Hi! If I apply a coupon to a subscription with a repeating duration of 12 months, and the customer has, for example, 3 months left in the current phase of their subscription schedule, would the coupon be applied to the next phase as well?
#dev-help
lavish cedar
golden spade
A little while ago I noticed that the promotion_code.updated webhook wasn't fired when PromotionCode expired (either due to date or max_redemptions). Just wondering if this is still the case or if it's been addressed yet. Thanks 🙂
left lily
can cards saved as a 'source' be converted to a 'PaymentMethod' (pm__)?
high spindle
I am trying to user Stripe Terminal with server driven for connect accounts in the UK. I have been put on to the beta, have requested to "gate your platform to make Connect requests" and have been emailed from stripe that "I have added access for all those accounts to server-driven". But I still get the error "The server-driven integration is currently only available in certain countries. For more information, see https://stripe.com/docs/terminal/choosing-reader-and-integration#availability." Why isnt this working for me?
cinder bane
Hello , why do we need to add an account in test mode in stripe initially for this function stripe.accounts.create , then only later we can create new accounts otherwise it throws an error - You can only create new accounts if you've signed up for Connect, even though signup is already done for connect?
wind warren
how do i get subscriptions to cancel after the trial is over, if payment was not provided?
exotic spoke
Hello! Is there an easy way to recreate a Subscription that was canceled with the exact same information (customer, items, configuration, etc)?
clever river
I have a customer who collects payments (registration, membership, donations) for a membership organization. They would like to show a breakout of the data by category (e.g. $ for registration, $ for membership, $ donation) on the payment reconciliation report. I'm familiar with adding metadata to a checkout session and that seems to carry over to the payout report just fine. I can go back and add metadata to the payment intent after the fact, but this does not appear to carry over to the payment reconciliation report. If I add the metadata before the payout is made at the time of checkout, will the metadata appear on the payment reconciliation report? Thanks for any experience or insight.
faint bear
Hello
I just read this documentation about the beta version of https://stripe.com/docs/connect/crypto-payouts
I saw that it was only available for US accounts.
It is not possible to make an exceptional request for a country in another region because we are an ambitious project and we are very interested in this functionality?
Thanks in advance
sacred yarrow
Hello, i need know how to get a response with the payments intents the one payout
split cargo
This question is a follow up to this thread: https://discord.com/channels/841573134531821608/1042490350897467462
Can't we run this once for each connected account to save the initial BalanceTransaction records?
Stripe::BalanceTransaction.list({
}, {stripe_account: "acct_1LsqXasdfTsTbw8"})
and then once a day we could have a job that runs:
Stripe::BalanceTransaction.list({
created: {
gt: 1668438911
}
}, {stripe_account: "acct_1LsqXasdfTsTbw8"})
Where the timestamp above is the created_at time of the last BalanceTransaction?
That way our system could stay in sync with all the balance affecting events on our connected accounts right? Then we could show our users essentially a balance activity report in our UI.
tired dagger
Is there any difference in performance between Payment Request Button element and the Stripe Payment Element (specifically in regards to a web react app to support card payments, google pay, and apple pay)
plush rampart
hello, I'm testing ACH Direct Debit, Stripe api returned a link to verify microdeposits but when I went to that link, I got page not found. Can someone help? Thanks
steady tundra
Hey Stripe team, we use your stripe apple pay integration for our clients online payment processing and we're seeing Link show up instead of apple pay on certain devices. Is this in a beta or A/B test?
merry cypress
Hi there,
I use promo codes. I specify the form of the code as I want it to be, but when I pass that code I get an error in response "message": { "error": "No such promotion code: '53245436346'", "statusCode": 400, "code": "resource_missing" }
If I get the API ID for that promo code I am able to get what I need. However I would like to use the code I provided. Is there any possibility to use it?
dire nexus
Hi, I am using Checkout Session and is it possible to set the shipping fee to be none when our customers pay over a certain amount of money?
vocal wagon
hi devs, i need a help. How can i add to this 2 parameters into the api?
{ apiVersion: '2020-08-27' }
wooden wraith
Hi there, I am using the stripe plugin on my WordPress website https://mofidiart.com. When I try to choose the Google Pay option so it's not showing the Shipping field to put the address. Can anyone assist me with it? Thanks
little carbon
I can't find any information in the documentation on what would cause a linked partial debit for a stripe connect account. Any ideas? It was triggered by 1 transfer, but was split over 2 payouts that sum to the amount of the transfer
golden spade
Can I get some assistance understanding why req_DQGf0KQousQoHl failed? I understand it didn't expect id or deleted fields in the SubscriptionItem..but I thought those were valid?
white hawk
When using Stripe Checkout, if we give a customer a coupon for 100% discount, will Stripe will try to collect payment info? Or will it skip that part and let them purchase with no payment info?
jagged glacier
Hi I am trying to use 'trial_period_days' on subscriptions->create but when I do that on the response this does not exist "$subscription->latest_invoice->payment_intent->client_secret" and I need to pass it to the js stripe.confirmCardPayment. Note: My subscription does not have a trial period
hollow orbit
Stripe Financial Connections question: Is there a way to tell whether the bank account that's returned from stripe.collectBankAccountForSetup() (but before calling stripe.confirmUsBankAccountSetup()) is using instant or microdeposit verification? It's very clear after the confirmation step (via the next_action field). But our payment flow would greatly benefit from knowing before confirmation.
hardy trench
I'm trying to use the Billing Portal configuration field to send along metadata, but when I try to do stripe.billingPortal.configurations I get Property 'configurations' does not exist on type '{ sessions: SessionsResource; }'. Is this not available with the 2020-08-27 api? Or is there something else I need to enable?
odd zealot
Hello there, I was wandering If there exists some kind of "shop website" kind of thing like (sorry for advertisement) tebex for Stripe.
cinder bane
Hello, i am facing this issue parameter_missing on an optional field ip tos_acceptance[ip] in stripe.accounts.create
white tendon
Hi, I'm a go developer, I would like to create an automatic payment system on my website, I read literally all the Stripe docs but I don't find nothing that can explain me basically and concretelly how to do that, how can I do a html page with all the things and when the payment is complete it calls a func?
hazy sigil
Hi, I had a thread yesterday with @foggy dawn regarding incomplete subscription statuses and Test Clocks. They asked me to let them know the results of a test I ran.
I set up a similar situation, but let the clock advance normally (with out the Test Clock) and so far, it looks like similar behavior to the issue with Test Clocks.
vocal wagon
Hi, I got a notification on my identity theft monitoring that my identity was used for Stripes Inc. twice this month, though I never reached out to you guys or applied for anything. I’ve tried to send an email but eventually was referred here to get in touch with someone. Who can I talk to about my identity being used twice on your website this month and how to clear my information out of your system? I’d appreciate all the help I can get as I don’t like nor want my identity being used against my request and knowledge.
leaden jewel
Golang Docs incomplete and wrong
heavy stream
Hi,
It seems that the payment from my kajabi doesn’t transfer in my bank account from stripe can you help me with that ?
golden spade
Can a mod re-open my thread #ironbeard-subscription-update ?
slate whale
Hi. Is there any way to know the Subscription id of a scheduled subscription? For example, let's say I have a subscription that isn't scheduled to start until next year so it's id appears as sub_sched_123abc. Once the subscription becomes active, will its id be sub_123abc or is there no way to know what the id will be set to? I apologize if this is in the docs, I couldn't find it.
Motivation:
We had to migrate a bunch of users and due to the way the process panned out, we had to create a bunch of placeholder data for them. Business team went in and created a bunch of subscriptions scheduled to start in the future, but I want to make sure the IDs for those subscriptions are setup in our database correctly so we can handle webhooks.
quick mango
If a user is on a subscription trial, and the subscription is upgraded, is it possible to immediately charge the new subscription fee and 'skip' the trial?
For example, a user buys a subscription trial for $1 which after 30 days will convert to $49/month. A week later, they want to upgrade to an annual subscription e.g $499/year
We've tested this and it appears that when we upgrade them from monthly to annual, they remain on the trial until the first billing date (as originally set when they purchased the monthly), at which they are charged the annual rate.
sacred yarrow
Hello, i need know how to get a response with the payments intents the one payou...
Can you open my thread?
shut imp
Hi, there! How can i instatiate var stripe = Stripe('pk_test_TYooMQauvdEDq54NiTphI7jx'); in React Native?
signal coral
Is there a way to clone customers over to a connected account keeping the ID cus_xxx the same?
silent stratus
Hi I'm trying to create a cardholder via connect and treasury and am able to. I receive a successful response back and everything. When I check the dashboard or try to retrieve it via an api call it says the cardholder DNE.
white hawk
Hi all, I am having an issue applying a coupon code to a one-time purchase using Stripe Checkout that brings the total to $0. It only works if I have another item in the cart that the coupon does not apply to. Is this a known issue where you cannot discount a cart to $0?
wind warren
i have a product which offers a trial before payment is collected and if the payment is collected before trial ends then the sub stays active, otherwise it needs to cancel. I am seeing stripe 'retrying' subscription charge, but there is no payment card on file on user or the subscription. Why is that happening?
nimble dagger
Hi,
The Refund documentation says I need to pass in the Charge.Id. See example below from the documentation. But we are using PaymentIntents, not Charges. How do I do a refund?
var options = new RefundCreateOptions
{
Charge = "ch_3M5FxY2eZvKYlo2C1ENKTL9F",
};
var service = new RefundService();
service.Create(options);
shut imp
Hi, there! https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts says that the minimum charge in MXN is $10.00. How can i handle charges < $10.00?
vocal wagon
Hello. I have a problem. I do not have a passport because I am a refugee. In Spain, I was given a document that allows me to work legally. Thanks to this document, I opened a bank account and rented an apartment. But I can't go through the verification of identity on the site because they don't allow me to upload this document
A document with a photo, I can take a picture with it and send it to you.
white tendon
When I can find the endpoint's unique secret?
royal relic
Hello, there!
I am new to working with stripe API and I am planning for development work that is about to start.
I am located in South Africa but I am working on an app that will be hosted, released, and used in the UK (London) and my question goes as much as Stripe as an app does not work in SA, can I however access its API from South Africa for development? If I am not able to do so, do you have any other suggestions?
Thank you.
wind pelican
Hey, I'm getting this warning when trying to confirm a Setup Intent (following this guide) https://stripe.com/docs/payments/save-and-reuse?client=react
Property 'confirmSetup' may not exist on type 'Stripe'. Did you mean 'confirmCardSetup'?
I am using a card element to collect the card details but when the
elements
});```
code runs, it stays stuck.
frozen kernel
is there a way to ensure that a customer only gets a free trial 1 time? we have a use case where we have 3 separate plans (monthly, yearly, and lifetime subscription). the yearly subscription will come with a 3 day free trial. but we want to avoid allowing the customer to subscribe to yearly for a free trial, and then downgrade to monthly plan and upgrade back to yearly to get another free trial.
compact rose
It looks like when I create a subscription schedule, the subscription that gets created is active by default, even if the user has not entered their payment information. Is there an equivalent of payment_behavior: 'default_incomplete' when creating a subscription schedule?
silent stratus
I'm getting a "this program does not accept financial accounts error when I try to create a card via issuing. req_ZMG6PvVEb6ENYV
wind warren
@halcyon matrix sorry i stepped away earlier and didn't reply. yes i had a question on why the invoice was being retried even though there was no payment information on the subscription or the account
stone cove
hi, how do i get in contact with a stripe developer to ask them if there is a solution to my problem.
burnt crag
needed help
ember solstice
I am working with event data sent to a webhook. I need to be able to associate data from different events on a transaction level. For instance, a transaction is pre-authorized, then it succeeded, and then it is refunded. Would the charge ID starting with "ch_" be consistent with all events related to one bill transaction/purchase?
frozen kernel
hi, is there a way to use the Stripe payment element , but also create an associated checkout session?
we want to use the Stripe payment element to host our own UI rather than using a Stripe hosted checkout page. However, we want to also use the RevenueCat API which integrates with Stripe, but RevenueCat requires a checkout session id in order to integrate correctly.
scarlet cipher
Hello, i have used a payment link that has been paid, before i saw the payment in my dashboard , but no its nowhere to be seen
willow sandal
Hi everyone,
I'm trying to understand what is the logic behind 'cancel subscription plan' limitation. E.g. User has subscribed to a price, subscription is edited to upgrade to another product+price tomorrow, in customer portal it doesn't display 'Cancel plan' button anymore.
It seems to be the case whenever there is scheduled update. 🤔
Thanks in advance
dusty fractal
Hi Stripe team, two questions:
- Is there a way to get the BIN number returned for a payment?
- If not, I saw in the docs that related info below can be returned. Can you tell me what are the possible values for
address_line1_checkandcvc_check? Will add code snippet in reply
tepid igloo
Hi Stripe team,
- dose this url 'v1/apple_pay/domains' distinguish live mode from test mode ?
- I found apple_pay/domain in live mode can be used in test mode
- only some apple_pay/domain in live mode can be listed in test mode when calling api with test key (https://api.stripe.com/v1/apple_pay/domains?limit=20)
{
"error": {
"code": "resource_missing",
"doc_url": "https://stripe.com/docs/error-codes/resource-missing",
"message": "No such apple_pay_domain: 'apwc_1HNQj3IZwcIFVLGrWkUifK6J'; a similar object exists in live mode, but a test mode key was used to make this request.",
"message_code": "missing_resource_with_message_about_livemode",
"param": "starting_after",
"request_log_url": "https://dashboard.stripe.com/test/logs/req_0MbFSOdVCe0oue?t=1668737679",
"type": "invalid_request_error"
}
}
molten light
Hi stripe team, i have a question about 'Stripe apple pay'. I have a 'pmid' which was created by stripe sdk (apple pay), could i create and charge a paymentintent without attach this pmid to customer. besides that , what's the difference between these two knid pmid (one attach to customer and the other don't attach a customer).
grave agate
hello I need a help with subscription schedule
normal silo
Hi Devs,
I'm trying to test the scenario where a failed transaction results in a fee.
An example of this is with a SEPA Direct Debit where your pricing page (https://stripe.com/en-gb-at/pricing/local-payment-methods) says "Please note we charge €7.50 for failed or disputed SEPA Direct Debit payments."
I have used the test account number "AT051904300235473205" which "The PaymentIntent status transitions from processing to requires_payment_method after three minutes."
Looking at the payment_intent (pi_3M5JqOFmiG7YTVO21uSNyND5) I can see the last_payment_error says "The payment failed.", but I cannot see a €7.50 charge anywhere (either against the connected account or the platform account).
Is there a way to test this scenario so I can see what stripe will do?
raw roost
hello
I am trying to apply a promocode to a yearly subscription. Any idea why the next invoice does not get discounted? The other promocode that was duration forever worked so does it have something to do with the duration?
acct_1IDhh2EGIvIcDdSH
sub_1LufcgEGIvIcDdSHFB57YSS5
wind pelican
Hi, I am trying to confirm a SetupIntent with <CardElement>. I'm having trouble because the documentation says that this is following code I need
.confirmCardSetup('{SETUP_INTENT_CLIENT_SECRET}', {
payment_method: {
card: cardElement,
billing_details: {
name: 'Jenny Rosen',
},
},
})
.then(function(result) {
// Handle result.error or result.setupIntent
});```
However I am already providing the setup intent client secret in the options prop of Elements
``` <Elements stripe={stripePromise} options={options}>
<CustomComponent/>
</Elements>```
When I try to submit it stays stuck (nothing happens)
lusty needle
Hey guys, I'm not sure if this is the correct place, but I just found a bug on Stripe dashboard: I have a customer with 13 different credit cards on his account. When editing a subscription, if you want to change the payment method, the selector only shows the first 10 cards. so there are 3 cards that I can not use for that subscription because they simply don't show up for selection :/
vagrant steppeBOT
uh oh
celest prairie
Hi, how can I make a stripe radar rule that would add the card, ip and email used for a transaction that was blocked to a blocked list?
tranquil basin
Need help in understanding few architectural decisions in payment intent. Anyone who can help.
sleek briar
Hello! I hope I can get some help. My payout failed due to my previous bank account being deactivated. I dont know the old account number and it keeps failing when I attempt to verify with my ID. Any help would be greatly appreciated! thank you
young monolith
hi. how can I identify what the available paymentRequestButton without display it?
desert vigil
Hello,
How can I render the payment element after a 100% coupon applied? Currently when I apply a coupon of 100%, the invoice has been paid instantly. But I don't want like that. In this case, I just want to show a button to confirm the subscription of 6 months or else.
radiant pelican
Hi guys! could you help me? could I somehow set the default language to stripe express connect for this link https://connect.stripe.com/express/oauth/authorize?response_type=code&client_id=XXX
peak sequoia
can someone help me with a payout question
wooden mountain
Hi, I have a question regarding Stripe Payment Element - Is there any way we can disable the "Card" Payment Method from the Stripe Dashboard? Whom should I reach out to to disable it? Thanks in advance
vocal wagon
Hello!
I have simple Stripe configuration with 4 plans (one of them is free, we set this plan by default after creating). All plans have some restrictions (quantity of records).
Our test-engineer found tricky bug:
- The user has used up his limit (some unfree plan);
- The user is downgrading his plan to free;
- The user is upgrading his plan to any unfree;
- The user is renewing his limits.
It sounds OK, but the problem is that he is paying for unfree plan only 0,06 dollars instead of full price 15 dollars. What could be wrong? I'm attaching the video for better understanding
timber field
Hi. I have a question about the transfer API. https://stripe.com/docs/api/transfers/create
they are saying that balance must be able to cover the transfer amount. if balance is not enough, there is no way to pull money from connected bank or card to Stripe balance automatically when transferring?
lethal phoenix
Hi! I have a question regarding Financial account's status. It's restricted, and there are no instructions for "required actions" in the account. All the transactions are getting declined with the Events "A new issuing authorization was created and declined because the account is disabled. For more information, please contact us at support-issuing@stripe.com"
While I am still waiting for the reply from support by email, maybe I could get some tips here on how to fix the issue here?
edgy portal
When I create an apple pay payment request, we have a country field. How can I get the info of the stripe account country which connected with my paltform? https://stripe.com/docs/js/payment_request/create
neon pelican
Is it possible to retrieve discount object of used discount in stripe checkout session?
wispy crow
Hi! I want to retrieve the metadata of the plan associated to a subscription but comes nil IDK if i'm doing something wrong
pastel mountain
Please confirm invoice.paid event will be fired even if amout to paid is 0 ??
minor vault
Hi, I feel really stupid for asking this question, but how do I go live? 😅 is it just a matter of changing the api key to the live one in my code or is there a switch in the stripe portal somewhere?
I can toggle between live/test but that just changes what I see in the portal, not what customers see on my site
cinder bane
Hello, Do we use create Source function while creating an account as well or just for add card?
vocal wagon
Hello! Question about Discount Coupons, feels I´m missing some info haha! so, I want to make it available only 1 time/customer, but accessible forever. Getting stuck in only making it available 1 time for only 1 customer.. anyone knows what I am missing here? THANKS!
tame roost
https://dashboard.stripe.com/settings/payments this url is not opening even if I logged in to my stripe account
buoyant sundial
Quick question about the terminal sdk tap to pay section. It says to discoverReaders with .localMobile option but upon doing so it shows user cancelled and cant find the phone as compatible although we are using a real device and simulate is false
warm delta
Hi. Guys, I have a question. We have set up ACH payment. I can see a message to configure. Everything is configured already there, but our customers don't see its option during paymnets
hoary bane
Multi-Platform Connect Customers
Hello, I have a requirement that means we have multiple platform level accounts in different regions (one for UK payments, one for Saudi payments). We have an app that shows restaurants in the local area, and would like to have customers only use a single stripe customer and payment method no matter where they currently are. This is to support user's travelling around to different countries.
Is this something stripe can support? Our restaurant's connected accounts are on different main platform accounts.
feral sierra
hello, is there any updates on paymentIntent object?
i used to access the charge_id from the paymentIntent like this
$intent['charges']['data'][0]['id'].
But now, its returning error, and i can't find any parameter named 'charges'
true narwhal
Hi, we create an invoice for one time purchase - and are waiting on the invoice paid evet for the billing reason "manual" to confirm the payment of the one time item.. but this event never comes in... why?? 😦
kind flame
How to i find whether the payment was done after the free trail was end in a subscription with the help of subscription object?
severe solar
Hi there, we are currently using the deprecated ACH version and are looking to upgrade to the new ACH version. From reading the documentation, the new ACH version revolves around using Mandate & PaymentIntent. I have this question: all of our API calls pass in the api-version '2018-09-24' because we still have legacy APIs calls... can we continue to use this api-version in our API calls and also use the API calls revolved around the new ACH version API calls?
oblique panther
Hi team, I have a question for subscription renewable email (basically, invoice.upcoming event). So, we have set 7days limit( sent an email before 7 days for subscription renew) but now want change it to 15 days. So, expectation is that from date of change, each customer should be notified 15days before. other than changing the period in dashboard, is there any addition step we need to do?
austere garden
Hi team, I have a concern regarding an Email received from my company "AlliedCrowds" account. "If your information is not updated and verified by November 30, 2022, your ability to accept payments and payouts to your bank account may be paused.", I find this really strange and new? Could someone confirm this email if there are really any actions needed from our end?
cerulean pineBOT
:question: @austere garden Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
broken hound
can i get in touch with anyone working on crypto at Stripe??
vocal wagon
Hi, I am using @stripe/stripe-react-native in my react native APP and I wanted to know that when we start payment at that time will stripe ask for OTP shared from bank to authenticate?
broken hound
i have a lot of questions and we can't wait for the email
because our client can't wait any longer
pastel mountain
How can we add metadata to stripe invoice.paid event
small cosmos
Hi all, I have a problem. Stripe got issue sending me webhook on my local tunnel. My tunnel works fine when I try to send manually the webhook (through reqbin.com for example)
cursive gorge
Hi Team
limpid scaffold
Hello there
Have a weird issue with test-clock and scheduled subscription update
My scenario
- Creating customer on a test clock with a monthly subscription
- Setting a subscription schedule to downgrade subscription plan
- Advancing time for 1 month
- Subscription plan was downgraded, but the invoice on the draft status for some reason
I tried advancing time even more, but invoice actually finalizing and attempting to charge the card only after 3 days
Can you give some advice on what's wrong here? Or that's specific of test-clock usage?
coral shoal
Hello everyone. I am using transfer payments, and I want to delay the transfer by 3 days once the charge.succeeded event is captured. My friend suggested setTimeOut – in theory it could work, but I don't feel confident that that is the best solution. Any suggestions?
desert vigil
Hi, Can I create a subscription after collecting payment using setupIntent?
buoyant sentinel
Hello sir, we are trying to build a stripe subscription payment gateway. We need a custom bill address and card details form. Can you guys help me to find out the subscription API with parameters?
flint mural
Is there a way to raise a development enhancement?
pulsar mist
Can I have help configuring Klarna to stripe please
pearl inlet
Hello
wild moon
My card been declined
pearl inlet
Use 3DS
vagrant steppeBOT
المحقق كونان
waxen quail
Please use the thread I created above to chat about this.
pearl inlet
how can we deduct $1 from user before confirmation of free trail for verification of card. after verified, how can we refund that $1 back to user
small jewel
Hello, is it possible to retrieve a checkout session for connected account?
fallen elk
hello, where is the link to upload our documents to the dashboard for account verification ?
thanks
cerulean pineBOT
:question: @fallen elk Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
merry cypress
Hi there,
I have applied the promo code to my subscription, but I see that it has not been reflected in the invoice for the next payment. Can anyone help me with this?
vocal wagon
Hi,
Has anyone haft problem with rendering card element? my card element shows only half. jag use vue.js as frontend framework
rain cove
Hi, what should I do to solve this?
cerulean pineBOT
:question: @rain cove Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
vocal wagon
Hi, wanted to know that does Stripe handle 2 step authentication from their end or we have to provide that through API.
viral bane
Hey! Can anyone tell me wether there is a way to get the payment method an invoice was paid with?
vocal wagon
Hello
robust sandal
Hey Guys Quick question we want to enable bank transfers for our subvscriptions, currently we have automatic invoices but it looks like bank transfers require "send_invoice". Is there a way arround this. This is the error I am getting btw
You can only specify 'days_until_due' if invoice collection method is 'send_invoice'.
vocal wagon
511 / 5 000
hello, my platform is hosted on a windows server 2019, connected to sql server and is entirely developed in classic ASP. I created an endpoint from the Dashboard. All I want is to receive a notification on this page when there is a successful payment and to retrieve the variables to update the customer's account and my database (as I currently do with Paypal I want to leave for Stripe). But I can't. Is there a simple example in Classic Asp to read and process information sent to my endpoint? thank you
vocal wagon
Hello, how is it going today ?
Is-it possible to access to the IBAN with a sepa_debit payment_method ?
true narwhal
I want to enable my customers to buy "one time products". For this, with the api, I have created an invoice, added an invoice item and have finalized the invoice. But now the invoice is in INCOMPLETE state (pi_3M5UycF2iEUqWxhT0UXch1FP). What else is missing? Do I need to send a payment intent to the client to be confirmed?
red vortex
Hello ,
i need to create custom flow for subscription with hosted stripe UI
using IOS and android SDK
and on server side using java
i did not find appropriate example for this
other than pre built checkout
can you please help me ?
also in stripe doc it is mention something like this in
https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements
but when i try to create with same status, i got set_up_intent_id
instead of payment_intent_id
severe solar
Hi there, we are using the deprecated ACH version and are migrating to the new ACH version. I have a question about workflow when a customer uses the instant verification workflow, then enters their bank account details and has to manually verify their bank account by micro-deposits. Is the micro-deposit type always 'descriptor_code' ?
unique fable
Background: We are selling a subscription product with trial periods for a mobile app. We are using a SetupIntent and Payment Element to collect payment information (credit card, ApplePay, or GooglePay), and then when that is confirmed we create a Subscription with the corresponding number of trial days.
Core Problem: Because we're using a SetupIntent, the ApplePay flow shows the customer "Amount Pending" instead of the actual amount. This is hurting conversion.
A naive solution we found on StackOverflow was to, rather than using a Setup Intent, create the Subscription object first, and then use the subscription's latest_invoice.payment_intent to get the client token for Elements.
However, because we offer a trial period, the first invoice is for $0.00, and so when we create the subscription (i.e. when we render the payment form, before the customer gives us payment details), it's marked as automatically paid and the subscription becomes immediately active… which is not ideal 🙂
Is there any other approach to solving this?
If not and this is the way, how can we identify these subscriptions on the customer.subscription.created hook to avoid granting access to content? What edge cases do we need to be aware of?
For example, would a previous customer who churned and is renewing get their previous payment method automatically attached to the new subscription? How do we prevent that to avoid rendering the form from automatically creating a subscription that will charge customers without their consent when the trial period expires?
wind pelican
Hi! I am trying to confirm a setup intent with a <CardElement>. I saw in the documentation here (https://stripe.com/docs/js/setup_intents/confirm_card_setup) that I need to specify the client's secret. Does this mean that I don't need to initialize <Elements> with the props "options"?
naive sandal
Hi. We're currently using the upcoming invoice endpoint to give the user a preview when they're changing the quantity of their active subscription (i.e. they're adding more seats). This works fine, but we're trying to apply a coupon to an existing customer's subscription now that they're above a certain threshold of seats. However, when we apply the coupon via the dashboard, the upcoming invoice endpoint no longer seems to be working. It's returning 0 for subtotal, taxes and total, which breaks our UI where we display the amount they'll be charged for adding seats (proration behaviour = always_invoice). Any ideas on if this is a bug or if we're doing something wrong?
vocal wagon
Hi there for some reason, for some specific customers it is impossible to add suscription because of unrecognized address. However when looking at the address nothing is wrong with that ... any clue ? customer_id => cus_LxVbO0iRkAO7CW
safe igloo
Good morning. Could please advise on this issue: Stripe Express Company Accounts (Canadian - 'Recipient' Service Agreement) do not get prompted to enter Tax ID, Business Address, Contact Name and Address during on-boarding. Only the company legal name, doing business as, and deposit information can be entered. Clients can only update Tax ID in the dashboard or upload verification documents for business or contact. Updating addresses is not possible. This causes the verification process to never complete. With 'Full' Service Agreement these options are available but we have to have them in Recipient mode to do US-CA transfers. Thank you in advance. ~Matt
bitter summit
Hello I dont have my phone number to login again with the 2 steps code they send me . I need to get access to my my account
Also I have issues when clients pay with american express any help?
balmy yacht
Can you please point me in the direction where I can understand the difference between the charge.refunded webook and charge.refunded.updated webhook? When would chage.refunded webhook be triggered, if not for an update?
white tendon
Hello, on the html of the payment page there is only the button "pay now", can someone help me?
delicate gull
Hi there. I'm trying to send money to a seller using Separate Charges and Transfers. Here is my code:
paymentIntent = await stripe.paymentIntents.create({
{
amount: 45500,
currency: 'usd',
metadata: { orderIds: '54' },
transfer_group: 'ORDERS_54'
}
})
console.log(paymentIntent)
When I do console log, I can see that the status of the response is requires_payment_method. I couldn't find any information about this field for this type of payments, it is missing in Stripe docs
https://stripe.com/docs/connect/charges-transfers
neon fox
Hi. Following problem. Im trying to create a hosted invoice via API, so the costumer gets the invoice per mail with the link to pay. This works well for one-time prices, but not for subscriptions. I get the following error:
The price specified is set to type=recurring but this field only accepts prices with type=one_time.
When I create a payment link via the Web UI, I am able to add both 'one_time' and 'recurring' prices. Why cant I do it via API?
cinder bane
Hello i am unable to do tranfers in test accounts req_z9hWYIwLXAdGfg
drowsy stirrup
Hey there! I'm trying to update a charge object resulting from a transfer (py_xxxxxxx). I need to do this as the transfer itself isn't accessible to our connected account through their dashboard, so they can't get the details behind the transaction, included as description. The issue is that I can't retrieve nor update those charges as the API returns an error saying that the target charges aren't found.
topaz axle
Hello! Relating to Connect Accounts, I am trying to identify through the API if an account was created using the Test Mode API Key or the Live API Key. Is there a property anywhere or a method I can use? Thanks!
broken phoenix
Hello! Regarding custom fields, can I create a custom field to use when paying for a subscription? thanks!
steep pecan
hi i seem to be getting a StripeException in my webhook for invoice paid event 'The signature for the webhook is not present in the Stripe-Signature header.' however my setup intent succeeded event seems to work ok
spring pendant
Hello, relating to direct charges created on behalf of connected accounts using the payments intent API, how can I filter out and subscribe to only payment intent events via webhook that were initiated by my platform account? thanks
kindred moss
Hey Stripe, currently dealing with apple pay testing issues using Stripe elements. Im getting an error during payment processing, saying I need to register my Stripe account. However it seems like the Stripe sandbox is sending along a fake account ID for normal testing rather than the real one it needs apple-pay authentication. I'll attach screen shots of the error
I already have a real registered account with Stripe that everything is connected to and it seems that in test mode the account ID is getting swapped to a fake one because of the Stripe Sandbox
placid pawn
Hey, i need help with stripe web hook, could someone helpme
vocal wagon
Hey! is there a way to see draft invoices as a pdf or hosted page
weary crag
Hey folks, a little stuck on trying to pass some metadata during a checkout session. I'd like to add an extra json object field inside metadata that I'm passing to a database. Here's my syntax, is this even possible? Not finding anything specific enough in developer docs. https://www.online-python.com/WGv05a2A6C
exotic geyser
Hi Stripe! So Here's what I'm trying to do. I'm setting up a payment intent so my customers can save multiple payment types. I can save the setup intent id in my database. But I need a mechanism to identify each card that the customer has saved. I wanted to do this by associating the card type (ie. visa) and last 4 digits of the card with the setup intent id. the card object has a last 4 property and card type property
covert bay
Hi! Is it possible to create a connected account that's in test mode and connect to a live mode platform account?
shut imp
Hi there! How can i reuse my customer's info (Default Payment Method) to create a paymentIntent through Connected Accout?
ember solstice
If we setup different accounts/subaccounts for different product lines, then is it possible for me to have the events for those different accounts to be sent to separate webhooks?
ancient bison
in https://stripe.com/docs/api/payment_intents/update, how can we send how much tip included? for example, amount is 1000 in total, 200 is tip? The response data contain tip info
"amount_details": {
"tip": {}
},
but I don't know how to tell stripe how much tip included
unique fable
@daring lodge thanks! I just got out of a meeting. [Your suggestion](#1043167991279386765 message) looks super promising! Is that available on the JS version of elements? I'm searching through the code and not finding any reference to "summary items"
vagrant steppeBOT
cashiersprit
sick vector
Hi Can anyone provide django backend code for this https://stripe.com/docs/billing/quickstart#pricing-model instead of flask
cinder bane
Hi , i am unable to transfer to an stripe enabled account insufficient funds
Why do i need to have funds in the account to be able to payout to this account?
stripe.transfers.create
req_BClz4BQYt6FeP8
half vessel
Hi all. We're rendering a payment Element using a SetupIntent, but are wondering what to do about abandoned forms where the SI will just hang around indefinitely. Are there any suggestions please? Thank you!
broken phoenix
@stray oxide can you open the topic again?
i will send the error message regarding the creation of custom fields when creating a signature
stray forge
understanding meta data from app to request object to database
buoyant sundial
Quick question about the terminal sdk tap to pay section. It says to discoverReaders with .localMobile option but upon doing so it shows user cancelled and cant find the phone as compatible although we are using a real device and simulate is false
deft tendon
When a user arrives on the payment page, he pays for the product then he is redirected to another page. this is perfect. But how do I recover this invoice? in my $checkout variable I don't see an ID for the invoice??
abstract dagger
Does neither of these webhooks execute whenever a payment goes through for a subscription?
cobalt dome
Hey all, I'm trying to integrate Stripe into my new website. I don't want automatic billing so I went after https://stripe.com/docs/api/checkout/sessions, which seems really neat. Stripe collects all the necessary information to create a customer at stripe (billing address, tax) for me, I just redirect them to the url so they can pay. Great.
However, I noticed that upon payment by the customer, there is only a small receipt sent to his email and no fully detailed invoice (pdf), which is something I need. I looked at using the invoice api instead, but this does lack customer info collection (billing, tax..) and I will need to create a customer with the customer api for that, myself.
Upon googling I found https://stripe.com/docs/payments/checkout/post-payment-invoices, which seems to be locked behind a beta but it might be the thing I need.
Any recommendations on solving this or getting access to the beta?
astral isle
I am following along on one of stripes tutorials called Stripe Terminal List Readers, the sample code for this tutorial is on GitHub here is the link "https://github.com/stripe-samples/stripe-terminal-list-readers".
it states the following The recommended way to use this Stripe Sample is with the Stripe CLI:".
I open a terminal within Visual Code Studio and paste the following line in the terminal to copy the project "stripe samples create stripe-terminal-list-readers" I got this from the GitHub page.
The only thing that happens is that it creates an empty folder, and in the terminal, I get the following message:
✔ Finished downloading
lstat /Users/daniel.oosthuizen/.config/stripe/samples-cache/stripe-terminal-list-readers/stripe-terminal-list-readers/server: no such file or directory
The empty folder created is called "stripe-terminal-list-readers"
Can someone help me with what I am doing wrong?
Please be aware I am still new to Stripe.
Thank you Daniel
graceful ivy
Hi y'all! Can anybody help me with .net sdk? I believe that the library has memory leak
final coral
Hi, I have a website for a SAAS. I want logged in user hit a "buy credit" button on my website to buy credits for some action. After they finish purchasing on stripe I want a call back to my node backend and I will add credit to users account. When they refresh product page on my website they will see be able to use this credit . How can I do this ? I do not need users name/address etc. I just want stipe to tell me MyUserId person bought this credit.
rose flame
Guys, I'm trying to make a transfer between my account and a connected account, but I'm getting this error:
You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts by going to https://dashboard.stripe.com/account/payouts. Error: Transaction validation failed: localReference: Path localReference is required.
I have funds, and the connected accounts is active, I'm following the link in the error message but I'm not being able to find where enable manual transfers, can you help me?
lavish forge
Hi Stripe! I'm wondering if you could help direct me to documentation on how to cancel (if possible) a charge. Specifically an ACH payment that is still in "pending" status. The ID for this record has a 'py_' prefix, so not a PaymentIntent.
dull stirrup
Hi, I am trying to recieve events from stripe. I have configured webhooks for that but I am not recieving any event from stripe when the registered events take place.
safe igloo
Good morning. Could please advise on this issue: Stripe Express Company Accounts...
Setting collect to eventually due only prompts for BN
merry hearth
Hi there, does anyone know if Klarna is supported by Stripe for Portuguese businesses? https://stripe.com/en-gb-pt/pricing/local-payment-methods#klarna this page says yes, but I don't have that option on the dashboard, and when I try the sample code I always get the same error "The currency provided (eur) is invalid. Payments with klarna support the following currencies: .";
solar harbor
Hi there guys. I am trying to use the "set" action on the createUsageReport but it seems to always be incrementing instead of overwriting. Am I doing something wrong? Thank you.
const timestamp = Math.floor(new Date().getTime() / 1000)
const stripSeatsPlanId = subscription.stripe_monthly_users_sub_id
await stripe.subscriptionItems.createUsageRecord(stripSeatsPlanId, {
action: "set",
quantity: currentOrganizationUsage.users,
timestamp,
})
brisk thunder
Is it possible to check the radar risk score of payments that failed 3D secure?
vocal wagon
Hey there! I'm struggling to get a custom local font working - it gives the error:
Invalid font family value: /public/fonts/ApercuPro-Bold.woff2. This value contains invalid characters.
Any workaround for this? Google fonts remotely work fine
steep pecan
please can someone check my webhook request body?
lime bear
Under which balances do we find ACH Direct Debit? For some of our logic I need to see what our bank transfer balance is. Recently I started noticing that although we do ACH transactions, AND get paid for it, the bank_account balance stays $0 ?
tired relic
Greetings, does anyone know what caused the following error and how it can be detected?
3D Secure attempt encountered a processing error
The 3D Secure system is temporarily unavailable and the card network is unable to provide proof of the attempt. Liability will generally not be shifted to the issuer.
How can i get a receipt number after confirm a payment on the server?
split cargo
hello 👋
I noticed the IssuingCard status does not have an "expired" state. https://stripe.com/docs/api/issuing/cards/object#issuing_card_object-status
If a card's expiration is in the past, then does it's status automatically get updated to "canceled"? If so, would that trigger an issuing_card_updated event that we could listen for?
wind pelican
Hi, I am trying to capture a paymentintent but it is throwing an error:
mighty stirrup
$balance = \Stripe\Balance::retrieve(
['stripe_account' => '{{CONNECTED_STRIPE_ACCOUNT_ID}}']
);
isnt working for me for some reason. I copied it from this link https://stripe.com/docs/connect/account-balances?locale=en-GB.
I also cant help noticing that this link https://stripe.com/docs/api/balance/balance_retrieve doesnt say anything about the stripe_account parameter.
balmy yacht
When an invoice has expired, the invoice link shows that it has expired. Sometimes it says to enter in your email, but sometimes it just says to contact via our email address. This link expired To get a new link contact finance@oursite.com. How do go forward and create a new invoice link using an exsting invoice?
teal cobalt
Hello! Was wondering if anyone can help me here. We are seeing errors in the console log of the page when we load and select affirm to be the payment method on checkout. Is this something to be concerned about? https://ibb.co/R4mzwyy
shut imp
Why can't i see the receipt_number in the Payment Intent's charge list?
regal hollow
when using stripe trigger payment_intent.succeeded and tracing through the code of
event = stripe.Webhook.construct_event(
payload=raw_data, sig_header=signature, secret=self.__webhook_secret
)
not getting any account info
mental anchor
Using Stripe Hosted Checkout. Phone returns null in the webhook. Only event activate is payment.intent.succeed How do I get Phone?
"address": {
"city": "Gilbert",
"country": "US",
"line1": "",
"line2": null,
"postal_code": "",
"state": "AZ"
},
"email": "kelley@demo.com",
"name": "Kelley Test",
"phone": null
},```
craggy meadow
How can I specifiy a invoice number when writing an invoice? I cannot see any field
woeful lion
sorry wrong chat😅
high prawn
Hello, i am using stripe payment element and geting payment for subscription. i wanna use google pay or apple pay. how can i do that ?
vocal wagon
Hi, can somebody explain to me why Stripe closed my business and stole $9100 from my checking account under the excuse of "it's for a customer refund" who I contacted and never did such thing?
sharp ember
Hello guys, could anybody help me fixing my bad code (it's about stripe checkout success page in Django):
https://stackoverflow.com/q/74489504/20539199
thanks in advance
vocal wagon
Hello guys. I have a question about PaymentIntent flow. According to this site https://stripe.com/docs/payments/intents each PaymentIntent process should have the processing stage.
I'm a little confused because I made a real payment using VISA Card and my PaymentIntetn flow only had 2 steps: requires_payment_method and then succeeded. Wondering what happened that I can't see the processing step in the event history.
wet creek
Is it possible to implement a tipping system through Stripe that utilizes Stripe Connect, but pay out both the location of the purchase as well as an employee of that location? If the employee were to have their own Stripe Express account.
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
severe grail
Anyone else waiting indefinitely for Treasury?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
vocal wagon
I created a payment link (no-code). so I use a link like <a href="https://buy.stripe.com/test_..." etc>link</a>
- how to configure success_url and cancel_url with this type of link?
- in the dashbord, I can put my personal url but I would like to pass variables that I would have entered in the link: example: "https://buy.stripe.com/test_...?id_client=1234&duree=12&via =mysite1" and therefore adapt the link directly from my payment page.
- is it possible to retrieve these variables in my endpoint?
I hope to have been clear. Thanks a lot
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
swift wing
When a refund is given to a Customer, how quickly do they get notified of the refund?
cinder bane
hello, deleted acoounts in test mode are still displaying on dashboard
req_zssHPBeRvRukNp
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
rancid shell
I need help to withdraw, can't find any button even if I have available balance to withdraw. Withdrawal is set to manual
wise dragon
my account was stolen and now I don't have access to it anymore
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
vocal wagon
Got problems with woocommerce integration, is the correct channel ?
mortal moth
Hello, is it dangerous if I expose my stripe keys to a third party tool?
wise dragon
@mint tiger they dont respond me
mint tiger
<@777083313495212093> they dont respond me
It's weekend...
abstract sand
Stripe has a live chat on their website for weekends.
mint tiger
But without access to the account you can't use live chat
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
slim aspen
Hello there. I have some questions
As, Paypal subscription services aren’t compatible with the variable tax. Does stripe work?
winter grove
hi
slim aspen
Hello
winter grove
i need help with Webhook Webform
I tried Webhook it works in my local machine, but when my app live, the Webhook does not received any respond from Stripe
I did create the webhook endpoint to my URL website with 2 Event payment_intent.succeeded and checkout.session.completed
anyone here ?
lime badge
Hi, looks like the Order was removed from latest version https://stripe.com/docs/changelog#november-16,-2022, as i'm building a custom checkout, which api should I use now ? (so far I'm using the beta 2022-08-01; orders_beta=v4)
winter grove
I Need Help Please
lime badge
Hi, looks like the *Order* was removed from latest version https://stripe.com/do...
Maybe I should stay in the stripe v10.17.0 before the Orders beta is fully released ?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
zenith drum
I have a problem Check the webhook signatures when use grpc-http
Can't implement it. Any way for it?
calm slate
Hi, so a customer was subscribed to the yearly plan of $119 on our product and they were upgraded to $299 using subscription upgrade API but what happened is they have an invoice of $462 afer prorations pending on next billing date which is 17 Nov 2023 but we want them to be charged the remaining amount now. Could you help?
analog tulip
Hello I work on go puff and used you pay us but I'm trying to do instead cash out but it telling me wait 48 but in stuck I ran out of gas and I'm stuck please help
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
thorny axle
Anyone else having problems with webhooks today (in test mode). It doesn't send any requests at all to my ngrok server, and when I switch to my live webhook URL, I get this error: "No signatures found matching the expected signature for payload." As if it's not setup correctly, but it works in live mode...
raw gorge
Hola. Hay soporte en español en este discord??
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
final phoenix
i need help with stripe terminal
Error: Reader is not capable of processing this action
this error shows after created and sending payment intent
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
rough creek
Is 2FA not working for anyone else right now?
leaden jewel
[ERROR] Request error from Stripe (status 400): {"status":400,"message":"You must update your Connect branding settings with business name, icon, brand color in order to create an account link. You can
Im attempting to create a connect on boarding account but encountering this issue, all branding stuff is set up
north scroll
Hi
I'm struggling to be precisely sure about which events will be fired in which case when using checkout and delayed payment/transfer. For my business I need to use PaymentIntent and Transfer distinct. Thus i'm referencing a transfer_group in the payment intent when creating a checkout session. I then use this same transfer_group for later transfers made when payment succeed. However, I'm not sure what type of event should I listen to be sure to track every status change / case. Would it be possible to tell me if the event i'm listening are correct and unique ?
- payment_intent.succeeded - The payment is a success, I can do a transfer.
- payment_intent.canceled - The payment has been canceled.
- checkout.session.expired - The session has expired so the payment process is also canceled.
What about if the client is paying with his bank account (using a delayed payment method) ? Will it triggers a payment_intent.succeeded ? Will it only triggers it when money is actually transferred or directly after checkout session completion ?
peak shore
Hello guys, we have built a platform where we have employee/employer users, we want to implement payment in our platform so employers can pay their employees, when the contract is created between the employer and employee we specify if it is one time payment or recurring payment ( can be daily, weekly, every 2 weeks or monthly) does this require any implementation for stripe in frontend? Both employers and employees have a section to provide their credit cards on which they want to make from/receive on the payment, as far as I could understand should we use here stripe elements and then stripe provides us with some keys then we store these keys in backend and we use these keys instead of credit cards?
proven sand
I need to figure out how to disable all block rules including rule blocking highest risk. Just need this done tempor
temporarily
i'm already subscribed to the fraud teams
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
sly hornet
Hey is it ok if the minimum amount I can payout is $250?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
silent stratus
Can anyone here help me with a stripe issuing question?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
sturdy mango
i need to authorized card then need to charge payment later
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
spring salmon
How can i ensure that my stripe subscription webhook is running perfectly
Is there a way to trigger the subscription reoccurring billing manually?
stripe time-clock is not working with the existing subscription.
winter fern
I want to do crud operations on cards in Stripe, I am using node, express and ejs template. Its my first time using stripe, can someone guide me how to do that
median coyote
Hello,
I am getting this error while using transfer api:
"transfers_not_allowed
Funds can't be sent to accounts located in IN because it's restricted outside of your platform's region; please contact us via https://support.stripe.com/contact for details."
reef swan
Hi Everyone,
Can i get help in here with the firebase-payments-extension, please? I have a feature request with createCheckoutSession. I would like to have billing_cycle_anchor and start_date added to the extension. I tried reconfiguring the extension and in particular adding the variables in interfaces.ts, then in index.ts but no joy. Keep getting an error: billing_cycle_anchor is undefined.
Anyone able to help please?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
vocal wagon
I nEed help
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
vocal wagon
I need my 1099 from doordash in 2020!
merry herald
Got problems with woocommerce integration, is the correct channel ?
What's the problem you're having?
winged skiff
Hello guys,
I have a project that I am currently working on. In that project I use stripe. So the system is based on appointments. After user fills personal info the user clicks on the button, thus makes the payment and I save this to db and also note that payment was successfull. How can I save payment status to database. What I am currently doing is saving payment status to db after user gets redirected to payment successfull page with payment intent id. Then I find appointment with that specififc payment intent id and change its status to successfull on db. But what if user have bad connection or something went wrong with redirecting. What is the best way of saving payment status to my own database. (I use MERN Stack)
mint tiger
Hello guys,
I have a project that I am currently working on. In that project I u...
you should use webhooks
winged skiff
Thank you
Could you please share with me a link that covers specifically this topic
I have heard before that I neeed to use webhooks but couldnt find how I need to use them
mint tiger
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
umbral bluff
Hello stripe devs,
Is there a way we can get stripe unverified banks account through api?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
sly hornet
Hey why minimum payout limit is 250$? Can i change it somehow for less? I find some informations that minimum payout in my country is like 5PLN which is like 1$ so why i cant?
glossy tangle
I can't see a way in the docs to do a custom 1 step checkout process for subscriptions. Is it possible to use Stripe elements to collect payment information before you create a customer or payment intent?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
astral isle
I am new to Stripe and I am trying to follow the terminal example from stripe "https://stripe.com/docs/terminal/quickstart"
I downloaded the code example, but If I run it as is I get the following error on my webpage:
"(index):1 Uncaught (in promise) Error: onFetchConnectionToken failure. Please make sure your function creates a new connection token via your backend.
at (index):1:171898
at s ((index):1:230316)
at Generator._invoke ((index):1:230104)
at R.forEach.e.<computed> [as throw] ((index):1:230739)
at ji ((index):1:170462)
at a ((index):1:170703)
(anonymous) @ (index):1
s @ (index):1
(anonymous) @ (index):1
R.forEach.e.<computed> @ (index):1
ji @ (index):1
a @ (index):1
Promise.then (async)
connectReaderHandler @ client.js:42
(anonymous) @ client.js:116
The error refers to my backend is there some other code I need to download also to make the project work? If so could you help me with this?
Also in the connection_token.php file, it gives me the following information:
"// The ConnectionToken's secret lets you connect to any Stripe Terminal reader
// and take payments with your Stripe account.
// Be sure to authenticate the endpoint for creating connection tokens."
In the last line " // Be sure to authenticate the endpoint for creating connection tokens."
Could you please explain how I do that?
Thank you for your help.
buoyant sundial
is it possible to onboard express accounts through the app rather than using universal URLs
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
misty thicket
Hello there I have just recieved an email saying that I have a refund with Stripe Dashboard, what it is ?
sturdy ether
i close my account ,i still have balance inside when they refund the money ?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
lime adder
I'm wondering how long it takes to process payments with stripe I canada??
sturdy moon
Setting up my account, trying to add an account representative but it keeps saying the person is already added, do I need a second person in the company to receive payments ??
also cant find an option to select the person thats already been added
zenith quarry
Hi, I just want to ask why IDR is not considered as zero-decimal currency?
high burrow
Hi, I need to talk to customer support urgently
bleak quartz
Hello, how can I delete an active promotion on a subscription? Is this is the right way? https://stripe.com/docs/api/discounts/subscription_delete
valid radish
Hi! How do we set proration behavior of a subscription to always invoice when using checkout session for creating subscriptions?
quaint nexus
Hi Stripe team
I am using api Create payment intent for pay, paymentintent create by connect account and platform account there is a fee
In this case connect account will be subject to stripe transaction fee
when i refund 100% of the amount, connect account will be a loss
How do I get my platform account to absorb the stripe fee
Thanks. 🙏
https://stripe.com/docs/api/payment_intents/create
tiny wind
Hello,
How do I to navigate from a payment intent to a payout without knowing the payoutId? I want to be able to associate a payment intent id to a payout id starting with the payment intent id.
I asked this question a week or two ago and I was told it wasn't directly possible, but that I'd be able to use the available_on date to atleast find it from a list. Today while testing, this failed in my test environment.
silent stratus
Could I please get some help on stripe treasury?
woeful turret
Verifying Bank Accounts via the Microdeposit method, we are having issues. For example, in LIVE mode using a legitimate Bank Account + Routing, an email is sent from Stripe to the user/customer .... but no verification code is provided. Checking the Stripe ADMIN the account shows "pending verification" still
median coyote
Hello,
I am getting this error while using transfer api:
"transfers_not_allowed
Funds can't be sent to accounts located in IN because it's restricted outside of your platform's region; please contact us via https://support.stripe.com/contact for details."
spiral bluff
How can I support partial payments of invoices (paid out of band). I know that I can simply leave the invoice as open until I receive the full payment (by keeping track of this on our end). But is there a way in which I can actually update the invoice amount??
regal stump
Hi I dont understand why stripe shows my subscription as $484 when I set the product price at $500. It is $500 for other customers but only $484 for this subscribed customer. Dont get where this inconsistency is at. Previous to seeing this $484 price, the customer has alwyas been charged at $500 no problem. Suddenly the price for subscription just changed automatically..
frank plank
Question. My company provides a service for celebrities & we split the revenue. We have a stripe account made & are taking orders via our website. We want to figure out how to easily split the revenue between my company & the celebrity. Im guessing stripe connect would work best.
Is there a way to automate each payout at 50% of the total inbound revenue?
ripe igloo
hi Guys, I am using stripe payment sheet on Android, and managed to get payment method id from retrieveSetupIntent()...
...how do I retrieve the payment method object itself?
vagrant steppeBOT
Jakex
prisma lodge
Can anyone share a USA based stripe account with me with cross border payouts enabled. Or just test keys.
just for testing purpose
I have an account, but on that cross border payouts not working.
Thanks in advance
drifting cargo
Hello! I am trying to set up Stripe Webhooks to listen to subscriptions events.
My server is up and running, and some events are successful. However, many of them return the error:
"Connection to remote host denied (please contact support at https://support.stripe.com/contact/)". It seems like the request is not even reaching my server. Is it possible to have more details on this error?
Thanks!
normal silo
Hi Devs,
I'm testing failed asynchronous refunds using test card 4000000000005126 through a connect account.
Payment Intent: pi_3M6RlYFmiG7YTVO20sRT8HqQ, refund: re_3M6RlYFmiG7YTVO20eZGz6tw
I notice after the failure the money is sitting in the platforms account, not the connected account.
I would have thought the money would go back into the connected account, as they are in contact with the customer and would organise an alternate way to refund the payment.. am I missing something?
ornate pollen
Hi Gurus,
I'm not receiving 3D Secure customer emails when necessary for confirming a payment. I would have thought once this event was called https://stripe.com/docs/js/payment_intents/confirm_card_payment, and automatic email would be sent if ' Send a Stripe-hosted link for cardholders to authenticate when required' was enabled on my dashboard. I can also see my customer has the correct email address?
ornate pollen
Hi Gurus,
I'm not receiving 3D Secure customer emails when necessary for confir...
The customer is off_session so we cannot use the automatic direct modal that is described in your documentation as the customer is not at the POS machine.
left rain
hey guys, i have an issue regarding business accounts in stripe, so in our system we have 2 types of account business and individual and we want individual account to be converted into business account, can u help how we can achieve such thing like take them to that particular process of adding onboarding or adding such capabilities to the account ?
vagrant steppeBOT
fenwicks_silent_assassin
high burrow
I need help with payments not coming up in stripe dashboard
lime oar
hi, i have an express account and would like to get another standard account under the same email address
sonic arch
Hello, there are 2 endpoint types for webhooks, the standard (platform) and connect.
How can I tell which kind of actions will trigger events as connect webhook type and platform? I couldn't find the docs for it.
More specifically, I would like to know the types of the followings:
- Direct charge on a standard connected account.
- Charges and transfers using
on_behalf_of.
vagrant steppeBOT
itaied
vocal wagon
Hello. I created a payment link (no-code). so I use a link like <a href="https://buy.stripe.com/test_..." etc>link</a>
- how to configure success_url and cancelurl with this type of link?
- in the dashbord, I can put my personal url but I would like to pass variables that I would have entered in the link: example: "https://buy.stripe.com/test...?id_client=1234&duree=12&via =mysite1" and therefore adapt the link directly from my payment page.
- is it possible to retrieve these variables ?
I hope to have been clear. Thanks a lot
thorny breach
Hi Team, for dispute integration, is there any api to opeate on a dispute case? e.g. to submit evidence for a case?
dapper sparrow
Hey guys just a general question regarding billing details ,
are billing details stored in customer object or in payment method ? which one is it , i can't see to figure it out since in dashboard the billing details are added with customer
pastel mountain
Can we create customer by attaching test_clock ?
mortal moth
Hey, I am new stripe and want to ask a dummy question.
If I use stripe to purchase in-app, do I need to pay google play store or apple store?
keen lava
I am trying to set payment method on my ecommerce site but the stripe is giving this error: A token may not be passed in as a Source. You can convert your token into a Source using /v1/sources with card[token]=MYTOKEN.
API Side:
const router = require("express").Router();
const stripe = require("stripe")(process.env.STRIPE_KEY);
router.post("/payment",(req,res)=> {
stripe.paymentIntents.create({
source:req.body.tokenId,
amount:req.body.amount,
currency: "usd",
},(stripeErr,stripeRes)=>{
if(stripeErr) {
res.status(500).json(stripeErr);
} else {
res.status(200).json(stripeRes);
}
})
});
module.exports = router;
Client Side:
useEffect(()=>{
const makeRequest = async ()=> {
try {
const res = await userRequest.post("/checkout/payment",{
tokenId: stripeToken.id,
amount: cart.total*100,
});
history.push("/success",{data: res.data});
} catch{}
};
stripeToken && makeRequest();
},[stripeToken, cart.total, history]);
turbid canyon
Hi Stripe developers, I am using card elements . How I can place the cursor on card number field upon any errors? I am using jquery to submit the payment
neon fox
Hi, I have a problem with /v1/checkout/sessions 'sucess_url' parameter. My website has non ASCII-chars in the URL, which I replace (for example in curl --data) with percent encoding (ü -> %C3%BC). I still get the error, seems like the percent encoding is put back into non ASCII-chars before reaching stripe? Im not sure what to do (req_dHa3e3oEkpyZbT)
vocal wagon
Hello. I have a web page on which my client (id_client=1234) connects to pay for his annual subscription. I created a payment link and set up a confirmation url in the dashboard.
I would simply like this variable (id_client=1234) to be retrieved when opening my confirmation page and, above all and very important, to be able to use it in my endpoint to update my database. The idea would be that my payment link includes personal variables that I can then use in my endpoint. This is what I'm currently doing with Paypal that I want to leave for Stripe. I'm looking at the session checkout side but I don't understand how to make a session checkout with a simple payment link on my page, can you help me? Thanks
west frost
Hello guys, I was wondering if there was a way to update metadata of a subscription without triggering customer.subscription.updated event. Any info is appreciated. Thanks
nocturne bobcat
Hi everyone
Just want to know is stripe will provide subscription plan listing template?
radiant slate
Hey guys, I'm currently implementing Apple Pay and on dev. When I try to complete the payment, I receive a payment method result and id and everything, but the payment sheet is stuck on processing and eventually shows "payment not completed". Is this intended?
minor vault
I'm finishing up the last touches on my first project with Stripe. While testing I used the fake credit card to subscribe to my own site, is there a way to subscribe myself to my own live site without having to actually whip out my credit card? I tried adding a subscription to myself in the customers section but it says I can't do that without adding a payment method.
vapid niche
Hey guys, I'm interested in the issuing function. But it only opens for those who have already contacted the sales team. Is there any way to test it? We want to create a demonstration and familiarize ourselves with the issuing API. Could we use it in the development environment?
vague goblet
Howdy, when retrieving account details on connect, I never get the 'business_profile' property, nor 'email' one. I am pretty sure I get these details through webhooks. Is there something I should be adding to the /retrieve api call to receive that?
https://stripe.com/docs/api/accounts/retrieve
neon fox
Hi, I have a problem with /v1/checkout/sessions 'sucess_url' parameter. My website has non ASCII-chars in the URL, which I replace (for example in curl --data) with percent encoding (ü -> %C3%BC). I still get the error, seems like the percent encoding is put back into non ASCII-chars before reaching stripe? After first help I tried to percent encode the whole url. Still the same problem. Im not sure what to do (req_dHa3e3oEkpyZbT, req_ei8Up0wqt5OO4N)
stiff bloom
Hi Team, Can we get payment intent after we redirect to stripe checkout page?
thorny axle
Will the webhook requests on test mode continue to be completely broken for long?
Kind of annoying to have to test things on live mode...
fringe quartz
Hey guys, hope everyone is doing great! I notice some problems with stripe webhooks last friday, we tried several times with a ngrok tunnel (for our local tests with stripe) and never received any hooks, check also our secret keys and everything was good. Today we saw that our prod webhook is disabled on stripe and the last hook sent from stripe is from the 11.19 (saturday) and nobody in our team disabled the prod hook on sunday. Is that from Stripe?
autumn compass
Hi All, can anyone show me how to forward events to the webhook.php file without using the stripe for Visual Studio Code extension. In this video from stripe https://www.youtube.com/watch?v=D_XL3P4MFH4 events are sent to http://localhost:4242/webhook.php using the stripe extension for Visual Studio Code (Timestamp 17:13 ) but I'm using Adobe Dreamweaver 2021 is it possible to forward the events using another editor
sorry for the embedded video
static nova
Hello, I am trying to link my WooCommerce with Stripe but it is not possible, I am connected to my Stripe and WCP account now in WP it asks me to enter my keys. I try to locate the dashboard in stripe but it is impossible from the stripe express page, what should I do?
steep pecan
i keep getting "The signature for the webhook is not present in the Stripe-Signature header." just for the event setupintent succeeded, but other events are ok
grave comet
I've upgraded our Stripe API version to
2022-11-15
However, under our test webhook the version being used is:
2020-03-02
How do I get the test webhook on the latest version?
Oh right removing and creating again works
I think should be an easier way had no idea our test webhook was so out of date!
Assumed it updated along with live webhook version
This is probably a bug?
deep bluff
We have a SaaS with multiple customers. We use stripe subscriptions with metered usage to bill our customers. All has worked well. But now our last 3 payments have failed all saying "Don't tell the customer that the card was reported lost or stolen, but direct them to contact their issuing bank. Retries won't succeed". This is 3 payments by 3 different customers with 3 different cards. Seem implausible to be a coincidence. How can I find out more?
normal isle
Hello, I connect stripe with Klarna but when I a customer tries to pay with klarna it shows klarna checkout in german and doesn't accept Italian cards. Why?
polar solar
Hello! Is someone can help me with this? I have connected Payoneer to my stripe account, for any disputes or chargesbacks in case Stripe need to do so, and use my money for it, is there any way they can use first my money on the balance instead of from the bank. Cause Payoneer does not allow and im afraid that if Stripe tries first with the bank my account will be banned
Is it a way to have a reserved balance only for that ? Used to offset negative balances on the account ?
vocal wagon
Hi, when I get the purchase success true the program is typing great like on my code but there is not progress to second situation and the log console getting this error. Idk why?
dense hill
Hello
How I can deduct amount from connect bank account
limpid scaffold
Hello there
I'm testing integration using test clock, and have a weird issue
Want to confirm the behaviour
When advancing time for the next subscription payment - only draft invoice is created
Do I need to advance time two times (second one even for a minute) in order for invoice to be finalized and charged?
tropic bridge
Hello folks, i'm trying to create an invoice for a one-off product, but doesn't seems to return a payment intent correctly, any help?
lament pier
Hi - question around payouts - we have clients that we want to pay a portion of revenue for each purchase on our site, the issue is the amount they will recieve is so small setting up a stripe connect account is not really worth it. Is there any other options available for payouts such as direct bank transfers to the clients accounts etc?
rose flame
Hello!
Can you check why my transfer requests are all returning insufficient funds?
The last request was that: req_3LuO3LICejlpo5
true cosmos
I'm getting an error that: 'You did not provide an API key' when using the official Stripe Firebase extension. I have confirmed that I have included my API_KEY within the extension configuration within the Firebase Console.
fringe cargo
Hey guys, how is everyone doing? So, let's imagine the hypothetical scenario:
so for a $1,000/mo subscription:
- Month one: charged $1K
- Month two: card failed
- Month three: card failed
- Month four: card updated, succeed
My question is: will Stripe make a charge for months two and three? or they will be ignored and we will move on from today?
zealous plinth
Hey I've just noticed that since the 13th October, I've had no new subscribers. I've tried checking out myself and I'm getting a Card security check unsuccessful Sripe error. It's an old product that I'm in the process of retiring but would really like to keep the payment system live over the next few months until I'm ready to turn it off. Running stripe-php v6.43.1. Anyone got any ideas what has happened to suddenly cause every transaction to fail?
vocal wagon
Hi!! I have a problem with a webhook, any help please?
abstract sand
If a user pays with Google Pay/Apple Pay, how will they be debited, 1.4% or 2.9%?
fringe quartz
Hey guys, how can we re-send a failed webhook to another endpoint manually from stripe's dashboard? Many thanks!
brisk thunder
3D Secure attempt failed
The customer failed 3D Secure authentication.
"funding": "prepaid",
"three_ds_method_url": "",
Does this mean 3d secure is really not supported because it says it is supported but seems like the 3d secure method url is empty? I am not sure if this was a legitimate purchase prevented by 3d secure or if their card does not support 3d secure properly. I have seen this once before but that case may have been fraud because billing address was in the wrong country.
raw ravine
How do I contact the dispute claims department for stripe?
vocal wagon
Hi, how can i get my success url, and cancel url?
slender idol
Hello, I'm trying to use the skip form function for Connect accounts on OAuth flow in a testing environment but all the accounts created end up to be restricted and I need to do the whole onboard process to make it work, Can you guys please help me on this? Thanks a lot
delicate gull
Hi there. Thank you for your product.
I'm trying to assign my bank account via Financial Connections and pull transactions then. Applying to your docs, I successfully created a session, send session id to client, then received a session id from client and retrieved the session. Here is my code:
// creating a session
const session = await stripe.financialConnections.sessions.create({
account_holder: {
type: 'account',
account: 'acct_1M6a0LReai8ZHv3o'
},
permissions: ['transactions', 'ownership', 'payment_method'],
filters: {
countries: ['US'],
},
})
// retrieving a session
const session = await stripe.financialConnections.sessions.retrieve(session.id)
console.log(session)
and the response:
{
id: 'fcsess_1M6a4ODFAnJw4ZCMNuRKE6ue',
object: 'financial_connections.session',
account_holder: { account: 'acct_1M6a0LReai8ZHv3o', type: 'account' },
accounts: {
object: 'list',
data: [ [Object] ],
has_more: false,
total_count: 1,
url: '/v1/financial_connections/accounts'
},
// ...here is other data, like bank_account_token, etc.
}
So, at this step everything is correct, I see my bank account in accounts object. Continuation below 👇
delicate gull
Hi there. Thank you for your product.
I'm trying to assign my bank account via F...
A bit later I tried to create a session with the same account id (acct_1M6a0LReai8ZHv3o) in the same way as I did above, and here is the result:
{
id: 'fcsess_1M6aGRDFAnJw4ZCMUHUfCMS1',
object: 'financial_connections.session',
account_holder: { account: 'acct_1M6a0LReai8ZHv3o', type: 'account' },
accounts: {
object: 'list',
data: [],
has_more: false,
total_count: 0,
url: '/v1/financial_connections/accounts'
},
client_secret: 'fcsess_client_secret_3xfmQmJoMi8qsR0cQ1g8XXJ3',
filters: { countries: [ 'US' ] },
livemode: false,
permissions: [ 'ownership', 'payment_method', 'transactions' ]
}
The accounts.data array is empty, while after linking my bank account I could see it exists. Could you please tell me, what am I doing wrong? How can I fix it? I also found that if I use existing session id, everything works correctly.
Thanks.
signal hazel
Is there a way to have invoices with due date with the same invoice date?
tender quest
Hello. I have a webhook setup in Live for an application, and I am seeing test event fired there. Should that be happening? I assumed not, but if so, I guess I should be checking the "livemode" property of the body of the post?
winter fern
Hii, I want to save, retrieve and delete cards using node js and express project using ejs template. How should I do that, its my first itme using stripe
sour aurora
Hi I am new just started driving yesterday for gopuff I set my debit card up so I can do instant payouts I never add my bank account number but says my cars needs 48 hours to be reviewed
rose flame
Guys, after I added on_behalf_of on my checkout session pointing to a express account, I getting this error when try to make a payment:
You cannot create a charge with the `on_behalf_of` parameter set to a connected account with `transfers` but without the `card_payments` capability enabled.
This card_payments must be enable on my account or on the connected express account?
fringe quartz
Guys I'm on stripe's shell (https://stripe.com/docs/stripe-cli?shell=true) to launch some commands like "stripe events resend..." but the command is not found :/
analog ether
Hi , Do I need to have a user account to make a transfer?
i'm looking here https://stripe.com/docs/connect/manual-payouts
steep pecan
is there any info on how to publish the example webhook in api to a windows server running iis?
in .net sorry
oak coral
My platform account is in US, but one of my client account is in some other country, the connect account in other country has transfers capabilities enabled with a recipient service agreement,
questions,
- I will create a payment intent on the main account and transfer some amount (USD) of it to the connected account. is the above connected account scenario is enough for that? or we need
card_paymentcapabilities on the connect account too? - after transferring some USD to the connect account I want to payout in USD, do I need anything else or the above scenario enough ?
- and if I want to payout in the local currency is the above scenario enough ?
thorny shoal
how update customer payment method without make it default
vocal wagon
Hello, a question - can I change my Retry Schedule under billing settings in only test mode without changing it for live? I want to test out a custom retry schedule, but I don't want to affect Production, but it seems that if I change it in one, it changes in another as well.
severe solar
I got onto the support chat and asked them for a list of the 5,000 supported bank institutions that are set up for instant ACH verification... I got told there is no such resource to view these... thinking some devs here may have a resource I could look at to see a partial list of institutions? e.g. something that shows the likes of Chase Bank, Bank of America, the big players, etc.)
vocal wagon
Hello, I need help please!
abstract roost
Hi, when i try to go to Stripe checkout session, i face
"No'Access-Control-Allow-Origin' header is present on the requested resource" this problem. I looked for it and didnt find a solution. Anyone has ever faced the same problem?
tropic bridge
hey folks, I have some doubts about my implementation i would like to double check, anyone can help?
analog ether
hi , i need help !
potent sedge
I'm attempting to confirm a payment by calling the stripe.confirmUsBankAccountPayment() function. We're using a saved ACH payment method, the saved payment method is one of the approved testing account numbers from the Stripe API docs (https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web&ui=checkout#test-account-numbers). Namely, the first one in the list. The ACH payment method in question has been verified using the micro-deposit method. The problem I'm facing however, is that the function always returns the following error and I am not sure how to solve this issue:
message: "This PaymentIntent's payment_method could not be updated because it has a status of processing. You may only update the payment_method of a PaymentIntent with one of the following statuses: requires_payment_method, requires_confirmation, requires_action."
Why is the status always processing? And how can I get this function call to work.
When I call the card payment method function, it seems to function properly.
vocal wagon
We are running this stripe firebase extension : https://github.com/stripe/stripe-firebase-extensions/tree/next/firestore-stripe-payments. We would like to upgrade to billing scale in order to use advanced features only contained is this scale. Are there any consequence to be expected? thanky you
severe solar
I'm implementing the ACH direct debit workflow using API calls, in the workflow guide (https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web&ui=API) it says to collect bank detail then provide a mandate to accept... my question is can I create a PaymentIntent and get the customer to accept the mandate before I collect the bank account details via stripe.js?
flint kettle
I need to verify the identity on my account. but there is an error in the first name
plain sparrow
Hello @everyone!
As a web developer with 6 years of full stack experience, I would like to set up a new job opportunity for myself, who has led several projects to success and received good reviews from many clients.
This is my website: https://dennis-stephens.vercel.app
You can check my experiences, projects with my name in team section, several certifications and Linkedin recommendations here.
It can be said that the strengths that I can see are the simultaneous guarantee of project speed and quality, accurate time management, and sincerity.
If you are currently in need of a new developer for your team, want to bring up a new startup, or need a freelancer, please check my website and feel free to send me a message.
vocal wagon
Hi. In the checkout.session.completed logs, what is the ID in:
"data": {
"object": {
"id": "cs_test_..."
Where can I find this ID in the dashboard? Thanks
Hi everybody, how is it possible to get the stripe-fees from a payment intent?
obsidian prawn
I have a payment method for one of our customers failing with "Payment method ... must have an active mandate to be valid." (req_0SNKUv68GxN1Xu).
How should I update the payment method to revalidate the mandate?
merry hearth
Hey all. Is there a way to programmatically check if google pay or apple pay are active for a certain account other than using the canMakePayment method? It would be great if it was one of the payment_method_types on the Payment Intent. (It's for a CMS/Online Shopping Solution and we are trying to avoid having it configured in two different places if those Wallets are available or not for said account (not customer, the seller account)
astral isle
Hi, I am trying to test the terminal server-driven integration using a simulator reader. I am using a PHP environment.
I use the example from Github: "https://github.com/stripe-samples/terminal/blob/main/server-driven/README.md"
I use the Simulator reader with the following info "registration_code = simulated-wpe."
But I get the following Error:
I live in New Zealand, not sure if that matter using the simulator.
Any help would be appreciated.
POST /v1/terminal/readers/tmr_E3DILA8smTDfYU/process_payment_intent
Status
400 ERR
ID
req_HaotleR2uEsINw
Time
11/22/22, 4:20:38 AM
IP address
116.90.77.43
API version
2020-08-27
Source
Stripe/v1 PhpBindings/9.8.0 stripe-samples/terminal/server-driven/0.0.1 (https://github.com/stripe-samples)
Idempotency
Key — a7ae82d2-b6fc-408c-93f9-749f74f5880b
invalid_request_error
The server-driven integration is currently only available in certain countries. For more information, see https://stripe.com/docs/terminal/choosing-reader-and-integration#availability.
Was this useful?
Yes
No
{
"payment_intent": "pi_3M6bnWAShvncJbeQ067Wk5VM"
}
Response body
{
"error": {
"message": "The server-driven integration is currently only available in certain countries. For more information, see https://stripe.com/docs/terminal/choosing-reader-and-integration#availability.",
"request_log_url": "https://dashboard.stripe.com/test/logs/req_HaotleR2uEsINw?t=1669044038",
"type": "invalid_request_error"
}
}
Request POST body
{
"payment_intent": "pi_3M6bnWAShvncJbeQ067Wk5VM"
}
steep pecan
does anyone know how to configure this .net core webhook to work deployed on the server? i assume this part is just for testing:
vocal wagon
hi, I need help to integrate stripe payment that allows the use to pay in fractioned installment. now paypal has this option and recently I read in stripe.com that this functionality in also avalible in stripe. fractioned payments.
Thanks
merry herald
Hello, I'm building a WordPress/WooCommerce integration and I'm having trouble getting the reader to connect. I don't have any problems with the application that I created, the issue is also happening with Stripe sample integration: https://stripe.com/docs/terminal/quickstart with the following options:
Country: United Kingdom
Reader: WisePOS E
Platform: Web
Frontend: JavaScript
I've deployed this sample here for testing with our test API keys https://wpmegaforms.com/stripe-terminal
The error that I receive when I try to connect is:
- Could not communicate with the Reader. Please make sure your reader is online and on the same network as your device, and that the host
https://192-168-1-234.iq7zwvwgo6wnykhkkotg.device.stripe-terminal-local-reader.netis resolvable by your DNS provider. See https://support.stripe.com/questions/terminal-connectivity-issues for more details. - Could not communicate with the Reader. Please make sure your reader is online and on the same network as your device. See https://support.stripe.com/questions/terminal-connectivity-issues for more details.
Note that the reader is on the same network when testing with the POS. Also note that I applied Google/Cloudflare DNS in the browser which worked yesterday but didn't work today. I'm not sure why, but this doesn't make any sense, I've tested a lot of times today and it only worked once, no idea why it might have such behaviour and how to work around these connectivity issues.
zealous plinth
I'm hastily setting up 3D secure 2 on my subscriptions, as a legacy project used the sources api for subscriptions. I believe I need to use the payment intents API. Is there any documentation about subscriptions using Payment intents? I'm struggling to find any. I'm using stripe-php
fresh helm
So I’m unable to change password because I use mobile verification how would I update that?
hexed lance
Hello, we are integrating Stripe Connect and, for some of our tenants, Stripe Terminal, in different markets/countries. We are maintaining 2 sets of countries, where Stripe is available and specifically where Stripe Terminal is available. Because we've already had conflicting info from Stripe Support regarding Terminal availability in some countries, we would rather have this data coming directly from yourself than having to maintain it ourselves. I've looked for something like this in your API and I'm not finding anything of that sort. Do you have any plans to implement endpoints that would return set of country codes where Stripe/Stripe Terminal is currently available? Also having the general status of the platform would be cool as well, although we could also use Stripe CLI for that.
rough moth
Hi Frens,
We had a series of failed transfers we attempted to create due to insufficient balance. The dev who implemented the code that triggered the transfer didn't log the errors (I was just as surprised as you that the git blame wasn't me this time :P).
I see that the failed transfers are all thankfully in the stripe developer dashboard under logs.
Is there a way to "bulk" export, or via API programmatically get these logs? I'm prepared to manually c/p them all, but would prefer to just export or call an API to get them.
Thank you 🙏
eager hill
What is the best way about going about the following method?
I want to charge daily for a product but only take the payment on the first of every month. I want to use api calls to trigger the payment specifying the payment method too for each customer that has subscription?
abstract sand
What's a proper way of getting my public website approved for Stripe integration? I've submitted the website, and disabled checkout buttons because the payment processor is pending approval from Stripe, but I've gotten information that I need to make the entire site functional for the approval, which would be really counterproductive as my clients will be able to place orders without paying.
rose flame
Guys, after I added on_behalf_of on my checkout session pointing to a express ac...
Guys, I need to reopen this thread, can you help me?
merry cypress
Hello!
I applied the promo code to the subscription, however in the situation that I want to change the subscription plan and delete that first subscription to which I applied the promo code, my code remains invalid as if it had already been used. How can I get around this?
nimble radish
Hello, I'm using stripe on my Shopify store. I get this error when paying by credit card: There was an issue processing your payment. Try again or use a different payment method.
buoyant sundial
Express account onboarding through an app rather than a website
mint night
We have the stripe V3 JS working. We can pay by credit card, and on an Android phone, the G Pay button is there. On Deskttop and Iphone, the Link button is showing. But we cannot get Apple Pay to appear. We are in Canada, and tried on IPhones which have a valid credit card in the wallet. What are we missing?
tender quest
Hello. We have an "admin only" application for a client that wants to use a non-Stripe card swiper to populate the card elements (cc number, exp date and cvc). Is it possible to pass the that data to a card element programmatically? My experiments and research into your documentation suggest that it is not, but I want to confirm.
sleek pelican
I have a bunch of Connect accounts in which I'd like to sync invoices (through invoicing list API). I'm running into an API rate limit with Stripe. Can Stripe help by lifting the limit temporarily?
earnest ocean
When using webhooks for subscriptions how should i handles the status and event type? I currently do stuff based off of of the event type then checking the payment status. or should i be doing things based off of the payment status then the event type?
gilded bloom
Hello, I want to add multiple bank accounts on my stripe account. I do not see an option "Add bank account"
desert gale
Good afternoon, everyone 🌞 is there an example in the documentation where I can use Stripe Elements to add multiple subscriptions? Thanks so much for your help 🙏
dry swallow
No
glossy tangle
I'm confused how I can do a one step checkout where I collect user information, card info and plan choice on one page? The Stripe elements drop in requires a "client secret" from a payment intent to add the Stripe Elements payment form drop in on the page, but at this point I don't know what plan the user plans to select yet. Do I need to create a subscription with a payment intent to get the drop in to work using a default plan price, then if they change the plan, asynchronously update the subscription price and payment intent, then reload the Stripe Elements payment form?
steady wadi
Hello!! I´m looking for a way to display the type of payment "boleto" inside an embedded stripe payment form. Our applications uses the Fluent form plugin but the Boleto does not appear. Stripe account is all configured correctly. If I disable the embed form, the stripe checkout displays the boleto, but it´s not the experience I´m looking for on this project.
Any Ideas are highly appreciated!!
wary meteor
Hi! When creating a subscription, adding fees with application_fee_percent and some items for the first invoice using add_invoice_items, do the fees apply for those one time items too?
compact beacon
Help required following the React/Checkout setup. (https://stripe.com/docs/billing/quickstart?client=react). The frontend is firing the backend request and I can console.log the session.url just before the res.redirect(303, session.url); The link in the console works and I can checkout successfully. But, the redirect is not working in the frontend.
Not in the backend, that returns the link that I can use. The frontend has an 'uncaught' error, but the page refreshes and console refreshes, so I can't dig into the uncaught error.
vital ginkgo
Hi everyone, I have a question about transfer.
Can I transfer any amount to an account outside stripe(any other bank) or just accounts from stripe?
merry herald
Hello, this is related to #bomsn-terminal-wisepose thread that was closed earlier. I have a video which shows the diagnostic menu, where can I share?
merry herald
Hello, this is related to #bomsn-terminal-wisepose thread that was closed earlie...
This is a link to the thread https://discord.com/channels/841573134531821608/1044298858127183932 and this is the video https://www.dropbox.com/s/7q0j7cl1m9uj09m/Video 21-11-2022%2C 19 13 51.mov?dl=0
vocal wagon
Good night, sorry to bother you i know thats not the place for asking this type of help but idk what to so anymore, I looked for some article on the site and I couldn't find it anywhere, someone has a stripe account with my email and I don't know how to solve it and ask them to remove my email from the person's account. Thanks
finite hawk
Hey! I was wondering, is there a limit to the amount of Promotion Codes I can associate to a coupon??
ornate pollen
I'm not receiving 3D Secure customer emails when necessary for confirming a payment. I would have thought once this event was called https://stripe.com/docs/js/payment_intents/confirm_card_payment, and automatic email would be sent if ' Send a Stripe-hosted link for cardholders to authenticate when required' was enabled on my dashboard. I can also see my customer has the correct email address? This has all been done in test mode
indigo crane
Is there a way to let the stripe CLI know which version of the api I want to use? I'm updating to the latest one and it is picking up the old version
marble heart
Hi devs,
when am filtering payouts from strip dashboard and filtering from api with two date ranges... both results are different....what are params we need to pass to list all payouts api for fetching same data as strip dashboard
gentle ocean
Hi guys,
i got api error when trying to create connected account with just "transfers" capability:
"Your platform needs approval for accounts to have requested the transfers capability without the card_payments capability. If you would like to request transfers without card_payments, please contact us via https://support.stripe.com/contact."
I contacted the stripe support and they told me, that there is no way to just enable only "transfers" capability, which is quite opposite to what's stripe api says. Could you tell me what is the true, please?
I would like to avoid "card_payments" capability because it brings new requirements like email and phone number, and i don't see the reason to gather those information only to transfer money to other person bank account.
rancid hatch
This might be a known issue with the stripe cart beta:
When using the automatic_tax config option on checkout with from_cart_session config option we get the following error
You can not pass `automatic_tax` when not using prices.
We don't explicitly list the price config option on checkout because line items are expected to come from stripe cart. Have we already into this?
fierce heron
Hello
Is there anyway to Cancel a tax setting other than "End Immediately"
I'm in the "test mode" for this, and initially had the U.S as a country for taxes, then later found out we are not required to collect taxes for U.S based customers.
So, I "Ended Immediately", but now Stripe thinks the taxes are "expired" for the U.S will not allow any orders from the U.S.
For reference, this is what I'm talking about
dusty thistle
Hi Guys,
Hope you guys are having a great time! I'm a new stripe user. 🙂
Does Stripe provide personal US/UK Bank account information like Payoneer/other platforms?
I have a website that I connected through Stripe and If Stripe provides Personal Bank info I would like to connect that to my Upwork Freelance account to withdraw payments.
Thanks in Advance!
rare juniper
Does anybody know if there's a Salesforce integration?
glad agate
Hey Stripe Devs! Does anyone know if the account id would be different for prod vs test mode? We want to stop getting emails about webhook failures for test mode webhooks but I am not sure how to do that. We asked customer support and they asked for the account id for non-prod, but the account is the same for prod and test mode.
echo crown
Hello Everyone, Can anybody please guide me how to unblock a blocked credit card from the strip account ?
opal raven
hi, trying to change default stripe element text color from black to white, aint working, help js const appearance = { theme: 'none', rules: { '.Input--isComplete': { color: 'white', }, }, };
broken spruce
Hi there, I'm trying to change some texts on Stripe Checkout, can I please get some help?
dusk lion
👋 Hey there, I have some questions about paying out my users via the Stripe Connect API.
lime badge
Re-posting as I sent this w-e
#dev-help message
worn notch
Hello Stripe Devs! I have questions regarding the creation of a checkout session. In the documentation : https://stripe.com/docs/api/checkout/sessions/object
It says you can expand it to get the object, how can i do it? i need to attach a payment method to this customer object in order when i redirect to the checkout the prefill card detail is with the payment method i sent instead of the last cart added
mortal moth
Does stripe charge a payout fee when money transfer from it to my bank account?
silent stratus
Hey guys could I please get some help on this? https://discord.com/channels/841573134531821608/1044088964010741790
It's really hard to explain so it's probably best to just read the thread😅
dusty fractal
Hey Stripe team. Are instant payout transaction fees for stripe connect accounts viewable in the Charges report or Transfers report within the overall Balance report?
fallen fog
Hi Stripe Devs. In the system I'm working on, during checkout flow, we flag some subscriptions as suspicious. A human then has to manually accept or reject the transaction. We're using SetupIntents to accomplish this. In case of accepting, we charge customer using payment method we collected. What is best practice in case of rejecting? I incorrectly thought I could cancel the SetupIntent, but its status is already "processing" by time it would be rejected.
toxic jasper
The account is not working and I have to close the account to give the user a refund, but closing the account means emptying the balance and clicking on refund means it is temporarily inoperable, so I am at a loss as to what to do
timid ember
Hi we have merchant complain that on the reader it shows a transaction as successful, but it doesn't show as successful on our POS. When we checked the payment intent, it still shows as require payment method
naive agate
Hey. I have a question for you and would like to know if the stripe can help me:
I have a SaaS (software as a service) and my customers (companies) pay me to use it. These companies have their customers, and these customers also pay these companies something for their services.
To integrate stripe into my application, I am using my stripe account to receive payment from the company, and for each company I am using its own stripe account. I wanted to see another way to integrate with stripe, such as using a single stripe account for the entire application, and being able to separate billings by company (my client). Is there such an option to do this?
vagrant steppeBOT
thiagonovato
hardy gale
hello stripes! I've been using Stripe for a while (2014?) and we curently have a setup where we have a bunch of products, where each product has a given price. I think this is because we created the products and prices for them as subscription plans in the past.
This now causes problems when I want to use something like the customer portal page, where it expects to be able to allow a user to change the pricing on a given product. Is there a way to easily migrate my existing account's (acct_1045EW4oVdEXpQBj) to a single product with multiple prices?
obsidian kraken
Hi - I need to add cards via the dashboard. Can someone assist?
vast topaz
Is there any way to set up a 1 on 1 with a dev here (or by the support line) for subscription integration? I've looked for tutorials on you tube but they are out of date. Looking here https://stripe.com/docs/billing/quickstart The code blocks don't work because create-portal-session.php in require 'vendor/autoload.php'; is not provided in the example code snippets; going here https://stripe.com/docs/billing/subscriptions/build-subscriptions - I don't want to user composer.
west radish
Hi there, we got a query about Apple Pay
supple tapir
Hiya! I am looking for the correct event to subscribe to, whenever a subscription renewal succeeds. My main issue is that multiple events are being sent out (with seemingly no difference in meaning) when this happens. The candidates are charge.succeeded, invoice.paid and invoice.payment_succeeded. I don't fully understand the difference between these, and I'm not sure which one I should integrate with my SasS license renewal mechanism.
mossy mango
Hi, guys! We use PaymentIntent API along with Payment Element. Every time when payment method has been selected during the purchase, the new intent is created in Stripe dashboard in 'incomplete' state. In case user cancels the purchase or changes the payment method, this incomplete intent still will be stored in the dashboard. That messes up the reports. For how long such intents will be stored? Is it possible to manage the time of storing incomplete intents (for example, set this time to 1 day)? Thanks!
pastel mountain
Why coupon code was not applied to below request id evt_1M6omyHxaKwf0RtdBfyIonhM
zenith zinc
How can I search the last4 on all connected accounts?
someone got charged and there is no way I can find that payment, I have an amount and the last4, but there are thousands of connected accounts, any tip?
thorny breach
Hi team, we're not integrating on stripe dispute, while we'd like to know for the case after we submit eveidence, is there any method to move forward to next status? (under testmode)
turbid cedar
Hello, how do I identify if the card used is of category "HSA"?
icy ruin
Hi,
I want to use a service of stripe for withdrawing money from an account and deposit in someone personal account by entering there bank details.
jolly wind
Hey everyone, I have integrated the stripe payment sheet React Native Expo. I'm using some payment methods like
card, afterpay_clearpay. The afterpay it's working on android. But ios is not working.
vocal wagon
oi who ever develops the thing that verifies ID's can you fix it so the kiwi access card (which is valid national id) doesn't get seen as some fucking monopoly bullshit
Hello,
I am a company with two online stores. On my dashboard, I created two products but they are on two different servers. So I need two webhooks. How to associate a webhook to a product? I use payment links with no-code. Thanks
edgy portal
hi stripe team Could you tell me what's wrong with this request? I want to initiate atterpay using connect mode / req_xJpXsdR2XXB0X2?t=1669100942
grand grail
Hey guys, I'm trying to set up Stripe on my webapp, however I'm running into issues with saving the Stripe checkout object to my database, and then updating the state of the Checkout via a webhook. Here is my code:
let session = try stripe.sessions.create(
cancelUrl: "http://localhost:4201/cancel.html",
paymentMethodTypes: [.card],
successUrl: "http://localhost:4201/success.html",
allowPromotionCodes: nil,
billingAddressCollection: .auto,
customerEmail: email,
lineItems: [[
"price": "price_1M6nvrBzVKLzv33btdZHTKJd",
"quantity": 1
]],
mode: .subscription,
expand: ["customer"]).wait()
And this does not give me the customer id, so I cannot use that to track the session in my local db, and the webhook that fires
let event = try decoder.decode(StripeEvent.self, from: bodyData)
switch (event.type, event.data?.object) {
case (.paymentIntentSucceeded, .paymentIntent(let paymentIntent)):
does not contain the customer email info anywhere just the customer id ...
radiant slate
Did Stripe remove send test webhook from the dashboard?
grave agate
Hello, can payment intent get expired?
wispy crow
Hi! I want to know if I update the subscription but having a downgrade operation, how can I act to prorate? I mean what will happen with the time the user don't spend for that plan that he already paid?
late yoke
Question. As a connect platform, can I deauthorize a standard account through api? In a situation when standard account owner no longer has access to the account, and cant do it through dashboard from their end.
bleak quartz
Hello, how can I disconnect connected accounts?
strange marlin
Hi - we'd like to retrieve a list of all related transfers that created a payout to a connected express account. This can be seen in the website, but I can't see any related fields on the Payout object in the API docs. How can I do this?
true cosmos
Should the Official Stripe - Run Payments with Stripe extension for Firebase be adding two Secret STRIPE_API_KEYS to google cloud security manager?
ruby salmon
I need to access Stripe Level-3 data. Can anyone please let me know the procedure to avail this fetaure
thorny breach
Hi team, we're not integrating on stripe dispute, while we'd like to know for the case after we submit eveidence, is there any method to move forward to next status? (under testmode)
misty hornet
Hi @thorny breach let's discuss in the thread that was created earlier on.
round ferry
Hello guys, can someone explain to me what went wrong in this event evt_1M3r5MGdNldKu1zmZShgv8Ri?
The payment for this person failed for a future dated subscription.
craggy sleet
Hello! I'm looking for the correct way to confirm a sepa_debit payment using the React Native library.
On the website, we call the confirmSepaDebitPayment to handle this situation: https://stripe.com/docs/js/payment_intents/confirm_sepa_debit_payment.
I couldn't find the equivalent function for react-native. I've tried the basic confirmPayment but I got a payment_intent_unexpected_state error.
velvet berry
Hi there, which test credit card can I use to test subscriptions for failed renewals? That means, I want to update a (valid) credit card with another one, that validates, but where the automatic renewal fails (so invoice.payment_failed will be triggered with the next stripe webhook)?
vocal wagon
Hello, is it possible to disable google pay ?
eager hill
What is the best way about going about the following method?
I want to charge d...
i need to charge based on a daily price. Not a monthly price as this means the monthly price would equate to the days in the month.
wicked wasp
hi, anyone knows how to create a payout to connected stripe account ?
wintry hornet
i have a question about API
bleak quartz
Hi, could someone please explain what happens to the connected account balance when we delete them?
quasi igloo
Hi, I want to integrate stripe in our ionic cordova angular based mobile app? Is it possible?
grave agate
Hello, how to tell if a customer has an active subscription or not?
I can't find it in customer object, or maybe I'm missing something.
Thanks
empty stone
Hello!
I have some troubles with using Klarna for our Customers. We currently using Subscriptions and one-time Invoices with Payment Methods "Card", "SEPA" and "SOFORT" and now we wanted to offer Klarna as well. But the problem is its not possible to create an Invoice with Klarna. Its not working via Dashboard neither via API.
Can you help me here?
Thanks!
vocal wagon
Hi I have a problem with adding blik payments via Stripe to my shopify store - can I ask you for help?
willow root
Hoping to get some assistance stripe-mock.
$paymentIntent = $this->stripe->paymentIntents->retrieve(
$paymentIntentId,
[],
config('account.stripe_options')
);
Seems to only return "status" => "requires_payment_method" This makes it very hard to test payment intents because
amount: 1099
amount_capturable: 0
amount_details: Stripe\StripeObject^ {#283}
amount_received: 0
The payment intent is never marked as collected/captured. Always as requires_payment_method
vocal wagon
Hi, I have a problem about verify the payment. I need to do something after payment. Can somebody help to me about that?
serene plover
Hey Team!
When I run stripe listen I see a webhook signing secret. Is this secret stable or does it change in regular intervals? Also, is this secret the same for all users on a Stripe account?
I'm asking because if the secret is stable, then we would like to add it to our encrypted secret file, so the whole team can just run stripe listen and they can test webhooks without setting the webhook signing secret.
vocal wagon
Hey team!
I'm trying to update a PIN on a card via API and I found this description: https://stripe.com/docs/api/issuing/cards/update#update_issuing_card-pin-encrypted_number Which encryption algorithm should be used to encrypt a new PIN? I can't find it in the documentation
wanton crypt
I am having same stripe app on same stripe account( note :i am not using any other account. )if we create release for test app on same stripe account ..in this case can we check post event for external links after installing app on same account .
zealous plinth
Hey, I'm setting up a subscription, after creating a stripe customer & subscription on the server, if I get payment_intent = 'requires_payment_method' then I need to create a payment object on the client using the elements API, but I only seem to get a clientSecret if the payment_intent = 'requires_action'. Without the clientSecret how can I link the elements payment field to the subscription?
vocal wagon
hi,
I am trying to implement the button of afterpay/clearpay to my woocommerce store.
In the dashboard I have active the option afterpay/clearpay but I can't see it on my website.
I have impemented the stripe gateway by plugin "WooCommerce Stripe Gateway".
Is there an option to implement afterpay/clearpay with plugin?
I also installed the afterpay/clearpay pluguin in my woocommerce, but also doesn't seem to work.
please I need help with this.
Thanks
torpid siren
hi all, I got a connected account under another company platform.
now I am developing my Stripe platform and would like to add this connected account as a sub-account under the new platform and to make transfers/payout.
is it possible? what kind of data should i need to set up? will I see the account balance on the other platform?
orchid saffron
Hey, I'm setting up monthly subscriptions in the console and using their price IDs to create subscriptions for a customer. We need a possibility to show up the customer the next natural billing dates of the subscription. Is it possible to get the natural billing dates of a created subscription or is there a way / an algorithm to calculate this?
whole swan
Hello Team Stripe,
Need help in understanding Stripe Payment Element use to support Alternative Payment Methods
Enabled multiple payment methods in stripe settings under this account acct_1JMYI1AjORjIkyJ0 but still I'm not able to see payment methods
Attaching code & preview screenshot. Is anything i'm missing?
analog cipher
Hi there! I'm currently working on the controller that listens to PaymentIntent events and wondering how long will Stripe actually wait for a response, if needed I can explain further
proven talon
Hey!
Who can tell me how to disable the request for user card data at the start of the trial?
The only thing I found is https://stripe.com/docs/payments/checkout/free-trials , but for some reason I don't have such a field when creating a subscription
kind flame
#dev-help To differentiate from trail period and after paid through which field in invoice object
left basalt
I am using connect, I am trying to create payment links for my connect accounts however when i am trying to do so it says that the price doesn't exist, i think this is due to the fact it is not my account's price but the connect accounts. is there a way of having the api call recognise the price_id, / make payment links for connecting accounts.
eager raven
Hi. I need help with source_transaction field for transfers. I don't see how and where to get charge_id value for this field after the payment intent is created and before transfer will be created.
zealous plinth
I'm trying to upgrade my subscriptions system to support 3d secure 2 however I can't upgrade the PHP API beyond version v6.43.1 as it's stuck on php version 5.4. It's a legacy product and going to be retired within a few months. When I try to create a subscription without a source (as required by payment intents) I get the error message: "This customer has no attached payment source or default payment method. Please consider adding a default payment method." Does Stripe PHP 6.43.1 not support 3d secure 2 via payment intents?
craggy vector
Hello Team
how we can differentiate between auto renewal and making payment first time ?
which webhook we need to capture infor regarding auto subscription
stray coral
FPX error when making payment from platform to stripe
An uncaught Exception was encountered
Type: Stripe\Exception\InvalidRequestException
chrome hornet
Hello, I integrate plaid + checkbook payment processor
How can I do? my requirement is : I transfer money to checkbook account to particular user bank account
plush vale
Hi support team,
When the user renews the subscription, the originally managed credit card is deducted due to expiration. Yes, how to configure Stripe to automatically send an email to the user as a reminder?
dim oriole
Hey, o ye great Stripe Lords! So I'm having a product which can be either a monthly recurring subscription or a one time payment. The problem I'm facing is that the user can put multiple products in the checkout where one can be a subscription and the other a singular payment. Is there a way to create a session where we have a subscription and a payment? Is there a thing like a Subscription that last only one payment? Thanks so much!
lime oriole
Hello Great Stripe Team,
So I have 3 products a customer can choose from. These are subscriptions. I am using the pricing table to start their subscription. So one of the issues I’m having is that, when they create the subscription it creates a new customer record. So if they cancel and subscribe again it doesn’t attach their subscription to their old customer record. Is there a way to attach the customer in the pricing table subscription button?
vocal wagon
Hello Stripe Team,
on our Shopify Shop we are having a problems with paymants via Stripe,
all customers after puting their card informations are getting notification " This store can’t accept real orders or real payments."
Could you please help me solved it?
wispy shadow
Trying to add a discount code when creating a checkout session using Go library, but the Discounts field of CheckoutSessionParams doesn't actually exist, despite being shown in your example: https://stripe.com/docs/billing/subscriptions/coupons
stiff inlet
Hi Team,
What is the best way to get the first_name and last_name of a customer by a Checkout::Session?
At the moment there is just a "name" property...
fallow dirge
Hi guys, I have one question: the only way to receive the webhooks events in testing mode is with the stripe-cli? Or if i configure a callback url i should receive the events anyway?
jolly mica
Hello
I have a question I did the following process as in this image to divide the transfers, at the time of making the return of the money, should I do it at 100 dollars or do I have to do it each transaction?
vocal wagon
Hey! 1) Is there a way to fetch all of a customers payment methods (without specifying type)? 2) Is the "customer_balance" a payment method entity according to Stripe?
prisma lodge
hi
how I can add a test bank account for payouts, instead of real one?
ancient path
Hi, I am facing this weird issue where PaymentElement does not show up anymore (or partially) in my React app although it was working just fine 2 days ago. I do see some error in the log but I cant make anything of it. Has anyone facing the same thing and find a solution ?
vocal wagon
Hello, trying to find an overview of the default tax categories in the Netherlands. Tried to find a 9% tax category but I only find the most common 21% ones. Can I look up all the options somewhere?
round ferry
hi, when exactly can we use setupIntent? as per the doc if I use it for future payments then will it trigger 3ds authentication popup if we try to save a 3ds card before payment is made using it?
hushed widget
hey team, when set up for future usage is made, does this follow the regulation of PSD2 where the validity of the 3ds authentication lasts only 90 days?
smoky pasture
Hello all, I have a question about pulling branding data from API, is this possible?
lilac bay
Hey folks. Do we get webhooks when one of our Connected Express accounts gets a payout? Never mind
hexed hare
hi I am wondering any updates with my stripe account? It's still showing as waiting for information but I sent this the other day
left basalt
@meager hawk the issue is still happening #1044582425814114334 message
topaz phoenix
hi, i moved to production with the right keys and webhook url. however, i can't seem to see the events on the webhook. thank you
smoky skiff
Hiya, I'm trying to locate the id of a bank account without any payouts. I can't seem to find it, and when I try to list_external_accounts on my own account ID, I'm getting a Stripe::PermissionError: The provided key does not have the required permissions for this endpoint
Any other way I'm able to locate the id?
timber pendant
Feature request: When exporting payments from https://dashboard.stripe.com/payments it would be nice to have a column for Decline Code for failed payments.
Currently I am extracting this information manually in a spreadsheet from the Seller Message column.
mint token
Hi,
I use Zapier as tools to connect Stripe with another software.
My first action is to create a payment link.
this payment link is send to the customer and he can proceed to the payment.
Unfortunately, once the payment is done, into the lof of the pi, I do not have any link to my payment_link.
Do you have some ideas ?
Thanks a lot
ebon turtle
Hi! This may not be the best place, but I'm not sure if this can/has to be done programmatically.
I'm looking for a way to change the payout delay interval from days to manual on all accounts connected via Connect on our platform.
Fetching all accounts and updating each one individually doesn't seem like the solution, what would you guys recommend?
wispy shadow
Is there an endpoint to get the discounted price of a product? Or do we have to get the discount percentage for a coupon, then apply that to the price for a product? I'm concerned about rounding differences between stripe and our code. I'm hoping there is some endpoint that tells me a discount-adjusted price.
vagrant steppeBOT
Domica
wind pelican
Hi!
What are the possible decline codes for a Setup Intent vs. a PaymentIntent?
It seems like this url https://stripe.com/docs/declines/codes involves payment intents, but I would like to know what the possible codes are for a setup intent. Thanks!!
vagrant steppeBOT
smoke
maiden hazel
Hi all, when a customer is charged for its subscription, does it trigger the charge.succeeded event? And does it also trigger when the subscription is in the past_due state and the charge happens during that state? I am asking this because I want to save this information in my database using the webhooks.
slow swallow
Hi!, I’m using stripe connect and I was wondering if there is a way to get a monthly recap of the transfers from the platform to the each connected account.
stray coral
unable to process FPX payment, redirects back to stripe checkout page, can I know what causes this?
fiery stirrup
Hi all. Are the balances reported by https://api.stripe.com/v1/balance real time?
turbid stone
Hello folks! I am working on coding a refund option in my product and I'm allowing them to refund the full amount minus the stripe fee and the application fee. I'm also telling Stripe to do a reverse on the transfer from the connected account. For instance, I have a charge for $115.30. The stripe fee is $3.12 and the net is $0.52(this stays with the main account). Our product then transfers $111.66 to the connected account. The refund process will refund the 111.66 and I check the box to reverse the transfer(thinking it would reverse the full $111.66) but the issue i'm running into is the amount reversed is less than the amount i'm refunding on the main account. It's only reversing $108.13 and says there's a net of $3.53 left on the connected account. I don't see anything in the docs to tell Stripe the reverse amount. Am I missing something? Thank you!
round ferry
hi guys, how to get payment method from setupIntent response?
elfin briar
I am trying to work out how to do a split payment via stripe. So when a customer pays via woocommerce for an appointment the payment get spit between the business and the provider. Is this possible?
small jewel
Hi, I cant find information on using expand with stripe connect. this code works when i retrieve the session from client side (success page), however it doesn't work with my webhook. i am getting the items, just not expanded 😦
split coral
hello, when i use the stripe listen command in the stripe CLI i get a whsec_abc... key. is there any way to rotate this key? (i.e. invalidate the old key and generate a new one)
golden spade
I am considering changing my payment flow and would like to get a sanity check from a dev here if possible 🙂 Currently I'm creating a Customer, then Subscription, and then sending subscription.latest_invoice.payment_intent.client_secret to the front end.
What'd I'm considering doing (I'll expand more in the thread) is creating Customer, then Payment Method, then Subscription (without attaching PaymentMethod to it somehow?) and then displaying a "Order Confirmation Page" and on POST of that, "charge" the Subscription.
vocal wagon
Hello! How can I sell products including taxes on Stripe? I have added the Vat on the product but once it is sold the Vat doesn't feature ont the "export" on "paiements" that I need to give to my accountant. I tried addind it on the product and on stripe Tax it doesn't change anything. Please help, spent half of the day on this 🙏 thank you!
vital slate
Hi, quick question, when listening for checkout.session.async_payment_succeeded or checkout.session.async_payment_failed, what is the maximum amount of days before either of these hooks are fired? I understand it depends on the payment method used, but is it like 7 days, 14 days or 30 days? I can't seem to find this information in the documentation.
hybrid hemlock
Does anyone know if there is a way to hide the saved email address on a Stripe Checkout page? We have a Stripe Customer that is a business where multiple users could be filling out the payment form. It's confusing for the next user that there is an email address from one of their co-workers listed.
zealous plinth
I'm using stripe elements JS, after executing confirmPayment. the 3D secure dialog pops up (test payment), when I click Fail authentication, my JS doesn't update. Should be listening for something specific?
scenic panther
Does any one know how to integrate the wechat wallet with stripe? I have done with stripe and facing one issues that is when customer scan the qr code nothing happened. Please help
wary plover
Hello there ! I'm having a simple issue with taxes and I find myself quite dumb to not find anything in the documentation:
With Stripe Automated Taxes and taxes not included in prices (a typical United States scenario), how can I retrieve with StripeJs the currently applied tax rate to adjust a price on my checkout page ?
(I'm not using Stripe checkout. I'm using Card Element, and I'm displaying the prices with custom html/js code)
let's say I have a $10 subscription, I want to display by default (without postal code filled) :
$10 subscription
$0 taxes
$10 total
and once the customer enter his postal code :
$10 subscription
$1 taxes
$11 total
my code looks like this atm (typescript) :
let currentTaxesRates = 0.0;
const postalcode = elements.create('postalCode');
postalCode.mount('#postal-code-element');
postalCode.addEventListener('change', (e) => {
// postal code changed, somehow retrieve currently applied taxes based on this postal code
// currentTaxesRates = getCurrentlyAppliedTaxRate(e.postalCode);
});
I can't figure out what to do in my getCurrentlyAppliedTaxRate(postalCode: string) function
vocal wagon
Successfully using Stripe Checkout for one-time purchases in a web shop of a customer of ours for years, we discovered today that users are able to purchase with credit cards that have invalid CVC values and/or invalid expiration dates.
The customer of ours then did a purchase by himself with an invalid CVC and an invalid expiration date.
This went successfully through Stripe Checkout.
He later called his bank and they confirmed that the money was actually successfully charged from his credit card.
I also found this related blog article: https://www.kasimte.com/2020/11/02/stripe-does-not-do-cvc-or-expiration-checks-when-adding-a-new-credit-card.html
My question:
Is this a fault on how we implemented Stripe Checkout?
If yes, what did we do wrong?
After all, my impression was that if we use Stripe Checkout that Stripe itself does all the heavy lifting of ensuring that the entered credit card date is actually valid.
stray forge
how do I edit webhook events, or do I have to delete it and start a new one
vocal wagon
Hi, I integrated successfully Terminal for collecting cards in order to make payment later but i'm wondering if they will be any later authentification (aka 3DS for exemple) ?
young wyvern
how to move pending balance to available balance for any stripe connect account?
can anyone help me regarding stripe connect account issue?
viral tide
Hey I need some assistance changing my payment info for QUICKKK
Anybody please help I just want to change my bank info before I clock out today at 3pm
candid violet
Hey, we are passing the meta data but the meta data is not getting saved somehow in subscription, for reference https://dashboard.stripe.com/events/evt_1M7036CYznn1uZfN1UniQgDB
pliant spire
Hey y'all, for the Stripe Payment Elements component, is there any way to change the default order of payment method options? Card is selected by default, but we'd like to use bank account by default, as we'd rather encourage the use of cheaper ACH over high processing fees from card. - Maybe an on-mount event I can access?
tight vigil
Hi everyone - I am reaching out regarding customizing customer portal. I know that we can setup custom rules when it comes to updating quantities for subscription (like min, max quantity) in the dashboard. But i was wondering if we could do the same via API on a per customer basis
bronze moon
Hi guys. I have a Stripe account and also I set the custom domain. When I created the payment link the url is like this https://buy.stripe/id. But i want to send a link to my customers with the custom domain integrate like https://[companyname]/id. ?
analog ether
hi , i have a question, I can create a button within the checkout to return to a link
surreal canyon
hi all - we're using the Orders API in production here: https://totree.co/
To construct orders of different furniture line items. It's working great atm, but after poking around it seems that this API will not be supported long term? Any idea how long it will continue to function while we look for alternatives? Or if there's anything similar that can be done with the rest of the Stripe API? Any information / advice is much appreciated
charred ore
I am creating an invoice using the charge_automatically collection method. If the charge fails, is is possible to then send an email with link to hosted invoice page - $invoice->sendInvoice() ?
toxic elk
Hello, to add the amount with a decimal, is it to remove only the point?:
100.99mxn
'amount' =>10099
viscid meadow
hi, we have an integration with stripe tax. i'm interested in finding out how many of our subscriptions have automatic tax enabled vs those that do not - is there a way to query this information? i'm not finding it in stripe sigma
wispy shadow
Stripe CLI says You are using Stripe API Version [2020-08-27] but I am migrating my code to the latest version. How do I get CLI to use the latest API version as that is what my webhook handler expects events to arrive as?
young wyvern
For stripe connect account, when perform a manual payout, how to take some fees as platform fees and store that amount in my own stripe account which is using for APIS and setup connect account in the application.?
vocal wagon
Hey, I'm trying to get a pin on a test environment for a card issued on an account using Connect feature. That card does exist: https://dashboard.stripe.com/acct_1JjpDMQ9DTJCEgzc/test/issuing/cards/ic_1K6CnFQ9DTJCEgzcrDT6UNgc but when I try to call the API with the id: ic_1K6CnFQ9DTJCEgzcrDT6UNgc it throws an error: https://dashboard.stripe.com/test/logs/req_pV4Iy5ttC1ru5f?t=1669139927 No such issuing card: 'ic_1K6CnFQ9DTJCEgzcrDT6UNgc' I suppose the issie is that the card does not belong to the account for which the API keys were generated, but an account using Connect. Can I specify that somehow?
queen wren
What happens when the SubscriptionSchedule has the same start time and end time? Let's assume there is only one phase => phase 0. Customer will be charged or not?
gaunt seal
Good morning. We did a test in live mode for a payment element transaction but we didn't have webhooks listening for this event. After we added the events, I tried resending the event using the CLI but got an error message.
Is there a way to grant permissions to this key?
safe mirage
Hello,
is there way in stripe service that we can user to make sure all the first transaction and recurring off-session transaction can go through 3DS but recurring without user interaction? we usually charge the subscription payments from the stripe but those off_session transaction doesn't shows that its 3DS authenticated even though SetupIntent was done through 3DS authentication and added payment method to it.
chrome cove
Hi, I'm wondering if there's a way to collect customer location information to prove to my government whether or not I should be paying taxes on those subscriptions
worn notch
Hi, i've i have a checkout session created with payment_id : pm_XXXXXXX, when the payment succed, the charge id is not the same? like ch_XXXXXXXX or can be whatever in the string following the "ch_"
vocal wagon
Hey there, are you able to override a default price when issuing a one-off invoice? For instance if its in USD but you want to issue in EUR?
brittle stratus
Hey, i got an email the in-person server integration as been enabled to my account but i am still getting error
"Payment intent must accept an in-person payment method."
When making the request
stripe.terminal.readers.processPaymentIntent(readerId,{
payment_intent:paymentIntent.id,
})
short anchor
HI, could you help me with this? Your account isn’t eligible
Unfortunately, your business isn’t eligible to use Stripe because it doesn't meet our Terms of Service. If you think this may be a mistake, please contact us.
Do you have a support phone number?
scenic cosmos
Hi there,
I have setup payment using a "checkout" session. I am wondering if it is possible to not require the user to enter a credit card number if the total after discount is 0
Let say I have a coupon code that reduces the amount by 100% for a specific product. It looks like the credit cards info is still required and this might be confusing for the user.
Thanks for letting me know how to make this work. Thanks for your help
versed basalt
Hey I'm trying to test Card Image Verification on our staging environment and I'm getting this error. I'm using the test cards provided. It will show the pop-up for a split second before crashing
stray forge
how to add meta data to webhook
kind karma
Hi all, does anyone know or have any documentation on utilizing stripes logging and importing it to datadogs or if that’s possible?
summer glade
Hello. Does anyone know the best flow for cloning / sharing payment methods from a platform account to multiple connect accounts w/ direct charges specifically for subscriptions on the connected account? I've been able to figure out this flow for single-use charges but I'm looking for subscriptions. Possible ideas are 1. create payment method w/ setup intent on platform account 2. Clone the payment method from platform to connected account 3. Start the subscription with the default source being the cloned payment method from (2). Only thing I'm wondering is about when a customer wants to update their card for all connected accounts they have subscriptions for
vocal wagon
Hi there, is there a way to issue an invoice that is a one-off with freestanding amount? As in, not connected to a price/product - for enterprise sales where custom amount is used a lot
keen pelican
Hi Team,
I have implemented Stripe Apple Pay on our website by following: https://www.youtube.com/watch?v=bMCsJfJyQKA
but Apple pay is not working, even though I have Verified my Test localhost server ( ngrok ) domain with Apple Pay ( https://stripe.com/docs/stripe-js/elements/payment-request-button?client=react#verifying-your-domain-with-apple-pay ) using stripe Dashboard
Please check the screenshots this is what I am getting Apple Pay popup show for a few seconds then disappear.
I have tested this on I-phone 13 and I-phone x
Looking forward
novel obsidian
in_0M72eZ4rOYBvHyzstjoG5QKd was created more than 15 mins ago and yet we still haven't received the invoice created webhook. Are there any technical issues right now?
gentle ocean
hi, do you have planned release date of new Orders API?
steady cosmos
Hi Team, Sorry I have a Question If I have a developer role in Stripe account Can I create webhooks?
lunar elm
I've set up 3 subscription products. When I do the "create-checkout-session.php" script under "mode" do I keep "mode" => "payment" or "mode" => "subscription" ?
It seems the mode should be kept at payment because the customer is purchasing a "product" which "is a subscription", correct?
sick heath
Hey I'm having some trouble using stripe webhooks
lunar warren
where can i get access to live chat with stripe?
covert cargo
#dev-help Hello, when I get a payment_intent.requires_action (verify with micro-deposits), supposedly stripe can automatically send an email to the customer once the deposits are made (1-2 days later) that contains a verification url where they can enter a code descriptor. I would like to test that flow. Specifically, I want to see the email that gets automatically sent by Stripe where I can click on the verification url and enter a test descriptor code such as SM_11AA. How do I receive that email?
covert cargo
#dev-help I have another question about micro deposits verification. Instead of clicking a bank such as Test Institution, the user decides to click *Enter bank details manually instead * link. When you click on that link, a form pops up where the user can enter the routing number and account number. However, a mandate popup where we can accept a mandate never happens. Is mandate acceptance implied?
vocal wagon
Turns out its not thrones fault why my ID cant be verified, its something to do on your end and i just sat through what is almost an 8 hour email back and fourth and im still not ID verified 😐
wind pelican
Hi, when using const paymentIntent = await stripe.paymentIntents.create( <details>, );
Is there a way to force a failure? with the billing details?
bright pilot
Hi, we are currently implementing an integrating with terminals using the JavaScript SDK, is there a way we can show a "cancel" option on the reader' display?
the devise we are integrating with is BBPOS WisePOS E
https://stripe.com/docs/terminal/payments/setup-reader/bbpos-wisepos-e
main crane
Hello, I have different prices for this product. Is there a way to change these label in the invoice line item so it will properly indicate the names? I'm using the api to create products and prices
frigid gyro
Hello, I would like to know the status of a claim. How can I contact someone from customer support?
tall hollow
How do you speak with anyone from stripe?
lavish adder
Hello everyone, could someone help me with a error I am having?
abstract sand
what do I add to force 3DS for card payments in PHP?
visual heart
Hey team, a question about bank account name(or type?) for Payment Element with Financial Connection. While with Stripe test mode, we see bank account name(or type?) appears in bank selection modal and UI as Joint Checking , but we didn't find same text in the SetupIntent response. The most close one, I guess, is account_type: checking.
The question is, where the text Joint Checking come from? Is it meant to be account_type?
echo crown
Need to contact support on https://support.stripe.com/?contact=true but the button only refreshes the page no form popups up. Can some one help me contact Stripe support ?
quick tartan
hey all, Andres from MovingLake here. Was just looking for pointers in creating a backend App designated to move stripe data to a data warehouse. The only thing we need is
- Stripe customers can install our App
- After installing our App, we can start receiving their account's webhooks.
- That's all really.
I was already building a Stripe App, but got lost in the documentation. Any help would be appreciated!
azure hatch
HI support, i'm learning to integrate Accept payment function with Paynow method from this doc https://stripe.com/docs/payments/paynow/accept-a-payment?platform=web but i couldn't success to ingrate it. no display QR code paynow in the front.. is there any doc that have full integrate for Paynow method?
echo crown
Contact support button does not work -
Can anyone help me to contact support ?
echo crown
Contact support button does not work -
Can anyone help me to contact support ?
Need to contact support on https://support.stripe.com/?contact=true but the button only refreshes the page no form popups up. Can some one help me contact Stripe support ?
turbid raft
Hi, I would like to know if payment request button is still in beta?
swift cape
I'm playing with the additional_verifications feature, from https://stripe.com/docs/connect/set-additional-verifications. I seem to have set it on a test account during account creation, but when I retrieve account details, I see nothing about the additional verifications set. Can someone assist?
restive fox
does the avatax concept exists with Stripe Checkout, where when the user enters their shipping info, the tax can be calculated based on their location?
reef maple
Hi everyone. My site allows users to make money. They each have an account on our site where they can see their balance. All payments are made to us through Stripe but we want to pay the users what they are owed. Any thoughts?
frank plank
Hello, I am trying to set up stripe connect so we can split payments between two different parties. Our website doesn't use stripes payment links and is integrated through API, I understand stripe connect generates a payment link but is there a way we can set it up through API on the backend? Our website is completely customized
https://stripe.com/docs/connect/collect-then-transfer-guide?platform=no-code
this is what im talking about
haughty zinc
Hello we cannot login to Stripe because we lost the back up code
the back up code we have is not working
how do we sign up?
rough moth
Hello,
I pass an idempotency key when creating a transfer on /v1/transfers. However, if the transfer fails, am I able to use the same idempotency key again?
IE transfers failed due to insufficient balance and I'd like to re-use my existing flow for creating transfers now that the stripe account is funded. However, doing so would result in the same idempotency key.
quaint nexus
hi stripe team
I'm getting an error when I clone Customer
I don't know what's wrong
can you give me a solution to this problem? 😩
torn shadow
Hi Stripe team, I have usecase to verify the feasibility on stripe.
We have a partner(independent company) running an ecommerce store, we want to attach our subscription service to their platform, but we would like to process the subscription payment on our side. The question is when user checkout on their website, is it possible for them to send us a token which we can use to charge the customer for the subscription
molten light
Hi, Stripe team, i have a question about apple pay. As we know the pmid of apple pay is created by Stripe Native SDK, so can i get the detail card info of this pmid before i attch this pmid to a customer?
royal stump
Hello Stripe team,
Andrea here 👋
We are researching how to implement Apple Pay and Google Pay Express Checkout via Stripe on our guest-facing checkout experience.
At checkout, some of the products require guests to fill up mandatory form fields that can’t be automatically captured via Express Checkout.
Example of these mandatory custom fields:
- dietary requirements (open text field)
- terms and conditions checkboxes
Does Stripe facilitate the handling of custom information if we were to enable express checkout? Or any suggestions for how to handle these? Or is this something we either need to work out or should simply not allow express checkout for customers / products who require custom fields?
Thank you in advance,
Andrea
crude swan
Can someone please tell me I want to talk to stripe customer support but there is no option of "talk to us" . some days back it was there
autumn halo
Hi is this a bug? I have an uncollectible invoice in_1M2pBdIeTJrsS1rewGKNiuoZ but on the customer portal it says failed outstanding?
crude swan
I created a stripe connect account through github sponsors, but it is still showing pending verification
stable patrol
Hi is it possible to simulate the card pin entry for stripe terminal payment?
willow latch
I created a stripe connect account through github sponsors, but it is still show...
@crude swan Please use the thread created for you: https://discord.com/channels/841573134531821608/1044826233332052078
west radish
Hi there, got one query about the Payment Method object
round ferry
hello team, what exactly is the difference between keeping transfer_data attribute inside phases vs keeping it globally inside subscription schedule object while creating subscription schedule? My goal here is to send transfer_data related charges to a connected account for each PHASE of subscription schedule.
carmine shadow
Hey team, I think I have accidentally clicked on trading as a ‘business’ option in Stripe rather than individual/sole trader when trying to setup my account. Would it be possible to reset my selection and change it to individual/sole trader as it seems to be stuck on the same page despite pressing the reload button repeatedly?
grave agate
Hey team, we want to try the dispute flow. But when we click 'counter dispute', the timeline stuck on cardholder bank review. Is there a way to finish the dispute flow?
We already try using test-clock.
Thanks
nimble breach
Hello Team, I have questions about Stripe Payment Links and Stripe Checkout. They are:
- I saw in the Stripe Payment Link documentation that a new Stripe customer will be generated after checkout. Is it possible for an existing Stripe customer to purchase 1 of our products via Stripe Payment Link and have it attached to their Stripe account?
- My team and I like the Stripe Checkout Interface and the seamless process, but unfortunately, I realize it won't update a customer's existing subscription. I saw a workaround on Stackoverflow where we would:
- Preview what the customer will be updating/modifying in their subscription
- If Stripe customer did not make any mistakes modifying their subscription during preview (I.e. duplicate features added), we give them a Payment Link to Set up future payments (Is it possible to Set up future payments and view the products they purchase in a Stripe hosted checkout page?)
- Listen to "checkout.session.completed" event and update their subscription once the event goes through
- Any other workarounds you suggest on how we could accomplish this and still have a Stripe hosted checkout page as part of our payment flow?
short geode
Hello Team,
I have a quick question about the SignInView (https://stripe.com/docs/stripe-apps/components/signinview). Not so long ago, I was handle my login component myself so I was able to do everything in one tab. The SignInView component opens a new tab (target="_blank" on <a> tag) and I didn't see any option to change this behaviour.
I also tried to play with the onPress in the primaryAction props but I wasn't able to do anything that satisfied me.
Do you have any idea on how I could change it?
round ferry
Hello Team, is it possible that for a future date subscription schedule (scheduled to run for few months) to charge the future amount instantly for the first month and continue with charges on subscription basis for the remaining months.
E.g Let's assume that we configured sub_sch for 7th Jan 2050 until 7th March 2050, then we deduct the amount immediately for Jan's phase and let the booking run for Feb and March which will be charged in phases as per subscription schedule.
Can something like this be done? Thanks.
misty hornet
Hi @round ferry let's continue the discussion in the existing thread
left lily
hi. is there such a thing as nested connect accounts? specifically for
copper ether
Hi, when I created a subscription record and advanced the test clock by one hour, the invoice cannot be changed from DRAFT to OPEN. Is there any issue on Stripe?
oblique anchor
anyone familiar here with radar?
i want to create a rule from this
basically, blocking any request coming from this source
gusty mango
hello
please I am having a blocker working with the stripe api to create bank accounts
it requires this external_account token that I don't know how to get... any one ready to help??
past robin
We're integrating Stripe Connect (custom account type) and want to display more helpful information to our platform's users. How to simulate an enabled account, with some future_requirements ? We could setup an account with test data successfully but it has empty requirements or future_requirements. We're reading this document: https://stripe.com/docs/connect/testing
sonic arch
hello, the account.updated event is triggered for connected accounts as well or only for updated in the Platform account?
quartz burrow
Hello 👋
We have two plans on Stripe (essential and premium) and we are going to remove the essential plan for business reason. We would like to automatically upgrade essential customer to the premium plan at the end of the billing cycle, but I cannot find anything regarding this in the docs. Could you help me get started ? 😊
vocal wagon
Hi, can someone available about help to me?
hushed widget
hey team, when set up for future usage is made, does this follow the regulation ...
hey stripe team - PSD2 = Payment Service Directive which constitutes the need for 3ds authentication -> same question stands
fallen elk
Hi dev, need help on my concern on payment intent. Just want to setup a web hook event payment_intent.succeeded and get the payment method (Visa,Klarna,etc). Can you please advise? thanks
velvet berry
Hey, one question about updating a customers credit card (for example if he wants to change/update his credit card during a subscription). I used this test credit card (4000000000003220) which should prompt a 3d secure confirmation. But it doesn't appear.
pseudo wraith
Hello, if I want to move from my test environment to production, do I have to replace all my tokens ?
bitter quiver
Hi Team, We would like to have the ability to pass card last 4 digits and bin number or just one of them to list payment intents endpoint to retrieve all matching payments with that matching card number.
We are implementing fraud detection service in our website where they send us fraud card alerts so we need to look for all matching payments with that card last 4 digits and bin number or just one of them so that we can move ahead and refund those payments. I have looked in there but I can't find any parameter where we can pass the card last 4 digits to fetch the matching payment intents.
vocal wagon
Hey there, I'm trying to configure the issuingCardPinDisplay element. I'm at the point of mounting the pinElement onto my page. I does mount an iframe, but it has a class StripeElement--empty so I expect something went wrong. Could you give me a hint?
torpid siren
hi how do i add an existing account into my connect . i only have acc_ID and a phone number
wooden quail
Hello, how can I download the payouts as PDF for my Accountant?
stiff bloom
Hi Team,
How can we get stripe checkout session id from stripe event object in webhook ?
vocal wagon
Hi guys, how can I attach a PaymentMethod to a Customer after the PaymentMethod has already been used in a charge?
frosty crystal
Hi everyone,
Let's say I have a user with a paid plan, this user wants to update subscription to a higher plan but with a discount coupon code.
Stripe does not allow me to apply coupon on update subscription.
What we can do here?
balmy comet
hi,
i need to provide our website but we dont have one. i can explaine in PM
boreal mesa
Hello, I am developing stripe app which requires 3party oauth, I am following the sample app https://github.com/stripe/stripe-apps/blob/main/examples/dropbox-oauth-pkce/README.md . Here I dont get the data in OauthContext after the successful authorization? This is response from auth server ->https://dashboard.stripe.com/test/apps-oauth/com.example.dev-for-stripe-app?
code=ea4df6178e44aea...&scope=openid....&state=19c7392b-d7.....&session_state=z7roe51oRIT.......
dapper fog
Hello, I'm unable to login via stripe CLI - all I get is these messages below. Anyone with any ideas about what this problem is? I am running Windows 10. >stripe login
Post "https://dashboard.stripe.com/stripecli/auth": write tcp 192.168.1.106:50257->52.62.252.180:443: wsasend: An existing connection was forcibly closed by the remote host. >stripe login
Post "https://dashboard.stripe.com/stripecli/auth": write tcp 192.168.1.106:50360->13.237.51.74:443: wsasend: An established connection was aborted by the software in your host machine.
fallen elk
regarding this, #dev-help message
can i have some code snippets for php / js? thanks
quasi pike
Hello. I have a marketplace account. I would like to add an customer, how already has an account in Stripe. How can I do it?
copper ether
Hello, is that Stripe updated auto-finalise invoice logic from 1 hour after invoice created to 3 days after the invoice creatd?
stiff bloom
Hi Team,
I have doubt in Webhook events, when the CheckoutSessionAsyncFailed and CheckoutSessionSecceded events are triggered ?
vocal wagon
Is there an other way to bind a customer to a paymentIntent on payment.succeeded? I try to do this, but found in documentation the intent is 'locked' when payment is complete?
quaint nexus
hi stripe team
I have successfully charged 25,402 VND
and I refund 14,310 VND
but in the text message notification on my phone I received ₫25,402 VND I don't understand why
hushed widget
hey team, when set up for future usage is made, does this follow the regulation ...
hey team, when set up for future usage is made, does this follow the regulation of PSD2 where the validity of the 3ds authentication lasts only 90 days?
subtle crown
hey stripe team! I've switched to production recently and i cant access stripe api from production. In developement everything works fine
velvet berry
Hi, I am trying to test a failed subscription renewal and I can see that the payment already failed in the dashboard (https://dashboard.stripe.com/test/payments/pi_3M7FovClDK2O5WMj1E7EylHW) but I haven't received a web hook for this event yet. Can you tell me why?
stiff hornet
Because OXXO is a delayed notification payment method
How long should we expect the delay to be with delayed notification payment methods from the moment they pay to when the webhook activates?
vocal wagon
Hi there who do i need to get in contact with to speak about my application its been at this stage for a while now Issuing application
Reviewing… would it be possible to get a update?
rotund seal
Hi, I would like to retrieve my setup_intent which has status = 'succeeded', can I do this using API call with GET method?
queen elm
Hi there. Hopefully this is the right place to ask? I am using payment intents with cardelement in test mode. I am passing in the email into the frontend (browser) stripe call however I am not receiving any receipt emails. Am I missing something?
nocturne marlin
We use the customer balance as a wallet for the customers. This all works fine, but now we need for our administration the transactions that are made using the balance. Is there also a way to get all balance adjustments within a specific period, in the api docs I can only find how to get them per customer.
abstract roost
Im facing a CORS problem, how to fix it?
wispy crow
Hi! How can I use checkout session in setup mode to update SEPA Debit payment details?
wooden smelt
Hi. How can I add multiple connected accounts to a Checkout Session so that each connected account receives a transfer when the payment is complete? I need to do this for direct/destination charges.
small jewel
Hello, I am trying to expand data.product.price from checkout session, this works when i call this from client side in success page, but not when i call it using the session Id retrieved from a webhook. I know expand doesn't work on webhooks, but I am making a new call with the data recieved from the event
echo yoke
Hey team! I’m trying to use confirmCardPayment on to confirm a payment on a subscription for a card that requires authentication for subsequent payments (using 4000 0027 6000 3184 card number). I'm using the JS method confirmCardPayment and passing return_url, and I successfully see the 3D secure window and confirm it, but when I check the PaymentIntent again, it still has the status of requires_action. The next_action has the use_stripe_sdk still there with a redirect link
left rain
hi team , am facing an issue can u tell me how stripe decides the currency while showing the balance of connected account, we are facing mismatch amount in currencies in some places ??
For example, we are seeing the balance shown in DKK on the Stripe dashboard but the available balance for payout is also shown in DKK but needs to be converted to USD, and the available balance in the api's
manic tundra
Is it possible to create a subscription without DefaultPaymentMethod or DefaultSource?
spare gyro
hey guys, can an intent with status "require _capture" fail on capture?
vocal wagon
Hello, I am trying to apply 100% discount coupons on particular subscriptions (e.g B2B2C customers), but ideally, I would like to get their payment method details in case something happens with my product or whatever. I have gone through many alternatives:
1 - Charging the minimum allowed for a payment intent to be created (0.5 USD) by applying specific coupons -> not scalable to my business model
2 - Set a "long-term" trial period -> the user would still have to pay at first attempt, and also not scalable (how to determinate that long-term period ?)
3 - Set a set-up intent -> this would be good as long as the set up intent can have a long period, but i don't think this is the case
Does anyone have another solution for this? Does anyone know how long does the setup intent can last for?
hidden vapor
Using the firebase extension to create checkout sessions for a subscription, how can I add trial information? I checked the Cloud Function source, but can't seem to find it.
Or is this setup in dashboard somehow? I would like to offer a month of trial free for everyone signing up
half mountain
Hello i'm newbi, I can't generate an invoice with the pending invoices. When I create an invoice, it is automatically in draft without any line... i have many invoices pending item for my test customers but nothing seems to integrates my pending items...
vocal wagon
Hey there, is there a way to determine tax rate (percentage) based on an upcoming invoice? (to preview the added tax percentage) before drafting an invoice? or do we calculate that on our side? thanks
vagrant steppeBOT
geordi
peak sequoia
hi i have a question about separate charges and transfers
summer laurel
Hey all,
I've integrated with stripe and the api's have been wonderful but have ran into a issue.
Currently in the process of rolling out to production but it seems my redirect url for my payment link is being ignored, i have a test payment link set up like this (see attached screenshot)
This feels like a bug, can anyone help me confirm whether or not this is the case?
Willing to provide the test payment link if needed.
misty comet
Hello! I'm creating a platform that will have connected accounts for vendor payouts... if my vendors already have their own Stripe accounts for their mature businesses, is it still necessary for me to create an account via API (separate Account required for our relationship?), or is there a way for them to connect their existing Stripe account over?
glass helm
Heya, recently i started a dropshipping store and linked my stripe to it, i forgot to verify my stripe and started getting orders, all of the orders were ofc declined but after i verified my card and got an actual successful sale my stripe account was closed, the support team is asking for some info which i dont have for example, shipper orders tracking code, its my first order how am i supposed to have a shipping tracking code i couldnt even ship the first order yet, could someone help me get my account back?
cerulean pineBOT
:question: @gaunt patio Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
:question: @glass helm Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
gaunt patio
I can’t reach the support team by phone any more
They are not responding to email
My account was closed after I verified my website domain. I have $3000 on my stripe that I can’t access. I would like to refund my customers. Will the refund option be available if my account is closed?
silver jewel
Hi, we're having a weird issue with one of our connected accounts: acct_1J4ivaRN9URuRebT, we're getting back an error when processing charges (e.g. pi_3M7HIkRN9URuRebT0vHKjFoN) saying charges aren't enabled and to check the disabled_reasons for why but when we look at this its null/empty. Can anyone help us with this please?
abstract roost
how to fix this error? StripeInvalidRequestError: The `line_items` parameter is required in payment mode.
hollow prairie
how to fix this error? ```StripeInvalidRequestError: The `line_items` parameter ...
bronze moon
Hi guys!. How can i customize this link https://checkout.aiudaa.com/c/pay/cs_live_a1YSU5H9RxijK76JxOveZhpcu3d6mdXRFuz47bgg7MaFetU3mp0OCbm3pO#fidkdWxOYHwnPyd1blppbHNgWjA0SVBHdVFEa21sZEQ9NlBzS3BPMkFoQjJUMn9iaXZrUnd%2FQEdqdkBQYHN3X1IzfWt8aUJuZG4xaX12MWw1cl9JYHBfTGJcT3x%2FbVA2QFFBcU11QHBsbFM9NTVvb1Bga050XCcpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPyd2bGtiaWBabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl ?. I am using the checkout API. I going to send the link to my customers via whatsapp and this link is to big for that
vocal stump
Is there no coupon/discount option for one-off charges?
deep thunder
I created a second payment channel to separate two revenue streams. It’s under the same tax ID. But it’s being treated like a new account and instant payment is turned off and my funds are being held. Been a stripe customer for several years. What gives.
cerulean pineBOT
:question: @deep thunder Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
deep thunder
:question: <@646048319956582442> **Have a non-technical question, account issue,...
Make this a more obvious link on your website please.
left basalt
For the Payment link Redirects the customer to the specified url after the purchase is complete, how do you specify the URL?
vocal wagon
How I can contact the support for emergency
At the moment I'm trying to get Stripe Connect verified for read-only purposes. Does anyone has experience with that? I want our customers to connect their Stripe account to ours so we can read their data and show statistics in our platform. Were not going to execute payments in name of the 3rd party.
Stripe support directed me to the App marketplace, but that is not really what I'm looking for since I don't want to add something on the stripe dashboard. I want to extract data from Stripe and display it on my own website.
cerulean pineBOT
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
final wing
Hi Team, I am not able to run development server for stripe app with stripe apps start for stripe please help on this...still getting below screen
high aspen
Hi team!
managing the subscription-schedules (https://stripe.com/docs/billing/subscriptions/subscription-schedules) i would like to identify which changes are pending to apply and regarding the json data I don't know how can identify it, any thoughts?
Thanks
vocal wagon
Hi, has anyone haft problem with 'confirm payment' button loads twice before it gets status from stripe?
hearty jewel
Hi there - I've got some questions about subscriptions with a trial that expire without a payment method...
south trellis
hey I have a question about the schedules api. I want to be able to let people prepay for a subscription that starts in a month. right now when i used the subscription schedules api it doesn't make a charge and just puts it in the scheduled payments. is there any way to charge now and have it start in a month from now?
magic wren
Hello everyone 🙂 My team want to set the applePay and googlePay features on the mobile app and we would like to know if it is possible to find the info about "user paid/subscribed with applePay/googlePay" on the dashboard ? for monitoring and debug
vocal wagon
Hi,
I need to set-up a webhook so that my app keeps track of every card fingerprint used by a given customer (to build a graph of connected users). I wanted to know whether it's needed to listen to every charge events (pending, failed, succeeded, captured, updated) or only a subset will be sufficient for my usecase ? In other words, is there an event that I can sure will be thrown for every single charge that will give me the card fingerprint (maybe pending, or updated is enough) ?
Thanks !
Hi team. I have a question.
I'm integration stripe in a marketplace solution with connect express. So far so good.
In the account settings I have enabled 6 account payment methods/options. But when I'm fetching the capabilities there are 12 activated and 2 pendings. I would like to let the customer during the onboarding process while creating the connected account to choose between the available options configured for the stripe account (in my case 6), which options they would like to set for the connected account.
As an example:
let's imagine I have configured "cards", "apple pay", "google pay", "giro pay" and "link" for the stripe account (marketplace).
A product/service provider should be able to choose between the payment methods mentioned above to be set on the connected account to be created during his/her onboarding process. He/she would than for instance choose only "cards" and "giropay".
I'm using the stripe CLI to fetch the capabilities for the account (stripe capabilities list acct_xxxx). In the response I'm getting capabilities I didn't turned on. Maybe I didn't understand correctly how to setup the available capabilities for a stripe account. Can anybody help me?
dark totem
Hey 👋 Quick question: If a customer has enough credit balance to cover the entire subscription invoice, does it get paid immediately, or does it still have the one hour period where the invoice is editable as a draft? (Our business logic relies on being able to add subscription items during this 1 hour period)
analog raft
We are using the below code to create a session for stripe checkout and everything works except email on successful payment. Testing in only Test Mode.
I have enabled the send email on successful payment in stripe dashboard but still doesn't work.
can someone guide me?
var options = new Stripe.Checkout.SessionCreateOptions
{
Customer = stripeCustomerId,
LineItems = new List<SessionLineItemOptions>
{
new SessionLineItemOptions
{
Price = stripePriceId,
Quantity = 1,
},
},
BillingAddressCollection = "required",
//CustomerUpdate = new SessionCustomerUpdateOptions { Address = "auto"},//enable if customer billing address should be saved during checkout
** Mode = "subscription",**
SuccessUrl = "https://xyz/payment-status?session_id={CHECKOUT_SESSION_ID}", //session_id is automatically provided by stripe during redirection to success page
CancelUrl = "https://xyz/payment-status",
};
var service = new SessionService();
Session session = service.Create(options);
return session.Url;
hollow cipher
Hi Guys! I have a question related to the Connected accounts. If a business already has a Stripe account, can i connect them with an Express account? or has to be a Standard account? It looks like the Express doesn't ask for a login
vapid void
Hello, Stripe widget https://js.stripe.com/v3/ used to validate 3ds cards is not working anymore, it spam 'https://r.stripe.com/0 net::ERR_CERT_AUTHORITY_INVALID' in the console and clients are not able to proceed the verification
wintry quest
Hi Stripe Support, I have a problem with ApplePay, can I ask for some information?
thorny shoal
is it possible to search coupons???
fringe heart
Hey guys what important thing Should I Keep in mind before to release and app Integrated with stripe to production, Everything is working with Test mode but If someone with experience can tell me some considerations I would appreciate it.
vocal stump
I need some help debugging why pi_3M7I3iIFDslEWhBA1FfQzdN2 failed. It seemed to somehow trigger our "payment success" on the frontend, without completing the purchase on the backend, and I don't know how this would be possible. I realize you cannot know how our code runs, but what is req_PKybynTv5Y6enS for instance?
spare gyro
oh i missed my thread, damn, can an intent with status "require _capture" fail on capture?
vocal wagon
Hello, how can I export my payments with the VAT for my accountant? I have created a payment link, with my product and included the tax but when I export the paiments the tax doesn't appear. Thank you 🙏
hey there, I think I found a bug on Stripe's API, I can provide more details via DM
abstract sand
can you guys triage what's happening to the live chat? multiple users including me are reporting these connectivity issues
left basalt
#1044975069434232872 message i know how to i set the URL, the para is after_completion = return (how do i set the retrun.
fickle ridge
Hey all,
I'm looking into implementing a BLOCK rule in the Radar fraud and risk feature to prevent payments from commercial / business cards and from what I can see from the rules 101 guide and rules reference there does not appear to be a card attribute that I can use to determine if a card is a business / commercial card. The only other option is implementing a BLOCK rule to check card bins against a list but I'm hoping there is a better way? If not and I have to implement a list then what are the best sources for getting card bins so I can build up a list?
Thanks for your time!
wispy crow
Hi! How can I put a payment method to the default subscription payment method?
crude swan
can someone help me , I am trying to add my pan card while making my stripe express account for github sponsorship , but the document again and again getting rejected
I tried with aadhar card also , they have much restricted whikle uploading docs can anyon help me
analog current
I need my account back open so I can place bids on TurnoverBnB and receive the payment that is on my account..
I wasn’t able to verify my identity because I lost my ID. I just received my new ID in the mail. So I can now verify my identity on my account
tranquil basin
Hey, can user make a payment via stripe checkout with cross sell and if payment fails can user remove cross sell and retry payment in same session ?
icy canyon
Hi, is this the right place to ask dev related problem in stripe ?
timid ember
Our customer complained that the Stripe Reader takes a long time to process the card. It takes 6+ seconds from card tap to showing successful
vivid jasper
Hi folks. Looking for some clarification on eligible countries for payouts for Connected accounts. My company has an account in the UK in GBP. Our business allows for Payouts to freelancers from various countries. I know that India is definitely a country that cannot be connected, but I'm looking for a more complete list. From all documentation I've read, am I right in saying that from this https://stripe.com/docs/connect/bank-debit-card-payouts#supported-settlement if the settlement currency is the currency of our account (UK = GBP), then the list of countries noted are really the only types of countries which connected accounts can be created?
weary patrol
Hi if im choose montly payout option not weekly i got all my money i earn in the month?
urban seal
Question on Stripe API of listing events: Is it possible to list all events that is associated with a resource? e.g. I want to view all past events with an authorization.
hazy sigil
Hello 👋 Is there an easy way to tell how many days past_due a subscription is?
neat lake
Hello 👋 Is there a limit for how many times we can update a hold before finalizing the payment?
Example:
Say a user runs 50 searches for $1.00. Can we place a hold for the initial search for $1.00 and then update it $2.00 on the next search and so on until we are ready to finalize the payment? This way, there are not 50 $1.00 charges on the users bank statement
abstract sand
Hello 👋 Is there a limit for how many times we can update a hold before finaliz...
not a stripe dev, but seems like you could have a better system by implementing a top up solution where a client tops up for example 50$ and then that gets used per search
vagrant steppeBOT
FlipMatrix - Mike
vocal wagon
Hello 👋 we've been having a Customer Portal Session unexpected behaviour for a few hours
When calling stripe.billingPortal.sessions.create with a configuration specifying subscription_update.enabled : true and some array of products, the returned session does not include the subscription update panel
This behaviour does not apply to other customer portal features
Does anyone have the same problem?
neat lake
not a stripe dev, but seems like you could have a better system by implementing ...
Yes, we thought about implementing a credit system but we cannot allow for rollover credits each month, so this would not be ideal
foggy dawn
@neat lake please keep conversations to threads or DMs. It's difficult to triage incoming questions when there's chatter in the main channel
viral heath
Hello, I need some help to validate the payment done through stripe.confirmPayment() (javascript) in the server-side
analog raft
can somebody help me understand why am i seeing an odd texture on our receipts, i can even see it on the settings page.
sleek pelican
Can anyone at stripe tell me why a particular customer was deleted? All I can tell is that the source is "StripeBatchAPI/1.0" https://dashboard.stripe.com/acct_1JN11qLOVFocFcYj/logs?object=cus_K5zusLn3E4mML3&starting_after=1668698927-req_oXOSbFAxepAEJI
ionic cedar
Unable to update a payment intent to remove transfer_data (transfer amount). After creating a payment intent with a transfer amount and transfer destination, later on, if I want to remove the transfer amount/destination, I can't. Stripe Error: You passed an empty string for 'transfer_data'. We assume empty values are an attempt to unset a parameter; however 'transfer_data' cannot be unset. Is there some way around this or do I have to make a brand new payment intent?
fiery stirrup
Hi all. Is there a way to get the application fee refund for a specific charge refund?
vocal stump
Where do I configure apple pay certificates? I can't find it on the dash anymore
It's been a while and I've forgotten how it works
never mind, found it
wide herald
Hello everyone hope all is well! We are currently working with stripe payment intents so our users can checkout while they remain on our platform however we would like to start leveraging promotion codes which from what we understand requires us to work with stripe checkout instead. Is there a way for us to embed that process inside of our webpage and how does that work on iOS?
vocal stump
@languid tulip So I've been doing some testing, and I found out I had a whole other block for handling Apple Pay that looked pretty wrong/different. I have merged them together now so they are identical (and handling Apple Pay also), however the card that failed in our case before was not Apple Pay, at least from what I can tell. I just had this happen on test though: pi_3M7MyQLj11Ytqxjb0RAujwd2 - why do I have "3d secure failed" for an Apple Pay card? Should that at all be possible? The payment went through and I did not see any errors on the frontend
oblique gull
A Question regarding Stripe intent webhooks
silent pilot
I have a question about creating a stripe account
undone saffron
Hey sorry guys. Helping a friend that doesn’t speak English and trying to get in touch with someone has been hard. Does anyone have a number ? Someone hacked her stripe account and changed her phone number and email and drained her funds. Tried opening with support and no luck
analog ether
hi , has element card for Angular ?
https://stripe.com/docs/payments/accept-a-payment?platform=android&ui=custom
next warren
How do I change my phone number I don’t have access to it anymore and I just got paid
versed bay
Hi, I would like to ask if in test mode, the document and selfie of the verified person always expires after 5 days. How to I make those stay there?
ruby birch
Hey. I have been trying to change my form of payment to the right card and it won’t let me change it and my payment just went to a card I no longer have.
limpid scaffold
Hey there!
Have a question about test-clock implementation
If I'm calling an API method v1/test_helpers/test_clocks/:clockId/advance
Any possibility I can know that time-advance is done? (w/o webhooks)
midnight lintel
Hey guys - how can we use this instant verification of ACH? We're using the payment intent API already to do "destination charges"
flint ferry
Hello All, when calling 'stripe.confirmPayment()' is it possible to be redirect to the provided 'return_url' when the payment has been failed? if yes, please provide me with a test card number that simulate that
autumn geyser
Hello: I am looking to implement international payments using stripe. The settlement currency is USD. Let's say, I know I want to charge the customer $500. If I want to display this for a customer that wants to pay with Euro, how do I figure out what the amount in Euro should be?
vocal stump
@languid tulip I'm sorry but the thread was archived again. I think I found out what went wrong. I think the card was some kind of wallet-card, but not Apple Pay, which still triggers our "Apple Pay" flow (since they behave the same; they are all PaymentRequest). This error handling was simply not working and was looking for properties on the response that did not exist if SCA was required (which I never encountered when testing with Apple Pay specifically, because Apple has no SCA). This would just render this.status = 'paid':
onApplePayEvent(event) {
// blah blah post to backend...
.then((response) => {
if (response.error) { // never anything called ".error" here!
event.complete('fail');
this.error = this.$t('error.generic');
} else { // ... so we would end here
event.complete('success');
if (response.result === ApiResponses.BOOKING_RESULT_SCA_REQUIRED) { // ... never anything called ".result" here - remember we were looking for response.scaResponse before.
this.handleCardAction(response.data.paymentMethod, response.data.clientSecret);
} else { // which would always trigger this
this.booking.receiptEmail = this.formData.email;
this.status = 'paid';
}
}
})
.catch((err) => {
this.handleError(err);
});
},
So basically, SCA on any other wallet card would always trigger the succesful render instead of the SCA flow. I have fixed this now. As always, it's user error. This must have been some legacy code I never noticed. I'm sorry to have wasted your time.
fiery stirrup
@foggy dawn Can you reopen the thread about "application fee refund for a specific charge refund" please?
sand goblet
Hello! I'm integrating Stripe Connect Express, and I noticed that when the country code is specified in the request to create a Stripe Connect account, the onboarding flow still contains a step that allows the user to select their country. Why is this the case?
this is how i'm initiating the account creation in this particular example:
stripe_connect_account = stripe.Account.create(
country='FR',
type='express',
settings={'payouts': {'schedule': {'interval': 'manual'}}},
)
grave roost
I need some help trying to figure out what the fees are when a customer uses a credit card that processes through stripe. I can not seem to find this info anywhere
bronze acorn
hello, I have a postpay evolution but my card is rejected
Why?
I make a payment on dietasocial website, an italian website but I cannot pay even if I have money
Even other websites gave me the same error
What can I do?
I have postepay evolution
austere lance
Hi, I read the rules and I am not sure if this is allowed but here it goes. i am getting emails regarding my webhook having troubles and now it is disabled. I don't know what a webhook is and if it is important, how do i resolve this.
knotty tartan
Good afternoon, I have questions about Transferring a Stripe account to an account in another country.
Customer data will be backed up and the only process we need to do manually would be the migration of subscriptions?
hardy ermine
Hi all!, I am trying to disable the micro-deposits feature for US bank debit ach on stripe dashboard and i cant find a workaround to it. If someone knows how to do this please let me know.
fast sparrow
Hi everyone. I was wondering if stripe had option to do bin search?
gentle ocean
hi,
I am getting below error when trying to create connected account with "transfers" capability only:
"Your platform needs approval for accounts to have requested the transfers capability without the card_payments capability. If you would like to request transfers without card_payments, please contact us via https://support.stripe.com/contact."
I contacted support and they tell me that i need to enable both "card_payments" and "transfers" capability, when the message clearly states, that there is possibility to just request only "transfers" capability, but this feature i guess needs to be enabled by support.
That saying though, i think they are just dismissing me on support, and noone wants to handle my request... could you help me with that, please?
fiery stirrup
Is it possible for a refund to have different presentment and settlement currencies?
sweet jolt
Hi, is there some alternative to use hold-on payments for iDeal ?
signal coral
Hey all, getting "The account you selected isn't a checking or savings account" when a customer is managing their US bank through the customer billing portal. Is there a way we can help them troubleshoot this?
silk sun
Hey all, came upone weird case: my customer requested a partial refund (for 11 month) which was done to their card, but along with that, the full subscription amount (minus Stripe's fee) has been assigned to the user balance via Unused time. Any suggestions why the balance has been assigned?
heady wyvern
I'm getting user reports of the Stripe Payment Request button for ApplePay showing up in Chrome on iOS and rendering a strange error message. Has anyone else see this before? ApplePay should not show up outside of Safari period that I'm aware of.
shut spruce
Hello, is there any way to prevent card testers from racking up our RADAR bill with hundreds of charge attempts?
Since radar billing is based on screened transaction, every single attempt, wether declined or charged, is billed.
We use stripe Checkout, so all captcha and other throtling mechanisms are out of our hand.... Any ideas?
naive coral
Hello! My plan is making a custom implemenation. Where can I find the Rest API urls?
alpine spoke
Hey, what's the difference between direct and destination charges? i see on https://stripe.com/docs/connect/creating-a-payments-page where it says to check my platform profile to determine which is right for me, but the link does not appear helpful
karmic helm
Hey there,
I've made a marketplace where I have sellers from Canada and US(The platform is Canadian). When a buyer buys from a store in US, the payout doesn't seem to work. Any idea on why the cross-border payout doesn't work?
fiery stirrup
Is there any way to link a fee refund (Ex. fr_1M7MqvRLMLVyikfkiSDt0B7K) to its corresponding balance transaction as retrieved from https://api.stripe.com/v1/balance_transactions?
autumn halo
Hi I just got this error Request req_umm5g0q4xt6N2L: You cannot use line_items.amount, line_items.currency, line_items.name, line_items.description, or line_items.images in this API version. Please use line_items.price or line_items.price_data. Please see https://stripe.com/docs/payments/checkout/migrating-prices for more information. and here is my checkout code https://dpaste.org/iEgVP what should it be now?
analog cipher
Hi! I'm looking for a way to know when a PaymentIntent gets refunded and preferably have the Refund's ID and its status in the same event, is there an event like that? The charge.refunded refunds list is absent in the event request
vagrant steppeBOT
Nacio
eager surge
won't let me verify the account
grave gyro
Hello everyone! talking about invoices is there a way to allocate the funds of each line item to a specific connected accounts (merchants), means an Invoice for a customer that has many line items and each line is related for a different merchant. Is there a way to set the account merchant at invoice line item level?
tropic bridge
hey folks, there is something extra I should do to save the payment details of my customer when using invoice?
fiery stirrup
Is there a way to map an application fee refund to its corresponding refund?
signal coral
Hey all, getting "The account you selected isn't a checking or savings account" ...
Following up on this thread.
reached out to support, got a note that the customer was attempting to connect a "business bank account", and that they should attempt again by using a "personal bank account"... this this correct from a dev perspective?
are we saying Stripe does not support US business bank accounts payment method??
spark token
Hello, for 3D secure to work, does the user need to have it enabled on their side? If it's not on, then does the payment fail? Thanks
peak sequoia
hi i have a question about destination payments and the available balance
spark token
for the stripe dispute api, does the issuer of the customer send the dispute reason and information to stripe?
nimble dagger
I am using .Net. I have a PaymentIntentService and I'm trying to use it to confirm a Card payment. I get an error "You must provide a 'return_url' when confirming using automatic_payment_methods(enabled) = true.
I like the automatic payment methods, but I don't want to have to build a webhook just to confirm my payments. Is there some way to avoid this?
tranquil basin
How do i setup new account on stripe and test checkout in test mode ?
edgy portal
hi stripe team, i have save a paymentintent in my platform account , and i want to clone it to my another account, but it reminds me decline(req_AFoJka1kenIBMg). so there is a card verifing in clone procession?
edgy portal
hi stripe team, i have save a paymentintent in my platform account , and i want ...
how can i avoid the failure of cloning?
normal silo
Hi Devs,
Im testing refunding bank_transfers for a US connect account.
I can enter in the bank details to sumulate a successful refund by using the bank numbers from https://stripe.com/docs/testing#non-card-payments.
Unfortunatly those bank numbers will not simulate a failure (which is what I want to test).
The testing refunds page for bank_transfers (https://stripe.com/docs/payments/customer-balance/refunding#testing-refunds) does not have US bank account details.
Are you able to get any US account numbers so I can test this?
final wing
Hi Team, I am not able to run development server for stripe app with stripe apps...
Hi Team ,I am getting below error message on console >>>>2022/11/24 09:31:48 [ERR] yamux: Failed to read stream data: read tcp 127.0.0.1:60847->127.0.0.1:10000: wsarecv: An existing connection was forcibly closed by the remote host.
2022/11/24 09:31:48 [ERR] yamux: Failed to write header: write tcp 127.0.0.1:60847->127.0.0.1:10000: use of closed network connection
frosty urchin
I am using Stripe Elements for ACH payments. When setting up a new ACH payment Elements is asking for a name and email (not the bank login credentials). Is there a way to pass the name and email into the Element for for ACH so that it would have a default value?
wooden mountain
Hi, I have a doubt regarding the Stripe Payment Element when using Payment Intent with setup_future_usage = “off_session”.
- When I use setup_future_usage = “off_session”, only few Payment Methods that respect this config are visible in Payment Element (4 out of total 7 Payment Methods are visible)
- My question is how to show all payment methods (in my case 7) but also give users to save the Payment Method in off_session mode if Payment Method supports it? (Any recommendations here?)
crimson sonnet
Hello everyone, my webhook for listening to events on a connected account is not being triggered. Plenty of events have occurred in the connected account, but these are not triggering the webhook. Currently, the webhook is set to listen to all events. Why might this be happening?
latent pebble
how can I edit the price and change in metered billing (graduated pricing)?
rich bolt
Hey guys, does invoice URL has an expiry date ?
vagrant steppeBOT
srujan
hybrid dome
hey, can I process order status in my server for PaymentIntent ? The return_url is called by user's browser, right?
rare badge
Hi #dev-help , Is there a webhook that tells me when the subscription is renewed for the next cycle?
quaint nexus
hi #dev-help if i refund 100% payment, NET amount will be less than zero
So the seller losing money, right? 🥲
pastel mountain
Why this customer is not available
heavy kindle
#dev-help Hey there, I hope to ask if Card Element IOS can only support IOS 13 and above? Thank you!
vocal wagon
Hello 👋 Still having a Customer Portal session unexpected behaviour
Example request ID: req_gJg4WsfVlRv9MZ
The configuration is supposed to include the subscription_update feature but the portal session only includes the payment_method_update feature
(Same behaviour in live and test modes, and for Customers with active or cancelled subscriptions)
wintry quest
Hi Support STRIPE, I have this error only in the published version in iOS, in the debug version everything works fine:
PKCanMakePaymentsUsingNetworksIssuerCountryCodesWithCapabilities
can you help me?
vocal wagon
Hello, I created a payment link that I display on the administration page of my clients so that they can pay for their annual subscription. So far, everything is OK, the payment is going well. But with a payment link, it is not possible to add a url_cancel. To avoid using the browser's BACK button, I try to display the payment link in a lightbox (Magnific Popup via an iframe) with the possibility of closing this window if the customer wants to cancel the procedure and return to his administration. But that doesn't seem to work. The stripe page is displayed but not its content, it loads, it loads... Is this normal? Does Stripe disallow displaying links in an iframe? Thanks
Hi Team, I'm copying Stripe coupons between our two accounts. My process:
- retrieve coupon from source account
- create new object using the source coupon
- create a new coupon in destination account
I have a problem in step #2. When I try to set new coupon metadata to the old one, I get an error Invalid object. My code:
{}.tap do |attrs|
attrs[:amount_off] = au_coupon.amount_off
attrs[:duration] = au_coupon.duration
attrs[:duration_in_months] = au_coupon.duration_in_months
attrs[:id] = au_coupon.id
attrs[:name] = au_coupon.name
attrs[:percent_off] = au_coupon.percent_off
attrs[:redeem_by] = au_coupon.redeem_by
attrs[:max_redemptions] = au_coupon.max_redemptions if au_coupon.max_redemptions
attrs[:metadata] = au_coupon.metadata
# attrs[:applies_to] = JSON.parse(au_coupon.applies_to)
end
end```
My problem: while creating the new coupon, I need to copy metadata/applies_to from the old coupon. How do I do it?
gray crag
Hello,
I'm tried to link crypto with stripe,
so please any guide me for how to integrate crypto with stripe payout
hybrid dome
hello, my android app becomes browser app after I click pay button of Alipay. do you know how to solve it ?
verbal wharf
Hi , I am been facing an issue with Session checkout page using stripe-java version 22.1.0 Here is the sample json sent by the Stripe while trying to use Taiwan Dollar twd with locale zh-tw for the url. But when I opened the url I could not see Taiwanese Dollar . however if i try for hongkong locale and hongkong currency it works .
Response JSON: https://codeshare.io/Jb4WDy
toxic latch
hello i have problem with stripe invoicing, i need to Finalize an invoice
in test mode but get me error invoice_no_payment_method_types, but am in test mode
delicate gull
Hi there. Thank you for you product.
I want to make manual payouts on my platform. My buyer made a payment using card 4000000000000077. When I tried to make a payout, I got an error Insufficient funds, and when I checked my seller in Stripe dashboard, I found that the money are in In transit to bank state. I used correct test card and set payout schedule in Manual on payouts settings. I also found that some money are in Future Payouts section, but not in Available to pay out
Why it is so? And when my funds arrive to Available to pay out section so I can send them to seller using Stripe payouts api? My seller's account id is acct_1M6e4ERncDt5isNT.
Thanks.
vocal wagon
Hi Everybody,
First Thanks for building up a community to help each other!
I face a problem with Stripe subscriptions with free trial.
Before starting try to use trials for subscriptions i collected the ClientSecret from the last invoice to configure the payment collection in the frontend part. This worked fine.
Since i want to use a 30day trial the lastInvoice Element has no ClientSecret. I expanded the subscription with pending_setup_intent and tried to use this so setup the form.
The Elements form is rendering but if i try to submit i got the error message No such payment_intent: 'seti_XXX'
What is the correct way for selecting payment intent with a trial from the beginning?
stark birch
Hello Stripe Staff,
Thank you for being available, I've been trying to fix this issue for months now and i cant figure it out.
I want to create free trial period without the user having to enter a credit card.
I have trial period setup like this.
I would like it to look like the 2nd picture provided on the stripe website.
What parameter do i have to add and how do I add it?
fast crystal
Hi, stripe team, I found that invoice.payment_intent.payment_method is empty after I received invoice.paid webhooks event and make a retrieve invoice request. It works fine while I create a checkout session flow, but it seems not working if the invoice paid from subscription automatic paid it in next period....
vocal wagon
Hello
Can I use checkout session create to make a subscription upgrade? I have noticed that creating new checkout session places a new subscription item
mortal steeple
Hi everyone, we want to use Stripe Billing. We understood that a customer can receive an email with a pdf of his invoice. Is it possible to get this file with API at anytime ?
rose epoch
Hello beautiful people, we're developing a feature to handle charge.dispute.closed webhook, but wasn't clear of how to actually simulate in Test mode a scenario in which the customer disputed a monthly subscription payment. Could somebody help us with this? Many thanks in advance 🙏
whole swan
Hey Team Stripe,
Have doubt on Payment Element with Subscription
I'm creating subscription with given details & first invoice is draft for 1 hour. So how can I create payment intent instantly to pass Payment Element
whole swan
Hey Team Stripe,
Have doubt on Payment Element with Subscription
I'm creating ...
I want to enable other payment methods/types in Payment Element
whole swan
Hey Team Stripe,
Have doubt on Payment Element with Subscription
I'm creating ...
So that's why I'm passing collection method as send invoice. Without that - it's working but not showing additional payment methods which enabled in invoice settings
empty python
Merhaba gecikmiş ödemeler hakkında yardımcı olabilirmisiniz?
13.11.2022 I did not receive my payment can you help me 🙏
delicate gull
Hi there.
I'm trying to create a connected account in test mode, but I found that all of my accounts created using Stripe api (not manually from dashboard) are restricted. I also found that it happens if I click on the "Skip this form" button. So, I tried to fill the whole form (all fields), but I can't put correct home address. Without home address accounts are still created as restricted (that's weird by the way, why should I fill these fields in test mode if I'm a developer from East Europe, I'm not very strong in USA addresses). So I tried to use your suggestions, but... they're also incorrect as your system said (see screenshots).
Could you please say how to solve it? What address should I use?
fresh haven
Hi there,
How does one fetch the number of free trial days associated with a given price in stripe through the API?
naive sandal
Hi there. We have a customer that's attempting to purchase a subscription to our software. We're using Stripe Checkout to handle everything. They're running into an issue where Stripe says 3DS validation failed, but the customer says they authenticated the payment in their banks app. Normally I would consider this an error on their end, but in this case I can see that the payment intent fails with error invalid_request_error. This is again a payment that's handled through Stripe Checkout, so I'm wondering if we/the customer are actually running into a bug on Stripe's end here. Not sure if this is the right channel for this question, let me know if not...
vocal wagon
Hi! What is a good way to go about creating an invoice for several subscription cycles upfront. Say issuing an first time invoice for 3x cycles on a yearly subscription? Or do one have to create a price that has a billing cycle of 3 years?
tropic bridge
hey it seems like i've found a limitation/bug on Stripe api for invoices, can someone help me confirm it?
somber citrus
Hi! my customer used SEPA debit, my question is how the payment can be disputed with insufficient funds as reason after we received the payment succeeded hook?
misty mantle
Hello there!
main crow
Hi! I can see stripe provide an option to configure the billing portal configuration. https://stripe.com/docs/api/customer_portal/configurations/create
I would like to know how to configure products and prices
subscription_update: { }
I have three products in test mode. I want to configure two products with monthly/yearly price when someone open billing portal.
half mountain
Hello, when I add an invoice item to a subscription via the API, it doesn't work even though it works very well on the dashboard. the Call are the same. You already had this kind of problem. ?
left basalt
Hi when creating a checkout session using payment links, can i pass in the customer id as i dont want each session to create a new one
twin cairn
Hello Guys Ruby dev
I would like to update payment link, can I update price ID?
via API
modest dust
Hello everyone.
I'm not sure if this is the right channel. I wonder if Treasury fits the business model we want to develop here.
We've successfully used Stripe Connect custom accounts to payout vendors for the past two years. Now, we want to release our solution as a product, so 3rd parties can also use it to pay out vendors.
Simple scenario:
- Company A tops-up 100k to pay out 200 vendors (~$500 each)
Using connect, it's simple, we top-up our platform account with 100k, and our company pays the vendors.
But offering the solution to 3rd parties will be tricky because we need to receive these 100k from different parties.
From the top of my mind, I see two options:
- Build a ledger on top of our platform account and top-up individual 3rd party accounts using our ledger + our platform account. (Sounds risky due to financial regulations and liability)
- Use Treasury financial accounts and work from there.
Does anyone have thoughts?
Thanks.
vocal wagon
Hi everyone,
I'm having some doubts on how to query for customers, having the email as a variable. Can someone please explain the syntax for such case? Thank you
slim shell
Hi there, I have a question.
I'm currently building an ecommerce using WooCommerce, and I did connect my Stripe account with it. I have a payout account connected as well.
The problem is that when I log into my Stripe account, I don't see the Dashboard.
I did set up an order using my wife's credit card, in order to see if my website works correctly.
But I still don't see the Dashboard in my Stripe account.
Do I have to wait ~7 days to see the Dashboard?
vocal wagon
Hello, can I stop stripe from sending a receipt without removing the 'receipt_email' option inside my payment intent ?
primal citrus
Hi Team, while integrating stripe, I come up with an issue how to update card details for existing customer?
rustic geode
Hello team,
I am trying to locally test my webhook integration with the Stripe CLI before updating our stripe version to latest on the dashboard. Our current stripe version on dashboard is 2017-02-14.
The event that i trigger with the Stripe CLI really has the correct version as i see the property api_version: 2022-11-15. But when i try to retrieve that event later on using the Stripe event api (https://stripe.com/docs/api/events/retrieve) and specifying the api version to latest, for example with the cURL:
curl https://api.stripe.com/v1/events/evt_xxxxxxxxxxxxxxxxxxxxxxxx
-u sk_test_xxxxxxxxxxxxxxxxxxxxxxxx:
-H "Stripe-Version: 2022-11-15"
the event that i get in the response has the property api_version: 2017-02-04 and the object is formatted with that version. Am i doing something wrong? How can i retrieve that event with the latest version, like i triggered it? Pls help 😅
mortal moth
Is it safe to expose my stripe secret key to a third-party tool?
lilac fox
Hello, i want to make a subscription for connected accounts in stripe. and i have researcehd on all apis to make a subscription. i just have some confusion about subscription apis. First i will create a price and then a product and attach the price to the product. then i will make a subscription and give parameters like customer id and item. My question is , if i have a payment method id and i will give it to the subscription api, will it charge the customer by itself or we have to make the payment by using payment intent api ?
somber citrus
Hi there! I cancelled a subscription by mistake, can I update its status to unpaid in dashboard or via api
vocal wagon
Hellow !
I have issues with 3D secure payments, my requests are rejected as failed, I have no error message behind
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
unreal arrow
Hi there, is there any way I can enable the text box for coupon codes in the payment invoice page for the payee to enter the code ?
vocal wagon
Hi there, Just a quick question we are using the stripe react native library with expo framework, there seems to be an issue the apple pay and google pay buttons suddenly stopped showing up on the native apps for us on android and ios. Is there any known issue?
modern whale
Hello. Wére trying to configure our Docusign / Stripe account but there’s seems to be a bug. When the payment is a multi payment transaction, the full name of client is captured in the meta data but does not appear properly in stripe report. Instead, the client email address is displayed in the field ´Full nam ». However, this problem does not happen with single transaction. Can you help?
high jolt
Hello I really need help I’ve been at this for An hour I’m trying to set up my stripe account for payment however stripe is not registering the code to my phone please help
Is there anyway someone can call me pleas I can’t fully sign in none of the repatcha are texting my phone
cerulean pineBOT
:question: @high jolt Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
high jolt
I tried to do this but it won’t let me sign I. Without a repatcha
I’m literally getting stopped at the repatcha everytime can someone please help me
Look I really need someone to call me my issue is literally the repatcha I know I can email but they are not quick I’ve been doing this 8 am please
Never mind I don’t even want to use this app anymore it shouldn’t be this damn hard and no one is answering me@
vocal wagon
hi I have a problem 'You cannot perform this action on PaymentIntents created by Checkout.' can someone take a look?
high jolt
???
daring lodge
This is a public discord @high jolt -- there are many developers here asking questions
steep raptor
hello team,
we had a issue with they payments. its because of "3D Secure attempt incomplete"
how do i handle this in payment page? could you help
twin cairn
Hello Guys, Rubydev again
req_jNqGznKiz5cuXM
I updated the payment link to have only one payment method that is clear_pay
but on visting link it's not reflecting
pliant ivy
Great morning, I have not been able to sign into my stripe account for the past two weeks. I have my password and email saved to my account and I have it saved in my note pad but its not working. Anyway I can get my password reset @solar trellis
cerulean pineBOT
:question: @pliant ivy Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
honest quarry
Hi there - we are planning to use Stripe to collect regular payments for multiple connected accounts with a parent/child structure such that the parent account is recognised as the merchant of record. I have set up a connected account with a customer, product and price associated with it (created using the Stripe-Account header). So far so good! When I create the subscription however, I am unable to set the on_behalf_of to the parent connected account. This is because I need to use the Stripe-Account header while creating the subscription in order for it to find the customer/product/price. This then seems to mean it cannot find the other connected account Id, as I get the error:
No such destination: 'acct_xxxx param: on_behalf_of
I understand Stripe doesn't directly support parent/child accounts, but we were hoping to be able to achieve this inside our application using meta data. However if the creation of the subscription as above is unable to succeed this may not be possible. Are you able to advise if there is a way to create a subscription in this way? Apologies for the long question!
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
high jolt
Are there any actual like tech workers in here my problem is so small I came believe it’s taking me 2 hours
I need help with my repatcha I cannot request a chat or call because I cannot sign in
The repatcha will not come to my phone
Can anybody help or am I iust stiucl
vocal wagon
I Need help to cancelation a payment from my Conto
daring lodge
@high jolt I've told you we cannot help with account setup here. Please contact support: https://support.stripe.com/contact . I'm asking you not to continue asking about account set up issues.
high jolt
I cannot acces that it is asking me to sign in
Im not stupid that’s why I keep coming here
strange dove
Hi, we have lots of 500 errors with Stripe with an "unknown api error exception". Can sb check what's going on?
high jolt
<@1045341657048035338> I've told you we cannot help with account setup here. Ple...
Do not tell me again to go to the same place I am having a problem with I did not ask u for help all I asked for was a phone number
daring lodge
@high jolt please discuss in the thread we have. I'll be removing further messages.
vagrant steppeBOT
Mike Zukowski
high jolt
Can u at least tell me wheee the thread is before u start deleting my@messags
high jolt
https://discord.com/channels/841573134531821608/1045345207861903391
Do u have a supervisor I would really like to speak with the@
vocal wagon
I am from Austria and i Need help is there and Hotline number for my Problem? We Are buy somerhing really expensive on a Onlineshop. Now we know thats a cheater…
cerulean pineBOT
:question: @vocal wagon Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
dusty lagoon
#dev-help hi - i am using stripe's apis to create STRIPE invoices (not custom invoices). however, I want to do 1 thing that i am not sure if it's possible to do - i want to be able to hide the coupon we are putting on the invoice. either not display it at all, make the text white so it blends in, etc. - anything to make it NOT visible. however, we still want the discount to apply. is this possible to do? please use some 'outside the box thinking' about how we might achieve this. even if it is not with the 'coupon' feature but a different feature. So a sample invoice would be: $1000 subtotal, (-$500 discount/coupon - HIDDEN), $500 total, $500 amount due
wooden pelican
hi, is the language property exposed anywhere for a customer object?
it is settable in the online form, but is not visible in API calls on a customer ID or webhook events for customer created.
for example, I have a test customer which has a language of English (United States) but I can not find this value or something similar in the retrieved customer object.
Thank you.
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
vocal wagon
Hello! How long does it take to the system accept credit card payments?
Inside my platform, so I can bill my clients, I mean
limpid mauve
Hey! I am trying to set up my customer portal using python/django. I am getting a 403 error when trying to post to my url i created for the function. I have changed the url path and then it makes the call which we can see in the stripe logs but then I get a circular import error with Django.
I think this is a problem with how I am setting up my views/urls but as far as I can tell I am doing it properly so I was hoping someone might be able to help me work through this.
lilac bay
Hi all. If I'm using the Charge.list endpoint, does it not list failed charges?
An example is charge ch_3LT17sDQ1y5Lg5MJ0god4tLx, which doesn't get returned
If so, is there a way of getting all charges, not just failed ones?
proper frigate
Hello all. We’re trying to build a connect cross border payouts. Basically the issue is that our platform account is located in the US. We’re trying to onboard and connect with Canada based accounts. Till now we have only used Standard Connect accounts, but it looks like for cross border payouts we need to Express Connect Accounts. We need to transfer to Canada connect accounts. It also looks like creating express accounts requires the recipient service agreement. However when we try to create it with recipient service agreement it’s not working. So we were wondering if anybody faced this problem too or if somebody can just help us in general. Thank you.
severe solar
Hi there, is there a way to get the id of a Mandate from a PaymentIntent? The PaymentIntent always has a US bank account as the PaymentMethod. We use the stripe.js method 'confirmUsBankAccountPayment' to confirm the mandate. After this call is successful we want to send a customer Mandate confirmation email, but we currently cannot find a way to associate the PaymentIntent to the Mandate at this point.
vagrant steppeBOT
tomhamiltonstubber
keen beacon
Hi, I'm dealing with a disaster. We just launched a sale and i accidentally set the pricing to per MONTH not per YEAR. Now i have a few dozen customers on per month
How can I transfer their subscriptions?
They're still on trial
Urgently need help
somber citrus
Hi! for SEPA customers, is it normal to send payment succeeded hook before checking if funds are sufficient?
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
toxic latch
hello, I need capabilities requirements explainer for connect
vocal stump
Is there someplace one can easily get the minium transaction amount for any given currency/country ?
vagrant steppeBOT
Ji_net
delicate gull
Hi there. I'm trying to test manual payouts in test mode. I described my problem here #dev-help message
and the support engineer Soma said that I can do it despite of the state of connected account status (restricted). But I got an error
Sorry, you don't have any external accounts in that currency (usd)..
What am I doing wrong? I can't connect real accounts due to wrong USA address (see link to thread above), at the same time I can't test payouts in test mode, because of error.
The account id is acct_1M7iTmHjiwxJxtFu
Update: I tried to do the same with another account (jaylee.niklas@fallinhay.com), fill all fields except of USA address and got an error with message "Cannot create payouts: this account has requirements that need to be collected.. Please provide those fields to re-enable payouts.". So, as I see I can not test payouts without correct USA address. Could you please provide some addresses, or just tell how to solve this issue?
Thanks.
toxic latch
hello, I need capabilities requirements explainer for connect, ex: company.tax_id => we need tax number for your company
vagrant steppeBOT
artem.d
cedar adder
Hey all, I am getting issues with the requirements.errors property in the Account options, in that its always empty even when all off the xxx_due objects contain items. Has anyone seen this before? Example attached
vagrant steppeBOT
ShDev
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
vagrant steppeBOT
JoeEarly
buoyant atlas
Hi team! I am working with a mutual customer between Lightspeed and Stripe for our Order Ahead platform. I have a customer who has half of their orders stuck in "pending" status, where the order doesn't make it into Lightspeed but the payment goes through on Stripe. The customer (admin email vinorama.mtl@gmail.com) called Stripe and was told that "the api is wrong and that we no longer use: Charge sb1, we now use: B1payment intents". Stripe Support said an email went out to inform us 3 weeks ago, and that our customer isn't the first to call about this.
Where are these charges set up, as I don't see them as visible in the back offices? I can forward this to our Product Manager for the Order Ahead integration to make sure this is changed for the API.
violet totem
Hey all, I have been talking to our Stripe rep and he said add card details to a customer without authorizing or validating How do we do that when creating a token and adding it to a customer? i haven't seen anything in the docs related to that in specific.
vagrant steppeBOT
CollDoug
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
round goblet
Hi I am looking into using stripe for my business where I will be selling precious metals. And the problem I face is sales tax is only applicable on orders under $500 anything over and the customer does not need to pay sales tax I am wondering if there is anyway to set up a parameter for this.
desert vigil
Hello, Can I change the payment element labels? like Card number, Expiration, CVC
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
timber pendant
I have two stripe accounts (one US and one DE).
Both are used by the same application (one for US customers one for rest-of-world customers)
Both share the same webhook handler.
In that webhook handler I want to process events from both accounts.
How can I tell for a given event to which stripe account ID it belongs to?
It seems that event.account is optional and only meant for Stripe Connect (which I don't use)
somber cypress
Hi, just looking to upgrade the api to the latest and noticed that charges has changed - how would I upgrade this previous code 'source_transaction' => $intent->charges->data[0]->id for a Stripe\Transfer call
where $intent = paymentintent 😄
naive coral
Hello! When a customer subscribes for a plan multiple times through stripe checkout (intentionally, to get permission to use a product on multiple servers), the customer with the same email gets doubles, and when we want to use the customer portal, the customer can only log in to one account. Is there a way to subscribe for the plan multiple times as one customer?
misty lake
Hello friends! Thanks for this space, it's really helpful to get in touch with u, guys! I want to ask: Is there a way that Stripe can validates the ZIP and country Code while creating a customer? The business I work with is trying to integrate some tax compliance and we will start gather ZIP code in customers entities, so we're looking for a way to Stripe to validates the ZIP code is an actual and existing ZIP code. Thanks for reading!!
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
rose reef
Hi! I've just sent a payment link to a client (based in France, I'm based in the UK) and they wanted to use the Klarna option (3 installments) which was available at checkout but for some reason, they weren't able to change the country at the billing address? Why is the option for country address locked (it is set to UK and can't be altered) at checkout for Klarna?
verbal fulcrum
Hello! Can somebody help me to get the rawbody for the webhook because i can not using express because it is a web function
exports.handler = async function (event, context) {
const { path, httpMethod, headers, queryStringParameters, body } = event;
if(httpMethod == "POST"){
// const sig = req.headers['stripe-signature'];
const sig = headers['stripe-signature'];
let eventT;
try{
eventT = stripeAPI.webhooks.constructEvent(body, sig, 'key');
} catch(error){...
I am getting this error:
"error":"webhook error No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe? "
Is there any way to get the rawbody without an express server?
tardy jungle
Hi, I am looking to automatically upgrade users to the next subscription tier (update and change price) when they hit a limit. I have this working. I want to automatically charge the prorated amount through an invoice. This works and I set the proration behaviour to 'always_invoice'. I want to however only send the invoice to the customer in two weeks after that upgrade occurred . How do I achieve this. I tried setting the proration_date but it doesn't seem to do what I want to do.
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
clever tendon
Hey folks, I'm using Stripe Checkout on my SaaS product and seem to be attracting quite a few card testers... does anyone have any good/unobtrusive ways to block this type of behaviour? I saw the help docs, but wondered if anyway had any good tips?
Cheers!
brisk thunder
Hey folks, I'm using Stripe Checkout on my SaaS product and seem to be attractin...
I am not sure if you can do much more if you use stripe checkout
But you can have a requirement of needing a session on your website to purchase
minor cipherBOT
:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact
true dune
My system face a long delay when creating payment intent from NodeJS backend. The time response usually get > 3 seconds per call. Could I improve it to 1-1,5 second?
mighty orbit
I just implement the Stripe to React Native app successfully
But I am not sure what is merchantDisplayName
brave stratus
plain crown
raven schooner
hi
modest surge
I have refunded few payments. my stripe account gone negative and refunds also were showing "pending" now my stripe is positive. but still refunds are showing pending. how long it will take to settle?
or is there any API to trigger it?
wispy holly
I have an endpoint set up, and set it to only listen for checkout.session.complete but find it "resets" itself every now and again to allow for all calls to go through. this is sending additional calls to a middleware I'm using which might cause issues with an acceptable use policy in future. is ther a way to lock the endpoint down?
noble barn
Hello, would you guys help me to with which method I may payout to my customers cards ?
lilac fox
hello sir, i am working on stripe subscription and i have studied the whole process, in my case i am implmenting subscription in a different way. i am after hitting subscription api i want to make the payment from backend (using payment intent api) but stripe is using stripe js api (confirmCardPayment api) in which they are sending client secret from subscription object. my question is , which parameter should i send to payment intent api after hitting subscription api to make payment ? like how would the subscription api know that paymnet is made againt it and the subscription will be active ?
vocal wagon
heloo! how do I cancel a strip payment?
brittle bluff
Hello, do you guys support crypto payments? We help large conferences sell NFT-based tickets
timber hatch
hi one of my customers is with Overdue status on the dashboard, but all the failed invoices have been paid, how do i change the subscription status back to active?
rich bolt
Hello, Can we have custom fields in every invoice before it is generated ?
vernal trail
Hi
need some help for payment intent