Hi there, I was hoping to cancel a pre-order I placed last week, and it’s been 4 days since my initial support ticket was sent but I haven’t heard back. Is this the right place to ask for help? I don’t want the order to ship and cause a hassle.
#Pre-order cancellation help
hybrid heart
wise pewter
Hi there, I was hoping to cancel a pre-order I placed last week, and it’s been 4...
Have you checked your spam/junk folder? They often get filtered there. You should have received an auto response, then any potential follow up.
hybrid heart
Have you checked your spam/junk folder? They often get filtered there. You shoul...
I’ve looked daily, and I did receive an auto response, but there’s been no follow up.
wise pewter
I’ve looked daily, and I did receive an auto response, but there’s been no follo...
What was the preorder for?
hybrid heart
What was the preorder for?
The Shadow & Scum Warmachine set, the order number is Order #SFU77653
wise pewter
The Shadow & Scum Warmachine set, the order number is Order #SFU77653
I’ll double check for you, sure.
hybrid heart
I’ll double check for you, sure.
Thank you, please do
unkempt lark
Hey, i don't know if this is the right place for this but I was also wondering if you are able to cancel a pre-order and get a refund for it?