#Hello, please tell me how to fix the error.

57 messages · Page 1 of 1 (latest)

mellow spire
mint light
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Have you tried restarting your Steam client ?

mellow spire
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yes, and restarted the computer, yesterday the program worked fine

THANK YOU for your answer, do you know how else to solve this issue?

mint light
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Unfortunately not, will need to have Pali take a look at your log file before having a real clue

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But you may want to do some sanity checks so to speak :

  • Perform a Verify Files pass in DSX's Steam properties (something might have gone wrong with your update)
  • If it doesn't solve it, consider uninstalling (verifying all files got deleted) and reinstalling DSX (in which case you may want to backup your profiles and app settings should you not be using Steam Cloud sync)
agile walrus
mellow spire
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yes, I already did that and also reinstalled

mint light
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You want to not run DSX as admin

agile walrus
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Do not do that

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Check the DSX.exe properties, Compatibility tab and make sure all is default and not enabled to run as admin

mellow spire
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installed as before, doesn't help(

agile walrus
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That is not what I said

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Read what I asked of you

mellow spire
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Sorry, my English is a bit bad, I'm trying with a translator, I'm from Ukraine

Regarding not running the program as administrator - I understood, and set everything to default

agile walrus
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Hm good question then kannahuh

mellow spire
mint light
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Maybe you have a zealous antivirus

mellow spire
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When I restarted my PC, a notification popped up that Windows Defender was blocking something, but it was also turned off.

mint light
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Try setting an exception for the whole DSX install folder if you can

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And verify files again then try launching

mellow spire
agile walrus
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We can not read any of that unfortunately

mellow spire
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This is Windows Defender, settings - all checkmarks are disabled

agile walrus
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So it should not interfere now if you Verify files in Steam

mint light
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Yeah but these are special protections features iirc

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The typical scanning and blocking can happen still

mint light
mellow spire
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Щиро дякую за додаткові поради, а де я можу звернутися, щоб додатково його вимкнути?

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sorry

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Thank you very much for the additional advice, but where can I go to disable it further?

mint light
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All you would need is to add DSX's install folder to its exceptions, don't remember off the top of my head where this is located

mellow spire
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I did that, but unfortunately it didn't help((

mint light
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Oh, then I'm afraid I'm entirely out of ideas

mellow spire
mint light
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Hopefully Pali has an epiphany when he'll have time to be looking at your logs

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I apologize for not being able to provide you with a solution yet

mellow spire
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Let's have hope, thank you for trying to help.

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why does it give such an error if it is turned off

mint light
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On the face of it, I guess it's simply not really off

mint light
# mellow spire

Maybe you could try adding the Main_v3_Beta subfolder in the exceptions as well as the main DSX.exe from that subfolder (the one you have added there is DSX's launcher)

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Although Defender should apply the exception recursively when adding a folder to the exceptions list

mint light
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That page seems to be about unsigned software, shouldn't apply here as both DSX and VirtualPad are duly signed

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HidHide as well for that matter

mellow spire
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The smart program control element just needed to be turned off, I found it, thank you) the program finally worked!!!

mint light
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By "the program" you mean DSX I suppose ?

mellow spire
mellow spire
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😉

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i am so happy

mint light
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Oh, awesome news ! Thanks a lot for confirming

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One less thing to worry about dsxBlobSweat

mellow spire
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thank you for your support all this time)

mint light