#The house got sent to the void, and all items are gone
8 messages · Page 1 of 1 (latest)
Does this happen with any house or just on returning to your office?
Could you please send in your saves and logs? There are instructions on how to do so here - #❓┇faq message and then someone from the team can take a closer look and see what’s going on for you!
I was only a few jobs in, and only when returning to my office. I don't know if these logs will have what you're looking for since I reset my save to keep playing.
Alrighty, thanks for those. I’ve passed it on so someone can take a look for you
Hello! I've verified your profile, and everything seems okay before and after I did the "We're Expanding" job. Therefore, it's not related to save files, as I initially thought. I saw some exceptions in the logs from previous sessions, but I'm not sure what caused them. I've also seen some logs related to co-op mode, though. Did you play co-op mode when the bug appeared? If so, were you the host or someone who joined someone else's game? Any further information would be greatly appreciated.
Also, since it's not replicable by simply applying your save files to another computer, I also consider local game file corruption a possibility. If you haven't done so already, please verify your game files via Steam.
P.S. That's what it looks like on my machine. I'm not sure if you've done any work at your office, but it looks pretty rough. Also, in your video, I see ~8,000🪙, but in mine, it's ~78,000🪙. Has it changed since then?
I had already reset my save as I mentioned above, I apologize that I hadn't really thought of sending my saves/logs/making a report before doing so
I had played co-op in another's game, my entire pc had crashed during that session (did not bluescreen, audio stopped working, game locked up, caps lock no longer worked), rejoined the session and finished the job, didn't think much of it since my house and stuff looked completely normal after. I did a few jobs, and when returning, it looked like that. I completely realize now, that it could potentially be related to that crash, but the glitch did not occur until a few jobs after on my own