App doesn't starts after update

[sweet trench]

Where does it get stuck?

Can you go to where DSX is installed then send me your logs from inside Main_v3_beta?

[winter niche]

solved by deliting app config files

[winter niche]

it crashes again after every system restart. fixes only deletion .json file with app settengs. i dont want to do it every time and setup my settings again and again

before the update it was working excellent

[hollow scarab]

Can you just send your logs as asked please ?

[winter niche]

do you see my first screenshot?

[hollow scarab]

File is better to work with than screenshots

[winter niche]

In the previous message, there wasn’t a single word about the file. I sent it this way because it was convenient. I attached the file now

[hollow scarab]

I mean it's easier for both you and us to share files when asked for logs, you literally had to take a partial screenshot to send it

But note to self : Ask for Log files

Usually we just ask to use the Compress Logs for Sharing button and are expecting the resulting zip file

[winter niche]

You got my log file now?

[hollow scarab]

Of course, it's right there, Pali will have a look

[winter niche]

Ty

[sweet trench]

Logs don’t really say much. Send the app settings json the next time the app crashes and the latest log file with it

[winter niche]

it don't starts at all, so youre talking abut any time i try to start the app

Here is two files

[sweet trench]

Yeah, and if you’re able to record a video of it where it starts to freeze, that should help as well

WIN + Shift + R

[winter niche]

Here it is

[sweet trench]

Oh so it’s instant

And only fix is to delete app_settings?

Every time you start DSX you have to delete the json?

[winter niche]

and again if i delete config.json it starts properelly

[winter niche]

yes< it doesnt works another way

and i have to setup setting evety time

and it's onlyu after the update

i was using it about a one year it was working properelly

[sweet trench]

Okay I will investigate this soon, and have you try some things when ready.

Do you change things for window behavior in settings?

Or just use defaults?

[winter niche]

I only set it so that when the application is closed, it minimizes to the tray and starts in a minimized state. I don’t change any other behavior settings. As for the gamepad, I only change the lighting on the DualSense

[winter niche]

Alright, just please use the 'Reply' button so I get a notification when you come back with a solution. Thanks.

[short dune]

@winter niche fire up Event Viewer and look in application logs for errors

And share the most recent ones you can see

[sweet trench]

They show up for unresponsive apps?

[short dune]

I thought it crashed after? Or just endless hang?

Ah hangs according to video, hm

Anyway, worth a shot to rule out other things

[short dune]

Any above and below?

[short dune]

hm... not much info on the case

Like it can't load a dependency

That changes when the app settings get read from disk

@sweet trench the CET fixed build is live for this user too, right?

[sweet trench]

Yes

[short dune]

[sweet trench]

There’s another user with a fast fail exception, that is also related to windows 10 being old for .NET 9

[short dune]

So this is the last step that makes it to the logs

2025-09-26 17:52:00 [INF] [MainWindow] Loading App Settings...

it is either waiting forever on an I/O operation or it is somehow in an infinite loop

[sweet trench]

Yeah it’s very odd.

@winter niche what version of windows are you also running?

[winter niche]

windows 11

[short dune]

@winter niche pls open the file appsettings.json in the Main_v3_Beta dir with a text editor like Notepad++ or VS Code or alike, and change this line from
"Default": "Information",
to
"Default": "Debug",
save and reopen DSX, then provide the most recent log file here

[sweet trench]

Share one for him to replace, easier

[short dune]

Ha, good idea

You can just drop in replace this one

@winter niche

Into C:\Program Files (x86)\Steam\steamapps\common\DSX\Main_v3_Beta adjusted to your system ofc.

[sweet trench]

In the meantime, i've added more logs during startup. Let me know when you're ready to test @winter niche

[winter niche]

hi there

it breaks if i change this settings

if i leave it default the app runs properely

[sweet trench]

Well the only thing that is handled when starting up is the first option

The startup window mode

[winter niche]

so whats the fix?

[sweet trench]

Well I’m not home currently to create some tests, but for the time being, use it in normal mode. I should be back home in 2-3 hours

[winter niche]

so its gonna be steam update with fix?