dev-help

[crystal ocean]

It won’t let me do my two step authentication

[vocal wagon]

Hello, I have 1 price with 90 free days but when I pay, it does not count these 'free' days

[slate crypt]

I want to give customer credits in stripe when I receive cheque from them because some of them want to pay by cheque. Is using credit a good practise? Anything I should be careful about? Stripe supports paper check only in US, so I can't use it.

[torpid narwhal]

Hi, it says my stripe account was deleted. When I try to get to the support page I can't even do that because of the error code. Please help I have a few payments coming in and I even got a payment yesterday. I also didn't delete my own account.

[wooden cradle]

Cool demo for Express, guys https://rocketrides.io/. How would it work when users already have an account in Stripe, should we always create accounts for users, even if they already have one? Is it possible to connect existing Stripe account (as it works with Standard Stripe Connect where users just log into their Stripe accounts providing normal Stripe login + PW)

[cold osprey]

Hello, in some cases (when the amount is less than 0.50 usd) when i create the subscription it shows up as paid, and i can see that in the next cycle it charges the amount from the first cycle until it goes beyond 0.50. is there any way to identify this behaviour in the subscription data or latest_invoice field?

[true narwhal]

If I send out money with Stripe connect (Express) via a Transfer - how long will it take - minimum - maximum - until the customer gets a payout to their physical account? Did I read it correctly that in some countries like Brazil that might take up to 30 days?
How could I speed this up? Maybe by doing a direct payout? Or is that not advise (and why?)?

[wooden cradle]

How to predict what questions would we have in our Stripe Connect Express onboarding? We are launching in France, https://stripe.com/blog/connect-express-onboarding in this blog post there are more fields than demonstrated on https://rocketrides.io/ 🥲

[real bloom]

Looking for some help updating a subscription.
Our scenario is this:
On 1/1/2022 --- customer starts a "Standard" tier subscription for $1000/year
On 4/1/2022 --- customer decides to upgrade to a "Premium" tier subscription for $2000/year

Our hope is that we could update the subscription date to 4/1/2022, and immediately charge them $1,250.
That $1,250 comes from: 1 Full Year at $2000/year. minus $750 (9 months CREDIT of their $1000/year subscription)

Their next invoice would come on 4/1/2023 for $2000

Is this possible?

[rough grove]

hello. how can i figure out, through the stripe api database, how many people lost access on a certain day (either through cancellation or through subscription ending)? i'm looking to filter on a field to find out the number for that date

[steep flax]

Hi there. I want to preview the invoice after adding a new invoice item with prorations. But I don't want to preview the entire subscription invoice amount but want to check the amount only for that specific added subscription item. So for example if my subscription plan cost $100 and in the middle of the billing cycle I try to add a new subscription item that cost ($50) but since we are in the middle of the billing cycle, the customer would be charged $25. I want to preview that $25 amount. Is that possible?

[tardy jungle]

I have a question, we increase our subscription / product price by a percentage each month. Currently when a user subscribes they are locked in at their current price. So when they renew they are not renewing at the new price increase. How can I set it up so when users renew they are auto renewed at the new price (which we switch to default).

[maiden thorn]

Apparently I cant list Sources through the API: GET /v1/sources. What is the alternative if I lost Source IDs from my database?

[vocal wagon]

Hello, is it not possible to get the free days of the price using the api?

[sullen kayak]

Is there a way to search customers by a Metadata value?

[glass valley]

Hello, I was wondering if there is a way I can check if my connect account is ready to use once it is setup. I want to show the card payment option once the stripe has verified the connect account

[hidden cobalt]

A little confused with Stripe connect onboarding using the Onboarding page flow, looking for some advice on what to do once I have the account info, the docs/examples show creating a new account with type "standard, but is this only if the user doesn't have a stripe account already? what if they already have one? What i have so far accounts for me trying test connect with one of my accounts so I have the account already and an getting back that account info server side, but am unsure what to do next

[last yew]

Hey Stripe team, when accessing the "price" object from the subscription object, it lives in an array of items.data . Will the price object always be accessible as the first element of that array ? E.g -> items.data[0].price ?
https://stripe.com/docs/api/subscriptions/object

[sullen kayak]

is it possible for stripe (react) Elements to show customer's saved payment methods for a payment intent?

[wheat nymph]

I am having an issue where google pay keeps loading cookies while I am trying to make a test transaction on my site and it is blocking my stripe payment from going through. I have cleared cache and cleared cookies and it still tries to load google pay, we do not have google pay activated in our stripe account

[drifting hollow]

Hi there, we have a connected account where on the bank statement of the customer who purchased it is showing our platform account name and not their name. how do we fix this?

[grizzled mortar]

I am trying to install the stripe stuff to start coding for Stripe Connect, but I keep getting this error. What do I do?

[glass valley]

Is there a login link to redirect customer from our platform to Stripe Dashboard with standard mode?

[steep flax]

what is the default proration_behaviour for the subscription?

[wintry hawk]

Query: I'm working on our tax integration, and the basic requirements are in place: have an address or some equivalent on file, enable tax, have registrations.

The issue is for a subscription item, I accidentally set the tax parameter to have tax inclusive, instead of exclusive, as intended. Since that flag can't be changed, the next best option is to create a new price, but I want to specifically retain the API id. So tldr; can I actually do this?

Thankfully, this is only in our test environment; I've made it abundantly clear to the rest of my team to ensure tax is exclusive when we move this to production.

[sage pine]

I'm working on an app to help businesses better understand their revenue. I would like to call the Stripe API on behalf of those businesses. I've considered asking those businesses to share their API keys directly, but I hope there is a more secure way to connect to stripe. It seems like Stripe Extensions were the right way to do this, but since that product has been discontinued, where can I find OAuth integration steps for stripe?

[dim island]

Hey Stripe devs, can i create PaymentIntents against PaymentMethods created using the older Sources API?

[dusk hemlock]

Does anyone know if the integration model works with installments for Brazil?

I applied the code on my site but when performing a purchase simulation in the integration model, the installment does not show. I already changed the code, activated the functionality through my portal and it still doesn't work

[maiden wadi]

Stripe: Argument "paymentMethod" must be a string, but got: undefined (on API request to GET /payment_methods/{paymentMethod}) <---- This is the message I get in the debug area.

Can any one help me out on this? I'm getting this after tapping the Apple Pay button 😩

[odd plover]

hi, can i integrate MSI in PaymentElement?, i followed this guide: https://support.stripe.com/questions/como-integrar-meses-sin-intereses-via-payment-elements?locale=es-419#:~:text=Stripe solo ofrece Meses Sin,tarjetas corporativas no son compatibles, and didn't work.

[polar hedge]

Hello, could someone provide the docs or steps for the proper way to attach a us bank account to a customer, and verify it? I have a lot of confusion around the old source/charge objects, so clarity would be appreciated

[sonic river]

Hey team, hows it going?

I was wondering if there's a way to manually trigger an Event? For instance, I want to trigger payout.created Event.

I tried creating a Payout via API, but no Event was triggered. Btw, I have already set Payout Schedule option as Manual

Any help is appreciated. Thanks.

[pallid canopy]

I need to send a test event to a new webhook endpoint. I think this could be done at one point, but I don't see a way of doing it now. Does this still exist? For context, I'm using Bubble with Stripe, and Bubble needs Stripe to send a test event to initialize the webhook on its end.

[cerulean kestrel]

I've done making StripeCheckout , i need a response either the transaction succes , denied or fraud. How do i get the logs of all activity for that ? thank you

[polar hedge]

Sounds like you need to be using webhooks

[vagrant steppe]

SatriaRizali

[left sorrel]

Hi I need help https://stripe.com/docs/api/payouts/failures How i can detect failure_code when create payout or when process to bank

[hallow python]

Hello Is it possible to proceed to Stripe Checkout with just a total price and not having a product?

[potent surge]

Hey folks, when I call https://api.stripe.com/v1/terminal/readers/tmr_xxx/set_reader_display it is taking about 7 seconds to update the reader display. My internet connection is not the issue. Any idea why this is taking so long? Also, calling cancel_action likewise takes 5-7 seconds. Using a BBPOS WisePOS E Stripe Terminal.

[potent surge]

My BBPOS WisePOS E terminal turns off (seemingly randomly) every couple of hours. It is charging on a dock and has 99% battery. The diagnostics don't show any issues.

Also, if I make calls to https://api.stripe.com/v1/terminal/readers/tmr_xxx/set_reader_display and then https://api.stripe.com/v1/terminal/readers/tmr_xxx/cancel_action, and then https://api.stripe.com/v1/terminal/readers/tmr_xxx/set_reader_display again - it does not display the cart on the screen. I have to wait for 30 seconds or so until it is receptive to having its display set. If the reader does not actually display, I would expect to see an error message. I am expecting the cancel_action followed by the set_reader_display to be immediately responsive and not become unresponsive.

[dry hatch]

Hi @potent surge let's continue in the thread

[dapper ravine]

using stripe connect express as an umbrella account

[marble compass]

Hi gurus, given a Customer ID, what's the quickest to find a PaymentMethod ID via API to use when creating a PaymentIntnet with confirm=true?

I'm having to make one call to GET /customers/{id}/payment_methods for each different payment type we allow. Is there a better way?

Also I was expecting to see a deafult flag on this response, is there a way to find out which is default if they have multiple payment methods?

[vivid oriole]

Creating Checkout Sessions - Is it possible to pass meta data or descriptions that will appear to the customer in check out to override or append to existing product descriptions - either for a specific item or order as a whole? Note using payment_intent_data[description] ads a description to the receipt but nothing appears when the customer is in checkout. 🙏

[silent crystal]

does anyone know how to set the description field on the first invoice for a subscription? It seems like you can do it from the dashboard but it does not seem possible to do from the API

[feral kayak]

how to decrease quantity of items in my active subscription?
how payment will be managed?

[torpid pine]

Apple pay button is not visible when using payment elements. I have used this documentation https://stripe.com/docs/payments/quickstart?lang=python.
Account is activated to use apple pay and also, I can see the apple pay button on payment element UI from stripe page

[fading garnet]

Hi, when we create a new subscription we will navigate to the checkout page for making payment but when we update any existing subscripiton using https://stripe.com/docs/api/subscriptions/update#update_subscription-items method does it also navigate to any checkout page for paying the remaining amount or it will automatically deduct the amount from users cards?

[vagrant steppe]

kalaLokia

[hallow python]

Hi where can I find the API for creating product data and price data?

[prisma lodge]

Hi, Stripe payouts to vendors (Bank Accounts) are possible with Canadian-based account?
this is what I'm getting on my account. Thanks in advance

[distant eagle]

Hello I wanted to know it it is possible to disable specific cards brands for example amex?

[tidal finch]

Hello, I have questions relate to Destination Charge with Preauthorization:
we want to apply preauth to minimize fraud when customer create booking. However, we don't know who (i.e driver) will receive the booking and their Connect account when preauth the fare amount (i.e at the moment booking is created). If we did not set the driver Connect Account with parameter transfer_data.destination when create Payment Intent, is there a way to send transfer_data.destination parameter when capture the authorized payment?

[fickle torrent]

Hi urgent.
Is it possible to add an option of “file upload (customer identity verification)” when a customer is subscribing with us through Stripe.

[steady sonnet]

Hi Team, Is there a web-hook event for the Payout Reversed. And when the Payout is Reversed succesfully, once it reaches the Connected Account Stripe Wallet. Could anyone help me on this

[solemn acorn]

Hi, I have a question about the SetupIntent. According to this doc:
https://stripe.com/docs/payments/save-and-reuse
In step #7, when we charge the payment method, is there a limit from Stripe on the amount we can charge?

[pseudo edge]

Simple question, can you use payment intents without individual product pricing, just a final amount? This is something I want to handle on my end, not Stripe's end or even both (as that would require more maintenance for a dynamic product list). The same goes for coupons, I could just reduce the final price of the payment intent on my end without using Stripe's implementation of coupons and promotion codes?

(I'm assuming coupons, pricing, etc is just used for Stripe-hosted checkout?)

[wispy crow]

Hello! How much I can edit all these information to be more user friendly?

[fading garnet]

Hi Team, suppose the user has subscribed for a product in which he has been charged 8 $ for 2 items now he has updated the quantity from 2 to 4, so in that case, how can we show to the user how much amount has been deducted automatically instantly if a user is going to update there subscripiotn

[proper ravine]

Hi, need help in subscription upgrade(update). Used the following code to update subscription in backend.

            subscription.id, {
            items: [{
                id: subItem.id,
                price: newPriceId,
            }],
            payment_behavior: 'pending_if_incomplete',
            proration_behavior: 'always_invoice',
        });```
The above does not succeed and in the stripe panel it shows (The customer must complete an additional authentication step). How do we let user complete additional setup in subscription update?
- We do not want to update the subscription, unless we receive the payment.
- We are registered in India.

[hollow prairie]

Let's chat here: https://discord.com/channels/841573134531821608/1027462364318154753

[fading garnet]

I have posted the question in the same thread again

[tranquil surge]

Hey guys i have to do something like this

const subscription = await this.stripe.subscriptions.search({
      query: `(status:'active' OR status:'trialing') AND metadata["customerId"]:"${customerId}"`,
      limit: 1
    })
Error: Queries cannot have a mix of AND and OR.\n

[uncut vale]

If we recieve a "requires_action" webhook will we also always get a failed_payment webhook? As far as I can see, they always come together

[queen hinge]

Hey team!

Need help with something. I have stripe connect setup and have multiple customers. For a few customers, the payments seem to be working with "direct" transfer mode but with some accounts, I am getting Must authenticate as a connected account to be able to use customer parameter error.
What could be the reason?

Assistance is appreciated.

[tough aurora]

Hey team,

We are looking for an iban to test failing debit_sepa, none are provided on the documentation.

https://stripe.com/docs/testing#non-card-payments

[vocal wagon]

hi

Hi people.

I'm trying to create subscriptions with some specific behavior and having some problems to do it as I want.

I have created a recurring (monthly) subscription with standard pricing. I want to bill the customer every first day of the month so I have set billing_cycle_anchor accordingly when the subscription is created and that's working fine.

My problem is that Stripe is trying to invoice the customer on the moment the subscription is created and I need the first invoice to be billed the next month.

Example:

A customer signups and choose the monthly subscription of $20 (monthly) on date 2020-10-06.

1. I set billing_cycle_anchor to be first day of the next month so invoices are generated the first day of every month. (That's working fine).
2. I want the first invoice to be billed on 2020-11-01 and to be prorated (so the customer doesn't pay $20, there are some days from 2020-10-01 to 2020-10-06 that need to be discounted from the first invoice).

My problem is with the point 2. Stripe is creating the first invoice in the moment the subscription is created (2020-11-06) and I need to create the first invoice on 2020-11-01 instead (and prorated).

I can't see an obvious way to create the subscription to follow this behavior. Does Stripe allows to do something like this?

Thanks!

[torpid condor]

Hello, We had issue where all connect accounts were locked and auto refund was initiated, it’s been under review for 2 weeks now . Long story short can this happen once review is finalised and how to make sure auto refund doesn’t happen again

[cerulean pine]

:question: @torpid condor Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[torpid condor]

Just want to know from technical details from development prospective that we need to do to avoid this

[fickle stratus]

hey guys, I am collection a payment from a customer (not creating an invoice) via payment intent. My main issue is, that the customer should get a receipt which includes my companies billing details and the customers billing details. How can I achieve this? The current receipt is not usable for EU taxation.

[torpid condor]

Seeking help to understand what we need to do from development prospective to avoid auto refund in case of connect accounts are rejected

[summer verge]

Hi team. I'm using an US Stripe platform account. My payment flow is Separate charge and transfer. When I create a transfer to an AU connected account it get an error about platform and connected account are not same region. Is there anyway to create transfer to a different region connected account ?

[steep flax]

I want to create an invoice for a customer related to a subscription but I want to create it immediately without first creating invoice items. Is this possible to create an invoice along with invoice items on the same time?

[muted wing]

Is there an easy way to move a payment method from a connect account to the platform account? Cloning payment methods only seems to work going from the platform account to a connect account

[proven aurora]

Hi! One Question, I have user that can have more than one subscription but one of them can be upgrade and downgrade, today I'm using billingPortal.sessions.create for the user, but I have all the subscriptions there. My question is, how can I filter the subscription? I need only one subscription appear in the list

[past bay]

Using stripe.transfers.create() with transfer_group, allows to transfer more money than there is in the transfer group? Is there any way to limit it to what is in the transfer group?

[minor trout]

Hi there - Can anyone help me with setting up PaymentIntent for MOTO payments? MOTO is enabled on the account (I am told) but I'm finding it difficult to work out what parameters to post with my intent to put the payment-elements.js into MOTO mode.

[elder depot]

I want to modify a card payment method of the user, for which I'm using https://stripe.com/docs/api/payment_methods/update but I'm not able to figure out where to give in the modified card data

[steep tapir]

Hi there, My website works on credit for every month subscription based on the amount i will credit the user with some credits but if the user subscribes for some value per month value will get debited automatically by strip but how will I get to know the payment is done and now i have to add some credit to user account Note:- code is in python

[pastel mountain]

Can we create promo code , specific to price_id ?

[river vault]

Hi folks, is there a way to take in address details in a paymentIntent? We are refactoring from previously using checkout where the user could enter billing details to using paymentIntent.

[deep path]

Hi stripe devs, just a quick question, is it possible to retrieve the billing address eg., city, country, addressLine1 etc, of a stripe connected express account?

so far i've tried to retrieve this information with /v1/accounts/<accountId> endpoint but i haven't had any luck. The only field i'm seeing with an address is business_profile but the data seems to be all null. Would anyone know if there's a way retrieve this information?

Thanks for accommodating me

[dusk hemlock]

please, suporte em português

[lusty ibex]

Hi,
Our app has several monthly subscription plans and keeps some user limits inside (app db).
I am listening for invoice.paid and customer.subscription.updated events.
If user subscription plan renewed (funds are charged for new month) - invoice.paid received.
But when user changes his subscription plan - we also receive invoice.paid (along with customer.subscription.updated).

How can I recognise that invoice.paid was fired for changing subscription?
In some cases (of changing subscription) it has more than one price inside (and I use this to define).
But in other cases it has only one price inside and I still need to somehow recognise it.

[hasty dove]

are there webhooks for when a Connect account is registered/completed? I can't see anything mentioned here https://stripe.com/docs/cli/trigger#trigger-event

[hasty dove]

hello?

[vagrant steppe]

jchannon

[muted heron]

Hi There, i am trying to add retry-paymant feature on my django web-platofrm but i nothing found than could help me with this.

[raw storm]

What would be the correct webhook event to use to figure out if a checkout session has been cancelled by a user (the back arrow in checkout?)

[uncut saffron]

Hi ... just a quick question, is there an example/code snipped how to use a setupIntent to create the actual payment ?

[versed hazel]

Hi, I have an use-case where
1.Redirect customer to stripe to provide payment details(React Native mobile app). Customer won't be charged initially.
2.Customer uses the service.
3.Charge the customer by payment details provided.
4.Show payment summary.

Could someone please point me to stripe doc addressing this use-case.
Thanks.

[chrome hornet]

I try to integrate stripe + plaid but that not provided to transfer money from our platform to user's bank account, now there are many Partners of plaid which is useful for money transfer stripe to user's bank account..partners are like::

https://plaid.com/docs/auth/partnerships/

[vocal wagon]

Hi.. I am trying to delete an account on live mode

i am getting an error

[raw cove]

Hi, How do I edit and load credit card details on stripe

[steep flax]

Is it possible to preview the upcoming invoice of a subscription excluding coupon codes or promotion codes that are currently active in the subscription?

[dusk lion]

Hello. I'm currently following the docs to add Stripe Checkout to my web app.

I have the checkout working, and it redirects to my success page after payment is made. I also have a webhook that listens for the payment success event, and updates the user's permissions in my User Identity/Auth provider, to show that they're now authorised to access the product (an online course).

The thing I don't understand though: I want to give the user immediate access when they've made the payment. But because the webhook is async, and nothing to do with the user's session, I don't know how to do that. The user just gets redirected to the success page, and their browser doesn't know that their permissions have been updated, because that's handled async by the webhook.

In my current setup the user would have to log out and log back in again to get their updated permissions from my Auth provider. There's surely a way to redirect the user to the purchased course once they've paid. Any help much appreciated.

[eternal linden]

Hello

Please I keep getting "This PaymentMethod was previously used without being attached to a Customer or was detached from a Customer, and may not be used again." when I try to create a stripe customer

Hello, is anyone available ?

[summer verge]

Hi Stripe Team. I'm trying to update account service_argreement as 'recipent like this . But the response to me return nothing change. Im using custom account. Can someone tell me why it cannot be updated ?

const account = await stripe.accounts.update( '{{CONNECTED_STRIPE_ACCOUNT_ID}}', {tos_acceptance: {service_agreement: 'recipient'}} );

Response :
tos_acceptance: { date: 1665061413, ip: '183.81.125.229', user_agent: 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36' },

[analog ether]

Hi, is there any way to encrypt card data using sdk with flutter?

[gilded crescent]

Hi, I have a question about the invoice.paid object and its line items when changing subscription plan:

Can I trust the order of the line items, and use the last one to set subscription period end in my database?

At subscription sign-up and renewals I watch for invoice.paid event and use invoice.lines.data[0].period.end to determine the new end date of the subscription. However, this doesn't work for plan change, because there are two line items: the first being the previous plan, and the second item is the new plan.

So, I am wondering if changing my code, so that instead of data[0] I go for data[data.length - 1], would result in a reliable solution.

[brave rapids]

Hi

I have one doubt related Stripe API payment?

If I have a Existed customer ID then How I need to use and do the payment by using stripe order bata API

[spring dome]

im having problem with webhooks

[true stirrup]

Good morning, how are you? I'm having trouble knowing how to add the metadata in the stripe for e-notes integration to use to create invoices. I need to send CPF and Name of the client and I'm already collecting this data.
Could you help me?

[true stirrup]

This is my stripe metadata

[true stirrup]

This is my metadata in enotes

[true stirrup]

This was the example I was sent of how another enotes client is working

[viral heath]

Hello, I know that Stripe accepts "Local Payments" based on the country.
How does the SEPA transfers (Bank Transfers) works? Does stripe immediatelly receives a notification after the transfer has been done & runs a callback to the developer site? Or does it have any delay, like normally does, of 2/3 days?

[rain cove]

Hi All. Good morning. Any idea where I can get Stripe Fee fro a give charge/invoice via API? TIA

I checked in the API Docs couldnt find that

[uncut vale]

Is there a way to update and finalise an invocie in 1 api call?

[fickle stratus]

hey guys, I am trying to create an invoice via API. however I cannot set the automatic_tax parameter. Getting following error

{
"error": {
"message": "Invalid object",
"param": "automatic_tax",
"type": "invalid_request_error"
}
}

[devout basalt]

Hi. I have question about refunds field in Charge object (https://stripe.com/docs/api/charges/object#charge_object-refunds)
Do refunds appear from the newest to the oldest or in some random order?
From what I have tested so far, it seems there is order from new to old, but since in field description order is not mentioned (unlike for some other resources) I want to clarify it.
Thanks

[subtle mantle]

Good morning everyone! Could someone help me with the integration of the stripe payment system with shopify? I recently integrated shopify with stripe, and I'm having problems with some payment methods! In the stripe dashboard, I activated all payment methods, being them by credit card, bank slip, and installment! But when I enter the checkout of my store, only the payment method via credit card appears in my checkout! I got in touch with shopify and stripe, and they both said that they can add the installment and boleto in shopify, but you have to edit there in the theme code of my store! Could anyone help me or know how to do it? Has anyone had this problem with shopify integration?

[analog ether]

Hi again , when i create a tokenService does it have expiration?

[wooden cradle]

"If Stripe is unable to verify the company or if there are possible concerns about sanctions, you need to collect a proof-of-entity document to enable payouts. Collect this with the company.verification.document.front and company.verification.document.back arguments."
This is managed in Stripe Express right ?

Is it possible(using API) to send via email a request for payment (payment link to payment page + invoice) if we use Stripe Express? https://stripe.com/invoicing

[steep flax]

Hi there, I want to search invoices based on a mix of AND and OR. How can I do that?

[frank basin]

Good morning to all:

We are handling recurring charges to multi-product subscriptions.

We need a way to apply discounts per product and not per subscription. That is, a subscription could have 2 or more discounts, 1 for each product.

How could this be done?

[dusky jasper]

Hi all,

Currently when you refund a charge paid by card it triggers (1) Webhook event - charge.refunded. But when you refund a charge paid by bacs_debit it triggers (2) webhook events - charge.refunded and charge.refunded.updated. why is this?

[vocal wagon]

Hello everyone! changing from test mode to real I get this message from stripe "You cannot make a destination charge on a connected account. You must either make the request on your own account (by using your platform's API key, and not using the Stripe-Account parameter), or remove the destination parameter."

[winged mortar]

We have two mobile app, one ios and one android. We have the same logic in both apps and can save cards in ios but not in android. Why might this be?

[true stirrup]

Hi everyone! I need some help to send metadata through stripe (customer taxId br_cpf and customer name). How do I need to call this properties? Or how can I add more metadata besided firebaseUID?

[errant egret]

Hello, I'm hoping someone can help clarify something for me. Stripe has a feature to 'Send emails about expiring cards'. Does this apply to all Stripe customers or only Customers with Subscriptions?

[eternal linden]

I get this error on my localhost

Is there a way to track it?

[polar hedge]

As a general rule...is there any reason to use charges/sources any more? Should everything be done using PI, PM, and SI 's ?

I realize there is the need to support legacy stuff

[oblique plover]

Hi there! We recently updated to Stripe-PHP v9 but unfortunately a lot of our code is still using the Invoice::create pattern instead of the $stripe->invoices->create pattern. This is leading to a lot of API key errors, even though we are setting Stripe\Stripe::setAPIKey() in our application. I think it has to do with the parameter array, for example, we are expanding on a request, and I think it may be overwriting the api key because it's not included in that request. I know that this method is deprecated, but it's an undertaking to fix it all at once and we are having issues right now so I need a quick fix. If I want to include the API key in a request like this: Customer::retrieve("cus_id", ['expand' => ['default_source']]); where would I put the api key in the parameter array? Is it param #3 or is it in the same array with expand -- thank you for your attention!

[vagrant steppe]

Emmanuel Prince

[terse thunder]

Hi! There is a double comma in the address it drives me nuts. I need to copy paste the address and don’t want to keep deleting it. Can you fix that please?

Example, when someone makes a purchase; for some reason, there is a space between street and city

[languid tulip]

This is a public server and those are private details, please don't share private info here.

[terse thunder]

Separated with comma

[languid tulip]

@terse thunder let's please also use the thread I created above to chat about your question

[terse thunder]

Ok

[hybrid hemlock]

The documentation on API upgrades seems to indicate that you can upgrade the API version of a specific test webhook endpoint. I'm unable to see anywhere in my dashboard that allows for this, even while in TEST mode.

[tulip schooner]

Hi, I new to JAVA.

Can you suggest the optimal way for below...

I can get the response from Stripe, "PaymentIntentCollection response = PaymentIntent.list(params);"

Question:
I'd like to create a custom POJO by selecting only few elements and return the selected ones as JSON.

How can I achieve this ?

[crystal glacier]

Is there an api to get cross border account / routing number requirments?

[rough moth]

Is there a way to use stripe CLI against test environment?

I would like to test webhooks in the test environment via a configured webhook on stripe test instead of testing on my local machine. Specifically I want to test my handling when a payout.failed event occurs.

[glass valley]

I want to use an embedded pricing table on my website so that users can subscribe to my product. I am having a hard time thinking about how can I track the information of the plan subscribed by the customers and pass it to my product. The problem is that the plan is being made through our platform and sent to the stripe. Can someone guide in finding the best approach for this?

[steep tapir]

Hi I hope you are fine, I want to know can I give a free trial period for minutes or hours
subscription_data = {

    }

[crude lodge]

Hello, I have a problem with the 'Churn' count. My subscribers with 1 subscription 'cancelled' and another one 'active' is being counted as a Churn, but the documentation says that it should only happen if ALL subscriptions for that customer are cancelled

[sleek pelican]

Hello! I'm having issues getting a standard connect customer's checkout flow to display the "klarna" or "after_pay" checkout options with the Stripe Payment Element.

[sleek pelican]

We are using automatic_payment_methods.enabled = true and the standard connect account customer has klarna + afterpay turned on in their payment method settings

[earnest scaffold]

Is anyone having a problem with webhooks where we are not being sent account.updated events ?

[dense sparrow]

Hello! Is there a way to get the "Feature List" of a Product in a webhook or via a Get to API?

[old hinge]

Heya. I'm wondering if anybody knows of a way to re-send send receipts programmatically (mimicking the "Send receipt" button when viewing a specific receipt)? Using stripe-go, I haven't been successful yet. There's an Invoice PDF URL attached to invoices which is extremely close, but not a receipt. Any ideas or features that I might not know about? My use case is sending out old receipts with new customer info attached.

[hybrid hemlock]

Does anyone know if Stripe support has the capability to allow more webhook endpoints in TEST mode than just 3? We're trying to test API version upgrades on webhooks and running into the limits. Still waiting to hear back from support.

[stoic wadi]

Hi team, how can i cancel a scam subscription via Stripe where as the host didnt provide any cancellation feature on their site

[frigid copper]

Hi guys i have set a billing thresholds for a subscription item, it work on the testing environment but it's not trigger on prod. Is it possible that it takes longer than expected on the live environment ?

[little sapphire]

Looking for admin, sms verify problem with login

[wind warren]

hello, is it possible to update subscription items on the subscription? For example, if a customer is switching from one product to another on their subscription?

[ruby notch]

Hi, what does the expand on line 22 do (from https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web&ui=API#web-collect-details)?
I don't see this parameter in the Stripe.js docs: https://stripe.com/docs/js/payment_intents/collect_bank_account_for_payment#stripe_collect_bank_account_for_payment-options

[fiery stirrup]

QQ: Is there any way to retrieve any refunds that don't have a related transfer reversal from the merchant account into a platform account?

[leaden geyser]

how much time does it take to get my money if someone bought my product?

[winged tide]

Do charges deduct from the stripe invoice balance or they can be charged in full to the card?

[storm sonnet]

Hello!
In PHP what is the correct way to specify a trial end on checkout session creation ?
Thank you!

[vocal wagon]

Quick question for creating custom connect account vie onboarding. So, I had setup onboarding, and added the bank account into the steps. Everything is working great. However, I do have a quick question in regards of how to go back and edit the info entered in there. So for example, let's say that the business changes names, or that it changed address. Is there a way to "re-do" the onboarding process? Or do I have to setup a form myself and use an API to edit?

[silent crystal]

how can I set a description on the first invoice for a subscription? Using the Dashboard I was able to do it but I cannot find a way using the API

[cold osprey]

Hello dev team, i have a question. when i create a subscription, and i add lets say 2 or more items with quantities. when i query back for the subscription, the items field is always in the same order as when i made the creation? .e.g. the first item is always first etc?

[raw roost]

Hi, is there a way to tell if an event request came from the stripe dashboard vs our app? I tried to look for a source property in the event but there doesnt seem to be one

[golden swallow]

Hey is there an ETA when stripe balance top up will be available in Germany with EUR as currency?

[rough moth]

Will I get payout.failed events for connected accounts?
for ex, I manually trigger payouts for connected accounts. If the payout eventually fails, will there be a stripe event for that? Or is payout.failed only for my accounts failed payouts? 🤔

[sweet badge]

IS there a way customers can pay portion of the bill/

[steep mirage]

Hello, is there any way to test a bad or invalid document upload for stripe connect onboarding

[wind warren]

when updating subscription item price, will the product and all other details automatically update?

[glass valley]

Hello, I was wondering if there is any way to redirect to my company register website once they select the plan instead of the payment page. I want them to register their account with our platform before they checkout the subscription. It will make it easy for us to track the fulfillment.

[dapper ravine]

my stripe connect account doesn't show up

[short sandal]

Hey there. We have a product in which we have 3 plans(plan1, plan2, and plan3). Each plan can be a monthly or yearly plan. Initially, when a user without any plan, subscribes to a plan, we redirect them to stripe checkout page where they pay for their plan.

After a user has subscribed to a plan, we provide user the ability to change their plan. In this case, they can either upgrade(to more expensive plan) or downgrade(to less expensive plan).
We want to handle upgrade and downgrade differently.
When a user upgrades, we upgrade the user immediately, where they have to pay upfront.
When a user downgrades, we want to have their current plan still going on till its end date, and then switch to the plan they chose(invoice should be generated when this new plan takes place).
Further, even if a user has downgraded or upgraded, we still provide all the ability to change their plan.
So, lets say if user is on plan 3, and then decides to downgrade to plan 2. The current state of subscription should be plan 3 -> plan 2.
But let's say they decide to change to plan 1(before plan 2 takes place), then the state of subscription should be plan 3 -> plan 1.

How would I go on about doing this? I'm guessing I need to use subscription schedules for this. But i'm not sure how to handle multiple downgrades/upgrades through a schedule?

[sonic sinew]

Hey, I have a system where a user creates a basket, then when they click "Pay" I make a payment request through the stripe API allowing me to redirect them to the payment page. If the user wants to edit their payment, can I edit the existing payment, or should I delete it and remake it? If I need to remake it, what should I set the user ratelimit to? Thanks

[vernal bobcat]

Hi, if we are about to start accepting payments for the first time, do we need to be concerned with Stripe flagging us for receiving more money than usual or something like that? Basically do I need to warn Stripe that we’re beginning to accept payments?

[golden spade]

Request req_6mtFW8T6RKYrmk: You cannot update a subscription in incomplete status in a way that results in a new invoice or invoice items. Only minor attributes, like metadata or default_payment_method, can be updated on such subscriptions.

I'm actually kind of unsure about what fields I'm supposedly updating that cause this error. Any ideas how I can find out?

[hidden cobalt]

Got stripe connect working yesterday but now that I try to let some stripe account that is connected receive payment I am getting an error at the point where I render the paymentElement after I get my paymentIntent back with my client secret. First a 400 then 404 errors occur

[old marlin]

How can I get a notification (email or from the App) when someone cancels the subscription?

[outer storm]

Hi, just tried firing events with webhook. But when i start the server and launch the cli to fire events nothing happens.

[desert tundra]

I'm having an issue with receiving stripe communications on my webbook endpoint.
(I'll post screenshots once a thread is made.)

[tulip schooner]

Hi,

Im trying to extract the list "paymentsIntent" in a month.

"PaymentIntentCollection response = PaymentIntent.list(params); "
has a limit = 100

Question : Is there a way I can get the count of the records found ?
Is there a way I can get a dump of the records in JSON?

[untold dagger]

Hi, are there folks who use Stripe Sigma?

[grand valley]

To connect BBPOS Wise POS E reader on ethernet, we need to register the mac address on the network before it the card reader can be recognized as a legit device on the network - any help where to find the mac address? Right now our networking are having to connect the device to router so they can see the mac address on the router and then register it .. wondering if there is an easier way. Ideas, anyone? thx.

[hybrid hemlock]

I assume you checked in the settings menu. I don't have mine handy, but I would assume it's in there under Diagnostics.

[silver comet]

Hey just a quick question I paid for a one time payment to my self just to see if it works, I paid 1$ after tax it was 1.13$ and stripe sent me a email saying I will receive .79c? That’s insane why am I receiving like 30% less

[vivid oriole]

@golden cosmos Thank you for previous answer, gettting " {
"error": {
"message": "You cannot use line_items.amount, line_items.currency, line_items.name, line_items.description, or line_items.images in this API version. Please use line_items.price or line_items.price_data. Please see https://stripe.com/docs/payments/checkout/migrating-prices for more information.",
"type": "invalid_request_error"
}
}

[hoary prairie]

Hi, I'm trying to use the Stripe Terminal iOS SDK and an M2 reader to store a card for later using a Setup Intent. I am successfully able to confirm the payment intent and I can see in the Stripe Dashboard that my customer has a card. The problem I am running into is that on the server (Java) , the Payment Method ID that I get back from SetupIntent.retrieve() is a card_present payment method and I can't use it for future purchases. Looking at the raw log data in Stripe, I can see that the Setup Intent confirm() call is returning a generated_card under payment_method_details but I can't figure out any way to get that payment method ID from the setup intent on the server.

[hoary prairie]

I'm not sure what I'm missing. Should I be calling SetupIntent.confirm() on the server instead of in the iOS SDK? Or is there some other method to get the id of the generated card?

[thin ravine]

Hey guys, are there minimum device/iOS requirements for stripe terminal apps? for the local networking aspect of it. will it work with a 1st gen iPad for example?

[grand valley]

yes, I checked. it is not displayed anywhere on the device - based on what I know so far.

[misty hornet]

Hi @grand valley your thread is still open, let's continue the discussion there.

[dapper ravine]

reconnect deauthorized stripe connect express account

[grave sandal]

Hey guys, I've finally made Stripe Checkout work exactly how I need it, but now, the last obstacle is I want customers to be able to select whether they want their card saved, is there a feature for a checkbox to be able to toggle if they want their card saved or not? I've got setup_future_usage set up but it will actually just tell the user their card is being saved without them agreeing.

[young mauve]

I want to test the failed payments on stripe. Can anyone help me how i can make failed payments on stripe from a developer account?

[queen thicket]

Is there anyhow we can add an Indian bank account from the frontend side(React js).?

[modest prawn]

I tried to set up Stripe Integrated Payments (Code) and I cannot get it to work. I’ve gone through the directs but can’t seem to do everything I need to. It would be so helpful if I could get some help to make it work. Thanks!

[crisp raft]

hey , i have one question. Does stripe has partnered with the any of this other services listed in this : https://plaid.com/docs/auth/partnerships/

Which can make withdrawal possible from stripe to customers with ACH, similar to add fund with cards or bank accounts. Let us know, thanks.

[wooden cradle]

How to force my users on Connect Express to fill in the new required information in the Onboarding when a new account.updated webhook occurs? I don't understand what the interaction between my app and Onboarding looks like in this situation. Users are directed to Onboarding and forced to confirm all previous data, all steps that don't require any changes again? How to just show them what they have to fill out? I don't see any description for https://stripe.com/docs/connect/webhooks account.updated response, what would I get when it occurs and what should I do with that information?

[rain lintel]

A question about reoccurring subscription payments:

We are noticing that if a customer has our basic subscription ($9.99/mo e.g.), and that customer's payment information expires, sometimes Stripe's network will continue to bill the expired card successfully. If a customer wants to upgrade/downgrade to a different plan (such as an annually billed plan), will Stripe's network continue to allow billing on an expired card, or would that change in the subscription prompt "blocked" payment attempts?

[frank cloak]

Hello!

I have a question about pricing models and subscriptions.

I am trying to implement stripe in my website. let's say i have 4 packages as follows

package 1: 9.99 / month or 99/year
package 2: 14.99/month or 149/year
package 3: 22.99/month pr 229/year
package 4: 29.99/month or 299/year

each will have corresponding addons that can be chosen too, and the price will go up depending on what are the addons chosen.

I have successfully created the models in stripe. But i am a bit confused on which API to use to create the recurring subscriptions. what could i do knowing that the customer data isn't saved on stripe yet

[pliant helm]

Hi, we get this error intermittently when we create customer portal session "You can't create a portal session in test mode until you save your customer portal settings in test mode". We haven't changed anything on customer portal settings and the Save button is also disabled there. This error doesn't pop always but most times. Any help?

[leaden reef]

Hello Devs,

We are integrating Stripe in our project using NodeJS, I saw the Stripe Documentation and the solution involves both the client and server involvement.

Actually in our solution we have the user's card data and we want to process the whole payment on our server and we don't want to involve the user to enter something during the process.

Is there any solution available to integrate Stripe fully on the backend??

[tender basalt]

Hi devs, we have a problem since 2 days: all our SEPA payments are disputed and lost. What could be the reason for this ? this was not the case before and there are currently 500 disputed payements

[orchid heath]

Hi Team Stripe, why is it not possible to update an price in the dashboard ? I informed all my customers that the price for a subscription will rise to the first of january 2023 cause of higher engery prices.. But i can not just update the price in the dashboard, i need to write a function to update the prices on all subscriptions or? Thanks for your help

[small cosmos]

Hey team, I'm currently implementing SEPA payment on my side but sometimes we need to cancel the payment before the bank successfully debit the money. Which api endpoint should I use for that? thanks a lot

[vocal wagon]

I have few thousands of SEPA DD rejected

I had to contact myself client banks to get the origin of the issue. 2 days ago

[hollow prairie]

There's on ongoing issue with SEPA payments that we're working to resolve

[vocal wagon]

It's a pb in the recurring parameter of the Stripe debit request which is not correctly set.

[tender basalt]

so nothing we can do on our side ?

[vocal wagon]

We need more information to act. Will Stripe relaunch the debits or not ? Will we have to do it by ourselves ?

[hollow prairie]

We're currently working to identify all impacted payments and merchants, you will be contacted in due course

Going forward, no payments will be impacted

[latent seal]

Hello team Stripe, Is there a way to get the tax for a certain amount without using an invoice or subscription? ideally it would automatically apply the correct tax rate for the user country.

[sleek lagoon]

stressed! Trying to set up a subscription product in the control panel with a 7 day free trial. I put '7 days' into the required box but then when I see the summary it says - free trial - no . Can anyone help, thanks 🙂

yes

it say in the summary of what I have created - Free trail - no

[potent needle]

Im trying to click on Save Changes in the Customer Portal settings page, but nothing happens?
I need to do this becuase unless I change the product in the settings, it does not allow me to create a portal session. I thought adding it in the config option list was enough.

any idea why the button is stuck?

[hasty dove]

When using the UI in Stripe to create a Connect account it gives us a link to give to partners. Is this available via the API/SDKs?

[uncut vale]

We are running stripe connect

using standard accounts

One of our support team needs access to the connected accounts but we dont want them to have access to our main stripe a/c

Is this possible with permissions?

[sudden ibex]

Hi there!
I have a problem sending metadata in a checkout session and receiving them back thorugh webhook when checkout ends.
In particular I send 3 metadata fields but I receive only one. Plus, it seems random that sometimes it works and sometimes it doesn't work.

Can you help me please?

[pastel mountain]

We have one field start and end perion in invoice.paid event, This data and time of subscription is same as in invoice.paid event

[uncut vale]

We are using subscription schedule installments to handle paying for an item over a period of time

[bronze berry]

Hi, we are using stripe with connected accounts. We want to reflect stripe fees to the connected account.
We want to collect our platform fee only, we want to leave stripe fees collection from the connected acount to stripe.

We use application_fee_amount to collect fees.
But with that way we need to know exact stripe fees before initiating the payment intent.
It is easy to calculate fees for ideal, sofort etc.
But in credit card,klarna etc., it is complicated.

For example pricing chart says we need to know about credit card is EU or not, to calculate correct stripe fees. But how we know that?

Is there any way to leave the stripe fee collection to the connect account side?

Like in the picture. (chart is coming from https://stripe.com/docs/connect/destination-charges#application-fee)

[rare current]

My account has gone in to pending mode I need to get the payout processed it won’t work

[steep flax]

Hi there. I am using Stripe::Invoice.upcoming to preview my invoice but I am facing something very strange. I am applying a coupon of $10. When I preview the invoice with coupon and without coupon the difference of the total is not $10

[river ridge]

Hi, I have an app that uses stripe connect to pull in the users stripe transactions. I'm trying to investigate what happens when authorization is revoked for my app from the stripe dashboard. So on my test site I set up the stripe auth, then in the stripe dashboard I revoke access from the 'Installed apps' section of the settings in test mode. However this doesn't actually seem to be stopping me from accessing the stripe account. I can still call Stripe::BalanceTransaction.all and it gives back data. Is this an issue with test mode?

[vocal wagon]

Hi people,

I'm using Stripe Elements (specifically Payments type) to allow customers to add cards. The problem I have is that after adding an initial card using Payments Elements that card is not set as the default one and requests trying to pay (specifically upgrade to a paid subscription) are failing with the error This customer has no attached payment source or default payment method. Please consider adding a default payment method.

What's the correct approach here? Does the Stripe Payments Elements allow to set a card as default payment method at creation time? Should I follow another solution?.

Thanks.

[shadow iron]

Hi there! We are using stripe with standard connect accounts. Finally we are able to make some testings in live-mode with real accounts. Unfortunately there was no verification of the user (with ID-card or something) after the account was created and filled out with personal data. So the user was able to receive payment just right after the "first" step. In Test-mode this was never the case. We need this step with the verification because of our policy. The country of our company is Austria. Any ideas why there is no ID-verification needed in live-mode?

[wispy crow]

Hi! I want to know if the information that it shows the checkout session of the products and prices it's editable. Because I have one product with two prices that are included, and when showing in the checkout session I would like to specify different names to be user explainable

[glad raptor]

Hi, i have a small question,when i use 3d secure card in mode prod i get this event from stripe (setup_intent.requires_action) so what i should do is the send the client secret to the UI and call this funciton (confirmCardSetup) am i right?
if yes, the result is a code error 'payment_intent_incompatible_payment_method' any idea please ?

and sometimes this error in authenticate request (the source you supplied is invalid) what does it mean ?

[hybrid hemlock]

I see it in Diagnostics under WiFI MAC Address.

[sonic jewel]

to what degree to you recommend syncing things like products and prices over to our own databases, vs. fetching the data on demand from Stripe?

[magic wren]

Hello, is it possible to set subscription's "payment_behavior" to "default_incomplete" with a subscriptionSchedule creation request?

[wet otter]

Hi, We provided an option to add card for the users. Before I initiate the ConfirmPayment API I am supposed to display payment method (Saved Card) through payment intent. then a button to confirm which initiates the confirmPayment API call. Can you please let me know how to populate the saved card details in to the stripe in app fields.

[opal marlin]

A more general question. Is there a training course for stripe for simple admin users... not developers?

[true stirrup]

Good morning, how are you?
I have a doubt related to the creation of the coupon, in this case if my client makes a monthly subscription, will he have a 3 month discount or will he only have a discount for the first month and when he expires the promotional code will he lose the discount?

[rare badge]

Hi #dev-help , Can we add promo code to a payment intent??

[uncut saffron]

hey there ... i'm using setup intents and stripe elements to collect payment data .. is there an event .. or information if a 3d secure redirect or modal is needed ?

[warm mist]

Hi Tobi

Good afternoon

[rose otter]

TLShadow-setup-intents

[vocal wagon]

Hi , i'm instal Stripe on my web page -but cards do not work ( Tests level) ?????

On dashpord - test option is swiched off

[raw cove]

I deployed the stripe integration to test env build, but are getting this error message

Content Security Policy: The page’s settings blocked the loading of a resource at https://js.stripe.com/v3/m-outer-2e90e8aa1bef318e3ca9fee59e85645d.html#url=http%3A%2F%2F3.83.193.123%2Faccounts%2Fset_password%2FE5A07E169CCF01FB53671B231B7925FE27FE625E9B576214CC10B4B19B587871&title=Thrive VA&referrer=&muid=NA&sid=NA&version=6&preview=false (“default-src”).

[vocal wagon]

hello! I've a stupid question (i think) But im forced to ask: is it possible to graphically eliminate the possibility of going back in Checkout session? (i think not of course) thank you

[rose otter]

Mareks

[real wyvern]

Hi, we're using Destination charges. Is there any way to automatically copy the metadata from a paymentIntent to a Transfer object when the Transfer object is created by Stripe?

[glad raptor]

this is the result after using handleCardAction:
error: Uncaught (in promise): IntegrationError: Invalid value for stripe.handleCardAction intent secret: value should be a PaymentIntent client secret. You specified: a SetupIntent client secret.
IntegrationError: Invalid value for stripe.handleCardAction intent secret: value should be a PaymentIntent client secret. You specified: a SetupIntent client secret.

[coarse sky]

Hi Guys, I'm creating an invoice for customer through the api but pending invoice items does not included in the invoice that is finalized. Is there any settings about it? Because it is working on my other accounts.

[warm mist]

Hi, I need a help with the payouts. The date keeps changing. For over a month now.

Any link? Anyone please

[proven sail]

I got Payment declined by bank customer
The bank has authentication_required returned the refusal code. Learn more about denials.

what does that mean?

[signal stratus]

Hello, I am currently investigating re-implementing the checkout flow using Stripe Elements (instead of Checkout). Similar to how in Stripe Checkout, if the Checkout session is associated with an existing Stripe customer and they have payment info saved, it will allow the users to re-use existing info (pre-filled). Is this possible with Elements? Could someone point me towards that documentation / if its possible?

[amber jacinth]

I am trying to get the list of customer saved payment methods, but can't see the customer object on stripe, can't tell from the docs

[grim lodge]

Hello,
currently I'm working on stripe payments and got next issue:
PaymentIntent requires authentication for 3D secure cards when SetupIntent was successfully.
Could someone point me what is wrong? I can provide more information if needed

[grand valley]

I had started a conversation re: mac address for bbpos wisepos e but @misty hornet archived it before resolution .. the instruction provided for finding mac address are not helpful. I provided the same to instructions to networking team - but that is not what they were looking. what they are able to find by their means as I explained is what they need. could you reopen?

[limpid grove]

Hey guys, not sure if this is the right place for this. We have customers that pay ahead of their subscription start date. Subscription invoices can't be generated ahead of the subscription start date. Is there any way to accomplish this?

[vagrant steppe]

Robert Maranga

[lyric zodiac]

expand does not seem to be working for payment_method on the PaymentIntent of a connected account, unless I have the syntax wrong. The following code:

stripe.paymentIntents.retrieve(intentId, { stripeAccount: connectId, expand: ['payment_method'] });

does not error, but it just returns the method ID as a string instead of an expanded method object.

[signal stratus]

Is there a way to batch create coupons and promo codes with the Stripe API? I would like to call something like Stripe::Coupon::create(...) and issue many coupons and promo codes in a single request.
The use case is that we want to allow some developers to create a promo code that is custom for each of their users, and they could have hundreds/thousands of users.

[sacred torrent]

Hey. Quick question, we are trying to implement the billing module with subscription fee + transaction fee on each transaction on system at the end of the month. I was reading through document and encountered this. We want to make use of customer portal if possible. Question is the mention of not supporting portal on multi-item subscription, is it just for if we take the flat fee upfront or both? Thanks

[steep flax]

Hi there, I want to create an Invoice Item but I want to user as price for the invoice, a price that is recurring. I must use that price to charge my customer for that invoice because of the data flow in my backend. Is there any way so that I can keep track of that price and not creating a new price for a one-off invoice?

[vocal wagon]

Hi.
how to process the partial payment (cash) of an invoice stripe, so that the payment link is also updated with the remaining amount?

[glossy anvil]

Is it normal for a reversed authorization to have a transaction?

[thorny shoal]

Hello.One doubdt about this: https://support.stripe.com/questions/understanding-active-subscriptions
Active subscriptions for today are those whose canceled_at > today or there is other way to calculate them?

[severe solar]

I have an issue with the actual Stripe support UI on support.stripe.com... I requested a call from Stripe and estimated wait time is 3 minutes, that was 30 minutes ago. I tried relogging to cancel the UI and get support via chat but it just constantly tells me to wait for a customer support phone call... how can I get past this and actually get a call or actually talk via chat

[smoky pasture]

Hello everyone, I am looking for help regarding conected account and using destination charge with a Session

checkout session

[fiery ibex]

Would anyone know why a Session object which contains metadata would show as 200 but then not actually record the metadata on payment_intent.created?

[outer storm]

Help with webhook!

[crimson viper]

Hello, it seems that stripe terminal (WisePos BBPos E) doesn't accept some cards thourg apple pay: n26 and qonto card for example, failed while other worked, do you know why this is ? The terminal sees apple pay but it beeps in the void and nothing happends on the phone.

[jaunty python]

Is it possible to programmatically access the source of subscription deletion events? I'm able to see it in the dashboard but don't see any API that would return it

[minor sage]

Refund API - is there a way to obtain the receipt URL permalink (like on a payment/charge)? Maybe through some extended parameters

[halcyon lynx]

Hi Folks, Question about retrieving charges and refunds.

Using api version 2020-08-27, a charge object returns refunded false and contains no refund data,
using api version 2022-08-01, a charge object returns refunded true and contains a list of refunds.

I didnt see anything in the changelog to indicate this was an expected change, there was a note on Aug 26
about refunds being optional but not sure what that means exactly.

[hardy trench]

Is it possible to customize the text of the "upcoming renewal" email from the Dashboard?

[lethal roost]

I'm locked out of my Stripe account and I'm the account manager.

[hardy trench]

Question about type invoiceitem vs subscription in the invoice from a invoice.payment_succeeded webhook. (docs: https://stripe.com/docs/api/invoices/line_item#invoice_line_item_object-type). My understanding is that, if a user has a normal subscription and never upgrades/downgrades, it'll always be subscription, but if a user upgrades from plan A to plan B, since we have it set to always invoice them with a proration immediately, that would be when the type would be invoiceitem? We've seen it return with two invoice items, one with a description of "Unused time on plan A" and one with "Remaining time on plan B". Is the best way to distinguish which plan to put them on just to check the descriptions, or is there a better way to figure out which was the old plan?

[steep tapir]

Hi, I created one session checkout for the subscription plan with some metadata in it, So in every month stripe will make a payment from the same customer and will send the event on webhook. so, my question is will I get the same metadata in the event every time which I pass in the first session I created for the payment of the subscription?

[queen mulch]

Hello.
I'm working on an integration with Stripe Subscription. I'm using Java for that.
I've noticed that the enum SubscriptionListParams.Status has a value called "ENDED".
1 - when exactly a subscription will have the "ENDED" status value?
2 - is there documentation that gives details about it?

[cobalt lark]

Hey! I noticed in the List PaymentMethods documentation (https://stripe.com/docs/api/payment_methods/list) it says " For listing a customer’s payment methods, you should use List a Customer’s PaymentMethods". Is there a specific reason as to why I should use "List a Customer's PaymentMethods" instead of PaymentMethods.list with the customer param specified? I'm working with an older SDK of stripe, so Customer.list_payment_methods is not supported 😦

[dreamy willow]

Hello 🙂 I'm getting a 400 no such external account when trying to create a payout to a connect account https://dashboard.stripe.com/test/connect/accounts/acct_1LfpF22SKsdHKpEy/activity as you can see in the logs it's 400'ing even though im looking at the account...

[stark holly]

Hey! How do i manually create promo codes?
I just need 2 for now 🙂

[boreal ore]

Hi! I'm looking to test webhook handling for invoice.finalization_failed events, but I'm having some trouble getting these events to be triggered through my staging environment (my main account but in Test Mode). We use Stripe Checkout + Stripe Customer Portal to allow customers to buy + manage their subscriptions. Is there a way to trigger an invoice finalization failure through the UI?

[short sandal]

Hi!
How do I add a new phase to an existing subscription schedule? Suppose a user already has a subscription, when they change their subscription plan, I'm creating a subscription schedule for them from an existing subscription(using from_subscription argument). Since, I cannot add new phases when I create a subscription schedule from an existing subscription, I create a subscription schedule, and then modify this schedule. But I cannot add a new phase to an existing subscription schedule without adding information about existing subscription. Is there a way to just add a new phase to a subscription schedule without specifying anything about previous subscription?

[limber bison]

Hello, I am aware that this is not a dev question, but i will just still ask because I am getting desperate :<
Our website is about to lose too many customer because of Verification, Is there a way to speed up the process on verification?
is there any staff here to help me with verification?

[vocal wagon]

"Error retrieving payouts"🗿☠️

[ruby notch]

Hi, I'm trying to test the case when a bank account has failed to link in the ACH Debit flow. I'm poking around in the Stripe Payment Element but all the account options lead to an "account successfully linked case", even when I select the "Failure" one. Is there a way to test a failed to link account case in Stripe's test environment?

[finite hawk]

hello!
my team has been using the csv export tool from our dashboard for accounting purposes but there's some custom fields we would want that are not supported. Is there an API we could use to build a more custom invoice csv??
thank you!

[simple wedge]

Hi, I’m new to using stripe… I would like to change the email address which send invoices to customers. Right now I have connect my custom domain, but can’t find the way to change the default [e-mail] to something like [e-mail] or a third email… I have already read this article but can’t find where I should make the change 🙂 https://support.stripe.com/questions/custom-email-domain

[magic dew]

Hi - hopefully an easy question - wondering if it is possible to process a charge on behalf of one of our Connect merchant with multiple bank accounts listed and specify which one of their bank account it should go to? If not, is the only alternative to have a separate Stripe account per bank account? Thanks

[ocean juniper]

before i panic...i have to ask.....do ach recurring subscriptions on stripe actually work?
i set it up....i brought my users over....and now one month in every single users recurring ach payment fails the invoice
is anyone else using stripe ach recurring?

[ocean juniper]

i just got off the phone with stripe support and my soul is crushed

stripe did not communicate that ACH subscriptions have to be manually approved by customers every single month

[abstract dagger]

Is it possible to transfer funds to a bank account using just their bank info without them having a stripe connect account

[north spruce]

Hello, i had this problem when i want to save a card into 3d secure with paying later. "Please be sure to disable your form submit button when confirmCardSetup is called." Anybody had the same proble,?

[finite hawk]

Using one_time prices, is it possible to re-charge a customer once they have used all the items in the package they bought?? What would be necessary to trigger that?

[glass valley]

$charge = \Stripe\paymentLinks::create(
[
'line_items' => $data['description']
], ['stripe_account' => $data['wallet_token']]
); I get paymentLinks not found error

Can anyone help?

[true aspen]

Hi! How do I know which stripe reader I need?

I'm a bed and breakfast that needs to be able to charge for one time things like a single drink.

[grand matrix]

Hey Everyone! I just started working with the Stripe payment intent API today and had a question... when a user selects the option to pay, it creates a new payment intent. If they leave the page or decide to come back a different day to make the payment, is it OK just to create a new payment intent?

[wise knoll]

When are you all at Stripe make a phone number.👍🏻

[outer helm]

Hi, I just stated working with Stripe webhooks, and was wondering if there is an event to know if account of customer gets updated to be able to receive payments

[minor cipher]

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[plucky dome]

Hi, all, I need help sending auto receipts. May I know if I need to send receipts to all customers, it's possible to do it? Cause I just notice I have not been on the auto email setting. and now I have around 200+ customer did not receive the receipt. Except manually sending one by one, if that has another way can send e-receipt to them in an effective way? 4

[minor cipher]

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[minor cipher]

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[thorny breach]

Hi Team， still during the integration with applepay, met an error as below, could you help check~?

[minor cipher]

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[reef bobcat]

Hi Stripe Community! To enable a user to “accept payments” and “send payments” – is this called Stripe Accounts?

Basically I’d like to be able to allow users to monetize their profiles, so I was wondering how to allow a user to connect their bank account to stripe to send/receive money.

I see there being 3 steps:

• you connect their bank account to their profile (this allows them to accept/send money)
• someone else connects their bank account to their profile
• each user can now send money to the other and it’s automatically sent into that other person’s bank account

Any recommended docs or guides would be super helpful 🤩🙌

[molten lagoon]

Hi guys,
Does anybody know how to add products/items inside itemized reports? I see there are 43 columns, but none have a product name or id. I wonder which proper API I could use during the charging process then later it could be reflected in the report's statement?

[minor cipher]

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[vocal wagon]

Hi people,

It is possible to use a Session Checkout to update a previously created subscription?

I have same question jfcalovo, haha

[versed elk]

I see this isn't tech support but is there any way to actually get ahold of support for stripe express? The phone number is busy every time I call and it's 4AM! It's kind of an emergency since the email used in registration had a typo and now some random person is receiving my verification emails. Is it possible to close the account from woocommerce?

Meanwhile, all my personal details are sitting in an account I can log into but can't remove...

[vocal wagon]

I use cards with 3D secure, prepare Stripe::SubscriptionSchedule.update, and I do not know how to pass that to Stripe::Checkout::Session.create

and update never finishes because Card 3D secure is required

[cobalt summit]

I cannot log in i press forgotten password but no email comes through please help

Whats there number

I cant talk to anyone really having a nightmare

[minor cipher]

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[keen thicket]

Are there any staff here?

[fading garnet]

I am creating a check out session, in which I am passing some metadata, is it possible to get those metadata in webhook events?

[cinder jetty]

I need to talk with a Stripe Admin, i have a urgent problem

[hexed sage]

hello
I'm using stripe.checkout.sessions, but is there a way to insert processing between entering card information and pressing the payment button after the screen transitions to session.url?
It would be best if I could secure inventory at this time, but I couldn't find such a property

[jaunty vortex]

Cómo puedo recuperar a un pago que no llego

[meager haven]

Hi, I just wanted to confirm that if I was using stripe for my SaaS business payment system that I have the option to set up recurring yearly and monthly subscription fees (12 month subscription at a time, or option for longer?)? Thanks, Ben

[sweet plaza]

Hi everyone. I'm currently building a subscription SaaS payment system, but and having a little trouble figuring out the proration side of things. I have this table I need to work to but there doesn't seem to be a huge amount of documentation about proration. Would anyone know the best way to go about implementing this?

[sonic sinew]

Is it possible to have a dynamic cross sale item? Like, if I note a customer is considering buying an item, like they keep hovering over it, maybe remove it from their basket right before buying, could I add that dynamically to cross sell for one invoice?

[outer storm]

Hi guys, is it normal that in test mode when i make a test payment and my webhooks receive the payment intent event there is no customer info and i can't see customer email?

[minor cipher]

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[storm charm]

Hello friends, i'm adding stripe subscription to a nextJS website, is there a way to integrate subscriptions using stripe elements (react) without redirecting the user to stripe checkout?

[rustic veldt]

I have a Stripe web hook URL where in a file (i.e. index.php) I try to add data into Firebase FireStore database in Javascript with <script type="module"> tag. But no data is recorded into Firebase. But if I just run the code in the web hook URL file (i.e. index.php) even in my localhost server , data is recorded in FIrebase. From the Stripe dashboard, I can see the HTML output of the response. So why doesn't javascript code execute in web hook ? I have asked the question in stackoverflow site in details here : https://stackoverflow.com/questions/73992780/firebase-code-in-javascript-does-not-execute-in-the-stripe-web-hook-url. You can even provide you reply in that site too. Any one with any solution ?

[minor cipher]

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[light gull]

Hey Stripe team!
Glad to connect with everyone here.
I am a product manager in a startup call called "Servify" . We are a startup with presence in over 20 countries across USA, Europe and India. I head product here for payment solution. We are already using Stripe as a payment gateway in US, Canada and Europe. I had a question around Stripe's capability to pre authorise cards for longer period of time. I wanted to first check with all of you if this is the right channel to discuss about Stripe API's and product capabilities to find a payment solution for this particular use case. Let me know if anyone can help me in this regard and then I can explain the problem statement in detail.
Cheers!

[vocal wagon]

Hi, im trying to do this stripe verification system on my website per node. Then i tried to get it, but this happend:

[warped chasm]

hey! Im working on implementing paymentIntents instead of charge and I was wondering if I could get some help. After successfully creating a charge with charge = stripe.paymentIntents.create I get stuck when I do stripe.paymentIntents.confirm. I Provide the charge id and card_id as strings but it keeps giving me the error Argument "intent" must be a string, but got: [object Object] (on API request to 'POST/payment_intents/{intent}/confirm')

[minor cipher]

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[rain lintel]

We recently turned on collection of taxes with Stripe. We turned it on for the product, then ran a script to set automatic_tax to 'enabled': true on each of the subscriptions of within that product. Reviewing our taxes after collecting for two months, it appears that the vast majority of our transactions are still NOT collecting taxes. I'm wondering how I can get help with this?

[trail ridge]

Hey strip team,

I added Afterpay through the No-code add on but it’s not popping up on my product webpage. How can this be resolved?

[vocal wagon]

Hello have some problème with 1 stripe account 1 month before my account is hacking now my account back me to service spécial from stripe but cannot use what can i do stripe not answer me

[rain lintel]

Taking this issue to the support chat

[minor cipher]

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[fallow axle]

Hey guys

Does stripe express accounts for cross border payouts in Guyana

[naive grove]

i have gotten 3 false disputed for 50$ usd from someone i know, this person NEVER filed a dispute and now im in debt on my bank account for 360$. this dispute was removed and added 3 times, and every time it is charging me a fee of 45. the person contacted their bank account and nothing yet. id like these disputes removed completely we can go in a group chat with the cardholder he can CONFIRM he never filed these disputed. help.

[steep tapir]

Hi, for creating a subscription checkout session can i use stripe.checkout.Session.create() or do I need to use something else?

[mystic junco]

Why can't I get the text code you are sending me to get I to my account? I get all other texts...including thr one to download this to even get support...you are making me not be able to get paid....I am Hungry and have bills.

[idle iris]

Stripe is, in general, a ONE-WAY payment processor - FROM "Customers who make payments via various methods" TO "Business Accounts that take payments" - either the Platform, or connected Accounts.  Stripe generally does NOT make payments or transfers to "Customers", and generally does NOT transfer funds between Connected Accounts.  It does not behave like a "banking system"

[minor cipher]

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[full sapphire]

You may ask for Stripe Issuing (Stripe's BaaS) that may suit your case, but access to it seems relative small.
If your "customers" are just businesses working together (eg. A is supplier of B, which is also supplied by C), then you may be able to use Stripe Connected Accounts (through Express or Standard), but I'm not really sure.

[reef bobcat]

Sort of like buymeacofee.com – is this possible just through one-way payments or stripe issuing?

[full sapphire]

That's a donation platform right ?

If so, you can totally use one-way payments using Stripe Connect. If you want to use bank debits, you can look for ACH or SEPA debits as a payment method in the docs, no need to onboard a donator through Stripe Connect. 🙂

[reef bobcat]

It’s sort of like a monetization platform. So a user can connect their bank account and accept payments from someone else or send money to someone

[full sapphire]

Sending money would require you to bill a payment method, it's not possible to bill a Stripe Connect account.

[buoyant lotus]

Hi all - I'm curious as to why, when creating a new subscription (that is a user selected package of sub items), stripe is hitting our web hook with not just a subscription created event but a subscription updated event as well immediately after. The cross talk obviously creates a host of issues, so I'm trying to figure out what I might have set incorrectly here. Any help is greatly appreciated!

[minor cipher]

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[wooden sand]

Hi 👋 ! -- I'm hoping someone might be able to provide guidance about how to upgrade or downgrade customers using subscription schedules. Currently I'm "amending" a schedule by setting the current phase end_time to "now" and starting a new phase at "now" with the new prices. This works 9 times, but then I get The maximum number of phases is 10. -- Am I approaching upgrading and downgrading with schedules wrong?

They way it looks currently is that a customer may only change their schedule 10 times, ever. I'm sure I'm thinking about this wrong.

[sinful sedge]

hello i need stripe for my little site

I'm from bangladesh

how can i get it

[idle iris]

Stripe Issuing (like Treasury) is very very specifically a Business Enterprise product - like Issuing debit cards to your company's buyers. It is not permitted in a consumer application

[minor cipher]

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[naive grove]

anyone pls

[vocal wagon]

I need help I made a stripe and I made a payment to see if it was working using my own card and it literally declined and I was making me put a bunch of information can anybody help me

@mighty hill

@meager hawk

@languid tulip

@foggy dawn

@mental tusk

[broken dust]

Is there anywhere in the Stripeverse where we can post feature requests and upvote etc?

[minor cipher]

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[minor cipher]

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[vocal wagon]

Hello, I need help to integrate oxxo to my checkout stripe 🥺

[reef bobcat]

Does anyone know how to connect a bank account via strike to a profile like how buymeacoffee does?

Cc: @full sapphire this is what I meant above

https://help.buymeacoffee.com/en/articles/5777478-how-to-connect-stripe-to-your-buy-me-a-coffee-page

[vestal grove]

Hi team

i wish to pay one stripe conenct accout at the same time a client pay

i have a student who pay a teacher

33% go to the site owner

66% go to the teacher

so actualy 100% go to the site owner

[minor cipher]

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[quick gazelle]

Hi Guys, I am trying to integrate Stripe with Multibanco payment method by following the document in Php language...but i cannot see payment accept methods rendering...can some one help me on this

https://stripe.com/docs/sources/multibanco

[thorny breach]

Hi Team， still for the integration with applepay, met an error as below, could you help check~?

[minor cipher]

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[full sapphire]

Yes, this is exactly what I was speaking about:
Use Stripe Connect through Express or Standard method to get the user's Stripe Account.
Then, just use basic Stripe Payments to get the payments

[flint mural]

We set recurring payments over the Stripe API. As Stripe creates the invoice and product at the time the subcription falls due we are struggling to see how we get our custom metadata values to appear on all the objects Stripe auto creates. Stripe support say it isn't possible but I find that hard to believe there is no way to manage metadata. Anyone else having a similar issue?

[full sapphire]

Invoice should have a subscription id no ? I don't remember, I do know the invoices doesn't have metadata as they are created on Stripe's servers.

[flint mural]

Yes we are looking at monitoring when Stripe creates the invoices the pushing the metadata from the subscription into the metadata section on the invoice.

[full sapphire]

There is no use for this, what are you trying to modify on the invoice ?

Most of the time Stripe's invoices are sufficient for compliance. If you want to customize them, it's better for you to remove automatic e-mail sendings and create your own invoices.

[minor cipher]

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[austere wharf]

Why its pending ?

[soft flower]

hello dear

i face this problem on my account
"
Reply directly from your inbox
In order to restore your account’s ability to make charges, please check your email for next steps or reach out to our support team."
can anyone help me?

[minor cipher]

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[weak trellis]

this is a question about a subscription set up. Here's the issue I am facing:

1. need to set up a monthly subscription payment in pounds. However, the customer base is global and they might pay from india, uk or singapore.

When i contacted stripe support a few months back, they said :
If the product is charged in pounds, then the charge will fail if an indian customer, with an indian billing address, tries to buy it. For the transaction to go through for indian customers with indian billing address, the charge must be presented in INR. So you might need to create a separate product in INR

Im quite confused about setting the above up. Its a SAAS product

[proud spire]

Hello I'm trying to see why I can't instantly cash out I set it up Thursday and they said it was under a 48 hour review is now Sunday and I still can't cash out

[minor cipher]

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[sharp kelp]

Hello, I am working on integrating stripe with react native. I have pretty much finished the integration successfully but one issue is that I cannot get the payment info from the payment sheet once a user has filled out the card. I get no error and everything works other than the payment info being undefined which based on my understanding it should not be.

I created an issue here but have yet to here a response back https://github.com/stripe/stripe-react-native/issues/1159

[minor cipher]

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[sharp kelp]

This line is the culprit for me
const { error: openSheetError, paymentOption } = await presentPaymentSheet();

[wise knoll]

I feel like stripe need a customer support phone number so their customers can have more help.😡

[gentle turtle]

Hey guys. I'm a developer for a software company, and we're building a platform in the data business. I would like to associate Stripe with my platform, but I have to admit that I was a little confused by the documentation. Can anybody help me?

[minor cipher]

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[river pivot]

Hey. If I understand correctly - stripe will retry a payment (invoice.payment_failed) 2/3 times? And if it then fails the event invoice.finalization_failed is called? Is that correct?

[vocal wagon]

this app making me confused as hell first it said payout gonna be tommorow now it says tuesday

[naive grove]

it scammed me for 360$

[vocal wagon]

ikr where is my money bruh

[river pivot]

Have you gotten any new payments after it said the payout would be tomorrow?

[minor cipher]

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[naive grove]

they scammed me another way than not giving payment

[warm crest]

Cómo recupero mi cuenta robada?

[vocal wagon]

no

[raven goblet]

Is anybody having issues with a 48 hour review on go puff

[worldly beacon]

hey, I need help adding sizes for my shirts and changing prices for my shirts

[reef bobcat]

How long do checkout session URLs last for / is there a way to change the limit to be more or less time? I am working with the Stripe API for reference and generating dynamic URLs via the create session API method.

[minor cipher]

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[reef bobcat]

Hmmm ok gotcha....so are you able to save a "receivable status" as a user in Stripe? I guess that is the user's stripe account which gets stored in stripe and saved on the client-side and then processed in the app b/c the user has this data saved.

Are you able to adjust the user's stripe account data in stripe to correlate with that user's profile (i.e. the same primary key or a user attribute)?

[river pivot]

expires_at
optional
The Epoch time in seconds at which the Checkout Session will expire. It can be anywhere from 30 minutes to 24 hours after Checkout Session creation. By default, this value is 24 hours from creation.

[river pivot]

You can add metadata to a customer

which is probably what you want to do here

[reef bobcat]

Ahh ok awesome. Does this also mean you can scan through your customers by metadata? As in, is stripe user account data searchable by a field.

Like if you created a custom field called dbUsername – could you do a scan in stripe for a user with that value?

[river pivot]

May I ask why does this need to live in the metadata? Curious why you need to do it?

Sounds like you're trying to solve something super edge case

I mean...it can live there, but don't you have access to the customerId somewhere? Just retrieve the customer on customerId and get the metadata in the response

Actually, I see that you can search customers

[rotund relic]

Hey Guys Can someone help me. I need to remove my bank account from stripe. I have added 2 bank accounts as sown in the screenshot here.
Now i wanna remove the 2nd one. But when i click the delete button. Nothing happens

[reef bobcat]

Two specific examples that come to mind are:

• I want to scan the db to see if a user has made payments. They have a unique ID in our database (i.e. username123573) but it wouldn’t be stripeUser1234.

I would want to be able to pair the user with our database.

In another example, let’s say I want to allow users to tip each other. There needs to be a way to look up the user and check the db if they can accept payments and then find their connected stripe account. If there’s a similarity (private metadata) the API can direct the right user to send money to/from

[river pivot]

const customer = await stripe.customers.search({
  query: 'metadata["dbUsername"]:"value"',
});

this might work

https://stripe.com/docs/api/customers/search

[reef bobcat]

Yes exactly!! This is awesome thank you! I assume this is all done securely via Stripe secret key right?

[river pivot]

Yeah

[river pivot]

Sounds like something you should contact stripe support about

[reef bobcat]

Also, one more question 🙂 Is there a way to split payments or take a % off transactions when sending money from one stripe connected account to another?

Let's say that every time a transaction is done, 5% goes back to the company. In an example, $100 is sent from personA to personB, then there is a platform fee of 5%, so the total personA spends is $105 dollars....the company gets $5....and personB gets $100.

Is this a method of Stripe's session creator or something else you'd call in the transaction API?

[wooden sand]

Careful: Using search has a race condition here. Search does not guarantee read after write, so if you create or tag an existing customer with that metadata and then expect to see it in search right away, you could be in for a surprise because it can take a bit for Stripe to index it (as Stripe mentions in their search API docs).

[grave vine]

Hello,
is there a way for any webhook event to know that "a subscription was created in future date and is activated" using schedule?

[sonic river]

Hey guys, how's it going?

I am a bit confused regarding Payouts and Balance Transactions.

Is it possible to get Balance Transactions for Manual Payouts (done via API)?? I actually wanted to do some integration testing and because Auto Payouts only happen minimum 2 days cycle, the Manual Payouts does not seem to have Balance Transaction Info. I get api error message like Balance Transactions not available for Manual Payouts.

Any help is appreciated! Cheers!

[vagrant steppe]

sar_dy

[idle iris]

Stripe is, in general, a ONE-WAY payment processor - FROM "Customers who make payments via various methods" TO "Business Accounts that take payments" - either the Platform, or connected Accounts.  Stripe generally does NOT make payments or transfers to "Customers", and generally does NOT transfer funds between Connected Accounts.  It does not behave like a "banking system"

[idle iris]

You cannot send money from one Stripe account to another.

[idle iris]

"Customers" (people who pay) do not have "Stripe Accounts" - customer objects live on your platform account, or a "connected" account, and are not shared across Stripe. The "Customer Object" created when "Johnny Buyer" purchases from one Stripe platform is entirely separate from a "Customer Object" created when "Johnny Buyer" purchases from a different platform.

[idle iris]

In Stripe terminology, "Customers" are individuals who make payments, and "Clients/Users" are connected accounts that take payments. They are neither the same, nor interchangeable, nor can one be substituted for another. They are entirely separate.

[idle iris]

Stripe cannot transfer between Connected accounts, and most importantly, all Connected Accounts must be verified & authenticated due to KYC (Know Your Customer) and AML (Anti-Money Laundering) laws and regulations. This process can take days to weeks to complete. KYC & AML do not apply to money coming in (i.e. payments) but to money going out (i.e. payouts).

[ember mural]

Hi there! Tell me how do you want to integrate OXXO payments? Via the API or directly through checkout?

[thorny breach]

Hi Team, Still for applepay integration, met an error like below, could you help check: Either you do not have a card saved to your Wallet or the current domain (xiaoliao.stg.myshoplaza.com) is not registered for Apple Pay. Visit https://dashboard.stripe.com/account/apple_pay to register this domain.

[viral terrace]

Hi guys, how are you going? I just wanted to ask why are my scheduled subscriptions showing "Forever" on their end date when I go to Update subscription in dashboard? But when I check their details using the API, the response object returns the end_date. Anyone experienced this? Thanks!

[fleet jewel]

Hi Stripe team, I am creating a payment method (https://stripe.com/docs/api/payment_methods/create) via an API call to /v1/payment_methods just to get the card details like its brand and funding. Once I get the card details, I just discard the created payment method and not associate it to any customer/user.

My question is, since we are discarding the created payment method, is there any concern that I should care about? Maybe something like:

1. API quota
2. Possible garbage data in the dashboard (?)

[hollow nebula]

Hello, when retrieving an upcoming invoice, can I be sure that ending_balance will never be null?
https://stripe.com/docs/api/invoices/object#invoice_object-ending_balance

[ember mural]

Hello! As far as I know you need to register your domain via DNS verification through the stripe dashboard to use apple pay, or input your iOS certificate in order to validate. https://support.stripe.com/questions/enable-apple-pay-on-your-stripe-account this link should help

[vagrant steppe]

Eranga

[normal compass]

hii do checkout page can handle payments ??

[fossil oracle]

Hi, how to make exemption for already added card for not triggering 3ds authentication using radar rules. It is fine for new card additions, but customer who have already added cards should not be required to perform 3ds authentication.

[vocal wagon]

Directly through checkout

[eternal mountain]

Hello, I want to know that how can I make a subscription payment which should start on a date. I am describing my case how I want to make recurring payment with stripe.

Today if I purchase a subscription that should start from today and next payment should be done on 31st December 2023 or 1st January 2024 so in this case we are giving these 3 months free to them but we are taking payment from them now for these 3 months + next 1 year.
But rightnow when I do a recurring payment with subscription its setting next payment date to be +1 year so means 10th october 2023 I don't want that.

Let me know please anyone how can I do that with stripe?

[ripe cedar]

Hi team! What's the best way to create dynamic prices for a Stripe subscription based on location? Cheers.

[merry forum]

I need help been trying to upload my id for identity verification but it keeps crashing. I have used a different device and everything.

[rustic kraken]

Hi so i’m wondering if there’s anyway to update my card information even though I’ve already verified my identity it won’t let me do it again until November 2 and I have a whole paycheck of $1000 sitting there that I can’t touch is there any one on here that can tell me what to do oh and I don’t remember my old card information that’s the main problem

[willow sun]

Hello,
My stripe bank account is negative because I did a refund, how do I fund money from my bank accouny into it?
Grts.

[thorny breach]

Hi thanks for the response! indeed we've registered in the merchant portal, but just met the same problem , so not sure what's the exact problem

[weak trellis]

this is a question about a subscription set up. Here's the issue I am facing:

1. need to set up a monthly subscription payment in pounds. However, the customer base is global and they might pay from india, uk or singapore.

When i contacted stripe support a few months back, they said :
If the product is charged in pounds, then the charge will fail if an indian customer, with an indian billing address, tries to buy it. For the transaction to go through for indian customers with indian billing address, the charge must be presented in INR. So you might need to create a separate product in INR

Im quite confused about setting the above up. Its a SAAS product

[daring sky]

Hello I've been trying to run stripe login on cmd on window

I keep getting this error

@ Waiting for confirmation...unexpected http status code: 400 {"error":{"message":"The livemode of the authorization key you provided does not match that of the key provided in the Stripe-Account header.","message_code":"stripe_account_livemode_mismatch"}}

the confirmation key from the browser matches the cli but that error keeps appearing

I have also stripe configure it with the stripe api-key flag

but when I run stripe listen I get this error

[Mon, 10 Oct 2022 12:42:25 +07] FATAL Error while authenticating with Stripe: Authorization failed, status=401, body={
  "error": {
    "message": "Invalid API Key provided: sk_test_**********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************8q6V",
    "type": "invalid_request_error"
  }
}

[terse imp]

Hi, I am doing the subscription in my application but the client doesn't want to capture the card details in our application they want to capture it in the stripe screens. But how can I do this for the subscription? any Help is great.

[nova pond]

Hi, how can we configure endpoints on webhook that require authentications?

[vagrant steppe]

sushbhat

[normal compass]

hello need help !!! getting some error while implementing react + java

[deft axle]

Hi, can i deffer bellow ajax call js
https://r.stripe.com/0

[vagrant steppe]

zugojipi

[tender basalt]

Hi devs, we have been impacted by the SEPA DD payments problem last week with all payments disputed. We now have the list of impacted payments and the bug is resolved, however I understand that we have to recover the money ourselves. Can you please provide detailed steps using the API to do this ? We have hundreds of impacted payments and no easy way as a 'retry' button. Thank you

[unkempt gorge]

Hey, so I am saving bank debit and card elements for later using payment element, so I have created invoices in stripe and now trying to pay from them through the api, confirming the payment intent with the customers payment method works sometimes but sometimes it throws an error to include a mandate, how can I do that ?

[steep flax]

Hi there. Is there a way for the coupon to be applied only on the first invoice created for the subscription and not on upcoming ones. I want this to happen even if the customer applies a coupon that is not for one-time usage but can be used multiple times

[young mauve]

Hello i would like to delete the recent payment intent from my developer account. Anyone?

[cinder jetty]

hey Guys, please i need to talk to you or someone els on Stripe. It's really urgent, they are scamming with my profile

@mental tusk

[slate hatch]

So far, I thought, when updating something at stripe, omitting fields will leave existing values untouched. However, when updating a subscription schedule, with a phase, containing a coupon, I found, that the coupon is missing from the subscription object afterwards. Are there restrictions an what can be omitted and what not?

[minor sage]

Refund API - is there a way to obtain the receipt URL permalink (like on a payment/charge)? Maybe through some extended parameters. I refer to the URL version of the email receipt that the customer receives when a refund is processed. Via the Stripe Dashboard I can resend the refund email, but I'd like to be able to link to the receipt URL from our application so we can present the user with a button to view the refund receipt.

[sand pond]

Does anyone have example of email of 3D Security Authorize payment email? When card allways requires 3D Security?

[ornate beacon]

I have switched over to Live and having problems when adding my card error: Unexpected error communicating with Stripe. If this problem persists, let us know at [e-mail].\n\n(Network error [errno 16]: )

[ornate beacon]

😢

[opaque charm]

Hi, we are concerned about PCI compliance and we need some feedback.
We want to create a new payment method and attach it to customer using following API requests:
https://stripe.com/docs/api/payment_methods/create
https://stripe.com/docs/api/payment_methods/attach

Flow is FE will post required card information to BE and BE will communicate with Stripe.
We are not storing or logging any sensitive card information in our system.

In the above described flow are we PCI compliant or should FE communicate with Stripe directly to create new payment method?

[vocal wagon]

Hi people,

It is possible to create a Stripe Session Checkout to update an already created subscription?

Thanks!.

[deft axle]

Hello,

How can i defer js of strip payment js inside Iframe ?

[daring sky]

@tacit ridge

The full command line is

I am in CMD.exe

stripe login

[olive falcon]

Hi there, is there any way to get an account transaction limits for any given payment method type ?
in my case, I want to check the weekly SEPA debit transaction limit for a given account

[vocal wagon]

Hello, our company we sell online shops. Our clients have stripe Connect account to our stripe platform to enable payments by credit card. Now, we would like to implement also SEPA direct debit but I have some questions:

• Can we use direct debit as credit card payments for single payments ( 1 order - 1 payment)
• Can we save clients bank info and make 1 charge per month with all orders??? If the amount is variable, it should be a subscription ??

[nova pond]

Hi is it possible to hide this country drop down and programmatically default to a country

[glad raptor]

Hey, can I know how to cancel these payments ?

[charred valley]

Hello, i have a question, can i make write-off funds for the client,on the next day after submitting custom payment form? hope that you will understand me

[torpid pine]

Is it possible to pass my own query params with return_url in checkout.js
Currently if I set anything in return url, that gets replaced by payment intent and redirect status
Uses PaymentElement

[woven flint]

Hello, is it possible to easily get available funds for multiple virtual cards in Stripe issuing (so the card's spending_controls.spending_limits.amount minus the money that has already been spent), or do we need to calculate it on our side based on card's transactions/authorizations (to also show "pending" purchases)

[stuck flare]

Hi Team, let's say I've created a payment intent and I want to move it to successful state via an api call instead of redirecting to stripe page for confirmation, is that possible?

[weak chasm]

Hello I am Aniket Singh trying to integrate Stripe payment gateway can you plese help me providing a stable module for magento 2.3 so that I can install and start the integration.

[void pier]

Heylo,

[hearty jewel]

Hi, I'm trying to test bacs direct debit as a payment method - but it's not showing up as an option for my stripe checkout session - is it because I'm using a new stripe account that hasn't been verified (it's just a test account)....

[vocal wagon]

Hi guys,
I have a question regarding connected accounts and cross-border payouts. Our platform is in US, we want to make a payout to an account in Europe, say in Poland. For that purpose, I'm trying to create an account in Poland with recipient service agreement like this:

account = stripe.Account.create(
    type='express',
    country="PL",
    email="[e-mail]",
    capabilities={
        "transfers": {"requested": True},
    },
    tos_acceptance={"service_agreement": "recipient"}
)

But eventually I'm getting the error:

InvalidRequestError: Request req_SOnoKNOFrZKQY8: Your platform needs approval for accounts to have requested the `transfers` capability without the `card_payments` capability. If you would like to request transfers without card_payments, please contact us via https://support.stripe.com/contact.

What might be the reason for the error?

[ornate beacon]

Is it possible to create invoices in stripe for orders imported externally?

[vocal wagon]

Hello, is it possible to add TrialPeriodDays in SessionCreateParams ??

[round ferry]

Hello guys, I am not able to fully understand StripeInvalidRequestError: Can only apply an application_fee_amount when the PaymentIntent is attempting a direct payment (using an OAuth key or Stripe-Account header) or destination payment (using transfer_data[destination]). My request id is req_M1GZXtfe2tgapI. What exactly it means?

[frigid heart]

Hey there, does anyone know whether a payment intent can be refunded while it's processing? According to Docs it can't be cancelled while it's processing, but I'm wondering if a refund will succeed or be queued at that point?

[round wharf]

Hi there, I having a little issue with metadata, could you please help me ?
I am using the REST API to update metadata on a Charge, and I would expect it to appear under payment_metadata[my_custom_key] when I extract a .csv from the "Reports" tabs. The column name appears as a checkbox, but when I check it I end up with an empty column. If I use the retrieve endpoint with the same id (ch_XXX) , I get the correct metadata. I understand there is a difference between payment intent metadata and charge/transfer/refund metadata, but I was hoping that those would appear in the [payment|transfer|refund]_metadata columns... Am I missing something here ?
Thanks in advance ! ❣️

[steep flax]

Hi there, can I expand the invoice object on the Stripe::Subscription.list enpoint?

[wheat lake]

Hi everyone, we are looking at Stripe connect as potential solution for a marketplace feature where we would be collecting the payment and then sending out payouts to the sellers. The main issue we have now is how to deal with refunds. If we for example take payment, then do a payout but later on need to deal with a refund, how can we get the portion of the payout back for the refund?

[stuck flare]

Hi
I had a doubt about automatic payout
I have set automatic payout to day in the dashboard test mode
But i don't think so mony is being getting payed out to bank account
Is it not working in test mode?

[vale flint]

hope its okay to ask here.

i have a stripe account and have set up a product. i want to add a total amount of products so i can share the link but only have 16 people purchase the product. basically like an inventory. i have tried the self help questions but cant seem to find how to do it

[soft flower]

hello dears

i face this problem on my account
"
Reply directly from your inbox
In order to restore your account’s ability to make charges, please check your email for next steps or reach out to our support team."
can anyone help me?

[nocturne jungle]

Hi

[echo steppe]

when you're choosing company type: individual for a stripe connect account, why do you have to provided registered business address details, company category etc. is it not possible to have this person as an actual individual? what should these be set as?

[nocturne jungle]

We are currently using Magento version : 2.3.6-p1 and my client has asked me to use Stripe as the payment gateway. When our support tried to install the latest version of Stripe when it got to the checkout it just wouldn't work. They tried it on a clean version of Magento on their development machine and had the same issue. They have asked is there a version of Stripe that is compatible with our version of Magento
Any help would really be appreciated
Thanks
Rich

[stuck flare]

Is it possible to do payout for connect account via api ?
Please help

[vocal wagon]

Hello, i'm new to the group and let me ask you for help right away. I have two questions:

1. If I want to change the subscription price and I already have a group of customers, is there any solution other than editing each subscription individually?
2. What webhooks to listen to when creating a checkout for a single payment?
   I will be grateful for your help.

[hearty jewel]

Hi. I've got a strange flow here with the customer portal and entering a DD - can anyone help

[slim knoll]

🆘

So we are using connect feature and i got struck into a problems:
1️⃣ My client connect account is in India and the platform account is also in india. Is it possible to make transfer from my account to client's connected account? Both accounts in India.

[warm flax]

Hello! We are using Stripe connect and our customers are hotels. When one of our customers receives a reservation through Expedia, Expedia creates a virtual card for the hotel to charge. This virtual card though can't be added as a Card on File on Stripe. This is the request ID req_ZaKmZXgyRF8Yt1 and this is the message we receive Your card does not support this type of purchase. Can anyone please assist on this matter. Thank you!

[sinful idol]

Hey Team!

New here so let me know if this message in the wrong place.
I'm using Stripe Payment Element within a Vue.js app. The goal is to capture the customers CC info and when the CC form is complete, submit to our backend to finish the process on our side.

The issue I'm having is that the change event handler doesn't actually fire after every change so it's proving to be impossible to know with certainty we're submitting a form that has a completed Stripe Payment element.

I've also noticed our form does not include the StripeElement--complete class as this issue states: https://github.com/stripe-archive/react-stripe-ements/issues/283

Any thoughts here?

[vocal wagon]

Hello everyone
I need help in testing an OSMP certificate, can you help me?
Thanks
Stefan

😫

[vestal grove]

Hi team

I need help about Stripe Conect

[vocal wagon]

Hello, this is true ???The payment method klarna cannot be used in subscription

[restive tulip]

Hi there! Wonder if you can help me with some info.
I'm working on a project that imports a user's Stripe account data and processes it for the purpose of offering various business insights.
It does this by asking the user to create a restricted API key with read access to everything, and plug this into a third party data processing service, which creates a connection between Stripe and a data warehousing solution.
My question is - is there an easier way to enable this sort of connection than asking the user to create a restricted API key?
For instance, could we create a Stripe app that generates the restricted key programmatically for them?

[simple coyote]

Hi everyone, i have a question to subscriptions

[zenith lichen]

Hey,
I had a question and was wondering if you can help me?
We're doing an integration with Shopify where we're using Stripe as the payment gateway but we're seeing Shopify save card details if the order isn't placed successfully. I was told this is because Stripe is in test mode and that there might be a way to turn this "remembering" off.
Can you give any advice? I couldn't find anything like this in your documentation.

[thick cliff]

Is the connect client id sensitive information? If so, how do I roll it?

We just let an employee go and I'm trying to ensure I roll all the proper keys etc.

So far I've
-Changed the acct password
-Rolled the test/live secret key/publishable key
-Expired the webhook signing secrets
-Revoked all the CLI access for them

[halcyon robin]

How can I add funds in test mode to make transfers?

[tiny wind]

Is there an event that is more definitive of when money hits the destination account? Payout.paid occurs when a payout is expected and has the expected date with it. If I use payout.paid, I would have to run another program on a timer until the expected date hits to do action on the payment when it is settled, right?

[vocal wagon]

My payout keeps changing date bruh i waited 6 weeks now it keeps saying one date then changing to another.

[bronze berry]

Hi, we were using destination charges at connect account, based on my previous question to here:
(https://discord.com/channels/841573134531821608/1027875554084524082),
I implemented it as direct charge.

But know we are getting an error says payment intent does not exist.
resource_missing - intent
No such payment_intent: 'pi_3LrNS6EuFSNIzN2l1lXRaZzQ'

I create the payment intent from backend and pass the client-secret to the frontend successfully as before.

What is wrong with our flow? The request id is req_QX3nnGFd61XOoQ

Kind Regards.

[vocal wagon]

Hi, is there any way to preview/test the email notification for sepa direct debit before subscription renew (created from a payment_intent) ?

[sonic sinew]

Hey, what's the best way to track if I've emailed a customer saying thank you for your purchase? I'm currently using checkout sessions and triggering the email when they visit the post checkout success page - but I want to update the metadata of the checkout session which doesn't look to be possible through the node reference. Thanks

[steep flax]

hi there. I want to apply a promotion code to an invoice but I see that I can only add coupon. Is it possible to add promotion code directly while creating an invoice?

[vocal wagon]

Hi Guys,

I am working on SubscriptionSchedule.

My scenario is say i am creating subscription today, I want to charge the customer 'X' amount for 10 days and then from then on 'X' for every 7 days.

eg.

10/10/2022 - subscription start , next instalment date should be 20/10/2022 and then third instalment should be on 27/10/2022.

my code looks like above but when i check

stripe.Subscription.retrieve data - current_period_end date it shows 17/10/2022 instead of 20/10/2022. can some please help with what am i doing wrong

[hidden cobalt]

Do test payments always stay in a pending state? I am testing out my platform payment/donation feature and I am fetching the balance of connected accounts for my users so they can track their earnings and the only balance that accrues any value is pending.

[vagrant steppe]

elBR

[wicked glade]

Hello team! I have a permission denied error on my stipe API key when I try to import account objects

[vestal grove]

HI again

Where is in the dashboard, the interface to add connect account please ?

[somber cairn]

We used to rely on Transfer Data (https://stripe.com/docs/api/invoices/create#create_invoice-transfer_data) in Create Invoice. However, we now need to transfer for multiple connected accounts and the Transfer Data does not take an array 😦

If we did not have an invoice, we could have done it this way (https://stripe.com/docs/connect/charges-transfers). This creates two transfers and a transfer group. This is what we need to do but for the invoice.

What I ended up doing is create a webhook on invoice.paid and then create a transfer and use transfer.source_transaction = invoice.charge. This accomplishes what we need and is good, however it has a drawback that it puts our webhook on the critical path where it wasn't before.

My questions to you:

Since transfer Data does not take an array, is it possible to create the transfers directly after we create the invoice (in draft) and hence avoid the logic in the webhook?

If not, how do you recommend we do multiple transfers on invoice payment? Is what I did the recommended way?

[turbid ember]

We went live with Stripe last week Charging Customers & paying out connected accounts. Can someone explain why our current balance is Negative and Will be available soon is Thousands of dollars... When is soon?

[sharp niche]

Hello

/help

help

I need support

[severe solar]

I am trying to detach a payment method from a customer via the detach API (https://stripe.com/docs/api/payment_methods/detach) but I get the following error: The payment method you provided is not attached to a customer so detachment is impossible... the method is attached to one.

[devout vale]

hello I trying to test a webhook using the Stripe-cli ... im using an specific java-stripe version , so I need the api version to be 2020-08-27 ... but its seems that by default it uses 2019-12-03 (which i think is the default api version on my account )... is there a we to use 2020-08-27 ?

[glass valley]

"Undefined property: Stripe\Service\CoreServiceFactory::$paymentLinks"

I am trying to use paymentlinks

[amber storm]

How do I get back into Test work app

When I press my app Auto Pet Treat access beta has expired

[tawdry shoal]

hey, how does one raise a feature request? I very much like the ability to create a payment page but I would like the ability to collect an additional value per subscription because the people who it's being paid by are not necessarily the person who the subscription is for

[tawdry shoal]

short version: it's for memberships where a parent might pay the membership for their child/children

[surreal temple]

Please respond in the thread created for you

[amber storm]

We talking about my app I don’t understand do you have a telephone number that I can call

[surreal temple]

Please respond in the thread

[amber storm]

I need to talk to somebody about the app development

[surreal temple]

Please respond in the thread. I am happy to talk to you there

[amber storm]

It’s not accepting me to be a friend

[loud sparrow]

Hi. Should a Subscription item price change prorate a Customer and credit their account for draft Invoices for the previous price which they did not pay?

[fading garnet]

is it possible to get added metadata in webhook events like "invoice.paid" while updating any subscripiton

[amber storm]

Can someone call me back 440-735-1111

[idle oasis]

Hi has anyone got experience with xcode testing apple pay with stripe ?

[surreal temple]

1. We don't offer phone calls
2. Please respond in the thread

[amber storm]

Is that let me get invited

It’s saying I need to be a friend

[lapis condor]

Is 3D secure a thing with in person stripe terminal payments?

[dreamy willow]

Hello, having an issue with Idempotency keys are either not being reported correctly, or the Go SDK is not setting them properly (I think, code reports very different format than request log) Example req https://dashboard.stripe.com/logs/req_n0b91wrYym4JJC NEVER MIND I FOUND A BUG AHHHHHHH

[sharp kelp]

bump #dev-help message

[tender wyvern]

Hey,
I want to create about 10,000 coupon codes for product on stripe which are available for one time use per customer.
Does stripe have a limit on the number of coupon codes that can be created?
What are the rate limits for creating this volume of coupon codes?

[obtuse hare]

Hi, I am doing a test checkout, but it is not navigating to my success.html page successfully, it says the page cannot be found.

I am setting it as SuccessUrl = domain + "/success.html",

and the domain is var domain = "http://localhost:4242";

[languid tulip]

Let's use the thread I created above!

[earnest scaffold]

Is there a straight-forward way to query the stripe fee (stripe's cut) from a successful payment intent?

[vocal wagon]

Hello - Have a few questions on ACH Debit and Customer Objects. Once a bank account is verified, whether by an instant method or micro-deposit it is my understanding that it is then attached to a customer object upon a successful payment-intent completion (Aware that there are other ways as well).

Once this happens, what does this mean exactly? If I then attach this customer object to a new Payment-Intent, will any information be pre-filled, will the bank be selectable in some fashion, or will only verification be skipped? I’m wondering how much info is exposed to the front-end payment-intent portion. Is there an example somewhere of a “saved” / “verified” bank account?

Another question, Can the same bank account be tied to multiple customer objects?

If multiple concurrent attempts are made to verify the same bank (Think two users going through the flow at the same time), which is tied to the same customer object, what happens?

Thanks!

[valid torrent]

Hi! Why doesn't the admin page display the existence of the subscription_schedule in the subscription, although it is in the api response?

[lapis forum]

Hi,

I was wondering I could get some help with some unexpected behavior when prorating a subscription upgrade after a one-off discount has been applied to a customer (the remaining time on the sub uses the discounted amount, so the first prorated upgrade charges the customer a lot more than I would expect, not sure if there is a way around this).

[pulsar summit]

hey 👋 - if you want to collect international payment via apple and google pay, is there anything you need to consider with the Stripe API when collecting non-US based Credit cards? I should say, the code already implements payment intents api and works in USD in the US. I'm thinking the limitation would be based on the payment method which is not something that stripe would change, based on this: https://stripe.com/docs/connect/payment-method-available-countries

I'm thinking because the code is already set to use payment intents all we would do is change the currency? Then google/apple pay would handle to the rest?

thanks!

[severe solar]

Hi, could I get this thread re-opened? #1029062886141743176 message I had to go away for a bit and I still require help.

[sturdy night]

Issues with stripe customers being auto created on failed transactions for subscriptions. Then causing webhooks to indefinitely resend failed post for customer that doesn't exist on my side.

[remote palm]

Hello! My team and I are trying to use the Customer Portal url and put it in an iframe. We have been unsuccessful due to this error: Refused to frame 'https://billing.stripe.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'none'".
Is this an issue on our client or an intentional design for the Customer Portal?

[finite hawk]

Hey there! Quick question, when using an API created checkout session, is it possible to apply a promo code that is removable?? I've tried but the outcome is a forced discount the user can not remove.

[tepid mist]

hi All am unable to create financial account using this: const financialAccount = await stripe.treasury.financialAccounts.create({
supported_currencies: ['usd'],
features: {},
});

guide please

Error this : TypeError: Cannot read properties of undefined (reading 'financialAccounts')

[tepid mist]

how to create stripe financial acocunt?

[surreal temple]

Please respond in the thread I created for you

[dusty pilot]

My customers are having issues applying Promotion codes using a Stripe Checkout page. I have tried creating promo codes without any restrictions. They always seem to fail with an "invalid_request_error". In my personal testing in production mode, the promo code will be applied when the checkout screen is refreshed and then it gets magically applied. Any pointers of where I can further debug this?

[sharp flame]

Hey peeps can I have unspent funds on ach transfers sources eternally?

[leaden comet]

hi there, i'm having an issue with my stripe account. I have a main one and then an express account with the same email but when I go into login now it will only show me transactions from the woocommerce express account. I need to get this figured out asap as I'm not allowed to collect payments through my main account. Please help.

[sonic sinew]

I'm setting up webhooks but I want to test them locally, I saw the CLI to trigger them, but, is there a way to get the events like checkout session complete through the stripe node reference or do I have to use webhooks?

[outer helm]

Hello, I am trying to redirect the transfer data destination in a PaymentIntent object to my own account id but I am encountering a The 'transfer_data[destination]' param cannot be set to your own account.; problem. Is it not possible to create payment intent to my own account?

[smoky pasture]

Hello all good evening, I have a question regarding invoice.next_payment_attempt and invoice.collection_method. the first one is null, while the second one is set as charge_automatically

[grand valley]

Quick question: are reports out of sync with transactions on the dashboard? I got a request from the business who noted that transactions done on the dashboard over the weekend are not showing up on reports. Any suggestions/advice on how we can overcome that? thx

[visual heart]

Dear dev supporers, we are doing US Direct Debit with Financial Connection. We have three questions about SetupIntent and Collecting bank account

1. In SetupIntent with collecting bank account UI, we notice the Email and Full name fields are mandatory for stripe.confirmSetup() method. We already collected user's email and name as billing information in a prior step, and don't want to collect it again if not necessary, and therefor hide them and pass them in code behind.
   Question: What's the Full name field used for? Is it bound to bank account or for some other usage? if it's for bank account name, we surely need to keep

2. So far we are doing with test mode, the Bank account search field only list the pseudo banks. What does it look like in production environment? for example, once user enters their bank name, will a list of bank be displayed there?

3. We noticed following code snippet for checking SetupIntent status after confirm setup.
   We checked the documentation at https://stripe.com/docs/payments/payment-methods#payment-notification, which mentioned ACH debits(it's what we are dealing with) may return 'Processing' as example for PaymentIntent status. But we are doing SetupIntent in this situation, not PaymentIntent.
   Question: Will a US ACH debits SetupIntent possibly return a 'Processing' status? if so, is there a maximum time period to wait for the final success or failure status? We handle PaymentIntent asynchronously, but not for SetupIntent.

Thanks for your assistance

[burnt birch]

Hello, I am not able to see the PO # in the refund entries of the Payout Report extract - We used to get it but no more

can somone please help

[silent crystal]

is there a way to determine if an Invoice is the first invoice for a Subscription easily? I'm handling the invoice.paid webhook and want to do special behaviour there if it's not the first invoice?

[prime prism]

Hi - I am using Stripe webhooks with a team of a few other developers. How do we make it in a way that we have different keys so that a webhook triggered by someone is not sent to all the other machines?

(This is in test mode if this wasn't clear)

[native nebula]

Hi all, i have a problem when i try to connect a stripe terminal just in android (is discover but not pair) i obtain the next error (couldn't pair with "serial number" incorrect pin) any idea ?

[elder nest]

Hello, we're starting to see several subscription invoices in some connected accounts fail to finalize (they were working fine before). The error is: The account referenced in the 'destination' parameter is missing the required capabilities: transfers or legacy_payments are required on the 'destination'

However, in all cases, the connected account (referenced in the destination), has the transfers capability showing "Active" in Stripe and it says "All required details have been collected and verified." 🧵

[vocal dove]

Hello.
There is a way to create a lookup_key via dashboard?

[visual heart]

Hi @crimson needle , following up the discussion in a channel(seems closed)
Our folks asked two more questions about US Direct Debit

1. How the Email field used in Stripe side?, Is there a side effect if we use a user's subscription email address in our side?
2. We previously used Plaid + Stripe doing bank account integration, which don't have the Full name of bank account anywhere in UI flow. What the difference about bank name used in Plaid and Stripe Financial Connection?

Hope you can help

[grave vine]

Hello,

Stripe API

I have current setup in my website that customer can select specific card to use for payment then proceed with joining paid subscription using create subscription api.

question:
is there a way for me to create a step where customer select first specific card from list of payment methods(cards) then pay for a product one-time(which is not a subscription api) ?
Note: customer has already purchased/subscribed before and wanted to avail additional product

[silver herald]

Hi,

I'm currently looking at 3DS authentication (https://stripe.com/docs/payments/3d-secure) is there a way to get a bank redirect scenario on test environment (setup intent), currently using payment element / stripe js, when I use the 3DS cards (https://stripe.com/docs/testing) it only shows me a pop-up to complete or fail the authentication, I'm not getting the next_action object as stated on the 3ds documentation. I was looking into doing an iframe approach is there a way to test that scenario

[novel lantern]

hi!

Is there payment sample for the classic asp?

[novel lantern]

Tell me how to implement payment in classic Asp, please..........

[willow latch]

@novel lantern please use the thread (https://discord.com/channels/841573134531821608/1029234284088791252) created for you and the question has been answered

[tawdry compass]

Hi, I am working on Stripe UPI integration and I need to increase the processing screen timeout. Currently it looks like it is 1 min. Any ideas about how to achieve this?

[normal compass]

hiii some error !! while integrating react + java custom payment flow

[weak chasm]

Hello, can anyone connect me on a voice call or a video call to help me integrate a stripe payment for my business?

[crisp thicket]

Hello, how can we create payout for connected account in node js via api ??

[thorny breach]

For Affirm integration, Notice that there's a requirment that customer need locate in US. Is it a mandantory requirement for shipping country or billing country ? https://stripe.com/docs/payments/affirm

[meager adder]

Hi , Can I update setup intent after it is confirmed ?

[versed hazel]

Hi, I need to have video or flow chart on Stripe's Connect platform integration. Can anyone please help ?

[rigid stag]

Hi! Is it possible to restrict a Stripe issuing physical card to be used for cash withdrawals?

[magic wren]

Hello everyone, do we can set the payment method as customer default one when we are using the Stripe Payment sheet element to attach payment method?

[tight dock]

Hi everyone, i was happen a trouble with paymentIntent on stripe connected. I can't confirm any paymentIntent with JCB card.
Stripe api response an error message: "Your card is not supported. Please use a Visa, MasterCard, or American Express card"
I have try but didn't found any document about that. Please help! Thanks in advanced.

[nova pond]

Hi I am trying to set default value for payment element (https://stripe.com/docs/js/elements_object/create_payment_element), country : US but its not reflecting, I am using ngx stripe https://stackblitz.com/edit/ngx-stripe-live?file=src%2Fapp%2Fapp.component.ts

[idle oasis]

Hi can anyone say wether we can disable amex option in the stripe payment sheet (

?

[vocal wagon]

Hello, Is there someone who still encounter some disputes after SEPA DEBIT crisis ? It seems that some bank cancelled the SEPA mandates following the Stripe's bug (which is very very big pb)

[stuck flare]

For connect account
We have account link api
Which gives url which gets redirected to the stripe for collection of user details.

Is this thing can be done via api
Which collects the all the details
Some things like post call
Rather then this account_links api

[thorny breach]

Hi Team, still for affirm integration, is there any test resources related? Seems not found in the api document.

https://stripe.com/docs/payments/affirm

[shy copper]

Hello,
is it possible to create (manually or by API) already paid Subscriptions/Invoices?
I will have some clients that will pay my company by bank transfer, without going through Stripe. For these clients I still need to create a subscription and an invoice, but they have to be set as PAID otherwise Stripe will ask the customer for payment.
Is that possible?

[steep flax]

Hi there, I want to disable applied customer balance on my invoices. Is there any way to do that?

[thorny tundra]

Can I make payments in stripe through Vanila Visa Gift card?

[untold yew]

Good afternoon, can I somehow credit the payments to my bank account

[void pier]

Hello! can I ask about MOTO and test cards declining for authentication ?

[placid locust]

I'm wondering about refunding a subscription programaticaly. From the documentation it seems that we should use Stripe Refunds but when trying to do the same thing in stripe dashboard (cancel a subscription with a refund), it seems to be using Credit notes instead. So which one should I pick?

[stiff bloom]

Stripe.Net Can we use same checkout session id when user cancel the payment (by clicking back button in Stripe checkout page)? for repay

[urban stone]

Hi there! Just a quick question, if I perform a transfer from my main account to a connected account with a different country, how much does stripe charge for that transfer (ignoring the conversion rates). Is it 2%? (that is the closest amount I could find in the Pricing page, although its under "Payments"

[wispy topaz]

The EU’s newest tax directive, DAC7, is coming next year which affects our marketplace businesses reporting duties to the EU tax administration. At least the Finnish tax administration demands us to provide data about our customers in an XML format.

Is there any plans from Stripe's side to provide official integrations regarding the DAC7 requirements? Or is there a way to export such data?

At least the following details must be included: identifying information of the beneficiaries, their country of residence, the amounts paid related to their activities using the platform, and if rental services are in question, the address of the rented apartment or immovable property.

[fading garnet]

Hi I have a question related to the subscription update
I have a scenario where a user purchased a product on subscription basics in which he need to pay 30 $ / month for 6 users, now he has decided to downgrade the users from 6 to 3, so now updated amount for the next cycle is 15$ / month for 3 users. In that case what will happen to the remaining 15$ ? do the remaining values return to the customer account or will be used in the next billing cycle or in the new purchase.

[sonic jewel]

hi! what's the recommended action when receiving the customer.subscription.deleted event? should we at this point clear the subscriptionId we've stored in our database?

[graceful niche]

hey guys hope you're doing well !
is there a way to receive an email notification after a payment please (subscription) (for each payment) ?

[stuck grove]

Hey, I am trying to retrieve archieved prices. But with stripe prices list --active=false --live I get an empty list. Why is https://dashboard.stripe.com/prices/price_1LaJUQAIBz8zc47oa639igMc is not in it?

[rare badge]

Hi #dev-help If a cc is reported stolen or their is any other problem with the card and a new card is issued, the card no. may change. but apparently that is automatically handled by all apps nowadays. There is no need to manually update the card no

Do you know if we have to setup something specifically on Stripe for this?

or will it be automatically handled?

[manic tundra]

Morning team,
Is it possible to set up a subscription through stripe terminal JS?

[vocal wagon]

Hy there, I have an issue with some product and I don't find any information about it... What does mean a 500 status response for customer.created?

the strange thing is that I have issues for 2 of my 6 products...

[shadow willow]

Is it possible to preview the invoice in the case of updating just the quantity of an item inside the subscription? Currently using the Stripe::Invoice.upcoming to preview the changes if something is added, but when just the quantity is changed, then get the error: "Cannot add multiple subscription items with the same plan"

[terse imp]

Hi I am using the subscription API with dynamic price details but how can i do it through the Javascript

[vocal wagon]

Hi, our invoice emails are not being sent by stripe automatically. How do we go about testing this?

[earnest lintel]

Hey there - We are building a stripe connect subscription integration and have imported the stripe SDK into our react app. We noticed that on_behalf_of is not on the subscription object and when we try to pass it through, we get an error. This is a bit odd because the stripe docs have on_behalf_of on the subscription object and I have been able to set it via Postman with no issue. Does anybody have insight into this?

[true narwhal]

How can I retrieve the feature list of subscription products from the api?

[quartz quarry]

hello , i'm having a problem with a scheduled payments with status required_payment_method

this is urgent and Thank you

[regal cradle]

What exactly is PRICE_ID in line_items??

I'm trying below tutorial

https://stripe.com/docs/checkout/quickstart

[karmic arrow]

Hey guys! This is Fav from Hats Finance. Who may i contact regarding a security Bug Bounty vault proposal and exploring potential collaboration areas? It would be better to be referred to someone responsible for security. 🙂

[misty ferry]

Hello

Please I need help ASAP

Yes please I have an issue in account provider

Before we add an account provider witch is personal account

[rose otter]

@misty ferry I've created a thread for your concern, please use it instead of continuing to post in the main channel.

[misty ferry]

Witch one sir please

How I can be in touch with them

[rose otter]

It's the thread with the same name as your username, you can see it in the left hand navigation or below your second message in this channel.

[sharp topaz]

Hi guys! Sorry for the maybe stupid question: if i have a customer subscribed to a service with n trial days, if the customer or myself cancel the subscription and the customer decides (later on) to subscribe again, does he still get trial period?

[misty ferry]

@rose otter I press on it left but nothing coming

Can you connect me from your side

[rose otter]

You're already in the thread, and I've tried pinging you from it multiple times.

[misty ferry]

Sorry can you ping me again

[vocal wagon]

Hey!
Is it possible to prevent people from signing up with the same CC under multiple accounts?

[steep flax]

hi there, may I know why I am getting a wrong amount of discount applied after I add a coupon code?

subtotal is $29.87 and the discount applied after 10% is $59.74

[magic wren]

Hello, I am trying to use the Stripe element for attaching payment method (https://stripe.com/docs/payments/save-and-reuse?platform=react-native&ui=payment-sheet#react-native-collect-payment-details) and I want to enabled more payment method types, by adding paymentMethodTypes: ['card', 'bancontact', 'sepa_debit'] during the creation of the setupIntent. However on the Stripe payment sheet, there is only card sheet

[naive grove]

stripe scammed me for 360$ by filing a fake dispute, the cardholder of the dispute said he never filed one and i have proof, every couple of days im 45$ more in debt from stripe and i want answers, if not ill sue. so if any devs wana help lmk

[pastel mountain]

Hello, can we update subscription to new stripe product ??

[naive grove]

contact “team” doesnt answer, only reason why im here

[hearty jewel]

Wotcha. When I get a webhook for invoice.payment_failed - is there some property / attribute on that that I can use to determine if it's the last attempt that stripe is going to make on that? Basically I want to know when stripe throws in the towel and says "I'm done trying to collect this invoice"

[harsh ocean]

is the latest API version compatible with PHP 8.1?

[stiff bloom]

Hi, How we can get the payment status like "Success/Pending/Failure" after completed the payment in Stripe checkout page (after redirect to success url) ?

[rocky pivot]

hi

i m from hk, anyone can help my case about the refunds?

[brisk geode]

Hi all. My head is so full of Stripe now that I'm starting to forget the simple things 🙂 ... I thought we could pass product info (cart/order overview) when creating a PaymentIntent via Elements. Is this actually possible? The api lists only a generic "Description" field that probably won't be useful. Does Elements not allow this?

[earnest lintel]

Hey there, I'm working on using the Stripe SDK to create on subscription within a react app. We are in test mode, and are successfully creating test subscriptions. However, when we add a coupon to the subscription it says the coupon is not available in Test mode, only Live mode. It's very odd because I created the coupon in Test mode and it should be available. Any thoughts?

**Here is the error: **
'Server error': {
"message": "No such coupon: '10OFFLTD'; a similar object exists in live mode, but a test mode key was used to make this request.",
"stack": [
"Error: No such coupon: '10OFFLTD'; a similar object exists in live mode, but a test mode key was used to make this request.",
" at Function.generate (/Users/ericosoares/Desktop/ov-api/node_modules/stripe/lib/Error.js:40:16)",
" at res.toJSON.then.StripeAPIError.message (/Users/ericosoares/Desktop/ov-api/node_modules/stripe/lib/StripeResource.js:220:35)",
" at processTicksAndRejections (node:internal/process/task_queues:96:5)"
]
}

[cunning jasper]

Hello All, I am using stripe checkout session API for subscription. But in API response I'm not getting subscription details like subscription_id or payment_intent_id.

[sick lynx]

Good morning

We need help to sort the following case:

• A user has a monthly subscription but it fails because of insufficient funds
• The user adds more funds to their credit card

1- How can we recharge the failed previous payment? Manually, so we do not need to wait the Smart Retry

[river trail]

Hi! I just received a 'You may have exceeded a tax threshold' email for a foreign country that we did not register taxes for and I don't understand why since I use Stripe Checkout with automatic_tax.enabled = true

[grave vine]

Hello,

I have this code create invoice api. but getting an error message "Nothing to invoice for customer"
My current stripe version 7.120.0

$invoice = $StripeClient->invoices->create(
[
'customer' => $Stripe_Customer_ID,
'collection_method' => 'charge_automatically',
'default_payment_method' => $paymentMethodId
]
);

I based this from sample code step 5. Create an invoice
https://stripe.com/docs/invoicing/integration

[real wyvern]

Hello, is it possible to support NFC payment methods with JS/React SDK for integration with Terminal ?

[shy copper]

Can I get the Subscription/create API to ignore the fact that the Customer doesn't have a payment method?

[regal cradle]

What do these files included in this example do on client side??

• https://polyfill.io/v3/polyfill.min.js?version=3.52.1&features=fetch
• https://js.stripe.com/v3/

example : https://stripe.com/docs/checkout/quickstart

[sharp topaz]

sorry again, another question, is it possible to transfer a user that is subscribed to a product with a specific price, to the same product but with another price?

[snow kestrel]

Hello. I found a mistake in the documentation. Here https://stripe.com/docs/api/treasury/outbound_payments/object#outbound_payment_object-destination_payment_method_details I see destination_payment_method_details parameter, but here https://stripe.com/docs/treasury/moving-money/financial-accounts/out-of/outbound-payments#obpexternal I see destination_payment_method_data parameter. Also, the SDK gives the error script.mistake.InvalidRequestError error: Unknown parameter received: destination_payment_method_details. Did you mean destination_payment_method_data destination?

[sinful idol]

Running into a fun one here:

Using Vercel and the Node API to update subscriptions for customers. There are scenarios when we may want to assign 10+ customers to the same subscription product. Vercel's service only allows for 60 second timeout on their serverless functions.

Is there a way to make a batched call to create a subscription and assign it to customer(s)

[vocal wagon]

I was testing boleto/pix invoice payments via the API, but for some reason, my description, memo, and footer text are not showing up on my test boleto pdf's (attached). could I be directed on further guidance? will explain more if I need to do so.

[limber swallow]

hi i am looking for some help to implement stripe connect with xano as backend.

[frosty coyote]

Hey guys, I'm a bit confused about a payment intent we have in test mode. The PI was made in EUR but the balance transaction then changed it to GBP. We do have a balance in EUR so not sure why it chose to change it? This then caused a transfer to fail. Would you be able to let me know why the balance transaction used GBP and not EUR?

req_rLFJeT9ZwJIGsb

[fair hare]

Hi guys, how can I speak with the dev. team about some questions we can't find answe for?

[vocal wagon]

this app💀 the payout date keeps changing yesterday it said 12th now it says 13th

[cunning jasper]

Hey all, I am not able to get subscription details or payment intent id in checkout session create API response. (Using subscirption mode).

[fair hare]

We have a user that still has a subscription active on our website but Stripe canceled his periodic payment due “uncollectible invoice” error, leaving him active on our site. Why Stripe does not cancell this user on our website and how can we edit this so it gets cancelled due a uncollectible invoices?

[fair hare]

Hi 🙂

[brisk geode]

Long shot - but is there any way to change the colouring of payments listed in the Stripe dashboard? For some reason grey has been chosen for partial refunds just like payments with no funds taken (Incomplete, cancelled etc.). They are almost hidden. It makes it very easy to miss funds that have actually been taken (and therefore require action). Odd choice.

[lyric zodiac]

Question about using automatic_payment_methods in conjunction with setup_future_usage. The docs here show an example implementation: https://stripe.com/docs/payments/save-during-payment?platform=web#web-create-payment-intent

const paymentIntent = await stripe.paymentIntents.create({
  customer: customer.id,
  setup_future_usage: 'off_session',
  amount: 1099,
  currency: 'usd',
  automatic_payment_methods: {
    enabled: true,
  },
});

But the docs here indicate that only a subset of the possible payment method types that might be presented to the user actually support setup_future_usage: https://stripe.com/docs/payments/payment-methods/integration-options#additional-api-supportability

My question is, since you don’t know what payment method type the user will select as a result of using automatic_payment_methods, but you have already created a PaymentIntent with setup_future_usage, what happens if the user selects a payment method type that does not support setup_future_usage?

[real wyvern]

Question regarding ACSS payment method.

I would like to test our current implementation on our staging environment.
I have client with email suffixes +skip_waiting+test_email to skip mandate delay and receive micro-deposits verification email as mentioned in https://stripe.com/docs/payments/acss-debit/accept-a-payment?platform=web#skip-mandate-delay .
After purchase Payment Intent (pi_3LrfNIE48Fm17Noq1eo7bz7H) status was processing. I received micro-deposits verification email and verified deposits.
After this Payment Intent (pi_3LrfNIE48Fm17Noq1eo7bz7H) status is succeeded.

But I did not receive payment_intent.succeeded webhook though the status of transaction was changed to success and looks like webhooks are configured properly on Stripe dashboard.

Could you please advise why webhook is not sent ? Or what we did incorrectly ?

We assume that endpoint could be automatically disabled due to errors https://stripe.com/docs/webhooks#built-in-retries . But still want to double check.

[stuck flare]

Hi
I have created a payment intent
And using the confirm payment intent api to confirm the payment
Which works fine with the stripe test card (4242 4242 4242)

But what if in the live mode it required the authentication
How come I handle it in the live mode?
Please help

[ornate mortar]

I am curious if I can use my Venmo credit card account to pay thu stripe for an online class??

[wispy crow]

Hi!, is there any way to create an account on production environment but for testing proposal?

[magic ivy]

Hello! Is it against stripes TOS to host a marketplace for buying & selling social media accounts? We don't do this but were considering it, but if it's against the TOS then we won't.

[magic cradle]

Hi! We're currently using Stripe to manage subscriptions for our customers and were wondering what the best practice is to update metered usage for a particular line item just before the current period end occurs. Is there a webhook event that is emitted to allow us to add a lump sum metered usage amount before the next month's invoice is generated?

[viscid burrow]

Hey, is there a good way to pull (via the API) Connect Gross Volume to show a dynamic number on our landing page? As a connect platform, we would like to have on our landing page that we have processed X dollars for Stripe connected accounts.

[safe dawn]

HI there 🙂
Just wondering if it's possible to create a product and a payment link with Javascript? I see all the other options: Python, Ruby, Node ... but no example for Javascript, thanks: https://stripe.com/docs/payments/payment-links/api

[vocal stump]

Hello. I keep having problems with duplicate webhooks (or duplicate processing on my end; I can't figure it out). My records show I processed event evt_1LqE3pL7ilRdQXxEbvV9UCHi in one of these cases, but I can't find that event anywhere on my dashboard.

[tender kiln]

Hi devs! Im having trouble with my webhook. Turns out im setting an older webhook version in my code, but in my webhook dashboard its using the newest version. Is this could be causing a 400 error in the webhook delivery?

[viscid burrow]

hey Stripe - if we want to pull a connected account's brand setting coloring - do we pull with a livemode or testmode key? It seems different then products/prices and other objects in that when you set up brand settings they seem to be saved into testmode from livemode etc. Can a customer have different testmode and livemode brand settings and icon or are you merging them?
The end questions is "Which key do we use - live or test?" and if we cannot find in live, should we then try test?
For something like this:

  stripe_account = Stripe::Account.retrieve(@site.stripe_user_id, {stripe_account: @site.stripe_user_id})
  stripe_primary_color = stripe_account.settings.branding.primary_color

[swift rivet]

Hello there, How do I test Alipay or Wechat?

[vocal wagon]

Hi devs! I'm having a problem on my website with stripe payments, I can't select my products size variants for staggered payments. Stripe only creates one link but not follows shopify product variants. Is there any integration between the two platforms?

The only solution I found was to generate multiple prices on Stripe and insert the size variant in description, is there any other possibility? Shopify app or somethings smarter?

[oblique plover]

Using the stripe CLI, how can I pass the created.lte parameter? I am trying to query events e.g.: stripe events list --type=invoice.marked_uncollectible --created.lte=<timestamp> but it says created.lte doesn't exist.. the docs say to pass a dictionary but I have also tried --created={lte:<timestamp>} and --created=['lte' => <timestamp>] but neither works

[fading gale]

I have a question about Checkout branding with Connect. I'm reading this guide https://stripe.com/docs/payments/checkout/customization. If my connected accounts are Standard accounts, does that mean that the Platform account won't be able to apply branding for the connected accounts? Instead, they will have to navigate to https://dashboard.stripe.com/settings/branding themselves to do the branding?

[barren lava]

Hi! Our service is subscription-only, and we're running into an issue with declined cards (for the first payment). We're using Stripe Elements, which requires us to send to a success URL upon a successful setup intent. So right now, we're adding a payment method and a setup intent, then saying, "Yay! You're a member" but then the card is declined a few moments later.

If I were subscribing to, say, a monthly coffee bean subscription, I would expect for my card to be attempted on the checkout page, and if it didn't work, to see an error right away. Can you think of a better way for us to handle this? Maybe doing the initial payment and then a setup intent? Authorizing (and subsequently voiding) for $1?

Thanks!

[zenith apex]

Hey folks, quick question: We're working on an app with a client. They have their Stripe accounts setup using the 'Connect' system, where they actually own both the app-specific Stripe account (in the live environment) and the connected account. We've been developing a feature that uses webhooks to do post-order processing and we're trying to deploy it live today. The app does not seem to be getting any webhook events and I am wondering if this is because the webhooks are not in 'connect' mode. First off, does that sound right to y'all? Second off, if they enabled it as a connect webhook hook, would we be getting events from their other vendors/apps? If so, is there a way to filter it to just our app?

[silk sleet]

Hello, I'm looking for stripe js address element API, I need to set allowed states and make phone number required, right now I only found that it allows to set allowed countries with 'allowedCountries'

[meager adder]

Hey, Since publishable key and client secret are exposed on client side, what if some bad client use it to do multiple unnecessary queries/requests to stripe ?

[lusty anchor]

Hi, How long will it typically take for a previously lifted dispute to appear as lifted on my account?

[frozen kernel]

Hi, is it possible to send the user an email that they have successfully cancelled their subscription?

[gaunt seal]

Hello. We're a subscription based business with monthly and yearly recurring charges. We want to offer one time payment gift subscriptions for a single year or one six month period and we want to offer them to folks with or without an account. It seems like we'd need to create a new checkout session for each of those purchases in order for those charges to be collected. My question is, if an existing customer is logged in, we can include their Stripe customer id and the charge would be associated with their account, and if they're not logged in or they don't have an active account with us, it would act like a one time guest checkout charge? We're going to collect email addresses and billing addresses with each purchase.

[mystic pendant]

hello, with stripe can I develop a virtual wallet?

[ripe swallow]

Hello, Is there any way that I can get the transactions? which is connected to any payout?

[vast idol]

We're looking to offer partial invoice payment for failed credit cards - e.g. a customer's card failed for a $50 subscription charge but we're willing to cut it to $30 if they update their card. What is the best practice around this? Subscription invoices cannot be edited once finalized, but if we create a new charge for $30 and manually mark as paid, it won't show up correctly for customer invoices and subscription management within Stripe portal

[velvet saddle]

Hey Stripe team! I have a few questions about Live vs Test environments as it pertains to Stripe Connect and interacting with a customer's Test environment.

In particular, what does it take for me (a Platform) to be able to make requests on behalf of my users (Connected Accounts) in both their Live environment and Test environment?

We are an API product, and so our customers like to use our Test environment for similar purposes to Stripe's Test environment. I'd love to be able to make Stripe Test requests from our Test environment so that the end-to-end experience in Test mirrors that of Live

[vast idol]

If you're using OAuth for connect, you will get test and live permissions if they connect their live account, and just test permissions if they connect test account

[vocal wagon]

Salut je peux pas connecter a mon compte stripe

Merci

[velvet saddle]

Okay great to know. So would it be accurate to say:

• If I make a request to Stripe's API using my Live API key, it will propagate through to the Connected Account's Live environment? (This is definitely "yes -- we do this today)
• If I make the same request to Stripe's API using my Test API key, it will propagate through to the Connected Account's Test environment? (This is the part I want to confirm)

[vocal wagon]

hi, i have a problem logging in to my stripe account

[eternal bane]

Hi,
We need to calculate the taxes for each customer. From what I understand, if we create the customer with with the address or tax.ip_address. Stripe should be able to calculate the taxes for that customer.
Today we are doing setupIntent and then creating the subscription.
Adding automatic_tax.enabled to the subscription creation should create it with the taxes.
But whats the best way to show the taxes detail to our customer (in iOS)?
Should we create a checkout.sessions.create and get the total_details.amount_tax or there is other way?
Thanks

[slender island]

hey, I want to use stripe to sub to midjourney bot. I can't change the email field in anyway and thus not do my order

[vagrant steppe]

dperezrada

[tulip schooner]

HI,

I am working on extrating the "Payment Intents" history via JAVA api.

For testing purposes i need, every field to be populated. Mainly shipping, billing and tax related fields.

Question:
Is there a TEST data set, I can get with almost fields poulated?

[wispy wind]

Hi. I have a really weird glitch where after checkout I am unable to access request.COOKIES.get('cookie_consent', '') in django

this happens on the checkout success page

my other pages are fine and are able to access cookies server side

Is it because checkout has a ?sessionid in the url that it uses?

[full ibex]

I take application fees from my customers. If a different customer charges back for a product that one of my customers made, do I still have to deal with the charge back?

Does the platform have to pay chargeback fees?

[vagrant steppe]

dida

dicit53809

zachery

[golden oracle]

Hi,
Is it possible to pre-authorize the amount for every transaction before actually processing the payment? Based on the documentation, I am assuming it is for Subscription models only. Please advise

[vagrant steppe]

ash_227_

[vocal wagon]

Hey all, I've a problem regarding Stripe Webhooks. Somehow we receive HTTP 525 errors since a few days. So there seems to be a SSL handshake error. The strange thing is, that only Stripe and a few crawl bots are affected. The website works as expected when I visit it with various browsers.

Any idea what I can do?

We use Cloudflare and Cloudflare Loadbalancers. We have 2 origin servers. I've already created and installed new certificates, added/changed ciphers, added/updated different TLS versions, changed SSL mode within Cloudflare from Off to Full (strict) and all options between.

[ashen mortar]

Hi,

when integrating with Stripe Connect express account and separate charges and transfer, who is in charge of payout fee? and how much is payout fee?

Another question is our business model is multi-seller e-commerce platform. We want to hold the funds until product is delivered to buyer. How long can we hold the funds?

[full ibex]

Changed my paymentintent from transfer_data->destination({[stripe_acc_id}}) to stripe_account({{stripe_acc_id}}). This made me only get the application fee and not the other data related to the charge. Is there still a way I can pass information like shipping data in the application fee?

[stiff hornet]

Is there a setting on Stripe to automatically send a receipt to the e-mail of the buyer once a checkout session is completed or should I do that from a webhook?

[split kernel]

If I place a hold on someone's card using this API (https://stripe.com/docs/payments/place-a-hold-on-a-payment-method), is there a way I could automate the time horizon so that if the card isn't charged for a certain amount of time (like two weeks), it cancels the card?

[haughty junco]

Hi, ive looked through the api trying to find out how i can get the used promo code from a purchase.

I found in session u can see this.
https://stripe.com/docs/api/checkout/sessions/object#checkout_session_object-total_details-breakdown

However, on a test checkout.session using a promo code total_details has no breakdown.

Is this for only certain sessions ?

[long leaf]

Hello everyone, is there a way that I can know what checkout session generated a given invoice? my objective is to get the metadata used for the checkout session

[idle halo]

Hi everyone I hope you are doing well. I was wondering what is the correct way to handle mandates. We recently had an issue where we pass the mandate Id to the confirm intent and it said that the mandate was out of date and we needed to update it on the other hand when we pass a valid mandate ID it says we should not pass that ID when confirming a payment.
So my question is what is the best way or correct way to handle mandates for ACH, BACS, ACSS? (Scenarios, new payment method, old payment method valid mandate, old payment method revoked)
Thanks in advance.

[lapis forum]

Hi,

I have a follow-up question to something I have asked in here previously;

#dev-help message

The advice was to pass an empty string for the coupon when fetching an upcoming invoice to simulate a proration but I seem to get the exact same invoice back whether I pass an empty coupon or not.
So was wondering where I might be going wrong (trying to let our customers upgrade their subscription quantity with a prorated amount that is charged straight away, but running into issues when the customer has had a one-off discount)

[formal spoke]

Hi, I have a few questions regarding a process that my team is integrating inbetween our solution and stripe:

I need to understand the standard fees for:

• Credit Card/Debit Card payment fees (When a user uses stripe to pay in Mexico to pay another user in Mexico)

• Credit Card/Debit Card payment fees (When a user uses stripe to pay in the US to pay another user in Mexico)

• If I'm transfering from a card to another card, should the user has to get a bank account configured in the Stripe platform or just the Card configured?
  If doing bank transfers with stripe which are the standard fees
  Does stripe offer client managed bank accounts?

[steep mirage]

Hello, we are having issue with stripe connect onboarding, where onboarding process is requiring both SSN and ID document every single time

If Stripe is unable to verify the representative or if the person does not have an SSN, you need to collect a scan of an ID document to enable card payments. This information can be collected with the verification.document.front and verification.document.back arguments.

can we clarify what it means If Stripe is unable to verify the representative ?

[hollow pecan]

hey

need help

making refunds

[calm silo]

Hello, I would like to know how can I integrate Stripe Connect with multiple micro-transactions badged together as a 1 transaction.

Please consider the following scenario:

a user buys a total of 10 services/products from 10 different sellers each for $1. We badge these transactions together and charge the user $10 at a later date. But in this scenario, how can I integrate this structure with the Paypal Connect Marketplace? Because of every transaction made, 80% of that will be transferred to the sellers using Stripe Connect. So when we badge transactions together for $10 how will Stripe Connect transfer the funds to all of the sellers as well? Can we identify via API that in this $10 badge this many sellers will also get this many shares using the connect?

[sullen kayak]

how can we get the collected fee amount for a payment intent (stripe + application fee ). I only see application fee in the payment intent object

[ionic radish]

I am working with the customer chooses price plan, but I want them to be able to use a slider on my website to change it before they get to the checkout, is there a way to modify the default value when creating the checkout session to accept the slider value as their amount before they get to the checkout page and select exactly how much to pay?

[full ibex]

Hello, this this is my current php code.

[outer isle]

Hi Devs. How do i go about fixing https://stripe.com/docs/error-codes/payment-intent-authentication-failure ? Method used is bank redirect. After payment (money deducted from customer's account), the checkout process is stopped halfway through as "incomplete" in Stripe Payment's Dashboard. Is there any way to trigger the payment process manually?

[topaz mason]

What payment Id?

[tough ether]

My 8,00,000 INR is stuck in Stripe, payout is not coming since last 1 week date is changing how do I get my payout

[normal silo]

Hi Devs, I am doing manual payouts, and I cant find in the docs where I can determine what source_type each of my payments would end up going into.
There are 3 source_types: bank_account, card and fpx. I'm assuming the fpx payment method goes into fpx, and card based methods go into card.. does all the other 20+ methods go into bank?

[ionic radish]

A payment was completed through checkout session and expanded the payment intent but it returned a lot of errors once it completed in the page. The code works for subscriptions but the one time payment just returned that it cannot retrieve the payment intent it seems.

[misty hornet]

Hi @ionic radish your thread is still open, shall we continue the discussion there?

[ionic radish]

sure

[misty hornet]

@hushed jetty this discord server is for stripe users to discuss technical problems. please remove your message, thanks.

[meager adder]

Hi Setup Intent is Payment Intent with amount zero , Am I right to think this way ?

[jolly flower]

Trying to setup new account. Stuck on Fulfillment Details. No matter what we enter, we go back to this screen over and over again.

During account setup

We had an account for years. Treasurer resigned. New treasurer couldn't log in before Stripe deleted everything.

[misty hornet]

Hi @jolly flower I've created a thread for you, let's keep the discussion there.

[wispy nymph]

Hey, I'm interested in integrating a Stripe Embedded Pricing table into my site. However, I need to disable the Subscribe buttons for logged-out users. Can someone provide a javascript example to hide the Subscribe button(s) after the pricing table loads? I can't quite figure it out. I assume it'd be something like this

<script id="stripePricingTable" async src="https://js.stripe.com/v3/pricing-table.js"></script>
<stripe-pricing-table pricing-table-id="prctbl_123" publishable-key="pk_test_321">
</stripe-pricing-table>

<script type="text/javascript">
  stripePricingTable.addEventListener('load', function () {
      document.getElementsByClassName('PriceColumn-button')[0].style = 'display:none;';
  });
</script>

Thanks!

[brave sentinel]

Hi. Is there a way to check if the card entered in stripe checkout is a local or foreign credit/debit card? Thanks.

[thorny breach]

Hi Team, for affirm integration, do merchants need to activate affirm in stripe's portal before to receive payments?

[oblique timber]

Hi Team, I have created a product and it will be a recurring payment of either $10/ monthly or $90/yearly. But I can't seem to find if there is a possibility that the first payment will have an additional fee like $150.

So the first payment should be either $160 for monthly and $240 for yearly? Is this possible?

[spark imp]

Please it is urgent

I forgot my password and the phone number I registered with I no longer have. I ask you to help me, thank you

[sacred spruce]

If i set card to off_session and the user uses apple pay or android pay, does that also get applied to those payments with the payment element, or do i need to add a seperate payment method option for it

[stuck flare]

How can I authenticate a card
Which I have add via Card token api.
When I am using the session I'd to add the card to the customer
Then it asks for the authentication
But how will I handle this card
If i am directly adding the card via Card token api to the customer?
Please help !

[regal cradle]

Hi, I'm new to payment gateway. After redirecting a user to checkout page with my website products, How do I know that the payment has been successfully completed???

[swift ore]

Hi,
Does the subscriber receive an email on canceling the subscription?
I am not receiving any email as I am testing it in test mode

[swift ore]

you need to check the webhook and event will be "invoice.payment_succeeded"
https://dashboard.stripe.com/test/webhooks

[regal cradle]

Thank you

[viral terrace]

Hi there,
I am trying to update a subscription and setting the end date from Forever to a specific date.
Just an fyi, this subscription was created using the API and the end_behavior is release
However, the end date is not updating after saving the changes. Does anyone know why is this happening?
Thanks!

[meager adder]

do setup intents expire?

[misty hornet]

Hi @meager adder your thread is still open, let's discuss there

[torpid pine]

Can I set default country on payment element rendered by stripe (html js)

[vocal wagon]

Hi, I have a problem, I can't connect to my stripe account, can you help me? thank you

Hi, I have a problem, I can't connect to my stripe account, can you help me? thank you

[latent pebble]

any way to schedule a subscription when a customer changes his plan in the stripe customer portal?

[meager adder]

do setup intents expire? (my prev thread is closed)

[drowsy plaza]

Hi, I’m using Checkout. What is the difference between checkout.session.completed event and payment_intent.succeeded event?
Even though the checkout session is completed, is there a possibility that the payment does not succeed?

[nocturne geyser]

Hello

IM unable to integrate Stripe on my 500apps account, I get an error saying to enter valid data, Screenshot attached, i used both publishable key and secret key, neither works

https://i.imgur.com/q8YJhmn.jpg

Please help

[sudden bridge]

Referred here for help with Connect, connected account implementation code for SwiftUI and Firebase.

[stuck flare]

Hi
Can I use ngx-stripe-cards to authenticate the card and add to customer ?

[west radish]

Hi Stripe team, we get error from your SDK when our downstream customers try to add their JCB card (Setup Intent) in Japan, but actually we didnt enable supporting JCB cards on dashboard. Is this the root cause why we receive the following error?

[vocal wagon]

Hey there, quick question. I know it's possible to get a PIN for cards via stripe mobile SDK, but is there any option to do it via API or is it only available for mobile now? I can't find anything else than an iframe for stripe to get that pin

[wispy crow]

Hi! I want to upgrade and downgrade my subscriptions. I have a question, if I have a subscription imagine with 4 prices associated and when upgrading the plan the user contract more prices, now the new subscription will have 6 prices, How I have to proceed?

[terse imp]

hi, I want to use only card elements to add the payment method for a customer by using javascript. any solutions for this?

[vocal wagon]

Hi! I am working on the implementation of stripe connect. Is there a possibility to switch to manual payouts but only in test mode? If not - is there a possibility to test the transfer to a connected account but with automatic payouts turned on?

[winged coral]

Hello, I have a high rate of dispute this month on recurring payment of type SEPA debit with reason 'general'. Nothing change on the differents setting I use via the API creation routes (payment_method, setup_intent, payment_intent) since several months. After few investigations with our customers and their banks, it seems that some customer's bank received 'OOFF' SEPA code restrictions and not 'RCUR' as expeceted and as before. What can explain that ?

[warm pagoda]

Hi, I noticed that on some card payments the 3DS was not requested. What I miss to not have all 3DS ?

[vocal wagon]

Hi! How do we go about having out rate limit increased for our test environment?

[opal marlin]

Looking to migrate memberships into stripe. A question I have is can I control when emails are sent to clients regarding their renewals?

[mystic urchin]

I have a problem when creating a invoice, there is no email beeing send, but the logs show, that it should have been send, how can i debug this?

[static compass]

i have a question about the payment method screen, for some payment methods we have an "owner" field and for others we don't , we can't find the logic for that

[limpid turret]

We are a platform that allows our customers to process payments via Stripe Connect.
We allow them to choose the payment methods through which our platform will process the payments made on their behalf, i.e., https://dashboard.stripe.com/settings/payment_methods

My question is, when a customer deactivates a certain payment method, e.g., Apple Pay, how can we be notified when such a change happens? So that we stop showing Apple Pay as a possible option to process payments for our customer who deactivated Apple Pay in the first place? Is there a certain webhook we need our platform to listen to? account.updated webhook is not triggered when a method is deactivated from here https://dashboard.stripe.com/settings/payment_methods

[vocal wagon]

Hello all,

I have problems with my Webhook Endpoints. Somehow every webhook call receives a http error 525 (ssl handshake) because of the suported tls version. I have configured my server and cloudflare to only support version 1.2 and 1.3. Somehow it seems that Stripe uses v1.1 to make calls to my webhook endpoints. Is there any possibility that there is a problem on the side of Stripe?

[late seal]

Hi Stripe team - I am trying to reach out to your team to use Stripe on our NFT marketplace startup. I have send enquires about this but having no reply after waiting for weeks. Can you let me know whom I should talk to regarding this?

[cerulean pine]

:question: @late seal Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[amber jacinth]

Hey, two questions, I don't see the payment element tab bar even though I have set up payment methods. And how can I attach a customer to a checkout so they can see their saved payment methods?

[stuck flare]

Hi can I used ngx-stripe-card element to add the card to customer and authenticate the card as the same time ?

https://stackblitz.com/edit/ngx-stripe-card-element-form

[round ferry]

hi guys, i am trying to finallize the invoice and in my response, I am getting payment_intent as null. Here is invoice id in_1Ls025GdNldKu1zme3EEw0mx. What would be the reason? I was getting payment intent along with every invoice I finalized.

[storm sonnet]

Hello!
Is there a way to hide my Stripe email from the subscription receipts? People write on that email and it is used for dev purposes only

[true narwhal]

Price stripePrice = Price.retrieve(stripePriceId, PriceRetrieveParams.builder()
.addExpand("data.product")
throws:
This property cannot be expanded (data).; request-id: req_ztSi7C6YYZJRuP
Why?

[pine badge]

Hi, I have linked my xero account with Stripe a few months ago and I have some questions to make, but I cannot write in the #help channel, can you please help me? I can see the payments going into my bank account through Xero but I cannot identify who paid as it does not say information about the invoice paid, how can I know what transaction related to each invoice to be able to reconcile the transactions? Thanks

[exotic spoke]

Hi all, I'm trying to create a credit note for an invoice via Stripe API but I'm getting the error "InvalidRequestError: Request req_3iV9DMI4MalLT6: This value must be greater than or equal to 1".
When creating the credit note, I'm setting all the exact same line items of the invoice (I retrieve them using stripe.Invoice.retrieve), but for some reason the invoice returned by the API seems to have 2 line items (but in fact it has only 1 line item) and one line item with quantity=0 and the other item with amount=0, which then gives that error. The invoice ID is in_1LhbtcIHkzU3FsNmzEwNcDW6 (from TEST mode).
Any help here?

[toxic lark]

Hi all, I have set the payout schedule to manual and I am transferring funds to a connected account. How do I make a payout from the connected account with funds that are there using the payout api?

[gritty kernel]

stripe.accountLinks.create()
``` How do I set locale? When im redirected to url Its in english in test/developer mode. My browser language is not english. When i read docs, there is no "locale" or "country" parameter

[dry skiff]

HI, I am not being able to install stripe cli in my linux machine. Can anyone help me ? I downloaded "stripe_1.12.4_linux_arm64" and extracted, what to do next?

[vocal wagon]

My issue is relevant to these two links & Stripe version used "19.1.1":

Issue: https://github.com/stripe/stripe-android/issues/2186
Relevant PR: https://github.com/stripe/stripe-android/pull/2179

The above PR fixed the issue: If payment session is previously initialised and had selected payment then return that payment method.

This is working as expected for the card payments but unfortunately failing for Google Pay. The SessionData object is returned with paymentMethod = null & useGooglePay = false

[river vault]

Hi folks, I'm getting this error when creating a customer after a paymentintent has succeeded and then updating the paymentintent with the customer id:

You cannot modify customer on a PaymentIntent once it already has been set. To fulfill a payment with a different Customer, cancel this PaymentIntent and create a new one.

What is the best way to create and add a customer to a paymentintent once it has succeeded?

Thanks

[tulip hornet]

Hi , i am using stripe webhook to store data in my db but it only works if i am running stripe listen --forward-to zyx-url.. if works then there is certificate error anyone please help what is right way to configure webhook in node js . I have to listen always to be able to use webhook events. I also tried with ngrok to add my url in dashboard webhook section but it fails because of certificate error.

[winged gulch]

Thread: My customers will load 25$ to their account. After stripe's cut, it becomes 23.97. But customer should see 25$, because we as business will bear the stripe charges and customer get's as-is value. How to handle this?

[wispy crow]

Hi! In test mode there is any option to advance days? To test objetives

[gritty marlin]

Hello! How to fix this error?

[toxic lark]

It could be that you using different API keys. Check if either that customer was created through a sandbox or live key.

[gritty marlin]

i have a test key for now. what to do in this case?

[simple patio]

I am facing this problem today

[sour garnet]

Hello,
I'm using payment method list API,
IS there any way I can get logos according to brand of card ?
As Frontend needs to show that

[echo yoke]

Hey team! I'm trying to debug why I'm getting a "Source timeout"
I'm following this guide: https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#collect-payment
The clientSecret is pi_ and I've verified that it's the same subscription, but I just keep getting this error
I'm using the test card 4000 0025 0000 3155
The payment form renders fine using stripe.elements and stripeElements.create('payment')

Sometimes it does work if I'm super quick, but I get a payment_intent_unexpected_state which I can't find any reference of at all

When that happens, I get this in error log:

The payment pi_xxx for US$39.00 requires you to take action in order to complete the payment

[civic hatch]

Hi everyone! I have a question about Stripe test mode when validating webhook events. We get sometimes SignatureVerificationException only in a test mode with the messages: No signatures found matching the expected signature for payload. That error cannot be reproduced locally but it happens from time to time to our customers. What do you think what can be a reason for this?

[steep flax]

Hi there, I am creating a new invoice and after I get the response back from Stripe, I make a call request to search for invoices but the newly created invoice is not listed but I must wait up to 3-5 seconds for it to appear. It is very important to me because I make a check on my backend for users to not be able to create an invoice is certain criteria is met but the result I get from search is not immediate

[vocal wagon]

Hey! Is there any way to see that Stripe Tax requires_location_inputs for a customer or subscription before any draft invoice has been created?

[turbid canyon]

Hi, My 3DS integration is failing. We are confirming the paymentIntent in the backend. If it needs 3ds we are passing clientSecret to the frontend and calling handleCardAction by passing clientSecret. But it is failing with below error.
Uncaught (in promise) IntegrationError: handleCardAction: The PaymentIntent supplied does not require manual server-side confirmation. Please use confirmCardPayment instead to complete the payment.

[stuck flare]

hi I am using the payment Intent to authenticate the card for the customer. Is there any other way to do that, because if its payment Intent a have to charge some amount from the card. which i don't want

[gilded crescent]

Hello! I have a question about discounts for subscriptions. We have only one product with two prices: monthly and yearly. The monthly is always full price, they yearly is discounted. We want to give a bigger discount for the first 1000 yearly subscriptions, but no discount for monthly subscriptions.

So, I created a discount with customer-facing coupon code that applies on purchases above a certain amount (I set the min amount to the price of the yearly price). It almost works, except that at Stripe Checkout the monthly price is also discounted.

My question: how is it possible to apply a discount only on the yearly price?

[halcyon oracle]

Hi Team, In stripe Payment element - I want the details of the card before clicking on the Pay Now Button. How can I achieve this ?

[foggy hatch]

hi, if i receive multiple payments from different transactions and do a payout, will my bank statement show only one transaction?

[tropic bridge]

Hello folks, is possible to create a subscription that goes on for only a fixed amount of cycles?

[coral shoal]

I am using next.js and when I try to onboard a new customer with express connect in test mode, I am getting a CSRF token error. If I reload the url I am then able to continue with the onboard process. Any ideas why this would happen?

[viral grove]

Hi, I'm currently trying to map individual payments to the payout they are related to, using the balance transaction to link the two. But I'm struggling to see how a balance transaction relates to a payment intent

I have an array of PaymentIntent's and an array of BalanceTransactions which I've grabbed using a subset of Payout's

[round ferry]

hello, I am getting subscription object as null inside subscription schedule. The ID of my subscription schedule is sub_sched_1Ls3JdGdNldKu1zmt23rEd3h. This is not happening with other users; can someone please explain what is going on? Thanks.

[robust sandal]

Hey hey hey 👋, got a quick question when making a tiered price I am getting this error
"If the billing scheme is set to per_unit, the amount parameter must be set."
I am passing this payload

    "currency": "usd",
    "nickname": "Anotha1",
    "tiers": [
        {
            "unit_amount_decimal": "10000",
            "up_to": "1000000"
        }
    ]
}```
Any ideas where the ammount param goes ?

[maiden hazel]

Hi there, currently I am working with "Usage based subscription" in NodeJS. The billing is happening at the end of each month based on the users usage. I tried to implement canceling the subscription. I succeeded with that, but when I canceled the subscription, the usage got reset to 0 and nothing was charged. How I handle canceling the subscription is stripe.subscriptions.del(subscriptionId). My question is: How do I go about charging the customer after he cancels the subscription?

[crisp thicket]

Hi, i am creating a payout for connected account... but it is giving me erro " resource_missing - destination", although i am providing the bank account id in destination params

[tropic bridge]

Hey @hollow prairie, sorry to bother again, but https://stripe.com/docs/api/subscriptions/create#create_subscription-cancel_at_period_end will actually do the same as creating a subscription-schdule that cancels at the end of one cycle?

[stray coral]

hi

Fatal error: Uncaught (Status 400) (Request req_vdtZvpe006uuU4)

atal error: Uncaught (Status 400) (Request req_vdtZvpe006uuU4) Custom accounts are currently in private beta in your country (MY); contact [e-mail] if you'd like to be notified when this is available. thrown in /home3/codecpps/test.codecoyapps.com/stripe-php/lib/Exception/ApiErrorException.php on line 38

getting this error when configuring student bank account to teacher's bank account

[simple marlin]

How to get stripe processing fee in webhook? is it possible?

[low jolt]

Hey guys, I am new to Stripe and have a question. I connected my stripe with ActiveCampaign. Some purchases are coming back on stripe as failed = insufficient funds. I was able to send this information to active Campaign (Failed) but I cannot find the option to send also the reason = insufficient funds. Can you guys help me with that?

[fossil sonnet]

Hey! I really appreciate the work you're doing here, keep on going! Anyways, we're in a process of implementing gift cards in our e-comm, and I've noticed you offer Gift Cards API, it's in Beta however.
I'm wondering what the situation with Stripe Gift Cards. I'm assuming it's not production ready feature yet, or is it? Do you guys have ETA?

[hushed widget]

hey team - is there any payment retry logic/service for SEPA payments?

[gentle granite]

Hi I need help.Can we send payment from one stripe account to other stripe account

[true narwhal]

SubscriptionCollection subscriptionCollection = Subscription.list(SubscriptionListParams.builder()
.addExpand("items.data.price.product")
.setCustomer(stripeCustomerId)
.build(), requestOptions);

This property cannot be expanded (items). You may want to try expanding 'data.items' instead.; request-id: req_7uCy0yQp60Vc3v

How to fix this... I got the expand info here 😦

[gentle granite]

.addExpand("items.data.price.product") In here write data.items

[stuck flare]

Hi, is there any stripe element to collect the verification details for the connect account instead of account_link api

[lapis egret]

Hi, I’m using Stripe Checkout and would like to add some description of the subscription. I’ve tried passing the subscription_data.description on the create session but it doesn’t appear on the Checkout page. Is there something I’m missing?

[turbid canyon]

Hi , I am using ConfirmCardPayment by passing return_url:'https://localhost:9002/checkout/stripe3dsecure/response' . but after the confirm the callback is not triggering to the backend.

[hidden osprey]

Hi, I want to close my account, but I can't because I have pending balance on the account (0,0024 Usd). How can I solve this problem?

[toxic lark]

Hi all, I am trying to make payout from a connected account which has funds (testing mode) but I keep receiving this error message "You have insufficient funds in your Stripe account for this transfer. Your card balance is too low."

below is my code.

        $payout = Payout::create(
            [
                'amount' => $amount,
                'currency' => config('services.currency'),
                'description' => 'Payment for project '.$description,
                'statement_descriptor' => $statement_descriptor,
                'metadata' => $metadata,
            ],
            [
                'stripe_account' => $stripe_connect_id,
            ]
        );

[wide quiver]

Hello,
I need to integrate Apple Pay on a website, but I can't get the button to appear on my page.
I am testing on a real ipad, with a test apple account that has a registered card in the account
I also made the authentication of the domain with apple pay via the stripe interface
I followed this doc : https://stripe.com/docs/stripe-js/elements/payment-request-button

Each time, the result of canMakePayment returns null
I added my test card from this page : https://developer.apple.com/apple-pay/sandbox-testing/

I read however that I have to add a real card on the account, but the ipad refuses it (could it be because I use a sandbox account?)

[candid violet]

Hey, i need a api for the MRR with the custom config, which we see over here

I need the custom numbers for internal thing, with the settings changed

[wet crescent]

Hi there, I want to set a time as the limit when an invoice can be paid, otherwise move to void. How can I do that on Stripe?

[signal stratus]

Hello, I have have two questions related to Elements:

1. Is there a way to configure the lengths of input elements injected by stripe.js or reorder/customize them to fit better in our UI. For eg in this scenario when we hide the country drop down the zip code input field alone takes up the entire second row (see attached screenshot)
2. Currently we are able to hide the country drop down entirely or show the drop down with a default value. Is there a way to show the country drop down with a default value but disable it so that user doesn’t change the selected country?

[wispy crow]

#1029698210186416128 message

[balmy yacht]

Is there ever a scenario where the stripe.confirmPayment is successful but the payment intent's status is not succeeded?

[true dune]

Hi there! How can I get confirmation of a subscription payment?

[vocal wagon]

Has somebody struggled with getting real IP when validating webhook requests in Node.JS? I've tried all the approaches and cannot seem to make it work. It always gets the last IP in the chain (the container's one). My app is built in docker image. I'm aware this is not really Stripe related but I was hoping I might get the help here.

[shadow willow]

is there a way to list all the different currencies of a Price? Currently using: Stripe::Price.list which lists all the eur prices, however if added Stripe::Price.list(currency: 'usd') then it returns an empty array

[vocal wagon]

Hi everyone! I have some questions about payment methods

[round ferry]

hello, we are currently charging our test user with some amount and based on this we create subscription schedule that charges x amount per month. My problem is that when invoice gets finalized there is some auto-balance that get automatically applied on this amount as mentioned in the pic. How can we avoid this? We apply application_fee_percent based on 51.75 EUR as show in pic, but application_fee_percent is charged based on 24.38 EUR.
https://dashboard.stripe.com/test/invoices/in_1Ls5FxGdNldKu1zmmqT00sSA

[vocal wagon]

Hi! Can one use sigma to find out a subscriptions tax calculation method?

[uncut saffron]

hi sorry ... i'm currently testing setupintennt implementation and i was wondering are 3dsecure cars SCA cards, and which special cases are encounterable in EU .. and are there psecial test cards for it (sofar i only found pin which does not have much of an effect on the flow and 3dsecure)

[toxic lark]

Hi all, I am trying to simulate a balance.available webhook on a connect account but I am getting this error message.

" "message": "You cannot create a charge on a connected account without the card_payments capability enabled."," however on the api documentation it says the capabilities options are required for a custom account and I am using an express account.

[left rain]

getting Stored properties cannot be marked potentially unavailable with '@available' on Xcode 14, is there any solution to this or do i have to upgrade the react-native-stripe version, currently using 0.2.3 ??

[vocal wagon]

Hi everyone! I have a problem with a SDD method

[simple goblet]

i am from india and i want accept indian and international payment how can i do this?

[real bloom]

I'm using the Stripe Payment Element, and it gives me the option to use a Credit Card or Bank Account. But I only want Credit Card as an option- how can I limit this?

[crisp thicket]

when i first created connected account it was enabled, but now its disabled...what is a reason for this ?

[vocal wagon]

Hello - Have a question about ACH Debit using a saved bank account. In the guide it says to create a paymentIntent with confirm: true, however by doing this I can't first get the PI's id to save. This presents a problem, is there another way to confirm a PI with saved ACH details?

[stray oxide]

Hey all, just a heads up that this server is very busy at the moment. We are getting to questions as fast as we can but there may be a bit of a delay due to volume

[regal halo]

Hello - is it possible to create a bank account payment method for ACH debit for subscription using routing and account numbers for existing bank accounts from users? Or it has to be imported, or connect through Financial connections, etc?

[vagrant steppe]

PARAS DOCS

ericbirdsall

jahanzaib

atanas

[abstract dagger]

Using stripecheckout prebuilt. Don't see a way to send custom params (using ruby(
https://stripe.com/docs/checkout/quickstart

[vagrant steppe]

tianyouli

[stiff bloom]

Hi Team

How we can test webhook endpoint in localhost by doing payment via Stripe checkout?

[vocal stump]

Hey. Can you tell me how far apart req_Me9V9ycN0Y2dad and req_TsSq8kqrbiBFUs were in milliseconds, if you know this? I only have seconds available in the event log.

[crisp thicket]

Are identity documents mandatory while creating connected account on stripe in UK ?

[waxen mica]

Hello 👋 I'm trying to make subscriptions work for stripe-react-native through the PaymentSheet and let my customers use either Card or SEPA, but only Card appears in the modal. It seems that having a PaymentIntent with setup_future_usage = off_session is blocking the SEPA usage. Do you confirm this and do you know if there is any workaround? Do you plan to change that in the near future? Thanks in advance 🙏

[long leaf]

Hello, I'm following this example from the documentation https://stripe.com/docs/billing/quickstart?lang=python , in line 23 of the server.py file a index.html file is referenced, but in the downloaded content there is no index.html, is there something I'm missing here? I managed to make it work by changing it for checkout.html, but still is a little confusing on why it is like this.

[fallen nexus]

Hi team, I am using Checkout api of stripe and using Tax Rates and add some fixed shipping amount in checkout api. But currently the tax is getting calculated on order total. I want the tax to calculated on total + shipping based on the % set on tax rates. Is that possible?

[proper bronze]

hi, good morning. Is there a way to ask the API if some object has been succesfully handled by a webhook? As in, "has this refund re_XYZ had a webhook that returned a 2xx"?

[gray girder]

We are currently using Stripe with Zenbooker for payment processing within the Zenbooker app. Is there any way to transfer the invoice into Stripe upon completion and finish invoicing within the app?

[amber jacinth]

When using saved payments for checkout, how do I confirm the payment? It requires elements? Can I not pass in the payment id? I can't find any docs on this

[vocal wagon]

Hello everyone. I have an issue calculating the Stripe fee. Can anyone help me ? I have some screenshot to show

[rancid parrot]

For my connect platform, I'm initially opening a Canadian stripe account however I eventually want to register a U.S. Entity with Atlas meaning i'll need to create a new U.S. Stripe account . Will it be possible to migrate all my customers and connected accounts over from the Canadian to U.S. Stripe Account or will my customers have to add their payment methods and create connected accounts on the new U.S. Stripe account manually? 🤔

[merry marlin]

Hello stripe team could i know the specific problem of this? This is very general

[turbid viper]

When a customer cancels a subscription, and they still have time left, eg they pay for a month and cancel after 2 weeks, meaning they have 2 weeks left, is the webhook for the cancelled subscription event fired right away, or is it fired when the full month is over?

[steep flax]

hi there, I created an one-time coupon but I can attach it to as many one-off invoices as I want for the same customer and it gets applied

[hushed widget]

recurring payments

[inland osprey]

Good morning Stripe experts - is there a way to find out exactly why a webhook attempt failed? (and is failing continuously)

[abstract dagger]

What webhook would i need to use if i wanted to execute when a subscription payment goes through successfully?

[tender quest]

How do I retrieve a Payment Intent passed to a connected account via a Direct Charge? https://stripe.com/docs/api/payment_intents/retrieve

[hidden osprey]

Hello, I have a short question. If I sell my product for USD, and my linked bank account to Stripe is Hungarian, the Stripe will convert the USD to HUF?

[snow kestrel]

Hi! Please tell me how to verify the Payment Method with the us_bank_account type? stripe.error.InvalidRequestError: Request req_FHsE2hxXUa80J1: PaymentMethods of type us_bank_account must be verified before they can be attached to a customer.

[round ferry]

hi guys, we are not able to properly configure subscription schedule end date. We are already mentioned start_date and also stated number of iterations that subscription must run based on iterations, but yet the subscription schedule keeps on running and charged the customer for a month beyond specified limit. Here is the ID: sub_sched_1LRj2AGdNldKu1zmCyCcwDgC you can see that the start date is August 1 and it was supposed to run for only 2 iterations i.e. 2 months Aug-Oct. But it even charged our user for Oct - Nov. What are we missing?

[abstract dagger]

Do these webhooks for subscriptions execute periodically or do they execute when a payment for a subscription fails, cancels, succeeds, etc?

[inland lotus]

hi, there's what seems like a pretty serious bug in stripe to me, and i've reached out to their support a couple times and heard nothing back. i was hoping someone could tell me whether i was asking the wrong place, or something like that? i had opened a ticket

i recognize this isn't the place either and i apologize; i'm kind of grasping at straws

[real bloom]

Passing payment_settings[payment_method_types]:["card"] in the Subscription API, but the response shows payment_settings.payment_method_options = null and multiple payment options show when I try to use the Payment intent ID in Stripe Elements

[toxic lark]

Hi all, I keep receiving a 419 error when trying to test Stripe connect webhook

[willow yacht]

Hello everyone. Following the Stripe docs on setting up on React (Frontend) and Node (Backend) and in the "CheckoutForm.jsx" on line 21, the clientSecret is retrieved by using:

const clientSecret = new URLSearchParams(window.location.search).get("payment_intent_client_secret")`

but I don't see anywhere on the backend where we send the clientSecret in the URL.

On my server I set up the clientSecret to be sent back to the frontend when user makes an order but I don't know if this method of retrieving the clientSecret would work in my case.

[narrow pier]

Hello,

Is there a limit to the number of external accounts that can be created for a connected accounts?

We have a connected account that has 270 stores and has one external account per store.

Thank you

[fierce holly]

Hiya Stripe. We're a Connect customer with a bunch of connected accounts and everything is working just fine but our automated test suite issues credit note invoice refunds, and for some reason Stripe is sending us email receipts for those even though we've disabled them everywhere we can find it on our dashboard. These are test mode credit notes and I don't see anything in the API reference that would explain why they're being generated. We do not get receipts for any other kind of transaction (payment intents or refunds). It's a nuisance since we get a bunch of emails every time we run our tests. Where do we need to look that we aren't looking to shut these off?

[slate mantle]

Hi there! I'm trying to create a custom report for a stakeholder to understand Stripe fees and their cost drivers. Attaching an example of the desired output here via an Excel file.
So far, I've been able to extract the fees from Stripe using the stripe.balance_transaction table. Did so by querying the type = 'stripe_fee' and extracting the different fee categories in the description. But this is missing the cost drivers like total transactions, number of active connected accounts, number of foreign transactions, screened events, etc.
Any help would be appreciated.

[broken spruce]

Hi there! We are starting to migrate our payment page from a custom page to Stripe Checkout.
But I'm having a hard time testing it using Rspec.
The main problem seems that Stripe Mock does not gives back an url from a mocked checkout session.
Is there an way around it?

[limpid sphinx]

Hello, small question if you can answer me. Can a Belgian company activate payments by French bank card?

[vernal tulip]

Hi got payments set up through Jobber but we've been having issues lately. Jobber said we should contact Stripe because the customer profile in Stripe is off or wrong. How do we go about fixing this?

[gritty kernel]

How to check if someone payed successfully for something. How do I see that on the paymentIntent

[slate snow]

Hi, Trying to setup Stripe & NetSuite integration. Started the initial setup but the test not showing the stripe customer in NetSuite

[vocal wagon]

https://tenor.com/view/flemme-la-flemme-otter-lazy-animal-gif-17518973

PLEASE HELP - We need to integrate oxxo to our French stripe

[fallen lodge]

Hey qq a decline code of generic_decline is like always a Radar block right?

[solemn bay]

Hello - is it possible to expand PaymentIntentService to retrieve established account rates ?

[dense condor]

Hey - big noob here - It's my first time setting up a shopping cart. I can't find documentation on shopping carts specifically, can anyone provide docs or tutorials on the subject? I see documentation on stripe's checkout, but not the shopping cart.

[real cloud]

Has anyone created a Stripe payment button like the PayPal button? I need a button that our in-house invoice app can modify per ticket. The overhead of using the API and/or going to the Stripe site to create a new product/price for everything, or to use the Stripe invoicing platform, just won't work for us. Needs to be just plain old HTML, like an old-school PayPal button. Help is much appreciated!

[hollow sand]

Hello! I configured a webhook (Connect) listening to the following events:
but only account.updated is being sent to the webhook while payment_intent.succeeded and checkout.session.completed are ignored even if they're shown in the "Events" developer dashboard?

[keen frigate]

Hello, I want to add free trial to my subscription product in stripe, I noticed that "free trial" section is legacy and is "no longer recommended".

What should I do instead?

[untold summit]

Hello! Got a few question on checkout setup with Pad payment.

[winged gulch]

Thread: We are planning to become a marketplace where users pay us 25$. Later they use that money to order food from restaurants we work with. Here the user is public/common man. We would like to maintain how much does each user have at any point? What Stripe product suits this scenario?

[gentle ocean]

hi, i am using Stripe Connect with separate charges and transfers approach. I would like to issue invoice to connected account only for the commission on the platform account. For example, customer buys something and pays 100$. Stripe fees is 3.2$. We transfer to connected account 90$ and the 6.8$ is our commission. We would like to issue invoice to connected account for this 6.8$. Is it supported on stripe?

Because i didn't find the way to do that in documentation (only direct and destination charges were supported, not separate charges) i thought about one workaround. When creating connected account, i would also create the Customer, with the same data as connected account. Then issue the invoice the standard way to Customer and mark it as paid immediately. Unfortunately, this approach requires usage of Custom account type, because the accounts created with Express type does not expose TAX ID (for security reasons), so there is no way to synchronize changes made in Express account with according Customer object. Is there any easier way?

[lusty osprey]

Hello folks : D. How do I specify the stripe version that should be used when listening to events via the stripe listen command?

According to the docs: The listen command can receive events based on a specific API version but I can't figure out which combinations of parameters to use : (

There's only --use-configured-webhooks and --latest

--use-configured-webhooks ends up using a really old version that's set to default in our stripe dashboard (I can't change this)

[simple patio]

How to fix this problem?

[oak cradle]

How do I contact someone regarding my stripe account and getting a copy of my 1099 for 2021

I’m a content creator for Facebook but lost the one they mailed during one of our many moves… 😞

I also can’t log in into my stripe account (if I even have one) to contact support because I no longer have access to the phone number they are trying to send a code to 🙃

[buoyant quest]

The documentation for testing adding funds (https://stripe.com/docs/connect/testing#testing-top-ups) to the platform account balance in Stripe Connect indicates that there should be an "Add to balance" button in the Balances section of the dashboard. I don't have that button - seems I need to add a test bank account first. Unfortunately, I can't find any test bank account numbers - just the names of the test bank account tokens (on that same docs page I linked). I've set my payout schedule to manual. How can I add funds to my Connect platform account balance in test mode?

[remote kernel]

Hi, I'm building a Stripe integration for our travel platform and had a blocker come up - we have a Connected Account for each of our properties, and ideally we'd be able to use ACH Credit Transfer (https://stripe.com/docs/sources/ach-credit-transfer) to have Airbnb do a bank deposit to each of our Connected Accounts (this is the only way Airbnb supports payouts for us).

Since we manage the properties, we also take an application fee off of any payments the Connected accounts get - so ideally once the connected accounts get the ACH Credit transferred, we'd be able to listen to the "source.transaction.created" webhook event and then transfer a portion of that payout to our Platform (central) Stripe account

To summarize we had two questions:

1. Are we able to create ACH Credit Transfer sources for our Connected Accounts so that they can accept ACH Transfers? If so how would we go about doing this? I don't see an option to generate it for connected accounts in the API docs
2. Are we able to listen for the "source.transaction.created" on our connected accounts and then transfer to our Platform account?

[gritty kernel]

⚠️  Webhook signature verification failed. No signatures found matching the expected signature for payload. Are you passing the raw request body you received from Stripe? https://github.com/stripe/stripe-node#webhook-signing

[glad raptor]

hey, i have a small question, should i need to hide the key in my HTML file, because i'm using SPA and it's a bit difficult to hide a key in the head element, and i'm afraid if it's not secure to show it like this.
thanks in advance

[soft gale]

Hello,

I had a question on how to deal when onboarding customers who have large volume of processing. Customer generates approx. 1million a month in sales paid in card.

He currently has a much lower rate than Stripe fee but finds my software superior.

Is there a way to implement Stripe Sales chat support into an app? Or what would be the best way to handle these scenarios?

[tender quest]

I'm wondering if someone could help me with a weird issue. I'm mounting a card element and then submitting a payment using stripe.confirmCardPayment. It works most of the time, but sometimes I get this error and have to refresh the page: "IntegrationError: Please use the same instance of Stripe you used to create this Element to create your Source or Token."

[glass valley]

Hi there, I am making a charge using connect account. I am fetching the charge information using balance transaction and looking for pending and paid status. It looks like pending status never changes to paid. Can anyone help here?

[robust sandal]

Hey 👋 getting this error
{"message":"You have an in-flight confirmCardSetup! Please be sure to disable your form submit button when confirmCardSetup is called.","name":"IntegrationError"}
question is if a user has a inflight server how do I cancle that

[gritty kernel]

Not able to conditionally use express.json() middleware. I need 1 route to have RAW body for webhooks

[red kindle]

I am Unable to change bank account information on my stripe account. It says the account number is inncorect, but the account number that I eneter is infact correct. Also, when i attempt to verify with I.D. the screen freezes into a constatnt loading mode. please help

Becuase theres no where else to get help

Is the a customer service support number? ive tried to find one but coudnt.

[dim hearth]

@red kindle Please use the thread I generated for you

[boreal ore]

Hi! I'm trying to cURL the Stripe API to create a new subscription, but I'm having trouble passing in the items.price_data field. This is what I have right now:

curl https://api.stripe.com/v1/subscriptions \
  -u <test key>: \
  -d customer=<customer id> \
  -d "items[price_data]"='{"currency": "usd", "unit_amount": 1500, "product": <product_id>, "tax_behavior": "exclusive", "recurring": {"interval": "day", "interval_count": 1}}'

And the resulting message:

{
  "error": {
    "message": "Invalid array",
    "param": "items",
    "type": "invalid_request_error"
  }
}

What's the correct way to format JSON inputs for this endpoint?

[neat hare]

is it possible to get any/all coupons applied to a customer via the API?

[molten sonnet]

Developing server-driven integration for stripe WisePOS E. Request:
POST /v1/terminal/readers/tmr_E0P5xwBFWrL8en/process_payment_intent
$stripe->terminal->readers->processPaymentIntent(
$stripe_readerid,
[ 'payment_intent' => 'pi_3LsCyQEBfPkskFWF1nXJXnkC', ]
);
Keep getting "Reader is currently unreachable". Reset the reader twice. Reader is on. Connected via WiFi.

Diagnostics say "Terminal events connectivity: Pending…" If that means anything.

[blissful drum]

When we create Subscriptions with a future billing_cycle_anchor, customers are immediately being charged a prorated amount. I only want them to be charged once the upcoming billing_cycle_anchor date occurs. What can I do to prevent them from receiving a bill the moment the subscription is created?

The creation request looks like this (the logging is formatting not as JSON, but the fields are the same):

array ( 'cancel_at_period_end' => false, 'items' => array ( 0 => array ( 'price' => 'price_1KK47s44bXkpjbdFjPka5Rx6', 'quantity' => 1, ), 1 => array ( 'price' => 'price_1KK43q44bXkpjbdFh27NX0nQ', ), 2 => array ( 'price' => 'price_1KQilm44bXkpjbdFLz6Ps2Vu', ), 3 => array ( 'price' => 'price_1KQimk44bXkpjbdFc24ydjHE', ), 4 => array ( 'price' => 'price_1KQisM44bXkpjbdFkistzCWF', ), 5 => array ( 'price' => 'price_1KQitx44bXkpjbdFga6nHjNT', ), ), 'description' => 'Foo Bar', 'customer' => 'cus_XXX', 'billing_cycle_anchor' => 1666940400, )

[fast kettle]

Hello, I am currently having issues with my account on stripe. I know it says in the rules that this is not a place for issues. But is there any other way to get in contact other than email?

Thanks!

[turbid raft]

Hi, Reg. credit card payment fraud rules, if there are allow rules and block rules set. if both gets triggered, which one does get overridden? Thanks

[lucid meadow]

I am using the payment element in react and am trying to integrate GPay and Apple Pay. GPay is working fine, however, I'm having difficulty with displaying Apple Pay on the payment element tab. Apart from using Safari and a valid card added to the wallet, is there any extra configuration required for Apple Pay?