this, he runs is business himself and this is the starting hence he haven't registered his company yet. He is from UAE.
cerulean pineBOT
:question: @misty charm Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
sonic arch
How can I execute a query for some id that spans my platform and all of the connected accounts?
For instance, I have a subscription for some connected account. How can I retrieve it given I have the ID of the subscription but not the connected account id?
signal mauve
Hello
I am using coupons for subscription but i could not find any option to link the coupon for the specific product. Can you please guide us.
Please look at screenshot I added the product for coupon but it's not working for specific product it working for all products.
full comet
Hello, we are creating a us_bank_account SetupIntent. In the case of a manual bank configuration, microdeposits verification occurs. How can I, as a developer, define the microdeposit type to be always amounts? (I can see the expected type is returned, but I don't see how I can configure it https://stripe.com/docs/api/setup_intents/object#setup_intent_object-next_action-verify_with_microdeposits-microdeposit_type)
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
loud oak
Hello! Someone can help me with a problem to use the request "Create a customer"? Thank you!
When i send the requisiton, it works well, but ever returns null to parameters like name and email
i will send you a screenshot
waxen quail
@loud oak please chat in the thread I created for you
blissful basin
i am getting this message js We don't currently support file type: application/octet-stream. Try uploading a file with one of the following mimetypes: application/pdf, image/jpeg, image/png
modest meteor
#dev-help Hello stripe team and developers.
I need help regarding stripe checkout with payment link. So I have products on my ecommerce website on react js. When checkout button is clicked it should send the cart item products total as a link (stripe payment link) to the users email id. Instead of showing the checkout there only. If anybody could solve please do reply.
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
spiral ridge
Hello,
Quick question on best practices. Let's say that customer tries to pay for a subscription while signing up and fails for whatever reason or back up and I end up with a subscription with incomplete status.
My question is: is it better to ignore this one on stripe, remove it from local database and just create a brand new one or should I always try to complete the existing one?
fluid pine
Hey Team! 👋 if a user removes their credit card from their Apple Pay wallet, will the previously created Apple Pay recurring payment or subscription stop working? (https://support.stripe.com/questions/using-apple-pay-for-recurring-payments)
meager dawn
Hey yall! Quick Q: if I want to have subscription downgrades to only take place at the end of current billing period, is the best/correct way to achieve that using the SubscriptionSchedule API?
smoky pasture
Hello, I please need some help retrieving account details for connected account
programatically
fathom fiber
Hey All, Need your help with upgrading subscriptions. I am creating a checkout session followed by retrieving the subscription and then using stripe.subscriptions.update with proration behaviour as always_invoice. But, there are 2 invoices being generated, one with the prorated amount and the other with the full amount for the upgraded subscription. Also, how to display the proration amount on the checkout page so that the customers know how much they need to pay?
worn garnet
Hello! I'd like to know when I update exists subscription it is charged amount every one! but I'd like this when I update subscription from montly to yearly it must be charge and then when I update from yearly to monlty it only charged amount but not adds date
vocal wagon
Hello 🙂 We're using Stripe Issuing product. We want to send emails to customers when their balance drops below a threshold. We've subscribed to balance.available webhook. We're taking current balance from the issuing.available array. Unfortunately, from time to time the balance received in the webhook is not updated after transaction is captured. For example:
- balance is 100 EUR
- transaction is captured for 20 EUR
- balance.available webhook is invoked with balance 100 EUR in the issuing.available array
I'd be grateful for any advice on what we might be doing wrong. Or is it a known issue on the Stripe side?
vagrant surge
How to update the current phase of the subscriptionSchedules?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
modern obsidian
I all, I have just created a node.js lambda function to create a payment session for stripe subscriptions. I have the following:
const session = await stripe.checkout.sessions.create({
success_url: 'http://localhost:4200/subscriptions',
cancel_url: 'http://localhost:4200/subscriptions',
payment_method_types: ['card'],
mode: 'subscription',
customer_email: email,
metadata: {
userUUID: userUUID
},
line_items: [{
price: priceID,
quantity: 1
}]
});
as seen I am adding userUUID as meta data. But after successful purchase the customer profile does not show the metadata. (It works on my php endpoint when creating the session with the same params) I am wondering if anyone has any ideas for this
stoic glen
Greetings Stripe team! I have a standard pricing subscription: flat recurring payment with metered price. Stripe charges for metered usage at the end of the billing period, but I want to immediately charge customer between master subscription charges, say, per 100 usages.
Take this as an example: I have a monthly subscription and I want to immediately charge user for each 100 metered usages between master subscription charges.
At the end of the subscription period user has accumulated 250 metered usages. User has already been charged 2 times in subscription period, immediately after reaching 100 and 200 usages. At the end of the subscription period, user is charged for all extra usages he has not been charged for, in this case, 50.
I have spent a couple of hours in your docs (both general and API), and couldn't find anything related to this. I was also searching for a way to trigger an immediate charge for metered usage, as it would solve my problem. Could you help me? If there is no way to setup this model purely on your side, could you suggest a way to implement this model?
vocal wagon
Hello there ! I have a question regarding mandates (https://stripe.com/docs/api/mandates/object#mandate_object-id).
I don't quite understand when does stripe create a mandate object. I tried to expirement (in test mode) by creating a SetupIntent, and then confirming it by passing the mandate_data parameter. The SetupIntent was confirmed, but when I retrieve it, the field mandate is null. Am I missing something in the setup intent creation process ?
API version is 2020-03-02. Thx!
summer agate
Hello
vagrant steppeBOT
Félix
peak jasper
Hi guys,
where can I setup retry failure payment in stripe dashboard
I could not find
red spruce
Hi, what is the best way to avoid creating transfers twice after successful payment session for connected account?
Right now, I make a payment intent to my platform account, let stripe process it with payment session, and then handle successful session webhook;
while handling it, I create a transfer to the connected account providing same transfer group which I provided in payment intent.
I looked for Idempotent key, but it's not available for creating transfers.
willow canyon
Heey 👋
We are trying to move 50+ products and prices from test to live.
Is there an API or an automated method to do that?
naive agate
Hi guys. I'm trying to use the stripe connect and i have a question: my stripe account is from CA (Canada), but when i create a new stripe connect account (using stripe.accounts.create) from another country (like BR or USA), i get a message that is not possible because i can only create new accounts from the same country. Is There a way to configure my stripe account to handle with accounts in different countries?
full sapphire
Hi guys. I'm trying to use the stripe connect and i have a question: my stripe a...
You would need a US company to do so.
Only US companies are the less restricted regarding Stripe Connect features.
naive agate
You would need a US company to do so.
Only US companies are the less restricted ...
OK. If I have a US stripe account, can I create multiple stripe accounts from different countries like CA or BR or something like that?
cyan siren
working with third-party code that dissociated sources from customers and then deleted those sources. Is there a way to roll back these transactions?
pliant ermine
HI Stripe Team, im getting this error with no context "Due to an elevated risk level, your Stripe account will be closed. If you believe this is an error, we need to collect some additional details about your business. Please contact your administrator.
"
can somebody help me with this information that i need to fill?
full sapphire
HI Stripe Team, im getting this error with no context "Due to an elevated risk l...
Contact support at https://support.stripe.com/?contact=true 😉
This Discord is meant for developers
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
pliant ermine
Thank you @full sapphire
dusk cedar
Hi There,
I am facing an issue with Transfer.create()
I have over 100K in my test account ,and I am trying to run a payout using stripe connect & transfer.
I am transferring 6K, but it keeps throwing eerrorsthat I d have sufficient balance.
dire acorn
Hello, how can I validate 3D cards without doing a payment? I tried the cardElement where a popup shows up if I use a 3D card for a payment, but I want to add a card to a customer at the same time validate if its a 3D card and show the popup like the payment has. Thank youu
cedar sail
Quick setup question for anyone who knows: When our account has Test Mode off we obviously can't use the test keys. Is there a way to Use test keys for our internal development AND still use the 3rd party payment app (like Woo Commerce) in production?
vagrant surge
Hello, what event should I use if I want to capture when the subscriptionSchedule pass from a phase to another phase, so I could add a new one.
raw shell
help me please Uncaught (in promise) SyntaxError: Unexpected token '<', "<!doctype "... is not valid JSON
warm osprey
Hi, need help.. How can i perform Transfer using non-usd? The currency of source_transaction's balance transaction (usd) must be the same as the transfer currency (clp)
sonic oak
Hi, I was previously told that stripe.redirectToCheckout is deprecated. I was wondering if there are any alternatives to use that'll make the stripe checkout session show? I am using firebase as my hosting site
timid ember
Hi, we have a problem with a specific Reader. It seems like the /v1/terminal/readers/%s/cancel_action API doesn't work properly on this Reader
modern obsidian
I have the following:
success_url: 'http://localhost:4200/subscriptions?session_id={CHECKOUT_SESSION_ID}',
I am wondering how I can also attach the subscription ID to the url?
warm osprey
is anyone here to help
lyric wyvern
Hi guys, i've been using this tutorial https://stripe.com/docs/payments/sepa-debit/set-up-payment to save sepa for later payment.
I was wondering if there is a way to modify one ? instead of creating new ?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
cedar sail
Regarding API Keys vs Restricted API Keys.
We have four (and growing) different websites our community uses. Currently we are using One set of API keys for all of them. Can we create Restricted API Keys for each site to allow us to control what each site has access to with their specific API key?
For example, our training site does not need access to payouts or balance transfers.
vocal wagon
can i use one stripe for multi websites e-commerce ?
heavy heron
I am trying to set up stripe connect with a referral partner where whenever they refer us a client, on any payment that the client makes -- they are given 5%...But we have a system where we bill automatically using zapier and we don't send individual payment links..is there a way to still get that stripe connect referral partner their 5% if you bill automatically?
loud oak
Hello! Someone can help me with a problem to use the request "Create a customer"...
Hello, can someone open this thread again? Thanks
rugged warren
Hey what's the best way to get all Invoices / invoice ids linked to a Subscription via the API in order to void them
tranquil panther
Hey Stripe - quick question regarding using Checkout Sessions: upon completing the payment, is there a way to retrieve* (validate) this payment using an id? (i.e. the payment ID 'pi_..', payment method id 'pm...')
vocal wagon
During the update subscription call, is it possible to update the metadata of the invoice within the same call, or would I have to make a separate call to update the associated invoice that is created when a proration is created when you update the subscription?
dapper ravine
is there a test card to stimulate webhook fails? ie: payment intent succeeds but eventual stripe charge webhook fails
wet bridge
Hi team
Sometimes payment seems succeed and sometimes its incomplete I am using Stripe Pay button only
ashen adder
I would like to know how to set up a 7 free days trial and then charge the customer automatically
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
somber obsidian
Hi, I’m just getting started with stripe and I would like to use installments with the default checkout , the one with the session. Is it possible?
loud oak
Pompey, can you help me with my thread?
stray oxide
ember vine
Hello all, we are experiencing an exotic bug when receiving a subscription update webhook in live mode for one of our customers. As the webhook fails for exactly one customer but not any other, we would like to replay the webhook on one of our dev machines to follow the debugger
Is there a way to replay a live mode webhook payload on a local machine? I don't think the Stripe CLI works in live mode and don't have access to the payload string
golden raven
Hi I've embedded a pricing table in my website, but I want to enable the user to subscribe only if they are logged in. Is there a way for me to only display the pricing table and also add metadata (like uid)?
mystic hazel
I have a general question for anyone that may know the answer. I am wondering if stripe dogfoods their own api on the dashboard. Specifically does the backend of the dashboard make requests to api.stripe.com or does it use some other system more tightly integrated into the api?
hazy sigil
Hello! Are you able to enable Stripe Tax in test mode? I'd like to be able to create a subscription with .setAutomaticTax(automaticTax) in test mode without having the development account being activated and StripeTax enabled.
floral horizon
Hello, I've set up a product with a subscription. But somehow when I request the details of a subscribed customer from the API I don't get the subscription property. Does anybody know what could be the issue here?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
cinder bane
Please share api info for this event stripe.webhooks.constructEvent
outer bison
hi! what java sdk version corresponds with: https://stripe.com/docs/upgrades#2022-11-15
plain egret
Hello, we are trying to submit a bulk order for around 40 terminal devices (different addresses) using the terminal order API and are getting the following error.
{
"error": {
"message": "Invalid Stripe API version: 2022-11-15;terminal_hardware_orders_beta=v3. You do not have permission to pass this beta header: terminal_hardware_orders_beta. If you have any questions, we can help at https://support.stripe.com/.",
"type": "invalid_request_error"
}
}
Can you please let me know we are getting this error.
vocal wagon
what is happening bro who made this site so complicated
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
pure crypt
hey everyone
iam creating a ecommerce site for my client and using a stripe for managing product customer and payments
iam providing one time and subscription product both
but iam stuck on how can i charge customer for both at once
like if customer add one time product and subscription product in cart how can i charge him with one checkout
i am using stripe apis , i cant use stripe checkout page
i have tried subscription api but its giving me this error
"The price specified is set to type=recurring but this field only accepts prices with type=one_time."
can you guys please help me here ????
hardy silo
My payment has been stopped couse of unauthed charges
Whats that means
And i'm only use the secrit key in my site
tawny pivot
Good afternoon! Is there a way to see payment attempts using a payment id?
eager raven
Hello. Can you tell me about multi-currency functional in my app via stripe payment intent and transfers. What's the best way to release this avoiding additional conversions? I need to convert currencies before transactions and show right amount to users.
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
vocal wagon
FIX YOUR SITE
blissful basin
witch field is required to get Bank account verification right in node
fervent thorn
hi guys, any stripe subscriptions wizards here ?
i am loosing my mind
nothing makes sense
magic oracle
I have tried to update my account to my new telephone number but it keeps trying to send a code to my old telephone number which I don't have anymore and I'm caught in the NeverEnding loop. I need a helper.
mystic hazel
Can someone confirm some stripe webhook behavior for me? Say a webhook for customer.subscription.updated is sent at 12:00pm and the default_payment_method is updated from 1 to 2, but the webhook FAILS. Now at 12:05pm a different webhook is sent for the same subscription saying the default_payment_method was updated from 2 to 3, and that webhook is SUCCESSFUL. My understanding is that the webhook from 12:00pm will still be retried even though a more recent webhook for that subscription has been handled, so we should handle that case in our webhook handler.
onyx frigate
hey there! Is there a way for me to use Stripe CLI to trigger account.updated event with the payouts_enabled parameter set to true?
sacred lagoon
"your card is not supported for this currency"
even when trying different cards, can I open a thread about this?
vagrant steppeBOT
speakofthedevo
broken wren
Hi, is it possible for me to specify the stripe customer that will be using a pricing table. This is to ensure that the checkout process does not create a new stripe customer but instead attaches the payment method and subscription to the existing customer.
trail topaz
hi - what is the preferred/recommended approach to charge a multipart form submission. We are currently re architecting our system and can imagine the obvious choice being to add a checkout page after the form has been submitted, ensuring that everything is uploaded successfully before then moving on to charging. Would the recommendation then be to create a webhook to remove submissions on a failed payment? With the db also storing some token for valid payments when made for a record of payment made?
hardy egret
Can anyone confirm that the charge.pending webhook is never fired with card payments accepted through a Checkout Session?
rich robin
Any recommendations for startups/young companies who use both Stripe and Quickbooks Online to automatically sync and reconcile invoices issued and payments collected by Stripe?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
worthy yew
Hey all - I'm having an issue with promotion codes and the google/apple pay payment dialogs.
Events on my dashboard are showing the appropriate cost after discounts (order.submitted shows the right value), but the popup for apple and google pay is showing the amount before discounts.
My stripe options are:
betas: ["process_order_beta_1"],
apiVersion: "2020-08-27; orders_beta=v4",
outer bison
Hi! i've been using the payment_method.attached webhook event successfully to know when someone has attached a bank account with instant verification. I just noticed that if a bank account requires micro deposits, this event is not triggered after they submit their bank account information. is there an event that would let me know when they did this? (I'm assuming payment_method.attached will eventually be triggered when the verification completes)
lean cradle
Hi! I am trying to create accounts in order for the users of my platform to recieve a monthly payout/transfer, which is charged from other customers through the subscription API. I have a couple of questions but lets start with the first one.
- I am trying to create accounts, and get the following error code when I specify the country code "SE" with the following tos_acceptance values:
tos_acceptance: {
service_agreement: 'recipient',
date: unixTime,
ip: '8.8.8.8'
}
I get the following error from the API: StripeInvalidRequestError: The recipient ToS agreement is not supported for platforms in SE creating accounts in SE.
Is there no possibility to have "recipient" for Swedish accounts in the service_agreement parameter?
- Is there a possibility to attach an already existing paymentMethod with card details, to an account? Nothing in the documentation points to that possibility, but rather points towards a creation of a bank account object
Thanks in advance!
desert vigil
Hello,
How can I get the destination ID
gritty yacht
Does the stripe react native sdk work for web as well?
glacial totem
Got a question re: pricing tables and redirects if someone has a moment?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
unreal bridge
i added a new field to my fetch to paymentSheet endpoint and now the paymentSheet will not initialize. Does anyone know why this would be happening?
glacial totem
When a checkout.session.completed event is sent to a webhook, is the Customer data included? It is listed as expandable, but this is not a request we are intiating.
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
lean cradle
Hi, is there a possibility to send money in Stripe to customers outside the US? I am building an API that retrieves money from customers using the subscription API, and the money collected is supposed to be sent to the "group owner". When reading through the documentation, it seems that payout only works for the US? Is there any options/alternatives for us in Sweden?
loud oak
Hello! Someone can help me with payment methods? Thanks
glacial totem
Does a Pricing Table for an existing customer display which option they already have? If so, how do we pass the Customer ID to make this happen?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
empty depot
I can't seem to update my py outs account to a different checkings. I get an error message saying that the account i type in to verify doesn't match which is impossible because otherwise how would I have recieved payouts all year??
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
simple geyser
I am asking this question here, though it may seem at first glance as something for Sales. But this is a technical inquiry to check if Stripe API can cover our needs. I asked Sales first, but it seems they cannot give my an answer.
We are looking for a payment service for an app we are developing for our client, that will basically facilitate payments between individual users, providing a kind of escrow where money is paid out upon service being rendered. The money will be transferred by one user to the payment service but transferred to the other user after some conditions are recognized by our app and the payment service is notified.
The users should not need to manage any additional accounts, so it would be preferable if they didn't have to create any account on Your platform. If they would have to do this, it should be initiated in our app and redirected back to it after finishing. Those accounts should be later managed exclusively by our app, opaque for the user.
After creating the account the experience should be seamless for the user. One user should just pay the money through the payment service by credit card and other online payment methods, and the other one should just receive the money on the bank account number he provided.
If there is a need to create accounts for the users in aforementioned manner, it would be preferable if only the user who pays the money is needed to do that. So the bank account number to which the money is paid out after being released from escrow is provided by our app, without the need for the payment service to assign it to a specific user.
There would also be a fee for each such transaction that is transferred to our account and this should be done in one transaction or resembling one transaction for the user.
There would also be some paid features that would also require transferring money in a similar manner as described, but the money would be transferred to our Stripe account.
lean cradle
Hi! How do I attach a bank account/paymentMethod/Card on a "Custom" Account in Stripe in order to make Transfers, or utilize transfer api. Please provide with an example because the documentation does not show any parameter to which we can attach an id etc to.
const account = await stripe.accounts.create({
type: 'custom',
country: 'SE',
email: 'jenny.rosen@example.com',
capabilities: {
card_payments: {requested: true},
transfers: {requested: true},
},
// Name of parameter here?
});
Thanks in advance!
loud oak
Hello, can i attach a custom payment method to an user?
I'm creating the payment method, attached it, but it isnt set.
upper dirge
Hi! I have configured PayNow in stripe but it is not showing on woocommerce checkout page.
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
warm osprey
Hi Good day!
We have a scenario wherein upon confirming the payment intent, We need to transfer to 2 managed accounts.
We decided to use Separate Transfer and Charge route. (on_behalf_of is not possible)
One of our issue is that our platform default currency is USD some of our managed account's default currency is JPY.
We are accepting the payment in JPY and wanted to transfer to managed account in JPY as well.
thorny breach
Hi team, still for affirm integration, we once raised request to you and you reply that we met an error called 'missing required parameter. ' But checked from our server that we did successfully send the related required field, could you help check again? can give you more payment intent for info.
whole stream
Hello, If I have a Stripe payout ID "po_abc123etc" is it possible to get all the charge ID's "ch_abc123etc" for the transactions included in that payout?
vocal wagon
Hey guys, I have a subscription service that I am using the React pricing table component for subscribing, and the backend looks up subscriptions associated with the user and returns the most valuable. I am wondering if I can provide the user with a link to view the details of their subscription, or if there is some pre-built component to show the user the info they may want to see, currently I am just displaying the product name, subscription id, customer id, etc from the API
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
rancid nebula
Hi Here.
We are using Stripe. All of our plans are metered.
1- Is my understanding correct that Stripe does not handle proration for metered pricing when the user upgrades in the middle of the billing cycle and we should handle charging and invoices for the user in our backend?
2- You know the Stripe, i need one advice, when a user in our application change his plan, which one is better (when all our prices are metered), create a new subscription (using session checkout) and edit it in the webhook or just edit the old Subscription with the new product/prices?
3- Session checkout (subscription mode): Am i correct by saying that we can not pass the current existing subscription to the session checkout? and session checkout will always create a new subscription? Why I am asking because when user creates account in our system we in the back create the subscription for him but in trial mode and no payment information at that time, at the end of trial we want to ask the user to actually subscribe to the same plan or different one (we need promotion/coupon so we can not use SetupIntent) but we do not want session checkout to create another subscription.
vagrant steppeBOT
mohamade
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
dire kindle
Hi
I want to know about how to integrate paynow qr code scanning with stripe payment getway.
supple herald
Hi there,
I have integrated Apple Pay using stripe in our react Native (Expo EAS build) App
I am getting Payment not Complete error message when I select a test card added to apple sandbox test account
Can anyone plz guide where m I going wrong?
used presentApplePay property of useApplePay Hook
const OnApplePayClicked = async () => {
if (amountEntered == "" || amountEntered == 0) {
setalertMessage("Please enter amount to proceed");
setshowAlert(true);
} else {
const { error, paymentMethod } = await presentApplePay({
cartItems: [
{
label: "Example item name",
amount: "1.00",
paymentType: "Immediate",
},
],
country: "US",
currency: "USD",
shippingMethods: [
{
amount: "1.00",
identifier: "DPS",
label: "Courier",
detail: "Delivery",
},
],
requiredShippingAddressFields: ["emailAddress", "phoneNumber"],
requiredBillingContactFields: ["phoneNumber", "name"],
});
if (error) {
console.log("Error", error);
Alert.alert(error.code, error.message);
} else {
const clientSecret = await fetchPaymentIntentClientSecret(
"fetchPaymentIntentClientSecret"
);
console.log(clientSecret);
const { error: confirmApplePayError } = await confirmApplePayPayment(
clientSecret
);
console.log("Error 2", confirmApplePayError);
if (confirmApplePayError) {
Alert.alert(confirmApplePayError.code, confirmApplePayError.message);
} else {
Alert.alert("Success", "The payment was confirmed successfully!");
}
}
}
};
I have also implemented Google Pay and Card pay which is working fine in test environment
vagrant steppeBOT
Gourish
desert vigil
Hello,
Getting an error when I am transferring the amount to the connected accounts
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
worn garnet
Hello! how can I update subscription from monthly to yearly but not immediately and after ending current period
gusty sun
peak jasper
Hey guys,
How can i get creator id in sepa on local test
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
wet bridge
Hi team,
I am mouning the stripe Billing Address and card elements in my html.
Can you please guide how I can add required validation on mount before submit
I tried to apply the jquery/js simple client side validation rules but its not working on mounted lements
sage arch
Hi team,
We're facing an error of stripe form not showing for our website. Here's the checkout page link
https://destinationdreamhomes.com/instance/?check_in=2023-04-01&check_out=2023-04-07&guest=1&listing_id=71072&guest_message
Please check this issue and help me out what's the exact Issue for it.
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
sharp jungle
Why is this code not working?
<html>
<head>
<title>Stripe Prebuilt Checkout Example</title>
<script src="https://checkout.stripe.com/checkout.js"></script>
</head>
<body>
<button id="checkout-button">Checkout</button>
<script>
var stripe = Stripe('pk_test_YOUR_PUBLISHABLE_KEY'); // Replace "YOUR_PUBLISHABLE_KEY" with your actual publishable key
var checkoutButton = document.getElementById('checkout-button'); // Get the "Checkout" button
checkoutButton.addEventListener('click', function() { // Listen for the "click" event on the button
stripe.redirectToCheckout({ // Call the "redirectToCheckout" method when the event is triggered
items: [{sku: 'sku_YOUR_SKU_ID', quantity: 1}], // Replace "sku_YOUR_SKU_ID" with the ID of your SKU
successUrl: 'https://example.com/success',
cancelUrl: 'https://example.com/cancel'
}).then(function(result) {
// If the redirect to Checkout fails, display the error message
if (result.error) {
alert(result.error.message);
}
});
});
</script>
</body>
</html>
Hi! I'd like to know when I update subscription schedule why in webhook don't action any request ?
vocal wagon
Good morning, is there a testcard in stripe I can use to get a 'requires_confirmation' step? I can't seem to find this scenario on https://stripe.com/docs/testing.
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
toxic latch
stripe connect list of translated capability parameters, from dotted to plain text. ex: 'company.tax_id' to 'Company name'
cerulean pineBOT
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
warped crow
hello 👋
low priority question regarding the AddressElement:
is there a way to have it always display the additional fields (Address line 2, Postal code, City)?
even though it has an expanding animation, it still is somewhat jarring for me.
happy new year and happy holidays
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
wintry furnace
Hello, I would like to know what is the best way to implement a deposit with Stripe ? I'm looking for a solution to avoid refund customer and paid Stripe fees. thanks
merry cypress
Can I somehow generate an invoice in PDF for orders?
limpid scaffold
Hello
By creating Stripe Subscription - we're getting pending_setup_intent
Is there any way on confirming that setup intent - set payment method as default source to a customer? I see an option to attach it as default for subscription, but not for customer
clear gulch
Hello,
How can I revise an uncollectible invoice of a subscription ?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
orchid swallow
Hello, I'm using woocommerce with stripe. Some orders are going through, but a lot of orders are ending up failing. On stripe the reason is either "bank declined" or "card declined", I communicated with a lot of customers, and they all say that they tried multiple cards, and they are confident that it's something wrong on my end and I also feel so, but not sure what the reason is. Please help!
fathom fiber
Hello, I have a subscription product model. While trying to upgrade subscription, using the subscriptions api, I am using stripe.subscriptions.update with proration_behaviour as always_invoice. It does upgrade the subscription and creates an invoice but it doesn't ask for payment details. I guess it picks up the old details for the same. Is there a way to redirect that user to a stripe payment page to do the payment ?
limpid kettle
Hello, I need help figuring out how to display multiple shipping options in my checkout form?
This is what I am currently doing in my stripe.checkout.sessions.create but it is only showing one of the options and not both?
shipping_options: [
{
shipping_rate_data: {
display_name: "Basic",
type: "fixed_amount",
delivery_estimate: {
minimum: {
unit: "day",
value: 5,
},
maximum: {
unit: "day",
value: 14,
},
},
fixed_amount: {
amount: 25 * 100,
currency: "usd",
},
},
shipping_rate_data: {
display_name: "Express",
type: "fixed_amount",
delivery_estimate: {
minimum: {
unit: "day",
value: 2,
},
maximum: {
unit: "day",
value: 5,
},
},
fixed_amount: {
amount: 50 * 100,
currency: "usd",
},
},
},
],
@surreal temple could you please elaborate on what you mean by this?
hollow prairie
<@910645456655241217> could you please elaborate on what you mean by this?
> htt...
I've re-opened that thread
vocal wagon
Hello 🙂
I've asked a question yesterday but, unfortunately, the thread has been archived, so I'm posting it again (I'm sorry, I didn't respond in time :/ ):
We're using Stripe Issuing product. We want to send emails to customers when their balance drops below a threshold. We've subscribed to balance.available webhook. We're taking current balance from the issuing.available array. Unfortunately, from time to time the balance received in the webhook is not updated after transaction is captured. For example:
- balance is 100 EUR
- transaction is captured for 20 EUR
- balance.available webhook is invoked with balance 100 EUR in the issuing.available array
I'd be grateful for any advice on what we might be doing wrong. Or is it a known issue on the Stripe side?
I was asked for some examples, here's one (account acct_1MHXbwEN6jYfQQRd):
- balance.available came with amount 40999 (evt_1MIA4cEN6jYfQQRdKmCINwSm)
- issuing_transaction.created for amount -1000 (evt_1MIA4yEN6jYfQQRdJXfEUHvx)
- balance.available came again with amount 40999 (evt_1MIA4zEN6jYfQQRdse0h8Kjs)
dull stirrup
Hi,
I need to ask, that can I get a subscription that exists in connected account through a parent account configured.
kind dew
Hi, is there a way to modify the first amount in a subscription? For example a subscription for 6 months, and the first amount is $200 and the rest are $120
robust spruce
My card get declined so much times yessterday and its blocked now how to get unblock?
kind dew
price.create without type: 'recurring' gives me an error:
"The price specified is set to type=one_time but this field only accepts prices with type=recurring."
But when I do add it
{
"type": "recurring",
"unit_amount": "112500",
"product": "prod_N1xwI33j3u0GmE",
"currency": "usd"
}
I get "parameter_unknown"
Any idea why?
limpid kettle
If I enter a billing address different than my shipping address, why am I not getting the 2 of them in my webhook response once payment is done?
sick lynx
Hi!
Question related to recurring subscriptions (monthly subscription)
Is it possible to change the customer's subscription from one email account to a new one?
Case of use: user wants to migrate all their data into a new account, and we want to keep their subscription with the historical data, and not to start a new one.
How can we do that from Stripe Dashboard?
vocal wagon
hi, i changed the country on shopify, from france to romania , because i moved here now,and tryng to activate paymants for web site i need to connect again with stripe, now the problem is, i lost the sim with whomi made the account, and the steps to reset it, dont help
wht can i do?
please..
rapid tide
HI - I am building a platform using Connect. How do I handle purchases on the platform (not a connect account)? Can I leave the stripe_account blank?
muted heron
Hi there, can we send email through stripe in testing?
rocky smelt
Hi, when using tax-rates on products (not automatic tax) the tax amount is not showing when exporting payments. How do I get a payments report with the tax amount we set in the tax rates under products.
rapid wedge
Hi there! I'm a newbie and have already developed a Slackbot using Slack Bolt for JavaScript for my Node.js app. I'm hosting the app on Heroku and using Supabase for the database. I would like to add subscription and trial features to my app, but I'm having trouble figuring out how to get started. I have read a lot of documentation, but I'm still not sure how to proceed. 🤔
I don't have a website, so I'm wondering if using Stripe Payment Links might be a good option for me. Do you have any sample code or guidance on how to implement this? I'm looking for help and would appreciate any advice you have on how I can get started with adding these features. Thank you! 😊
pure crypt
Hi there
iam trying to use subscription api to create a single transaction order with multiple subscription products and on time products
but iam receiving an error
"Currency and interval fields must match across all plans on this subscription. Found mismatch in interval field."
can someone help me ??
turbid cedar
Hello, is there any minimal amount for an invoice?
dire barn
Hi Devops.
our application have multiple subscription Option, user can add multiple subscriptions is there any way to cancel the specific subscription as i can see there is only option on api imediate cancel.
and one more thing, i have to change the payment method to check if card is expire or user can be able to add multiple methods
mossy vault
Hi there! I hope you are doing well. I've got a question regarding product's pricing. We know that a product must already exist in our Stripe portal before or while accepting the payment, but in our case, we can have the product created but the pricing cannot be associated beforehand, as it is a dynamic pricing mechanism, based on various parameters. I would love to know if multiple pricing is allowed for a single product. If so, how does the pricing works? I've been reading some documentation but I wasn't been able to find an answer. Thank you in advance!
analog ether
hi , has possible expire a checkout ? later cancel payment intent ?
junior oxide
I need to update my phone number to access my stripe account
raw shell
Hi please help with the link payment direct, url redirect only able on buy
vital slate
Anyone ever seen No such webhook endpoint: 'we_XXXXXXXXXXXXX' response from Stripe API when calling WebhookEndpoint::retrieve() ? The Webhook ID actually exists. This is on both LIVE and TEST mode. Tested with two different webhook ID's. The version is set correctly too. I told the customer to reach out to Stripe but figured I might give a shot here too.
Also the exact same code on my testing site with my own API account and Webhook it works fine.
modest prawn
Is the TTL to custom domains 300 minutes?
cloud ore
Hello, i have an issue with retrieving cards in API. Customer paid with card but shows the id as pm_xxxxxxx instead of card_xxxxxxx. So when i attempt to retrieve cards nothing is returned. If i retrieve all payment methods, then i can view the cards. Shouldn't the default payment method be assigned as the default card? How do i assign default_payment_method to be the default_source card?
woven trellis
#dev-help hi there,
While using subscriptions along with BECS, i know that stripe won’t retry payments because of bank charges. So, in this scenario we were planning to use a tweak which is that we will leave the subscriptions as-is and mark the invoice uncollectable when a payment fails. Now, after this we were planning to create a hosted invoice for that payment and add an extra $10-$15 as penalty and send that to customer via email. When a customer makes payment for the invoice it will mark that associated payment as paid. Just wanted to know, if this is doable or not?
dusk flicker
Hello
I have a dot net mvc form and trying to use the stripe js to the following :
- Create new stripe customer.
2.Set Payment method for the newely created customer.
I would like to achieve this by using the stipe.js and embedded html code to collect the payment information. But 1st create the customer.
So what's the best way to do that ?. I am reading the api and I realized this page can serve the second point :
https://stripe.com/docs/payments/save-and-reuse
However before this I need to create the customer 1st.
Thanks
kind dew
Hi, I need to get the ii_XXX object from in_XXX but when using
stripe.invoices.listLineItems(subscription.latest_invoice.id, { limit: 5 })
I don't get it, I was told because I might be using an older API. How can I either update the API or get the ii_?
(My goal is to update a specific charge in a subscription, and if there is a simpler way to do it, I would be happy to know)
main ivy
Hello, we are a website where there are 3rd party vendors, we want to collect payments first and then transfer the money to them later automatically after a few days, is there a specific workflow I need to follow?
ember sundial
Hi, does anyone have a doc link to renew canceled subscriptions?
devout vale
Hi there. We are exploring the pricing table feature. We want to customize the confirmation URL after a user completes the checkout process. Is there a way to specify the desired confirmation URL from the embedded javascript? We want the confirmation URL to be on different domains depending on the environment. E.g https://dev.fieldlevel.com/confirmation, https://qa.fieldlevel.com/confirmation or https://www.fieldlevel.com/confirmation. I couldn't find anything regarding this in your documentation. TIA
dusk flicker
Hello
Is there a stripe element that I can create providing the existing customer id ? So I attach the payment method to an existing customer ?
Thanks
modest meteor
#dev-help Hello stripe team and developers.
I am facing issue while importing stripe in my react js application. Can you please help me out!
Following issue came after just importing the require statement from docs.
Compiled with problems:X
ERROR in ./node_modules/stripe/lib/crypto/NodeCryptoProvider.js 3:15-32
Module not found: Error: Can't resolve 'crypto'
BREAKING CHANGE: webpack < 5 used to include polyfills for node.js core modules by default.
This is no longer the case. Verify if you need this module and configure a polyfill for it.
If you want to include a polyfill, you need to:
- add a fallback 'resolve.fallback: { "crypto": require.resolve("crypto-browserify") }'
- install 'crypto-browserify'
If you don't want to include a polyfill, you can use an empty module like this:
resolve.fallback: { "crypto": false }
lost tiger
Hi there, is it possible to get data on TimesinceEmailFirstSeen / AuthorizationRate / IP-EmailHistory via API response after posting a charge
south trellis
i have a question
we recently started offering subscription services and ran out of capacity to provide services for the month so our admins were putting a people on free trials until we were able to provide said services however when they were doing it they accidentally prorated the trial and instead of charging the customer the full price at the end of the free trial its only gonna charge a couple cents. is there a way to switch this to not have the trials prorated for trials that already are
desert vigil
Hello,
getting this error even i already passed capabilities when they are connecting with our platform
queen mountain
Hi there, I am trying to add a tabindex attribute to a card element, however, the class I am trying to target is part of a prebuilt UI with a name "__PrivateStripeElement". Is it possible to add an attribute/ customise a private class?
cerulean pasture
I have a question on terminal, is the BBPOS WisePOS E the only terminal available for browser based pos?
vocal wagon
Hi, when changing the period of a subscription from monthly to yearly I want to add a discount of 10%, but due to the 3DS verification I have to use pending updates (ie when the verification fails the change is rolled back). Unfortunately it is not possible to use pending updates and apply discounts together as explained on https://stripe.com/docs/billing/subscriptions/pending-updates. Is there any workaround to accomplish what I need?
devout vale
Hi @foggy dawn , just a follow up question, Do you know if the stripe CLI supports creating and updating pricing tables?
modest prawn
I'm trying to set up a custom payment flow but am having issues
viscid burrow
We just added a Stripe Connect integration for Payment Links and I got this question. The question is - does Stripe Checkout allow this and how is it done? And does Stripe Payment Links allow this and how is it done? Then, the meta-question is, what do we need to do as a Connect platform for standard Stripe accounts to allow them to do it when we are coding on their behalf. Thank you!
Do people just charge the full amount with the deposit and then manually issue a refund? Or is there some Stripey way to release a deposit or not pay the 2.9% on a "deposit" portion of a payment?
stiff pawn
Hi guys, I'm working on a stripe checkout integration with connect accounts that can't receive credit card payments with the tos_acceptance[service_agreement] parameter.
I am working with the java sdk and when I create the session with the sdk and add metadata to the payment intent, the transfer of the payment that was made with stripe checkout to the connect account is not made. But if I don't put metadata if it does the transfer, do you have any idea why this happens?
queen mountain
Hi there, I am trying to add a tabindex attribute to a card element, however, th...
Can I reopen this thread?
drowsy ice
How much is the percentage if I am going to do an international transactions?
ember solstice
Quick question, does each transaction have a unique ID value like "ch_123456v"? And if a transaction fails to bill, but then is automatically rebilled would the rebill have a new new unique ID like "ch_234567V"? I suspect that it does, but I just want to verify
raven panther
Hey. I changed my phone number how can I reset the security thing since I don’t have access to my old number anymore
modest prawn
How can I get the payment amount to show when using a custom payment flow. I have it set up like that, but I want people to see how much they’re gonna pay
queen mountain
Can I reopen this thread?
No still have questions over that GitHub!
lean cradle
Hello! I'm having a lot of trouble figuring out how to manage custom accounts through the Stripe API (Node.js). I have managed to create account, create a card token, which should be everything that I need in order to make future transferrs (payouts to the accounts/customers). But when I attach the card token, I get the following error in my backend:
StripeInvalidRequestError: Instant payouts are not available for platforms based in Sweden.
The code:
const attachCard = await stripe.accounts.createExternalAccount(
customer_account_id,
{external_account: card_token}
)
This solution was suggested by a developer from your team earlier (yesterday). I am not sure why I am seeing this error, since I am not trying to make an instant payment...
As you can probably guess, I am based in Sweden, and the customers of my platform will be so as well (to begin with)
Thanks in advance!
vocal wagon
stripe charges a commission of 1.4% and 20p. What does this 20p mean?
what do i have to do to be able to withdraw money from stripe as soon as the funds arrive?
P.S
I am from Poland
rancid nebula
Hi, we change the items(prices) in a subscription (upgrading) and both old and the new item/prices are metered. if we change/update the subscription with these new items in the middle of the month, will Stripe be able to adjust/calculate the invoices and charge the user accordingly?
vocal wagon
why when I made a test order for $1, stripe charged me as much as 26 cents when it should have charged me 1.4% and 20p?
modest prawn
Why isn’t this working
leaden mango
👋 Hope everyone is enjoying their holidays so far!
I have a situation which I've been stuck on for a few days... I have a Node.js server managing subscriptions created all via the Node.js SDK.
The way that users enter their payment method is through a CardElement which creates a SetupIntent (confirmCardSetup in my React client). I don't offer any way for someone to submit a PaymentIntent, they can only create SetupIntents
My problem:
- Customer's subscription becomes
past_duebecause their payment method on file is invalid. - Their subscription cancels after some time
- The customer adds a bad card, e.g.,
4000000000000341which attaches to the customer, but when my webhook listener immediately tries to use it to pay the open invoice, it fails, leaving the subscription incomplete
How do I go about allowing customers to pay for the incomplete subscription?
untold topaz
unable to create file of aws presigned url. how to do that Error : "message": "ENOENT: no such file or directory, open "awsImageUrl" const fp = fs.readFileSync(awsImageUrl);
const upload = await stripe.files.create({
file: {
data: fp,
name: ${tutor.profile.name}_${Date.now()}_${i},
type: "application.octet-stream",
},
purpose: "identity_document",
});
hidden torrent
Hi all,
I have a question regarding Stripe apps. I'm building an app which is very much specific to Stripe and has no usage beyond Stripe.
Can I use the settings page of the app to have users select a billing plan so that I can charge them every month for the usage of the app ? Creating a portal to just have users select the billing plan and go through the process of adding a credit card seems like an overkill and I was wondering if I could build an entirely native experience using the "Settings" page of the app ?
pine depot
Hi, I have a question, in what cases the event payment_intent.succeeded would not have any "charges"? I've created a plugin that uses Stripe connect to split WooCommerce payment for certain products, so I have a webhook for that and the code checks for payment_intent event and takes data from that that is then used in Stripe\Transfer::create, now on my test account everything works correctly but I tested it on other users sites and they have payment_intent.succeeded but no "charges" there
fresh wadi
Hello, does anyone know if customers in a monthly suscription with SEPA payment method are charged automatically, or do I have to take any action?
vocal wagon
Hey there,
I hope you are doing well
We are facing a stripe API integration problem within our platform.
We actually make a payment, but we can't see the balance on our stripe dashboard
Any help regarding this ?
We are using this: (stripe script js)
https://stripe.com/docs/js/including
quartz plover
Hey everyone, could someone help me understand which API endpoint to use?
I am using a destination charge with stripe connect. I am collecting the fee within the payment as well, but I am also using manual payouts (which will be triggered by another webhook later.)
Do I use the transfers API or the payout API?
dire barn
Hi Dev, I have query related to multiple subscription is one user have multiple payment methods at a same time for example..
user a have two subcriptions : BC, DE
and both have different payment methods these both subscriptions belong to same user.
fervent thorn
Hi guys, I was wondering if you could help me with something.
I am integrating Stripe in my project, where I have a plans page with all the available plans listed. All the plans come with a free trial, but the trial period is different per subscription.
In Stripe, creating a subscription for immediate payment in oppose to a delayed payment is not the same.
What I am trying to figure out is how do I collect the payment details and create the trial subscription, so there should be an automatic charge once the trial is over instead of emailing a link to the user to add this info after the fact ? Thanks
frigid fjord
every card is getting declined because of zip code verification. EVERY PATIENT card. I have to charge them today for end of year.
ive asked for a phone call and not a chirp. nobody is calling me back.
pastel dome
I am asked on stripe to put a web URL but when I put that of my forum it does not work
heady lodge
does anyone have any tips on getting ID verified it just keeps saying not able to verify
rapid tide
Does deleting a Product automatically delete it's Prices?
Is the behavior the same for platform and Connected prices?
pure crypt
i want to make a webhook to know when ever the subscription is paid
for example a customer is subscribed to weekly product
so i want to get notify when ever his weekly subscription get paid successfully (EVERY WEEK)
what event should i use ???
heavy kiln
does anyone have any tips on getting ID verified it just keeps saying not able t...
uh not sure contact support at https://support.stripe.com
heavy kiln
i want to make a webhook to know when ever the subscription is paid
for example...
uhhh
let me see
pure crypt
https://stripe.com/docs/billing/subscriptions/webhooks
i want to know which one should i use
invoice.paid
or
customer.subscription.updated
i want the notification for every payment on subscription except the first one when subscription created
opaque obsidian
Hello!
I can't figure this one out.
How can i set a price amount to a invoice or just add items with a price?
I wan't this so i can create a invoice and show it on my own "invoice center" on my own website and people can pay it there and be able to check if its already paid.
atm it creates a invoice with a amount of €0
Thx!
teal current
Hi, is it possible to pass multiple status values for list subscriptions endpoint ?
gritty yacht
It costs an additional 0.4% per invoice to use the Invoice API?
modest prawn
Hey! It seems like the Stripe Dev chat isn’t working correctly. This may be that the devs turned off @vagrant steppe due to New Year’s Eve, or something with the bot is not working. I am not affiliated with Stripe, but I feel like people should be let know that this chat is not working correctly now. This may be fixed anytime after this message.
gentle tulip
Hi,
We want to use Stripe ACH in our website. We accept donations for a charity through our website. We have setup ACH payment following Stripe docs. And we have applied Financial Connections.
We tested the integration on our website. In test mode, transaction was successful. However, when we tried to use in live mode, we were denied of the usage of microdeposit verification. The error message we received from stripe contained a link to apply for Financial Connections.
However, we had previously applied for it. Please help us to integrate microdeposit verification in our website.
idle cargo
Hi,
For those who use Stripe subscriptions, do you know how I can make the description of the charges, that are created by the invoices, have the invoice number on them?
I've seen it with a few Stripe merchants, where the charges have a description like " Invoice #@#@-001", where "#@#@-001" is the invoice number.
vocal wagon
Hi there im trying to add mulitiple websites any idea why i cant /
how do i speak to someone on live chat
vocal wagon
Hello
Can someone tell me where i have to put the api secret key in the librairy ?
Thankds
vocal wagon
Possible to pass a custom message to the stripe checkout?
Let's say i choose products from a list in my web app, and i want those products to be listed as text in stripe checkout so the customer knows that they will pay for the products they choice.
rare badge
Hi #dev-help Can anyone help me look into the error i am getting here. req_xMvz37pWW8VheP I cant seem to understand the reason why
forest pollen
hello #dev-help can i still receive money on my stripe account if I dissolve my company
steel pier
I have a WordPress membership site that will accept subscription payments via Stripe checkout. I created a payment button on the membership site using the Stripe no-code checkout option. When a prospective subscriber clicks on the payment button, they will be redirected to the Stripe checkout website to complete their transaction.
My questions are as follows: 1. After the subscriber has successfully paid, will Stripe notify me via email that a new subscriber has paid?
2. Would I also receive the subscriber's email address through Stripe? I'll need this email address to assign the subscriber a membership role.
I'm completely stuck here. Please assist.
Thank you in advance for your assistance.
prime gale
why is country_specs null?
const getCountry = async () => {
const stripe = new Stripe(process.env.STRIPE_SECRET ?? '', {
apiVersion: '2022-11-15',
});
const res = await fetch('https://ipapi.co/json/')
const data = await res.json()
const countrySpec = await stripe.country_specs.retrieve(data.country_code)
const currency = countrySpec.default_currency
console.log(currency)
}```
frank axle
Hi
modest prawn
Hi
Please keep your general chat in #841573134531821615.
hollow holly
Hi. have activated clarna in stripe, running wordpress with woocommerce, but still i can't get clarna to show as payment method. help
tepid pine
I am interested in starting a Stripe account, but as I am not a resident of the US I was wondering if the bank account can be in Africa for example? I have a Wise bank account, would it work?
magic dew
Hi everyone and happy new year - We are having two critical issues processing payments for our new connected merchants with Migrated records - 1st one is on ACH where transactions are ALL failing with this error: invalid_request_errorThis PaymentIntent requires a mandate, but no existing mandate was found. Collect mandate acceptance from the customer and try again, providing acceptance data in the mandate_data parameter.
long star
Hi #dev-help I have a simple Python script that uses the Stripe API. I am trying to generate some synthetic data with random dates across the last two years. I am unable to find the documentation about creating data about past dates. I have tried adding the "created" field to the metadata etc... Is there any documentation about that? Is it even possible to create fake charges (for dev purposes) with past dates? Here is some sample code I am using:
charge = stripe.Charge.create(
amount=5000,
currency='usd',
source='tok_visa',
description='test',
)
Thanks!
chrome hedge
hello; on the credit card decription ; the phone number of our company comes up (probably for support). i would like an email to be there instead of the phone number; would this be possible ?
void thunder
hi everyone
i need help please
i am trying to make an app that strore HTml form data into excel sheet but it doesnt work for me
any ideas
?
if you can provide me a link to follow steps
clever magnet
Hey
pastel tangle
Hi,
Can you please tell me how to remove the "Bacs Direct Debit" payment method from a customers account?
I only get "Set as default" when clicking the 3 dots on the payment method
pastel tangle
Hi everyone and happy new year - We are having two critical issues processing pa...
Do you have mandates to take the ACH payments?
delicate glen
Hi, we recently started using Stripe billing.
We send all invoices automatically from Stripe.
The only issue is, our support has no visibility into those emails.
Is there a webhook or event that shows xxx email was sent to xxx email?
Would love to log it in our CRM
pastel tangle
Hi, we recently started using Stripe billing.
We send all invoices automatically...
invoice.sent is the webhook event: https://stripe.com/docs/api/events/types#event_types-invoice.sent
shell patrol
If I want to add tipping, how we should do it ?
If I add the tip before making the payment, and the customer use a coupon code, the % will be applied also on the tip.
I saw also a way to create a product which the customer can choose the amount directly, but the API don't let me add other products in the same checkout.
Soo what I can do ? It is planned to add a Tip button directly into the checkout?
old sundial
hi I am looking for a workers to help with Roblox
Roblox-Developer
for are game only.
what we need
(1) web-design
(2) game-development
(3) discord-development
(4) bots-development
(5) we are looking for staff
(6) we are looking for partnership
(7) the beta testing will come soon so come now
modest prawn
hi I am looking for a workers to help with Roblox
Roblox-Developer
for are gam...
This would be very expensive. I don’t know if this is the right place to look for someone like that. Although you may find people. I’m just giving some insight to let you know.
I mean - web development, game development, & discord development are all very expensive on their own. I’m thinking this project would cost greater than $1,000 for a decent job done.
wanton notch
hi I am looking for a workers to help with Roblox
Roblox-Developer
for are gam...
I can do it, what’s ur budget
modest prawn
I can do it, what’s ur budget
I’m curious what would you do something like this for?
vocal ether
Hi everyone, we have a case where the stripe connected account is set to rejected by stripe but we did not receive a webhook telling us the same. Is this the expected behaviour or am I missing something.
rare badge
Hi #dev-help Can anyone help me look into the error i am getting here. req_HhPYv4G21ns0OW I cant seem to understand the reason why
vocal wagon
Does anyone know how I could execute a function when a stripe payment is marked as completed?
gentle tulip
Receiving this error when trying to complete a ACH transaction. Please help,
{
"error": {
"message": "You currently only have access to instant verifications. To access additional bank data from Financial Connections Accounts, submit your registration at https://dashboard.stripe.com/financial-connections/application.",
"request_log_url": "https://dashboard.stripe.com/logs/req_UP6WPYK5U63hKP?t=1672633232",
"type": "invalid_request_error"
}
}
I had applied previously, and now I applied again. However, I am thinking, maybe I didn't tick the correct options in the form. Can someone please tell me which options I need ticked in the form for this application?
onyx frigate
Does anyone know how I could execute a function when a stripe payment is marked ...
Use Stripe webhooks like here https://stripe.com/docs/api/webhook_endpoints and listen for paymentIntent.succeeded or other completed events
spring pagoda
STripe payments as customer object instead of guests within Shopify, any help would be appreciated, thanks
rustic venture
Hello Need urgent help
heady quiver
Can somebody help me I am 18 yrs old my family got killed last month and I have no where to live I am in Nashville tn and I am sleeping in my car I need help I start my job Tuesday but could use some help getting a place to live if anybody feels like they can help me out with a cashapp God will bless yal cause I really need a place safe to sleep $jvballn21 is the cashapp it should pop up j van thanks
ancient sage
Hi ... I have one query ... for stripe customer billing portal ... for some customers it is showing the option of cancelling the subscription but for some customer it is showing now option to cancel the subscription ... can you assist me in resolving the issue ...
spring pagoda
STripe payments as customer object instead of guests within Shopify, any help would be appreciated, thanks
untold topaz
how to check account status which is created through custom-connect using API of version 2022-11-15? with the help of API only. not with dashboard.
manic tundra
Not able to find any though is there and limit restriction for a stripe product name length?
rustic venture
Hello Need urgent help . In our application auto transaction take place can any one help me to find the root cause for it.
dry sparrow
Hi all here
i created payment link for my eshop, there is a question i want to solve, for my customer, who can only buy single product on my eshop as using payment link method, the link is preset and my customer cant add more different product in same time as there is no "shopping cart" to store products ?
vale gorge
Hi #dev-help
I'm integrating strip Bacs bank debit. I have created the checkout session and created a subscription I have few question
- How to change the billing cycle to every first of the month It doesn't matter when they subscribe.
- Our plan will be like first month customer have to pay for Licence Fee from second month if the use exceeded the usage(count) we have to charge based on the usage could you please guide me how to handle this?(I already created product with two prices Licence Fee and another is Exceeded Fee first month I passed Exceeded Fee quantity to 0 and created, and I tried to update the subscription item quantity to 2 in the invoice it's showing current month prices as well)
spring pagoda
STripe payments as customer object instead of guests within Shopify, any help would be appreciated, thanks
vocal wagon
Good morning. We are developing a Marketplace and we would like to know if there is a recommended process for marketplace customers to make payments and once the payment is correct send a percentage to our suppliers with Connect.
I also take this opportunity to ask you if it is necessary to register the products in Stripe for the purchase, because with the latest versions of the Java library to make a CheckoutSession does not allow me to specify amount to pay only the product purchased and its units. Thank you very much.
barren otter
Hi Stripe Devs!
Can you help me with subscription free trial flow?
I'd like to handle scenario like that
User had free trial for X days, after that time he should be charge for next period, but user has no enough funds. We can
What is happening according the hooks:
Subscription has status: trialing for X days. When is new invoice draft schedule subscription changes status to active, and than finilize event is later around 1hour and subscription goes to past_due
Is it possible to enforce payment immediately (trialing -> past_due) instead of this 1 hour active status.
That's quite buggy behaviour when it set with smart retry
(I don't what users who already had X days of free trial to have any extra days because smart retry will try by next 2 weeks collect payment)
dusk falcon
Anyone can help me with wrong generated invoice?
flint carbon
Hi stripe devs, We are integrating recurring payments for India, and have a small query regarding it. According to docs, it's mentioned that we get MANDATE_ID in the charges and we need to pass it in recurring payments. Can we assume for all indian issued card mandates we will get this id for sure?
spring pagoda
STripe payments as customer object instead of guests within Shopify, any help would be appreciated, thanks
coarse hamlet
Hi, I have a couple questions regarding Paypal and how to handle detect when someone cancels automatic payments.
ancient sage
Hi ... I have one query ... for stripe customer billing portal ... for some customers it is showing the option of cancelling the subscription but for some customer it is showing now option to cancel the subscription ... can you assist me in resolving the issue ...
pulsar forge
formal panther
Hello
crude ore
Hi guys, I need some assist in investigation of one subscription case, namely I see that for the last payment, there was a invoice with amount 0, I see that days before there was a credit granted for the exact amount that should be paid. The problem is that I don't know know why and how this credit appeared.
rapid sandal
A question about payout.paid WebHook event. How do I get the list of payments associated with this event, I can see those on the dashboard but the data is not available in the JSON body.
blazing wharf
Hi there. We've been through the process with Stripe Support and have just been green lighted for a 3 days payout now (previously 7 days). Now, for all our connected accounts (mostly custom accounts, some express) on our platform, how do we configure it so that they get their payout within 3 days? Right now, if I navigate to a connected account, I'm only able to to set it to 7 days as the lowest? And isn't there a way we can do this automatically for all the accounts? And also for new users signing up, I would love to see that they have 3 days per default so that we don't have to change it along the way.
dreamy loom
Hi, I'd like to get some help about how to ask for the deletion of customer data via API. The use case is the following: I have a subscription running and a European customer has requested to cancel the subscription and to delete their data from our system and any 3rd party service (in this case Stripe). Thanks!
idle raft
I am trying to call update payment method, but there is an issue {
"error": {
"code": "resource_missing",
"doc_url": "https://stripe.com/docs/error-codes/resource-missing",
"message": "No such PaymentMethod: '<string>'",
"param": "payment_method",
"request_log_url": "https://dashboard.stripe.com/test/logs/req_xaZ2jriQdnMI4z?t=1672656271",
"type": "invalid_request_error"
}
}
could any one pls DM me and help me out here .. i m waiting your resposne..
rapid sandal
A question on branding, can I brand the payment page for connected accounts? I managed to brand it to my account but couldn't find where I can do that for connected accounts.
normal fox
Hi, I have question about Invoice.
I wanna show Invoice list and each invoice have following status -> pending, failure, succeed.
I can get succeed status from invoice. but, I don't know that how to get pending and failure status.
vocal wagon
I am about to pay an invoice but when I received the stripe payment link, I see that a 4% was added to my overall payment, is this normal?
lone wigeon
Anyone got experience using Stripe and WHMCS?
rare badge
Hi #dev-help Can anyone help me look into the error i am getting here. req_HhPYv4G21ns0OW I cant seem to understand the reason why
dreamy loom
Hi, I'd like to get some help about how to ask for the deletion of customer data via API. The use case is the following: I have a subscription running and a European customer has requested to cancel the subscription and to delete their data from our system and any 3rd party service (in this case Stripe). Thanks!
golden raven
Hi I have embedded a pricing table but I have trouble testing it locally (NextJS 12) on localhost:
<stripe-pricing-table
pricing-table-id=""
publishable-key=""
client-reference-id={uid}
customer-email={email}>
</stripe-pricing-table>
I get the following error: Unable to post message to https://js.stripe.com. Recipient has origin http://localhost:3000. How do I resolve this issue?
royal dune
Hey folks! I have a few questions about the Terminal and Card Reader Development if someone could help
vocal wagon
Hi! We just started to use Stripe to accept bank transfer payments. As we understand it our customers receive unique bank details on their first invoice (and the following invoices would use the same details). Is there any kind of document / proof of this bank account belonging to Stripe/US in case the customer asks for confirmation/compliance reasons?
long star
Hi #dev-help Could you check this? #dev-help message
kind dew
Hello, when creating a subscription I would like to reference an invoice number that is external to Stripe. What is the most correct field to do it in the Subscription object?
sacred thicket
Hello 🙂
I'm using a Wordpress plugin that display form to store Customers Credit card in Stripe.
Now, I would charge every registered card, whenever I want. (When we ship a periodic but not regular product).
Does Stripe offer a ready to go solution to charge every registered card, or do we have to automate it with API ?
chrome hedge
hello; on the credit card decription ; the phone number of our company comes up (probably for support). i would like an email to be there instead of the phone number; would this be possible ?
marsh stump
Hello
I need help while using Google pay and stripe payment as a merchant gateway...
I have taken all necessary access from Google business and console but still got an error " The selected payment method is not usable. Please select another and try again."
Please help me as soon as possible.
idle raft
hi , the stripe is not sending expected response
once i updated the payment method with some new expiry month , in resposne it shiuld be reflected but as seen uts not
vocal wagon
Hi, which options do we have to reduce the asked questions in the stripe onboarding process for custom accounts to make payout possible?
torn gust
Hello, there!
Regarding Stripe Apps.
I am receiving both test and live events on my live Connect type webhook. I am also receiving test events on my test Connect webhook (which was what I was expecting). This kind of "duplicates" the events I am receiving. Should that really be that case? If so, I would only need a live webhook configured then?
Help me understand something else, please. If the above is what is expected I should only keep the live Connect type webhook active. Also, I would only need the live Connect type Signing secret.
But how about when dealing with requests for customers of connected accounts, I should still keep things separate, using my live api key for live customers and my test api key for test customers?
Just to be clear, they are not my customers, but customer of Connected accounts of my Stripe app.
little flower
How to pass the query in the customer search API using webrequest
golden raven
@waxen spindle
#1059435432393310218 message
Hi, I am passing them. I have just hidden them for the message for security purposes
willow urchin
Hi team I need help regarding to stripe customer portal??
rustic musk
hi, i need help on this , one customer tried to pay and stripe auto refunded the amount, any one know why this happened ?
pure crypt
hey there
i want know what webhook event should i use to know when user weekly subscription payment is paid and subscription is continues
can someone help me ??
sacred thicket
Hello 🙂
I'm using a Wordpress plugin that display form to store Customers Credi...
If I Create a PaymentIntent for a customer, via API, and set error_on_requires_action = True (can't deal with users actions).
Payment will have error statut if action is required. Ex: 3DS auth.
Now, If I delete the registered card, and ask the client to register his card again:
Is confirming PaymentIntent going to success?
I want to Create a PaymentIntent every ~2 months for every registered customers. Can it works without needing 3DS auth every time?
For how long can I charge a card without needing 3DS auth from the customer?
vocal wagon
Where can I obtain the customer value after completing a purchase with Stripe Checkout, in order to pass it to other checkout sessions later on?
I talk about this one: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-customer
Hi everyone. I'd like to introduce to my subscription service the possibility to, instead of paying each month, pay in advance let's say a full year with a discount. What would be the best way to handle this in terms of payment/invoice and subscription creation? Thanks in advance
olive obsidian
Hi. Is there a way to schedule a subscription to be downgraded to another plan at period end?
quartz quarry
hello
queen mountain
Are Stripe Mods active today?
quartz quarry
does any stripe payment action have an external url ?
queen mountain
does any stripe payment action have an external url ?
Like a stripe payment window?
quartz quarry
yes , so the client can pay from that link in case there was a problem with his payment specially if using sepa_debit which takes a while to know if the payement failed or succeeded
prisma granite
Hello everyone, as far as I know there is no overview in stripe dashboard for upcoming invoices. So far I can iterate through the API and fetch each upcoming invoice (example https://dashboard.stripe.com/customers/cus_id/upcoming_invoice/invoice_id).
Is there a better way to get this data? I want to fetch all data to create a report that shows me all upcoming recurring revenue from subscriptions.
dusky marlin
Hello, where do I find the main account id, not the connected accounts, but the main one.
waxen quail
👋 We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
vocal wagon
Can i recieve the field metadata in the webhook response?
wet bridge
Hi Team
I have created payment link but I am not getting back on the header. How can I set the back url ?
https://checkout.stripe.com/c/pay/cs_test_a13I51K8vezh27QeI1A8nlXfq54kNRyPsVZ06XALPexmUZFDClN3IL3qep#fidkdWxOYHwnPyd1blpxYH[…]Q9NXI3ZzM8cVY8REQneCUl
pliant vapor
I need help choosing the package from the stripe. Here are my requirements.
- I will have a master stripe account. Consider a Business account (Main account holding $ currency)
- An organization(from Europe holding EURO currency) will use my platform to set up an event (may be of future date as well).
- An organization will allow the user (end-user) to book themselves for an event by buying the activity (Consider buying the ticket)
- The user could be from any country. Consider the user has booked from Britain (holding currency POUND).
- After completing the activities, I (as a business) must pay an organization (after deducting the commission) in their currency.
I am looking for guidance here on, what kind of features I should buy from the stripe. I would also like to have a link for pricing.
Thanks!
fair rivet
Hello Stripe Team, happy new year to you! I have a question regarding tax in paiments exports, for some reason it's included in the "Amount" column with the "Tax" column being at 0. This is an issue for us because we need to do some accouting work and we need the tax to be shown. How could we achieve that please?
sacred thicket
I re-phrase my question, helpfully easier to provide me an answer 🙂
After a customer + payment method is registered in Stripe, what must be done to be abble to charge him off-session (PaymentIntent) without going through any required action, like 3DS? (Bulk customers charge without user interaction)
waxen quail
👋 We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
lament kettle
We discovered a "card_declined" error with message "Invalid amount.". The request was from a Terminal/Reader. Can we get some explanation as to why req_PkVNC2YGV2hwLU failed?
vocal wagon
Hi #dev-help
Is there a way to remove line address 2 from shipping_address_collection in pre-build checkout session?
pliant herald
Uncaught (in promise) Error: Failed to load Stripe.js at HTMLScriptElement.<anonymous> (stripe.esm.js:87:16)
how to resolve above issue
pliant herald
trying to make a payment in test environment
vocal wagon
In the metadata field i have:
metadata: { products: ['product1', 'product2']}
And i get an error sayining:
Invalid value type: {:"0"=>"product1", :"1"=>"product2"} must be a string
uncut sierra
Hi guys, happy new year!
Is anyone here familiar with the tokenization process? I'm going to create a card token using stripe.createToken and I want to know if this method will only validate the card data (number, format, date) or if this method will also give a kind of authorization with the bank?
vocal wagon
Hey can we let automatically send invoices to subscriptions send to the customer with mail?
obtuse crown
Hey can we let automatically send invoices to subscriptions send to the customer...
i saw an options in the dashboard to do this
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
obtuse crown
In the `metadata` field i have:
`metadata: { products: ['product1', 'product2']...
invalid json
vocal wagon
i saw an options in the dashboard to do this
Can u tell me where 😄
dusky marlin
How do I transfer funds from a manager account to a connected account?
terse ridge
@cerulean pine#0000
rapid tide
Hi - I can Create and Update a Product for a connected account, having difficult with Delete.
Can you provide sample for deleting a product in a connected account? Thanks
golden raven
@undone hinge
#1059464819511672872 message
I am able to use aws amplify auth. Any idea what might be going wrong?
ionic gazelle
I am trying to charge USD on my account to my international clients, but I want the payout to be in CAD. Is there a setting I need to change? I've charged my clients in USD but I can't receive my payouts currently.
lunar hazel
Please help. I accidentally pressed the submit button without attaching all my evidences to counter a Stripe chargeback. How can I upload the documents that I have?
gloomy ether
I have a question why a payment intent with authorization is not showing captured after I received a chargeid to capture the payment. the payment intent is pi_3MLfjQAQxvGtfyKa3v8tOzlI
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
vocal wagon
Can i pass undefined to the customer property in stripe.checkout.sessions.create ?
leaden mango
Hi! Do y'all revoke access to your products when Stripe subscription.status === past_due? I would think the answer is "yes". But if I do that, and the customer then pays the open invoice, it bills them for the original invoice dates, including time the products were revoked. E.g., if the subscription was marked past_due on Jan 1st, and then the customer pays the subscription Jan 15, it bills them for Jan 1 - Jan 30, where the first 14 days the user couldn't use the subscription
I tried doing https://stackoverflow.com/a/73744538, but that ends up paying the old invoice and a new invoice for the new billing anchor
inner grove
I'm exploring using stripe and have started by using the "payments" layout w/the v3 javascript. Problem is the "zip code" is always getting cut off as it looks like the iframe height is not adjusting properly. Any suggestions as to what i may be doing wrong or how to adjust the iframe?
html:
<form action="/" method="post" id="payment-form">
<div class="form-row">
<div id="card-element"> <!-- a Stripe Element will be inserted here. --> </div>
<!-- Used to display Element errors -->
<div id="card-errors" role="alert"></div>
</div>
</form>
js (angular/ionic):
this.card = this.stripeElements.create('payment');
this.card.mount('#card-element');
inner grove
I'm exploring using stripe and have started by using the "payments" layout w/the...
screenshot
plush fable
Hi channel!
I am working locally with my Stripe test keys and everything is working fine. When I deploy to Vercel and try to make a request using those tests key, I am getting an invalid api key response from Stripe. I'm not sure why this is happening. If any one has any ideas that would be very appreciated! Thank you!
plush fable
@crude abyss Yes, I have it set an env variable
crude abyss
<@588168805906251776> Yes, I have it set an env variable
2 things remember that if you are not pushing your .env to your repo, Vercel does not see it, but they do let you upload custom env variables for each env you have there. Second, remember you have to have your .env variables also defined in your next.config.js, send me a private message and we can go more in detail
crude abyss
Hey everyone, I tried talking to stripe support and got nowhere so i thought i would give discord a try. Here is some context: Im creating a rental property management applications, one of our features is that a tenant can pay their rent to the landlord using our plat for, and we use stripe connect to process that transactions. Problem 1: How do i create a payment from the tenant to the landlord (stripe connect). Problem 2: How to i get a list of incoming transactions for the landlord e.g. A list of all the rent payments going to the landlord. Thanks for the help in advance
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
vital flare
hi. get this error "You cannot create a charge with a PaymentMethod. Use the Payment Intents API instead.; request-id: req_aIDOdtvZt0ZKTX"
fiery otter
Just want to confirm that an ACH payment can take up to 4 days to confirm:
https://stripe.com/docs/payments/ach-debit#timing
I have a test integration where I use confirmUsBankAccountPayment to confirm the account and once I get a next action of verify_with_microdeposits then I use verifyMicrodepositsForPayment.
I was able to process a successful transaction but it took several minutes in the sandbox. My question is in production will this take up to four days versus several minute?
worn notch
Hi! my transactions started to save a payment intent id instead of a charge id why is this happening?
glacial pond
Hello, I am an end-user trying to place a purchase with a vendor who uses Stripe as their payment-processor, but got locked out due to trying the transaction too many times in a 24-hour period. I have double-checked with my bank, and they have cleared the transaction (which got flagged as fraud for some reason), so is there any way I can place the transaction today, now that it's cleared, or do i really have to wait 24 hours? This is a time-sensitive order. Thank you!
vocal wagon
Can i add a custom message to a product dynamically? I want the customer to see a message in the checkout and in the customer portal for that product
serene bolt
Hello, How do I fix this: "We’ve had some trouble sending requests in live mode to a webhook endpoint associated with your Muhammad Online Science Academy account. Stripe sends webhook events to your server to notify you of activity in your Stripe account, such as a completed payout or a newly-created invoice."
regal osprey
Hey, Why I am getting this error:
No signatures found matching the expected signature for payload
here is what i am passing in server.js:
app.use(bodyParser.json({
// Because Stripe needs the raw body, we compute it but only when hitting the Stripe callback URL.
verify: function(req,res,buf) {
var url = req.originalUrl;
if (url.startsWith('/webhook')) {
req.rawBody = buf.toString()
}
}}));
IN stripe URL:
router.post("/webhook",(req, res) => {
const payload = req.rawBody;
const sig = req.headers["stripe-signature"];
let event;
try {
event = stripe.webhooks.constructEvent(payload, sig, "whsec_*********");
res.status(200).end();
} catch (e) {
console.log(e)
return res.status(400).send(`Webhook Error: ${e.message}`);
}
if (event.type === 'invoice.paid') {
const session = event.data.object;
sendEmailToMe(session.customer_email, session.customer_name);
// Fulfill the purchase...
fulfillOrder(session);
}
}
);
I am not able to solve even after seeing so many solutions
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
regal osprey
Hey, Why I am getting this error:
```No signatures found matching the expected...
My code works in local server but not when I integrate it in my website
vocal wagon
Does stripe accept visa vanilla debit cards?
modest prawn
Does stripe accept visa vanilla debit cards?
I’m pretty sure it depends.
regal osprey
I am not able to solve even after seeing so many solutions
Can someone help me please
I am stuck in this problem
vocal wagon
I’m pretty sure it depends.
Wdym “depends”
modest prawn
Are you trying to buy from a store that uses Stripe to accept payments?
vocal wagon
Yes
modest prawn
Have you tried checking out?
modest prawn
Try it. If you get any sort of error message then they don’t take visa gift cards.
modest prawn
It won’t take your money. But if you don’t want to then you can reach out the stores customer support. What store is it first before you send a link.
nocturne parcel
Hi there, I'm having a problem with Subscription Schedules because when I specify that the proration behavior not be generated, it still does, how can I avoid it?
vocal wagon
It won’t take your money. But if you don’t want to then you can reach out the st...
Condogames.xyz
They have a stripe link
modest prawn
You’re a co owner
How do you not know if your site takes Visa gift cards or not
Plus you can just refund it to your card if you don’t want it
Oh no my bad. You’re the owner
How do you not know?
modest prawn
In your bio it says “Proud owner of Condogame”
That matches almost perfectly with the link you’re asking me to visit
wanton notch
LMFAOOO
vocal wagon
In your bio it says “Proud owner of Condogame”
That’s another server
wanton notch
That’s another server
U have a discord with 47k members?
modest prawn
It just doesn’t make sense.
regal osprey
How to find Stripe CLI webhook secret(I am not talking about local environment)
vocal wagon
It just doesn’t make sense.
How do Ik which sellers are accepting visa vanilla?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
modest prawn
How do Ik which sellers are accepting visa vanilla?
You reach out to their customer support
I can’t just tell you
vocal wagon
Why?
weary burrow
did anyone notice a wave of card testing attacks yesterday or today?
modest prawn
did anyone notice a wave of card testing attacks yesterday or today?
You were getting a lot of declined cards yesterday and today
weary burrow
You were getting a lot of declined cards yesterday and today
yes...I noticed it started yesterday just like you mentioned. Someone else is having this issue?
regal osprey
How to find Stripe CLI webhook secret(I am not talking about local environment)
?????????
modest prawn
I wasn't getting anything like that.
sonic oak
Hey, does anyone have experience using firebase firestore with the stripe extension? I am trying to see what's the issue with my code in order to bring up the stripe checkout session. my issue is that the button isn't redirecting to the session once clicked
bright helm
I have an error connecting. Orders are going into my not-completed section.
Just cant figure out the last step to connect
Account states connected.
I need someone to check my account please
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
vocal wagon
I am wondering whether I should listen for the checkout.session.completed or the payment_intent.succeeded before sending products to my customers. I see both of them fire when a payment is completed, but whats the difference
naive agate
Hello. I'm trying to create a bank account type token to be used in creating a bank account connect, but I get a message that the routing number is wrong. I'm following the documentation template (xxxxx-yyy or xxxxxyyy). What could be going wrong? My stripe account is from Canada.
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
faint jasper
Hello,
Our Connected accounts (the merchant) are creating payment requests via our Stripe implementation. We use hosted invoice page and Connect. We realized that we dont have the solution merchants who are tax payers.
We just need to add the option to set manually the VAT value . Is it only about adding the Tax rate object - https://stripe.com/docs/api/tax_rates ?
livid canopy
Once a PaymentIntent object is created, how do we confirm that it was actually executed? Is that a synchronous process, or something we need to schedule a job to confirm after the fact? In other processors, we've had a authorization token generated by the server and is passed to the client, and then after apparent successful payment, the client passes back another token that is validated by the server against the processor's API. This allowed us to confirm successful payment in real time. However, following the documentation in both the JS and PHP documentation, it appears that the third part of the process (server verification of payment) isn't expected.
sweet vigil
hi! If i'm setting up a checkout session with a customer attached that has a $5 invoice credit balance, is there any way to show that credit in the stripe hosted checkout session?
inland minnow
Hello can someone help me how to test stripe webhook locally with custom meta data?
minor cipherBOT
:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact
amber topaz
Hi, I recently enabled issuing on a connected account and now all payouts for normal payments are erroneously trying to withdraw from the issuing balance and I am unable to pay out
crisp basalt
Just wanting to make sure I'm not going crazy here.. but if my account is an Administrator and Developer role, shouldn't I be able to create new API secret keys in test mode?
I can see the 'create secret key' button in live mode, just not in developer/test mode
dire pond
Hello, I need to integrate stripe with subscriptions and free trials, but when I created the subscription with the trial_period_days field I haven't the latest_invoice.payment_intent.client_secret field, It's null, I need the client secret because I collect the payment information in a checkout page with "Payment Element" of Stripe, Can you help me please?
bitter quiver
Hi Team,
We would like to fetch subscriptions which are active and not in trial along with the payment method card last4 & bin fields in there with each subscription record? How would that be possible through the API using PHP?
$subscriptions = \Stripe\Subscription::all([
'status' => 'active'
]);
The above endpoint does not return payment method card info which should include last4 & bin fields.
We have also tried to expand the subscriptions with data.payment_method & payment_method both seems to be not working either as well.
$subscriptions = \Stripe\Subscription::all([
'status' => 'active',
'expand' => ['data.payment_method']
]);
Getting the following error when trying to expand the response:
This property cannot be expanded (data.payment_method).
Thanks
void phoenix
Hey everyone, I am testing webhooks and have it running on my terminal in order to properly test according to the docs.
I am new to webhooks in general and found that when I am not actively running the listener in my terminal that the actions I want to make according to the webhook events do not register properly as they do when the listener is on.
My questions is, will this work once the app is in production? Is this just because this is in development?
vagrant steppeBOT
CipherDev17
crimson viper
Hi Team,
We would like to fetch subscriptions which are active and not in trial...
maybe try
$subscriptions = \Stripe\Subscription::all([
'status' => 'active',
'expand' => ['default_payment_method']
]);
fpereira
bitter quiver
maybe try
```php
$subscriptions = \Stripe\Subscription::all([
'status' => 'a...
default_payment_method is already there but it's NULL.
vagrant steppeBOT
nicefellow1234
surreal marsh
Hi All, How to revert the recurring payment and repay with new amount?
snow vessel
Hey guys. My Wise Pad 3 just received the latest updates and stopped connecting to my point of sale app. Having an error Updating the reader software failed. Please try again
naive escarp
does stripe have any guides to integrate automatic digital product delivery once payment is completed? if not, any guides from other places that could help? Trying to integrate stripe into my website but not sure how to deliver the product after payment is complete
vagrant steppeBOT
GregB
hybrid dome
hello. create the clientSecret in server side. can I call confirmPayment by this clientSecret in javascipt?
stone cargo
when i buy something using stripe payout will the people i am buying off be able to see my card info?
dusky marlin
How do I transfer funds from a manager account to a connected account?
modest prawn
I have a question about payment intents and the code that it includes.
swift token
Team, I can't figure out how to add and remove items to an existing subscription via API. I looked at https://stripe.com/docs/billing/subscriptions/upgrade-downgrade and https://stripe.com/docs/api/subscriptions/update#update_subscription-items . I don't want to change tax, or quantities. I simply wat to add and remove items to an existing subscription and take advante of the automatic proration.
How can I do that via API. Thank you very much
limber dune
I should create a paymentIntent as soon as the page load when I already know the price, according to https://stripe.com/docs/payments/quickstart?client=next#create
It creates a paymentIntent without a card info and returns 'requires_payment_method', so eventually it always creates two pi.
Is it one from the loading, the other when I clicked 'pay' button after filling the card info?
The only difference in my code from the doc is I use useSWR instead of useEffect
vagrant steppeBOT
tartar
stray mist
Hi Team,
surreal marsh
Hi All, How to revert the recurring payment and repay with new amount?
How to change recurrence price in stripe portal?
vocal wagon
hello, i'm trying to set up my payment link to display different product options for people to buy and the customer selects the product or products they want and then pay. ideally this would all be within one payment link. Can you please help me set that up?
supple herald
Hey there,
I have some queries regarding refund/withdrawal
In my app customer will do payment using stripe (Card/ApplePay/GooglePay)
I want to give them withdrawal option so that they can withdraw the amount they added in the app this amount can be more than the amount they added using stripe.
I went through the stripe documentation and found two options
- Refund
- Payouts
Refund
With refund customer will be paid whatever amount they had paid using a particular payment intent and the refund amount cant exceed that payment amount.
so as per me Refund service will not be useful here.
Payouts
As per documentation we can use this service to pay out sellers or service providers, can i use this to service to transfer money to customers bank account or wallet oh something?
Thank You
final wing
Hi, for setting the webhook endpoint URL >>> rather than going to the developer dashboard of stripe... Is there any way or API call to set up the webhook endpoint URL programmatically for connected account?
bronze path
Hello may I ask about this issue?
https://i.imgur.com/wQXREWq.png
there's a css "visibility" "hidden"
what's the cause? and there's a way to override the css?
naive magnet
Hi, anyone available for the help
calm heart
Hello there. Is there any method to buy gift cards/vouchers through stripe? One can buy a gift card or voucher for another. and the person who gets that voucher can use it on their checkout flow.
vocal adder
Hi there! I'm trying to connect Stripe to my Stan Store, and I wanted to put freelancer instead of business but I accidentally tapped on the business and now I'm stuck in the section where I have to input my company Tax Number and all but I don't have them. Is there any assistance I can get for this? Thank you!
maiden crystal
Hi-
how we can use RestLet (NetSuite script V-2.1) as web hook for Stripe
i have tried but there is no option to entre the Token Key in Stripe
maiden crystal
Hi-
how we can use RestLet (NetSuite script V-2.1) as web hook for Stripe
i have...
any one have idea on this ??
silver herald
Hi, on the subscription invoice lifecycle, any reason why is the payment intent webhook event is being fired before the invoice finalized webhook event? we're trying to get the invoice number on the finalized event because we're doing custom payment workflow and we need the invoice number before the payment has been attempted.
unique patrol
Hello, is there any way to get list of payment links having product or prize id?
boreal ember
i'm using stripe payment elements from stripe react api, how can i change layout from Tabs to accordion?
<Elements stripe={stripePromise} options={{ locale: window.LOCALEID, clientSecret: stripePaymentIntent.client_secret, }} > </Elements>
fluid pine
Hello team! 👋 Any updates in regards to this question?
vocal wagon
Hi everyone. I'd like to introduce to my subscription service the possibility to, instead of paying each month, pay in advance let's say a full year with a discount. What would be the best way to handle this in terms of payment/invoice and subscription creation? Thanks in advance
frank cloak
Hey, what's the best method to cancel all of the subscriptions of a specific user at the end of it's billing cycle?
what i want to achieve is get all the user's current subscriptions, cancel them and then schedule new subscriptions to be charged/activated one the cancelled ones reach their cycle.
lost bane
Hello, how can I add a sepa payment at checkout? The sepa method has been already active
native whale
hey, im created new shop. must i cread new account in stripe?
thin rover
Hello, is it possible to attach an invoice to a payment intent ? Instead of displaying the payment form from an url (https://stripe.com/docs/api/invoices/object?lang=node#invoice_object-hosted_invoice_url) I would like to know if it possible to create a paymentIntent from an invoice ?
vocal wagon
Hello !
My use case is the following: I'm retrieving a sepa_debit PaymentMethod from its id to check whether this method has been saved via a PaymentIntent or a Charge, and then retrieve the associated Mandate. From what I read in the API docs, the attributes sepa_debit.generated_from.generated_from.charge and sepa_debit.generated_from.generated_from.setup_attempt on the PaymentMethod object are what I'm looking for. However, when playing with data in test mode, these two attributes are null, when saving the sepa payment method via a charge and via a setup intent. I also took a look at livemode data, and same result: sepa_debit.generated_from.generated_from.charge and sepa_debit.generated_from.generated_from.setup_attempt are both null.
Is there some additional setup I can do to access this data from payment methods ? Is this a matter of api_version ? The one we're using is 2017-08-15
Thanks a lot !
raven schooner
feral crown
Hi -
I'm building a static stripe payment using Google Storage Bucket and Google Cloud function (Python).
It all "works" but it's injecting "payment_intent_client_secret" into the return confirmation page...
Seems a little odd as I've done similar setup on a normal LAMP server without issue.
Is the "payment_intent_client_secret" really a secret?
vocal wagon
Hi All and happy new year. I have a question regarding free subscriptions. Is there a way that Stripe does not generate invoices of 0 euros in FREE subscription plans? thanks for your support
hoary bridge
Hello Guys,
Can stripe supports telephonic transfer?
frank cloak
Hey, what's the best method to cancel all of the subscriptions of a specific use...
I am trying to do what was suggested in this thread. but unfortunately i'm having a bit of trouble with subscription schedules.. i have done the following :
await stripe.subscriptionSchedules.create({
from_subscription: id,
end_behavior: 'cancel',
})
but it's saying i cannot do end_behavior if i use from_subscription.
halcyon hazel
Hi team, I wanted to know if it is possible to create a coupon that applies only to a specific pricing of a product. For example, I have a starter plan with monthly and yearly pricing and I want to give a 50% off coupon but only on the monthly pricing. I don't see any way to do this via the console. Maybe I have to split the product into two different products with monthly and yearly pricing. Alternately I can create a fixed amount coupon.
little flower
How can i set the default Invoice footer to a particular customer from stripe UI
small plover
Hi all and happy new year )
For our project needs we need to get stats for how many times each specific product has been sold. e.g. we have 3 products and we need to keep a track for each product sales count to keep our inventory up to date. And oddly it seems that such metrics is not provided by stripe (i even got that confirmed by stripe support). To me this seems to be an important metric that can be useful in many cases. I even found that in past stripe products api returned total_count for each product to give exactly such information. But now it's discontinued.
As a workaround i am counting all successful checkout sessions in our backend and check what line_items they contain. This helps to keep a track of total sales.
Is there someone who has had need for a similar feature and is there a better way to get a total sales count for each product?
p.s. I have implemented stripe in our project to handle payments with stripe checkout sessions. When user is ready to make the payment they get redirected to the stripe checkout session and once payment is completed, to a success page back to our domain. Straightforward stuff.
rustic geode
Hi Team,
I have a situation where a customer used a Mastercard prepaid card and it triggered 3D secure authentication. How is it possible for a customer to confirm the payment if the card is not linked to a person?
modest swallow
Hi, complete noob. Looking at using stripe for my payment gate. I tried looking at different documentation and still bit confused. I'm trying to figure out how to store and search using a custom field metadata maybe? ... what I am trying to achieve is have a subscription and have a username connected. That way in my end I can make a simple check.php?user=username that will ping stripe api and see if that username has an active subscription. Is this possible?
pastel tangle
Hi,
Can you please tell me how to remove the "Bacs Direct Debit" payment method from a customers account?
I only get "Set as default" when clicking the 3 dots on the payment method
red spruce
Hi, I have a question about webhook endpoints.
I have setup a connected webhook to my api, now I receive only the events of the connected accounts.
If I setup another webhook and I choose my account instead of connected,
Will I still be able to receive the connected webhooks events in the same way the CLI does?
desert vigil
Hello,
How can I implement the paymentIntent direct model, what will the process be in case of refund, and can we payout to the connected account on behalf of our checks?
$payment_intent = \Stripe\PaymentIntent::create([
'amount' => 1000,
'currency' => 'USD',
'on_behalf_of' => '{{CONNECTED_STRIPE_ACCOUNT_ID}}'
]);
queen mountain
Hi there, can I have help with implementing ADA accessibility on a stripe payment intent?
narrow fractal
Hi, How do we create customers with payment methods at the time of session create?
Currently, I am not passing any customer ID in session and it by default creates Guest accounts for all
gentle tulip
Receiving this error when trying to complete a ACH transaction. Please help,
``...
any pointer to this please
vagrant steppeBOT
Lee
shadow willow
hi, is there a way to delete draft invoices from a subscription that has now been cancelled?
frozen raft
Hi I have funds in my account sent from a customer and Stripe won't let me refund them. What can I do as the funds are just sitting there for weeks
This account is not currently able to refund charges. Please contact us via https://support.stripe.com/contact/ for further information.
queen mountain
So basically I am using a service called accessibe which helps with ADA accessibility of the website
And at the minute because of certain private stripe elements I cannot successfully tab through a checkout of a payment intent
So I'm trying to find a solution on that
The only solution I can find when using inspector is adding a tabindex to the privatestripeelement class, but when trying to actually attempt this, I can't seem to access the private stripe element classes and add attributes/
hollow prairie
So basically I am using a service called accessibe which helps with ADA accessib...
We already have a thread. Let's talk there
somber raven
Hey Everyone! Is it possible to grab a list of customers for a connected account? I'm using node.js. Thank you!
vocal wagon
Good morning. Quick question. Does Stripe accept payment of decimal amounts in CheckoutSession? Thank you!
fair rivet
Hello Stripe Team, happy new year to you! I have a question regarding tax in paiments exports, for some reason it's included in the "Amount" column with the "Tax" column being at 0. This is an issue for us because we need to do some accouting work and we need the tax to be shown. How could we achieve that please?
vocal wagon
Hello Stripe Team, happy new year! I´m reaching out because i need help regarding performing a payment for a training at the trainingportal.linuxfoundation.org, I get an error message to contact you. could someone help me?
hi there can i get some help please i need to verify my authenticity to sell the products but not sure how to upload the file as no where to do so
cerulean pineBOT
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
supple wharf
Hi Stripe Team! I am wondering whether the customer billing portal's config allows me to show only specific upgrade or downgrade options (not all)? Use case: For us a customer represents an organization, each org has one plan (Free, Pro, Premium) and that determines how many other team members they can invite in our app. Example: If a customer is on a Pro plan (which allows say 10 members) and has invited those 10 members already, I want to hide the Free plan downgrade option in the billing portal because they aren't eligible for it. Is this programatically possible?
fast isle
Hi Team, we are trying to integrate with Stripe to process payments after customers have availed our service. We want to identify all the applicable taxes as per the laws and see those details. Is it possible to deduct taxes in addition of payment amount from customer? I saw an 'automatic_tax' enable option under Invoice. Does that calculate all the applicable taxes and list them as invoice items? Or is the tax feature in Stripe only there to inform us of the applicable taxes we are to pay at the end of year?
vocal wagon
Hey there, I have integrated Stripe with my store in Shopify. Now I am trying to add new payment methods and a message on Stripe appears: "To manage payment methods from this page, replace payment_method_types with automatic_payment_methods." Does anybody knows in which way am I able to fix the issue?
prisma mulch
Hey devs, happy new year!
As part of our testing process, we automatically create and delete Stripe customers in test mode. But from last month, I noticed that deleting customers was failing. Is there a property we can set when creating customers to avoid this issue?
cannot_delete_v2_customer You cannot delete a customer with a cash balance: 'balance_settings.cash_balance=true'. See https://stripe.com/docs/payments/customer-balance/migrating-from-sources#upgrade-customer-process for more information
wintry galleon
Hi Stripe Team. I think i linked my stripe account to the wrong bank account, but i'm not sure. I'm new to stripe and don't know where to find the information on the app.
vocal wagon
i received a payment of $5 and tried paying my friend and this shows
do i need to wait a certain amount of time?
calm oak
Hi all, I am trying to create a one off invoice for a user and upgrade to a new plan. How do I do this
glossy cedar
Thank you for following up. Unfortunately, after conducting a further review of your account, we’ve determined that we still won’t be able to accept payments for *** moving forward.
Stripe can only support businesses with a low risk of customer disputes. After reviewing your account, it does seem like your business presents a higher level of risk than we can currently support.
Payouts to your bank account have been paused, and we will issue refunds on the affected card payments in 5 business days from the account closing day, although they may take longer to appear on the cardholder’s statement. If there are insufficient funds on your account to cover any refunds, these refunds will not be processed and any outstanding funds will remain on your account. Please refer to your Dashboard for a list of the charges to be refunded.
We’re sorry that as of now we can no longer offer our services to you, and we wish you the best of luck with your business.
i didnt do something, why my account closed?I know dozens of people who do the same job as me and whose accounts have not been closed why me? and have 10$ in account it will be transfer my bank account?
vocal wagon
hi there guys. is there a way i can apply a coupon to an existing subscription that has an unpaid but finalised invoice?
vocal wagon
Thank you for following up. Unfortunately, after conducting a further review of ...
ur not getting nothing
🤐
glossy cedar
ur not getting nothing
why?
I give the service to the customer and got the money, why are they refunding?
lmao
vagrant steppeBOT
n2mu
weary vale
Hi all. I have a problem. On day 1 I had to charge my subscriptions but all those invoices are now deleted and it says it will be charged soon, that message is updated every minute
vagrant steppeBOT
robertpartfy
storm grotto
I'm trying to set up the WisePOS E with the pairing code via the Dashboard, and the directions say to create a location, but I can't find the "New" button that the docs refer to on the dashboard. Apologies if this is not the right forum to ask this question - the goal here is that I'm trying to get the terminal configured so I can begin working with the Stripe Terminal reader API's.
stark valve
I am using Stripe to process payments on my website. Currently, I am creating a payment intent every time the checkout page loads, including when the user reconfigures their cart or refreshes the page. Is it okay to have multiple unused payment intents, or should I change my implementation to avoid creating multiple payment intents? If so, can you suggest any improvements to my current approach?
fiery acorn
Hi, I am trying to do partial refunds on charge but after the first refund it's throwing an error. Any help would be appreciated.
Note:- I am deleting the payment method after the completion of payment.
craggy meadow
hey. i was a customer and paid via debit charge. but the payment is not seeable within my dashboard just from his dashboard. seller didnt delivered the full service so I want to dispute the payment. how can I do that over dashboard when its not showing up?
wicked wasp
on stripe website my EUR balance is positive, but when i try to pull the balance via API the balance is negative, can someone help me
vocal wagon
Is there a way to pull projected revenue by month based on active subscriptions? I haven't found anything in the dashboard or through the API... I need to be able to report expected income by month...
inner barn
Hello I'm using Stripe Payment Element https://stripe.com/docs/payments/payment-element with Klarna / Bancontact / Giropay and the charge saved has an id starting with "py_" instead of "ch_".
- Does someone has a documentation of py_ formatted charge ids ?
- Does the py_ is used only for these types of payments of this type of id is used for other things ?
Thanks in advance
soft gale
Hello,
I'm looking into the Instant Payout for Stripe Express accounts.
The Express Dashboard doesn't seem to allow you to enter a Debit Card though. Where would my customer enter their card information or are Express account not supported for Instant payout?
unique patrol
Hello! I have a problem with subscriptions. I am using custom code scenario (https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#collect-payment). I want to ask user for payment details (e.g. card) but first charge must be made next month/in next few days. I am trying BillingCycleAnchor or TrialEnd but if I use this then I am unable to get client secret and I can't show "payment element" on UI. Any advices?
vocal wagon
Hi, I was having troubles with intent update events on the wrong place. Can someone have a look at my updated events if everything looks normal in behaviour?
nimble moon
Hi, quick question, when entering an card expiry date in stripe elements, is there a limit to how high you can go?
dire pond
Hello, I need to integrate stripe with subscriptions and free trials, when I created the subscription with the trial_period_days and extends pending_setup_intent fields, I collect the client_secret to use it in the "Payment Element" on frontend side, I get this error when call to stripe.confirmPayment:
code: "resource_missing" doc_url: "https://stripe.com/docs/error-codes/resource-missing" message: "No such payment_intent: 'seti_...'" param: "intent" request_log_url: "https://dashboard.stripe.com/test/logs/req_bDPQLomEGYW7hb?t=1672758885" type: "invalid_request_error"
Can you help me please? Thanks!
crude abyss
Hey everyone, I tried talking to stripe support and got nowhere so i thought i would give discord a try. Here is some context: Im creating a rental property management applications, one of our features is that a tenant can pay their rent to the landlord using our plat for, and we use stripe connect to process that transactions. Problem: How to i get a list of incoming transactions for the landlord e.g. A list of all the rent payments going to the landlord. Thanks for the help in advance.
delicate snow
Can we check if payment intent belongs to a subscription?
vocal wagon
Hey, how can i make payment options Live? i have lot of them active but still on Eligible list. None are showing on checkout (elements) and only few showing on Live list.
crisp thicket
Hi i have a question about payment capture method... Can someone help ?
main vigil
Is there any way to have a customer-chooses-price product and increase the total amount paid to include the stripe fee / additional fees? For instance, if the customer entered that they wanted to pay $250, the checkout button to make the payment would say "Pay $257" or whatever it is. I'd like to define this in payment intent data somehow with PHP.
amber topaz
Hi, I recently enabled issuing on a connected account and now all payouts for normal payments are erroneously trying to withdraw from the issuing balance and I am unable to pay out
main ivy
Hi, I want to create 2 price_id, One time and Recurring this is because I want to subscribe the customer to a later date(more on this thread https://discord.com/channels/841573134531821608/841573134531821616/threads/1055867654109405254). Here are my questions:
- Can I create an unlimited price_list of the product? ( we don't want to delete old prices because they may have an active subscription.
- Any better suggestion for this flow?
raven lantern
With the new Payment Element, as you have to provide a client secret you will need to know the price ahead of time. How can you make this work if you have different pricing options on the page or a promo code?
coarse cypress
Hello please can i know what the problem
dim oriole
Is it possible to start a trial subscription costing $7 and lasting 7 days and after that starting one that cost $47/month? do I have to enable offsession use for that?
coarse cypress
serene heron
Good morning to y'all, happy new year!
I have a question, is there a way to get the card, the date and the cvc from this form?
worn notch
Hi! from the webhook im receiving a payment_intent.payment_failed event, from this event is there a way to retrieve the session?
dire pond
Hello, I need to integrate stripe with subscriptions , free trials and "Payment Element".
In my flow when the user enter in checkout page, I create the subscription to collect the client secret and send it to frontend "Payment Element".
Is it possible create the subscription when the user select the Pay button on Payment Element instead when select the price plan? Exists other way to get the client secret?
Thanks!
faint jasper
Hello,
Our Connected accounts (the merchant) are creating payment requests via our Stripe implementation. We use hosted invoice page and Connect. We realized that we dont have the solution merchants who are tax payers.
We just need to add the option to set manually the VAT value . Is it only about adding the Tax rate object - https://stripe.com/docs/api/tax_rates ?
void phoenix
I know this is a stripe discord but honestly this is the best and most helpful developer discord i have been apart of so I figured I would ask...
Has anyone worked with integrating facebook logins and testing them locally? It is the biggest pain in the ass and I cannot get it to work properly. If so, make this a thread and I will share more details about what I am experiencing
near mulch
Hi!
This may be a question for the sales team, but I was wondering if Stripe offers custom pricing for small startups. As most of our charges will be for $0.50 to $1.00, the 2.9% + 30¢ fee is unsustainable. Is it possible to boost the percentage and lower the fixed fee?
lofty stirrup
Hello every one. I am hoping some one can help me. I am trying to test out instant payment on our platform to a connected account. I have followed the docs at https://stripe.com/docs/payouts/instant-payouts?locale=en-GB#instant-payouts-for-connect-platforms , but i get the following error,
``instantis not a supported method for payouts to abank_account external account.
The error makes sense, but I cant seem to figure out how to connect a bank account or card to connect account as it only gives the option to connect default stripe UK account
PS: This is all in test mode
leaden mango
Hey all, I've been pulling my hair out trying to come up with a solution for this... if any developers have found a good workflow for this and wouldn't mind sharing what they did to solve this, I would be infinitely grateful 🙏
Scenario:
- Customer starts 30 day free trial Jan. 3rd.
- Trial will end Feb. 2nd and customer will be billed $39.99/month.
- Customer does NOT attach a valid payment method to their account by Feb. 2nd.
- On Feb. 4th, subscription moves from “active” to “past_due”.
- On Feb. 4th, I revoke access to my product because subscription is “past_due”.
- Some time elapses, and on Feb. 15, customer adds default payment method to their account via the Stripe Billing Customer Portal.
This leads to the following problem:
- Customer has not received access to my product from Feb. 4th - Feb. 15th
- Customer has the option inside the Billing Customer Portal to pay the open invoice for Feb. 2nd - Mar. 2nd for $39.99. This will move their account back to “active”, restoring access to my product. But, the problem is that they are paying the full $39.99 when they are only receiving services from Feb. 15th - Mar. 2nd.
This seems like SUCH a simple scenario, one that has to occur pretty frequently for folks. Why does Stripe make this so hard to handle? If Stripe has prorations, why can’t they be applied to an invoice? Has anyone found any success in implementing a workflow to combat this with minimal customer support intervention?
soft gale
Hello,
I'm trying to allow my Express users to begin using the Instant Payout feature but currently stuck. Where would a customer enter their card information?
This Support page only shows how to update a card but doesn't give the show how to add a Debit Card.
mighty stirrup
im getting an api key expired error when trying to activate my webhook for my localhost. https://stripe.com/docs/error-codes#api-key-expired this link sais to update my integration, i dont know what that means or how to do that, especially with the fact that the api key it sais im using isnt the api key im using.
brave nacelle
Hello, I am having trouble accessing stripe resources using the stripe cli in live mode. I have my api keys in my config file and things work fine for test mode resources. As soon as I provide the --live flag, the cli tells me that I haven't configured my API keys and that I need to log in. Have any of you run into this?
umbral thunder
Is there a list of banks that stripe supports for ACH?
lilac bay
Hey folks. I'm building an integration with your Bank Transfers payment method with BACS in the UK. If the customer decides to pay by Bank Transfer I create a PaymentIntent and get back the bank account details of where the transfer should be made to, plus a reference. What happens if the customer gets the reference wrong? As far as I can see if the docs, you still match it to a PaymentIntent and create a successful Charge, so does the reference not matter?
Would I just get a webhook for a customer balance.available?
grand moss
When collecting an application fee on a Invoice using Connect, specifically for an Express connected account using destination charges, what happens if that invoice becomes collected outside of Stripe and marked as paid out of band?
compact jay
Hello, I need help to create and use tax_rate. Can anybody help?
humble bramble
Hi there, having an issue with confirming payment intent where the return_url is being called twice (first one gets cancelled though). Any help would be great. Only happening with 3DS cards. Thanks!
ember solstice
For a Stripe subscription, when is the invoice.created event for the next order/transaction created? Is it created at current_period_end for the subscription or is it created right before the customer is charged?
main crow
I have a Flat rate and per-seat pricing model. When user signup, it redirects to the stripe checkout page where user will be subscribed for monthly flat rate.
When user logged in the platform, he/she is able to create one user. To add more than one user they have to buy more seats. How I can achieve this?
buoyant quest
If I'm only paying money out to Express account via Stripe Connect, are there any fees associated with this? I would assume there has to be but no fees are showing up in test mode and it's not clear from the documentation.
My workflow is:
- Manually fund my Stripe Connect account balance (the platform account)
- Create transfers via the API to my app's users' Express accounts
- Those users manually trigger payouts via my app which uses the https://stripe.com/docs/api/payouts/create endpoint to payout to their configured payout method
In test mode, no fees are charged (at least as far as I can tell).
Am I missing something?
mystic flame
Hi, In the prebuild Checkout, I am having an issue. From the checkout.html button it goes to create-checkout-session.php file. But I get a 500 error.
covert fern
Hello folks! I am seeing our webhook at /stripe/products not send down the trial_period_days property in the data.object json. Instead, I do see it being sent in data.object.recurring.trial_period_days. This change seems be new for us. Is this a permanent change and when was it introduced? Could this be a regression? We did not change the API version that we are using so we are surprised to see this change. Any light that you could help shine on this for us would be greatly appreciated.
grizzled fjord
One question regarding client integration, I'm using stripe-js with react-router 6.6.1
the success url is a /thankYou page
Is it possible to deny direct access from this page /thankYou and allow only from stripe?
short geode
Hey all,
Quick question regarding stripe app review. For the review I need my app (the one in review) to be available on another stripe account. How can I do it?
opaque compass
Hi,
There is a way to add Google Tag Manager by the dashboard to tracking the transactions from payment links? Or only using the api?
open kraken
I am currently using stripe-checkout with payment_method_types = ["card"] (https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-payment_method_types). I now want to add support for Apple Pay and Google Pay in our checkout pages. Unfortunately, I don't understand what I have to add in payment_method_types to support these 2 wallet payment method types. Could you please provide some guidance on how to do this?
tranquil panther
Hey stripe - how can i get the payment_intent from a checkout session? When i create one or pull after i keep getting "<null>"
tame nymph
Looking to add Support for older browsers (ES2015) but js.stripe.com/v3/ giving errors on elements-inner-payment-...
quartz locust
Hi Stripe team, can a VCC be tokenized before its been activated?
autumn knoll
Hello, I am adding a discount as a line item to invoices without setting a price or price data to it. This seems to result in not being able to pass that line item into the stripe checkout session as the line item price would be considered as being inactive. Is there a way to go around this and have that line item amount passed to the checkout session or would I have to create a discount coupon for the invoice instead?
uncut kelp
I'm going to apologize first because I know this isn't the correct place for my question, but I really don't know where else to ask given the Stripe website doesn't provide any options for me.
I'm not a Stripe developer, but a customer of many services who use Stripe to process their payments. My credit card is being rejected across all these services because the credit card processor (Stripe) is rejecting my card as a "risky transaction".
I haven't found any information on the Stripe website about how I (the customer's customer) can resolve this issue. I have no access to Stripe's support and I haven't found any contact info or articles for how I can resolve the issue. Can anyone here advice how I can resolve the issue with Stripe? I really don't want to switch all these services over to a different card...
bitter quiver
Hi Team
unreal bridge
i'm having trouble using different currencies in my createPaymentIntent function (besides usd). What could the problem be?
vocal wagon
Hi there. I am a new member. Not a developer. I came here from the stripe site. I would like to ask for general help. Where can I?
frank basin
Hi! We have a special feature with the use of Stripe Billing. 90% of our users use credit cards to pay their subscriptions automatically. But some charges are rejected and users pay us offline by cash or bank transfer. How can we work with this to update the status of subscriptions?
cerulean ibex
Hey all, I seem to be facing a bug with Stripe payment links and coupons:
- I have created a product with a one-time price.
- I have created a payment link for aforementioned product, which is configured to accept promo codes
- I have created a coupon (x% off, applies to any product) and a corresponding promo code
- Trying to apply promo code always fails. The payment link page says "This code is invalid"
- This behaviour is seen in both test and live modes
Any ideas?
open kraken
When using Google Pay with Stripe Checkout, how can we test this integration? Do I have to use a real google account with a real credit card or is there a more test friendly approach?
lofty stirrup
Hey all,
I am trying to test the instant payout feature at the moment with intention to roll out to our express ( connect account ) customers. Here is my workflow,
- A payment intent is created on behalf of connect account i.e. using their account id as a transfer request ( Platform account isnt charging any fee )
- When user makes a payment ( using test card for now ), I try to create an instant payment as follow
$stripe->payouts->create([ 'amount' => $session->getAgreedHoldingFee() * 100, 'currency' => $session->getCurrency(), 'method' => 'instant', 'source_type' => 'card', ], [ 'stripe_account' => $stripe_profile->getConnectedAccountId(), ])
However, I am getting following error
``instantis not a supported method for payouts to abank_account external account.
Can some one please help 😥 . I have also tried to change the payout account from connected account dashboard using stripe test account. But i am stuck
sonic lance
hello @ember bear
since my stripe account is disabled and chat function disabled too. i was trying to ask few questions regarding the domain verification. its free domain and they dont support email funtion, how can i do it?
maiden snow
Hello.. yesterday I send email to support but still nobody answer
slim olive
Hey all, I need to cancel the source through the API for one of my clients so they will receive a refund (I have my acccount blocked so I can charge the ACH money) Im not a techy guy, I have the code (stripe gave it to me) but where do I paste it? Thanks!
spice needle
Hello, I'm trying to use the .Net SDK to retrieve a payment method created for a connected account customer. I'm using the "Distribution Fees" flow and using a payment intent to create the payment. I get the payment intent succeeded event, which is great, but when I try to retrieve the payment method (to get the last 4 and brand), I get back a "NOT FOUND" exception. The API docs mention retrieving the payment method with a customer Id, which sounds great, but the .Net SDK doesn't support this. The example shown doesn't function in the SDK (version 40 or 41), the two newest versions. There is no spot for the CustomerId in the call. The api only supports passing in a single ID. Is there a way to accomplish this in the .Net SDK?
thick forge
Are microdeposits for one time manual ACH payments required?
wispy mural
Hey guys! I need some help. I'm trying to build a subscriptions integration following the documentation: https://stripe.com/docs/billing/subscriptions/build-subscriptions. The issue I'm facing is that I'm not getting the events I should according to the docs. In the attached image you can see which 3 events I'm getting, I'm not sure why this is happening and would love some help. According to the docs, I should get checkout.session.completed event once the subscription is acquired and invoice.paid each billing interval
vagrant steppeBOT
Audrey
finite plover
Hi all , Is it possible using stripe to take a payment from a customer.
Send a portion to company a , and a portion to company b
Without company a taking all the money and having to then give some to company b
vagrant steppeBOT
I. Martin | Aether Games
storm grotto
In the payment intents call, I'd like to include ACH but I can't figure out what the payment_method_type is. In the API call (https://api.stripe.com/v1/payment_intents), the body has the key payment_method_types[] and I'm passing in the value "card". How do I add ACH, and what is the payment method type? (I've enabled ACH Direct Debit on my test dashboard and I have webhooks enabled).
queen adder
us_bank_account
storm grotto
comma delimited? so, "card,us_bank_account" ?
storm grotto
I tried that at one point, I still get:
"The payment method type "['card','us_bank_account']" is invalid. On the dashboard, "ACH Direct Debit" is "On"
vagrant steppeBOT
cliftonm
queen adder
I tried that at one point, I still get:
"The payment method type \"['card','us_b...
Seems like you might be passing the array as a string based on the way the error returned. Do you have your code snippet?
storm grotto
I'm playing with this directly with Postman. Should I give you the curl?
queen adder
I'm playing with this directly with Postman. Should I give you the curl?
Sure, that would work
storm grotto
curl --location --request POST 'https://api.stripe.com/v1/payment_intents'
--header 'Authorization: Basic c2tfdGVzdF81MU01OFZISWdmbVBUcDF4cnVYcElmajFDekFQeHlETGFkRmJJUzBZOEhmT1cwRmZjblI2aGMyYnRBbEJZZ2JhSGQ5VGZVRlVBUFZvZ2VrMWFwQmlKVGFGWjAwamo1QjJ1ME86'
--header 'Content-Type: application/x-www-form-urlencoded'
--data-urlencode 'amount=2000'
--data-urlencode 'currency=usd'
--data-urlencode 'payment_method_types[]=['''card''','''us_bank_account''']'
Umm, it occurs to me that the curl is using a different "key" than my test account, so that might be the issue.
Thank you Tices - Pompey helped out on this one too -- must say, the dev support is outstanding!
cosmic coral
Hola necesito ayuda, me pide mandar mis datos personales pero ya los mandé y me sigue pidiendo los mismo y luego me manda error ? Que debo hacer
molten sonnet
When I create a Customer attached to a Connect Account, if there is another customer with the same details (same person but using the main account) in the Main Account do they conflict?
unborn trench
What event(s) should my web hook(s) look for if all I care about is whether or not a payment was taken? Let's assume I don't even care if a customer was created, a Payment Intent, and then nothing was ever charged.
Context: I want to sell via both one-time payments and a subscription, whilst also being able to allow the customer to upgrade from one subscription tier to another, all via Payment Links (complete "no code" solution from Stripe's perspective.) I never want to construct a Checkout (or anything else) server-side.
vocal wagon
Hi! I'm trying to create a custom account with python but i can't figure out where to put the following parameters in this code. Everything works and it's creating the account but it's still restricted because they're missing.
Industry
Business website
Owner's address
SSN
account = stripe.Account.create(
type="custom",
country="US",
capabilities={
"card_payments": {"requested": True},
"transfers": {"requested": True}
},
business_type="individual",
tos_acceptance={"date": 1585613201, "ip": "127.0.0.1"},
company={
"name": "Your Company Name",
"address": {
"line1": "123 Main Street",
"line2": "Suite 400",
"city": "New York",
"state": "NY",
"postal_code": "10001",
"country": "US",
},
},
individual={
"first_name": "Taco",
"last_name": "John",
"email": "john@example.com",
"phone": "5122025863",
"address": {
"line1": "123 Main Street",
"line2": "Suite 400",
"city": "New York",
"state": "NY",
"postal_code": "10001",
"country": "US",
},
"ssn_last_4": "1234",
"dob": {
"day": 1,
"month": 1,
"year": 1980
}
},
external_account={
"object": "bank_account",
"country": "US",
"currency": "USD",
"account_holder_name": "John Doe",
"account_holder_type": "individual",
"routing_number": "110000000",
"account_number": "000123456789",
},
)
vocal wagon
Hi! I'm trying to create a custom account with python but i can't figure out whe...
i created an enabled custom account on the website and printed out the JSON data but those properties are missing from the JSON
hazy shell
I'm using Stripe's PaymentElement and it has been working very well for the months that I've been using it. However, I've recently had a customer from France that don't seem to see the form. Others can see it just fine.
In the code, the form would only show up if the payment element sends the "ready" event which replaces my spinner with the form itself.
My question, what could be the cause for the "ready" event to not be sent?
teal breach
I have a customer in my production env that is active but when i try fetch that user using the live env keys it says the user don't have any active subscriptions? what can be wrong
wraith fractal
I'm currently retrieving invoices from the Stripe API like this:
invoices := stripeClient.Invoices.List(&stripe.InvoiceListParams{
Customer: stripe.String(customer.StripeID),
ListParams: stripe.ListParams{
Limit: stripe.Int64(listLimit),
// Single is needed to fetch from a single page from the API:
// https://github.com/stripe/stripe-go/issues/982.
Single: true,
},
})
I am able to get all invoice details, but when I try to access the nested payment intents struct:
i := invoices.Invoice()
pi := i.PaymentIntent
I end up getting an empty struct with the exception of the payment intent ID:
&{0 0 0 <nil> 0 0 <nil> 0 <nil> <nil> null false pi_3MMIOkH2Qs3qpyTo06NVYN4N map[] <nil> <nil> <nil> [] <nil> {<nil> } <nil> <nil> }
Is there a parameter in the Go SDK I can pass that will populate the nested payment intent object? Or do I have to manually GET from the payment intent endpoint?
teal breach
it's the right cus_id i get
remote snow
Hello, we're using Stripe Identity now in production, and have noticed bad users re-using the same identification for multiple accounts. Is there a way to prevent that? I saw a beta feature in Identity that groups them, but not sure if we can automatically take action
celest scarab
Hey all. Quick question- we had some hackers sign up to our product with fake trials right before the holidays with what we think will be fake cards. Is there a recommended way to handle this? I assume we should cancel the subscriptions before they hit the cards, but wanted to see if there's a procedure you recommend. Thanks!
umbral jungle
When using a paymentintent for a connected account to process a payment for them, the Stripe notification of payment sent to the connected account holder says "guest/customer unknown". My thought is that since we know the customer information in OUR system, we should create a Stripe Customer object for the payer on the connected account, and that the stripe notification of payment will then include the customer information. Is that correct / the suggested path we should take?
vagrant steppeBOT
benflynn
last yew
Hey Stripe team, if a customer signs up for a subscription and decides to block that payment card, would Stripe continue to process payments from that blocked card (resulting in failed payments) ? And if they switch to a new card, would they be charged immediately ?
left glade
I have recently registered a BBPOS WISEPOS_E to a Location in Test Mode. However, whenever I use the Stripe Test Card, it says "Couldn't read chip." and asks me to swipe the card. Tapping doesn't cause any reaction by the reader. Am I missing something?
queen adder
We’ve had a bug pop up in production across a couple different websites where the default credit card element isn’t successfully mounting in the browser for a small number of our customers running Chrome or Safari on Mac. This has been a stable implementation with no recent code changes so I’m curious if there has been a backend update that would be affecting browser compatibility? It also doesn’t seem like I can get an error report out of the mount() function when using the card element. Is there a non documented method for that?
// Create an instance of the card Element.
var card = elements.create('card', {style: style});
card.mount('#card-element');
soft gale
Hello,
I was wondering if the Stripe Express Dashboard asking you to continuously login while navigating was part of the way the dashboard works or are those bugs on the Express Dashboard.
past bane
I used javascript and nodejs to create create customers, to create a subscription object based on a price object. I use the card element to get the customers card and pass that in to get the payment intent and also to make the initial payment for the subscription. And then with the secret returned from the server I confirm the payment.
I use setup_future_usage: "off_session" to have the payment method stored. I’ve tried including it in the node JS like this:
try {
paymentIntent = await stripe.paymentIntents.create({
amount,
currency,
setup_future_usage: "off_session",
});
I’ve also tried passing it in through javascript in the confirmPayment like this
window.stripeInstance
.confirmCardPayment(window.clientSecret, {
setup_future_usage: "off_session",
payment_method: {
card: window.card,
billing_details: additionalData,
},
})
.then(function (result) {
});
In either case, I keep ending up with the customer successfully created in the stripe dashboard, the initial payment successful but as a related guest payment, but under payments, it shows that the subscription was created for the right amount but the status is incomplete: the customer hasn’t attempted to pay the invoice yet. And no payment methods are shown. I was expecting that a payment method would be added and that the subscription status would not be incomplete. I’ve gone through the documentation again and again. Can you point me in the right direction here?
oak river
Hola hay alguien que hable español?
open kraken
When I try to disable the Apple Pay payment method in test mode, I get the attached error message. But then, when I go in non test-mode, I see that Apple Pay is not enabled. So why can't I disable apple Pay in test mode?
civic lava
is there any way i can talk to stripe support
cloud ore
Hi, with api is it possible to list all delinquent customers?
cloud marsh
Hi, I noticed sometimes when I use the invoice credit notes API, the lines.data.invoice_line_item field (https://stripe.com/docs/api/credit_notes/object#credit_note_object-lines-data-invoice_line_item) will have an ID value that starts with sli_... and this ID will not correspond to an ID in the corresponding list of invoice line items. When this happens, I'll also see a field on the json called invoice_line_item_unique_id. What is this second field and why isn't it in the API reference?
soft gale
Hello,
I just did finished implementing the instant payout feature for connected accounts. I did a test instant deposit and it’s been over the 30 minute mark mentioned in the documentation. Stripe shows that the deposit has been settled. How can I check if I messed up somewhere or is expected to arrive later?
latent marten
Hey all! Quick question, which is sort of dev based?
My finance team is asking me to make NEW stripe accounts for different purposes. We have been using connect for a few years now, and we're spinning up payment processing.
It is my understanding that we should be using a single account for this, not making new ones?
Can help me find resources supporting either argument here?
crisp patrol
We’re using the manual on boarding for Connect with standard accounts, as we only have a handful of third parties to pay out to… we just went to onboard someone and the phrasing on the onboard page left them a little concerned as it made it sounds like if they connected their main account to it, we’d be able to see all their financial info even if it’s not related to our platform. Is there anything we can do to change the wording or just something we can send them as reassurance that we only see relevant info for our platform? 🤔
stark valve
Is setup_future_usage in createPaymentIntent the same as setup intent?
dire fiber
If I receive an invoice.payment_failed webhook how long until customer.subscription.deleted is sent?
vocal wagon
Hi, I have a question. How can I get this data through the api? How can I know when a paymentintent will be available in my stripe account through the api?
inner zealot
Hi Team, I have a question about sending finalized invoices.
I have sent auto_advance to true and the setting to email finalized invoices is on. I also see the invoice.sent webhook event but I don't receive the invoice email and I don't see the "Invoice was sent" message on the dashboard. See screenshots for context and an example Invoice id: in_1MMMjHJCMC3aDftGfsu9vrjY
solid wolf
hi team, how to cancel a pre-authorization created by a checkout session?
alpine sorrel
Hola hay alguien que hable español?
Un poco. Que paso?
grand moss
Hello, is the payment_intent.succeeded webhook event a universal way to know that a payment somewhere somehow succeeded regardless of the stripe product used?
alpine sorrel
Hi there! Me and my team went through the documentation and implemented everything as advised but we’re still struggling to make Stripe Connect work. Could someone please shed some light and help list all the steps all the way to having payouts?
This is what we are doing:
-register my clients as Customer
-register a Subscription between me and my clients
-register my clients as Account
-update my clients records (Account) to “accept the full terms”
-register my clients’ bank account as External Account
-register my clients’ clients as Person (clients of my clients)
-Register a Subscription between the Account, Person and a Price
-allow free flow of payouts between Account and Person (my clients and their clients)
Am I missing something?
Thanks!
wooden sand
Hello! Does anyone know of a way to attach metadata to a subscription via a Checkout Session? I'd like to create a Checkout Session that will auto-attach custom metadata to the subscription it creates
leaden jewel
// The Code field will contain a basic identifier for the failure.
switch stripeErr.Code {
case stripe.ErrorCodeInstantPayoutsUnsupported:
fmt.Println("instant is unsupported by your card type")
}
}```
When i attempt to run this, it SHOULD return unsupported bank, but it dosent work with the case, if i output the error normally with will say unsupported but wont using the switch case
frozen mountain
Hello team. We found this on our dashboard. But we don't know what it means. Can you help us? thank you
whole swan
Hello!
Can you provide support link to check which country stripe account doesn't support Apple Pay?
dire acorn
Hello, how can I create an PaymentIntent where the payment method is using a 3D card?
dire acorn
Hello, how can I create an PaymentIntent where the payment method is using a 3D ...
Using a normal card like the 41111 works perfectly fine and payment comes in, but when using 3D card it shows "decline_code": "generic_decline" in error
maiden crystal
Hi,
i am using Strip API ( https://api.stripe.com/v1/customers?limit=3 ) to get all customer data and transfer to NetSuite System.
plz let me know, how i can pull the updated customer for today date
or
How i can search the updated customer data for today
stray radish
Hi to all, I need help regarding stripe google pay button
I have integrated google pay with stripe
but google pay button doesnot appear
narrow fractal
Hi, I need help to decide which payment flow is right for my case.
winged umbra
Hey does anyone have an abuse contact? Got a phishing site using Stripe I'd like to report 🙂
fringe yarrow
Hi,
I'm using https://stripe.com/docs/api/payment_methods/customer_list to get all payment method of customer and then de-attach all payment method
But the several customers have two difference type to store the card (payment source, payment method)
This is a example: JSON file below
Because payment source and payment method have difference way to de-attach card. So, How to distinguish 2 type above to use correct method to de-attach card
narrow fractal
My portal is acting as a medium for subscribed businesses. So, users pay money thru my portal, i keep the admin fees and give rest to our business customers.
Currently i am using Direct payment
rare rain
Hi i want to change default Api version
current is 2020-08-27
required is 2017-04-06
vocal wagon
Hi I had some issues earlier with payments and multiple intent updates running. Can someone confirm if my new flow is looking good on my live environment?
hey guys, one question, is there a way i can acces user card info from Link payment method
bronze torrent
is it possible to allow customers to upgrade their plan via the Stripe Customer Portal without losing the trial days?
somber raven
Hi! Is it possible to create subscriptions without have a productId? i.e without having the product in the Stripe dashboard
hybrid moat
Hello, can anyone help me, because the mail has bot been answered for a week
drowsy cloud
#dev-help Should i have a trading license to work with you and i am from UAE, do you have or free basic plan?
What should I have in the UAE to work with you in a worldwide business I want to start drop shipping business in Shopify store to the worldwide could I do it without trading license?
do you have any monthly or yearly charges and if yes do you have any free or basic plans I can use and work with you?
Hello, can anyone help me, Should i have a trading license to work with you and i am from UAE,
little flower
Is there any way to check if the given restricted API key is Valid
small dew
carmine hedge
hi guys, is it possible to merge two stripe customers into one?
vocal wagon
Hi. payment has not been received in my bank account
sage arch
Hey Stripe Team,
We're facing an Issue of stripe form not loading for our checkout page. We debugg each & everything from our end but it still not fixed. Can you guyz please help me out to sort out this Issue.
thorny breach
Hi Team, for stripe affirm integration, We're very confused that even after several inquires to your cs team and you technical support, we still could not locate the detailed reason. Could you help check again?
frozen mountain
Hi Team,
I found our last thread was closed: #dev-help message
for the code, we create the code like this. can you help to check?
short geode
Hi @ember bear,
The discord thread where you were asking the link to my Github issue open since two weeks as been closed during the night.
#dev-help message
Here is the link to the Github issue.
https://github.com/stripe/stripe-apps/issues/779
meager adder
How to pass billing details in card payment through stripe node ?
tropic zinc
Hi, we use Woocommerce and Stripe. I can't find solution to when payment fails, the customer is not able to try to pay again by pressing the payment button (its not possible to buy already sold out item). I thought the stripe will send some notification to customer, but I can't find out how to set this up. Thanks!
vocal wagon
Can I test API upgrade only on test environment?
fast isle
Hi Team, I'm trying to create an ephemeral key for my customer. While calling 'EphemeralKey.create()', RequestOptions is mandatory. Inside that, 'StripeVersionOverride' string is mandatory. What should be the value to be set for 'StripeVersionOverride'?
broken wren
Hi, my app uses OAuth and stripe connect to connect other merchant stripe accounts. Once the merchant has created their stripe account and completed the onboarding stripe redirects to my specified redirect_uri. The issue I am having is I need some way to identify which merchant completed this is for so I can allocate the stripe details to their tenant model within my application. Is there a way for me to pass some metadata through that would allow me to identify the merchant?
opaque saffron
Hi Team, I've been streaming data from Stripe API into bigquery using airflow and building tables and reports on top of that. I have the refunds table and the subscriptions, products, charges and prices. We sometimes issue refunds for one product in the charge (not the whole price) and I can't find a way to tell which product was refunded, I only have a charge id that connects to the whole charge. any ideas how I can work this out? Thanks!
candid raft
Hi everyone, I'm working on integrating Stripe Checkout into a react project. I want to send metadata via the checkout session (lg 57 fullname). According to the doc, it is doable but I have this error message. Any idea of my mistake?
short geode
@dry hatch , my thread has been closed.
#dev-help message
To answer your question, my initial message was about my app review but at the end of the thread I asked a question related to my 2 weeks old Github issue no response from your team.
https://github.com/stripe/stripe-apps/issues/779
Should I do something on my said or should I wait for a response?
stoic talon
quick anchor
Hi Team,
we have implemented an e-commerce marketplace that uses https://stripe.com/docs/connect (with a custom account https://stripe.com/docs/connect/custom-accounts). Now on top of that, we want to implement also a subscription model; the logic is similar to Amazon Prime: Customers are purchasing products and, eventually, a subscription that gives them faster shipping or more discounts.
We have seen that on Stripe, there is a specific Subscription object: https://stripe.com/docs/connect/subscriptions at the same time, it seems that Future payments (https://stripe.com/docs/payments/save-and-reuse?platform=web) are also a reasonable solution for creating subscriptions.
We want to collect subscription+products purchases and only subscriptions.
We have done some research on the subscription implementation, and we found that by using products and prices, we can charge the customer for subscription and product purchases in a single shot, but we have also found some limitations:
- transfer_group: can't be updated or set
- payment is automatically captured we can't make a hold
- we can't use PayPal
- save card function is not available (https://stripe.com/docs/payments/save-and-reuse), so we can't store the card for future purchases
Now some questions:
a. can you confirm the limitations we have found on the subscriptions APIs approach?
b. what the drawbacks of using the https://stripe.com/docs/payments/save-and-reuse approach for handling subscriptions are?
c. which is your best practice for handling a subscription? (based on the fact that we are using a https://stripe.com/docs/connect with custom implementation)
Thank you
Nicola
vagrant steppeBOT
Nadeem Walayat
white warren
Is possible to update setupintent after a confirmsetupintent?
vagrant steppeBOT
dasad
vocal wagon
Hi! I’ve got a cloud function that is supposed to create a Stripe Connect account with the type being Custom. The server logs display the json data that I’m sending from the client and the JSON is formatted correctly, and is complete (I was able to implement it in python earlier and the account was created/enabled). However the server logs are showing the error: Request body is missing data. As if the cloud function isn’t getting the correct input. But the input is a complete and correctly formatted stringified json object. Any ideas?
somber raven
Hi! I have a webhook setup that should be could once a payment is made to a connected account. But it never gets called. I have no idea why.
trail patrol
Hello
narrow fractal
Hi ! Just want to confirm if we choose "Destination charge" or "On behalf of" with custom connect account will "customer" be created under our account instead of Connect account ? Asking this as I have tried both and found customer are being created under our account instead of Connect account ( this does not happen with Direct charge)
plain canopy
Hi, I need help setting up stripe on an India Based shopify site
iron lynx
Having an odd issue with the @stripe/stripe-js npm package. I'm using stripe.elements() to style the inputs and passing it something like:
const elements = stripe.elements({
appearance: {
labels: "floating"
}
});
On Firefox, this works perfectly, but on Chrome, the styling of the inputs is completely messed up. It seems like the necessary CSS variables are not being injected to the :root {}
fiery sky
Hello everyone!
We are using test 3DS card 4000000000003063 without 'request_three_d_secure' => 'any' payment option, and we get generic decline status code for this card without 3DS authentication prompt. When we sets up 'request_three_d_secure' => 'any' we got 3DS authentication modal popup. It is correct behavior for this card or not?So, 4000000000003220 3DS2 Required card have another flow - it's shown 3DS popup all time
serene spear
Hi Team.
When our customer tried to connect the Stripe M2 reader. A such error occurred:
COMM_ERROR: Ack error(error code - 9010)
And the serial number is STRM26142072429. Could you tell me what the error message and code means? I did not find any info from the Stripe documents.
vocal wagon
Hey everyone! Super simple question, so more of a confirmation needed before I proceed with some adjustments for Rules.
Current status on Stripe:
- No risk = 0-4
- Normal risk evaluation = 5-64
- Placed on review = 65-74
- Blocked = 75-100
NEW STATE
- No risk = 0-4
- Normal risk evaluation = 5-39
- Place on review = 40-59
- Block immediately - 60-100
In my understanding, we simply need to adjust the threshold of when a payment is placed on review, like so:
Review if :risk_score: >= 40
And finally, adjust the threshold of when a payment gets blocked (lower value that can be set is 60)
Is this correct?
tacit radish
Hello everyone! I'm wondering how to add a tax rate to a payment link for a subscription. The documentation is pretty clear about stripe tax but not about the old way with tax rates.
- Is it possible?
- And if it is not, should i migrate to a checkout process?
Thanks for your help,
Maxime
plucky crane
Can you guys call me
I want some information on the stripe payment gateway feature in india
flint carbon
Hey, When we try to calculate signature for webhooks in test mode it's matching with v1 instead of v0. (Doc link -> https://stripe.com/docs/webhooks/signatures#verify-manually)
- Is this the expected behaviour?
- What would be the behaviour in live mode?
austere pawn
Hi everyone! I have a question regarding the Link payments, I have my own root account as a merchant and i connect via our product as connected account, then in the first checkout session I save my credit card information(test card which is 4242 4242 4242 4242) with Link feature, but unfortunately I dont get the sms or mail. Is there any option I have to enable in the Stripe dashboard to receive text messages or mails for Link feature? Thanks in advance
echo coral
req_gfY03gRufllfWz
why this "authentication_required" error happened ?I am trying to test 3ds payments and this error seems to be happen when switch to Indian stripe account
zealous mural
Hey, looking for a nudge in the right direction. i currently have a standalone web app that integrates into stripe using its api (Its a nextjs app).
what would be the best way of either turning it (fully or partially) into a stripe-app so it (or at least some of its pages/content) can be shown in the stripe dashboard?
i would rather not rewrite the whole thing 😅 was thinking maybe a separate application (stripe app application from scratch) that also hooks into my backend. but my ideal would be being able to expose/link some of my current app pages/urls in the stripe dashboard pages?
im still reading through the docs so forgive me if this is a answered/documented use case. just thought i would ask for pointers so i dont go down the wrong path early 🙂
olive obsidian
Hi. Is there a way to schedule a subscription to be downgraded to another plan at period end?
dire acorn
Hello, I'm following this documentation
https://stripe.com/docs/payments/save-and-reuse?platform=web
it works perfectly fine and I was able to complete the payment.
but in number "6. Submit payment details to Stripe"
its forcing me to use "return_url" before I could get the setup_intent_client_secret.
I want to know if there is another way to avoid redirection, because I'm a single page and I can't redirect my users.
Thank you
flint carbon
Hey, When we try to calculate signature for webhooks in test mode it's matching ...
But when we try to calculate signature in test mode, I'm getting the signature which was mentioned in v1 (not v0)
hollow prairie
But when we try to calculate signature in test mode, I'm getting the signature w...
I've re-opened the thread, talk there: https://discord.com/channels/841573134531821608/1060167434851586068
rugged terrace
trying to intgrate stripe in codeigniter 3(php) and getting the following error:
Type: Stripe\Error\InvalidRequest
Message: No such token
i have rechecked my publishable and secrt keys. both are correct and in error log i can see the error resource_missing - source
No such token:
trying to integrate it for the first time
neon arrow
Hey team, could someone walk me through how to delay a charge with a Setup Intent (https://stripe.com/docs/api/setup_intents). My goal is to have a user go through a checkout but only get charged if the item is sent.
ivory pewter
@foggy dawn Hey bud, just checking in to see if there's any feedback about this potential feature?
meager dawn
Hey everyone. If I have a subscription managed by a schedule, and I wish to get an upcoming invoice while simulating a change to that schedule, how can I achieve that? Invoice::upcoming using schedule only takes an ID of unstarted schedule but I'd assume I wouldn't have to actually create a schedule just for previewing a change, but if I use Invoice::upcoming using subscription fields with proration date at end of current subscription period it will resolve into the current schedule applying over that subscription.
main crow
Hello, Is there an option to upgrade a subscription from customer billing portal. If subscription has multiple subscription items.
Example. User is subscribed to Product A with monthly flat rate 165$. Later purchased 3 more seats with price 80$ per seat. Hence subscription is updated with new item having quantity 3. Now subscription will be charged 165 + 3 X 80$ /seat.
Now if user access to billing portal, he can able to switch to Product B which is our premium product.
vocal wagon
Hello. I'm trying to implement ApplePay. The flow is like this: Create customer -> create invoice -> attach items to the invoice -> finalize invoice -> retrieve client secret via paymentIntent.
But later if i'm trying to modify invoice, it doesn;t allow me to edit... How i can edit invoice? Thank you.
vale gorge
Hello, I'm integrating Stipe BACS direct debit
My requirement is I have to invoice for the subscription every 1st day of the month and I have to take payment 14th day of every month, could someone help me here? How to apply the logic in subscription?
vocal wagon
hello how can i create automatic bills on stripe for my clients
vocal wagon
My problem is the following, I want to know when a payment will be available in my stripe account, ready to be entered into my bank account or a connected account. In the api I use this: $intent = \Stripe\PaymentIntent::retrieve('pi_3MMXAwFX2ddxx3Qo1hCKmRCX');
$latest_charge = $intent->latest_charge;
$time = $stripe->charges->retrieve(
$latest_charge,
['expand' => ['latest_charge.balance_transaction.available_on']]
);
$paymentMethod = $time->latest_charge->balance_transaction->available_on;
wintry furnace
Hi ! Is there a way to automatically pass the connect fees(monthly fees +payout fees) to the connected accounts ? thanks
calm oak
hi all, is it possible to pass a custom prorated amount to the stripe upgrade api?
drifting delta
Hi,
https://stripe.com/docs/billing/subscriptions/overview#how-payments-work-subscriptions
Under Require action for the 3D Secure to complete the payment process.
When we create an subscription, will the 3D Secure be required
- The first cycle
- Every cycle
gleaming cloud
what tax category should we use for physical goods if we want them to use the buyers tax jurisdiction? aka product is in a USA state but buyer is in another country. "tangible goods" defaults to the sellers jurisdiction. is there a way around this?
frank kernel
Hi! Is there possibility to check through API if account is fully active? Recently charges and payouts were restricted on my account due to lack of business information. I would like in the future to handle such scenario better by having an option to check if charges are not restricted through API.
vocal wagon
Hello,
From our backend we have all reasons to think we sent only one request to stripe, but on the stripe interface we can see 2 exact same requests. This implied we sent twice a transfer which is problematic.
So here's my question: is it possible that you duplicated the request on your side? Do you have any tools to check it?
rapid wedge
I've been scouring the documentation, but I still don't have a concrete image of how to implement subscriptions. Please help.
Attached is a diagram of the Slack bot I'm developing, and I'm wondering how to add Stripe to it. What do you all think of this?
hollow basalt
Hello, can someone help with my code?
visual harbor
Hi guys!
Is there any way to re-trigger an event (for example charge.succeeded ) in a date range? We've missed handling the events so we would like to re-trigger it again.
shut dagger
Hi! I want to implement a credit card payment using NFC in my mobile app like apple pay or google pay does. In your documentation, I see nothing which permit to do that, did you think is their a way to implement this functionality ? Or just a way to link the stripe API with an NFC reader and make a transaction ?
hollow basalt
Hi!
This is my code, I should see the payment element on the 3rd picture, but I see the 2nd picutre. Can anyone help with it?
meager dawn
Hey all, here https://stripe.com/docs/api/subscriptions/object#subscription_object-items-data-price-product it says that items.data.price.product is expandable, but when I pass the expand parameter with 'data.items.data.price.product' I get "You cannot expand more than 4 levels of a property". This is when using subscriptions->all with paging iterator. Do I need to query for each product separately?
austere monolith
Can you change the Destination Transfer amount during an active subscription?
fading estuary
Hi, I am trying to integrate the AddressElement on Web using React (following this guide: https://stripe.com/docs/elements/address-element). I'm not getting any events fired from the element (such as change events). I am working locally right now. I see one error in the console Indicate whether to send a cookie in a cross-site request by specifying its SameSite attribute, but I am unsure if related to my specific issue or not. Any tips?
fading estuary
Hi, I am trying to integrate the AddressElement on Web using React (following th...
Code snippet if helpful
dense oasis
Hello, I have a question about Stripe Checkout on Shipping, currently my client wants to offer Free Shipping in France but NOT on island like Corsica, how can I adapt my checkout controller to at least disallow DOM-TOM ?
fringe forge
Hi, what are the causes of this error?
lyric wyvern
Hi guys, i'm using the new AddressSheet in react native https://stripe.com/docs/elements/appearance-api?platform=react-native
It seems that it does not take parameter in account in android 😦
distant agate
Hey, anyone know if it's possible to create a role identical to the "Developer" role, but only access to Test mode keys? Thanks :)
fading citrus
Hello, I would like to buy NFT with credit card customers. Where is doc please ? ty
rare jewel
hello, am following a youtube tutorial for stripe and did all the same but still not working, need help here!
soft plaza
Hi hi - we have an internal integration set up for micro-deposit verification on a source object we create for our customers. Wondering if there's a scenario where an internal team member incorrectly enters in the micro-deposits multiple times and hits the 3 attempt limit does it mean we're locked out from any future verification attempts (even if creating a new source object)?
drifting delta
Hi, I have questions regarding the 3d auth process within the payment flow
tawny gale
can we bill subscriptions in a 1-off fashion, early. For instance, if the subscription is the 5th of every month, but the user has "locked in" their products on the 2nd, and we want to go ahead and process that order and bill on the 2nd (while keeping their general sub date on the 5th for future orders), is that possible, without just constantly changing their sub schedule?
delicate burrow
Hi all,
Is it possible to get transactions list somehow by API from the Stripe Payout? We can see transactions inside Payout on the Payouts page. How they are connected?
knotty tartan
Hello, all right, I would like to know how the migration of my stripe account is going
narrow nova
Hey folks. I'm building an integration with Bank Transfers (with Bacs in the UK). I want to ensure that, if the customer overpays the value of a PaymentIntent that we automatically refund the difference to the customer. I can see that we receive the event cash_balance.funds_available. Is there any other instance where this event would be created except for the customer making a bank transfer that does not get matched to one or more PaymentIntents?
balmy yacht
Hello - we currently have a checkout experience that utilizes checkout sessions. The session has a new url We want to build a "kiosk mode" in which we can connect the terminal readers. So would it be possible to still create a checkout session, but use the payment intent id of the checkout session and pass it to the reader? If that is possible, then would checkout session completed webhook fire or just the payment intent succeeded webhook?
vocal wagon
Hi, I want to obtain the Retrieve a balance transaction through the id of the payment intent. I am developing the following code and I am missing the variable marked in the image, can you help me?
exotic geyser
I have adapted in the test mode evt_1MMUUACUbjhxQTts7zblZymp webhook under debug pleted 'checkout.session.com' Callback, and use it as pay the success callback, but I want to ask, after the switch back to the live mode, users pay did not send me 'checkout.session.com pleted' Types of callback, such as the order: evt_1MMUUACUbjhxQTts7zblZymp, Is there any error that I might be encountering?
vocal wagon
Hi; I'm looking to offer c2c transaction capabilities in my website. Is Stripe Connect the right product? what are the list of countries that are supported by Stripe Connect?
silk escarp
Hello I have a custom form that uses the Stripe Payment Element. With this form, I create a payment intent with setup_future_usage=off_session. Lately, I've noticied that the payment intent status is "requires_payment_method". Why is this? The creation of the payment intent results in the payment method being created. Why is it complaining that a payment method is needed up front?
vocal wagon
to create a Custom type Stripe Connect account does the cloud function need to send anything other than the JSONObject that contains the required inputs?
Puedo hablar con un asistente en español?
narrow nova
Hi again folks. I'm working with Bank Transfers in the UK using BACS. For unreconciled funds [https://stripe.com/docs/payments/customer-balance/reconciliation#cash-unreconciled-funds], is there a Charge or PI created that we can then use to issue a refund? Can a refund be done through the API or does it require someone to log in?
cerulean iron
hello all, I'm trying to setup my first stripe stripe checkout session on my local server, and keep getting an error that says "Cannot POST /create-checkout-session", could anyone point me in the right direction on how to solve this? I've read thru the docs and still can't seem to fix it. Any help appreciated, thank you
vocal wagon
I have the following code the good goal is to get balanceTransactions available_on I'm in test mode and I appreciate this: code: $PI = 'pi_3MMMDfFX2ddxx3Qo1ZqQrFLt';
$paymentIntentTxn = \Stripe\PaymentIntent::retrieve([
'id' => $PI,
'expand' => ['latest_charge.balance_transaction'],
]);
$txn = $paymentIntentTxn -> latest_charge -> balance_transaction -> id;
$cs = $stripe->balanceTransactions->retrieve(
$txn,
[]
);
print_r($cs);
scarlet willow
Hello all, I have a quick question on stripe checkout session. When we pass the successurl on the Stripe Hosted checkout session and it didn't redirect the url from stripe, what will be the solution for this? And how many times, it will retry to send it?
@rain axle
fickle basalt
Hi, I am trying to login in to my account, I am a new employee and the old employee (has left the nonprofit) set up the 2 way authenticator to a phone that is no longer active. How can I reset the password and 2 way authenticator? ( I do not have the old employee's birthday, just her name) this is a one person staff (very small nonprofit).
cinder cloud
hi all, maybe you can help me with an issue I am facing.
when I am calling the stripe.confirmSepaDebitSetup() on frontend I am geting the error:
no status:Converting circular structure to JSON (see image)
I am passing the iban element to the sepa_debit field
rich horizon
When my customers pay an invoice, each time they pay they have their card added to their account. Is there a different way I can go about this?
spiral minnow
hi is there a way with the stripe queries to get all charges from the past 7 days?
coarse delta
Reply directly from your inbox
Due now
In order to restore your account’s ability to make charges, please check your email for next steps or reach out to our support team.
I NEVER SEEN THIS EMAIL
vocal wagon
Hi! I'm wondering if it's possible to link multiple bank accounts to my Stripe account, under the same Tax ID number. Can I split it so that certain types of transactions go into one account and certain types of transactions go into another bank account?
low belfry
Hi Stripe Devs 👋
I had a question about subscription schedules. For example, let's say I have the following phases:
phases=[
{
'items': [
{'price': 'price_1GqNdGAJVYItwOKqEHb', 'quantity': 2},
],
'start_date': 1,
'end_date': 2,
},
{
'items': [
{'price': 'price_1GqNdGAJVYItwOKqEHb', 'quantity': 2},
],
'start_date': 2,
'end_date': 3,
},
{
'items': [
{'price': 'price_1GqNdGAJVYItwOKqEHb', 'quantity': 2},
],
'start_date': 3,
'end_date': 4,
},
]
If I remove the second phase in the list and set this new list to be the phases for the subscription schedule, will there be a gap between the first phase ending the and new second phase (was third in the list) starting? Do the dates have to be reset to?
vocal wagon
Getting Charge Failed
https://stripe.com/docs/error-codes/processing-error
processing_error
An error occurred while processing the card. Try again later or with a different payment method.
Which isn't really helpful in terms of debugging the issue
It's been doing this since Dec 30th for the same customer
rustic steppe
Hi! While working on strike integration, I have some issues with universal link and SFSafariViewController. After express account creation completion, the redirection to return url is not working. None of the AppDelegate method to handle universal are called and the redirect url is still displayed on the embedded SFSafariViewController. The only way to dismiss it is to press on close button, which is not the expected workflow.
Notice that the universal links works and launches the app when called from mail, notes, messages….
Do you know what I should do to handle the return url and dismiss SFSafariViewController?
Best!
modest meteor
#dev-help
Hello everyone,
I am facing problem with my react ecommerce web app. I am trying to integrate the checkout functionality with checkout session. Whenever I click on the checkout button this two error pops up on console. I start my express server first and then the react app.App
**This is my server code - **
const express = require('express');
const stripe = require('stripe')('SECRET_KEY');
const app = express();
app.use(express.static('public'));
app.post('/create-checkout-session', async (req, res) => {
const { products, successUrl, cancelUrl, total } = req.body;
// Create the Checkout Session on the server
const session = await stripe.checkout.sessions.create({
payment_method_types: ['card'],
line_items: products,
success_url: successUrl,
cancel_url: cancelUrl,
amount_total: total * 100 // Convert total price to cents
});
res.send({ sessionId: session.id });
});
app.listen(4242, () => console.log("Node server listening on port 4242!"));
This is my checkout code-
const stripePromise = loadStripe('PUBLISHABLE_KEY');
const handleCheckout = async () => {
// Build the array of products from the items in the cart
const products = cart.map(item => ({
name: item.title,
quantity: 1,
currency: 'usd',
amount: parseInt(item.dollarPrice) * 100 // Convert price to cents
}));
// Calculate the total price of the items in the cart
const total = 10000; //just taking as $1000
// Send the products, total price, and URLs to the server to create the Checkout Session
const { data: { sessionId } } = await axios.post('/create-checkout-session', {
products,
successUrl: 'http://localhost:3000/success',
cancelUrl: 'http://localhost:3000/cancel',
total
});
// Get the Stripe instance and redirect to Checkout
const stripe = await stripePromise;
stripe.redirectToCheckout({ sessionId });
};
Can anyone help with this please!
ornate thistle
Hello! I am looking for more info about reader tamper mode and detecting when a reader has entered that mode. We have the occasional customer report their reader is disconnected and it won't connect and sometimes we spend a chunk of time not realizing its in tamper mode and no longer useable. I believe the lights show a code to represent it has entered this mode but I am looking for some more documentation on that and a few other things:
- Docs
- Can I detect this via error code on connection attempt?
- Can I simulate this condition?
Thanks!
ancient flicker
Hello Everyone.
I have implemented Stripe into my mobile Flutter Application and i use Stripe Connect and the Payment Sheet Element provided by Stripe.
Currently i have two payment methods which are shown: Card and Sepa-Debit as well as google and apple pay.
I try to add other payment methods too (like giropay and more) but no other payment method is shown in my app. (I have automatic_payment_methods enabled and have also tried to set the payment_methods manually but it just doesnt work).
Are other payment methods currently not supported or do i make something wrong?
vocal wagon
Hello. In Stripe API docs, i do not see, how to revise item. There is shown only curl implementation. No php or other languages. Is it missing ?
balmy yacht
Hello - we are testing the terminal reader (BBPOS WISEPOS_E).E rror: The server-driven integration is currently only available in certain countries. For more information, see https://stripe.com/docs/terminal/choosing-reader-and-integration#availability. But the list shows that UK is available and we have a reader connected to the UK. We purposefully chose this device due to the country compability and it says the recommended method is server driven
foggy zodiac
Are there any API endpoints that allow you to retrieve the "net amount" for a transaction after fees are deducted? We want our users to be able to see exactly how much they'll receive in their payouts (per transaction) like you can in the "Stripe Dashboard". Retrieve a PaymentIntent and Retrieve a Charge don't seem to have this info. Thanks!
I basically want to access the two highlighted fields in the image through the API.
foggy zodiac
Hello - we are testing the terminal reader (BBPOS WISEPOS_E).E rror: The server-...
I think you need to contact Stripe and have them flip a switch on your account to enable access. We are in Canada and encountered the same issue.
balmy yacht
I think you need to contact Stripe and have them flip a switch on your account t...
ty!
coral raven
Hi. Does anyone have a UK contact number for Stripe? I'm locked out of my account but can't complete half the questions because the accounts in my account all belong to clients I've worked with.
errant pilot
hello. there is any way to link a payment intent or setup intent with an open invoice to make one time card usage to pay for that invoice?
coral raven
Hi. Is there a way, just using the Stripe Dashboard, to update the price of a subscription plan and it be applied to future renewals?
sick musk
Hey, is there a chance for some help regarding the payouts section? More specifice, tax form
languid hedge
I have a message I got on my phone from stripe and I don't know what to do with it
queen adder
We have some customers running into a certification failed error when trying to load the main stripe.js file from js.stripe.com. I'm assuming that this is just a case of an incorrectly cached cert on the customers machine, but is there anything that we can do about this?
cloud cape
Hello, I have a problem while creating subscription through the API.
I’m creating a subscription at perfex crm. After adding products I save it and send the link to the customer.
The customer click on “subscribe” and gonna be forwarded to “checkout.stripe.com” where the customer is able to finish the subscription with his payment details. After finishing he comes back to the customer portal of perfex crm.
Problem: Ive activated the SEPA at the payment options but it’s not showing as an option for the customer to choose. All other options gonna be shown when I’m activating it at stripe.
If I’m creating the subscription manually at stripe then it’s working with SEPA.
hazy shell
I have a user from France that visited https://status.stripe.com/reachability.
These two items are failing and I was wondering what it could be? They seem to have tried different devices and different networks (including a coffee shop) with no luck.
js.stripe.com: 0 / 10
b.stripecdn.com: 0 / 10
sleek pelican
Having an issue creating a subscription with a one time discount (only on the first period). I thought I could add a negative invoice item to represent this discount. IS there a better way to do this? "add_invoice_items": { "0": { "price_data": { "unit_amount": "-200", "product": "prod_N6sAmvrpJACvHR", // product id for "discount" "currency": "usd" } } }
deft pewter
Hello! Having an issue getting the fees for the transaction. I tried to get both the payment intent and the charge, and I don't get any fees.
Here's what I tried:
`$intent = \Stripe\PaymentIntent::retrieve([
'id' => $paymentIntentID,
'expand' => ['latest_charge.balance_transaction'],
]);
$charge = $stripe->charges->retrieve(
$chargeID,
[]
);`
Anyone has any ideas? Thank you very much!
noble orbit
Hey all, quick question:
When doing a subscription transaction via Stripe, if you send a discount in, is Stripe smart enough to deny or fail the discount apply if usages and expiration aren't valid or do you have to query the discounts API first and do that client side?
silk escarp
Hello, does the Stripe Connector for Salesforce Billing (https://stripe.com/docs/plugins/salesforce-billing) support making payments using cards that require 3D Secure authentication? I didn't see this documented one way or the other
wicked steppe
We have set up our customers with Custom Stripe Connected Accounts and make transfers daily to these accounts. Occasionally, we get "insufficient funds" errors when our platform account seems to have enough in "Available Balances": Payout Funds > Standard > Available Balances
Are both these balances from our platform "Available Balances" used when we attempt to transfer from our platform account to our customers' connected accounts?:
"from card payments"
"from bank transfer"
sacred spruce
Is it possible for stripe.confirmPayment to return neither a payment intent or an error? Or does one of the two have to exist no matter what.
unkempt zinc
👋 hi folks, trying to help some friends exploring some options around checkout pages and subscription portals, but I had some questions I can't seem to get a solid answer for in the docs.
- If someone has a subscription, then cancels it (even if, say, in the portal), can they re-subscribe via the portal? Or can you only manage existing, active subscriptions in the portal?
- If they can't re-subscribe, could that be done via a payment link? Can you have a payment link associate with an existing Customer or will it always create a new one?
pallid tulip
hello. for some reason I can't ask questions in #help I'd like to know how to mark an invoice late please
azure lagoon
When I look at the Payments section and find a payment made via Stripe Checkout, I notice that the description for the payment row is pi_xxxxxxxxxxxx instead of, for example, the product/price name, I assume this is because Stripe Checkout payments could contain multiple products/prices but curious also if it's possible to customize that description?
fathom sky
Hi. How can I upgrade a subscription, changing not only the price but also the associated product in the process?
umbral thunder
I'm using Stripe js and I was wondering when do we create a new payment intent and when do we use an existing one? From the docs, a payment intent is used for a "session" but what exactly does this mean?
https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web&ui=API
Context: I am trying to implement ACH direct payment using instant verification using the direct API (link above) .
lime marsh
I'm using Stripe Connect. My use-case is "Platform" subscriptions i.e. (https://stripe.com/docs/connect/subscriptions). 1. Can a connected account use the Stripe web dashboard to manage their branding, coupons, etc? 2. Can I, the platform, use the Stripe web dashboard to manage connected account's branding, coupons, etc?
tropic carbon
Hello, I am looking to add variation of a product in nocode payment link.
vocal wagon
Hello, can I ask a question about a big problem with Stripe which is preventing me from developing my activity?
I've been trying to contact customer service by mail for days, and it's been difficult to solve a problem. Can I speak to a customer service person? customer?
remote palm
Hello! I am running into a problem with the embedded pricing table and stripe webhook.
Here is the context:
I am handling the checkout.session.completed event when a user completes paying for a subscription on the pricing table. I pass that user's uuid as the client-reference-id just fine. The problem is: there is addition information that is important for how the event is handled and said data is inaccessible from the webhook.
I have found that passing anything into client-reference-id that is not in a uuid format sets client-reference-id to null.
I have read that adding metadata to the pricing table is not supported.
Is there any other way I can pass data, via the pricing table, to the webhook?
vocal wagon
hello good, I keep getting an automated message that says: "We recently identified payments in your Stripe account for GOLDBETS ANALYTICS that do not appear to have been authorized by the customer, which means that the owner of the card or bank account did not give their consent to these payments." I contacted customer service yesterday, and they apologized saying that it was a mistake, but today they sent me the same automatic message again (being a bot with the same error), and talking that they would refund the money to my clients. I've been trying to solve it by email for a long time, they tell me that it was a mistake and that they're sorry, but the next day it happens again. This is inadmissible and I don't know what to do anymore, and I can't contact a person in a position to solve it.
slender cipher
hello my users on the site can't pay this message appears "Your account cannot currently make live charges. If you are the site owner, please activate your account at https://dashboard.stripe.com/account/onboarding to remove this limitation. If you are a customer trying to make a purchase, please contact the owner of this site. Your transaction has not been processed.
raw roost
Hi, I have a question
We have a client based in mexico who wants to give the option to his customers to pay with installments (meses sin intereses):
https://stripe.com/docs/payments/installments/meses-sin-intereses
We have a subscription platform and our integration uses setupIntents to save a customer's card info. Is it possible to do mese sin intereses installments with setupIntents?
Here I see its possible to do it with paymentIntents, but what about setupIntents specifically?
https://stripe.com/docs/payments/installments/meses-sin-intereses?platform=web&ui=api
Any advice will be appreciated
graceful hound
Hello - I have a question about implementing Stripe Identity. I did not see any verification status for sanctioned/OFAC. Is that not included as part of identity?
vocal wagon
Hi ! I've confirmed and captured a payment intent (test mode) but the funds aren't showing up in the test account. Is it simulating the 5-7 days?
eager briar
Hello, trying to find out if Stripe has a reoccurring payment/donation set up?
heady heart
Hello Can A Dev Help Me Complete My Verification Process With My Id? It keep denying my lighting
fossil matrix
Hello! I'm new to Stripe and would like to ask about the implementation of Stripe GrabPay using webhook. From what i've tested, GrabPay would always redirect away from our web's checkout single-page application.
rare jewel
hello, when buying an item with a stripe-created payment link, neither the merchant nor the customer gets an email. need help!
nova portal
hello, would someone please let me know if this is the correct syntax for the stripe CLI - what I'm trying to do is called invoice.paid for an existing customer with a subscription. I'm trying to check if my code works for renewals
stripe trigger invoice.paid --add invoice.paid:metadata.customer=cus_Nxxxxx
Thank you!
rapid tide
Using a test account, I have created a Connect Standard account and added a product.
When I try to purchase receive this message
"message": "In order to use Checkout, you must set an account or business name at https://dashboard.stripe.com/account.",
But I have not been able to use API or GUI to set the account or name.
Using a Custom account I am able to use API to set account details and works.
How does it work for Standard accounts?
I am using the same email for the platform and Connect accounts
thin ferry
Hi, are the devs providing support on this channel actually working for Stripe or is this just a bunch of developers assisting each other?
main crane
Hello. I'm trying to do future subscription update with the subscription schedule api. I thought it would get reflected in the upcoming invoice but i don't see it. Is there anything i can do to make it show up? This is the subscription id sub_1MMkL8GJhtMpdHF80BJo8tSm
odd night
Yo! im trying to connect my BigCartel account to my Stripe and with all my authentication done it still doesn't work. Does anyone know if getting fully verified takes a few days or if there is a way to make it work? thanks g
rapid tide
During Connect account onboarding using TEST I thought I could use localhost for website.
I am getting Not a valid URL
echo coral
My site’s currency is USD and I have an Australian stripe account with Afterpay enabled.
Is it possible to offer Afterpay as a payment option ? Should I change site currency to AUD?
mighty frigate
Hi! I'm using the Stripe PaymentElement with JS, and I've gotten everything to work on my site except for I want my webhook to be able to receive the email of the person who filled out my site (they input their email in the card). I'm listening to "payment_intent.succeeded" event types. I need this email to input data into my database and generate keys and send emails and such. How can I get that information?
latent pebble
I created a webhook with a live URL. I added a customer.created webhook then I just created a customer there are no events shown in webhook ??
unkempt umbra
Hello, I am using connect, in the stripe form if I enter an incorrect CVC the payment is accepted and the webhoock payment_intent.succeeded is called.
gray venture
Hello. Is it possible to move customers between connected accounts programatically? When moving the customer ideally they would keep their payment methods.
kind flame
woven cargo
Hi Team, for stripe affirm integration, we did successfully integrate while transaction not go througgh, please help check (we are a saas platform and online store is for our merchant)
night cypress
Hi hello im looking for my doordash 1099 tax form
rapid wedge
I am developing a paid Slack app, and if I want to create a customer id triggered by an installation of the Slack app, I need to check if the customer id already exists, since this installation can be done many times for one workspace. Otherwise, stripe.customers.create() would issue a new customer ID, right?
So, since we know the Slack workspace ID when we create the customer ID, we should store this as a key value in the metadata and search for it with stripe.customers.search() each time we install to see if the customer ID already exists or not. Is this best?
grizzled rover
hi, I have turned on wechat and alipay on the payment methods page , but I can't see them in stripe hosted checkout page, is there anything else I need to do to add them to this checkout page? thanks
teal veldt
Hi team, do we have refunds for Applepay/Googlepay same like credit/debit cards?
carmine hedge
is there a way to find out BIN number of the card in Stripe?
vale gorge
Hi Team,
Is there any possibility to stop the upcoming invoice after subscription is created?
plain canopy
Can someone from stripe help me? I am looking to use stripe as a payment gateway for my shopify site based in India
surreal marsh
Hi, How to calculate tax for subscribed customers?
grizzled fjord
hello
bold sequoia
Hi, I need help!
"Clear out all your test data" is not working in my console. I tried 2 - 3 times.
grizzled fjord
I'm using Stripe client integration, I use react-router
When payment is succes, I can see the page /thankyou
If I share with someone this url with the /thankyou anyone can see this page
How can I protect this ?
Actually, I have no backend, is there a solution using history stack or sessionStorage, cookies ?
modest meteor
#dev-help
Hello everyone,
I am using react, express and stripe for my ecommerce application. For my products I have two prices $ and € prices. When I select United States from checkout session page "select country" it should be $ other than it should show € prices showing in checkout page. I am using checkout session. How can I integrate the price change in checkout page of stripe.
prime olive
Hi everyone, i'm trying to retrieve all refunds with stripe fee for each of them using sigma and so sql langage to build my query. I have tried multipe requests and don't see where stripe fees are for refunds using sigma.. Someone can help me ?