dev-help

[unreal reef]

Hi Stripe Team! Yesterday we have an issue in prod because we think something changed in one of the next endpoints: /v1/invoices/upcoming or /v1/invoices/upcoming/lines. Do you have some ideas about if yesterday performed an update to any one of these endpoints?

[turbid cedar]

Hello, Facing a problem in the way the invoice is created, we have this scenario:

1. create subscription with older price items (10/25/22, 8:40:05 AM)
2. triggeer automated job to update to new price items one day before renewal, so the subscription is udpated with new price items (10/26/22, 6:00:25 AM)
3. check the created invoice (10/27/22, 4:03:37 AM)

On step 3, we are expecting the invoice to be created with newer price items, but it is still using the older price items. What is the reason?

https://connect.stripe.com/test/events?related_object=sub_1LwnMPIvwrjYDHRMt9xNVQeT

[plush lotus]

Hello, i implemented the solution order with paymentElement. But i've issue with taxes if the customer doesn't have an address. My solution is to use the country's select field for that when the user paid, and adapt the forms depending on the value but the event are not working on it. In the docs, they can listen paymentElement but nothing for this select field country. Is there any solutions ?

[meager hawk]

KRS

kibbas

[weak chasm]

webhooks.INFO: Error 1: Unable to configure webhooks because Stripe cannot be initialized []

[weak chasm]

can anyone help me with this error

[rain umbra]

Hi, anyone knwo if there is a Standard Integration between Stripe and Oracle Cloud ERP

[rose otter]

anikets-webhooks-error

[novel willow]

Hello! Anyone know if I can make a X euros transfer to a card number from my dashboard on stripe.com? Or I must use the api? Or maybe I can't make a transfer to a card? (from my stripe balance to a card)

[vocal wagon]

Hi, trying to pay a subscription and then changing the next billing without proration to a future date, is there a way to do it? thx

So there is an e-commerce site with products on Shopify, and I want to use stripe for a custom backend, do I need to replicate the products or I can integrate it some how?

[cunning elk]

Hi! I have some issues with the payment links. I have usual checkouts initiated where, in the line_items, i can just specify the tax_rates easily. Now, when I try to do the same with the line_items of the payment link, i get an error. What is the way to load tax_rates in payment links?

(example: _line_items = [
{'price': PRODUCTS_STRIPE_PRICING_ID[product_name], 'quantity': int(quantity), 'tax_rates': [STRIPE_TVA['1']]},
])

[high onyx]

Im from indonesia, How do I create stripe account for individual purpose?

[finite sandal]

Hi I just wanted to ask some assitance I have started an eccomerce business with big cartel I just need help with making sure invoices get sent directly to the customers once order has been made and the ability to print out these invoices myself to provide the invoice in the package

[spare aurora]

Hi, This API call doesn't expand the results. I'm doing right? $coupon = \Stripe\Coupon::retrieve('somecode', ['expand' => ['applies_to']]);

[finite sandal]

My concern is that when I set up the invoice with stripe I see they get sent an invoice they are required to pay with link

[half vessel]

Hi all 👋 Is it possible to complete a subscription flow via stripe.js (I need to add metadata, so can't use the no-code options) without backend involvement please? I'd like the frontend to be static, and the backend to only be involved from webhook-onward, but every example I can find involves at least one backend endpoint.

[empty night]

Hello Stripe. We use Stripe connect (standard accounts) and have IDEAL enabled by default. However all connected account still need to go to https://dashboard.stripe.com/settings/payments to 'request access' for this payment method. Would it be possible to enable it by default just like cards are? It should be possible when reading https://stripe.com/docs/connect/account-capabilities#payment-methods, but it doesn't work so far. The connected accounts don't get the capibility unless they went to the settings themselves.

[ionic drum]

is it possible to access balance_transaction detail recursively from the paymentIntent object payload? payment.data[i].charges.data[0].balance_transaction returns a string of the transaction id

[vocal wagon]

Hello - Is it possible to have the metadata field be filled in with data of my choosing for payout events? How can that be done? Meaning that when I receive a payout webhook, I can then access the metadata.

[river vault]

Hey folks! Is there was way to integrate stripe payment element with stenciljs?

[left basalt]

Hi guys, I am trying to set up the stripe api https://stripe.com/docs/connect/subscriptions#use-direct-charges-to-create-a-subscription. In adalo. The goal is to have users be able to create subscription that other users can purchase and my platform takes a free. I am having a lot of issues with this as i am untecnical. the adalo UI looks like this i am not sure how to get the call to work. Can anyone help me?

[quasi plume]

My client has a number of invoices that are created via the API. Is there a way to automate sending of email reminders to the associated customer as the invoices approach or reach their due date? The account is enabled for invoicing plus, but the only option for sending email reminders is related to recurring invoices, which does not apply to these invoices as they aren't recurring.

[vocal wagon]

Hi! With Webhooks: Is it normal to always wait for the "payment_intent.succeeded" event before sending out a booking confirmation to the buyer? With some payment methods this takes hours/days/too long -> What are best practices here? Only wait for "payment_intent.processing"? -> But then how do you deal with fake bookings? Any help is much appreciated!

[regal halo]

What does the coverage look like for Instant Verification for bank account? Do we think majority of the cases would be covered via Instant verification? Wanna get a sense how likely a verification on a valid bank account would fall back to microdeposits

[grand epoch]

Hello, I would like to change subscription by doing this (screen1) and not have to confirm the 3D secure every time the subscription is updated. Right now when the sub changes the payment is not accepted cause it needs 3D secure confirm.
Note that the first time I create a subscription I am confirming the payment with 3D secure

[carmine scarab]

is it possible to have early birds / late birds prices with a time constrain?

[lavish wadi]

Hi, webhook not triggering, any help thanks!

[sterile breach]

Is it possible to: let a user pay a product from a reseller then payout that reseller with the total - 10%?

[lusty needle]

Hey there! I have a question concerning card fingerprints. I have a customer that was able to enter the same credit card 3 times. Well, I think it is since it has the same last 4 and the same brand. Although one of them has a different expiration date. But Stripe gave each card a distinct fingerprint. and according to Stripe docs, a card will always have the same fingerprint even if you enter it with a different customer, right? So I'm confused. I think it's very unlikely that the customer could have 3 different cards on the same brand, that coincidentally have the same last 4 digits. Right?

[clear condor]

Hi folks, I have a question about Stripe checkout
I have a custom application, we collect billing and shipping information on our shopping card (check image) then create a session for Stripe checkout and redirect. Once transaction is completed redirect back to our system and we do some work with webhooks.
Due to PCI compliance and being a small company we want to avoid collecting credit card information in our page

Question: is it possible to pass the billing information to Stripe so, it prefills these fields:
1-email (I know it's possible)
2-name on card
3-Country or Region
4-Postal code

Currently it's really bad user experience for the user to write the same thing twice. Also we could have some issues of user input mistake (mismatching postal code for example)
Note this data and user information is all fake

[primal dust]

We're working with Stripe Payment Links. We noticed that many customers are being created in Stripe as Guest Customers when they complete the Payment Link flow. We've had merchants with hundreds of Guest Customers. The issue we're facing is that we are building a Stripe app integration to move Customers from Stripe and synchronize them with a third-party system.

When we attempt to get customers from the SDK in Node via the customers.list method, we're not getting back Guest Customers. Similarly, we see no way through the Dashboard or through the API of converting Guest Customers into normal Customers. If we add a new Customer with the same email as one of the Guest Customers, it will propose that the two records are linked, but the payment still points to the Guest Customer.

How can we get access to these Guest Customers? And if there's no way to do so through the API, how can we best help our users to convert Guest Customers into full Customers? Is there any way to configure Payment Links to create full customers instead of Guest Customers?

[crystal cloak]

Hello there! I have a question about upcoming invoices. I want to apply a discount to an upcoming invoice item (subscription_item). How can I do this? I listen to the webhook event invoice.upcoming.

[ionic drum]

I've got an incomplete payment in my dashboard - how do I remove it or will it go away on its own after a time expiry?

[vocal wagon]

Hello
Can you help me, please? I want to create a promotion code for a subscription with 1 redemption. Basically, for 1 coupon it will be 30 unique promotion codes. But when I apply the promotion code to the subscription the redemption value is still 1. How to implement this correctly? like create a bunch of unique promotion codes for one time usage

[mighty leaf]

hello dev's im trying to confirm my i'd on the website and on mobile and it keeps telling me that it is unable to read my card, i want to get my payout that a friend got me for a gift and it just wont let me, can i please get some help?

[grim lily]

Hello. I'm creating a Terminal reader integration and processing payments via the payment intent object. If I use a BBPOS WISEPOS_E reader and set payment_intent.payment_method_types to 'card_present', will Google pay and apple pay be accepted by the reader?

[wild slate]

Hi! Im currently getting an error in test mode that started randomly. We're using legacy Orders API. Nothing has changed on our end. Production is not getting this error. Can anyone help?

    code: 'order_creation_failed',
    doc_url: 'https://stripe.com/docs/error-codes/order-creation-failed',
    message: 'Order creation failed while contacting the provider.',
    request_log_url: 'https://dashboard.stripe.com/test/logs/req_Obgx4cGLr3OTfQ?t=1666893742',
    type: 'card_error',

[coarse oak]

Hello, question about checkout session API, when i create checkout session to already existing customer that have stored payment method credit card for off_session in that checkout form he got options to use existing credit card. Is there any way to disable to use existing payment method card saved to him ? (reason is i would like to have for each contract separate payment method so future charges will be only available with payment method for that contract)

[steep tapir]

Hi I am receiving 'checkout.session.completed', "invoice.payment_succeeded", "payment_intent.succeeded" all the 3 events when creating a subscription for the user but I am running some custom code in which I am crediting some credits to the user after every successful payment so in which event I should write my customer code because I want to run that code when user get register to subscription as well as when user pay his invoice of next month (automatically stripe will do it)

[shadow iron]

Hi there! I having difficulties with cloning a customer to a connect account. I have followed the guide from here: https://stripe.com/docs/connect/cloning-customers-across-accounts
But when I attempting to create the token, I get an exception, which says:
The customer must have an active payment source attached..
But I have checked it multiple times and the customer to be cloned has an active payment method, I can even see it in the dashboard. Can you guys please help me, what I'm missing?

[unreal reef]

Is there any way to get a notice when a change will be delivered in Stripe API?

[undone delta]

Hi there! I had a question regarding fetching multiple sources at once. I looked into the stripe docs and it seems there's only an option to fetch by a single source_id but I was wondering if there is a way to fetch multiple sources in a singe request by id.
Any help appreciated, thanks!

[visual bramble]

I've got a client that wants the payment request button on the checkout in two different locations. I'm wondering if it's possible to programmatically click the prButton object with javascript when they click on another part of the page?

[pastel mountain]

I want to trigger mail to my customer when trial period actually get expired, how can it be achieved??

[stray forge]

how can i create a product that is a monthly subscription for 3 months and ends at 3 months

[split flower]

Hello! I'm writing a system that automatically pays some contractors at the end of the month. All of the payees have stripe connect accounts.

I'm fairly certain I just need to create a Transfer object (and I think that pays out immediately?). However, I also need to make sure I send each payment exactly once.

In particular I'm trying to figure out how to recover from connection errors when creating Transfer objects.
https://stripe.com/docs/error-handling?lang=ruby#connection-errors

If I send the request but don't get a response from the server I have no idea if the transfer was actually created or not.

Since it was a create request I don't have an id to 'Retrieve the relevant object from Stripe and check its status.'. Webhooks don't work either due to race conditions (or the webhook might fail as well). Idempotency keys, but they're designed for immediate retries and expire after 24 hours.

So.. I need some way to find a transfer if the create request and all retries timed out. This might be more than 24 hours later if things are really broken.
I can stick my own unique ID into the metadata and then list all transfers? That might work, but seems highly inefficient and flaky.

Does stripe have a mechanism for this?

[vocal wagon]

I have a few questions regarding Connect accounts. So I have setup an app that creates a custom connect account via onboarding. My first question is:

• if someone decides to do it for later, how can I check that it is pending? Currently, the way I am checking is by the ToS acceptance. Is that good, or is there a better way?

My second question is:

• Why does sandbox returns some objects with different names? For example for bank accounts, on testing, it returns banks under connectAcc.banks, while on production, it sends it as connectAcc.external_accounts. Is there a reason for this? It makes it a bit tough to test things and then move them to production.

[gritty kernel]

How can i list connected payment methods

[true basin]

I am in developer mode and creating a charge as per https://stripe.com/docs/api/charges/create - When I create the charge the id it is returning is starting with "pi_" instead of "ch_" as I would expect according to the documented response. Is this normal? If so, what do I need to do to get the id starting with "ch_"?

Thanks in advance.

[peak sequoia]

i have a question about express connected accounts

[surreal temple]

augustscl - charge types

slurp - connect express

[vocal wagon]

Question for editing the company information of a connect account. So this is the scenario, a user creates a payout account and sets it as a Individual. Let's say that, in the future, this person has to make a change because he is no longer Individual, but a Corporation. Currently, I am allowing users to make edits via an account link, which works if they want to make a change on like their SSN or address, but not if they want to change the company type. How can I go about allowing users to make that change?

[worn cedar]

Hello

Just got directed here from Turo support

[gritty kernel]

How to confirm payment intent straight after creating it. Im passing the payment method aswell

[split flower]

Following up from my question about at-most-once / exactly-once transfers.

It looks like I can filter transfer listing by transfer_group - and transfer group can be arbitrarily set. Is there any reason not to set this just to allow me to filter the transfer list and see if a transfer was created?

[real wyvern]

Hi we're using Stripe as a platform account, have a question about Terminal. We want to add a settings page inside our POS software for users to view the readers associated to their connected account.

Do we need the functionality to have users 'register' the reader to this page? Or once they order the reader it's already connected to their account ID and we can simply query the reader list?

[novel hedge]

Hello. Can I run Stripe instant verification+micro deposit verification while creating a new PaymentMethod or does it have to be when I create a PaymentIntent object?

[signal coral]

Hello, a customer is having issues completing a PAD (acss_debit) payment during Checkout. They get as far as connecting their bank account, howerver it fails on "Finalizing steps". Is there anyway to get visibility into the Stripe <> bank connecting process?

[hollow badger]

How can I get the Connected Accounts Balance by Making API calls for connected accounts? https://stripe.com/docs/connect/authentication

[solar ice]

hey Stripe devs! What time do your daily card reader reboots happen? For context, we have a fleet of M2 and BBPOS Chipper readers, thank you!

[trail ermine]

Hello, I am having trouble with my API call: I have a stripe_customerId, and I would like to list the active subscriptions this customer has, but I cannot find anything in the API docs. Could anyone please help?

[silver comet]

hey I have a question If i create a payment method using the stripe link so not hand coding it and i create a checkout button when I click purchase 4 items how will stripe handle that since each item is connected to a link

[stray forge]

Is there documentation on: the user signed up to become a member, now the user picks a subscription, now the user gets access to certain features. where can I find docs on implementing this?

[split flower]

I created an account using a test key, then created a link and filled everything out.

Stripe::Account.create(...)
Stripe::AccountLink.create(...)

Is it possible to sign in as this account and look at the dashboard?
e.g. this page? https://connect.stripe.com/app/express#balances

[rich robin]

Hello, we're trying to figure out how we can best learn what promotion code was used on a Checkout session for a non-subscription Checkout payment.

[torpid lantern]

Hello guys, I have a question about what it means to pause subscriptions... We have a client who wants to pause his monthly subscription for a few months, and we want that subscription not to generate invoices, but to remain frozen until we activate it again, so the subscription continues as if nothing had ever happened. Can someone give me some directions on how can we achieve this?

[twin basin]

@heady obsidian hello I can’t login into my account!

[grand epoch]

Hello, I am trying to change the description name of my subscription. Here I passed from annual to mensual (screen1). The prices and everything are changing well except for the description. Here is how I am trying to change it (screen2) should be TEST then

[lost owl]

Hi, if the only payment types I want to accept are credit card and Apple/Google Pay, would you advise using just the Payment Element, or using the Card Element and the Payment Request Button Element together?

[cunning basalt]

I'm attempting to work with an M2 terminal reader within a react-native application. I've noted the SDK is VERY much a beta but wondering about the support. The documentation doesn't match, the example doesn't run and I'm unclear if I'd very successful with just using a simulated reader to prove this out. I'm getting very inconsistent results currently so figured it's worth asking.

[outer helm]

I'm trying to create a paymentIntent to the business account, do i have to use setOnBehalfOf or do I omit this?

[dense eagle]

hello , how i can active automatic receipt or invoice when someone pay from the payment link

[magic carbon]

hi! I have a usecase where we want to order pre-orders for a product, create an inactive subscription, and then when we ship the product, activate the subscription

[fiery tangle]

Hi does the tax payment show up in the test invoicing?. i set all automatic tax collection and doesn't show up in the invoice/receipt

[calm dagger]

Hi! I have a question about refunds- is there a way for someone using Stripe to refund money to a customer without the refund being attached to a previous transaction?

[dusk lion]

👋 We have automatic payouts disabled, because we have Connect Accounts that we payout to. However, we also Invoice other customers, and want to regularly withdraw those Invoice payments to our bank account. Using the API/webhooks, how can we regularly withdraw only the Invoiced funds to our bank account?

[edgy wyvern]

i used paymentIntents to create payment with stripe connect account, when i want to retrieve it using payment intent id, it show me like "No such payment_intent: 'pi_3LxhBtRkmdWzu5V90qYfrt0W'" is there any other parameters required to retrieve/update payment intent?

[hollow badger]

Trying to charge a application_fee_amount instead of a application_fee_percentage but it won't let me. "message": "Received unknown parameter: application_fee_amount. Did you mean application_fee_percent?",

[frosty ravine]

Hello, how can I pass metadata to a payment intent from within a Checkout Session or Subscription object? I've tried passing in metadata through payment_options and payment_settings, but I have not found a way to successfully add metadata to the payment intent once it's created from the Session or Subscription.

[lost owl]

When using the <Elements/> wrapper with the <PaymentElement/> component, I'm a bit confused on how I should provide the clientSecret to the Elements wrapper. I would ideally like to like to make a fetch request for the paymentIntent (and therefore the clientSecret) in my Checkout component, and then pass that client secret to the Elements wrapper in my JSX. But when doing that, the component renders before the fetch request can be made, so then the clientSecret ends up being undefined. Do I need to fetch the clientSecret from a parent component and then pass it down as a prop to my Checkout component? That solution would be less than ideal. Let me know if I'm missing something, thanks!

[brisk relic]

If it is a sub it only has a percentage. You have to manually calculate the amount yourself.

[vagrant steppe]

Jinx

patricia

[misty hornet]

cole-

[hearty garnet]

Hi, does Stripe connect support in Morocco?

[unique lily]

Hi guys, is there anyone who built a chrome extension?

Chrome extension v3 policy requires no remote code, so I'm looking for a way to integrate Stripe.js into it.

any solutions??

related github thread: https://github.com/stripe/stripe-js/issues/273

[hollow badger]

Thanks! Do you however know how to calculate a percentage on the amount that will cover stripes fees? (2.9% + 30 cents)

[brisk relic]

Google for the maths. I don't want to give you the wrong formula. Be aware the stripe fee % will be different depending on where the card is from

[misty hornet]

Hi @hollow badger I've created a thread, let's discuss there.

[brisk relic]

https://support.stripe.com/questions/passing-the-stripe-fee-on-to-customers

Hi, I am adding tax rates to my platform and it works well for checkout and subscriptions but I do most of my payments using payment intents via Stripe elements in a hybrid mobile app. Is there a way to set a tax rate for a payment intent.
It seems this is not possible looking at the documentation. Is there another recommended way?

[crude saffron]

Hello, will payment_intent's next_action->redirect_to_url->url always be a site in the format of hooks.stripe.com/redirect/....

[vagrant steppe]

jeffreyb

[latent pebble]

My customer portal from API does not look like this https://billing.stripe.com/p/session/test_YWNjdF8xR3kxaUZBbHF2S3B4SkN1LF9NaDl4TkpNdDRROTlIaGpHQ1QzbHBFaFlBamNsMjFh0100qQDm7mbx its does not show upgrade option and current plans details

its my page

[hollow sand]

Hello! I'm not sure if I should use Standard or Express accounts for our platform. Our sellers are technical and it's not a problem to have the whole dashboard and fees seem easier on Standard (we have users from all around the world, and with Standard, our Hungary users could see customer information on their own, right?). But the "platforms that would use Express accounts" examples match better how we work: sellers publish digital products on our platform and other users can purchase them.

[vocal wagon]

Hi team, is it possible to get a list of all customers via API? I know there is Stripe::Customer.list() but it has the limit of 100 and I want to get all customers at once

[vernal trail]

Hello Devs

I have few queries with connected account direct charges apis

$paymentIntent = PaymentIntent::create([
'payment_method_types' => ['card'],
'payment_method' => 'pm_card_bypassPending',
'amount' => 700, //$eventRegData->total_amount,
'currency' => 'usd',
'application_fee_amount' => 123, //$eventRegData->platform_fee,
'transfer_group' => 'directCharges1',
'confirm' => true,
], ['stripe_account' => $hostData->stripe_id]);

in paymentIntent response which fields I need to check to update payment status is done?

[cunning hill]

Hi team, stripe-go beta adds paypal source, does it mean Stripe will support charging a customer with paypal using Source & Charge APIs? We need charge a customer with paypal, it would be great for us.
https://github.com/stripe/stripe-go/blob/v73.15.0-beta.1/source.go#L585

[velvet berry]

Hi, do you know when (time) the webhook event for this subscription will be called today (it's a test subscription that should be renewed on a daily basis): https://dashboard.stripe.com/test/subscriptions/sub_1LxT99ClDK2O5WMjJ52cX41a

[wooden elk]

Hi. Is there a way to enter float quantities for Stripe Invoices. Our company bills for hours worked (casual labor) and currently I am only seeing the abilty to specify whole integers via the API product.

[fervent portal]

Hey everyone,would anyone know how long it will take from account set up, Shopify integration, and account approval to receive paments?

[dense eagle]

hello , Good morning

how i can delete Payment links

[stiff inlet]

Hi there,
We are using Stripe Checkout and have a Product with many different prices.

Is there a way to change the description text in checkout based on the price?
So that every price could have his "own" description...

[vocal wagon]

Hi Stripe team, I'm trying to implement the good better best pricing model using the pricing table, but found no way to update a subscription of an existing customer to another plan using it. Note that my pm vetoed using the customer portal. So now I'm showing a custom price table for a product, to which I added varying prices, with their features added as Metadata. But that feels like a workaround. Is there a way to pass a session/customer to the pricing table? Or is there a better way to model good better best using the API?

[kindred pine]

Stripe meme of the day:

Time writing an Email to support: 3 minutes.
Time choosing the right topic: 1 hour.

😉

Just kidding. I love Stripe. You are awesome. I just wanted to share this meme with you. Thanks for all, folks.

[vocal wagon]

Hey guys, few question:

1. Can i use automatic_payment_methods with CheckoutSession POST request?
2. How to use payment_method_types to enable google pay and apple pay when we are using CheckoutSession POST? I don't see any values for these payment types at documentation.

[hollow sand]

Hello, I saw the documentation about the account.application.deauthorized event here: https://stripe.com/docs/connect/webhooks and the code says there should be an account property on $event->data->object that contains the connected account id but the only data I have is this:

{
    "id": "ca_abcdefghijlmnopqrstuvwxyz",
    "object": "application",
    "name": "abcdefghijklm"
}  

[runic escarp]

Can anyone help me

[brave girder]

Hello,

I am looking for some help in using stripe connect. My use case is that on my platform many affiliates will be signing up which will bring orders to the platform. Users will be able to place orders using the affiliate's link. For each order, I want to send the commission amount to the affiliate but the payouts should be on monthly basis. I was looking at the stripe connect documentation but was not sure whether this could be implemented or not. I looked at the following methods

1. Creating separating charges and transfers (https://stripe.com/docs/connect/charges-transfers)
2. Add money to the stripe account and do a payout (https://stripe.com/docs/connect/add-and-pay-out-guide)

So which of the stripe methods 1 or 2 should i use for my case?

[white warren]

I am trying to implement a future payment with angular, but the stripe.elements don't show the button to submit

[north lotus]

Hello, can someone help me with the problem?
The problem is, that we have an API that receives webhooks from Stipe, but when the API finishes processing the webhook and returns 200 to Stripe, Stripe for some reason marks our responses with Error 500.
It worked fine, but in one moment it started working like this, no changes were made to Stripe or App config.
Also in spite of that error Stripe flow works correctly.

And now as Stripe started marking our responses with Error it disables webhook when after a few days It doesn't get 200 Ok.

[steep flax]

Hi there, I have a default payment method on my customer but when I check invoice_settings.default_payment_method it is null. Why?

[hasty dove]

I have a norway stripe account, for bank transfer reasons i need to create a few more accounts for a couple of other countries, is there an easy way to do this from the existing account or automated way? thanks

[versed hazel]

Hi, On Connect Platform, is it still required to create connected account (https://stripe.com/docs/api/accounts/create) even if the service seller already have Stripe account ?

[glacial quail]

Hi. Someone can help me please ?
I am already using stripe with payments in nodejs with expo (react native). Everything is fine.
But i need another scheme, i have to keep the payment method of my user and bill him only 20 days if he don't bring back the item. Is it possible with stripe ?
Thanks

[versed hazel]

Can someone please reply

[wild moon]

Hi

I need help

[vagrant steppe]

Hiral

[brazen tree]

Hi Team,
I am trying to create a subscription for a customer
->I am creating a customer using the API with the help of backend
->then I need to add a card to the customer which will be used in future to do a payment
->Then we create a subscription for the customer
I am stuck here from FE perspective
How can i add a card to a existing customer by collecting his card details like(number,cvv, etc)

[thick tulip]

Hi there. How can I change my email address without knowing my password and without access to email anymore :D. I lost access to my email and last time I had to use my password was maybe a year ago as everything (other software )is just connected to stripe. Thanks

[mossy mango]

Hi, guys! For Indian card payments there are some special requirement for e-mandate setting for purchasing. Some related questions:

• if the user purchases the one-off item (not a subscription) should we pass all the required parameters any way (https://stripe.com/docs/api/payment_intents/create?lang=dotnet#create_payment_intent-payment_method_options-card-mandate_options)? the payment_method_options.card.mandate_options.interval_count is confusing
• pre-debit notification will be sent by issuer bank, so we don't need to implement this notification?

[coarse oak]

Hi there, is there any way to get web hook secret calling Retrive webhook API ? or any other way with API ?

[rigid stag]

Is there a page where I can check all the required identity verification information for a custom connected account? Stripe Issuing)

[atomic schooner]

Hello, just curious, how exactly does Stripe Connect pick a country for an account during onboarding? Will it by default pick the platform account's country, as the users connecting their account can be present anywhere?

[thorny fern]

I wanted to ask if I have a payout limit 2k and not letti me withdrew

[cerulean pine]

:question: @thorny fern Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[heavy remnant]

Hello everyone, I a m a french dev and i want to use stripe connect with separate payments and transfers. i am just starting with stripe and i will appreciate if someone could explain me process & products that i have to create for complete the payment system

[tidal ocean]

hello,
I am implementing subscription and using end behavior as released. my api is showing released. but in stripe dashboard the subscription shows active. how this can be possible?
#help

[tardy folio]

Hi Guys,

Does anyone know whats happened with the stripe app? I cannot make manual payments anymore.

The + icon disappeared on my app?

thanks

[atomic schooner]

Getting an unknown error while running the following command!. The platform account is India based.

[brave jay]

<stripe-pricing-table id="stripe"
pricing-table-id="prctbl_1LSy4TG"
publishable-key="pk_test_51KsXi6GiOEMooe9OYJGMpZ7LXhAZT7IygyEL004P4ROw0T"
clientReferenceId="{{accountId}}"
customerEmail="{{accountEmail}}">
</stripe-pricing-table>

[brave jay]

ClientReferenceId and customerEmail is not getting set from variables

[exotic mulch]

how do i reach payment intent id from transaction id?

[violet sinew]

Hello,

We are implementing on-receipt tips (https://stripe.com/docs/terminal/features/collecting-tips/on-receipt) because we need a possibility to over-capture the already-created payment intent by the tips amount. The merchant code (MCC) is set to 7298 (Beauty and Health, Spas), so over-capture should be possible.

But we can see that it works only when the payment is taken through the terminal (BBPOS), but not when the credit card is entered in React Stripe.js elements. Is it how it supposed to work? Are there any other ways to implement over-capturing?

Thanks!

[hasty dove]

trying to verify a business on stripe and i get an error saying "This person was already added to this account."

[pastel mountain]

Hello i have requirement,
I have one plan to which customer have subscribed to, and i have offered 30% off via promocode.
Now i want to see the actual price product price and actual amount paid by customer

[loud sandal]

Hi guys!
Do you know if a connected account can be completely removed from Stripe?

[novel willow]

Hello! Yesterday I have ask for help about sending money to my customers. The solution was to create a invoice with a negative amount. I tried it but there is 2 problems. The most annoying is that my balance is not reduce by the amount of the negative invoice

[solid wolf]

hey team, is it possible to use CLI to simulate events of connected accounts, not my account?

simulate or trigger

[ocean cloak]

Hello
Interesting question. How to programmatically issuing authorization through API as we can do through Test Dashboard clicking button "Create test authorization" in Cards Authorization section? Python API client: issuing.authorization module doesn't contain TestHelpers as issuing.card does.

[true narwhal]

When I create a customer, I want to add our internal customer id to the data send to stripe. How? Add Meta data? custom data?

[stiff lily]

Hey,
I'm using laravel cashier for communication with Stripe.
I'm generating a checkout page for subscription with 14 trial days but when i open the stripe checkout page i got 13 days.
Any thoughts on this?

[warped chasm]

hey! Im working on implementing paymentIntents instead of charge and I was wondering if I could get some help. After successfully creating a charge with charge = stripe.paymentIntents.create I get stuck when I do stripe.paymentIntents.confirm. I Provide the charge id and card_id but my status stays as "requires_payment_method". Im assuming Im not providing the payment_method properly. Would you be able to clarify what exactly I'm supposed to provide? Thank you!

[wintry ledge]

Hi, how to disable prepard credit cards ?

[dense eagle]

hello , i want ask about my payments , why it's take 7 days to send the money to my bank in uae ?

i chose 1 day

[sharp delta]

Hi, currently Im working on integrate stripe payment gateway with woocommerce. May I know any official plugin support by woocommerce and stripe? Does it support FPX method?

[mystic palm]

Hey!
I am working with Laravel 9 + Aimeos 2022.10 webshop. ( This contains my products and prices. )
It uses omnipay and send card data for payments in the background. That works fine, but I have to make google / apple pay too.
I read the documentation and if I understand well, Stripe checkout can provide a redirect with a frontend, where customers can pay with card, or use apple/google pay.

What I want to do:
Reach the checkout site with minimal information about the purchase ( total_amount, currency, billing/shipping address maybe + required(mode, success_url etc) ) and simplely redirect the user to the checkout, let him/her pay, and get back some information to document it.

I have problem with the following:
What should i write to 'line_items' when i create a session?
I have the products on my webpage, I have prices and every data, but as I saw, this needs predefined prices and products, what I can add on the dashboard, or make it on client side.
Is there any way to make this without creating these object every time at the checkout side or I misunderstood something and the StripeCheckout basically works as a webshop and I have to do something with StripeElements?

May I get a little help? :))

[south rain]

Hi guys!
I would like to know how can I use coupons with promotion code in a way that is not common, I think.
My use case is:

• We want to publish a 30€ discount on monthly subscriptions for everyone with a code like DISCOUNT30 or whatever
• We want this discount to be available until the 30th of March, 2023
• But we want the discount to be disabled after the March payment
  Example:
• Client A is subscribing our services at the beginning of November, 2022. He will be discounted 30€ about 5 times (november, december, january, february and march payments)
• Client B is subscribing our services at the beginning of March, 2022. He will be discounted 30€ only once (march payment)
• Client C is subscribing our services at the beginning of April, 2022. The code is now disabled so he won't be discounted

I'm not sure if this is clear for everyone, let me know if you need more details.
Thank you in advance!

[azure belfry]

Hi there, we are having an issue with the Payment sheet on react native expo. After Pay is enabled as a payment method in the dashboard and we have enabled automatic payment methods at the point of payment intent creation. We can see that the afterpay is showing up in the modes enabled in the payment intent, but it is not showing up on the payment sheet in the front end.

[bitter veldt]

Hi! I am having an issue with our oauth link for initiating connected accounts.

Upon completion of the form given by the link, the account is not visible in our merchant stripe portal.

When the connected account's user tries to confirm their email using the Stripe welcome email, they receive this message:

{"error":{"message":"You requested an account link for an account that is not connected to your platform or does not exist.","message_code":"account_links_no_connected_merchant"}}

[gray maple]

Hey I've added the Payment element to a checkout page, but I also want to collect address and phone number from the customer. I saw there was an Address element that is in beta. I signed up to join the beta, but haven't gotten a response. Is there any way to be added to the beta? I'd much rather use the Address element than build fields for this temporarily and then transition to the Address element later on.

[vagrant steppe]

micma

[steep flax]

hi there, I want to setup webhooks in my Staging server but I want to continue to use my test API but also be able to start the wbhook endpoint in detach mode. How can I do that?

[wintry swallow]

Hello, I'm facing an error. I recently am migrating away from the beta search api, and now my code is crashing.

Stack trace:
#0 /var/www/APPNAME/vendor/stripe/stripe-php/lib/Service/CustomerService.php(239): Stripe\Service\AbstractService->buildPath('/v1/customers/%...', NULL)
#1 /var/www/APPNAME/stripe-customer-helper/check_card2.php(41): Stripe\Service\CustomerService->retrieve(NULL)
#2 {main}```

[vocal wagon]

Hello I am modelling an advanced pricing model with Stripe. We have a flat rate and then a per-seat price on top of that. So I want to allow my customers to buy a subscription and then add more seats if needed BUT they should also be able to choose 0 seats and pay only for the flat-rate base subscription. Doing this I am facing this error, the quantity of the "per-seats" product can not be less than 1 but that means that thew customers will be billed always for 1 seat on top of the subscription even if he does not need or choose to have that. Any possible solution?

[languid hearth]

I've been having weird slowdowns with certain Wise POS E card readers with the server side integration. A few customers are saying that the time between calling process_payment_intent and the reader showing the insert card screen is very laggy. It seems it can be between 20-40 seconds. Is there a way to debug this on our end or are there logs Stripe can see on their end?

[serene idol]

Hi there. I'm having some problems with the Paid-Auth integration. I've been able "link" a Plaid Bank Account to be used in Stripe as a payment method, but I'm running into a problem.
When I want to do a charge using the Bank Account i'm requested by Stripe of a Mandate for using that bank account.
My question is about how can we create such mandate without having to generate a additional screen. The idea is to make this flow as "contact less" as possible.
(so far I've done only tests in Test environment. Should there be any difference?)

[supple eagle]

Hello there, I have setup a webhook and it is failing , could you please help me to find out why it is failing depending on the event id?

[vernal ibex]

Why do I get this message even though I'm 15?

[dense eagle]

hello , how i can delete the Products ?

[haughty ridge]

Hi. Someone can help me please ?

I'm trying to use the stripe.subscriptions.search function with { search: 'status:"trialing"' } but it seems to return me an empty array instead of trial subscription. With a stripe.subscriptions.list() I retrieve the correct values (ex. [{ ..., status: "trialing", ... }]

[icy pine]

Hi. I am using Stripe Elements. Is there any way to use the coupons in StripeElements?

[normal isle]

Hi guys, anyone can help me to integrate stripe connect account with firebase?

[bitter veldt]

Hey, I was in a meeting for a bit and now my thread has been archived. Can I resume discussion on the issue?

[balmy yacht]

Hello! We currently have a mixture of customers - using stripe connect, and also customers not using stripe connect, so we make charges on their behalf on our platform account, and then send them a payment every month. Having the customers on stripe connect is easier for us because we can charge an application fee and that becomes our amount for revenue, it is easy to report. However, we cannot charge application fee on the platform account.So now we're having to calculate revenue in a much different way. My question is it possible to charge application fee at the platform level so we can report revenue in the same way?

[hoary berry]

Hi! I'm using Stripe Checkouts and passing in dynamic_tax_rates. I'm having trouble correctly displaying local taxes based on the postcode in addition to the state tax. Can you please help understand how tax rates need to be set up to deal with this scenario?

[candid grove]

Hi,

https://dashboard.stripe.com/events/evt_1LxfFmFdV4bT3T5FAXFps8P1

getting these errors

[surreal temple]

please respond in the thread I created

[nova stream]

Stripe disabled my account and will send refund to all my customers when I already shipped product. What do I do?

[remote cedar]

Hello, I work for HOA Start. We use Stripe to allow our customers to make online payments on their websites. Recently, customers have not been able to enter their credit cards because it's asking them for a Postcode instead of a Zip. This only affects our customers that have recently signed up for Stripe. Any idea why this is happening? Thanks!

[pale pendant]

Tried to get account information using this api.
https://stripe.com/docs/api/accounts
I wanna have last4 from external_accounts/data.
But sometimes I could get it, but sometime I can not get it.
What will be the reason? Will be any way to get last4 always?

[quartz pecan]

Hi there. I was hoping someone could recommend a way to link the payment intent events received after a subscription is paid for. They have customer and invoice ids, but can I determine the session id, my customer number, and the invoice number without an API can to Stripe? Can I somehow specify metadata to appear in the payment intent?

[tired dagger]

Hello, I have a quick question. In this block of code: ```paymentRequest.on('paymentmethod', async (ev) => {
// Confirm the PaymentIntent without handling potential next actions (yet).
const {paymentIntent, error: confirmError} = await stripe.confirmCardPayment(
clientSecret,
{payment_method: ev.paymentMethod.id},
{handleActions: false}
);

if (confirmError) {
// Report to the browser that the payment failed, prompting it to
// re-show the payment interface, or show an error message and close
// the payment interface.
ev.complete('fail');
} else {
// Report to the browser that the confirmation was successful, prompting
// it to close the browser payment method collection interface.
ev.complete('success');
// Check if the PaymentIntent requires any actions and if so let Stripe.js
// handle the flow. If using an API version older than "2019-02-11"
// instead check for: paymentIntent.status === "requires_source_action".
if (paymentIntent.status === "requires_action") {
// Let Stripe.js handle the rest of the payment flow.
const {error} = await stripe.confirmCardPayment(clientSecret);
if (error) {
// The payment failed -- ask your customer for a new payment method.
} else {
// The payment has succeeded.
}
} else {
// The payment has succeeded.
}
}
});```
Is the ev.payment.id a unique id or something else?

[meager oasis]

I have an interesting cross border situation: I have an events company that would like to setup payments in canada with terminal, but they’re only here for 1 event a year. Can the same terminals sold and shipped in canada be used in the United States?

[dusk lion]

When an Invoice is marked as paid, how long does it take for the funds to be available in my Stripe balance?

[nova widget]

Hello. What's going on with the data delays in test mode billing reports? I'm showing it 3 days behind but no mention of it on stripe status. When can we expect that to be caught up?

[tropic bridge]

Hey folks,
This might be a silly question but is not stated in the documentation clearly so I wanted to double-check.

When creating a new price (https://stripe.com/docs/api/prices/create), when recurring is emitted means that the product is one-off correctly right?

[novel hedge]

Hello! I am planning to use Stripe's subscription service. We plan to:
-Create a SetupIntent to store a PaymentMethod - with automatic verification enabled
-Use this payment method to create a Subscription
If Instant verification fails and we have to fall back to micro-deposits which may take 1-2 days, can we still create a subscription using a payment method that is still not verified?

[kindred moss]

Hey Stripe, currently trying test apple pay using Stripe Elements and Im having trouble with my apple sandbox account, if someone would be willing to jump on a zoom call and literally show me how they do it I'd really appreciate it. I've got everything set up for the apple sandbox but I can't add the approved card from Stripe and Apple for testing.

[earnest atlas]

Was wondering if source of this sample on the react-stripe-js docs was available somewhere?

[nova widget]

I'm talking about this message in the stripe dashboard

[quartz lake]

Hi there, by any chance does Stripe have any QR codes generations for receipts or confirmation after payment.

My scenario is to send a QR code after someone purchases an event as a confirmation email\

[low summit]

Hello all, I’m a Founder of a ticketing app which utilizes stripe for customer payments.

I have a customer who selected he was a business and couldn’t provide an accurate EIN, and he still started to receive some payments. Stripe has now paused his account since they are not able to verify his tax information.

Any solutions here? Can he switch to personal account with SSN? Or is it too late?

[low summit]

Here is what our admin dashboard is showing.

[languid tulip]

Take a look at the thread above.

[languid tulip]

You'll be best off reaching out to our Support team here: https://support.stripe.com/contact/login

[nimble pine]

subscription_schedule.expiring: I'm confused about subscription schedules. I'm attempting to send a notice one week before a subscription expires. This works great for customers who's subscriptions were backdated at creation, but those who are created "normally" appear to have no schedule and thus receive no notice even though their subscriptions are explicitly scheduled to cancel. Is there a way to ensure this event fires for all subscriptions?

[worn cedar]

Ok I need some assistance in adding my EIN to stripe to recieve payments from Turo

[vocal wagon]

70$ scammed

By this app

[jolly mica]

Hello, I need to check the value of the payment volume and the balance to tranfer in an account. in nodejs, Does anyone know which endpoint brings this information?

[tiny canopy]

Hello, I'm having an issue here trying to integrate ApplePay
I'm using the payment element and calling stripe.setupIntents.confirmSetup({ elements: ... })
But the return I'm getting is error.code: incomplete

[vocal wagon]

why does stripe scam any ideas?

[ember bear]

@vocal wagon if you need account support go to https://support.stripe.com we only help developers in here

[vocal wagon]

no

[split cargo]

Hello,

Are there any best practices around rolling back API calls that create Stripe objects? I do not see any calls in your docs to delete a Stripe::Card or a Stripe::Cardholder. When we create certain Stripe objects we save copies of those objects to our own database, so it would be nice if we could make an API call to delete the Stripe::Card right after we create it if for whatever reason our local copy of the Stripe::Card does not save to our database. When you create multiple records together in your own database you can rollback all the records if one of the records fails to save--in Rails this is done in a transaction block.

[vocal wagon]

Why create this discord server if you cant answer a simple question

[ember bear]

@vocal wagon we only answer developer questions in here. you're talking about scams. this is your final warning; otherwise I'll have to ban you

[vocal wagon]

ban for what

[daring lodge]

You can refresh yourself on our rules here: #📖rules
This channel is for helping developers with integration questions. Other concerns can be taken to our support team: https://support.stripe.com/contact

You've been asked politely to stop, and won't be asked politely again.

[normal mica]

Hi. I see in the latest change log it says

A PaymentIntent is no longer created during Checkout Session creation in payment mode. Instead, a PaymentIntent will be created when the Session is confirmed.

Is there any way to manually confirm it using the api server side to be able to use a payment sheet or do we have to go to the stripe checkout url to pay?

[vocal wagon]

Hello. After the billing period has ended, does the customer.subscription.deleted event get fired off? I am wondering because I noticed that when a customer cancels their plan through the stripe checkout billing portal, the status value is not immediately changed to canceled

[hidden ridge]

Hi there. We have stripe express integrated into our app. Businesses sign up online and are prompted to link their payment details with Stripe. When signing up and adding details in the Stripe API, the business owners are prompted to input their SSN, not their EIN. How can we change this so that they're only prompted to input EIN instead of SSN?
For businesses to register with us through Stripe, they're required to input SSN. Can we Change that to EIN?

[stray forge]

what do I need to do in order to have 3 products from the quickstart example

[fiery stirrup]

Is there a way to know the Interchange+ and Stripe fees charged for a specific connected account for a specific period of time? Ex. Sept

[tawdry wagon]

Hi All, I have a question regarding webhook events. This is in TEST mode. How can I force an event to fail? For example, if our endpoint is down, like testing with stripe-cli for example, I'll get an error:
[ERROR] Failed to POST: Post "http://localhost:8080/HansenIntegrationFramework-web/HifStripeWebhookServlet": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
If I then query the events with API, v1/events?delivery_success=false nothing ever returns. How can I force a webhook/event delivery to fail in a way that I can then query it?

[river hollow]

Hi all,
I am working to understand the difference between custom accounts and financial accounts in stripe treasury. My understanding is that the former uses stripe connect. My implementation requires individual projects have treasury accounts with funds and management over issuing cards, wire, and ach. Would I be creating a new custom account for each project, or a new financial account?

/v1/treasury/financial_accounts, /v1/accounts

[radiant musk]

Heyo, is it possible to attach a card that when confirmed or charged that will throw an expired card? but only after it is attached? In testing mode of course

[full iris]

Hello all, I have a question regarding Apple Pay errors & inability to complete a payment via Apple Pay. I’m getting the errors shown in the attached images. We are using connected accounts & the PaymentElement in our code rather than the PaymentRequestButtonElement from stripe. We successfully added our domain in the Apple Pay dashboard & placed the merchantid file correctly(public/.well-known/merchantid file here). Apple Pay is turned on. The option to pay with Apple Pay shows up but once the payment button is clicked, the Apple Pay window/modal shows up on the device but then fails & we’re unable to complete our payments(this has been tested on multiple Apple devices & Wallets).

[long yew]

Good afternoon. Finally I have stripe working in my production environment, but I setup a new test environment, and the webhooks are all returning 400 errors (100% error rate). The settings appear the same as production, url is correct, webhook key looks correct. Not sure where else to look. Can someone from the stripe end look at some of these requests and provide more information on what your seeing?

[dusk lion]

Hi 🙂 Does it cost a fee to create Top-ups via API? https://stripe.com/docs/connect/top-ups

[exotic summit]

hey I need help with my account. I don't know who to contact.

[young obsidian]

Hello! Good day, I have an issue. I am trying to pay for services online and the payment platform is stripes. For some reason whenever I make the payment it says the card got decline when I actually have money in it. Need help. Tnx

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[vocal wagon]

I cant login to my account, everytime i try to login it say too many attempts try again later, and i kept waiting it been like the 4th day. PLEASE HELP

[vagrant steppe]

Remi

[wispy wind]

Is the future tax API going to be part of stripe checkout?

[drifting oriole]

Noticed a quirk on Plans vs Prices:

It appears that if I update the Tiers on a given price (image below), Stripe produces an event in /events for the Plan (eg plan.updated) but not for the Price (price.updated).

Is this expected behavior?

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[wispy nymph]

Hello, how might I use the stripe API to check if a customer has purchased a product with a one-time charge (e.g. lifetime access)? Normally I would use the List Subscriptions endpoint filtered by customer id, but I don't think this works for a one-time charge.

[wispy wind]

check by price id (your lifetime plan) i think

stripe engineers not here on weekends so you missed them

if you search by that then you might be able to search by customers/subscriptions

[wispy nymph]

Thanks. Which API endpoint do you suggest?

[wispy wind]

https://stripe.com/docs/api/prices/list

It has been a while though so i might be wrong

i think you loop through these price ids and get them returned in the loop then do another inside loop for list subscriptions i think based on that price id you pass into it

but you want to only pass in the lifetime price ids though

it might be lookup by product id first then return the price ids idk

https://stripe.com/docs/api/subscriptions/list#list_subscriptions-price

Yea you can list subscriptions by price id

[wispy nymph]

The problem is that list subscriptions only includes subscriptions. If a customer makes a one-time purchase, it's not in that list at all.

[wispy wind]

oh so you have one time payments and no lifetime subscription?

[wispy nymph]

My pricing supports monthly, yearly, or a one-time purchase.

[wispy wind]

oh

i found some code i wrote for one time payments in python

hold on trying to understand what i did lol

Yea I don't really remember what i did here https://dpaste.org/omfFz

[wispy nymph]

I'll take a look. Appreciate your help!

[wispy wind]

the last section seems to do it... i must have had an all_payment_intents_array variable like I did for subscriptions_payment_intent_array

thanks for making me look into this now i have to fix it since I marked the code as good but I obviously skipped some steps

It must be payment intents for one time payments too but not entirely suree

so i think i was removing the subscriptions from the array so that the array would return only one time payments

[wispy nymph]

I'm pretty sure I solve this by fetching all the checkout sessions for a customer, then loop through them and fetch the lineitems for each one (which carries the price_id). Was hoping there was an easier way.

[wispy wind]

hmm that is a good theory though im going to try a few things myself

well on the pricing page it gives you the price id and the number of subs

so maybe you can find price ids where subscriptions = count of 0

yea so i think i'll try my original theory. Loop through all subscriptions by the product id then loop through every payment intent and remove the subscription ones

https://stripe.com/docs/api/prices/list#list_prices-type

There is a one time payment intent you can lookup by

[vocal wagon]

how do i check if "payement link" has been paid

i want to make an action if payment has been done

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[raw plinth]

Mine has been closed I want it to be reactivated I haven't discovered the privacy policies and terms of use is service I want my account again

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[worthy raven]

Hi, how can I call a backend function after the payment was successful for Stripe Element? (createOrder)...

I´ve tried this, but the function is never called?

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[balmy comet]

How to send a invoice in dollars if my current currency EURO is?

[gleaming robin]

Best to use a webhook for payment_intent.success or something to call the function independently of the front end

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[wanton lintel]

Hi, maybe my question is off topic, I made a mistake in setting the company type while configuring woocommerce payments, could someone tell me how to change it?

[vocal wagon]

For stripe connect, is there a way to accept payment once for multiple sellers? Ex. A marketplace with multiple shops and the customer can checkout for all those shops at once.

[livid pollen]

Hello everyone, I created a connected account that is linked to my account, and I was wondering how this works. Is it possible for the connected account to see the dashboard and transfers without the link? So, basically, the connected account to be able to login as a normal stripe account and view the transfers from my account.

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[south rain]

Hi guys!

I need help with stripe subscriptions. I want to use the customer portal and the price list. The thing I don't understand is how to use multiple products on subscriptions. The thing I want to achieve is to setup a SaaS subscription with a monthly/yearly price + a SMS metered service including about 100 credits and we charge the user for all credits over the 100 free. I don't know if it's clear enough, sorry for my english.

Thanks in advance for any help

[little sapphire]

How to fix: Remote Transaction Failure. Please Contact Support.

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[covert cargo]

#dev-help Hello, any thoughts on why an endpoint can sometimes receive events from Stripe and other times not hear events come in at all? We're having an issue listening for charge.dispute.created, charge.dispute.updated events. It's worth mentioning that we configured this endpoint in stripe dashboard over a year ago and this has only recently become an issue for us.

[autumn galleon]

Please how can i integrate send_otp during transaction with node js

[plain compass]

I’m trying to add my debit card to stripe so that I can get paid but never received the code

[high sparrow]

I am running into an issue with the beta access for server-driven terminal support on Canada. When I add the interac_present option and hand it over to a reader, I am getting an error that the transaction must be card present.

We have beta access for supported regions, but do we need to update our SDK version?

[compact glen]

Hello Im trying to sign into my account but I forgot my password and I have a new phone number

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[covert breach]

#dev-help SOS! There's something wrong with Stripe connecting to my site. I switch to Test mode, updated Api test keys in my backend, created a package and I see stripe's Api ID attached but in Stripe under products is missing.

I contacted Support and after some troubleshooting, they said it was probably the issue on my end.

And left me hanging on chat support.

[potent rampart]

Hello I am unable to log in to my account because it requires mobile verification but I am not receiving the SMS code that I need. Also my fast payout will not work and it says that my account number is not supported. Please could I have some help with this

[gleaming ridge]

Hello i have weird error regards using card's payment

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[inland rain]

I am not able to add to balance in test mode. Can you help me to do this?

[drifting dagger]

Is it possible to customize padding for the react element <CardNumberElement /> ?
Looking at the options for the size object here https://stripe.com/docs/js/appendix/style?type=card
Looks like it is not possible, but can someone confirm? thanks

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[vocal wagon]

I'm having trouble getting a payout for twitch donations, and I made my account specifically for twitch because PayPal started holding my money and now stripe started doing the same thing. It's incredibly time-sensitive and if this isn't fixed by monday/tuesday I very likely will not have a home. I sent an email and there's not a chat option and I'm quite literally at my wit's end. AND NOW ALL OF THE MONEY IN MY ACCOUNT IS GONE

[lucid karma]

Hi anyone know how to redirect using vue router for the return_url Of course this wont work since its vue that pushes, but I guess what I do want is the hook or proper way to handle when payment is confirmed to do what I want after? const { error } = await this.stripe.confirmPayment({ elements: this.paymentElement, confirmParams: { return_url: this.$router.push('home') } });

[lucid karma]

I am guessing this is the proper way ``` const { error } = await this.stripe.confirmPayment({
elements: this.paymentElement,
confirmParams: {
return_url: 'https://localhost:8000/#/home',
},
redirect: "if_required"
});
console.log('after');

  if (error?.type === "card_error" || error?.type === "validation_error") {
    console.log(error.message);
  } else {
    this.loading = false;
    await this.$router.push({name: 'home'});
  }```

[storm iris]

I have been using the same debit card for my payouts then today all of a sudden it says I have to wait to cash out 48 hours for updating my card I never updated I need to cash out I have no gas someone help please

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[waxen basin]

Hi there. I have a payment link that allows users to have a 30 day free trial of my software. It's a stripe subscription which delays the first payment for 30 days.

Is there a way or a hook that would only allow someone to try it for 30 days? I've seen a few customers abuse it by starting the free trial, ending it before they get billed, then going to the website to signup again which takes them to the payment link and sign up again with the same email address to start another 30 day free trial.

I end up with the same customer record twice in Stripe (which I think is expected).

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[brave heath]

Hi there, can payment link be used instead of IAP. And if so, do you have any examples of apps that are currently using it.

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[cosmic pewter]

Hello, we are creating stripe subscription products with metadata[seller] in it, so my question is that, how many subscriptions products we can create in a stripe account.

[minor cipher]

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[vocal wagon]

Hello all, I would like to know for sure if, when I create a payment link and click on BOOK, it does not debit the customer's account? Is it debited automatically or do I have to cancel it myself? Or is it automatically canceled within 7 days?
Thanks in advance for the response

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[vocal wagon]

Thanks. Someone can help me?

[minor cipher]

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[silver carbon]

Not support

Give me my money

Helping your money

[autumn galleon]

Please who can explain how to integrate stripe into my mern stack project....

[stark wren]

I have appealed 7 days ago to stop the closure of my account, why haven't I gotten an answer yet?

[mint tiger]

This is a Discord for development questions... Nobody is able to help you here. If you think your appeal was not send to Stripe because of a technical issue or something like this you can try emailing [e-mail]...

[mint tiger]

I think https://stripe.com/docs/development will help you with your project. If you have specific questions just ask and somebody will be able to assist you 🙂

[autumn galleon]

okay thanks

Please can you explain publishable key and secret key for me

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[surreal fern]

Quick question regarding checkout session. Regarding a plan subscription can i just send the planid or i really need to get the whole plan object

[mint tiger]

The publishable key is a unique identifier for your account which is used in the frontend and sometimes also in the backend. The secret key is like a classic API token which should never be disclosed and only used in the backend.

[azure apex]

Hello I need to log into my stripe account I was signed in before however I got a new phone a sim card therefore I no longer have access to my old phone number i also do not remember my password . The only thing I now have access to is my email address, I can not verify my identity because I can not log into my account . Please can I have assistance from an employee of stripe . I have money on my stripe account i understand my account has been closed however I just need to withdraw my money . If I can get help it's much appreciated thank you.

To verify my identity it wants me to log in

[mint tiger]

This is a Discord for development questions only... Nobody is able to help you here. If you can not access your account try emailing [e-mail].

[broken granite]

Hi, I would like to create an application which will help my users to make payment for a service that is supplied by another user of mine. For having trust in between both sides (buyer and service provider), I want buyer to pay money to system for the supplier. But, I want system to keep that money on hold until service is provided. So, is it possible to hold money for some particular time (business logic will determine the time), then deliver the money to supplier if the service is provided successfully. If it is not supplied successfully, I want money to be returned to the customer.

[broken granite]

How can I do this with Stripe? Could you please direct me to some docs etc? Thanx in advance

[mint tiger]

I think you're looking for something like Stripe Connect... https://stripe.com/gb/connect

[minor cipher]

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[broken granite]

Yeah I checked out Connect but seemingly I am not able to put payment on hold more than 7 days. Somehow I need to stop buyer's money to go into the account of service provider until some business conditions are satisfied

Let me define like this:
First, Buyer -> pays money to my application for a service provider to supply the service.
Then, Supplier does the job
Then, Supplier says I am done with the job
Then, Buyer confirms that job is done
Finally, since both sides aggrees that job is done, money will be transferred into provider's account.
This may take 100 days as an example.

I hope this explanation is explanatory enough. Could you please check it @mint tiger , thanx 😇

[wide quail]

Just ran into a new issue this morning as our QA team was testing out our Stripe Link integration. Suddenly, new fully onboarded Stripe Connect accounts aren't able to use Link as a payment method type. We are getting the error (using test API keys):

The payment method type \"link\" is invalid. Please ensure the provided type is activated in your dashboard (https://dashboard.stripe.com/account/payments/settings) and your account is enabled for any preview features that you are trying to use

Are there any recent changes which require additional steps from the Stripe Connect accounts in order to enable Link? If so, what are those steps?

[mint tiger]

I'm pretty sure that you can deactivate automatic payouts and only trigger a manual payout if the service is fulfilled...

[broken granite]

Do you have a doıcument link for this approach? if you have could you please share with me?

[mint tiger]

I'm not quite sure if that's what you're looking for but I think so. https://stripe.com/docs/connect/pausing-payments-or-payouts-on-connected-accounts

[broken granite]

Thanx a lot @mint tiger, I will check this now

hopefully this is what I am looking for

[vocal wagon]

Hi! With Webhooks: Is there a way to check if a payment_intent is fake/fraud BEFORE the succeded/failed event? We are selling courses, some of which may be booked shortly before the course starts, so we cannot wait a long time for the "succeeded" event -> This is a problem with payment methods like SEPA or banking (those take days) -> The suggested solution (https://discord.com/channels/841573134531821608/1035215833938530314) was to listen to "payment_intent.processing" -> but obviously we get fake orders. Any help is much appreciated! Thank you for all the support until now!

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[heavy remnant]

Hello Everybody, I don't understand invoice object and i can't create onebeause i have this error message "Nothing to invoice for customer" and i follow this action https://stripe.com/docs/invoicing/integration/quickstart

[balmy lark]

Is there anyway to insure stripe losses? Been losing cases after supplying tons of evidence that obviously prove I should win the case but nothing seems to do it for obvious reasons (they let the buyers bank decide if the money should be refunded or not). If anyone has any information on this let me know!

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[pliant horizon]

Hello,

We have an integration using CardNumberElement, CardExpiryElement, and CardCvcElement.

Wanting to use setupIntent, to store credit card data for off-seassion billing, confirmSetup wants me to use PaymentElement.

On all of the existing elements, we have an onChange function, which we use to highlight active fields on a mock credit card.

How can we detect the onChanges for PaymentElement fields? If it is not possible, is there a way to confirmSetup with the existing integration?

[cinder spear]

Hello I need help with getting in my account

[vocal wagon]

how do i delete my account?

[grave imp]

Hey!
Anyone else is facing inconsistent stripe customers creation times? D;

[mint tiger]

Do you mean slow API responses?

[grave imp]

Yes

[mint tiger]

Neither the status page says anything about such a problem nor do I have the problem, at least not in test mode.

Probably a problem with your environment...

[grave imp]

I'm facing that problem in test mode right now.. using Next.js (+next-auth) to generate a customer after an account creation

[wide sapphire]

Hello,

We are trying to use Stripe Connect to migrate customer from one stripe account to another, and the online documents are not clear for us so I would like to see if we could find some answers here:

Context:

1. We are going to migrate a portion of customers from Stripe Account A to Stripe Account B
2. We don't need stripe connect in the end after data migration

Questions:

1. If we setup Stripe Account A as platform account and Stripe Account B as connected account, will it affect Account A's payment as usual?
2. If we use keys from Stripe Account B to make a payment, will money be transferred to Stripe Account A?? (We don't want the transfer)
3. The only thing we need from Stripe connect is data migration, and we want the two stripe accounts to be isolated. No money, no data communication except the account migration. Anything we need to worry about?
4. Based on https://stripe.com/docs/connect/cloning-customers-across-accounts, the codes below already copied customer data and payment methods across or we have to do a payment intent?

const customer = await stripe.customers.create(
  {source: '{{CREATED_TOKEN_ID}}'},
  {stripeAccount: '{{CONNECTED_ACCOUNT_ID}}'}
);

Thanks for your help

[minor cipher]

:wave: Messages in this channel are unlikely to be seen by Stripe engineers on weekends or holidays. Feel free to help each other in the meantime, or for a guaranteed response contact Stripe support: https://support.stripe.com/contact

[autumn galleon]

Please how can i integrate send_otp to my stripe payment in mern stack

[wintry hornet]

Hello I need help with ACH instant verification

i want to use instant verification of ACH.
but the API（Session.create） of instant verification in the docs is different from which i am using.（PaymentIntent.create）
so what should i do with API which i am using now?

the API i am using now is "PaymentIntent pi = PaymentIntent.create"

[vagrant steppe]

chunyu

[balmy comet]

is stripe website down?

[charred tree]

Hi all! I'm trying to write some automated tests to verify how my code responds to Stripe's webhook events, specifically in Django/Python. I'd prefer to monkeypatch things as little as possible. How would I go about manually creating webhook payloads that are properly-signed to test with?

[winged gulch]

Thread:

Hi,
I will be using Stripe connect

1. If I chose express accounts, how will I transfer sellers from my app to stripe screen?
2. Will the seller be able to see my marketplace or other sellers’ account(ie, connected users') details or dashboard?
3. Can I see express account point of view in developer mode?

[brisk relic]

Hi I discussed this on a previous link. #dev-help message
Basically I wanted to use Tax Rates on a single payment using Elements.
The recommendation was to create an invoice.
The Elements guides all seem to create a payment intent which must have been why I did it this way. https://stripe.com/docs/payments/quickstart
Are there any examples on how to do this with an invoice instead so I can use tax rates?

[crude saffron]

Hi, is there a benefit in cleaning up opened setup intent and payment intent? Where we cancel any opened intents after x days

[wintry hornet]

i have question about ACH instant verification.
if instant verification fails, the PaymentIntent is returned with a status of requires_payment_method, indicating a failure to instantly verify a bank account for your customer.
how can i get an account for testing verification success?

[willow latch]

@wintry hornet Please use the thread created for you: https://discord.com/channels/841573134531821608/1036444071801135296

[thorny breach]

Hi Team, for googlepay integration, could i add a 'phone' field to collect phone number? Refer to the documnet below but did not find related section~ could you kindly advise

https://stripe.com/docs/js/payment_request/create

[wind jungle]

Hi Team,

For Stripe Virtual Card > Spending Controls

Can I prevent the card being used where the shipping postcode does not match with my approved shipping partners postcodes?

[spice mauve]

hi team,

I am getting below error message

Received event with API version 2020-08-27, but Stripe.net 40.14.0 expects API version 2022-08-01. We recommend that you create a WebhookEndpoint with this API version.

[willow latch]

@spice mauve Please use the thread created for you: https://discord.com/channels/841573134531821608/1036490680228384848

[latent pebble]

My customer portal from API does not look like this https://billing.stripe.com/p/session/test_YWNjdF8xR3kxaUZBbHF2S3B4SkN1LF9NaDl4TkpNdDRROTlIaGpHQ1QzbHBFaFlBamNsMjFh0100qQDm7mbx its does not show upgrade option and current plans details

[feral kayak]

Hi
I want to know my subscription next payment failed date from subscription object

[median coyote]

Hello ,
I am using Magento2. I need to implement other payment options like Google Pay, PhonePay, Applepay, Wallet and netbanking. How can I configure it?

[paper roost]

Hi, I have a question about custom connect account verification through APIs. Right now I am verifying the account through test data provided by stripe like the address, and identity document. How can I do the real verification in Test Mode?

[rare badge]

Hi #dev-help , Can i reload the publishable key value on Frontend?

[mossy mango]

Hello, guys! There is a new Secure remote commerce option in Stripe Connect. Is it available to use via PaymentIntent with Payment Element?

[dusk pollen]

Hi! We are handling payment failed webhooks via django, and we retry payments using the customer's attached payment methods.

Those retries sometimes re-execute failed payments and that raises a new webhook. All ends in a 429 rate limit.

How much time do we have to return a response to the webhook before raising a timeout? (we want to use delays between payment retries)

[dreamy swift]

We are moving across to new servers and from storing tokens to now using your subscriptions. How do transfer across the cards without the customer being impacted?

[median coyote]

Hello,
I have some doubts about to transfer 99% amount to connected account and keep 1% amount to platform account from 100% amount.

[pastel mountain]

Hello. why i am getting error when trying to delete subscription

sub_1LythxHxaKwf0Rtd6FUXLQOh

[thorny breach]

Hi Team, for googlepay integration, could i collect recipient phone ?

[true trout]

multi-billion dollar valuation .... still doesn't have UI to Batch Create Products ....🤡

[hallow seal]

hoping you could help me. I think I may have click on resent code too many times and I can't use the number for woocommerce payments anymore

[pliant fossil]

hello

no me llega ningun pago a mi cuenta bancaria, quien me ayuda?

[light sail]

We are planning to implement stripe payment gateway for one of our new application going to launch in Saudi Arabia. So, just want to know does the stripe payments are accepted in Saudi Arabia for multi-vendor marketplace transactions?

#dev-help We are planning to implement stripe payment gateway for one of our new application going to launch in Saudi Arabia. So, just want to know does the stripe payments are accepted in Saudi Arabia for multi-vendor marketplace transactions?

[frank cloak]

Hi! I have products setup with recurring payments. how can i simulate that a payment failed!?

The way i handle stuff is the following:

• create a SETUP checkout session for customer to save their payment information on stripe
• after payment method is attached, i create a subscription for each of the packages the customer checked out with

so with that instance i check the status of stripe.subscription.create() which should be active if the payment succeeded.

so far i have only been able to simulate success payments but not failed ones. i'm not sure with my payment flow if there's a way to test

[vocal wagon]

Hey! We want to create bank wire subscriptions for our customers but still give them the option to pay one invoice by card. However, when we try that the cards gets marked default. We make the subscription create call is made with:

collection_method: "send_invoice"
payment_settings: {
payment_method_types: ["customer_balance", "card"],
}

And the customer decides to pay this invoice with card on the hosted invoice page. Is it possible to avoid having that payment method marked default for future invoice?

We have tried setting payment_settings.save_default_payment_method: "off" without any luck.

Any ideas?

[past robin]

Hi, we're integrating the Tap on mobile for iOS. We update the StripeTerminal iOS SDK to 2.13.0 but cannot find the SCPDiscoveryMethodLocalMobile discovery option.

[violet oasis]

Hi Devs, I am getting errors in the payment process (I based my code on https://stripe.com/docs/payments/quickstart): I am getting a 200 & a 400 "payment_intent_unexpected_state You cannot confirm this PaymentIntent because it has already succeeded after being previously confirmed."

[delicate snow]

Hi

https://stripe.com/docs/payments/quickstart?lang=php

I don't know amount at start so how do I create payment intent?

[tranquil robin]

Hello, i got a small question about a specific workflow i have to do within stripe and not sure its doable: In case i have a fix price product within stripe, i want to be able to collect the payment information of the user and create the related subscription to it. But i don't want him to be charged right away for it but trigger it at a later date if some condition are met within my env. Is that kind of workflow doable or should i just put a trial_end far away and cancel it at the moment i want to trigger the payment for the product in question in the subscription? Thanks in advance 😄

[balmy comet]

can i do manualy a vcashout?

[grave imp]

Hey, whats the best way to handle a subscription expire? (What type of event i need to listen to?)

[halcyon pike]

Hi, have had a customer complain today that they used apple pay to complete a checkout, but it used an old card that was deleted from Apple Pay on their phone. Is this possible, are previous apple payment methods reused ? My initial thought is no as they have to choose the card in Apple Pay, but just wanted to check here 🙂

[uncut vale]

Is there a way to test payouts with test clocks?

[vocal wagon]

Hello 👋 We have a subscription product setup with exclusive (tax) pricing setup. We have lots of customers subscribed to it already. But now we want to change the pricing to be inclusive. But on the prices API docs it says: "Once specified as either inclusive or exclusive, it cannot be changed"
What would be the best way to switch this now? And make sure all customers switch to the new pricing smoothly?

[kind flame]

#dev-help to get the transaction details for a particular day,i can i make the api call,what are the methods,is there is any webhook,if webhook is available,how can we use the webhook?Please help?

[nova pond]

Hi, we have a default behavior to set country to US. Seems like zip code field is needed for US region.. if someone outside US now tries to renew it, will he be able to proceed with payment?

[cosmic pewter]

Hello, we are creating stripe subscription products with metadata[seller] in it, so my question is that, how many subscriptions products we can create in a stripe account.

[lucid narwhal]

Hi, I have specific question. WHEN can I update my order model in my database when payment was successfull???

[high aspen]

Hello! how can I retrieve the customer's default payment method?

[meager adder]

elements.fetchUpdates() what is this exactly and when should I use it. How is it different from retrievePaymentIntent and retrieveSetupIntent ?

[willow urchin]

Hi team, I need a help regarding to update subscription through stripe portal.

[obtuse crown]

hey, say if i am transfering funds from platform account to connected account, which event confirms transfer is completed. i checked the docs it says transfer updated. but i dont see this event showing up on the webhookks

[sacred sierra]

I have "email finalized invoices" turned on, but my customer says they don't get the invoice emails. Is there a log where I can see that the email has actually been sent? or some other setting I need to adjust to get the emails to work?

[covert bear]

Hello there i have a question with payment currency

[mental pelican]

Can I create a payment link for a specific customer from my stripe dashboard?

[storm sonnet]

I am currently using subscription from Stripe and I have the following question:

If someone cancels their subscription 5 days before it actually expires, what event will be called on the actual expiry date? I want to delete their access to my platform only when their current paid period has ended.

Thank you !

[naive grove]

i payed my dispute and stripe is still charging me 45 every 3 days

if this doesnt stop ill be taking legal action

[storm sonnet]

The team is kind enough and understanding, stop with the "LEGAL ACTION" stuff. Law suit against Stripe for 45 {currency} just doesn't make sense :))

[naive grove]

i get charged 45 every 3 days

for a month

plus the 300 dispute which was a false dispute

[naive grove]

dont say anything when u dont know the full story bud

they took over 600 cad from me

i dont let that slide

real quiet now @storm sonnet

[stray oxide]

Hey everyone, let's keep this chat developer focused. Unfortunately we can't deal with account issues on this server

[wintry furnace]

Hi team, I would like to make validation on a setupIntent to verify if the customer email address already exist in my platform and to avoid having 2 customers with the same email address. How can I do that ? thanks

[pearl yacht]

Hello,
I have a problem to retrieve an invoice via

$stripe->customers->retrieve(
      $customer,
      ['expand' => ['subscriptions', 'subscriptions.data']]
    );

it works for all my customers, just one doesn't work.
I can see the invoice in dashboard of my client but it doesn't appear when a make the call via the API.

Does somebody have an idea or a clue please?

Thanks for reading me.

[vagrant steppe]

Pompey

[pearl yacht]

Hello Vannessa, you can make a search request to verify if the customer already exist
https://stripe.com/docs/api/customers/search

[mossy mango]

Hi, guys! One question: we use PaymentIntent API with Payment Element. For Google Pay payment method faced an issue: we create a PaymentIntent during the checkout -> choose the GooglePay -> after that insert the promo code -> choose Google Pay again -> on our side the sum of purchase changes according to the promo amount, transaction is processed on correct amount (with discount), but Payment Element (within Google Pay modal) shows incorrect amount (the first one, BEFORE inserting the discount amount). What may cos the problem? How to get rid of this problem?

[calm skiff]

hi

[left basalt]

I am to trying to let users make a subscription that other users can purchase and my platform takes a fee. I have build the feature to let them set up a connect account built. so thats shorted. on the create subscription page. what api call should i use to let the user create a subcritpion inside their connect account subscription. and on the payment screen for their customers what call and paras should i use to let them get paid while the platform taking a percentage? can i do this all using the create chackout call?

[ashen linden]

My account has been suspended due to the level of risk associated with my account and the business model doesn't comply with the Terms & services. They asked me to fill out a form to submit an appeal for the review but that form link isn't working. Any way to reclaim my account?

[onyx inlet]

Hi friends, I am trying to create a subscription that restarts on the 1st of every month. When I create it today (31st of October) and set the billing period anchor to the 1st of November I expect to receive the following invoices:

31 Oct - 31 Oct
1 Nov - 30 Nov
1 Dec - 31 Dec

Trying that here's what I get instead:

31 Oct - 31 Oct
31 Oct - 30 Nov
30 Nov - 31 Dec

any ideas what I could be doing wrong?

[long yew]

Good morning! I am getting errors in my test environment's webhook because its receiving a newer version of the Stripe API than my production environment (but of course, has the same code). How can I 'downgrade' the API version that stripe is using in my test environment to match my production environment?

[lime garden]

are there any current issues with Stripe terminals? all of ours dropped offline and can't connect. just trying to determine if it's our side or Stripe

[sage mural]

Hi! If I set a coupon or promotion code to expire for example at 23:59 the 31st of current month, will it expire at the same instance in all time zones, or will it expire one by one for each time zone (i.e. It will be expired in e.g. London at 1am of the 1st of the following month, but will still be available in US, where it is still the 31st)?

[floral sequoia]

I've had a few transaction over the past month that have returned a NULL value for receipt_number despite having a receipt_url in the JSON that's returned. Any idea why or how that can happen?

By and large, most transactions are coming back with a receipt_number.

[vivid burrow]

If I have a subscription with a price that bills ever x months, and I want to add another sub item to that subscription and not change the billing cycle. How would I do that without knowing x?

[empty night]

Hello Stripe! I read the statement descriptor suffix can only be set for card charges, but will it fail if set on charges that also allow IDEAL payment methods or will it just ignore the suffix? https://stripe.com/docs/account/statement-descriptors#dynamic

[vocal wagon]

Hey! We have blank customer and we want to create a subscription that defaults to bank wire (customer_balance) payments. Still we would like to give them the option to pay the invoice with credit card once (through your hosted_invoice_url). However, when we try that the credit card is marked as default on the customer. Is it possible to avoid having that payment method marked default for future invoice?

We make the subscription create call is made with:

collection_method: "send_invoice"
payment_settings: {
payment_method_types: ["customer_balance", "card"],
}

We have tried setting payment_settings.save_default_payment_method: "off" without any luck.

Any ideas?

[azure belfry]

Hi there, just following up on our discussion on Friday about the payment sheet and afterpay issue on react native expo, we were chatting with @stray oxide. We are running into the same issue on expo 46. AfterPay does not show up on the payment sheet. Happy to provide more information.

[earnest stream]

Hi there!
I have a question about Stripe's webhooks, and specifically payment_method.attached webhook.
Does Stripe guarantee that each webhook will be delivered only once, or can there we edge-cases where the same event can trigger several webhooks of the same type sent to the same endpoint?
The reason I'm asking is that from time to time our system seems to receive 2 payment_method.attached webhooks for the same payment method and the same customer, spaced several seconds apart. But if I log in to Stripe dashboard and find the corresponding event, the "Webhook attempts" section only shows one webhook attempt. Is it possible that the 2nd attempt was made, but is missing from Stripe's logs?

[calm skiff]

hi

[sage dove]

Hey there. I wanted to report that all my devices stopped talking to Stripe and said "check your firewall" just a bit ago... After some troubleshooting I found I could not access support.stripe.com from the network. The issue ONLY occurs with a CenturyLink connection.

Stripe.com was loading fine, but I could not run any transactions or use https://support.stripe.com. As you had an issue reported a few days ago (10/27) on your status.stripe.com website about this I wanted to let you know. To fix it I had to put a policy in place on my network to use Comcast Enterprise fiber instead of CenturyLink fiber... It was still not working as of 8:17AM PST.

[charred ore]

I working on an app that's listening for payout webhooks. In reviewing the docs for the payout object, https://stripe.com/docs/api/payouts/object, I noticed that the status attribute note says "Some failed payouts may initially show as paid but then change to failed". Can you provide more information about what this means? I'm listening for payout.paid and payout.failed. Does this mean I could get a payout.paid for payout_123 and later get a payout.failed for payout_123? Thanks!

[sinful torrent]

Hi team how can I test different subscription status in test clock like incomplete incomplete_expired past_due canceled etc...

[autumn galleon]

please how can i integrate send_otp during transaction in mern stack .. i want the user to be using one time otp during the transaction

[fathom breach]

👋 What's the recommended way to get access to a gated field that's not part of the public (Go) bindings?

[left basalt]

I am to trying to let users make a subscription that other users can purchase and my platform takes a fee. I have build the feature to let them set up a connect account built. so thats shorted. on the create subscription page. what api call should i use to let the user create a subscription inside their connect account subscription? and on the payment screen for their customers what call and paras should i use to let them get paid while the platform taking a percentage? can i do this all using the create chackout call? is what i need to do is create the product (subscription) and price? for the user as they do it on my app with the Stripe-Account header, and then use direct charges with latest_invoice.payment_intent things.

[vocal wagon]

Hey hey 👋 ,

Trying to call POST https://connect.stripe.com/oauth/token using a restricted api secret but always receiving Unable to authenticate the request.

Is it possible to do the Connect OAuth using a restricted api secret? If it is what's the permission that needs to be enabled?

[vocal wagon]

Any ideas?

[cyan rune]

Hello everyone, exists someone way of split payments between multiples accounts discounting a percent as commission? thanks

[dapper ravine]

can i funnel all stripe connect payment through my company express account? The rationale is some sellers want to pay out via PayPal so the plan is: 1) pay to my company Stripe Connect Express 2) if sellers have Stripe Connect, initiate a transfer charge 3) if not, track this on our ledger and pay via PayPal later

[high sparrow]

I am running into an issue with the beta access for server-driven terminal support on Canada. When I add the interac_present option and hand it over to a reader, I am getting an error that the transaction must be card present.

We have beta access for supported regions, but do we need to update our SDK version? Example of a failing test request is req_L8Y3EDeo7HpkmD

[mystic laurel]

Hi guys 🙂

I'm a brazilian citizen, and my current currency is BRL, when I try buy somenthing with PaymentIntent API, I always receive the error 'currency_not_supported'

This happen because I create a request of PaymentIntent with the currency in USD. But my credit card is international, and I buyed a lot things in USD on this card.

Why I have the problem just on Stripe?

So, using the BRL currency everything works fine, but I'm question myself, Stripe API have a clever way to automatically change de PaymentIntent currency for the right currency of the credit card?

Because I need to charge all of my clients in USD

[dire quail]

I have a couple of questions regarding Stripe Checkout.
Does a successful payment submission in Stripe payment page confirm that payment is successfully processed? Or is that a separate event? At the time of payment submission, does Stripe validate if the payment credential entered is correct or not?

[twin arch]

Hi, I have a question about Stripe Payments service. My PM recently mentioned we want to use Stripe vanilla Payments product, instead of the one with Connected account. What's the difference? Does it still need a platform account? Thanks!

[bleak holly]

Hi there, questions about initiating an instant payout. I have a Stripe Connect account with a bunch of child accounts. In test mode I pay my test account (balance shown in image) but when I go to check balance programmatically it says my test account does not have any money (response shown). When I try to initiate an instant payout it says not enough funds. When testing development for instant payouts how can we make sure our test account has enough funds to create sample instant payouts?

[random bolt]

Hey guys, a customer is asking us to change their number that OTPs are sent to, I have checked their stripe company account and cant see any phone number to update. Is this done between stripe and the customers bank account?

[white crow]

Hello, I have a question pertaining to Stripe Payments and QuickBooks Online Integration. In a perfect world I would like real time transaction processing, via stripe, and then Stripe having the ability to send a "completed"/"Paid" invoice through to Quickbooks Online. Is anyone able to provide me with how Stripes QBO Integration works?

Thanks

[kind flame]

#dev-help How to get Subscriber Lifetime Value in Stripe?

[severe ember]

Hello,

I created an invoice via my node.js API. But I have 2 invoices: one at 0€ and another one at the good price but in "waiting". Someone know why ?

[signal tinsel]

Hi !

I am trying to sync my subscriptions / subscriptions schedule to my CRM and I have a specific case where I have a scheduled subscription that isnt associated to any subscription and I don't know to manage this specific case

[full iris]

Hello all, I have a question regarding Apple Pay errors & inability to complete a payment via Apple Pay. I’m getting the errors shown in the attached images. We are using connected accounts & the PaymentElement in our code rather than the PaymentRequestButtonElement from stripe. We successfully added our domain in the Apple Pay dashboard & placed the merchantid file correctly(public/.well-known/merchantid file here). Apple Pay is turned on. The option to pay with Apple Pay shows up but once the payment button is clicked, the Apple Pay window/modal shows up on the device but then fails & we’re unable to complete our payments(this has been tested on multiple Apple devices & Wallets). Final picture includes the requestid.

[sick frost]

Question. For single-member LLC do we need to register tax information as our personal name and SSN? Personal name and EIN? Mine had trouble verifying as the LLC name and EIN. Thanks!

[compact rose]

What are the best practices for when to create subscriptions? Right now we create a Subscription when a customer chooses their plan, but before they enter in their credit card info. We use the "default_incomplete" option, so the subscription gets created with the status "incomplete" initially. This creates 2 problems for us:

1. For any subscriptions that offer a free trial, the subscription gets created in the "trial" state rather than "incomplete". This means that if a user chooses a plan, clicks back, chooses a plan again, then 2 subscriptions will be created for them, each in the "trialing" state.
2. Less of an issue, but the way we do it right now results in a lot of hanging "incomplete" subscriptions from users that choose a plan but never ended up paying. These hanging subscriptions are additional noise in the dashboard & can make things like setting up Zaps / automations tricky.

I was under the impression that creating a subscription first, before collecting payment from the user, was the best way to do things. But it seems like it's creating problems for us, so I was wondering if there's a better way to handle this.

[still glade]

Hello everyone! I'm implementing stripe for the first time and am receiving an error that I can't seem to fix. I am building with NextJS - seems I am not the only one who has had this problem as you can see from this thread. (https://stackoverflow.com/questions/69153493/uncaught-in-promise-integrationerror-missing-value-for-stripe-apikey-shoul/72757467). I'm attaching screenshots of my code as well as a link to my public github repo(https://github.com/joshuanarvaez/the-bark-shop)

[hexed coral]

Is there a doc with all the available webhook events and sample payloads?

[atomic schooner]

This error pops up when I try to update Business Location in the test mode on Stripe connect .

Platform Location: India
Type of Onboarding: Standard

Any clues why this is happening?

[vagrant steppe]

baldridgecba21

Mayhul

[night anvil]

I know this is not your question but I thought I would point out, your prices seem to be vulnerable to manipulation by customers. I’d suggest fetching the price for the item from the database.

[still glade]

Thank you for pointing that out. This is just a test implementation of stripe - it's for my portfolio. I'll be sure to look into this though.

[vagrant steppe]

JTrain

heshiebee

od1n

[tawdry galleon]

Hi, I am trying to research about implementation of Radar Rules for Payment Intents. I want to confirm that Radar Rules are applied during the Confirm stage of Payment Intent flow

[jolly mica]

hi I need consulting of where extract the value of volume in the image

[wintry hawk]

Okay, so there appears to be something I'm missing for creating a Session. The API docs mention I can set discounts which in PHP I'm setting = ['coupon' => $coupon->id], yet I'm getting an Exception thrown where it says discounts is not a valid array. https://stripe.com/docs/api/checkout/sessions/create for reference.

[vast isle]

Hey guys! I have a question. There are a few customers of ours that have a subscription but they are not having a default_payment_method, so I have 2 questions here:

1. For those users that don't have a payment method at all, what's the best practice to handle those? This are mainly old subscribers
2. For users that DO have at least one payment method in the account, how can I change that for a given subscription that does not have one as default? What should I do in case there are a couple?
   Thanks 😁

[charred ore]

Hello. Question about customer connecting to bank account during invoice payment at hosted invoice page. In test mode, my app sends a customer an invoice using the API https://stripe.com/docs/api/invoices/send. No email is sent, invoice.sent event is received.
Test customer pays the invoice at the Stripe hosted payment page for the invoice by selecting US bank account and going through the process of connecting bank account to Stripe (uses Stripe test bank).
Sent same customer another invoice for another product, clicked the US bank account option. Expected the hosted invoice page to recognize the previous bank account connection, but instead had to go through the connection process to pay. How to get the previously connected bank account to be recognized so the customer does not have to go through the bank connection process again? Thanks!

[south knot]

Just wanting to confirm if we need to fully integrate Stripe with Shopify so that the amount reflects when checking out ?

[analog ether]

Hi, what is the difference between charge event and payment_intent_success ?

[tawdry wagon]

stipe javascript library question. I am trying to do the UI for setting up a card payment with setupIntent. Using example project for saving a card,
My call to stripe.confirmCardSetup is not returning anything. The "then" function never enters. nothing shows up in the log. I do get a setup_intent.succeeded webhook though.
stripe
.confirmCardSetup(setupIntent, {
payment_method: {
card: card,
billing_details: { email: email }
}
})
.then(function(result) {
console.log(confirmCardSetup called ${JSON.stringify(result)});

    if (result.error) {
      changeLoadingState(false);
      var displayError = document.getElementById("card-errors");
      displayError.textContent = result.error.message;
   
    } else {
      // The PaymentMethod was successfully set up
      console.log("CARD SETUP SUCCESSFUL");
      window.location.href = "http://localhost:8000/stripe/testFiles/process-token-success.html";
    }
  });

[narrow cipher]

hi! what is the recommended flow when creating usage records, with regards to getting the correct subscription item id? should we store the ids on our side (eg. on the "Team"), or should we retrieve the subscription with items from Stripe before creating each usage record?

[sand scroll]

Hey, loaded question maybe, but need a little guidance.
I’m creating an affiliate program for my app that pays out affiliates once a month. Right now I have it set up with stripe connect. The user creates a connect account > adds their bank info > gets verified, etc. Then once a month, I tally the total affiliate commissions to payout > api tells stripe to add that amount to my balance > then ideally I have an api call that tells stripe to payout that users commissions for the month to their Stripe connect balance. I have all of this set up except this: “then ideally I have an api call that tells stripe to payout that users commissions for the month to their Stripe connect balance”
Issue, I don’t see an api call in the api docs to transfer money from the platform account to the user connect account/bank. I only see a call to payout to the platform bank acct. 
Questions:

First principles question 1: Will Stripe connect work for my use case. I seem 95% there. Or is there a better way? I’m using connect primarily for them being able to upload their bank acct for payouts easily. 
Question 2:Is there an api call I’m missing to be able to payout from the platform balance to the user connect accounts?
Question 3: Is there anything else I might be missing in this approach that I should be aware of?

Thanks everyone!

[wind ether]

Hey, can I get a confirmation , the dates in the api's are unix Epoch ... What time zone is used. Can I assume UTC ?

[gritty kernel]

In production on my domain. Nodejs gives me. An error occurred with our connection to Stripe.

[oak plume]

Hi, how can I setup stripe subscription for customer pay first month then get 6 month free period, after 6 month user will charge regular month interval ?

[signal coral]

Hey, have a "how to do this" question. We want to enable our US based connected express users to accept ACH as a payment method. Our platform account is in Canada. Does this mean we have to create a US based platform account?

[unkempt sigil]

I'm looking for documentation of an endpoint to manage the list of account (merchant) tax IDs. I see documentation of maintaining these through the UI here: https://stripe.com/docs/tax/tax-ids#managing-tax-ids But I've been unable to find a matching API resource.

[nimble scroll]

Hi all, hope you are having a great time. I currently have Wordpress site with hundreds of paid subscribers and I use a wordpress plugin to manage the subscribers and membership. I also use Stripe to process subscription etc. However, as our wordpress site cannot keep up with demand, we have developed a custom website. Now, I am wondering how I can migrate the existing subscribers to the new website without interrupting their subscription. Does any of you have done something similar?

[oak plume]

can I able to create Checkout session with subscription schedules ?

[ruby notch]

1. Do Stripe Payment Intents expire?
2. In the Event object, there is a charges object with a data list nested within (so eventObject.data.charges.data). Do the charges in that data list appear in the order of most recent to least recent? (see the example Event object below)

  "id": "evt_test123",
  "object": "event",
  "api_version": "2020-08-27",
  "created": 166333333,
  "data": {
    "object": {
      "id": "pi_test1243evdfhtu3",
      "object": "payment_intent",
      "amount": 139900,
      "charges": {
        "object": "list",
        "data": []
      },
}

[restive aurora]

Hi guys, I'm trying to delete a customer via the API call, but I'm getting this error: Error: The provided key 'sk_test_xxx8Vca9T' does not have access to account 'cus_xxx (or that account does not exist). Application access may have been revoked.
S ver: '2020-08-27'

• When I check in the Stripe panel, the user is present.
• The api key is correct, I can continue other operations with the current key.
  Thanks in advance.

[sand scroll]

For Stripe connect, can I have my backend call Stipe to payout a specific amount of money from the platform account to a user’s sub connect account, without charges involved. I’m trying to set  up my affiliate program affiliates to receive their payouts through connect account. I know how much they need to be payed on my backend. I just want to tell stripe to transfer that amount from my connect platform account to their user connect account.

[outer bison]

Hi! Is there a way for me to get all of the Charges for a particular product in the platform via the API?

[charred ore]

Hi! When a customer pays an invoice on the hosted invoice payment page using US bank account (going through the bank connection process), it looks like the connected bank account is stored as a customer payment method. Is it the default method? If not how would I detect that a new bank connection has happened for the customer and in response set that payment method as the default? Thanks!

[tulip schooner]

Hi Need some Java - cleaner code suggestion...

Writing an API to extract about 20 fields out of 100 other fields in the response.

I see the object as well as the Json response via the API call.
Can you suggest the recommended way for extratcting a smaller subset of the entire response. ?

[sand scroll]

See screenshot. Will this webhook event trigger on my platform account, when a user based connect account is paid out?

[dry jacinth]

Hi! encountered this issue when creating a payment method using sepa_debit but based from the docs, billing_details should be optional. any guesses?

Missing required param: billing_details[address][line1].

[split flower]

When I sign into an express dashboard I can see a list of transfers for that account, but I don't see any way to filter down to a specific account in the Transfer.list API.
https://stripe.com/docs/api/transfers/list

Is there any way to list Transfer objects for a specific account id?

[delicate pelican]

Are we able to setup a coupon (for a subscription) which is valid for any customer but can only be used by that customer once?

[grave imp]

Hey, I'm using Next.js and trying to create a PaymentElement
getting this error:

IntegrationError: In order to create a payment element, you must pass a valid PaymentIntent or SetupIntent client secret when creating the Elements group. e.g. stripe.elements({clientSecret: "{{CLIENT_SECRET}}"})

Im parsing the data to the main components:

const stripePromise = loadStripe(process.env.NEXT_PUBLIC_STRIPE_PK);
const options = {
   clientSecret: process.env.STRIPE_CLIENT_SECRET,
   appearance: {
     theme: "night",
     labels: "floating",
   },
};

<Elements stripe={stripePromise} options={options}>
   <Component {...pageProps} key={router.asPath} />
</Elements>

then in one of my pages, im importing the element & hook, and rendering the element inside a form (without any props)

import { PaymentElement, useElements} from "@stripe/react-stripe-js";
...  const elements = useElements(); ... <PaymentElement />

My goal is to create a form where a user can pay and create his account at the same time.
So then, ill process the form data in the server - create a stripe customer and execute the subscription on that user that just got created

[wet creek]

Is it possible to use a stripe hosted checkout with connected accounts? Do these two pair well together?

[limpid ruin]

Hi. I have a node project. I have tested my dev site (dev env vars on dev deployment and all works. I’ve deployed my production site. How can I test that payments are working on production? Do I have to make an actual purchase? Or can I put my account into test mode? And if so do I need to use different prod test api key and secret?

[mint egret]

Is it possible to edit webhook requests and send them to our endpoint?

Disregard I found the documentation: https://stripe.com/docs/webhooks/quickstart

Do you know if you can change values through the CLI? I want to send an invoice.payment_succeeded where paid:false

[past robin]

This thread gets archived. I'm off work that time. Could anyone help re-active this?

[hearty garnet]

Hi. There is a transaction, the amount is 35, the fee is 1.27, and the net could be 33.73. When the transaction is refunded, what amount would be returned to the customer? 35 or 33.73? Thanks.

[calm skiff]

hi

[sinful idol]

I've run into an error that I cannot seem to get around.

Buildling out an application flow in which we create (and confirm) a Setup Intent before a customer makes the purchase transaction.

We've also built in a flow in which a customer can come back to their session and reinstate their previous Setup Intent.

The error we're seeing: https://share.getcloudapp.com/p9uQJ7AW

Is it safe to assume that:

[marble compass]

Hi folks, due to a bug on my end I have a succeeded SetupIntent with a payment method, that isn't attached to a Customer.

How can I get these two linked together? It won't let me update the SetupIntent's Customer due to its succeeded state.

I am wanting to avoid getting the client to re-enter their payment information.

[peak sequoia]

could someone help me. i need some clarification on connect accounts and payouts

[sour iris]

Hi everyone! Can someone help with how can I remove a Connect account that I have on my Stripe account?

[calm skiff]

hi

[deep anchor]

Hi, im doing stripe connect, i just wanna ask if when creating account is it possible to use stripe instead of bank account when transferring cuts

[stray mist]

Hi Team,

Our clients reported an issue as they receive notification with subject having some grammatical mistakes.

It's actually the description of the payment Intent get attached to the email notification subject, for eg.

Payment of C$30.00 from Payment towards Invoice no. xxxx by yyyy for zzzz

[jolly wind]

Hi everyone! Can we let me know how to check canada country payment sheet in india the react native mobile application? If any possible in the @stripe/stripe-react-native config.

[mental pelican]

Can the payment link be tied to a specific customer, using stripe dashboard?

[vivid steeple]

Hi, I would like to ask if stripe supports users to file disputes again. On the premise that a dispute has already been lost.

[restive sedge]

how to create payment intent for flutter web?

[sleek pelican]

Anyone know how to get this descriptive message on incomplete payment intents from the API? Looks like the status of the payment intent is just requires_payment_method which doesn't get the user too far..

[thorn trout]

Hi there! In a subscription while adding quantity with proration enabled what happens to quantity if user doestn't make immidiate payment and exits out of screen

[echo coral]

How can I show the customer name under the Customer column instead of customer email

[errant wraith]

What does it mean here and where can I get this information?

https://mercury.com/onboarding

[mossy mango]

Hi, guys! We use PaymentIntent API and Payment Element as a js. Have a question about Indian recurring payments. Should we re-tokenize saved card (ask user to fill CVV one more time) every time when user makes purchase with this saved card or Stripe will do it for us? I know that it's required acoording to indian payment regulations. Thanks!

[radiant pelican]

Hi guys, I use connect API from Connect settings like 'https://connect.stripe.com/express/oauth/authorize?response_type=code&client_id=.....' but I can't get stripe id by finishing all stuff in the mobile app. This is my response example https://www.myWebSide.com/?code=ac_MigaDbNk5QtrqqsinJMGAwiJ2kZeUKc0 also I don't see this account in connect dashboard, could you explain to me what I need to do that I can get this stripe id and connect all accounts?

[spiral atlas]

Hi guys, I wan to ask how can i auto load payment info which is already set by users with stripe.js.

[wintry hornet]

hello i have a question about ACH payment by instant verification

when i create a paymentIntent, i got the response message like "com.stripe.exception.InvalidRequestException: You currently only have access to instant verifications. To access additional bank data from Financial Connections Accounts, submit your registration at https://dashboard.stripe.com/financial-connections/application.; request-id: "

anybody can help me with my question pls?

[pseudo rampart]

I'm having trouble with my tax info being approved. I have double-checked that I entered the correct EIN number and other tax info but my payments are paused and I'm getting a message saying my tax information needs reviewing and that my tax info is couldnt be verified.. Any ideas on what to do?

[high oracle]

Hey, does anyone know if there are webhooks we can use to get notified when connected accounts’ status changes? For example restricted to enabled or to completed.

[high onyx]

How do I create Stripe account if my Nationality is Indonesia? But want to use Malaysia currency (RM)

[young thorn]

Good morning 👋 I have a question about account tokens and data validation.

I am using Stripe.js SDK and calling stripe.createToken('account') and result is TokenResponse which has error and token property.

When creating token for an individual it seems that it only checks and validates dob (date of birth), email and phoneNumber fields but does not check whether street, city or postal_code is valid. Providing street, city, postal_code with value of _ still yields account token (200 HTTP response). If this token is then used in further calls then it returns validation error postal_code is not valid (obviously since _ is not a valid postal_code).

This seems odd to me because it validates some fields but not all.

I wonder if I am doing something wrong, perhaps:

1. I am misconfiguring something?
2. tokens do not serve for data validation and I should do something else available in SDK/API?

Thanks.

[restive sedge]

what is the ephemeral key? and how to get it on stripe dashboard there is only 2 keys

[meager stump]

Hello, I have question about integration with splitted credit card inputs. I create three inputs: cardNumber, cardExpiry and cardCvc. Element are mounted I can see them and insert test data. But when I confirming payment with confirmCardPayment function and I pass cardNumber element (I store this element in variable which I'm initializing with elements().create('cardNumber') ) in log I can see that only card number sent and I get error about missing card expiration fields. Also when I try to get cardNumber element using elements().get('cardNumbe') function return null value. Can anyone had similiar problem ?

[vocal wagon]

Hello, we have a problem with our shooify page. After completed payment, this shows up (Shopify support, says contact stripe because it’s their URL):

The payment page you are looking for does not exist.

The web address you entered may be deleted or not accessible
go to the website to continue shopping.

What could be the problem and how could we solve this?

[hearty garnet]

Hi, I have a question about Stripe connect transaction fee. The stripe connect user is the merchant, and when their customer pay an order, who will pay the transaction fee? We platform? Or the stripe connect user?

[minor epoch]

hey guys anyone can guide me well how can i prepared stripe architecture certification?

[dusky jasper]

Hi, do you guys provide with copy PAN test data from one stripe platform account to another? currently looking to implement this in our system and we wanted to see how this will work in real life and have examples of how the copies migrated data from source to destination account will look like? we're following this documentation https://stripe.com/docs/account/data-migrations/pan-copybut there's no explanation of how to test this before doing it in real life scenario.

[limpid scaffold]

Hello there

Is there any way of using PaymentIntents with TaxRate?
E.g. we need to charge customer $200, but depending on customer TaxRate the sum may be changed

During creating Invoice - it's possible to pass the TaxRate, but how to work with PaymentIntents in that case?

[novel hedge]

Hello. From stripe's documentation about instant verification:

Customers enter their online banking credentials to instantly verify the account rather than manually entering routing and account information. This method minimizes fraud, checkout friction, and delays in debit processing

But if I am using Stripe's instant verification with the SetupIntent API without using financial connect, how does stripe do instant verification since there won't be a form to log into the bank account from Stripe in this case?

[copper ether]

Hello, Is there any way for me to reactivate the cancelled subscription?

[fickle zodiac]

Hi, Is there a way to change the currency of a product in checkout page UI?

[coarse anvil]

Hi

We want to create a global subscription for the entire world, how can we achieve that.

[hollow prairie]

Let's chat here: https://discord.com/channels/841573134531821608/1036958121542815795

[vocal wagon]

Hi, for testing puproses, how can I make a subscription be in state past_due? Either via API or the dashboard? Thanks!

[jolly wind]

Hi everyone! I'm using React native Expo SDK 46 with @stripe/stripe-react-native version 0.13.1. But the AfterPay is not working.

[dusk falcon]

hey there, how am i supposed to fetch bank transfers details (IBAN /BIC) via api call?

[vocal wagon]

Hi, one more question; is it possible to create a subscription with status=past_due via API?

[hollow prairie]

Let's talk in our thread: https://discord.com/channels/841573134531821608/1036960437914308689

[coarse anvil]

One more thing, For outsiders, do we have to set the amount which needs to be paid in Dollars and for India in INR, Is there automatic currency conversion
How would we segregate location?

[thorn trout]

hi there! In subscription for webhooks, is there a way to differentiate between recurring invoice and invoice generated for updating seats ?

[hollow prairie]

Please keep messages to our existing thread, I'm helping you there

[barren wraith]

Hello, I'm a Shopify Merchant and I want to learn Can we integrate 2 shopify stores to same Stripe account ?

Anyone have an information about that ?

[halcyon carbon]

Hi team, just got a Stripe app approval and bumped the version and published. Can no longer access or manage our app in test mode, any ideas?

[steady crescent]

Stripe Connect is not letting the test funds transfer to a Test Standard Account in India. The business account is registered in US. Can somebody please help?

[limpid scaffold]

Hey there

Is it possible to create a subscription based on a PaymentIntent?

E.g. we have a custom signup form, and want to create a PaymentIntent firstly, and only then - create a subscription

Or, maybe there's some better way of creating subscription without trial term with a 3DS

[plain condor]

Hi, I created a recurring subscription for a client today at £175 per month but the first payment has taken £181.36 and it hasn't done this before and wondered if anyone could help explaining why it has took the extra money

[left basalt]

#dev-help message hi moderators can this thread be opened again

[novel hedge]

Hello. If we don't use stripe.js to collect payment details for ACH debit and have our own form and we want to use SetupIntent in our Java Backend code with verification_method as automatic, how will stripe do instant verification? As present in the example in this link: https://stripe.com/docs/payments/ach-debit/migrations#:~:text=Retrieve and store the

[hollow prairie]

Done

[fickle zodiac]

Hi, For the subscriptions made with currencies other than Dollar, "update plan" button is not visible in customer billing portal.

[steady crescent]

Just to add on this: Stripe is not letting the onboarding finish for India Standard Account. It keeps asking for uploading the Proof of Bank account document, while we are using the test accounts only.

[hollow prairie]

Let's chat in the thread: https://discord.com/channels/841573134531821608/1036969223613845644

[calm skiff]

hi

[keen falcon]

Hi, I've recently switched from Destination charges to a Direct charges for Connected Accounts.
I use Checkout Session for payment handling, so, the session is created on the Connected Account's side now.
The problem is that when I used Destination charges and Session was created on the platform - the webhook checkout.session.completed worked just fine. Now, with Direct charges I cannot seem to find it being fired anywhere. How can I enable this webhook for Connected Account charges?

[blazing sentinel]

Im having some issues with the embedded cart beta.

When this code runs on the frontend

const cartElement = elements.create("cart", { clientSecret });

I get this error:

POST https://api.stripe.com/v1/cart_private/sessions/cart_session_1LzIDTCLnFsDVBzQFAM3z9m0/refresh

{
  "error": {
    "message": "Unrecognized request URL (POST: /v1/cart_private/sessions/cart_session_1LzIDTCLnFsDVBzQFAM3z9m0/refresh). Please see https://stripe.com/docs or we can help at https://support.stripe.com/. (Hint: In order to access this beta feature, you must explicitly specify which version of the beta you want, by passing an HTTP header \"Stripe-Version: 2020-08-27;cart_sessions_beta=v1\".)",
    "request_log_url": "https://dashboard.stripe.com/test/logs/req_vvNbOGOLMYjoqv?t=1667305438",
    "type": "invalid_request_error"
  }
}

Has anyone experienced this or have a solution?

[vocal wagon]

Hi, It's possible to set different billing methods in dashboard; e.g. send via email or auto. How can I set a subscription to have collection method send by invoice via API?

[atomic schooner]

Hii, is it possible to open a previous thread? I had a few questions related to it.

[hollow prairie]

Done: https://discord.com/channels/841573134531821608/1036716493532049458

[vapid rock]

Hello. I'm currently using both Stripe Checkout and Custom Payment Flow to accept payments from corporate cards mainly, so there are multiple people probably interested in the receipts.
Is there a way to either create a customer or set receipt_email to multiple emails?
I've seen this doc (https://stripe.com/docs/receipts) mentioning possibility to send receipts manually via dashboard using a comma-separated list and I tried to either create a customer or payment intent this way, but it seems this doesn't work. Using .NET SDK, customer creation throws an error and payment intent creation just returns null if there is comma-separated list in an appropriate email field

[naive sandal]

Hi. I'm building an automatic payout reconciliation flow to match stripe payouts with the invoices and to automatically book the stripe fees on the correct account for bookkeeping purposes. I'd like to use a webhook to be notified when a payout happens so that we can perform the reconciliation. I know there are webhooks for payouts, but I'm wondering what the difference is between payout.created and payout.paid. Is there any functional difference in the data in the payout object between both events? Or are they functionally identical, but just sent at different times? I'm basically trying to determine what the best event is to hang the reconciliation off of.

[west sable]

Was wondering when people will start being invited into this? This would solve our road block for migrating.

[grave imp]

Hey!

Im creating a subscription card intent for some of my products, but what if i want to use a one-time payment product price id?
What intent do i need to create? (I've seen the payment intent but there's no option for parsing the product there - from what i've seen)

[gusty coyote]

is it possible to use the newer payment element (elements.create('payment')) when attaching a payment method to a payment intent instead of the older card element (elements.create('card'))? and I'd also like to create a hold, possibly for a card or google/apple pay

[fierce hinge]

Hi folks, we put tax registrations into Stripe and scheduled them for today (Nov 1st), but they're still showing as "Scheduled" in the interface and no tax is being calculated on our transactions. Can somebody help? This is going to create a huge out-of-pocket liability for us

[fierce hinge]

just seeing on the mouseover that it starts at 12p? any reason this didn't start at midnight?

[vagrant steppe]

ptman

scootklein

[agile hearth]

HELLO is there anybody can help me

[dusky jasper]

Hi, can I request a test data migration from one connected account to another? I can do it using this link https://support.stripe.com/contact/email?topic=migrations but it won't let me use my test account, only production accounts and I need this to test our migration implementation just to be sure everything works correctly

[novel obsidian]

Why is sub_0L3qjy4rOYBvHyzsxvtg4JFN in active status rather than past_due given that it has an invoice that failed charging?

[vocal wagon]

Hey! We have prorations enabled. Is there a possibility of invoices to have billing_reason: subscription_update (without it containing proration) for us?

[sinful idol]

Hey Team! A quick follow up question from my conversation yesterday (https://discord.com/channels/841573134531821608/841573134531821616/threads/1036836272523726909)

While I understand the SetupIntent was succeeded thus not usable anymore. Is there a way to:

1. Know when it's been successful vs not
2. Is succeeded the only state that lets me know its been used?
3. Generate a new one if necessary?

[vagrant steppe]

mentijm

[robust sandal]

Hey hey hey 👋 , I want to query/serarch to see if a price with certain tiers exists, what's the best way to do so. Thanks in advance!

[vagrant steppe]

pbj

[short dragon]

Hi, I'm working on requesting link payments capability on connect accounts and have a few questions:

1. Is it necessary to listen for webhooks to confirm that link payments became active on the connected account?
2. If so, should i be listening for capability.updated or account.updated events?

[hollow orbit]

Is there a way to get all of the PaymentMethods for a Customer? It looks like type is required for https://stripe.com/docs/api/payment_methods/customer_list. Am I missing something? Is removing the type constraint a future posibility?

[glossy flax]

☝️ NEWBEE: Does "pk_test-keys" needs to be activated or approved somewhere in the stripe account? Unable to connect stripe account in my WooCommerce site after 2 days of several hours and inconclusive test ? I'm always getting this error, even if my keys are goods? -> (Mode: test. Invalid secret key. Please check your entry.) ?

[left basalt]

@rose otter can you reopen the thread

[placid pawn]

can we have cardholder name in stripe elements

[wind ether]

Hey guys, got a question about the stripe balance object. It is my understanding that while the balance displayed on the balance page in the console shows one amount, internally, it is broken down by source types, including bank_account, card, and fpx. We do both ach and credit card payments and having a hard time understanding the balance breakout since only 1 amount is displayed on the page.

[grave imp]

Hey! How can simulate subscription expire situation with stipe? (I want to test some code using stripe webhooks)

[versed citrus]

Hi guys, I need help with Stripe's automatic tax calculation pricing.

How does Stripe charge for tax? Is it just for automatic tax calculation based on customer location?
If only one tax rate is being used which is set as default, does Stripe charge for that as well?

Thank you in advance!

[plain quartz]

Hey everyone 👋 Hoping to get some advice for a weird problem...

I'm getting a "circular" set of errors when setting up some connect/marketplace stuff and wondering if anyone has any advice? Essentially, when trying to transfer money from a US account to an international connected account I get "can't transfer funds internationally with ToS type 'full'", so changing ToS to "recipient" then gets me the error: "you can only have transfers capability" (i.e. no card_payments), and then removing card_payments gets me "Your platform needs approval to request trasnfers without card_payments capability".

Reached out to Stripe support and after 2 weeks they suggested to "turn on card_payments" but then we're back to step one. Thank you in advance for any advice 🙌

[frank basin]

Hello, I would like to ask you a question. Is it possible to use Stripe billing only to manage subscriptions and make payments from another platform?

[vocal wagon]

hi everyone, I need some help with the process of connecting existing Stripe merchants to our Connect platform. Is it possible to connect existing Stripe accounts to our Connect Platform via the Dashboard ("Connected accounts" section), that is without any onboarding steps? Thanks

[minor sage]

In the API, using "Create a payout", we are utilising Instant Payouts for our client's connected accounts. Can we charge an application_fee like we can on other objects? I.e. how would we pass on the Instant Payout fee to the connected account.

[pastel latch]

is anyone able to check on a refund for me? py_1Lws28RSatmPQgRHUezsfsYk the merchant has been calling about it everyday. Thanks

[left basalt]

@stray oxide hi, i have built out, creating a standard connect account and allowing the connect account to make products inside the app. now i would like their users to be able to purchase those said memberships. what is the best way to do this?

[void hearth]

https://bank.discover.com/web/deposits/originations/promotions

[serene heron]

Hello good morning, I have a question about webhooks and the implementation with firebase, from experience... how long does it take to implement?

[keen frigate]

Hello, How does stripe allow customer to trial the same product multiple times?

I have subscription product in stripe that has 4 prices, each price has 14 day free trial, so I just wanted to know, firstly does stripe allow the same customer trial the same price, I presume not, but what about trialling different price, but that is connected to the same product?

Is this something that developer would need to find out on the backend before creating checkout session, or stripe automatically detects that this stripe_customer_id has already trialled this product, so we won't present free trial option anymore in the checkout?

If someone could confirm the this, I would appreciate it.

[vagrant steppe]

tyson

[uneven panther]

I'm applying multiple coupons to the same customer; I noticed that if I apply the same coupon twice it doesn't stack; but if I add a different coupon the latest one is applied

[hollow seal]

Hi. I have an express account and when I try to login, it wants me to do a mobile verification. Unfortunately, it does not have a try another way option. When I go to contact at the bottom of the page, it has me goes through FAQs and there i can find a recovery page. When I follow the prompts for the recovery, it says to provide identity documents or account details. Upon selecting one, it then tells me to login. But when I try to do that, it says I have an express login and I can't login on that page. Can anyone help address this problem please?

[wintry hornet]

hello i have a question about ACH instant verification

anybody could help me pls?

[tepid mist]

Hi need help regarding stripe on borading any one available

onboarding

[atomic schooner]

Hii, what request values in Stripe Connect account creation will allow me to put a default value of "Offline" in "Professional details" as my use case has no need for my vendors to select "Website" or "App" as an option.

Platform: India
Type of Onboarding: Standard
API Driver: Node.js

[burnt mural]

Wondering if it is possible to update the meta data on a subscription via Zapier or a webhook? Use case is once a client cancels in our system I would like to add the reason from the cancellation form to the meta data on their subscription.

[tepid mist]

how should i detect that weather user completed their onboard sucessfully or not

[normal tulip]

Greetings - does anyone know if there's a minimum fee on ACH? From our testing, it looks like $0.25 cents is taken out if less than the advertised 0.8%.

[vagrant steppe]

zohaob

[normal tulip]

I mean if more than the 0.8%

[hasty dove]

In C# is StripeException the only type to catch for in a try/catch clause for possible errors or are there types like PaymentException or InvalidFundsException that can be caught?

[vocal wagon]

I created this payment link with more than one product. Is not possible to give a description to it like for products?

this is a single product with a description

[wind ether]

Hey, I have a question about webhooks on a paymentIntent for a payment method of us_bank_account. What webhook will I receive when the acknowledgment of the ACH from the target bank has been recieved by Stripe

[tawdry wagon]

Hi! Question on paymentElement styling. I am wanting to change the color of the Pay Now button. Was looking here - https://stripe.com/docs/elements/appearance-api but was not clear to me which class/variable/rule applies to that button.

[drowsy needle]

hey, wondering if there is anything more that we need to do for zip / postal code verification? i'm sending it in the createPaymentMethod function along with the billing details and have blocking of bad postal codes enabled in the stripe settings but am unsure how to check

[open crystal]

I'm trying to get an itemized summary of Payouts by backtracing each Payment Transfer in a Connect environment, so I can show a report to my client. I may consider looking into the Payout Reconciliation feature, but firstly i'm trying to backtrace like described. I'm getting a "No such transfer" error when retrieving a Transfer, i think because the transfer belongs to a Connected account rather than the Platform. (using Platform api key and Connect account) How can I retrieve this Transfer(tr_3KHG50AjTCLsBA7t1K6hLZka)? See log req_1gFEniI7gT4Hit

[night summit]

Is there anyone that can help me with a POS point of sale question?

More accurately a POS terminal transaction and having it contain meta data in order to organize multiple transactions of multiple products on the backend with the API?

[novel obsidian]

How does the rounding on sales tax work? I noticed that sometimes it would not be rounded mathematically, and I'm asking so I can make sure our integration tests pass. For example, when refunding Texas sales tax on $8, the tax refund amount should be $8 * 0.8 * 0.0825 = $0.528. On in_1LzNgoBSqAkKUXpQBxHXy0yx Stripe refunded $0.52 in taxes, and on in_1LpRTiBSqAkKUXpQREjLCiHl it was $0.53.

[brave heath]

Hey there,
is there a way we can use stripe for a subscription model into our ios app?

or do we have to use IAP.

[serene hare]

Hey all, quick specific question about the api -

I'm interested in migrating a bunch of old stripe subscriptions to a slightly different format. I want to iterate through Subscriptions, then once I identify a SubscriptionItem I want to change, I'd like to swap it out and replace it with two SubscriptionItems instead (matching some other back end processes).

The script is working so far, but what I'm noticing is that it schedule an update to the Subscription and keep any upcoming Invoices on the old product (on test Subscriptions that I had already in the system). On new test Subscriptions, it does update the upcoming Invoice to the new SubscriptionItems. So I think time on the current products is a factor.

What I want is to -

• Immediately update the SubscriptionItems on the Subscription
• Also immediately update the Product Prices on the upcoming Invoice
• Do not prorate, do not alter the upcoming Invoice's date anchor, or anything else about it other than swapping the line items (the dollar amount will end up being the same).

Is there a behavior I can pass when updating the subscription? Or should I pull down the upcoming Invoice and make sure to change it too?

[half vessel]

A quick bit of feedback:

I've been delighted by the help I've received on this Discord, and I'm happy with the documentation and SDKs (though there are a few more ways to do various things than I might like, making it harder to get an idea of what you should be doing, rather than what you can do).

But the samples...I can't think of a positive thing to say about them. The code is all over the place, they're definitely not current (specifically around payment element vs card element), and they're a hodge-podge of various use-cases with no apparent structure at all. (sorry I hit enter too early)

I'd really love to see some more effort put into them. Having tidy, complete, and clear samples would be an absolute killer.

[cloud otter]

Bonjour, je ne sais pas si vous parlez français mais êtes il possible d'être aidé ? Merci

[covert bay]

Hi! I think this might be a Ruby SDK specific question:

I want to update a webhook endpoint of ours to listen to order.* events. But I can't do that from the UI (I think because orders is still in beta). So I'm trying to do this via the API.

I'm trying to update the endpoint to listen to these events by doing something like this:

Stripe.api_version = "2020-08-27; orders_beta=v4"
Stripe::WebhookEndpoint.update("we_abcdefg", { enabled_events: ["order.canceled", "order.completed"] })

But I'm getting back an error like this:

Stripe::InvalidRequestError: The following event types are still in beta: order.canceled, order.completed. In order to receive webhooks with these event types, you must explicitly specify which version of the beta you want, by setting the 'api_version' parameter to something like '2020-08-27; orders_beta=v4'.

The request ID is: =req_fwksfRReo8e2Vk

[viscid fog]

shipping_address_collection how can I allow any country?

[vast idol]

Hey team - we're getting an error upon POSTing a subscription update to cancel the subscription at period end. The error states: One or more prices has a tax_behavior that conflicts with the tax rates that apply to the corresponding line item.

The request URL is https://dashboard.stripe.com/acct_17s8t5KU5TlPKW3N/logs/req_9MjlUVEPX4pxvU?t=1667274112
The subscription id is sub_H0Syf3sb80tQtL

[sweet cairn]

hey all, im trying to find a way to figure out if an invoice payment (using a bank account) is processing using just the invoice object. is that something that can be done? i noticed that there's no processing or pending status for invoices. my other idea was to use the invoice.payment_failed webhook to figure it out, but that would require storing failed invoice IDs in our DB, and i wanted to figure out if there was a way to just see if an invoice payment is pending when i load the invoice

[true pendant]

Hello. Is there a way to get the Acquirer Reference Number using the Refunds API? I am unable to locate this in the API documentation

[tough isle]

Hi Everyone,
I'm trying to implement Payment Request Button, I have followed the documentation for implementation as it was defined and enabled the apple pay on stripe dashboard as well.
Documentation Link: https://stripe.com/docs/stripe-js/elements/payment-request-button?html-or-react=react#react-complete-payment
But I'm still getting this error
Error message
"message": "A payment method of type card was expected to be present, but this PaymentIntent does not have a payment method and none was provided. Try again providing either the payment_method or payment_method_data parameters."
"type": "invalid_request_error"

There was another link that on stripe
https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements&html-or-react=react#web-create-intent

From this link, I tried both automatic payment methods and Listing payment methods manually but I'm getting the same error. I had a chat with support as well. but they shared the same link. Not sure if it's the version issue or something else.

FE packages:
"@stripe/react-stripe-js": "^1.0.3",
"@stripe/stripe-js": "^1.0.3",

BE packages
"stripe": "^7.14.0"

[nocturne moat]

Hello,
when we receive a "customer.subscription.updated" webhook event, is there a list of changed fields or something that tells us what changed about the subscription?
For example, the status went from trailing to active, or the status changed to cancelled from active is there a way to know this?

[half vessel]

I take it the threads are locked after some time?

[void hearth]

Powdur

[daring lodge]

?

[gray lily]

Hi there. For data migrations across accounts, what's the best way to migrate subscriptions and payment methods from one account to multiple separate Stripe Standard accounts? The data migration request form seems to support this from one source and one destination but we have one source to multiple destinations.

[eternal garden]

Hi, is it possible to include payment method details (specifically zip code) in financial reports?

[vagrant steppe]

imexoodeex

[wind ether]

I got a question about balance transaction with ach paymentIntents. If I do a paymentIntent for a credit card, I get a balance transaction, but on ach I do not get one. Why is that ?

[wintry frost]

Hi everyone, I was working with ACH Direct Debit (the new one, not the Plaid integration) and had a question - if a user first pays with ACH, with micro-deposit verification, and then they pay again and specify the same bank account details, would they still have to go through micro-deposit verification for the exact same account details? (currently I am not saving the payment method for future use [at least, not yet], so it's all on a PaymentIntent level).

If anyone has any experience with this and could share some thoughts, I'd greatly appreciate.

[novel obsidian]

Can I use the upcoming invoice endpoint with a subscription to preview the next cycle invoice? For example, I don't want to preview an upcoming invoice if something changed mid-period and the invoice is generated due to pending_invoice_item_interval.

[vagrant steppe]

JohnM

[mint egret]

How do I find the account_id for a customer? I am trying to resend an event through the stripe cli to a specific user and getting an error message

[drowsy needle]

i had a thread that was closed, but the response posted did actually not solve the problem and the checks are still null - continued from here!

#1037053764890284072 message

[lost owl]

Hey I'm using the PaymentElement component, and I'm just wondering is it possible to run the .confirmPayment() method on the backend? It seems like it may not be possible because you need access to the elements instance via the useElements() hook and I don't think that's serializable to send to the backend. Is there a way to do this on the backend, or would we have to switch to the CardElement component and call .confirmCardPayment() instead?

[delicate snow]

https://docs.vuestripe.com/vue-stripe/v/vue-3/

this one says it's not ready for vue 3

I am using vue 3 in a project.

[still glade]

Hi, I am having problems implementing a pre-built Stripe checkout page in my nextJS app. I am getting a 401 error though I am certain my keys are valid. Can someone please create a thread? Stripe support wasn't able to help me.

[vagrant steppe]

Muhammad Awais

[vocal wagon]

Hey everyone, I have successfully integrated Stripe into my Flask WebApp and it works fine, however now I am struggling to understand how I can create two checkout sessions each for one product. If you need the code, I am willing to send via DM or right here. Please me know what information you need, I have no problem providing it. Clearly, my solution doesn't work.

[empty seal]

Hi, is there a way to transfer the products from the stripe main account to a stripe connected account?

[unborn ivy]

Stripe doesn't show apple pay on checkout page. Apple pay is "On" in payment methods.

[zenith bluff]

I'm trying to set up webhooks script on ngrok for checking out but when I 'test buy' something on a test credit card on my site none of the webhooks are called

Using the CLI works with calling the webhooks

[mint egret]

I am trying to test how our webhook controller handles events when a customers card is declined, but I can't add the test cards to the users account because they are getting declined, is there any way around this or a better way to test?

[lost owl]

Does stripe support some sort of token creation for charging a user via Apple/Google Pay? I see in the docs that a token can be created for a card but I don't see anything about a token for Apple/Google Pay...

[young bolt]

I went through the Stripe onboarding process and skipped SSN verification. Now my test mode account is restricted. Where can we fix/verify the SSN in the Dashboard? I was able to fix it be regenerating the onboarding link and go through that process again, but is there an easier way? Is there an onboarding link in the dashboard interface?

[median trout]

hello I want to be able to add multi items to the cart and cant seam to figure that out. they can only check out one item at a time. Can add products but not sure how they can add multi product to cart before checking out. thanks if you can help

[spiral stirrup]

Hi, I would like to set up a process where if a stripe event
payment_intent.created fires and the customer field is null, to look in the event data for a metadata object, parse it out for an email address, then search existing customers by that email and if found update the payment intent object with the found customer id. Is this possible?

[waxen tulip]

I need to change my phone number don't have the phone any longer have not used point pick up in a year. Just trying to get updated is hard to contact someone when you can't log in with you creds but don't have your phone on to verify . Help

Im having problems signing in bc i no longer have the same number

[misty hornet]

Hi @waxen tulip I can only help with technical questions related to direct integration with Stripe, please reach out to Stripe support and they can help you better.

[calm skiff]

hi

[lucid meadow]

Hi all, I'm using Payment Element in Salesforce, and I'm experiencing an issue with the form validation not updating the container class such as StripeElement--[state]
Please help. I need the classes to update payment button state. It worked for the card element, but did not work for the payment element.

[calm skiff]

@misty hornet can you give me Retrieving setup intent from php

[surreal marsh]

Hi All, How to get stripe charges on payment intent success event?

[calm skiff]

hi. @misty hornet

[terse ruin]

I am building a Swift app and I integrated Swift connect. I did it very similar to as described in this article https://medium.com/swlh/implementing-stripe-onboarding-to-your-ios-project-swift-firebase-node-js-f855965a3ce5. The problem is that I have to upload a driver's license/passport/ID card photo for verification to succeed, even though I'm just trying to test the app's basic features and functionality. I don't think that taking a picture of my driver's license is even possible because I'm running the app through XCode's iOS 16 emulator. It's a virtualized iPhone so it doesn't even have a camera. How do I bypass this photo requirement and get Stripe Connect's API to verify me in my Swift app?

I know that for testing purposes, if you just type 4242 4242 4242 4242 you can get past the adding a credit card screen but is there some version of this for driver's license photos?

Also I just put 8888 for the last 4 digits of my SSN and I'm assuming that is going through okay.

[woeful turret]

Working on a Web App using Financial Connections for Instant Verification for Bank Accounts. On Desktop the popup widget doesn't have any issues, however on a Mobile device the flow after selecting your bank account and choosing the accounts, seemingly gets stuck in this "redirecting" pattern. And because the "Done" button isn't clicked the account isn't added to the Stripe Customer (or sent back to our system).

[calm skiff]

hi

[misty hornet]

@calm skiff your thread is open, shall we discuss there?

[calm skiff]

yes

[neat river]

Hi

How to become partnership program of Stripe and earn commission each transaction?

[tough isle]

#1037079054710480987 message

I'm trying to use payment request button.

this is the code snippet for confirmCartPayment:
pr.on('paymentmethod', async (e) => {
const { privateKey } = await createPaymentIntent(e);
const { stripeError, paymentIntent } =
await stripe.confirmCardPayment(
privateKey,
{
payment_method: e.paymentMethod.id,
},
{ handleActions: false }
);
});

@daring lodge

[robust sandal]

Hey quick one for you guys is it possible to get tiers from the get prices endpoint

[past badge]

Hi Im a stripe Malaysia customer, would like to ask why I cant add a tax code to my product code?

[spiral bluff]

hi there is this a correct understanding of how stripe email settings can be set up? ive found no option for the no payment method on file case though... cuz u can see in the manage failed payment settings thats what it says

[dapper flower]

Hi, Is it possible to refund transfer to charged originated customer card ?

[dapper flower]

Like: charge customer card --> transfer group --> connected ac
to
refund connected ac --> charge customer card

[mossy mango]

Hi, guys! I have a question about Indian recurring payments in terms of network tokenization. In this (https://stripe.com/docs/india-network-tokenization?) doc two scenarios described:

• Customers who have tokenized their cards will see only the last 4 digits of their saved cards. - cardholder gives the concent to save card's details for future usage -> no troubles with recurring payments.
• Customers who choose not to tokenize their cards must enter their 16 digit card number, expiry, and CVV for all card transactions. - cardholder doesn't give the concent to save card's details -> isuues with recurring payments. If cardholder purchased the item that needs to be charged on the recurring basis what are your recommendations how to organize such payments? As I understand we need to provide the way for customer to enter the full onformation about his card every time when recurring charge happens. Thank you!

[hearty garnet]

Hi, I have a question about the transaction fee in invoice. The customer pay an invoice which charge amount is 35. And then the transaction fee could be 1.27, the net could be 33.73. Does the transaction fee transfer to stripe platform immediately? What's the time it transfer?

[neat river]

For stripe connect do i have open company in 47 listed country support or can be any country in the world?

[tiny girder]

Hi

We have implemented stripe subscription in our product and we have enabled automatic payment collection. We also attach cards to the customer. But we have not made the card as default when attaching it automatically and customer has to do that by selecting it again. But if they fail to do that the payment also fails. Is there anyway stripe tries all the cards? Or Is there any settings by which, the latest card will become the default?

[terse lodge]

My company is Netherlands based and when using connect to add a connected account the options to create a new account is given in NL only. Can't I set the country?

I would like for the soon to be connected account to get the type of business options based on their country

[long seal]

Hi, joban this side
Can anyone tell me how can i make payment with stripe checkout with cardID, i don't want to enter the card details again in stripe checkout . i have cardID for same. can i do payment with this card ID with checkout instead of enter card details again ?

[median coyote]

Hello,
How can I enable the Wallet , UPI and Netbanking payment options at checkout page in Magento2?

[quartz spoke]

Hello I have an account with stripe that I used to get paid with for Wag! The last time I used it was before COVID… I’m back on the app & would like to change my number on Stripe because when I log in it asks for verification & there is no way I can do that because it sends the verification to my old phone number… it is no longer in service..

[echo coral]

Hi, Found that alipay supports HKD,but when I made a test payment i got an error. Only the Stripe account with country HongKong accept HKD ?

[haughty silo]

Do Stripe Checkout support float values as amount ?, I am tryin to give amount as $ 20.33 , and it fails with an exception error ```"code":"parameter_invalid_integer","doc_url":"https://stripe.com/docs/error-codes/parameter-invalid-integer","message":"Invalid integer: 20.33","param":"line_items[0][amount]",

[sand scroll]

Can anyone help me understand this? I'm trying to update a price unit amount. Top level currency?

[thorn trout]

Hi there! what is webhook trigger expected when customer returns back to application home page without making any payments

[sonic arch]

These docs got me confused.
My platform is in the US and a connected account is in Malaysia.
The charges are direct to the connected account and I can see the money in his Stripe dashboard.
Is it possible for that connected account to receive a payout? His service agreement is full as I said the charges are of type direct

[tawny marsh]

Hi there, I integrated Stripe in my Android app. I have a payment method of card whenever I do payment and while showing progress bar If I presses back button it cancels my payment in the middle of processing but it creates that payment on the backend successfully. I do not know why is this cancelling my payment. I do not want to cancel it if user presses back button.

I tried everything to stop back button event but it still cancels my payment.

[left rain]

Hi team, i am getting a troublesome error after changing the merchant id for apple pay, am not able to pinpoint the issue exactly

Cannot create a destination charge for connected accounts in US because funds would be settled on the platform and the connected account is outside the platform's region. You may use the on_behalf_of parameter to have the charge settle in the connected account's country. For more information on on_behalf_of, see https://stripe.com/docs/connect/charges-transfers#on-behalf-of. If using capabilities (e.g. card_payments, transfers), note that they affect settlement as well. For more information on capabilities, see https://stripe.com/docs/connect/account-capabilities. If you still need assistance, please contact us via https://support.stripe.com/contact.

[prisma granite]

Good morning everyone... I do export invoices and payments via API calls. I do collect all by created_at date range for a month. Anybody knows if there is an updated_at date that is useable?
Use case: Someone creates an invoice in month A, and it gets finalized in month B, as it was a draft it won't be part of the first export but gets lost in export B.

[sinful torrent]

Hi team stuck with a scenario where we are starting free trail subscription without payment information when user made a payment via checkout session it's creating new subscription instead of updating existing? Is there any parameter that i can use to update existing subscription or any other way?

[white warren]

Hi, I need help to integrate future payments in angular

[wise fiber]

Hi, I need help to integrate sepa debit in react native stripe sdk

[hollow coral]

Hello! I have a question regarding migrating some existing users to another Stripe account. I would like to transfer part of our customers with their payment details/methods (cards) to second account. I want to make sure that I will be still able to charge their card after migrating them, also how long will it take for stripe data team to migrate them?

[vagrant steppe]

ebellotpu6

[terse lodge]

Hello again, I have a customer that already has a Stripe account and I'd want to use the same account to Connect it to our account for them to receive payments. Is that done automatically on the onboarding?

[turbid cedar]

Hello, connect account onboarding is stuck at verification screen. details provided are not accepted and proceeding further. What should be done overcome this error?

[sturdy cobalt]

Hi I am facing a strange issue

I have created a subscription that will charging 2 invoices correct but for last invoice its addding strange amount

[true narwhal]

In the stripe dashboard, we created a product with a one time price.
This price should be bought, paid immediately, and an invoice created
immediately.

So for this, we create an invoice, with the param CHARGE_AUTOMATICALLY.
In a second call, we add an invoice item, with the price id.
In a third call (bad api!!!) we call send invoice.

Invoice.create(
InvoiceCreateParams.builder()
.setCustomer(stripeCustomerId)
.setCollectionMethod(InvoiceCreateParams.CollectionMethod.CHARGE_AUTOMATICALLY)
.setDaysUntilDue(0L).build()

For this we got the exception:
ou can only specify 'due_date' or 'days_until_due' if invoice collection method is 'send_invoice'.; request-id: req_W0WUSJvQy8lgcd

So I removed the days until due, then we got:
ou can only manually send an invoice if its collection method is 'send_invoice'.; request-id: req_goPNULhYs84vV5

So it seems the stripe api tries to tell us to use "SEND_INVOICE" instead?
But how would that work.. with daysUntilDue(0L).. would this still be charged
automatically and directly? The payment should be done in the UI, not by email.
Only the final invoice should be send by email.

[surreal marsh]

Hi All, My customer subscribed our service by monthly. 2 months payment succeeded. In 3 rd month , card has no balance.so payment failed. Now How they update card details?We are using checkout session to make payments.

[compact shell]

Hi, we want to offer a free tier of our product and need customers to check-out without the need of entering payment details. Is this possible? Thx

[ashen slate]

Is it possible to issue a coupon that will only be valid in a specific country?

[round wedge]

Hello 🙂 I'm currently having an issue with the redirect URL after coming from external payment pages(e.g. Sofort, Giropay). When coming back to my website the URL is https://example.com/de/314-2/&additionalParams The thing that is confusing me is the part 314-2. Is this something that could be coming from Stripe or is this something that must be coming from my test environment? Are there any settings where Stripe could be changing the redirect URL and adding something like 314-2?

[fickle zodiac]

Hi, I have a product "Desk365 Agent" with two prices(price_1LzGcaIWPQey6m2YAIC9DMBX, price_1LzGcaIWPQey6m2YNN46hkIB) each having usd as default with two more currencies (inr,eur).

Then I created a subscription (currency - inr) in checkout session, following is the code for create session
SessionCreateParams params = new SessionCreateParams.Builder()
.setSuccessUrl("https://" + subdomain + successUrl)
.setCancelUrl("https://" + subdomain + cancelUrl)
.setCustomer(stripeCustId)
.addPaymentMethodType(SessionCreateParams.PaymentMethodType.CARD)
.setMode(SessionCreateParams.Mode.SUBSCRIPTION)
.addLineItem(new SessionCreateParams.LineItem.Builder()
.setQuantity(agentsCount)
.setPrice(priceId)
.setAdjustableQuantity(
SessionCreateParams.LineItem.AdjustableQuantity.builder()
.setEnabled(true)
.setMaximum(99L)
.build())
.build()
)
.build();

            Session stripeSession = Session.create(params);

And then I tried to update the plan in billing portal but I coudn't see the "update plan" button, only the "cancel plan" button is available. How do I update the plan?

[hasty dove]

just been watching this and i have a few questions, can someone help? https://www.youtube.com/watch?app=desktop&v=fLnM04yS6Zc

[versed hazel]

Hi Stripe Team,
I have an query in collecting tax from customer.
We need to collect Sales Tax from customer on paying to the service provider(i.e. connected account).
Will tax collection be handled in PaymentIntent?

Could somebody please guide or point to doc.
Thanks.

[hearty jewel]

Wotcha. Quick question - if I send a request with a custom idempotency key, and say stripe returns a 500 for some reason. if I send that request again, will I still get a 500 the next time?

[frank kernel]

Hi,
I have a question regarding onboarding express connected accounts. After opening a link with onboard form there is a text on the left "[Company name] partners with Stripe for secure payments and financial services.". Is there option to change this text? I would like to remove 'financial services' from it. I'm aware that there is few branding related options available to customise this form but I wasn't able to find anything which could allow me to edit this text.
Thank you

[quaint oar]

Hello 👋
I'd like to test a webhook locally. I want to get the subscription ID in the Checkout object when there is the checkout.session.completed event. But by default, this field is null when I do stripe trigger checkout.session.completed. So what can I do to fill this field ?

[jolly wind]

Hi

Hi everyone I'm initiate the AfterPay But i'm geting some errors.
const { error } = await initPaymentSheet({
defaultBillingDetails:{name:'Jane Doe',email:'[e-mail]',address:{
city: 'test',
country: 'CA',
}},
customerId:customer,
paymentIntentClientSecret: paymentIntent,
customerEphemeralKeySecret:ephemeralKey,
merchantCountryCode:"CA",
allowsDelayedPaymentMethods: true,
merchantDisplayName:"Stripe",

  });

Error Objects:
{
"code": "Failed",
"declineCode": null,
"localizedMessage": "The operation couldn’t be completed. (Stripe.PaymentSheetError error 1.)",
"message": "The operation couldn’t be completed. (Stripe.PaymentSheetError error 1.)",
"stripeErrorCode": null,
"type": null,
}

[stark shadow]

hi, I have an easy question I guess for you guys. I'm trying to understand the flow of stripe checkout. on the front end - I build the checkout page. what do I do next - where do I forward the customer to when he clicks?

and after he fills out the information and clicks pay. does the window close automatically and my webhook gets the information?

[sharp topaz]

Hi guys!
I'm working on handling all possible updates to a customer subscription, i'm stuck on a particular case:
When a customer has an active subscription (status active, not trialing) and wants to cancel the subscription i will notify the customer of the change by email (your subscription will be canceled at period end), my problem is: if the customer decides to change his mind and reactivates the subscription i will handle the change via webhook, only problem is: i cannot access the following fields via .NET SDK (found them on Stripe Dashboard):

"previous_attributes": {
    "cancel_at": 1669974384,
    "cancel_at_period_end": true,
    "canceled_at": 1667382657
  }

If i could i would check if the subscription has been requested to be canceled and therefore check the data and send a custom notification. Am i missing something?

[sharp topaz]

Checking here i see that i could serialize then deserialize the previous attributes as a dictionary (missed the fact that i pass a subscription object to my method and therefore don't have that data anymore), that could solve my issue

[vocal wagon]

Hi, I'm copying a subscription between two Stripe accounts. How can I check what kind of proration behaviour (none or always_invoice) is in the subscription in the original account?

[celest knoll]

Hi everybody! I'm currently using the pricing-table product and i was wondering if i could pass a customer_id as a parameter. It's to let existing users purchase a new subscription.

[wispy holly]

Hi, is there a way to show a back to website button on the checkout page? I currently go through a embedded pricing table passing client reference id and email to the checkout. If I put a return URL will I be able to specify a return address on checkout page?

[azure zephyr]

Can I run multiple businesses with one Stripe account as a payment gateway? And when opening an account on Stripe, should the bank details be the same, should the bank account be in my name? (US bank details provided by payoneer)

[slender lodge]

Hi, I have submitted crypto payouts interest form. But I've got no response yet. When do I get approval?
Also, how do I add a crypto wallet and set it as my default payout?

[vague goblet]

Hi, I am building an Stripe App and the docs are very vague about the relationship between Connect and Apps in the Marketplace. Particularly I would like to test what happens after I authorize an App and what webhooks do I get.
Will the flow of installing the App automatically do Connect Outh flow or do I have to seperately trigger Connect Oauth flow from the App initial screen?
This part seems impossible to test right now:

[true narwhal]

In the stripe dashboard, we created a product with a one time price.
This price should be bought, paid immediately, and an invoice created
immediately.

So for this, we create an invoice, with the param CHARGE_AUTOMATICALLY.
In a second call, we add an invoice item, with the price id.
In a third call (bad api!!!) we call send invoice.

Invoice.create(
InvoiceCreateParams.builder()
.setCustomer(stripeCustomerId)
.setCollectionMethod(InvoiceCreateParams.CollectionMethod.CHARGE_AUTOMATICALLY)
.setDaysUntilDue(0L).build()

For this we got the exception:
ou can only specify 'due_date' or 'days_until_due' if invoice collection method is 'send_invoice'.; request-id: req_W0WUSJvQy8lgcd

So I removed the days until due, then we got:
ou can only manually send an invoice if its collection method is 'send_invoice'.; request-id: req_goPNULhYs84vV5

So it seems the stripe api tries to tell us to use "SEND_INVOICE" instead?
But how would that work.. with daysUntilDue(0L).. would this still be charged
automatically and directly? The payment should be done in the UI, not by email.
Only the final invoice should be send by email.

[pastel mountain]

Hello, I have requirement to show payment history, for this i am utilizing paymentintent, but i am not getting details of how much actually customer paid and how much they got as discount

[hollow frost]

Hey! I have a really basic question... I just set up my shop in WooCommerce, and stripe is asking me for VAT documentation, the NIF or some other document, but I don't have any of this... What kind of document can I upload in "Others", so the platform accepts it? The thing is I have tried with many documents like my ID card and it says "the document type is not suportted". Thank you!

[native wind]

Hello! I have a question about manually creating charges and payment intents. I am currently supporting a legacy charges integration while moving to payment intents. My intuition it that charges manually created against sources do not have payment intents attatched (the field is null). The payment_intents field only has a charge when the charge itself is a result of a payment intent integration action. Is this intuition correct? are there situations where an old manually created charge against a source creates a payment intent behind the scenes? are there some good resources to look into around this? Thanks!

[desert vigil]

Hi,
I am getting an error.

[vagrant steppe]

Ian Kaplan

[carmine hedge]

can anybody help me with adding card to wallet on swift?
PKAddPaymentPassViewController(requestConfiguration: config, delegate: self)

[hearty jewel]

Hi all. If a customer has a failed invoice outstanding, and they log in to our app, we'd like to prompt them to go and sort it out. Where is the best place to send them - the customer portal, the hosted invoice page, or somewhere else?

[pastel mountain]

I also need card details, how can be achieved

[hollow prairie]

I've unarchived your thread: #1037324409637179474 message

[frank cloak]

Hi! I am trying to retrieve an invoice using it's ID as follows:

const invoice = await stripe.invoices.retrieve(
      req.query.id as string
    )

i saw that we can pass options to the retrieve method. is there a way for me to expand the "lines" property so it includes the whole product information? such as it's name atleast ?

[delicate mesa]

How to get access to Stripe Checkout Cart Element?

[velvet berry]

Hi, one question about pausing subscriptions: we offer users the possibility to toggle their subscription status on our website. If they hit "pause" on an active subscription, we do not want to renew the subscription and do not want them to pay AFTER the current interval expired. What exactly do we have to submit to the stripe api then? Is this the one: https://stripe.com/docs/billing/subscriptions/pause#unable-provide-services ? IMPORTANT: we do not want to pause it immediately but only after the current interval expires.

[hearty jewel]

Hi some someone unlock thread 1037337374427975781 please 🙂

[stoic totem]

Hello! Quick question regarding payouts on connected accounts.

For our connected accounts, we switched from automatic monthly payout to manual payout automated on our side for business reason.
It seems that there's a difference in behaviour regarding payment "delay days" between automatic and manual payouts.
With automatic payout, all payments that should be available at the arrival date of the payout are included. With manual payout it seems those payments can't be included.
In our case, we have a delay days of 7 days:

• With automatic payout: the payout is created on the 2nd of each month and arrive on the 7th. All payments from the 1st to the 31st are included, even the payment from the 31st that should be available on the 7th.
• With manual payout: the payout created on the 2nd, that'll arrive on the 7th can't include any of the payments made between the 26th and the 31th. We get a "You have insufficient funds in your Stripe account for this transfer. Your card balance is too low." when trying to create it through API.

Can you confirm this behaviour? Is there a way around it?

Thanks in advance.

[thorn trout]

Hi there! what happens to subscription status when recurring payment is failed and at same time user is trying to update quantity(what happens when update success and fails )

[vocal wagon]

hi I created this payment link with 3 different product. All of them are billed monthly, but is not possible for payment links to add the possibility for upsell to yearly billing?

[dense pecan]

Hi Stripe Team.

1. Does Stripe supports Invoicing in SEK and NOK?

2. I'm also wondering if you have any documentation, best practices or examples on how failed payments can be handled via Stripe? Our process on a high level will be something like:

                        a. Payment fails
                         b. We try for X days to extract money from users card with reminders to resolve issue to user
                          c. Send invoice after X days
                          d. Send invoice reminder after X days
                           e. Start debt collection process after X days
   

Thanks for the help!

[golden spade]

I am having to change my payment flow, which currently creates the Subscription on the back end, fetches latest invoice's client secret, and passes it to a card element, and I'm curious if there's a way to do that but delay specifying if the user will use default card until a further action by the user. I can explain more in the thread.

[severe ember]

Hello, I want to use stripe connect. Can someone confirm to me that I need to create an Express type account for the company ? What kind of account type I need to use for the customers of this company ?

[fringe quartz]

Hey guys hope you’re doing well
Is there a way to add the subscription metadata in my invoices please (current & future) ?
On the subscription creation

[hollow crane]

hi guys, My client wants a demo of the stripe connect manual payouts sign up process. Do you have a YourTube video or a copy of the Stripe pop up screens that I can show them?

[naive agate]

Hi guys. I'm trying to update a price but something is wrong, i'm receiving error message: StripeInvalidRequestError: You are specifying an update to a currency option that matches the top-level currency for this price. Please remove this currency option and update the top-level params instead.

I don't know whats meaning. I'm using this code:

      stripeProductPriceId, {
      currency_options: {
        usd: {
          unit_amount: price
        }
      }
    }
    )```

[somber cairn]

Hello,

If I go to a payout detail on the Stripe Dashboard, I can see all the transactions related to payout (e.g. payments)

However, I cannot find where this data lives on the API, it does not look like it exists on the Payout object.

How do you get all the transactions related to a Payout?

[desert crown]

Good Morning, I have a question. We have multiple completed payouts, but the people didn't get an email and haven't received their funds. Is there anyway to examine that?

[half crow]

Hiya,

[copper reef]

@half crow let's chat in the thread I created for you instead of the main channel

[vocal wagon]

Good morning, I neee help about Stripe

[fathom gust]

Hello, I have a question regarding stripe. I wanted to know if you absolutely needed a "Siret number" for French people or an "establishment number" for people from other countries to be able to use the platform?

[vocal wagon]

Hello everytime i make a stripe checkout and go to it, it always tells me ```Something went wrong

You might be having a network connection problem, the link might be expired, or the payment provider cannot be reached at the moment.```. Please help

[proud tartan]

good morning! I have a question about an integration I am trying to build. I'll thread the question, as it's a bit long.

[wispy crow]

Hi! I have this price created, where the taxes are not included on price. But when I see the invoice on stripe it doesn't appear any tax, even when I retrieve from the API still not appear.

[native wind]

Hello! I have a question about manually creating charges and payment intents. I am currently supporting a legacy charges integration while moving to payment intents. My intuition it that charges manually created against sources do not have payment intents attatched (the field is null). The payment_intents field only has a charge when the charge itself is a result of a payment intent integration action. Is this intuition correct? are there situations where an old manually created charge against a source creates a payment intent behind the scenes? are there some good resources to look into around this? Thanks! (bumping this from eariler)

[hasty dove]

if you issue a Transfer via the API and there are no funds to do the transfer, does the api return a 4xx or a 5xx status code?

[slate elbow]

just double checking: was this reported to the stripe tax team? didn't see a reply

[glad raptor]

Hi, I have a question about upgrading a subscription, if someone upgrades for example from Silver to Gold using a 3D secured credit card, and instead of authorizing the payment it will be denied, then how can I revert back to the previous subscription (Silver) and keep the same previous status like the next payment date etc....

[gusty coyote]

about the stripe payment element, does the country field in the form correspond to billing address or what? is it needed? with the card field there used to be a postal code input, but that could be removed, I tried providing a default value for the billing address country field, but that didn't remove the form field

[vocal wagon]

Hi, I have a question about treasury. If I have a financial account and will create a card linked to it, then which balance will be used to authorize the payment, the issuing balance or the financial account cash balance?

[fringe quartz]

Hey guys can you please re-open this thread 🙏 , I didn't understand : #dev-help message

[primal dust]

For Stripe apps, we were looking to augment the behavior of the Quotes page. But, when we review the list of viewports in the documentation (https://stripe.com/docs/stripe-apps/reference/viewports), quotes aren't listed. Is there any particular reason that this viewport is not supported? Is it supported but the documentation is out of date? Can we request support be added?

[fathom gust]

I don't have anything with Stripe yet but I'm considering using the platform, I was just wondering if you required a company number or a Siret number as we call it in France?

[vocal wagon]

Hello so i just figured out my Stripe Checkout doesn't render in Insomnia anyone know why?

[frank cloak]

Hi! i deleted my test data but had my products exported before i did so. is there a way to re-import them? or do i have to re-add them manually?

[frozen ether]

Hi! Is there a way to delete a connected account from the dashboard? Or which are the steps to delete one account?

[flint roost]

Hi, in test mode for Issuing, we're trying to create a new card holder under a Connected account but getting this error: "the account is not enabled for issuing." There's no problem creating new card holders and issuing cards for a Connected account right?

[stray pecan]

I can’t locate the business to a charge made through stripe can someone assist

[vocal wagon]

Hello 👋

Using Stripe Tax in test mode with a Phoenix, AZ customer, I'm seeing an an odd tax rate being applied to the invoice (the tax rate % amount doesn't match the calculation).

Sample invoice ID (in test) in_0LzigroomZdVFM25OsdSUvQS
Accessing the Invoice PDF shows my confusion:

Subtotal                  $10,000.00
Total excluding tax       $10,000.00
Sales Tax - Arizona �2.3%�     $230.00
Sales Tax - Arizona �8.3%�     $630.00
Total                     $10,860.00

The 2nd tax items refers to tax rate txr_0LxJ3OoomZdVFM25Xla0jEFY with a 8.3% tax rate, yet with this example, the rate is more like 6.3% (total tax rate of 8.6% which is closer to what I expect for Phoenix, AZ).

May I ask why there is a delta between the indicated tax rate and the amount charged? Is there a calculation that I'm missing (very noob person tax-wise here).

Thanks!

[hollow orbit]

We've seen several instances where PaymentMethods added via Stripe Financial Connections (SFC) will have their Mandate moved from active to inactive after certain types of failed payments. The issue I'm hitting is how to resolve these accounts. There was some indication (from other support-related discussion) that the user coming back to our UI and re-accepting the mandate via stripe.confirmUsBankAccountSetup with the original SetupIntent secret would do the trick. But that's hitting an error on the server because the SetupIntent was already confirmed. And the Mandate remains inactive. Is there another method we can call to re-activate the Mandate, or do we need to have the user go through SFC all over again?

[neat ingot]

Hey guys,
Is there a way to customize payment receipt email in particular attach a .zip file (digital Product) or .pdf file to the receipt upon successful payment?

[true narwhal]

I have setup stripe-connect in test-mode and I am preparing a first release now.
I have already copied over the stripe-connect webhook endpoint to PROD and copied it's secret to my prod server.. what else do I need to copy / adjust to make prod work properly?

[prisma granite]

Hello everyone. As far as I know there is not localization support for article names and descriptions. How you guys handle this to provide localized position lines inside a invoice for the customer? A article "Subscription L" should be in German for example "Abonnement L". The invoice language support works pretty well for all customer languages, but the article remains in one language only.

[paper roost]

Hi, I have a question regarding stripe transfers and payouts.

[kindred stone]

Hola

Necesito cambiar mi numero de verificación

[hexed coral]

Can I use a Stripe connected account with Shopify by just plugging in my API keys?

[shy copper]

Hi there, say I have subscriptions that are negotiated offline, and I want to input them programatically in Stripe, is there a way to set a custom price to said subscription on the fly, or do I need to create a price object each time?

[shut imp]

Hi there, is it possible to charge a customer for a past_due subscription when they update their default payment method if i have set the retry schedule manually?

[rustic dawn]

Hi! I am not great at coding but I need help just simply adding Shipping Address Collection to my checkput. I have no idea how to "open a check out session". Thank you!

[regal halo]

Invalid payment_method_options[us_bank_account][verification_method]: must be one of automatic, instant, or microdeposits how can I get skip to be accepted? https://stripe.com/docs/payments/ach-debit/migrations#migrate-payment-processor

[grand valley]

hi, question on stripe dashboard: context: we would like to users to process payments using saved payment methods on the dashboard - without being able to enter card data directly. question: is there a role/permission/away that allows the user to process payments without being able to enter card numbers directly?

[hybrid rock]

This isn't really a developer question but I thought I'd ask anyways: I have a client who is a large mortgage broker and they are looking into debt repayment online, I know there are regulatory restrictions because there isn't really a goods or service for the transaction. is this something stripe handles?

[frozen berry]

Hi, very quick question, is it possible to retrieve the last 4 digits of a card used in a payment intent when the payment method has not been saved?

[frozen berry]

ie. expanding, we have a list of all payments made by a customer and want to be able to show them which card they have used for each even if they haven't chosen to save their card for future use

[dusky radish]

Hi, in the Invoice line items when creating a new line item are we able to update the prorations attribute? https://stripe.com/docs/api/invoiceitems/object

[nocturne parcel]

Hello, so ive been able to create and send a invoice but the invoice wasnt sent to the users email for them to pay it, is there another step i need to do?

[true narwhal]

Can I add a payment intent expand when creating an invoice?
Invoice.create(InvoiceCreateParams.builder()
.setCustomer(stripeCustomerId)
.setCollectionMethod(InvoiceCreateParams.CollectionMethod.CHARGE_AUTOMATICALLY)
.addExpand("payment_intent")
.build(), requestOptions);

[woven geyser]

What settings do I need to check/set on our account to confirm that unpaid active subscription invoices will be automatically retried within Stripe when a customer updates their CC payment method?

[terse comet]

Is it possible as a company to add the account information for a connection so they can be eligible for the instant payout? Or does the user themselves have to input that information?

[boreal acorn]

What is the best way to find the promo code (the actual user facing code) used when a subscription is purchased through Stripe Checkout?

[fallen fog]

Hi Stripe Devs. I'm using the Stripe PaymentElement in a react app. In this scenario, I'm creating a Stripe Subscription, with an initial trial period set. I'm finding that when I have a trial period, there is not a value for subscription.latest_invoice.payment_intent.client_secret like there is when I create a non-trialed subscription. However, I need a client secret to load PaymentElement. I tried using subscription.pending_setup_intent.client_secret, but that leads to error when trying to confirm payment from the SPA . Any advice?

[tall crown]

How does the API version in https://dashboard.stripe.com/developers relate to what you set on your stripe server SDK?

(ie.

Stripe.api_key = 'foo'
Stripe.api_version = '2022-08-01'```)

[terse lodge]

I was creating a linked account for Connect in Test Mode. I created everything and it always came back that "external_account" was pending. I had to go into the dashboard and manually add the test bank account for that linked account. Shouldn't the onboarding process let you add the bank account as well? (in both test and prod?)

[cold harbor]

Hi good afternoon or morning,

I have a question regarding the differences between standard and express account in terms of user experience and flow path on our platform. Is this the right place to ask?

Thanks

[ornate topaz]

Hi,

[violet oasis]

Hi Stripe Team, my webhook got disabled. I am still testing and I would like renable it, but I can't find an option to renable it. Thank you

[ornate topaz]

I need help with Stripe Tax, when someone buys a product on my website (integrated with stripe) taxes dont show up

I'm not using any code, just using the stripe integration on my site.

[river raptor]

Is it possible to change default language of stripe connect express to be in the language of the user who is trying to connect OR maybe change the default language to be french instead of english?

[sacred spruce]

To ask real quick, if loadStripe gets called in two different components, will it grab the same instance of the stripePromise or does it create a completely new stripePromise

[open crystal]

I am adding a new Connect Webhook Event that listens for payout.paid. Is there a recommended way to find out which Connected Account (acct_) the payout relates to?

[umbral horizon]

Hi, I have the stripe customer_id and stripe_payment_method_id , any ways i can retreive the credit card that was used?

[half vessel]

Is it possible to force address collection on the payment element please? I see "never" and "auto" as options, so I'm guessing not. If not, is there any other option available to add an address to a customer without having to free-form the fields (and associated national differences) ourselves please? Thank you!

[grave imp]

Yes, you can use the stripe events to grab it right after payment if im not wrong

[hollow badger]

Trying to create a connect login link for express accounts. Keeps on saying the provided key "does not have access to account 'Seller%20Account' (or that account does not exist). Application access may have been revoked."

[ancient sage]

Hi I have one query ... I want to know about the shipping methods ... can i have the dynamic shipping address which can calculate the shipping address as per the address given at the time of checkout ...???!!

[ripe swallow]

Hello Guys, I am facing an issue anyone can help?
I have deleted the customer's card and now I want to add his card back with a different Expiry date. but the system is not accepting it.

[ripe swallow]

@languid tulip @tiny sierra @ember bear

[ripe swallow]

@daring lodge

[viscid crown]

While collectBankAccountForPayment , Stripe is getting permissions to read account list, account balance and transactions

How can we stop this, customers are complaining

[native canopy]

How do I get around the error which requires a payment method for a subscription update to take effect?

[half vessel]

Is there any way to optionally collect address and tax ID using elements? It seems to be built into the no-code checkout page, but I don't see any support in elements (short of the address element beta, which is only one half of the puzzle anyway).

I'm trying to determine if we're just better off using payment links despite being a tech company perfectly capable of using elements 😦

[severe axle]

Hello Guys, i am trying use "confirmSetupIntent" with CardField Component in React Native but this give this error
error: Object {
"code": "Failed",
"declineCode": null,
"localizedMessage": "Card details not complete",
"message": "Card details not complete",
"stripeErrorCode": null,
"type": null,
}

[fiery stirrup]

By mistake, we detached some PMs from their related customer. Is there a way to have those reattached?

[nocturne parcel]

How can i get the url to pay a invoice?

[marble dove]

What if I want to change the price or line items for a different payment method when creating a session object?

[ember solstice]

I am working on a project that uses Stripe webhooks for a subscription. I know that when a transaction bills successfully, I will receive a charge.succeeded event, but will I also receive an event indicating when the next order in a billing cycle has been created in Stripe? If so what event will that be? Will it be a payment intent or something else?

[high aspen]

Hi! I am trying to retrieve all changes scheduled for subscriptions, but I am seeing some of them that have status = active, and regarding Stripe's UI, the subscription doesn't have any changes scheduled. Any ideas?

[split cargo]

Hello

The docs here: https://stripe.com/docs/issuing/purchases/authorizations
say "you can approve or decline the authorization by responding directly to the webhook event (preferred) or by calling our approve or decline endpoints."
What is meant by responding directly to the webhook? We normally just respond directly with a 200 or a 500 for Stripe webhooks. Is that what is meant by "responding directly"? In that case what code should we return if we authorize and what code should we return if we do not authorize?

[glass turret]

Hi folks,

We're still seeing a lot of declines, and could really do with some help. Here are some recent examples:

https://dashboard.stripe.com/connect/accounts/acct_1LcCZUQUIlQQiJrX/payments/pi_3LznO1QUIlQQiJrX0SG96ssY
https://dashboard.stripe.com/connect/accounts/acct_1LcCZUQUIlQQiJrX/payments/pi_3LzpFhQUIlQQiJrX1RLDQYsj
https://dashboard.stripe.com/connect/accounts/acct_1LcCZUQUIlQQiJrX/payments/pi_3LzoglQUIlQQiJrX0q1gGA5I

In each case, we're sending:

• Name
• Billing Address
• Shipping Address
• CVC
• Stripe Radar Session ID

Can you please help us dig in on why these blocks are happening? We have a lot of unhappy customers, many of which are able to make payments on Shopify just fine.
Best,Daniel

[dusk cedar]

Hey Guys,

I am implementing a wallet feature, where my user can pay an amount in exchange of bunch of credits and user it down the line.

I am already using stripe payment, but does Stripe have any wallet kind of feature where I can store and manage these credits?

[limber kiln]

Hello. I have put the email wrong and I can not change it

[normal silo]

Hi Devs,
I am doing a Connect integration and I want to see what it looks like when a connect account has a negative balance then the "debit_negative_balances" happens.
I have a connect account setup with a negative balance, is there a way to force the debit to occur? or do you know what conditions need to happen before the debit will occur?

[frail skiff]

Hey guys,

Is there anyway to pay for an invoice with multiple separate payments? or maybe apply a certain amount to an existing invoice? thanks!

[vocal wagon]

Hola

[hoary summit]

Hey devs, I impletemented Stripe Invoices API and Stripe Connect API in my marketplace platform. Im sending invoices weekly or monthly to customers for services purchased on the platform and I am automiatically paying out service providers daily but receiving an error "[Nest] 3784 - 10/15/2022, 5:11:41 PM [ExceptionsHandler] You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts ". Is there a way to add funds to my Stripe Balance manually or other method in order to pay out service providers while collecting the payments at a later date?

[viscid crown]

Stripe is requesting permission to read all account list , and transactions , And customers are not signing up because of this

[severe axle]

@languid tulip with expo 46 all work fine thanks

[shut imp]

Hi there, how can i test past_duesubscription scenarios?

[vocal wagon]

Hey everyone!

We ran a deal for users to sign up and pay today and get the rest of this year for free. When we did this stripe documentation said the best way to do it was to add a free trial. Unfortunately this has seen us now inadvertently move all those paid and active users who took part in the deal into a TRIAL state. As a result our churn has gone through the roof, MRR has plummeted and basically any dashboard data piece which includes the number of active users (Trials are not considered active)

[robust sandal]

Hey gang quick question is there soemthing that needs to be done to use expandable properties in unit tests ? All the expandable properties that I set right now come in as an empty []

[normal silo]

Hi Devs,
I'm trying to "preview" capability requirements before requesting them (https://stripe.com/docs/connect/account-capabilities#viewing)
The plan was to see what fields were in the capabilities requirements fields, and if there was anything, I would not request the capability until the field(s) were entered.

Looking at the AccountLink.create API docs (https://stripe.com/docs/api/account_links/create), I can't actually specify fields, only "currently_due" or "eventually_due", but if I have not requested the capability, the fields are not currently/eventually due.

An example of this is with my test UK account acct_1Lu4p0Fhm9RsWHkq. Looking at the bacs_debit_payments capability (unrequested), it has:
"past_due": [
"settings.bacs_debit_payments.display_name"
]

As soon as I request the bacs_debit_payments capability, the account goes into an error state where payouts are disabled.
How do I get the connected account to enter the "settings.bacs_debit_payments.display_name" information without actually requesting the capability and locking payouts?

[wind warren]

Hello, given a product id, how does one get all the prices and the available currencies for those prices?

[glass turret]

Hello. I notice that I can pass the same radar_options[session] multiple times when creating different payment intents for the same customer. That's great -- it's exactly what I want, but my question is, will that radar session id ever expire? -- what is its TTL / how long is it ok to keep using it?

[gentle cliff]

Hi Devs, is there a way to identify the Issuer of a card? I can see the issuer name when viewing a customer's card in the dashboard, but the API card object only includes Brand and not the issuer name. We've had some problems with 3rd parties using our site for card testing, all with cards from the same issuer, and we'd like to increase security when a customer attempts to use a card from this issuer.

[vocal wagon]

Hey guys, is there any issue with Stripe at the moment, many of my customers are receiving this message

 
 
We recently identified payments on your Stripe account for CUSTOMER-BUSINESS that don’t appear to have been authorized by the customer, meaning that the owner of the card or bank account didn’t consent to these payments.
 
 
As a precautionary measure, we will no longer accept payments for CUSTOMER-BUSINESS. We will also begin issuing refunds on card payments on November 7, 2022, although they may take longer to appear on the cardholder’s statement. Please refer to your dashboard for a list of the charges that will be refunded. If there are insufficient funds on your account to cover any refunds, those refunds won’t be processed and any outstanding funds will remain in your account .
 
 
If you believe that we’ve misunderstood or miscategorized your business and would like us to conduct another review of your account , please complete the form on your Stripe Dashboard to provide more information about your business .
 
 
      Request further review      
 
 
If you have any questions, you can contact us any time from our support site.
 
Thank you,

The Stripe team```
i mean, they have been operating normally until now, and they are pretty alarmed at the moment.... really alarmed

anyone heard anything about this?

i mean, they are talking about account closure straight away ? what?

[woeful turret]

Mobile Device issues with Financial Connection

[icy quiver]

Hi, before calling the /charge API, is there a way we can know the currency exchange rate?

[misty hornet]

Hi @vocal wagon This server is staffed by engineers and we can't help with account specific inquries. Please reach out to Stripe support thanks.

[vocal wagon]

their chat is off, and its pretty urgent if not critical

but ill guess ill standby until i can reach them throught he phone or chat

[frosty hamlet]

Hey, I need api to verify credit card details. Details I need to verify- if the card is valid, which card is this visa/mastercard.

[tiny wind]

Hi, I am generating checkout sessions and populating metadata on the payment intent and checkout session. Is there a way to also populate the metadata on the payout during the creation of the checkout session?

[icy quiver]

Hi, is there a way we can automate tax collection in the /charge API by providing customer's shipping address?

[timid ember]

Hi any stripe rep still working at this hour?

we have a merchant who reported that there was intermittent failures on the reader today. When reading a card it'll beep but then say Transaction Failed

[vagrant steppe]

battbot

[real wyvern]

Hello, we're testing our Stripe platform integration and ran into an issue with recurring payments in the UK and 3DS authorization requirements.

For automatic/recurring subscription payments where off_session=true, how do we pass 3DS authentication?

[feral sierra]

Hello, i've some product in my local database. Previously, it was connected to another stripe account.
Recently, we changed them to new stripe account. So, currently we've mixed stripe product id from both the stripe account. i would like to create the product which was created on old stripe account to new one.
Currently, i'm using the product retrieve api from stripe, but if the product_id passed doesn't exist in the stripe account, it's stopping the execution.
Which api should i use to check if a product exist in the stripe account. if not exist , i'm planning to create new

[jaunty epoch]

Hi, how do you refund paymentIntent created by a Checkout Session? Is it through Refund and the Charge object associated with the payment intent?

[pallid marsh]

Hello hardcore devs, good day! - On the previous thread, we experienced delays of recurring payment charge on customers, as the Stripe took 4 hours+ to charge/finalize from initial generated invoice drafts.

We now have a follow up question. Assuming subscription object is active/trialing - and the billing-cycle-anchor is about to due. What would be the status of subscription object at the very moment Stripe generated the new invoice (draft, not finalized yet) attached to that subscription object - waiting for it to get finalized?

Here's an example scenario flow: We need to know the correct value for State 2 > Subscription Object status

State 1:
Date: 10/31/2022 @12:45PM
Subscription Object Status: Active
Invoice Status: Finalized (Paid)
Recurring Billing Cycle Date: November 1, 2022 @ 9:00AM

Event Sequence: @11/1/2022 9:00AM
Stripe Start To Process Recurring Charge for the Subscription Object
Stripe Creates new Invoice flagged as Draft
Stripe Attached the newly created Invoice (draft) to subscription Object

State 2:
Date: 11/01/2022 @9:15AM
Subscription Object Status: ?
Invoice Status: Draft
Recurring Billing Cycle Date: December 1, 2022 @ 9:00AM

State 3:
Date: 11/01/2022 @3:45PM
Subscription Object Status: active
Invoice Status: Finalized (Paid)
Recurring Billing Cycle Date: December 1, 2022 @ 9:00AM

[wise fiber]

Can any one please help ..?
I'm getting payment intent error in stripr react native sdk in specific device

[normal silo]

Hi Devs,
I'm trying to enable Klarna for a connect express account and it says "Your account needs approval to request the klarna_payments capability. If you would like to request klarna_payments, please contact us via [e-mail]"

I notice on the Klarna page (https://stripe.com/docs/payments/klarna) it says: "By default, Stripe doesn’t currently support requesting klarna_payments via the API. To enable klarna_payments via the API, contact Stripe support."

Does this mean I have to contact support to add klarna to my platform account, or does it mean I need to contact support for each of my connected accounts?

[scenic swallow]

Hey Devs, When trying to Subscribe with 3DS test cards API returns the status of required_source instead of required_source_action ?
This never happened before, until now API always returned required_source_action
Couldn't find anything in the docs for how to handle required_source status or Could there be a mistake in while making a Subscribe API?

[thorny breach]

Hi Team, for googlepay integration. we did launch successfully, and once made successful transactions . But suddenly failed while you could see the error msg as below. we change to antoher device but still met the same error. Could you help check?

[tulip hornet]

Hi, i am facing issue with webhooks. I have a node server listening for webhook api calls but that server is proxied by cloud flare and there is security rule of allowed counties there are only two countries allowed to send request to our server. But stripe webhook is coming from another country to server is blocking the request. Is there any option to select from where webhook will be called or any other option thanks. I can't allow more countries.

[somber raven]

Hi Everyone, we are busy integrating stripe connect into our platform. When a new user signs up to become a seller, the account.updated webhook event with the account object does not have an email associated with it, even when the user adds an email. Is this only because it's in test mode or are we missing something?

[meager axle]

Hey there,
I need to block all 3D secure cards to use in my app.
So from where I need to add rules? And I also didn't found a way to make this rule.
Can anyone help me with this?

[echo coral]

When try to pay with Alipay got following error

The currency provided (hkd) is invalid. Payments with alipay support the
following currencies: cny

req_RWopixkoawvx2b

[mossy mango]

Hi, guys! We want to listen to the payment_method.automatically_updated webhook. But don't see it either in the dashboard or in the CLI. How to test this webhook correctly? Thanks!

[versed stump]

Hi Guys, How do I make my own price without the Priceid? for the checkout

[kindred pine]

Hi! Easy question: We have custom connected accounts... Could we get the tax_id querying a commerce?

[light rune]

Hi! I want to test my webhook in local using cli but keep getting 308 error. where to start debugging?

[vocal wagon]

Hi everyone, I added a redirect url to confirmPayment -> confirmParams, but when I am redirected the URL it shows payment_intent, payment_intent_client_secret and redirect_status. I don't think that's what I want. Is there a way to redirect without these params?

[shadow willow]

Hello, quick question - where does the metadata attached to a checkout session go? Also, is it possible to attach metadata to a new customer on checkout?

[merry cypress]

Does anyone here have information on when it will be possible to refund line items from the Order via API calls?

[bleak quartz]

Hello, how can I apply promo codes on an existing subscriptions? I know how to use them while I'm creating them, but can't seem to find out how to use them on which that already exists.

[pastel mountain]

Hello i am using stripe checkout for subscription.
I also offer my customer discount through promocode.

Now i have requirement to show customer payment history

Hello i am using stripe checkout for subscription.
I also offer my customer discount through promocode.

Now i have requirement to show customer payment history,
It should contain below info

1. Total cost of product
2. Actual amount paid by customer
3. invoice reciept

I am using checkout.session.list , also expanding subscription field.
What i am missing is invoice.
How can i get all in one API

[radiant pelican]

Hi guys, I have a couple of questions according to integration:

1. could we make all fields required in express connect like here https://connect.stripe.com/setup/c/acct_1LzzKCFgZrzd866d/2bSgD5fQOLj8
2. is it possible to start the edit session within express if we already have a connected account

[round radish]

Hi guys, i am new in her. I asked Klarna but they told me to talk with stripe. I have been using only klarna checkout and now i want to connect stripe to my store. Can i use stripe together with klarna checkout or do i have to use klarna as an alternative payment option for this to work?

[exotic flint]

I am struggling to see the graduated pricing tiers using the python stripe api version 4.2.0. I can pull the Price object, but it doesn't seem to have any tiers.

[balmy gale]

Hello, I have integrated Stripe Terminal SDK for client-side (https://stripe.com/docs/terminal/payments/setup-integration?terminal-sdk-platform=js#connection-token). Also have ConnectionToken setup to provide a method as callback while doing the SDK initialization. On initial load of my app, I discover the registered readers which calls the token callback. Now, I have one issue in the below scenario -

1. Readers are discovered, in network tab I see two requests for stripe (generate_pos_rpc_session, readers).
2. I choose a reader, connect to it, collect payment and process that payment successfully.
3. Now, when doing this process again when I try to discover readers again, generate_pos_rpc_session fails and says "The Stripe Terminal ConnectionToken has already been redeemed."
4. But, still discovers readers with readers request.

Question - In pt 3, stripe SDK should itself use the token callback and get new token before discovering readers ?

[carmine hedge]

I am using STPFakeAddPaymentPassViewController for adding card to apple wallet.
Can I use ```
addPaymentPassViewController(_ controller: PKAddPaymentPassViewController, generateRequestWithCertificateChain certificates: [Data], nonce: Data, nonceSignature: Data, completionHandler handler: @escaping (PKAddPaymentPassRequest) -> Void)

in test mode also?

[fickle zodiac]

Hi, I created a subscription in stripe dashboard and the invoice was paid. But when I go to customer portal the update plan button is not visible.

[broken wren]

Hi, I am trying to test my stripe connect setup by creating a connect account as a test. Do I need to go through the whole activating process?

[left basalt]

Hi, i am creating a membership marketpalce app, i have enabled them to create product with a price, and then a checkout session (subcription) and let their customers manange them with a customer portal. i have a couple questions, i want to take a platfrom fee using direct charges would i do this by adding the para payment_intent_data[application_fee_amount].

[steep flax]

Hi there, I just set up my Stripe webhooks in my production environment but I receive a forbidden response when Stripe tries to send the webhook on my endpoint because is blocked by firewall. Can you please send my the set of IPs so that I can white-list them on my end?

[graceful niche]

hello
could somebody open this thread please : https://discord.com/channels/841573134531821608/1037359615672848466

[solar jackal]

hello i have to integrate stripe for UAE country i have one doubt how i can create connect account for company from this api https://api.stripe.com/v1/accounts

what fields are required for company type connect account.

[weak chasm]

Hi Guys, I am Integrating the Stripe Payment gateway on Magento v2.3.0 and have a query about how to enable a non-seamless payment gateway.

[urban summit]

Hi there, asking the community if some has already worked with golevelup/nestjs-stripe, i've opened an issue if you forsee something 🙂 thx.
I've opened an issue here https://github.com/golevelup/nestjs/issues/525

[charred cape]

Auto generate invoice?
We sell SaaS to large corporations. When someone places an order, they need to be able to download an invoice for the order, and email it to their amounts department. Is this possible?
We currently use Stripe, PayKickstart, WordPress, ABP.io identity manger for our SaaS backend.

[pastel mountain]

I am using paymentIntent to fetch all payment history

[peak mica]

hello, would like to ask if stripe supports debit card payment from the buyers side? thanks

[vocal wagon]

Hi all. I've just moved server to a new AWS instance and I'm suddenly getting a lot of CORS errors in my console. Can someone tell me what I should have included in my 'script-src'? I currently have: https://stripe.com/, https://.stripe.com/, https://.stripe.com/*, and https://js.stripe.com/ but I'm still getting warnings.

[fossil perch]

hello i need help because i did payment on stripe with apple pay and not receiving it

[frank cloak]

how can i find out the types for each of the event types data objects?
some of them are easy to catch, but like let's say for the following:

case 'subscription_schedule.canceled':
        const subscriptionScheduleCancelled = event.data.object // What is the type of this object? is it Stripe.SubscriptionSchedule?

        break

is there a place in the API doc to read all the types?

[velvet berry]

Hi, one question about subscriptions: when will I receive the invoice.paid event for this subscription? https://dashboard.stripe.com/test/events/evt_1M00x7ClDK2O5WMjb5hQv6tb

[empty night]

Hello Stripe! We are using Stripe Connect (Standard) and are encouraging accounts in several countries to turn certain payment methods via their settings. We want to give a heads up when important methods are not turned on yet (like iDEAL in Netherlands or BLIK in Poland). Stripe seems to know this (it's at least mentioned in the copy), do you also provide a list op capabilities or payment methods common for a country via the API or such? Then we can automate this instead of keeping a list ourselves. Thanks in advance!

[vocal wagon]

Hi , we want to know how to get api for payment status

can someone help on how to get card payment status via stripe api to our application

[fallen elk]

hello, we are using subscriptions and we have added description to each customer (ex. subscription #12345).
however, the customer description field is not visible on the Payments>Subscriptions table. Can I make the subscription description field be visible from the list of subscriptions? thanks!

[true stirrup]

Hi there!! I want to update the Run Payments with Stripe extension and I am wondering if a user pays something at the exact time that I update, is there a problem?

[coral shoal]

Hello everyone. Can you please send me to the documentation so I can read up on how to payout multiple connected accounts at once. If I were to have a shopping cart with 5 different express connected accounts, and once the checkout flow is successful, to payout those accounts.

[ruby loom]

in https://stripe.com/docs/js/setup_intents/confirm_card_setup on success it returns "result.setupIntent: the successful SetupIntent" but this has the customer object missing which according to https://stripe.com/docs/api/setup_intents/retrieve?lang=php customer object should exist. does this means on confirmCardSetup the setupIntent does not includes the customer object only when we execute a Get request on setupIntent the customer object exists?

[pulsar sage]

Hello Everyone,
I am using payment elements in my project and I want to change the country of payment element after it's loadad.
Is it possible?
Thanks

[cerulean pine]

:question: @fallow cave Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[pastel mountain]

hey I have subscription_id, using this id i need to fetch the billing information.
Suppose a customer is in between the reccuring subscription cycle.
Suppose customer have subscribed to product cost 1000 on 1 oct 2022, and he subscribed to monthly cycle.
Now suppose on 3 nov 2022 i want to know how much amount customer have paid on the start of billing cycle that is 1 nov 2022

[bronze oasis]

hi, have a question about connected account: is there a way to check using API that particular connected account is able to receive payouts?

[drowsy flame]

Hi guys!
I need some help here.
I need to let the user enter a promo code, that's easy. But what I can't find how to do is to get from stripe the price before and after the promo code, to show it on screen. My customer has a couple different price ids and promo codes so on their site the pricing should change depending on whatever price stripe returns for the price id and promo code. I appreciate any help here!
Thanks

[left rain]

Hi guys, facing an error on apple pay can u please help, it was working fine just 2 days ago
{ "code": "Failed", "localizedMessage": "Failed to ceate Apple Pay summary item. Expected typeto be one of 'Immediate', 'Recurring', or 'Deferred', but received: null", "message": "Failed to ceate Apple Pay summary item. Expectedtype to be one of 'Immediate', 'Recurring', or 'Deferred', but received: null", "declineCode": null, "type": null, "stripeErrorCode": null }

[high spindle]

I am trying to use Stripe Terminal. I have been added to the beta program for server-side integration, as I am in the UK. However, I am still getting the reply "The server-driven integration is currently only available in certain countries. For more information, see https://stripe.com/docs/terminal/choosing-reader-and-integration#availability." Any ideas? Example paymentintent is pi_3M02n7L4KF1uRfCk1ENPcjHE

[split nymph]

Is there a good / suggested integration for gift cards and referrals?

[rigid stag]

Hi! Stripe issuing: when someone tries to complete a payment with a Stripe card, is there a way to know the payment got rejected by the merchant, meaning authorization request was not received in Stripe?

[vocal wagon]

Hi everyone. New to this discord channel. I need help with regards to adding a terms and conditions tick box and a "Agree to the contract terms" box before a clients pays. How can I do this?

[half vessel]

Morning all 🙂 Is it possible/acceptable to iframe the customer portal?

[vague pecan]

Hi Stripe,

We want to introduce a backup card functionality for the subscription model.

Use Case:
- Any customer first time subscribe in our system AND then they can access the system
- System is allowing add multiple cards via stripe elements
- We will add the button "Mark As Backup" to each added stripe card. AND the system allows only one backup card. The rest of them are saved cards.
- That means One default, One Backup card, and All other saved cards
- When a payment fails when renewal happens THAT time we want to deduct the subscription amount from the backup card AND For the next renewal, we want to deduct the amount from the default card

Can you please let me know how we can achieve this functionality through API integration?

[vocal wagon]

Hello. We noticed an issue with addresses. When user updates address on customers portal and initiates new checkout, old address is still displayed on the checkout. How can we solve this?

[eager hill]

Hey! What's the best way of getting all of the customers from my account via api call? I have around 400ish.

[vagrant steppe]

SuperFedz

[wintry furnace]

Hi! I'm looking for an example of how to use this : https://stripe.com/docs/js/element/events/on_change?type=cardElement#element_on_change-handler-empty
I want to check if an input is empty and show a validation message before clicking on the button for submit. Thanks

[snow marsh]

// Create an instance of the card Element.
    var card = elements.create('card');
     card.mount('#card-element');
// Handle real-time validation errors from the card Element.
card.addEventListener('change', function(event) {
   var displayError = document.getElementById('card-errors');
   if (event.error) {
       displayError.textContent = event.error.message;
    } else {
       displayError.textContent = '';
    }
}

maybe it could help .

hello! i am trying to get element form field like this

var e = document.querySelector("[name='cardnumber']")

but it gives me null. is there a way to get element's form fields?

[hasty dove]

are credit card transaction fees documented here inclusive or exclusive of VAT https://stripe.com/gb/pricing

[stiff inlet]

Hi there,

We are using stripe tax.
Is there any easy way of getting (either via api or better via stripe dashboard) a report where we can see:

• date
• source_id
• gross
• fee
• net
• tax_rate (e.g. 0.19)
• tax_amount

At the moment we have to download 2 different reports in the stripe dashboard and merge them via vlookup, because the default payment export does not contain tax_rate and tax_amount (1. Report: Payments, 2. Report: Stripe Tax)

Thanks in advance 🙂

[raven ocean]

Hi, is it possible to create a single Payment Link but pass a value to it, to dynamically change the value of the payment required?
I am looking to use Stripe Payment links for a Quoting process, the quotes are generated and on the email to the customer, i want to include the ability for them to pay for it but each quote will be unique.

Alternatively, i guess i could create a Payment Link for each quote but i'm conscious that would generate hundreds (possibly thousands) of links every month.

[thorny stream]

Hello 👋

We are using Sepa Direct Debit payment method,

For several months now we are benefiting from SEPA DD chargeback mitigation measures for merchants (https://support.stripe.com/questions/sepa-debit-chargebacks-faq)
We understand that you are blocking transaction with high risk of chargeback, thanks to a score computed with the transaction history of the IBAN and other parameters.

Would it be possible to know in advance if an IBAN is at high risk of chargeback?

This way we could prevent our customers that they need to update their payment method before we actually try to charge them,

Thanks for your help 🙇‍♂️

[pulsar sage]

Hello Everyone
How can I update payment element from the jS? Is there any method for that?

[silent sonnet]

hi guys, i am having problems with retrieving paymentIntent Object paid by Stripe Card Reader, i am using node.js as my backend. i am able to retrieve regular paymentIntent but not the card reader one this is the code copied from stripe doc app.get("/retrievePaymentResultiPad", async (req, res) => {
// console.log(req.query.name)
try {
const paymentIntent = await stripe.paymentIntents.retrieve(
// req.query.name
'pi_3LzimBAnxaVNkV1L06lPrgBB'
// "pi_3Lmf4RAnxaVNkV1L03w5e2FQ"
)

} catch (error) {
console.log(error.body)
console.log("there is a problem")
}

});

[rough grove]

I've asked this before, but wanted to try asking again in case someone might know. I'm looking at stripe raw data, which is being imported through a native integration from stripe to redshift. I'd like to calculate active number of stripe subscribers at a point in time historically. so for example the number of active subscribers on 11/1/2022. by active i mean the number of subscribers that would've shown up as status='active' on that day. looking from the present there can be people who have cancelled since and were active on that day. but i've accounted for that. i'm mostly trying to understand how to integrate past due and free trialers in the calculation as they would not come up in status='active' but i guess can currently be active at present state. any advice would be appreciated

[woeful turret]

Having issues with Financial Connections on Mobile Devices only. The final confirmation page (Where you click DONE) does not display to mobile users, and thus they cannot complete the process (meaning the bank accounts are not saved to the customer object or passed back to the CLIENT in the response)

[vocal wagon]

Is there a way to mark a connect account's invoice status to paid via API like seen in the dashboard here? For some reason, I can't seem to find anything online

[empty night]

Hello Stripe. For statement descriptor only Latin characters are allowed (and some other character and length restrictions). I do see Ƈ for example is accepted, is the descriptor limited to a specific charset? Would for example ISO_8859-1 work?

[outer bison]

hi, how can I specify that I would like for our platform to pay Stripe fees rather than have it taken out of the total that my connected accounts receive? we use checkout sessions for the payment from our customers to connected Express accounts. we set transfer data so that the payment ends up with in the Express account rather than our platform

[keen burrow]

Hi everyone. Is it possible to limit API calls for certain queries? like disallowing refunding past charges, canceling subscriptions, deleting saved customers, etc.? The reason is I've been asked to share API secret key with a prospective technology partner. I appreciate your response.

[vocal stump]

I received an email saying I must enable automatic tax collection. This is not a free service as far as I understand, and I don't need it. Am I being forced to pay extra for this?

[restive sedge]

How to add UPI payments,Gpay,apple pay, Sepa direct

I have turned on everything from stripe dashboard but it only shows card and Us bank account payment only.

''' 'price': pd.priceId,
'quantity': pd.quatity,
'mode': 'payment',
'line_items': [
{
'price_data': {
'currency': 'usd',
'product_data': {
'name': 'Wallet',
},
'unit_amount': totalPrice,
},
'quantity': 1,
},
],
'success_url': 'https://success.com',
'cancel_url': 'https://cancel.com',
'''

[coarse oak]

Hi, i have a question about web hooks for connected accounts. From what i can see i am not able to filter for wich connected accounts i would use web hook. I have multiple servers and all of them are connected to our platform account so i need somehow to recieve web hook event on another ip address depending on connected account

[obtuse crown]

hi, quick question, when creating checkout session, is it a bad idea to return the url to the frontend. or should we do a redirect 304?

[glass prism]

Good morning. We've been gated for early access to test out the Terminal Hardware Order APIs and have ran into a few things we need some assistance with. We also have a few questions that need answers so we know how to properly plan when the new APIs become GA. We were advised to bring our findings and questions regarding these APIs to Discord for faster responses. First off, we have developed a merchant platform using Connect Custom. So, every merchant has their own Connect account under our corporate account but never access Stripe directly. Once your APIs are GA, our merchants will have the ability to purchase terminals directly from our site since they will never have their own login credentials at Stripe, otherwise they could order hardware from their Dashboard at Stripe. The docs for the Terminal Hardware Order object shows payment_type as an enum with values monthly_invoice, payment_intent, or none. However, the Create Terminal Hardware Order API only supports monthly_invoice. Question 1. Who will receive this invoice? Will it be us, the platform, or will it be the merchant that placed the order? Question 2. Are there plans in the near future for the Create API to support a payment_intent as indicated by the object itself? If the API will support a payment_intent before going GA, we can add a payment form to the shopping cart on our platform that allows our merchants to pay Stripe directly for hardware orders. If the API will only support monthly_invoice for the foreseeable future AND that invoice will come to us, the platform, then we can add our own payment form to our shopping cart, have our merchants pay us for their orders, then we will pay Stripe when the monthly invoice arrives.

[sterile breach]

Is it possible to forward-to in stripe-cli to 2 urls?

[lilac bay]

HI folks. We tried req_lnCqOSIhVKvtC3 earlier trying to create an Express account, but got the response Stripe currently doesn't support currency gbp with country US. Is that because I mistakenly set the 'default_currency': 'gbp', arg, or is it because our account is in GBP and people in the US cannot have Express accounts linked to our account who's main currency is GBP?

[versed stump]

Hi Stripe Team, I dont know why I get a Synrax error because of a ":"
this is my Code:

    document.getElementById("checkout").addEventListener("click", function(){
        stripe.redirectToCheckout({
            lineItems: [
                [
                    price_data: [
                      product_data: [
                          name: 'testname'
                      ],
                      unit_amount: 1,
                      currency: "chf"
                    ],
                    quantity: 1,
                  ],
                ],
                  mode: "payment"
        });
            
            successUrl: "https://example.com/success",
            cancelUrl: "https://example.com/cancel",
        }).then(function(result){
          
        });
    })

[coral briar]

Ive taken a payment using a wordpress plugin but the Stripe payment status is "Payment Pending" - what does that mean? Is it something to do with Stripe or the Plugin and how can this be resolved so thta payments are processed instead of pending?

[left basalt]

Hi, is it possible to have a waiting list linked to subscriptions that have a quantity?

[lapis spindle]

Hiya, I am trying to create an invoice after creating a line item via the API. In most cases this has worked fine but for one specific line item im creating (the only thing that differs is the name and amount) it is not being pulled into the invoice, any ideas?

[magic smelt]

Hello, I am setting up a new account on Stripe for connected account payouts. I defined a default payout setting for every month but it is not applying on new connected account. New accounts are starting with 2 day payout. Is there an API setting I am missing?

[random berry]

Hi! I'm trying to apply a coupon to a newly created subscription, but I am getting a resource_missing error saying that the customer does not have a default payment set up. Is there any way to apply the coupon to the subscription before the customer has a payment method?

[muted star]

Hello we are working on a shopify app and checkout with the Storefront API from shopify. We've been using Stripe for other things and would like to tokenize payment through stripe and pass on that token to shopify. We contacted shopify that indicated that we would need PCI DSS compliance or leverage stripe. I'm looking at the documentation and it seems we need to do a stripe connect. We connect video to payment and don't want to be the merchant of record. Would that mean that we would become the merchant of record if we use stripe connect? any thoughts?

[delicate gull]

Hi there) Thank you for your product.
I'm trying to connect bank account using Financial Connections. In your docs I read that for connecting account I need to use Stripe.js UI library with data received from Stripe financial connections session api:

const session = await stripe.financialConnections.sessions.create({
    account_holder: {
      type: 'account',
      account: systemUser.accountId, // stripe account id
    },
    permissions: ['transactions', 'ownership'],
  })

  return {
    clientSecret: session.client_secret,
    sessionId: session.id,
  }

But I can't find how to use Stripe.js UI with this session id and session client secret. Could you please provide link to example?

[fleet sable]

Are there plans to support ** application_fee_percent** (not amount) for one-time checkout payments. This came up recently as we were trying to take a percentage of one-time orders, but we're using checkout and do not know what kind of discounts the user is going to enter. We want the amount to adjust based on the discount as well.

The only workaround I can think of is create the checkout session, and on the success handler, compare and see if there was a discount and potentially refund part of the fee or transfer to the connected account

[vocal wagon]

Hello there! We have implemented a feature for users to switch from monthly to annual subscription. We have payment behaviour :allow_incomplete so that cards that require 3DS approval can be handled. We have the automated email setting on , but users are not receiving any 'Confirm Payment' email. So the subscription remains in PAST_DUE.

[drowsy kindle]

Hi Stripe Devs. I have a client that is moving away from their previous connected app (Bold Memberships) to our platform. When we revoke access to the Bold Memberships app will A) The Stripe subscriptions created from Bold will remain intact and B) the platform fees associated with those subscriptions will no longer be added? Thanks

[narrow pebble]

Hi - I have a question about errors I am receiving on subscription payments. Is this the place to ask?

[quaint badger]

Hey all, I had a question about the use of the coupon/promotional code API. My manager seems to be convinced that these codes can be applied when doing payments outside of the checkout api (create the payment intent and finish using stripe elements on our site). I haven't been able to find anything that suggests that you can do that, can you? And if you can't, is there a way to mark redemptions on a code without actually using it in checkout? Thanks!

[next galleon]

For my stripe invoice i want to change logo, but when i go to branding settings its throws me out back to dashboard

[crystal cloak]

Howdy! I am currently thinking about implementing a gift credit system. A customer could buy a code of X$ in a physical store and apply it to his order. I use stripe checkout. We sell subscriptions and one-time products. My understanding is that stripe checkout only allows one coupon per transaction, so if there is a sale, a customer would not be able to use their gift code at the same time. What options do I have?

[split cargo]

Hello

I'm trying to get the issuing_authorization.request event triggered to my localhost. I'm using Issuing with Connect, so I triggered the event via the Stripe CLI with the --stripe-account flag to simulate the event for that connected account like this:

stripe trigger issuing_authorization.request --stripe-account=acct_1LsqXMR8qpTsTbw8

That account has been topped up and has more than enough in it's Issuing Balance to cover the charge. I also checked here: https://dashboard.stripe.com/settings/issuing/authorizations
that the Connect authorization webhook endpoint is set to the default in test mode which is: https://stripe-cli-internal-placeholder.stripe.com/

Despite all this the issuing_authorization.request event does not come through locally. I do get the issuing_authorization.created event and some others. For example: evt_1LzsWdR8qpTsTbw8TbW5yaL5

Yesterday pgskc was able to get the issuing_authorization.request locally so I'm wondering why I cannot get it.

As a work around I tried triggering the event with code as described here: https://stripe.com/docs/issuing/testing?testing-method=with-code

but that didn't work either. Here are the events triggered after I created the uncaptured PaymentIntent:
[evt_1LzuDXR8qpTsTbw8r3fk4fdz]
[evt_3LzuDVR8qpTsTbw801YB2C4e]
[evt_1LzuDYR8qpTsTbw8TgbzpUp9]
[evt_3LzuDVR8qpTsTbw80NYyqNbE]
[evt_3LzuDVR8qpTsTbw80SsG6S7I]

Any help on getting the issuing_authorization.request event to come to my localhost would be greatly appreciated.

[cobalt trench]

👋 Hi! I have a question about payments on invoices created outside the subscription flow.

Here is the issue, we have a subscription scheduled to be cancelled at the end of the billing period. At the end of the period the subscription ends and Stripe issue the event, we process the webhook and we do calculate the metering of one of our products in order to charge the customer if there is usage. Since the subscription has ended we do create a new invoice (create/finalise/pay), however some of our customer do not get charged since the invoice remain open.
I do wonder if that could be caused by the 3DS ?

[narrow pebble]

I figured this out if you woul dlike to know what it is?

[balmy sun]

Hi, we got «"message": "UnknownApiErrorException : An unknown error occurred",» and error 500 between 11:30 and 11:40. How can I have more information on the error?

[vocal wagon]

Hi, I have a question about 3DS using confirmCardPayment (stripe-js), is it possible to create an iframe with a close button? I have created an iframe with a close button but after closing the iframe and reopening the 3DS iframe again it redirects to the return_url without completing the 3DS authentication.

[sand scroll]

Hey, question. I'm using the checkout session here: https://stripe.com/docs/api/checkout/sessions/create. I want to create a checkout session for a customer in the platform account, but use a product in a connect account, so I can contribute the sale to the connect user. So far, it can't find the connect acct product. No product exists. I'm thinking I can't do this. If not, how will be the best way to charge a customer in the platform account and contribute the sale to a connect account?

[vocal crane]

Hello, My question is - is there a way to identify a product that has a limited availability window? For instance, an Early Bird special that runs for 5 days. How would I set that up so the product would generate an error or not process after the end date?

[vocal wagon]

Hello, I'm using Stripe Elements with React and I want to know if I can limit what countries the user can select on the form ( for example I only want to have Brazil on the form field ), and how exactly I can collect addresses I'm a bit confused with the API Docs, does someone have any example code of an server code that collects addresses with stripe?

[proven crater]

Hi devs help, we're attempting to collect payment & save customer card details on Stripe using Apple Pay. The question is, we have some promotion and some users won't be paying anything ($0 charge). We're using PaymentIntent for that and seeing some very weird thing. We are also using 3D secure... When paying with apple pay, the first screen appears and asked for $0, however it still attempted to charge the full amount of money... I'm guessing it's because PaymentIntent cannot be $0? Would you mind giving us some direction how to resolve this issue please?

[vocal crane]

So short of coding it, I would have to manually go in and tweak the system or eliminate the Early Bird price and enter the regular price , right??