#dev-help | Stripe Developers | Page 21

turbid geyser Dec 20, 2022, 9:47 AM

#

quaint loom Dec 20, 2022, 10:02 AM

#

Hey everyone,

I was wondering if somebody would be willing to help me. I have a frustrating problem I can't figure out myself or with Stripe Support; I'll probably need a dev to solve it. The problem is as follows: I would like to set up a payment link where my customers can pay with iDEAL and get the recurring paymet, so settting up a plan though iDEAL with SEPA. Customer support told me that I need to create an iDEAL source but I have no idea what that means and how to set it up.

I should mention that I also use the WooCommerce Stripe Extension. Another option would be to set up recurring payments through WooCommerce (this would probably be an easier solution), but the problem with that is that I think I need WooCommerce subscriptions for that, which is is 200 dollar plugin and I'd rather do it for free with Stripe. If someone would be willing to help me, I'd greatly appreciate it. I hope this is the right place to ask, because I've tried contacting WooCommerce and Stripe support with no help.

Thanks,
dq

balmy zealot Dec 20, 2022, 10:06 AM

#

Hello everyone, please I need direction and guidance on how I can initiate a bank transfer to all my customers with Stripe API

vocal wagon Dec 20, 2022, 10:13 AM

#

Hi! Is it possible to expand credit notes from charges or invoices? IE: i = ::Stripe::Invoice.retrieve({ id: "in_123", expand: ["charge", "charge.refunds", "charge.refunds.data.credit_notes"]}) (this one does not work obviously)?

fast isle Dec 20, 2022, 10:15 AM

#

Hi team, we want to capture and validate user's card info first and then allow to use the services and then auto-debit. We had chosen the 'Set up Intent' & 'Payment Intent' way. But we also want to use the Stripe provided tax calculation module, which does not work with 'Payment Intent'. what way should we go now? Would going with Invoice work in our case?

rapid perch Dec 20, 2022, 10:19 AM

#

Hey all,
I've spent a good few hours getting to know the various Stripe options for integrating payments. It would be a great time saver if someone could tell me if the following scenario is possible or not using Stripe. I don't want to use the Stripe checkout page, the lack of customisation means it's too jarring to switch from my website to Stripe checkout. But I want much of the functionality.
So ideally, I would like an express section, which would contain the payment options for Apple Pay or Google Pay. I would also like to be able to test for this so if neither is available I can add a PayPal option (already have the integration for this outside of Stripe and would expect it to work the same way). Underneath the express section would be the credit card section, using the new shipping address element (with google lookup switched off as it doesn't work properly at least for UK addresses). I want to keep the shipping address on the same page as payment.

Ideally, the webhook handler would receive the payment intent with the shipping address regardless if google pay or a credit card was used. Is this possible?

normal yew Dec 20, 2022, 10:27 AM

#

I'm using the Stripe React Native SDK, and I'm calling this method: stripe.confirmSetupIntent but I need it to submit metadata as well, I can't find anything in the docs how to do this, is this possible with the Stripe React Native SDK?

green hinge Dec 20, 2022, 10:31 AM

#

Hi team, I want to use stripe offline pay , in doc https://stripe.com/docs/terminal/features/operate-offline/collect-payments shows paymentIntent.getOfflineDetails(), but I can't find this method in Android SDK 2.16.0

maiden cobalt Dec 20, 2022, 10:34 AM

#

How do I get the status of a payout? How do I differentiate payouts that are in transit with the ones that are paid?

dense pecan Dec 20, 2022, 10:35 AM

#

Hi Stripe team,

We have a couple of question about the subscriptions API:

When we use the "list subscriptions" endpoint (https://stripe.com/docs/api/subscriptions/list) and pass in a customer id, does it perform a scan or a query on the DB on Stripe's end? I'm asking because we want to optimize for runtime. It won't make a difference initially, as we only have a handful of test customers there, but it will matter once we have actual and more customers.

The broader question we're trying to answer is what's the best way to retrieve a customer's subscriptions.

We ruled out the "search subscriptions" endpoint, as it only has eventual consistency and we need to retrieve the subscription in a read-after-write flow.
We are also looking at the "retrieve a subscription" endpoint. However, it would entail storing another value (subscriptionID) on our end (currently we only store the customerID). We wonder if this would create additional cases we need to cover, e.g. if a user cancels and then resubscribes, as we expect there will be multiple subscriptionIDs in this case. Is this correct?

Thank you!

gray junco Dec 20, 2022, 10:38 AM

#

Hi stripe team,
i just received a payment of you. But I accidentally send the money back to you instead of my other account.
What do i have to do now ? my name is romy blom

#

And is there a number we can call so this wel be helpt faster?

muted heron Dec 20, 2022, 11:00 AM

#

Hi there, I want to achieve a scenario for a premium subscription.
Let's say a user had subscribed to a free trial of premium subscription. After 2 days he updarades his premium membership to PAID.
Here i don't want to deduct money till the trial period ends.How can i acheieve this?

vocal wagon Dec 20, 2022, 11:01 AM

#

hi

#

Hi, I'm currently exploring building a Stripe app. I noticed that most of the apps in the marketplace are free. I'm just wondering how the payment works if an app is paid. Is that something the app developer needs to manage outside of Stripe? In Shopify, paid apps are charged to the owner of the account. Is there something similar in Stripe? Sorry! Lots of questions.

lunar crypt Dec 20, 2022, 11:29 AM

#

Can i ask why my tax isn't being added when submitting this call

const session = stripe.checkout.sessions.create({
    success_url: "https://example.com/success",
    cancel_url: "https://example.com/cancel",
    mode: "payment",
    payment_method_types: ["card"],
    line_items: [
        {
            quantity: 2,
            price_data: {
                currency: "gbp",
                unit_amount: 15000,
                tax_behavior: "exclusive",
                product_data: {name: "Product name", tax_code: 'txcd_10103001'},
            },
        },
    ],
});```

fallen elk Dec 20, 2022, 11:42 AM

#

hello good day. can i have some docs that i can use as reference for accepting MOTO payments via API and/or dashboard. Thanks

timber jay Dec 20, 2022, 11:46 AM

#

Hey 👋. We have a couple of customers reporting that they don't see the cancelation button in the customer portal page. I can't confirm that is correct after impersonating the user. Majority of those customer had their subscription changed from annual to monthly directly from Stripe dashboard. Can someone point to what could be happening here? Thanks 🙏

drowsy totem Dec 20, 2022, 12:11 PM

#

Can anyone please help with this? I successfully created a card element and managed to identify duplicate cards from saved fingerprints. To do that I followed one of Stripe Developers videos and created a payment method from a mounted card element and then used paymentmethod id to retrieve the fringerprint for the comparison. Thing is we can't check for a duplicate card when using a 'payment' element. When a 'payment' element is being created we can't use it to create a payment method and also stripe.confirmPayment do not support a payment_method to be pass as a parameter to charge from saved payment method. I want to use 'payment' element and check for duplicates and if it's a duplicate payment method then just pass it to 'confirmpayment' without adding duplicates.

vocal wagon Dec 20, 2022, 12:28 PM

#

Hey Team! We have the problem in Stripe Billing in subscriptions when a card in a future off session payment requires authorization from 3D secure. We have configured the options so that Stripe sends an email for the customer to authorize the payment, but that email never arrives (at least in the development environment) and the payment is never completed. Could anyone help me? Thanks!

patent bronze Dec 20, 2022, 12:29 PM

#

Hello, I’ve been trying to submit the memorandum of association for the online payment regarding my website. I have been getting disapproved because apparently I’ve been submitting a wrong document. We have been trying since 3 months and our website cannot proceed from there.

spare berry Dec 20, 2022, 12:39 PM

#

hello, I tried to add card to my customers information but I cannot, I just can add bank number, could you please help

dusk scroll Dec 20, 2022, 12:43 PM

#

I am currently developing a website that will have multiple products and stripe price tables. I noticed that if a user already has a customer account and wants to buy a diffrent product (with the same email address), a new account is created each time. I would like to do a matching here, but unfortunately I can't find an option.

autumn creek Dec 20, 2022, 12:43 PM

#

on the stripe dashboard, is there a way to multi-select products and delete them?

tribal vector Dec 20, 2022, 12:54 PM

#

Going over the api docs, I couldn't find a simple way to cancel a subscription with refund for prorated amount (like the option available when canceling using the stripe UI dashboard). Help please?

nocturne bobcat Dec 20, 2022, 12:56 PM

#

Hi all,
Can we add multiple subscription plan amount and send it to checkout page?

glacial crystal Dec 20, 2022, 1:06 PM

#

Hello Stripe, I have a problem with duplication of user cards. How can I resolve this issue? Thanks in advance

random meteor Dec 20, 2022, 1:10 PM

#

Is there a way to block all transactions that use a .ru email address?

gusty robin Dec 20, 2022, 1:11 PM

#

Hi! Is it possible to transfer funds to a connected account that has not yet provided their bank details? The connected account currently holds the money until the necessary information is provided?

grim flint Dec 20, 2022, 1:17 PM

#

Hi I want to add tax in invoices only for credits cards whose billing address is in europe and not for other regions. Is it possible?

swift karma Dec 20, 2022, 1:18 PM

#

Hello can someone help with coupon set up for my account?

#

I have connected it I thought on my end and created the coupon but it is not on the payment page

pale verge Dec 20, 2022, 1:27 PM

#

Hello can someone help me with a trial on an one time payment?

glacial patrol Dec 20, 2022, 1:42 PM

#

Hello there!
We we see that there were some updates implemented to the payout system and now it requires an SMS-verification each time we pay
a sum out to our account. Is it mandatory or can it be toggled off?

vocal wagon Dec 20, 2022, 1:49 PM

#

Hey! Can one use stripe-ruby to save a .csv file from a reportrun in any way?

runic laurel Dec 20, 2022, 1:50 PM

#

Hello, Do you know if Elements supports Apple pay "out of the box"? I have it enabled and I'm on iPhone (w/ the brave browser) but can't see the apply pay button on my checkout

knotty horizon Dec 20, 2022, 2:13 PM

#

Whether stripe is 2d or 3d

blissful sigil Dec 20, 2022, 2:16 PM

#

I am trying to reuse an existing payment method (already verified) for ach payments but on tring to reuse it the PaymentElement in the frontend asks
for relinking the account. Here are the steps that I have followed:

1] Create a payment intent on the server pass the client_secret to the frontend which uses PaymentElement.

2] Link a test account from the modal and confirm the payment intent on the frontend which creates a payment method and changes the state of the
payment_intent first to processing and then succeeded.

3] Again create a new payment_intent with the payment method created in step 2 and pass the client_secret to the frontend. I confirmed the
status of the new payment_status to be requires_confirmation.

4] The PaymentElement in the frontend again asks to link to a bank account which I think should not be required as the payment method is already linked
and the payment intents status is already requires_confirmation.

5] On relinking the test bank account and confirming the payment intent from the frontend it creates a new payment method and replaces it in the payment_intent.

I don't think I need to relink the bank account if the payment method attached to the payment intent is already linked and verified. Please let me know what am I doing wrong?

shell totem Dec 20, 2022, 2:16 PM

#

I am from Switzerland and would like to have the possibility to have the customers pay with "bank transfer" for my invoices. The equivalent in USD would be ACH debits. Is this possible?

half vessel Dec 20, 2022, 2:49 PM

#

Hi all. When preparing to go live, is there any more advice/recommendations beyond that's outlined at https://stripe.com/docs/development/checklist? We're good with all of those steps, but still feel unprepared.

visual bramble Dec 20, 2022, 2:52 PM

#

Is it a proper assumption that if you're going to doing point of sale work with the Terminal APIs that we need to build user interfaces for the configuration of locations and the registration of readers? Doesn't seem to exist inside of the Stripe settings area. Found some settings about a graphic two readers as well as a reader tax id. Just would like some confirmation before we go down the road of building those UIs to drive the Stripe APIs for locations and readers.

wraith fog Dec 20, 2022, 2:58 PM

#

I offer a paid subscription through a service that uses Stripe called MoonClerk. I want to migrate to Stripe's Checkout directly (i.e. without MoonClerk). However, I noticed that MoonClerk has been creating a new "product" every transaction instead of using the existing "product" I had in Stripe. Is there a way to migrate all of these existing paid users to Stripe directly?

winged crescent Dec 20, 2022, 3:44 PM

#

For Stripe Terminal, is it possible to disable contactless payment methods through a configuration of some sort? We're trying to make sure we can store the card on file after a transaction and know that's not possible with contactless.

frosty coyote Dec 20, 2022, 3:49 PM

#

Hey, just a bit of feedback that the payout testing scenario really does leave a lot to be desired. I'm trying to test payouts that are over $3,000, so our UI team can work with the error message and produce a better experience for the user.

However, not only can I not just force a way to reproduce the error, I have to wait for "fake test mode funds" to clear, so I can even have the money available for a payout. I literally have $10,000 in test mode sitting in pending waiting for an arbitrary 2-3 day wait. There just needs to be a button or something to move the funds to available.

I can't imagine you guys build the solution and just sit waiting 2 days to test it, its probably the worst experience i've had with your API and test mode.

keen hinge Dec 20, 2022, 3:59 PM

#

hello team, can you help me to figure out why I am not getting back the installment plan available for the card I entered?
I am implementing this functionality https://stripe.com/docs/payments/installments/meses-sin-intereses?platform=web&ui=api#retrieve-installment-plans

And when I make a request to my server, I get the following response:

vocal wagon Dec 20, 2022, 4:07 PM

#

Hi everyone. I have one question regarding authenticated cards.
On stripe test documentation, I see there is one card that says that ALWAYS requires to be authenticated, even though it may have already been configured. Does this mean that in spite of having "collected" the payment method, and the user has authenticated it (lets say on a setup intent), if the subscription status changes and I need to charge the customer, then I will have to do it manually with his collaboration? (e.g asking him to authenticate once again)

tired dagger Dec 20, 2022, 4:07 PM

#

Good morning, I'm wondering, for apple pay domain registration and apple pay testing through the Payment Element, can I test with a live mode created account in test mode, or can I only test with a test mode created connect account?

knotty tartan Dec 20, 2022, 4:18 PM

#

When you guys start the process of migration, do we need to "pause" in our system. Or we can have the system running and after that stop and start migrate the things that are needed.

molten kettle Dec 20, 2022, 4:20 PM

#

I am working on creating a subscription that has an annual platform fee with monthly usage fees.

Stripe Subscriptions does not natively support this.

What are the suggested workarounds?

Here are the three options I came up with:

1 - Use two separate subscriptions. One for annual and one for monthly.

2 - Manually amend the invoice when the annual platform fee is due.

3 - Use Billing Thresholds to periodically charge users during the year https://stripe.com/docs/products-prices/pricing-models#thresholds

ocean snow Dec 20, 2022, 4:32 PM

#

Hi , I am selling an API with 3 tiers, basic pro and premium , on every API call that I receive , I need to check and verify the plan of my customer , I cannot send a query to the stripe servers , as it will increase the response times of my API , I can use webhooks , but it's painful to manage them , is it possible to use a service worker? a python script that runs every 4 hours that syncs the stripe database with my database (the only thing that I need to feed my database is the last billing date and the current plan)

vague bane Dec 20, 2022, 4:38 PM

#

Hi! We are integrating Stripe, and we are interested in using Stripe connect. Our main account (the platform's one) is from Colombia, and the child accounts from countries where Stripe can process payments (Mexico, Brazil, etc.). We want to understand how to create the main account to make sure it can be properly validated, considering Colombia is not listed in the supported countries. This account won't perceive any fee in favour, it will be used only to create the transactions for our merchants. Thanks

south trellis Dec 20, 2022, 4:41 PM

#

is there a way to update the billing cycle anchor on existing subscritptions

tired dagger Dec 20, 2022, 4:56 PM

#

Hello, my thread got archived, but I'm wondering, with google pay local testing on the Payment Element, I ran into issues using a live mode connect account when trying to complete the payment. I found out yesterday with the help of other stripe devs there's a weird quirk where I can only test google pay with a test mode created connect account. I'm wondering if this same restriction applies on apple pay testing?

cyan wadi Dec 20, 2022, 5:01 PM

#

@tired dagger hello
how are you doing well?

vocal wagon Dec 20, 2022, 5:05 PM

#

Hi, can someone confirm if the cancel button at the top of Stripe 3D Secure popup if it'll be shown in live mode? Does it belong to the Stripe popup modal UI or it comes from the page that is loaded inside the popup?

hearty trellis Dec 20, 2022, 5:19 PM

#

good morning folks, was looking for a way to mark a CC as the default payment method! exactly what the dashboard does when you click on the "set as default" button, any advise? thanks

#

I see the request goes to the customer endpoint but it has this weird annotation, not sure if this is possible using the official API

POST customers/<cus id>
default_source=<card id>&invoice_settings%5Bdefault_payment_method%5D=&expand%5B%5D=sources

viral spoke Dec 20, 2022, 5:29 PM

#

Hey, I want to reopen my Last Thread: #1054687655151009822 message

tranquil garden Dec 20, 2022, 5:35 PM

#

Hi. Q about token exchange:

docs say I can only use cc tok_ once, so I use it with '/v1/tokens/{tok_}' to grab the card_ in order to inspect the fingerprint (don't want to add a duplicate card to Customer).
then when I determine it's a new card after reviewing the Customer's sources, I try to attach returned card to Customer with ''/v1/customers/{card_}/sources'' I get error message: "No such token: 'card_0MH9Y01S1cDcbs8f75ckinmV'"

Do I have to attach the tok_ to the customer ''/v1/customers/{tok_}/sources'' and then go through the Customer's sources to check if I've added a duplicate and then delete that duplicate? What's the best way to do this svp?

past osprey Dec 20, 2022, 5:46 PM

#

hiiii

#

hii , if someone in available to help regarding the my query in that how to enable the international payment in my stripe account.

azure junco Dec 20, 2022, 5:53 PM

#

hi, question about sub schedules. if i have a sub schedule (with a single phase that starts a sub) that's set to start in x days. when that day comes, what webhook event is sent when the sub starts? would it be subscription.created?

winged crescent Dec 20, 2022, 6:21 PM

#

With Terminal, in an in-person payment flow, is there any way for us to display a custom error message to the terminal when a user uses a contactless payment type? We are trying to not allow contactless payments, but am finding it difficult to do this properly. The only way I can see is to collect a reusable card (that restricts to non-contactless) and then immediately call collectPaymentMethod() and processPayment() and have the screen flash a bunch of times to remove their card in between (horrible UX).

mint vault Dec 20, 2022, 6:35 PM

#

Hey Everyone

I am looking to hire an expert consultant/developer for a project that involves integrating Stripe into a CRM system. The successful candidate will have extensive knowledge and experience working with Stripe and its API, and be able to handle complex integrations.

Is it okay if I post a request for this position in the group? If not, can you please let me know the best channel to post it in?

Thank you for your help.

spiral ridge Dec 20, 2022, 6:38 PM

#

Hello,

Does anyone knows how to deal with CORS on Laravel => Stripe line? I am simply trying to redirect user from my Laravel app to billing portal and portal link works fine if pasted into the browser but redirects are blocked by Stripe and I can't see an option anywhere in my dashboard to add my test website.

What am I missing here?

vocal wagon Dec 20, 2022, 7:20 PM

#

Good look, I have this code and I can't get it to go to a connected account, surely something was wrong in the syntax, can someone help me?

native wind Dec 20, 2022, 7:43 PM

#

hello. I have a question about the off_session parameter when creating payment intents. how important is it that i set it to true when the customer isnt in the checkout flow like a regular payment). I send an email if sca is required to get the authentication i need. Can i just set off_session=false all the time if that is the case?

delicate snow Dec 20, 2022, 7:56 PM

#

If an invoice is uncollectable, can it still be paid?

clever thorn Dec 20, 2022, 8:01 PM

#

I updated the Stripe API I am using a couple months ago, and I just now am noticing that some invoices are not being finalized after being paid. Is there some common reason this occurs?

vocal wagon Dec 20, 2022, 8:14 PM

#

Hello. I am curious if I can create a Checkput Session with connected stripe account id, to be able to pay directly to the connected stripe account. I found out that i can use PaymentIntent, but I would like to know if I can do the same thing, just with Checkout Session. Thank you

marsh sorrel Dec 20, 2022, 8:35 PM

#

Hello, Is there any way with the Invoices API, to allow the user to opt-in to automatic charges for future invoices on the Stripe generated payment page?

vocal wagon Dec 20, 2022, 8:43 PM

#

Setting up subscription payments, and looking at setting up prorations to be always_invoice. My question is how does one test if the card that they are using is going to decline or not before a webhook comes in, or would I have to wait on a webhook to know whether the payment on the invoice failed or not.

molten sonnet Dec 20, 2022, 8:44 PM

#

I cannot get a splashscreen to show up on my bbpos wisepos e reader using the API or the dashboard.
Both show success but the reader itself never updates.

vocal wagon Dec 20, 2022, 8:58 PM

#

Hi all, I am building a Saas application where all the business stripe account (all businesses registered on the application) will be connected to the application stripe account. Each business will have team members that they payout. So each business, that is already connected to the application, will have their team members stripe account connected to their business stripe account. (visual aid attached)

Problem: When a business is created through the either through the oauth flow or account link flow, the business stripe dashboard does not have a connect tab on it. Thus it team members cannot connect to the business stripe account. And thus impossible for me to transfer funds or make payout from business stripe account to team member stripe account

Is there a way to solve this?

median dome Dec 20, 2022, 8:59 PM

#

Wanted to make sure I wasn't missing anything obvious, is there a way given a payment intent to retrieve the checkout session it was for?

tired dagger Dec 20, 2022, 9:30 PM

#

Is there way to check what domains have been registered when using the curl command for apple pay domain registration (in regards to using payment element and payment request button element)?

daring radish Dec 20, 2022, 9:34 PM

#

Hello, is there a way that I can enable only Card option and disable US bank account?

wind pelican Dec 20, 2022, 9:36 PM

#

Hi, is there a way to check if a card has insufficient funds when using setup intents?

tardy jungle Dec 20, 2022, 9:54 PM

#

I am creating our own payment link page which displays a subscription and its price. I am wondering how to display the tax that will be charged. It seems to lookup the tax based on location. Is there a way I can pass a location via api and receive what tax rate will be charged?

true blade Dec 20, 2022, 10:03 PM

#

Hello

#

Reply directly from your inbox
In order to restore your account’s ability to make charges, please check your email for next steps or reach out to our support team.

neon kernel Dec 20, 2022, 10:52 PM

#

Is there any harm in cancelling a payment intent and creating a new one vs updating one?

main crane Dec 20, 2022, 11:54 PM

#

hello, when I create subscription schedule the response body seems to be missing items field. this is the request id req_wSQczYoEGjgcw4. This library i'm using https://github.com/Haskell-OpenAPI-Code-Generator/Stripe-Haskell-Library is generated from the open api spec. could bet that the field is written as required there? I tried to check it out but the yaml file is just too massive 😭

floral sequoia Dec 21, 2022, 12:05 AM

#

I need some help with the error message, "No such token"

dapper ravine Dec 21, 2022, 12:17 AM

#

hey yall, i am using Stripe Connect Express to process payments for clients. I am currently using PaymentElement to save stripe payment method for later charges. I am turning on Apple Pay right now. The integration went well. However, I am wondering if Apply Pay can actually be stored for later charges

coarse blade Dec 21, 2022, 12:17 AM

#

hey team, I am trying to create a Price via an API request but I am getting the error Received unknown parameter: id. I know you can specify an ID when creating a Price through the dashboard – is there a way to specify the ID via the API like you can with Plans and other objects? (request id req_YX0f7JuGqDGmBK)

river ridge Dec 21, 2022, 12:19 AM

#

Hi everyone I'm using stripe payment sheet with apple pay and google pay. I'm trying to push the ios build in app store. My app reviewed in the app store.
Review
Pay stripe to our app name
How to change in the payment sheet?

halcyon lynx Dec 21, 2022, 12:33 AM

#

Hi Folks, having an issue locating balance transactions associated with a connect payout. They show up in the dashboard, but when trying to retrieve via balanceTransactions.list nothing comes up. We use an older API version so not sure if thats the cause. This particular payout is also unusual in that it is linked to another payout (Linked Partial Debit)

hasty tundra Dec 21, 2022, 12:35 AM

#

Howdy! Quick question about refunding a customer. they canceled on the billing portal, I see that there's a credit on their account from the proration, wondering if/when they'll be automatically refunded?

gilded smelt Dec 21, 2022, 12:49 AM

#

Greetings. I'm trying to determine the best way to go about updating our existing subscriptions implementation to support adding more time to an existing subscription before the end of their billing period. We have two different prices--monthly and yearly--and the subscriber could be on the monthly price but is redeeming a code for a free year, in which case we would want to switch to the yearly price at the end of their current period so they get a better price.

Is there a best approach to "adding time" to an existing subscription?

river trail Dec 21, 2022, 1:43 AM

#

Hi, I would like to know if it would be safe to only listen to customer.subscription.updated to sync my database at all time and not specifically listen to invoide.paid, invoice.payment_failed

true jungle Dec 21, 2022, 2:07 AM

#

Hi guys, may I know what I should do, the price of my product is set to USD but my stripe acc can only receive SGD as it's SG account, how should I do currency conversion when I create PaymentIntent?

vocal wagon Dec 21, 2022, 2:43 AM

#

Hi Stripe, quick question:

If I set up Stripe connected account in Brazil. Which only works with Brazilian customers.

But then used Stripe Atlas to create a US based company, can I transfer my connect account from my Brazilian account to my US account ?

solid wolf Dec 21, 2022, 2:50 AM

#

hi team, in case the card payment fails, the payer will be kept on the payment page and see error messages. If that's the case, the payment can only be successful or expired but CANNOT be failed. do we have to deal with payment failure case?

glad sonnet Dec 21, 2022, 3:10 AM

#

what is the event type thrown when a subscription has expired?

thin trail Dec 21, 2022, 3:32 AM

#

Hi Team, is there any way, I can adjust the transaction and add TIP or charge extra amount?

weary palm Dec 21, 2022, 3:47 AM

#

#

that is why，bro？

#

@willow latch

nocturne bobcat Dec 21, 2022, 4:05 AM

#

Hi all,
How can we apply discount on subscription plans through api?

latent pebble Dec 21, 2022, 4:27 AM

#

if the customer upgraded to a new plan or price, is stripe sending an email to the customer?

peak stratus Dec 21, 2022, 4:32 AM

#

Why have I lost a payment dispute when I've sent in all information, proof of payment, customer signature and all evidence? .....

shadow cove Dec 21, 2022, 4:34 AM

#

Hello all! i want to know where i can find the UTM on stripe?

grave agate Dec 21, 2022, 4:57 AM

#

hello Stripe team, for stripe element.. when we call confirmPayment, can we do something first before redirecting? as example, when the payment success, I would like to have a modal telling my customer that the payment is success then after that stripe will redirect the page.

Thanks

cinder bane Dec 21, 2022, 5:00 AM

#

Where do we take card details in create a setup intent function ?

drowsy totem Dec 21, 2022, 5:11 AM

#

I am tring to call this beta api await stripe.updatePaymentIntent, but I am getting following error. Can anyone please give me an example how to use await stripe.updatePaymentIntent {"type":"invalid_request_error","code":"secret_key_required","doc_url":"https://stripe.com/docs/error-codes/secret-key-required","message":"This API call cannot be made with a publishable API key. Please use a secret API key. You can find a list of your API keys at https://dashboard.stripe.com/account/apikeys.

Error codes

Learn more about error codes and how to resolve them.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

I don't want to create a stripe with a secret API key in client

worn notch Dec 21, 2022, 5:13 AM

#

Hi! expire_at attribute for a session, the value is express in what min? hours? i want to set the expiricy to 30 minutes

little flower Dec 21, 2022, 5:58 AM

#

Can we provide value for timezone and currency while creating customer using API?

solid wolf Dec 21, 2022, 7:02 AM

#

hi team, does refund deduct processing fees? where can I find related details?

pliant helm Dec 21, 2022, 7:08 AM

#

I am using Stripe subscription. I enabled the option "Send emails to customers to update failed card payment methods" but when payment failed, the customer didn't receive the email notification. I can see that the event invoice.payment_failed was fired. Any help?

tribal vector Dec 21, 2022, 8:01 AM

#

Hi, is there a simple way using the api to cancel subscription and refund for last payment? (as is possible in dashboard).

faint jasper Dec 21, 2022, 8:51 AM

#

Hello guys,

we are discussing the topic of KYC process for our connected accounts (acc type = standard)
What is your best practice to solve this topic?

How long on average does it take for Stripe to do KYC of a connected account?
Is it true that you don't have to complete the KYC process, connected accounts can start using Stripe payments and invoicing right away, but they won't be able to withdraw their money?

So in summary should we let our connected accounts make orders for their customers without completing the KYC process?
- Is Stripe pushing the accounts which have some balance to withdraw and dont have completed KYC?

Thank you!

quartz quarry Dec 21, 2022, 9:00 AM

#

hello ,

#

anybody had this error ? AttributeError: module 'stripe' has no attribute 'PaymentLink'

hot panther Dec 21, 2022, 9:17 AM

#

Subscription question. What's my best option to check if a subscription hasn't yet been activated, ie it's been created but not yet paid for, versus one which is active but needs a new payment method (for whatever reason)? Looking at the subscription object I'm thinking the default_payment_method is the telltale sign

sturdy cobalt Dec 21, 2022, 9:19 AM

#

Hi

#

I am facing an issue when trying to get subscription list

#

from stripe

#

I am able get list of subscription using autopaging method

#

But not able to find a subscription in that list

#

not sure why

vagrant steppeBOT Dec 21, 2022, 9:22 AM

#

vinkesh

slim scaffold Dec 21, 2022, 9:30 AM

#

Hi. Im trying to do a payment integration for Stripe India. What is the steps or process to be done? We already integrated with Stripe.

vocal wagon Dec 21, 2022, 9:30 AM

#

Hi team

#

My USA connected customers are not getting option to pay via debit card

#

they only get credit card option

sonic crater Dec 21, 2022, 9:34 AM

#

Hello. I created transfer for contractor. I think everything all right, but I can't see money on balance:

*this transfer was create on friday

silver tide Dec 21, 2022, 9:37 AM

#

Hey! Is it possible to set up alternative currency payouts for connected custom accounts?

vocal wagon Dec 21, 2022, 9:41 AM

#

Hi everyone. I'm facing a problem using the stripe connect onboarding.
The user goes through the entire process with no issues and clicks on the last button.
My return_url is a public endpoint on my API that makes some checks (charges_enabled = true & details_submitted = true) and then redirects the user to our front office with a 307 http code.

Strangely, the user needs to click three times on the button before he's redirected to the front office but in my api gateway, I see the three return_url calls with a correct 307 http code . Is there something I am missing here ?
Thanks 🙏

vocal wagon Dec 21, 2022, 9:41 AM

#

vocal wagon Hi everyone. I'm facing a problem using the stripe connect onboarding. The user ...

Maybe a timeout issue ? I see that the two first calls takes about 1sec to answer the 307 ?

blissful basin Dec 21, 2022, 9:43 AM

#

hi im trying to create custom account and have truble with adding 3 informations about account
/**
* industry
* Business website
* Representative's phone number
*/

async createAccount({
    country,
    account_number,
    email,
    company,
    currency,
    ip,
    userAgent,
    businessType,
    I_Phone,
    address,
    dob,
    first_name,
    last_name,
    phone_number,
    industry,
  }: AccountInterface): Promise<any> {
    
    const account = await stripe.accounts.create({
      tos_acceptance: {
        date: Math.floor(Date.now() / 1000),
        ip: ip,
        user_agent: userAgent,
      },
      type: 'custom',
      country: country,
      email: email,
      capabilities: {
        card_payments: {
          requested: true,
        },
        transfers: {
          requested: true,
        },
      },
      business_type: businessType,
      company: company,
      individual: {
        phone: I_Phone,
        address,
        email,
        dob,
        first_name,
        last_name,
      },
      business_profile: {
        support_phone: phone_number,
      },
      metadata: {
        industry: industry,
        business_website: 'https://www.example.com',
        representative_phone_number: phone_number,
      },
    });

    const btok = await stripe.tokens.create({
      bank_account: { account_number, country, currency },
    });

    const bankAccount = await stripe.accounts.createExternalAccount(account.id, {
      external_account: btok.id,
    });

    return { account, bankAccount };
  }
}```

solid wolf Dec 21, 2022, 9:48 AM

#

hi team, question about the refund

vocal wagon Dec 21, 2022, 10:01 AM

#

Hi all, i am trying to implement subscriptions with a trial period on my app. However the subscription is getting created and automatically paid even without the payment method (since the price is 0.0). What would be the best approach that i create a subscription after i have collected the payment method from a user

dense radish Dec 21, 2022, 10:01 AM

#

Hi all. It seems stripe sends a customer.subscription.changed event every time the subscription renews?

subtle crown Dec 21, 2022, 10:09 AM

#

when i update a paymentIntents metadata, how can i append the metadata instead of overwriting it?

solar jackal Dec 21, 2022, 10:18 AM

#

hy we are getting an error while capture amount in stripe can you please help us
Method POST
/v1/payment_intents

requestId: req_f4iWZfhLqKBxzd

nocturne bobcat Dec 21, 2022, 10:28 AM

#

Hi all

vocal wagon Dec 21, 2022, 10:40 AM

#

Hi, I have this error and the code is this and I don't know why it happens, I swear that I tried it yesterday and it was the same code

split elk Dec 21, 2022, 10:40 AM

#

Hi I need help figuring out the tax fees with stripe. When I create a checkout with 5 EUR I should add the 2.9% + 0.25 and that's it. But then I go in the dashboard and I see an extra fee simply called "Tax". What is this tax?

whole prairie Dec 21, 2022, 10:41 AM

#

hi team can you help me friend editor or devs for my game

quartz quarry Dec 21, 2022, 10:55 AM

#

hello

harsh notch Dec 21, 2022, 11:00 AM

#

Hi why isn't a stripe account in Ghana

proven silo Dec 21, 2022, 11:03 AM

#

Hi Team,

Is there any API endpoint from which I can get information on how much fee stripe is charging per invoice payment?

Basically, I want to know the final amount the site owner is actually getting per transaction after all stripe charges are deducted.

worldly quiver Dec 21, 2022, 11:07 AM

#

Hi team,

SUB: deleting a setupIntent like deleting a card with source (stripe.create.deleteSource())

is there a method to remove or delete setup-Intent that has been added with payment_method: ['card'], i want to delete it like in the source flow using stripe.create.deleteSource()

Thank you

dusky jasper Dec 21, 2022, 11:14 AM

#

Hi everyone,

We're currently having issues with our customers in Malaysia during subscriptions creations it throws the following error in the server:

"Stripe doesn't currently support application fees for platforms in IE with connected accounts in MY."

It looks like the API is complaining about the application_fee_percent field, how do we go around this so we can continue getting our fee for the transaction? thanks a lot

light latch Dec 21, 2022, 11:21 AM

#

hi

nocturne bobcat Dec 21, 2022, 11:35 AM

#

Hi All,

I want to merge the array data of products.list and there prices.retrieve api data in nodejs

knotty tartan Dec 21, 2022, 11:36 AM

#

I need help with User Search API

vocal wagon Dec 21, 2022, 12:01 PM

#

I have an active stripe account linked to my website and it's working well but when i tried to link different stripe api keys (of a different stripe account) to the website, the checkout page stopped responding. Any ides what's wrong here?

stoic birch Dec 21, 2022, 12:12 PM

#

I want to withdraw money to my bank, but I can't change the country Settings. Can you help me

cerulean pineBOT Dec 21, 2022, 12:13 PM

#

:question: @stoic birch Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

rose wave Dec 21, 2022, 12:16 PM

#

I am looking for a procedure to integrate crypto payment into my platform. I am following the official doc so when I tried to enable crypto payout from https://dashboard.stripe.com/test/settings/connect/express i couldn't see any option here for crypto payment.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

lilac crow Dec 21, 2022, 12:33 PM

#

hi there! i have 2 questions, im using stripe with firebase functions, so can somebody tell my which event responsible for terminating the subscription of customer, second question, if im using stripe for chrome extension, can which kind of success and cancel url i can use? thanks in advance!

dusky marlin Dec 21, 2022, 12:40 PM

#

Hey! I have a question regarding transfers to accounts registered in Brazil, in my application we will be using a wallet where the user has funds, to withdraw these amounts to a bank account, is the only method available really the daily automatic?

dusky sedge Dec 21, 2022, 12:46 PM

#

Hi, I would like to get MRR through api and other types of reports from stripe, how can I get it in the easiest way?

hoary bridge Dec 21, 2022, 1:07 PM

#

Hey there! I need help with the below scenarios. What should I use to achieve this?

We are providing a platform to the sellers who are registered to the system and can able to sell products to end customers. But here, sellers are not registered by themselves.

Admin insert sellers details with price (That will be always the same for all products)
1.1 Assuming that a seller is already registered with stripe
1.2 What if a seller is not registered in the stripe?
When sellers are login to their panel, the stripe should always be connected.
2.1 So, which information is required when the admin is going to create a seller from his/her end?

Note: An admin is not registered with stripe. An admin is not going to take any commission. An admin is just registering a seller with a pre-defined price. A seller further adds the product. And whenever a customer buys a product, payment directly goes to the seller's account. Product purchases will be subscription based.

Any feedback on this is most welcome. Thanks in advance!

analog ether Dec 21, 2022, 1:10 PM

#

hi , exist a possible create a PaymentMethod type = "card" using flutter ?

vocal wagon Dec 21, 2022, 1:11 PM

#

Hello !

I have a Stripe platform account in which I started creating some customers + payment methods (bank transfers) attached to them.
I might have to switch the customers to a connected account, however I want to make it seamless for the clients (keep the same IBAN).
Is there a way either :

1/ to move a customer from an account to another
2/ to move a payment method from a customer to another (even if the customers are attached to 2 different accounts)
3/ to move an IBAN from a payment method to another

I attached a diagram to make it easier to understand

Thank you for your help !

fast isle Dec 21, 2022, 1:23 PM

#

Hi Team, wanted to enquire about Stripe Tax. We wanted to implement Invoicing module so that we could utilize the automatic tax calculation feature provided by Stripe. But in our case, we will be the platform and while we want to use Destination Charges, where we only collect 'application_fees', we want our Connected Accounts to pay the taxes. Will Stripe Tax behave in the same way by default? Or is there some configuration to achieve that

cobalt grove Dec 21, 2022, 1:29 PM

#

Hi! It's possible to search a customer filter by field description? exact match.

vocal wagon Dec 21, 2022, 1:34 PM

#

got the following error after i used api keys of another stripe account of mine: Unhandled Runtime ErrorIntegrationError: stripe.redirectToCheckout: You must provide one of lineItems, items, or sessionId. Any idea how to tackle this issue?

hybrid hemlock Dec 21, 2022, 1:40 PM

#

If anyone has experienced API rate limiting errors, I'm curious to know if you would see those failures in your API logs in the dashboard.

vocal wagon Dec 21, 2022, 1:48 PM

#

Hi! Is there a canny or similar where you would like to receive feature improvement suggestions?

dusky marlin Dec 21, 2022, 1:55 PM

#

Where can I change the minimum value of the payout schedule?

haughty kelp Dec 21, 2022, 1:55 PM

#

How can i guarantee that a stripe link is real or fake?

vernal trail Dec 21, 2022, 2:00 PM

#

Hi

keen ginkgo Dec 21, 2022, 2:00 PM

#

Using .Net, I set up invoice creation based on the guidance given here: https://stripe.com/docs/invoicing/integration. When attempting to create an invoice I get the error "Stripe.StripeException: 'Nothing to invoice for customer'" on the InvoiceService.Create step. What's going on?

foggy hatch Dec 21, 2022, 2:03 PM

#

hi. is there a way to reactivate a rejected account using the dashboard?

fallen elk Dec 21, 2022, 2:04 PM

#

Hi , good day. Currently integrating with MOTO API. MOTO is already gated in our account.

I tried to create setupintent but still getting an error You cannot confirm this SetupIntent because it's missing a payment method. Update the SetupIntent with a payment method and then confirm it again'.

Also tried to create a paymentintent and pass payment_method & customer.

What should be the best way to tokenize a card without triggering 3DS/SCA? Thanks in advance.

vague basalt Dec 21, 2022, 2:07 PM

#

Hi Dev Team, I’m looking for an automatic way to create a subscription for a selection of 35 customers registered inside my stripe account (either using an existing app/partner or API)

The customers card/tokens are already vaulted and saved on their profiles but it’s going to take long time to manually set this up for all the customers - do you have an automatic way to setup the same subscription plan for all the customer’s registrated on my account? Thanks

rose wave Dec 21, 2022, 2:08 PM

#

I can't see any such option on https://dashboard.stripe.com/settings/connect/express .

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

slender widget Dec 21, 2022, 2:13 PM

#

Hi
I'm using the below to test ACH Direct Debit workflow:
https://github.com/stripe-samples/accept-a-payment/tree/main/payment-element/server/dotnet
While using the microdeposits approach, I get the payment intent created and displayed in the UI as well; its status shows 'requires_action'.
The payment method in Stripe shows 'Pending Verification'.
Now I am able to verify it using the API: https://stripe.com/docs/api/payment_intents/verify_microdeposits but I would like to show a UI to the customer where they should be able to add the microdeposits.
How do I get that in the UI?

GitHub

accept-a-payment/payment-element/server/dotnet at main · stripe-sam...

Learn how to accept a payment from customers around the world with a variety of payment methods. - accept-a-payment/payment-element/server/dotnet at main · stripe-samples/accept-a-payment

Stripe API reference – Verify microdeposits on a PaymentIntent – cu...

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

upper knot Dec 21, 2022, 2:13 PM

#

Any one knows what date from the invoice API i should use to show customer?

hybrid hemlock Dec 21, 2022, 2:14 PM

#

After further investigation, it appears that Stripe does not log API rate limit failures in the dashboard. We have many examples of rate limit errors that I can't find in the dashboard. I would suggest that be added to the rate limit page if possible. Thanks! @hollow prairie

faint jasper Dec 21, 2022, 2:17 PM

#

Hello,
we need to verify with CRON whether the user has completed onboarding (Stripe connect - standard account)
How to resolve inactive users who have not completed onboarding and thus would block CRON?

Is this the most optimal approach or do you solve it some other way?

dire acorn Dec 21, 2022, 2:18 PM

#

Hello, does anyone here tried subscription API but 3Ds card? Normal cards work pretty fine but not with 3Ds cards. For my experiece, when using 3ds cards, it have some popup that let card owner confirm. But I'm wondering it its possible to complete like that through API. Any help is appreciated. Thank you so muc

sick siren Dec 21, 2022, 2:29 PM

#

Guys, has anyone had this problem "Unable to extract timestamp and signatures from header" related to webhook using invoice-finalized event. But if I use another event, no problem.

untold coyote Dec 21, 2022, 2:36 PM

#

hey my stripe says this "
Your business does not meet our Terms of Service" can someone help?

nocturne brook Dec 21, 2022, 2:47 PM

#

Good mornin! I'm looking through the customer object reference to see if there is an easy way (or convoluted even) to see if a customer has any purchase history for maintenance purposes. I'm using the low-code checkout and portal setup as the base for my service, and also get donations on a connected platform, so step one of my login flow is to make and attach a customer token to their Discord ID in my Database, and I'd like to clean out all the ones who don't purchase after a few days, 'specially if they left the guild.

calm oak Dec 21, 2022, 2:48 PM

#

Hi all, is it possible to give a 100% discount for a Plan A to a user and then when the user upgrades to a higher Plan B. The amount charged to that user should be a prorated amount?

worn notch Dec 21, 2022, 2:50 PM

#

Hi i have a question about a checkout session, is there a way to just restrict and accept payments for credit cards that required 3DS?

faint talon Dec 21, 2022, 2:56 PM

#

hi, can you add multiple discount vouchers to a subscription within the same billing period? thanks

coral torrent Dec 21, 2022, 3:09 PM

#

I am trying to find the order that is linked to a refund. How?

For example https://dashboard.stripe.com/test/events/evt_3MHTSaKWokmZWsWf1g0G5fXh this gives me a payment intent id and a payment method id and a charge id.
I'm sure there must be a way to find out which order is related to this refund. But how?

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

cobalt axle Dec 21, 2022, 3:43 PM

#

Hi, we are implementing auto-charging user from our backend. So the way we are doing it is creating an invoice-items linked with a customer, then include pending_invoice_items in create-invoice . Payment method details already captured for the customer.
So when we create invoice with auto-advance = true, after 1hr stripe tries to auto-charge, but we are getting failed, and couldn't see any reason (will attach the screenshot). But then we try to manually did the retry charge Stripe sends payment email to the customer (since the bank need 3DS and customer is in India). Kindly need some help on why it didnt send email first time.

dire quail Dec 21, 2022, 3:49 PM

#

Just want to verify that this limit of up to 250 items per invoice is accurate or not? https://stripe.com/docs/api/invoiceitems/create

Stripe API reference – Create an invoice item – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

vocal wagon Dec 21, 2022, 3:55 PM

#

Hi all, can I apply a promotion code/coupon to only the items amount instead of the whole cart amount (including shipping cost)? In other words, I use stripe to pay whole transaction containing item price + shipping $$$. I'm going to use stripe promocode management but the discount is applied on the whole cart , shipping $$$ included). Is it possibile to "say" to stripe to apply that discount on a part of the amount? Someone has ever had this need?

reef blade Dec 21, 2022, 3:57 PM

#

Hey!

If I create a subscription with unpaid status, then take the invoices and pay the invoices with a default payment method, I should get the "invoice.payment_succeeded" event triggered, no? Also, this event is being triggered each time a subscription payment is being done (automatically, after billing period is hit), no? Thanks

vocal wagon Dec 21, 2022, 4:02 PM

#

Hey there. I am struggling with Direct charge on a connected account. When I create a checkout session, it completes the payment process, but my webhook throws an error saying 'No such checkout session'. What could be the problem here?

safe coral Dec 21, 2022, 4:07 PM

#

Hi All!

I'm trying to centralise data from Stripe to a data warehouse for reporting and trying to get access to specific IC+ fees attributes via the REST API. From poking around the Stripe docs, it seems that this is not made available via the REST API and is only available via the Reporting API.

We have already built an integration with the REST API and I'm trying to avoid having to spend development time building another integration to Stripe just to get this data. It seems odd that this is data can't be accessed via the REST API.

Has anyone else found a workaround for this or know why this is the case? Any help would be much appreciated! 😁

glad snow Dec 21, 2022, 4:13 PM

#

Happy holidays y'all! I have a question about Stripe CLI & webhook endpoints. I have a stripe webhook endpoint that listens for checkout events. Stripe suggests setting up local endpoints via the Stripe CLI to test it. However, the status of my current local listener endpoint is "disconnected". Does anyone know how to make the status "active" so that I can start testing with it in the CLI? Thanks

hybrid hemlock Dec 21, 2022, 4:14 PM

#

safe coral Hi All! I'm trying to centralise data from Stripe to a data warehouse for repor...

It's probably because IC+ fees are not added until a few days after the transaction is completed. And often the fees are volume based and not specific to one transaction.

torn halo Dec 21, 2022, 4:16 PM

#

Hello. I have a question about Stripe Radar, specifically around this documentaton ==> https://stripe.com/docs/radar/radar-session#create-radar-session

we are integrating through Spreedly and I just found via testing that since we are processing payments through Connected accounts, when I generate a radar session id using the Stripe SDK method, when I pass it through Spreedly in an attempt to create a "Charge", I get an error that says "resource_missing - No such radar session". I then referred to https://docs.spreedly.com/payment-gateways/stripe-payment-intents/#stripe-radar and it shows the way to get a radar session id is by including Stripe.js + Spreedly.js and invoking the create through the Spreedly js lib. The diff being that in the Spreedly JS, I am to use "Spreedly.stripeRadar()" and I can pass a 3rd arg in there, an object, that is a "stripe_account_id". The radar session id I get back from this operation seems to work in testing so I'm looking to confirm if it is not possible to pass the account id through the Stripe JS?

Provide Radar additional fraud data

Learn how to provide critical data for improved fraud protection.

vagrant steppeBOT Dec 21, 2022, 4:18 PM

#

seanydrick

west sable Dec 21, 2022, 4:25 PM

#

I was looking to see if there were updates for this and I can't even find it on the site anymore. Was this abandoned?

fringe heart Dec 21, 2022, 4:26 PM

#

Hello is there any way to pass a dinamic value like an identifier to checkout and recieving it the response webhook once the payment is succesfull ?

upper tusk Dec 21, 2022, 4:36 PM

#

Hello! We have basic subscriptions for our applications, but we also have a user add on if you need more users. Is there a way to update the subscription and only prorate the new subscription item being created?

regal fossil Dec 21, 2022, 4:47 PM

#

hello guys i got two questions :

is it possible to re-use a clientSecret from a setUpIntent?
When creating a customer i've noticed that no fields are required , thus my question is does it matter or affects the payment_intent success rate that the provided customer have pretty much no data ?

safe gorge Dec 21, 2022, 4:50 PM

#

Hello, I want to receive an email when webhook fails

trim yacht Dec 21, 2022, 4:52 PM

#

Hello, I have merchants on my platform set up with Stripe's Connected Accounts feature. When a merchant makes a sale, we clone the payment method and customer onto the merchants account. Described here We had a weird error today where, after cloning the payment method, the attempt to clone the customer resulted in a Stripe decline error. Stripe.StripeException : Your card was declined. Can you advise what might cause that and/or how we can prevent it?

vocal wagon Dec 21, 2022, 4:53 PM

#

hello, any help for an error in subscriptions?

noble orbit Dec 21, 2022, 4:58 PM

#

Hey all, quick question. My card element is incredibly small and I can't figure out how to size it bigger using React. I looked at the DOM and its not inheriting any stylizations...its just stuck this small lol

const cardStyle = {
        style: {
            base: {
                backgroundColor: "#F2F2F2",
                color: "#32325d",
                fontFamily: 'Arial, sans-serif',
                fontSmoothing: "antialiased",
                fontSize: "16px",
                "::placeholder": {
                    color: "#32325d"
                }
            },
            invalid: {
                fontFamily: 'Arial, sans-serif',
                color: "#fa755a",
                iconColor: "#fa755a"
            }
        }
    }

wondering if someone can point me in the right direciton

radiant yarrow Dec 21, 2022, 5:10 PM

#

Is there a way to tie a payment intent to a subscription? What I am currently doing is creating an incomplete subscription for the user to get client secret so I can render stripes payment element. Problem is, I have to manually cancel those subs if the user doesn't complete it. Is this just how its supposed to work?

vague basalt Dec 21, 2022, 5:15 PM

#

Hey team, I’m hiring a dev for a subscription api related task and I wanted to know a time estimate on how long this will take to build (following docs you sent before). A previous mentioned mentioned it was “straight forward and standard” so I guessing that means it takes less than 1 hour?

true stag Dec 21, 2022, 5:16 PM

#

hi all, quick questions, does Connect work with subscriptions? If yes, does connected account get the split on every payment?

winged crescent Dec 21, 2022, 5:25 PM

#

I had a thread that was archived, yesterday (https://discord.com/channels/841573134531821608/841573134531821616/threads/1054825937566445598) .... (I was disconnected abruptly and didn't get a chance to finish the chat). A feature request was going to be opened up, but was asked one last thing to try . I didn't get a chance to say that it didn't work. Can I still get the feature request opened and potentially a case number to track it?

Discord

Discord - A New Way to Chat with Friends & Communities

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

cobalt axle Dec 21, 2022, 5:26 PM

#

@stray oxide .Sorry i was out due to an urgency. Replying for this message #1055148474615734372 message
The invoice id is in_1MHSh9SBE9feZCbomjgDBIvP

near shadow Dec 21, 2022, 5:30 PM

#

Hello, If a customer is charged and the money is transferred to more than one connected account, How do stripe behaves if the transfer to one of the connected account fails?

grand jasper Dec 21, 2022, 5:31 PM

#

Hello, hope everyone's doing well. I've a quick question regarding payment links. Is there a way for the customer to set their own billing date through the payment link?

calm oak Dec 21, 2022, 5:33 PM

#

calm oak Hi all, is it possible to give a 100% discount for a Plan A to a user and then w...

Hi, can you please open this thread, thanks

torn halo Dec 21, 2022, 5:36 PM

#

referring to #dev-help message, I was unable to reply. An example radar session id is rse_1MHUeAGTA8idKtSBpgFOZGcm.

Discord

Discord - A New Way to Chat with Friends & Communities

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

slender widget Dec 21, 2022, 6:00 PM

#

Hi
I've used the below to send microdeposits verification mail to the customer; but the mails aren't triggering
https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web&ui=checkout#test-integration
Any other solution to get the email or am I missing out something here?

Accept an ACH Direct Debit payment

Build a custom payment form or use Stripe Checkout to accept payments with ACH Direct Debit.

lost linden Dec 21, 2022, 6:04 PM

#

hello i need help with my stripe account as my payments are stuck in a loop, i keep getting paid but then once i get paid stripe withdraws the same amount of money back from my bank account

vocal wagon Dec 21, 2022, 6:13 PM

#

Hello guys. I'm trying to implement Apple Pay on payment form. Following this tutorial: https://stripe.com/docs/payments/quickstart#collect-billing-address-details . But how i can also include email address? I have tried to create: const addressElement. But that's not working...

Custom payment flow

vocal wagon Dec 21, 2022, 6:14 PM

#

vocal wagon Hello guys. I'm trying to implement Apple Pay on payment form. Following this tu...

My code is here: https://jsfiddle.net/#&togetherjs=18qLVrDETl

JSFiddle - Code Playground

Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.

bronze torrent Dec 21, 2022, 6:18 PM

#

A user has signed up to stripe via our platform (using connect) but they now seem to have a “test mode account” with stripe

#

And they cannot switch it to live mode

#

What do we need to do?

warped reef Dec 21, 2022, 6:27 PM

#

Hi

teal dove Dec 21, 2022, 6:36 PM

#

Has anyone successfully implemented Stripe connect express onboarding from an iOS app [Flutter iOS if possible]? It would help me so much if I can see the flow once.

visual bramble Dec 21, 2022, 6:49 PM

#

I'm trying to use the Stripe Terminal Test Card with the BBPOS WisePOS E terminal. The terminal won't read the chip and then I try to do the tap form of payment it just beeps at me and won't do that either. Any idea?

lavish cedar Dec 21, 2022, 7:03 PM

#

Hey, we're seeing subscriptions being cancelled automatically when the only call that was made was to update their subscription metadata. Could you someone look into this? The call to update metadata was run on about 50k users, but we're seeing about 1600 automatic cancellation. For example, here's the customer and request ID: cus_MB50etoeRkGUBX and req_Z7na3UnYX4gOqV

calm oak Dec 21, 2022, 7:08 PM

#

HI @foggy dawn , from our last conversation, I want to give a 100% for plan A and charge them when the user upgrades to plan B

long copper Dec 21, 2022, 7:16 PM

#

How can I hide this marked section?

rustic plaza Dec 21, 2022, 7:30 PM

#

hi

#

Is there anyone of technical support of stripe?

thick forge Dec 21, 2022, 7:38 PM

#

We're using the Address Element alongside the Payment Element inside Elements. Since we are already collecting the full name in the Payment Element is it not possible to disable the full name field from the Address Element?

plucky mortar Dec 21, 2022, 7:42 PM

#

Is there a reason that liability doesn't shift when using the SetupIntent API? More specifically, I'm using CheckoutSessions with mode=setup. After verifying using 3D Secure, the saved card liability is not shifting.

bleak compass Dec 21, 2022, 7:50 PM

#

Hey guys. Is there a way to filter a payment in Zapier?

glad snow Dec 21, 2022, 7:55 PM

#

Hello again- I am still having trouble with creating a stripe webhook "local listener" endpoint. I can get a green "completed" after I do the stripe login step. But when I do step 2 (forward events to your webhook", the status should be "completed" on the "test in local environment" page and "listening" on the main webhooks page. My step two does not lead to either of these expected changes. Ideas?

near shadow Dec 21, 2022, 7:56 PM

#

https://stripe.com/docs/connect/charges-transfers
Referencing the documentation, what if the second transfer which is 20usd fails, i understand that stripe returns an error, my question is where will the failed 20usd reside? What happens to the failed transfer which is the 20 usd?

Creating separate charges and transfers

With Connect, you can make charges on your platform account on behalf of connected accounts, perform transfers separately, and retain funds in the process.

#

Hello

wide dock Dec 21, 2022, 8:09 PM

#

Hi,

I am trying to integrate my WPForms with Stripe. We have connected the APIkey, created our own forms, but we can't seem to connect the forms to our actual products. In our Stripe account, we have 3 different products. 2 of them are the same, just set up with different types of payments. You can either pay the full amount or you can pay in monthly installments for 6 months. But we aren't able to translate that onto our webpage which is using WPforms

vocal wagon Dec 21, 2022, 8:23 PM

#

For stripe js for the createPaymentMethod function, is it possible to pass in an address element for the billing details, or would the object parameters have to be created on your own.

vocal wagon Dec 21, 2022, 8:59 PM

#

hello, any help for an error in subscriptions?

south trellis Dec 21, 2022, 9:19 PM

#

is there a way to set a subscription to canceled and refund the full amount if a customer wants a refund in lets say 24 hours

tired dagger Dec 21, 2022, 9:20 PM

#

If I'm registering my ngrok link as an apple domain, and I use my live key to register it, and I'm using a live mode connect account, will I be charged to the card if I'm just testing payments? I used a test key to create the paymentintent

ancient jetty Dec 21, 2022, 9:39 PM

#

I'm trying to complete the stripe verification "Action Needed" thing and I have a vertical driver's license since I am under 21 and the A.I. is not picking up on my driver's license. What do I do instead?

dawn sun Dec 21, 2022, 9:59 PM

#

Out of curiosity has anyone set up stripe checkout with api gateway and a lambda function? I am looking into it because it seems interesting but I am unsure if I want to go this route instead of using an actual server to redirect users to the checkout page.

final hornet Dec 21, 2022, 10:10 PM

#

Hello, I am using connect accounts for my platform. With these accounts, we are connecting buyers and sellers. The sellers are requesting a way where the vendors get paid automatically when a purchase is made. So when a buyer buys something, seller gets 40%, vendor gets 50% and we(application_fees) get 10%. Is there a way this can be implemented? Thank you for your help

dry perch Dec 21, 2022, 10:13 PM

#

Hey, I have been asked to get my legal guardian to sign off on my stripe account and update the owner information, where do i do this?

vocal wagon Dec 21, 2022, 10:55 PM

#

I'm interested in creating a marketplace where vendors can sell their products. I want a user to be able to add multiple products to their basket and pay for them. Do I do this using a paymentIntent, order or charge object?

uneven silo Dec 21, 2022, 11:27 PM

#

Hi there. We've been using Stripe for years already but I'm researching Stripe Checkout because we'd like to simplify our code. We're currently using Stripe Invoices and Invoice Items to make some complex one-time payment sales. In one of our most complex scenarios, we're adding 3 different invoice items to the invoice, and applying different coupon codes to each invoice item, then on top of that there could be one or more coupon codes applied at the invoice level (not per-item in this case).

From what I've read about Checkout, the line_items array when creating the session object doesn't support any kind of per-item discounts array like the invoiceitem object supports. On top of that, the discounts array at the session-level explicitly says it supports a single coupon.

My conclusion is that we sadly can't use Stripe Checkout. But then my questions to you Stripe experts are:

Should I expect Stripe to keep adding features to Checkout so one day it'll support a scenario like the one I'm describing? As said, we have this already in production using Stripe Invoice, but it does require lots more code than Checkout and we'd like to delete all code possible 🙂
Can you think of alternative ways to implement this still using Checkout? One alternative we're considering is dynamically creating a single disposable per-session coupon which would "aggregate" all the discounts our current coupons would apply, then assign that coupon to the session. This way we could most probably get to the same total amount for the invoice but... it can get messy.

dusky pecan Dec 21, 2022, 11:29 PM

#

can you verify my stripe account is ready to accept payments?

stiff sand Dec 21, 2022, 11:32 PM

#

Heya, do I understand correctly that there is no provided support for Flutter integration, as it is not an official maintainable software?

vocal wagon Dec 21, 2022, 11:45 PM

#

bonjour, je ne comprend pas du tout le fonctionnement de stripe. comment faire pour que les ventes puissent avoir lieu?

dusky marlin Dec 21, 2022, 11:48 PM

#

How to disable or enable automatic payouts?

sharp hull Dec 22, 2022, 12:40 AM

#

Hello everyone! This is our first time using Stripe and first time to create a website. I'd like to ask for help on how we can add multiple products in one order summary. I tried using the pre-built check out page but when i added it in the "tracking code" in ClickFunnels, it isn't working. Im not a pro in this area so i hope you can help me. TIA🙂

surreal adder Dec 22, 2022, 12:44 AM

#

Hello, I have added on_behalf_of to paymentIntents.create in order to allow foreign transfers but still receiving the funds can't be sent because they are restricted outside of your platform's region

shrewd mural Dec 22, 2022, 1:46 AM

#

Greetings all, I have been following a guide to register card reader, accept and capture card payments, The guide is by stripe developer Charles Watkins, and I am stuck at part 3 of his guide where previous index.js from part 2 has to be merged with the current one on part 3. I have to mention that I only started coding last week so I might have overlooked something important when merging and got an error, this is the guide https://dev.to/stripe/get-paid-irl-how-to-accept-money-with-stripe-terminal-part-14-1ljd

spring spindle Dec 22, 2022, 2:19 AM

#

Hi Stripe developer

#

May i ask for something please...

#

its about the impact of making Chargeback on a Business? is there any good or bad feedback if sometime experiencing a chargeback?

#

@jagged cloaknel can anybody give me an insight about it please, thank you

spice nimbus Dec 22, 2022, 2:39 AM

#

Hello!!! I’ve been trying to get help for the longest no one is trying to help me

#

@willow latch

long copper Dec 22, 2022, 3:00 AM

#

I want to hide this section. Is it possible? If it is possible, How can I hide this?

steep lagoon Dec 22, 2022, 3:12 AM

#

Hello, Stripe blocked my transfers because my website was not loaded correctly. I already sent the uploader website correctly. Does anyone know if they enable transfers again?

frank wave Dec 22, 2022, 3:17 AM

#

hello! How to set the subscription quantity in the next cycle

glad yoke Dec 22, 2022, 3:31 AM

#

hi! Im trying to use on_behalf_of attribute for a Destination Charge but its not working. The payment is not showing in the Connect account. am I missing something?

dire fiber Dec 22, 2022, 3:40 AM

#

If I cancel a user's subscription will the customer.subscription.deleted webhook immediately fire or when the subription is supposed to renew?

main crane Dec 22, 2022, 3:50 AM

#

hello. wanted to try the newest api version and set the request headers with "Stripe-Version" "2022-11-15" but my request still coming out as the old. is there another spot i need to set? it also says i cannot upgrade on test mode

grand grail Dec 22, 2022, 4:01 AM

#

Is it within TOS for Stripe on a subscription product after a customer puts in credit card for a 1month trial, to not let them cancel until they have trialed for at least 1 day?

shrewd mural Dec 22, 2022, 4:32 AM

#

Apologies to be a bother again, but how can i replace this server driven integration with the stripe terminal sdk? I want to reuse this same front end design/form and to integrate it with the stripe terminal sdk. How can I do that with this sample?

torn plinth Dec 22, 2022, 4:39 AM

#

Please advise how to show a name for the Connected account instead of account_id. Many thanks!

ancient sage Dec 22, 2022, 4:50 AM

#

Hey Team .... I have one query ... Do we have any pre-build page for adding a payment methods to a customer in stripe dashboard ... Just like we have for checkout ..???

rotund seal Dec 22, 2022, 5:03 AM

#

Hi, I am facing issue to display stripe payment frame through my community page from Salesforce

sudden yoke Dec 22, 2022, 5:14 AM

#

Hi is there a way to create an annual subscription with manual payment each year? We don’t want to save the credit card and this could be out of band payment

muted heron Dec 22, 2022, 5:31 AM

#

Hi There, I just started trial which has to be ended tomorrow 9pm. When i went to stripe dashboard my trial shifted to ACTIVE status.
SO Here is the question, When my trial period ended why i didn't recieved any email of invoice or at least a text which says your trial has been ended or something for notification?

spice nimbus Dec 22, 2022, 5:36 AM

#

@willow latch

dry hatch Dec 22, 2022, 5:36 AM

#

@spice nimbus Let me know if you want to reopen a thread

spice nimbus Dec 22, 2022, 5:37 AM

#

Yes reopen

dry hatch Dec 22, 2022, 5:38 AM

#

done

sweet fjord Dec 22, 2022, 5:45 AM

#

Hello, **TLDR **: I have setup manual payment (automated collection is false) causing invoices to be emailed to customers with a payment link. Is there a way to generate the payment link (similar to the one generated on the invoice) through API without an invoice?
Usecase: We are a B2B SaaS company, and I need to generate a custom invoices that includes more info (like Sold To, Partner etc) . I find the 4 custom fields on invoice too limiting. So I want to create a custom invoice (not Stripe), that I will manage end-to-end, with items/products etc. I only need a Stripe payment link to be generated for given amount. The payment link should redirect to the Stripe payment page, allowing the customer to pay the amount.

mossy mango Dec 22, 2022, 6:00 AM

#

Hi, guys! We use PaymentIntent with Payment Element and Connect. We have an issue with client from Japan. They have connected account to our account and in the test mode they don't see ApplePay option in the checkout (Payment Element doesn't show this button). We've checked the settings: on our (parental account) this payment method is available, on their side (connected account) is also available (see the screenshot), they use for testing iPhone(iOS16)/Safari. Connected account ID - acct_1GtmWNAj0QkpixVF. The currency they use - JPY. Can you, please, advise what is wrong?

weary palm Dec 22, 2022, 6:01 AM

#

I have set icon and brand,but get this error @willow latch

remote trench Dec 22, 2022, 6:07 AM

#

Hi there, i'm using a card element to save card details for a subscription with a trial period. In this case, is the mandate created automatically? Currently there's no terms and conditions checkbox in the UI, and I'm wondering if I need to add this manually or is there an existing element for this?

vocal wagon Dec 22, 2022, 6:17 AM

#

Hi, we cancelled all subscriptions in our Stripe account but I still see events such as customer.source.updated or payment_method.automatically_updated firing for users. Is there any way to stop them?

little flower Dec 22, 2022, 6:32 AM

#

Is there any Invoice API for downloading the created Invoice PDF

buoyant sundial Dec 22, 2022, 6:41 AM

#

why does the error cannot disconnect current reader show up when attempting to disconnect reader

manic tundra Dec 22, 2022, 7:01 AM

#

Odd question though can we create a new setup intent from the existing one?

cinder bane Dec 22, 2022, 7:02 AM

#

are the last four digits of a card unique ?

toxic quartz Dec 22, 2022, 7:02 AM

#

Hello there,

I need to update the subscription quantity and charge the customer immediately for the change

vocal wagon Dec 22, 2022, 7:16 AM

#

running into some issues when adding images and invoice_data to checkout session after upgrading to api version 2022-11-15. i think it might be something to do with the syntax. any help?

solid lion Dec 22, 2022, 7:24 AM

#

Hello, I'm trying to create new accounts for Stripe Connect, however I keep getting the error You cannot create new accounts because your account has been rejected.
account type is set to express. (AccountCreateOptions.Type = "express")
How do I fix this issue? Are there any other parameters that I'm missing?

viral oyster Dec 22, 2022, 7:36 AM

#

hello! I have a question about an error in my project as I experiment with it. I had the model working (React-PHP), where the PHP had the line '$paymentIntent = \Stripe\PaymentIntent::create(....'. That was working for single payment tests. Now I'm trying to setup a Subscriptions example and have the replaced that code with '$subscription = \Stripe\Subscription::create(...'. Running my full React project (which uses <Elements> and <PaymentElement>) which worked for the first test, now has the following error in my browser from Stripe 'Uncaught IntegrationError: In order to create a payment element, you must pass a valid PaymentIntent or SetupIntent client secret when creating the Elements group.' Is there a different React Element from Stripe that I'm supposed to use for Subscriptions that's different from a single PaymentIntent? Do I need to also create a PaymentIntent in PHP after creating the Subscription? thanks

novel coral Dec 22, 2022, 8:02 AM

#

Hello! Our team wants to integrate Crypto On-Ramp.
However, can not find the doc to integrate.
To get start, what we have todo?

austere cradle Dec 22, 2022, 8:08 AM

#

Hello! I have this question related to Connect. We are using standard accounts and using the 2 flags- charges_enabled and details_submitted in the account object to identify if the user has completed the onboarding. We see there is a payouts_enabled flag as well. So is it enough to check only these 2 flags- charges_enabled and details_submitted to mark onboarding as complete or is it required to check payouts_enabled flag as well for standard accounts with direct charges? And also are there any other fields which we need to check in Account object before setting onboarding as completed for standard accounts? Thank you.

vagrant steppeBOT Dec 22, 2022, 8:15 AM

#

akioalex0817

golden ravine Dec 22, 2022, 8:23 AM

#

Hello guys, I need to understand how to send money to my customers.

Clients can subscribe to my platform by paying a monthly subscription and at the same moment they can earn money performing certain actions.

Once the credit has been accumulated, they can withdraw it.

Which API should I use to allow users to withdraw the accumulated credit on the platform?

I have tried both Payout and Transfer but they are not good

dense pecan Dec 22, 2022, 8:30 AM

#

Hi Stripe Team,

Is it possible that Stripe can decline the payment if it doesn't match the name of the customer and the name in the card used when paying? If yes, what feature do I need to use in this? I can only think of the block rules. But other than that, if you have a better recommendation, I would appreciate it. Thanks!

rose wave Dec 22, 2022, 8:33 AM

#

hey, I just came across this article. https://techcrunch.com/2022/12/02/stripe-announces-fiat-to-crypto-onramp-widget/ . is this feature used for users to pay in crypto ? where can I find integration information in stripe doc?

TechCrunch

Romain Dillet

Stripe announces fiat-to-crypto onramp widget

Stripe previews a widget that lets users buy cryptocurrencies using their card or a bank transfer without signing up to a crypto exchange.

torn plinth Dec 22, 2022, 8:36 AM

#

I got the following error message when charge a credit card with a small amount
com.stripe.exception.InvalidRequestException: Amount must be at least $0.50 usd; code: amount_too_small
Please advise if we can ignore this error. Many thanks!

open bolt Dec 22, 2022, 9:44 AM

#

Hi, i'm having a production issue with the Magento stripe Module.
On paying subscription with CB cards and 3DS i have a payment error.
I'm currently on the 2.7.7 version of the module. Does Anyone know in wich version this bug was corrected ?
I can't update to the last quickly we have too much specific dev. And i could not find anything in the changelog related to the issue.

azure ridge Dec 22, 2022, 9:50 AM

#

Hi there! If we want to allow reccuring payment using tokens for 3ds cards, is there anything we need to do in our stripe account? We are using the official Stripe Module on Magento

worn moon Dec 22, 2022, 10:16 AM

#

If i want to use Stripe Connect for International Payouts to my merchants do I use Swift Code like in case of normal bank transfer or do i still need to use routing number?
If routing numbers, then how do my merchants get their routing numbers

vocal wagon Dec 22, 2022, 10:25 AM

#

Hi there! I need a payment solution for my use-case, where the payee is known and has an account, however the receiver of the payment is not a member of the platform, the details of the receiver are entered by the user and consist of Name, Iban, amount to be paid and description. I had contacted your sales team but they were unable to provide me with a solution for this specific problem. Looking forward to hearing from you!

simple tapir Dec 22, 2022, 10:36 AM

#

Hi, is there any way how can I test the disputes in the test mode? So I can test handling of the charge.dispute events?

exotic grove Dec 22, 2022, 10:39 AM

#

Hi there
Not sure if this is the correct place, but, I will ask.
I am looking the the latest PCI Compliance certificate for stripe, since we will be doing our own, and part of it includes demonstrating that Stripe is PCI compliant
Where can I find this document, or whom can I ask for a copy of it?

cinder cloud Dec 22, 2022, 10:56 AM

#

hi everyone,
I am new to this server and I apologize in advance if I am doing anything wrong.

I am facing an issue with the accounts that I am creating in Stripe. I am creating Custom Connect Accounts via the API. However, one required field I am not able to populate it and that one is causing that my account to be in Restricted Status. Attached you can see the error message and the required field

Is there any possible way to send this field via the Accounts API as well?

worn garnet Dec 22, 2022, 11:12 AM

#

Hello! may I create subscription with payment_method ? example I'd like create new subscription or update my current subscription with saved payment_method id

valid hinge Dec 22, 2022, 11:17 AM

#

Hi team,
I am having an issue while creating a checkout season on connect account. I am using Stripe Indonesia, but when I try to use the payment method 'id_bank_transfer', I get an error "message": "Invalid payment_method_types[0]: must be one of card, acss_debit, affirm, afterpay_clearpay, alipay, au_becs_debit, bacs_debit, bancontact, blik, boleto, customer_balance, eps, fpx, giropay, grabpay, ideal, klarna, konbini, oxxo, p24, paynow, pix, promptpay, sepa_debit, sofort, us_bank_account, or wechat_pay". Can anyone help me with this? req Id : req_y5QRtDPEEWqJR7

severe charm Dec 22, 2022, 11:18 AM

#

Hi, we have integrated Apple Pay but when we try to make a payment the payment process fails and following error shows in the log:

resource_missing - intent
No such payment_intent: 'pi_3MFBAYIZ4uMmIcMu0BWErrUc'

{
"error": {
"code": "resource_missing",
"doc_url": "https://stripe.com/docs/error-codes/resource-missing",
"message": "No such payment_intent: 'pi_3MFBAYIZ4uMmIcMu0BWErrUc'",
"param": "intent",
"request_log_url": "https://dashboard.stripe.com/logs/req_VsrPCpLuPfB5uD?t=1671086631",
"type": "invalid_request_error"
}
}

Error codes

Learn more about error codes and how to resolve them.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

Already the card payment is working fine

restive sedge Dec 22, 2022, 11:30 AM

#

how can I save webhook data on my database either sql or nosql?

torpid wharf Dec 22, 2022, 11:32 AM

#

Hi team, can someone pls help me with displaying the customer's saved cards on Elements

oblique berry Dec 22, 2022, 11:38 AM

#

Hi, can someone help me in identifying the callback URI after a successful account creation with stripe connect?

#

I'm using WooCommerce+Dokan and I always get: Unable to authorize your store

blissful sigil Dec 22, 2022, 11:59 AM

#

I am trying to implement ACH debit and am using Stripe Payment Element in UI. Here are some of the questions that I have:

1] In the test mode I see six test banks, Test Institution, Test OAuth Institution, Ownership Accounts, and three Down Banks, which on clicking open a modal to link the account.
In prod which banks we will see in place of those six test banks? Can we search all the banks in US to link?
2] Can a user see all the exsinting connected bank accounts in the Stripe Payment Element using the customer id passed to it through Payment Intent or Setup Intent? IF yes
then where in the Stripe Payment Element. Do these six test banks that we see are the preexisting connected bank accounts.
3] Once the user has connected a bank account to a payment method using the Stripe Payment Element, then can a user remove method using the Stripe Payment Element and disconnect
their bank account.

In a nutshell I want to know whether Stripe Payment Element displays ALL existing linked bank accounts through the payment methods and does it provides a way to remove them.

rapid cypress Dec 22, 2022, 12:02 PM

#

hello i am trying to cancel my xspit subscription but get error instead please help

#

Something went wrong while processing your request, please contact support. (code: StripeInvalidRequestError.resource_missing)

solid wolf Dec 22, 2022, 12:03 PM

#

hi team, the balance of a connected account returns two amounts---pending and available. Then the payout object status has the following types: Current status of the payout: paid, pending, in_transit, canceled or failed. how do they map to each other?

novel willow Dec 22, 2022, 12:18 PM

#

Hello. It is possible to add metadata to a partial refund made through stripe account (not through api) please?

vocal wagon Dec 22, 2022, 12:22 PM

#

Hi, I was wondering when the payment intent stops at status requires_confirmation , what the meaning of that is

vernal trail Dec 22, 2022, 12:34 PM

#

Hi

spare stump Dec 22, 2022, 12:44 PM

#

Hi , i was trying to make payment with Rupay and titanium card over stripe , but its giving error that " card is not supported ", i have checked the documentation regarding the cards which are supported.

But i found nothing regarding rupay and titanium cards on the support docs. Can anyone suggest where it is mentioned that these cards are not supported or why these cards are not supported in stripe ?

ember fossil Dec 22, 2022, 12:51 PM

#

Hello I am implementing stripe connect to my application. I have tutors in the system who are my customers. The tutors also have students as their customers. I am solving a problem where the tutor has not completely completed the stripe onboarding but has created students.

Is it possible to send these students to the stripe as customers of the tutor, or do I have to wait for the webhook that the tutor has completed onboarding and then send the students to the stripe?

manic tundra Dec 22, 2022, 12:53 PM

#

Any reason an invoice will not have a paymentIntent?

rose wave Dec 22, 2022, 1:03 PM

#

for crypto payout, it is using USDC, which blockchain it does use ? for USDC to transfer?

cinder cloud Dec 22, 2022, 1:03 PM

#

hi all,

for our users (around 5k) we had previously created Express Connect accounts. However, we saw that for our business model now we need to switch to Custom connect accounts.

I am creating now custom connect accounts for all those express, by copying the data.
The idea is to not bother the users at all.
So, my question is: is it possible to copy the Bank details of an Express connect account to a new Custom connect account via the API?

tacit sparrow Dec 22, 2022, 1:03 PM

#

I need assistance

potent cairn Dec 22, 2022, 1:28 PM

#

Hello everyone

inland hedge Dec 22, 2022, 1:28 PM

#

hello, could I somehow obtain a pdf version of receipt through the API?

potent cairn Dec 22, 2022, 1:28 PM

#

I recently set up Google Analytics GA4 on my website

worn garnet Dec 22, 2022, 1:29 PM

#

Hello! I'd like to know how to implementation charge payment from credit card and then transfer to another bank account with ACH

potent cairn Dec 22, 2022, 1:29 PM

#

All the transactions are tracked, except our purchases paid with Stripe

#

The Stripe support cannot help me as they don't know what to do

#

Does anyone know what to do?

vale gorge Dec 22, 2022, 1:29 PM

#

Hi all

I have a requirement on my medical application. We are building a new feature called Plan(i.e, Sliver, Platinum, Diamond). Customer who is subscribing to the plan we have to charge with them, it depends on plan prices. Once the plan is activated next month, we have to direct debit from the customer's bank account.

Here are my questions

Are there any possibilities we can debit without the checkout page?
We are using Rails API for backend and React for FE. (Where we need to handle this if there is a checkout page?)
Could anyone assist here how to integrate the payment feature in our application.

lilac crow Dec 22, 2022, 1:30 PM

#

Hi there i have a question about webhooks event data and about customer subscription

static compass Dec 22, 2022, 1:32 PM

#

hi how can i enable a connected custom account instant payouts?

cobalt axle Dec 22, 2022, 1:53 PM

#

Hi,
https://stripe.com/docs/invoicing/india-emandate-guide#generate-mandate
This doc here says, we need payment_method id before doing setupIntent for generating mandate. But normally we create payment_method while doing setupIntent, so how can we pass payment_method in setupIntent before creating it.
OR the only way to resolve this is creating PaymentMethod api explicitly?

Integrate India e-mandates

Learn how to integrate India e-mandates with Stripe Invoicing.

vocal wagon Dec 22, 2022, 1:55 PM

#

Hello. I'm following Apple Pay - Stripe tutorial: https://stripe.com/docs/payments/quickstart?lang=php#collect-billing-address-details IF i understand correctly, when page is loaded, stripe automatically creates payment with incomplete status. Is that normal behaviour? If yes, then on stripe we will have a lot of uncompleted payments.

latent seal Dec 22, 2022, 2:15 PM

#

Hello, I was wondering if there was a way to validate the format of a tax id without having to update a customer?

split elk Dec 22, 2022, 2:15 PM

#

Hi I need help figuring out how Stripe calculates certain taxes

weary palm Dec 22, 2022, 2:25 PM

#

that is why? bro . @vagrant steppe

#

Rpc Error: Livemode requests must always be redirected via HTTPS

vocal wagon Dec 22, 2022, 2:40 PM

#

Hello, our integration creates invoices based on customer's usage of our product. And in some cases, we are seeing these invoices still opened and not charged automatically. They are finalized just that the payment on file for the customer is not charged. The associated payment shown as incomplete in the dashboard and the payment intent status shows up as requires_confirmation. Why is the payment method not charged and the invoice still opened?

vocal wagon Dec 22, 2022, 2:42 PM

#

vocal wagon Hello, our integration creates invoices based on customer's usage of our product...

Could this be happening because there are no default payment method?

lucid minnow Dec 22, 2022, 2:51 PM

#

Hi, we're using stripe connect in test mode, and we've noticed that although apple pay and google pay is enabled for both our account on by default for connected accounts, we're not seeing them appear on our payment element form. Any ideas?

halcyon river Dec 22, 2022, 2:53 PM

#

Hi, I'm studying the Stripe documentation and I have a question about the stripe connect and payout system. Is it possible to withheld funds on the platform main account or a connect account and only transfer the necessary funds to a service provider connected account after a specific action in our application is done? I read in a few places that we can handle the payouts manually, but this doesn't seems to be available in Brazil.

dusky marlin Dec 22, 2022, 3:00 PM

#

How to disable automatic payouts in BR country accounts?

languid crater Dec 22, 2022, 3:02 PM

#

Hello guys ! I'm Expo - React Native developer. My team and I are trying to build our app on Android using EAS build service (https://docs.expo.dev/eas/).

#

We actually are getting a strange error

#

Could not GET 'https://www.jitpack.io/com/stripe/stripe-android/maven-metadata.xml'. Received status code 521

We even consulted same issue on Stripe's Github: https://github.com/stripe/stripe-react-native/issues/1247

Anybody please tell me how we can overcome this?

main gate Dec 22, 2022, 3:04 PM

#

With subscriptions where we take the first payment right away, we are using PaymentIntents. What happens if there is a trial period, and payment only gets taken in [2] weeks. Should we be using SetupIntents instead?

ocean snow Dec 22, 2022, 3:09 PM

#

question :
so if the status is "active" then it means that everything is fine and that the customer paid the last invoice, if it's something else than active it means that the customer did not pay the last invoice, right?

{stripe.subscriptions}

wanton torrent Dec 22, 2022, 3:16 PM

#

QUESTION: I am using woo commerce payments which is processed through Stripe Express. I no longer wish to use woo commerce payments, but want to keep my stripe express account. Is there a way to convert to just a stripe account and still keep all the monthly recurring payments that are processed.

ocean snow Dec 22, 2022, 3:17 PM

#

that sounds painful

split elk Dec 22, 2022, 3:23 PM

#

Hi I need help. When I create a new checkout my user gets redirected to another tab, how can I prevent this?

half vessel Dec 22, 2022, 3:28 PM

#

Hi all. When we create a subscription on a trial period, a 0$ invoice is generated. Is that expected? If we can't stop the 0$ invoice being created, can we prevent it from being emailed to customers please?

split elk Dec 22, 2022, 3:34 PM

#

Hi can I avoid to redirect my user to my page when the checkout is completed? I want the Stripe checkout just to close itself

steep lagoon Dec 22, 2022, 3:37 PM

#

Can someone help me please, stripe closed my account and my money remained in it, I need help please

ocean snow Dec 22, 2022, 3:38 PM

#

average monero user ☝️

split elk Dec 22, 2022, 3:38 PM

#

can we please stay serious with the answers?

#

This chat is used by a lot of developers to work, not to have fun with random jokes

#

After all they are not even funny

ocean snow Dec 22, 2022, 3:41 PM

#

I understand that everyone has different tastes and opinions when it comes to humor. I appreciate that you may not find my jokes funny, but I hope you can understand that I genuinely believe they are amusing and I hope they bring a smile to your face.

split elk Dec 22, 2022, 3:42 PM

#

Yes, but I don't think this is the right place for it

steep lagoon Dec 22, 2022, 3:42 PM

#

ocean snow average monero user ☝️

I don't understand

split elk Dec 22, 2022, 3:42 PM

#

steep lagoon I don't understand

He's mocking you

#

Just go to the hangout channel, this is a chat for helping people

steep lagoon Dec 22, 2022, 3:42 PM

#

I really need help I don't know what to do, my money stayed in my stripe account the Christmas holidays are coming up and I don't have any money all my work was thrown away by stripe I don't have my money it cost me so much work

vagrant steppeBOT Dec 22, 2022, 3:43 PM

#

scaloneta

ocean snow Dec 22, 2022, 3:43 PM

#

split elk Just go to the hangout channel, this is a chat for helping people

I wanted to take a moment to apologize for my behavior and to let you know that I am truly sorry for what I did. I realize now that I was wrong and that my actions had negative consequences. I understand if you are feeling hurt or upset, and I want you to know that I am committed to making things right.

I want you to know that I am taking your words to heart and that I am committed to doing what you are suggesting. I understand that this will require effort and dedication on my part, and I am willing to put in the work to make things right. I know that I have a lot of work to do, but I am determined to do what it takes to make amends and to rebuild your trust in me.

I hope that you can find it in your heart to forgive me and to give me a chance to show you that I have learned from my mistakes. I promise to do everything in my power to make it up to you and to be the kind of person you can rely on. Thank you for your guidance and for giving me the opportunity to make things right.

stray oxide Dec 22, 2022, 3:46 PM

#

@ocean snow Just echoing what All3nn1ck said, please keep non developer messages in the #hangout channel. We keep this channel as clean as possible so it is easier to help people asking questions.

vast isle Dec 22, 2022, 3:53 PM

#

Hey guys! I need some urgent help, where can I find the stripe seccret keys and singing??

ember jewel Dec 22, 2022, 3:57 PM

#

Hey guys, need some help I'm new to Stripe can't find the API call to get the receipt or resend with and email, like the 2 buttons on the dashboard of a payment ?

cinder sparrow Dec 22, 2022, 4:21 PM

#

Hi All, I am trying to find the endpoint that returns ALL transactions. I can export these manually by going to Payments > All Transactions.

soft gale Dec 22, 2022, 4:38 PM

#

Hello,

I’ve been using stripe terminal for a while but run into a random production bug where the card reader states the inserted pin is incorrect even though it’s the correct one.

Any tips on how to solve this issue. Customer normally customer pays with a different card but it’s also happen to me while testing. It’s not common though.

terse lodge Dec 22, 2022, 4:40 PM

#

Hello, I create a customer using the contact name and email, but they are the contact of a company. I would like the invoices to be addressed to both the company name and the contact, such as:
IKEA LLC
Mr. John Doe
jdoe@ikea.llc

Right now I don't see a way to specify the company name when creating the customer

sick gorge Dec 22, 2022, 4:49 PM

#

Hi! Would anyone know about using the AccountService in .NET to update the Statement Descriptor? Specifically, can I set only that field and that's the only thing that will be updated - or do I need to retrieve all of the account data before calling the update?

halcyon river Dec 22, 2022, 4:53 PM

#

halcyon river Hi, I'm studying the Stripe documentation and I have a question about the stripe...

Following this thread. So I'm not able to do manual payouts on the platform account or any connected account related to my application in Brazil, but I can hold the funds on the platform account and in a later time transfer any amount to the provider accounts?

If yes, how can I hold the funds on the main account? If I understood correctly, any payment that is liquidated on the main account will be sent to my bank account automatically on the end of the day.

steep lagoon Dec 22, 2022, 4:55 PM

#

People I need help please they closed my stripe account and the support doesn't answer me anymore I need my money nobody helps me I don't have money

indigo pebble Dec 22, 2022, 4:57 PM

#

i need help

dire barn Dec 22, 2022, 5:03 PM

#

Hello Mates,
I need little help to understand the plan update thing, we have a plan of monthly, how we can update the price ?? and one more thing which i have read that its not possible, for that we need to remove the plan and create the plan with same name and plan_id so please suggest me, how can i move the customers if i do delete that plan ?

dapper ravine Dec 22, 2022, 5:09 PM

#

is there a way to quickly create 10 Connect Express account in test environment with charge and payout enabled for development? (without going through the whole onboarding flow)

cobalt axle Dec 22, 2022, 5:10 PM

#

Hi, i am trying to generate mandate following this doc https://stripe.com/docs/invoicing/india-emandate-guide#generate-mandate.
But even though setupIntent is getting succeeded after 3DS. mandate field is still nil.
I am trying the case where there is previous paymentMethod exists for the customer.

Integrate India e-mandates

Learn how to integrate India e-mandates with Stripe Invoicing.

spare lagoon Dec 22, 2022, 5:18 PM

#

hi, one of my websites is using the stripe for Magento2 version 3.2.5. i have an order on magento 2 reporting with the following history.

why was it that at 1:49:41 when the "payment authentication failed" has it changed the order status to "processing" when this is in fact being incorrectly set by the stripe plugin?

18 Dec 2022 01:53:09 Processing Customer Not Notified
Captured amount of £249.00 via Stripe. Transaction ID: redacted
18 Dec 2022 01:51:02 Processing Customer Not Notified
We are unable to authenticate your payment method. Please choose a different payment method and try again.
18 Dec 2022 01:49:41 Processing Customer Not Notified
Payment authentication failed.
18 Dec 2022 01:48:50 Pending Customer Not Notified
Order placed, beginning the payment process. Transaction ID: "redacted"

dusky edge Dec 22, 2022, 5:26 PM

#

hi there. Am trying to get the Stripe Custom connect account working and have d/l the sample given. I have got it all working for the test account however when i try using live details to test a transaction the payment form appears then imm. disappears! I do get a js console error which i can attach here.

lyric wyvern Dec 22, 2022, 5:48 PM

#

https://stripe.com/docs/error-codes/setup-intent-authentication-failure
Does it mean that i have something to develop ? or is this a customer issue ?

tired dagger Dec 22, 2022, 6:29 PM

#

I'm having trouble with selecting google pay from the Stripe Payment Element. The issue is that I'm rendering the Payment Element from within MUI Drawer (https://mui.com/material-ui/react-drawer/). If I take it out of the drawer there's no issue. What's really weird is that if I take it out, it works, and if I put it back in the drawer it works for some reason (maybe a weird caching issue, not sure). Anyways, I wanted to see if anyone could help me debug and try to get this payment element with google pay working within the drawer. The payment flow works perfectly with Credit card and apple pay selections, so I'm not sure what's different about the google modal. It basically pops up for a split second then disappears, hanging us up in the submit handler

tranquil garden Dec 22, 2022, 6:38 PM

#

Hi, we are getting an SSL error in Safari browsers only (same code works fine in chrome/firefox) with the Stripe library:

https://js.stripe.com/v3```
Using react-stripe-js library to load Stripe.
There do not appear to be any http requests mixed in with https requests.
Bit stumped and wondering if you've seen this before?

maiden thorn Dec 22, 2022, 6:49 PM

#

If I am PCI Certified, can I get Stripe Webooks to inform my servers with the cardholder data associated with an account/payment/token/customer?

grand moss Dec 22, 2022, 6:49 PM

#

Is there a way to price usage annually but bill monthly?

Some more details: I want to be able to use a graduated tier something like this:
0-1 events in 365 days: $0
2nd event in 365 days: $75
3rd event in 365 days: $150
4th-infinity events in 365 days: $400 each

Where the calculation is: take the date of the event, look back 365 days and sum all events inclusive to get the, lets call it sequence number, to determine the graduated tier of the current event in the billing period.

But I want have monthly billing periods so every month they are billed for the events that happened in that month.

sand goblet Dec 22, 2022, 6:52 PM

#

hello! is it possible to view webhooks for a specific connected account?

oak raptor Dec 22, 2022, 7:09 PM

#

If I want to implement support for subscription payments from India, what do I need to have set up correctly?

obsidian jasper Dec 22, 2022, 7:21 PM

#

Is it possible to somehow make it that apple and google pay always show up rather then only if stripe "thinks" the customer has these options

random marlin Dec 22, 2022, 7:43 PM

#

How quick is the turnover rate for problems with Stripe accounts? For example refund not func

uneven silo Dec 22, 2022, 7:53 PM

#

Hi there. I'm testing Stripe Checkout. I have a customer with a credit balance, but when creating a checkout session the customer's balance is not being considered in the checkout. How should I instruct the session to consider the customer balance?

copper panther Dec 22, 2022, 8:03 PM

#

Hi. We made a request several times for a top up on our account both yesterday and today and there is no record of the request in our dashboard. The peculiar thing is that the amount was pending withdrawal from our bank yesterday and now that pending status has disappeared without withdrawal. The issue we are having is that none of the pending requests we made for the top up are inner dashboard and we have no idea if it is being processed or worse case, all of them are being processed. Seems like an error in the dashboard. Phone support said there is no way to even confirm that we made the requests through the dashboard. That doesn't seem correct. Can you have a look and let us know what is going on?

floral osprey Dec 22, 2022, 8:10 PM

#

For issuing_card.updated webhooks, when the carrier is set to usps there is no tracking information in the webhook. Three questions

Is this a bug? Or are we not expected to get a tracking number for USPS
What logic does Stripe use internally to determine sending shipments via USPS vs FedEx?
Is there a mechanism by which we can force stripe to always use FedEx for our issuing accounts?

fiery stirrup Dec 22, 2022, 8:21 PM

#

Hi all. Jitpack seems to be down and I haven't been able to download the android SDK for several hours now. https://github.com/jitpack/jitpack.io/issues/5337

GitHub

Jitpack Server is down unable download any library broken our CI/CD...

https://www.jitpack.io/org/jitsi/react/jitsi-meet-sdk/maven-metadata.xml

raven berry Dec 22, 2022, 8:30 PM

#

Dose 3D rule enable or disable effect immediately ?

regal bison Dec 22, 2022, 8:31 PM

#

hi all, i have a question that i need help with , - the atlas account should be able to send bulk payments simultaneously (one click) to all connect accounts - if yes can someone please provide api - one time bulk payment to each user's wallet / connect account with one click , single api call for batch processing payments to different connect ac users

vocal wagon Dec 22, 2022, 8:33 PM

#

Hi, i have one question to application_fee of payment intents. Is it only possible in stripe connect to tell before the payment how much our platform wants?

barren ridge Dec 22, 2022, 8:45 PM

#

Hi, i have a question, is possible move the pending balance to available balance to make some testing with transfers? (Test Mode)

stray swift Dec 22, 2022, 8:51 PM

#

Hi, when I create a customer using stripe-php customers->create, I can expand the response and get tax information such as the "tax.automatic_tax" value. When I call customers->retrieve the response is not expanded the same way. and that data is not available. Am I doing something wrong?

near mulch Dec 22, 2022, 8:52 PM

#

Wacky question. Is it possible to develop a stripe app that charges automatic fees at varying times with varying $ amounts?

errant sphinx Dec 22, 2022, 9:09 PM

#

I'm having a lot of trouble with a payout. Please help

celest schooner Dec 22, 2022, 9:13 PM

#

Hello! Is it possible to get the issuing bank of a card through the API? We are looking into some fraud patterns and can see the issuing bank in the Stripe dashboard, but we don't see it available via the API.

leaden jewel Dec 22, 2022, 9:31 PM

#

        Amount:   stripe.Int64(1100),
        Currency: stripe.String(string(stripe.CurrencyUSD)),
    }
    params.SetStripeAccount("acct_1MCDn7GhCZPII3sx")
    p, err := payout.New(params)
    if err != nil {
        fmt.Println("ERROR")
    }

    fmt.Sprintf(p.ID)
    fmt.Println(p.ID)```
I have this payout code, (it fails because of insufficient funds, im expecting that) but it dosent output the ID of the payout nor does it output status of it

umbral thunder Dec 22, 2022, 9:49 PM

#

I am thinking of replacing Plaid's micro deposit feature with Stripe's automatic bank account validation (ABAV) for ACH, would this completely remove micro deposits for any bank?

earnest vine Dec 22, 2022, 9:50 PM

#

probably not the right place to ask but anyone has any idea how to reactivate stripe converting automatically usd to cad? Had it working before but now any payment still goes to my USD balance and is not converted to the CAD balance. (only have a CAD bank account linked, just removed the USD one)

tranquil escarp Dec 22, 2022, 9:59 PM

#

Yo, can someone help me to add "cash on delivery" payment method? I'm building little store using Next.js

ripe jasper Dec 22, 2022, 10:00 PM

#

languid crater Hello guys ! I'm Expo - React Native developer. My team and I are trying to buil...

@copper reef any news pls 😇 cuz I have same issue.

oak raptor Dec 22, 2022, 10:00 PM

#

How do mandates different from payment intents?

viral wave Dec 22, 2022, 10:11 PM

#

How can you view all charges or payment intents that a terminal has processed? I'm looking to get this data similar to how a non stripe terminal would have an end of day balance/summary that is printable

vagrant steppeBOT Dec 22, 2022, 10:13 PM

#

FRG

tidal rain Dec 22, 2022, 10:20 PM

#

hello I am tryng to update a payment intent before confirming it but when I change the amount to be charge I get the following error : Exception in thread "main" com.stripe.exception.InvalidRequestException: This PaymentIntent's amount could not be updated because it has a status of requires_capture. You may only update the amount of a PaymentIntent with one of the following statuses: requires_payment_method, requires_confirmation, requires_action.; code: payment_intent_unexpected_state. I am doing a payment intent I want to update the amount before charging thats the objective. any advice ?

hollow knoll Dec 22, 2022, 10:36 PM

#

Hi, i'm having an error come up that says that the customer doesn't have a payment method with the ID pm_1MHwgaATCXjCgCHXNWq14YFO I'm in my stripe dashboard and i can see the user with the id and i have my user saved in my database with that ID - not sure why its giving me that error - can you please help?

grand moss Dec 22, 2022, 10:50 PM

#

If I'm using stripe invoicing on behalf of an Express connected account, is there any way for that connected account to view the invoice details from the express dashboard? Something similar, but maybe not as featureful, as the Standard account invoices dashboard.

cinder bane Dec 22, 2022, 10:54 PM

#

is this deprecated await stripe.tokens.create ? for creating token for a connected account?

wraith fractal Dec 22, 2022, 11:04 PM

#

I'm currently trying to find an invoice whose last payment failed. I'm wondering how I can do that? Currently I'm doing this:

invoices := stripeClient.Invoices.List(&stripe.InvoiceListParams{
        Customer: stripe.String(customer.StripeID),
        ListParams: stripe.ListParams{
            Limit: stripe.Int64(listLimit),
            // Single is needed to fetch from a single page from the API:
            // https://github.com/stripe/stripe-go/issues/982.
            Single: true,
        },
    })

    for invoices.Next() {
        i := invoices.Invoice()
        // For failed payment invoices, status is open.
        if i.Status == stripe.InvoiceBillingStatusOpen {
            // TODO: not sure if we need another check
            // for the payment intent because we want to
            // specifically find invoices that failed payment.
        }
    }

But I'm not sure what I should look for after checking for invoice status === open.

versed frost Dec 22, 2022, 11:50 PM

#

Is there a way to create test transactions in test mode for Treasury Financial Accounts?

viral oyster Dec 23, 2022, 2:43 AM

#

Hello! When drawing a Stripe Subscription payment intent using <Elements><PaymentElement> in React, is there an option to display the total price that is calculated through Stripe based on 1) the product selected and 2) the quantity of product bought? Or does this have to be manually fetched from the Stripe product database and returned to React and displayed separately/custom?

vocal wagon Dec 23, 2022, 3:16 AM

#

Hi!

#

i need this input with coma

#

206,61 but i only see it with no coma

#

#

what can i do? i need the subtotal input to generate a invoice

vale gorge Dec 23, 2022, 4:28 AM

#

Hi
with regard to this conversation, #1055477259844190259 message Instead of getting the card can we collect the bank details from the customer while checkout, and please confirm after the first payment is that possibility can we handle direct debit from bank without checkout page?

cinder bane Dec 23, 2022, 4:37 AM

#

How can we preserve metadata from transfer & later in payouts ?

hollow nebula Dec 23, 2022, 4:50 AM

#

Hello when sending an invoice using dashboard (invoice is already in Open status) to multiple people, can we change the "Bill to" section in the invoice. Or once the invoice is not in Draft status, we can't change anything?

frozen hull Dec 23, 2022, 5:02 AM

#

Hello is it possible to implement Stripe Elements to Dynamics Portal? I tried to do this it does not seem to be working

solid wolf Dec 23, 2022, 5:05 AM

#

hey team, I'm listing payment history of a payer by listing all charges. However, how to tell if the charge is a pre-authorized payment? How to tell if the charge has an associated refund?

fathom geyser Dec 23, 2022, 5:13 AM

#

Hi Team, I am trying to integrate the Stripe subscription payment gateway into our web application. I have a few questions. Can someone from the dev team help me out ?

vocal wagon Dec 23, 2022, 5:34 AM

#

Hey i have a few questions in regards to my account can someone help me out?

viral oyster Dec 23, 2022, 5:35 AM

#

Hello! Is there an API (called from PHP) to my Stripe database that if I provide a specific Product ID that has already been created, I can get a 'product object' returned with information like the price and if it is on sale or has tax?

torpid verge Dec 23, 2022, 5:50 AM

#

Bruhhh , You Guys Are Idiot Or Something Else??

Screenshot_2022-12-22-23-44-16-726_com.android.chrome.jpg

tepid igloo Dec 23, 2022, 6:08 AM

#

Hi, our client in Canada can't save card on file when using stripe smart reader, the error message shew setup_fulture_usage cannot be used with card_present.
Does stripe support that in Canada, or I make some mistake?

tepid igloo Dec 23, 2022, 6:09 AM

#

tepid igloo Hi, our client in Canada can't save card on file when using stripe smart reader...

fast isle Dec 23, 2022, 6:22 AM

#

Hi Team, we are targeting a post-payment scenario, where customer first provides card details, then avails our service and then the payment is collected automatically using Invoice. Is there a way to verify the credit/debit card as part of 'SetUp Intent' or any other way, before the customer actually avails the service? That way we can safeguard against frauds or expired card issue

drifting acorn Dec 23, 2022, 6:37 AM

#

hi team I want my client to register on stripe but he is facing a problem registering his business on stripe can i get the number of any of your marketing team member or who so ever it may concern

quaint dune Dec 23, 2022, 6:42 AM

#

Hi team I have created one subscription and I want to update payment intent which is auto generated by subscription invoice and the details I want to update details like transfer_group, capture_method, shipping details. Can anyone help me on this? How can i update the payment intent with above details.

tough hemlock Dec 23, 2022, 6:50 AM

#

Looking help for Subcription canceled due to fail of payment

If they anyway Stripe able to push subcription canceled information to our system?

formal panther Dec 23, 2022, 7:05 AM

#

Hi please help me fix issue i am trying to pay using stripe but my card is declined.. it was working fine 2 days agao .. my bank say they approved it and merchant is saying contact stripe

#

😶

solar jackal Dec 23, 2022, 7:46 AM

#

hy can you please share test card to test apple pay for stripe

true jungle Dec 23, 2022, 7:49 AM

#

hey, may i know where can i get my endpoint key of stripe webhook?

neat sleet Dec 23, 2022, 7:52 AM

#

Hi Stripe Support,

Could you please share the list of the support bank cards in India?

cinder bane Dec 23, 2022, 8:04 AM

#

unable to make payout req_5BSiN6FtPk5Dzr

vocal wagon Dec 23, 2022, 8:15 AM

#

Hello, I am searching to solve my issue from yesterday, but I need some extra info/help on it.

patent python Dec 23, 2022, 8:29 AM

#

Hi Stripe Support,

I've implemented Stripe subscriptionSchedules with a forward start date for our insurance company. However I see that I can't set the billing_cycle_anchor for the scheduled subscription.

We need to send out the invoice 5 days prior to the scheduled Subscription becoming active.

Please advise on the same.

https://stripe.com/docs/api/subscription_schedules/create?lang=node

limber imp Dec 23, 2022, 8:32 AM

#

Hello everyone,
Thanks to Stripe commercial team, I've landed here, because I have a feasibility request for a client project. It's complex, so I'll try to explain it my best.
My client has a website developed with WordPress, and also a mobile app on iOS (Swift) and Android (Java), which is a webview of the website (using WebViewGold to develop the app). With this website comes a paid membership that offers the users specific features on the website and the app (which are similar, except for one that comes only on the app). The users can purchase their membership on the website and also the app. But with the new rules set by the App Store and the Play Store, we need to move to an in-app payment solution. And so, with these new rules, my problem comes. The management of the membership is done from the website side, but because the user can purchase the membership from the in-app solutions, It means that I'll have three places where I store the user membership (the website database and the stores), something I don't want. So my question is, does Stripe permits in-app payment via the stores and can Stripe work as conductor for the different element of the project to manage the memberships and centralize the logic ?
I know my request is a bit special, so every idea is welcome. Thank you all in advance ! 😄

cobalt axle Dec 23, 2022, 8:39 AM

#

Is there any way to send money to customers (i mean users with customer_id), other than using payout (since payout is only supported in US)?

soft crest Dec 23, 2022, 8:43 AM

#

Hi everyone, does anyone know how to translate this text?

#

dull ice Dec 23, 2022, 8:59 AM

#

Hey everyone, I'm setting up Stripe (with products and all) and adding PayPal as a separate payment method. Is it possible that if a customer pays with PayPal I can log the order in Stripe without collecting payment (to track etc)?

daring frigate Dec 23, 2022, 9:35 AM

#

Hi everyone hope you all doing well,

I’m using stripe saving card details functionality, in my frontend payment sheet i need to add the checkbox which says save card details how do i accomplish that.

I’ve attached the payment api below.

app.post("/payment-sheet", async (req, res) => {
try {

const customer = await stripe.customers.create();
const ephemeralKey = await stripe.ephemeralKeys.create(
  { customer: customer.id },
  { apiVersion: "2020-08-27" }
);
const paymentIntent = await stripe.paymentIntents.create({
  amount: 1000 * 100,
  currency: "inr",
  customer: customer.id,
  setup_future_usage: "on_session",
  automatic_payment_methods: {
    enabled: true,
  },
});
res.json({
  paymentIntent: paymentIntent.client_secret,
  ephemeralKey: ephemeralKey.secret,
  customer: customer.id,
  publishableKey: process.env.STRIPE_SECRET_KEY,
});

} catch (error) {
res.json(error);
}
});

quaint loom Dec 23, 2022, 9:46 AM

#

Dear Stripe Devs, I was wondering if you could assist me with integrating some payment methods.

For example, when I try to integrate SEPA, I get redirected to the page I've put as an image in this message. But from there, I literally have no clue what to do. I just use Wordpress, I'm not a coder so all the content on the page look just like hieroglyphs to me.

I'd greatly appreciate if someone could assist, advice or help me with what I should do to integrate it into my regular Wordpress site

Sincerely,
dq

fast isle Dec 23, 2022, 9:52 AM

#

Hi Team, we are planning to use SetUp Intent API. If we collect customer's card details today and we charge automatically on that using Invoicing, tomorrow if the same customer arrives, will he be able to see the previous card details on Stripe pages? Will he still be able to add a new card?

quick wasp Dec 23, 2022, 9:53 AM

#

i have a problem with a place order button

#

always disabled and not click

#

i have stripe last version and magento 2.3.4

fluid pine Dec 23, 2022, 10:02 AM

#

Hello team,
We would like to do Strong Customer Authentication (3ds) for an amount higher than 0 without triggering an Authorization (without reserving funds in the customer’s bank).
Is that possible with Stripe?

limber seal Dec 23, 2022, 10:18 AM

#

Hi friends
I'm not a developer, I have a small issue that I don't understand how to solve
I have added metadata to the product
I added a webhook, when I do payment, the metadata value appears empty in the webhook
How to solve it?

green hare Dec 23, 2022, 10:34 AM

#

Hi team , i'm try to handle the Checkout success page, but the call to checkout->sessions->retrieve($_GET['session_id']); returned the custom value empty ([customer] => ) .
so i cant call the customers->retrieve for get its info.
So the question is : why the customer value is null? what might be the problem? ps: i'm in the test environment... thx for the help

dire acorn Dec 23, 2022, 10:38 AM

#

Hello, I'm currently working on the Stripe APIs and its working fine.

I just want to ask what's the best approach for this.

This is our flow currently

We subscribe to a Plan using a 3D card, we pass "payment_behavior=allow_incomplete" (https://api.stripe.com/v1/subscriptions)
Then we get the invoice details using this API - https://api.stripe.com/v1/invoices/in_1MI8EALlkdPoC87spOYPJC3Z
then we get the intent details using this API - https://api.stripe.com/v1/payment_intents/pi_3MI8EALlkdPoC87s15W9oHXl, where we could find hooks URL where user could complete the payment (next_action.use_stripe_sdk.stripe_js)

So question.

Is there any way to make the process short or how can I get the confirmation URL immediately? Is there any other API?

remote trench Dec 23, 2022, 10:48 AM

#

Hi, I'm working on saving a card using setupIntents and Payment Element. I noticed that the stripe library calls the SetupIntent confirm endpoint without any intervention. When I retrieve the SetupIntent object afterwards, the mandate value is null for it. Is that normal or should I call the confirm endpoint manually and pass the mandate_data to it?

abstract kiln Dec 23, 2022, 10:57 AM

#

hi can any support team can come on a chat

cinder bane Dec 23, 2022, 11:12 AM

#

balanceTransaction {
id: 'txn_3MI5zoGAMQUY18Un1jtk3dDm',
object: 'balance_transaction',
amount: -1000,
available_on: 1672358400,
created: 1671781956,
currency: 'usd',
description: null,
exchange_rate: null,
fee: 0,
fee_details: [],
net: -1000,
reporting_category: 'transfer',
source: 'tr_3MI5zoGAMQUY18Un1MI6biix',
status: 'pending',
type: 'transfer'
}
for this response if i try to add the date available_on: 1672358400,
it gives me this date Tue Jan 20 1970 13:53:01 GMT+0530

vernal trail Dec 23, 2022, 11:20 AM

#

Hi

solemn crane Dec 23, 2022, 11:39 AM

#

Hello there,
I'm using Stripe for 2 different shops (different domains) and I have an webhook for each of them

#

how is Stripe sending the webhook? Is there any way to tell the paymentIntent to use a certain webhook (by secrt or id)?

#

the problem is that I made a payment via website #1 but the event notification came only on webhook #2

hoary bridge Dec 23, 2022, 11:42 AM

#

Hello, I need help with the below scenario. What should I use?

Suppose I am having $30 product whose type is subscription-based and expect payment every month's 1st date. Now I have two scenarios:

If the user purchases a product on the 15th of the current month, first it should take $15 for the current month and from the 1st of next month it should charge $30
If the user purchases a product on the 1st of the current month, it should take $30.

Thanks in advance.

peak jasper Dec 23, 2022, 12:15 PM

#

Hello

dense radish Dec 23, 2022, 12:53 PM

#

It seems stripe does not support multiple billing email addresses for a customer. What is the recommended way to cc all billing related emails (invoices, payment, subscription renewal etc) to multiple customer emails?

smoky pasture Dec 23, 2022, 12:58 PM

#

hello everyone, I have a question regarding invoice creation after checkout session

nocturne bobcat Dec 23, 2022, 1:16 PM

#

Hi All,

How we can get the payment succeed or payment failure response after checkout.
Checkout I have did it by Card Element.

obtuse jay Dec 23, 2022, 1:36 PM

#

hello i try to share customers on different connected account but i think i miss something, maybe someone can help me ?

willow canyon Dec 23, 2022, 1:50 PM

#

We are building a custom Stripe App for our client.
The issue we are having is related to the TextInput component with the type number.

When that field is focused and when the user scrolls over it it changes the value of the field. That is expected by default, but can be overwritten using onWheel prop. That prop is not available in the TextInput spec.

Is there a way to disable scroll on TextInput field?

proper bronze Dec 23, 2022, 2:23 PM

#

hi good morning, I'd like to prevent accepting payment_methods which will need to participate in 3d secure, is it possible to know prior to using it that it is subject to a 3d secure flow?

hoary pecan Dec 23, 2022, 2:27 PM

#

Good morning everyone. I was trying to help someone add a custom Tax on to their Online payments. I was trying to run a test with this but all the tests I was running I was not seeing the Taxes being applied. I was doing the Exclusive to show the tax. But still nothing. Am I missing something that needs to be applied for the tax to the payment?

vocal wagon Dec 23, 2022, 2:34 PM

#

Hello. How i can connect Invoice with Payment Intent ? My flow would be to create invoice -> invoice items -> payemt intent -> process payment.

pulsar belfry Dec 23, 2022, 2:34 PM

#

Hello , I have set a payment schedule on one of my connected accounts to 30days and now I want to get the pending balance right now ( or in 7 days) , Can someone help me please?

elder gyro Dec 23, 2022, 2:50 PM

#

Could you do something like this in stripe

green hare Dec 23, 2022, 2:57 PM

#

Hi team, can i modify the price on active recurring subscription?

glad snow Dec 23, 2022, 3:10 PM

#

Hello- question about accessing Customer objects. Imagine I create a new customer object at checkout initiation with a given user's email, passed in from a request from the frontend. Then, the user does checkout, and on the checkout page enters ANOTHER email. How should I access existing customer data for that user after checkout (like via webhooks), given that I can't access it with stripe.customers.list with the new email they enter during checkout?

visual harbor Dec 23, 2022, 3:12 PM

#

Hi team, is there anyway to know that a payment intent has paid out or not? Or is there any API to get the payments that included in a Payout object?

elder gyro Dec 23, 2022, 3:18 PM

#

Error: "We cannot verify your identity
The date of birth you provided indicates you are under our minimum supportable age. Unfortunately, we cannot verify your identity."

main ivy Dec 23, 2022, 3:21 PM

#

Hi team, a question about subscriptions. We are a booking company and we offer a long-term stay, to secure the property owner's convenience we want to charge the customer for the first month as an initial payment and then charge them on the next billing cycle which is dependent on the date they move to the property.

So example data is as follows:

Price: 1000USD per month
booking date: Dec 23, 2022
start date: Jan 1, 2023
end date: March 31, 2023

from the example above, we want to charge the customer on Dec. 23 2022 which is the booking date and we want the next charge to be on Feb. 01, 2023 because the payment on Dec. 23 2022 is for the first month which is from the Jan 1, 2023(startDate) and we just took it early. Thanks in advance.

obtuse flame Dec 23, 2022, 3:21 PM

#

GM, I'm having an issue in a checkout.session.completed event. I'm not getting the metadata in the webhook, but when I check the logs I can see the metadata in the event Request POST body. I'm using the SubscriptionData metadata property. Any help please?

hollow knoll Dec 23, 2022, 3:25 PM

#

How can i have a user save a credit card but be able to use their customer ID - the customer id is saved when they create a free membership to the app, i would like to use that customer id that was provided to them initially.

rotund pendant Dec 23, 2022, 3:47 PM

#

Hi there, is it possible for 1 client payment to be split 50/25/25 and be sent to 3 separate stripe accounts?

viral spoke Dec 23, 2022, 3:57 PM

#

Hey, if I provide a customer , do I need to prive a shipping adress or will it be automaticaly be collected be the provied customer: https://stripe.com/docs/api/payment_intents/create
?

Stripe API reference – Create a PaymentIntent – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

mossy bison Dec 23, 2022, 4:16 PM

#

Hello there! If I retrieve a customer including {expand: ['subscriptions'] } and I am not seeing any tiers information in the response, am I doing something wrong? Do I need to explicitly request to expand tiers data somehow? (this customer has a subscription with billing_scheme: 'tiered', tiers_mode: 'graduated', but I see no data about the specific tiers)

fathom geyser Dec 23, 2022, 4:19 PM

#

Hi Team, in stripe can a product have multiple prices? We in our product have multiple prices for different customers.

twilit cloud Dec 23, 2022, 4:59 PM

#

Hello!! I have a question about marking an invoice as void using the API.

I have a draft invoice that I want to void it. I marked the invoice as finalized using this endpoint https://stripe.com/docs/api/invoices/finalize, and after that I marked the finalized invoice as void using this endpoint https://stripe.com/docs/api/invoices/void.

I want to know if in some of these two steps (mark a invoice as finilized and mark a invoice as void) an email is sent to the customer. Can someone help me?

frosty ravine Dec 23, 2022, 5:10 PM

#

Hi Stripe team, I'm seeing an issue when I create a subscription and pass in the proration_behavior: "none" parameter along with cancel_at: xxx, it appears this parameter is ignored by Stripe when the subscription cancels and the final amount is prorated. The parameter doesn't show up on the subscription object, and then when the subscription is canceled, the final amount is prorated despite not intending for it to be prorated.

The first payment is correctly un-prorated. This happens whether or not I include a billing_cycle_anchor.

How can I make sure that proration is not applied to a final month?

wide peak Dec 23, 2022, 5:26 PM

#

Hi! We're exclusively using Stripe Checkout (no Stripe Elements/client side integration), and yet we see a "Publishable key" in use in our account. If we delete it, another one gets automatically created. What is this behavior? Is it documented anywhere?

vocal wagon Dec 23, 2022, 5:32 PM

#

I want to use the same account id in stripe that I have for a user in firebase, is this possible? (android studio kotlin)

obtuse crown Dec 23, 2022, 5:39 PM

#

say if i am using checkout for subscriptions and i would like to add metadata to the subscription object and all invoices regarding that subscriptions, is this possible

fiery stirrup Dec 23, 2022, 5:43 PM

#

Hi all. I am working with the Terminal SDK and when trying to init the Terminal, I am getting the following error in Android: getSerial: The uid 10022 does not meet the requirements to access device identifiers.. Am I missing some permission? I am following the guide from https://stripe.com/docs/terminal/quickstart?platform=android&reader=m2

Accept in-person payments

onyx frigate Dec 23, 2022, 5:54 PM

#

Hi all! I was wondering which event I should listen to so I can know when an express connect account has been created?

dusky temple Dec 23, 2022, 6:05 PM

#

I need to figure out how to get past a card details not complete error message

#

For an android

normal sand Dec 23, 2022, 6:06 PM

#

Hi - Is there a way to bill someone a single charge, at a future date? Similar to Stripe's "trial_end" for subscriptions, but for a non-subscription one time charge?

nocturne moat Dec 23, 2022, 6:14 PM

#

Hello,
We are working on creating a subscription program using Stripe Subscriptions. I have a very specific question.

When setting up payments for customer's subscription at the subscription connect account level, we first create customers and payments at platform level.
Then we clone the payment method to the subscription connect account, make a copy of the customer from platform level to subscription connect account and set up intent on the cloned payment method with the connect customer ID.
Do we need to create a set up intent on the cloned payment method for the customer to be billed for subscription? Also our current understanding is that to attach the cloned payment method to the copied customer, we need to use set up intent API call. Is this correct? or is there any other way we can add the cloned payment to the copied customer (connect level) directly with other API calls?

ionic onyx Dec 23, 2022, 6:26 PM

#

Hello!

#

From where can I add on my one page, check-out page?

tidal wind Dec 23, 2022, 6:31 PM

#

Hi, are there updates to the authentication flow. We are now getting an error saying we need to add bearer auth

nocturne moat Dec 23, 2022, 6:43 PM

#

@languid tulip I have tried using attach payment without set up intent at connect level for subscription as we discussed and I see this error when for US bank accounts when I try to charge for the subscription

pliant ermine Dec 23, 2022, 7:08 PM

#

Hi Everyone, is it possible to setup a Bank debits and transfers through payment link?

drowsy tulip Dec 23, 2022, 7:09 PM

#

Any ideas how I can get the ACH transfer option to show up on a checkout page?

visual bramble Dec 23, 2022, 7:10 PM

#

I've tried three of these Stripe Terminal Test Cards with by new BBPOS WisePop E terminal. The account is in test mode and when I try tap payments it just beeps a bunch at me. When I try chip payments it just says "chip read error"

obsidian jasper Dec 23, 2022, 7:32 PM

#

is there some sort of link / way that instead of the basic stripe panel redirects you to googlepay for example
(It acts like you choose that already, aka a direct link to gpay payout or apple pay etc)

glacial totem Dec 23, 2022, 7:38 PM

#

👋

dusky marlin Dec 23, 2022, 7:59 PM

#

How do I list all the amounts I have received in my wallet?

fiery stirrup Dec 23, 2022, 8:42 PM

#

Hi all. I am working with the Terminal SDK and I am able to see a list of Readers when working from an emulator. Now, when testing on my phone with a test M2 reader, it's returning nothing. Can someone help me?

viral spoke Dec 23, 2022, 8:49 PM

#

Hey, have you changed something with the authentification? I can't do any stripe request, but do it the same, like I done... 🤔

tribal berry Dec 23, 2022, 8:54 PM

#

How do i disable the production mode ?

cinder bane Dec 23, 2022, 9:04 PM

#

How to check if an account is restricted ? using retrive account

pearl jetty Dec 23, 2022, 9:20 PM

#

as for create session api,it can be linked later using the ckeckout session id to manage billing innit? so i have to save that checkout session id somewhere to be able to have a manage billing button somewhere else?

limpid current Dec 23, 2022, 9:26 PM

#

A few questions about payment links:

Am I able to make a payment link a one time use?
I want to be able to track a payment from stripe to a unique identifier on my website. Is there some kind of metadata I can use with payment links?
Is there a limit to the number of payment links I can have?

thick pulsar Dec 23, 2022, 9:37 PM

#

I need help following this. I haven't the slightest clue. https://stripe.com/docs/js/payment_methods/create_payment_method

Stripe JS Reference

tawny pivot Dec 23, 2022, 9:39 PM

#

Good afternoon. I have a SetupIntent that is giving back a requires_payment_method Status. I am not sure why this is the case. We haven't seen this before and I assume there is some other data we need to collect?

pearl jetty Dec 23, 2022, 9:58 PM

#

how to retrieve a product name from subscription?

zenith creek Dec 23, 2022, 10:16 PM

#

Afternoon! I'm trying to preview the cost for adding a seat to a subscription (that may possibly have a discount) during the current period. I had an approach with stripe.invoices.retrieveUpcoming, but it fell apart when using a subscription with a schedule. The method seems to always try to preview the cost for the next phase instead of the current one. Has anyone found a reliable way to preview subscription changes for the current billing cycle?

subtle crown Dec 23, 2022, 10:31 PM

#

whats the differnence between captured and paid?

vocal wagon Dec 23, 2022, 10:36 PM

#

I'm trying to set up a lyft style app where the driver adds his bank account info and can be paid out by Stripe... this is where I'm at but I don't know what this back-end url is supposed to link to

oak raptor Dec 23, 2022, 10:44 PM

#

When I am using PaymentIntents with the Stripe API, the card get's added twice to the customer.

steep lagoon Dec 24, 2022, 12:25 AM

#

Hello, can someone who is an expert with stripe please ask me a few questions?

oak raptor Dec 24, 2022, 12:28 AM

#

Does setup_future_usage attach a payment method to the customer?

minor cipherBOT Dec 24, 2022, 1:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

shell raptor Dec 24, 2022, 1:49 AM

#

Hi I can't access my money on my stripe account because its not accepting any of my documents. I do not have a passport or an expired one even and I can't afford to just go out and get one. I have a garda issued age card and my birth certificate. That is all. I spent all of my money for Christmas and I really need the money locked in my stripe account. Please help me.

minor cipherBOT Dec 24, 2022, 2:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

reef bobcat Dec 24, 2022, 3:59 AM

#

if you have a quantity of 1 and are using a priceID, is there a reason why the amount is required? Or how would you programmatically calculate the amount via the stripe productID rather than needing to generate this in the background for Stripe?

minor cipherBOT Dec 24, 2022, 3:59 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

modern egret Dec 24, 2022, 4:15 AM

#

i want help what is this problem

minor cipherBOT Dec 24, 2022, 4:15 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

near sphinx Dec 24, 2022, 4:44 AM

#

Hello why isnt Klarna working for my customers

#

How long does a payment take to go through

#

Are there any instant pay options

fathom geyser Dec 24, 2022, 4:56 AM

#

Hi Team, I am getting "The search feature is temporarily unavailable in your region" when I try to search a customer using .net library

minor cipherBOT Dec 24, 2022, 5:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

urban notch Dec 24, 2022, 5:27 AM

#

Hello.
We're working on the integration with our platform app where end-user buyers can buy (one-time payment) products from our sellers (like Shopify).
Now, we've got a plan with the following specifications:

use a connected account (standard type) for each seller
create a customer under the connected account for each end-user buyer
charge the customer by direct charges (and get some fees)
want to use confirmPayment method implemented on stripe library, because, to our understanding, this resolves authentications (like 3D Secure) for us on frontend when it is required
want to use invoices that have information about the purchased prices (so that we can know and record the detail of the purchase easily), which we think is feasible by adding prices as invoice items to invoices.

The problem is that we couldn't find any example or documentation that makes both 4 and 5 possible.
Currently, we're considering creating draft invoices, adding invoice items with price ids, and paying invoices, all manually (where 4 is not realized).
Can you help us?

hoary bridge Dec 24, 2022, 5:43 AM

#

Hello,

I want to transfer the subscription from the old stripe account to the new stripe account and then resume the billing. What will be the best way I can do this?

minor cipherBOT Dec 24, 2022, 6:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

near sphinx Dec 24, 2022, 6:49 AM

#

What countries does third party Klarna cover

minor cipherBOT Dec 24, 2022, 7:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Dec 24, 2022, 7:06 AM

#

hello, i need some help

#

anyone can help me please

#

my english is not very good so soory

minor cipherBOT Dec 24, 2022, 8:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dreamy karma Dec 24, 2022, 10:11 AM

#

HI Team , i am using Invoices API to retrieve all invoices of specific subscription so how it's possible to retrieve only paid invoices

minor cipherBOT Dec 24, 2022, 10:11 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

acoustic lion Dec 24, 2022, 10:21 AM

#

I am not getting response in Flutter while completing the payment through stripe payment link.

#

The url is opening in browser. Its not returning any response on successful payment

#

{"error":{"message":"Unrecognized request URL (POST: /test_aEUdUPg3i2c6fAIdQQ). Please see https://stripe.com/docs or we can help at https://support.stripe.com/.","type":"invalid_request_error"}}

Documentation

Explore our guides and examples to integrate Stripe.

minor cipherBOT Dec 24, 2022, 11:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Dec 24, 2022, 11:03 AM

#

can someone help me?

#

#help

#

#help
can someone help me

#

#dev-help

#

Help

#

#help

vocal wagon Dec 24, 2022, 11:37 AM

#

I want helo now

#

Help

copper kraken Dec 24, 2022, 11:41 AM

#

Hello, I am using Adalo (no-code platform) and I developed an app with monthly subscription. The problem I am facing is that, the Action to cancel the subscription is not working (it does in test, but not in live mode). Has anyone faced this problem or know how to solve it?

Captura_de_pantalla_2022-12-24_a_las_12.38.13.png

Captura_de_pantalla_2022-12-24_a_las_12.38.21.png

wise quarry Dec 24, 2022, 11:50 AM

#

Hello.

#

Hello.

I am trying to integrate an　reffere system into my website.

We intend to use the Separate Charges and Transfers method.
My account type is Express.
Technical libraries used are Node.js, React and Next.js.

The website (platform) allows sellers (consolidated accounts) to publish referral links on their product pages.

The referrer (let's say, Mr. B) sends the referral link via social networking service (SNS).

Mr. C, who has seen the social networking site, goes to the product page from the referral link and purchases the product.

The payment made by Mr. C is transferred to the seller (consolidated account), the introducer (Mr. B), and the platform.

We are currently testing this system by registering the seller with Destination.
Application feeamount, so that the platform also receives a commission.
We are planning to build an affiliate system by registering referrers (with Stripe linked to them) there.

Currently, we have confirmed that Destination will transfer the money to the seller and the platform commission will be received.
Now we would like to transfer the money to the referrer's Stripe account.

However, the implementation of the code is not working.

Can you please tell me how to do this?

How do I combine stripe.checkout.sessions and MultipleTransfer?
I am using stripe.checkout.sessions on the success page and really want to combine them.

wise quarry Dec 24, 2022, 11:54 AM

#

wise quarry Hello. I am trying to integrate an　reffere system into my website. We intend ...

I'm code.

export const refEnrollment3 = async (req, res) => {
try {
// check if course is free or paid
const course = await Course.findById(req.params.courseId)
.populate("instructor")
.exec();
if (!course.paid) return;
const refuser = await User.findOne(req.params.from);
// application fee 30%
const fee = (course.price * 30) / 100;
// referral fee
const referral_fee = Math.round(course.price.toFixed(2) * 3);
// instructor fee
const instructor_fee = Math.round(course.price.toFixed(2) * 3);
// console.log("referral_fee => ", referral_fee);
// console.log("instructor_fee => ", instructor_fee);

const session = await stripe.checkout.sessions.create({
  payment_method_types: ["card"],
  // purchase details
  line_items: [
    {
      price_data: {
        product_data: {
          name: course.name,
        },
        currency: "jpy",
        unit_amount: Math.round(course.price.toFixed(2) * 100),
      },
      quantity: 1,
    },
  ],
  mode: "payment",
  // charge buyer and transfer remaining balance to seller (after fee)

  // redirect url after successful payment
  success_url: `${process.env.STRIPE_SUCCESS_URL}/${course._id}`,
  cancel_url: process.env.STRIPE_CANCEL_URL,
});
// console.log("SESSION ID => ", session);
// Create a Charge:
const charge = await stripe.charges.create({
  unit_amount: Math.round(course.price.toFixed(2) * 100),
  currency: "jpy",
  source: "tok_visa",
  source_transaction: "REF_ORDER",
});

// console.log("SESSION ID => ", session);
// console.log("charge ID => ", charge);

wise quarry Dec 24, 2022, 11:54 AM

#

wise quarry I'm code. export const refEnrollment3 = async (req, res) => { try { // c...

// Create a PaymentIntent:
const paymentIntent = await stripe.paymentIntents.create({
amount: course.price,
currency: "jpy",
transfer_group: "REF_ORDER",
});
// Create a Transfer to the connected account (later):
const transfer = await stripe.transfers.create({
amount: 7000,
currency: "jpy",
destination: course.instructor.stripe_account_id,
transfer_group: "REF_ORDER",
});
// Create a second Transfer to another connected account (later):
const secondTransfer = await stripe.transfers.create({
amount: 2000,
currency: "jpy",
destination: refuser.stripe_account_id,
transfer_group: "REF_ORDER",
});

await User.findByIdAndUpdate(req.user._id, {
  stripeSession: session,
}).exec();
res.send(session.id);
// console.log("paymentIntent=> ", paymentIntent);

} catch (err) {
// console.log("PAID ENROLLMENT ERR", err.message);
return res.status(400).send("Enrollment create failed");
}
};

minor cipherBOT Dec 24, 2022, 12:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

queen portal Dec 24, 2022, 12:06 PM

#

Please help

#

I cannot sign in to my account after changing my phone number

#

I am the account holder and need to log in my dashboard to check for payments

blissful basin Dec 24, 2022, 12:12 PM

#

hi i am trying to create bank account for us account and i have trouble with this. I am missing two parametres to be valid accont Bank account or debit card Owner's address
when i am looking at documentation here https://stripe.com/docs/api/external_account_bank_accounts/create#account_create_bank_account-external_account-object i see that i should use object for bank account or debit card. but in node js interface BankAccount { account_holder_name?: string; account_holder_type?: BankAccount.AccountHolderType; account_number: string; account_type?: BankAccount.AccountType; country: string; currency?: string; routing_number?: string; } i dont have this parametr

minor cipherBOT Dec 24, 2022, 1:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

willow spruce Dec 24, 2022, 1:37 PM

#

I want to get subscription usage with subscriptionlist method, is it possible?

minor cipherBOT Dec 24, 2022, 2:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

carmine bear Dec 24, 2022, 2:42 PM

#

Hi ! So, the we are building a marketplace. In this, users have a connected account. And the frontend is in React.
The question is as follows: I need to fetch the balance for a give user's connected account.

Can I use Stripe's js sdk + public-key + connected-account-id to fetch the balance directly from the frontend (React) ?

OR

will I have to create our API and use the connected-account-id + secretn-key on the server, and fetch the balance through our server-api ?

minor cipherBOT Dec 24, 2022, 3:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

slate mason Dec 24, 2022, 3:20 PM

#

I am building solution having Connected Account feature. Working in Test Mode. Using secret _test_key. Created an account for a service provider of a platform using an API. I can get that Account using an API but cannot find it on portal.
1- Can I not see my test data on Stripe portal even on Test Mode?
2- I am checking it at: https://dashboard.stripe.com/connect/accounts/overview
Should I check it somewhere else ?

versed spruce Dec 24, 2022, 3:36 PM

#

Hello, is there any ETA for when stripe will fix the issue I assume most people from European countries are facing right now buying through your website.
EU recently updated our privacy/GDPR laws, this forced all websites that takes our cards to confirm it via BankID https://www.bankid.com/
I'm assuming stripe has never done this before, or just hasn't updated it, because now its just telling us to contact our issuer, but Swedbank https://www.swedbank.se/ which I'm using says there hasn't even been an attempt to withdraw cash, so the issue is solely on your side, not theirs, and this GDPR update has bricked other payment methods such as paying off apartment rent online etc, so its not too far fetched that stripe has same issues.
I noticed this issue 1 week ago, but I fear that it can have been there for much longer for other customers.
I am time limited because I need to buy something that is on sale for a massive amount, and their sale ends on 1st of January.

BankID

Med snabb och säker identifiering möjliggör BankID ett modernt och tillgängligt samhälle.

Vi erbjuder tjänster inom bank och försäkring för privatpersoner och företag, samt har ett stort samhällsengagemang. Gör det enkelt att spara, betala och låna!

marble hare Dec 24, 2022, 3:55 PM

#

Hello, i am missing current payments and invoices from my account. My Stripe account is connected to my acuity scheduling and on the scheduling app it says paid in full and when i go to stripe to verify the funds i cannot find them. Can you help me verify my funds?

sweet jolt Dec 24, 2022, 3:56 PM

#

Hello is it possible to create a product with a negative price? Like we rent items for 25/month, but per order of that item the customer gets 0,50. So after 10 orders the invoice should be 25 -5. But how can I make a product that contains the price of "-0,50".

minor cipherBOT Dec 24, 2022, 4:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

fathom geyser Dec 24, 2022, 4:14 PM

#

Hi Team, Any admin available to support?

minor cipherBOT Dec 24, 2022, 5:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

north terrace Dec 24, 2022, 5:03 PM

#

There is some issue with my dashboard settings everytime it shows this error - {"error":{"message":"No such price: "some price id"}}

minor cipherBOT Dec 24, 2022, 6:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

vocal wagon Dec 24, 2022, 6:05 PM

#

Hey! Im wondering if Stripe is going to be charging me for a percentage of my sales through the Squarespace website I just built?

#

I know this is a basic question but I would appreciate the help!

ashen verge Dec 24, 2022, 6:38 PM

#

hey how do i destructure the customer responce im getting ```{id=cus_LVtC39JZPBPHaU, object=customer, address=null, balance=0, created=1650037823, currency=null, default_currency=null, default_source=null, delinquent=false, description=null, discount=null, email=springer18@gmail.com, invoice_prefix=A8566E4B, invoice_settings={custom_fields=null, default_payment_method=null, footer=null, rendering_options=null}, livemode=false, metadata={}, name=null, next_invoice_sequence=1, phone=null, preferred_locales=[], shipping=null, tax_exempt=none, test_clock=null}

minor cipherBOT Dec 24, 2022, 7:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

marsh narwhal Dec 24, 2022, 7:28 PM

#

I need help logging into my account

minor cipherBOT Dec 24, 2022, 8:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

zinc solar Dec 24, 2022, 8:09 PM

#

Hi there! I was attempting to set up withdrawals on my Throne account, however when I went to log into my Stripe account, I was met with this error message in my browser. I can't even open the Stripe site - it just redirects me to this popup

minor cipherBOT Dec 24, 2022, 9:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

rare steppe Dec 24, 2022, 9:59 PM

#

myaccount was change to a card i never seen or used before what do i do

minor cipherBOT Dec 24, 2022, 10:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

leaden jewel Dec 24, 2022, 11:20 PM

#

is it possible to disable automatic payouts through API?

minor cipherBOT Dec 24, 2022, 11:20 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

void vine Dec 25, 2022, 12:39 AM

#

Hello can any people help me?

minor cipherBOT Dec 25, 2022, 12:39 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

minor cipherBOT Dec 25, 2022, 1:19 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rigid heart Dec 25, 2022, 3:56 AM

#

Yo! I was wondering if anyone knew how i would go on to do this following task:
*I have multiple connected express accounts, which all need a "receipt" or any kind of proof of deposit of money with every payout they receive. What would be an automated way to provide this, preferably by sending the connected express accounts that "receipt" by email, in pdf or any other suitable format.

minor cipherBOT Dec 25, 2022, 3:56 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

minor cipherBOT Dec 25, 2022, 5:35 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

teal dove Dec 25, 2022, 5:43 AM

#

Hello guys, Merry Christmas
I have used Stripe Connect Express to power our marketplace and facilitate payments.
We have a 3-sided marketplace.

Example case:
User 1 is Brands selling pet products.
User 2 is Pet Influencer promoting the brand's pet products to sell them to their followers.
User 3 is the follower purchasing pet products from the influencer's link-in-bio.
User 1 brands usually work with multiple influencers to market their products.

Payment flow:
User 3 (follower) purchases a $100 product from User 2 (influencer's link-in-bio)
User 2 will receive a 10% commission from the product for sales
So $10 will be sent to the influencer
And User 1 (Brand) will get the rest $90

For this, I have to use separate charges and transfers
Stripe recommends express or custom connected accounts for that
And as I am the solo developer, my options are cut down to express accounts only

Brands are happy to finish their connected account's full onboarding.
The problem I am facing is that these influencers don't want to go through full express onboarding before selling any product.
So is it possible to let them make sales without fully onboarding these influencers? And ask them to onboard once they want to take their payout.

minor cipherBOT Dec 25, 2022, 6:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

long horizon Dec 25, 2022, 6:14 AM

#

help me setup fpx payment

minor cipherBOT Dec 25, 2022, 7:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

wicked sail Dec 25, 2022, 7:23 AM

#

i am working on rent site. this site working only in usa . i want renter transfer fund to landlord using their bank account . how i can do this thing using laravel. please help me.

minor cipherBOT Dec 25, 2022, 8:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

teal dove Dec 25, 2022, 10:42 AM

#

wicked sail i am working on rent site. this site working only in usa . i want renter transfe...

Use Stripe Connect
Direct transfers
Standard stripe connect account

minor cipherBOT Dec 25, 2022, 10:42 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

wicked sail Dec 25, 2022, 10:52 AM

#

teal dove Use Stripe Connect Direct transfers Standard stripe connect account

but stripe support say, customer to customer fund transfer not possible through stripe. what i do ?

minor cipherBOT Dec 25, 2022, 11:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Dec 25, 2022, 11:10 AM

#

Hello, dear supporter's, i am trying to convert these fund's DKK to USD, how can i do that?, i have 5 DKK how could i convert it to the usd side.

chrome skiff Dec 25, 2022, 11:34 AM

#

vocal wagon Hello, dear supporter's, i am trying to convert these fund's DKK to USD, how can...

Switch to manual payouts, create an usd transfer from the dkk funds

vocal wagon Dec 25, 2022, 11:46 AM

#

chrome skiff Switch to manual payouts, create an usd transfer from the dkk funds

It,s already manual payouts but what do you really mean about create an usd transfer from the dkk fund?

tropic estuary Dec 25, 2022, 11:46 AM

#

Hello everyone,,please help me,I don't know what else to do, maybe I missed something please look

vocal wagon Dec 25, 2022, 11:46 AM

#

How can i do that

unique juniper Dec 25, 2022, 11:48 AM

#

Hello. What webhooks are relevant when using Stripe Subscriptions?

I want to get notified when:

new subscription created & paid
current subscription renewed
current subscription expired

chrome skiff Dec 25, 2022, 11:49 AM

#

vocal wagon How can i do that

Balance section of the dashboard. Ask support if you're having trouble with it

chrome skiff Dec 25, 2022, 11:50 AM

#

unique juniper Hello. What webhooks are relevant when using Stripe Subscriptions? I want to ge...

You need to set up your webhook endpoint to listen to these events

unique juniper Dec 25, 2022, 11:50 AM

#

Yes I know, that is why I am asking which events these are.

still egret Dec 25, 2022, 11:51 AM

#

How can I test VPA integration with stripe js client? https://stripe.com/docs/js#stripe_create_payment_method-paymentMethodData-upi[vpa]

Stripe JS Reference

chrome skiff Dec 25, 2022, 11:51 AM

#

Lemme see if i can find something in the API reference

minor cipherBOT Dec 25, 2022, 12:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

stuck glen Dec 25, 2022, 12:36 PM

#

hello

#

can somebody help me with integrating stripe into my mern stack marketplace?

chrome skiff Dec 25, 2022, 12:42 PM

#

unique juniper Hello. What webhooks are relevant when using Stripe Subscriptions? I want to ge...

here
https://stripe.com/docs/api/events/types

#

look at the customer.subscription events

minor cipherBOT Dec 25, 2022, 1:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

mild hemlock Dec 25, 2022, 2:23 PM

#

Hello everyone, merry christmas, I'm getting the good old requires_payment_method error in my flutter app when trying to confirm a paymentIntent. I've collected the user's payment method and am passing the clientSecret and paymentmethodID to the function. Idk what I'm doing wrong, I can share the code if ppl speak dart/flutter

minor cipherBOT Dec 25, 2022, 2:23 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

wintry kelp Dec 25, 2022, 7:14 PM

#

Hi! I want to integrate stripe checkout with woocommerce theme. When client choose button checkout in the basket i want to redirect client to stripe checkout: https://checkout.stripe.dev/preview Can someone help me?

Explore Stripe Checkout

Preview some of the features available in our prebuilt, hosted payment page.

minor cipherBOT Dec 25, 2022, 7:14 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

minor cipherBOT Dec 25, 2022, 8:45 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

safe wyvern Dec 25, 2022, 9:55 PM

#

Hey, I got a new phone and with that I lost my old 2fa methods I have my login and same phone number but I want to update the auth app, how would I update this information for stripe

minor cipherBOT Dec 25, 2022, 9:55 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

umbral roost Dec 25, 2022, 10:51 PM

#

Why can’t I gen more virtual cards?

minor cipherBOT Dec 25, 2022, 10:51 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

grave plinth Dec 25, 2022, 10:59 PM

#

📎 INV-2.pdf

minor cipherBOT Dec 25, 2022, 11:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lime kraken Dec 25, 2022, 11:49 PM

#

umbral roost Why can’t I gen more virtual cards?

They reduced it for everyone looks like. One of their key products and they just reduced rate limits for card generation for all of us:) awesome isnt it

grave plinth Dec 25, 2022, 11:53 PM

#

@stoic glen

minor cipherBOT Dec 26, 2022, 12:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

umbral roost Dec 26, 2022, 1:24 AM

#

lime kraken They reduced it for everyone looks like. One of their key products and they just...

Yep really helpful for me😔

minor cipherBOT Dec 26, 2022, 1:25 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

ionic saffron Dec 26, 2022, 2:06 AM

#

Why stripe stop services stripe atlas now a days

minor cipherBOT Dec 26, 2022, 2:06 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

elfin stone Dec 26, 2022, 2:29 AM

#

Hi All

#

Can we integrate Stripe with Salesforce Marketing cloud ?

#

we can integrate with salesforce right?

#

any other way to integrate with Salesforce Marketing cloud

#

I generated a payment link through Stripe, after payment is credited, (based on payment status) we have to send mail from SFMC
Payment status need to update in MC

minor cipherBOT Dec 26, 2022, 3:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

solid wolf Dec 26, 2022, 3:39 AM

#

hi team, would there always be a negative payout when there is a refund?

minor cipherBOT Dec 26, 2022, 4:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

shrewd night Dec 26, 2022, 4:46 AM

#

i want to ask something i live in india and i have a digital store i make some graphic design and sell it but i want to know can i take international payment from india

#

please help me stripe team

dusky otter Dec 26, 2022, 4:53 AM

#

Hi! Merry x-mas,

I have a Standar Stripe Marketplace and onboard merchants on our marketplace but we do not process any transactions on our Marketplace Platform. Instead all transactions are processed through the Connected Accounts (merchants).

Our support team received a phone call stating that our phone number showed up on the billing descriptor of their deposit statement and they just wanted to request a refund.

We do not refund those transactions but we notified the Connected Account so they would get on it immediately

#

My question is as to why our Standard Marketplace Platform billing descriptor was passed instead of the Connected Account's?

My developers are off for the holidays and are back until Jan 10th but I would like to know if this is something I need to call an SOS from them in case it's an integration issue?

minor cipherBOT Dec 26, 2022, 5:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dusky otter Dec 26, 2022, 5:26 AM

#

thank you. When is the team beack?

#

back*

vagrant steppeBOT Dec 26, 2022, 5:32 AM

#

ᴷᴿ⁷〆Ꮶʀɪsʜɴᴀ

#

rjsanchez

hoary bridge Dec 26, 2022, 5:43 AM

#

Hello,

I want to transfer the subscription from the old stripe account to the new stripe account and then resume the billing. What will be the best way I can do this?

fathom geyser Dec 26, 2022, 5:51 AM

#

Hi Team, Anyone there to clarify a few queries in integration?

vagrant steppeBOT Dec 26, 2022, 5:59 AM

#

Techy Geek

minor cipherBOT Dec 26, 2022, 6:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

peak jasper Dec 26, 2022, 6:56 AM

#

Hi guys,
I want to check card details before removing it from stripe if this card is added to future subscription schedule or any active subscription.
How can I achive this

minor cipherBOT Dec 26, 2022, 7:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

frank wave Dec 26, 2022, 7:13 AM

#

Hello！Why does my product set the price, but I can't get it on the api?

regal osprey Dec 26, 2022, 7:23 AM

#

Hey, I am getting an Stripe Signature Verification error in Node JS? Can anyone look into it?

clear gulch Dec 26, 2022, 7:24 AM

#

Hello
I am using the subscriptions feature. My customer are not able to receive any email for a successful or any failed recurring payment. I have enable the option to "successful payments" option under the customer emails section in my stripe dashboard. Similarly I have enabled the "Send emails to customers to update failed card payment methods" under the Manage failed payments section. But no email is received in either successful or failed payment case.
I have subscribed to the billing plan (0.5%).
Can anyone help me to setup my emails.

minor cipherBOT Dec 26, 2022, 8:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

muted heron Dec 26, 2022, 8:02 AM

#

Hi There, I want to deduct tax through tax_id. How can i do this in checkout session?

severe meadow Dec 26, 2022, 8:16 AM

#

Hi, account was rejected, please help!

vagrant steppeBOT Dec 26, 2022, 8:28 AM

#

yeqmxplc

robust bronze Dec 26, 2022, 8:41 AM

#

good evening, why is it not possible to remove the last remaining external account from a connected account?

minor cipherBOT Dec 26, 2022, 9:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

worn garnet Dec 26, 2022, 9:11 AM

#

Hello! can I have a question ?

vernal trail Dec 26, 2022, 9:21 AM

#

hi

severe meadow Dec 26, 2022, 9:29 AM

#

insufficient funds despite having more than enough money in debit card

nocturne bobcat Dec 26, 2022, 9:53 AM

#

@waxen quail
Hi All,
How can I get response from webhook.site url once payment is succeed

rugged warren Dec 26, 2022, 9:56 AM

#

Hey, is it possible to have invoices deleted once the Subscription is deleted because I found out users can pay even the Sub doesnt exist anymore

minor cipherBOT Dec 26, 2022, 10:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vagrant steppeBOT Dec 26, 2022, 10:15 AM

#

ShubhamDev

#

𝐧𝐢𝐜𝐤

cinder bane Dec 26, 2022, 10:29 AM

#

Hello, facing issue with instant payouts, req_hbWh9IV9QvdABm

vocal wagon Dec 26, 2022, 10:33 AM

#

Hello, It's not about developing but a stripe tip. I want to know if its bad that "Available to pay out to your bank account" if balances go -minus and If I use Pay out funds fast way, it is bad to pay out funds if your balance is minus.? is it can damage my stripe or something

lime kraken Dec 26, 2022, 10:43 AM

#

Hi! I have a question about accepting 3ds

vagrant steppeBOT Dec 26, 2022, 10:44 AM

#

testDeveloper

#

עם ישראל חי

minor cipherBOT Dec 26, 2022, 11:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sacred creek Dec 26, 2022, 11:04 AM

#

Hi, I am integrating payment gateway setup form in Angular app. The form will capture the card details as well as the billing address. But only the card details are getting captured and being saved. How to save the billing address as well along with the payment details ?

sonic arch Dec 26, 2022, 11:08 AM

#

Generally wonder when I should use and rely on Stripe inventory objects (such as products, and prices) and when should I use my own data to create dynamic products?
Specifically, when making subscriptions for connected accounts, what are the considerations and tradeoffs when creating Product and Price as oppose to create a dynamic subscription (which is archived by default by Stripe)?

astral river Dec 26, 2022, 11:14 AM

#

Hi all! I have a question I'm trying to use stripe coupons. If I add a single product to the cart and I put a discount on it, the discount works fine, but if I put 2 or more products to the cart and I only put the discount on one of them, the discount of the product to which I insert the discount does not apply. discount, the discount does it to me but in general, that is to say, it gives me the discount to all the products in the cart. Is it possible to have several products in the cart and insert a single discount to 1 product for more than several products in the cart?

vocal wagon Dec 26, 2022, 11:16 AM

#

Hi all, after creating a custom connect account i expect, that i receive the webhook account.updated .. but nothing is sent. Can you help me please to understand why the event is not sent? I have configured my webhook to react to this event.

minor cipherBOT Dec 26, 2022, 12:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

obsidian hull Dec 26, 2022, 12:14 PM

#

Hello Team
Can we have multiple stripe account for single webhook for recurring payment

tribal quiver Dec 26, 2022, 12:18 PM

#

hey

#

how can i integrate Stripe Identity using flutter?

minor cipherBOT Dec 26, 2022, 1:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

wet bridge Dec 26, 2022, 1:04 PM

#

Hello Team

#

I need to write js to confirm the stripe payment

#

stripe
.confirmCardPayment(clientSecret, {
payment_method: {
card: cardElement,
billing_details: {
name: name,
},
},
})
.then(function(result) {
alert(result);
// Handle result.error or result.paymentIntent
});

#

In my case its not working its never come to result

#

Subscription get generated but payment not working

#

Can any one please help how can I write confirmCardPayment in JQuery?

quartz quarry Dec 26, 2022, 1:19 PM

#

hello ,

#

i have a question about something related to webhook requests

chrome hedge Dec 26, 2022, 1:54 PM

#

we would like to test the payout by using a cash positive balance in the sandbox mode... can you help?

minor cipherBOT Dec 26, 2022, 2:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

unique juniper Dec 26, 2022, 2:00 PM

#

Customer.Subscription.Created returns:

...
      "currency": "sek",
      ...
      "customer": "cus_123",
...

But using Stripe C# and parsing the json as Subscription, it should be:

        // Summary:
        //     (ID of the Customer) ID of the customer who owns the subscription.
        [JsonIgnore]
        public string CustomerId { get; set; }
        //
        // Summary:
        //     (Expanded) ID of the customer who owns the subscription. For more information,
        //     see the expand documentation.
        [JsonIgnore]
        public Customer Customer { get; set; }```

solid silo Dec 26, 2022, 2:22 PM

#

Hi, anyone having problems with the status past_due in subscriptions?

#

I'm having problemas with the current_period_end after a status past_due in any subscription

subtle crown Dec 26, 2022, 2:24 PM

#

how can i use webhooks in production? ive created a webhook endpoint in my app and on the stripe site. But seems like requests dont reach the api

minor cipherBOT Dec 26, 2022, 3:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Dec 26, 2022, 3:04 PM

#

I would like to be sure that one given payment in my page always will request user validation even if he/she has previously set up a payment method for future usage in 'off_session'. How can I get it?

novel saddle Dec 26, 2022, 3:44 PM

#

Hi
I'm having an issue with Apple Pay, using connect. It works fine in my testing environment but canMakePayment returns false for Apple in live.

viscid burrow Dec 26, 2022, 3:52 PM

#

On the Payment Link API, as a Connect Platform, our customer can create a Payment Link in our UI. I just want to show the Payment Links we created for them via the API since those are the only ones where we get our application_fee. Just confirming. Is there an attribute that we can look up to verify 100% that we were the account that created the Payment Link (so that we make sure we are getting paid for the effort)?
Or, do we look up:
1.) Metadata (ok but can be hacked)
2.) Existence of application_fee_amount or applicaition_fee_percent - also OK but have to have different logic for type 'recurring' and type 'one-time' since they are different attributes

minor cipherBOT Dec 26, 2022, 4:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lucid citrus Dec 26, 2022, 4:18 PM

#

Hi. I have a checkout scenario where I need to check customer card for validity and sufficient funds. After that I need to make a booking via a 3rd party API. The card must only be charged if the booking goes through. What process and payment type should I use

novel saddle Dec 26, 2022, 4:24 PM

#

I'm having an issue with Apple Pay, using connect. It works fine in my testing environment but canMakePayment returns false for Apple in live.

still smelt Dec 26, 2022, 4:28 PM

#

I need help logging into my account. My phone number that is associated with my account can not be accessed so I try to log in from a different hone(and I know my user id and password) but it's sending a 2part verification code to the number I can't access and I opened my account so many years ago I don't know the back up code. This is so flustrating because I own a business and this is preventing me from getting work and my money is tied up in my account and I can't buy a new phone without this money so I'm at a loss... And I don't understand this not being able to talk to a customer service person unless I'm logged in well that's when I need them the most is because I can't log in.

novel saddle Dec 26, 2022, 4:37 PM

#

I'm having an issue with Apple Pay, using connect. It works fine in my testing environment but canMakePayment returns false for Apple in live. Anyone other than @stray oxide available as he's too busy

vocal wagon Dec 26, 2022, 4:49 PM

#

I have lost 140 000$ because someone stole my Stripe api key. On December the 25th he decided to refund all my charges since 2020. I am in panic. 2 years of work destroyed as a christmas gift. I see refonds are not cancelable. But in case of hack like this can it be canceled ? I beg you to help me. Do you know if I can start a legal procedure to recover the funds ? Thanks so much for advice

minor cipherBOT Dec 26, 2022, 5:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

mossy dagger Dec 26, 2022, 5:00 PM

#

Hello dears
I tell you to make a payment by ACH, on 12/19/2022 make the confirmation with the api payment_intents/xxx/confirm, then wait for the payment to be completed without doing anything. Just on 12/23/2022 it was completed and passed to a successful state.

#

Could you help me by confirming if this type of payment delays or is it that I am missing something to make it complete immediately please?

hollow sand Dec 26, 2022, 5:01 PM

#

Can we deliver the product on checkout_session_completed or do we have to wait for payment_intent_succeeded?

minor cipherBOT Dec 26, 2022, 6:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

ancient sage Dec 26, 2022, 6:13 PM

#

Hey there ... I have a query ... Does stripe customer portal support Subscription Schedule? If a customer has a scheduled subscription attach to its customerID on stripe dashboard ... can customer see that scheduled subscription on his/her portal...

surreal kestrel Dec 26, 2022, 6:15 PM

#

Hellow

#

I have acc on stripe and my acc doesnt accept payments why

mighty hill Dec 26, 2022, 6:16 PM

#

@surreal kestrel Can you reply in the thread I created for you please?

surreal kestrel Dec 26, 2022, 6:16 PM

#

And few days iahve get a message and say my acc go to close

#

Because i have paymets one time some money and now i cant

dim hearth Dec 26, 2022, 6:17 PM

#

@surreal kestrel Please reply in the thread we created

reef heron Dec 26, 2022, 6:33 PM

#

Hi, does anyone know how to list all my products using the api?

vocal wagon Dec 26, 2022, 6:57 PM

#

Hi. In a checkout session, by default, there is the option to entering phone number for SMS confirmation for quickly future purchases.
However. when same customer set up a new checkout session, it doesn't send SMS and directly the payment is done in the background.

minor cipherBOT Dec 26, 2022, 7:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

main vigil Dec 26, 2022, 7:13 PM

#

🎄 Topic: Linking stripe checkout and stripe connect so that you can pay for a product which is on a connected account via checkout.

cinder bane Dec 26, 2022, 7:27 PM

#

how to check if funds are received in external account?

naive cradle Dec 26, 2022, 7:35 PM

#

Hi guys 👋!
I'm trying to migrate to the API paymentIntent using these steps: https://stripe.com/docs/payments/payment-intents/migration?web-migration=stripe-js-v2&lang=ruby&charges-cards-migration=saving-cards-checkout.
But i'm having some problems with the setup_future_usage, for some reason it doesn't work with AfterPay. I'm getting this message:
setup_future_usage cannot be used with one or more of the values you specified in payment_method_types. Please remove setup_future_usage or remove these types from payment_method_types: ["afterpay_clearpay"].

Migrating to the Payment Intents API

tame geyser Dec 26, 2022, 7:57 PM

#

How do I tranfer my Test products to live?

minor cipherBOT Dec 26, 2022, 8:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

reef heron Dec 26, 2022, 8:26 PM

#

Another question, how can I delete a product that has an associated price using the api?

exotic mulch Dec 26, 2022, 8:34 PM

#

how do i reach line_items from checkout.session.completed webhook?

novel valley Dec 26, 2022, 8:39 PM

#

hii, how can I add the apple pay option directly to the payment options on woocommerce? I don't want to use express checkout. thanks!

chrome laurel Dec 26, 2022, 8:40 PM

#

Hi, I've got a promo code issue

minor cipherBOT Dec 26, 2022, 9:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

exotic mulch Dec 26, 2022, 10:09 PM

#

metadata for a line item?

minor cipherBOT Dec 26, 2022, 10:09 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

exotic mulch Dec 26, 2022, 10:34 PM

#

instead of using on_behalf_of, i want to send money directly to a connected account, how do i achieve this? google didnt really help

minor cipherBOT Dec 26, 2022, 11:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

golden swallow Dec 26, 2022, 11:49 PM

#

Does a customized mail domain cost money too or only a customized checkout domain?

unreal bridge Dec 26, 2022, 11:59 PM

#

is there a way to add metadata to a payment intent from the frontend?

minor cipherBOT Dec 27, 2022, 12:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

exotic mulch Dec 27, 2022, 12:42 AM

#

https://stripe.com/docs/connect/destination-charges

How do i actually send the money? seems like this only explains how to make an intent, not actually sending it

Creating destination charges on your platform

With Connect, you can create charges on your platform account, take fees, and then transfer remaining funds to your connected accounts.

south trellis Dec 27, 2022, 12:48 AM

#

if someone pays for a subscription and then i put them on a free trial can i take back those free trial days or no?

neat solstice Dec 27, 2022, 12:49 AM

#

I never received an email invite from Stripe regarding getting e-delivery for my tax information. How do I do that and get my account linked?

minor cipherBOT Dec 27, 2022, 1:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

steep lagoon Dec 27, 2022, 1:45 AM

#

Hello can someone help me to integrate stripe to my website please

broken wren Dec 27, 2022, 1:48 AM

#

Hi, I am looking at using Stripe's customer portal to allow users to manager their subscription with my SAAS product. The issue I am having is the portal does not display the available subscriptions. I can only see an option to add a payment method. I have tried adding a payment method to see if the available subscription will show up.

minor cipherBOT Dec 27, 2022, 2:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

cinder bane Dec 27, 2022, 2:27 AM

#

the payout.paid event is not being triggered from the dashboard
No recent webhook attempts

urban notch Dec 27, 2022, 2:30 AM

#

Hello, can anybody give me some advice on this? #dev-help message

hollow nebula Dec 27, 2022, 2:56 AM

#

Hello team, I have 2 questions.

Can we have our bank details in the invoice email, or in the invoice itself?
Can we filter out some workspaces when we calculate MRR in production?

minor cipherBOT Dec 27, 2022, 3:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

solid wolf Dec 27, 2022, 4:24 AM

#

hi team, a refund has a status of "pending". What does pending mean?

minor cipherBOT Dec 27, 2022, 4:25 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

night lagoon Dec 27, 2022, 5:03 AM

#

Test Cards have no issue but when using live card - transaction fails Error message
"message": "This PaymentIntent could not be captured because it has a status of requires_payment_method. Only a PaymentIntent with one of the following statuses may be captured: requires_capture."
"type": "invalid_request_error". - Do not get this error when testing the same application on test mode

minor cipherBOT Dec 27, 2022, 5:03 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

little flower Dec 27, 2022, 5:31 AM

#

Hi, In which region does search customer API works

pliant helm Dec 27, 2022, 5:41 AM

#

How can I change wording in Stripe email templates (trial ending, failed payment etc.)?

honest cliff Dec 27, 2022, 5:58 AM

#

Hi, I have a query related to updating the recurring subscription if I update plan A (yearly) to higher plan B (yearly) can I change pro rata amount to be collected?

minor cipherBOT Dec 27, 2022, 6:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

stone halo Dec 27, 2022, 6:14 AM

#

Hi

#

Can anybody help us with ApplePay/Google pay with recurring payments?

warm osprey Dec 27, 2022, 6:16 AM

#

Hello, Is this the right channel to ask something about https://github.com/stripe/stripe-mock ?

manic tundra Dec 27, 2022, 6:19 AM

#

I am having some stripe customer's account specific issues while setting up & charging the customers with the first payment for subscriptions.

muted heron Dec 27, 2022, 6:58 AM

#

Hi There, How can i get latest subscription of a customer through customer_id?

minor cipherBOT Dec 27, 2022, 7:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Dec 27, 2022, 7:37 AM

#

I have a few question about https://stripe.com/legal/restricted-businesses under the Non-fiat currency and stored value section, could anyone confirm a few questions I have?

Prohibited and Restricted Businesses

unique patrol Dec 27, 2022, 7:48 AM

#

Hello, I have a question about charges and payments links. I am generating payment link using API, I am adding some metadata to it. Customer pays and then I am exporting transactions from the dashboard and importing in my system. Problem is that export doesn't have any metadata, charge has no metadata applied. Any ideas if I can automatically add metadata to charges made using payment link? Is there any option to find metadata added to payment link/product (I have charge id) using API?

minor cipherBOT Dec 27, 2022, 8:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

brisk sail Dec 27, 2022, 8:06 AM

#

Hello, I am using StripeConnect. In my test environment, I would like to create a connected child account with details_submitted: true and charges_enabled: false, is this possible?

reef bobcat Dec 27, 2022, 8:47 AM

#

To set up stripe connect for individual users that are already stripe customers in a platform, I know this involves KYC/adding bank, etc.

Q1.) How long does this process take until you are allowed to send/receive payments within a stripe connect-enabled app? (Does Stripe need to approve anything on their side)?

Q2.) For a user to send another user an instant payout, how does the invoice that's created track the sending customer and the receiving customer?

Q3.) Is there a way to test the stripe connect functionality or testing data to sample this process going? I'm in test environment right now.

Thank you 🙂

lunar dust Dec 27, 2022, 8:54 AM

#

Hi I create Stripe account for testing, I am able to create products but I dont see options to create Plan. can i create Plan in test enviroment ?

minor cipherBOT Dec 27, 2022, 9:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

haughty axle Dec 27, 2022, 9:02 AM

#

Hi, I am integrating Google pay and Apple pay on my web App with React.js. I am using Stripe elements provided by "stripe/react-stripe-js", but I am facing issue on canMakePayment method ... It is returning false in case of google pay and Apple pay but the cards are added in my google pay and browser

quiet thorn Dec 27, 2022, 9:25 AM

#

Hello, where can I find the Live Client ID number, Client ID Development

#

Connect is not available for this account.
Please create a new account to build a Connect integration. The new account will be automatically linked to your Stripe profile.

#

why do I need to create a new account?

waxen quail Dec 27, 2022, 9:29 AM

#

@quiet thorn let's chat it the thread I opened for you.

quartz quarry Dec 27, 2022, 9:42 AM

#

hello ,

#

is it possible to cancel one payment intent that exists in a sub schedule ?

void spoke Dec 27, 2022, 9:44 AM

#

Hello, I have a situation with my first payment. I've setup a Revolut disposable card, payout is on the way but I accidentally deleted the disposable card. What will happen with the payment?

vocal wagon Dec 27, 2022, 9:47 AM

#

How do other platforms combine stripe connect with paypal?

leaden nest Dec 27, 2022, 9:57 AM

#

Hi there, we are receiving the following error when attempting to transfer funds to our connected accounts using separate charges & transfers.

Essentially, we are making a single charge with a transfer_group and then making multiple transfers using both transfer_group and source_transaction

The goal is to process a "cart" in a single transaction and then move the funds appropriately between our connected accounts.

muted heron Dec 27, 2022, 9:57 AM

#

Hi There, How can i get latest subscription of a customer through customer_id?

minor cipherBOT Dec 27, 2022, 10:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

verbal plover Dec 27, 2022, 10:05 AM

#

Hello There,
I am working on Stripe checkout integration into an app. While checking the session create documentation I have seen that there is a mandatory price id. Does that means I need to create all the products I have in my application in stripe as well and create a price object associated with each products?
Is there any other way without creating product in stripe to make a checkout process working by just passing the price as amount?
Reference link:
https://stripe.com/docs/payments/checkout/how-checkout-works
dotnet code
LineItems = new List<SessionLineItemOptions>
{
new SessionLineItemOptions
{
// Provide the exact Price ID (for example, pr_1234) of the product you want to sell
Price = "{{PRICE_ID}}",
Quantity = 1,
},
},

How Checkout works

Learn how to add a Checkout page to your website and collect payments.

mental pelican Dec 27, 2022, 10:08 AM

#

Hi,
I want to download business invoices from stripe. (the charges deducted for the stripe services)
Can you please guide?

manic tundra Dec 27, 2022, 10:34 AM

#

Why the Payment ntent status is [requires_confirmation] for very few customers though diffrent for rest of them?

grizzled fjord Dec 27, 2022, 10:37 AM

#

Hello, I'm learning React, with NextJS backend. I already done Stripe Checkout client integration (without backend), using stripe-js.
But I don't understant the backend part, what change between both integration client & server ?
What do I need ?

minor cipherBOT Dec 27, 2022, 11:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

scenic harness Dec 27, 2022, 11:24 AM

#

Hey, I'm looking at use stripe for a website I'm making myself is there any to implement stripe into my code? It's got ecom website so many products and changing all the time

formal mesa Dec 27, 2022, 11:42 AM

#

Hi there, I've just received a closure of my account due to 'high risk payments' is there anything I can do about that? I mean, if is there any way to block these 'high risk payments' (to not receive these anymore) and use the Stripe safely? Can someone help me with that?

fast isle Dec 27, 2022, 11:45 AM

#

Hi team, we have used a SetUp Intent API. Once a customer has provided a card details, if a customer comes back again, in that same card detail capture element, the old card should be visible to the user so that they know whether to change the card or continue. But that is not happening. Every time the card detail capture sheet is coming blank

mental pelican Dec 27, 2022, 11:56 AM

#

Reference from - #1057238492154953750 message

I can't connect with support team.
https://support.stripe.com/contact

I missed the first call, and since then just getting this pop-up, no call.

#

minor cipherBOT Dec 27, 2022, 12:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

copper cedar Dec 27, 2022, 12:33 PM

#

I'm trying to connect my bank account with Forma using stripes and it states it goes through but is not appearing on the website?

stone halo Dec 27, 2022, 12:35 PM

#

Hi, For India country CC/DC Will the card issuer bank notify the customer 24 hours prior to renewal?

blazing pendant Dec 27, 2022, 12:36 PM

#

my account is under review for over 1 year and I send hundreds of mails to the service team, and their reply is always saying "we'll contact you after we finish the review!" !!!!!!! IT HAS BEEN 1 YEAR !!! WHAT THE HELL IS UNDER REVIEW!!! JUST CLOSE OUR ACCOUNT AND SEND THE BALANCE TO US!!!!!!!!

#

my account is under review for over 1 year and I send hundreds of mails to the service team, and their reply is always saying "we'll contact you after we finish the review!" !!!!!!! IT HAS BEEN 1 YEAR !!! WHAT THE HELL IS UNDER REVIEW!!! JUST CLOSE OUR ACCOUNT AND SEND THE BALANCE TO US!!!!!!!!

#

you company is unbelieveable!!!!!

#

holding our fund for over 1 year!!!!!!!!!!!!!!!!!!!!!!!!!!

#

i send over 100+ emails

waxen quail Dec 27, 2022, 12:37 PM

#

@blazing pendant Sorry to hear this, but please calm down. This Discord server is for developers having technical questions. For your issue you should reach Stipe support here: https://support.stripe.com/contact

blazing pendant Dec 27, 2022, 12:37 PM

#

i cannot contact any one who can help , so i come to here!!

#

becuase i am also a developer!!!

vagrant steppeBOT Dec 27, 2022, 12:39 PM

#

Chanel

stone halo Dec 27, 2022, 12:41 PM

#

stone halo Hi, For India country CC/DC Will the card issuer bank notify the customer 24 hou...

Can someone help to answer my query

vagrant steppeBOT Dec 27, 2022, 12:41 PM

#

Prashanthi

lofty vine Dec 27, 2022, 12:47 PM

#

minor cipherBOT Dec 27, 2022, 1:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vagrant steppeBOT Dec 27, 2022, 1:05 PM

#

ESH - Sarah

pulsar geyser Dec 27, 2022, 1:18 PM

#

Hi i have a logging trouble on my account they ask for my phone verification but im not using my old phone number anymore so is there any way to logging into my account?

cinder bane Dec 27, 2022, 1:51 PM

#

have created a tranfer still it was not triggered on webhooks evt_3MJdELGAMQUY18Un0hPirQRF

minor cipherBOT Dec 27, 2022, 2:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

west sable Dec 27, 2022, 2:06 PM

#

I have two invoices that were created with request_three_d_secure set to any. How is it possible that those invoices could be paid, bypass 3DS and not be protected from fraud disputes?

chrome hedge Dec 27, 2022, 2:33 PM

#

hello; is the 4242 4242 4242 4242 in USD ?

#

im using it with a canadian based account and its billed at 2.9% + 0.5% + $0.30

visual harbor Dec 27, 2022, 2:40 PM

#

Hi guys! Does this webhook event works for normal account (not Stripe Connect account)? https://stripe.com/docs/cli/trigger#trigger-event-account_updated

Stripe CLI Reference

torn gust Dec 27, 2022, 2:54 PM

#

Hello, everyone!

Regarding Stripe Apps: I sent my app for review and it got rejected because there are some improving points. I think during this process I lost my Stripe Connect access (which is the main way of simulating users who install the app through the marketplace). So I am testing the app in my own account only now. Is that what should really be happening? Is there a better way to test before sending to review again?

Another question I have is regarding API secrets. For webhooks, I have two distinct webhooks of type Connected in test and in live mode. Does the same apply to making requests in the backend? Should I use the test key to make requests to get information about entities of connected accounts in test mode and live key to the ones in live mode? Or since my app is "live", only my live key is needed for both requests?

Thanks in advance!

minor cipherBOT Dec 27, 2022, 3:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

wintry furnace Dec 27, 2022, 3:05 PM

#

Hi, I would like to know how it's possible to do in term of payout schedule

still plinth Dec 27, 2022, 3:21 PM

#

Hello hi, i wanted to know how can i charge stripe fees seperatly from the customer. If customer have entered $100 i want the complete $100 and charge the fees seperatly?

dire fiber Dec 27, 2022, 3:23 PM

#

How can I get a subscription's expiration date in a webhook upon checkout?

west sable Dec 27, 2022, 3:29 PM

#

How is one supposed to protect from disputes any more than requiring 3DS at all steps and blocking all payments that don't have it? We have the most aggressive possible settings yet somehow Stripe lets through fraudulent payments. I tried contacting support as recomended in my last thread to learn more, but it appears nobody in support really understands the technical side of Stripe so I'm forced to come back here because I don't know what else to do. I'm referring back to this. #dev-help message.

cinder bane Dec 27, 2022, 3:52 PM

#

If we have 2 webhooks with the same events types then if trigger an event both the webhook endpoints will listen to that event ?

sonic oak Dec 27, 2022, 3:52 PM

#

Hey, my problem is with stripe not functioning in live mode but working in test mode. Each time I test the webhook it is shown working in the actual stripe dashboard but only for one event. I've tried using many articles to solve this problem and I am running out of options. I have my publishable key set and private. Also everything i click my checkout button it refreshes me back to the home page

#

everytime*

minor cipherBOT Dec 27, 2022, 4:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

reef bobcat Dec 27, 2022, 4:18 PM

#

reef bobcat To set up stripe connect for individual users that are already stripe customers ...

@waxen quail it's not letting me reply to the thread so replying here lol

2.) sure happy to explain....so i'm familiar with productIDs or priceIDs that link to products that can be created in the stripe dashboard and sold to customers with Stripe CustomerIDs. But if a user were to send a user a payment (i.e. a Lyft driver @winter junco gives a $20 ride to @user2 and a $50 ride to @user3.

So I guess a dynamic invoice gets created. I guess I'm a bit stuck on, the flow of money from user2 to user1 or user 3 to user1.

Q3.) Great!! so in the above example, Standard would accomplish this right? It's just a way to send money from one stripe CustomerID to another stripe CustomerID.

open crystal Dec 27, 2022, 4:44 PM

#

we have some dispute fees on ch_3M2CZWAjTCLsBA7t0Ctpl3wy where the Platform account was charged- is it possible to instead charge a Connect account?

minor cipherBOT Dec 27, 2022, 5:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vagrant surge Dec 27, 2022, 5:56 PM

#

Hi I have a stripe subscription and I want to update it, but I want the update to take effect after one year how can I do it?

minor cipherBOT Dec 27, 2022, 6:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rugged warren Dec 27, 2022, 6:07 PM

#

Hey what's the best way to void all pending invoices linked to a Subscription? Or is there perhaps a setting to void those once a subscription is deleted

vocal wagon Dec 27, 2022, 6:19 PM

#

hi, happy holidays everyone 🙂
I want to create express or standard accounts and I would like to know where I can find them or if they can provide me with a list with the valid countries and their abbreviations, as shown in the image. I would like to take all the available countries. thank you

vocal wagon Dec 27, 2022, 6:35 PM

#

hi, i have an old phonenumber to verify my account on stripe to log in. Does anyone know how to reset?!

sweet vigil Dec 27, 2022, 6:41 PM

#

hello! I have a certain scenario that I wanted a 2nd option on:

If a customer comes on my multivendor site with a cart full of items, and as a startup I wanted to give them 5 dollars off of a 35$ purchase, but as a platform still wanted to give the 'seller' of the item the full 35 dollars, and just take the hit as a platform account, would i just do a transfer on the original charge ID of whatever the 30$ is, then a separate transfer from my platform account for the remaining 5$ or so after fees?

lofty comet Dec 27, 2022, 6:42 PM

#

Hi Can anyone help me why I am getting this as response from stripe
"code": "card_declined",
"decline_code": "try_again_later",
"doc_url": "https://stripe.com/docs/error-codes/card-declined",
"message": "Your card was declined.",

#

@here

harsh ocean Dec 27, 2022, 6:50 PM

#

just noticed we can no longer put a custom API ID on prices in a product

cinder bane Dec 27, 2022, 6:50 PM

#

pi_3MJiAkGAMQUY18Un1guF3JpV why does this payment intent takes so long to payout
it shows jan 3 , i suppose the first payout has happened still so much delay ?

harsh ocean Dec 27, 2022, 6:50 PM

#

is there a way we can personalize the API ID?

mighty hill Dec 27, 2022, 6:50 PM

#

@harsh ocean Please reply in the thread I created for you above.

minor cipherBOT Dec 27, 2022, 7:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rich escarp Dec 27, 2022, 7:05 PM

#

i getting this error on creating customer dashboard

barren ridge Dec 27, 2022, 7:11 PM

#

Hello, I would like to present a situation. We are currently making a change in our way of charging in our business, which has led us to use checkout sessions and transfers. However, doing a couple of tests we have found the balance_insufficient problem, I would like to know if there is any way to know when the balance available is ready to make transfers or if there is any other method.

gentle cave Dec 27, 2022, 7:27 PM

#

Hi, im making a purchase via test mode with test keys, im using manual capture. But it seems after payment webhook receives a cancelled payment. But sometimes it works

analog rivet Dec 27, 2022, 7:28 PM

#

I have an issue when exporting my stipe payments, the tax amount is not showing, it's always at 0.00 although tax was automatically collected on the payments

cloud skiff Dec 27, 2022, 7:37 PM

#

Hello! My coworker (Bill) and I are trying to access all our customers, but they (except one or two) are all guest accounts. We've tried several different Stripe API methods to access the guest accounts, but no data is returned.

Bill has designed an endpoint that runs a query against Stripe and pulls up data for all customer accounts no matter the status (guest or actual customer). This is his query endpoint:

"https://api.stripe.com/v1/search?query=" + "email:'" + email + "'";

Bill was able to successfully use this endpoint in a GCP, but we're wondering if Stripe has a similar method for Node.js, such as
"https://api.stripe.com/v1/customers/search"
or
"const customer = await stripe.search({query: 'email:'' + email + '''})"

celest lance Dec 27, 2022, 7:42 PM

#

Hi, I'm looking to implement stripe connect but want to make sure I don't get dinged for any merchants that use my platform/want to make sure to prevent fraud. I have looked at the docs and seen the common types (https://stripe.com/docs/disputes/prevention/fraud-types) and that there is stripe radar for charge protection. Is this all I need to worry about. I am aiming on allowing anyone to signup like gumroad and charge for products but am new to how to handle legal/prevention of cost on my end. I have an LLC but dont want to loose money if people act maliciously.

rigid heart Dec 27, 2022, 7:46 PM

#

Yo! Im new to this server, so i dont know exactly where to post this. I need some help regarding APIs and webhooks, since this is something i havent worked with before. I have a project i need help with, and would love to get in contact with someone who knows this stuff properly. I wouldnt mind paying a bit for the help if it helps finding the right person

minor cipherBOT Dec 27, 2022, 8:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

snow mortar Dec 27, 2022, 8:07 PM

#

Hey, there seems to be a small type error in the stripe guide for setting up custom payment flow for React + Node: https://stripe.com/docs/payments/quickstart?client=react&lang=node

In the code example, the LinkAuthenticationElement has an onChange with uses e.target.value however this errors in Typescript, and instead the correct value seems to be e.value.email

Custom payment flow

sonic oak Dec 27, 2022, 8:49 PM

#

hey, wanted to know if you guys deprecated "stripe.redirectToCheckout" what would be a suitable option to replace it?

fervent thorn Dec 27, 2022, 8:53 PM

#

hi everyone

#

i am in search for help

#

long story short: google pay / apple pay are not showing in any stripe element, no matter the approach

#

using react js in the client side + nodejs express and python flask in the backend side

#

all of our envs are serving over HTTPS with certificates

#

in the dashboard all the payment methods are enabled and verified

rose otter Dec 27, 2022, 8:56 PM

#

@fervent thorn I've created a thread that can be used to contain all of the information you're providing, let's chat there.

fervent thorn Dec 27, 2022, 8:56 PM

#

when trying to create an element with usestripe and useelements it is showing only LINK and credit card

minor cipherBOT Dec 27, 2022, 9:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dusky otter Dec 27, 2022, 9:03 PM

#

Hi Dev team, hope everyone is doing great!

I've been trying to get some support help from Stripe but haven't been lucky to receive any responses.

The customer I design websites for is unable to access her Stripe account suddenly and out of nowhere. Login screen will only say, incorrect password, which is strange because it hasn't been changed.

She's tried password reset from link as well as sending support@stripe.com or sending support tickets through the Stripe website asking for help to regain access to her dashboard and now one is responding

#

It looks as is through no emails from Stripe are arriving to her mailbox. I helped her check her security filter and email settings to make sure nothing is getting blocked and nothing has been changed since the domain email was set up and all of @stripe.com email domains have been whitelisted just in case and yet she's not getting any help from stripe. Anyway you guys can help?

#

greatly appreciated

vocal wagon Dec 27, 2022, 9:28 PM

#

Hi, we are soon going to remove the 10% discounts from all of our subscriptions. We only recently moved from using "sources" to using "payment methods" (using confirmCardSetup for the 3DS verification upfront because of the free trial) so most of our customers in Stripe still have the "default_source" field populated. We fear that by changing all subscriptions, the next payments will start failing with requires_action since the old "source" based credit cards didnt go through the 3DS verification when they were created. We would like to prepare for this situation and find out how many sources will be impacted, since this has a high risk for churn. Is there a way to find this out pro-actively? I could do a confirmCardSetup for each of them and see if the verification popup appears. Would that be a good strategy?

minor cipherBOT Dec 27, 2022, 10:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rigid heart Dec 27, 2022, 10:17 PM

#

Is there anyone with good knowledge on APIs who could help me with a project?

onyx frigate Dec 27, 2022, 10:17 PM

#

Hi all! I am trying to listen for when a user signs up for an express connect account and connects their bank account. What event should I listen for?

scenic harness Dec 27, 2022, 10:26 PM

#

hiii can i get some help pleaseeee 😄 thanksss

drifting canyon Dec 27, 2022, 10:27 PM

#

Hello,
Is it possible to create a transfer to an account and have it remain pending until the balance is enabled?

minor cipherBOT Dec 27, 2022, 11:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fallow edge Dec 27, 2022, 11:36 PM

#

Hey, I'd like to know how can we customize the Tax rate to he applied on a product ?

past bane Dec 27, 2022, 11:50 PM

#

Is there a way to set up a webhook with Payment Links. After someone has made a subscription purchase I want to immediately onboard them in our web app. Can I receive a notification when they have completed an order with a way to access the payment details?

minor cipherBOT Dec 28, 2022, 12:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

onyx frigate Dec 28, 2022, 12:14 AM

#

Hi! So I use the Connect Onboarding process to onboard a prospective client for a connect express account. I want to be able to listen for the client to get all the way to the end of the Connect Onboarding process and click "Agree & Submit" before I do anything. I know I can listen for account.updated via webhooks and get the updates then, but that gets called several times during the Connect Onboarding process...

I recognized that the account object's payout_enabled field turns to true after agree & submit, is that a sufficient enough value to listen on to know if the user has gotten all the way thru the onboarding process?

reef heron Dec 28, 2022, 12:22 AM

#

Hi, could you give me an example of how to add the "after_completion.redirect.url" parameter to a payment link using the api(curl)

nimble dagger Dec 28, 2022, 12:24 AM

#

Hi,
I have a question about Stripe Connect accounts.

I have a .Net API in which I create a PaymentIntent using both the API key and the Stripe Account. I have a React UI in which I am adding a Stripe PaymentElement.

When I create the PaymentElement, I pass in the public API key. I get an error that it cannot find the PaymentIntent. If I also pass in the account, everything works fine. So the question is: is this a security issue? The only way I can get the PaymentElement to work is if it has the Stripe account string. That means exposing the account string in the browser. Is that a problem? Or is there some other way I should be doing this?

minor cipherBOT Dec 28, 2022, 1:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

cosmic bluff Dec 28, 2022, 1:06 AM

#

Hi,

I have a question regarding the transaction fee in test mode. On some transactions using a US card number I seem to be charged 0.5% " for manually entered cards", while on other transactions using a Canadian card number I do not get charged that.

The problem is that all extra charges for currency conversion and foreign cards are above 1% so that's not what's happening, and both card numbers are entered the same way.

This is messing with testing. Does anyone know how I can check the components of an individual transaction fee or what the criteria is for "manually entered cards"?

Thank you kindly

vocal wagon Dec 28, 2022, 1:10 AM

#

Good morning, I am creating express accounts for my clients from the API and I would be interested in skipping all the possible parts since I have all the data of my clients, if possible I would like them to just put the phone number and the number of people going, because in my dataBase I have all the info, I have read everything from the api docs but I don't understand it. Could you give me an example of the $account function filling in as much as possible? thank you

minor cipherBOT Dec 28, 2022, 2:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

verbal jacinth Dec 28, 2022, 2:03 AM

#

Hello, not sure if I am in the right place but my employer uses stripe for payouts and my account had my old bank card on file and now it seems like the payout is going there. What do I do? Do I wait for bank to reject the payment or what happens?

solid venture Dec 28, 2022, 2:12 AM

#

Hello, I have problem receiving 2FA SMS

zinc solar Dec 28, 2022, 2:16 AM

#

Trying to set up my Swipe account and I can't even open the website to find customer support contact info without this popping up in my browser

minor cipherBOT Dec 28, 2022, 3:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

nimble dagger Dec 28, 2022, 3:36 AM

#

Hi,
My company has a Stripe account. Our customers have Stripe Connect accounts. I am new to the whole process. Does that mean all the connect accounts have the same public API key? The way to distinguish is by account string?

lilac ingot Dec 28, 2022, 3:57 AM

#

Hi, Do you guys know how to delete a Stripe connect account (that exists under my company's Stripe connect service) from the dashboard? I see a delete endpoint in the API but can't actually use it with my real connect users unless I write the delete function and deploy the change to prod, which I don't want to do right this second. I'd like to just delete a couple connect accounts that were created in error (in the wrong country, which is preventing these users from creating their connect accounts for the correct country). Many thanks in advance for whatever guidance you might have

minor cipherBOT Dec 28, 2022, 4:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

cinder bane Dec 28, 2022, 4:11 AM

#

i was using txn Id to identify each transaction and maintained in database , but when payout happens it comes as accumulated txn and does not match those txn ids and my web hook logic was based on the same. Please guide me

echo coral Dec 28, 2022, 4:15 AM

#

Please help me to identify the issue with the API request
req_MNgYXeyp2J5UpI

minor cipherBOT Dec 28, 2022, 5:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

bitter bridge Dec 28, 2022, 5:16 AM

#

Hello there,

I am new to stripe. Can I set automatic email notifications to notify me and another email address (not a user on Stripe) with the successful payment transactions?

minor cipherBOT Dec 28, 2022, 6:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

astral ice Dec 28, 2022, 6:52 AM

#

Hi Team, i am having a problem that the input for the Card field is not showing on samsung Z flip 4 device, has anyone encountered this problem and how to solve it, please let me know, thanks

minor cipherBOT Dec 28, 2022, 7:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rapid garden Dec 28, 2022, 7:19 AM

#

Hi Team
I am Ramya
I have few questions regarding IN region recurring payments with credit card
From the document I came to know that we need to pass the amount type.
it could be fixed or a maximum amount... in which cases we need to use fixed and in which we need to use maximum.

hasty harness Dec 28, 2022, 7:49 AM

#

I am working with a freelancer/contractor that is working on my wordpress website. They said they will need my API Keys including the Secret Key. My concern is, is it safe for me to give them the secret key? Is that something they need for helping create my website?

bleak quartz Dec 28, 2022, 7:56 AM

#

Hello, I am trying to test the stripe webhooks on local environment. To do so, I am using stripe cli but I need to find the webhook secret in order to verify it's from stripe. But so far, I couldn't find any secret for local listener....

minor cipherBOT Dec 28, 2022, 8:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

boreal ember Dec 28, 2022, 8:04 AM

#

If we are using payment_intent.succeeded webhook. What is the best approach to get the payment method details?
It seems the webhook data doesn't contain this information. pi_3MJj2gB1Bb0p37lb1Un14fRU

thorny breach Dec 28, 2022, 8:36 AM

#

Hi Team,

weary palm Dec 28, 2022, 8:41 AM

#

which api can I get sub connect account infomation after user have subimted the info. for example: account No.Name ,and so on. @misty hornet

coarse plover Dec 28, 2022, 8:55 AM

#

Hello, I'm trying to test monthly payment with subscription schedule in test mode.
Here's what I did so far.

Create a new test clock.
Create a new customer with test clock attached
Create a subscription schedule with the customer and a price. ( set interval as month and count as 1 for monthly charge)
Double the schdule phases iterations with update endpoint.
Advance the test clock frosen time to the next month.

I suppose this will trigger something like an auto charge to repeat current phases, but nothing happened.

worn garnet Dec 28, 2022, 8:56 AM

#

Hello! I'd like to know is it possible update subscription to new plan after ending current subscription period ?

minor cipherBOT Dec 28, 2022, 9:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fair flint Dec 28, 2022, 9:04 AM

#

Hello, how can I disable the Stripe payment request button based on condition in JS ? i tried this code but working
`var apple_pay_button = elements.create('paymentRequestButton', {
paymentRequest: this.paymentRequest,
});

      apple_pay_button.on('click', function(event) {
        console.log('apple_pay_button click');
        console.log('apple_pay_button clicked', _self.processing);
        if (_self.processing) {
          console.log('apple p[ay] stooped');
          event.preventDefault();
          return;
        }
      });`

digital jolt Dec 28, 2022, 9:05 AM

#

Hey guys. I'd like to know how can I send payment to my customer bank account directly from stripe is UT possible? I would like to automate the process based on sensor data

normal yew Dec 28, 2022, 9:14 AM

#

I've reached out to ask for a neccesary feature request from the Stripe React Native SDK, which is being able to submit metadata, see https://github.com/stripe/stripe-react-native/issues/1245 but I never got a reply, can someone assist me?

GitHub

Being able to add metadata when calling confirmSetupIntent · Issue ...

The Stripe Javascript SDK method: confirmCardSetup in the payment_method object supports the optional field metadata. We use confirmSetupIntent from the stripe-react-native library, this however do...

muted heron Dec 28, 2022, 9:52 AM

#

Hi there, can i just store the card info for future payment in checkout session?

vocal wagon Dec 28, 2022, 9:55 AM

#

Hello, I've just installed Stripe module for Prestashop version 1.7 (module version 2.5.0)
Despite the correct entry of the id and password for the connection to stripe from the Back Office, the connection does not work and I have the following error messages (Knowing that I have correctly entered the private and public test keys )
and even saving the webhook is not created.

I also purged the cache of Prestashop, went into debug mode in which I have this error message
Do you have any idea where this could be coming from? - the installation is on staging version

minor cipherBOT Dec 28, 2022, 10:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lyric wyvern Dec 28, 2022, 10:05 AM

#

Hi, can someone help me with how can I update the payment intent from the front end?
I have a payment intent for an invoice generated, on the front end, I give my customer an option to save the card details or not before making a payment, if the customer wants to save the card, I am thinking of updating the payment intent with the setup for future usage value, how can I do this from my front end code? thanks

shut spruce Dec 28, 2022, 10:16 AM

#

Hi, I need to customize the stripe invoice header/title from "Invoice" to "Tax Invoice". Do you guys know any third party app which does that

stone halo Dec 28, 2022, 10:24 AM

#

Hello, Does stripe support Apple pay/Google Pay in South America?

boreal ember Dec 28, 2022, 10:37 AM

#

I'm getting this error when creating a payment intent to pass for payment elements Error: The following payment method types ["bancontact", "giropay", "ideal", "sofort", "mobilepay"] can only be used with PaymentIntents that have capture_method=automatic. Please retry by creating a PaymentIntent with capture_method=automatic.. How can i initialise payment elements when i want to enable manual capture for payments?

sacred cradle Dec 28, 2022, 10:48 AM

#

Hello there! I am having trouble creating an account on Stripe, and I am concerned that since I am in Kenya, maybe there are no Stripe services in our country. Can anyone please help me with any information about whether I can legally use Stripe in Kenya? Thanks in advance

teal veldt Dec 28, 2022, 10:50 AM

#

Hi Team,
we are having India recurring payments, but initially, we have to do card authorization with 0$. is it possible?

muted drum Dec 28, 2022, 10:51 AM

#

Hi, i have question
https://stripe.com/docs/api/treasury/transactions/object
is the value 'issuing_transaction' allowed in the flow_type field?

Stripe API reference – The Transaction object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

vagrant surge Dec 28, 2022, 10:58 AM

#

Hi, I have a question is it possible to change the current phase of a subscriptionSchedules?

wintry sky Dec 28, 2022, 10:59 AM

#

func paymentAuthorizationViewController(_ controller: PKPaymentAuthorizationViewController, didAuthorizePayment payment: PKPayment, handler completion: @escaping (PKPaymentAuthorizationResult) -> Void) {
}

Hi.
this method is not called in iOS side
any idea about this?

minor cipherBOT Dec 28, 2022, 11:00 AM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lilac gyro Dec 28, 2022, 11:23 AM

#

Hi
i am using stripe Test clocks to test subscription renewals but when ever I advance a clock it seems to create invoice in draft and does not automatically finalize it
can someone tell me why its always stays in draft and not finalizing?

uneven lake Dec 28, 2022, 11:25 AM

#

Hi. I have a problem with webhooks. So I have two business accounts - test and live. Connecting webhook to app from test account on demo(test) app is well and work without errors, but live webhook is work(handling events succeeded), but on prod app i caught error about signature. I guess, that in some other place there is some duplicate of live webhook. Can i ask to check live webhook endpoint in other places and other accounts?

heady shale Dec 28, 2022, 11:48 AM

#

Hi, I have a question regarding Subscriptions. I'd like a setup in Stripe such that I can use Stripe Elements along with the Subscriptions API so that I can have a system where users can pay price X per month or price Y per year, similar to the example provided by Stripe's docs. However, I'd like to collect a percentage of this payment for myself, while transferring the rest to a vendor's Express connected account. Does Stripe's API have functionality for this? While I understand that I can charge customers for their subscriptions, I am not sure how I can keep a portion of this payment while directly transferring the rest to my vendor so they may be payed out. Any help would be greatly appreciated, thanks.

minor cipherBOT Dec 28, 2022, 12:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vocal wagon Dec 28, 2022, 12:14 PM

#

Hi,
I need to know if it's possible to make wire transfer to third parties without stripe accounts. If yes please provide the doc please. Thanks in advance and happy hollidays 🙂

novel saddle Dec 28, 2022, 12:38 PM

#

HI
I'm struggling getting Apple Pay to work using Connect in a live environment (works on test)

minor cipherBOT Dec 28, 2022, 1:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

median dome Dec 28, 2022, 1:18 PM

#

Is there a way just from a webhook to get (or calculate) the fee that stripe charged for a payment made for a standard connected account. Currently we listen for payment_intent.succeeded and then we have to do another request and expand latest_charge.balance_transaction to get the fee. It would be awesome if we could always have that expanded in webhooks or for some way to know what the fee was without having to do the 2nd request.

visual bramble Dec 28, 2022, 1:22 PM

#

Well, I've received my fourth Stripe Terminal Test Card which is failing in the exact same way. You read that correctly. I've had three different deliveries (original, ordered two more, and then RMA of the original) that all don't work in the exact same way. This time I've recorded a video. Here is a link to the video https://www.dropbox.com/s/u7ge0ahx39ga033/StripeTerminalTestCard4Failure.MOV?dl=1

vocal wagon Dec 28, 2022, 1:34 PM

#

Hi, I made my gateway a week ago. But I'm not sure if it's working or not. Because people come to my shop add their products to the cart, try to check out but then there is nothing. So I doubt if it works or not!

minor cipherBOT Dec 28, 2022, 2:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

kind dew Dec 28, 2022, 2:07 PM

#

Hi, I am trying to achieve the following: set up future payments that don’t have a consistent interval (for example, a payment now and a payment on 2 more pre-set dates). I have an object of dates and amounts and I am creating a subscription for each that I cancel before a second charge is made.

const _payments = stripePayments.map(async (payment) => {
  try {
    const price = await stripe.prices.create({
      unit_amount: payment.amount * 100,
      currency: 'usd',
      recurring: { interval: 'year' },
      product: process.env.SCRIPE_PRODUCT
    })

    const subscription = {
      customer: customerId,
      items: [{ price: price.id }],
      billing_cycle_anchor: payment.dueDate,
      cancel_at: addYears(new Date(payment.dueDate), 1)
    }

    return await stripe.subscriptions.create(subscription)
  }
})

I have 2 questions:

Is there a better way to do it?
In the billing I see a small charge made right after the subscription. Why is that? Is there a way to remove it?

muted heron Dec 28, 2022, 2:09 PM

#

Hi there, M having issut with the trial,Here is the scenario:
when i try to add 14 days trial it shows me 13 days of free trial,but when i try to fix it by giving 15 days then it turns to 15 days of trial
how is that going?

gritty kelp Dec 28, 2022, 2:19 PM

#

hi! is there a way to only send invoices for subscriptions? without also sending invoices to other charges

vagrant surge Dec 28, 2022, 2:26 PM

#

How to update metadata of subscription using subscriptionSchedules

tender iris Dec 28, 2022, 2:34 PM

#

Hello,

With Stripe, is it possible to make a recurring membership (subscription) for the current calendar year (from 01/01/2023 to 31/12/2023).

For example, I am automatically deducted every year (January 15).

reef bobcat Dec 28, 2022, 2:56 PM

#

Hi! 👋 I'm trying to understand with the accountLinks.create API call - is there a way to pre-fill the email to be the same as a given authenticated user's email --- like the same way you can submit a customerId for stripe invoices?

minor cipherBOT Dec 28, 2022, 3:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

worn garnet Dec 28, 2022, 3:05 PM

#

Hello!, may I check in webhook request subscription status? for example subscription created and after that update to new plan subscription with proration_behavior: 'none'. and then I'd like to know in webhook request that subscription been updated or canceled at next payment

visual harbor Dec 28, 2022, 3:07 PM

#

Hi guys! We are implementing the Payment Element but it seems the form can't be shown until we create a payment intent, this will cause an issue that every time buyer landed on our checkout page, it will create an Incomplete payment intent (shown in the Screenshot 1). We took a look at the Stripe Payment Link, and we saw that the payment element form can be shown without the shipping address (Screenshot 2), how to archive this?

📎 Screenshot_1 📎 Screenshot_2

cyan wadi Dec 28, 2022, 3:17 PM

#

Hello Everyone I am looking for long term partner to work on upwork together.
If anyone Interested , Please DM me.❤️ ❤️ ❤️ ❤️ ❤️ ❤️

exotic oracle Dec 28, 2022, 3:20 PM

#

cyan wadi Hello Everyone I am looking for long term partner to work on upwork together. If...

Check dm

sonic arch Dec 28, 2022, 3:23 PM

#

hello, listening to invoice.paid, how can I tell the expiration of the subscription?
There are 2 fields:

object.lines.data[0].period.end
object.period_end
It seems like the object.period_end should be the one to follow, but in my test env these 2 fields are different and object.period_end is incorrect.
Which event should I listen to follow up with subscriptions and how can I find the expiration date?

minor cipherBOT Dec 28, 2022, 4:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

solar jackal Dec 28, 2022, 4:13 PM

#

hy can you please help me i am getting an error from stripe
A token may not be passed in as a PaymentMethod. Instead, use payment_method_data with type=card and card[token]="tok_1MK2AAFsdWHZFlc3eU9TaebZ"

can you please help me with it

worn notch Dec 28, 2022, 4:27 PM

#

Hi! in a checkout session how many items to pay with a credit card we can have MAX?

peak sequoia Dec 28, 2022, 4:30 PM

#

hi i have a question about on_behalf_of

final wing Dec 28, 2022, 4:35 PM

#

Hi Team, it is regarding the stripe app.. I need to test an app locally with the stripe account but while i am running the command ..stripe apps start...i am getting the attached validation message.

cobalt trench Dec 28, 2022, 4:52 PM

#

Hey! I have a question regarding the Stripe checkout sessions

Is there a nice way to invalidate active sessions if one succeed?
Let say I open 2 checkout session in 2 separate tabs and when I complete the first I would like the 2 to not allow to create a 2nd subscription

Thanks!

minor sage Dec 28, 2022, 4:53 PM

#

Using PHP client, stripe->payouts->create, can I expand the response for destination so I can get the last4 info for the bank it was transferred to? Or do I need to do the payout, and then do another call to get the payout info? When I tried, I got ""Got unexpected keys in options array: expand""

minor cipherBOT Dec 28, 2022, 5:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dawn ridge Dec 28, 2022, 5:01 PM

#

Hi Team, I have a question regarding Stripe computed commission and require some clarifications.
I was told that the Strip fees is 3.4% + 0.5cents. And we are charging an additional 7.5% commission.

So for a $25 payment. We are calculating:
[$25 * (3.4% + 7.5%)] + 0.5 = $28.23.

However in Stripe dashboard, I see that the processing fee is $1.46, yet I am not able to compute how the processing fee is calculated.
If I use ($25 * 3.4%) + 0.5 = $1.35

Does anyone knows why? Thank you.

iron lance Dec 28, 2022, 5:08 PM

#

Hi team - I'm thinking of using stripe atlas. One thing I've seen online is that it's not possible to vest single-founder's stock with stripe atlas. Is this still the case? Thanks

worn garnet Dec 28, 2022, 5:11 PM

#

Hello! I'd like to know what type webhook action will be when subscription is canceled and subscription period will be end

solid wasp Dec 28, 2022, 5:23 PM

#

Hey guys, can someone help me resend a stripe webhook event from more than a month ago? I think the cap through the CLI is 1 month.

drifting canyon Dec 28, 2022, 5:57 PM

#

hello!!! , can a payment intent have several charges?

minor cipherBOT Dec 28, 2022, 6:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

iron jungle Dec 28, 2022, 6:07 PM

#

Hey I have a question about subscriptions, subscription schedules and how to manage them

We have a customer that has a yearly plan that is sold at a different price first year and then a different recurring price after that first year.

To achieve this we've decided to leverage subscriptions schedules.

My question is around how to properly manage a subscription that is in a schedule,

if I create a sub with a schedule for Price A going to Price B after year 1, and the customer decided to upgrade/downgrade that subscription, how do I properly think through how this is best done?
Since the subscriptions schedule would be in effect in year one, do I have to alter the schedule?

grand moss Dec 28, 2022, 6:08 PM

#

Is there any concept of multiple credit balance accounts for a given customer? The use case is that one customer may have multiple different "balances" with different parts of the City, I.E. parking tickets owed vs a water bill. We won't necessarily want the credit balances for invoices to cross pollinate.

warm osprey Dec 28, 2022, 6:13 PM

#

Hi Team, How can i know how much stripe charge for a given PaymentIntent ID?

#

I need to display this exact breakdown in our app

worn notch Dec 28, 2022, 6:23 PM

#

Hi! I have a question, I added 13 line items to a checkout session but when i get it back it only by default give me the first 10 and the parameter "hasMore" = true, how to i get all the invoices (up to 100) in payment mode

coral stag Dec 28, 2022, 6:39 PM

#

Hey guys, I want to create a stripe account that receives a percentage from other accounts' transactions. For example, I'm an admin account and I manage 10 different accounts. If one of the other accounts completes a transaction for $100 I want to receive 10%. Is there anyway stripe could do this for me?

stiff rivet Dec 28, 2022, 6:40 PM

#

I dont understand how to actually talk to someone who works at Stripe as the info I have found online is not helpful or is generic.

supple thicket Dec 28, 2022, 6:46 PM

#

Hey Stripe Staff! I am a product manager (a bit less technical) and my team is going to be migrating subscriptions away from Woocommerce (which uses a Stripe integration), to only using Stripe for subscriptions. Do you have any documentation or advice you recommend to assist in a seamless migration.

weary crag Dec 28, 2022, 6:52 PM

#

Hi Stripers, I've got a doozy of a question. I'm trying to write metadata to a database. I have it working with static fields where I can predict the json key. For example, I know we have a meta data key named 'email'. so in my session I can add that to my db using:
metadata={ 'email' : data.get('email' ,'Unknown email') }
But what if the form fields were generated dynamically? Can I run this through a loop somehow to grab every key and store it?

Sorry if this question should be asked to a python community vs stripe!

pseudo knot Dec 28, 2022, 6:55 PM

#

What's the easiest way to create a new subscription for a customer, where I can add the subscription, and then charge the customer? Subscription/create is requiring a price. A price requires a product. Help!

minor cipherBOT Dec 28, 2022, 7:00 PM

#

:wave: We have reduced coverage during the holidays. Please help each other if we're not around, or send a message to Stripe support for a guaranteed response: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

neon arrow Dec 28, 2022, 7:00 PM

#

Hey all, I was wondering what the correct mental model is for having two stripe accounts buy from each other while I collect a fee.

I assume its something like:

Have two users create their stripe accounts.
Then from those accounts create two customers.
Then have one customer open a payment intent from the other
Capture the payment when the other person sends goods.

But this does not seem possible. Does the customer open a payment intent with me then I funnel the money to the other customer?

fast nimbus Dec 28, 2022, 7:03 PM

#

hi there. already asked this once but it seems it went unnoticed: I found out that i can create a Checkout Session with line_items.price_data and line_items.price_data.product_data without having to create products or prices before in stripe 🥳 but when the session is created like this, will the data be used to automatically create a product & price in the background which then will be stored in my stripe account?

agile merlin Dec 28, 2022, 7:06 PM

#

Is there a way to roll back events that happened in the API? I'm working with some third party code that detached some sources from some customers earlier today.

coral stag Dec 28, 2022, 7:09 PM

#

Is it possible to have a percentage of payments coming from one Stripe account go to another stripe account?

hollow knoll Dec 28, 2022, 7:10 PM

#

hello, i've created a custom plan by using the API "Create a plan" and i'm using the "Create Subscription" API call to enroll the user but i'm getting stuck as its asking me for a Price in the line items, what can i do to enroll the user to a custom plan?

blissful basin Dec 28, 2022, 7:18 PM

#

hi i am trying to create stripefile with node and express with multer ```js
var StripeDocumentImage = multer.diskStorage({
destination: '/home/karol/domains/domena.pl/public_html/stripe/',
filename: async function (req: IGetUserAuthInfoRequest, file, cb) {
try {
let filename: string | undefined;
////////////////////////////////////////////////////////////////
try {
if (file.fieldname === 'stripeDocumentImage') {
const date = new Date();
filename = 'stripe_' + date.getDate() + date.getTime() + '.png';

      const stripefile = await stripe.files.create({
        purpose: 'account_requirement',
        file: {
          data: file,
          name: filename,
          type: 'application/octet-stream',
        },
      });
      console.log({ stripefile, file });
      req.stripeImage = { file: file, stripeFile: stripefile };
    }
  } catch (error) {
    cb(new Error(JSON.stringify(error)), '');
  }

  ////////////////////////////////////////////////////////////////
  if (filename) {
    cb(null, filename);
  } else {
    cb(new Error('bad request'), '');
  }
} catch (error) {
  console.error(error);
  cb(new Error(JSON.stringify(error)), '');
}

},
});```

#

and i am getting this error message js { "message": "{\"code\":\"ERR_INVALID_ARG_TYPE\"}", "stack": "Error: {\"code\":\"ERR_INVALID_ARG_TYPE\"}\n at DiskStorage.filename [as getFilename] (/home/debian/blinkapi/app/src/api/v1/controllers/order/payment.ts:180:12)\n at processTicksAndRejections (node:internal/process/task_queues:96:5)" }

#

what am i doing wrong

valid thorn Dec 28, 2022, 7:21 PM

#

I am trying to get help with a stripe express account through every share that I cannot change my number on to get authentication code to login all the way please help

burnt topaz Dec 28, 2022, 7:23 PM

#

HI

tribal gazelle Dec 28, 2022, 7:24 PM

#

Hey all. General dev question... I need to support discounts based on locking-in terms for subscriptions and charge the whole amount up front.

Do I need to create separate prices ahead of time to support the different recurrence interval, or is there a trick I've not yet thought of?

I'd hoped to just apply a coupon and change the pending_invoice_item_interval to match the terms, which seems to have had no effect. What's the easiest tactic, since making all of those prices ahead of time is going to be incredibly tedious and bloat the system.